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  • Benefits & Compliance Manager

    Central Ohio Chapter NECA 3.8company rating

    Columbus, OH job

    Job Title: Benefits & Compliance Manager Reports to: Central Ohio NECA and corresponding IBEW Locals Salary Range: $75,000 - $100,000 annually, commensurate with experience Benefits: Comprehensive health coverage, pension, retirement plan, paid vacation, professional development support, and more Position Overview: The HR Benefits Manager will be responsible for ensuring key programs and benefits within the electrical industry are administered properly. The right candidate will be a fast learner with the ability to learn complex subjects. They will have excellent verbal and written communication skills to create strong relationships throughout a diverse industry. They will be able to conduct in-depth investigations and create comprehensive strategies for program improvement and implementation. Why Join Us? Power Connect is a partnership between the International Brotherhood of Electrical Workers and the National Electrical Contractors Association, serving the interests of the electrical industry in the Central Ohio region. As the HR Benefits Manager, you maintain a critical role within the organization! The complex benefit structure of the multi-employer industry can create administrative challenges. The Benefits & Compliance Manager will be responsible for investigating root causes and how to effectively resolve the issue. Primary Responsibilities: Benefits Management · Responsible for responding to inquiries regarding all benefits for IBEW electrical workers in a timely manner · Crucial in creating a strategy to prevent problems from repeatedly occurring after parties are made aware · Administering investigations if any IBEW member does not receive or does not have access to benefits · Point of contact for all parties including: IBEW delegates in the 4 Central Ohio local unions, the Central Ohio National Electrical Contractors Association, electrical contractors, and IBEW members. · Customer service skills to acquire relevant information that will assist in ensuring investigations are timely and effective · Perform quality checks of benefits-related data · Build and maintain relationships with all key players in the industry Drug-Free Workplace · Serve as the liaison between multiple IBEW local offices, electrical contractors, and the drug-testing organization to ensure drug tests are being administered to adhere to the respective collective bargaining agreement requirements · Entering information/data on number of tests that need to happen, which employees are being tested and their information, how many passed/failed · Communicating results to union members, local halls, and electrical contractors · Provide and communicate next steps including rehabilitative services for employees who do not pass drug tests · Educating on drug-free workplace policy · Answering questions and being the point of contact for employees, unions, and contractors Qualifications · Experience in program administration. · Experience in conducting investigations or audits. · Excellent communication, networking, relationship-building, client service and organizational skills. · Ability to maintain multiple priorities and represent diverse parties with professionalism and diplomacy. · Bachelor's degree in Human Resources, Healthcare Administration, Business Administration, or a related field (Master's degree preferred). · Certification(s) on processes, laws, or strategies relevant to the Human Resources field
    $75k-100k yearly 4d ago
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  • Associate Customer Service Representative (Remote-March 2026)

    Blue Cross Blue Shield of North Dakota 4.8company rating

    Remote or Fargo, ND job

    All about us You likely know us as an insurance company, but that's just a portion of what we do! Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It's a mission we take seriously. We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond! Work environment This opportunity is eligible for fully remote work in qualifying states, excluding Alabama, Alaska, California, Colorado, Connecticut, Delaware, District of Columbia (Washington D.C.), Hawaii, Illinois, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, Utah, Vermont, Washington, West Virginia, Wyoming. We empower our employees to find a work style that is best for them. Learn more at Life at Blue | BCBSND. The start date for this position is March 2, 2026, and will be working Monday - Friday from 9:00 - 5:30 pm Central Time Zone. Training will take place Monday - Friday from 8:00 am - 4:30 pm Central Time Zone for approximately the first 10 weeks. Pay information The estimated starting pay range for this role is $17.00 - $20.00/hour. Offers to top candidates are based on various factors such as previous experience, qualifications and internal equity. Opportunities for continued salary growth through performance-based incentive programs. Pay Level: 015 FLSA Category: Nonexempt- Hourly At BCBSND, we're committed to providing fair and equitable compensation. While the posted salary range reflects the full compensation range for this role, offers typically fall at or below the midpoint, and in alignment with internal equity and role expectations. Individual offers are based upon candidates' unique experience, education, and skillsets. The top of the range reflects the ceiling for this role and is only used for offers in exceptionally rare cases. We do not extend offers above the posted maximum. A day in the life The Associate Customer Advocate is responsible for assisting and educating members, providers, or customers on products and plans. This position researches, analyzes, and resolves all inquiries, promoting a favorable image of the Company by demonstrating shared business values to all who contact. In addition, this position will foster and preserve reputable relationships with all members, providers, or customers by providing accurate and timely information in response to all inquiries. Associate Customer Advocates work in a structured, fast-paced call center environment. They have a supportive team of trainers and leaders to guide them through a phased training and ensure they develop the skills to succeed in the health insurance industry. Provides assistance, service, and education to members, providers, or customers through various channels including telephone, internet, and written inquiries. Ensures accuracy and timeliness in responding to inquiries. Processes and resolves customer issues with varying complexities. Documents interactions and correspondence with members or providers in a clear and concise manner and ensures they are tracked appropriately so they are easily accessible. Applies intermediate computer-based skills to navigate multiple systems and internal resources to address inquiries and gather plan details for members or providers while maintaining timeliness standards and inventory levels. Maintains base knowledge of insurance terms and practices along with various company offered products. Address and resolve a range of issues, from routine to moderately complex, using established procedures and sound judgment. Demonstrate the ability to independently manage common problems while recognizing when to seek guidance more complex or unfamiliar situations. Maintain awareness of available resources and support channels to ensure timely and effective issue resolution. What you need to succeed A High School Diploma or GED with 1 year of experience in customer service or related experience is required. Experience in hospitality, healthcare, or an office-based setting is highly preferred. A private work-space and fast-paced internet with a hard-wired internet connection. Strong communication skills both verbally and written. Technology savvy with the ability to navigate multiple computer programs and application systems. Willingness to learn new skills. Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards Benefits Affordable medical, dental and vision coverage accepted throughout the United States Employer funded Lifestyle Spending Accounts and Health Savings Accounts. Voluntary employee contributions to Health Savings Accounts and Flexible Spending Accounts Employer-paid life and disability insurance 401(k) retirement plan with company match and immediate vesting Paid holidays, paid time off (PTO), PTO donation program, and paid parental leave Voluntary benefits including Accident, Hospital Indemnity, Critical Illness, Term/Whole Life, Cancer Care Insurance, and more. Additional company perks Robust mental health offerings including an Employee Assistance Program, Learn to Live, meQ. Comprehensive learning and development opportunities and an Educational Assistance Program. 16 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours. Employee recognition, community initiative events and yearly company outings. Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments. Opportunities to connect through employee committees. Equal opportunity employment Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity. For questions, please email . Application Deadline: This posting is scheduled to close on 1/23/2026 at 8:00 a.m. (CT). However, it may be closed earlier if a high volume of qualified applications is received. We encourage interested candidates to apply promptly. This position is not eligible for employment-based visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and for the entire duration of employment without the need for sponsorship. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $17-20 hourly 3d ago
  • Travel Registered Respiratory Therapist - Respiratory & Neuro Diagnostics - $2,107 per week

    Care Career 4.3company rating

    Columbus, OH job

    Travel Registered Respiratory Therapist - Respiratory & Neuro Diagnostics - $2,107 per week at Care Career summary: This position is for a travel Registered Respiratory Therapist specializing in respiratory and neuro diagnostics, offering 36 hours per week on 12-hour night shifts for a 13-week duration in Columbus, Ohio. The therapist provides care for patients with lung diseases such as asthma, COPD, pneumonia, and lung cancer. The role is part of a healthcare staffing firm offering benefits including weekly pay, medical coverage, and continuing education opportunities. Care Career is seeking a travel Registered Respiratory Therapist for a travel job in Columbus, Ohio. Job Description & Requirements Specialty: Registered Respiratory Therapist Discipline: Allied Health Professional Start Date: Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel A respiratory therapist (RT) is trained to help people with lung diseases or disorders that can result from a myriad of issues. They treat patients dealing with pulmonary distress due to complications from asthma, bronchitis, COPD, pneumonia, chest trauma, prematurity, lung cancer, and more. Care Career Job ID #. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Rehabilitation Respiratory Therapist (RT) About Care Career Care Career brings together a portfolio of leading healthcare staffing organizations, each delivering specialized talent solutions across the industry. Wherever you want to go, We Make It Happen. With travel nursing jobs across the country, you can discover the possibilities that create the lifestyle and financial position that you have dreamed of. Care Career is a modern, transparent staffing firm creating the ultimate community of US. Benefits Referral bonus Weekly pay Medical benefits Continuing Education Dental benefits Vision benefits Keywords: Registered Respiratory Therapist, travel therapist, pulmonary care, respiratory therapy, lung disease treatment, COPD care, asthma therapy, travel healthcare jobs, night shift therapist, healthcare staffing
    $2.1k weekly 3d ago
  • Hybrid Leader, U.S. Democracy Program

    William and Flora Hewlett Foundation 4.6company rating

    Remote or Menlo Park, CA job

    A notable philanthropic organization located in Menlo Park is seeking a Program Director for U.S. Democracy. This role focuses on leading initiatives to strengthen democratic institutions and enhance civic trust. The Program Director will oversee grantmaking activities and collaborate with various teams to ensure adaptive responses to evolving challenges. Ideal candidates should possess expertise in democracy-related issues, strong strategic vision, and exceptional communication skills. A competitive salary is offered, along with a strong benefits package. #J-18808-Ljbffr
    $136k-176k yearly est. 5d ago
  • Remote Full-Stack Talent Partner - AI-Driven Hiring

    Nascent 3.4company rating

    Remote or San Francisco, CA job

    A dynamic investment firm is seeking a Full Stack Talent Partner to lead full-cycle hiring, enhance onboarding processes, and contribute to a high-performance culture. This role requires 5-10 years of experience in Talent and People Ops and a strong proficiency with AI tools. The position promotes collaboration and aims to build exceptional teams in a fully remote setting, offering competitive compensation and extensive benefits. #J-18808-Ljbffr
    $73k-104k yearly est. 2d ago
  • Associate General Counsel - CRE & Real Estate Transactions

    CRE Finance Council 3.8company rating

    Remote or Minneapolis, MN job

    A major Minnesota institution is seeking an Associate General Counsel to work in their tight-knit in-house legal team. This role involves handling various legal matters with a heavy focus on commercial real-estate leasing. Candidates must have 8 years of relevant experience and be comfortable managing outside counsel. The position primarily operates on-site but allows for remote work once a week. This institution offers a robust benefits package including medical and dental plans. #J-18808-Ljbffr
    $75k-112k yearly est. 5d ago
  • Takeoff Software Engineer - Onboard-First FinTech (Remote)

    Launch Tennessee 4.2company rating

    Remote or San Francisco, CA job

    A fintech startup is hiring a software engineer for their Takeoff team. Responsibilities include building and deploying software, collaborating with product teams, and mentoring teammates. Applicants should have at least 1 year of engineering experience and are encouraged to apply even without specific technology backgrounds. This position is remote within specific states in the U.S. and offers competitive compensation with a strong benefits package. #J-18808-Ljbffr
    $112k-155k yearly est. 5d ago
  • President & CEO of Catholic Charities of Cleveland

    Catholic Diocese of Cleveland 4.1company rating

    Cleveland, OH job

    Catholic Charities - Cleveland, Ohio Catholic Charities of Cleveland operates a multitude of programs and services to meet the needs of those in the communities we serve. As one of the largest comprehensive health and human services organizations in the region with locations and services across eight counties of the Diocese of Cleveland, Catholic Charities makes a tremendous impact throughout Northeast Ohio. Under the leadership of Bishop Edward C. Malesic and inspired by the Gospel, Catholic Charities continues the mission of Jesus by responding to those in need through an integrated system of quality services designed to respect the dignity of every person and building a just and compassionate society. Catholic Charities Diocese of Cleveland envisions a world touched by God's love where we alleviate poverty and need and all people share justly in the blessings of creation. Along with our sister ministry of St. Augustine Health Ministries, Catholic Charities delivers more than 150 services at 60 locations to over 400,000 individuals each year - providing help and creating hope for people of every race and religion throughout the eight counties in the Diocese of Cleveland (Ashland, Cuyahoga, Geauga, Lake, Lorain, Medina, Summit, and Wayne). Primary Function: The President/CEO is the Chief Executive Officer of Catholic Charities Diocese of Cleveland and is responsible for the overall operations, property, and employees of Catholic Charities Diocese of Cleveland. The President/CEO also acts as the representative of the Bishop regarding health and human services in the Catholic Diocese of Cleveland. The President/CEO provides broad long‑term and short‑term strategic and business planning, leadership, direction, structure, resources, communications, reporting, and assessment to ensure the organization's mission as stated in the Corporation's Code of Regulations and the direction adopted by the Members and/or Board of Directors is accomplished. Duties & Responsibilities: The President/CEO ensures that the activities of this position, assigned entities, and relevant programs are consistent with the mission, vision, and values of Catholic Charities, the Catholic Diocese of Cleveland, and the Catholic Church. The President/CEO directs the provision of all services provided by Catholic Charities Diocese of Cleveland and acts as primary representative for Catholic Charities Diocese of Cleveland with Catholic Charities USA and related responsibilities. The President/CEO will identify the impact of the social teachings of the church on health and human services and programs, promote an awareness of the health and human service needs within the diocese, and guide advocacy in various forums for social reform to meet those needs. They will also promote the services of Catholic Charities to the local communities and organizations within the region and the Diocese through public presentations, articles, appearances, and public relations efforts as well as coordinate the provision of services and programs of Catholic Charities Diocese of Cleveland annual goals and objectives into business work plans and oversee execution of the same with the support of the Board of Directors. The President/CEO will collaborate with the Catholic Community Foundation in setting the goal of the annual Catholic Charities Appeal and in determining the total allocation of funds provided and direct the distribution of Catholic Charities Diocese of Cleveland funding on an annual basis. They will also approve and administer the annual budget for Catholic Charities Diocese of Cleveland in accordance with policies and procedures and sound general accounting principles to achieve a successful annual audit. The President/CEO will attend meetings of the Board of Directors and various committees of the corporation and perform other duties and responsibilities appropriate to the position and as requested by the Members and/or Board of Directors. Role as Secretary of the Secretariat for Catholic Charities The successful candidate will be appointed by the Bishop as Diocesan Secretary of the Secretariat for Catholic Charities and will serve in that capacity at the pleasure of the Bishop. The role of Secretary of the Secretariat for Catholic Charities is as an advisor to the Bishop and member of the Bishop's staff reporting to Vicar General and Moderator of the Curia and is distinct from the role as President/CEO of the Corporation. The role of Secretary will require completion of additional duties, including: Status as an ex officio member and/or director of certain affiliated corporations, including without limitation Catholic Charities Diocese of Cleveland, St. Augustine Health Ministries, and the Diocese of Cleveland Facilities Services Corporation. Serving as a member of the Bishop's Senior Staff engaged in the planning and coordination of the work of the Catholic Diocese of Cleveland. Collaborating as needed with Auxiliary Bishops, diocesan Secretaries, and diocesan officials. Acting as liaison for the Bishop with other entities within the Secretariat. Supporting ministry to the pastoral and spiritual needs of agencies and offices within the Secretariat. Professional Qualifications: Master's Degree in a related discipline with 5 - 10 years of progressive senior/executive level management of multiple facets of business including staffing, budget/finance, nonprofit fund development strategies, service design, and operations management experience. Must be a fully initiated and practicing member of the Roman Catholic Church with solid background and knowledge of the policies and practices of the church. Must have proven impactful executive level management experience in health and human services, non-profit business management practices, and financial management. Knowledgeable of the structure of the Catholic Charities Diocese of Cleveland system and the regional human services/non-profit sector. Must have excellent oral, written, and interpersonal communication skills as well as presentation skills. Fiscal, administrative, and supervisory/management experience required with experience in a non-profit setting preferred. Must have a capacity to build and sustain a strategic and impactful partnership network as demonstrated through previous board involvement, community partnership experience, etc. Must have the ability to effectively manage people/operations engaged in a variety of concurrent and varying activities. Must have the ability to effectively relate to a wide variety of stakeholders, both professional and volunteer, as well as organizations and systems, both public and private. Must be able to coordinate, prioritize, and respond to multiple issues at the same time. Must have demonstrated business acumen, excellent organizational skills, and strong detail orientation with the ability to work independently. Must be able to make sound decisions and practice discretion. Must have good technical proficiency, especially in Microsoft Office software products. Final applicant is required to complete an extensive background check with satisfactory results. References: Candidates for this position will be asked for three professional references and a reference from his/her pastor. Travel: 5% Application Deadline: January 30, 2026 (We reserve the right to shorten the deadline for applications if we have sufficient interest. Please apply early to ensure your background will be considered.) Please submit cover letter, resume, and a completed Diocese of Cleveland Employment application, including contact information for three (3) professional references. Catholic Recruiter Associates is assisting the Diocese with this search. #J-18808-Ljbffr
    $137k-274k yearly est. 4d ago
  • Travel Progressive Care Unit (PCU) Float Registered Nurse - $2,215 per week

    Care Career 4.3company rating

    Columbus, OH job

    This position is for a Travel Registered Nurse specializing in Progressive Care Unit (PCU) patient care, focusing on supporting patients transitioning from ICU in a hospital setting. The role involves 12-hour night shifts for 36 hours per week over a 13-week travel assignment in Columbus, Ohio. The job offers benefits such as weekly pay, medical and dental coverage, continuing education, and referral bonuses. Care Career is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Columbus, Ohio. Job Description & Requirements Specialty: PCU - Progressive Care Unit Discipline: RN Start Date: Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel A Progressive Care Unit nurse (PCU nurse) has a unique job of caring for patients as they transition from the ICU. A progressive care nurse works in a hospital. A PCU nurse specializes in the medical treatment and surgery of patients with needs that are too complicated for a regular hospital floor, but do not require admission to the Intensive Care Unit (ICU). Care Career Job ID #. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN PCU About Care Career Care Career brings together a portfolio of leading healthcare staffing organizations, each delivering specialized talent solutions across the industry. Wherever you want to go, We Make It Happen. With travel nursing jobs across the country, you can discover the possibilities that create the lifestyle and financial position that you have dreamed of. Care Career is a modern, transparent staffing firm creating the ultimate community of US. Benefits Referral bonus Weekly pay Medical benefits Continuing Education Dental benefits Vision benefits Keywords: travel nurse, registered nurse, PCU nurse, progressive care unit, hospital nursing, ICU transition, travel healthcare jobs, nursing travel assignment, night shift nurse, patient care
    $43k-77k yearly est. 6d ago
  • Summer Research Intern

    American Osteopathic Association 4.2company rating

    Remote or Chicago, IL job

    The American Osteopathic Association (AOA) has two 100% remote 10-week summer research internship positions opening up. The internships are an opportunity to gain hands-on experience by assisting in research projects, engaging in literature reviews, data collection, data analysis, reporting, and potentially contributing to conference presentations and/or publications. The Intern Research Associate program at the AOA is for those currently enrolled in a Master's or PhD program in fields such as psychometrics, measurement, statistics, l/O psychology, or data science. This fully remote 10-week internship beginning June 2026 involves working closely with experienced psychometricians and assessment experts. Interns will gain hands-on experience with AOA data and research projects that support the organization's mission of advancing the distinctive philosophy and practice of osteopathic medicine. The Certifying Board Services (CBS) department serves 73 certification and certificate programs across 15 specialty certifying boards. Interns will work and collaborate with the psychometric and assessment teams of the CBS department to support the AOA's research agenda. The role provides an opportunity to support operational and research initiatives and offers practical experience in certification testing. Research topics may include exam design and development, administration and supportive validity studies for our certification and osteopathic continuing certification exams. Responsibilities Interns will work closely with the psychometric and assessment teams to develop a research plan for the internship. Over the 10 weeks, interns will attend weekly meetings with their supervisor to discuss progress and address questions, and with one or more research project teams to discuss ongoing work. Activities may include conducting and writing literature reviews, data gathering/cleaning, programming in R or Python, item and exam analyses with CTT and IRT, performing statistical analyses such as DIF or regression analysis, writing reports, and delivering presentations. At the conclusion of the internship, all files and equipment will be returned to the AOA. Current topics of interest to the AOA's Certifying Board Services: Application of AI in test assembly, content development, measurement and assessment fields Detecting compromised exam content Longitudinal assessment Detecting bias in exam content Qualifications Candidates must be actively pursuing a Master's or PhD degree in Educational Measurement, Statistics, I/O Psychology, or a related field and have completed a minimum of 75% of required coursework towards their Master's or 50% of required coursework towards their Ph.D. Recommendation of advisor, department chair, or other academic recommendation from current program of study Familiarity with Item Response Theory (IRT), Rasch modeling, Classical Test Theory, DIF analysis, and psychometric principles Intermediate programming skills in R and/or Python Strong research and analytical skills with attention to detail Interest in educational measurement, certification testing, LLMs, or data forensics Collaborative team player We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. American Osteopathic Association is unable to sponsor work visas at this time.
    $35k-52k yearly est. 2d ago
  • Residential Manager, Best Buddies Living - Boston, MA

    Best Buddies International 3.6company rating

    Remote or Boston, MA job

    If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Residential Manager, Best Buddies Living - Boston, MA Work from home 5 days ago Requisition ID: 2892 Salary: $45,000.00 Annually Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD). Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families. Job Title: Residential Manager, Best Buddies Living (Boston, MA) Department: State Operations & Programs Reports to:Senior Director, Best Buddies Living # of direct reports: 0 Salary range:$45,000 Classification:non-exempt Position overview:The residential manager will coordinate all operations and activities of the residence, including team supervision, acting as agency/community liaison, directing resident training, tracking outcomes and assisting participants in realizing their goals of independent living. **Housing & U tilities are included in compensation package** Job requirements - qualified applicants must have: Bachelor's degree and at least five years progressive experience working with individuals with intellectual and developmental disabilities (IDD) and ideally will have strong understanding of residential living protocols Previous independent or transitional living program experience Strong initiative, drive for results, and self-assessment skills, and ability to lead individuals and teams in setting and achieving challenging goals Strong project management skills - including planning, analysis, decision making, and problem solving and willingness to multitask Must be highly dependable and lead by example and be willing/able to adapt communication style to fit the situation and facilitate cross-departmental strategies Strong persuasive writing and presentation skills with the ability to exert influence, inspire others, and articulate the mission, goals, and activities of Best Buddies with passion and enthusiasm Must be adaptable and able to quickly and effectively develop and balance multiple relationships, and get results from a variety of people Strong written communication and project/time management skills, including attention to detail Ability to work independently and as part of a team Basic understanding of social media and familiarity with Microsoft Office Must be engaging and comfortable meeting new people and addressing sensitive issues Must be comfortable with frequent local travel, use personal cell phone, and work evenings and weekends as necessary in order to accomplish job responsibilities Access to an automobile with applicable insurance Job duties include, but are not limited to: Programs Work with the Senior Director, Best Buddies Living to develop program strategy at the house, including personalized resident support plans, program events, house meetings, parent engagement, and overall house maintenance Supports residents in accessing community activites, cultural activities, and necessary transportation logistics as outlines in the resident's support plan Based on the resident's support plan, active support is offered in the following and is not limited to: healthy lifestyles, personal care, home maintenance, effective self-advocacy, decision making, financial literacy, budgeting, community integration and support with social networks. Development Follows the expansion plan in order to reach all recruitment numbers of new residents by target date of move-in Follows expansion plan if there are any vacancies Marketing Executes marketing plan to promote Best Buddies Living in their area in order to reach goal number of applicants Operations Oversee and support residents with their daily schedules and coordination of their schedules Lead in the coordination and implementation of events, meals, acitvities, and meetings Completes progress notes and is an active part of support plan meetings, as applicable Communicates with families and parents, as needed Follows all Best Buddies Living policies and procedures as stated in the Best Buddies Living handbook, BBI Safety handbook and all trainings Must complete all trainings and certifications required for Best Buddies Living Has supervisory responsibilities of a Residential Assistant, as applicable Will provide direct guidance or participation to the extent desired by the resident Support residents with their goals for independence and as stated in their annual support plan Supports residents to communicate their preferences, choices and needs Perform house management functions that include but are not limited to: training residents in housekeeping, assisting in laundry, planning meals and groceries Best Buddies is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International's core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world. Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off. #J-18808-Ljbffr
    $45k yearly 5d ago
  • Board Certified Behavior Analyst (BCBA) - In Person or Remote

    Guidance Center of Lea County 4.5company rating

    Remote or Hobbs, NM job

    Board Certified Behavior Analyst (BCBA): The BCBA will provide support to individuals and their families by coordinating and providing services in Applied Behavior Analysis, function analyses and assessment, behavior acquisition and reduction procedures, and adaptive life skills. A BCBA will also oversee programming of behavior technicians and provide ongoing support and supervision as it relates to the implementation and documentation associated with Behavior Support Plans. Responsibilities: Provide direct ABA therapy to persons with the diagnosis of ASD or at risk for the diagnosis of ASD as needed. Train staff in implementing skills acquisition/ behavior reduction plans. Meet with and train family members in skills acquisition and behavior reduction strategies. Assist in the development, facilitation, and follow-up training in Applied Behavior Analysis, using both discrete trial training and natural environment training models of teaching. Conduct assessments including functional behavior assessments. Develop behavior plans/treatment plans for all consumers with a focus on teaching and other antecedent strategies for reducing problematic behavior(s). Write skill acquisition and behavior reduction plans based on results of assessment. Modify skills acquisition and behavior reduction plans as necessary based on data. Lead weekly supervision/ clinical management meetings with Behavior Technicians. Review and sign off on behavior plan/treatment plan training for behavior technicians and provide supervision as necessary. Provide ongoing support and training to behavior technicians. Utilize electronic health record to submit session notes within 48 hours of each session. Oversight of the client's binder (supervising to make sure the binder is kept current and up to date). Create ongoing data collection system to establish baseline and programmatic efficacy, and to analyze data on a frequent and ongoing basis to guide programming. Provide supervision, to include but not limited to: summarizing and analyzing data, evaluate client progress towards treatment goals, supervise implementation of treatment, adjust treatment protocols based on data, monitor treatment integrity, train and consult with caregivers and other professionals, evaluate risk management and crisis management, ensure satisfactory implementation of treatment protocols, report progress towards treatment goals, and develop and oversee transition/discharge. Keep current with the literature, new research findings and resources. In addition, continuing education courses to maintain BCBA certification are necessary (32 credits every 2 years). Maintain all data, paperwork, and communication between staff and families, and to provide ongoing feedback to government related agencies that contract with such families. BCBA is required to practice ethical responsibility in all functions of their position. Maintain client confidentiality, protect and respect the well-being of the client. Perform other duties as assigned. Minimum Qualifications: Master's degree in Special Education or related human services field and certified as a BCBA is required. Prior experience with the scope of work or target market is preferred but not required. Ability to demonstrate competence in behavior management skill, instructional skills, oral and written communication, organizational skills and interpersonal relations. Ability to work with a variety of clients in regard to age, functionality, and with minimal direction. Physical requirements: The position requires the BCBA to be physically ambulatory and active (easily and quickly transition from floor play to walking with client; able to run with client). Push, pull, bend, stoop, crawl, walk, reach, lift, climb stairs, and run without assistance when applicable to the environment. Lift from 30 to 50 pounds occasionally when working with client. Level and Degree of Supervision: Supervision is provided by the Clinical Director of the Autism Clinic. BCBA is expected to be highly motivated and self-directed. Participate in weekly team meetings and general staff meetings. Conditions of Work: Hiring and promotion will be accomplished in compliance with the GCLC's Personnel Policies and Procedures. This position is exempt under the Fair Labor Standards Act. This position requires a minimum of 40 hours per week generally Monday through Friday, 8:00 am to 5:00 pm. Hours or days may vary according to need. After 90 days of employment, employees may be eligible for benefits (medical, dental, and vision insurance, 403(b) Retirement, etc.) that offered by GCLC
    $65k-82k yearly est. Auto-Apply 60d+ ago
  • North America Retail Real Estate Director - Hybrid

    Lego 4.3company rating

    Remote or Boston, MA job

    A leading toy manufacturer is seeking a Retail Real Estate Director to expand its store presence across North America. The role involves negotiating leases, collaborating with internal teams, and managing the store portfolio efficiently. With responsibilities in strategy implementation, the ideal candidate will bring strong negotiation skills and a data-driven approach, alongside leadership experience. This position offers relocation assistance and a hybrid work policy, encouraging a diverse and inclusive workplace. #J-18808-Ljbffr
    $123k-183k yearly est. 3d ago
  • Travel Radiation Therapist - Advanced Oncology Modalities - $2,786 per week

    Care Career 4.3company rating

    Sylvania, OH job

    This position is for a travel Radiation Therapist specializing in advanced oncology modalities, responsible for accurately administering radiation treatments to cancer patients. The role involves calibrating radiation equipment, positioning patients correctly, and monitoring for adverse reactions during therapy. The assignment is a 13-week travel position based in Sylvania, Ohio, offering a competitive weekly pay and benefits. Care Career is seeking a travel Radiation Therapist for a travel job in Sylvania, Ohio. Job Description & Requirements Specialty: Radiation Therapist Discipline: Allied Health Professional Start Date: Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Protect the patients and themselves from improper exposure to radiation. Determine the location of tumors to ensure correct positioning of patients for administering each treatment. Calibrate and operate the machine to treat the patient with radiation. Monitor the patient to check for unusual reactions to the treatment. Care Career Job ID #. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Radiology/Imaging Radiation Therapy About Care Career Care Career brings together a portfolio of leading healthcare staffing organizations, each delivering specialized talent solutions across the industry. Wherever you want to go, We Make It Happen. With travel nursing jobs across the country, you can discover the possibilities that create the lifestyle and financial position that you have dreamed of. Care Career is a modern, transparent staffing firm creating the ultimate community of US. Benefits Referral bonus Weekly pay Medical benefits Continuing Education Dental benefits Vision benefits Keywords: radiation therapist, travel radiation therapist, oncology modalities, radiation treatment, patient positioning, radiation calibration, oncology therapy, cancer treatment, travel healthcare jobs, radiologic technologist
    $62k-86k yearly est. 6d ago
  • Peer Support Specialist- GULFPORT AREA

    Catholic Charities 4.3company rating

    Remote or Gulfport, MS job

    JOB CLASSIFICATION: Non-Exempt STATUS: Full - Time PROGRAM: Kinship Navigator PRIMARY RESPONSIBILTIES: The Peer Support Specialist provides peer to peer support to assist with normalizing the experience of the children and caregiver. The Peer Support Specialist works with the navigator to help caregivers negotiate the system and address key obstacles the family is facing. The Peer Support Specialist services will be delivered by a grandparent or other relative with lived caregiving experience. ESSENTIAL DUTIES: ▪ Provide follow up phone calls and other communication to ensure the caregiver's needs have been addressed to the best of your ability. ▪ Assist the Kinship Navigator with identifying the Caregiver's specific need. ▪ Provides support and guidance to the kinship family, including helping to navigate the child welfare system, gain access to public and private community resources, permanency planning, and interpreting policies and procedures for programs serving families and children. ▪ Provides support and guidance to the kinship family, including seeking out resources and community events, medical resources, educational resources, legal resources, and access to upcoming changes which directly impacts the family. ▪ Ability to search for resources and promote the program on an ongoing basis. ▪ Assists caregivers in building social and engagements skills to enhance their ability to gain employment and participate in parents and social groups. ▪ Assist with the intake process for caregivers and complete all required forms in preparation for program admissions. ▪ Provides support through advocacy to protect the rights of caregivers based on daily living services such as social security office, clients' service organizations, housing providers, etc. ▪ Obtains program required documents such as proof of custody, ▪ Helps kinship caregivers to determine eligibility, obtain and complete forms for consumers, attend necessary appointments for services or resources. ▪ Maintains regular and consistent with kinship families in the office, client's home, in the community, or remotely as contact needed. ▪ Helps kinship caregivers to determine eligibility, obtain and complete forms, attend necessary appointments for services or resources. ▪ Refers to community outreach programs. ▪ Assists in linking family to recreational activities/resources for relative children placed in kinship caregiver's home. ▪ Safeguards the family's dignity and protects the rights and individuality of each kin family under his/her supervision. ▪ Maintains appropriate boundaries and remain in compliance with HIPAA privacy laws. ▪ Collaborates as a team member. ▪ Maintains good communication with the team. ▪ Participates in assigned meetings. ▪ Completes and maintains all service documentation and statistics as required. ▪ Other duties as assigned. KNOWLEDGE/EXPERIENCE: This position requires a high school diploma/GED and must have received a Peer Support Specialist Certification OR be willing to obtain certification within 120 days of hire. SKILLS/ABILITIES: ▪ Ability to provide education and advocacy on behalf of kinship families; and strong empathy and understanding of the unique role, needs and challenges of kinship caregivers. ▪ Ability to promote placement stability and positive permanency outcomes. ▪ Ability to respond quickly to time sensitive requests. ▪ Ability to engage with various family dynamics build partnerships. ▪ Ability to travel within assigned region, when applicable. ▪ Ability attend a combination of assigned trainings, meetings and supervision through the use of technology including zoom and other meeting software while on a remote work schedule. ▪ Demonstrates excellent problem solving and conflict resolution skills. ▪ Demonstrates strong commitment to children being placed with kinship families as well as holds a value that family connections are paramount and demonstrates competence in working with families involved in the child welfare system. ▪ Demonstrates ability to evaluate situations and make decisions regarding case services or family needs. ▪ Knowledge of community resources available for support of kinship families. ▪ Demonstrate awareness of, sensitivity to, and competence in dealing with a cultural and socioeconomic diverse client population.
    $26k-32k yearly est. 60d+ ago
  • Behavioral Health Recovery Coach II

    Catholic Charities Family and Community Services 3.9company rating

    Remote or Penn Yan, NY job

    We are Hiring! Job Posting: Behavioral Health Recovery Coach II Department: Supportive Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $20.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Behavioral Health Recovery Coach provides individuals who are diagnosed with mental health, substance use and/or chronic health conditions and are eligible for Home and Community Based Services (HCBS) or Community Oriented Recovery & Empowerment (CORE) Services with recovery-oriented activities and interventions, using a trauma-informed, non-clinical approach. Activities and interventions include individual's recovery goals, including education and vocational objectives. Essential Duties and Responsibilities Assist individuals with learning adaptive behaviors and responding to or avoiding identified precursors such as cravings or triggers that result in relapse in unhealthy behavior or functional impairments. Provide training to individual/family on treatment regimen choices including but not limited to: recovery support options; recovery concepts; advocacy; understanding substance use disorder/mental illness or chronical health conditions and treatment; medication education; effects of trauma; psychosocial rehabilitation; habilitation; crisis intervention and related tools and skills including but not limited to Individual Recovery Plans, self-care, emotional validation, communication skills, boundaries, emotional regulation, behavioral relapse prevention, violence prevention and suicide prevention. When appropriate, assist family members in the acquisition of knowledge and skills necessary to understand and address the specific needs of the individual who is Medicaid eligible in relation to their substance use disorder/mental illness and treatment. Collaborate with family and caregivers to develop positive interventions to address specific presenting issues and to develop and sustain health and stable relationships to support the individual's recovery. Assist individuals to develop skills necessary for community living and recovery with ongoing assessment of their functional status and creation of (re)habilitative goals. Develop and implement behavioral heal and/or health education support groups for individuals with substance use, mental health, or chronic health conditions. Instruction in self-advocacy skills including activities designed to facilitate individuals' ability to access social service systems (e.g. health care, substance use treatment, employment, vocational rehabilitation, entitlement/benefits, self-help groups, etc.) and other recovery-oriented systems of care. Assistance with increasing social opportunities and developing social support skills that improve life stressors resulting from the individual's disability and promote health, wellness and recovery. Assist Individuals with linkage to and system navigation within behavioral health and human services systems to access appropriate care. Serve as a professional resource and provided leadership within the department and among staff. Complete educational intakes, observations, and or evaluations to assist clients with developing a plan to start or return to school and education trainings based on participants' interests, abilities, and strengths. Provide additional one-on-one tutoring and skill development for individuals as needed. Assist individuals to understand and overcome personal, social, or behavioral problems affecting their educational and employment goals. Analyze, identify, and address potential barriers such as support needs, transportation options, skill development and others as needed to assist clients in meeting educational and employment goals. Create service plans that are measurable goals and objectives based on client diagnosis that will specify type, frequency, intensity, and duration of service delivery. Interact and collaborate with employers, family/friends, Care Coordinator, and Managed Care Organization (MCO) to ensure timely implementation of service plan. Evaluate educational and/or vocational plans, assist with skill development, financial aid resources, assist with applications and other resources necessary. Provide support in a variety of educational and employment settings. Link individuals with education-related community services and accommodations. Serve as a job coach to assist individuals in gaining skills to be successful in competitive employment. Participate in training as needed or as assigned by supervisor. Participate in staff meetings and other department and/or agency activities as required. Assure compliance with all applicable local, state, and federal regulation and agency policies. Represent Catholic Charities Family and Community Services on appropriate committees. Any other duties as assigned by supervisor. Represent Catholic Charities at committees as desired and approved by supervisor. Participates in regular individual supervisions and team meetings. Other duties as assigned. Services clients in multiple counties in regional area/network (12-15 counties). Remote work acceptable as approved by supervisor. If peer certified: Provide Peer services in the individuals home or out in the community to support individuals before (or in) a crisis or relapse. Assist individuals in modeling a successful recovery lifestyle, including participation in recovery activities that go beyond the traditional scope of treatment providers (social events, meeting, recovery celebrations, etc.) Share his/her own personal experiences of recovery to build rapport and use a trauma-informed, non-clinical approach to assist individuals with initiating recovery, maintaining recovery, and enhancing their quality of life in long-term recovery. Serve as a personal guide and mentor and model effective coping techniques and self-help strategies. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements Qualifications Education: Bachelor's degree in human service or related field required and a minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions (internships/volunteer duties may be acceptable).If providing Peer supports, a current certification in Certified Recovery Peer Advocate (CRPA/CRPA-P) or a Certified Peer Specialist certification (NYCPS/NYCPS-P) is required. A combination of experience and education may be substituted at the discretion of the Vice President. Experience: Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting up to 10 lbs. .and to operate a motor vehicle. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Additional Requirements: Demonstrate ethical business practices, in conformance with all state and federal laws and regulations. Possess excellent verbal and written communication skills. Previous experience working with diverse populations, including low to moderate-income families. Ability to multi-task and prioritize duties. Ability to travel in all weather conditions throughout the counties served. Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques. Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records. Proficiency and experience with PC's. Microsoft applications and Electronic Health Records. Ability to analyze and interpret data and to handle problem resolution. Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered, and insured vehicle. Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance. Demonstrate commitment to Agency Mission Statement. Salary Description $20.50 / hour
    $20.5 hourly 60d+ ago
  • Accountant II

    Catholic Charities of Central New Mexico 4.3company rating

    Remote or Albuquerque, NM job

    Job Description We are seeking an experienced Accountant to join our finance department. This critical role is responsible for supporting the financial integrity of our operations by executing accurate accounting practices and contributing to timely financial reporting. The successful candidate will provide essential financial stewardship who will handle grant billing, cash management, including deposits, cutting checks, and accounts receivable allocations. This will be a hybrid position, working from home and office days will be scheduled. Candidates must be located in Albuquerque, NM. Key Responsibilities and Duties The Accountant II will execute core functions necessary for reliable financial management, including but not limited to: General Ledger Management: Execute journal entries, maintain the chart of accounts, and perform detailed general ledger account reconciliations on a recurring basis. Financial Processing: Assists in maintaining financial records and ensuring that all financial transactions are properly recorded. Accurately manage and process Accounts Payable (A/P) and Accounts Receivable (A/R) cycles, ensuring appropriate documentation and coding. Prepares reimbursement request vouchers for contracts/grants in compliance with contract/grant specifications. Month-End Close: Support the finance team in the timely and accurate execution of month-end closing procedures. Reporting: Assist in the preparation of standard financial statements, budget vs. actual reports, and ad-hoc financial analysis for management review. Compliance: Ensure strict adherence to Generally Accepted Accounting Principles (GAAP) and maintain compliance with all relevant internal controls and financial regulations. Audit Support: Prepare necessary documentation and schedules to support external audit requirements. Assists with independent auditor information requests for interim and year-end audits. Assists customers, vendors, and employees with technical process issues related to accounting. Qualifications Required Experience: Minimum of three (3) years of professional experience in accounting, Accounts Receivable, bookkeeping, financial analysis or similar role Minimum of (2) two years of work experience with Federal, State & City grants Education: Bachelor's degree in accounting, finance, business administration, or related field required; or any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform the above duties. Demonstrated expertise with major accounting software platforms (e.g., QuickBooks Enterprise, Oracle, SAP, or similar ERP systems). Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, complex formulas) is required. Comprehensive working knowledge of GAAP and relevant financial reporting standards. Exceptional organizational skills, proven ability to manage multiple priorities simultaneously, and an unwavering commitment to data accuracy and confidentiality. Work independently and with minimal supervision Effective analytical and problem-solving skills. Strong attention to detail in working with numbers and written information Strong interpersonal, oral and written communication, and listening skills. Ethical behavior when dealing with sensitive financial information Valid NM Driver's License may be required for some positions. Hiring requirements include a criminal records background check clearance.
    $39k-48k yearly est. 22d ago
  • Remote Development Director: Major Gifts & Capital Campaign

    Association of Fundraising Professionals 3.7company rating

    Remote or Redwood City, CA job

    A nonprofit organization for animal welfare is seeking a Development Director to lead fundraising efforts, manage the capital campaign, and cultivate major donor relationships. The candidate will need over ten years of development experience, including managing major gift donors, and must demonstrate strong communication and leadership skills. This role offers flexibility with a hybrid work model while requiring local presence for meetings. Join us to drive meaningful change for at-risk cats in Redwood City, CA. #J-18808-Ljbffr
    $64k-88k yearly est. 2d ago
  • Travel Nurse RN - PCU - Progressive Care Unit - $2,025 per week

    Care Career 4.3company rating

    Cincinnati, OH job

    This position is for a travel nurse registered nurse specializing in the Progressive Care Unit (PCU), providing step-down patient care in Cincinnati, Ohio. The role involves working 12-hour night shifts for an 8-week duration, caring for patients who require more attention than med-surgical floors but less than intensive care. The job offers weekly pay, medical benefits, and continuing education opportunities through a travel nursing staffing agency. Care Career is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Cincinnati, Ohio. Job Description & Requirements Specialty: PCU - Progressive Care Unit Discipline: RN Start Date: Duration: 8 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel Step-down nurses provide patient care in transitional units where patients are too sick for the med-surg floor but not sick enough for intensive care. ... They provide this care in an environment with a higher nurse-to-patient ratio then is true in critical care units. Care Career Job ID #. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN StepDown About Care Career Care Career brings together a portfolio of leading healthcare staffing organizations, each delivering specialized talent solutions across the industry. Wherever you want to go, We Make It Happen. With travel nursing jobs across the country, you can discover the possibilities that create the lifestyle and financial position that you have dreamed of. Care Career is a modern, transparent staffing firm creating the ultimate community of US. Benefits Referral bonus Weekly pay Medical benefits Continuing Education Dental benefits Vision benefits Keywords: travel nurse, progressive care unit, PCU nurse, registered nurse, step-down nursing, travel nursing jobs, night shift nurse, patient care, medical benefits, staffing agency
    $73k-112k yearly est. 2d ago
  • Dir II Administrative Operations (Hybrid)

    American Medical Association 4.3company rating

    Remote or Chicago, IL job

    Director of Administrative Operations (Hybrid) Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional association of physicians and a non‑profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people‑first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development, and we are dedicated to social responsibility. We have an opportunity at our corporate offices in Chicago for a Director of Administrative Operations (Hybrid) on our AMA Insurance team. This is a hybrid position reporting into our Chicago, IL office, requiring three days a week in the office. As the Director of Administrative Operations, you will ensure delivery of outstanding customer service and the development of operational requirements, process and technology that provide essential customer service outcomes. As a member of the AMAI leadership team and advisor to the GVP and General Manager of AMAI, you will identify and execute business‑wide initiatives to set AMAI direction, including new products, customer acquisition, and growth. This position requires a deep understanding of the overall operations of a life/health insurance company and must be well‑versed on the regulatory and contractual requirements that impact the life and health insurance industry. RESPONSIBILITIES Staff Management and Leadership Oversee hiring, training, and performance management for Administrative Operations management team and their customer service (call center), claims, and operations teams Facilitate and oversee the performance management process, including setting department and individual goals, performance reviews, development plans, and corrective action Create a culture and processes to deliver a comprehensive and seamless service experience to all customers measured by satisfaction survey KPIs Oversee education, coaching and training including systems, processes, contract interpretation, and industry issues (e.g., HIPAA, Fraud, Unfair Claim Settlement Practices) Prepare department budgets and operate within budget expectations Process Oversight and Improvement Continually improve the customer experience by evaluating and redesigning systems and business processes to enhance operational efficiency, increase productivity, and drive engagement Support new product opportunities by assessing operational feasibility and identifying and creating workflow process and system requirements Compliance Accountable for compliance with regulatory, legal and contractual requirements, enforcing effective policies and procedures that comply with state and federal insurance regulation Serve as the subject matter expert on insurance company guidelines, including an in-depth understanding and ability to interpret and apply insurance contract provisions to business processes, carrier manuals and procedures, and standard insurance industry business practices Review and respond to escalated issues - complaints to regulators and AMA/AMAI executives Relationship Management Liaise with insurance carrier partners, TPA clients and vendors to ensure AMAI meets administrative obligations Provide support for all internal and external audits Serve as AMAI liaison for interactions with the AMA Facilities Management Department REQUIREMENTS Bachelor's degree required, in business administration or related field preferred 10+ years of experience heading an insurance operations team in a life and/or health insurance company, large brokerage or third‑party administrator, required Experience must include customer service, underwriting/certificate issue, life/health claims adjudication, contract interpretation and compliance, training and business requirement development; life, disability, Medicare Supplement product experience required Proven success facilitating progressive organizational change and development Utilize a strong mentoring, coaching, and influencing style to engage and lead across all levels of the organization; lead effective training programs to support compliance and customer service Knowledge of customer service and call center processes; insurance administration and claims systems Directly manage relationships with TPA clients, management team of insurance company partners and vendors that support business operations The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago. This role is an exempt position, and the salary range for this position is $152,939-$206,519. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity or veteran or disability status. THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION #J-18808-Ljbffr
    $72k-90k yearly est. 2d ago

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