Disease intervention specialist jobs near me

Purpose The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff. **This is a fully remote role** Responsibilities Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance. Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. Supports staff at all levels for hands-on help understanding and navigating financial clearance issues. Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls. Obtains and clearly documents all referral/prior authorizations for scheduled services Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems. When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. Contact physicians to obtain referral/authorization numbers. Perform follow-up activities indicated by relevant management reports. Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services. Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. Escalates accounts that have been denied or will not be financially cleared as outlined by department policy Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances. Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. Demonstrates the ability to recognize situations that require escalation to the Supervisor. Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined. Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. Communicate with all internal and external customers effectively and courteously. Maintain patient confidentiality, including but not limited to, compliance with HIPAA. Perform other related duties as assigned or required. Requirements Qualifications High School Diploma or GED required, Associates degree or higher preferred. 1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role General knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is required. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Able to communicate effectively in writing. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Must be able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities. Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed. Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management Salary & Benefits The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.

Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative. As an Appeals Intake Specialist, you will play a critical role in resolving post-payment disputes related to Workers' Compensation bills. This includes conducting provider outreach, negotiating disputed charges, and ensuring compliance with state-specific regulations. Your work will directly support our cost containment efforts and ensure appropriate bill reimbursement for our clients. Primary Responsibilities Responsible for screening/returning all voicemails and answering questions Offer guidance to providers including sharing details on documents needed to process their appeal/reconsideration request If the situation appears to have issues escalating to the senior appeal specialist for direction Responsible for monitoring/managing the shared appeals inbox Locating the bill in question and assigning to the appropriate team member for handling Creation of appeal case in Salesforce or Claimsave Update the attorney referred cases spreadsheet based on received emails Bimonthly report updates shared with clients on cases referred to attorneys Responsible for updating claim platform with new status received from attorneys Work with senior appeal specialist on updates needed to the process SOP's Insures accurate and thorough documentation in claims platform for every email and voicemail. Demonstrates knowledge about workers' comp and Reliant processes Adheres to our department TAT, either individual claim based or organization wide Understands the support function of the job and assumes responsibility for assignments. Establishes and prioritizes job tasks, desired solutions to problems and develops a realistic plan for their accomplishment. Qualifications 1 -2 years of relevant experience in Workers' Compensation bills or appeals. Strong understanding of Workers' Compensation reimbursement methodologies, state regulations, and provider billing practices. Experienced communicator with providers and clients Ability to collaborate with a variety of individuals both internally and externally. Familiarity with claims processing systems and provider communications. Excellent communication and organizational skills. Requires organizational skills, communication proficiency, discretion, ethical conduct, decision making, technical skills Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$50,000-$55,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

The Rare Disease Specialist will be responsible for executing strategic field initiatives in line with corporate goals and driving our market development objectives around disease awareness, disease education, antibody testing and account understanding. This role will work remotely and cover Los Angeles. Significant overnight domestic travel is required of this role. Core Responsibilities Market Development Strategy and Execution * Consistently achieve assigned corporate objectives through the promotion of patient-centered disease education to HCPs to improve patient care while adhering to corporate compliance guidelines * Implement goals of the marketing plan through execution of strategic account business plan. * Contribute to the market development strategies and execute the comprehensive strategies aligned with Savara's goals and objectives * Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas. Training and Development * Develops and maintains a high-level in-depth disease and therapeutic clinical and scientific knowledge. * Utilize a consultative presentation approach enabling the specialist to meet the needs of healthcare professionals who treat aPap patients. * Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting. Collaboration, Analysis and Planning * Partner with Marketing, Medical Affairs, and Market Access teams to ensure alignment of commercialization strategies * Develop plans that will contribute to the long-term evolution of the territory * Analyze data including business statistics and customer feedback that provides an information framework for the development of regional business plans. * Serve as the connection for relevant market information from the field to the home office and make recommendations on changes * Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary. * Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps * Consistently operates within the company's compliance framework to ensure compliance with applicable laws, rules, and regulations Other duties and projects as assigned. Required Qualifications * 7+ years experience in biotech, specialty pharmaceutical, or rare disease sales * 3+ years of experience in one or more of the following: * -Rare disease/orphan drug experience; ultra orphan preferred * -Pulmonology/ILD Center experience * Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity * Experience launching in rare disease in highly competitive markets with new products or indications is preferred * Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation and laboratory testing involving diverse patient profiles that do not always lend themselves to simple clinical diagnosis * Documented track record of delivering consistent, exceptional levels of performance * Proven ability to be adaptive and innovative while working independently in a fast-paced, highly challenging work environment * Bachelor's degree required; MBA is a plus * Commercial "start-up" experience preferred * Demonstrated ability to develop and execute successful sales strategies * Proficiency in CRM systems and data analysis tools * Strategic thinker with strong analytical and problem-solving skills * Passionate about improving the lives of patients with rare diseases * Person of good character that operates within corporate compliance framework * Valid drivers license required Work Schedule and Location This role will work remotely and cover the Los Angeles territory. Significant domestic/regional travel is required. Savara provides Comprehensive Benefits including: * Highly competitive medical, dental, and vision coverage * Flexible Spending Account for health care and dependent care expenses and Health Savings Account * Paid time off and paid holidays, including Dec 24-Jan 1 * Paid parental leave * 401(k) with highly competitive match * Life, AD&D, STD and LTD insurance coverage Savara's compensation for this role will include a base salary, bonus, and equity. The base salary range for this role is $175,000 to $225,000. About Savara Savara is a clinical stage biopharmaceutical company focused on rare respiratory diseases. The company's lead program, molgramostim nebulizer solution, is in Phase 3 development for autoimmune pulmonary alveolar proteinosis (aPAP). Savara's management team has extensive experience in rare respiratory diseases and pulmonary medicine, advancing product candidates to approval and commercialization.

OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.

Who We Are Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Ready to Connect Members to Care Through Expert Pre-Certification Support? We're seeking a customer-focused professional who can perform critical clerical and administrative duties in the utilization management division while managing high volumes of member interactions with precision and care. As our Utilization Review Intake Specialist, you'll provide accurate information about pre-certification processes while gathering essential demographic and provider data that supports clinical decision-making. This flexible position is ideal for candidates seeking reduced hours while making meaningful impact, with weekend availability required. What makes this role different: ✓ Flexible schedule: Reduced hours with required weekend availability to support healthcare operations and member needs ✓ First impression impact: Serve as initial point of contact for pre-certification inquiries, setting tone for positive member experience ✓ Process expertise: Master pre-certification processes while providing accurate information to internal and external customers ✓ Data integrity: Ensure complete documentation and data accuracy that supports downstream utilization review decision-making What You'll Actually Do Manage customer interactions: Answer and route all incoming phone calls while providing accurate information to internal and external customers regarding pre-certification process. Gather critical information: Collect demographic, non-clinical, and provider data for pre-certification using phone, fax, inter/intranet, and various computer software programs. Review and route requests: Analyze service requests and manage them efficiently, involving appropriate departments as needed for optimal resolution and timely processing. Maintain comprehensive documentation: Perform accurate data entry and maintain complete case information documentation while assisting in document maintenance, revisions, and monthly report compilation. Meet performance standards: Achieve productivity, quality, and turnaround time requirements on daily, weekly, and monthly basis while supporting team excellence. Manage high-volume operations: Handle multiple customer service calls while maintaining logs, files, and organized documentation systems in fast-paced environment. Schedule Requirements Candidates will be assigned one of the below shifts. Tuesday - Saturday, 12:30 - 5pm PST Sunday - Thursday, 12:30 - 5pm PST Qualifications What You Bring to Our Mission The foundational experience: Associate degree preferred in business, management, or related field Prior experience in customer service and/or medical background Prior insurance and/or claims background preferred Experience in medical front office, hospital patient intake, medical claims processing, or equivalent combination of education and experience The technical competencies: Proficiency in Microsoft Excel, Word, and Outlook Accurate data entry skills (40wpm minimum) Knowledge of medical terminology; ICD-10, CPT & HCPCS coding desirable Ability to navigate various computer software programs for data collection and documentation The professional qualities: Strong written and verbal communication skills for diverse customer interactions Ability to manage high volumes of customer service calls while maintaining quality and accuracy Capability to organize, prioritize, and multitask in fast-paced, deadline-driven environment Demonstrate ability to work independently with excellent judgment and decision-making Strong customer orientation with commitment to providing accurate, helpful information Flexibility to work weekends as required to support operational needs Adaptability to changing priorities and ability to involve appropriate departments for complex requests Why You'll Love It Here We believe in total rewards that actually matter-not just competitive packages, but benefits that support how you want to live and work. Your wellbeing comes first: Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!) Mental health support and wellness programs designed by experts who get it Flexible work arrangements that fit your life, not the other way around Financial security that makes sense: Retirement planning support to help you build real wealth for the future Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage Growth without limits: Professional development opportunities and clear career progression paths Mentorship from industry leaders who want to see you succeed Learning budget to invest in skills that matter to your future A culture that energizes: People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable The practical stuff: Competitive base salary that rewards your success Unlimited PTO policy because rest and recharge time is non-negotiable Benefits effective day one-because you shouldn't have to wait to be taken care of Ready to create a healthier world? We're ready for you. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $15 to $18 per hour. Note that compensation may vary based on location, skills, and experience. This position is part time and therefore not eligible for benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth #TPA #HPA #Selffunded Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.

Join a USA Today Top 100 Workplace & Best in KLAS Team! Enrollment & Intake Specialist Pay Range: $23-$25 per hour | Schedule: Sunday-Thursday 8:00am-4:30pm or Monday-Friday 8:00am-4:30pm | Location: Lakeland, FL Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at Lakeland Regional Hospital. What You'll Do: Determine patient's eligibility for state, federal, or county programs. Maintain case load, uphold productivity standards. Develop and maintain processional relationships with hospital staff, patients, and state workers. Prepare documents, ensure accuracy and completion. Adhere to and support organizational standards, policies, and procedures. Perform other duties as assigned. What We're Looking For: Bachelor's Degree preferred. High School Diploma or equivalent required Exceptional customer services skills Demonstrates problem solving and case management skills. Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc. Excellent written and verbal communication skills Knowledge of Medicaid, Social Security Administration, and County Social Service programs An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company. Knowledge of major hospital systems and healthcare environment Bilingual (English & Spanish) Why You'll Love RSi: Competitive pay with ample opportunities for professional growth. Fully remote position with a stable Monday-Friday schedule. Collaborative, performance-driven environment with expert leadership. Mission-driven work supporting essential healthcare services. Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!

FSRI is always looking for candidates that want to make a positive impact on the community! Under the supervision of the Director, the HIV Testing and Prevention Specialist will be responsible for coordinating the program's HIV/HCV testing and sexual health education activities. Staff must be flexible to work outside of traditional work hours to accommodate community events. Staff is also responsible for the coordination of our “At-Home” HIV Testing Program, and developing a team of volunteers to assist with prevention programming. Position is Part Time at 30 hours, with potential to increase to full time. Qualifications: Two years of relevant work experience. Excellent communication skills, both verbal and written, required. Experience with HIV service programs and services preferred. Have documentation of completing Rhode Island Qualified Professional Test Counselor training, or willing to complete training and certification within first month of employment. Have documentation of completing Certification as a Community Health Worker, or willing to complete training and certification within first year of employment. Knowledge of and demonstrated sensitivity to LGBTQ+ communities, racial and ethnic minorities, and those impacted by HIV and substance abuse. Possession of a valid driver's license, reliable transportation, and proof of automobile insurance required to travel throughout Rhode Island. Must be willing to work Bilingual/ASL skills are compensated by an additional 6%, above base pay. Multilingual skills are compensated by an additional 8%, above base pay. Physical requirements: Employees in this position must have the ability to: • Travel to and from community locations and agency sites, which could include using walkways, stairs and/or elevators. • Follow professional dress codes of both FSRI and primary health care sites. • Obtain all necessary immunizations since the position requires working in healthcare settings. • Ability to use Personal Protective Equipment as needed. • Ability to lift up to 20lbs. • Ability to communicate effectively. • Ability to work from home without endangering the privacy of PHI or HIPPA expectations. Don't meet every single requirement? Here at FSRI, we're dedicated to building a diverse and inclusive workplace. If you're excited about one of our career opportunities, but your experience doesn't align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity! We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities. Join our FAMILY today! Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI's diverse and inclusive teams - working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield. Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

Job DescriptionDescription: Keches Law Group, P.C. is a well-established, 50 attorney law firm with offices in Milton, Bridgewater, and Worcester, practicing in the areas of workers' compensation, personal injury, medical malpractice, and discrimination. We are seeking bilingual Client Intake Specialists to join our team. This is a remote position. Duties: Receiving incoming client calls and initiates outbound calls to potential clients, as received electronically and by live transfer Producing information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics Using the firm software to enter all case and client details, and maintains detailed logs and task history within the database Conveying accurate information to clients with regard to different case types with confidence and assurance Setting the tone and pace of all calls, while maintaining a professional attitude and showing empathy and patience when speaking with potential clients Demonstrating the ability to converse with varying client personalities to collect pertinent details to determine the viability of their claims Maintaining client confidence by keeping client information confidential Enhancing the reputation of the department and the organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the position Requirements: Skills/Qualifications: High School diploma or equivalent 1-2 years of customer service/call center experience or law firm experience is preferred Multi-lingual abilities are required (Haitian Creole, Cape Verdean Creole, Spanish, or Portuguese require) Ability to accurately translate verbal information into written correspondence Ability to prioritize and escalate client calls appropriately Strong phone, typing, and computer skills are a must; experience with Microsoft Office Suite is preferred Ability to absorb, retain, and apply new information Strong attention to detail Ability to interact professionally and appropriately with clients, attorneys, and others Must be energetic, well organized, and have the ability to multi-task Must possess and demonstrate exceptional customer service skills, and the ability to handle situations with tact and diplomacy Ability to work in a high intensity, high stress environment Ability to work effectively in a fast-paced environment while accomplishing short-term goals without losing sight and commitment to the longer-term needs of the firm Excellent verbal and written communication skills Excellent problem-solving, analytical, and evaluative skills Schedule Remote Monday - Friday 8:30am - 5:00pm (EST) Benefits Health, Dental, and Vision Insurance 401(k) Plan with Profit Sharing Flexible Spending Account Paid Time Off Paid Holidays Basic Life Insurance Long Term Disability Employee Referral Bonuses The anticipated salary range for this position, which we in good faith expect to pay at the time of posting, is $38,000.00 - $41,000.00 annually. This range allows us to make an offer that reflects multiple factors, including experience, education, qualifications, and job-related knowledge and skills, as well as internal pay equity. It's not typical for an individual to be hired at or near the top of the range, as we strive to provide room for future and continued salary growth. Base pay is just one component of our Total Rewards package, which may also include discretionary bonuses, commissions, or other incentives depending on the role. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role, however the employee may at times be required to sit; stand; walk; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift or move office products and supplies, up to 20 pounds. AAP/EEO Statement Keches Law Group is an equal opportunity employer. Keches Law Group does not discriminate based on race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.

Looking to join a close-knit, compassionate team of dedicated legal professionals? Our growing law firm is seeking an intake specialist to enhance client relations and manage our increasing caseload. This role is perfect for someone who is great on the phone, is a naturally compassionate and empathetic listener, and is passionate about customer service. You'll play a key part in helping our thriving firm succeed while making a real difference in client's lives every day. If this sounds like a job you'd love, apply now! Candidates interested in sales and management are preferred. What You'll Do: Client Engagement: Survey prospective clients, empathize with their situations, and ensure they feel heard and valued New Client Onboarding: Manage the onboarding process, including data entry and setting up client files Appointment Management: Book and confirm consultations using Calendly, and help maintain our lawyers' schedules Follow-Up: Diligently follow up with prospective clients, generate fee agreements, and ensure smooth client engagements Office Efficiency: Handle tasks such as email correspondence, document management, and data organization Collaboration with Marketing: Work with our marketing team to optimize client intake processes and foster prospective client streams Why Join Us? Career Development: We offer training and resources to help you grow into a non-attorney sales role Dynamic Team: Be part of a tight-knit, supportive, and passionate legal team Innovative Work Environment: Contribute to a boutique, woman-of-color-owned intellectual property law firm Flexibility: Enjoy the flexibility to work from home while helping professionals leverage their intangible assets to build financial legacies What We're Looking For: Communication Skills: Outstanding communication abilities and a sense of empathy Customer Service Experience: Previous experience in customer service or sales is preferred Tech Savvy: Proficiency with Microsoft Office, especially Excel, and strong computer and data entry skills Educational Background: A high school diploma or equivalent is required; a Bachelor's degree is desired Phone Enthusiast: Must enjoy talking on the phone and making calls

Job Description Summary: Anova Care, a provider of home care and home health services, is looking for an intake specialist to work remotely As an Intake Specialist, you will play an integral part in our operations and customer success by managing new patient referrals and coordinating nursing care. You will liaise between specialty pharmacies, nurses, and patients through various technology platforms to secure nursing, ensure smooth communication, and successful care delivery. This role demands strong organizational skills, attention to detail, and a proactive attitude. In addition to operational responsibilities, delivering exceptional customer service is crucial. You will be the first point of contact for pharmacies, patients, and nurses, ensuring their needs are met with empathy, professionalism, and a commitment to a seamless experience. Your ability to provide timely and accurate support will be essential in fostering trust and maintaining high satisfaction across all interactions. Work Type: Remote Job Type: Contract, Full-time, Part-time Pay: $70.00 - $75.00 per hour Benefits: Medical, dental, vision 401k matching Unlimited PTO with minimum days Paid parental leave Remote work stipend Annual Learning Stipend HSA & FSA Voluntary Life, Accident, Hospital, and Critical Illness Insurance Medical Specialty: Home Health

Job Description The Utilization Review (UR) Intake Specialist provides staff support services including typing reports and correspondence, file handling and forms completion in addition to answering incoming telephone calls, supporting the goals of the Utilization Review / Case Management department, and of CorVel. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Takes calls relating to precertification requests Verifies that all patient, provider and facility information entered in system is accurate and up to date Enters notes and service requests in CareMC system Communicates with stakeholders in a timely and professional manner Additional duties as assigned KNOWLEDGE & SKILLS: Ability to handle multiple priorities in a high-volume, fast-paced, team-oriented environment Excellent written and verbal communication skills Ability to meet designated deadlines Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets Strong interpersonal, time management and organizational skills Ability to remain poised in stressful situations and communicate diplomatically via all methods of communication Ability to work both independently and within a team environment EDUCATION & EXPERIENCE: High School diploma or equivalent required A.A. degree or equivalent preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $16.36 - $26.31 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI_Remote

Job title: Residential Aide Reports to: Program Director and Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: August 2021 The House Manager/Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee's own efforts, the employee accomplishes the following essential functions: Supervises staff. Participates in training and evaluation of work performance of staff and volunteers. Participates in-group training sessions in first aid, security techniques. Facilitates and coordinates the intake process for all incoming residents in accordance with DHS. Maintains the house log, prepare incident reports, and serves as mediator for client disputes. Conduct weekly unit inspections for ACS and new born 0-12 months. Conducts regular inspections of the buildings. Ensures client safety and compliance with operational procedures, standards and regulations. Responds to emergencies as they arise. Interface with police department, fire department, EMS and other public service entitles. Conducts required periodic fire drills, informs staff of safety and building policies and procedures. Records and reports maintenance needs to violations of the building and fire codes to the program Director. Arranges with housekeeping staff for bedding, linens and personal hygiene needs of consumers. Attends staff meetings as requested. Light maintenance - unclogged toilets, sink, emergency water shut offs, emergency salting during necessary weather. Assist Security guards when needed. Conduct monthly house meetings. Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Systems Thinking: Demonstrates an ability to (a) see how organizational systems ( e.g., internal/external conditions, processes, people ) interact and influence each other, and (b) how these systems create and contribute to specific issues ( e.g., high voluntary turnover ) and strengths ( e.g., strong customer focus ). Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience: HS Diploma or GED required and 2 years of supervisory or management experience Certification in First Aid, CPR Fire Safety Coordinator F80 Requires the ability to work late nights, weekends and revolving shifts. The building requires 24-hour coverage. Food handlers Certification Preferred Education & Experience: Bachelor's degree preferred Computer Skills: Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.) Language skills: Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees. Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: GENERAL WORKING HOURS: This position requires coverage 24 hours 7 days a week. Shift schedules for staff may be revolving at times to ensure staff coverage. This position may require working shifts longer than 8 hours. All employees who work overtime will be paid accordingly under state and federal law. WORKING FROM HOME: Most essential functions of this job cannot be completed working from home. TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. PHYSICAL REQUIREMENTS: The physical activity for the Intake Specialist is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. Physical requirements for the Intake Specialist: Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. The visual acuity requirements for the intake Specialist ( including color, depth perception and field vision ). Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. The Intake Specialist will be subject to the following conditions in this position: The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee's request and assessed on a case by case basis. This is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this at any time. Acceptance of this does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE _________________________________________________________________ _______________________ Employee Signature Date _________________________________________________________________ _______________________ Supervisor's Signature Date

JC Law is the largest family law practice in the state of Maryland with additional offices throughout the mid-Atlantic region. Established in 1992, the firm has grown in both size and capability into its current leadership position amongst some of the nation's top family law firms. We are in the business of perfecting the art of practicing law. Our unique approach to litigation, client relationships, and business management is fully encapsulated in what we call The Perfect Client Lifecycle . This ethos is the philosophical foundation of what we strive to do as well as the operational roadmap that guides how we practice law on a daily basis. We are rapidly expanding our footprint. Our success over previous years has created an unprecedented opportunity to grow our firm in terms of employees, clients served, and geographic influence. We are in the midst of a multi-year, multi-state and multi-city growth plan. Talent will be the fuel that powers this rapid expansion across the region as we launch multiple new offices over the coming years. We are Entrepreneurial Litigators. Our experienced leadership team, talented workforce of legal professionals and our unique approach to the business of law have established our reputation as a best-in-class family, civil and criminal litigation firm. This is where litigators learn to be litigators. We compete for talent! We know the talent we are seeking to hire have options and are discerning about where they choose to work. We strive to be the employer of choice for top talent in the family, civil and criminal arenas. Our approach to attracting the best lawyers and supporting staff is simple: Provide a strongly competitive compensation package, pair it with a benefits package to take care of your health and retirement needs, provide accelerated advancement and development opportunities all while providing you a network of support to do your best work and achieve your career goals. Your role: We are seeking to add an intake specialist to support and assist the sales process at JC Law. You will be a liaison between the general public who have inquired about our legal services and our legal team. Working as part of larger team of intake specialists, you will field phone calls and emails from potential new clients and direct them to an on-call attorney for consultation regarding their legal matter. This is a critical role on the sales team. You will be the first point of contact at the firm for future clients and are responsible for establishing a positive first impression and superior level of customer service. Your responsibilities: Field approximately 50-100 calls or follow-up calls a day with prospective new clients Properly input all data into the customer relationship management system (Hubspot) Promptly respond to all incoming leads and direct them to on-call attorneys Promptly respond to all incoming emails and direct them to on-call attorneys Communicate effectively over telephone, email, text, and Microsoft Teams Engage with the new leads in a professional and empathetic manner Confirm scheduled appointments with all involved parties Update JC Law tracking reports What we offer: We understand that the talent market is competitive. We want candidates to see us as the employer of choice based on our value proposition composed of compensation , resources , and benefits . Compensation: Base compensation for this position is $20-25/Hr Potential to earn an annual bonus based on performance and contributions to the firm Periodic compensation reviews & subsequent pay raises when deliverables are met Rapid promotability for motivated employees to advance and take on more responsibility Resources: Every employee partakes in an education & training curriculum that exceeds industry standards Benefits: Full medical, dental, and vision healthcare plans including an HSA option 100% employer-paid healthcare premiums for individual employees 401K retirement plan with employer Profit Sharing contribution 2 weeks PTO and sick time, with the ability to roll over unused PTO from year to year Flexibility to work remotely 1 day per week after 90 days Perks include a gym membership rebate, weekly paid lunches, monthly happy hours, and more! Requirements Your background: We believe results count for more than years of experience. If you prove to be capable of delivering value for your clients and the firm, there is no restriction on how high or how fast you can rise. Demonstrated ability to communicate professionally and with empathy to clients under stress Ability to multi-task in a fast-paced environment and remain calm and organized Exceptional reliability when it comes to attendance and being on time Experience with customer service preferred but not required Computer skills including Microsoft Word, Outlook, and prior CRM use View all jobs at this company

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: We are looking for a motivated Intake Specialist to join a dynamic legal team. In this role, you will be the first point of contact for clients, handling calls with professionalism and empathy while gathering essential information for ongoing cases. You'll contribute to smooth operations by entering accurate data, coordinating with staff, and supporting administrative tasks. This role is perfect for someone who thrives in a fast-paced environment, enjoys helping clients, and takes pride in attention to detail and clear communication. Monthly Compensation: 1,150 to 1,220 Responsibilities include, but are not limited to: Provide general administrative assistance as needed Coordinate with internal staff to support ongoing cases Answer and professionally route incoming phone calls Ensure client inquiries are addressed promptly and courteously Maintain organization of records and follow up on pending items Accurately input client data into Clio and Excel spreadsheets Conduct intake calls to collect critical client information Requirements: 1-2 years of experience in client intake or administrative support preferred Strong verbal and written communication skills Ability to multi-task and prioritize efficiently Comfort with technology and CRM systems, particularly Clio Key Skills Strong verbal communication and excellent phone etiquette Detail-oriented with high accuracy in data handling Ability to manage multiple calls and tasks simultaneously Tech-savvy and comfortable with Clio, Excel, Microsoft 360, Teams, and Google Sheets Professional, friendly, and approachable demeanor Reliable, punctual, and consistent with attendance Team-oriented and collaborative Customer service mindset: patient, empathetic, and solution-focused Traits and Values Organized and proactive Solution-oriented and adaptable Empathetic and professional in client interactions Dependable and trustworthy Collaborative and willing to support colleagues Positive attitude and resilience in fast-paced environments Software CRM: Clio VoIP: RingCentral Internal Communication: Teams Email and Calendar: Outlook Other Tools: Google Sheets, Microsoft 360 Working Schedule Monday to Friday Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Job Description Frost Brown Todd LLP is currently seeking a full-time Client Intake Specialist to join our firm. This individual will be responsible for reviewing electronic new business intake forms submitted in connection with new business for existing and new firm clients, conducting searches of the Firm's conflicts database, and reviewing, processing and reporting the results of such searches using designated software and email. Key Responsibilities: Review, analyze and process electronic client intake forms. Conduct conflicts searches in firm database. Review and process information gathered from conflict searches and generate report of same. Prepare summary of conflict search results. Identify and report to Senior Client Intake Manager performance issues with client intake and conflicts software. Work closely with the billing group to maintain up to date records in database, i.e., address, billing attorney, originating credit, etc. Communicate with the Firm's Conflicts Attorneys, Senior Client Intake Manager, Conflicts Counsel, firm attorneys and legal practice assistants regarding information on client intake forms and conflicts search reports. Regular, predictable and punctual attendance at the designated worksite. In person interaction with other FBT personnel, clients and/or representatives at the worksite. Job Requirements: Bachelor's Degree preferred, or equivalent combination of education and relevant experience. Three years of experience in research. Ability to formulate searches so as to obtain relevant results from electronic database. Ability to synthesize complex or diverse information, to collect and research data and to use intuition and experience to analyze data. Ability to provide customer service is essential to this position. Must be able to respond promptly and professionally to requests for service and assistance from all levels of employees, occasionally in difficult or emotional situations. Ability to communicate clearly with all levels of business professionals, including attorneys and non-attorney business professionals. Ability to write clearly and informatively (mainly in conflicts report summaries and email). Detail oriented with strong data entry skills. Ability to read and comprehend written information, including simple instructions, short correspondence, and memos. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and to deal with problems involving several concrete variables in standardized situations. Proficient with Microsoft Office products such as Word, Outlook and also having database experience. Ability to deliver exceptional client service, demonstrate flexibility, adapt to changes, and to work in a team-oriented environment Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

HMBL is your premiere Talent Partner and Executive Search Solution. We were founded on the fact that technical recruiting is most fruitful via partnership --than it is transactional. We partner the most innovative, cutting-edge tech companies. HMBL stances its foundational values around transparency, overcommunication, and the desire to improve. We leverage best industry practices, historical and predictive data and AI to acquire the industry's top 5% of technical talent. Are you passionate about making the impossible possible? Are you interested in working with the best and brightest in the tech industry? Do you want to work on the front-lines of innovation? We have what you're looking for! Stay hungry. Stay HMBL. Job Title: Talent Intake SpecialistLocation: Remote (U.S.-based) Employment Type: Full-time As a Talent Intake Specialist, you'll be the first point of contact for candidates entering our recruiting pipeline. Your job is to run structured virtual intake calls, assess fit, capture key information, and create a great first impression. You'll play a critical role in qualifying talent for our recruiters and ensuring candidates feel supported and excited to move forward.What You'll Do Conduct high-volume virtual intake calls with candidates daily (via Zoom or phone). Collect and record candidate data in our CRM/ATS accurately and efficiently. Explain open opportunities and screen for qualifications, interest, and availability. Guide candidates through next steps and ensure smooth handoff to recruiters. Represent our organization professionally and enthusiastically on every call. Track daily metrics and continuously improve conversion and engagement rates. Requirements 1+ year of experience in customer service, recruiting, sales, marketing or similar. Comfort working in a fast-paced, high-volume environment. Exceptional communication skills - able to engage candidates effectively, build relationships, and represent the company professionally. Tech-savvy and resourceful - proficient in sourcing tools, applicant tracking systems (ATS), and Boolean search techniques. Strong work ethic and self-motivation - takes ownership, meets deadlines, and goes the extra mile to find top talent. Growth mindset - eager to learn, adapt, and continuously improve sourcing strategies. Resilient and persistent - thrives in a fast-paced environment, embraces challenges, and doesn't give up easily. Highly professional and detail-oriented - maintains a high standard of professionalism, confidentiality, and organization. Team player - collaborates effectively with teammates, hiring managers, and cross-functional teams to drive hiring success. Benefits 100% Remote in the US. (PST working hours) Competitive base salary + Uncapped commissions Accelerated career growth and fast track to full cycle recruitment and account management Fast-paced, team-oriented environment where performance is rewarded. Unlimited PTO Equal Opportunity Employer:We are an equal opportunity employer and value diversity at our company. We prohibit any form of workplace discrimination based on race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities

About SynapticureAs a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer's, Parkinson's and ALS. The RoleDrives clinical and administrative support functions across the market, such as customer service, scheduling, registration, referrals, and prior authorizations. Serves as a Synapticure's representative to our members, external healthcare organizations, payer partners, and other partners to ensure that our members have the care and assistance they need to thrive. Job Duties - What you'll be doing Engagement-Manages new patient intake calls-Obtain brief medical history Obtain details of current/past medical provider-Gather insurance information Schedule and manage appointments per protocol or at the direction of the care team-Schedule clinical appointments-Track scheduling tasks and ensure execution by due date-Meet minimum required appointments scheduled daily-Follow all proper scheduling policies and procedures-Reschedule members who cancel, no show, or request to reschedule appointments send appointment reminders and confirmation-Manage related correspondence (e.g., document calls and texts) Completes FMLA forms Operations and Follow-Up-Partner with the care team to complete visit-related tasks-Request and obtain medical records from health plans and external providers and organizations per protocol-Obtain completed member forms (e.g., consents and HIPPA forms)-Review medical records to ensure all necessary components of the medical record are available for appointments-Conduct eligibility checks-Communication tasks; Manage faxing tasks, including assignment of received faxes, Coordinate outgoing member communications, including standard mailings, news and member resources, Other printing/mailing/faxing as needed-Utilize our care facilitation and scheduling platforms to collect data, document member interactions, organize information, track tasks, and communicate with your team, members, and community resources-Generate and communicate standard reporting as needed-Fulfill other duties to support member care and operations as assigned Requirements - What we look for in you HS Diploma or equivalent Knowledge of healthcare operations Medical Assistant or equivalent Experience handling and reviewing medical records. Experience in a startup or organization that has experienced rapid growth and change. Experience in coordinating and managing referrals. Exceptional communication skills. Experience with EHR systems, Mac, and GoogleExperience with patient communication (ie scheduling and coordinating care) Basic knowledge of frequently prescribed medications This position is remote and work would be based in your home. The necessary technology would be provided to work out of your home. Salary and Benefits:Position is full time/exempt with competitive salary and benefits package including health insurance offering. Salary range for this role is competitive depending on the candidate's level of experience.

Intake Specialist (Client Service - Sales) Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life! Fast-paced, professional environment; Fulfilling, challenging, and rewarding; Great team environment; Paid Holidays, Accrued Paid Time Off (FT only); Great Medical Benefits Package (FT only); Wellness Program (FT only); Competitive Salary $14.50-$16.50 per hour DOE 401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!) As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration. In this role you will: Build the initial client relationship and confidence in our firm with every prospective client interaction Take 150 - 200 calls per day in a professional inbound/outbound call center environment Sign up 4 new cases per day to the firm Be expected to meet occupancy and adherence goals Be expected to maintain a minimum call quality score of 90% Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained Solve problems and maintain confidentiality Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately To be successful as an Intake Specialist you will need: High School Diploma; Degree preferred; or equivalent combination Call center and customer service experience Strong people skills Excellent telephone, communication, and active listening skills Ability to meet performance standards whether in office or working remotely from home Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily Minimum 40 WPM typing speed Multi-tasking skills and the ability to work well under pressure Detail oriented Excellent spelling and grammar Problem analysis and problem-solving Self-motivated, self-disciplined, able to work with little supervision Reliability and dependability Ability to work in fast paced environment Ability to work in a confidential environment always maintaining client confidentiality Has professional manner and high energy level, exhibits a positive attitude Strong organizational skills Good time management skills Accepts new ideas and challenges and is highly motivated Ability to work well with others as a team Ability to work remotely from home as needed per business needs (see remote requirements) Sales experience a plus Fluent Spanish a plus Minimum Requirements for a Remote Home Office Intake Specialist: Computer with up-to-date operating system (No Macs, Chromebooks, Tablets) Camera - internal to computer or external Fast internet connection (20MB+) Wired Ethernet cable Internet connection in your home office Land line telephone or good cell phone signal in home office Quiet, private home office with no distractions during business hours Reside in Texas

Are you the orchestrator of order in a fast-paced legal setting, adept at maintaining the harmony between client communication and administrative precision? Do you thrive when handling a steady flow of intake calls, ensuring potential clients feel heard, supported, and guided with professionalism? Is your meticulous attention to detail matched by your ability to keep clients engaged and cases moving forward? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email **************** only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** The Law Offices of Jeremias E. Batista, LLC is a boutique bankruptcy and debt relief law firm headquartered in New Jersey, with expansion into Fort Lauderdale, Florida underway. Attorney Jeremias Batista has built his practice around guiding individuals and families through some of life's most stressful financial challenges. Known for hands-on client care and detail-driven advocacy, the firm also maintains a small personal injury caseload and referral network. What sets the firm apart is its balance of professional excellence with accessibility. Clients receive compassionate counsel directly from Jeremias, supported by a lean, dedicated team that values precision, respect, and responsiveness. With over 15 years of experience serving the community, the firm continues to grow by focusing on personalized representation rather than high-volume case turnover. We are hiring two Intake Specialists to be the first point of contact for potential clients. In this role, you'll answer inbound calls, walk callers through a structured intake questionnaire, complete digital intake forms, and seamlessly transfer qualified leads to the attorney. You'll also handle follow-up tasks, document collection, and appointment scheduling to support bankruptcy case progression. This position is fully remote, ideal for professionals in the Philippines or Latin America who bring strong communication skills, customer service experience, and attention to detail. What you'll do: Client Intake Calls: Answer 5-10+ daily inbound calls, follow the structured questionnaire, and complete intake forms with accuracy. Case Transfer: Submit completed forms into the system and smoothly transfer qualified calls to Attorney Batista. Clerical Support: Perform document collection, appointment scheduling, and secondary case write-ups as part of the bankruptcy filing process. Follow-Up Coordination: Check in with potential and current clients, ensuring required documents are received and appointments are confirmed. Bilingual Advantage: Communicate effectively with English and Spanish-speaking clients when applicable. Collaboration: Support the attorney and virtual paralegal by providing accurate intake data that drives case strategy. What we're looking for: Customer Service Background: Prior intake, call center, or customer service experience is strongly preferred. Detail-Oriented & Accurate: Ability to capture client information precisely-small errors can impact case outcomes. Strong Communicator: Professional, clear, and empathetic phone manner. Tech-Savvy: Comfortable using digital forms, Zoom, and basic office software. Language Skills: English fluency required; Spanish proficiency is a MUST. Adaptability: Ability to manage downtime productively with clerical tasks. Legal/Bankruptcy Knowledge: Not required, but prior legal, medical billing, or administrative support experience is beneficial. Why you should work here: Hands-On Training: Shadow Attorney Batista and receive mentorship in client interaction and bankruptcy process fundamentals. Impactful Work: Play a key role in helping people facing serious financial stress find relief and hope. Professional Development: Access to Crisp Academy training modules for six months to strengthen skills and knowledge. Growth Potential: As the firm expands, strong performers will have opportunities for increased responsibility. Additional perks: Compensation: $1,000-$1,300 USD per month, based on experience. Flexible Benefits: Discretionary bonuses and wellness perks may be offered (such as health stipends or book club participation, already extended to current staff). Work-Life Balance: Standard schedule of 9 AM-5 PM EST, Monday-Friday. At the Law Offices of Jeremias E. Batista, you're not just answering phones-you're the first voice clients hear when they reach out for help. Your role provides dignity and clarity during a difficult time in their lives. If you want to be part of a small but growing team where your work has a direct impact, we'd love to hear from you.