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  • Call Center Bilingual Collections Representative (English/Spanish) - Hybrid

    at&T 4.6company rating

    Remote or Plantation, FL job

    Job Description: Call Center Bilingual Collections Representative (English/Spanish) - Hybrid This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most. Pay Transparency: Our Premier Service Consultant position earns $22.16 hourly. Not to mention all the other amazing rewards that working at AT&T offers. How You'll Make an Impact: In this multi-faceted role, you'll be trained to provide billing support and perform collections management to recover past due account balances and retain customers. You'll use effective communication and interpersonal skills to assist customers with sensitive billing situations, negotiate payment arrangements, and process payment transactions. Your goal will be to bring delinquent accounts current while upholding our commitments to delivering excellent service and fostering customer loyalty. What Your Day-to-Day Will Look Like: You'll work in a fast-paced environment that handles a high volume of calls, chats, emails, or other types of customer interactions. You'll instill confidence and loyalty in customers through thoughtful listening and utilizing your knowledge of AT&T's product and services to effectively service and retain customers. You'll be an expert at simplifying the explanation of customer bills, rate plans and features of AT&T's products and services. You'll process customer payments and utilize negotiation skills to setup payment arrangements and collect balances on delinquent accounts in accordance with applicable laws, guidelines, and procedures. You'll support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. In this full-time Hybrid position (40 hours/week) you'll be working in center 3-4 days weekly and remotely from home 1-2 days weekly. You'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. Premier Service Consultants may be cross trained to address a broad range of customer service call types including collections, retention, sales channel coordination, billing and adjustments, and advanced technical support based on the needs of business. Key expectations to succeed: Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home/Hybrid Requirements: You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
    $22.2 hourly 1d ago
  • Client Development Executive (Cox Business)

    Cox Communications 4.8company rating

    Remote or California job

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Client Development Executive - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $62,700.00 - $94,100.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $75,360.00. Job Description Client Development Executive - Cox Business Sales is about connecting with people - but there's a lot of strategy behind turning a cold call into a successful deal. We're looking for someone with the right skills and track record to help us grow. We're looking for a tech-savvy Client Development Executive to join our team at Cox Business. In this role, you'll help new and existing clients transform the way they do business with our cutting-edge solutions, from internet and networking solutions to next-gen cloud and connected technologies. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands. Ready to wow us with your sales know-how? Let's talk! What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: A competitive salary and top-notch bonus/incentive plans. A pro-sales culture that honors what salespeople (like you!) contribute to our success. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive healthcare benefits, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Professional development and continuing education opportunities. Access to financial wellness/planning resources. Check out all our benefits. What You'll Do You'll be responsible for new account acquisition and development, as well as upselling and cross-selling opportunities with existing clients. Here's how you'll make it happen: Identifying new prospects in your assigned territory. Researching prospects' businesses to prepare for sales calls. Developing and maintaining sales growth plans for each account in your territory. Communicating with prospective customers to explore mutually beneficial objectives. Meeting with prospective customers to assess business technology needs. Collaborating with internal sales support and service delivery teams to meet customers' needs. Making face-to-face or virtual sales presentations to decision makers. Negotiating pricing, products and promotions with new customers. Who You Are You're a self-starter with a knack for identifying opportunities and communicating the value of technical products, such as cloud services, to customers. Here's what you have to offer: Minimum: 8 years of experience in a related field; or a bachelor's degree with 4 years of experience; a master's degree with 2 years of experience; or a Ph.D. in a related discipline. A valid driver's license, good driving record and reliable transportation. Excellent written and verbal communication skills. A track record meeting and exceeding sales goals. Experience using Windows-based PCs, Microsoft Office and a CRM. Preferred: Experience in B2B outside sales with quotas. Experience in field sales, pipeline development, new lead generation and prospecting. Experience in the telecommunications industry, or with technology or cloud sales. Join the Cox family of businesses and make your mark today! Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $62.7k-94.1k yearly Auto-Apply 59d ago
  • Analyst, Field Support

    Altice USA 4.0company rating

    Remote job

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Field Support Analyst is responsible for providing Level II IT equipment and user support to designated Optimum offices or work from home (WFH) users, including ELT members and their staff. This support ranges from working with centrally located network and voice support teams to providing full hardware and software desktop support. Responsibilities Respond and resolve end-user issues via in-person visits, telephone or escalated service desk tickets, maintaining service level agreements. Perform installations, configures and tests desktop/server hardware and software. Troubleshoot mobile and telephony devices. Partner with internal departments to implement new programs or provide technical assistance. Coordinate with corporate IT resources to understand and minimize the impact of potential widespread issues. Monitors resource utilization, coordinates hardware/software upgrades, train computer operators and users, requests software fixes and enhancements from various software vendors and physically installs electronic business equipment. Provides support and education by preparing application, hardware, and network documentation. Improves productivity by providing technical and operational support to end users of computer systems. Assists with the support and maintenance of IT managed network and system infrastructure in coordination with enterprise network team. Qualifications High school diploma or equivalent required; Bachelor's degree in Computer Science or similar is an advantage. Proficient in supporting Windows OS , Apple OS, iPhone and Android devices. Previous experience supporting C-Level Executives with IT requests. Previous experience troubleshooting basic desktop and laptop hardware/software. Appropriate valid driver's license and a good driving record. Microsoft technical certification for current Windows OS, a plus. Vendor hardware certification(s), a plus. Ability to troubleshoot technical issues remotely. Working knowledge of systems hardware, printers, scanners and other peripheral devices. Routine travel to various Optimum offices within assigned territory. 24x7 on-call availability to respond to support requests and flexible work schedule to respond to the needs of the business At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $43,904.00 - $72,128.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
    $43.9k-72.1k yearly 8d ago
  • Public Cloud Specialist (RapidScale)

    Cox Communications 4.8company rating

    Remote or Washington, DC job

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Cloud Solutions Consultant III - RS CCI Management Level Sr Manager - Non People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes, 50% of the time Work Shift Day Compensation Compensation includes a base salary of $105,000.00 - $175,000.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $0.01. Job Description At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. Are you a gritty hunter who thrives on breaking into new accounts, building pipeline from scratch, and winning big in the cloud space? RapidScale, a Cox Business company, is seeking a Senior Public Cloud Specialist and a Public Cloud Specialist II to drive net-new business across AWS, Azure, GCP, and our private cloud portfolio. This isn't a sit-back role; it's built for someone who loves the chase, embraces complex sales, and knows how to influence executive buyers. What's In It For You Sales-driven culture: Hunters are respected, rewarded, and backed with the resources of Cox. Career growth: Certifications, professional development, and clear paths to advancement. Innovation & agility: Fortune 500 stability meets startup speed. Competitive rewards: Strong base salary, aggressive incentive plans, healthcare from day one, 401(k) with company match, parental leave, and more. Perks that matter: Employee discounts, free Cox services (in applicable markets), pet insurance, child/senior care support, and paid volunteer time. What You'll Do Hunt relentlessly: Identify, qualify, and win new cloud professional and managed services opportunities. Drive discovery: Uncover client needs through executive-level discovery sessions and translate them into tailored solutions. Design winning solutions: Build and deliver compelling presentations, demos, and proposals that lead to closed deals. Build pipeline discipline: Maintain a robust funnel with accurate forecasting in Salesforce and a consistent 5:1 pipeline-to-quota ratio. Leverage ecosystems: Tap into AWS, Microsoft, and Google Cloud field teams and programs to expand reach and accelerate sales cycles. Stay sharp: Continuously learn and bring insights on emerging cloud technologies, market trends, and competitive positioning. Who You Are You're a cloud-savvy sales professional who combines technical acumen with a hunter's grit. You thrive in fast-paced environments, embrace prospecting as a daily discipline, and have the executive presence to influence CIOs, CTOs, and product leaders. Minimum Qualifications Previous experience selling IT/cloud solutions in a consultative, B2B environment. Proven ability to partner with sales teams to close complex deals and build long-term relationships. Strong knowledge of cloud computing platforms, with at least one certification (e.g., AWS Cloud Practitioner, Azure Fundamentals, Google Cloud Digital Leader). Full-lifecycle sales experience, with a history of exceeding quota. Senior Public Cloud Specialist Bachelor's degree and 8+ years of relevant experience (or a Master's and 6+ years, or 12+ years total professional experience). Public Cloud Specialist II Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field. Preferred Qualifications Familiarity with AWS, Azure, or GCP partner programs. Hands-on knowledge of IaaS, PaaS, containerization, infrastructure as code, and hybrid cloud strategies. Vertical experience in Healthcare, Financial Services, or SaaS. Advanced cloud certifications (e.g., AWS Solutions Architect - Associate) Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $105k-175k yearly Auto-Apply 25d ago
  • Onboarding Facilitator & Learning and Design Specialist

    Cox Communications 4.8company rating

    Remote or Indianapolis, IN job

    Company Cox Automotive - USA Job Family Group People Solutions Job Profile Learning & Development Analyst II Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % No Work Shift Day Compensation Compensation includes a base salary of $59,600.00 - $89,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description Fleet Services - A Cox Automotive Company keeps your fleet moving! Headquartered in Indianapolis, IN, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country. Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. Fleet Services by Cox Automotive is currently hiring an Onboarding and Learning Design Specialist to join our Learning and Performance Solutions (LAPS) team to support the rapid growth of the Company. The Onboarding and Learning Design Specialist is primarily responsible for the facilitation of Technician Orientation; plus other facilitative activities. The Onboarding and Learning Design Specialist also creates educational materials that supports and maximizes the learner experience. The Onboarding and Learning Design Specialist will ensure that learning activities reflect good practices in learning design and the use of educational technologies; including face-to-face delivery, virtual instructor-led training (vILT), action learning, eLearning courses, and animation technologies with a focus on incorporating a variety of media and learning methods to create an effective learning environment. The position will report to the Senior Manager, Learning and Performance Solutions and will work closely with the dynamic Learning and Performance Solutions team and various functional leaders throughout the business. If you are looking for a new place to call home, we would love to talk to you! DUTIES Facilitation: creates, leads, and administers the weekly facilitation of customized onboarding materials in support of Technician Orientation (in-person and virtual) that welcomes, values, and empowers each new team member with the skills, knowledge, and resources to get up-to-speed quickly, maximize engagement, and increase team member retention Ambassadorship: serves as the local subject matter expert for new team members to promote a healthy culture, answer questions, and provide support on internal tools, resources, and applications Continuous Improvement: develops relationships with leaders, stakeholders, subject matter experts, and Technician Orientation participants to incorporate feedback and build continuous quality improvements into the learner experience Record Management: creates, organizes, and maintains all learning objects, training sessions, educational records, and reporting for inclusion within Learn@Cox, and maintains and revises all training documents, records, evaluations, and certifications for team members; plus coordinate recertifications, updates, etc., as appropriate Needs Assessment: collaborates with internal stakeholders to identify learning needs and performance gaps within Fleet Services, and conducts analysis and observations to gather insights into learner requirements Curriculum Design: designs and develops curriculum, course outlines, and instructional plans that link learning objectives with organizational goals. Organizes content into logical sequences and selects appropriate instructional strategies and resources to support learning outcomes Instructional Material Development: creates instructional materials and resources; including presentations, guidebooks, job aids, and multimedia content to support teaching and learning activities. Develops interactive eModules, videos, simulations, or other multimedia assets to boost learner engagement and retention Instructional Strategy Selection: selects and applies effective instructional strategies and learning theories to design engaging and impactful learning experiences. Considers factors such as learner characteristics, learning styles, and the intended learning outcomes when designing instructional activities Technology Integration: integrates technology tools and digital resources into instructional design to enhance learning experiences. Leverages our internal learning management system, authoring tools, multimedia software, and educational apps to deliver content, facilitate communication, and track progress Assessment and Evaluation: develops assessment tools and evaluation methods to measure learner progress and assess the effectiveness of instructional materials and strategies. Designs summative assessments, analyzes assessment data, and uses feedback to refine instructional design and improve learner outcomes Professional Development: stays updated on facilitation trends and instructional design best practices through professional development activities such as workshops, conferences, webinars, and online courses. Networks with other professionals in the field to share knowledge and expertise Collaboration and Communication: Collaborates with subject matter experts, Learning and Performance Solutions team members, and other stakeholders to design and deliver effective learning experiences. Communicates timelines, milestones, and updates to stakeholders and actively seeks feedback to ensure alignment with organizational objectives and learner needs Other duties, as assigned QUALIFICATIONS Minimum of three years of facilitation and instructional design experience with proficiency in Adobe (InDesign, Illustrator, Premiere Pro, Photoshop, Lightroom), Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint), OneDrive, Vyond, Articulate (Rise, Storyline), Canva, SmartSheet, Collosyan Bachelor's degree in Organizational Training and Development, Educational Technology, Instructional Design (ID), Business Administration, or related fields preferred Diverse portfolio of accomplishments using learning technologies; including instructor-led, web-based delivery, and personal devices (iPhone, iPad, tablet, laptop). Candidates will be expected to provide a portfolio of their instructional design work Experience in the creation and maintenance of learning objects in a learning management system (LMS) Excellent project management skills with the ability to manage multiple projects in varying stages of implementation while adhering to timelines, strict quality standards, and a strong attention to detail Must have experience creating and owning a full start-to-finish training program Candidate enjoys working in a high energy and fast paced group Exceptional verbal and written communication skills, interpersonal skills, initiative, and the ability to work independently in a team environment Obsessed about the learner experience Possess a Servant Leadership mindset Common knowledge of the trucking industry; fleet maintenance or other transportation experience in automotive/trucking is preferrable Mechanical inclination strongly preferred, either professional or enthusiast competency Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $59.6k-89.4k yearly Auto-Apply 60d+ ago
  • Shop Helper

    Cox Communications 4.8company rating

    Remote or Sutton, MA job

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Maintenance Helper Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time Work Shift Day Compensation Hourly base pay rate is $16.20 - $24.28/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Cox Automotive Mobility Fleet Services keeps your fleet moving! Headquartered in Indianapolis, Cox Automotive Mobility Fleet Services (CAMFS) has grown to become one of the largest fleet maintenance companies in the country. CAMFS is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. CAMFS also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, CAMFS provides maintenance scheduled and unscheduled services to fleets anywhere, anytime. CAMFS is currently hiring a Maintenance Shop Helper to join our Maintenance Team to support future growth of the Company. If you are looking for a new place to call home, we would love to talk to you! DUTIES Remove old parts from inside the shop and discard them into proper dumpsters for recycling. Assist with deliveries; unloading and distributing supplies or equipment as needed. Wash and detail trucks, trailers and other customer vehicles after repairs performed and prep them for delivery. Drive CDL Drivers to/from customers locations to pick up or drop off vehicles to be repaired. Assist technician with oversized parts and sheet metal installation. Maintain and clean all shops and office areas. Empty trash and garbage containers Willingness to learn various tasks and do other non-routine duties as part of a successful vehicle maintenance shop operation. Support ad-hoc projects related to the DFS priorities and initiatives. Someone who could be a buildings and grounds type person. Continually cleaning inside and out. Inside the shop and warehouse areas, plus the retail parts store. When not working on the building, we could utilize them as a helper inside the warehouse or the shop. QUALIFICATIONS High Schol Diploma or up to two years of experience in a related field. Safe drivers needed; valid driver's license required. Positive attitude, good instincts, and self-motivation Demonstrated ability to multi-task and apply initiative. Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking would be very helpful. Bilingual in Spanish preferred Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $16.2-24.3 hourly Auto-Apply 53d ago
  • Director, Release Management Engineering

    Cox Communications 4.8company rating

    Remote or Atlanta, GA job

    Company Cox Automotive - USA Job Family Group Engineering / Product Development Job Profile Director, Software Engineering Management Level Director Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 25% of the time Work Shift Day Compensation Compensation includes a base salary of $159,400.00 - $265,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description Cox Automotive is modernizing how technology is deployed across its platforms. As part of this transformation, we are shifting from traditional, manual deployment approvals to a model built on automation, intelligent guardrails, policy-as-code, and AI-driven risk analysis. We are seeking a Director of Release Management Engineering to lead the strategy, governance, and optimization of our enterprise software delivery pipelines and infrastructure deployments. This leader will ensure our releases are secure, reliable, compliant, and delivered at scale across hundreds of applications. The ideal candidate blends strong technical expertise in CI/CD engineering with the ability to shape enterprise standards, automate compliance, and partner with teams across Engineering, SRE, Security, and Operations. Key Responsibilities Lead the design and governance of enterprise CI/CD pipeline standards. Embed automated compliance, security checks, and policy-as-code into delivery workflows. Oversee release orchestration and deployment automation. Integrate pipeline events with Change Management for automated risk scoring and documentation. Define and report key delivery metrics (lead time, deployment frequency, failure rate). Partner with engineering and operations teams to improve release quality and delivery speed. Lead and develop a high-performing Release Management Engineering team. Qualifications 10+ years in DevOps, SRE, Platform Engineering, Release Management, or similar. 5+ years leading engineering or cross-functional delivery teams. Hands-on experience with CI/CD tools (GitHub Actions, Azure DevOps, Jenkins). Strong understanding of cloud platforms, containerization, and modern deployment strategies. Experience applying compliance or audit requirements within automated pipelines. Bachelor's degree in Computer Science, Engineering, or related field or equivalent experience (Master's preferred). Preferred Qualifications Experience driving enterprise-wide pipeline standardization. Knowledge of Terraform, Helm, or similar IaC tools. Familiarity with DORA metrics and continuous delivery best practices. Experience modernizing Change Management models (risk-based approvals, automation). Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
    $159.4k-265.6k yearly Auto-Apply 19d ago
  • Advertising Account Executive II ( Cox Media)

    Cox Communications 4.8company rating

    Remote or Springdale, AR job

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Media Consultant II - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 25% of the time Work Shift Day Compensation Job Description Cox Media, the advertising sales arm of Cox Communications, delivers strategic multichannel solutions that help businesses and agencies connect with the right audience - at the right time, on the right platforms. Are you a driven, strategic sales professional with an entrepreneurial spirit and a passion for helping businesses grow? At Cox Media, we're not just selling ads-we're delivering powerful digital and TV marketing solutions that drive real business impact. If you thrive on turning strategy into results and are motivated by performance-driven outcomes (and the rewards that come with them), This is your moment. Why Join Us Compensation you can count on: Enjoy a competitive base salary paired with top-tier bonus and incentive plans-including uncapped monthly commissions To help you succeed, we provide new hires with a 6-month non-recoverable guarantee giving you the confidence to focus on building your pipeline and hitting your goals. A true in-person team environment, with 3 days of real-life collaboration in the office. Recognition & rewards: Incentive trips, celebrations, and ongoing recognition for sales achievement. Work-life balance: Flexible time-off policies and accommodating schedules. Comprehensive benefits: Inclusive healthcare options, parental leave, fertility coverage, 401(k) with company match, adoption assistance, and more. Explore our full benefits package ➜ Check out all our benefits. What You'll Do We're a high-performing, collaborative team that thrives on turning strategy into results. On any given day, you'll collaborate with your team to strategize, grow and manage your book of business, build lasting client partnerships, and prospect new opportunities-whether in the office or out in the field. You'll be at the forefront of driving revenue growth by identifying and securing new business opportunities. You'll also partner with existing clients to optimize their digital advertising strategies and amplify the impact of Cox Media's media solutions. Cultivate new business opportunities while deepening relationships with existing clients through proactive outreach and upselling to drive incremental revenue. Sell a mix of customized advertising solutions tailored to client goals across Cox Media's multichannel portfolio, including TV, digital video, streaming, display, social media, and paid search. Collaborate on budgeting and forecasting processes to support strategic planning and sustained revenue growth. Champion Cox Media's advertising solutions by educating clients on how data-driven strategies can elevate their brand and deliver measurable outcomes. Serve as a trusted advisor, guiding clients in leveraging digital and cross-platform campaigns to build brand awareness, generate qualified leads, and achieve business goals. Create and deliver compelling presentations and proposals that clearly showcase the value and impact of Cox Media's advertising solutions. You'll develop and build an expansive book of business, combining strategic prospecting-including cold calling, door-to-door outreach, and lead generation-with consultative account management to deliver results. Collaborate with internal teams-including creative, research, and digital, to deliver seamless campaign execution, optimize performance, and ensure client satisfaction. Maintain accurate records of sales activities and client communications in CRM systems. Represent Cox Media with energy and excellence-whether you're in the office managing accounts, or out in the field prospecting. Stay informed on industry trends, market conditions, competitor activities and represent Cox Media in the local community to generate leads. What You Bring Skills and Requirements: Minimum Qualifications 6 years' experience in a related field in lieu of a degree. The right candidate could also have a different combination, such as bachelor's degree and 2 years' experience in a related field or; a master's degree and up to 2 years' experience. Proven success in sales/business development: identifying new opportunities, building client relationships, and exceeding sales goals. Strong communication, presentation, and negotiation skills, with a proven ability to close deals and foster long-term partnerships. Ability to use data in the development and sale of a media strategy. Skilled at presenting complex solutions in a simple, easy-to-understand manner. Ability to thrive in a fast-paced, deadline-driven environment while maintaining high levels of client relationships and business excellence. A valid driver's license, good driving record and reliable transportation. Preferred Qualifications Expert in prospecting new business and nurturing existing client relationships through consultative selling and deep digital marketing expertise to deliver impactful, customized solutions. Demonstrated success in developing strategic advertising solutions informed by a deep understanding of the evolving digital and media landscape. Proven experience selling multi-platform digital advertising and media solutions, with a strong ability to adopt new technologies and approaches in a fast-changing environment. Industry certifications and/or Google Ads certification (formerly AdWords). Ability to thrive in a fast-paced, rapidly changing environment while maintaining strong client relationships and delivering business excellence. Comfort with hybrid work (3 in-office collaboration days per week). Ready to turn strategy into success? Join Cox Media and build a career where your impact is measurable-and rewarded.” Make a bold move for your future. Apply today. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $60k-77k yearly est. Auto-Apply 9d ago
  • Portfolio Manager, NextGear Capital (Baltimore/DC Market)

    Cox Communications 4.8company rating

    Remote or Washington, DC job

    Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Portfolio Manager III - NGC Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes, 75% of the time Work Shift Day Compensation Compensation includes a base salary of $104,600.00 - $157,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description Job Summary The Portfolio Manager manages and grows a portfolio of dealer clients across the assigned Baltimore/DC territory with lines of credit ranging from $50,000 to $2.5M within an assigned geographic territory. The primary responsibilities include building and maintaining relationships with clients, optimizing the portfolio through the clients' use of the line of credit, identifying and mitigating pre-default account risk, and supporting post-default collections on defaulted accounts. The geographic territory assigned will be in the Atlanta Northwest area. * The Candidate must permanently reside in assigned geographic territory . Responsibilities Optimize each client's use of the line of credit within an assigned portfolio whose lines of credit range from $50,000 to $2,500,000 by acting as floor plan subject matter expert to their portfolio of clients. Achieve goals and performance targets as set by the company by regularly engaging with clients in person or virtually by collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth and risk mitigation. Educate clients on desired performance behaviors, self-service options, and best practices and coach them to ensure compliance with company policies and expectations. Collect and analyze client financial information and various internal reports and dashboards to assess and monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk. Utilize company provided historical data and tools to identify targets for opportunity of growth and determine clients that are having financial distress. Collaborate and strategize with Risk and Recovery department with pre-default risk mitigation and post default collection efforts on defaulted accounts within a specified timeframe. Minimize loss and maximize recovery. Physical inspection of inventory, and accuracy of audits and repossession as necessary. Inspect what is expected to ensure quality control, inventory, audit self- reconciliation, addition of inventory and buying behaviors. Serve as a fiduciary for the company including identifying and reporting to the company any material client or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company. Operate with the highest level of integrity and always strive to achieve the best outcome for both the clients and our company. Detailed documentation in Salesforce all prudent conversations, activities and client interactions as required by the company KPI's. Complete all Salesforce campaigns as required by the company. Responsible for onboarding new clients to ensure a positive and successful client experience. Cultivate Cox Automotive cross functional business unit relationships and opportunities. Participate and support other projects and initiatives as required. Perform all other duties as assigned. Job Knowledge, Skills and Abilities: Knowledge of the automotive industry (various sectors). Knowledge of the finance industry (various sectors). Proficiency of reading and analyzing financials, such as profit & loss, balance sheet, tax returns and bank statements preferred. Strong financial acumen with working knowledge of key financial tools and terminology. Ability to identify risk indicators through data tools. Ability to communicate a proactive performance plan on continuous basis individually and client level. Strong presentation, verbal and written communication skills. Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization. Strong time management skills with ability to manage deadlines. Strong negotiation and collection skills. Strong analytical and problem-solving skills. Ability to work independently and in a remote environment. Ability to maintain a high level of safety awareness and take necessary safety precautions. Proficient in Excel, Word, PowerPoint, Outlook, Teams and Salesforce. Education and Experience: BA/BS with 4+ yeas related experience in finance, client facing, customer service, B2B, account management and/ or collections required. Candidate can also have a combination of a MS degree and 2+ years, or 8 years of experience in lieu of a degree. Automotive and/or floorplan industry background preferred. Financial knowledge and acumen preferred. Physical Demands: Ability to visit clients at least 60% of the time with occasionally required overnight travel. Ability to sit and stand for extended periods of time. Valid driver's license is required for this position. Disclaimer: The description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $104.6k-157k yearly Auto-Apply 19d ago
  • Mobile Light Medium Tech II

    Cox Communications 4.8company rating

    Remote or Hartford, CT job

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Mobile Light Medium Tech II - DOT (Flag) Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time Work Shift Variable Job Description *** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to ************ *** ****Veterans encouraged to apply**** Fleet Services - A Cox Automotive Company keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country. Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. Fleet Services is currently hiring a Lead Mobile Light/Medium Duty Technician. Lead Mobile Light/Medium Duty Technician will be responsible for performing licensed DOT inspections, Preventative Maintenance inspections, light and advanced repairs, advanced mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. Achieve a mastery in majority of technical disciplines. Moderately relied upon for advanced diagnostics and triage of complicated repairs. Heavily relied upon for customer interaction and communication. Lead on jobsites, and the customer's interaction is heavily influenced by this type of mechanic. Mentor and teach other Technicians in the field in a manner most conducive to their learning style. The Lead Mobile Lead Mobile Light/Medium Duty Technician has multiple interactions with Mobile Technician Manager to make valuable decisions related to the performance and potential of other Technicians within the group. Performs duties of Mobile Technician Manager in their absence. DUTIES: Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on light and medium vehicles in a mobile/field environment. Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Steering systems, Engines (Gas Only), Transmissions (manual and automatic), Clutches, Differentials, etc. Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, steering systems, Engines (Gas Only), Transmissions (manual and automatic), Clutches, Differentials, etc. Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges. Road test vehicles to diagnose malfunctions and to ensure that they are working properly. Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives. Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation. Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle. Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations. Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations. Use hand tools, precision instruments, as well as Automotive tools, welding equipment, lift and jacks. Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company-issued iOS device and our proprietary TRAIT application. Accurately complete DOT forms and all other forms of documentation in timely fashion. Work with a high degree of independence and manage own daily schedule. Maintain a high level of productivity and be able to work within or close to most Standard Repair Times. Obtain parts from approved local and national vendors as necessary for the repairs to be performed. Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes. Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT. Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections. Support Mobile Light/Medium Technicians I, II, & Sr. in inventory reconciliation. Mentor Mobile Light/Medium Technicians I, II & Sr. on best practices and techniques to stay within or close to most Standard Repair Times. Assist Mobile Tech Manager (MTM) with Quality Control Inspections on work performed by other Mobile Light/Medium Technicians REQUIREMENTS: High School Diploma/GED and 7 years' experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience; or 9 years' experience in a related field Possess and supply a set of hand tools necessary to perform required job duties. This position follows regulations issued by the Department of Transportation's (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment. A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required. Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. Safe drivers needed; valid driver's license required. Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File. SKILLS & ABILITIES Understand the implications of new information for both current and future problem-solving and decision-making. Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks. Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups. Ability to determine the type of tools and equipment needed. Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. WHY Fleet Services by Cox Automotive? Flat Rate. $25.00 to $30.00+ per hour based on experience and location. (Paid weekly) Technical training provided to advance your career. Dedicated career path - ‘Over 50% of our front-line managers are promoted from within'. Benefits: Health, dental, vision insurance starts DAY ONE of employment. 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company. Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. Tuition Assistance/Reimbursement Adoption/Surrogacy assistance Pet Insurance Multiple ERG, diversity groups, and company paid volunteer hours. Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $25-30 hourly Auto-Apply 11d ago
  • Auto Body Repair Technician II (Manheim) - $2,500 New Hire Bonus

    Cox Communications 4.8company rating

    Grove City, OH job

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Auto Body Repair Technician II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Auto Body Repair Technician II This position offers $1,500 New Hire Tool Bonus & $1,000 Signing Bonus Your gas tank is full. Mirrors adjusted, seat just right. Keys in the ignition. Playlist queued up. All that's left is to crank up the engine and go. This is more than a simple metaphor for the start of your career - it's an opportunity to put that “new car” smell and shine on an older vehicle so others can share the same pride in their ride as you do. At Manheim (a Cox Automotive company), we're looking for an Auto Body Repair Tech II to learn the ropes of vehicle reconditioning. Keep reading for details! Benefits You might be asking “what's in it for me?” Great question. Here's a taste of the benefits we offer: Competitive pay. $1.5K Tool Bonus for our new auto techs. Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification and more! Once you're on board, earn referral bonuses. Amount varies based on job type. You'll earn at least $1K for each new eligible technician referral you provide. 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job. Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program. At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits. 10 days of free child or senior care through your complimentary Care.com membership. Generous 401(k) retirement plans with up to 8% company match. Great coworkers who love being part of a team. Employee discounts on hundreds of items, from cars to computers to continuing education. What You'll Do Examines and inspects vehicle integrity, including panels, wheels, previous repair work, etc. Records noted imperfections and/or damage and reviews with supervisor, developing an action plan for vehicle repair. Inspecting finished body panels Repairing and/or replacing damaged panels or other body components as directed. Removing and cleaning compound or polish residue from buffed panels sanding. Moving vehicles to support production flow. Completing work order documentation. Wearing and using appropriate safety equipment at all times. Following all job-related safety and health procedures. Assisting with special projects as assigned. Who You Are You're all about accuracy and the value of attention to detail. You take pride in a day's work, and love working in an environment where your skills are respected and developed. You have the following qualifications: Minimum: 3+ years of experience as a body repair technician or equivalent repair experience. Safe drivers are needed; a valid driver's license is required. The ability to drive standard, automatic, and electric vehicles. Preferred: A high school diploma or its equivalent. Apply today! SMCOX Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $16.2-24.2 hourly Auto-Apply 37d ago
  • Cloud Support Technician (RapidScale)

    Cox Communications 4.8company rating

    Remote or Raleigh, NC job

    Company Cox Communications, Inc. Job Family Group Engineering / Product Development Job Profile Cloud Engineering Support Specialist I Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $23.65 - $35.48/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description APrimary Responsibilities and Accountabilities Maintain and support multiple customer environments. Work a standard 40+ hour week with flexibility for business needs. Update and manage ticket backlog in accordance with internal policies. Provide crisis management by identifying high-priority issues and escalating appropriately. Deliver a customer-first experience while managing tickets via phone and email. Collaborate effectively with your immediate team and across all company divisions. Engage internal and external resources-including technical engineers, account teams, and project managers-to troubleshoot and resolve issues. Drive solutions that lead to resolution or mitigation with a high level of customer satisfaction. Follow guidance and direction from senior engineers while contributing to team goals. Remain flexible to customer-facing responsibilities, including travel to customer sites as required. Minimum Qualifications High school diploma/GED with less than 2 years of experience; or no diploma/GED with 2 years of experience. Strong communication, presentation, writing, and organizational skills. Ability to manage time effectively and adapt to shifting priorities. Willingness to work alternative days and shifts as needed (e.g., Tuesday-Saturday or Sunday-Thursday; Day, Evening, or Night shifts). Basic knowledge of Microsoft Active Directory (password resets, security groups). Basic networking knowledge (IP address, MAC address, Layer 1 vs. Layer 2). Proficiency with general computer usage, internet, and Microsoft Office applications. Preferred Qualifications Experience with Fortigate firewalls. SD-WAN management expertise. Advanced networking skills (NAT, Subnetting, VPN, Fortigate, vShield Edge). Server performance monitoring. Familiarity with N-able (RMM platform). Prior experience in a Managed Service Provider (MSP) environment. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $23.7-35.5 hourly Auto-Apply 60d+ ago
  • Sales Engineer II (Cox Business)

    Cox Communications 4.8company rating

    Remote or Oklahoma City, OK job

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Sales Engineer II - CB - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 15% of the time Work Shift Day Compensation Compensation includes a base salary of $92,000.00 - $138,000.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $27,675.00. Job Description The Sales Engineer II (Cox Business) consults with and supports the sales team, providing pre-sales support for managed services solutions in a cloud-hosting environment. Cox Business provides Connectivity, Managed Services, Cloud Services, and Connected Community solutions to prospective and existing customers. As a Sales Engineer II, you will be responsible for providing advanced product knowledge during the consultative solution-selling process by identifying and understanding the customers' needs and proposing appropriate solutions. Additional responsibilities include leading technical aspects of solution implementations with other sales team members, communicating with Network Operations/Commercial Engineering on said implementations, and advising Product Management teams on new product opportunities. The Sales Engineer II will partner with the sales makers to develop and maintain consultative, long-term relationships with our customers. These relationships will be at multiple levels within each organization to address current and future business needs with Cox Business technology solutions. Meeting with customers to review their accounts, maintain in-depth knowledge of their business, and advise them on all aspects of evolving technologies that could address their business problems will also be key responsibilities of this position. The Sales Engineer II will coach and guide the Sales Engineer I for upskilling and advanced product knowledge. Primary Responsibilities and Essential Functions Meets with prospective and existing customers and other sales team members to collect and analyze the information required to assess customers' technology needs in detail. Partners with the Sales team and interfaces with customers and vendors to develop Cox Business proposals, gathering associated technical specifications as needed to ensure their integrity. Assess how Cox Business technical solutions can integrate to meet the customer's technology needs. Partners with Network Operations and Engineering to ensure that the designed technology solution will meet customer needs and to ensure network availability/serviceability before orders are finalized. Technical advisor role in product development teams to ensure the sales team's understanding of new products and to provide advanced technical feedback to the product development team, as appropriate. Develops and delivers technical presentations to internal/external groups as needed. Partner with the sales organization as the technical subject matter expert. Partnering will include attending sales calls, delivering technical portions of the sales presentation, explaining why Cox Business' proposed solution is the right one, and negotiating technical aspects of the proposal, as needed. Attend vendor meetings and perform site surveys as required. Coordinates internal technical resources to develop sales proposals and presentations on complex, high-end solutions. Provide advanced technical guidance to customers, other members of the Sales team, and Project Managers to coordinate Cox Business solution implementations and migrations to ensure a smooth and consistent customer installation experience. Document the customer's voice and data network, as required. Attends industry-related training to increase knowledge of Cox Business and competitor technology solutions, consultation, negotiation, and sales skills, attending strategic and/or development meetings with sales teams. Partners with Sales and Sales Support team members to develop Cox Business proposals and associated technical specifications and respond to RFPs (requests for proposals) as needed to ensure their technical integrity. QUALIFICATIONS Minimum Bachelor's degree and 4 years of experience in a related field (telephony, data and video); The right candidate could also have a different combination, such as a master's degree and up to 2 years of experience; Or a Ph. D or Doctorate Degree + 1 year of experience; Or 8 years of equivalent experience in lieu of a degree. Microsoft Office Proficiency- Excel, Visio, Word, PowerPoint Proficient in building relationships, adaptability, written communication, in-person and virtual presentation skills, continuous personal development, customer satisfaction, and consultative selling. Working Knowledge of UCaaS and its application in business environments AWS Foundational, Azure Intermediate, Google Foundational Certification or Equivalent Have or had Cisco CCNA, CompTIA Network +, or Equivalent Intermediate Knowledge of XaaS Business, Technical, Financial and Sales acumen. Valid driver's license, safe driving record, reliable transportation Preferred Salesforce CRM experience is highly desired AWS Associate, Azure Advanced, Google Associate Certification or Equivalent Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $92k-138k yearly Auto-Apply 17d ago
  • Billing and Credit Specialist, Cox First Media

    Cox Communications 4.8company rating

    Remote or Dayton, OH job

    Company Cox Enterprises Job Family Group Finance Job Profile Finance Support Specialist II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description To be successful in this role, a Billing and Credit Specialist should have strong analytical and communication skills, be detail-oriented and organized, and possess a deep understanding of billing and credit principles and practices. They should be able to manage multiple tasks and projects simultaneously, work well under pressure, and be comfortable working with large amounts of transaction data in a highly structured financial system. Key Responsibilities: Managing the credit analysis process, evaluating the creditworthiness of customers, and making recommendations for credit decisions Managing the billing process, including the generation of invoices, verifying the accuracy of billable amounts, and meeting billing deadlines Developing and maintaining relationships with internal and external stakeholders, including sales teams, finance teams, and customers Overseeing the collection process, following up with clients to ensure timely payment, and minimizing payment delays and bad debt write-offs Qualifications High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field Strong knowledge of accounting principles and regulations Proficient in Microsoft Excel Experience using Accounts Receivable / Invoicing software Excellent communication and people skills, with the ability to communicate effectively with both internal and external stakeholders Ability to work independently and as part of a team Associate's degree or higher and media billing experience preferred Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $17.7-26.6 hourly Auto-Apply 55d ago
  • Service Writer I

    Cox Communications 4.8company rating

    Remote or Allentown, PA job

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Service Writer I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.06 - $39.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Fleet Services by Cox Automotive Services keeps your fleet moving.Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.FCSA is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you!DUTIES Help answer phones and assist service customers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc. Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time. Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items. Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system. Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician. Obtain customers approval for all repairs and services performed. Dispatching and assigning shop work to technicians Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customer service, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles. Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair Creating and fostering good working relationships with customers, vendors, and company partners. Maintaining quality service by establishing and enforcing organization standards and safety policies. REQUIREMENTS High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors. Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer) General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations. Demonstrated ability to multi-task and apply initiative. Positive attitude, good instincts, and self-motivation Excellent organizational skills and the ability to balance a variety of tasks Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $26.1-39.1 hourly Auto-Apply 33d ago
  • Content/Editorial Dayton Intern - Summer 2026

    Cox Communications 4.8company rating

    Remote or Dayton, OH job

    Company Cox Enterprises Job Family Group Business Operations Job Profile Intern Newspaper - Functional Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 15% of the time Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Dayton Daily News, Springfield News-Sun, and Journal-News media brands, which are part of Cox First Media, have openings for internship positions for summer 2026. The work is located in southwest Ohio and will be based out of one of our three newsrooms - Dayton, Springfield or Hamilton. Work assignments will be determined after final selection based on the intern's abilities and stated interests and newsroom needs. Each paid internship is approximately 20 hours per week for 10 weeks. The exact start and stop dates, as well as the intern's weekly schedule, will be determined before the internship begins based on the intern's needs and company needs. Assignments may include but are not limited to: Producing multiple stories per week in a fast-paced environment. Interns will be assigned to an editor who will guide their assignments and provide coaching and training about approaching their stories. Creating and delivering digital content, which could include digital stories focused on speed and accuracy. Producing photos and videos to help tell your own stories or in collaboration with other content producers. Promoting our content through social media, website placement and email newsletters. Working with other parts of our operation for exposure to our business, including marketing. Attributes we seek: Excitement to learn and be curious. Excellent verbal, written, and presentation skills Reliable in communication with your manager. Focus on audience wants and desires in work you produce. Minimum requirements: Currently enrolled in a related degree program such as journalism or communications. Interested in pursuing a career in journalism or communications. Have a valid driver's license and access to transportation to get to the office and assignments. Preferred qualifications: One or more of the following: Experience in working for a student or professional media outlet or other relevant communication work. Experience in using metrics to guide content decisions. Experience using social media or other methods to reach digital audiences Understanding of planning and executing content ideas quickly. Our organization is in a hybrid work environment with a mix of working from home and working in the office. We expect our interns to be able to come into the office or go out on assignments in our coverage areas as needed. About Cox First Media Cox First Media publishes the Dayton Daily News, the Springfield News-Sun, the Journal-News in Butler County and affiliated news and advertising products. The Dayton Daily News is the birthplace of Cox Enterprises, which owns Cox First Media. Since 1898, the company has been committed to making the region stronger through local journalism and helping local businesses succeed. On Aug. 15, 1898, James M. Cox purchased the Dayton Evening News. One week later, he renamed it the Dayton Daily News. The paper has been a Cox Enterprises company since the very beginning. Today, Cox Enterprises is a global company based in Atlanta. Cox remains a values-driven private corporation that can invest in long-term growth and is proud of its four-generation family leadership. The Cox Enterprises main values include: Commitment to employees and diversity New technology and business opportunities Providing value to our customers A better community and a better world Dayton Daily News The Dayton Daily News is the main local news source for the four-county region including Greene, Miami, Montgomery and Warren counties. Journal-News The Journal-News is the main local news source for Butler County, focusing on coverage of Hamilton, Middletown, Fairfield, West Chester Twp. and Liberty Twp. Springfield News-Sun The Springfield News-Sun is the main local news source for Clark and Champaign counties, focusing on coverage of Springfield and the surrounding communities. Don't miss out on the first steps toward your future. Apply today! Intern/Co-Op sessions are considered temporary employment. No full-time employment commitments are made. However, depending on our business needs, some interns may be considered for a full-time position following the conclusion of the session conditioned upon the intern graduating from their academic program and being available to commence full-time employment at a specified time. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $14.7-22.1 hourly Auto-Apply 23d ago
  • SEO Specialist II (Dealer.com)

    Cox Communications 4.8company rating

    Remote or Vermont job

    Company Cox Automotive - USA Job Family Group Marketing Job Profile Search Engine Optimization Support Specialist II Management Level Individual Contributor Flexible Work Option Can work remotely anywhere in the specified country Travel % No Work Shift Day Compensation Hourly base pay rate is $21.49 - $32.26/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The SEO Specialist II is responsible for delivering Dealer.com's Premium level of Search Engine Optimization services to help achieve subscribers' goals. This includes analyzing website performance data (traffic, rankings, etc.), evaluating clients' websites, and determining actions to improve site performance. Monthly collaboration on strategy with clients and internal stakeholders like the SEO Copywriters, Performance Managers, Campaign Coordinators, and Social Coordinators is involved. The SEO Specialist II is the client point-of-contact for all organic search related questions and concerns. Besides monthly scheduled calls to review work and strategize, the client also has direct access to the Specialist via email or phone as needed. This is a fully remote position with the exception of those living near Burlington, VT. In-Person Attendance (Location Specific): Team members residing within driving distance to the Burlington, VT area will be required to be in office once per week (4 times a month) The day of the week in person attendance is required, may vary KEY RESPONSIBLITIES: Communicate with clients via monthly calls to review website performance, on- and off-site optimizations and work completed, and proactive ongoing organic strategy. Collaborate with client and internal stakeholders on additional strategies to help the client achieve their goals, and generally act as consultant for client's online search presence. Act as SEO account manager, providing clients with process, operational and technical expertise, direct access (call, email) to answer concerns, defend the service by reinforcing the value of Dealer.com's SEO programs, and save potential cancellations. Serves as key SEO liaison to client by completing search engine related requests like market and competitive research, webpage optimization, Google Business Profile optimization, and analysis of analytics as needed on demand. Collaborate with internal stakeholders (Copywriters, Performance Managers, Campaign Coordinators, Social Coordinators) on digital marketing strategies to support the client. Improve client site performance and KPIs by utilizing white hat search engine optimization tactics. Implement determined strategic content strategy based on site performance and dealer needs; appropriately optimize custom pages and content added to the site. Utilizing Dealer.com's analytics platform, analyze and evaluate website performance including, but not limited to, organic visits, visitors, form submissions, conversion rate, bounce rate, and visibility (keyword ranking data) to determine level of client performance and identify areas of opportunities. Consolidates and synthesizes customer data and organic website performance, and presents information in client-facing reports that articulates the value of the Premium SEO program. Reports include key performance metrics, impact of previous SEO strategies, site challenges and solutions, opportunities, content strategy, and work completed with context. Utilize 3rd party tools like Copyscape, Majestic SEO, SEM Rush, Google Search Console, Google Trends, and Moz Pro to assist with identifying potential site opportunities. Troubleshoot negative trends in key performance indicators and search engine visibility. With assistance, determine cause of trend and take corrective action. Continually increase SEO knowledge by attending SEO team knowledge share sessions, office hours, and other continuing education opportunities organized. Proactively identify and address implications of algorithm and search results page changes to clients as needed. Provides advice, mentoring and training for newer SEO team members. All other duties as assigned. Qualifications: Minimum- High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience. OR 5 years' experience in a related field Understanding of how search algorithms work Knowledge of search engine optimization tactics Strong customer service and client relationship skills required Ability to manage competing priorities Working knowledge of Microsoft Office Excellent written and verbal communication skills Self-directed, driven, and enthusiastic Basic knowledge of HTML Willing to train search engine optimization Preferred- Demonstrable experience creating and executing SEO campaigns Solid knowledge of website analytics tools like Google Analytics Working knowledge of HTML, CSS, and broad website concepts Previous client relationship, account management, experience Proficient with Microsoft Office Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 12/30/2025
    $21.5-32.3 hourly Auto-Apply 41d ago
  • Director, Product Strategy

    Cox Communications 4.8company rating

    Remote or Atlanta, GA job

    Company Cox Automotive - USA Job Family Group Strategy & Corporate Development Job Profile Strategic Planning Director Management Level Director Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 25% of the time Work Shift Day Compensation Compensation includes a base salary of $159,400.00 - $265,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description The Strategic Planning Director plays a critical role in identifying new opportunities and crafting long-term strategic plans for products and capabilities. By understanding clients' top needs, this leader will position Cox Automotive (CAI) to drive value in the marketplace. This role requires direct interaction with customers, external business partners, and cross-functional internal teams to shape the strategic direction of the business. The Director will collaborate closely with Cox Automotive's Executive leaders, business stakeholders, product teams, and corporate strategy teams. Through this collaborative approach, the Director will ensure alignment and shared methodologies in the design and development of our products. The ideal candidate will possess a robust strategic formation background, demonstrating the ability to analyze market trends, assess competitive landscapes, and develop actionable strategies that propel the business forward. This leader will also be an expert at leveraging insights to inform product strategy plans, guiding teams through complex decision-making processes, and effectively communicating strategic initiatives across all levels of the organization. Experience in direct people management is not required for this role; it will involve a high level of executive visibility and a wide range of influence with cross-functional teams across all our Cox Automotive brands. (Individual Contributor Role) The role supports the development of product strategies across Cox Automotive by: Collaborating with executive leaders, cross-functional partners, and business stakeholders to craft and refine product strategies that drive company and client growth. Engaging with business leaders to analyze and uphold core revenue streams through alignment with foundational business strategies. Conducting market and opportunity analysis to identify new growth avenues and assess potential for new product offerings and lines of business. Performs the full range of analysis required to ensure proposed opportunities align with strategy and have the potential of enhancing long-term success from multiple perspectives, including technology, products, and services Contributes to and advises management on the identification, evaluation, and execution of potential acquisitions, partnerships, alliances, joint ventures, and/or internal start-up opportunities Directing the various workstreams to understand how initiatives may impact and benefit the business. Aligning strategies across Cox Auto and ensuring they contribute to shared end-state and market-oriented outcomes. Coaching product leaders (AVPs, Directors, and Sr Managers), helping them lift out of the tactical to ensure their product lines have/are aligned to a strategic north star that is durable. Developing and sustaining deep subject matter expertise in the evolving landscape of auto retailing, wholesaling, ownership, and fleet maintenance. Identifying opportunities to consolidate /coordinate capabilities that cross-solution sets/delivery streams and build consensus to shift how we deliver value as we advance. The role focuses on developing winning product strategies, with the ability to turn vision and concept into actionable, feasible plans in partnership with others being indispensable. A qualified candidate will demonstrate advanced skills in the following critical, functional areas: Analytical Thinking: Demonstrates advanced analytical skills to diagnose organizational challenges, identify root causes, and propose viable solutions. Employs logic and intuition to interpret data, using tools like flow charts and diagrams to evaluate various options effectively. Business Acumen: Understands economic, financial, and industry trends to enhance organizational performance. Analyzes market data to identify opportunities and articulate trends' implications for the team and broader organization, ensuring alignment with overall business strategies. Consulting: Applies knowledge of consulting techniques to guide both internal and external clients. Understanding client objectives and project scope, communicating requirements clearly, and keeping stakeholders informed on progress and challenges, fostering ongoing collaboration. Financial Acumen: Utilizes financial analysis tools and techniques to assess alternative scenarios and outcomes. Extracts relevant data to develop financial models for forecasting and performance analysis, identifying issues and recommending solutions to drive results. Required Experience & Specialized Knowledge: Bachelor's degree in a related discipline and 10 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 8 years' experience; a Ph.D. and 5 years' experience in a related field; or 14 years' experience in a related field. Experience in automotive, strategy consulting, or technology consulting. Strong Strategic Formation background- Must have experience developing long-term strategies or initiatives. Must be able to provide examples of transforming ideas into actionable plans,and recognition for innovative thinking. Experience in market analysis, data-driven decision-making, and performance metrics; proficiency in tools for data analysis and modeling. Must have experience working with more sophisticated frameworks such as Root cause analysis, Etc. Able to adapt the strategy based on real-time feedback and changing conditions. Able to identify adequate resources-financial, human, and technological-that will support execution. Develop a comprehensive product strategy that outlines capability, target customers, and positioning. Facilitate workshops with cross-functional teams (R&D, marketing, and other business leaders) to co-create a product roadmap aligned with business objectives. Proficiency in data analysis tools and methodologies to support strategic decision-making. Proven ability to lead using influence within highly complex, matrixed teams. Proven ability to deliver high-impact presentations to C-suite executives, clearly articulating the product vision, strategic alignment with corporate goals, and expected ROI, along with using data visualizations to convey complex information. Ability to travel up to 25% of the time. Preferred: Advanced degrees (e.g., MBA) or relevant certifications. Top Tier strategy consulting background. People leader experience preferred, as this candidate would be leading cross-functional teams. Corporate strategy experience. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $159.4k-265.6k yearly Auto-Apply 17d ago
  • Light Duty Technician

    Cox Communications 4.8company rating

    Remote or Charlotte, NC job

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Light Duty Technician II - DOT Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time Work Shift Variable Compensation Hourly base pay rate is $28.65 - $42.98/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description *** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to ************ *** Fleet Services by Cox Automotive keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, FSCA provides scheduled maintenance and unscheduled services to fleets anywhere, anytime. FSCA is currently hiring a Light & Medium Duty Technician is a mid-level Technician and will be responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. Will perform scheduled dedicated work on assigned customer fleets (mostly, light & medium duty gas vehicles, and may also perform emergency roadside services when needed. Requires creative thinking for solving problems in emergency situations and self-management of the workday. Must be able to make decisions effectively and efficiently using critical thinking skills, provide excellent customer service, understand the importance of attention to detail, and always maintain situational awareness. This role will have dedicated hours but may also require flexibility in scheduling and the ability to function effectively and efficiently in emergency situations. This role follows established processes and procedures for making repairs or performing maintenance procedures, establishing, and maintaining safety practices on the job, and documenting work order information. The Light & Medium Duty Technician strives for excellence in the work they perform and ensures quality of output Duties Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc. Participate in regularly scheduled safety training. Remain up to date on safety protocols and procedures to maintain a culture of safety and compliance. Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company issued device and our proprietary application Communicate with management, team members, and Dispatch via Microsoft Office products and other communication methods such as email, or phone call to obtain approvals on repair estimates, retrieve purchase order numbers, and/or discuss findings and notes. Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT. Obtain parts from approved local and national vendors as necessary for the repairs to be performed. Accurately complete DOT forms and all other forms of documentation in timely fashion. Independently manage parts inventory and equipment on company-issued service truck and perform periodic reconciliation. Works with, understands, and evaluates technical information related to the job. Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations. Work with a high degree of independence and manage own daily schedule. Work with clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations Adhere to company policies, processes, and procedures. Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc. Confer with customers, Dispatch, and/or Sales team to obtain descriptions of vehicle problems and to discuss work to be performed. Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges. Requirements High School Diploma/GED and 3 years' experience in a related field (Combination of light & heavy duty preferred. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field. Possess and supply a set of hand tools necessary to perform required job duties. This position follows regulations issued by the Department of Transportation's (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment. A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be . Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. Safe drivers needed and 3 YR MVR review ; Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File Why Fleet Services by Cox Automotive? Safe driving & Tech efficiency bonuses Safety Boots & Safety Glasses reimbursement Extreme weather gear (Cold & Hot) Uniforms provided with laundry service where available Take service truck home daily (stop paying for gas!) Company cellphone provided Technical training provided to advance your career Dedicated career path - ‘Over 50% of our front-line managers are promoted from within'. Benefits: Health, dental, vision insurance starts DAY ONE of employment. 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company. Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. Tuition Assistance/Reimbursement Adoption/Surrogacy assistance Pet Insurance Multiple ERG, diversity groups, and company paid volunteer hours. Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $30k-41k yearly est. Auto-Apply 19d ago
  • Senior Director, Sales Strategy & Analytics

    Cox Communications 4.8company rating

    Remote or Atlanta, GA job

    Company Cox Automotive - USA Job Family Group Data Intelligence & Science Job Profile Sr Director, Business Intelligence Management Level Sr Director Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 25% of the time Work Shift Day Compensation Compensation includes a base salary of $175,300.00 - $292,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description The Sales Strategy & Analytics organization drives data-informed decision-making and AI-enabled transformation across 22+ sales teams managing billions in revenue for Cox Automotive. This role owns the long-term analytics vision and AI transformation roadmap for Sales, Performance Management, and SBO organizations while partnering with analytics teams enterprise-wide to establish Cox Automotive as a data-driven, AI-first sales organization. Combining advanced analytics, machine learning, and strategic business acumen, the Senior Director is responsible for: (1) leading the development and execution of Cox Automotive's sales analytics strategy, (2) driving AI/ML transformation initiatives that fundamentally change how sales teams target, engage, and convert clients, (3) establishing the multi-year analytics roadmap in partnership with enterprise analytics organizations, and (4) enabling client-facing teams with propensity models, targeting intelligence, dashboards, and predictive insights that optimize sales performance.This role serves as both a strategic architect and hands-on analytics leader, working cross-functionally with Sales Leadership, ELT, Marketing, Product, Finance, IT, and enterprise analytics teams to embed AI-driven insights into every stage of the sales lifecycle. Analytics Leadership & Organization Management Lead the Sales Strategy & Analytics organization with capabilities including data organization/cleansing, strategic dashboard development, propensity modeling, client segmentation, campaign analytics, and AI/ML model deployment Build and manage high-performing teams fostering a collaborative, innovative environment that encourages continuous learning, experimentation, and knowledge sharing on emerging analytics and AI techniques Develop the organization's technical capabilities in advanced analytics, ensuring team members stay current with AI/ML developments, statistical methods, and analytics tools (Python, R, Snowflake, Tableau, etc.) Create and maintain the enterprise sales analytics infrastructure including data pipelines, model deployment frameworks, reporting systems, and self-service analytics platforms that scale across 22+ sales teams Own the Sales Analytics Team Space in Snowflake, establishing best practices for data management, model versioning, and analytics governance AI Transformation & Strategic Vision Contribute to the 3-5 year AI transformation roadmap for Sales, Performance Management, and SBO organizations, defining how artificial intelligence and machine learning will fundamentally reshape sales operations, client targeting, and revenue optimization Partner with Cox Automotive's enterprise analytics organizations (Data & Analytics, Business Intelligence, Product Analytics) to align on platform strategies, data governance, tool selection, and capability development while avoiding duplication and maximizing enterprise leverage Drive adoption of generative AI, predictive modeling, and prescriptive analytics across sales workflows - from lead scoring and next-best-action recommendations to automated insight generation and conversational analytics Lead the evaluation, selection, and implementation of AI/ML platforms and tools that accelerate analytics delivery and democratize insights access for non-technical stakeholders Strategic Sales Analytics & Market Intelligence Lead development and refinement of the overall sales analytics strategy aligned with organizational goals, market dynamics, and competitive landscape Create, drive EVP/SVP/VP-level alignment on, and implement the Cox Automotive enterprise client segmentation strategy, leveraging AI to inform personalized client treatment across all enterprise functions Analyze market dynamics, customer behavior patterns, and competitive positioning using advanced analytics to identify growth opportunities and formulate actionable strategies Build and continuously refine white space analysis and propensity-to-buy models using machine learning techniques, enabling sales teams to prioritize high-value opportunities Develop statistical models and predictive frameworks to inform annual financial planning, defending Sales revenue, bookings, and EBITDA budgets with data-driven scenarios and confidence intervals Cross-Functional Partnership & Influence Partner with enterprise analytics organizations (Data & Analytics, IT, Business Intelligence) to establish shared data standards, eliminate redundant efforts, and leverage platform investments across Cox Automotive Work closely with Sales Leadership Team and ELT to translate strategic priorities into analytics requirements and AI transformation initiatives Collaborate with Marketing, Product, and Business leaders to create unified customer views, align on targeting strategies, and optimize cross-functional go-to-market approaches Support Finance partnership on ROI analysis, EBITDA optimization, and financial modeling for transformational initiatives Champion change across Sales organization and with executive partners, using data storytelling and AI-powered insights to drive adoption of new approaches Insights Delivery & Decision Support Create and deliver insightful reports, dashboards, and presentations providing actionable intelligence to EVP, SVP, VP, and AVP leadership Utilize advanced statistical methods, predictive modeling, machine learning, and increasingly generative AI to analyze sales data, identify patterns, forecast trends, and recommend optimal approaches to market Generate regular performance analysis and present findings to executive team with clear recommendations backed by data Provide client-specific performance analysis and assist sales team members with data-driven client engagement strategies Develop campaigns and targeting strategies leveraging AI insights to maximize conversion rates and customer lifetime value Thought Leadership & Culture Development Provide thought leadership as Cox Automotive Sales develops world-class talent, AI-enabled processes, and approaches to market that drive business performance Instigate and champion change across Sales organization, using analytics and AI to embed a data-driven culture that informs every decision Support efforts to maximize EBITDA and ROI for transformational go-to-market initiatives through rigorous analytics and financial modeling Establish Sales organization as a showcase for how AI transforms B2B sales operations, creating replicable models for enterprise-wide adoption Required Experience & Specialized Knowledge and skills BS/BA degree required + 12 or more years experience in sales analytics, sales strategy, data science, or similar disciplines with progressive responsibility with at least 7 years experience in a leadership role OR MS degree + 10 years experience OR Ph.D. degree + 7 years experience OR 16 + years of experience with no degree Demonstrated experience leading AI/ML transformation initiatives in commercial/sales organizations, including model development, deployment, and change management Proven track record partnering with enterprise analytics organizations to align on strategy, avoid duplication, and leverage platform investments Experience developing and communicating multi-year analytics roadmaps and AI transformation strategies to executive stakeholders Strong analytics, financial modeling, and critical thinking experience enabling financial performance and EBITDA maximization for large, complex enterprise businesses Expert-level proficiency with modern analytics tools and platforms: SQL, Python/R, Snowflake, Tableau/PowerBI, machine learning frameworks Deep understanding of AI/ML techniques including predictive modeling, propensity scoring, clustering/segmentation, and emerging generative AI applications for analytics Ability to operate independently, navigate tight deadlines, manage competing priorities, and maintain sharp attention to detail in dynamic environments Business-oriented understanding of B2B sales issues, opportunities, and transformation challenges Excellent executive communication, business writing, and presentation skills with ability to translate complex analytics into compelling business narratives Proven ability to build strong cross-functional relationships and collaborate seamlessly in matrix environments Demonstrated competency in MS Office Suite and modern collaboration tools Ability to travel up to 25% (day and overnight trips) Proven leadership and motivational skills with track record of developing team members' technical and strategic capabilities Experience gathering feedback and translating it into actionable initiatives that address needs across departments and business units Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $84k-122k yearly est. Auto-Apply 23d ago

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