The key experience interests are:
IT BusinessAnalyst -
Requirement gathering (Certifications in CBAP would be a plus)
Tracing requirements to test cases
Leading meetings in a very organized manner
Critical thinking / problem skills
Customer relationship experience and vendor relationship experience.
IT Analyst
Customer relationship building
Managing service partners to application support SLAs
Reporting to customers status of portfolio
Number of apps
Incident status
Health of environment
Roadmap collaboration
Critical thinking / problem skills
Required Qualifications for Position
Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts
3 - 4 years experience in application, services or application analysis, deployment and support
Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions
Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly
Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis
Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
Willing to travel to NiSource business unit or Service Provider locations, as needed
NiSource business operations knowledge
2+ year s experience working with support vendors and a software support environment
Knowledge of ITIL processes and metrics
$65k-89k yearly est. 4d ago
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Data Analyst
Viasat Inc. 4.5
Carlsbad, CA jobs
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
We are thrilled to announce an exciting opportunity for a Data Analyst to join our dynamic team in Carlsbad, CA! This hybrid role offers the unique blend of working collaboratively within our Carlsbad office and the flexibility of remote work.
As a Data Analyst on the Operations Analytics team, you will provide analytics and insights into manufacturing, supply chain and business systems in support of broad program areas across Viasat. A significant amount of this role's responsibility is aggregating, cleansing, joining, and storing data from varied sources. The individual in this position will develop analytical models while automating reporting and bringing the data visualization to life by building dashboards for stakeholders to use.
The day-to-day
* Parse and manipulate raw data leveraging tools including SQL, Python, and Tableau
* Ingest, understand, and fully synthesize large amounts of data from various sources to build a full comprehension of the story
* Analyze large data sets, while finding the truth in data, and develop efficient processes for data analysis and simple, elegant visualization
* Develop and automate daily, monthly, quarterly reporting for multiple business areas within Viasat
* Identifies data gaps, researches methods to fill these gaps and provide recommendations
* Gather and analyze facts and devise solutions to administrative problems
* Experience building intuitive and actionable dashboards and data visualizations that drive business decisions (Tableau/Power BI/SAC)
What you'll need
* Bachelor's degree in Computer Science, Data Science, or a related field
* 3-4 years SQL experience
* 3-4 years data analysis experience with emphasis in reporting
* 3-4 years Python experience in data cleansing, statistics, and data visualization packages (i.e. pandas, scikit-learn, matplotlib, seaborn, plotly, etc.)
* 3-4 years dashboarding experience. Tableau/Power BI/SAC experience or equivalent with data visualization tools Excellent judgment, critical-thinking, and decision-making skills; can balance attention to detail with swift execution
* Able to identify stakeholders, build relationships, and influence others to drive progress
* Excellent analytical and problem solving skills
* US Citizenship required
What will help you on the job
* Advanced SQL and data visualization
* Previous experience supporting Supply Chain
* Data Science experience
Salary range
$89,500.00 - $141,500.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $104,000.00- $156,000.00/ annually
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at ************************************
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
* Bachelor's degree in Computer Science, Data Science, or a related field
* 3-4 years SQL experience
* 3-4 years data analysis experience with emphasis in reporting
* 3-4 years Python experience in data cleansing, statistics, and data visualization packages (i.e. pandas, scikit-learn, matplotlib, seaborn, plotly, etc.)
* 3-4 years dashboarding experience. Tableau/Power BI/SAC experience or equivalent with data visualization tools Excellent judgment, critical-thinking, and decision-making skills; can balance attention to detail with swift execution
* Able to identify stakeholders, build relationships, and influence others to drive progress
* Excellent analytical and problem solving skills
* US Citizenship required
* Parse and manipulate raw data leveraging tools including SQL, Python, and Tableau
* Ingest, understand, and fully synthesize large amounts of data from various sources to build a full comprehension of the story
* Analyze large data sets, while finding the truth in data, and develop efficient processes for data analysis and simple, elegant visualization
* Develop and automate daily, monthly, quarterly reporting for multiple business areas within Viasat
* Identifies data gaps, researches methods to fill these gaps and provide recommendations
* Gather and analyze facts and devise solutions to administrative problems
* Experience building intuitive and actionable dashboards and data visualizations that drive business decisions (Tableau/Power BI/SAC)
$104k-156k yearly 1d ago
Staff Data Analyst (Hybrid)
Weedmaps 2.7
New York, NY jobs
As a Staff Data Analyst at Weedmaps, you will shape how the business understands and acts on data insights. You will be a key thought leader helping senior leadership from across the business turn their objectives into data strategies that drive multi-million dollar decisions. Rather than waiting for requests, you will proactively identify opportunities, challenge assumptions with data, and publish insights to the broader cannabis industry. Your strong proficiency in SQL, combined with your resourceful nature, will allow you to transform large, messy data into tangible recommendations for the business. You will also help us migrate from Tableau to a new BI tool, creating dashboards and reports that senior executives will use to run the business.
You will serve as a mentor to more junior colleagues and help improve the quality and sophistication of analysis and visualization. You will help build reusable tools that other analysts can build on, being a force multiplier for the entire team. This is a high-visibility role combining execution with strategic influence.
The impact you'll make:
Create high quality, scalable analytic and data products, dashboards and reports and Streamlit
Partner with executives from Product, Marketing, Revenue, and other as their data strategist, becoming a trusted thought partner helping them achieve their objectives with data
Lead the migration from Tableau to a new BI solution, ensuring minimal business disruption during the process
Design and build the executive dashboards that run the business, including weekly operational metrics, board-level KPIs, and strategic planning tools
Publish external thought leadership on cannabis market trends in collaboration with our content team
Define, build, and document new metrics to capture business requirements in dbt and Snowflake
Translate ambiguous business requests into actionable plans for multiple analysts to execute against
Effectively communicate complex technical themes to non-technical audiences
Turn SQL queries into repeatable performant models in dbt Cloud without assistance from other developers
Guide and mentor other analysts on the team and across the organization, including code reviews, pair coding sessions, and architectural assistance
Champion data quality and analytical rigor and set the standard for what good looks like
What you've accomplished:
8+ years working in a data analytics, product analytics or business intelligence role, with a proven track record of influencing executive decision making through data storytelling and strategic recommendations
Extensive experience performing complex analyses on large user-level datasets and translating insights into strategic business recommendations across a variety of domains
Experience working collaboratively with senior leadership across multiple areas of the business
History of proactively identifying areas of opportunity without waiting for the business to ask, including seeking evidence and building business cases for the value of these ideas
Expert SQL skills with demonstrated ability to uncover new insights from complex, messy datasets (10B+ rows)
Deep understanding of advanced analytics and data visualization
Hands-on experience with building and maintaining production-level dashboards in BI tools like Looker and Sigma
Solid understanding of dbt cloud
Extensive hands-on experience with version control platforms and processes
Familiarity with python and Streamlit
Hands-on experience using AI in your work to drive greater impact
Bonus points:
Experience with multiple BI platforms, preferably Sigma
Prior experience leading BI platform migrations
Experience in fast-paced, high-growth environments where you had to balance scrappiness with scalability
Experience presenting to C-suite audiences or publishing external thought leadership
Strong python skills
Experience in a two-sided marketplace or e-commerce environment
Knowledge of the cannabis industry and marketplace
The base pay range for this position is $142,238.00- $150,000.00 per year
2026 US Benefits for Full Time, Regular Employees:
Physical Health (Medical, Dental & Vision)
100% employer-paid premium for employees
Up to 80% coverage for dependents
Company HSA contribution with the High Deductible Health Plan
401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
Basic Life, Voluntary Life and AD&D Insurance options
Supplemental, voluntary benefits
Student Loan Repayment/529 Education Savings with a monthly company contribution
FSA (Medical, Dependent, Transit and Parking)
Voluntary Life and AD&D Insurance
Critical Illness Insurance
Accident Insurance
Short- and Long-term Disability Insurance
Pet Insurance
Identity theft protection
Legal access to a network of attorneys
PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
Paid parental leave
Why Work at Weedmaps?
Life at Weedmaps means innovation and heart. Come join us if you care about the plant, the people who love it, and are ready to let your talent shine. We foster a bustling and collaborative culture that revolves around an environment that focuses on the benefits of weed, and the community that supports it.
You too can have a hand in shaping the industry's future; ready to roll with us?
See how we've grown-our journey, leadership team, and what's next at Weedmaps.com/corporate
About Weedmaps:
Founded in 2008, we've grown from a small startup to a global leader in the cannabis industry. Our dedication to transparency, education, and community has set us apart, and today, we proudly serve cannabis to consumers and businesses in the U.S. and worldwide.
“Freedom to choose. Freedom to access. Freedom to enjoy.”
Notice to prospective Weedmaps job applicants:
Our team has been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following:
Our recruiters will always communicate with candidates through an @weedmaps.com email address.
CORRECT: **********************
INCORRECT: *******************
Our recruiters will NEVER ask for or attempt to solicit payment from applicants in order to apply, interview, or work for Weedmaps.
If you are interested in a role at Weedmaps, please apply through our established channels.
Weedmaps Careers Page or LinkedIn
If you are unsure if a communication is legitimate, please contact our recruitment team at ********************** and they will happily confirm for you. Thank you for your vigilance and we appreciate your interest in working with us!
Weedmaps is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion and religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Applicants are entitled to reasonable accommodations under the terms of the Americans with Disabilities Act and applicable state/local laws, unless the accommodation presents undue hardship. Please email us at peopleoperations at weedmaps.com if you would like to confidentially discuss a potential accommodation during the interview process.
$142.2k-150k yearly Auto-Apply 31d ago
Senior Business Systems Analyst
8X8 4.6
Remote
8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.
Senior Business Systems Analyst - Service Cloud
We're seeking a solution-minded, senior-level Business Systems Analyst to play a key role in shaping and scaling our global service delivery systems using Salesforce Service Cloud. You will act as a strategic advisor and technical lead, partnering with executives and cross-functional stakeholders to drive innovation, automation, and operational excellence across Customer Support, Professional Services, and Revenue Operations.
This is a high-impact role for someone with deep technical expertise, strategic thinking, and a track record of driving transformation using Salesforce. Your work will directly influence how customers experience onboarding, support, and long-term value from our products.
Strategic Questions You'll Help Us Answer
How do we scale post-sales onboarding globally with automation?
How can we enable support teams to resolve tickets faster and with more intelligence?
What technologies and service processes deliver the best customer outcomes?
How do we align Service Cloud with broader quote-to-cash and renewal workflows?
Key Responsibilities
Lead the design, configuration, and continuous improvement of Salesforce Service Cloud for global customer operations.
Serve as the functional and strategic owner of Service Cloud capabilities - including Case Management, Entitlements, Knowledge, CTI, Omni-Channel, and more.
Translate complex business requirements into scalable, best-practice Salesforce solutions.
Drive the development of advanced case routing, SLA automation, and escalation workflows.
Optimize and expand self-service, knowledge base, and community support channels.
Champion the use of Einstein features, including bots, recommendations, and analytics for smarter service delivery.
Collaborate with Product, Engineering, Customer Care, and IT to ensure roadmap alignment and delivery.
Act as a lead analyst and mentor to junior BSAs and support team members.
Develop and maintain dashboards, health checks, and KPI reports to track performance and outcomes.
Support and contribute to omnichannel service strategies (chat, phone, email, social).
Evaluate and implement 3rd party solutions and Salesforce managed packages to extend platform functionality.
Own change management, documentation, testing, and training to support end-user adoption.
Stay ahead of Salesforce platform innovations and drive proof of concepts (POCs) to evaluate potential impact.
Qualifications
Required:
10+ years of experience as a Business Systems Analyst or Functional Consultant on the Salesforce platform.
5+ years of hands-on experience with Salesforce Service Cloud (including Case Management, Knowledge, Entitlements, Milestones, CTI, Chat).
Proven expertise configuring Salesforce using Flows, Validation Rules, Omni-Channel, Page Layouts, and Permission Sets.
Strong familiarity with Einstein, Prompt Builder, and Agentforce.
Excellent communication skills: ability to translate technical solutions into business value.
Strong project and stakeholder management abilities.
Experience working in Agile/Scrum environments with product and engineering teams.
Salesforce Administrator Certification
Bachelor's degree in Business, Computer Science, MIS, or related technical field.
Preferred:
Salesforce Advanced Admin, App Builder, or Experience Cloud certifications.
Experience with integration platforms and APIs.
Familiarity with CPQ, Quote-to-Cash, or Subscription Billing platforms.
Background in SaaS or global customer operations environments.
Work Environment
Flexible remote or hybrid work model.
Culture of continuous learning and Salesforce certification support.
Collaborative team with a passion for delivering exceptional customer experiences.
The compensation range reflects the Company's good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee's role.
Salary Ranges:
$102,000.00 - $170,000.00
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
View the Participant Poster in English and Español.
View the Right to Work Poster in English and Español.
We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at *************** (Include “Reasonable Accommodation” in the subject line)
Our Job Applicant Privacy Notice can be found here.
Learn more on our company website at *********** follow our pages on LinkedIn, Twitter, Facebook and Instagram.
$102k-170k yearly Auto-Apply 2d ago
Business Intelligence Analyst II
Cox Communications 4.8
Atlanta, GA jobs
Company
Cox Automotive - USA
Job Family Group
Data Intelligence & Science
Job Profile
Business Intelligence Analyst II
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
No
Work Shift
Day
Compensation
Compensation includes a base salary of $74,000.00 - $111,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Cox Automotive is seeking a Business Intelligence Analyst II to join our team that will be responsible for providing information, insights, and analyses regarding the products in the Cox Automotive Manheim Logistics group, including standard reporting and monitoring of the health of the business, ad-hoc analyses of site projects, tests, and proactive identification of actionable optimization opportunities.
This position interacts with a variety of teams to understand business needs and provide information in support of business decisions. The insights provided by this individual would be used to make informed prioritizations, and data-driven decisions regarding the optimization of existing products, as well as the development of new business opportunities. The Business Intelligence Analyst is expected to perform these duties with minimal daily oversight.
Key Responsibilities
Collaborate with cross-functional teams to deliver data-driven insights that support business growth and optimization.
Partner with analytics leads on initiatives and projects; review and present results to internal stakeholders.
Utilize AI tools for descriptive data exploration, trend detection, anomaly identification, and accelerated SQL query development.
Monitor the health of Manheim Logistics' online environments and provide actionable insights to inform strategic decisions.
Continuously evaluate and enhance AI-driven processes for accuracy, efficiency, and user experience.
Develop and maintain standard reports and dashboards, providing KPI insights through automated visualization techniques.
Validate data accuracy across reporting systems and ensure alignment with business definitions.
Support the maintenance and improvement of digital analytics data capture, systems, and tools.
Assist with ad-hoc analyses, requirements gathering, and AB testing plans; perform basic test measurement and analysis.
Communicate analytical concepts clearly to internal audiences; contribute to stakeholder education.
Stay current on market trends and emerging AI technologies relevant to analytics and business intelligence.
Work independently and collaboratively to prioritize tasks and deliver against business goals.
Required Skills & Experience
Bachelor's degree in a related discipline and 2+ years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 14 years' experience in a related field
2+ years in an analytics/statistics-focused role or a digital analytics position.
Strong ability to analyze and synthesize large data sets using foundational mathematical and statistical principles.
Proficiency in SQL, with experience accelerating query development using AI-assisted tools (e.g., Snowflake Cortex, GitHub Copilot).
Familiarity with BI tools such as Power BI, MicroStrategy, Tableau, and automation platforms (e.g., Power Automate).
Experience with digital analytics tools (e.g., Google Analytics, Adobe Analytics).
Foundational Excel skills, including formulas and trend chart development.
Knowledge of relational databases (e.g., Athena, Netezza, Redshift) and basic statistical testing.
Ability to leverage AI-assisted tools for data validation, visualization, and storytelling (e.g., M365 Copilot, Tableau Pulse, Snowflake Cortex).
Strong communication skills with the ability to present analytical findings clearly to stakeholders.
Positive, professional demeanor with flexibility to adapt and thrive in an agile environment.
Proactive, self-motivated approach with intellectual curiosity and commitment to continuous learning.
Ability to manage multiple priorities and deliver results independently and collaboratively.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$74k-111k yearly Auto-Apply 32d ago
Senior Scrum Master
Lean On Me 3.7
Remote
Description Company OverviewLean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries. Currently, we are seeking a Senior Scrum Master to join our team. Here are the challenges that our next warrior will face and the requirements we look for: Position Title: Senior Scrum Master Seniority: Senior Location: Remote
Position Overview
Join our leading-edge Agile development team as a Senior Scrum Master, where you will guide cross-functional teams in delivering innovative products effectively using Scrum methodologies. Your role will encompass leading Scrum ceremonies, mentoring team members, and seamlessly integrating quality assurance processes into Agile workflows. You will be instrumental in fostering an environment of continuous improvement, ensuring alignment with product roadmaps, and impacting organizational success at Daylight Transport. The position involves significant challenges and opportunities to shape best practices in a formal, technology-driven environment, offering a unique chance to refine agile processes and enhance product quality across the organization.
Key Responsibilities
Lead and facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Guide the product owner and development team in writing effective user stories and maintaining a prioritized product backlog.
Coach and mentor the development team in agile practices to foster self-organization and continuous improvement.
Remove impediments and protect the team from external distractions to maintain sprint focus.
Track and communicate key performance metrics like team velocity and sprint burndown to stakeholders.
Collaborate with product owners and stakeholders to ensure alignment between the product roadmap and business goals.
Drive the integration of QA and testing practices into the agile workflow, promoting a culture of quality assurance.
Facilitate discussions to incorporate quality metrics into the team's definition of done and sprint goals.
Foster effective communication and collaboration between development and QA teams to enhance product quality.
Required Skills & Experience
Bachelor's degree in computer science, Business Administration, or related field; Master's degree is a plus
Minimum of 3 years experience as a Scrum Master; additional experience is highly valued
Strong knowledge of Scrum framework and agile methodologies
Experience in writing user stories, creating epics, and managing product backlogs
Proficiency in agile project management tools (e.g., Jira, Trello, etc.)
Excellent facilitation, coaching, and conflict resolution skills
Strong analytical and problem-solving abilities
Outstanding communication and interpersonal skills
Familiarity with software development practices and tools is preferred
Experience working with QA Analysts and Testing Managers in an agile environment
Understanding of software testing methodologies and best practices
Familiarity with test management tools and their integration with agile project management software
Understanding of different testing types (e.g., unit, integration, system, acceptance) and how they fit into the agile process
Nice to Have Skills
Experience with behavior-driven development (BDD) practices
Familiarity with continuous integration and continuous delivery (CI/CD) processes
Knowledge of lean principles and Kanban methodologies
Ability to facilitate the adoption of test automation processes
Experience with scaled agile frameworks (e.g., SAFe, LeSS)
Strong understanding of software testing methodologies and best practices
Certification in advanced Scrum Master roles, such as CSP-SM or PSM II
Why You Will Love Working with Us
Join a powerful tech workforce and help us change the world through technology
Professional development opportunities with international customers
Collaborative work environment
Career path and mentorship programs that will lead to new levels.
Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$83k-115k yearly est. Auto-Apply 60d+ ago
Product Strategy Analyst
Calix 4.8
Remote
We are currently seeking a proven Product Strategy Analyst to work closely with Product Leaders to develop business models, analyze product and portfolio performance, research new markets, and collaborate closely with internal partners by providing data-driven insights. Internal partners include Commercial Strategy, Sales, Finance, and Supply Chain. You will need to demonstrate excellent written and oral communication ability, strong data analytic skills, strategic thinking, and the ability to influence cross functional teams.
Calix is a fast-paced, entrepreneurial environment where you will be empowered to lead others. Our goal is to build an organization of smart, ambitious leaders, committed to our mission and focused on business success. Calix is where passionate innovators come together with a shared mission: to reimagine broadband experiences and empower communities like never before. As a true pioneer in broadband technology, we ignite transformation by equipping service providers of all sizes with an unrivaled broadband platform, state-of-the-art cloud technologies, and AI-driven solutions that redefine what's possible. Every tool and breakthrough we offer is designed to simplify our customers' operations and unlock extraordinary subscriber experiences through innovation to drive their growth.
Responsibilities and Duties:
Work cross functionally to gather and analyze data to model business growth
Partner with Product Leaders to develop business cases
Present insights and recommendations to the Product Sr. Leadership team for decision-making and strategic planning.
Create reports, dashboards, and presentations to enable strategic decisions
Develop forecasts for new products to enter new markets and to manage investments
Analyze Calix's product portfolio to optimize investments and simplify product lines
Update and maintain key reports
Influence collaborators to support business objectives
Coordinate with internal organizations to improve processes
Organize and lead quarterly business reviews
Perform ad hoc analysis to quickly solve time sensitive operational issues and business cases
Serve as a cross functional communication hub to facilitate decisions based on data analysis
Qualifications:
Bachelor and/or master's degree in Engineering or Computer Science
Minimum 5 years of hands-on experience in business analysis, requirements gathering, and presentation skills
Experiences with Excel, Power BI, Salesforce, and Oracle
Product management experience managing a product lifecycle, analyzing ROI, investigating new markets and product, and performing competitive analysis
Telecommunications industry experience including strong understanding of technology, markets, customers, and vendors is strongly preferred
Proven ability at looking at solutions in unconventional ways. Seeing opportunities to innovate and lead the way
Intellectual curiosity with a strong passion for continuous improvement and process automation
Strong problem-solving, quantitative, and analytical abilities; Solution-oriented mindset
Ability to manage multiple projects: organized, independent, and results-oriented; perform and execute job responsibilities with high level of accuracy daily
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
103,500 - 155,300 USD Annual
Select US Metros and States:
90,000 - 135,000 USD Annual
Other US Locations:
81,000 - 121,500 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
$67k-87k yearly est. Auto-Apply 14d ago
Team Lead, Quality Assurance
Costar Group 4.2
Nashville, TN jobs
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.
Learn more about STR.
We are looking for a Team Lead of Software Quality Assurance to lead a group of Quality Assurance Engineers. This person's mission will be to ship high quality, reliable software, in an efficient and repeatable manner. As the Team Lead of Software Quality Assurance Engineers, you and your team will partner with other engineering leaders to ensure that your team, its processes, tools, and work output effectively support the product roadmap we are executing against and that the work quality meets expectations.
This is a highly collaborative role that comes with great influence on the quality of the products we are building and requires strong communication and cooperation across multiple teams and disciplines. To be successful in this role you must be a problem-solving, collaborative person, with an ability to work in a complex, large-scale environment.
This position is located in Nashville, TN and offers a schedule of Monday to Thursday in office with option to work remote on Friday.
RESPONSIBILITIES
Overseeing all aspects of the QA organization, including setting a clear vision, developing proactive testing plans to ensure high availability for critical systems, and creating roadmaps to maximize test coverage with an emphasis on developing and integrating automation within CI/CD pipelines.
Hiring and developing talent within our growing organization.
Serving as a mentor to your team, fostering growth, and developing technical and leadership skills in yourself and others.
Working very closely with other Technical Managers, DevOps, Tech Leads and various business partners to ensure the success of a variety of projects and initiatives.
Becoming a trusted team member in matters of quality strategy, test architecture, and process optimization.
Providing ongoing reporting and analysis of quality metrics is essential.
Perform hands-on tasks such as writing test cases, reviewing testing logs, and conducting manual tests.”
Advocating for evolution and improvement - both technical and non-technical - within our teams. Includes new tech, tools, and best practices.
Gaining a deep understanding of the CoStar business to align QA strategies with business objectives.
Participate in determining the scope of work that needs to be tested in each sprint and ensure that QA is organized and resourced effectively to meet those commitments.
Participate and help lead in crafting our team's test automation strategy and ensure that the team works according to that strategy.
Support our SOC 2 process by being the stakeholder of all quality related controls.
Collaborate with other QA leaders on the continual improvement of our testing methods and strategies.
Triage, investigate, and follow-up on production defects.
BASIC QUALIFICATIONS
Bachelor's Degree required from an accredited, not-for-profit university or college.
8+ years of professional software testing experience.
5+ years of QA lead/management experience, with at least 3 years leading agile teams.
Experience leading QA teams, navigating complex requirements, and delivering effective, timely testing strategies.
Experience with test automation frameworks and tools.
Experience with performance and load testing frameworks and tools.
Experience with SQL and/or NoSQL databases.
Experience with JavaScript and/or .Net
Understanding of modern web application development, deployment, and testing techniques.
Proficient in testing APIs and UIs.
Experience with Agile SDLC and Test Cycles (Automation, Regression, User Acceptance).
Strong written, verbal, and interpersonal communication skills; ability to communicate effectively with direct reports, peers, and senior management.
Excellent team building, negotiation, and consensus-building abilities.
Ability to motivate and build high-performing teams.
A track record of commitment to prior employers.
PREFERRED QUALIFICATIONS AND SKILLS
Experience with general troubleshooting and log analysis tools (e.g., Datadog, Kibana).
Experience in defining and monitoring quality metrics and KPIs to drive continuous improvement.
Experience with test management tools (e.g., TFS/Azure DevOps) for tracking test progress and results.
Experience with change management processes and adapting QA strategies to evolving requirements.
Strong problem-solving abilities and adaptability in a dynamic environment.
Relevant professional certifications (e.g., ISTQB, Certified ScrumMaster) are a plus.
WHAT'S IN IT FOR YOU:
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, and tuition reimbursement.
Our benefits package includes (but is not limited to):
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes, as well as Segways and bikes available for use during the day
Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.
#LI-MC5
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
$80k-102k yearly est. Auto-Apply 60d+ ago
Team Lead, Quality Assurance
Costar Realty Information, Inc. 4.2
Nashville, TN jobs
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.
Learn more about STR (********************** .
We are looking for a Team Lead of Software Quality Assurance to lead a group of Quality Assurance Engineers. This person's mission will be to ship high quality, reliable software, in an efficient and repeatable manner. As the Team Lead of Software Quality Assurance Engineers, you and your team will partner with other engineering leaders to ensure that your team, its processes, tools, and work output effectively support the product roadmap we are executing against and that the work quality meets expectations.
This is a highly collaborative role that comes with great influence on the quality of the products we are building and requires strong communication and cooperation across multiple teams and disciplines. To be successful in this role you must be a problem-solving, collaborative person, with an ability to work in a complex, large-scale environment.
This position is located in **Nashville, TN** and offers a schedule of Monday to Thursday in office with option to work remote on Friday.
**RESPONSIBILITIES**
+ Overseeing all aspects of the QA organization, including setting a clear vision, developing proactive testing plans to ensure high availability for critical systems, and creating roadmaps to maximize test coverage with an emphasis on developing and integrating automation within CI/CD pipelines.
+ Hiring and developing talent within our growing organization.
+ Serving as a mentor to your team, fostering growth, and developing technical and leadership skills in yourself and others.
+ Working very closely with other Technical Managers, DevOps, Tech Leads and various business partners to ensure the success of a variety of projects and initiatives.
+ Becoming a trusted team member in matters of quality strategy, test architecture, and process optimization.
+ Providing ongoing reporting and analysis of quality metrics is essential.
+ Perform hands-on tasks such as writing test cases, reviewing testing logs, and conducting manual tests."
+ Advocating for evolution and improvement - both technical and non-technical - within our teams. Includes new tech, tools, and best practices.
+ Gaining a deep understanding of the CoStar business to align QA strategies with business objectives.
+ Participate in determining the scope of work that needs to be tested in each sprint and ensure that QA is organized and resourced effectively to meet those commitments.
+ Participate and help lead in crafting our team's test automation strategy and ensure that the team works according to that strategy.
+ Support our SOC 2 process by being the stakeholder of all quality related controls.
+ Collaborate with other QA leaders on the continual improvement of our testing methods and strategies.
+ Triage, investigate, and follow-up on production defects.
**BASIC QUALIFICATIONS**
+ Bachelor's Degree required from an accredited, not-for-profit university or college.
+ 8+ years of professional software testing experience.
+ 5+ years of QA lead/management experience, with at least 3 years leading agile teams.
+ Experience leading QA teams, navigating complex requirements, and delivering effective, timely testing strategies.
+ Experience with test automation frameworks and tools.
+ Experience with performance and load testing frameworks and tools.
+ Experience with SQL and/or NoSQL databases.
+ Experience with JavaScript and/or .Net
+ Understanding of modern web application development, deployment, and testing techniques.
+ Proficient in testing APIs and UIs.
+ Experience with Agile SDLC and Test Cycles (Automation, Regression, User Acceptance).
+ Strong written, verbal, and interpersonal communication skills; ability to communicate effectively with direct reports, peers, and senior management.
+ Excellent team building, negotiation, and consensus-building abilities.
+ Ability to motivate and build high-performing teams.
+ A track record of commitment to prior employers.
**PREFERRED QUALIFICATIONS AND SKILLS**
+ Experience with general troubleshooting and log analysis tools (e.g., Datadog, Kibana).
+ Experience in defining and monitoring quality metrics and KPIs to drive continuous improvement.
+ Experience with test management tools (e.g., TFS/Azure DevOps) for tracking test progress and results.
+ Experience with change management processes and adapting QA strategies to evolving requirements.
+ Strong problem-solving abilities and adaptability in a dynamic environment.
+ Relevant professional certifications (e.g., ISTQB, Certified ScrumMaster) are a plus.
**WHAT'S IN IT FOR YOU:**
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, and tuition reimbursement.
Our benefits package includes (but is not limited to):
+ Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
+ Life, legal, and supplementary insurance
+ Commuter and parking benefits
+ 401(K) retirement plan with matching contributions
+ Employee stock purchase plan
+ Paid time off
+ Tuition reimbursement
+ On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes, as well as Segways and bikes available for use during the day
+ Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.
\#LI-MC5
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access *************************** as a result of your disability. You can request reasonable accommodations by calling ************** or by sending an email to ************************** .
$80k-102k yearly est. 60d+ ago
Software QA Analyst - Hybrid - Norcross, GA
USAN 4.0
Norcross, GA jobs
Job DescriptionSalary:
Applicants must be authorized to work for ANY employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
No agencies please.
USANis seeking a driven individual to join our team as a Software QA Analyst. This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission.The Software QA Analyst tests and validates IVR call flows, customer portals, agent desktop & mobile applications, and customer engagement software products through multiple releases.
The Software QA Analyst is instrumental in improving quality, functionality, reliability, and usability of software products. The successful candidate will have strong verbal & written communication skills, critical thinking skills, and a strong desire for continuous learning.
Duties
Write and execute test cases based on product specifications and software requirements to ensure quality of the customer experiencefor IVR applications
Perform thorough & efficient test case execution and defect reporting
Test web-based applications that utilize the following technologies: HTML, HTML5, CSS,JavaScript, Sencha ExtJS
Consult with product development team to evaluate system interfaces, operational requirements, and performance requirements of overall system
Recommend design improvements or corrections to software developers and businessanalysts throughout the development process
Basic Qualifications
1-2 years experience.
Bachelors degree in Management Information Systems (MIS), Computer Information Systems (CIS), or another technical-related field.
Strong written and verbal communication skills. The candidate must communicate with all levels of the organization including team members, management, customers and third-party vendors
Must work well in fast-paced, customer and deadline driven environment with minimal supervision and demonstrate initiative and good judgment
Strong technical and analytical skills
Ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines
Must be very detail-oriented
Must be efficient with Microsoft Office 365 products (Outlook, Word, Excel)
Must be Fluent in Spanish
Preferred Qualifications
Bachelors degree in Computer Science or Information Systems
Background in SDLC
Experience with IVRs
1-2 years of Software Quality Assurance experience
Job Benefits:
Competitive compensation program
Outstanding benefits package (including medical, dental, vision and life insurance)
401(k) plan
Excellent holiday/vacation plans
Employee Referral Bonus Program
Annual performance-based bonus
Company Description
United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 36 year history of providing carrier grade telecom solutions. From USANs initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USANs multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the worlds largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availabilitygreater than 99.999% in each year of operation.
For more information, please visit us at ************
$63k-76k yearly est. 7d ago
Software QA Analyst - Hybrid - Norcross, GA
USAN 4.0
Norcross, GA jobs
Applicants must be authorized to work for ANY employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
No agencies please.
USAN is seeking a driven individual to join our team as a Software QA Analyst. This entry-level / junior position provides direct support in building custom IVR applications to help our customers more effectively achieve their mission. The Software QA Analyst tests and validates IVR call flows, customer portals, agent desktop & mobile applications, and customer engagement software products through multiple releases.
The Software QA Analyst is instrumental in improving quality, functionality, reliability, and usability of software products. The successful candidate will have strong verbal & written communication skills, critical thinking skills, and a strong desire for continuous learning.
Duties
Write and execute test cases based on product specifications and software requirements to ensure quality of the customer experience for IVR applications
Perform thorough & efficient test case execution and defect reporting
Test web-based applications that utilize the following technologies: HTML, HTML5, CSS, JavaScript, Sencha ExtJS
Consult with product development team to evaluate system interfaces, operational requirements, and performance requirements of overall system
Recommend design improvements or corrections to software developers and businessanalysts throughout the development process
Basic Qualifications
1-2 years experience.
Bachelor's degree in Management Information Systems (MIS), Computer Information Systems (CIS), or another technical-related field.
Strong written and verbal communication skills. The candidate must communicate with all levels of the organization including team members, management, customers and third-party vendors
Must work well in fast-paced, customer and deadline driven environment with minimal supervision and demonstrate initiative and good judgment
Strong technical and analytical skills
Ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines
Must be very detail-oriented
Must be efficient with Microsoft Office 365 products (Outlook, Word, Excel)
Must be Fluent in Spanish
Preferred Qualifications
Bachelor's degree in Computer Science or Information Systems
Background in SDLC
Experience with IVRs
1-2 years of Software Quality Assurance experience
Job Benefits:
Competitive compensation program
Outstanding benefits package (including medical, dental, vision and life insurance)
401(k) plan
Excellent holiday/vacation plans
Employee Referral Bonus Program
Annual performance-based bonus
Company Description
United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA). Founded in 1989, USAN has a 36 year history of providing carrier grade telecom solutions. From USAN's initial service offering of hosted IVR, USAN has continued to develop new private cloud solutions and capabilities. USAN's multi-channel customer engagement platform provides hosted IVR, ACD as SaaS, customer engagement via SMS/Text, Web service offerings, and customer engagement via social media channels such as Facebook and Twitter. Today, the USAN cloud handles more than one billion transactions yearly for some of the world's largest companies. Our fifth-generation, carrier-grade network and platform architecture delivers reliable traffic capacity and availability-greater than 99.999% in each year of operation.
For more information, please visit us at ************
$63k-76k yearly est. 35d ago
People Operations Analyst
Evolve 4.5
Denver, CO jobs
Job Description
At Evolve, we're on a mission to make vacation rental easy for everyone. Our high-performing, customer-obsessed team runs on curiosity, communication, and accountability-working together to create exceptional experiences for our owners and guests. Whether solving big challenges, delivering outstanding results, or celebrating wins, we approach every day with purpose and passion. If you're ready to join a mission-driven company where every teammate has the opportunity to thrive, Evolve might just be the place for you.
Why this role
The Analyst, People Operations plays a key role in supporting the design, delivery, and continuous improvement of the systems, programs, and processes that shape the employee experience. This role combines data analysis, systems administration, and hands-on oper Tational support to ensure that our People Operations function runs efficiently and aligns with company culture and business objectives. The ideal candidate is detail-oriented, systems-savvy, and passionate about using data and process improvement to create a positive, consistent, and scalable employee experience across the full lifecycle.
What you'll do
Analyze and report on key People metrics, including diversity, turnover, and recruitment data, identifying trends and providing actionable recommendations to People and Leadership teams.
Support the development and maintenance of People insights dashboards to inform data-driven decision-making.
Ensure compliance with internal, company, and regulatory reporting requirements.
Support the administration of People systems such as Betterworks (engagement surveys, performance reviews, goal setting) and integrations with Rippling
Maintain accurate teammate profiles in HR systems, ensuring data integrity and alignment across platforms.
Maintain and update People team SOPs and process documentation to ensure consistency and compliance.
Manage key operational processes including onboarding, offboarding, and employment verifications, ensuring a positive and compliant experience for all employees.
Assist with general People team inquiries via internal chat and email, providing timely and accurate support.
Support the design and implementation of company-wide People programs (e.g., performance management, goal setting, engagement, recognition) to ensure alignment with business priorities and culture.
Partner with the People Operations leader to evaluate and enhance key lifecycle processes (onboarding, development, mobility, offboarding), ensuring efficiency and scalability.
What makes you a great fit
Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
Minimum 2 years of experience in People Operations, HR analytics, or a similar HR support role.
Proficiency with HR systems such as Rippling, Betterworks, Greenhouse, or comparable platforms.
Strong analytical skills and ability to translate data into insights and recommendations.
Excellent organizational skills with strong attention to detail and accuracy.
Ability to manage multiple priorities, meet deadlines, and adapt to shifting business needs.
Strong interpersonal and communication skills; able to collaborate effectively across teams and levels.
Commitment to maintaining confidentiality and handling sensitive information with professionalism.
Proficiency in Microsoft Office Suite and Google Workspace; experience with reporting and visualization tools (e.g., Excel, Tableau) is a plus.
Working knowledge of HR compliance best practices.
Compensation
Annual base salary range: $75,680 to $94,600, depending on relevant experience.
Location
All Evolve team members must live in one of our approved locations by their first day. We can hire from anywhere in the U.S. except D.C. and Hawaii. Some positions may also have restrictions based on compensation in the following states: California, Maryland, New York, Pennsylvania, Rhode Island, and Washington. If you live in Colorado, you can work remotely anywhere in the state, at our downtown Denver office, or a hybrid of both! If you're planning to move soon, please let us know, and we'll be happy to review your application again.
California Applicant Privacy Policy | Evolve
How we reward Evolvers
We're intentional about offering benefits that empower every Evolver to thrive both professionally and personally because they're more than perks-they're investments in our customer-obsessed, high-performing team.
We believe in treating others as they want to be treated, providing benefits that deliver real value, and challenging the status quo to meet the diverse needs of our team. Whether it's helping you take care of your health, plan for the future, or celebrate life's milestones, our offerings are designed to support you every step of the way.
Financial Wellness: Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match.
Family Support: 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage.
Health & Wellness: Comprehensive medical, dental, and vision plans (100% employer-paid for individual enrollment), 10 free mental health visits, and pet insurance.
Time to Recharge: Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you.
Travel Perks: Annual Evolve travel credit after one year and discounts on stays at all Evolve properties.
Growth Opportunities: World-class onboarding programs, learning, and development resources to help you grow your impact.
Connection: Employee Resource Groups celebrating our diverse communities at Evolve.
How we work together
With our core values as our guide, every Evolver helps shape the company we want to work for and the people we want to be. We've cultivated a culture of collaboration, care, and responsibility that we can all be proud of, and we're excited to see what you'll bring as your authentic self.
Still curious about who we are and what we do? Read more about our business and our culture at evolve.com.
EEO
At Evolve, we are committed to diversity and inclusion. As an equal opportunity employer, all qualified candidates will be considered for employment without regard to race, color, creed, religion, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, military service or veteran status, physical or mental disability, or any other legally protected characteristic. Evolve participates in e-Verify for all positions.
If you have a disability or special need that requires accommodation at any point in the hiring process, please let your recruiter know.
$75.7k-94.6k yearly 6d ago
Oracle Fusion Cloud Environment & Release Analyst
Switch 4.8
Las Vegas, NV jobs
At Switch, we don t just design, build and operate data centers we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn t just about technology it s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world s most advanced digital infrastructure that powers the progress of humanity.
The Role: Oracle Cloud EPM Analyst
As an Oracle Cloud EPM Analyst at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine what s possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.
Switch is modernizing its core operations, and this role will lead the design, implementation, and testing of Oracle Fusion ERP. In the first year, you ll focus on rolling out key modules that streamline processes and build the foundation for growth. Beyond implementation, you ll shape how Switch uses ERP to drive innovation, efficiency, and smarter decisions.
What You ll Do
Drive next-level innovation to support our mission-critical infrastructure.
Work in a fast-paced, high-impact environment where execution is key.
Leverage cutting-edge technology and sustainable design principles to create world-class solutions.
Uphold Switch s Karma philosophy leading with integrity and empowering those around you.
Specific responsibilities include the following:
Administer OCI resources (compute, storage, networking).
Monitor performance, availability, and incidents; coordinate with Oracle.
Perform patching, upgrades, backups, recovery, and DR planning.
Manage SaaS environments (ERP, HCM, SCM) ensuring stability.
Own environment strategy, refresh cycles, and cutovers.
Govern release and migration processes for patches/integrations.
Partner with Oracle and internal teams on quarterly updates.
Define governance standards (naming conventions, refresh protocols, access).
Support DevOps, CI/CD, and testing automation.
Maintain documentation and dashboards.
Collaborate with business and support teams during releases.
What We re Looking For
Innovators & Builders You see challenges as opportunities and thrive in uncharted territories.
High-Performance Thinkers You have a relentless drive for excellence and a passion for pushing the envelope. You thrive in high impact
environments where execution is key.
Integrity-Driven Leaders You operate with honor, responsibility, and purpose, recognizing that the energy you put out into the world will return to you.
Tech Pioneers You understand the power of technology to change the world and want to be at the forefront of that transformation.
What You'll Bring
7 10 years in system administration and ERP environment/release management.
Hands-on experience with Oracle Cloud Infrastructure (OCI) and Oracle SaaS (ERP, HCM, SCM).
Strong knowledge of Linux/Unix administration, networking, and cloud monitoring.
Experience with ERP SaaS environment management, release strategy, and quarterly updates.
Familiarity with automation and DevOps tools (Terraform, Ansible, Jenkins, CI/CD).
Strong troubleshooting, incident management, and project coordination skills.
Knowledge of ITIL change/release management.
Bachelor s degree in IT, Computer Science, Engineering, or related field.
Preferred: Oracle Cloud Infrastructure (OCI), ITIL, or PMP certifications.
Why Switch?
A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.
Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Join Us & Make a Difference
This is more than a job it s a mission. If you re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Let s Build the Future Together.
*Remote applicants must reside in one of our registered states: AL, AZ, CA, CO, GA, IL, LA, MA, MI, MO, NC, NV, NY, OR, TX, UT, VA, WA.
$74k-99k yearly est. 49d ago
Financial Analyst Capex Systems
Switch 4.8
Las Vegas, NV jobs
At Switch, we don t just design, build and operate data centers we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn t just about technology it s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world s most advanced digital infrastructure that powers the progress of humanity.
The Role: Financial Analyst Capex Systems
As a Financial Analyst Capex Systems at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine what s possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.
What You ll Do
Drive next-level innovation to support our mission-critical infrastructure.
Work in a fast-paced, high-impact environment where execution is key.
Leverage cutting-edge technology and sustainable design principles to create world-class solutions.
Uphold Switch s Karma philosophy leading with integrity and empowering those around you.
Specific responsibilities include the following:
Support the design, configuration, and testing of Oracle Fusion ERP/EPM planning modules for capital forecasting, budgeting, and reporting.
Assist with data migration, mapping, and validation between legacy systems and Oracle Fusion.
Participate in user acceptance testing (UAT) and regression testing during quarterly Oracle SaaS updates.
Build and maintain driver-based financial models to support investment planning and scenario analysis.
Prepare financial reports, dashboards, and variance analyses to monitor project performance.
Collaborate with the FP&A, IT, and Accounting teams to integrate CapEx planning with core financial systems (GL, Projects, Fixed Assets).
Support annual budgeting and rolling forecast cycles for capital expenditures.
Identify opportunities to automate and streamline CapEx reporting and planning processes through ERP tools.
Provide training and documentation support for new system functionality and planning best practices.
Perform other analyses and tasks as requested by Finance leadership.
What We re Looking For
Innovators & Builders You see challenges as opportunities and thrive in uncharted territories.
High-Performance Thinkers You have a relentless drive for excellence and a passion for pushing the envelope. You thrive in high impact
environments where execution is key.
Integrity-Driven Leaders You operate with honor, responsibility, and purpose, recognizing that the energy you put out into the world will return to you.
Tech Pioneers You understand the power of technology to change the world and want to be at the forefront of that transformation.
What You'll Bring
3+ years of experience in FP&A, CapEx planning, or ERP financial systems roles.
Strong expertise with Oracle Fusion ERP/EPM, including configuration, integration, and reporting.
Proven ability to design and execute financial models, forecasts, and scenario analyses.
Strong analytical, problem-solving, and business partnering skills.
Bachelor s degree in Management Information Systems, Finance, Accounting, or related fields required
Why Switch?
A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.
Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Join Us & Make a Difference
This is more than a job it s a mission. If you re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Let s Build the Future Together.
$73k-102k yearly est. 39d ago
Financial Analyst Capex Systems
Switch, Inc. 4.8
Las Vegas, NV jobs
About Switch At Switch, we dont just design, build and operate data centerswe are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isnt just about technologyits about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the worlds most advanced digital infrastructure that powers the progress of humanity.
The Role: Financial Analyst Capex Systems
As a Financial Analyst Capex Systems at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine whats possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.
What Youll Do
* Drive next-level innovation to support our mission-critical infrastructure.
* Work in a fast-paced, high-impact environment where execution is key.
* Leverage cutting-edge technology and sustainable design principles to create world-class solutions.
* Uphold Switchs Karma philosophy leading with integrity and empowering those around you.
Specific responsibilities include the following:
* Support the design, configuration, and testing of Oracle Fusion ERP/EPM planning modules for capital forecasting, budgeting, and reporting.
* Assist with data migration, mapping, and validation between legacy systems and Oracle Fusion.
* Participate in user acceptance testing (UAT) and regression testing during quarterly Oracle SaaS updates.
* Build and maintain driver-based financial models to support investment planning and scenario analysis.
* Prepare financial reports, dashboards, and variance analyses to monitor project performance.
* Collaborate with the FP&A, IT, and Accounting teams to integrate CapEx planning with core financial systems (GL, Projects, Fixed Assets).
* Support annual budgeting and rolling forecast cycles for capital expenditures.
* Identify opportunities to automate and streamline CapEx reporting and planning processes through ERP tools.
* Provide training and documentation support for new system functionality and planning best practices.
* Perform other analyses and tasks as requested by Finance leadership.
What Were Looking For
* Innovators & Builders You see challenges as opportunities and thrive in uncharted territories.
* High-Performance Thinkers You have a relentless drive for excellence and a passion for pushing the envelope. You thrive in high impact
environments where execution is key.
* Integrity-Driven Leaders You operate with honor, responsibility, and purpose, recognizing that the energy you put out into the world will return to you.
* Tech Pioneers You understand the power of technology to change the world and want to be at the forefront of that transformation.
What You'll Bring
* 3+ years of experience in FP&A, CapEx planning, or ERP financial systems roles.
* Strong expertise with Oracle Fusion ERP/EPM, including configuration, integration, and reporting.
* Proven ability to design and execute financial models, forecasts, and scenario analyses.
* Strong analytical, problem-solving, and business partnering skills.
* Bachelors degree in Management Information Systems, Finance, Accounting, or related fields required
Why Switch?
* A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
* Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.
* Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
* Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
* Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Join Us & Make a Difference
This is more than a jobits a mission. If youre ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Lets Build the Future Together.
$73k-102k yearly est. 40d ago
Technical Analyst, Oracle Cloud
Calix 4.8
Remote
This is a remote position that could be based anywhere in the United States. Ideally targeting EST or CST regions. Are you ready to take your career to the next level with a company that values innovation, collaboration, and growth? Calix is offering an exceptional opportunity for a Senior Oracle Fusion Technical Analyst to be a part of our dynamic team. At Calix, we believe in empowering our employees to drive change and make a real impact.
The Technical Analyst, Oracle Cloud provides expertise in the support and maintenance of Oracle Cloud modules. Experience in product personalization, data integration, data conversion and report development are required.
As a Technical Analyst, you will play a pivotal role in our cloud transformation program, working closely with business stakeholders to translate ideas into implementable, supportable designs. You will have the chance to run PaaS solutions like Oracle Integration Cloud/SOA, integrating them seamlessly with Oracle SaaS products. Your role will encompass developing, integrating, and implementing application components. Additionally, you will handle system configurations, maintenance, technical support, documentation, and administration of Oracle Cloud applications.
The Technical Analyst should have expertise in Oracle Fusion advanced tools such as OIC, data extracts, application security, JavaScript, REST APIs, SOAP, and web services.
The role sometimes requires availability to work nights, weekends, and holidays to support period close activities, non-production refreshes, patches, and upgrades when needed.
At Calix, we offer a highly collaborative, fast-paced, and rapidly growing environment where you can thrive. We value hands-on, self-motivated, and proactive individuals who are passionate about solving problems, automating manual processes, and driving continuous improvement. Flexibility is key, as you may need to be available to work nights, weekends, and holidays to support period close activities, non-production refreshes, patches, and upgrades.
This is more than just a job-it's a chance to be part of a company that operates on an international scale and adheres to Sarbanes-Oxley compliance. If you have experience working with an Oracle team and are ready to embrace a challenging and rewarding role, Calix is the place for you.
Responsibilities and Duties:
Execute development, implementation and enhancements of technical components, capture & analyze business and system requirements, and administer Oracle, prepare technical specification documents, design solutions, prototype, tests.
Collaborate with key stakeholders and business leaders to design and implement technical solutions, address performance gaps and technical debt, and develop high-level implementation plans while ensuring alignment with architectural guidelines.
Lead the development of Oracle Cloud integrations, reports, and applications, providing support throughout the entire project lifecycle with documentation.
Effectively communicate and drive project deliverables to successful completion within the given timeframe and advise functional and business teams on options, risks, and impacts on other processes or systems.
Oversee Oracle Service Request management and escalate priority issues as needed.
Develop, enhance and support complex integrations using OICS, Web Services (REST/SOAP API), BIP/OTBI Reports, dashboards, extracts, error handling, SOAP services, Sandboxes etc.
Design and develop PaaS solutions and customizations using VBCS, Groovy, JavaScript and Oracle Apex.
Minimum Qualifications:
Proficient with minimum 5 years of techno-functional solution deployments on Oracle Fusion Cloud modules (SCM & Finance) and Integrations.
Over 8 years of industry experience with developments in Oracle implementations, rollouts, enhancement and Support on various Oracle platforms and modules.
Proven expertise in developing and supporting integrations of Oracle Cloud applications with third-party systems to enhance and streamline business processes.
Experience and familiarity with integrations using Groovy Script, PL/SQL, and FBDI/ADFDi, scheduler methods along with Oracle Cloud Infrastructure (OCI).
Extensive experience with cross-track Oracle SCM and Finance touchpoints, coupled with expertise in designing reports using XML/BI Publisher.
Comprehensive knowledge and experience with the full SDLC lifecycle.
Exceptional problem-solving, analytical and presentation skills.
Bachelor's degree in information systems, Computer Science, or a related field.
Preferred Qualifications:
Experience with B2B integrations using EDI on OpenText and Ariba Network.
Familiar with handling multiple currencies Oracle business processes.
Certifications in Oracle Cloud Technologies
Location:
Remote-based position located in the United States. Ideally EST or CST time zones.
#LI-Remote
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
110,400 - 177,100 USD Annual
Select US Metros and States:
96,000 - 154,000 USD Annual
Other US Locations:
86,400 - 138,600 USD Annual
As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
$74k-94k yearly est. Auto-Apply 1d ago
Senior IT Financial Operations Analyst, Hybrid
Ciena 4.9
Baltimore, MD jobs
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
*This position is a Hybrid position which will require you to be in-office 2-3 days/week in Hanover, MD, USA*
Are you passionate about driving operational excellence, optimizing technology investments, and enabling data-driven decision-making?
Ciena is seeking a Senior IT Financial Operations Analyst who will play a critical role in ensuring IT investments align with business goals, deliver optimal returns, and improve efficiency across the organization. Reporting to the Director of IT Strategy and Governance, you'll collaborate across IT, Finance, and Procurement to analyze data, provide actionable insights, and streamline operations.
How You Will Contribute:
Optimize Cloud Spending: Implement and manage Cloud FinOps practices across AWS, Azure, GCP, and OCI to maximize value and drive cost efficiency. Analyze cloud usage data, develop dashboards, and recommend cost-saving strategies.
Drive Financial Operational Efficiency: Manage IT budgets, technology-related expenses, and contracts while proactively identifying opportunities for cost optimization.
Ensure Data Accuracy: Collaborate with IT, Finance, and Accounting teams to ensure accurate financial reporting, billing, and cost allocation across the company.
Enable Data-Driven Decisions: Provide actionable insights through data analysis, reporting, and development of key performance indicators (KPIs) to inform strategic decision-making.
Streamline Operations: Identify and implement process improvements to enhance IT efficiency and support faster, data-driven business decisions.
Support Strategic Planning: Assist in developing and executing the IT strategic plan, including financial models and business cases for projects and initiatives.
Continuous Improvement: Document and streamline IT processes, drive process standardization, and identify automation opportunities to improve data quality and reporting accuracy.
The Must Haves:
Bachelor's degree in Finance, Accounting, Business Administration, Information Technology, or a related field.
7+ years of experience in IT business operations, FP&A, or accounting.
Proven expertise in data analysis and reconciliation, especially with large datasets.
Strong understanding of Cloud FinOps principles and practices, including cloud billing and cost optimization.
Proficiency in data analytics tools such as Power BI.
Strong analytical, problem-solving, and critical-thinking skills, with attention to detail and a strategic mindset.
A self-starter who can manage competing priorities and work collaboratively across functional teams.
The Assets:
Experience in managing IT contract renewals and vendor spend analysis.
Familiarity with IT metrics, dashboards, and KPI development.
Knowledge of automation tools and process improvement methodologies.
Pay Range:
The salary range for this position is $88,600 - $141,500 USD
#LI-JD
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$88.6k-141.5k yearly Auto-Apply 60d+ ago
(Remote) Systems Analyst
Mid America Computer Corporation (MACC 4.2
Blair, NE jobs
A division of Harris; Mid-America Computer Corporation (MACC) is seeking a skilled Software Engineer with expertise in MSSQL, REST API, C# (.NET Core). The ideal candidate will be responsible for designing, developing, and maintaining high-quality software solutions that meet our business needs.
Who We Are:
MACC is a billing solutions company providing customer management and financial software, plus a variety of data processing, statement printing, and fulfillment services for communications companies that offer voice, video, wireless, data services and utility services. MACC is a member of the Harris Computer family of companies.
This remote role welcomes candidates anywhere in Canada and the US.
Salary: 50K - 65K
What You'll Do:
Design, develop, and maintain database solutions using MSSQL.
Develop and maintain RESTful APIs to support various applications.
Write clean, scalable, and efficient code in C# using .NET Core.
Develop and maintain front-end applications using Angular, Typescript, HTML, and CSS. • Partner with cross-functional teams to define, design, and ship new features.
Troubleshoot and debug applications to optimize performance.
Take part in code reviews and contribute to the continuous improvement of the development process.
Stay up to date with the latest industry trends and technologies.
What We're Looking For:
Associates degree in Computer Science, Engineering, or a related field.
Proven experience as a Software Engineer or similar role.
Proven proficiency in MSSQL and database design.
Experience with REST API development and integration.
Proficiency in C# and .NET Core framework.
Exceptional problem-solving skills and attention to detail.
Excellent communication and teamwork skills.
Ability to work autonomously and manage multiple tasks.
Preferred Qualifications:
Experience with cloud platforms such as Azure or AWS.
Knowledge of Agile development methodologies.
Familiarity with GitHub practices and tools.
Required Skills and Qualifications:
Associates degree in Computer Science, Engineering, or a related field.
Proven experience as a Software Engineer or similar role.
Strong proficiency in MSSQL and database design.
Experience with REST API development and integration.
Proficiency in C# and .NET Core framework.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork skills.
Ability to work independently and manage multiple tasks effectively.
What we can offer:
3 weeks' vacation and 5 personal days
Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
Employee stock ownership and RRSP/401k matching programs
Lifestyle rewards
Remote work and more!
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
#LI-remote
$60k-79k yearly est. 6d ago
Technical Analyst- Commercial
Knology of Charleston 4.4
Columbus, OH jobs
This is not a remote position and requires the employee to be IN-OFFICE in our Columbus Data Center.
The Technical Analyst-Commercial provides industry-leading customer service through a thorough and advanced understanding of the WOW! Business Data Product suite for our SMB, Enterprise, Strategic Enterprise, Wholesale, and Data Center customers in a 24/7 support organization.
Let us tell you about the perks!
• Be part of a company whose core values include respect, integrity, spirit of service, and accountability!
• Salary: This position pays $26.50/hr., depending on experience
• Medical, dental, and vision insurance, and 401k with a company match
• Paid time off, paid holidays, and tuition reimbursement.
What you'll be doing:
Essential duties and responsibilities include but are not limited to those listed below:
Provide second-level advanced support for all WOW! Business products (POTS, EMTA, VoIP, Hosted VoIP, PRI, T1, SIP, HSD, Email, Web Hosting, CATV, HICAP, Dark Fiber, Managed Services, Virtual Services, and Cloud Services) including diagnosis, troubleshooting, consulting, problem escalation and coordination.
Successfully coordinate interactions among WOW! Business customers, network administrators, vendors, technicians, service providers, and WOW! personnel to resolve customer impacting issues and events.
Gather data and prepare reports to measure the effectiveness of our service and support activities as required by management.
Respond in a timely manner to trouble tickets and incoming calls as they are presented within the workflow queue, and work directly with customers to gather and document all necessary information to effectively analyze and troubleshoot service-impacting issues.
Monitor Data Center critical systems: Security, Power, HVAC, and provide Hands & Feet support when required or requested by leadership.
Execute the proper documentation and security of customer equipment/packages shipped and received by the Data Centers as needed.
Monitor Internal and Customer networks, Server, Storage, and Applications to ensure that service-impacting events are identified, isolated and communicated to all necessary groups as effectively and efficiently as possible.
Successfully adhere to the Ticket Management and Data Center policies and procedures as needed.
Must be able to quickly recognize and diagnose customer, carrier, and far-end issues and take correct steps in securing problem resolution.
Assist with testing, certification and implementation, and support of new WOW! Business products as they are introduced.
Document all technical issues/solutions in the company ticketing or billing systems.
All other duties as assigned.
What YOU need is:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High school diploma or equivalent
Experience/Skills Needed:
2 years experience in the telecommunications field and/or previous experience providing technical support in a call center environment or equivalent
Industry-recognized certifications such as CCENT, Network +, SIP School, or equivalent telecommunications training to include IPv4/IPv6, VoIP, SIP is preferred, not required.
Knowledge of the suite of Internet protocols, including TCP/IP, DNS, DHCP as well as networks and LANs to include IP Network Sub-Networking.
Fundamental understanding and capable of troubleshooting; WAN, LAN, VLAN, VPN.
Knowledge of RF Signals and HFC networks is a plus.
Familiar with various Networking Tools, and Monitoring Applications.
Familiarity with local, long-distance, and toll-free telephony, with the ability to recognize and assist in resolving LNP porting, LIBD, PAC, telephony features, VoIP, and customer premise equipment.
Must be detail-oriented and well organized.
Strong analytical and troubleshooting skills.
Excellent communication skills including active listening skills and the ability to communicate effectively over the telephone. This includes anticipating customer responses and motivating customers to execute correct troubleshooting steps.
Ability to multi-task and function effectively and consistently in a fast-paced environment
Ability to work scheduled shifts in a 24/7 environment and participate in On-Call rotations as designated by management to meet business needs
Computer Skills:
Proficient with word processing and spreadsheet software, Internet software, and email.
Ability to learn billing software systems and access online support/tools.
Ability to learn and utilize CLI on various networking elements to investigate service impacting events.
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to talk and hear
Required to use hands to type, handle objects and paperwork
Required to use close vision and be able to focus
Required to sit, stand, bend at the knees and waist, and walk
Required to occasionally carry and climb a ladder
Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but don't check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
$26.5 hourly Auto-Apply 13d ago
Optimization Analyst
Further 4.3
Cleveland, OH jobs
Job Description
WE'RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.
Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients. If this sounds exciting to you, let's chat!
OPTIMIZATION ANALYST
What experience should you have:
2-4 years of experience in digital analytics, experimentation, CRO, or a related field.
Foundational understanding of A/B testing and experimentation concepts (hypotheses, test design, outcomes).
Experience defining business metrics and mapping data needs to business questions.
Ability to support measurement planning and translate business goals into data, tagging, and reporting requirements.
Hands-on familiarity with at least one experimentation platform (Adobe Target, Optimizely, Convert).
Working knowledge of analytics tools such as Adobe Analytics or GA4-and experience using data to uncover insights and tell a story.
Basic comfort interpreting statistical test outputs and understanding how results influence business decisions.
What you'll be doing in this role:
Support discovery work to understand client challenges and develop a structured backlog of evidence-based hypotheses.
Assist in designing A/B tests-including test plans, mockups, success metrics, and development requirements.
Partner closely with engineers to ensure experiments are built accurately and quality-checked before launch.
Analyze experiment performance using Adobe Target/Optimizely and tell a compelling story with the results.
Use Adobe Analytics to assess website performance against client goals and identify actionable insights.
Present findings to internal and client stakeholders in a clear, business-focused way.
What you'll need to accomplish in your first year:
Contribute consistently to the experimentation backlog through research, structured hypothesis development, and KPI alignment.
Deliver clear, actionable insights from test results that help clients make confident, data-driven decisions.
Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.
Apply today or check out all our opportunities!
#LI-Hybrid
By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights here. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights here.