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Dish network installer skills for your resume and career
10 dish network installer skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided professional and excellent customer service, highly skilled with scheduling, answering phones and helping the customer meet their expectations.
- Received weekly bonuses for exceeding in 6 metric areas including install time, and customer service surveys.
2. Installation Process
Installation process is the procedure to use when connecting something to a system. It may be a computer related item; whether software or hardware or any other installation.
- Trouble shot and solved problem areas Also answered customer questions regarding installation process and other questions related to Direct Television.
- Use excellent interpersonal skills in communicating with workers inside of buildings during installation processes to facilitate work completion.
3. RAN
RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.
- Determined proper location for satellite and ran cables to various rooms.
- Pulled and ran new cabling for new locations and followed all safety and company policies.
4. Customer Homes
- Delivered, installed and programmed satellite dishes in customer homes.
- Installed Dish Network and serviced Dish Network customer homes.
5. Customer Satisfaction
- Maintain a professional posture with customers and ensure customer satisfaction was above par.
- Handle incoming calls regaring billing and customer satisfaction.
6. Customer Education
- Run wiring, installed dishes, set up internet, customer education.
- Use problem-solving and technical skills to install satellite dishes and related equipment Troubleshoot satellite systems and provide customer education regarding system usage
7. Network Systems
- Install Dish Network systems and maintain and trouble shoot problems with systems.
- Installed Dish Network systems, surround sound systems, and phone systems.
8. Direct TV
- Install satellite TV and satellite internet for both Dish and Direct TV for local retailer.
- Installed all Direct TV and Dish sales.
9. Safety Regulations
- Administered all the working on the job site is in accordance with safety regulations and procedures.
- Maintained all the necessary safety regulations at the job site.
10. Test Equipment
Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.
- Satellite System Installer Install Direct and Dish Satellite systems Set-up receivers and test equipment
- Located and diagnosed signal transmission defects using various test equipment and visual inspection.
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List of dish network installer skills to add to your resume
The most important skills for a dish network installer resume and required skills for a dish network installer to have include:
- Customer Service
- Installation Process
- RAN
- Customer Homes
- Customer Satisfaction
- Customer Education
- Network Systems
- Direct TV
- Safety Regulations
- Test Equipment
Updated January 8, 2025
