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Dishwasher/waitress skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical dishwasher/waitress skills. We ranked the top skills for dishwasher/waitresses based on the percentage of resumes they appeared on. For example, 36.7% of dishwasher/waitress resumes contained customer service as a skill. Continue reading to find out what skills a dishwasher/waitress needs to be successful in the workplace.

15 dishwasher/waitress skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how dishwasher/waitresses use customer service:
  • Utilized great organizational and customer service skills.
  • Provide excellent customer service when helping customers.7.

2. Food Orders

Here's how dishwasher/waitresses use food orders:
  • Wash dishes, take food orders, bring meals to customers and handle money
  • Handled taken food orders and delivering food orders.

3. Customer Orders

Here's how dishwasher/waitresses use customer orders:
  • Obtained customer orders, cleaned dining sections, assisted other servers when needed or to ensure customer satisfaction and experience.
  • Handled customer orders along with their food and drinks & cash exchange.

4. Bus Tables

Bus tables refers to the process of cleaning restaurant tables after the customer has finished and paid for the meal. This includes cleaning the table of any dirty dishes, wiping down the table and seats, and (sometimes) resetting the table for the next guests.

Here's how dishwasher/waitresses use bus tables:
  • Provide waiter service to tables, bus tables and wash dishes.
  • Bus tables and wash dishes as needed.

5. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how dishwasher/waitresses use drink orders:
  • Performed produce preparation and accurately received food and drink orders.
  • Served customers food and drink orders* Cleaned establishment after closings

6. Dishwashers

Here's how dishwasher/waitresses use dishwashers:
  • Greeted customers with positive attitude and friendly smile*Dishwasher*Waited tables*Prepared food*Worked cash register
  • Started as a dishwasher, upon my 16th birthday I was given responsibility to open the restaurant on the weekends.

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7. Clean Tables

Here's how dishwasher/waitresses use clean tables:
  • Maintained adequate levels of clean tableware for dining room and kitchen.
  • Clean tables and make sure dinning area is clean.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how dishwasher/waitresses use pos:
  • Learned and aptly operated sophisticated touch-screen POS system contributing to increased efficiency and speed of service.
  • Operated POS system and telephone system Maintained timely/professional service to customers in all situations Formed strong work relationships

9. Customer Satisfaction

Here's how dishwasher/waitresses use customer satisfaction:
  • Provided customers with excellent service and took action to correct any problems to ensure customer satisfaction.
  • Maintain customer satisfaction by taking order and delivering food in a timely manner.

10. Cooking Equipment

Here's how dishwasher/waitresses use cooking equipment:
  • Operated large-volume cooking equipment such as grills, deep-fat fryers, and griddles.
  • Place clean dishes, utensils, or cooking equipment in storage areas.

11. Reset Tables

Here's how dishwasher/waitresses use reset tables:
  • Bussed and reset tables and kept dining room and work areas clean.

12. Sales Taxes

Here's how dishwasher/waitresses use sales taxes:
  • Served food or beverages to customers* Prepared checks that itemize and total meal costs and sales taxes.
  • Prepare a bill that is itemized and includes the total meal costs and sales taxes.

13. To-Go Orders

A to-go order refers to a food or beverage item served in a package, takeout container, or parcel which allows it to be taken away from a restaurant rather than eaten on the premises of the restaurant as a dine-in facility. A to-go order means your order from the restaurant but eat it at home and hence call it a takeout.

Here's how dishwasher/waitresses use to-go orders:
  • Take orders from patrons for food or beverages, as well as to-go orders.
  • Answer telephones, and take To-Go orders, and reservations.

14. Food Stations

Here's how dishwasher/waitresses use food stations:
  • Roll silverware, set up food stations or dining areas to prepare for the next shift or for large parties.
  • Maintained food stations compliant with sanitation and hygienic regulations.

15. Customer Complaints

Here's how dishwasher/waitresses use customer complaints:
  • Served dishes, supervised workers for customer satisfaction, analyzed customer complaints, managed inventory, and arranged schedules/shifts.
  • Assisted management in resolving customer complaints and maintaining a positive atmosphere for customers and staff Head Waitress/Bartender/Hostess/Takeaway.
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List of dishwasher/waitress skills to add to your resume

Dishwasher/waitress skills

The most important skills for a dishwasher/waitress resume and required skills for a dishwasher/waitress to have include:

  • Customer Service
  • Food Orders
  • Customer Orders
  • Bus Tables
  • Drink Orders
  • Dishwashers
  • Clean Tables
  • POS
  • Customer Satisfaction
  • Cooking Equipment
  • Reset Tables
  • Sales Taxes
  • To-Go Orders
  • Food Stations
  • Customer Complaints
  • Clean Environment
  • Ice Cream
  • Order Slips
  • Caf
  • Financial Transactions
  • Quality Customer Service
  • Waiting Tables
  • Clean Kitchen
  • Credit Card

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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