How To Become A Dispatch Assistant: What It Is and Career Path

What is a dispatch assistant and how to become one

Updated January 8, 2025

3 min read

The average dispatch assistant salary is $35,800. The most common degree is a bachelor's degree degree with an business major. It usually takes 1-2 years of experience to become a dispatch assistant. Dispatch assistants with a Medical Assistant certification earn more money. Between 2018 and 2028, the career is expected to grow 4% and produce 3,600 job opportunities across the U.S.

ScoreDispatch AssistantUS Average

Salary

2.8

Avg. Salary $35,800

Avg. Salary $59,228

Stability level

8.4

Growth rate 4%

Growth rate 0.3%

Diversity

8.8

Race

American Indian and Alaska Native 0.91%

Asian 3.85%

Black or African American 10.27%

Hispanic or Latino 17.51%

Unknown 5.06%

White 62.40%

Gender

female 67.55%

male 32.45%

Age - 44

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44

Stress level

8.4

Stress level is high

7.1 - high

Complexity level

5.2

Complexity level is intermediate

7 - challenging

Work life balance

5.0

Work life balance is fair

6.4 - fair

Key steps to become a dispatch assistant

Explore dispatch assistant education requirements

Most common dispatch assistant degrees

Bachelor's

31.0 %

High School Diploma

29.2 %

Associate

25.1 %

Start to develop specific dispatch assistant skills

Skills	Percentages
Data Entry	22.72%
Customer Service	18.01%
Emergency Calls	10.02%
Payroll	5.83%
LTL	5.25%

Complete relevant dispatch assistant training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New dispatch assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a dispatch assistant based on U.S. Bureau of Labor Statistics data and data from real dispatch assistant resumes.

Research dispatch assistant duties and responsibilities

Manage delivery confirmations, travel expenses and mileage ensuring accurate payroll reporting.
Monitor daily operations of all drivers; GPS tracking.
Track drivers on GPS and dispatch drivers to pick up shipments.
Cost, eta, pricing, type of vehicle need etc) by way of Inbound/Outbound calls.

Prepare your dispatch assistant resume

When your background is strong enough, you can start writing your dispatch assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a dispatch assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable dispatch assistant resume templates

Build a professional dispatch assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your dispatch assistant resume.