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Dispatch assistant part time jobs

- 9 jobs
  • Night Dispatch - Part-time

    R2 Logistics 4.0company rating

    Columbus, OH

    Hours: Part-time Weekend Days and Week Nights As a member of the Night Dispatch team, your role is pivotal in upholding R2 Logistics' standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time. Responsibilities Include: Contacting carriers to track and trace shipments Resolving issues in transit Inbound call handling Scheduling pickup and delivery appointments Order entry Additional administrative duties, as needed Preferred Qualifications: Outstanding customer service background Excellent communication skills, both written and verbal Ability to solve problems independently and as a team member Strong knowledge of Microsoft Office and basic computer programs Ability to assist with occasional overnight coverage as needed Benefits: One on one training Competitive base salary with uncapped commission Opportunity for internal career advancement About R2 Logistics Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality. As a third party logistics (3PL) company, we provide our customers access to over 35,000 contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
    $28k-35k yearly est. 3d ago
  • Part-Time Safety Services Dispatcher

    Ashland University Portal 4.6company rating

    Ashland, OH

    The part-time Safety Services Dispatcher position is under the direct supervision of the Director of Safety Services who reports to the Vice President for Student Affairs. Support the mission, goals and objectives of AU and the department. Assist the campus community in a constructive, effective and positive manner. Report safety concerns to the director. Initiate emergency response as necessary. Notify the director of scheduling conflicts. Maintain departmental confidentiality. At the start of each shift: review daily assignment sheet get current information from previous shift staff check for updates (i.e. notes on message board, etc.) review logs since last scheduled shift you worked Provide immediate follow up with all parties for incidents by conducting and documenting interviews. Notify the police for situations requiring their assistance (i.e. illegal drug activity on campus, incident involving a weapon, etc.). Assist with parking recordkeeping and ticket processing as directed. Assist with processing room reservations for the student center as directed. Assist with processing AU Mail Center mailings as directed. Maintain a safe, clean and organized work environment. Perform general housekeeping in the office (i.e. vacuuming, dusting, etc.). Perform all computer functions (i.e. card access, emergency notification, etc. as directed. Monitor security cameras. Any other task as directed by supervisor(s). Physical Demands Must be able to function effectively in stressful situations (i.e. situations involving conflict, medical emergencies, fire alarms, crowd control, etc.) Must be able to work in a noisy office environment and monitor scanners and radio traffic Must be able to assist customers walking up to the service window Required Qualifications High School or GED Maintain satisfactory attendance and punctuality Be able to use departmental radios, phones and computers Possess basic computer skills Possess writing skills to document incidents (create reports and log entries) Successfully satisfy all standard prescribed pre-employment screening Must be an effective communicator (i.e proper phone and radio etiquette) Must be able to respond to all types of emergency and routine service calls Must be able to learn basic computer functions and using a computer, document departmental communications Must be able to handle several tasks at once (multitasking) in a positive and effective manner Carry out duties with high levels of professionalism Preferred Qualifications College degree
    $37k-44k yearly est. 60d+ ago
  • Dispatcher

    Ritchie Bros 3.8company rating

    Olde West Chester, OH

    The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. * Direct activities related to towing operations and on-time performance goals. * Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. * Plan future day resource requirements and coordinate with towers to line up required truck resources. * Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. * Monitor transportation costs and identify opportunities for cost savings. * Recruit new towers to build towing networks with added resources. * Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. * Monitor work-in-progress & make necessary adjustments to ensure timely performance. * Identify and escalate issues or concerns related to transportation activities to management. * Form a fundamental relationship with the IAA Transportation team. * Establish and maintain good, positive working relationships with all tow drivers. * Review and analyze reports on transportation activity, including Time Performance metrics. * Comply with safety guidelines along with company policies and procedures. * Other duties as assigned. * 2+ years customer service experience, 1+ years direct dispatch
    $36k-43k yearly est. 28d ago
  • Security Dispatcher

    Cleveland Clinic 4.7company rating

    Canton, OH

    Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers and staff safe and secure. As a Dispatcher, you will play an essential role in this mission and be a part of our growing organization. Dispatchers are responsible for protecting patients, visitors, caregivers and hospital property by coordinating and addressing the Security Dispatch Office activities and responsibilities. **A caregiver in this position works varying part-time shifts from** **6:00am - 2:30pm,** **2:00pm -10:30pm, or** **10:00pm - 6:30am.** A caregiver who excels in this role will: + Receive calls and requests for service and formulate correct responses. + Regulate radio traffic by dispatching calls and relaying information. + Answer questions and give directions to visitors, caregivers and patients. + Monitor hospital activity on closed circuit television to be alerted to any escalating situations or unusual activity that may require Security involvement and responds appropriately. + Implement procedures for emergency situations such as fire, disaster, infant abduction, tornado, bomb threat, etc. as indicated in the Security Department Facility Orders and the M.C.I. Manual. + Complete appropriate and accurate documentation for dispatch logs, equipment logs, helipad logs, lost and recovered property, patient valuables, occurrence reports, etc. + Maintain knowledge of operation of access control systems. + Maintain knowledge of all alarm systems and appropriate responses. Minimum qualifications for the ideal future caregiver include: + High school graduate + Computer software proficiency + Typing and data entry skills + Clear speaking voice over a security radio system + Ability to dispatch personnel in escalating situations + Visual acuity to monitor security screens continuously Preferred qualifications for the ideal future caregiver include: + Previous security and/or dispatch experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required **Pay Range** Minimum hourly: $15.25 Maximum hourly: $19.60 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
    $15.3-19.6 hourly 6d ago
  • Dispatcher, Life Science

    Us Pack Services LLC

    Akron, OH

    USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support: Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems. Assist Independent Contractors with route completion issues, escalations, and general operational support needs. Build positive relationships with customers and contractors to strengthen service satisfaction and retention. Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination: Process routed, on-demand, and special delivery orders in accordance with established standards and procedures. Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints. Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met. Essential Job Duties and Responsibilities - Administrative and Operational Support: Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs). Maintain and log Proof of Delivery (POD) documentation within required timeframes. Track shipments via GPS and proactively resolve delays or service interruptions. Conduct post-flight and trace investigations as needed to support continuous service improvement. Generate daily reports summarizing transportation issues and proposed corrective actions. Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting: Manage incoming emails, electronic filing, and system data related to customer and contractor records. Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary. Knowledge/Skills/Abilities Requirements: Strong communication skills, both written and verbal, across all organizational levels. Exceptional attention to detail and accuracy in data entry and recordkeeping. Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment. Strong critical thinking and problem-solving abilities. Ability to work independently as well as collaboratively within a team environment. Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems. Ability to handle multiple priorities and meet deadlines under pressure. Bilingual (English-Spanish) preferred. Education/Experience/Certificates/Licenses Requirements: High school diploma required; Associate's Degree preferred. Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles. Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred. Knowledge of aviation or airline networks is a plus. Shift Days: Tuesday through Saturday OR Sunday through ThursdayShift Hours: 2nd Shift Available ( Available to work extra hours, weekends, and holidays preferred .) Payrate: Up to $22 per hour At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success. Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion. Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: **************************
    $22 hourly Auto-Apply 60d+ ago
  • Dispatcher

    Rbglobal

    Cincinnati, OH

    The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. 2+ years customer service experience, 1+ years direct dispatch Direct activities related to towing operations and on-time performance goals. Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. Plan future day resource requirements and coordinate with towers to line up required truck resources. Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. Monitor transportation costs and identify opportunities for cost savings. Recruit new towers to build towing networks with added resources. Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. Monitor work-in-progress & make necessary adjustments to ensure timely performance. Identify and escalate issues or concerns related to transportation activities to management. Form a fundamental relationship with the IAA Transportation team. Establish and maintain good, positive working relationships with all tow drivers. Review and analyze reports on transportation activity, including Time Performance metrics. Comply with safety guidelines along with company policies and procedures. Other duties as assigned.
    $29k-38k yearly est. Auto-Apply 28d ago
  • Security Dispatcher

    Cleveland Clinic 4.7company rating

    Canton, OH

    Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers and staff safe and secure. As a Dispatcher, you will play an essential role in this mission and be a part of our growing organization. Dispatchers are responsible for protecting patients, visitors, caregivers and hospital property by coordinating and addressing the Security Dispatch Office activities and responsibilities. A caregiver in this position works varying part-time shifts from 6:00am - 2:30pm, 2:00pm -10:30pm, or 10:00pm - 6:30am. A caregiver who excels in this role will: * Receive calls and requests for service and formulate correct responses. * Regulate radio traffic by dispatching calls and relaying information. * Answer questions and give directions to visitors, caregivers and patients. * Monitor hospital activity on closed circuit television to be alerted to any escalating situations or unusual activity that may require Security involvement and responds appropriately. * Implement procedures for emergency situations such as fire, disaster, infant abduction, tornado, bomb threat, etc. as indicated in the Security Department Facility Orders and the M.C.I. Manual. * Complete appropriate and accurate documentation for dispatch logs, equipment logs, helipad logs, lost and recovered property, patient valuables, occurrence reports, etc. * Maintain knowledge of operation of access control systems. * Maintain knowledge of all alarm systems and appropriate responses. Minimum qualifications for the ideal future caregiver include: * High school graduate * Computer software proficiency * Typing and data entry skills * Clear speaking voice over a security radio system * Ability to dispatch personnel in escalating situations * Visual acuity to monitor security screens continuously Preferred qualifications for the ideal future caregiver include: * Previous security and/or dispatch experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required Pay Range Minimum hourly: $15.25 Maximum hourly: $19.60 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
    $15.3-19.6 hourly 6d ago
  • Dispatcher

    Ritchie Bros 3.8company rating

    Lorain, OH

    The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. * Direct activities related to towing operations and on-time performance goals. * Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. * Plan future day resource requirements and coordinate with towers to line up required truck resources. * Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. * Monitor transportation costs and identify opportunities for cost savings. * Recruit new towers to build towing networks with added resources. * Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. * Monitor work-in-progress & make necessary adjustments to ensure timely performance. * Identify and escalate issues or concerns related to transportation activities to management. * Form a fundamental relationship with the IAA Transportation team. * Establish and maintain good, positive working relationships with all tow drivers. * Review and analyze reports on transportation activity, including Time Performance metrics. * Comply with safety guidelines along with company policies and procedures. * Other duties as assigned. * 2+ years customer service experience, 1+ years direct dispatch
    $36k-43k yearly est. 27d ago
  • Dispatcher

    Rbglobal

    Lorain, OH

    The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. 2+ years customer service experience, 1+ years direct dispatch Direct activities related to towing operations and on-time performance goals. Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. Plan future day resource requirements and coordinate with towers to line up required truck resources. Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. Monitor transportation costs and identify opportunities for cost savings. Recruit new towers to build towing networks with added resources. Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. Monitor work-in-progress & make necessary adjustments to ensure timely performance. Identify and escalate issues or concerns related to transportation activities to management. Form a fundamental relationship with the IAA Transportation team. Establish and maintain good, positive working relationships with all tow drivers. Review and analyze reports on transportation activity, including Time Performance metrics. Comply with safety guidelines along with company policies and procedures. Other duties as assigned.
    $30k-39k yearly est. Auto-Apply 27d ago

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