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Become A Dispatch Manager

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Working As A Dispatch Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Getting Information
  • Scheduling Work and Activities
  • Coordinating the Work and Activities of Others
  • Deal with People

  • Unpleasant/Angry People

  • Make Decisions

  • Repetitive

  • Stressful

  • $79,000

    Average Salary

What Does A Dispatch Manager Do At Ocean Beauty Seafoods LLC

* Optimize our truck routing to ensure deliveries are made in the most efficient route Schedule routes Keep overtime to a minimum Ensures orders are packed and trucks are properly loaded for Drivers.
* Ensure drivers are compliant with DOT regulations- hours of service, qualification files, inspection logs, etc.
* Deliver products as a backup We know you will be the best candidate for this job if you
* Have 5 years of experience driving a delivery truck Have held a Class B CDL license or higher for 2 years
* Have a valid Drivers License in the state of Texas Are eager to learn all areas of our business Have a clean driving record Can lift 75 lbs.
* Dont worry; we have great benefits and perks too! Wellness Plans Medical, Dental, Vision Life, ADD, LTD Our personal favorite perk Seafood discounts! We take pride in a safe work environment, drug and background checks required.
* We are committed to creating a diverse and comfortable work environment for everyone.
* Ocean Beauty Seafood LLC is an equal opportunity employer and provides for the recruitment, hiring, and promotion of women, handicapped persons, Disabled, Veterans, and members of all ethnic minority groups in all areas of work.
* Ocean Beauty Seafoods is an Equal Opportunity Employer.
* EOE/AA M/F/VETS/DISABILITY

What Does A Dispatch Manager Do At Calportland Company

* Key functions and tasks required in this position: Complete management of Dispatch system and Dispatch personnel responsible for scheduling material demands at multiple ready mix concrete plants using various dispatch systems in the Phoenix Region Safety and development of all personnel, including training, certifications, staffing recommendations and administering discipline.
* Assisting with resolution of customer delivery issues and customer complaints.
* Responsible for efficient and timely delivery of materials, based on customer demand.
* Strong understanding of aggregate and cement related delivery and product usage.
* Knowledge and compliance with Department of Transportation Regulations directly affecting our Drivers Responsible for goal-setting and customer service.
* Direct, coach and develop employees and ensure company policy compliance.
* Focus on improving and documenting daily activity for Dispatch Operations

What Does A Dispatch Manager Do At MV Transportation

* The company vision, values and culture are understood, communicated and positively promoted.
* Set positive example for dispatch agents by providing consistent support and positive leadership.
* Responsible for positive employee morale and quality customer service.
* Proactively assess staffing needs as determined by service hours and peak call periods.
* Define and publish staff schedules based on service demand and in accordance with collective agreements.
* Recruit, interview and select employees in compliance with MVT hiring practices and minimum standards of qualification.
* Recommend personnel for promotion, demotion or reclassification.
* Ensure prompt investigation and resolution of complaints and incidents as relates to direct reports and in compliance with company policy and collective agreement.
* Impose discipline according to company policy and in compliance with collective agreements including suspension or termination of employment.
* Participate in and advise senior management regarding labor relations strategies and relationships.
* Respect and maintain the confidentiality of all employee records, business records, client and customer information, data and other information not otherwise available to the public.
* Ensures all safety regulations are being observed and all training methods are adequate and effective.
* Ensure dispatch protocols are in compliance with both client and company policies and procedures.
* Organize and coordinate dispatch agent training programs for new hires and refresher customer service training programs for department personnel.
* Prepares, verifies, and authorizes employee schedules and work records for payroll purposes.
* Assigns work duties to qualified employees to ensure adequate coverage of all shifts.
* Monitor dispatch performance as it relates to driver incidents, equipment failure, vehicle breakdowns, and other potential service disruptions.
* Monitor dispatch agents to ensure timely communication of passenger cancellations or changes as required.
* Provides dispatch coverage during peak service times and during employee shortages Ensure dispatchers assign will-call and same day trips to available and appropriate. vehicles in order to ensure on-time performance, minimize wait and ride times and to maintain system productivity.
* Ensure dispatchers document accurately and appropriately daily events related to service.
* Manage vehicle pull-outs according to schedule and/or customer expectations.
* Maximize wage to revenue percentages and minimize non-revenue and overtime wages.
* Define and publish driver schedules based on service demand and in accordance with collective agreements.
* Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
* Maintain accurate records and appropriate filing systems

What Does A Dispatch Manager Do At D.H. Pace

* Will learn to effectively manage employee performance, control labor and material costs and ensure service levels meet customer expectations Assist with employee/job scheduling and provide assistance with technical/mechanical trouble-shooting/problem solving Monitor technicians schedules to ensure timely completion of jobs and accurate customer invoicing Dispatch technicians to customer job sites to assess customers service, repair or installation needs and track jobs for completion to customers satisfaction.
* Learn to perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans Other duties may be assigned We set the tone forsuccess: Exposure to tenured DH Pace and Overhead Door leaders who will invest time in teaching our service based sales business model A hands-on approach to learning by doing" as you come into our organization and are exposed to the various products, services and customers we sell in the Atlanta Metro Area.
* We reward your hardwork, dedication and success: Advancement opportunities many of our dispatch managers have progressed to Department Managers, Estimators, or Sales Representatives.
* Successful employees are often granted transfers and promotions to new office locations for the organization Competitive Base Salary Comprehensive benefits including medical, dental, vision, life and disability coverage and 401(k) Paid Time Off Plan Company Closes in Observance of Major Holidays Your health and wellness is important to us Corporate Wellness Program and Non-smoking work environment Follow DH Pace on LinkedIn: Offer of employmentcontingent upon successful completion of pre-employment screening, backgroundcheck and E
* Verify.
* EOE M/F/Disability/Veteran AA VEVRAA Federal Contractor

What Does A Dispatch Manager Do At First Group

Direct all train dispatch activities to ensure safe, prompt and courteous commuter rail service in accordance with contractual requirements corporate policies, practices, government regulations, Operating Rules and special instructions Assess all train performance reports and interfaces regularly with other rail traffic control centers as well as railway operating officers to ensure coordination and daily performance of train operations and to immediately respond and correct deviations to the operating plan Provide leadership and direction to dispatchers and supervisors Ensure that personnel contribute toward a very high level of customer satisfaction under all circumstances Work with human resources and labor relations, as well as the Manager of Safety and Training, to ensure a well-qualified work force in sufficient numbers to provide dispatchers to cover 24/7 operations

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Top Skills for A Dispatch Manager

  1. Dispatch Drivers
  2. Delivery Trucks
  3. Weekly Payroll
You can check out examples of real life uses of top skills on resumes here:
  • Dispatch drivers and allocate materials for delivery.
  • Dispatch Golf cart delivery trucks in The Villages FL and surrounding areas for scheduled pickups and roadside emergencies.
  • Reconcile daily accounts receivable* Process employee weekly payroll sheets* Train new staff associates as needed on department policies and procedures.
  • Initiated warehouse improvements and attend weekly safety meetings to ensure machine/operational safety.
  • Introduced Quality Department involvement within Dispatch Department to improve customer service over the phone.

Dispatch Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 4,258 Dispatch Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Dispatch Manager Resume

View Resume Examples

Dispatch Manager Demographics

Gender

Male

54.8%

Female

34.9%

Unknown

10.2%
Ethnicity

White

61.1%

Hispanic or Latino

18.1%

Black or African American

11.1%

Asian

5.9%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

56.4%

Carrier

9.4%

Portuguese

6.8%

Italian

3.4%

Korean

2.6%

French

2.6%

Russian

2.6%

German

2.6%

Hindi

1.7%

Zulu

1.7%

Filipino

1.7%

Japanese

1.7%

Vietnamese

0.9%

Romanian

0.9%

Dutch

0.9%

Ukrainian

0.9%

Bosnian

0.9%

Armenian

0.9%

Greek

0.9%

Serbian

0.9%
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Dispatch Manager Education

Schools

University of Phoenix

32.2%

Ashford University

7.6%

Strayer University

7.6%

The Academy

6.2%

Arizona State University

4.3%

Kaplan University

4.0%

Pennsylvania State University

3.6%

Kent State University

3.3%

Community College of the Air Force

3.3%

Nassau Community College

2.9%

Miami Dade College

2.9%

University of Houston

2.9%

Ohio State University

2.5%

College of DuPage

2.5%

Frostburg State University

2.5%

Western Michigan University

2.5%

Northern Virginia Community College

2.5%

University of South Florida

2.2%

American University

2.2%

University of Toledo

2.2%
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Majors

Business

41.3%

Criminal Justice

6.2%

Management

4.9%

Psychology

4.6%

Accounting

4.6%

General Studies

4.3%

Marketing

3.5%

Computer Science

3.4%

Medical Assisting Services

3.2%

Nursing

3.1%

Supply Chain Management

2.8%

Liberal Arts

2.8%

Information Technology

2.7%

Communication

2.5%

Education

2.1%

Finance

1.9%

Electrical Engineering

1.6%

Aviation

1.6%

Health Care Administration

1.5%

Automotive Technology

1.4%
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Degrees

Other

35.4%

Bachelors

32.5%

Associate

18.7%

Masters

5.8%

Certificate

4.7%

Diploma

2.1%

License

0.7%

Doctorate

0.2%
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