What Does a Dispatch Manager Do

When it comes to the most important skills required to be a dispatch manager, we found that a lot of resumes listed 24.2% of dispatch managers included dot, while 7.3% of resumes included gps, and 5.0% of resumes included customer satisfaction. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

Learn more about what a Dispatch Manager does

How To Become a Dispatch Manager

If you're interested in becoming a dispatch manager, one of the first things to consider is how much education you need. We've determined that 37.5% of dispatch managers have a bachelor's degree. In terms of higher education levels, we found that 3.4% of dispatch managers have master's degrees. Even though some dispatch managers have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Dispatch Manager

Dispatch Manager Career Paths

Average Salary for a Dispatch Manager

Dispatch Managers in America make an average salary of $50,499 per year or $24 per hour. The top 10 percent makes over $78,000 per year, while the bottom 10 percent under $32,000 per year.
Average Dispatch Manager Salary
$50,499 Yearly
$24.28 hourly

What Am I Worth?


Roles and Types of Dispatch Manager

The role of a dispatch manager includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general dispatch manager responsibilities:

  • Optimize our truck routing to ensure deliveries are made in the most efficient route schedule routes keep overtime to a minimum ensures orders are packed
  • Key functions and tasks required in this position: complete management of dispatch system
  • The company vision, values and culture are understood, communicated

There are several types of dispatch manager, including:



Responsible for overseeing the entire operation, the manager has a lot of responsibility on his/her or her shoulders. When we say the entire operation, we mean planning, directing, and leading the organization.

Managers should expect to work a little more than a normal 40-hour week. Since they're in charge, they're expected to be available. That's why managers end up typically working 50 hours a week, sometimes you may get away with only working 45 hours, though.

The education requirements for managers vary depending on who you work for. You might be required to have a bachelor's degree, but you might also get away with an associate degree. Now, there are some management positions that require a master's degree but, again, it really all depends on where you take your management career.

  • Average Salary: $58,651
  • Degree: Bachelor's Degree

Warehouse Supervisor


You're not in the little leagues anymore. As a warehouse supervisor, you've stepped outside of the entry-level realm. So now it's time to pull your big-kid pants up and get to work. Your team is counting on you.

Warehouse supervisors ensure every day goes by smoothly and efficiently. That means you're looking over ways to improve the way you receive and store goods, as well as manage the warehouse inventory level. It may sound like a tough job, but it's rewarding, especially when your team accomplishes their goals.

On top of making sure every day goes smoothly, there're some other qualities you might want to possess if you're looking to be a great supervisor. Qualities like great communication skills and being open and welcoming to your team are clutch to have as a warehouse supervisor.

  • Average Salary: $49,556
  • Degree: Bachelor's Degree

Shipping Supervisor


Shipping supervisors are in charge of the shipping and receiving departments of distribution companies. They work in warehouses to ensure the proper shipping and timely delivery of products. They work with various people like truck owners, equipment operators, and customs officials. Primarily, they oversee general shipping activities. Similarly, they monitor shipping activities to verify items are being shipped to the correct location and in good condition. Also, they inspect loading operations to ensure adherence to warehouse and shipping specifications.

The minimum academic requirement for this position is a high school diploma or its equivalent. However, some employers prefer candidates with an associate's or bachelor's degree in logistics or supply chain management. You must have at least two years of experience in a similar role. Key skills include interpersonal, leadership, teamwork, conflict resolution, multitasking, and communication skills. Shipping supervisors make around $49,320 yearly. Their salary falls between $34,000 and $72,000.

  • Average Salary: $48,598
  • Degree: Bachelor's Degree

States With The Most Dispatch Manager Jobs

Mouse over a state to see the number of active dispatch manager jobs in each state. The darker areas on the map show where dispatch managers earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Dispatch Manager Jobs By State

RankStateNumber of JobsAverage Salary
3New York604$58,413
10New Jersey316$58,517
11North Carolina260$51,686
23South Carolina117$48,928
39West Virginia36$60,773
41New Mexico29$58,441
42New Hampshire27$47,695
43Rhode Island24$63,118
47North Dakota13$48,582
49South Dakota8$46,132

Dispatch Manager Education

Dispatch Manager Majors

38.2 %

Dispatch Manager Degrees


37.5 %


24.7 %

High School Diploma

24.6 %

Top Skills For a Dispatch Manager

Choose From 10+ Customizable Dispatch Manager Resume templates

Zippia allows you to choose from different easy-to-use Dispatch Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Dispatch Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Dispatch Manager diversity

Dispatch Manager Gender Distribution


After extensive research and analysis, Zippia's data science team found that:

  • Among dispatch managers, 38.3% of them are women, while 61.7% are men.

  • The most common race/ethnicity among dispatch managers is White, which makes up 55.2% of all dispatch managers.

  • The most common foreign language among dispatch managers is Spanish at 56.4%.

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Best States For a Dispatch Manager

Some places are better than others when it comes to starting a career as a dispatch manager. The best states for people in this position are Connecticut, Rhode Island, Delaware, and West Virginia. Dispatch managers make the most in Connecticut with an average salary of $64,066. Whereas in Rhode Island and Delaware, they would average $63,118 and $61,807, respectively. While dispatch managers would only make an average of $60,773 in West Virginia, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Connecticut

Total Dispatch Manager Jobs: 103
Highest 10% Earn:
Location Quotient:

2. Indiana

Total Dispatch Manager Jobs: 218
Highest 10% Earn:
Location Quotient:

3. Delaware

Total Dispatch Manager Jobs: 37
Highest 10% Earn:
Location Quotient:
Full List Of Best States For Dispatch Managers

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Top Dispatch Manager Employers

Most Common Employers For Dispatch Manager

RankCompanyAverage SalaryHourly RateJob Openings
1DISH Network$54,886$26.3921
2Comcast Technology Solutions$52,409$25.206
3Stanley Steemer$51,510$24.7612
4Waste Management$51,114$24.576
5Dupre Logistics$50,150$24.1117
6US Air Conditioning Distributors$49,987$24.037
7MV Transportation$49,934$24.0121