Research Summary. We analyzed 1,249 dispatch manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like UPS and U-Haul. Here are the key facts about dispatch manager resumes to help you get the job:

  • The average dispatch manager resume is 364 words long
  • The average dispatch manager resume is 0.8 pages long based on 450 words per page.
  • Dot is the most common skill found on a dispatch manager resume. It appears on 24.2% of resumes.
After learning about how to write a professional dispatch manager resume, you can make sure your resume checks all the boxes with our resume builder.


Dispatch Manager Resume Example

Choose From 10+ Customizable Dispatch Manager Resume templates

Zippia allows you to choose from different easy-to-use Dispatch Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Dispatch Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Dispatch Manager Resume Format And Sections


1. Add Contact Information To Your Dispatch Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Dispatch Manager Resume Contact Information Example #1

Dhruv Johnson | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Dispatch Manager Resume Relevant Education Example #1

Certificate In Business 2005 - 2006

Arizona State University Phoenix, AZ

Dispatch Manager Resume Relevant Education Example #2

Associate's Degree In Business 2014 - 2016

Strayer University Washington, DC


3. Next, Create A Dispatch Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Dispatch Manager Skills For Resume

  • GPS Skills

    GPS stands from Global Positioning System. It is a navigation system comprising of satellites that helps in determining the location, velocity, and synchronize time data for different modes of travel like air, sea, or land.

  • Disciplinary Actions Skills

    Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

  • Safety Rules Skills

    Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Top Skills for a Dispatch Manager

  • DOT, 24.2%
  • GPS, 7.3%
  • Customer Satisfaction, 5.0%
  • Disciplinary Actions, 3.9%
  • Other Skills, 59.6%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Dispatch Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Forklift Operator (Part-Time)
CEVA Logistics
  • Received Ceva Logistics employ of the month award and others.
  • Worked shipping and receiving docks,unloading and loading semi trailers using sit down forklifts.
  • Well versed in safety rules and regulations for equipment safety operation with regards to OSHA standards.
  • Load and unload LTL and TLD trailers in the most optimal way without damaging the freight.
  • Load and unload trailers using various forklifts and hand trucks.
Work History Example # 2
Dock Supervisor
  • Comply with all OSHA requirements.
  • Opened FC from day 1 as the nights dock clerk.
  • Manage the Transship Dock in getting trucks into the building and unloaded.
  • Checked in trailers using BOL, checked trailers in and out of dock doors.
  • Check trailers to ensure that they meet TDR and safety standards and properly fill out all necessary paperwork.
Work History Example # 3
Dispatch Manager
United Parcel Service
  • Tracked trailer movements globally using sophisticated tracking software with GPS capabilities.
  • Managed 10-23 Flatbed CDL drivers over a course of 3 years.
  • Prepare and manage safety procedures in accordance with Company, OSHA, and Dot guidelines.
  • Increased service, staff relations, and retention by 20% to 30% through extensive employee trainings and comprehensive meetings.
  • Implemented and managed safety procedures in accordance to company, OSHA, and DOT guidelines.
Work History Example # 4
Patrol Officer
Whelan Security Co.
  • Reported all incidents, accidents and medical emergencies to law enforcement.
  • Provide first aide/CPR until advanced care arrives.
  • Patrolled and monitored warehouse, call center and outside property through cctv and walking patrol.
  • Designed and maintained Microsoft excel spreadsheets, which documented various items relating to the concerns of security per day/week/month (i.e.
  • Monitor alarm systems and CCTV, dispatching officers to investigate areas of concern.

5. Highlight Your Dispatch Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your dispatch manager resume:

  1. Commercial Driver License (CDL)
  2. Certified Management Accountant (CMA)
  3. Certified Pharmacy Technician (CPhT)
  4. Forklift Safety and Inspector
  5. Certified Security Supervision & Management (CSS)
  6. Aircraft Dispatcher (ADX)


6. Finally, Add a Dispatch Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. DISH Network Jobs (21)
  2. Stanley Steemer Jobs (12)
  3. Waste Management Jobs (6)
  4. Dupre Logistics Jobs (17)
  5. US Air Conditioning Distributors Jobs (7)

Common Dispatch Manager Resume Skills

  • DOT
  • GPS
  • Customer Satisfaction
  • Disciplinary Actions
  • Safety Regulations
  • CDL
  • Customer Complaints
  • Driver Logs
  • Service Calls
  • Dispatch Operations
  • Emergency Situations
  • Safety Rules
  • OTR
  • Customer Calls
  • Direct Reports
  • Customer Relations
  • Owner Operators
  • Dispatch System
  • Vehicle Maintenance
  • Inbound Calls
  • Truck Maintenance
  • LTL
  • Outbound Calls
  • ETA
  • Customer Orders
  • HR
  • Inventory Control
  • Computer System
  • Indirect Supervision
  • Customer Issues
  • BOL
  • Ifta
  • Customer Inquiries
  • Customer Accounts
  • AS400
  • TMW
  • Service Vehicle
  • Two-Way Radio
  • Two Way Radios
  • QuickBooks
  • Bank Deposits
  • Equipment Locations
  • Independent Contractors
  • Transportation Vehicles
  • Delivery Route

Dispatch Manager Jobs