Dispatcher jobs in Aberdeen, WA

The Drain Doctors is a family-owned business with over 20 years' experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch Role - answering phones, entering customer information, and coordinating and scheduling technicians. This role is the central communication link between customers, technicians, and management. The ideal candidate will have strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties Answering Phones & Scheduling Service: Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. Technician Coordination: Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technician's likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. Customer Communication: Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. Record Keeping: Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. Emergency Management: Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. Liaison: Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. Reporting: Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications Organizational Skills: Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. Communication: Excellent verbal and written communication skills for interacting with customers and technicians. Software Proficiency: Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. Problem-Solving: Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. Customer Service: A commitment to providing exceptional customer service and building positive relationships. Mechanical Aptitude: A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. Job Requirements Full-Time Shift Availability Monday through Friday: 8:00 am - 4:30pm Compensation: $21-$25 per/hr. (DOE) Benefits: Health/Vision/Dental, Simple IRA, PTO, Sick Leave.

SHERIFF'S OFFICE DISPATCHER Ozaukee County Sheriff's Office Full-Time (40 hours per week) Starting Rate of Pay 2025: $25.91 - $33.10 based on experience with an excellent benefit package and WI Retirement System LATERAL TRANSFERS ACCEPTED POSITION SUMMARY: The Ozaukee County Sheriff's Office, an equal opportunity employer, is accepting applications for Dispatcher. A Dispatcher's primary responsibility is to receive and transmit reliable information to facilitate communications for law enforcement, fire and EMS personnel 24/7 during emergency and non-emergency operations; and make inquiry with local, State and Federal data resources, record a variety of data and other duties as assigned. Dispatchers are often the first point of contact for people in desperate need of help. Candidates need to work well under stress, must remain calm and keep their wits about them, and make sense of what the caller is dealing with so they can provide the exact emergency services needed. JOB DESCRIPTION Communicates with police/fire/EMS staff via radio. Communicates with the public via phone in both emergency and non-emergency capacity. Assesses information and routes as needed. Exposed to hostile, volatile situations via the telephone. First point of contact for people in need of assistance. Multi-tasks phone calls and radio transmissions simultaneously in order to send the appropriate assistance to the caller in an appropriate amount of time. Processes requests for an ambulance while following EMD protocols. On-going reviews and trainings in EMD protocols, rules, and axioms. Assists in giving life-saving directions to civilians over the phone. Performs inquires with local, state, and federal data bases. Enters, updates, and cancesl files regarding wanted persons, missing persons, stolen property, and restraining orders, Processes teletype messages and respond or route accordingly. Provides support services to all divisions within the Sheriff's Office as needed to include processing requests for criminal history records, name/address/call history, researching suspect information. Enters pertinent information provided by the caller and officer into the Records Management System. Education and/or Experience Requirements: General high school diploma or GED. Previous experience in dispatching, law enforcement, fire, or EMS operations preferred but not required. Licenses, Certifications, and Other Requirements: Valid driver's license Time System Advanced Certification Emergency Medical Dispatch Certification CPR Incident Command System IPAWS Certification Knowledge of radio-telephone operations and procedures. Procedures used in operating Computer Aided Dispatch and 9-1-1 systems. Ability to follow policies and procedures of receiving and processing emergency calls. Ability to use computer systems/software currently used in the Dispatch Department. Knowledge of law enforcement codes, practices and methods. Knowledge of City, state and federal laws as they apply to public safety dispatching. Knowledge of call screening techniques and phone etiquette. Ability to communicate effectively in oral and written forms. Ability to deal with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone. Physical Requirements Frequent periods of sitting while using a computer. Infrequent periods of lifting up to 25 pounds. Work Environment Work is performed indoors in an office environment. May occasionally deal with irritated, agitated, hostile or violent individuals. EOE / ADA Statement Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective and current employees to discuss potential accommodations with the employer. Candidates will be required to participate in a situation based computer exam / Criticall. Successful candidates will continue on to interviews. Candidates must be of good character as determined by an extensive pre-employment investigation and are required to pass physical and psychological examination and drug screening. **If you have questions regarding this position, please contact Hannah Karnitz, Administrative Services Coordinator, at either ************ or at [email protected] ** Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status. Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.

PASCO SCHOOL DISTRICT NO. 1 1215 WEST LEWIS ST PASCO, WASHINGTON 99301 PHONE ************** Dispatcher LOCATION: Transportation HOURS: 8.00/day, Monday - Friday 260-day calendar SALARY: $26.59 - $29.30 Salary Schedules AA Degree - $0.50/hour extra BA Degree $0.75/hour extra NEW HIRES ARE CONDITIONAL UPON PASSING A FINGERPRINT SCREENING ESSENTIAL RESPONSIBILITIES: Assist with tracking, compiling, adjusting, updating, assigning, notifying and/or reconciling all district requested trips for bus driver(s) which may include any necessary documentation for payment or reimbursement. Ensure an appropriate trip folder is available for assigned driver(s) to include all documents, keys and/or passes to complete trip(s). Assist with creating, tracking, updating, implementing and/or inputting bus routes. Provide professional communication via two-way radio between office and driver(s). Ensure student health alerts are updated, maintained and accurate for transportation needs. Participate in District meetings to communicate information and gain feedback and/or direction on a variety of issues. Maintain inventory of office supplies to ensure availability of required items. Distribute documents and materials to appropriate staff, students and/or parents. Answer phones including support for other departments, taking messages, responding to voicemails and/or forwarding calls. Perform clerical duties to assist in the daily activities for the building and administrator(s). Assists with supervision of students to ensure a safe and productive learning environment. NON-ESSENTIAL RESPONSIBILITIES: Assist other personnel as may be required to support them with the completion of their work activities. Perform other duties as assigned within the scope of the position. QUALIFICATIONS: High school diploma or equivalent, required. Prior job-related experience preferred but not required. Experience working in a K-12 setting preferred but not required. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office equipment such as computers, copiers, laminators, telephones, scanners, paper cutters, step ladders, and/or rolling book carts. Knowledge in proper use of English in both written and verbal forms, use of correct grammar, spelling, and punctuation. Maintain detailed and accurate records. Skill in operating standard office equipment including basic computer applications. Ability to sit and/or stand for prolonged periods. Understand and conduct verbal and written instruction. Knowledge of transportation requirements, appropriate laws, codes and/or regulations. Ability to accurately track and organize high volumes of requests. REQUIRED LICENSES, CERTIFICATIONS AND TESTING: Passing score on district administered clerical test. Keyboard accuracy of at least 50 words per minute (WPM) on district administered typing test. Letters and applications received after closing date will only be accepted and screened if the position remains unfilled. NOTICE OF NONDISCRIMINATION: Pasco School District does not discriminate in any programs or activities on the basis of sex, race, creed, age, religion, color, national origin, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of trained guide dog or service animal. Pasco School District provides equal access to the Boy Scouts, Girl Scouts, and other designated youth groups. Questions and complaints of alleged discrimination should be addressed to the following designated employees: Title IX and Civil Rights Compliance Officer-Sarah Thornton; 1215 W. Lewis St., Pasco, WA 99301, ************, ******************; and Sec. 504 Coordinator-Kristi Docken, 1215 W. Lewis St., Pasco, WA 99301, ************, ****************.

The Central Lane Communications Center (CLCC) was established as a regional consolidated communications center in April 1985. Organizationally, CLCC is part of the Eugene Police Department's 911 Communications Division. CLCC is jointly funded by the City of Eugene General Fund, fire dispatch user fees, and the State's 9-1-1 telephone tax. CLCC receives 911 calls for the majority of Lane County as well as non-emergency calls for the Eugene Police Department, Eugene Animal Welfare and Eugene-Springfield Fire Department. CLCC, on average, receives 1000 telephone calls a day between 911 and non-emergency lines. CLCC provides dispatch services for Eugene Police Department and 13 fire agencies across Lane County. This position performs specialized duties in the operation of a public safety communications system, including operating complex communications equipment for emergency and non- emergency situations; requests for assistance by police, fire, and emergency medical response units; dispatching and monitoring appropriate emergency public safety units; and keeping accurate records of communications received and transmitted. To view additional information about the Central Lane Communications Center, please view their City of Eugene website. THIS POSITION IS OPEN UNTIL FILLED Applications will be reviewed weekly. (Posting updated on 8/4/25) Accepting Online Applications Only Information on How to Apply Classification: Communications Specialist 1 & Communications Specialist 2 Salary: Depending upon a lateral candidate's experience, knowledge, skills and abilities, a decision may be made to bring the candidate on at the Communications Specialist 1 (Entry Level) with the understanding that as a condition of employment, employees will be expected to successfully train and become proficient in call taking and trained in all dispatch positions as a Communications Specialist 2. The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA). Communications Specialist 1 $29.27 - $32.29 hourly / $60,881.60 - $67,163.20 annually Communications Specialist 2 $32.29 - $41.24 hourly / $67, 163.20 - $85,779.20 annually Salary Step Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Communications Specialist 2 Hourly Rate $32.29 $33.83 $35.60 $37.34 $39.24 $41.24 Lateral Experience (minimum of 3 years' experience) * - * - * - 3-3.99 years 4-4.99 years 5+ years Department, Division: Eugene Police Department, Central Lane Communications Center Union Representation: Eugene Police Employees' Association (EPEA) Work Location: Central Lane Communications Center, 1735 W 2nd Ave, Eugene, OR 97402 Schedule: Incumbents must be available to work weekends, holidays, call back, standby, and rotating shifts. Shifts are rotated every six months (more often while in training). The current shifts are: Early Day Shift - 0700-1700 Late Day Shift - 1145-2145 Early Night Shift - 1645-0245 Late Night Shift - 2130-0730 Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as see information about all employee benefits. Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see "Supplemental Information" at the end of the posting for more information. Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on ourwebsite.To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Communications Specialist 1 Communications Specialist 2 Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position. Minimum Qualifications Experience At least three (3) years of continuous full-time experience as an emergency communications call taker/dispatcher within an emergency communications center that answers 911 calls and/or dispatches police and/or fire agencies. The experience must be current, full-time, and continuous with no more than a 30-day break in service at the time of application, and the candidate must have been so employed within 90 days of the Eugene Police Department hire date. Education High school diploma or GED Background Must pass a police background investigation. No Felony convictions at any time. No Class A Misdemeanor convictions within the last 24 months. Physical and Psych Must pass a psychological evaluation, physical assessment and drug test. Certifications The possession of, or the ability to obtain within three months of the hire date, CPR, First Aid, EMD (Emergency Medical Dispatch), and LEDS (Law Enforcement Data System) certifications. The possession of, or the ability to obtain within one year 18 months of hire date, State of Oregon Department of Public Standards and Training Basic Telecommunicator Certification. (The City of Eugene provides training for CPR, First Aid, EMD, LEDS, and Basic Telecommunicator Certification during the probationary period.) The Selection Process will consist of: * Criticall Test * Interview * Background Investigation * Psychological Evaluation * Medical Examination and Drug Screen Per the EPEA contract, the City shall pay an employee an additional 5% for a required intermediate or advanced level competency. To qualify for bilingual pay, the employee must have demonstrated fluency in the required language and successfully pass a fluency examination administered by the City's Employee Resource Center division. Eligibility List This posting may also be used to establish an eligibility list of applicants for future vacancies. Candidates that are placed on the eligibility list will be notified via email which will include the duration of the list and how notification of call up will occur. What to Expect from our Selection Process Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 8-10 weeks to complete. Diversity, Equity, and Inclusion The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply. The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at **************. In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

About TransWest: We move people. We help them get to work, school, or play. From A to B, and everything in between. By shuttle, bus, charter or valet, we find creative ways to move people, business, and communities forward. We partner with some of the world's leading companies to create personalized transportation systems and hospitality experiences. We go above and beyond to remove stress in all interactions and make things a little easier for all we serve. The Dispatcher monitors and oversees day-to-day vehicle operations and monitors all ‘in service' TransWest vehicles, ensuring they are on time and on route. With an ability to problem solve and act quickly, the Dispatcher will create solutions in the moment and be the point of contact for drivers and supervisors via phone and email communications regarding issues, shuttle delays, rerouting, accidents, late departures and more to ensure operations are kept on track to meet our service requirements. Compensation: $25.00 - $28.00 / Hour Annual Discretionary Bonus Program Benefits: Medical, Dental, Vision & Life Insurance 401k with matching Annual pay raises Holiday pay Paid Time Off- up to 72 hours per year with increasing amounts based on your years of service Responsibilities: Monitor vehicles and routes on our dispatch monitors and quickly react to changes and issues. Ensure dispatch programs (TripShot, Samsara, other) are accurate including vehicle, driver and route assignments. Update and/or create new routes as needed. Monitor Samsara Data pertaining to driver check-ins and check-outs (pre-& post trips), geo-fencing, driver registration and when needed support Fleet Manager on non-reporting units. Manage WIFI uptime and resetting through online portal. Proactively communicate to clients as needed via push notifications, emails and phone calls. Communicate with Managers/Supervisors on delays, driver and vehicle issues, late check- ins, late routes and other information critical to service success. Monitor client email inboxes and reply to emails as needed. Assist with lost and found items. Be the point of contact to answer dispatch phones pertaining to shuttle issues / delays. Create and monitor on-time performance and recommend route changes to improve service. Create and pull reports from TripShot and Samsara that help measure our success. Communicate with clients as needed via email and telephone to address inquiries, provide updates, and ensure high-quality service. Other duties as assigned. Requirements: Must be at least 21 years of age Previous dispatch experience required Experience with TripShot, Samsara or other dispatching software preferred Detail-oriented w/strong problem-solving and troubleshooting skills Prioritization while multi-tasking under pressure and within short time constraints Exceptional written and verbal communication skills, as well as organizational and interpersonal abilities Able to work independently and professionally with all levels of the organization. TransWest Culture: Come join our close-knit team. We enjoy having summer BBQ's, holiday parties, games, contests and so much more at our bus yards and in the office. Our Commitment to Diversity, Equity, Inclusion, and Belonging: At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.

Who we are You're the best and you want to join a team that appreciates you, where you can create your own opportunities. We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in the south sound community. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why we need you Because we offer top of the line products and services, we need a top of the line Dispatcher who genuinely cares about the customer and look at this opportunity as not just a job but a career. The big task You will evaluate customer calls and match the right technician to every job. Key sub tasks • Learn the business and learn how to prioritize the most urgent customer calls. • Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field. • Record and report the service calls. • Participate in training so that you grow and develop as a professional. • Update customers throughout the day on the technician's progress. Skills and experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What we offer • Our top performers are among the highest paid in the South Sound. • Medical Insurance -- we pay 100% of your insurance premiums for health, dental, & vision • The newest technology in the industry • 401k Plan • A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Capital. Learn more about us If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Capital Heating & Cooling by visiting ********************************* When you're ready, please follow the directions to apply for this position. Equal Opportunity Employer

West Mechanical has been serving the greater Bellingham and surrounding area for over 40 years. We are currently looking for an experienced Service Dispatcher to join our team. COMPENSATION: $23.00 to $32.00 per hour - Depending on Experience Work Hours: Monday - Friday; 8:30am to 5 pm BENEFITS: * Highly competitive wages * Health, Dental and Vision insurance - 100% paid for the employee by the employer * PTO- This is based on hours worked .25 multiplier per hour/52 hours * Paid Holidays New Years, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day * 401 k - After 1 year eligible up to 4% match * Direct Deposit Job Title: Service Dispatcher Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Prepare service invoices and timecards for processing. Required Qualifications: * Advanced customer service skills. * Ability to multi-task * Organized * Geographical knowledge of service area or map reading skills * Knowledge of industry is recommended but not required * Computer skills * High school diploma or general education degree (GED) * Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Preferred Qualifications: * Working knowledge of HVAC industry * 3+ years HVAC Dispatcher experience

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Pay Rates: $21.00 per hour ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Start the day excited to make a difference…end the day knowing you did. Come join our team. The Dispatcher, Centralized Transport is responsible for the effective daily coordination of patient and non-patient transportation requests and the efficient assignments of transport personnel. This position is also responsible for providing exceptional customer service to internal and external customers. The incumbent in this position will support the mission, vision, values and strategic initiatives of MWHC Health System and must demonstrate a commitment to quality service. Essential Functions & Responsibilities: Manages Care Navigator transport dispatch system for Mary Washington Hospital and Stafford Hospital. Directs the activity of the transport function and transporters, ensuring timely completion of assigned tasks. Monitors procedures related to availability and completion task, follows-up on issues related to service and operations. Coordinates the distribution and time management of centralized transport personnel, to include the management of breaks. Assists transport manager to schedule adequate transport staff to meet the needs of departmental transport needs. Ensures transport requests have been completed in an efficient and timely manner according to current departmental standards, priorities, and patient appointments. Functions as a liaison between Centralized Transport and other hospital departments. Is responsible for the assignment, distribution, and collection of transporter mobile phones and other related technology. Promotes a positive customer service experience between Centralized Transport personnel and patients, patient family members, visitors, and staff. Serves as a resource for the escalation of customer complaints and problems. Identifies trends, provides insight, and helps to provide solutions for ongoing issues. Performs other duties as assigned High School diploma or equivalent, required. Previous telephone customer service experience, preferred Previous experience in patient care setting, preferred. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

At R&R Heating & Air Conditioning, we believe comfort starts with exceptional service-and that begins with you. As the Customer Dispatch Coordinator for our Commercial Division, you are the first point of contact for our clients and the central hub that keeps operations running smoothly. You'll manage customer communications, schedule and dispatch technicians, support project managers, and maintain a professional and welcoming front-office presence that reflects R&R's mission: "Improving lives. Pushing the boundaries of what's possible." You are the voice and face of R&R for many of our commercial partners, ensuring every interaction is handled with integrity, trust, and positivity. Key Responsibilities: Customer Relations & Front Desk * Greet visitors, vendors, and clients in a friendly, professional manner. * Answer incoming calls, emails, and inquiries, routing them to the correct department. * Provide prompt, courteous assistance to commercial customers regarding service requests, scheduling, and project updates. * Maintain a clean, organized, and welcoming front office environment. * Represent R&R's brand values and professionalism at all times. Dispatching & Scheduling * Coordinate daily dispatch of commercial service technicians and field teams. * Prioritize, schedule, and assign calls based on urgency, technician skillset, and location. * Communicate job details, parts availability, and status updates to technicians and project managers. * Monitor job progress through ServiceTitan (or other CRM) and adjust dispatching as needed. * Maintain accurate records of work orders, service tickets, and customer interactions. Administrative & Operational Support * Assist with project documentation, permits, and job tracking for the Commercial Division. * Support billing and timecard accuracy by verifying technician hours and job completion data. * Coordinate with Purchasing, Warehouse, and Service teams to ensure materials and schedules align. * Track warranty information, callbacks, and recurring maintenance schedules. * Contribute to weekly department meetings and process improvement initiatives. Qualifications & Skills * 2+ years of dispatching, scheduling, or administrative experience (HVAC or construction preferred). * Excellent customer service and communication skills-both verbal and written. * Strong organizational and multitasking abilities with attention to detail. * Proficient in Microsoft Office Suite and CRM software (ServiceTitan experience a plus). * Professional demeanor and a positive, team-oriented attitude. * Ability to remain calm under pressure and adapt to shifting priorities. Core Competencies * Integrity: Acts with honesty, respect, and consistency. * Accountability: Owns outcomes and follows through. * Teamwork: Collaborates across departments to solve problems. * Positivity: Brings energy and optimism to every interaction. * Trust: Builds confidence with customers and co-workers through reliable communication. Work Environment * Office-based with frequent communication to field staff and customers. * Fast-paced environment requiring flexibility and quick decision-making. * Business-casual professional setting; serves as first impression of R&R for walk-ins and calls. Salary Description: $21-$25/Hourly DOE

Job Description Customer Dispatch Coordinator - Commercial Division At R&R Heating & Air Conditioning, we believe comfort starts with exceptional service-and that begins with you. As the Customer Dispatch Coordinator for our Commercial Division, you are the first point of contact for our clients and the central hub that keeps operations running smoothly. You'll manage customer communications, schedule and dispatch technicians, support project managers, and maintain a professional and welcoming front-office presence that reflects R&R's mission: “Improving lives. Pushing the boundaries of what's possible.” You are the voice and face of R&R for many of our commercial partners, ensuring every interaction is handled with integrity, trust, and positivity. Key Responsibilities: Customer Relations & Front Desk Greet visitors, vendors, and clients in a friendly, professional manner. Answer incoming calls, emails, and inquiries, routing them to the correct department. Provide prompt, courteous assistance to commercial customers regarding service requests, scheduling, and project updates. Maintain a clean, organized, and welcoming front office environment. Represent R&R's brand values and professionalism at all times. Dispatching & Scheduling Coordinate daily dispatch of commercial service technicians and field teams. Prioritize, schedule, and assign calls based on urgency, technician skillset, and location. Communicate job details, parts availability, and status updates to technicians and project managers. Monitor job progress through ServiceTitan (or other CRM) and adjust dispatching as needed. Maintain accurate records of work orders, service tickets, and customer interactions. Administrative & Operational Support Assist with project documentation, permits, and job tracking for the Commercial Division. Support billing and timecard accuracy by verifying technician hours and job completion data. Coordinate with Purchasing, Warehouse, and Service teams to ensure materials and schedules align. Track warranty information, callbacks, and recurring maintenance schedules. Contribute to weekly department meetings and process improvement initiatives. Qualifications & Skills 2+ years of dispatching, scheduling, or administrative experience (HVAC or construction preferred). Excellent customer service and communication skills-both verbal and written. Strong organizational and multitasking abilities with attention to detail. Proficient in Microsoft Office Suite and CRM software (ServiceTitan experience a plus). Professional demeanor and a positive, team-oriented attitude. Ability to remain calm under pressure and adapt to shifting priorities. Core Competencies Integrity: Acts with honesty, respect, and consistency. Accountability: Owns outcomes and follows through. Teamwork: Collaborates across departments to solve problems. Positivity: Brings energy and optimism to every interaction. Trust: Builds confidence with customers and co-workers through reliable communication. Work Environment Office-based with frequent communication to field staff and customers. Fast-paced environment requiring flexibility and quick decision-making. Business-casual professional setting; serves as first impression of R&R for walk-ins and calls. Salary Description: $21-$25/Hourly DOE

Job DescriptionSalary: 21.00-25.00/hr The Drain Doctors is a family-owned business with over 20 years experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch Role- answering phones, entering customer information, and coordinating and scheduling technicians. This role is the central communication link between customers, technicians, and management. The ideal candidate will have strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties Answering Phones & Scheduling Service:Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. Technician Coordination:Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technicians likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. Customer Communication:Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. Record Keeping:Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. Emergency Management:Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. Liaison:Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. Reporting:Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications Organizational Skills:Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. Communication:Excellent verbal and written communication skills for interacting with customers and technicians. Software Proficiency:Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. Problem-Solving:Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. Customer Service:A commitment to providing exceptional customer service and building positive relationships. Mechanical Aptitude:A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. Job Requirements Full-Time Shift AvailabilityMonday through Friday: 8:00 am - 4:30pm Compensation:$21-$25 per/hr. (DOE) Benefits:Health/Vision/Dental, Simple IRA, PTO, Sick Leave.

Benefits: Retirement Plan with company match up to 3% Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources 401(k) 401(k) matching About the Role: The Schedule Coordinator will be responsible for managing and optimizing the daily schedules of our HVAC technicians. This role involves coordinating appointments, dispatching technicians, and ensuring that all service calls are handled efficiently and effectively. The ideal candidate will have prior work in the trades preferred, excellent organizational skills, strong attention to detail, and the ability to communicate effectively with both customers and technicians. Hours: 7:30am - 4:30pm Responsibilities: Manage and maintain the scheduling system for service appointments Communicate with customers to schedule appointments and provide service updates Coordinate with technicians to optimize their schedules and ensure timely service delivery Resolve scheduling conflicts and handle emergency service requests Ensure accurate record-keeping of appointments and customer information Requirements: Prior experience in scheduling, dispatching, or customer service role Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Familiarity with scheduling software and basic computer skills Customer-focused attitude and problem-solving abilities Desired Experience: Minimum of 2-3 years of experience in scheduling, dispatching, or customer service, preferably in the HVAC or a related industry. Experience using scheduling software and CRM systems. Familiarity with HVAC terminology and industry practices. Proven ability to handle high-stress situations and remain calm under pressure. Demonstrated track record of improving scheduling efficiency and customer satisfaction. Compensation: $20.00 - $26.00 per hour Nestled in the heart of the Columbia River Gorge, we have proudly serviced areas between Gresham and The Dalles for over 16 years. Being apart of the A&E Team is so much more than just a job; we are committed to prioritizing our community and neighbors, offering honest, transparent solutions tailored to serve the people we care for.

Job Description HVAC Service Dispatcher $23-$25 Per Hour, Depending on Experience If you're organized, resourceful, and thrive in a fast-paced environment where no two days look the same, this is a great opportunity to join a company with a strong reputation and a truly supportive team culture. At Reynolds Electric, Plumbing, Heating and Air, our Dispatcher plays a critical role in keeping operations running smoothly. You're the link between our customers and our field teams, ensuring our electricians, plumbers, and HVAC technicians arrive prepared and on time. Here, your work directly impacts the customer experience and the success of the entire company. With nearly 65 years of trusted service behind us, Reynolds is a place where your work matters and your growth is encouraged. Why You'll Love Working Here We have one of the most positive, professional, and team-centered cultures in the industry. You'll be surrounded by people who support each other, communicate respectfully, and genuinely want everyone to succeed. Our leadership team is committed to giving you the tools, training, and confidence to excel in your role. You'll have access to ongoing development in communication, customer service, scheduling processes, and system navigation. When you work here, you feel supported, valued, and part of something bigger-and it shows. What You'll Do As a Dispatcher, you will ensure an efficient, well-coordinated day for our service teams. Your responsibilities include: Managing the daily schedules of all service technicians Maximizing priority jobs to help reach daily revenue goals Matching technician skills with the right job types and customer needs Communicating clearly and positively with technicians throughout the day Providing updates, rescheduling, and performing follow-up "happy calls" to ensure a great experience Handling escalations with professionalism, empathy and a solutions-first mindset Ensuring proper job setup, including materials, permits, and coordination with logistics team Updating management on job progress and technician status, and any changes that impact the schedule Scheduling outbound calls and tech-generated leads to keep the call board full Correcting job detail errors to ensure accurate reporting Working closely with Customer Service Representatives to prioritize customer needs Maintaining strong follow-through and completing all daily follow-up tasks What We're Looking For Strong verbal and written communication skills, with the ability to work well with a variety of personalities Ability to work in a fast-paced, high-volume environment A positive, adaptable, solution-focused approach Ability to diffuse conflicts, demonstrate empathy, and build trust Comfort navigating multiple software programs and CRM systems Typing speed of 50+ WPM and strong organizational skills Detail-oriented with excellent follow-through Prior dispatching or scheduling experience preferred Basic understanding of electrical, plumbing, or HVAC trades is a plus At least one year of customer service experience Strong attendance and punctuality Self-motivated and able to work independently while also being responsive to direction What's In It For You Competitive Pay Earn $23-$25 per hour depending on experience, plus profit sharing, our Service Dispatchers can earn an average of $60k/year in total compensation Health and Wellness 100% employer-paid medical, dental, and vision for employees, with options to add family members. Financial Security 401(k) with a 3% company match and employer-paid life insurance, with options to add coverage for dependents. Frontloaded PTO + Holidays Start with 80 hours paid time off already in place, plus 7-9 paid holidays each year. Training and Development Grow your skills through ongoing internal training, coaching, and development programs. A Team You Can Count On Work with people who support you, value your contributions, and take pride in doing things right. Join a Team You Can Be Proud Of At Reynolds, you're more than a scheduler-you're a key part of a team that keeps our service running smoothly and our customers confident we've got their back. If you want to grow your career in a place where people care about you, support you, and value the work you do every day, we'd love to meet you. Apply today and be part of a team known for doing great work-and doing it the right way.

The position of Operations / Dispatch is of great significance to Valley Agronomics. A person in this position is responsible for overseeing day-to-day operations of the facility while also developing and supporting relationships with the location's customer base. A person in this position will assist in directing, promoting and coordinating operations as well as receiving product by rail and truck in a manner that will optimize the safety program, efficiency, customer service, mission, and goals of the company. This individual will also be deeply involved in tracking product and insuring acute inventory numbers. This is a safety-sensitive position. Job Summary: These are the basic requirements of the position and must be performed competently. Schedule drivers and assign routes to maximize efficiency, productivity and customer service. Communicate tactfully and motivate employees. Assist in maintaining mileage , fuel and safety records Ensure efficient use of manpower and equipment. Organize and prioritize loads depending on customer needs and resource availability. Enter assignment data in computer database, and notify drivers of assigned work. Maintain accurate inventory records daily. Work closely with the location managers, sales staff, and common carrier partners. Effectively communicate customer service and operational issues with the Location Manager in a timely manner Documents actions by completing forms, documents and required or assigned reports. Back-up driver as needed and/or assigned. Perform other duties as assigned. ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES: High school graduate or equivalent Ability to communicate clearly and concisely both verbally and in writing. Skill in observing situations analytically and objectively and relaying details accurately Promote and support a culture focused on safety. Knowledge of computer systems operations and associated software Maintains positive behaviors, approaches, attitudes and commitments to interpersonal service in regard to customers, visitors and coworkers. Must exhibit a professional and positive image. Must be a reliable team oriented individual. SALARY INFORMATION RANGE: $21.00 - $24.00 per hour BENEFIT OFFERINGS: ******************************************

The Department of Public Safety (DPS) serves as the University Police Department, providing 24/7 public safety and emergency communications across all OHSU campuses to a diverse community of staff, students, patients, and visitors. The DPS Emergency Communications Center is critical to maintaining a safe, secure, and professional environment, operating with the highest standards of customer service and response efficiency. The Dispatch and Emergency Communications Supervisor is essential to this operation. This supervisory, hands-on role is responsible for the overall daily function of the 24/7 communications center, including scheduling, training, coaching, and evaluating the team of Emergency Communications Dispatchers (Telecommunicators). The Supervisor ensures all emergency response operations are performed quickly and in compliance with laws and regulations, while actively working the console when needed. This position requires strong leadership, technical troubleshooting skills, and a commitment to promoting positive internal and external relationships to uphold OHSU's mission and strategic goals. Function/Duties of Position Leadership and Supervisory Duties * Lead, supervise, and assist Telecommunicators with call-taking and dispatching duties. Create a positive and supportive work environment that fosters inclusion and belonging for all people. * Plan, organize, and supervise staff, including assisting in developing and implementing work programs, plans, processes, systems, and procedures to achieve performance measures and the mission and goals of the department. * Schedule and assign work duties and responsibilities including prioritizing and developing work plans, ensuring that the emergency communications center is appropriately staffed. Manage overtime and leave requests and maintain accurate records. * Provide oversight related to performance and certification requirements and personal development goals for staff. Monitor performance and provide coaching and mentoring for improvement and development. Evaluate performance and complete quarterly and annual performance reviews. * Oversee and provide support to training teams. Coordinate interdepartmental training of Telecommunicators and serve as a designated Communications Training Officer (CTO), when assigned. * Respond to inquiries and complaints by investigating concerns. Initiate and manage investigatory processes for policy violations, including making digital audio recordings and other records for internal processing. Ensure appropriate chain of command is followed. * Develop and revise operational policies and procedures specific to the Dispatch and Emergency Communications Center. Ensure the center is in strict compliance with federal, state, and local laws and regulations, as well as with departmental policies. * Provide feedback to the Dispatch and Emergency Communications Manager in reference to department activities and their impact on the OHSU community and feedback to upper-level management. * Oversee and maintain records systems including preparing research documentation for digital recordings and electronic reports. * Aid in recruitment, selection, and hiring of new staff (including informing position descriptions), as needed. * Act as an on-call point of contact during non-working hours in addition to and/or in rotation with the Dispatch and Emergency Communications Manager for emergent supervisory needs. * Serve as a link between agencies and departments during incidents involving multiple jurisdictions. Act as a liaison between the Emergency Communications Center and other departments, outside agencies, businesses and the general public. Telecommunicator Supervisor Responsibilities * Receive emergency and non-emergency telephone calls. Process and evaluate the information received quickly and accurately and provide assistance and reassurance to callers. * Utilize a Computer Aided Dispatch (CAD) system to accurately enter public safety and maintenance related information as it is being received by phone, radio, and alarm systems. Utilize a CAD system to record and maintain unit status of on-duty personnel, equipment, and resources. * Determine, select, and assign appropriate response based upon the nature of the incident, the status of units in the geographical area, and applicable protocols, policies, and procedures. * Operate and monitor two-way radio communications equipment and radio paging systems in order to dispatch law enforcement, fire, medical/EMS, and other non-emergency units. * Perform checks on persons, vehicles, and property using sensitive and restricted law enforcement information systems. Record events and actions taken. * Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties (e.g., CJIS, LEDS, HIPAA, etc.). * Interact by phone, radio, or in person with OHSU community members relative to service information, signing out of keys to facilities and contractors, and using access control systems. * Receive, dispatch, and document requests for maintenance assistance by telephone, radio, alarms, or walk-in traffic. Required Qualifications Education and Experience * High school diploma or equivalent. * ICS 100, 200, 700, & 800 within 6 months of hire. * Minimum of three years of emergency services or law enforcement dispatch experience; AND * At least one year of supervisory telecommunicator work or lead experience, performing supervisory duties, such as performance evaluations, coaching/counseling, recommending disciplinary action, direction of work, etc. OR * Minimum of two years of OHSU Public Safety dispatch experience. Knowledge, Skills, and Abilities * Knowledge of theory, principles, practices, techniques, and technology in the field of emergency communications for a public safety emergency services dispatch center. * Knowledge of policies and procedures of law enforcement, fire, and emergency services partner agencies, as they pertain to emergency communications. * Knowledge of federal, state, and local laws pertaining to emergency operations, emergency call centers, dispatching, and personnel, and ability to learn OHSU policies, procedures, and practices. * Possess excellent customer service skills and demonstrate exceptional professionalism. * Possess an advanced level proficiency with Dispatch CAD and Records Systems. * Possess an intermediate level of proficiency with computer programs and applications, such as Microsoft Office Suite. * Possess keen cultural competency and the ability to understand, communicate, and interact with people from diverse populations. * Ability to plan, organize, and supervise the work of staff, including developing and implementing workplans to achieve organizational unit mission, goals, and performance measures. * Ability to supervise a diverse workforce, promote an equitable workplace environment, and apply equitable program practices to a diverse and complex community. * Ability to exercise independent judgment and make quick, sound decisions. * Ability to provide detailed reports, and complete other reporting responsibilities, to regulating agencies. * Ability to comply with safety requirements of the position and actively promotes safe work practices. * Must pass a law enforcement background investigation. * Must pass a Medical Examination. * Must pass a Psychological Evaluation. Licenses and Certifications * Must possess a Department of Public Safety Standards and Training (DPSST) Basic, Intermediate, and/or Advanced Telecommunicator certification or obtain one within 18 months of hire ; must complete annual certification maintenance requirements to maintain position. * Must possess or obtain within 24 months of hire a Supervisory certification from DPSST; must complete annual certification maintenance requirements to maintain position. * Possess or obtain within 90 days of hire a Law Enforcement Data System (LEDS) Inquiry/Entry certification. Preferred Qualifications * Completion of college level coursework in criminal justice, public administration, psychology, or related subjects. * Combined law enforcement, fire, and Emergency Medical Services dispatch experience. * Experience with simultaneous call-taking, dispatching, and supervisory duties. * Knowledge of 800 MHz trunked radio systems. * Knowledge of and ability to program and update CAD systems. * Knowledge and ability to program and maintain integrated radio and telephony communications. * Possess an expert level knowledge of programing UHF and VHF radios. * DPSST Supervisory Certificate. * Association of Public Safety Communications Officials (APCO) Communications Training Officer (CTO) Certification. Additional Details This position must work multiple shifts (e.g., days, evening, nights), weekdays/weekends, and holidays. Work is in an area with moderate noise from phones and radio equipment. The position may require long shifts, due to emergency situations or workload. Benefits * Healthcare for full-time employees covered 100% and 88% for dependents. * $50K of term life insurance provided at no cost to the employee. * Two separate above market pension plans to choose from. * Paid time off - up to 208 hours per year. * Extended illness bank - up to 64 hours per year. * 9 paid holidays per year. * Substantial Tri-Met and C-Tran discounts. * Employee Assistance Program. * Childcare service discounts. * Tuition reimbursement. * Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

The Department of Public Safety (DPS) serves as the University Police Department, providing 24/7 public safety and emergency communications across all OHSU campuses to a diverse community of staff, students, patients, and visitors. The DPS Emergency Communications Center is critical to maintaining a safe, secure, and professional environment, operating with the highest standards of customer service and response efficiency. The Dispatch and Emergency Communications Supervisor is essential to this operation. This supervisory, hands-on role is responsible for the overall daily function of the 24/7 communications center, including scheduling, training, coaching, and evaluating the team of Emergency Communications Dispatchers (Telecommunicators). The Supervisor ensures all emergency response operations are performed quickly and in compliance with laws and regulations, while actively working the console when needed. This position requires strong leadership, technical troubleshooting skills, and a commitment to promoting positive internal and external relationships to uphold OHSU's mission and strategic goals. Function/Duties of Position Leadership and Supervisory Duties Lead, supervise, and assist Telecommunicators with call-taking and dispatching duties. Create a positive and supportive work environment that fosters inclusion and belonging for all people. Plan, organize, and supervise staff, including assisting in developing and implementing work programs, plans, processes, systems, and procedures to achieve performance measures and the mission and goals of the department. Schedule and assign work duties and responsibilities including prioritizing and developing work plans, ensuring that the emergency communications center is appropriately staffed. Manage overtime and leave requests and maintain accurate records. Provide oversight related to performance and certification requirements and personal development goals for staff. Monitor performance and provide coaching and mentoring for improvement and development. Evaluate performance and complete quarterly and annual performance reviews. Oversee and provide support to training teams. Coordinate interdepartmental training of Telecommunicators and serve as a designated Communications Training Officer (CTO), when assigned. Respond to inquiries and complaints by investigating concerns. Initiate and manage investigatory processes for policy violations, including making digital audio recordings and other records for internal processing. Ensure appropriate chain of command is followed. Develop and revise operational policies and procedures specific to the Dispatch and Emergency Communications Center. Ensure the center is in strict compliance with federal, state, and local laws and regulations, as well as with departmental policies. Provide feedback to the Dispatch and Emergency Communications Manager in reference to department activities and their impact on the OHSU community and feedback to upper-level management. Oversee and maintain records systems including preparing research documentation for digital recordings and electronic reports. Aid in recruitment, selection, and hiring of new staff (including informing position descriptions), as needed. Act as an on-call point of contact during non-working hours in addition to and/or in rotation with the Dispatch and Emergency Communications Manager for emergent supervisory needs. Serve as a link between agencies and departments during incidents involving multiple jurisdictions. Act as a liaison between the Emergency Communications Center and other departments, outside agencies, businesses and the general public. Telecommunicator Supervisor Responsibilities Receive emergency and non-emergency telephone calls. Process and evaluate the information received quickly and accurately and provide assistance and reassurance to callers. Utilize a Computer Aided Dispatch (CAD) system to accurately enter public safety and maintenance related information as it is being received by phone, radio, and alarm systems. Utilize a CAD system to record and maintain unit status of on-duty personnel, equipment, and resources. Determine, select, and assign appropriate response based upon the nature of the incident, the status of units in the geographical area, and applicable protocols, policies, and procedures. Operate and monitor two-way radio communications equipment and radio paging systems in order to dispatch law enforcement, fire, medical/EMS, and other non-emergency units. Perform checks on persons, vehicles, and property using sensitive and restricted law enforcement information systems. Record events and actions taken. Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties (e.g., CJIS, LEDS, HIPAA, etc.). Interact by phone, radio, or in person with OHSU community members relative to service information, signing out of keys to facilities and contractors, and using access control systems. Receive, dispatch, and document requests for maintenance assistance by telephone, radio, alarms, or walk-in traffic. Required Qualifications Education and Experience High school diploma or equivalent. ICS 100, 200, 700, & 800 within 6 months of hire. Minimum of three years of emergency services or law enforcement dispatch experience; AND At least one year of supervisory telecommunicator work or lead experience, performing supervisory duties, such as performance evaluations, coaching/counseling, recommending disciplinary action, direction of work, etc. OR Minimum of two years of OHSU Public Safety dispatch experience. Knowledge, Skills, and Abilities Knowledge of theory, principles, practices, techniques, and technology in the field of emergency communications for a public safety emergency services dispatch center. Knowledge of policies and procedures of law enforcement, fire, and emergency services partner agencies, as they pertain to emergency communications. Knowledge of federal, state, and local laws pertaining to emergency operations, emergency call centers, dispatching, and personnel, and ability to learn OHSU policies, procedures, and practices. Possess excellent customer service skills and demonstrate exceptional professionalism. Possess an advanced level proficiency with Dispatch CAD and Records Systems. Possess an intermediate level of proficiency with computer programs and applications, such as Microsoft Office Suite. Possess keen cultural competency and the ability to understand, communicate, and interact with people from diverse populations. Ability to plan, organize, and supervise the work of staff, including developing and implementing workplans to achieve organizational unit mission, goals, and performance measures. Ability to supervise a diverse workforce, promote an equitable workplace environment, and apply equitable program practices to a diverse and complex community. Ability to exercise independent judgment and make quick, sound decisions. Ability to provide detailed reports, and complete other reporting responsibilities, to regulating agencies. Ability to comply with safety requirements of the position and actively promotes safe work practices. Must pass a law enforcement background investigation. Must pass a Medical Examination. Must pass a Psychological Evaluation. Licenses and Certifications Must possess a Department of Public Safety Standards and Training (DPSST) Basic, Intermediate, and/or Advanced Telecommunicator certification or obtain one within 18 months of hire ; must complete annual certification maintenance requirements to maintain position. Must possess or obtain within 24 months of hire a Supervisory certification from DPSST; must complete annual certification maintenance requirements to maintain position. Possess or obtain within 90 days of hire a Law Enforcement Data System (LEDS) Inquiry/Entry certification. Preferred Qualifications Completion of college level coursework in criminal justice, public administration, psychology, or related subjects. Combined law enforcement, fire, and Emergency Medical Services dispatch experience. Experience with simultaneous call-taking, dispatching, and supervisory duties. Knowledge of 800 MHz trunked radio systems. Knowledge of and ability to program and update CAD systems. Knowledge and ability to program and maintain integrated radio and telephony communications. Possess an expert level knowledge of programing UHF and VHF radios. DPSST Supervisory Certificate. Association of Public Safety Communications Officials (APCO) Communications Training Officer (CTO) Certification. Additional Details This position must work multiple shifts (e.g., days, evening, nights), weekdays/weekends, and holidays. Work is in an area with moderate noise from phones and radio equipment. The position may require long shifts, due to emergency situations or workload. Benefits Healthcare for full-time employees covered 100% and 88% for dependents. $50K of term life insurance provided at no cost to the employee. Two separate above market pension plans to choose from. Paid time off - up to 208 hours per year. Extended illness bank - up to 64 hours per year. 9 paid holidays per year. Substantial Tri-Met and C-Tran discounts. Employee Assistance Program. Childcare service discounts. Tuition reimbursement. Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $20.48 per hour + tips (Not included in range*) Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

PASCO SCHOOL DISTRICT NO. 1 1215 WEST LEWIS ST PASCO, WASHINGTON 99301 PHONE ************** Dispatcher HOURS: 8.00/day, Monday - Friday 260-day calendar SALARY: $26.59 - $29.30 Salary Schedules AA Degree - $0.50/hour extra BA Degree $0.75/hour extra NEW HIRES ARE CONDITIONAL UPON PASSING A FINGERPRINT SCREENING ESSENTIAL RESPONSIBILITIES: * Assist with tracking, compiling, adjusting, updating, assigning, notifying and/or reconciling all district requested trips for bus driver(s) which may include any necessary documentation for payment or reimbursement. * Ensure an appropriate trip folder is available for assigned driver(s) to include all documents, keys and/or passes to complete trip(s). * Assist with creating, tracking, updating, implementing and/or inputting bus routes. * Provide professional communication via two-way radio between office and driver(s). * Ensure student health alerts are updated, maintained and accurate for transportation needs. * Participate in District meetings to communicate information and gain feedback and/or direction on a variety of issues. * Maintain inventory of office supplies to ensure availability of required items. * Distribute documents and materials to appropriate staff, students and/or parents. * Answer phones including support for other departments, taking messages, responding to voicemails and/or forwarding calls. * Perform clerical duties to assist in the daily activities for the building and administrator(s). * Assists with supervision of students to ensure a safe and productive learning environment. NON-ESSENTIAL RESPONSIBILITIES: * Assist other personnel as may be required to support them with the completion of their work activities. * Perform other duties as assigned within the scope of the position. QUALIFICATIONS: * High school diploma or equivalent, required. * Prior job-related experience preferred but not required. * Experience working in a K-12 setting preferred but not required. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of general office equipment such as computers, copiers, laminators, telephones, scanners, paper cutters, step ladders, and/or rolling book carts. * Knowledge in proper use of English in both written and verbal forms, use of correct grammar, spelling, and punctuation. * Maintain detailed and accurate records. * Skill in operating standard office equipment including basic computer applications. * Ability to sit and/or stand for prolonged periods. * Understand and conduct verbal and written instruction. * Knowledge of transportation requirements, appropriate laws, codes and/or regulations. * Ability to accurately track and organize high volumes of requests. REQUIRED LICENSES, CERTIFICATIONS AND TESTING: * Passing score on district administered clerical test. * Keyboard accuracy of at least 50 words per minute (WPM) on district administered typing test. Letters and applications received after closing date will only be accepted and screened if the position remains unfilled. NOTICE OF NONDISCRIMINATION: Pasco School District does not discriminate in any programs or activities on the basis of sex, race, creed, age, religion, color, national origin, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of trained guide dog or service animal. Pasco School District provides equal access to the Boy Scouts, Girl Scouts, and other designated youth groups. Questions and complaints of alleged discrimination should be addressed to the following designated employees: Title IX and Civil Rights Compliance Officer-Sarah Thornton; 1215 W. Lewis St., Pasco, WA 99301, ************, ******************; and Sec. 504 Coordinator-Kristi Docken, 1215 W. Lewis St., Pasco, WA 99301, ************, ****************.