Dispatcher
Dispatcher job in Philadelphia, PA
Historical Information regarding McAllister Towing of Philadelphia: Active in the Port of Philadelphia since the 1940s, McAllister has become a driving force in the Philadelphia harbor, New Jersey and along the Delaware River. McAllister's fleet of tugs is ideal for all ship docking, general harbor, and barge assist work. McAllister also provides barge towing services that include both the upper and lower Chesapeake Bay.
General Manager: Captain Benton has been with McAllister Towing of Philadelphia since 2000. He is personally active in all aspects of his business and believes in "Leading from the Front." He also ensures that all his personnel maintain the highest standards in professionalism, safety, and customer service.
Currently, McAllister Towing of Philadelphia is seeking a FULL TIME Dispatcher for the Philadelphia location. MUST be local and possess Maritime experience. The Dispatcher must have a flexible schedule and able to work holidays, weekends, night shift, mid shift, etc...
HOURS will vary! Excellent customer service skills and attention to detail.
The Dispatcher handles communications between home office, management, shipping agents, ships, pilots, and boat crews, ensuring that all are properly informed of shipping activity.
Responsibilities:
1. Operates electronic communication systems and equipment including two-way radios, telephone systems, fax machines, various computers and software programs, and cellular telephones.
2. Communicates and interfaces with management, shipping agents, and reporting agencies to gather information and schedules for shipping activity. Works with Personnel Department to coordinate crew activities.
3. Maintaining communications with agents, ships, pilots, terminals and all boat crews necessary to complete ship movements, barge loading and discharging. Ensures pilots are informed about their ships and schedules.
4. Organize and dispatch proper tugs and pilots needed for each job. Evaluate available equipment and crews in light of job requirements and assign tugs and crews accordingly.
5. Acts as company representative and receives and processes communications and orders from the U.S. Coast Guard relating to holds, boarding activity, vessel searches, oil spills and accidents.
6. Oversee services performed by tug/barge crews and take appropriate measures to ensure that the work was performed in an efficient and professional manner.
7. Update and monitor database system with shipping and pilot activity.
8. Organizes and documents activities by completing forms, reports, logs, and records; will also complete all materials used for billing purposes and sales information.
9. Keeps systems and equipment functioning properly by following operations instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
10. Project a positive image to peers and subordinates; to the customers we serve; to the industry in which we participate; and the community in which we live by producing a cost-efficient, quality service in a safe environment.
* Must live within commuting distance of Philadelphia.
* Radio operator's license preferred.
* Must have a valid TWIC card.
* Must have organization, problem solving and scheduling skills.
* Superior customer service and communication skills
* Excellent analytical skills and have the ability to formulate and communicate directions.
* Must be proficient in Microsoft Excel, Word and Outlook with the ability to learn new software programs quickly.
* Must have the ability to operate radios on correct frequencies.
* Must have a good, clear voice and be fluent and articulate in English.
* Have thorough working knowledge of the local waterways, channels, and associated terminals, piers, tides and currents.
Physical Requirements:
* Must be able to work 12-hour shifts.
FLSA Status:
* Non-Exempt
* This position description does not promise or imply that the functions listed are the only
duties to be performed or that the position may not change or be eliminated. Employees are
always expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
Equal Employment Opportunity Employer:
We are an Equal Employment Opportunity ("EEO") Employer.
It has been and will continue to be a fundamental policy of McAllister Towing not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.
This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Corporate Communications Co-Op
Dispatcher job in Philadelphia, PA
FMC Corporation is a global agricultural sciences company committed to advancing farming through innovative crop protection solutions. With a strong focus on sustainability and stewardship, FMC helps farmers produce food, fiber, and fuel to meet the needs of a growing world population.
From our industry-leading development pipeline to novel biologicals and precision technologies, we are passionate about the power of science to solve agriculture's biggest challenges. For more than 140 years, we've been rooted in agriculture and innovation.
Role Overview
The Corporate Communications Co-op will play a key role in supporting FMC's internal and external communications efforts. This includes but is not limited to content creation, visual design and brand management initiatives that help shape how FMC engages with employees and external audiences across global platforms. This role offers hands-on experience in corporate storytelling, digital media and strategic communication.
Key Responsibilities
Draft and edit internal communications content, such as employee spotlights, feature stories and company updates for FMC's monthly internal newsletter.
Implement FMC's corporate social media strategy and planning, including maintaining the content calendar, identifying engagement opportunities and coordinating content with cross-functional teams.
Execute social media content, including scheduling posts, writing copy and designing graphics using Canva or Adobe Creative Suite for platforms such as LinkedIn and Facebook.
Assist with website content updates and page layout improvements, including drafting copy, organizing visual assets and ensuring alignment with FMC's brand guidelines.
Help maintain intranet content and contribute to layout and design improvements, ensuring accessibility and brand consistency.
Design and publish digital signage at global sites using the internal electronic signage system. This may include company news, benefit updates, event promotions or evergreen imagery.
Organize and manage FMC's global Digital Asset Management (DAM) system-a centralized platform for storing, tagging and distributing brand-approved photos, videos, logos and templates.
Coordinate logistics for internal events such as town halls, stakeholder meetings and employee engagement activities, including preparing materials, managing Q&A collection and supporting follow-up communications.
Track and report on key performance metrics, including social media engagement, newsletter open rates and monthly website analytics to inform content strategy and optimization.
Qualifications
Must be currently enrolled in an accredited college or university
Current juniors or seniors in college
A collaborative team player who can work effectively with colleagues at all levels, including senior leaders and executives.
Strong writing and editing skills with attention to tone, clarity and detail.
Excellent organizational abilities, with a proactive approach to managing tasks and deadlines.
Quick learner with strong problem-solving skills, able to adapt to new tools, workflows and challenges in a fast-paced corporate environment.
Proficiency in Microsoft Office 365, especially SharePoint and content management systems.
Familiarity with social media platforms and basic graphic design tools like Canva.
A keen eye for design and storytelling, with the ability to translate ideas into engaging visual and written content.
Knowledge of AP style is a plus.
Auto-ApplyPolice Dispatcher
Dispatcher job in Media, PA
Under supervision of Director and Work Supervision of the Shift Supervisor: * Operates assigned police dispatch console to receive 911 emergency calls, data from various call takers; utilizes appropriate cad functions to dispatch appropriate available police units to scene to investigate.
* Must maintain awareness at all times of available units/vehicles in respective areas (to include knowing what personnel & vejoc;es are om/out of service).
* Must be able to prioritize dispatchers and monitor various in-process situations at the same time.
* In certain situations, may need to speak directly to the caller and/or keep caller on the phone until dispatched units arrive at the scene.
* May need to maintain on-going contact via radio with responding unit/units at the scene to receive/relay information, dispatch additional units for backup and/or companies, railroads, SPCA, etc., if situation warrants.
* In cases of severe crimes may need to communicate general radio messages (GRM) and fugitive search plans to include description of clothing, vehicles, etc.
Delaware County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, membership in an employee organization, political affiliation, or status as a veteran in the recruitment, selection, or hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act. EEO/AA.
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Transit Dispatcher
Dispatcher job in Philadelphia, PA
Description Transdev in Philadelphia, PA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer:
Competitive compensation package of a minimum of $22.00 hour - maximum $23.00 hour
Benefits Include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Key Responsibilities:
Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
Other duties as required.
Qualifications:
High School Diploma or GED; Technical Degree preferred.
3-5 years' experience dispatching.
Excellent verbal, interpersonal and customer service skills.
Problem solving and analytical skills.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:The essential functions of this position require the ability to:
Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
Push and pull objects up to 20 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]Drug-free workplace:Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
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Auto-ApplyDISPATCHER
Dispatcher job in Levittown, PA
A Dispatcher, under the supervision of a manager, is responsible for communicating with drivers, school district personnel and parents for daily routes, trips and extra-curricular activities of students for our clients. The Dispatcher has significant, daily contact with all levels of Company personnel and as necessary. This position requires considerable judgment, diplomacy and discretion and the ability to communicate clearly. The Dispatcher deals regularly with sensitive and/or confidential information and therefore must exercise extreme care in maintaining confidentiality and privacy.
Duties/Responsibilities:
* Communicating with schools, parents, drivers and aides;
* Answer telephone inquiries and communicate on two-way radio
* Assist manager with ensuring employees report to work as scheduled and all vehicles are staffed for the day; assigns substitute drivers, as needed; plans, schedules and assigns drivers for special transportation, including field trips, athletic events, public charters etc. using software and maps;
* Observe and track route timing; Assist in developing routes, busloads, bus stops and schedules when necessary
* Read and follow established School District contracts
* Report concerns, violations or issues to the Operations Manager or Supervisor
* Keep records and submit reports, including all documentation for complaints, accidents, routing changes, etc., maintenance records of mileage, gas consumption, and other related data;
* Ensure employees perform the required daily vehicle inspection and buses are cleaned daily as required by law.
* Assist the shop in scheduling maintenance and repair of vehicles, coding invoices and record keeping
* May handle back up driver duties or perform miscellaneous clerical/office duties while buses are in route.
* Be on-call for emergencies and weekends as needed;
* Work closely with Operations, Safety, Training and Fleet Maintenance departments
* Follow company policies regarding pupil/client management and relations with parents, teachers, guardians, and the public in general
* Assist manager with monthly billing, payroll, account receivables, account payables and month end requirements
* May assist manager in implementing driver recruitment programs to ensure coverage of daily home to school routes and sufficient substitute personnel
* May assist manager in disciplinary matters and overseeing yearly road test evaluations
* May assist manager in ensuring all drivers complete all necessary job related training and planning driver safety meetings
* Responsible for carrying out all STA policies and State & Federal applicable regulation.
* Knowledge and implementation of contents of School District contracts
* Communicating with schools regarding calendars, complaints, bus incidents
* Assist manager in development of charter business during non-school days and summer months
* All other duties as assigned by Management
Required Skills/Abilities-Essential Functions:
* Excellent Customer Service Skills and Interpersonal Skills
* Intermediate Computer skills including entire Microsoft office suite
* Ability to learn new skills, systems and software
* Ability to prioritize tasks
* Thrive in a fast-past environment
* Ability to comprehend and follow oral and written instructions
* Ability to establish and maintain effective working relationships with supervisor and co-workers
* Ability to deal with problems and find solutions
* Must have knowledge of Federal and State regulations
* Proficient reading, writing, grammar, and mathematics skills
* State-Required Commercial Drivers License with Passenger and School Bus Endorsements
o State specific requirements:
§ State of California Class B Commercial Drivers License with Passenger Endorsement
§ State of California special Drivers Certificate for School Bus
§ Current report of Physical Examination (DL51 and DL51A)
* Current report of Driver Physical Examination
* Demonstrated proficiency in the operation of assigned vehicles. May include extra equipment such as wheelchair lifts, and air brakes under all road and weather conditions
* Ability to safely operate a motor vehicle as evidenced by a good driving record
* Ability to physically perform the essential functions of the job
* While performing the duties of this job, the employee may work in outside weather conditions and be exposed to heat, cold, wet and/or humid weather conditions
* The noise level in the work environment is moderately loud
* Attend work on a regular and dependable basis
* Ability to successfully pass state and/or federal required Background Checks
* Ability to perform the essential functions of the job
* Ability to comply with all policies and procedures established by company
Education and Experience:
* High School Diploma or equivalent
* Basic knowledge of radio dispatch equipment
* Six months to one year related experience and/or training; or equivalent combination of education and experience.
* At least 1 year experience in Customer Service position
* Valid CDL or ability and willingness to obtain one within 90 days of employment
* Must be at least 21 years of age with 3 years of driving experience
* Certificate of training in first aid and CPR, if required by local contract
* A first aid endorsement on the special driver's certificate or a certificate of training in first aid and a certificate of training for CPR, if required by local contract
Physical Requirements:
Physical Tasks:
Climbing, Rarely
Walking, Occasionally
Pushing/Pulling, Rarely
Reaching, Rarely
Repetitive Motions, Frequently
Sitting, Frequently
Talking, Frequently
Seeing, Frequently
Hearing, Frequently
Stooping/ Stretching, Occasionally
Standing, Occasionally
Lifting, Occasionally
Combination of Above, Rarely
Frequency:
Rarely (1% of the time or less)
Occasionally (2-15% of the time)
Regularly (16-40% of the time)
Frequently (41-100% of the time)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Must be eligible to work in the US without restrictions.
Dispatcher, Campus Safety
Dispatcher job in Chester, PA
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Dispatcher, Campus Safety
Apply now Job no: 493326
Work type: Full-time (hourly)
Location: Chester
Categories: Staff
Widener University is currently seeking a full-time 1st Shift Dispatcher. This position works primarily indoors, averaging 40 hours per week, 8 hours per day, 8:00AM to 4:00PM. The position reports to the Dispatch Manager. Dispatchers safeguard the University community by expertly coordinating communications among safety personnel, monitoring dispatch systems, and responding to both emergency and non-emergency calls with professionalism and efficiency. Their role is critical in ensuring that every situation whether urgent or routine is managed swiftly, accurately, and with the wellbeing of the community.
Reporting directly to the Dispatch Manager, the Dispatcher plays a vital role in safeguarding the University community by serving as the central hub for safety communications. This position requires coordinating and managing communications among campus safety personnel, monitoring dispatch systems to ensure timely and accurate information flow and responding to emergency and non-emergency calls with professionalism, efficiency, and composure.
This position is essential to maintaining the safety, security, and wellbeing of students, faculty, staff, and visitors. The Dispatcher will demonstrate strong communication skills, attention to detail, and the ability to remain calm under pressure while supporting the University's commitment to a safe and welcoming environment.
DUTIES AND RESPONSIBILITIES (including, but not limited to):
Essential Duties:
* Serve as a designated Campus Security Authority (CSA) in compliance with the Clery Act.
* Receive, prioritize, and dispatch emergency and non-emergency calls for service.
* Gather accurate details during interactions to ensure timely and appropriate safety responses.
* Operate and manage CAD (computer-aided dispatch), video management, card access, alarm systems, and key control.
* Use two-way radios to dispatch personnel and coordinate responses effectively.
* Work closely with University departments and external agencies to coordinate incident response.
* Manage multiple responsibilities in both high-stress and routine situations.
* Troubleshoot minor issues with dispatch systems and related technology.
* Contact police, fire, or medical services when required.
* Participate in emergency drills and exercises to maintain operational readiness.
Secondary Responsibilities:
* Work flexible or additional shifts as needed to support department operations.
* Support the Office of Campus Safety during University athletic events, ceremonies, and special functions.
* Manage Campus1Card system functions and distribute parking permits.
* Perform other job-related duties as assigned or directed to support departmental needs and align with the mission, values and goals of the Office of Emergency Management/Campus Safety.
MINIMUM QUALIFICATIONS (education/training and experience required):
Required:
* High school diploma or equivalent.
* Valid driver's license.
* Prior experience in customer service or a security-related role.
* Strong interpersonal skills and ability to engage professionally with diverse populations.
* Proficiency in operating computers, two-way radios, and dispatch/security equipment.
* Excellent verbal and written communication skills to tactfully and effectively communicate with the university community and colleagues.
* Ability to work independently and collaboratively within a team.
* Demonstrated ability to remain calm and tactful in challenging situations.
* Successful completion of background checks including PA Criminal, PA Child Abuse, and FBI clearance.
Preferred:
* Bachelor's degree in Criminal Justice, Emergency Management, Public Safety, or related field; additional coursework or training in communications, law enforcement, or emergency response.
* Prior experience as a Dispatcher.
* Familiarity with Clery Act reporting requirements and procedures
* Experience working in higher education or school-based environments.
* Background in law enforcement, military, campus or public safety.
* Familiarity with the local community and surrounding areas.
PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS:
* Demonstrate strong manual dexterity and precise coordination in operating computers, keyboards, mice, two‑way radios, telephones, and other dispatch or security equipment with accuracy and efficiency
* Ability to walk for extended periods and navigate stairs in various building environments.
* Capacity to patrol outdoors in all weather conditions.
* Ability to stand or sit for long durations, both indoors and outdoors.
* Must be able to lift and carry objects weighing up to 55 lbs.
* Willingness to work non-standard hours, including nights, weekends, and holidays as needed.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.
Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at ****************
EOE M/F/V/D
Advertised: 09 Dec 2025 Eastern Standard Time
Applications close:
Dispatch Supervisor
Dispatcher job in Medford, NJ
Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems.
The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns.
Essential Functions Statement(s)
Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems.
* Train or instruct employees in job duties or company policies.
* Implement departmental policies, procedures, and standards in conjunction with management.
* Establish and maintain customer files and storage, as necessary.
* Respond to customer concern inquiries in a timely manner.
* Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel.
* Monitor employees' work levels and review work performance.
* A minimum of two years office/customer service experience
* A professional appearance
* Excellent interpersonal skills with the ability to interact with all types of customers
* Strong customer service attitude.
* Able to plan and schedule work rather than just react.
* Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
* Ability to work as part of a team.
* Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
* Other duties as assigned.
Competency Statement(s)
* Communication, Written - Ability to communicate in writing clearly and concisely.
* Analytical Skills - Ability to use thinking and reasoning to solve a problem.
* Communication, Oral - Ability to communicate effectively with others using the spoken word.
* Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
* Responsible - Ability to be held accountable or answerable for one's conduct.
* Reliability - The trait of being dependable and trustworthy.
* Organized - Possessing the trait of being organized or following a systematic method of performing a task.
* Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer.
* Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
* Project Management - Ability to organize and direct a project to completion.
* Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
* Interpersonal - Ability to get along well with a variety of personalities and individuals.
Airport Communications Operator 1 (General) (Bilingual)
Dispatcher job in Philadelphia, PA
WHO WE ARE As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well-being.
The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.
Learn more here: ***************************************************************************
Equal Access to Civil Service Testing
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *****************. For more information, go to: ****************************
The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Candidates may request accommodation for a Civil Service examination by contacting the Office of Human Resources (OHR) at ************ or by email at *************************. The accommodation process is interactive and requires cooperation and communication between the applicant and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.
Only an on-line application will be accepted for this exam. Paper applications will not be accepted.
Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.
For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at ************ or by email at ********************
Information concerning employment with the City of Philadelphia may be found at:
* work.phila.gov
* ************************************************************************************
* *************************
* ************************
* *************************
* *********************************
Dispatcher/Alarm Monitor
Dispatcher job in Philadelphia, PA
Monitor Force Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.
PAY TRANSPARENCY/COMPENSATION
Base Rate $26.59
Training Rate $26.59
Health and Welfare $4.93
RESPONSIBILITIES
Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:
Communicating audio messages via radio and telephone
Coordinating law enforcement and public safety personnel activities
Transferring public safety information
Answering questions and updating client records
Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
Log all calls in database including required details of each call
Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
Operate multi-channel radio and telephone dispatch equipment
Access Federal, State, and local databases and maintain compliance regulations and procedures
Assist with quality review of events created by fellow dispatchers
Monitor alarms received and keep records based on unique accounts
Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
Monitor in-house closed-circuit television (CCTV) cameras
Perform dispatching duties for other locations in the event of a failure
Assist in the training of dispatcher trainees
Routinely test alarms, communication systems, and other devices
QUALIFICATIONS
US Citizenship Required
Candidates will need to undergo a background check
Valid driver's license and reliable transportation required
High School diploma or GED.
Ability to work under stress and to respond to emergency communications.
Excellent communication and phone skills.
Ability to handle filing and other administrative duties.
Existing dispatch or use of a multi-system phone system is preferred, but on-the-job training is provided to obtain knowledge of how a 24-hour emergency communication center, gain familiarity with public safety functions and concerns, and of the public safety communications environment, demands, requirements and related laws, to include regulations and systems.
Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error.
Successful completion of Critical testing is required prior to hire (provided by company)
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
WORKING CONDITIONS
Business work hours are 24/7. Work is typically based in a busy office environment and subject to frequent interruptions.
Local travel, weekends, holidays, or participation in shift work may be requested.
PHYSICAL REQUIREMENTS
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone.
Must have close visual and audio acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures.
Must meet all physical and psychological standards as required by the contract.
Sr Dispatcher (Ready Logistics)
Dispatcher job in Bordentown, NJ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Sr Dispatcher Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $23.65 - $35.48/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* Facilitates the transport of customer vehicles to and from auction sites and other areas.
* Contacting customers to determine vehicle availability and condition,
* Scheduling vehicle pick-up and delivery with customers and transporters
* Assisting with reconciliation of transporter related issues
* Notifying customer account representatives and transporter of vehicle transportation related issues
* Monitoring and reporting on customer and transporter performance.
* Compiles vehicle transportation related data and generates routine reports.
* Follows job related duties as directed by supervisor.
* Coordinates transportation of vehicles by contacting carriers in the company's established network.
* Builds and maintain positive working relationships with network carriers.
* Tracks shipment / delivery information, resolving problems as they arise; problems may include missing vehicles, damaged vehicles, and late arriving vehicles.
* Escalates complex or difficult to solve issues according to established escalation procedures.
* Proactively locates new carriers to join the Cox network
* Audits carrier performance over time, identifying systemic issues and working with carrier representatives to resolve.
* Addresses customer and other transport issues escalated from team members, customers, carrier representatives or other stakeholders.
* Communicates and collaborates with internal partners to solve problems and ensure customers' needs are met.
* Provides advice and coaching for less experienced team members.
* Clearly communicates broader organizational objectives and the team's role/impact.
* Assists with other duties as assigned.
Qualifications:
Minimum:
* High School Diploma/GED and 5 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience;
* OR 7 years' experience in a related field
Preferred:
* Previous auto transportation/logistics experience strongly preferred
* Proficient in Microsoft Outlook, Word and Excel
* Strong analytical, communication and interpersonal skills
* Proven ability to make decisions
* Customer service skills
* Strong problem solving and innovative thinking skills.
* De-escalation skills are required and flawless follow-up abilities are a must.
* Comprehensive knowledge of regulations impacting daily operations. (DOT - national and state)
This is a hybrid position with 1 day per week in-office required. Applicants must live within 50 miles driving distance of a Manheim facility.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyDispatcher/Alarm Monitor
Dispatcher job in Philadelphia, PA
Monitor Force Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.
PAY TRANSPARENCY/COMPENSATION
Base Rate $26.59
Training Rate $26.59
Health and Welfare $4.93
RESPONSIBILITIES
Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:
Communicating audio messages via radio and telephone
Coordinating law enforcement and public safety personnel activities
Transferring public safety information
Answering questions and updating client records
Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
Log all calls in database including required details of each call
Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
Operate multi-channel radio and telephone dispatch equipment
Access Federal, State, and local databases and maintain compliance regulations and procedures
Assist with quality review of events created by fellow dispatchers
Monitor alarms received and keep records based on unique accounts
Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
Monitor in-house closed-circuit television (CCTV) cameras
Perform dispatching duties for other locations in the event of a failure
Assist in the training of dispatcher trainees
Routinely test alarms, communication systems, and other devices
QUALIFICATIONS
US Citizenship Required
Candidates will need to undergo a background check
Valid driver's license and reliable transportation required
High School diploma or GED.
Ability to work under stress and to respond to emergency communications.
Excellent communication and phone skills.
Ability to handle filing and other administrative duties.
Existing dispatch or use of a multi-system phone system is preferred, but on-the-job training is provided to obtain knowledge of how a 24-hour emergency communication center, gain familiarity with public safety functions and concerns, and of the public safety communications environment, demands, requirements and related laws, to include regulations and systems.
Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error.
Successful completion of Critical testing is required prior to hire (provided by company)
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
WORKING CONDITIONS
Business work hours are 24/7. Work is typically based in a busy office environment and subject to frequent interruptions.
Local travel, weekends, holidays, or participation in shift work may be requested.
PHYSICAL REQUIREMENTS
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone.
Must have close visual and audio acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures.
Must meet all physical and psychological standards as required by the contract.
Dispatcher
Dispatcher job in Voorhees, NJ
Job DescriptionSalary: $22.00 - $27.00/hour
Dispatcher
Bovio Rubino Service is seeking an outgoing and service-driven professional to join our team as a Dispatcher.
In 2021, two South Jersey family-owned and operated HVAC, plumbing, and electrical companies, with over 90 years of combined experience in the industry, came together to create Bovio Rubino Service, your trusted choice in South Jersey for heating, cooling, plumbing, and electrical services. The S.M.A.R.T. values that are at the core of everything we do here at Bovio Rubino Service will ensure that you are making a S.M.A.R.T. choice when it comes to finding your next work family.
Support each other in a positive & encouraging way
Meet & exceed client needs & expectations
Always do what is right
Respect our client's homes & businesses
Treat team members and clients as if they were family
Work Schedule: As a Dispatcher, you will work Tuesday-Saturday 8:00 a.m. 4:00 p.m. (weekends, overtime, and evenings as needed).
Pay: As a Dispatcher, you will be paid $22.00 - $27.00/hour depending on experience
As a Dispatcher, you will:
Professionally answer incoming customer calls, answering any questions they may have and providing support as needed.
Dispatch technicians for service calls, answering questions that they may have when necessary
Maintain our service technicians daily schedules, coordinating schedule changes when necessary.
Effectively communicate with department managers, employees, and customers, ensuring customer satisfaction and making sure that customers are apprised of any potential schedule changes and parts order timeframe when applicable.
Follow-up on pending sales quotes
At Bovio Rubino Service, you will find:
A company culture dedicated to employee growth through training and support
Weekly pay
8 health insurance plan options, including 5 options where the employee pays nothing for their premium!!!
Health Savings Account option with employer contribution
Employer paid life insurance
Dental/vision, short-term disability and long-term disability insurance options
401(k) with 4% company match after 6 months
7 paid holidays
Paid time off that increases based on tenure
Discounted HVAC and plumbing repair services and free HVAC maintenance services
A wide range of other benefits that assist our employees with their health, wealth, and happiness
You could be a great fit as a Dispatcher with Bovio Rubino Service if you have:
2+ years of experience working in an office, customer service, schedule coordination, or equivalent combination of education and experience
Data entry, filing, and other general office duty experience
Advanced customer service and interpersonal communication skills
Attention to detail and are highly organized
High proficiency in Microsoft Outlook, Word, and Excel
Service Titan experience is a plus
If you would like to learn more about Bovio Rubino Service, please visit us at *********************
Dispatcher
Dispatcher job in Philadelphia, PA
Plumbing Careers at Benjamin Franklin Plumbing Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. JOB SUMMARYThis position dispatches all service calls to ensure maximum scheduling efficiency without compromising client satisfaction.JOB DUTIES
Manages the dispatch board to keep field personnel on the move, servicing clients and generating revenue
Makes every effort to compress call scheduling to effectively maximize productivity and revenue
Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
Re-schedules appointment times at client's convenience as necessary
Communicates with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to Plumber
Strictly adheres to the Dispatching for Profits Priority Service Schedule, to ensure the “Right” Plumber is sent to the “Right” appointment
Shares responsibility to ensure that all Plumbers arrive at their designated appointments on time
Debriefs with Plumbers upon completion of jobs to identify any outstanding client satisfaction issues
Enters equipment type and age information for systems into SuccessWare
MINIMUM REQUIREMENTS
High school diploma or equivalent required
Must have good computer software skills
Prior customer service experience preferred
Compensation: $18.00 - $25.00 per hour
Join the Benjamin Franklin Plumbing Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.
Auto-ApplyDispatcher
Dispatcher job in Cherry Hill, NJ
Easton Coach Company LLC
Responsibility Profile:
Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.
Relay information such as work orders or other messages to and from drivers and driving assistants.
Use telephones, two-way radios or text messages to contact employees.
Speak with supervisors or customers to resolve problems, requests for services or equipment.
Prepare daily work such as schedules.
Prepare work orders for crew or receiving work orders from work crews.
Facilitate communications within company assigned territories.
Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
Perform other duties as assigned.
Qualifications
One (1) year of transportation experience.
CDL License with Passenger Endorsement
Easton Coach Company is a leader in passenger ground transportation, providing motorcoach and transit services to customers throughout the eastern United States.
Auto-ApplyDispatcher - PHL Airport
Dispatcher job in Philadelphia, PA
Job DetailsDescription
Dispatcher Basic Function - The Dispatcher is responsible for providing 24/7/365 support for gate systems, the Generator Control Unit (GCU), the EGSE Charging Stations, baggage systems, and facility maintenance. Dispatchers will take calls and dispatch maintenance services as needed, coordinate corrective work actions at the request of the Manager on duty.
Major Duties and Responsibilities:
Serve as the first contact to customers and vendors.
Answer phones and enter work orders into CMMS and input required response and WO information into the CMMS (IBM Maximo)
Coordinate the scheduling of technicians when appropriate, and customer service requirements with onsite maintenance personnel.
Implement work order schedules maximizing usage of technicians and other resources.
Create parts notifications as necessary.
Respond to operational inquiries, complaints and issues within (1) minute of being notified.
Data entry for all preventative and corrective maintenance activity into the CMMS system.
Generate new work orders and log into CMMS system to track completion time along with materials used.
Create purchase orders and track spare parts inventory.
Monitor baggage system and dispatch mechanic to address issues.
Dispatch maintenance and custodial services as needed.
Answer all phone calls and maintain contact logs for each specific request i.e. operational request, maintenance malfunction and personnel issues.
Maintain contact logs for each specific request i.e. operational request, maintenance malfunction and personnel.
Record and maintain logs of airline operational activity
Assist in the training of others.
Implement work order schedules maximizing usage of technicians and other resources.
Run operation reports and provide recommendations to improve efficiency/productivity
Report any issues found that could potentially lead to additional system failures.
Assist with operational issues during outages or failures.
Comply with company safety program and trainings.
Perform other duties as assigned or needed.
Qualifications
Needed Skills:
24/7 operations; night and weekend shift work required.
Familiarity with a variety of airport operational concepts, practices, and procedures.
Ability to handle sensitive documents and proprietary information in a confidential manner.
Ability to operate and functionally use a computer.
Ability to read and comprehend complicated materials and instructions (English) and be able to communicate both verbally and in writing (English).
Ability to work accurately despite multiple interruptions and frequent activity and/or workload changes during a typical working day.
Ability to work on a flexible schedule.
Ability to take direction.
Ability to multi-task.
Ability to prioritize tasks.
Detail and safety-oriented.
Ability to create and maintain productive relationships with employees, clients, and vendors.
Ability to drive and maintain a safe driving record.
Valid state driver's license (any in US).
In possession of appropriate paperwork to gain and maintain employment in the US.
Ability to meet worksite security requirements.
Education/Experience Minimum:
High School diploma or GED equivalent
Certifications or associate degree is a plus but not required.
Valid Driver License
2+ year of related experience in customer service or dispatching and working with airport equipment.
2+ year of related experience with data entry, scheduling workloads, and/or processing work orders
Ability to write effectively in the preparation of reports and forms (Email)
Knowledge of Airport equipment is a plus.
Equipment, Physical Activity, Physical, Visual Acuity Requirements: See attached ADA Job Requirement Supplemental Checklist
Work Environment Descriptions: See attached ADA job Requirement Supplemental Checklist
Anesthesiologist - Call Taker Main Line Health
Dispatcher job in Media, PA
Job Details Media, PACall-Taking General Anesthesiologist
UAS is seeking a full-time, call-taking general anesthesiologist. $525K compensation package.
Full Description: United Anesthesia Services, P.C. (UAS) seeks a BC/BE, ACLS/BLS certified, anesthesiologist for a full-time call position based at Main Line Health System in the Philadelphia, PA suburbs. Highly motivated, dynamic anesthesiologists interested in working on a strong team in a high-volume, fast-paced setting are encouraged to apply.
As the premier private anesthesia practice in the Philadelphia, PA area, UAS enjoys exclusive agreements for services at its partner health systems (Main Line, Jefferson, Doylestown) and ASCs. Formed in 1996, UAS continues to grow both organically at facilities and through affiliations with other private practices within the region.
Opportunities with UAS are based about 10 miles from Center City Philadelphia in a highly desirable suburban area with some of the top-rated school districts in Pennsylvania and the country. The location provides convenient access to award winning restaurants, a vibrant art scene, professional sports teams, and museums. Multiple national parks, hiking trails, mountains, and beaches are nearby.
UAS offers a collegial, collaborative environment, a robust compensation package including generous paid time off and employer paid health and retirement benefits.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Join us!
Dispatcher
Dispatcher job in Mount Laurel, NJ
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive calls, perform scheduling assignments and make quick decisions to ensure the proper action is taken in a busy limousine/private passenger transportation office. Our ideal candidate is highly organized with the ability to multi-task and work well under pressure. Our ideal candidate is also a friendly "people person" with excellent customer service skills, appropriate telephone etiquette, the ability to work well with others and learn new computer applications. Knowledge of the local demographics (South Jersey/Philadelphia) a must.
Performance review after 90 days.
Responsibilities
Receive inbound calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Transmit information to the appropriate person or department
Direct drivers to appropriate location
Monitor status of all drivers and job assignments
Qualifications
High school diploma/GED
Previous experience as a Dispatcher or in a similar position
Excellent typing and data entry skills
Understanding of local demographics
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure
Dispatcher - Part-Time
Dispatcher job in Plymouth Meeting, PA
requires availability for nights and/or weekends.
At Zoom, we take great care in cultivating the careers of our employees. We offer training and room for growth because we recognize that career advancement is a large part of job satisfaction.
We are seeking a reliable and organized Part-Time Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating and dispatching the right technician, to the right call, at the right time. This is an excellent opportunity for individuals who thrive in fast-paced environments and have exceptional communication and multitasking skills
Dispatcher Responsibilities | WHAT YOU'LL BE DOING
Effectively manage incoming calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/team sales targets and call-handling quotas
Schedule & communicate with technicians to meet customer requirements
Assign work orders based on priority to the available workforce
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Dispatcher Qualifications | WHAT YOU BRING
Strong phone contact handling skills and active listening
Familiarity with dispatch practices
Customer orientation and ability to adapt/respond to different types of customers
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Availability to work nights and/or weekends
*Each location is independently owned and operated
Auto-ApplyDispatcher
Dispatcher job in Bensalem, PA
Description Job Title: Dispatcher Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision
Company-paid life insurance for extra protection and peace of mind
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
What you'll be working on:
Supports Savers vision by coordinating the daily activities of a team of drivers operating trucks for a route collection program. Dispatchers help direct the collection of donations as well as the delivery of donations to Savers stores in the most efficient manner. Dispatchers are also responsible for collecting all of the daily route data and entering the data in the information management system.
Operate computer-aided communications and dispatching equipment
Assist with setting up the daily routes and assignments
Communicate add-ons and cancellations to drivers
Understand local streets and help drivers, when needed, complete routes and any other assigned stops efficiently through verbal communication
Assist drivers with unexpected situations at donor's homes
Document driver start times, ending times, breaks, lunches and estimated pick-ups
Process and transmit information and instructions
Schedule assignments and coordinate activities of drivers
Act as liaison between donors, drivers, dispatch personnel according to schedules and work orders
Follow up on issues with donor pick-ups
Account for all of the driver's daily paperwork
Perform other duties as assigned
What you have:
General knowledge of the highway systems in which the drivers work
Demonstrate professional interpersonal relationship skills
Demonstrated strong customer service skills
Demonstrate skills showing initiative, personal responsibility and accountability
Strong working knowledge of managing two way communications
Demonstrated organization skills
Ability to communicate orally and in writing
Ability to multi-task several incoming and outgoing communications at any one given time
Ability to interpret instructions furnished in written, oral, diagram, or schedule form
Ability to set priorities, meet deadlines with flexibility, and multi-task with minimal direction
Ability to be detailed-oriented
Ability to work in fast paced environment with pressure to meet deadlines
Ability to work within Savers culture
Minimum Required Education, Training and Experience:
High School Diploma or equivalent
1 - 2 years prior work experience in distribution, logistics, customer service or call center helpful
Knowledge and Experience with Business Equipment and Computer Applications: General office equipment, Microsoft Windows, Microsoft Office (Outlook, Word, Excel), search tools, map tools and other information management systems
Knowledge of DOT, OSHA, state and Savers safety regulations and requirements
Physical Requirements:
Ability to sit, stand, walk and speak Accommodations made for mobility and/or visually impaired applicants
FLSA: Non-Exempt
Travel: Related to position only within geographical area and essential functions or other areas as assigned
Savers is an E-Verify employer
Auto-ApplyEMS Dispatcher
Dispatcher job in Philadelphia, PA
Infina Health is looking to hire dispatchers for all shifts to manage all the growth! Must have prior EMS Experience.
We are looking for dispatchers to work all hours of the day and all days of the week (24/7). We can accommodate everyone's work schedule.
We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders for products or deliveries
Prioritize calls according to urgency and importance
Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles and requirements
Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
Proven experience as dispatcher or relevant position
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English and Spanish (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma