Dispatcher jobs in Alabama - 37 jobs

PAY GRADE: Grade 21 TYPE: Full time The City of Bessemer is seeking to hire Public Safety Dispatch Supervisors to support public safety agencies by supervising public safety dispatch personnel. Employees in this job class train dispatch personnel on job duties and ensure there is appropriate coverage of the communications center at all times. Public Safety Dispatch Supervisors also perform dispatch duties to include receiving emergency and non-emergency calls in a communication center, entering all requests for service into the computer-aided dispatch (CAD), and dispatching public safety personnel as warranted. Work is performed in a call center setting, and employees operate a technological workstation that includes the simultaneous operation of multiple computer monitors, video monitors, telephones, two-way radios, etc. Work is reviewed by the shift supervisor by playing back recorded calls and checking records for accuracy and correctness. COMPENSATION & BENEFITS: The City of Bessemer provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: $48,713 - $75,566 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: * Experience answering emergency 911 calls (i.e., law enforcement, fire, and/or medical), dispatching appropriate personnel and equipment, providing emergency medical dispatching assistance to callers, and maintaining constant awareness of computer dispatching equipment. * No felony charges or convictions or misdemeanors involving violent offenses or issues of moral turpitude. * Willing to submit to a general and criminal background check. * Willing to work any shift (e.g., 8-hour, 12-hour) on any shift or day (e.g., nights, weekends, holidays) and overtime as needed. PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. * At least two (2) years of experience as a Public Safety Dispatcher (formerly titled PSD II) in the Jefferson County Merit System. * Experience training employees on work processes and/or procedures. * Relevant emergency dispatch certification (e.g., Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), Emergency Police Dispatch (EPD)). * National Crime Information Center (NCIC) certification and/or Alabama Criminal Justice Information Center (ACJIC) certification. TYPICAL JOB DUTIES: * Answers and manages calls to allow effective communication and response of emergency responders (i.e., police, fire, emergency medical services (EMS)) for citizens during emergency situations. * Attends and holds meetings and performs administrative duties to ensure compliance with assignments and department, state, and national guidelines. * Dispatches public safety personnel (i.e., police, fire, and medical emergency) and informs responding units of pertinent information regarding emergency situations. * Accesses and maintains suspect and/or incident information by running database queries, updating databases, completing reports/logs, and filing documentation. * Monitors responses of public safety personnel and activities of other dispatchers to track progress, maintain communications, and ensure personnel safety. * Operates technology-based workstation that includes multiple video monitors, multiple software programs running simultaneously, a personal computer, phone lines, headsets, and alarm boards in order to receive, forward, and monitor calls for services. * Performs miscellaneous duties such as handling incoming and outgoing monies for reports, monitoring the weather, and updating information. * Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines. * Provides information and referrals to citizens, public safety personnel, media, etc. by responding to calls involving non-emergency situations. * Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training. * Trains new employees, interns, or temporary employees how to perform the job to ensure employees are able to appropriately handle emergency calls and provide citizen and emergency personnel with necessary information. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. WORK ENVIRONMENT: Work is conducted almost exclusively indoors in a call center setting. Work involves use of standard office equipment, such as computer, phone, copier, etc. Job requires working holidays, overtime (e.g., in the morning, during lunch, or after normal working hours), and/or nights. EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Each Merit System member city/agency operate its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at accommodationrequest@pbjcal.org or phone at ************ (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.

This position performs dispatch and/or call taking of emergency and non-emergency medical assistance. Responsibilities Essential Duties and Responsibilities: (Other duties may be assigned) Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status. Monitor various radio frequencies to keep apprised of developing situations. Operates two-way radio and/or other communications equipment to copy calls to other public safety agencies and medical first responders. Read and effectively interpret maps and information from a computer screen in order to determine locations and provide directions. Enters, updates, and retrieves information from a variety of computer systems. Relay information and messages to and from emergency sites, to all other individuals or groups requiring notification. Scan computer screens, and contact field units in order to determine units available for dispatch. Knowledge of and ability to operate computer-based telephone system. Demonstrates faithfulness in work attendance and punctuality Exhibits sufficient multi-tasking to accomplish required time management of all activities Works diligently to provide excellent customer service by being calm, polite, and sympathetic Behavioral Core Competencies:To perform the job successfully, an individual should demonstrate the following competencies on a daily basis. Thesefactors will be used to measure an employee's performance throughout the workday. Administrative:1) Demonstrates proper attendance and punctuality requirement2) Completes tasks on time and accepts responsibility for the best of the organization3) Time management and prioritizing - shifts back and forth between two or more activities or sources of information and can prioritize activities based on specific rules/guidelines4) Pursues training and development opportunities; strives to build knowledge and skills in order to share with the organization5) Observes proper safety and security procedures Communication:1) Distribution of information, both written and oral2) Provides excellent customer service3) Demonstrates teamwork with co-workers and supports organizational success4) Supports organization's goals and values; supports EEOC values by respecting diversity within the organization5) Maintains highest standards of professionalism Cognitive:1) Problem solving - discovers, analyzes, and solves problems to overcome obstacles2) Speed of Closure - quickly assesses and implements course of action required3) Exhibiting problem sensitivity - recognizes when something is wrong or about to go wrong4) Communication multi-tasking through maintaining situational awareness at all times5) Initiative - identifies opportunities and issues, and proactively acts to follow through on work activities to capitalize or resolve them6) Innovative - generates unique ideas for improving work7) Exhibits adaptability - can change in demanding work environment when unexpected events happen for the best environmental fit8) Listening - accurately receives information and reciprocates effectively to party received from9) Decision making - weighing risks, makes accurate and quality judgments10) Uses analytical thinking without becoming easily distracted Qualifications Qualifications: Hard Skills:1) Education - Education: High School diploma or equivalent2) Typing Skills - Must have the ability to type a minimum of 35 words per minute.3) Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.4) Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Soft Skills:1) Auditory Skills - ability to hear, comprehend, and distinguish sounds and verbal communication in the presence of other distracting sounds via a headset, telephone, or other external source.2) Listening Skills - ability to retain detailed information3) Vision Skills - must have adequate vision to quickly and accurately read maps, safety manuals, and all computer system monitors. Specific vision abilities required by this job include color vision, close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.4) Language Skills - Ability to read and interpret documents such as safety rules, operati Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.

*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with Flat or Step deck equipment in Alabama (AL), Georgia (GA), Florida (FL) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom. - Valid CDL-A license - Minimum 2 years of experience - 2005 or newer tractor - Must not be leased to another carrier - Must be eligible to operate under our MC - No DUI Careless Wreckless Driving - No SAP - 15+ over Speeding

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. * Outbound calls to pick-up locations. * Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. * Ensure sub-haulers meet company requirements prior to dispatching. * Outbound calls to sellers. * Solicit business. * Utilize cost effective vendors to meet company budget objectives. * Educate sub-haulers on company policies and procedures. * Maintain and archive documents. * Answer phone calls. * Collect payments on member deliveries. * Comply with Safety and enforce regulations. * Print checks. * Monitor incoming documents on the fax machine. * Print reports as needed. * Manage vendor relationships. * Performs other duties as assigned. Required Skills & Experience: * Two years dispatch experience. * One year customer service skills experience. * High School Diploma or GED preferred. * Excellent customer service skills and attitude. * Excellent Communication Skills --verbal and written. * Excellent organizational skills. * Excellent time management skills. * Typing speed 45 words per minute. * Basic Ten key proficiency. * Basic Math skills. * Computer proficiency (MS Suite experience). * Ability to operate office equipment. * Multi- tasking. * Ability to work in fast paced/diverse environment. * Strong attention to detail. * Know geographical area as well as ability to read maps. * Work with minimal supervision. * Occasional Overtime as needed. * Bilingual Skill a plus. Pay: $21.05 - $23.71/ Hour. Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work

This is specialized work in the operation of a police and fire communications system. JurisdictionsYearly RateMobile County$41,469 - $66,295City of Mobile$44,735 - $71,516City of Prichard$27,276 - $42,312City of Citronelle$30,012 - $47,978*City of Bayou La Batre$33,738 - $53,935Amended 12/12/24 Amended 12/16/25 * Amended 9/29/25 Amended 10/17/25 To prepare for the required Public Safety Dispatcher I online test, applicants should download, save, and/or print the Public Safety Dispatcher I Online Test Study Material now. Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below. Minimum Qualification Requirements Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in the operation of a two-way radio, computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements. Special Requirement Must possess a current Certification of Proficiency from the Mobile County Personnel Board certifying the ability to type a minimum of 30 words per minute. Employees of the City of Mobile must, within one year of employment, successfully complete and be certified in the employing department's adopted telecommunications courses as follows: Police - APCO (Association of Public Communication Officers) and ACJIS (Alabama Criminal Justice Information System); Fire - APCO (Association of Public Communications Officers) and EMPDS (Emergency Medical Priority Dispatch System). Employees must maintain certifications of employing department. For details, please see Class Specifications | Public Safety Dispatcher I | Class Spec Details (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.

Dispatchers are on duty 24 hours, 7 days a week, including holidays. This position will work an 8-hour shift. This position receives and dispatches emergency and routine calls for police, fire, ambulance, and other emergency services using a computer-aided dispatch system. Applicant should have considerable knowledge of the geography of the area serviced by the department, including knowledge of the streets, roads, and highways including county roads. This person will be required to learn the communications equipment and terminology of the department. This person must be able to speak clearly and distinctly and be able to act quickly and calmly in emergency situations. This person must be able to acquire and maintain certification from the National Criminal Intelligence Center. Applicant must be able to maintain confidentiality of information. This position may require prolonged periods of time sitting and standing. Applicant must be able to lift up to 25 pounds. The work environment may become stressful at times. Applicant must be able to work varied shift schedules, to include weekends and holidays and be available for emergency call outs. Applicant must be a high school graduate or have their GED. A background check will be done for this position.

←Back to all jobs at Quick Delivery Service DISPATCHER EXPERIENCED TRANSPORTATION DISPATCHER Since 1958, Quick Delivery Service, now a 3rd generation business, has been providing Local pickup and delivery and logistics services to the entire Gulf Coast. Our locations are strategically positioned in the key markets of the South Eastern Regions. Mobile trucking company looking for a Dispatcher or Fleet Manager in our P &D Dept. Truck transportation dispatch experience is a must. Knowledge of order entry, invoicing, HOS and E-log / ELD preferred. Responsibilities Dispatch and supervise company drivers, O/OP's and Hot Shot Drivers Quote and Rate Call in POD's to our customers Prepare, enter, and post billing Manage incoming phone calls Tec intellect is a must ( Microsoft 365 ) Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Experience Proven customer support experience or experience as a Client Service Representative Experience with Microsoft 365 Must have tech intellect Strong phone contact handling skills and active listening Familiarity with CRM systems and best practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively 2-year degree preferred or High school diploma with valid experience Benefits: Dental Insurance Health insurance Disability plans Accidental Plans Paid time off Vision insurance Office -Job / Warehouse and driver management Join our team as a Dispatcher, where your skills will contribute to the success of our transportation operations while providing you with opportunities for professional growth. Life insurance Safety equipment provided Schedule: M-F 6AM-3PM Home time Year round work Job Type: Full-time Pay: $39K- $40K ANNUALLY Expected hours: 40 per week Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8-10 hour shift Day shift Monday to Friday Work Location: In person Please visit our careers page to see more job opportunities.

Full-time Description Transportation Dispatcher Pelham, AL - Southeastern Food Merchandisers Southeastern Food Merchandisers is seeking a Transportation Dispatcher for our Pelham location. This role oversees drivers running dedicated route schedules with no over-the-road work. All drivers depart from and return to the same terminal daily. Our fleet is 100% automatic transmissions. Key Responsibilities Dispatch drivers and communicate special delivery instructions. Update equipment activity and yard control systems. Process, monitor, and audit driver logs and DOT hours of service. Reporting and processing of yard safety or over-the-road incidents. Administer DOT testing as required. Ensure order accuracy standards are met. Collaborate with supervisors and managers on daily operations. Promote safety and sanitation standards across all areas. Utilize dispatch software, ELD devices, and POD systems effectively. Schedule Full-time - Sunday - Thursday, 5:00 PM - 3:00 AM Benefits Medical coverage Dental & Vision insurance Weekly pay with direct deposit 401(k) with company match Company-paid Life & AD&D insurance Supplemental insurance options available Employee Assistance Program Paid holidays Employee perks & discounts EEO Statement Southeastern Food Merchandisers is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, ancestry, religion, sex, disability, veteran status, age, sexual orientation, or marital status. Requirements Required: Class A CDL with 1+ year of experience and a clean MVR. Preferred: High School Diploma or GED required. 2+ years of supervisory experience, driver supervision, or dispatching. 2+ years working with DOT hours of service regulations. Strong oral and written communication skills. Detail-oriented with excellent organizational skills. Proficiency in Microsoft Office. Knowledge of DOT, DMV, and FMCSA rules/regulations. Flexibility to work nights, weekends, and holidays.

Preferred Transportation Solutions is looking for an experienced Trucking Dispatcher to oversee the day-to-day operations of our growing transportation company. In this role you will be asked to create trucking routes, manage staff, cost effectively manage daily operations while meeting customer needs and oversee daily terminal operations. Responsibilities Develop delivery routes and maintain contact with drivers throughout the day Monitor and adjust to any sudden route change needs and work with drivers to establish new routes for timely deliveries Monitor operations to ensure drivers comply with both company and customer policies, DOT regulations and procedures, safety rules, and federal and state transportation regulations Manage truck maintenance schedule Maintain professional relationships with customers Track daily revenues and expenses Oversee daily rail operations Qualifications Qualifications Mobility: Ability to sit, stand, and walk for extended periods, including occasional movement within the office, warehouse, and terminal environments. Manual Dexterity: Regular use of hands and fingers for typing, writing, and using office equipment such as phones, computers, and printers. Lifting: Occasionally lift and carry office or operational materials weighing up to 25 pounds. Vision: Ability to view computer screens and read printed documents for extended periods. Hearing and Communication: Clear hearing and verbal communication to interact effectively with drivers, staff, and customers over phone and radio. Environment Adaptability: Comfortable working in both office and operational (e.g., terminal, rail yard) settings with varying levels of noise, temperature, and activity. Benefits Health Dental Vision 401k PTO Life Insurance We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This position performs dispatch and/or call taking of emergency and non-emergency medical assistance. Responsibilities Essential Duties and Responsibilities: (Other duties may be assigned) Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status. Monitor various radio frequencies to keep apprised of developing situations. Operates two-way radio and/or other communications equipment to copy calls to other public safety agencies and medical first responders. Read and effectively interpret maps and information from a computer screen in order to determine locations and provide directions. Enters, updates, and retrieves information from a variety of computer systems. Relay information and messages to and from emergency sites, to all other individuals or groups requiring notification. Scan computer screens, and contact field units in order to determine units available for dispatch. Knowledge of and ability to operate computer-based telephone system. Demonstrates faithfulness in work attendance and punctuality Exhibits sufficient multi-tasking to accomplish required time management of all activities Works diligently to provide excellent customer service by being calm, polite, and sympathetic Behavioral Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies on a daily basis. These factors will be used to measure an employee's performance throughout the workday. Administrative: 1) Demonstrates proper attendance and punctuality requirement 2) Completes tasks on time and accepts responsibility for the best of the organization 3) Time management and prioritizing - shifts back and forth between two or more activities or sources of information and can prioritize activities based on specific rules/guidelines 4) Pursues training and development opportunities; strives to build knowledge and skills in order to share with the organization 5) Observes proper safety and security procedures Communication: 1) Distribution of information, both written and oral 2) Provides excellent customer service 3) Demonstrates teamwork with co-workers and supports organizational success 4) Supports organization's goals and values; supports EEOC values by respecting diversity within the organization 5) Maintains highest standards of professionalism Cognitive: 1) Problem solving - discovers, analyzes, and solves problems to overcome obstacles 2) Speed of Closure - quickly assesses and implements course of action required 3) Exhibiting problem sensitivity - recognizes when something is wrong or about to go wrong 4) Communication multi-tasking through maintaining situational awareness at all times 5) Initiative - identifies opportunities and issues, and proactively acts to follow through on work activities to capitalize or resolve them 6) Innovative - generates unique ideas for improving work 7) Exhibits adaptability - can change in demanding work environment when unexpected events happen for the best environmental fit 8) Listening - accurately receives information and reciprocates effectively to party received from 9) Decision making - weighing risks, makes accurate and quality judgments 10) Uses analytical thinking without becoming easily distracted Qualifications Qualifications: Hard Skills: 1) Education - Education: High School diploma or equivalent 2) Typing Skills - Must have the ability to type a minimum of 35 words per minute. 3) Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. 4) Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Soft Skills: 1) Auditory Skills - ability to hear, comprehend, and distinguish sounds and verbal communication in the presence of other distracting sounds via a headset, telephone, or other external source. 2) Listening Skills - ability to retain detailed information 3) Vision Skills - must have adequate vision to quickly and accurately read maps, safety manuals, and all computer system monitors. Specific vision abilities required by this job include color vision, close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 4) Language Skills - Ability to read and interpret documents such as safety rules, operati Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.

Job Title: Dispatcher Job Type: Full-time Schedule: 2-2-3 rotating schedule - Night Shift FLSA Status: Non-Exempt About Us At Medevac Alabama, our mission is to provide safe, reliable, and efficient medical transportation with the utmost professionalism. We are continually expanding our ground ambulance services to reach more communities across the state. Our goal is to deliver affordable, high-quality care to populations throughout Alabama while maintaining the highest levels of clinical excellence, response-time reliability, economic efficiency, customer loyalty, and employee satisfaction. The Dispatcher is responsible for coordinating patient transport services and serving as the primary point of communication among callers, crews, hospitals, agencies, nurses, social workers, other EMS personnel, fire departments, and administrators. This role involves managing the flow of information and ensuring efficient and effective communication to facilitate patient transports. Essential Functions and Duties Answer transport requests via a multi-line telephone system. Coordinate and monitor units using telephone, radio, GPS, and computer software. Ensure compliance with HIPAA regulations when transmitting information. Accurately document patient information, including billing details. Provide accurate information to patients and crews. Enter every call into the Computer-Aided Dispatch (CAD) program. Identify issues, analyze options, and discuss courses of action with supervisors and management. Qualifications Required: High School Diploma or equivalent. Preferred: EMT certification, Basic Life Support certification, and experience with multi-line telephones and dispatching. Certifications and Licenses None required Knowledge, Skills, and Abilities (KSAs) Knowledge of applicable local, state, and federal laws and regulations. Understanding of HIPAA regulations and the ability to maintain patient confidentiality. Strong prioritization skills and the ability to manage multiple tasks effectively. Effective verbal and written communication skills. Strong interpersonal and teamwork skills. Ability to work varied shifts, including nights, weekends, and holidays. Benefits 100% company-covered BlueCross BlueShield Gold Health, Dental, and Vision insurance. Life and long-term disability insurance. 401(k) program with up to 4% match after 1 year of employment. Paid time off. Physical Demands Ability to sit or stand for prolonged periods at a desk. Work environment typical of a normal office setting, with occasional standing, walking, and lifting of small objects. Reasonable accommodations may be made to assist individuals with disabilities in performing essential job functions. Due to the nature of the work, additional hours beyond the standard 40-hour work week may be required. Limitations and Disclaimer This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet the needs of the organization. Stop Work Authority provides employees with the responsibility and obligation to stop work when a perceived unsafe condition or behavior may result in a hazardous condition or event occurring. Medevac Alabama has a firm stop work authority in place; however, it is the employee's right and responsibility to exercise this program. All applicants must pass a drug test and background check as part of the hiring process. Any job offer is contingent upon successfully passing these checks to verify provided information and ensure insurability. Additionally, drug and alcohol testing may be required after accidents or when there is reasonable suspicion that an employee is under the influence while at work. No part of this statement should be considered a binding contract for continued employment at Medevac Alabama. Medevac Alabama is an at-will employer and retains the right to terminate the employment relationship at any time with or without cause. Powered by JazzHR E0yNct2cKw

Manage and coordinate the scheduling and dispatching of our technicians. Serve as the primary point of contact between customers and technicians. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask effectively in a fast-paced environment. Essential Duties and Responsibilities * Ensure quality customer experience by relaying detailed and accurate information to the technicians in the field. * Record and reports service calls. * Participates in training for professional development. * Updates customers on technician progress. * Submits work orders. * Processes work order invoices. * Collects on customer accounts. * Process technician work orders. * Handles dispatching for service departments. * Provides customer service to customers and technicians. * Be available for additional duties as assigned. Why Premier? Premier Service Company, Inc. is not just a company; we're a legacy of excellence spanning nearly 30 years. From our humble beginnings with 7 dedicated employees, we've blossomed into an industry leader with a fleet of over 100 trucks and a team of over 200 skilled professionals. We've been Keeping You Safe & Comfortable since 1992, and now, we're looking for individuals who are ready to play a crucial role in our journey of providing top-notch service to the Tuscaloosa community. Here's what we offer * Premier is a well-known company with top-notch services in HVAC, Electrical, Plumbing and Utilities * Offers professional development opportunities partnering with Skilled Trades of West Alabama: Jumpstart & Apprenticeship Programs * Competitive Wages * Great benefits, paid vacations & holidays * Family-oriented company events Preferred Qualifications * High School Diploma or General Education Development Diploma. * Customer Service experience is preferred. * Call Center experience preferred. * HVAC experience preferred. * Dispatching Experience. "We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

Dispatcher | Alabaster, AL (Onsite) Are you ready to make a meaningful impact every day? CEG's industry leading environmental services client is seeking a Dispatcher to join their growing team in Alabaster, AL! This role will oversee the daily planning and scheduling of their Plant Services and Infrastructure Division's resources. This direct hire role is perfect for an individual who excels in problem-solving, enjoys helping others, and thrives in a collaborative environment. This position is a fantastic opportunity to work on a variety of exciting projects, develop skills, and advance your career! Responsibilities: Scheduling and Resource Allocation: Allocate people and resources daily to maximize utilization and job profitability. Determine the best-fit skill sets and labor for each job scope. Schedule appropriate personnel, equipment, and resources for each job. Create service orders and daily appointments in Acumatica (ERP system). Ensure accurate listing of people, resources, and equipment on project paperwork. Enter dates and times accurately for financial projections. Publish upcoming work schedules for necessary management and field supervision. Communication and Coordination: Call personnel to confirm their understanding of the job scope. Coordinate with the Fleet Manager and Shop Foreman on equipment maintenance, balancing customer needs. Inform the fleet maintenance team of any potential issues impacting the schedule. Work with the maintenance team on the usage of the onsite wash bay. Assist in maintenance during emergency situations, including providing locations during mechanical breakdowns or tire repairs and occasionally picking up drivers for external maintenance. Job Preparation and PPE Management: Assist in job preparation and PPE (Personal Protective Equipment) allocation. Prepare PPE for the next day using the PPE sign-in and sign-out system for proper allocation and cost management. Collaborate with the Safety Manager on PPE stock and upcoming needs. Assist Superintendents and Foremen with job preparation as needed, including loading equipment and ensuring all tools and accessories are ready for use. Master Schedule and Payroll Management: Maintain the master schedule and input payroll data in Acumatica. Approve, report, and record all instances of tardiness, absenteeism, call-ins, PTO, vacation, and banker hours for employees. Record field employee call-ins, absenteeism, tardiness, and refusals to work. Approve and submit PTO and vacation requests in accordance with the employee handbook and upcoming work schedule. Compliance and Coordination: Ensure all CDL drivers comply with DOT regulations, including proper completion of pre and post trips, adherence to DOT time rules, and utilization of ELDs in CDL equipment. Coordinate with other divisions on joint projects. Maintain constant communication with other divisions and locations about potential needs and upcoming work. Benefits & Perks: Competitive Pay 401(k) matching Health, Vision, Dental, and Life insurance Flexible spending account Paid time off View all jobs at this company

At CUI, our Dispatch & Call Center Coordinators play a critical role in keeping our field operations running smoothly. You'll be the central point of communication-supporting technicians, supervisors, and customers by coordinating schedules, resolving issues in real time, and maintaining accurate operational records. If you thrive in a fast-paced environment, enjoy problem-solving, and like being the “go-to” person who keeps things moving, this role is for you. Employee Compensation and Perks: We believe in setting our employees up for success-professionally and personally. Competitive hourly pay Sign-on bonus Weekly pay Pay increase after your first year Full benefits package (Medical, Dental, Vision) 401(k) with company match Paid holidays Career growth opportunities-we promote from within Responsibilities: Schedule and dispatch technicians based on customer needs, priorities, and real-time operational demands Monitor technician activity, work logs, and daily progress Communicate work orders, updates, and changes between technicians, supervisors, and customers Respond to incoming calls and assist with service-related questions or issues Resolve scheduling conflicts and escalate issues as needed Prepare daily schedules, work orders, and dispatch reports Maintain accurate records including service requests, completed work, inventory, time logs, and expenses Ensure all documentation is completed accurately and in compliance with company standards Requirements: Strong communication and organizational skills Ability to multitask and prioritize in a fast-paced environment Comfortable working with scheduling systems, logs, and basic reporting tools Flexible availability, including weekends as needed Ability to pass pre-employment drug screening and background check Previous dispatch, call center, or telecommunications experience is a plus-but not required. About CUI Cable Services Communications Unlimited, Inc. (CUI) is a dominant leader in developing and implementing solutions for MSO's for fulfillment, post wires, special projects, and other technical labor needs. Founded in 2001, CUI's industry experience and superior management teams aligns strategic direction and the business goals of MSO's to provide a viable and valued solution exceeding industry standards. CUI is a registered minority owned business, as well as a registered Veteran owned business. CUI has over 800 technicians that support Comcast, Charter, COX, Mediacom, and Antietam Broadband. Our primary business is residential and commercial installations, underground drop buries, and more recently full-scale construction. Our Mission is to be the business partner of choice for all MSOs by our dedication to quality, our focus on values, the integrity used in all aspects of our business, and the respect that we show our employees for the valuable role that each one plays within our organization.

SUMMARY: The Dispatcher functions as a Call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for medical assistance/transport from various sources. The Dispatcher will provide pre-arrival instructions as necessary and will coordinate dispatch and communications activities to ensure the most appropriate EMS response. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Understands and adequately implements the concepts of EMD (as customized by NorthStar) as a minimum standard of care · Allocates EMS resources properly as the need arises by application of appropriate decision making rules and approved protocols. · Manages radio communications in a prompt, accurate, courteous and professional manner. · Selects and dispatches appropriate vehicle(s) including ALS, BLS, First Responder, Fire Rescue and any other ancillary support units to emergency/nonemergency requests for assistance. · Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift. · Responsible for accurate and complete data entry for the shift. · Responsible for generating applicable reports and checking for accuracy. · Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids. · Keeps track of locations, status and condition of each unit at all times. · Relays instructions from supervisors, messages and emergency information. · Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums. · Responsible and accountable for updating management and operations personnel on any changes affecting the company and/or extraordinary situations. · Responsible and accountable for updating management and operations personnel on any changes affecting the company and/or extraordinary situations. · Follows established parameters/formats in receiving requests for service and dispatching ambulances. · Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. · Provides input in the development of deployment plans. · Other duties and responsibilities as assigned. STRESS FACTORS: Occasionally: Repetitive tasks, high pressure Frequently: Intense tasks. WORKING ENVIRONMENT: Occasionally: Extended day. Constantly: Works alone, with and around others, face-to-face and verbal contact, Able to work inside. Although the noise level in the work area is not at a high level, there are often multiple radio and traffic noises going on at the same time along with regular high-pitched beeping sounds and voices of co-workers handling calls. EQUIPMENT USED: Occasionally: stapler, sharpener, calculator. Frequently: Telephone, cell phone, terminal, facsimile, computer/typewriter, keyboard, radio console/equipment, playback recorder UNUSUAL DEMANDS: · Employees are required to handle multiple tasks concerning emergency medical calls that are frequently life threatening or major health threatening to other individuals. · Required tasks arise from spontaneous situations occurring most often without warning. · Employees must interact with hostile and/or uncooperative individuals via telephone contact. They must interact with individuals who are confused and unclear. · They must utilize the information they gather to make quick and accurate decisions regarding action needed. · They must be able to take down information correctly under all types of adverse communications situations. · Due to the unpredictability of this type of position, it is not always possible to guarantee meal and/or break periods. Due to the unpredictability of this type of position, the employee must be available for immediate recall in emergency or unusual situations and must be able to work extraordinary hours during times of disaster or threat of disaster Qualifications MINIMUM QUALIFICATIONS: · Medical training is an asset, e.g., at least First Responder trained (proof of training required) at time of employment or, has at least one year's experience as an EMS or public safety dispatcher. CPR Certification is required. · Must successfully complete a NorthStar-approved Emergency Medical Dispatch training program within 12 months of assuming position. MENTAL REQUIREMENTS: Frequently: Analyzing, decision making. Constantly: Simple reading and writing, high math and writing skills, clerical, memorization, perception/computation, problem solving, simple math skills, judgment, reasoning, prioritizing, multi-tasking. PHYSICAL REQUIREMENTS: Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending, and leaning. Walking up/down stairs. Frequently: Hearing/listening, clear speech, touching, repetitive motions Constantly: Sitting, seeing. · Can have no emotional, mental, nervous, organic, or functional disorder likely to interfere with managing stressful emergency medical calls. · Has visual acuity of at least 20/40 (Snellen) in each eye, with corrective lenses and a field of vision in the horizontal meridian not less than a total of 140 degrees. Ability to distinguish the colors on the computer screen and maps. · Hearing must be adequate in the better ear for conversational tones without the use of hearing aids. · The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. · The employee must occasionally lift and/or move 10 pounds up to 25 pounds. · Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust forces. · Due to the unpredictability of the essential job functions, it is not always possible to guarantee break and/or meal period. Therefore, there may be no physical condition that would prohibit him/her from working twelve (12) hours without a meal or break period (except for restroom breaks). · Must be able to communicate clearly on the radio and telephone in English. Must be able to write in English.

Key Responsibilities: Schedule and dispatch Field Technicians for daily assignments. Prioritize service calls based on urgency and impact. Coordinate all on-site work scheduling with customers. Manage job setup, technician time tracking, and updates Communicate between field and office to ensure workflow continuity. Monitor parts/materials availability and inform technicians. Issue and track purchase orders; reconcile PO logs. Maintain truck inventory and ensure accurate billing/payroll prep. Support cost control across PM contracts, repairs, and projects. Maintain service contract logs and assist with monthly revenue forecasts. Follow up with customers to ensure satisfaction. Participate in team meetings and assist with ordering parts and contract renewals.

Huntsville-Madison County 9-1-1 Job Type: Full-Time | 12-Hour Shifts (Days or Nights) Be the Voice People Rely On in Their Most Critical Moments Huntsville-Madison County 9-1-1 is seeking dependable, compassionate individuals to join our Emergency Communications team as 9-1-1 Calltakers. This role is ideal for people who can remain calm under pressure, think clearly in stressful situations, and want meaningful work that directly impacts their community. As a Calltaker, you will be the first point of contact for people experiencing emergencies. In moments of fear, confusion, or crisis, your voice will help steady callers and connect them to police, fire, and medical responders. Every call matters - and the work you do will matter every day. A Career Built on Training, Support, and Professional Growth New Calltakers begin their careers with an extensive 8-12 week paid training program designed to set you up for success. During this time, your sole focus will be learning the systems, protocols, and processes used in emergency communications. You will receive hands-on guidance from a dedicated trainer or mentor, complete required exams and certifications, and develop proven techniques for communicating with callers who may be highly emotional or distressed. You won't be expected to figure things out on your own. Training is structured, supportive, and intentional - and you'll receive pay increases as you reach key training milestones. What the Role Looks Like Day to Day Once certified, 9-1-1 Calltakers answer emergency calls and serve as the link between the public and emergency responders. Using a computerized call-handling system, you will gather critical information, ask life-saving questions to help route calls to the appropriate police, fire, or medical agencies. Location and mapping tools help you accurately identify where help is needed, even when callers are unsure of their surroundings. This is fast-paced, focused work that requires strong listening skills, clear communication, and the ability to multitask - especially during high-stress situations. Schedule and Work Environment Calltakers work a 12-hour rotating schedule, assigned to either day shift (6:00 a.m. - 6:00 p.m.) or night shift (6:00 p.m. - 6:00 a.m.) based on staffing needs. Training shifts may differ from your long-term assigned shift. The schedule rotates between three workdays one week and four the next, which includes built-in overtime pay. Some weekends and holidays are required, as emergency services operate around the clock. You'll work in a modern, state-of-the-art communications center alongside a professional, team-oriented staff committed to excellence and public service. What We're Looking For High school diploma or GED required (College degree not required but increases starting pay) Availability to work 12-hour shifts, including nights, weekends, and holidays (You must be willing/able to work either shift- days or nights.) Strong keyboarding and general computer skills Ability to read maps and give directions using compass points (N, S, E, W) Exceptional reliability and punctuality Strong listening, communication, multitasking, and problem-solving skills Ability to remain calm and decisive during emergencies Coachable attitude with a willingness to learn Successful completion of all required screenings Ready to Apply? Apply today to become a 9-1-1 Calltaker with Huntsville-Madison County 9-1-1. Qualified applicants will be contacted with additional details regarding the screening process, schedules, and next steps. This is more than a job-it's a career where compassion, focus, and professionalism help save lives every day. The selected candidate will be required to pass a physical and drug screenings, plus a criminal background check with polygraph exam.

The Huntsville-Madison County 9-1-1 Center is seeking qualified individuals to join our team of dedicated 9-1-1 Calltakers. We need responsible and motivated people that have a passion to help others. This exciting career field will provide you this opportunity and will allow you to help others far beyond what most people will ever experience. 9-1-1 Calltakers answer 9-1-1 emergency calls and process or reroute them to emergency dispatch agencies (police, fire, medical) as needed. Calltakers follow a computerized protocol system that guides them step-by-step to gather the appropriate information and ask callers life-saving questions. Calltakers also use location and mapping systems to aid in locating 9-1-1 callers. Calltakers accomplish all of this and more while working in a new state-of-the-art 9-1-1 building with cutting-edge technology. New Calltakers receive up to 12 weeks of training. Each is assigned a trainer/mentor who guides and teaches them the intricate components of 9-1-1 calltaking, to include techniques to properly communicate with 9-1-1 callers during highly emotional and stressful emergencies. Benefits: 100% Employer-paid medical premiums (BCBS of Alabama) including family coverage 100% Employer-paid supplemental medical insurance Full pension under the Retirement Systems of Alabama (Tier 1) Employer-paid Term Life Insurance Employer-paid Long Term Disability Employee Assistance Program Optional Dental, Vision, Short-Term Disability, pre-tax Flexible Spending Accounts (Medical and/or Childcare), and a full Cafeteria plan of other optional benefits Competitive starting pay Comprehensive paid training Annual Cost of Living Increases Annual Longevity Pay Increases 12 paid holidays per year Annual uniform allowance Accrued paid sick leave & vacation Other benefits available to First Responders through vendors $1.25 per hour shift differential, if employee works 6:00 p.m. - 6:00 a.m. Required Education: High School Diploma, GED or higher Required Qualifications: Ability to type at least 25 words per minute with 80% accuracy Ability to work 6:00 a.m. - 6:00 p.m. or 6:00 p.m. - 6:00 a.m. Must pass a computerized applicant test Must pass a thorough post-job offer polygraph test Must pass a post-job offer background check Must pass a post-job offer physical examination (vision/hearing/drug screening) We strive to make a difference by serving the people of our community in their time of greatest need. If you are like minded and passionate about helping others, apply now and begin the first step to realizing your next meaningful personal and professional goal. IF YOU USE GMAIL BE SURE TO CHECK YOUR PROMOTIONS FOLDER AS WELL AS YOUR INBOX FOR JOB RELATED RESPONSES TO YOUR APPLICATION SINCE GMAIL MAY FLAG THE RESPONSE AS A PROMOTION.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. Outbound calls to pick-up locations. Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. Ensure sub-haulers meet company requirements prior to dispatching. Outbound calls to sellers. Solicit business. Utilize cost effective vendors to meet company budget objectives. Educate sub-haulers on company policies and procedures. Maintain and archive documents. Answer phone calls. Collect payments on member deliveries. Comply with Safety and enforce regulations. Print checks. Monitor incoming documents on the fax machine. Print reports as needed. Manage vendor relationships. Performs other duties as assigned. Required Skills & Experience: Two years dispatch experience. One year customer service skills experience. High School Diploma or GED preferred. Excellent customer service skills and attitude. Excellent Communication Skills --verbal and written. Excellent organizational skills. Excellent time management skills. Typing speed 45 words per minute. Basic Ten key proficiency. Basic Math skills. Computer proficiency (MS Suite experience). Ability to operate office equipment. Multi- tasking. Ability to work in fast paced/diverse environment. Strong attention to detail. Know geographical area as well as ability to read maps. Work with minimal supervision. Occasional Overtime as needed. Bilingual Skill a plus. Pay: $21.05 - $23.71/ Hour. Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work