Dispatcher jobs in Albuquerque, NM - 28 jobs

JOB STATUS: OPEN POSTING NUMBER: 00067143 SCHOOL YEAR: 2025-2026 CALENDAR: District Support / Full Year POSTING NUMBER: 00067143 POSITION TITLE: TRANSPORTATION DISPATCH AND SUPPORT JOB DESCRIPTION: This is a re-advertisement. Previous applicants will still be considered and do not need to reapply. The Dispatcher coordinates the daily operations (driver, routing and vehicle activities) necessary to assure safe, on-time service and customer satisfaction. Maintain the highest level of ethical behavior with our customers, fellow employees and community we serve ESSENTIAL FUNCTIONS: * An individual in this role must be able to perform the following functions with or without reasonable accommodation: Generating and maintaining a master list of all routes and trips Maintaining current, organized files on each route; ensuring that all files include information needed to describe the route, contract details, program details, school information, maps, vehicle and driver assignments, passenger lists, etc. Assisting Drivers with routing directions and communicating special service requirements Assigning activities and special trips to Drivers pursuant to established policies and procedures Notifying the Student Transportation Department of all changes in route assignments, emergency situations, accidents, break-downs, or any other event disrupting service Maintaining route compliance Coordinating vehicle service schedules with Maintenance Supervisor to ensure uninterrupted service on assigned contracts Maintaining current list of all available Cover Drivers and spare vehicles Assigning Cover Driver to routes when regular Driver is absent Coordinating emergency response network when there is a problem on a route. Submitting required reports and paperwork to Location Supervisor in a timely manner Encouraging compliance with district policies and procedures; discussing any breach of policy or procedure noted with Location Supervisor Exercising discretionary judgment as necessary to ensure that routes and trips are performed safely and on-time Becoming thoroughly familiar with the bus fleet assigned to the location Ensure appropriate, accurate routing materials are developed and available to the Drivers Monitor on-time performance. Document and manage customer or employee complaints. Prepare and submit requires reports in a timely manner. Help train or test new driver candidates. Other duties as assigned. PREFERRED KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE: Knowledge of routing and local area / streets Proficient in the use of computers, Microsoft Office applications such as Word, Excel, Outlook; and Transportation applications or other routing software. Excellent interpersonal skills with well-developed written and verbal communication skills Mapping and routing skills General math skills with strong attention to detail Ability to work in a consistently fast-paced environment Well-developed multi-tasking skills and time / priority management skills Bilingual preferred. REQUIREMENTS: High School Diploma or equivalent required. Associates Degree preferred. Minimum of 6 months experience in a driving position. Bus driving position preferred. Current Commercial Driver's License with Air Brake, Passenger, and School Bus Endorsement or obtained within 60 days. SBDI or State Examiner certifications obtained within 1 year CONTACT INFORMATION: Contact: Eev Ficklin at / ******************* APPLY TO: Please apply at *********** and submit a District Support application. A cover letter, resume and any other supporting documents MUST be submitted prior to 4:00 PM on the closing date of the advertisement for your application to be considered complete. The cover letter and resume are considered valid for one year from the submission date. ADDITIONAL INFO: GRADE / LEVEL: DSN 7 SALARY: $42,013.70 DAYS: 256 HOURS: 8 START DATE: 11/03/2025

AWP Safety Company, is North America's leading traffic control specialist. Our team of over 7000 professionals helps secure 2,000 work zones every day - ensuring customer crews, drivers, and our own teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon and the Super Bowl. Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency. Job Description Provide the highest level of customer service and satisfaction Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service Receive any incoming customer service calls Schedule and coordinate all service calls and adjust drivers' daily schedules as required Monitor drivers throughout the day via the dispatch system Create the next day driver schedule ensuring customer needs are met Add new customer jobs and tickets to the computer system (TCR) Conduct job service checks for jobs that have been out for 30 days or more Complete a “final edit” of each job ensuring the ticket has all the required information for billing Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners Perform other functions as necessary or as assigned Qualifications High School Diploma or Equivalent 1-2 years of experience; or any combination of education, experience, and training that provides the desired knowledge, skills, and abilities Strong leadership skills to ensure drivers' compliance with direction and assignments Basic understanding of the geographical area and mapping programs to facilitate efficient routing Proficient with or able to quickly learn dispatch and record-keeping systems. Ability to work independently with little instruction and adapt to change at a fast pace and under pressure High integrity and a strong work concept Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness. High degree of energy, self-motivation, and flexibility Proven ability to work collaboratively with others Excellent communication and time management skills Strong work ethic with a professional, positive attitude The hiring range for this position is $21-$24 per hour. The base pay offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Additional Information Continuously sit, stand and/or walk Frequently talk, hear, and use hands Feel the attributes of objects, grasp, push, pull, and reach with arms or hands Occasionally lift up to 25 pounds Benefits-eligible 1st of the month following hire. All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness Company paid 50k in basic life insurance. Company paid LTD. Health Savings and Flex Spending Accounts Available 401(k) Paid Time Off & Paid Holidays AWP named one of America's Greatest Workplaces 2023 for Diversity AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

B Carlson Heating, Air Conditioning, & Plumbing: Since 1971, we've proudly served the Albuquerque community with exceptional HVAC and plumbing solutions. Known for our outstanding service and customer-first approach, we've built a reputation as the trusted name in the area. Ready to take your career to the next level with a company that truly values its team? Don't let this opportunity drain away-apply today! The Good Stuff: Medical, Dental and Vision Insurance Pet Insurance Employee Discounts 401k with 4% company match PTO, Paid Holidays, Paid Parental Leave Weekly Pay Job Duties: Organize & coordinate daily schedules based on call priority & technician ability Dispatch & debrief our technicians Monitor performance of service techs Communicate with customers in a timely & effective manner Understand sales goals & hold team accountable What you need: HS Diploma or GED 1+ year of dispatch experience, preferably dispatching technicians Proficiency with Microsoft Office or Google Suite Service Titan experience preferred High ability to multi-task and switch tasks quickly Excellent organizational skills

The Dispatcher will be responsible for the logistic operations of the daily trucking workload. This position will be expected to work directly with the drivers to provide direction of the dispatched loads/trucks, both company drivers and Independent Contractors. The dispatcher will also be responsible for managing the documentation of the work from dispatch through completion of load to input into our electronic ticketing system. The salary range for this position is hourly pay commensurate with experience plus overtime on a 6/3 schedule with 12-hour shifts for Day and Night Shifts available. Key Duties/Responsibilities: · Set up new jobs in Field Cap (electronic ticketing system) and utilize various electronic platforms to maintain the understanding of the current jobs. (i.e., Textline, MS teams, Samsara, etc.) · Service as primary contact for dispatch questions and issues. · Ensure that all drivers are in the electronic ticketing system daily, if the load is missing work with the driver/dispatch team that is responsible for entering this information. · Review and approve Field Cap tickets daily and track any missing tickets and ensure proper completion of the BOL prior to it moving to the accounting department. · Provide truck requests and availability to the drivers and operations team. · Build schedules for future work. · Send out daily summaries of the work performed to the logistics team to communicate various issues with equipment, concerns with the fleet, and scheduling conflicts. · Identify shortcomings/obstacles of drivers and coordinate with the scheduler to coordinate additional training when needed. · Report any safety issues to the Safety team and Division manager. · Maintain equipment lists. · Recognize and document driver performance issues during each shift and report those daily to the division manager. · Other job duties may be assigned depending on customer needs/changes in projects. · Participate in company-sponsored volunteer programs. Requirements General Requirements: · Self-starter, ability to work independently as well as part of a team. · Ability to work a Night 6 on/3 off week with 12-hour shifts · Maintain a professional appearance. · Knowledge of, and ability to use, current and developing technologies including telephones, mobile devices, and computers. · Continue to develop knowledge and expertise by seeking assistance from peers, other team members, books industry seminars, and courses. · Conduct self and promote others in accordance with the company's standards and expectations. · Tactful and mature demeanor with well-developed interpersonal skills including the ability to work well with diverse personalities. · Ensure open and effective communication, actively promoting a team environment. Qualifications: Good communication skills, including the ability to effectively present information and respond to questions verbally and/or in writing from management, employees, clients, contractors, and others. Effective listening skills. Work Environment: Primarily in an office environment. Will be expected to participate in company volunteer programs that may or may not be held outdoors. G&Z Transport, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. Salary Description $25.00 Hourly

Dispatcher - Mountain Operations Base Pay: $20-$23 per hour Employee Type: Hourly non-exempt Job Category: Full Time, Year Round Leadership Responsibilities: This position will not have any direct reports however it is a critical role for the overall leadership of Mountain Operations Required Certs or Licenses: Valid driver's license Attendance: Reliable, predictable, punctual and in-person attendance is an essential function of this job. Due to the resort nature of our business, applicants should expect to work weekends and holidays. Estimated start date: Spring 2026 Minimum Age: 21 Typical Shift: 4-5 days per week, 10 hours shifts from 7am-5pm Environment: This job is performed inside the dispatch room of Summit Patrol. In order to get to and from that location you will have to ride the chairlift or utilize a snowmobile or UTV which comes with exposure to outdoor weather conditions. Employee Housing: ************************************************************* Employee Benefits: ************************************************************** Job Summary: This Job Summary is intended to be a broad description of duties. You will be expected to carry out all responsibilities and tasks asked of you. The Mountain Operations Dispatcher is responsible for the dispatching of resources and communications for the entire Mountain Operations Team. This person is “the voice of Angel Fire Resort Mountain Operations”. Essential Duties and Responsibilities include the following. Other duties will be assigned. Monitoring and recording all radio traffic Answering the dispatch phone Authorizing lifts to start loading passengers every morning Keeping records of warnings issued, tickets pulled, etc. for skiers that violate rules Keeping track of all resources at all times - people and vehicles Enforcing preferred routes of travel for all vehicles summer and winter Dispatching patrol resources for injured skiers/bikers (10-50's) and courtesy rides (10-14's) Dispatching patrollers to daily stations (slow signs, sweeps, traffic control, bump, FA1, etc.) Dispatching patrollers to perform snow safety work and documenting Communicating directly with EMS over the phone and radio to coordinate transfer of care Communicating directly with flight crews to land air EMS on the mountain Coordinating and communicating operational changes based on weather Dispatching Security to incidents where they are needed Dispatching the appropriate leadership employees to incidents Dispatching incident investigators to incidents that require an investigation Coordinating and communicating Lift Evacuations and Lift Closures (mechanical and weather related) Coordinating and communicating Search and Rescue operations Coordinating shuttle transportation for weather related closures of chairlifts (wind hold and lightning) Dispatching groomers and snowmakers to areas in need of work Coordinating guest relations (vouchers) for lift incidents (evac, mechanical delay, etc.) Working with the leadership team to develop scripting and protocols to follow for the dispatching of anticipated incidents Sending “everybody” emails and Senior Staff texts as necessary Training departments on proper radio communication Obtaining the grooming report and updating trail status info on website Making a Daily Operations Update announcement over the radio every day at 3pm Qualifications: Prior experience as a dispatcher is not required. You will have the opportunity to learn the position from the ground up as long as you are able to take the initiative to get yourself up to speed quickly, take ownership of the position, possess excellent attention to detail, self-motivate, and develop strong relationships with all of the mountain operations personnel. Experience with mountain operations, skiing, and mountain biking is preferred. Other skills and abilities: Must be able to quickly learn the mountain including all trails, access points, roads, intersections, landmarks, etc. to a very high level of detail in order to effectively dispatch resources to specific locations. Ability to thrive in a high stress work environment where multiple forms of communication have to be juggled at the same time Ability to communicate extremely effectively in person, over the phone, over email, and with two-way radios Tone of voice must be positive, calm, and consistent regardless of how busy or stressful the operations become Ability to get along with everyone, positively influence others, lead effective trainings, and earn the respect of all team members Ability to troubleshoot and repair 2-way radios is preferred but not required About Angel Fire Resort: Angel Fire Resort is a top year-round mountain resort destination in New Mexico. The resort is situated at over 8,600′ elevation in the Southern Rocky Mountains, 30 minutes east of Taos and has views of Wheeler Peak, the highest point in New Mexico. Angel Fire strives to offer the best value and choice for family outdoor recreation activities to its members, guests and visitors-including skiing, snowboarding, tubing, sledding, golf, mountain biking, golf, disc golf, zip lines, tennis, fishing, hiking, premium RV sites, dining and more.

Job DescriptionDescription: Public Safety Call Takers are responsible for the intake and processing of incoming emergency and nonemergency telephone calls, follow up of active calls for service, entry and modification of warrants, temporary restraining orders, criminal trespass warnings and other duties as assigned. Requirements: • High School Diploma or G.E.D. • Must be 18 years of age at the time of hire • Valid Driver's License or State ID • Ability to pass established pre-employment skills testing • Must pass all background checks and pre-employment job-fit personality testing. • Must pass required hearing exam and drug screening. • Excellent verbal and interpersonal communication skills. • Ability to remain calm under pressure. • Excellent customer service skills. • Able to work both independently and as part of a team. • Professional telephone demeanor. • Excellent problem-solving skills. • Thorough and detail oriented. • Able to act and react quickly in response to received information.

Dispatches tribal law enforcement, fire, EMS, and other tribal service units to emergency and non-emergency scenes/calls; provides responders with complete and accurate information to ensure officer safety and prompt response. Communicates with other outside agencies both by radio and telephone as needed. Our philosophy is built on the principals of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provide opportunities for qualified team members, and contribute towards the ongoing success at Pueblo of Sandia today and in the future. Essential Duties and Responsibilities Answers multi-line phones, both administrative and 911; records incoming calls via land line and radio transmissions. Dispatches emergency units in response to emergency and non-emergency calls for service; determines the nature and location of calls; prioritizes response and dispatches appropriate agency. Communicates with police officers, EMS personnel, Fire personnel, and outside agencies via radio. Provides general information as requested by the public; creates and categorizes all calls for service from the public. Provides concise and accurate information to appropriate emergency/non-emergency units. Maintains accurate records of the location and status of all field units; documents all calls, phone and radio. Assists callers in emergency first aid as prescribed in state-recognized emergency medical dispatch procedures if certified. Accesses and disseminates information maintained in available data bases such as: National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NMLETS), New Mexico Crime Information Center (NMCIC), Computer Aided Dispatching (CAD) and New Mexico Department of Motor Vehicles files. Maintains updated files of current warrants, criminal complaints, civil complaints, restraining orders and probation paperwork. Updates and maintains lists of contacts of various emergencies. Maintains adequate copies of all forms necessary to complete assigned tasks. Prepares reports upon request of supervisor, Captain or Chief of Police. Reports any malfunctions of equipment to supervisor. Maintains current NCIC certification; trains dispatch and police officers on use of NCIC. Stays current on the proper procedure to request confidential information that field units need, e.g. who a cell phone is registered to. Notifies chain of command to any major incidents; reports any NCIC security violations. 17. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned scheduled each day in accordance with the Attendance Policy for Pueblo Sandia. Additional Responsibilities Performs other job-related duties as assigned. A quality guest service experience is an essential component for all Team members working at the Pueblo of Sandia particularly those positions assigned to work in all public areas. Team members in this capacity: Serves as the initial point of contact for guest inquiries in a courteous and attentive manner. Reflects a sense of trust, comfort and understanding by demonstrating empathy for guests when problems occur. Resolves all issues in a timely manner, ensuring guest satisfaction and exceeding expectations. Possesses knowledge and understanding of all products and services offered. Builds relationships with guests based upon, respect, and confidence while maintaining a friendly, and approachable demeanor. Key Performance Indicators This position has Key Performance Indicators (KPI's) identified as a measurement of success. KPI's will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI's as part of the performance review process. Knowledge, Skills, and Abilities (TO BE REDLINED) Knowledge of the scope, landmarks and geological locations within the Pueblo of Sandia. Knowledge of principles and practices of radio dispatch and communication. Skill in the operation of computers and office equipment that includes copier, telephone and audio equipment. Skill in preparing clear, concise, accurate, and complete written reports. Ability to use call management and mapping system and recording equipment for radio and phones. Ability to operate radio communication equipment, enhanced 911 telephone equipment, digital recording equipment, computers, printers and TTD (Deaf/Hearing Impaired) telephone, facsimile machine and photocopy machine. Ability to remain calm and handle emergency situations. Ability to perform duties under stress, maintain composure and professionalism under stressful conditions and in the face of provocation. Ability to maintain confidentiality of information as directed by tribal and police policies. Ability to learn equipment used in performing duties. Ability to establish and maintain effective working relationships with the public, tribal government and other law enforcement and Public Safety agencies. Ability to refer to and use manuals regarding the use of equipment and emergency procedures. Ability to work extended hours, weekends, and holidays. Ability to communicate effectively both verbally and in writing. Ability to work well with others. Qualifications Education and Experience Required: High School diploma or GED equivalent required. Two (2) years related experience in data entry, computer applications, telephone communications or emergency communications/radio dispatching. Note: Relevant work experience or education may be substituted to satisfy education and/or work experience. License/Certifications/Registrations Must possess and maintain the following current licenses and/or certifications: NMLEA Public Safety Telecommunicator Certification. Must maintain New Mexico Department of Public Safety Telecommunicator Certification. EMD Certification (Emergency Medical Dispatch) is preferred. Must be able to obtain and maintain NCIC (National Crime Information Center) Certification within 60 days of hire. Must be able to obtain and maintain First Aid/CPR Certification within 60 days of hire. Must be able to successfully pass a stringent background investigation and character investigation in compliance with PL 101.630. Will require a pre-employment and random drug screening. Physical Requirements/Working Conditions The following selected physical activities are required to perform the essential functions of this position Physical Requirement Description Balancing Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. Climbing Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion. Crawling Moving about on hands and knees or hands and feet. Crouching Bending the body downward and forward by bending leg and spine. Feeling Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Finger Dexterity Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Grasping Applying pressure to an object with the fingers and palm. Hearing Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Kneeling Bending legs at knee to come to a rest on knee or knees. Lifting Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Must be able to lift at least 25 lbs. Pulling Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion. Pushing Using upper extremities to press against something with steady force to thrust forward, downward, or outward. Reaching Extending hand(s) and arm(s) in any direction. Seeing The ability to perceive the nature of objects by the eye. Walking Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations. Seeing The ability to perceive the nature of objects by the eye. Sitting Particularly for sustained periods of time. Standing Particularly for sustained periods of time. Stooping Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Talking Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Working Conditions Required: Work is generally performed in indoor settings in emergency and extremely stressful situations. Noise level is usually moderate. Frequent interaction with the public. Shift work, weekend and holiday work required. Subject to hazards such as common cold and influenza.

Answer incoming emergency and non-emergency calls using a multi-line phone system; screen, evaluate, provide assistance, coordinate and disseminate critical information via specialized computer and communication systems, and/or refer calls to the appropriate person/department; perform multiple activities simultaneously by responding to communications and events while maintaining precision, accuracy and swift response times; work in a team setting while receiving training and coaching from various sources; complete NCIC checks and perform other technical tasks related to the assigned area of responsibility. This is a safety sensitive position subject to random drug/alcohol testing. Telecommunication Operator I C1 (Non-Certified) $24.36 - $25.60 Hourly Telecommunication Operator I C1C (Certified) Possess a valid New Mexico Department of Public Safety Telecommunicator Certification $26.36 - $27.60 Hourly s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. High school diploma or GED; and Combination of two (2) years of data entry, multi-line phone or customer service experience. Processing public service calls in a law enforcement, open space or fire agency is preferred. ADDITIONAL REQUIREMENTS: Must possess a valid certified typing test issued by a state agency, county agency or an accredited educational institution with a minimum score of forty (40) net WPM. The typing test must have occurred within the last 12 months. Local typing tests may be taken Monday - Friday 8am to 3:30pm at the following locations: NM Workforce Connection, 501 Mountain Rd NE, Albuquerque, NM 87102 OR Sandoval Workforce Connection, 301 Rail Runner Ave, Bernalillo, NM 87004. Must pass Drug Test, Hearing Test, Criminal Records check, and Background check. Must pass CritiCall computer-based assessment. Must be able to work holidays, weekends, irregular hours and shift work may be required with possible extension of shift hours, at times with short notice. Possession of National Incident Management System (NIMS) Certification preferred. Possession of National Crime Information Center (NCIC) Certification within six (6) months from date of hire. One (1) year probationary period is required for this position. For Telecommunication Operator I C1 (Non-Certified): Possession of a New Mexico Department of Public Safety Telecommunicator Certification within one (1) year from date of hire. For Telecommunication Operator I C1C (Certified): Possession of a New Mexico Department of Public Safety Telecommunicator Certification. Please click here for more information before applying. Preferred Knowledge * Rules and regulations governing the operation of communications radio transmittal and receiving system * Emergency communications procedures and rules * Principles and procedures used in operating 9-1-1 systems * Principles and procedures of records keeping * General law enforcement codes, practices and methods * Effective decision making/problem solving based on a limited amount of information in crisis or emergency situations * Basic computer systems and modern office equipment * Methods and techniques used to search computer databases and obtain information * Basic radio broadcasting and communications procedures and rules * Pertinent Federal, State and local laws, codes and safety regulations * City geography Preferred Skills & Abilities * Draw reasonable conclusions from information that may be conveyed by citizens in a disjointed manner * Operate emergency communication systems * Work under pressure, exercise good judgment and make sound decisions in emergency situations * Effectively communicate with and elicit information from citizens in traumatic or crisis situations * Perform multiple tasks simultaneously * Maintain an accurate typing speed of forty (40) WPM * Operate a computer terminal, teletype and other office equipment * Read a City map * Communicate clearly and concisely, both orally and in writing * Perform the essential functions of the job with or without reasonable accommodation * Maintain security and confidentiality of information * Establish and maintain cooperative working relationships with those contacted in the course of work * Maintain records, files and logs * Interpret and explain city policies and procedures * Respond to requests and inquiries from the general public * Maintain mental capacity and alertness, which allows for effective interaction and communication with others * Maintain physical condition appropriate to the performance of assigned duties and responsibilities * Maintain effective audio/visual discrimination and perception to the degree necessary for successful performance of assigned duties * Memorize, retain and accurately recall information and codes * Maintain emotional control and work effectively during crisis situations or extremely stressful conditions

Grade : PAY GRADE 37 Job Class : EMERGENCY COMM. DISPATCHER Posting Start : 01/16/2026 Posting End : 12/31/9999 MINIMUM HOURLY RATE: $19.29

Application review will be conducted as determined by the Mesilla Valley Regional Dispatch Authority (MVRDA). Fulltime, regular, non-exempt position with the Mesilla Valley Regional Dispatch Authority (MVRDA). Fulltime, regular, non-exempt positions are eligible for MVRDA sponsored benefits. Position is the first step in the progression to 911 Telecommunicator (Dispatcher) with Mesilla Valley Regional Dispatch Authority. Potential pay increase to $22.27-$22.77/hour may be offered after successful completion of training and demonstration of benchmarked performance. Works in an office environment with no notable environmental factors. Light physical work with frequent use of a computer. Position involves competing demands such as strict deadlines, multiple tasks, exposure to confidential crime information and required overtime. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug pre-employment screening, hearing examination and a criminal background investigation in accordance with applicable State and Federal regulations and Mesilla Valley Regional Dispatch Authority policies. Qualified applicants will be notified of a mandatory pre-employment orientation date and time. Expected dates of the recruitment: Tentative Start Date March 9, 2026 All trainings and certifications will be obtained in-house through MVRDA. For more information, please contact Jennifer Gorham at 647-6803 or via email at ************. * Operates radio broadcasting and receiving equipment, computer and teletype equipment. Must speak clearly, work under stress and make decisions. * Operates communications equipment to receive incoming calls for assistance. Dispatches personnel and equipment to scene of emergency. * Operates telephone console, questions caller to determine the nature of the problem in addition to type and number of personnel and equipment needed in accordance with prescribed procedures. * Scans status charts or computer screens to determine available resources. * Monitors alarm systems, operates a two-way radio to dispatch user agency emergency personnel and equipment. * Relays instructions. * Types commands on computer keyboard to update files and maintains logs. * Tests communications and alarm systems to ensure serviceability; may activate alarm systems. * May provide pre-arrival instructions to caller and generally acts as a central point for information. * Works rotating shifts (i.e. Shift Work) with mandatory overtime. * May be exposed to belligerent or irate callers. * Other duties as assigned by the Training Supervisor. Equivalent to a high school diploma. Prefer one (1) year experience in communications operations, preferably as communications clerk, call taker, or dispatcher. Experience in use of computer terminal and/or multi-line telephone systems desirable. 30 words per minute typing proficiency. A combination of education, experience, and training may be applied in accordance with MVRDA policy. Form DD-214 Honorable Discharge, if applicable, and valid NM Class D Driver's License or equivalent issued by another state, as a requirement for various certifications. Position requires an acceptable driving record in accordance with MVRDA policy. NMLEA Police Radio Dispatch Certification, NMCIC and NCIC Certification, Emergency Medical Dispatch (EMD) Certification, American Red Cross CPR Certification (All required certifications will be obtained during initial training session except for the NMLEA Police Radio Dispatch Certification which must be obtained within 12 months of hire date). Basic Computer and record keeping skills. Adult level training and professional reading and writing abilities. Strong interpersonal skills and the ability to work independently with minimal supervision. Ability to operate radio broadcasting and receiving equipment, computer, and teletype equipment, and to operate a multiple telephone console. Must speak clearly, work under stress and make decisions. Bilingual (English/Spanish) is preferred. Ability to work with co-workers and the public in a respectful, courteous manner including belligerent, irate, distressed, or anxious callers. Overtime is mandatory and shift work is required.

Apply Dispatcher (Public Safety) Department of the Interior Interior, Bureau of Indian Affairs Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply This position is located with the Bureau of Indian Affairs, District 4-Mescalero Agency in Mescalero, New Mexico. This is a Bargaining Unit position, for more information see USA Jobs What are bargaining units? Summary This position is located with the Bureau of Indian Affairs, District 4-Mescalero Agency in Mescalero, New Mexico. This is a Bargaining Unit position, for more information see USA Jobs What are bargaining units? Overview Help Accepting applications Open & closing dates 01/13/2026 to 01/27/2026 Salary $36,409 to - $59,031 per year Pay scale & grade GS 4 - 6 Location 1 vacancy in the following location: Mescalero, NM Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 6 Job family (Series) * 2151 Dispatching Supervisory status No Security clearance Not Required Drug test Yes Position sensitivity and risk Moderate Risk (MR) Trust determination process * Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number ST-26-12839060-CAWV-SM Control number 854366400 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Land and base management Current or former employees of a base management agency. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Individuals with disabilities Individuals who are eligible under Schedule A. Native Americans Native Americans or Alaskan Natives with a tribal affiliation. Peace Corps & AmeriCorps Vista Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA. Special authorities Individuals eligible under a special authority not listed in another hiring path. Clarification from the agency Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Verification form BIA -4432 must be submitted with the application if claiming Indian Preference. No other documents will be accepted as proof of Indian Preference. Duties Help As Dispatcher (Public Safety), GS-2151, your typical work assignments may include, but not limited to: * Operates within a number of public safety computer networks including but not limited to the NCIC (National Crime Information Center, the National Law Enforcement Telecommunications System, a complex Computer Aided Dispatch CAD) and computer operated multi-channel radio system. * Using law enforcement teletype, performs criminal history checks, accesses wanted files, accesses motor vehicle department files, enters stolen, lost or wanted items/subjects, and sends administrative messages to other teletype terminals nationwide ensuring appropriate dissemination of critical and sensitive information to law enforcement personnel. * Safeguards confidential information. Ensure the security of the NCIC terminal and related documents assigned to the communications center are in compliance with NCIC standards. * Operates a multi-frequency, multi-agency radio console with cross-frequency patching, and phone patching. Coordinates, monitors, and assists with operations via telephone and radio between a variety of agencies and personnel. * Performs general communications center duties such as filing, typing, copying, scanning, maintaining updated weather information, shredding designated paperwork, or providing copies of case incident reports to authorized individual or entities. Requirements Help Conditions of employment * U.S. Citizenship Required * As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period OR 2-year trial period during which your fitness and whether your continued employment advances the public interest will be evaluated * A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. * If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. * Incumbent is required to operate a government motor vehicle, must possess a valid driver's license, and have a safe driving record within the 4 year period immediately preceding submittal of GSA Form 3607. * Drug Testing. This position is subject to both pre-employment and random drug testing as a condition of employment. Applicants will not be appointed to the position if a verified positive drug test is received. Qualifications EXPERIENCE AND EDUCATION REQUIREMENTS: (OPM Operating Manual, Qualification Standards ). Dispatching Series 2151 Minimum Qualification for GS 04: To qualify at the GS-04 grade level you must meet ONE of the following criteria: A. General Work Experience: One year of general work experience that is progressively responsible clerical, office, or other work that demonstrates or reflects the ability to acquire the particular knowledge and skills needed to perform the duties of the position. OR B. Education: 2 full academic years (60 semester hours or 90 quarter hours) of education beyond the high school level at an accredited college or university. OR C. A combination of experience and education that totals 100% of the requirement. Minimum Minimum Qualification for GS5: In addition to meeting the experience at the lower grade levels, to qualify at the GS-05 grade level you must meet ONE of the following criteria: A. Specialized Experience: One year of specialized experience at or equivalent to the GS-04 grade level transmitting and receiving law enforcement communications traffic via radio net control. Experience at this level may include answering and disseminating law enforcement and emergency information by telephone; updating logs and files of complaints, police actions, and related reports; and operating law enforcement information systems. OR B. Education: 4 full academic years (120 semester hours or 180 quarter hours) of education beyond the high school level at an accredited college or university. OR C. A combination of experience and education that totals 100% of the requirement. Minimum Qualification for GS 06: To qualify for the GS-06 grade level, you must have one year specialized experience at or equivalent to the GS-05 grade level performing the following: 1) Receive and transmit law enforcement communications on a multi-frequency radio network; 2) navigating the National Crime Information Center (NCIC) database; and 3) maintaining records of radio transactions, law enforcement actions, and reports. All qualification requirements must be met by the closing date of this announcement. Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date. Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date. Education If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: FOREIGN EDUCATION Additional information The full performance level of this position is GS-6. Promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed. The probationary or trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your [probationary period -OR- trial period] your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Career Transition Assistance Plan (CTAP) OR Interagency Career Transition Assistance Plan (ICTAP) Programs provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF50 noting position, grade level, duty location with their application. To be considered under CTAP/ICTAP, applicants must be qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry. For more information visit: ************************************************************ SPECIAL APPOINTING AUTHORITY: Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center: ****************************** Vets Info Guide: ***************************** VETERANS EMPLOYMENT OPPORTUNITIES ACT (VEOA): Preference eligibles may apply for permanent positions (career or career-conditional appointments) under merit promotion procedures for VEOA appointments; however, veteran's preference is not a factor in these appointments. To be eligible for a VEOA appointment, a veteran must be a preference eligible OR veteran separated after 3 or more years of continuous active service performed under honorable conditions. Applicants must submit a copy of their DD-214 (Member Copy 4) for verification of eligibility. For more information about this program and to determine whether you are eligible, click here. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application package will be evaluated against the minimum qualification requirements specified above. In order to qualify, your resume must specifically describe your work history and the duties you performed in each position. Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. Your resume will be evaluated after the closing date of 01/27/2026 to determine whether you meet the minimum qualification requirements for this position. Please follow all instructions carefully, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, which may include a structured resume review and a structured interview. These assessments measure the critical competencies required to successfully perform the job. * Clerical * Oral Communication * Public Safety and Security * Telecommunications DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your Assessment Questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level. Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Reorganization Act of 1934 (Title 25, USC, Section 472). Verification Form BIA-4432 must be submitted with the application if claiming Indian Preference. Indian Preference eligibles not currently employed in Federal service may be appointed under the Excepted Service Appointment Authority Schedule A, 213.3112(a)(7). Consideration will be given to Non-Indian applicants in the absence of qualified Indian Preference eligibles. For more information, please visit: ************************* DUE WEIGHT FOR PERFORMANCE APPRAISALS AND AWARDS. For Current and Former Federal Employees, due weight will be given for performance and awards. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level. REVIEW BEFORE YOU SUBMIT: You may preview the assessment questions here in the ********************************************************* Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The following documents are required for this position: * Resume which details work experience including dates worked (mm/yy-mm/yy); position title; position series and grade (if federal service); work schedule; hours worked per week; relevant duties performed; supervisor with contact information, and 3 professional references and contact information (Do not include current/former supervisors), etc * Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. * On-line Assessment Questionnaire * Transcripts (if using education to qualify) - Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time. * Veteran's documentation - (if applicable) VA letter on VA letterhead stating your overall combined rating, SF-15, DD-214 (Member 4 Copy Only) reflecting an honorable discharge and dates of active duty military service. * Special Appointing Authority documentation (if applying under a special hiring authority) * BIA Form 4432 The Form BIA-4432 must be completed as stated in the Instructions on the Form and this form with must be submitted with your application for Federal employment (if claiming Indian preference). * Performance Appraisal (if applying under the Land Management Flexibility Act) * Current & Former Federal Employees. If you are a current career or career-conditional Federal employee OR a former Federal employee who has reinstatement eligibility you must submit the following by the closing date of this announcement, or you will not receive consideration as such: * A copy of a recent SF-50 "Notification of Personnel Action" documenting proof of competitive status, tenure, position title, occupational series, grade level and step. If you are applying for a higher grade, please provide the SF-50 form which shows the length of time you have been in your current/highest grade. If you have promotion potential in any of your positions, please provide an SF-50 stating your highest full performance level; and * Due Weight for Performance Appraisals and Awards: * Your most recent Performance Appraisal (if you do not have your most recent performance appraisal, please submit an explanation as to why it is unavailable); and * If applicable, a list of any awards you received in the last 5 years (i.e., superior performance awards, special act or achievement awards, quality step increase, etc.). Click here for information see Reading your SF-50 to determine your service and appointment type ALL DOCUMENTS MUST BE RECEIVED BY 11:59 PM Eastern Time ON THE CLOSING DATE OF THIS ANNOUNCEMENT. If your application package is incomplete in any way, you will not be considered for this position, and requests for extensions will not be granted. Please double check your application package before you submit it. ADDITIONAL INFORMATION WILL NOT BE SOLICITED OR ACCEPTED BY THIS OFFICE. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. * To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. * Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. * After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. * You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (************************************ ); all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: ******************************************************* Notification to Applicants: Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. PLEASE NOTE - NO APPLICATION MATERIAL WILL BE ACCEPTED VIA E-MAIL. Agency contact information Shelly MacDonald Phone ************ Email ************************ Address AS-IA Human Resources 12220 Sunrise Valley Dr., Room 4047 Reston, VA 20191 US Next steps Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The following documents are required for this position: * Resume which details work experience including dates worked (mm/yy-mm/yy); position title; position series and grade (if federal service); work schedule; hours worked per week; relevant duties performed; supervisor with contact information, and 3 professional references and contact information (Do not include current/former supervisors), etc * Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. * On-line Assessment Questionnaire * Transcripts (if using education to qualify) - Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time. * Veteran's documentation - (if applicable) VA letter on VA letterhead stating your overall combined rating, SF-15, DD-214 (Member 4 Copy Only) reflecting an honorable discharge and dates of active duty military service. * Special Appointing Authority documentation (if applying under a special hiring authority) * BIA Form 4432 The Form BIA-4432 must be completed as stated in the Instructions on the Form and this form with must be submitted with your application for Federal employment (if claiming Indian preference). * Performance Appraisal (if applying under the Land Management Flexibility Act) * Current & Former Federal Employees. If you are a current career or career-conditional Federal employee OR a former Federal employee who has reinstatement eligibility you must submit the following by the closing date of this announcement, or you will not receive consideration as such: * A copy of a recent SF-50 "Notification of Personnel Action" documenting proof of competitive status, tenure, position title, occupational series, grade level and step. If you are applying for a higher grade, please provide the SF-50 form which shows the length of time you have been in your current/highest grade. If you have promotion potential in any of your positions, please provide an SF-50 stating your highest full performance level; and * Due Weight for Performance Appraisals and Awards: * Your most recent Performance Appraisal (if you do not have your most recent performance appraisal, please submit an explanation as to why it is unavailable); and * If applicable, a list of any awards you received in the last 5 years (i.e., superior performance awards, special act or achievement awards, quality step increase, etc.). Click here for information see Reading your SF-50 to determine your service and appointment type ALL DOCUMENTS MUST BE RECEIVED BY 11:59 PM Eastern Time ON THE CLOSING DATE OF THIS ANNOUNCEMENT. If your application package is incomplete in any way, you will not be considered for this position, and requests for extensions will not be granted. Please double check your application package before you submit it. ADDITIONAL INFORMATION WILL NOT BE SOLICITED OR ACCEPTED BY THIS OFFICE. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

JOB OPENING CITY OF FARMINGTON #11 Police Real-Time Crime Center Operator NUMBER OF VACANCIES: 1 DEPARTMENT: Police Operations HIRING RANGE: $21.4476/Hour PAY CLASS: J - Non-Exempt HOURS WORKED: Varies TYPE OF POSITION: Regular, Full-Time DAYS WORKED: Varies APPLICATIONS WILL BE RECEIVED THROUGH: Until Filled JOB DUTIES The Police Real Time Crime Center (RTCC) Operator performs technology-based investigative work in real-time to support both the Emergency Communications Center's dispatch of calls for service and the response to those calls by public safety units. The job frequently involves monitoring video cameras to detect criminal or suspicious activity, processing analytical queries contemporaneous with events, and relaying key information to responding law enforcement officers via radio. RTCC staff are trusted to collect relevant information and make timely decisions while working in a multifaceted technology-driven environment. Work includes proactively monitoring, operating, and interpreting multiple interactive software systems, recognizing possible crimes in progress including violent crimes, damage to infrastructure or property, public disturbances, and serious traffic accidents, and evaluating computer-aided dispatch (CAD) calls or incoming 911 calls to determine if additional intelligence can be gathered and provided to responding officers. Examining relevant videos, uploading videos to evidence repositories, and authoring supplement incident reports and testimony in related investigations and cases. This position is distinguished from a Public Safety 911 Operator by the latter's responsibility for receiving incoming calls from the public and gathering information from the caller to determine if an officer should be dispatched. Distinguishing Characteristics * The operator works under the supervision of the Real-Time Crime Center (RTCC) Supervisor and monitors calls for services as they come to the attention of the San Juan County Emergency Communications Center. * The operator works with various surveillance camera systems, investigative software platforms, and radio technology. * During the response and early investigative stages of a call for service, the operator provides information to the first responders and Communications dispatchers related to crime and crime in progress. * The operator works rotating shifts, including weekends and holidays. Essential Duties * Demonstrates strong attention to detail in locating addresses, nearby video assets, and associated call-related data during a call for service. * Simultaneously listens to public safety radio transmissions, monitors calls for service on Computer Aided Dispatch screens, and views selected public-private video assets. * Observes, detects, and appropriately reports to dispatchers and responding officers elements of crime that are observed through video streams. Recognizes suspicious behaviors and circumstances appearing on video feeds, and records date, time and camera location, or digitally record those activities when appropriate under the policy. * Communicates effectively, both verbally and in writing, facts and circumstances of importance during and immediately following a police response to crime, often during dynamic and stressful conditions. * Notifies Dispatch of locations of crimes in progress. * Conducts open source and restricted queries using specialized criminal justice intelligence-based databases. Provides intelligence sharing and investigative assistance to patrol, investigation, and other public safety personnel in real-time. * Operates desktop, laptop, network, and secure system computers; public safety radios and telephones; access, navigate, and record when permissible under the policy, disparate video systems accessible through the RTCC platform; operate other equipment as assigned. * Prepares incident, supplemental, and investigative reports that are clear, concise, and accurate. * Performs key functions requiring technical expertise and attention to detail such as entry, query, and retrieval of investigative data; location of source documents and reports from a variety of computer networks to include the police department, city, state, county, and federal computer systems, as well as investigative, intelligence and open-source applications. * Serves as a liaison with other RTCCs and assists law enforcement agencies requiring real-time Farmington Police Department information. * Applies criminal justice and legal protocols, follows all related agency policies, and exercises technical expertise in the capture, preparation, and storage of data and video work products. * Creates and manages spreadsheets and other analytical tools as needed * Notifies supervisory staff of important and/or critical incidences. * Maintains clarity of thought and performance of duty during stressful situations. * Interacts with co-workers and the public with tact, diplomacy, integrity, respect, and effectiveness. * Participates in ongoing training to remain current in work methods, procedures, and related laws. * Accepts direction from supervisor(s) and carries out assigned tasks. * Situational awareness provided will include but is not limited to tracking evolving situations, identification of possible suspects, and suspect vehicles, locating fleeing suspects, and calling for additional resources when on-scene personnel are unable to do so. * Provides video monitoring of activities during special events, protests, and large gatherings. * When directed, assist with undercover narcotic investigations by providing additional visual assistance to the operations. * Responds to requests for video evidence during/after critical incidents as well as post-incident investigations. * Provides court testimony on the validity and authenticity of the video footage. * Performs other related duties as assigned. * Make sound decisions and quickly react positively under stressful conditions which may include the life or well-being of a citizen or public safety member who is in danger. * Conducts searches through various databases to gather pertinent information on vehicles, neighborhoods, suspects, or addresses as needed. * Integrates training, experience, and knowledge to identify potentially dangerous situations. Competencies * Critical thinking is required to achieve success. The operator will have to continually assess ongoing situations, identify risks, overcome obstacles, and work toward specific goals to successfully * Liaisons with applicable federal, state, and local law enforcement agencies in furtherance of joint crime prevention, case information exchange, and criminal apprehension activities, including the integrative reporting of events and occurrences from surrounding jurisdictions impacting on crime prevention efforts locally. * Attendance at work is an essential function of this position. * Attends relevant or required training as needed. * Operates motor vehicles in carrying out the business of the Department and City. * Perform related duties and responsibilities as required. * Ability to operate tools and equipment listed. * Other duties as assigned. Non-Essential Duties: The essential duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. May be required to assist other police divisions as needed. Serves on various employee committees, as required and assigned. QUALIFICATIONS This position is subject to the City's Drug and Alcohol-Free Workplace Program which includes: pre-employment testing, post-accident testing, reasonable suspicion testing, return-to-duty testing, and follow-up testing. This position has the responsibility to participate in and comply with the City's Environmental, Health, and Safety program. Graduation from an accredited four-year college or university with major coursework in Criminal Justice Administration, Business or Public Administration, GIS mapping, Information Technology, Computer Science, Statistics, or a related field is preferred or an equivalent combination of education and experience sufficient to perform job duties. Valid state driver's license with an acceptable driving record for the past three years. Work experience in law enforcement or the criminal justice system is preferred. Experience in crime analysis, crime investigation, intelligence analysis, or GIS experience in law enforcement, military, government, or education is preferred. Work experience performing statistical analysis and research including analyzing data, developing recommendations, implementing strategies, and preparing reports of findings is preferred. Professional certifications such as IACA Law Enforcement Analyst (CLEA) or IALEIA Basic certification is preferred. Any combination of training, education, and experience which is equivalent to the employment standards listed above, and which provides the required knowledge and abilities, will be deemed acceptable for this position. Knowledge in data analysis, data management and retrieval, research methods, theory, and statistics as well as the ability to conduct complex statistical and analytical studies. Ability to collect, conceptualize, analyze, interpret, and prepare police data. Ability to utilize data to evaluate manpower allocation, problem-solving effort effectiveness, and make recommendations to increase effectiveness and efficiency of police operations. Knowledge of computer data systems, statistical analysis, and geographic information systems. Knowledge of methods and techniques of program and project management, including development of objectives related to crime prevention methods and procedures, the monitoring of programs and projects, and critical analysis and evaluation methods. Excellent writing skills with the ability to communicate effectively orally and in writing; ability to establish and maintain effective working relationships with coworkers, supervisors, other City personnel, and members of the public; ability to exercise sound judgment in evaluating situations and in making decisions; ability to follow and give verbal and written instructions. Word processing, typing, and computer skills necessary. Ability to use proper spelling, punctuation, grammar, arithmetic, statistical analysis, and business English required. Ability to learn and apply technical terminology and information specifically related to police work. Ability to effectively and discreetly handle confidential information. Ability to interpret and explain relevant City and Department policies and procedures along with local and state ordinances and statutes, as they apply to crime analysis, law enforcement operations, and intelligence networks and databases. Develop and implement training as required to meet objectives. Knowledge of modern office practices, methods, and equipment including personal computer hardware and software. Ability to demonstrate knowledge of principles and practices of workplace safety. Techniques for providing a high level of customer service and customer focus. Ability to travel. Extensive background checks are required. TOOLS AND EQUIPMENT USED: Skill and proficiency in operation of the mainframe computer terminal (AS 400); personal computer, including word processing and spread sheeting software, specifically the suite of Microsoft Office software products with extensive Excel knowledge; PowerDMS; copy machine; fax machine; calculator, and motor vehicle. Must also have extensive knowledge and experience in LERMS, mobile, and other New World-based systems. Must be familiar with Iyetek crash reporting software and the TraCS program. Ability to learn and implement intelligence software to include but not limited to, TLO, LeadsOnline, LEEP, RISS Net, NCIC, etc. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet. Most work is performed in a typical office setting. Occasional work may be required out of doors, in any weather condition, if called upon to perform necessary accreditation functions, i.e. static displays of department equipment during inclement weather. Some travel is involved, normally not exceeding five workdays in duration. WE ARE AN EQUAL OPPORTUNITY EMPLOYER, M/F/D/V.

Department Contact: Kenna Eversole Internal or External Search: External - Open to all applicants Advertising Summary: Job Posting Details Emergency Dispatcher College/Division: President's Office Department: 500300-POLICE DEPARTMENT NMSU Location: Las Cruces Offsite Location (if applicable): Target Hourly/Salary Rate: $17.85 Appointment Full-time Equivalency: 1.0 FLSA Status: Non-Exempt Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME). Contingent Upon Funding: Not Applicable Standard Work Schedule: Shift: Other Shift If Not a Standard Work Schedule: Public Safety - 24/7 Job Duties and Responsibilities: The job duties and responsibilities of our Emergency Dispatcher Position include the following: Answering calls for service (911 emergencies and non-emergency assistance) and radio dispatching law enforcement, fire services, and emergency medical services agencies primarily on NMSU campus; coordination of emergency resources/services during regional critical incidents; sensitive data entry for the regional Computer Aided Dispatch System (CAD), the National Crime Information Center (NCIC), and various other databases; monitoring of campus wide video cameras; monitoring of various campus wide alarm systems (security/intrusion, fire, and panic/duress alarms); responsible for our emergency notification system messaging (CLERY Compliance); coordinates messages for department personnel from community members; and is the primary receptionist/face of the department for community members walking into the lobby area of the department with questions/needing any public safety assistance. Qualifications Required Education and Experience: Required Education:High School diploma or GED certificate.; Required Experience:No previous work experience required.; Equivalency:None; Required Certification/License: Equivalent Qualifications: {sTAOther13} Preferred Qualifications: Prior Dispatch Experience. Special Certification/Licensure: Emergency Dispatcher/Communications Certificate/academy within one year. Working Conditions and Physical Effort Environment: Work is normally performed in a typical interior/office work environment. Physical Effort: Light physical effort. Effort applies to no more than two (2) hours per day. Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking. Risk: Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

A Dispatcher works under the general supervision of the Campus Police Chief or his designated representative. Dispatchers must be reliable, dependable and trustworthy as much confidential information is handled on a daily basis. Duties And Responsibilities Serves as receptionist at Campus Police Headquarters; Monitor a 24 hour fire and camera system; Maintain case numbers issued out and keep fire logs; Serves as telephone operator for the University after normal working hours; Maintains an accurate status of all field units; Monitors various radio frequencies; Maintains a telephone and radio log and reacts to telephone requests; Initiates preparation of the Offense/Incident/Accident reports and other clerical tasks; Receives information and dispatches assignments to various field units concerning reported incidents of a criminal nature and/or requests for services; Keeps the Shift Commander or Field Supervisor informed of all pertinent information; Monitors and receives by radio, telephone, or via in-person walk-ins, information relative to the security and good order of the campus and surrounding areas; Will operate the radio and telephone system to communicate that information to field officers, and other officials and agencies; Compile information as requested by Field Officers and Superiors, and perform such functions as typing, filing and other clerical duties relating to the compilation and maintenance of the Radio Service Log and other related informational files; Perform other job-related duties as assigned; Maintain regular attendance Maintain a working personal telephone number Physical Demands Sitting…………………………………..Frequently Standing………………………………Occasionally Walking……………………………….Occasionally Bending………………………………Occasionally Squatting…………………………….Occasionally Climbing……………………………..Occasionally Kneeling……………………………..Occasionally Lifting up to 20 pounds…………Occasionally Lifting greater than 20 pounds…………………………..Seldom Repetitive hand motion *Prolonged use of computer Preferred Qualifications *Certified Telecommunicator

Job Summary: The Dispatcher schedules drivers, assigns routes and resources such as vehicles and equipment, to efficiently manage traffic in operations. This position is responsible for internal and external customer communications, TMW entry and audit functions. Essential Job Functions: Schedules drivers for pick-up and delivery; selects most efficient routes for each driver Anticipates weather complications along routes and at the drivers destinations; communicates delays and route changes as necessary. Monitors drivers working hours to ensure compliance with federal and state laws and regulations Maintains phone contact with drivers and customers Answer the phone in a professional manner Communicates to drivers load estimated time of completion Correctly, accurately and timely enters load information into transportation management software (TMW) and sends trips to drivers over Peoplenet when applicable Ensures customer destination assignments are met, communicates variance Create and correctly communicate daily reports at shift change and to management Audits prior day loads, compares to load assignments, and communicates deviations, internally and externally Ensures drivers are following load assignments to local destinations Repairs error listing in TMW for billing and payroll and communicates corrections to respective departments Reports producer and customer inquiries promptly to management Other related duties as assigned Qualifications: Required: High School Diploma or equivalent Valid Driver's license in state of residency with acceptable driving record Must be able to pass a pre-employment drug test and submit to the company random drug and alcohol program Proficient in basic computer skills, Microsoft Office suite and Google Workspace Communicate effectively and professionally with all levels of internal and external staff Manage multiple tasks independently to meet deadlines Ability to adapt to changing schedules and priorities Ability to work any schedule including nights, weekends, and holidays Strong attention to detail and problem-solving skills Preferred: Knowledge of DOT, FMCSA regulations or the transportation industry Entry level knowledge of TMW software This is a night time position, competitive compensation package including but not limited to: medical, dental, vision, and 401(k). Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Must be able to remain in a stationary position for extended period. This is mostly a sedentary office classification, although standing in outdoor work areas and walking between terminal, safety lane, and commercial motor vehicles (CMV) operating areas for short periods can be necessary. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach push and pull. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds. Work Environment: The duties of this job are performed in both an office environment, a commercial motor vehicle terminal environment, and outdoors, thereby experiencing some minor to moderate level of noise due to office/CMV equipment. Exposure to various climate conditions, fumes, dust, odors, oil/grease, and gasses. Western Dairy Transport provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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The Service Communication Operator is an entry-level administrative position that requires a patient, conscientious, relaxed, and cooperative team member. The most common daily tasks will be receiving calls and responding to emails from customers requiring service work, and creating those work orders in the Service Management software. The responsibilities include: creating new customers and sites, attaching pertinent documents to customers' sites, work orders, filing and maintaining those files, answering incoming calls, routing outgoing calls, scanning documents, and processing incoming/outgoing faxes. The workload is consistent as it requires good communication, thorough documentation, and supports the dispatch department, leaving nothing to chance. Must coordinate with the Service Dispatchers and relay pertinent information necessary to schedule upcoming work. This position requires cooperation and accommodation, which are aspects needed for customer interfaces, outreach, sales, marketing, and service-related follow-ups. They will need to have attention to detail to handle the flow of information amongst operators, dispatch, and external organizations. They will need to be an agreeable and sympathetic listener to have highly effective customer relationships and working relationships with other departments. With all duties, this role provides assistance to the Service Department Manager, Service Dispatch Manager, Service Manager(s), and the department. Responsibilities · Manage a multitude of phone calls, emails, and messages from customers and internal staff · Maintain a basic level of knowledge for contracts and national accounts to ensure the work order has all necessary information needed for the complete execution of the call · Initiation of work orders and tasks in Service Management software, as well as creating new sites for existing customers · Customer interaction skills to ensure a high level of customer satisfaction, which also includes follow-up calls · General knowledge of services offered and current marketing campaigns to provide additional information to customers · Basic contract and national account knowledge · Responsible for the timely and accurate execution of tasks assigned by the Service Department Manager, Service Dispatch Manager, and Service Manager(s) · Provide basic status reporting and responds to requests for service, assistance, and information to all internal and external customers · Ensure proper data entry of information into Viewpoint · Physical demands include long hours sitting, using a computer, standing, pulling/pushing, walking, lifting, and climbing · The job requires intermediate computer proficiency and advanced critical thinking skills · Other duties, activities, and responsibilities may vary and change as assigned Education and Experience · High school diploma or equivalent required · Equivalent industry training preferred · Relevant work experience may substitute for the training

Dispatcher (Part-Time) - Mountain Operations Base Pay: $20 per hour Employee Type: Hourly non-exempt Job Category: Seasonal Part-Time for winter ski season Leadership Responsibilities: This position will not have any direct reports however it is a critical role for the overall leadership of Mountain Operations Required Certs or Licenses: Valid driver's license Attendance: Reliable, predictable, punctual and in-person attendance is an essential function of this job. Due to the resort nature of our business, applicants should expect to work weekends and holidays. Estimated start date: December 1 st , 2025 Minimum Age: 21 Typical Shift: 2-3 days per week (most likely weekdays), 7am-5pm shifts Environment: This job is performed inside the dispatch room of Summit Patrol. In order to get to and from that location you will have to ride the chairlift or utilize a snowmobile which comes with exposure to outdoor weather conditions. Employee Housing: ************************************************************* Employee Benefits: ************************************************************** Job Summary: This Job Summary is intended to be a broad description of duties. You will be expected to carry out all responsibilities and tasks asked of you. The Mountain Operations Dispatcher is responsible for the dispatching of resources and communications for the entire Mountain Operations Team. This person is “the voice of Angel Fire Resort Mountain Operations”. Essential Duties and Responsibilities include the following. Other duties will be assigned. Monitoring and recording all radio traffic Answering the dispatch phone Authorizing lifts to start loading passengers every morning Keeping records of warnings issued, tickets pulled, etc. for skiers that violate rules Keeping track of all resources at all times - people and vehicles Enforcing preferred routes of travel for all vehicles Dispatching patrol resources for injured skiers (10-50's) and courtesy rides (10-14's) Dispatching patrollers to daily stations (slow signs, sweeps, traffic control, bump, FA1, etc.) Dispatching patrollers to perform snow safety work and documenting Communicating directly with EMS over the phone and radio to coordinate transfer of care Coordinating and communicating operational changes based on weather Dispatching Security to incidents where they are needed Dispatching the appropriate leadership employees to incidents Dispatching incident investigators to incidents that require an investigation Coordinating and communicating Lift Evacuations and Lift Closures (mechanical and weather related) Coordinating and communicating Search and Rescue operations Coordinating shuttle transportation for weather related closures of chairlifts (wind hold and lightning) Dispatching groomers and snowmakers to areas in need of work Coordinating guest relations (vouchers) for lift incidents (evac, mechanical delay, etc.) Working with the leadership team to develop scripting and protocols to follow for the dispatching of anticipated incidents Sending “everybody” emails and Senior Staff texts as necessary Training departments on proper radio communication Obtaining the grooming report and updating trail status info on website Making a Daily Operations Update announcement over the radio every day at 3:30pm Qualifications: Prior experience as a dispatcher is not required. You will have the opportunity to learn the position from the ground up as long as you are able to take the initiative to get yourself up to speed quickly, take ownership of the position, possess excellent attention to detail, self motivate, and develop strong relationships with all of the mountain operations personnel. Other skills and abilities: Must be able to quickly learn the mountain including all trails, access points, roads, intersections, landmarks, etc. to a very high level of detail in order to effectively dispatch resources to specific locations. Ability to thrive in a high stress work environment where multiple forms of communication have to be juggled at the same time Ability to communicate extremely effectively in person, over the phone, over email, and with two-way radios Tone of voice must be positive, calm, and consistent regardless of how busy or stressful the operations become Ability to get along with everyone, positively influence others, lead effective trainings, and earn the respect of all team members Ability to troubleshoot and repair 2-way radios is preferred but not required About Angel Fire Resort: Angel Fire Resort is a top year-round mountain resort destination in New Mexico. The resort is situated at over 8,600′ elevation in the Southern Rocky Mountains, 30 minutes east of Taos and has views of Wheeler Peak, the highest point in New Mexico. Angel Fire strives to offer the best value and choice for family outdoor recreation activities to its members, guests and visitors-including skiing, snowboarding, tubing, sledding, golf, mountain biking, golf, disc golf, zip lines, tennis, fishing, hiking, premium RV sites, dining and more.

Full-time Description Public Safety Call Takers are responsible for the intake and processing of incoming emergency and nonemergency telephone calls, follow up of active calls for service, entry and modification of warrants, temporary restraining orders, criminal trespass warnings and other duties as assigned. Requirements • High School Diploma or G.E.D. • Must be 18 years of age at the time of hire • Valid Driver's License or State ID • Ability to pass established pre-employment skills testing • Must pass all background checks and pre-employment job-fit personality testing. • Must pass required hearing exam and drug screening. • Excellent verbal and interpersonal communication skills. • Ability to remain calm under pressure. • Excellent customer service skills. • Able to work both independently and as part of a team. • Professional telephone demeanor. • Excellent problem-solving skills. • Thorough and detail oriented. • Able to act and react quickly in response to received information. Salary Description $18.09 / hour