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Job Description:
This position assists and reviews dispatch activity to ensure timely and proficient service. He/she assists with dispatch planning and is responsible for ensuring that service, safety, and cost goals are met. He/She utilizes safe work methods and promote a safe work environment.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $25.70/hr to $41.80/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
$25.7-41.8 hourly 60d+ ago
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Police Dispatcher I
The City of Fontana, Ca 3.6
Dispatcher job in Fontana, CA
Under general and/or immediate supervision, performs a variety of duties involved in answering 9-1-1 emergency and non-emergency calls; analyze, prioritize, and enter calls for service via a Computer Aided Dispatch (CAD) system; dispatch emergency personnel via multi-frequency radio system, telephone, or other communications equipment; record and monitor activities of field and communications personnel; receive incoming calls for police and emergency assistance and dispatch necessary units; perform a variety of general support duties related to dispatch activities; and related work as assigned on an assigned shift for the Police Department.
POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism.
The incumbent must have the ability to:
* Receive emergency and non-emergency calls, complaints, and inquiries from the public. Evaluate and analyze information to determine jurisdiction, necessity, and response needed.
* Determine the nature and location of emergency and non-emergency calls for service, including 9-1-1 calls, and prioritize response.
* Dispatch emergency and non-emergency units as necessary and in accordance with established procedures. Use appropriate terminology and radio codes relaying to police personnel in the field via radio and mobile data computer terminals.
* Listen and comprehend radio transmissions from emergency personnel in the field; acknowledge, document, and comply with requests for action or information.
* Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
* Maintain contact with all units on assignment; maintain status and location of police field units, checking periodically to verify location, activity, and status, supplying back-up personnel and taking other appropriate steps to provide for the safety of field personnel.
* Organize and coordinate activities of field units.
* Place telephone calls to other safety agencies, City departments, City emergency crews, tow companies, ambulance services, coroner, telephone and utility companies, and others to relay information or request services, maintaining detailed record of the time and nature of each call.
* Operate CAD equipment, enhanced 9-1-1 telephone system equipment, multi-frequency radio equipment, Telecommunications Device for the Deaf (TDD), and other relative office equipment and systems.
* Perform a variety of record keeping, filing, indexing, and other general clerical work.
* Monitor radio channels for service requests from other jurisdictions and emergency radio traffic that may affect the City's operations.
* Monitor security cameras and license plate readers to provide real-time information to field units.
* Attend patrol briefings as assigned.
* Testify in court as needed.
* Enter, update, and retrieve information on wanted persons, stolen property, vehicle registration, stolen property/vehicles, and other information from computer and teletype networks including but not limited to California Law Enforcement Teletype System (CLETS), Department of Justice (DOJ), National Law Enforcement Teletype System (NLETS)/National Crime Information Center (NCIC), etc.
* Learn departmental policies and procedures for service requests.
* Read maps, memorize streets and major hundred blocks and reasonably apply this knowledge to service requests, field unit beat assignments, and coordination of response.
* Learn police codes, practices, and methods.
* Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
* Effectively and courteously deal with the public, including irate, upset, and difficult callers during hectic, tense, and dangerous situations.
* Work various shifts as assigned, including nights, weekends, and holidays.
* Communicate clearly and concisely, both orally and in writing.
* Establish and maintain effective cooperative working relationships with those contacted in the course of work.
* Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
* Maintain prompt and regular attendance.
* Perform all duties with the context of the City/Department's Mission Statement and Organizational Values.
* May perform occasional matron duties as assigned.
* Provide on-the-job training and technical guidance to new employees in the Dispatch Unit.
* Perform any other tasks or functions deemed necessary to the daily operations of the employer.
* Other duties as assigned.
* This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.
THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.
Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, squatting and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement and finger coordination in preparing and entering data, using a computer keyboard. Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone and counter service to the public. The need to lift, drag and push file, paper and documents weighing up to 25 pounds also is required.
A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have knowledge of:
* Modern office equipment including computers and applicable software.
* Modern office procedures, practices, and equipment.
* Correct English usage, spelling, punctuation, and grammar.
* Methods and techniques for record keeping.
Experience:
One (1) year of work experience that involves a substantial amount of public contact. One (1) year of telephone and/or dispatch and general clerical experience is desirable.
Education:
Completion of the twelfth grade, or equivalent.
In addition, advancement from a Police Dispatcher I to a II requires incumbent to demonstrate competence in all phases/duties/responsibilities of the position and have recommendation of a Communications Supervisor.
Licenses/Certifications:
Possession of, and continuously throughout employment, a valid California Class "C" Driver's License or equivalent.
Candidates must be able to type at a minimum speed of 40 NET WPM (a typing test will be administered at a later date as part of the recruitment process).
Supplemental Information
Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.
If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to **************************** or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click here to download the Applicant Referral Form. Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.
$55k-74k yearly est. 60d+ ago
Coordinator, Dispatch
McLane 4.7
Dispatcher job in Rancho Cucamonga, CA
Take your career further with McLane!
The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.
Benefits you can count on:
Pay rate\: $20.00 to $23.00 per hour.
Schedule\: Monday- Friday, 9am to 5\:30pm.
Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
401(k) Profit Sharing Plan after 90 days.
Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Dispatch Coordinator\:
Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
Develop and update driver and helper dispatch schedule daily.
Understand DOT hours of service and ensure driver compliance.
Set up daily tractor/trailer assignment for drivers.
Verify roadworthiness and keep maintenance records for tractors and trailers.
Call customers to inform them of variances in delivery times.
Expedite driver manifests and highlight keys.
Provide timely reports to immediate supervisor as requested.
Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
Meet this position's physical demands.
Other duties may be assigned.
Qualifications you'll bring as a Dispatch Coordinator Teammate\:
High School Diploma.
Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
Have 2 years in similar function (preferred).
Map reading abilities.
Understanding of distribution systems.
Ability to communicate in various methods with different levels.
Mathematical ability for maintaining schedules.
Understanding of dispatch issues and procedures.
This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
Safety-focused
Reliable
Adaptable
Dedicated
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https\://**********************************
$20-23 hourly Auto-Apply 17d ago
Sheriff's Communications Dispatcher Trainee
San Bernardino County (Ca
Dispatcher job in San Bernardino, CA
$2,000 HIRING BONUS* * $1000 upon promotion to the journey-level classification and $1000 upon successful completion of 2080 service hours in the journey-level classification. See MOU for details. The Sheriff's Department is recruiting for Sheriff's Communications Dispatcher Trainees who receives and evaluates incoming emergency (9-1-1) calls, and dispatches emergency vehicles to incidents involving public safety. Positions are primarily located at the Valley Control Center in Rialto and the Desert Control Center in Hesperia. Each center serves as the primary 9-1-1 Public Safety Answering Point (PSAP) for its respective geographic location. Multiple vacancies exist at both locations.
For more detailed information, refer to the Sheriff's Communications Dispatcher Trainee job description.
EXCELLENT BENEFITS
To review job-specific Benefits refer to:
Summary of Benefits
Memoranda of Understanding MOU
CONDITIONS OF EMPLOYMENT
1) Promotion: Sheriff's Communications Dispatcher Trainees are eligible for promotion to Sheriff's Communications Dispatcher ($67,017 - $92,102 annually) upon meeting the minimum requirements for that class including receiving a satisfactory work performance evaluation. Incumbents must promote within eighteen (18) months or be terminated.
2) Background: Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check and polygraph. May also include a psychological evaluation.
3) Shift: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, or be on call for work, on weekends, holidays, and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination.
4) Availability: This department is a "24/7" operation, and the incumbent can expect to work rotating, night, weekend, day, and graveyard shifts, as well as holidays and weekends.
5) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.Keyboarding: 40 words per minute
Experience: No experience required.
Candidates must be 18 years of age at time of application
Corrected typing/keyboarding speed of 45+ words per minute is highly desired.
Examination: Candidates who meet the minimum qualifications will be invited to take the CritiCall online written test. The test will consist of an evaluation of skills and knowledge in the following areas:
* Keyboarding*
* Decision Making
* Data Entry Multi-Tasking (Audio)
* Call Summarization Multi-Tasking (Audio)
* Cross Referencing (Audio)
* Memory Recall Numeric (Audio)
* Prioritization
* Map Reading
* Sentence Clarity
* Reading Comprehension
* Keyboarding speed of 40 wpm required to pass -- the CritiCall keyboarding practice test is available at this PRACTICE TEST LINK. Other free practice resources may be found online.
The CritiCall exam is a computer practical where applicants listen to a series of taped exercises, which require applicants to rapidly and accurately process simulated dispatch information.
Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.
Applications will be accepted and processed continuously while the recruitment remains open. This recruitment may close at any time. Successful candidates will be placed on the eligible list for six (6) months.
To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider applying before the posted deadline date. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an on-screen confirmation and an email. We recommend that you save and/or print these for your records.
If you require technical assistance, please review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at **************. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.
EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, use this link to access the Special Testing Accommodations Request Form and submit within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.
For more important details, review the Applicant Information and County Employment Process.
$67k-92.1k yearly 60d+ ago
Public Safety Dispatcher I
City of Chino, Ca
Dispatcher job in Chino, CA
Offering Excellent Benefits $2,599.32 Monthly Benefit Bank for Health Insurance 155 Holiday Hours per Fiscal Year (can be converted to pay) will remain open until the position is filled. Qualified applicants will be invited to attend a written examination as part of this recruitment process. Passing candidates may be invited to an interview. Additional details to be provided prior to testing.
You can waive the written exam by submitting a P.O.S.T. Entry-Level Dispatcher Selection Test Battery score of 45 or above, taken within the past 12 months from the date you apply. These results must be attached to your application to be considered.
The Chino Police Department is seeking highly motivated individuals to apply for the position of Public Safety Dispatcher I. The Police Communications Center is comprised of 17 Public Safety Dispatchers and three (3) Public Safety Dispatch Supervisors. The center is a new state of the art facility which offers standing and sitting workstations with personal comfort systems at each console. There is also an onsite gym available for a small fee payable to the Police Officer's Association.
Typing Requirement: This position requires a minimum typing speed of 40 net words per minute with fewer than 10 errors. A valid typing certificate must be submitted with your application or provided directly to Human Resources before you can be invited to interview. Applicants who do not provide a valid certificate will not be considered. The certificate must be from an accredited school or agency, dated within the past 12 months, and this requirement also applies to internal applicants not currently working in a job classification that requires typing at 40 net words per minute. Note: Typing test results from an online application will not be accepted.
Definition:
Under general supervision, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned.
Duties/Responsibilities
This is the entry-level class in the public safety dispatching class series. Public Safety Dispatcher I's learn to perform dispatching related duties and responsibilities. Advancement to Public Safety Dispatcher II requires an incumbent to successfully complete the Dispatching In-Service Training Program. Advancement to the next level is not automatic and requires an evaluation by management of the incumbent's skill and performance levels. This is a civilian position.
Essential Functions:
* Receive requests for Police and emergency services over the phone; answer 911 calls; screen incoming calls to determine necessity, priority, and type of response required; monitor other radio frequencies to be aware of incidents elsewhere that may affect operations.
* Dispatch, as necessary, Police and other emergency units in response to calls for service or requests from Officers in the field; use appropriate terminology and cite Code sections by number; call public and private agencies, such as allied law enforcement, hospitals, towing services and utilities, and request mutual assistance when necessary.
* Keep track of Police unit locations and status; maintain constant radio communication with personnel in the field; run warrant checks on subjects, registration checks on vehicles, and property checks; relay information and instructions to personnel in the field.
* Maintain accurate log of incoming service requests and actions taken; prepare other reports and records as directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve information from the computer and teletype networks.
* Operate a variety of public safety telecommunications equipment; test and inspect equipment as needed.
* Provide temporary and vacation relief for other staff as necessary.
* Provide general information to the public; as necessary, refer callers to appropriate agencies; calm callers; maintain professionalism in radio transmissions during hectic, tense, and dangerous situations.
* Interact with various federal, state, and local databases to support field units with investigations.
* Monitor and operate a variety of sensors such as CCTV cameras and License Plate Readers to provide real time information to field units.
* Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
* Maintain prompt and regular attendance.
* Perform all duties within the context of the City's Mission Statement and Organizational Values.
Qualifications
Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. A typical example includes:
Education:
* High School Diploma or G.E.D.
Licenses/Certifications:
* Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from application date.
* Possess certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy (desirable).
Experience:
* One year of work experience which required considerable public contact.
Knowledge of:
* Dispatching activities.
* Record keeping principles and practices.
* Modern office procedures, methods, and practices.
Ability to:
* Learn to assess and prioritize emergency situations.
* Learn City dispatching codes, policies, and procedures.
* Remain calm and learn to make rapid decisions exhibiting sound judgment in emergency situations.
* Learn to operate complex radio and telephone systems.
* Read and interpret street maps.
* Deal tactfully and courteously with the public, City staff, and co-workers.
* Understand and follow verbal and written directions.
* Use correct English grammar, punctuation, and spelling.
* Communicate clearly and concisely, both orally and in writing.
* Establish and maintain cooperative working relationships.
* Work mandatory overtime as assigned.
* Learn to operate a computer terminal and other office equipment quickly, accurately and, at times, concurrently.
* Learn to dispatch Police and other emergency units quickly and effectively.
* Speak precisely.
* Work under pressure and exercise good judgment.
* Learn to effectively communicate and elicit information from upset and irate callers.
* Use good judgment in handling sensitive and/or confidential matters with discretion and maintain the privacy of such information.
Training/Safety Requirements:
* Job specific training will be provided according to class specification during work hours.
Special Requirements
* Must be at least 18 years of age at the time of application.
* Work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed).
* Report immediately to work for emergency coverage and to other facilities than the Police Department.
* Successfully pass a practical test (may be required).
* Receive satisfactory results from a background investigation, polygraph test, psychological evaluation, physical examination, which includes a drug screen, and an administrative review.
Physical Profile:
Category I - Light Physical Effort: Positions in this category require normal physical abilities associated with the ability to read, write, and communicate in a work environment requiring no extraordinary physical strength or special physical qualifications.
Characteristics: Work assignments for this category are normally located in a work environment which has no unusual physical requirements or environmental conditions, unless separately identified. Positions in this category require only light physical effort while performing such functions as typing, writing, filing, computing, operating light office equipment, interviewing, counseling, researching, planning, analyzing, and supervising. Positions allocated to this category are distinguished by lack of duties involving strenuous activities. These positions seldom lift more than 20 pounds.
Physical Requirements:
* Reaching: Reaching above the shoulders to place and/or retrieve objects.
* Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day).
* Color Vision: Ability to identify and distinguish colors.
Details:
Department/Division: Police/Dispatch
Reports To: Public Safety Dispatch Supervisor
Employee Unit:
Chino Police Professional Employees Association (CPPEA)
IMPORTANT INFORMATION
The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance.
Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice.
The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice
For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at *********************** or ************.
The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit.
Employee Benefits | Chino, CA (cityofchino.org)
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
* Yes
* No
02
This position requires the ability to type 40 net words per minute, with no more than 10 errors. If you are selected to interview for this position you will need to provide a valid typing certificate to Human Resources. Please check the instructions on the City of Chino Employment page for information on how to obtain a valid typing certificate. Please select one of the following:
* I acknowledge that a valid typing certificate showing 40 net words per minute and dated within the past year, will be required of me.
* I have attached the required typing certificate, dated within the last 12 months, showing 40 net words per minute, with less than 10 errors.
* I currently work for the City of Chino in a position that requires typing at 40 words per minute.
* I am not able to meet this typing requirement.
03
Are you currently working at another agency as a Public Safety Dispatcher, or have you worked as a Dispatcher with another agency within the past 12 months?
* Yes
* No
04
While not required, successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable. Do you currently have a certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy?
* Yes
* No
05
This position requires you work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed.) Are you available to work this schedule?
* Yes
* No
06
One year of work experience which required considerable public contact is required. Do you have this required experience and is it reflected on your application?
* Yes
* No
07
Were you referred to this position by a current City of Chino Employee?
* Yes
* No
08
If you answered "Yes" to Supplemental Question #7 and were referred by a current City of Chino Employee, please enter the employee's name here:
Required Question
Employer City of Chino
Address 13220 Central Avenue
Chino, California, 91710
Phone **********
Website **************************
$37k-54k yearly est. Easy Apply 12d ago
Field Service Dispatcher
PapÉ Jobs
Dispatcher job in Moreno Valley, CA
PAPE' MATERIAL HANDLING, INC. - FONTANA, CA FIELD SERVICE DISPATCHER:
Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape' Material Handling, the premier capital equipment dealer in the West, is seeking a Service Dispatcher to join their team in Fontana.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As our Service Dispatcher, you will ensure that our field and periodic maintenance technician crew are scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians, monitor service work in process, open work orders, interact with customers, and more! To thrive in this role, you must love detail and order, have a customer service mindset, and enjoy a fast-paced environment.
WHAT YOU NEED:
Excellent communication, customer relations, and data entry skills.
Computer proficiency, including experience with Excel and Word.
Technical knowledge of equipment and dispatching experience is preferred.
Compensation: $24.94- 36.16/hr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
$24.9-36.2 hourly 2d ago
Service Dispatcher
Toyota of Redlands 4.3
Dispatcher job in Redlands, CA
Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to get a "foot in the door" in the automotive industry!
JOB DUTIES:
Maintaining the standard and quality of service of the organization.
Dispatch all incoming Repair Orders to the appropriate Technicians.
Write various internal Repair Orders (such as PDI's).
Outbound calls to retrieve prepaid maintenance authorizations .
Documenting CCR's on Repair Orders and deliver finished Repair Orders back to the Service Advisors.
Coordinating work with team members and management.
Other tasks and responsibilities as assigned by supervising manager.
JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include:
18 years of age or older.
General familiarity with a variety of automobiles.
Valid driver's license and clean driving record.
Excellent communication skills.
Pre-employment background check and drug test.
JOB BENEFITS: We have a comprehensive pay plan and benefits package that we will go over in detail with post interview candidates
Equal Opportunity Employer
Job Type: Full-time
Salary: $16.00 per hour (salary commensurate with experience)
Education:
High school or equivalent (Required)
License:
Driver's License (Required)
Language:
English (Required) and Spanish (Preferred but not required)
Job Type: Full-time
The Service Dispatcher Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $12.00.
$12-16 hourly 60d+ ago
Dispatcher II (Manheim)
Cox Enterprises 4.4
Dispatcher job in Riverside, CA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dispatcher II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
What You'll Do:
* The Dispatch Coordinator will be responsible for managing the shop's flow and production.
* Schedule shop work as efficiently as possible in accordance with our clients SLA's
* Allocate parts to the proper work order.
* Track, receive, and distribute all parts in a timely manner to meet our client SLA's
* Enter all pertinent information into software applications, AS400, and RPP.
* Communicate any incorrect parts or supplies to supervisor/manager in a timely manner and manage returns.
* Maintain all shop supplies and keep inventory at acceptable levels (ordered Through Procurement) as directed by management
* Secure and control all parts and supply inventory to minimize loss or shrinkage.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Excellent communication and organizational skills required.
* Advanced computer skills required.
Preferred Qualifications:
* 2 years of automotive parts experience preferred.
* Automotive Service Dispatcher or Automotive Technician II experience preferred.
* Must be able to use general office equipment.
* Ability to sit or stand for prolonged periods of time.
* Ability to lift 1-50 lbs.
* Ability to perform repetitive data entry tasks, manual dexterity.
* Vision abilities required include close, distance and depth perception.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$21.8-32.8 hourly Auto-Apply 6d ago
Field Service Dispatcher
The Pape' Group, Inc. 4.8
Dispatcher job in Moreno Valley, CA
PAPE' MATERIAL HANDLING, INC. - FONTANA, CA FIELD SERVICE DISPATCHER: Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape' Material Handling, the premier capital equipment dealer in the West, is seeking a Service Dispatcher to join their team in Fontana.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As our Service Dispatcher, you will ensure that our field and periodic maintenance technician crew are scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians, monitor service work in process, open work orders, interact with customers, and more! To thrive in this role, you must love detail and order, have a customer service mindset, and enjoy a fast-paced environment.
WHAT YOU NEED:
* Excellent communication, customer relations, and data entry skills.
* Computer proficiency, including experience with Excel and Word.
* Technical knowledge of equipment and dispatching experience is preferred.
Compensation: $24.94- 36.16/hr (Depending on Experience)
Why work for Pape':
* Competitive pay based on your skills, training, and experience level.
* Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
* Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
* Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
* Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
* Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
* Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
* Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
$24.9-36.2 hourly 3d ago
Dispatcher
Cut N Dry Restoration
Dispatcher job in Rancho Cucamonga, CA
Cut N Dry Restoration in Rancho Cucamonga, CA is actively seeking an organized and collaborative full-time Dispatcher to help our company grow by acting as the channel for conveying information to the property owner and other parties. Do you have outstanding customer service skills and wish everyone would let you organize their life for them? Do you want to work for a company that appreciates and rewards your efforts? Are you career-minded? If yes, keep reading about this job!
This customer service position earns a competitive wage up to $23 per hour, based on skills and experience. We provide generous benefits and perks, including medical, dental, vision, and life insurance, a 401(k) plan, and competitive bonus incentives. If this sounds like the right Dispatcher opportunity for you, apply today!
ABOUT CUT N DRY RESTORATION
Cut N Dry Restoration started out as a small family-owned business with the goal of providing high-level service that sets us about the rest. Since our beginning, we have kept countless homes safe and free of harmful mold and bacteria commonly associated with water damage. Our team of dedicated and compassionate IICRC-certified technicians care deeply about ensuring clients can come home to a safe living space and will work day in and day out to make that happen.
To ensure our services are top-notch, we implement continual training for our team and cultivate an open atmosphere where each person does their part for shared success. We understand we would be nowhere near as successful without our hardworking team which is why we reward them with exceptional benefits and the best pay in town. Come join our restoration team!
A DAY IN THE LIFE OF A DISPATCHER
In this customer service role, you are the first point of contact for our customers. You spend the majority of your time in the office on the phone or computer answering calls, confirming appointments, resolving issues, updating client information, and dispatching technicians. While dispatching technicians, you maximize their time and mileage. As needed, you update customers on any changes. You also ensure customer satisfaction by following up with clients after their services have been performed. With you on our team, our office runs efficiently, and the trusting relationships you create with clients keep them coming back for more!
DISPATCHER QUALIFICATIONS
Highschool degree or equivalent
2+ years of experience in customer service, collections, and account management
Willing to work weekends
Do you have excellent written and verbal communication skills? Do you have great attention to detail and a commitment to accuracy? Can you work independently and take on new tasks with little supervision? Are you a critical thinker with strong problem-solving skills? Are your customer service and interpersonal skills out of this world? If yes, you might be perfect for this customer service position!
DISPATCHER WORK SCHEDULE
This full-time customer service position works in the office Monday-Friday with a rotating weekend and on-call schedule.
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you feel you'd be perfect as our Dispatcher, apply now using our initial 3-minute, mobile-friendly application.
Location: 91730
Must have the ability to pass a background check.
$23 hourly 60d+ ago
Conversion- Dispatcher
Maersk 4.7
Dispatcher job in Fontana, CA
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Summary
Assigns work for Company and owner operator trailer drivers for conveyance of freight by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Compiles and maintains list of available drivers.
• Assigns trucks according to availability, purpose of trip, and freight.
• Issues record sheets, and all related paperwork to drivers.
• Trouble shooting and notifying appropriate parties of any changes.
• Records time of departure, destination, cargo, and expected time of return.
• Investigates overdue vehicles.
• Directs activities of drivers by two-way radio.
• Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
• Heavy communication with drivers on a daily basis.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Judgment - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions;
Includes appropriate people in decision-making process; Makes timely decisions.
Safety and Security - Observes safety and security procedures; Determines appropriate action
beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are
covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for
own actions; Commits to long hours of work when necessary to reach goals. Completes tasks on time
or notifies appropriate person with an alternate plan.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience
and/or training; or equivalent combination of education and experience.
Language Skills
Spanish fluency required.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to
write simple correspondence. Ability to effectively present information in one-on-one and small
group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability
to perform these operations using units of American money and weight measurement, volume, and
distance.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral
instructions. Ability to deal with problems involving a few concrete variables in standardized
situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software
and MS Word Processing software and MS Outlook.
Other Skills and Abilities
Must be fluent in Spanish for communication with the driver and owner operators.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. While performing the duties of
this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with
hands and arms and talk or hear. The employee is occasionally required to walk and stoop, kneel,
crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift
and/or move up to 25 pounds. Specific vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions. While performing the
duties of this Job, the employee is occasionally exposed to extreme cold and extreme heat from
typical warehouse environments. The noise level in the work environment is usually moderate.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$31k-39k yearly est. Auto-Apply 60d+ ago
Dispatcher
Cisneros Brothers Plumbing
Dispatcher job in Hesperia, CA
Job Description
Cisneros Brothers Plumbing, Septic & Flood Services is looking for a motivated dispatcher to work here in our main office. Full time & part time positions are available and bilingual is a plus! We offer full time benefits with plenty of opportunities to advance your career! Feel free to contact our office and apply in person with your resume (855) GOT-CLOG
Job Type: Full-time
Starting pay: $18.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
Flexible 8 hour shift
On call
Supplemental pay types:
Bonus pay
New location: 14268 Valley Center Drive Victorville, CA 92395
Please stop by our office and apply in person with your resume Monday through Friday during normal business hours.
Job Posted by ApplicantPro
$18-20 hourly 22d ago
Dispatch - Cool Transports (Night Shift)
Cool Transports & Merit Oil
Dispatcher job in Colton, CA
We are actively recruiting for an experienced dispatcher to join our Cool Transports dispatch team. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. This position carries out responsibilities in the following functional areas: route planning, customer service, trouble shooting and heavy phone use.
Responsibilities:
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders for products or deliveries
Prioritize calls according to urgency and importance
Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles and requirements
Enter data in computer system and maintain logs and records of calls, activities and other information
Comply with all DOT and in-house regulations and rules
Skills and requirements:
Dispatch experience required, preferably in the fuel industry but not necessary
High school diploma/GED required, Associates preferred
Typing with experience in data entry - Excel
Knowledge of procedures and guideline for emergency situations
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
Good people skills
Heavy phones
Work schedule:
Must be available to work all shifts with emphasize on night schedule, all days. We never close. We run our trucks 24/7 to ensure our customers receive the best service. Training will consist of day and night shifts.
Benefits:
Kaiser Medical Plans - 3 to choose from
Dental - PPO or HMO
Vision - VSP
Supplemental Insurance - Aflac or Colonial Life
Company paid life insurance of $10K; employee may purchase more at a reasonably inexpensive price
Paid vacation time
Paid sick time
Paid Holidays - Christmas, New Years, 4th of July, Thanksgiving, Labor Day and Memorial Day
401K Plan with Match
Schedule:
12 hour shift
Day shift
Holidays
Rotating
Night shift
Overtime
Weekends as needed
Experience:
Dispatching: 2 years (Required)
Work Location: In person
$33k-46k yearly est. Auto-Apply 47d ago
Lead Public Safety Dispatcher
San Bernardino City Unified 4.1
Dispatcher job in San Bernardino, CA
Under direction, provide training and participate in the work of public safety dispatchers in providing a wide variety of services involving radio and other communications system, intrusion alarm systems, teletype, dispatching personnel, and clerical duties at the School Police Communications Center.
SUPERVISION:
Receives supervision from the Public Safety Communications Supervisor or higher level manager.
Examples of Duties
EXAMPLES OF DUTIES:
Duties may include, but are not limited to, the following:
* May assist with trainer and provides on-the-job training, instruction, and assistance to Public Safety Dispatchers involving radio and other means of communication, intrusion alarm systems, fire alarms, teletype, dispatching personnel, policies and procedures, and clerical duties.
* Functions as lead worker and participates in the selection of new dispatchers.
* May assign and reviews work.
* Monitors and troubleshoots equipment problems and ensures issues are referred to the correct repair agency and reported to supervision.
* Answers telephone requests for police, fire and medical emergencies.
* Determines the seriousness of a situation and dispatches school police units or refers caller to the correct agency in accordance with predetermined plans or as directed.
* Maintains radio communication with district police units and log the activities of each officer including the time, location and nature of each incident reported.
* Monitor all burglar alarms, fire alarms and surveillance cameras throughout the entire district.
* Maintain telephone and radio communication between school police, the San Bernardino City Police Department and the San Bernardino Sheriff Department and assist in coordinating the activities of all departments during emergency situations.
* Runs warrant checks on subjects, registration checks on vehicles, property checks and student enrollment status using teletype and computer.
* Coordinate radio communication with security officers, maintenance and district personnel.
* Prepare files, checks routes, files reports, department documents and records, prepares and maintains periodical operational reports and records including statistical data.
* Maintain various departmental files including criminal records and confidential files.
* Performs job related duties as required.
Qualifications
EDUCATION/TRAINING:
These are the minimum experience standards which will be used to admit or reject applicants for examination
Two (2) years of fulltime paid work experience as an emergency or public safety dispatcher.
High school graduation or the equivalent.
LICENSES/CERTIFICATES/REGISTRATIONS (At time of appointment and during employment):
P.O.S.T. certificate for the Basic Complaint/Dispatcher course.*
Additional Information
CLICK HERE TO VIEW THE COMPLETE JOB DESCRIPTION
Only online applications are accepted via *******************************************************
Computer access is available in the Personnel Commission Office.
APPLICATIONS: Following closing of recruitment, no additional application material or information will be accepted.
RECRUITMENT TYPE: OPEN & PROMOTIONAL (Anyone may apply for this position)
ADDITIONAL SALARY INFORMATION: This is a non-exempt position, Regular Classified Salary Range 39A. Positions in this classification work 12 hour rotating shifts on a 12-month basis. The probationary period for employees in this classification is 248 paid work days.
BENEFITS: Health, Vision, Dental and PERS (retirement). Benefits are available to full-time and part-time employees.
For complete details visit Employee Benefits
THE EXAMINATION:
* Written Examination. WEIGHT: 100%
* Typing speed of 40 wpm. WEIGHT: Pass/Fail
* Only qualified candidates will be invited to participate in the examination process.
* Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit.
* Candidates will be notified in accordance with the Personnel Commission Rules.
* This eligibility list will be active for a period of (1) year.
REASONABLE ACCOMMODATIONS: The Personnel Commission will make every effort possible to ensure that all applicants compete on an equal level. At any time in the employment process, applicants with disabilities may request reasonable accommodations if required. To give district staff adequate time to evaluate each case, and to arrange for accommodations, applicants must submit their request to the Affirmative Action Office at ************** as soon as possible. Failure to do so may result in the inability to provide the necessary reasonable accommodations in a timely manner.
Fingerprinting, drug and tuberculosis testing is required of all successful candidates new to the district.
District employees and external applicants must upload proof of education and/or training with each application. Acceptable documents include copies of a high school diploma, GED (or equivalent), transcripts (official or unofficial), college degree(s), and/or training certificates. Applications submitted without the required documentation may be disqualified. All relevant experience must be clearly listed in the "Work Experience" section of the application, as resumes will not be considered.
In compliance with California SB 1100, a valid California driver's license and automobile insurance are required only for positions in the classification where driving is an essential job function.
Closing Date: February 3, 2026 at 11:59 P.M. PST
CLASSIFIED NON-MANAGEMENT EMPLOYEE:
PERS Retirement; Medical, Dental, Vision, and Life Insurance; Vacation, Holidays and Sick Leave. Benefits are available to full-time and part-time employees.
CLASSIFIED MANAGEMENT EMPLOYEE:
PERS Retirement; Medical, Dental, Vision, and Life Insurance. Benefits are based on a 40-hour workweek, 8 hours per day.
SCHOOL POLICE OFFICERS:
PERS Retirement; Medical, Dental, Vision, and Life Insurance. Benefits are based on a 40-hour workweek.
School Police Officers Differential compensation:
POST Intermediate Certification: 6% to base pay
POST Advanced Certification: 8% to base pay
Associate degree: 5% to base pay
Bachelor degree: 7% to base pay
Master degree: 9% increase to base pay
For complete benefit details, please visit ************************************************************************************
Employer San Bernardino City Unified School District Personnel Commission
Address 1525 W. Highland Ave.
San Bernardino, California, 92411
Phone **************
Website **************************************************************
$37k-47k yearly est. 4d ago
Police Dispatcher Lateral
Military, Veterans and Diverse Job Seekers
Dispatcher job in Azusa, CA
Under general supervision, receives requests for law enforcement services and dispatches units via radio; maintains contact with department personnel in the field; performs related duties as required. This is a journey level class and incumbents are required to perform the full range of dispatching duties. In addition, Police Dispatchers may assist with the training of less experienced personnel.
Essential Functions
Receives requests for police or other emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect City police operations; monitors cameras throughout the building.
Dispatches, as necessary, police units in response to calls for service or request from officers in the field; uses law enforcement terminology and cites Code sections by number; calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests mutual assistance when necessary.
Keeps track of police unit locations and status; maintains constant radio communication with personnel in the field; runs warrant checks on subjects, registration checks on vehicles, and property checks; relays information and instructions to personnel in the field.
Maintains accurate log of incoming service requests and actions taken; prepares other reports and records as directed; maintains files necessary for dispatch as assigned; enters, updates, and retrieves information from the computer and teletype networks.
Provides general information to the public; as necessary, refers callers to appropriate agencies; calms angered or distraught callers; maintains calm in radio transmissions during hectic, tense, and dangerous situations; may assist citizens and police officers with translation related needs.
Provides temporary and vacation relief for other staff as necessary; may search prisoners on an as needed basis and supervise and care for infants and children awaiting transportation.
Marginal Functions:
These are position functions which may be changed, deleted or reassigned to accommodate an individual with a disability.
Qualification Guidelines
Education and/or Experience:Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Example combinations include graduation from high school or equivalent AND two (2) years of experience in typing and general clerical work including one year of experience with required considerable public contact.
Preferred Knowledge, Skill and Abilities :
Considerable knowledge of office procedures, record keeping system, forms correspondence, reports and other materials common to operation of a police department; police dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency; agencies involved with police activities; Penal Code, Vehicle Code, and local municipal code; 911 system and TDD Deaf Translation System; computerized systems used in municipal law enforcement agencies.
Ability of communicate clearly and concisely, both orally and in writing; type accurately at a speed of not less than 40 net words per minute; understand and follow oral and written instructions; learn and follow standard broadcasting procedures and rules; learn and utilize a wide variety of codes and computer commands; spell accurately; work various shifts; operate computer terminal and other office equipment quickly; accurately, and at times, concurrently; respond to emergency and problem situations in an effective manner; understand, explain and apply policies and procedures; dispatch police units quickly and effectively; speak clearly and precisely; work under pressure and exercise good judgment; effectively communicate and elicit information from upset and irate citizens; work with minimum supervision.
$39k-55k yearly est. 60d+ ago
Ambulance Medical Dispatcher *NIGHTS*
Advantage Ambulance
Dispatcher job in Riverside, CA
Responsive recruiter Benefits:
401(k)
Company parties
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Advantage Ambulance is a BLS and CCT ambulance provider headquartered in the county of Riverside, California. Advantage is known for providing the highest quality of care and serving our communities with unmatched commitment. In December 2016, we achieved elite status by achieving the Commission on Accreditation of Ambulance services (CAAS). Only 1% of all ambulance organizations in the United States have achieved this accreditation. As a dispatcher with Advantage, you have an opportunity to work for a great employer...all while playing your part in the company's positive impact in the communities in which we serve.
WHAT MAKES ADVANTAGE A GREAT PLACE FOR DISPATCHERS TO WORK:
State of the art dispatching center
Coveted 12-hour shifts with more days off
Dynamic department with experienced and supportive leadership
Amenities…our CEO has been quoted saying “I want this place to be supportive, fun, inviting, comfortable, and stocked with snacks and refreshments…a place that everyone wants to come to each day.”
Come join our dispatching team and be part of a growing company that values their employees and offers exceptional work/life balance!
Our Dispatchers are responsible for answering, evaluating, and triaging all transport requests and deploying the most appropriate resources. We strive for excellence, and as such, expect every EMS Dispatcher to provide each caller with exemplary customer service.
REQUIRED/PREFERRED QUALIFICATIONS FOR EMS DISPATCHERS:
Possession of an EMT, EMD, or ETC certification or the ability to attain one (Required)
Availability to work 12-hour rotating shifts (Required)
One (1) year of direct customer service experience (Preferred)
Previous work experience in a communications center or as an EMS dispatcher (Preferred)
Previous work experience as an EMT, Paramedic, CNA, or LVN (Preferred)
High school diploma or equivalent (Preferred)
DISPATCHER ROLES & RESPONSIBILITIES:
Demonstrate exceptional customer service skills with both internal and external customers
Ability to strategically review, plan, and deploy resources
Maintain a calm and professional demeanor
Take direction, work independently, and as part of a group
Promptly answer, evaluate, and prioritize incoming requests for service while communicating effectively with callers
Familiarity with company service areas and medical facilities
Working knowledge of service area geography, roadways, and traffic patterns
Ensure compliance with all company and customer policies and procedures as they pertain to the coordination of patient transport
Professionally “control” difficult interactions and effectively direct the flow of the conversation
Proficiency with computer operations, word processing, email, and spreadsheet software programs
Operate a multi-line phone system
Document all phone and radio transactions using a computer-aided dispatch (CAD) program
Attend all mandatory meetings and trainings
Perform other duties as assigned by management or the leadership team
PHYSICAL REQUIREMENTS
Must be able to sit for an extended period of time
Requires frequent, repetitive hand movements, standing, walking, reaching, and grasping
Must be able to hear and communicate clearly to perform job duties in-person and over the telephone
Adequate vision is required in order to read information from printed sources and computer screens
BENEFITS:
401(k)
Health insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Looking for something better? Join our team*!
Apply to this job with your resume to be considered for this position.
*
Applicants must meet the minimum requirements above to apply. Advantage Ambulance offers of employment are contingent upon the successful outcome of a pre-employment background check, drug screen, and qualification requirements.*
Compensation: $20.00 - $22.00 per hour
Advantage Ambulance, Inc is a BLS (Basic Life Support) and CCT (Critical Care Transport) ambulance provider headquartered in the city of Riverside, California.
Advantage is known for providing the highest quality of care and serving our communities with unmatched commitment. Our attention to service makes us a fast-growing medical transportation provider, geared to surpass the expectations of our customers.
In December 2016, Advantage achieved elite status by becoming Commission on Accreditation of Ambulance Services (CAAS) accredited. Only 1% of all ambulance organizations in the United States have achieved this accreditation. It is the “Gold Standard” in the ambulance industry. Our organizational performance and efficiency has increased clinical quality, and the continuity of care for our partners and patients we serve.
At Advantage our employees will always come first!
We believe in treating our employees like family, so they will treat their patients like family. We also believe in flexible scheduling and work-life balance so our employees can further their academic and professional journeys.
$20-22 hourly Auto-Apply 1d ago
Dispatcher
Summit School Services 4.3
Dispatcher job in Pomona, CA
Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.
**Responsibilities:**
+ Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.
+ Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time.
+ Communicates all relevant details of driving assignments to drivers to ensure proper execution.
+ Assist drivers with routing directions and directs them to perform special services when required.
+ Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies.
+ Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.
+ Notifies District and building personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.
+ Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements.
+ Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.
+ Maintains high compliance to dispatch standard operating procedures.
+ Handles customer concerns and requests for information in an expeditious and professional manner.
+ Escalates unresolved issues to management as appropriate.
+ Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
+ Other duties as assigned
Company name is: Durham School Services
$27.00 per hour
**Qualifications**
+ High school diploma or GED
+ Previous dispatch experience is preferred;
+ Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
+ Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
+ Ability to read and interpret documents and instructions from customers and other team members
+ Ability to perform work activities requiring cooperation and instruction
+ Ability to function in a fast-paced environment, under substantial pressure
+ Ability to work within the appropriate level of independence
+ Ability to problem solve
+ Ability to operate two-way and emergency radio systems
+ Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
+ Ability to use Microsoft Office Program and computerized routing software.
+ Ability to work independently
+ Ability to read road and street maps
+ Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
+ Bi-lingual abilities a plus
_Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers._
_We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan._
_At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law._
_Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer_
_The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._
$27 hourly 2d ago
Dispatch Supervisor
City of Redlands 3.4
Dispatcher job in Redlands, CA
$7,500 HIRING INCENTIVE PAYMENT SCHEDULE $3,000 paid at the time of hire $3,000 at successful completion of probation $1,500 at end of two years of employment Under general direction to supervise, assign, review and participate in the work of staff responsible for providing public safety dispatch services; performs a variety of technical tasks related to assigned area; ensure work quality and adherence to established policies and procedures. Exercises direct supervision over dispatch staff.Examples of duties include, but are not limited to, the following:
* Supervises, assigns work, trains, and evaluates the work of dispatch staff;
* Recommends and assists in the implementation of policies, goals, and objectives for public safety communication;
* Evaluates operations and activities of assigned area and recommends improvements;
* Ensure adherence to safe work practices and procedures;
* Participates in the selection of staff, provides and coordinates training, works with staff to correct deficiencies, and implements discipline;
* Receives 911 calls and gathers required information, provides information to callers, and routes calls;
* Coordinates emergency calls and relays requests, questions, or information from personnel in the field to the Watch Commander;
* Resolves complaints in a timely and efficient manner;
* Operates a variety of dispatch equipment included computer-aided dispatch (CAD) system, automated telephone system, and 800MHZ radio system;
* Works with allied agencies and coordinates dispatching of major calls; ensures priority information is being transmitted and communicated with allied agencies;
* Performs a wide variety of administrative duties, including maintaining documents related to public safety activities;
* Prepares reports and other correspondence; and
* Performs related work as required.
Experience:
* Four years experience involving duties as a primary operator or supervisor for emergency services with a public agency.
* Experience as a Communications Training Officer in the Public Safety environment is highly desirable.
Education:
* High school diploma or equivalent.
* Equivalent to an Associate's degree with major course in management, police administration, police science, or a related field is highly desirable.
Licenses and Certificates:
* Possess and maintain a valid Class C driver's license.
* Possession of POST Dispatcher/Telecommunications certificate.
Special Requirements:
Essential functions and duties require the following physical abilities and work environment:
* Ability to work in a standard office environment;
* Ability to type at a speed necessary for successful job performance;
* Ability to sit for long periods of time;
* Ability to work in an enclosed environment with limited mobility;
* Availability for shift work.
IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS
The City of Redlands reserves the right to close this recruitment at any time.
Candidates must clearly demonstrate through their application material that they meet the minimum qualifications of the position. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position.
Employment application must be completed and submitted online. Applicants must list current and past work experience. Do not indicate "See Resume".
Proof of education such as, but not limited to, university/college transcripts and degrees must be submittedonline with your application. Applicants are responsible for attaching proof of education, certification, and/or license to each position for which they apply.
The following documents are required for this position:
1. P.O.S.T. Dispatcher/Telecommunications certification.
An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the application deadline.
Failure to provide all required documents will result in elimination from the selection process.
Please note, the City of Redlands' preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which may include a drug/alcohol screening depending upon job classification). The City of Redlands utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
For questions regarding this recruitment, please contact Julie Maher at ************************* or Sophia Diaz at ************************.
$35k-43k yearly est. Easy Apply 3d ago
Coordinator, Dispatch
McLane Company, Inc. 4.7
Dispatcher job in Rancho Cucamonga, CA
Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.
Benefits you can count on:
* Pay rate: $20.00 to $23.00 per hour.
* Schedule: Monday- Friday, 9am to 5:30pm.
* Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
* Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
* 401(k) Profit Sharing Plan after 90 days.
* Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Dispatch Coordinator:
* Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
* Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
* Develop and update driver and helper dispatch schedule daily.
* Understand DOT hours of service and ensure driver compliance.
* Set up daily tractor/trailer assignment for drivers.
* Verify roadworthiness and keep maintenance records for tractors and trailers.
* Call customers to inform them of variances in delivery times.
* Expedite driver manifests and highlight keys.
* Provide timely reports to immediate supervisor as requested.
* Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
* Meet this position's physical demands.
* Other duties may be assigned.
Qualifications you'll bring as a Dispatch Coordinator Teammate:
* High School Diploma.
* Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
* Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
* Have 2 years in similar function (preferred).
* Map reading abilities.
* Understanding of distribution systems.
* Ability to communicate in various methods with different levels.
* Mathematical ability for maintaining schedules.
* Understanding of dispatch issues and procedures.
* This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
* Safety-focused
* Reliable
* Adaptable
* Dedicated
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit ******************************************
$20-23 hourly 19d ago
Public Safety Dispatcher II
City of Chino, Ca
Dispatcher job in Chino, CA
Offering Excellent Benefits $2,599.32 Monthly Benefit Bank for Health Insurance 155 Holiday Hours per Fiscal Year (can be converted to pay) $10,000 Lateral Hiring Incentive $5,000 at time of hire and $5,000 upon completion of probation will remain open until filled.
The Chino Police Department is seeking highly motivated individuals to apply for the position of Public Safety Dispatcher II. To qualify for this position, applicants must have one (1) year of current full-time experience operating a public safety Computer Aided Dispatch (CAD) system, or have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire within the last year (from date of application).
The Police Department's Communications Center is comprised of 17 Public Safety Dispatchers and three (3) Public Safety Dispatch Supervisors. The center is a new state of the art facility which offers standing and sitting workstations with personal comfort systems at each console. There is also an onsite gym available for a small fee payable to the Police Officer's Association.
Typing Requirement: This position requires a minimum typing speed of 40 net words per minute with fewer than 10 errors. All qualified applicants who are invited to interview will be required to bring a valid typing certificate on the day of their interview. The typing certificate must be from an accredited school or agency and dated within the past 12 months. This also applies to internal applicants not currently working in a job classification that requires typing at 40 net words per minute. Note: Typing test results from an online application will not be accepted.
Definition:
Under general supervision, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned.
Duties/Responsibilities
Public Safety Dispatcher II's are required to be able to dispatch emergency and non-emergency calls to either Police or emergency services personnel out in the field. Promotion to this level is not automatic and requires an evaluation by management of an incumbent's skill and performance levels. This is a civilian position.
Essential Functions:
* Receive requests for Police and emergency services over the phone; answer 911 calls; screen incoming calls to determine necessity, priority, and type of response required; monitor other radio frequencies to be aware of incidents elsewhere that may affect operations.
* Dispatch, as necessary, Police and other emergency units in response to calls for service or requests from Officers in the field; use appropriate terminology and cite Code sections by number; call public and private agencies, such as allied law enforcement, hospitals, towing services and utilities, and request mutual assistance when necessary.
* Keep track of Police unit locations and status; maintain constant radio communication with personnel in the field; run warrant checks on subjects, registration checks on vehicles, and property checks; relay information and instructions to personnel in the field.
* Maintain accurate log of incoming service requests and actions taken; prepare other reports and records as directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve information from the computer and teletype networks.
* Operate a variety of public safety telecommunications equipment; test and inspect equipment as needed.
* Train, supervise, and advise Public Safety Dispatch personnel when providing temporary relief for Public Safety Dispatch Supervisor as assigned.
* Provide temporary and vacation relief for other staff as necessary.
* Work mandatory overtime as assigned.
* Provide general information to the public; as necessary, refer callers to appropriate agencies; calm callers; maintain professionalism in radio transmissions during hectic, tense, and dangerous situations.
* Interact with various federal, state, and local databases to support filed units with investigations.
* Monitor and operate a variety of sensors such as CCTV cameras and Licensed Plate Readers to provide real time information to field units.
* Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
* Maintain prompt and regular attendance.
* Perform all duties within the context of the City's Mission Statement and Organizational Values.
Qualifications
Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. A typical example includes:
Education:
* High School Diploma or G.E.D.
Licenses/Certifications:
* Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from application date.
* Possession of certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable (required for part-time/on-call staff).
Experience:
* One year of current full-time experience operating a public safety Computer Aided Dispatch (CAD) system; or have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire within one year of the application.
* Experience with SunGard/OSSI CAD system (desirable).
Knowledge of:
* Related office methods and procedures, record keeping system, forms, correspondence, reports, and other materials common to operation of a Police department.
* Police and/or emergency service dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency.
* Agencies involved with Police activities.
* Penal Code, Vehicle Code, and the local municipal code.
* 911 System and Deaf Translation System.
* Computerized systems used in municipal law enforcement agencies.
Ability to:
* Understand and follow verbal and written instructions.
* Follow standard broadcasting procedures and rules.
* Use a wide variety of codes and computer commands.
* Read and interpret street maps.
* Work safely and efficiently.
* Deal tactfully and courteously with internal and external customers.
* Use correct English grammar, punctuation, and spelling.
* Establish and maintain cooperative working relationships.
* Communicate clearly and concisely, both orally and in writing.
* Work various shifts.
* Work mandatory overtime as assigned.
* Operate a computer terminal and other office equipment quickly, accurately and, at times, concurrently.
* Respond to emergency and problem situations in an effective manner.
* Understand, explain, and apply policies and procedures.
* Dispatch Police and other emergency units quickly and effectively.
* Speak precisely.
* Work under pressure and exercise good judgment.
* Effectively communicate and elicit information from upset and irate callers.
* Work with minimum supervision.
* Learn and apply supervisory skills, such as analyzing and solving work-related problems, assigning work, and training and supervising personnel.
* Use good judgment in handling sensitive and/or confidential matters with discretion and maintain the privacy of such information.
Training/Safety Requirements:
* Job specific training will be provided according to class specification during work hours.
Special Requirements
* Must be at least 18 years of age at the time of application.
* Work rotating shifts, weekdays, weekends, evenings, and holidays; hours/days will be adjusted as needed.
* Report immediately to work for emergency coverage and to other facilities than the Police Department.
* Successfully pass a practical test (may be required).
* Receive satisfactory results from a background investigation, polygraph test, psychological evaluation, physical examination, which includes a drug screen, and an administrative review.
Physical Profile:
Category I - Light Physical Effort: Positions in this category require normal physical abilities associated with the ability to read, write, and communicate in a work environment requiring no extraordinary physical strength or special physical qualifications.
Characteristics: Work assignments for this category are normally located in a work environment which has no unusual physical requirements or environmental conditions, unless separately identified. Positions in this category require only light physical effort while performing such functions as typing, writing, filing, computing, operating light office equipment, interviewing, counseling, researching, planning, analyzing, and supervising. Positions allocated to this category are distinguished by a lack of duties involving strenuous activities.
Physical Requirements
* Reaching: Reaching above the shoulders to place and/or retrieve objects.
* Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day).
* Color Vision: Ability to identify and distinguish colors.
Details:
Department/Division: Police/Dispatch
Reports To: Public Safety Dispatch Supervisor
Employee Unit:
Chino Police Professional Employee Association (CPPEA)
IMPORTANT INFORMATION
The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance.
Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice.
The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice
For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at *********************** or ************.
The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit.
Employee Benefits | Chino, CA (cityofchino.org)
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
* Yes
* No
02
This position requires the ability to type 40 net words per minute, with no more than 10 errors. If you are selected to interview for this position you will need to provide a valid Typing certificate at the time of your interview. Please check the instructions on the City of Chino Employment page for information on how to obtain a valid typing certificate. Please select one of the following:
* I acknowledge that a valid typing certificate showing 40 net words per minute, and dated within the past year, will be required of me should I be selected to participate in an interview.
* I have attached the required typing certificate, dated within the last 12 months, showing 40 net words per minute, with less than 10 errors.
* I currently work for the City of Chino in a position that requires typing at 40 words per minute.
* I am not able to meet this typing requirement.
03
Are you currently working at another agency as a Public Safety Dispatcher, or have you worked as a Dispatcher with another agency within the past 12 months?
* Yes
* No
04
If your answer to question #3 was "Yes", what is the name of the agency? Please type N/A if non-applicable.
05
While not required, successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable. Do you currently have a certificate verifying a successful completion of a P.O.S.T. Basic Dispatch Academy?
* Yes
* No
06
To qualify for this position, you are required to have at least one (1) year of current full-time experience operating a Public Safety Computer Aided Dispatch (CAD) system; OR have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire, within one year of this application. Do you meet this requirement and is this reflected on your job application?
* Yes
* No
07
Please select your level of experience operating a Public Safety Computer Aided Dispatch (CAD) system:
* Less than 1 year
* 1 - 2 years
* 2 - 5 years
* 5 or more years
* I have no experience
08
Experience with SunGard/OSSI CAD system is desired for this position. Do you currently have this experience?
* Yes
* No
09
This position requires you to work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed). Are you available to work this schedule?
* Yes
* No
10
Were you referred to this position by a current City of Chino Employee?
* Yes
* No
11
If your answer to Supplemental Question #10 was "Yes," and you were referred by a current City of Chino employee, please enter the employee's name here:
Required Question
Employer City of Chino
Address 13220 Central Avenue
Chino, California, 91710
Phone **********
Website **************************
How much does a dispatcher earn in Apple Valley, CA?
The average dispatcher in Apple Valley, CA earns between $28,000 and $53,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.