Dispatcher jobs in Arizona

DEPARTMENT OF PUBLIC SAFETY The Department of Public Safety's mission is to protect human life and property by enforcing state laws, deterring criminal activity, and providing vital support to the state of Arizona and its citizens. Visit our website at ************* POLICE COMMUNICATIONS DISPATCHER Salary: $52,839.04 - $69,614.13 To apply, you must go to the DPS website. Click here and follow the instructions to submit your on-line application. Job Summary: This recruitment will be used to establish an 18-month eligibility list to fill current and future vacancies in Phoenix. Under direct supervision during training period, and under limited supervision thereafter, is responsible for simultaneously operating a multi-channel radio console and a multi-line telephone, while maintaining computer-aided dispatch systems and other computer systems. Responsible for receiving, coordinating and disseminating critical information from various sources and maintaining radio contact with mobile/field units to monitor response, progress and any needed support. This position works in the Communications Center which is responsible for answering 9-1-1 calls in a 24/7 operation. Minimum Qualifications: Requires a high school diploma or G.E.D. and one (1) year of clerical, customer service or public contact experience. ADDITIONAL REQUIREMENTS: Must obtain ACJIS Terminal Operator Certification within six months of hire and maintain certification throughout the course of this assignment with the Department. Must be able to type a minimum of 40 words per minute or equivalent keystrokes in CAD and/or other computer programs for accurate and timely information entry within six months of hire. Holidays, weekends, irregular hours and shift work may be required with possible extension of shift hours, at times with short notice. Limited travel is necessary. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: 24 hour/7 day emergency dispatcher center operation setting. Work is performed in a confined area with limited mobility. May be required to sit for extended periods of time with limited or no breaks. Must successfully complete the examination process. Pre-Employment Requirements: Applicants must complete an examination process. A polygraph and background investigation are required for successful applicants. DPS supports a drug-free work environment through pre-employment drug testing. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Public Safety is proud to offer a comprehensive benefits package to benefit-eligible employees in cooperation with the State of Arizona. • Accrued vacation pay and sick days • 10 paid holidays per year • Deferred compensation plan • Top-ranked retirement plans • Affordable medical, dental, vision, life, and short & long-term disability insurance plans • Employee Assistance, Peer and Family Support Programs • Bus Cards (Subsidized partially by the State) • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS Defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling **************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Job Description is located in Sells, AZ. Under close supervision, serves as 911 dispatch operator for public safety receiving emergency and non- emergency calls from the public; broadcasts and responds to police radio patrol units and other public safety agencies; receives public inquires and complaints; maintains call logs and perform clerical duties. The work is normally reviewed in progress and upon completion of each assignment to ensure accuracy, timeliness, and conformance to established standards; most aspects of the work tasks are covered by detailed instructions or procedures. Essential Duties and Responsibilities: Receives and answers 911 emergency calls and non-emergency calls. Broadcasts orders to police radio patrol units in vicinity to investigate complaint, and relays instructions or questions from remote units. Collects, analyzes and prioritizes information received. Records calls broadcast and complaints into Computer Aided Dispatch (C.A.D.) Retrieves computerized criminal justice information files using the Arizona Criminal Justice Information System and National Crime Information Center. Coordinates all police, fire, ambulance, and other emergency requests, relaying instructions to radio unit concerned. Transmits and receives messages between divisions of own agency and other law enforcement agencies as needed. Contacts Police Officers to verify assignment locations as required. Utilizes and operates a two-way radio communication system, dual cassette recording system, PC and Incident Computer and copier. Maintains and ensures that computer and radio equipment is operational and functional. Monitors silent alarm system to detect illegal entry into business establishments. Conveys phone messages; responds to requests from other employees and the public and provides routine information to the public. Assist with maintaining and updating all tribal, Pima County warrants forms and logs. Performs other job related duties as assigned and contributes to a team efforts. Knowledge, Skills, and Abilities: Knowledge of the Tohono O'odham culture, customs, and traditions. Knowledge of applicable federal, state, tribal laws, regulations and requirements. Knowledge of Arizona Criminal Justice Information System, Computer Aide Dispatch and Records Management Information System. Knowledge of the Tohono O'odham Nations Criminal and Traffic Code, Children's/Juvenile Code and the department's policies and procedures. Knowledge of principles and practices of radio dispatch and communication. Skill in the operation of computers and office equipment that includes copier, telephone and audio equipment. Skill in preparing clear, concise, accurate, and complete written reports. Skill in providing superior customer service to external and internal customers. Skill in communicating effectively, courteously and clearly and speaking distinctly, and responding promptly. Ability to operate radio communication equipment. Ability to remain calm and handle emergency situations. Ability to exercise tact and diplomacy in emergency situations. Ability to handle psychological stresses of works. Ability to establish and maintain positive and effective working relationships with the general public, tribal government and other law enforcement and Public Safety agencies. Ability to communicate efficiently and effectively both verbally and in writing. Ability to maintain privileged confidential information. Ability to work independently and meet strict time lines. Ability to work extended hours, weekends, and holidays. Minimum Qualifications: High School Diploma or General Education Diploma, and one year work experience as a communications operator or dispatcher, or an equivalent combination of training, education, and work experience which demonstrates the ability to perform the duties of this position. Licenses, Certifications, Special Requirements: Must obtain a Terminal Operator (A) Certification, within six months of hire. Must be able to type at least 30 WPM. Must demonstrate sixty percent proficiency in grammar, spelling, and math. Must obtain certifications in Cardio Pulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and First Aid, within the first six months of hire. Must pass an extensive law enforcement criminal background investigation prior to Any criminal record history will disqualify applicant. May be subjected to an auditory examination. Upon recommendation for hire, a criminal background check is required to determine suitability for hire, including a 39-month Motor Vehicle Record. May require possessing and maintaining a valid driver's license, (no DUIs or major traffic citations within the last three years). If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles. Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham Language and English as a condition of employment.

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Call Center Dispatcher If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. This on-site position is at our Arizona Call Center located in Tempe, AZ. Responsibilities Hiring immediately for full-time 2nd shift dispatcher position at Roto-Rooter's Phoenix area Call Center. Bilingual skills preferred, but not required. This is an evening position that may include weekends. * Serve as liaison between our field service technicians and customers. * Distribute jobs to field service technicians. * Manage the workload of service technicians in a multi-state region. * Interact with customers to keep them informed of the arrival status of their assigned service technician. * Relay necessary job details and other information to the service technician. * Resolve any customer service concerns. Requirements * Ability to multi-task * Bilingual skills are a plus * Excellent customer service skills * A working knowledge of Microsoft Word and Excel programs * Self-starter who is organized and thorough with attention to detail and thrives in our fast-paced work environment * Must be flexible to accommodate schedule of a 24/7 business; including Weekends and evenings. Benefits At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including: * Medical insurance with a Prescription Drug Card * Accident and Critical Illness Insurance * Dental Insurance * Vision Insurance * Paid Vacation * Paid Training * Life Insurance * Matching 401K Retirement Savings Plan * Tuition Reimbursement * Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags ACC1 #LI-TM1 #LI-ONSITE

Mohave County Sheriff's Office is currently recruiting for a Public Safety Dispatcher. This position performs entry level work involved in simultaneously operating a multi-channel radio console, computer terminal, 911 mapping and multi-line telephone while maintaining a computer aided dispatch system, receives and transmits information, and transmits messages and instructions to law enforcement response personnel within policy and procedural guidelines. There is no required travel, no public speaking but does have interactions with the public. * Receives, evaluates and prioritizes calls from citizens reporting emergencies or problems. * Communicates with caller until information is fully understood. * Calms and counsels distraught and irate callers in emergency situations. * Efficiently informs Sheriff's personnel, and/or responding entities of the nature and location of the problem. * Dispatches appropriate units to emergency scenes. * Communicates streets, address and locations to units in the field. * Assists unit in determined best route as necessary. * Maintains contact with officers. * Responsible for accurate data entry in local, in-house, state and national criminal justice records systems. * Knowledge of the 911 system, how to obtain caller location and decipher such data to usable information for field units. * Knowledge of all security regulations as to use of and distribution of all information obtained via criminal justice terminals and equipment. * Monitors and recalls immediate locations and assignments of public safety personnel. * Sends and receives messages via criminal justice computer system. * Responsible for the security and confidentiality of criminal histories and other sensitive information received in the communication center. * Maintains logs pertaining to calls for service, time and disposition of calls and field unit status. * Conducts periodic checks of equipment to assure proper functioning. * Keeps informed of County geography, street locations, patrol districts and other agency boundaries. * Maintains reference materials and keep informed of basic laws, codes, ordinances, Sheriff's Office regulations, policies, procedures, organizational structure and functions. * Accuracy, speed and efficiency in researching multiple systems and distribution of data/information to a multitude of requestors. * Communicates and acts in a professional manner with the public, co-workers, and work contacts. * High School diploma /GED (General Education Degree). * OR any equivalent combination of education, experience, and training may will be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT * Must pass drug screen post offer. * Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. * Provide acceptable driving history at no cost to the County. * Must demonstrate the ability to type a minimum of 30 words per minute (WPM). * Must complete the Sheriff's Office eighteen (18) week telecommunications course. * Possess a willingness to strive and obtain a Terminal Operator Certification within six (6) months of appointment. * Must successfully complete National Incident Management System (NIMS) Incident Command levels 100 LE.B, 200.b and 700.a courses. * Must obtain Train-the-Trainer certification within three (3) years of employment. * All candidates will be required to successfully complete a thorough criminal background, fingerprint and health-related examination, with NO FELONY CONVICTIONS. * May require successful completion of a psychological and polygraph examination. * Filing methods, typing, telephone answering, and other office procedures. * Correct punctuation, spelling, grammatical usage, reading skills and other communication skills. * Mohave County Personnel Policies and Procedures, and Department Regulations. * Map reading skills. * Access to useable resources utilized in the performance of the job. * Operating computer terminal and telephones as well as all office equipment including but not limited to copier, facsimile etc. * Verbal, written and oral communication. * Principles of customer service. * Learn operations of radio console, 911 equipment including but not limited to mapping, GIS, GPS coordinate plotting and caller tracking, recording equipment, EAS radio, NAWAS Phone. * Work with multiple computer terminals and monitors simultaneously, accurately, expeditious and efficient data entry into multiple systems * Prioritize tasks/learn geography of Mohave County and surrounding counties. * Hear multiple events simultaneously and take appropriate action immediately. * Learn all radio codes and officer call signs. * Comprehend CAD system and any other computer systems utilized within the communications center. * Understand all aspects of response within the emergency response of Mohave County such as law enforcement, medical, fire and any state and federal response systems. * Flexible in handling multiple tasks. * Understand written and oral instructions. * Maintain required records and reports. * Think and act quickly in an appropriate manner during emergency situations and in accordance with prescribed departmental procedures. * Deal courteously and effectively with the public over the telephone and/or in person. * Analyze situations accurately and adopt an effective course of action. * Comprehend operations instructions pertaining to specialized equipment. * Maintain a good working relationship with coworkers, members of the department, other agencies and the general public. * Speak clearly in a well-modulated voice in an acceptable speed. * Exercise care in the use of supplies and equipment. * Performs multiple functions simultaneously in a timely manner. * Effectively and efficiently operate communications equipment. * Prioritize incoming information in order of importance. * Work independently with minimal supervision and have a vast knowledge of policies and procedures or have the ability to obtain the information through various resources within three (3) years of employment. * Continue to acquire supervisory skills through available resources.

Job DescriptionDescription: GFT Ready Mix is a rapidly growing, family-run business founded in 1999, built on a team-oriented culture and supportive atmosphere. We are seeking an experience Ready Mix Dispatcher who is responsible for coordinating and communicating information to facilitate the deployment of our goods and services. Prior ready mix dispatching experience required. NO Recruiters please! Why work for GFT Ready Mix? Get paid weekly! Hourly pay, starting at $26+/hr, DOE Enjoy 100% employer-paid medical coverage, including Telehealth for employees! All drivers earn a monthly bonus and are eligible to earn a yearly bonus Enjoy 100% employer-paid medical coverage, including Telehealth for employees! All training is paid, and we offer full benefits within 45 days of employment, or sooner 100% employer paid basic life insurance, short-term disability + an employee discount program Voluntary dental, vision, long-term disability, life insurance + other supplemental benefits Benefit from a 401k with an employer match AND company profit sharing Job Duties Some job duties include but are not limited to: Scheduling and organizing loads to ensure material is delivered per the customer's requested delivery time Coordinate with multiple drivers to properly execute load deliveries, communicate job site locations and directions, and where to unload upon arrival at the customer's job site Constantly review schedules and customer orders throughout the day to anticipate business trucking demands Immediately report any delivery problems for quick resolution or mitigation Complete order intake and assist customers in identifying proper products needed for specific end uses Complete daily reports Other duties as needed Requirements: 1+ years of ready mix dispatching experience required 2+ years of customer service experience, preferably in a call center or within dispatching Prior experience using dispatch software Computer experience, including but not limited to Microsoft office products Must have the ability to work independently and make decisions while providing excellent customer service to both our customers and our drivers Knowledge of the Phoenix and surrounding areas required Must be able to pass a pre-employment drug screen Must be able to pass a background check Must be able to work weekends as needed Positive attitude and a strong work ethic Command Alkon Series software experience preferred Working Conditions May be required to work long shifts, including evenings and/or overnight, weekends and holidays to help provide 24-hour service Who is GFT Ready Mix? We are a diverse company, with a rich history and dedicated employees, building Value through People, Quality, and Service with Integrity, Technical Expertise, and Commitment to Our Relationships, Reliability, and Leadership. As a family-run business, we truly care about our employees! EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

The Emergency Dispatch Supervisor reports directly to the Director/Fire Chief and is expected to operate with a high degree of independence while managing dispatch operations and reporting directly to the Fire Chief. Performs a wide range of complex and confidential administrative and clerical support duties. This position will also plan, direct, and supervise the activities of the dispatch staff; carry out and maintain records of communications; provide administrative and technical support to higher level administrative staff; facilitate/participate in training programs and scheduling; evaluate subordinates; perform Dispatcher duties as required; and perform other duties as assigned. Duties Essential duties are a broad overview of the position expectations and are not intended to be an exhaustive list of skills or responsibilities. Above the generalized list of duties, the employee is responsible for all other duties as assigned by the Director/Fire Chief. 1. Develops, implements, and administers Dispatch systems and procedures. 2. Answers and routes phone calls, mail, email messages and may handle any wide range of information dissemination. 3. Occasionally attends meetings and represents the department and the Director/Fire Chief in matters of the department as directed. 4. Establish schedules and methods for dispatch/communication services. 5. Evaluate operations and activities of assigned responsibilities and recommend improvement and modifications. 6. Prepare various reports on operations and activities. 7. Prepare cost estimates for budget recommendations; submit justifications for dispatch/communication services; monitor and control expenditures. 8. Monitor computer software; updates for computer aided dispatch files as necessary; coordinate repairs and maintenance issues with systems. 9. Plan, manage, and coordinate dispatch/communication activities, including prioritizing, assigning, supervising, and reviewing the work of dispatch staff. 10. Prepare work schedules to provide for adequate coverage on all shifts; prepare and approve vacation leave, training and overtime schedules. 11. Conduct performance evaluations of dispatch/communications staff; work with employees to correct deficiencies; implement disciplinary procedures. 12. Participate in the development of effective training programs; provide or oversee the training of new dispatch personnel. 13. Supervise maintenance of records and files necessary to the dispatch function and others as assigned. 14. Prepare analytical and statistical reports on operations and activities. 15. Assist in the emergency dispatch of public safety personnel as needed; operate the computer-aided dispatch (CAD) system. 16. Review and investigate Dispatch internal and external complaints; prepare necessary written documentation. Minimum Qualifications: · Must possess a high school diploma or equivalent. · Must have an Arizona Class D driver's license and be eligible for the tribe's insurance. · Ability to consistently maintain office hours. · Must type at least 40 words per minute. · Possess an approved 120 hour Basic Public Safety Dispatch Certificate. · Minimum 5-7 years of progressively responsible experience in public safety dispatch · Telecommunicator 1 Certification from the Association of Public-Safety Communications (APCO) · Certified Emergency Fire Dispatcher · Certified Advanced Emergency Medical Dispatcher · Certified Emergency Police Dispatcher · Ability to obtain Communications Center Supervisor from APCO within 1 year.** · ICS 100, 200, 700, 800. ** Any combination of education, training and experience which provides required requisite knowledge, skills, and abilities for this position, may be substituted for evaluation at the discretion of the Director/Fire Chief. **Must be obtained within 1 year of appointment. Required knowledge, skills, and abilities: Knowledge of: 1. Computer and electronics as they function in the business environment. 2. Computer-aided dispatch systems 3. Radio and dispatch systems utilized in emergency services and public safety. 4. Government and interagency agreements 5. Incident Command Systems, structure and responsibility. 6. Operations, services, and activities of a modern public safety telecommunications and dispatch center. 7. Call taking and dispatch techniques and protocols used in public safety telecommunications and dispatching activities. 8. Customer service principles and practices. 9. Correct English usage, spelling, punctuation, and grammar. 10. Principles and practices of work safety. Skills Required: 1. Exemplary written and verbal language skills 2. Organizational and prioritization skills. 3. Strong interpersonal skills and relationship building. 4. Team oriented approach. 5. Operates under pressure and deadlines. 6. Excellent record keeping skills. 7. Maintains efficient time management practices. 8. Operates at a dispatch level when necessary. 9. Operates independently when necessary. 10. Utilizes analytical skills, is detail-oriented, and ensures projects are timely and accurate. Ability To: 1. Work cooperatively and develop partnerships with employees, outside agencies, and all facets of the public. 2. Supervise or provide oversight and feedback to employees. 3. Fill or assist in dispatching functions as necessary to achieve departs organizational and operational goals. 4. Manage complex issues to ensure exceptional customer service and service delivery models of the organization. 5. Organize, implement and direct dispatch/communication operations and activities; and perform the full range of duties assigned to lower level dispatch personnel. 6. Evaluate the performance of dispatch/communications staff. 7. Work alternative schedules; weekends, holidays and nights, based on department needs. 8. Assist in the development and monitoring of an assigned program budget. 9. Develop and recommend policies and procedures related to assigned operations. 10. Operate and manage CAD system and other associated technologies and systems quickly, effectively and accurately. 11. Respond to and resolve difficult and sensitive citizen inquires and complaints. 12. Effectively communicate and elicit information from upset and irate callers; demonstrate a high ability to interact with the public courteously, with patience and a positive attitude. 13. Perform multiple cognitive and manual tasks simultaneously. Performance Aptitudes Physical Abilities: Often sedentary in an office setting but occasionally required to travel and/or walk short distances, employee is required to have ordinary ambulatory skills with the ability to stand, walk, stoop, kneel, crouch, and manipulate light to medium objects weighing up to 50 pounds. Requires good hand and eye coordination and finger dexterity, including the ability to grasp and use a keyboard. Employee will frequently sit, reach, talk and hear. Equipment, Machinery, Tools, and Materials: Tasks require the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, materials, proportionate with duties of the position. Environmental Factors: Most work is performed in a normal office environment that is climate-controlled. Some work may be performed in poorly lit, cold, damp, or hot, dry environments. Occasionally required to sit for extended periods of time taking notes or typing for recorded material. May occasionally be subjected to interrupted sleep or irregular hours based on departmental needs. Travel to/from various agencies, communities, businesses, and states. The various statements above are intended to describe the general nature of the position requirements to be performed by the employee. These statements are not intended to be all inclusive or exhaustive of all responsibilities, duties, or skills required of the employee. This job description is subject to change as the needs of the job evolve or change.

Under the direction of the Call Center Supervisor, the Communications Operator performs extensive customer contact by providing timely, courteous telecommunications service for all components of Valleywise Health and is responsive to all callers by soliciting sufficient information to identify the nature and urgency of the call in order to refer and/or respond appropriately. The Communications Operator performs multiple telephone functions, maintains call schedules, has access to sensitive information, uses specialized equipment and/or systems, and frequently needs to work independently without direct supervision, especially during#weekend shifts. Hours 8a - 4:30p # 6:30a - 3p. Rotating weekends.# # Hourly Pay Rate: $15.60 - $23.01 # Qualifications Education: Requires a High School Diploma or GED. Experience: Requires prior call center, communication center, or switchboard experience. Prior relevant work experience in a hospital environment and/or experience in a customer service-related field is preferred. Knowledge, Skills, and Abilities: Must possess basic computer skills in a Windows environment. Requires the ability to work independently and efficiently and multi-task in a fast-paced, high-pressure environment. Must possess good interpersonal skills, both verbally and in writing, to communicate effectively with various hospital personnel, patients, and outside callers in gathering and exchanging approved information. Must convey a pleasant, helpful, caring attitude. Ability to exercise judgment in sensitive situations and to maintain a high level of confidentiality. Requires the ability to read, write, and speak effectively in English. Bilingual (Spanish speaking) is strongly preferred. Must have proficiency in call processing, equipment, and operations. Under the direction of the Call Center Supervisor, the Communications Operator performs extensive customer contact by providing timely, courteous telecommunications service for all components of Valleywise Health and is responsive to all callers by soliciting sufficient information to identify the nature and urgency of the call in order to refer and/or respond appropriately. The Communications Operator performs multiple telephone functions, maintains call schedules, has access to sensitive information, uses specialized equipment and/or systems, and frequently needs to work independently without direct supervision, especially during weekend shifts. Hours 8a - 4:30p & 6:30a - 3p. Rotating weekends. Hourly Pay Rate: $15.60 - $23.01 Qualifications Education: * Requires a High School Diploma or GED. Experience: * Requires prior call center, communication center, or switchboard experience. * Prior relevant work experience in a hospital environment and/or experience in a customer service-related field is preferred. Knowledge, Skills, and Abilities: * Must possess basic computer skills in a Windows environment. * Requires the ability to work independently and efficiently and multi-task in a fast-paced, high-pressure environment. * Must possess good interpersonal skills, both verbally and in writing, to communicate effectively with various hospital personnel, patients, and outside callers in gathering and exchanging approved information. * Must convey a pleasant, helpful, caring attitude. * Ability to exercise judgment in sensitive situations and to maintain a high level of confidentiality. * Requires the ability to read, write, and speak effectively in English. * Bilingual (Spanish speaking) is strongly preferred. * Must have proficiency in call processing, equipment, and operations.

Job DescriptionWe are currently seeking a Dispatcher to join our team at Berg's Heating and Air Conditioning. Reporting directly to the Interim General Manager, the primary objective of this position is to manage the flow of information from our customers to our crews in the field and help direct service calls accordingly. Responsibilities. Answer and track incoming calls and assign to appropriate person/department Filter non-appointment calls and transfer to appropriate person Coordinate service/remodel technician arrival times with customers Manage and update customer database with complete and accurate information Oversee technician daily schedules and make updates as needed Respond positively to calls from customers to understand their needs and effectively schedule work orders Provide exceptional customer service to customers Communicate clearly and efficiently with customers and technicians Accept and enter payments from customers for outstanding account balances Pass along any information from tickets to the Service Manager for ordering, quoting, etc. Provide various support to all departments as needed Recommendations. Bilingual (not required) Excellent customer service skills A self-motivated work ethic to complete tasks in a timely manner The ability to manage and execute multiple tasks at the same time Skills and/or experience managing a high volume of calls Strong verbal skills to communicate clearly and effectively Professionalism in tone and phone etiquette A strong, positive attitude when working with customers and coworkers Compensation. Great health and dental benefits Paid holidays Paid vacation and sick hours 401(K)

What Will Your Job Look Like? The Supervisor, Dispatch is responsible for managing the performance and productivity of the Dispatch team. The Supervisor, Dispatch will assure all personnel are properly trained, knowledgeable and proficient in all aspects of Dispatch. The Supervisor, Dispatch will manage employee personnel issues, maintain appropriate staffing for all shifts, ensure compliance with all company policies, and ensure all trip routing and scheduling activities are completed in a timely manner. Location: In Office - 5 days a week 3401 E Elwood St Phoenix, AZ 85040 Or (based on assignment) 4525 E University Dr Phoenix, AZ 85034 What You'll Do: Responsible for the employee experience during the integration process Monitor and ensure Dispatchers provide a high level of service to Customers, Drivers and third party vendors Monitor all staff productivity and progress towards meeting defined KPIs Ensure all daily dispatch tasks are completed in a timely and accurate manner Escalate issues with trip routing and scheduling to appropriate internal stakeholders Ensure issues with dispatch task completion are appropriately documented and communicated to relevant leadership and internal stakeholders Ensure all staff are provided the training and resources necessary to effectively complete assigned tasks Assist with the development and administering of staff training programs Act as a resource to staff, answering questions and assisting with escalated issues as appropriate Proactively coach staff members on areas of opportunity for performance improvement and development opportunities Conduct monthly meetings with employees to evaluate employee performance Manage employee discipline process in adherence to MTM policies Manage the employee recruitment process in adherence to MTM policies Partner with workforce management to ensure staffing levels are maintained for all shifts Regular attendance is required Perform additional duties as assigned or required What You'll need: High School Diploma or G.E.D. 2+ years of previous experience in customer service or dispatch operations 1+ years of previous experience in a leadership or supervisory role (2+ years preferred) Even better if you have... Previous experience with routing and scheduling software preferred Maintain a high level of professionalism with all peers, clients, and members Ability to work within a team-oriented environment Ability to read and respond to Outlook and Workday emails within 24 hours of receipt Ability to problem-solve in a collaborative, professional manner Adhere to all company policies and procedures Maintain a clean and orderly workspace Demonstrate excellent time management skills Propose process improvements, as well as work with internal/external partners to support solutions Demonstrate professional communications skills including proper grammar and spelling with all written and oral communications Ability to schedule, organize and prioritize multiple tasks Moderate to advanced computer skills Ability to maintain positive attitude and team focused during high stress situations Ability to maintain high level of confidentiality Must be able to communicate with staff of all job levels professionally Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills Knowledge of basic safety and training procedures Knowledge of GPS and GIS systems preferred Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications Regular attendance is required What's in it for you: · Health, Life Insurance, Dental and Vision Plans · 401(k) with a company match · Paid Time Off, Holiday Pay · Maternity/Paternity Leave · Tuition Reimbursement · MTM Perks Discount Program · Internal Career Growth Opportunities Starting Salary: $52,000.00 Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.

About Us - Brownstone Security Brownstone Security is a trusted security provider with a strong presence across the Southwest and Northeast United States. We offer high-quality, full-service security solutions with a commitment to safety, professionalism, and reliability. Our services include physical security, protective services, consulting, technology integration, and specialized training. Led by a seasoned leadership team with decades of experience, we stand by our core values - Professionalism, Respect, Open Communication, Training & Education, Empowerment, Customer Service, and Teamwork (PROTECT). At Brownstone, we do more than provide security - we protect what matters most. Job Skills / Requirements Brownstone Security is seeking a Dispatcher/Command Center Operator to work in a Security Operations Center. Additional duties and responsibilities will be defined in the site-specific post orders. Responsibilities Be alert and attentive while on duty to ensure personal safety and your ability to observe activities, irrelevant of working environment. Collaborate with all Brownstone Security and client staff, irrelevant of position rank or title. Maintain regular and punctual attendance. Answering incoming calls and properly processing them. Processing of incoming alerts from various software programs. Monitoring Video Surveillance systems. Monitoring of the dispatch system to ensure safety and quality assurance. Monitoring of Quality Control systems and taking action as needed. Filing proper reports related to different types of alerts and incidents. Properly following detailed SOP's and policies regarding alerts and incidents Multi-tasking between different types of issues Practice all safety rules and procedures, at assigned post, as established by Brownstone Security to ensure a safe and healthy work environment. Report designated activities and irregularities by submitting written and/or verbal reports. Additional essential duties will be defined in the Post Orders of the specific post for which the security officer is assigned. Requirements 18+ years of age Security Guard Permit as required by state law. Documents that establish identity Documents that establish authorization to work in the U.S Skills, Knowledge & Abilities Listen, understand, summarize, transfer and retain basic instructions and detailed information. Excellent written and oral communication skills. Ability to write detailed reports. Excellent Computer skills including fluency in MS Word, Excel and Outlook. Ability to observe and report activity. Security or related experience. Preferred Skills, Knowledge and Abilities Associate's degree Knowledge of security operations and procedures Education Requirements (All) Associate's Degree Certification Requirements (All) Security Officer License Additional Information / Benefits What We Expect At Brownstone Security, professionalism is a top priority. All team members are expected to follow a strict Code of Conduct, which includes: Maintaining professional standards in dress and grooming Respecting company property and equipment Following all safety, health, and operational guidelines Demonstrating respect, integrity, and confidentiality in every interaction Equal Opportunity Employer Brownstone Security is proud to be an equal opportunity employer. We welcome and consider all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Long Term Disability, 401K/403b Plan, Supplemental Insurance Options (accident, critical illness, hospital, etc.) This job reports to the Account Manager and/or Operations Manager This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

As a member of the Services team in Operations, the Service Coordinator/Dispatcher functions as the first line of support for Premise One clients, working within the Service team as a responder, resource planner, and communicator who brokers assistance for various clients in multiple US time zones. This position requires a general understanding of the troubleshooting, service, and repair of surveillance, access control, and audio/visual systems and associated technologies, or similar experience with service dispatch in other technical fields.Primary Duties include: Functions as a first-line responder for service teams, receiving and triaging service tickets from internal and external clients through calls, emails, or Company ticket systems. Planning and organizing of Service Technician and/or Engineering visits to sites within challenging service level agreements (SLAs) requirements. Deployment of resources to sites or engaging with Service or Engineering teams for remote troubleshooting and resolution. Proactively manages service tickets and ticket queues, from initial opening to full completion and documentation of work, ensuring customer satisfaction. Accurately records and logs interactions with clients and/or contractors for each service ticket to enable the information to be easily downloadable for creating reports for management. Consistent and continual communication with clients ensuring all relevant contacts is kept fully up to date on the status of service tickets. Communicating with internal resources or local contractors requesting their attendance to site and ensuring they are equipped with all the information to help them to resolve any issue during the first visit. Managing the update of staff and resource calendars daily Planning, scheduling, and managing Preventative Maintenance activities for multiple Clients. Taking part in daily handoff calls for inbound Service Accounts Weekly Client calls - professionally presenting open ticket reports to clients during weekly client meetings. Taking part in weekly meetings with your manager to review ongoing service calls. Present weekly reports and metrics to management providing status updates of all ongoing service calls - in particular, proactively resolving problems ahead of time. Ensure data integrity is maintained on all tools and systems. The ability to understand and process service billing requirements. Other duties as assigned. Other Duties Ensure the culture and core values of the company are developed, promoted, and always maintained throughout the Company. Continuously review current processes and practices with the aim of increasing efficiency and customer service. Ensure effective communication between internal and external stakeholders. Establish and maintain metrics to enable continuous improvements and efficiency gains. To attend site meetings as required, representing the company in an effective and professional manner. Take part and sometimes lead initiatives that will enhance company performance. Such other duties as the management may from time to time reasonably require. Qualifications Desirable: previous work in low voltage security services or similar technical service dispatch role Beneficial if you have technical experience/knowledge of a security integration environment. Excellent customer service skills with the demonstrable ability to write and speak English using proper business grammar. Excellent PC skills, Microsoft Office, Outlook, and Excel Experience with high-volume digital ticket or work order systems Strong communication/organizational skills Ability to handle multiple priorities with maximum results. Requirements: Must be willing to work overtime as required by construction/service schedules. On-Call capable for support of 24/7 Client SLAs and/or Emergencies Must be willing to travel up to 20% locally in base city. Computer literate and competent communicator Ability to handle physical workload and lift and carry 50 lbs. Ability to walk, sit, and stand for long periods of time. Must have a clean driving record and current Driver's license. Interaction with Others: Must be able to follow Company policies; receive directions from others; work effectively with co-workers in a constructive and positive manner; listen to and objectively consider ideas and suggestions for improvement; keep others informed of work progress, deadlines, or other pertinent issues; address problems constructively to find acceptable solutions; keep commitments; and always respect the diversity of the Company's work force in actions, words and deeds. Experience: 1+ year of related experience and/or training desired. Language Skills: Ability to read and interpret documents, write correspondence, and communicate effectively with others and third parties, preferably, and sometimes exclusively, in English. Mathematical Skills: Competent ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals. Competent ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Competent ability to define problems, collect data, establish facts, and draw valid conclusions in situations where only limited standardizations exists. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is sometimes loud. Safety: This position is deemed safety-sensitive and drug-free. Anyone considered for this position must adhere to the company's safety policies, manuals, and other documents, including safety-related materials promulgated or required under applicable federal or state law.

Join the NDCP Team and Make a Difference! Unlock Your True Potential! Seeking Dispatcher- Phoenix, AZ Must have a Class A CDL! GREAT SCHEDULES! Monday-Friday 9:30 am to 6:30 pm GREAT PAY! GREAT BENEFITS! Competitive medical and dental insurance plans effective on your date of hire Competitive vision plans effective the first of the month following date of hire Competitive medical/prescription drug and dental insurance plans effective on your date of hire Paid vacation, holidays and personal time off 401(k) retirement savings plan with company matching Tuition discount program Employee discount programs Opportunities to grow your career Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development. Responsibilities Dispatches fleet at distribution center and related hubs ensuring that all routes are staffed appropriately. Reviews time cards and E-time - corrects E-time scans. Tracks status of vehicles and equipment. Reacts to breakdowns and accidents. Checks overages, shortages and damages and corrects with drivers. Maintains accurate records on the movement of goods to store locations. Schedules drivers for next shift. Processes PeopleNet trips from driver computers. Ensures compliance with Department of Transportation Hours of Service. Creates weekly mileage report for all units. Reviews accuracy of shuttle drivers' payroll submissions. Tracks over/under hours for route drivers Qualifications Industry experience or equivalent education High School Diploma or equivalent required. Strong oral and written communications skills Ability to interact well with employees Knowledge of MS Office: Word & Excel 1 - 3 Years of transportation Class A CDL license required

Under the direction of the Call Center Supervisor, the Communications Operator performs extensive customer contact by providing timely, courteous telecommunications service for all components of Valleywise Health and is responsive to all callers by soliciting sufficient information to identify the nature and urgency of the call in order to refer and/or respond appropriately. The Communications Operator performs multiple telephone functions, maintains call schedules, has access to sensitive information, uses specialized equipment and/or systems, and frequently needs to work independently without direct supervision, especially during weekend shifts. Hours 8a - 4:30p & 6:30a - 3p. Rotating weekends. Hourly Pay Rate: $15.60 - $23.01 Qualifications Education: * Requires a High School Diploma or GED. Experience: * Requires prior call center, communication center, or switchboard experience. * Prior relevant work experience in a hospital environment and/or experience in a customer service-related field is preferred. Knowledge, Skills, and Abilities: * Must possess basic computer skills in a Windows environment. * Requires the ability to work independently and efficiently and multi-task in a fast-paced, high-pressure environment. * Must possess good interpersonal skills, both verbally and in writing, to communicate effectively with various hospital personnel, patients, and outside callers in gathering and exchanging approved information. * Must convey a pleasant, helpful, caring attitude. * Ability to exercise judgment in sensitive situations and to maintain a high level of confidentiality. * Requires the ability to read, write, and speak effectively in English. * Bilingual (Spanish speaking) is strongly preferred. * Must have proficiency in call processing, equipment, and operations. Share: Apply Now

Job DescriptionSalary: DOE Join Phoenixs Premier Luxury Transportation Team! Dispatcher - Executive Transportation Schedule: Full-time | Flexible shifts | Weekends & holidays may be required Why Work with The Driver Provider? At The Driver Provider, we dont just move people we deliver unforgettable experiences. As a leader in luxury transportation, we pride ourselves on our commitment to excellence, professionalism, and team spirit. Our culture thrives on respect, collaboration, and continuous growth. If you're looking to be part of a high-performing team in a fast-paced, rewarding industry, this is your next career move. Were looking for sharp, detail-oriented, and client-focused individuals to join our dynamic dispatch and logistics team. Whether you have experience in limousine services, event transportation, or other service-based industries, if you're passionate about operational excellence and customer service we want to meet you. What You'll Do: As a Dispatcher at The Driver Provider, youll be at the heart of our operation, ensuring smooth transportation logistics for VIP clients, groups, and events. Coordinate and assign individual and group reservations for luxury transportation. Monitor trips in real-time and manage upcoming same-day operations. Match clients with chauffeurs based on skill, personality, and trip requirements. Assign vehicles according to client needs and fleet availability. Respond swiftly to unexpected changes like flight delays or traffic disruptions. Communicate clearly with chauffeurs to ensure they understand and exceed client expectations. Track trip status and chauffeur timeliness to ensure a flawless client experience. Secure third-party transportation solutions when needed. Provide top-tier support to both clients and chauffeurs. Assist with phone support, data entry, and operational reporting as needed. What You Bring to the Table: Fueled by an unstoppable passion for delivering legendary customer experiences and setting the gold standard in excellence. Driven by an insatiable hunger for growth, learning, and leveling up every single day. Backed by a battle-tested history of crushing goals and exceeding expectations always with the client at the heart of every win. A passion for details and delivering exceptional service. Strong communication skills verbal and written. Comfort using Microsoft Office (Excel, Outlook, Word). Ability to learn new software quickly (well train you!). Flexibility to work rotating shifts, including evenings, weekends, and holidays. Qualifications: High school diploma or equivalent required. Minimum of 1 year of experience in dispatching, scheduling, or coordination. Familiarity with dispatching or logistics software. 1+ years of experience in: Microsoft Office Suite Data entry and accuracy Real-time scheduling/dispatching Operational analysis Inbound/Outbound phone support Comfortable navigating various technology platforms Ideal Skillset: Excellent multitasking and prioritization in a fluid, fast-paced environment. Ability to manage complex schedules and quickly adapt to last-minute changes. Comfortable working with everyone from executive clients to professional chauffeurs. Calm under pressure and consistently professional in demeanor. Work Environment: Youll work both in-office and occasionally in the field: Office time may involve a mix of sitting, standing, and light physical activity. Field work may require walking outdoors, navigating vehicles, and working in varied weather conditions. Occasional ability to lift or move items weighing up to 35 lbs. Special Considerations: Willingness to attend training and meetings outside of standard business hours as needed. Open to occasional travel to support operations at other locations. Our Commitment to You: At The Driver Provider, inclusion is more than a policy it's who we are. We are proud to foster a workplace where every team member feels valued and respected. Discrimination of any kind has no place here. We are committed to diversity, equity, and creating an environment where everyone can thrive regardless of race, gender, orientation, background, or ability. Ready to Join Our Journey? At The Driver Provider, your contributions are seen, appreciated, and make a real impact. Come grow with us and help shape the future of luxury transportation in Phoenix. Apply today and drive excellence forward.

**Discover a more connected career** A successful Dispatch Supervisor shall be responsible for ensuring customer databases are updated and maintained according to customer requirements; overseeing the day-to-day supervision of assigned dispatchers, sub contractors, and field employees; ensuring work is dispatched according to company standards; communicating and maintaining a positive relationship with the customer(s). At a minimum, the position requires excellent communications skills, a good working knowledge of general office functions; proficient in the use of office software with emphasis on Microsoft and Google; ability to use a computer and other office related equipment; ability to read, understand, interpret, input, and analyze data. **Connecting you to great benefits** + Weekly Paychecks + Paid Time Off, Parental Leave, and Holidays + Insurance (including medical, prescription drug, dental, vision, disability, life insurance) + 401(k) w/ Company Match + Stock Purchase Plan + Education Reimbursement + Legal Insurance + Discounts on gym memberships, pet insurance, and much more! **What you'll do** + Supervise, develop, and provide leadership to employees of an assigned area, department, or project. + Review tasks and reports to ensure accuracy, completeness, and compliance. + Implement and maintain processes to assist completion of tasks in support of an assigned area, department, or project. + Communicate with employees, contractors, vendors, and/or customers to assist an assigned area, department, or project. + Additional Duties as assigned. **What you'll need** + Associates Degree in a related field or 3 years of related work experience. + Previous supervisory and/or managerial experience. + Project management skills including planning, organizing, and coordinating tasks. + Authorized to work in the United States. + Successful completion of pre-employment drug screen, background, and motor vehicle record check. **Why grow your career with us** Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. **Building stronger solutions together** Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Benefits: * 401(k) matching * Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Vision insurance Service Plumbing Dispatcher/Coordinator Job Type: Full-Time About Us: Smith Plumbing, Heating, and Cooling LLC is a trusted name in plumbing and HVAC services in Mesa, AZ. We are growing and looking for a Service Plumbing Dispatcher/Coordinator to join our dynamic team. If you thrive in a fast-paced environment and have a talent for organization, scheduling, and customer service, we want to hear from you! Job Summary: As a Service Plumbing Dispatcher/Coordinator, you will be the primary point of contact for our plumbing service team. Your role involves scheduling, coordinating, and dispatching plumbing technicians to ensure timely and efficient service for our customers. You will work closely with customers, technicians, and management to optimize workflow, enhance customer satisfaction, and maximize productivity. Key Responsibilities: * Schedule & Dispatch: Assign service calls to plumbing technicians based on location, skill set, and urgency. * Customer Communication: Answer inbound calls, gather job details, and update customers on service timelines. * Job Coordination: Ensure technicians have the necessary details, materials, and instructions for each job. * Workflow Optimization: Monitor job progress, adjust schedules as needed, and maximize efficiency. * Data Entry & Documentation: Maintain accurate records of service calls, technician notes, and work orders in our system. * Problem Solving: Address scheduling conflicts, customer concerns, and job delays proactively. * Team Collaboration: Work with managers and field staff to improve service operations and response times. What We're Looking For: 5+ years of experience in dispatching, scheduling, or coordinating service teams (plumbing or similar industry preferred). Proficiency in ServiceTitan - Experience using the platform for scheduling, job tracking, and reporting. Strong skills in Microsoft Excel, Word, and Outlook. Excellent organizational and multitasking skills in a high-paced environment. Outstanding communication and customer service abilities. Ability to think quickly, solve problems, and adapt to changing schedules. Familiarity with plumbing services and terminology is a plus. What We Offer: Competitive Pay - Based on experience Full-Time, Stable Employment Growth Opportunities within the company Health Benefits - Medical, Dental, Vision Paid Time Off & Holidays A Great Team Environment How to Apply: Interested candidates, please send your resume and a brief cover letter outlining your relevant experience. Join our team and be a key part of delivering top-notch plumbing services in Mesa, AZ!

WILLIAMS POLICE DEPARTMENT 501 W. ROUTE 66 · WILLIAMS ARIZONA 86046 Police Chief James Gregory ************** FAX ************** DISPATCHER JOB DESCRIPTION Department: Police Type of Position: Full-Time Reports To: Communications Supervisor/Chief of Police FLSA Status: Non-Exempt Days/Hours Worked: Varying shifts to include nights, weekends, and holidays required. Salary: $23.42 per hour or Dependent on Experience (DOE) Benefits: Employee paid life, medical, dental, and vision. Optional, VTL, STD, critical care, accident insurance, hospital Indemnity. State pension, 457b, sick and vacation time, and eleven paid holidays. General Purpose: Respond to emergency and non-emergency calls for service. Identifies and dispatches appropriate law enforcement, fire, and emergency service units, and gathers and relays critical information, complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. Primary Duties and Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional position-specific duties. Answers incoming emergency and non-emergency calls, interviews callers, gathers details, prioritizes calls for service, and determines appropriate personnel to respond, dispatches emergency responders. Relays pertinent information to law enforcement and emergency services officers concisely and provides information and assistance to the public within the scope of authority. Provides detailed call information to officers as needed, maintains status and awareness of police patrol unit locations, monitors message traffic, and relays information to officers. Enters emergency assistance calls into the computer-aided dispatch (CAD) incident logs, inputs information into the ACJIS & NCIC computer system, and maintains records and files. Contacts other law enforcement agencies for additional information and resources and relays pertinent information regarding incidents. Notifies key City of Williams personnel on critical incidents and follows all Department policies and procedures to assure that officer and public safety is the top priority. Enters and verifies warrant information and confirms warrants for other agencies. Performs inquiries and criminal history checks for officers through ACJIS and NCIC; sends inquiries to other agencies for warrant confirmations or general information. Enters data for records and reports; processes forms and records files-queries system databases as requested. Performs other duties as assigned or required. MINIMUM QUALIFICATIONS: Education and Experience: High School Diploma or GED equivalent. Any combination of training and experience demonstrates the potential ability to perform the position's duties. Must be able to pass a background check. NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of City policies and procedures. Knowledge of equipment utilized in law enforcement communications, including radio, computer, and dispatch equipment. Knowledge of law enforcement patrol procedures. Knowledge of Police and Fire Departments, standard dispatch policies, and procedures. Knowledge of the geographical area, road systems, and the locations of landmarks. Knowledge of basic principles of record keeping and records management. Skill in handling multiple tasks simultaneously, under pressure, and in emergency stressful situations. Skill in obtaining information from hostile or emotional citizens. Skill in communicating clearly and concisely and relaying details accurately. Skill in remembering names, numbers, and locations and reading maps quickly and accurately. Skill in working under the pressure of deadlines and establishing and maintaining cooperative working relationships with employees, officials, other agencies, and the general public. Skill in public relations and customer service. Skill in following and effectively communicating verbal and written instructions. SPECIAL REQUIREMENTS: Must obtain Terminal Operator Certification Level A within six months of hire if not possessed at the time of hire/placement. You must be able to type 30 words per minute. Working nights, weekends, and holidays are required. PHYSICAL DEMANDS/WORK ENVIRONMENT: Work is performed in a fast-paced, high-volume call center environment. Must be able to work long hours without a break in a confined office environment.

Grand Canyon University! One of Arizona's leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University. Do you want to be part of a fast-paced environment where you are assisting our students and staff in emergency and non-emergency situations? Grand Canyon University is seeking a full time Dispatcher for our Public Safety Department. The Dispatcher works to support the university community by providing various services and programs that contribute to maintaining campus safety and security. This individual operates the communications center receiving emergency and non-emergency calls, after-hours requests, monitoring computerized alarm and access control systems, providing police and EMS dispatch and radio communication management. This position must be able to work various shifts including; daytime, evening, night shifts and holidays. What you will do: Receive, record and relay information for service by telephone and two-way radio in CAD. Records detailed information in logs as required. Maintains officer assignments and dispatches officers based on location in a timely manner to assist in deterring potential criminal activity for emergency situations requiring officer response. Responsible for dispatching requested calls for service during the tour of duty which includes the following: Prevention and suppression of crime. Protection of life and property. Apprehension and protection of offenders. Preservation of the peace and maintenance of order. Enforcement of all state statues and University and housing regulations. Check to ensure information for field officers are available so only authorized persons are admitted to buildings and monitors controlled access areas. Document disturbances and incidents and communicates with local law-enforcement during emergency situations. Cooperates with campus staff and external law enforcement agencies conducting investigations. What you will need: High school diploma, or equivalent required; an Associate's degree from an accredited college/university in criminal justice, police science, public administration, political science or similar discipline is preferred. Experience in 911 / Dispatch Center preferred. Ability to type 40 WPM preferred. Experienced with Computer Aided Dispatch, Records Management System, Criminal Justice. Demonstrates a high degree of ethical behavior and adheres to the standards and regulations of the university and legal environment. Good communications and interpersonal skills; ability to speak Spanish or other non-English language including American Sign Language is helpful. Information Systems terminals, computerized alarm monitoring systems, computerized access control systems or other computer or technical systems. Knowledgeable of and ability to accurately interpret applicable federal, state and local laws, codes and regulations. Must be able to meet the physical requirements of the position and daily responsibilities. Demonstrates good judgment and excellent conflict resolution/mediation skills. Certifications in CPR, First Aid and First Responder are preferred. Valid Arizona Driver's license in good standing; must be insurable. Must successfully pass a drug test. Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University. Why work at GCU: Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan Generous time off plan and 11 paid holidays Paid time off to volunteer in the community or at GCU sponsored events Free covered parking We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program Free on-site gyms on campus #dispatcher #publicsafety #gcu #highered #education #INDLOPESUP

Position Mission: Efficiently perform the truck loading process to ensure safe and reliable customer service. This position will report directly to our Dispatch and Security Supervsior. Responsibilities: Operate the cement transfer pump safely and responsibly to refill other cement silos as needed, maintaining cement inventory and complying with environmental regulations. Operate Dispatch equipment to load trucks per DOT regulations and company policy to ensure compliance with all state and federal laws and regulations. Perform required routine maintenance of dispatch equipment to keep pipes and distribution points clear to ensure reliable product flow and maintain the quality of cement. Troubleshoot dispatch equipment to assess problems that require other departments' involvement to repair, ensuring reliability and efficiency. Effectively communicate the required work to remedy dispatch equipment issues to other departments to ensure timely repairs. Perform housekeeping duties to minimize trip hazards as required by MSHA and company policy. Required to work odd shifts, including but not limited to nights, weekends, and holidays. Other duties as assigned. Knowledge Skills & Abilities: A high school diploma or GED is required. Weighmaster preferred, previous experience preferred. Lifting up to 50 lbs.