Dispatcher jobs in Atmore, AL

Starting Salary: $25.77 Qualifications High School Diploma or GED One (1) year or more of full-time experience in customer service, administrative, clerical, IT, public safety, or related field Ability to operate a computer and navigate various computer programs and/or systems Ability to successfully pass keyboarding and job simulation test Must successfully obtain APCO Public Safety Telecommunicator 1 (PST 1), APCO Emergency Medical Dispatch (EMD), and American Heart Association BLS CPR certification before completion of training Valid driver's license and ability to obtain/maintain City of Hoover Driver's Permit Ability to pass a thorough background check process and pre-employment screening Ability to work varied shifts including nights, weekends and/or holidays Preferred Qualifications: Experience as a dispatcher, telecommunicator, or similar role with a public safety or emergency medical agency Associate's degree or higher in Emergency Management, Criminal Justice, Public Administration, Business Administration or related field Ability to read, write, and converse in Spanish. Responsibilities Answer emergency and non-emergency calls, gather necessary details, verify caller location and phone number, and ensure all calls are routed appropriately. Dispatch police, fire, and EMS units following established procedures. Maintain consistent radio communication with field units, providing updates and monitoring their status throughout the incident. Track and document all unit activity in the CAD system. Handle TDD/TTY/RTT calls for the hearing-impaired community, ensuring accurate and efficient communication. Operate the multi-line phone system, CAD, mapping systems, and other necessary equipment. Perform daily checks of all systems and report any malfunctions or issues to the supervisor immediately. Accurately enter call information, dispatch details, and responder activity into the CAD system. Keep detailed logs of all radio traffic and updates throughout each shift. Complete and submit required forms and reports. Assist other departments or agencies as needed and handle additional administrative duties as assigned. Maintain effective communication with supervisors, co-workers, and outside agencies. Provide excellent customer service to the public in all interactions, maintaining a professional demeanor even in high-pressure situations. Performs other related duties as directed. Supplemental Information This is a safety-sensitive position responsible for receiving and processing emergency and non-emergency calls for police, fire, and medical assistance. The Emergency Communications Officer (ECO) operates communications equipment to relay critical information to appropriate public safety agencies while maintaining professionalism and accuracy in high-stress situations. The ECO is also responsible for monitoring and managing radio traffic, keeping accurate records in the computer-aided dispatch (CAD) system, and ensuring the smooth coordination of emergency responses.

The Police Communications Officer II - Emergency Management Option is a permanent, full-time position with the Emergency Management Agency. Positions are located in Chilton County. This is advanced specialized work receiving and dispatching emergency response communications in a statewide communications center.

Fast paced, highly technical work involving automated systems in the receipt, transmission and dispatch of emergency calls, information and messages and the dispatch of school police personnel and equipment. Work is learned through extensive training that consists of several phases of classroom and on-the-job training. Communicates with the public and First Responders and determines the effective course of action; adjusts quickly to changing situations while assessing time and sensitive information; performs several tasks at the same time and assigns appropriate priorities, signals, and codes to incoming calls for services while monitoring multiple radio frequencies, answering telephone calls, and viewing multiple computer/camera screens. Hours of operation are 24 hours a day, 365 days a year. Maintains frequent contact with the public, police and emergency service providers, and occasional contact with other federal, state, and local government agencies. This entrance level class lies below that of Police Emergency Communications Supervisor. Essential Functions 1. Visually monitors computer screens and listens to audible alarm activations occurring within a system. Analyzes information received and takes appropriate action to resolve activations of the alarm system, which may include contacting police or fire personnel or school employees or administrators. 2. Operates a radio console and computer terminal in receiving and transmitting voice and/or data messages and in dispatching school police and after hour maintenance personnel and/or equipment in accordance with prescribed patterns and needs. 3. Records information regarding emergency services and maintains status of school police units and equipment by use of computer keyboard. 4. Maintains up-to-date status of all units within dispatch assignment. 5. Monitors radio frequencies as assigned in order to coordinate appropriate response. 6. Establishes, updates, maintains, and/or provides reports on security and fire alarm printouts; lists of personnel who have access to schools with alarm systems; chronological logbooks; and incident reports. 7. Notifies superiors, schools and alarm service regarding problems or repairs needed in a system. 8. Responds to questions and inquiries from employees regarding security and fire alarm problems and after hour emergencies. 9. Maintains information in the FCIC/NCIC data base. 10. Performs related duties as required. Probation: One (1) year Qualifications Open Requirements: A one (1) year combination of education, training, and experience in a multi-task environment communicating directly with the general public, which includes prioritization of tasks, and quick decision making, preferably in a law enforcement work environment. Florida/National Crime Information Certification (FCIC/NCIC) and State of Florida Certification as a 911 Public Safety Telecommunicator are preferred. Requires the ability to work overtime with little or no notice, shift work, weekends, holidays, evenings, and nights. Hours of operation are 24 hours a day, 365 days a year. Promotional Requirements: NA Licensing: NA Knowledge, Skills, and Abilities Strong word processing, spreadsheet, and database skills Knowledge of school police communications center operating procedures and equipment. Knowledge of the DCPS school locations Strong police emergency communications radio equipment operating skills Strong two-way radio console (with headset) operating skills Strong interpersonal skills in diplomacy, tact, and/or discretion Strong computerized security and fire alarm systems monitoring and operating skills Strong multi-tasking skills to simultaneously communicate, interpret communication, and enter data into a computer Strong oral, written, and interpersonal communication skills Ability to comprehend and apply law enforcement and public safety operation procedures Ability to maintain an efficient and calm demeanor in handling adverse or stressful situations for an extended period of time in a high volume public safety work environment Ability to detect alarms by sight and sound Ability to identify security problems with the alarm systems and report such for service and repair in accordance with established policies and procedures Ability to instruct other school personnel in alarm system procedures Ability to prepare logs and reports and maintain accurate records Ability to utilize telephone equipment associated with computerized security and fire alarm systems Ability to maintain control of conversations under stressful situations and speak English rapidly, clearly and concisely Ability to exercise judgment and initiative in dispatching emergency calls and other requests under time constraints Ability to read computer screens for extended periods and to listen attentively under adverse conditions Ability to learn and recall signals, codes and computer commands Ability to comprehend data quickly, and make decisions quickly in accordance with procedures Ability to read, understand, and apply job-related instructions, policies, procedures, and information Ability, to give clear and understandable instructions and follow directions quickly Ability to establish and maintain effective working relationships Ability to touch type

911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for experienced Dispatchers. Bonus amount calculated based on total years of experience. Pay is qualification based with a range of $21.25 - $34.65 per hour. Experienced Dispatchers qualifications will be considered when determining starting rate! The hourly starting rate for entry level 911 Dispatchers is $20.94 per hour. Due to a shift differential, Telecommunicators who work the overnight shift, earn an additional $1.00 per hour and are paid $21.94 per hour. This position requires the ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary. This positon requires an online three minute typing assessment. WORK OBJECTIVE Performs highly responsible, specialized work in receiving and prioritizing incoming calls for service and then dispatching emergency and non-emergency personnel and resources through the Police Computer Aided Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and assigning appropriate priorities, signals, and codes to dispatch police units to locations where assistance is required, while also monitoring multiple frequencies and viewing multiple computer/camera screens. Responsibilities also include acting as a liaison with other Law Enforcement agencies through the use of radio, teletype and telephone equipment. The position works within the scope of established laws, rules, and regulations of the work, however, is expected to exercise considerable judgment and initiative in performing work under the established policies and procedures. ESSENTIAL FUNCTIONS Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone calls, gathering information to determine the caller's needs and entering information into the Computer aided dispatch (CAD) system. Receives and assigns complaints to appropriate mobile units for Police Service to resolve calls while also relaying requests from mobile units to appropriate individuals. Alerts/dispatches police units to locations where assistance is required, keeping track of the status and location of on-duty police units. Monitors other Public Safety Radio channels for information pertinent to this agency. Maintains accurate status records of all Department units through various logs. Provides callers with lifesaving instructions in life-threatening situations. Operates base station radio network using the various assigned frequencies. Operates the CAD system, radio equipment, and teletype as part of the F.C.I.C. and N.C.I.C. Network. Performs other duties as assigned by Communications management or a command officer. The Communications Unit works 24 hours, 365 days a year including holidays. Applicants must be available to work 12-hour shifts that may include weekends, late night and/or holidays as well as the possibility to work extended hours with short notice and the potential for mandatory overtime. MINIMUM QUALIFICATIONS At least eighteen (18) years of age, with a High School Diploma or GED equivalent. Ability to type proficiently at a minimum speed of THIRTY (30) words per minute. Ability to pass/obtain a Public Safety Telecommunicator certification within 12 months from date of hire. Ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary. Be tobacco free and remain tobacco free throughout employment. Be drug free and subject to random drug screens throughout employment. Previous experience with another law enforcement agency, current/prior certification as a Public Safety Telecommunicator, prior experience transmitting and receiving messages over a radio, and/or bilingual in both English and Spanish are highly desirable, but not required. Applicants who qualify are required to pass applicable testing and a complete background investigation including computer based testing; interviews; polygraph examination, prior employment, fingerprint and background check (includes complete driving record and criminal history), medical examination, and a drug screen. Exceptions to the minimum qualifications must be reviewed by the Human Resources Director and approved by the City Manager prior to job offer. KNOWLEDGE, SKILLS AND ABILITIES Ability to operate/use radio and telephone transmitting and receiving equipment, fax, copier, computer, and various types of computer software. Ability to react calmly, quickly, and promptly when handling emergency situations for sustained periods of time. Must maintain a professional demeanor; demonstrate courtesy, diplomacy, tact and discretion; and provide excellent customer service. Must be detail-oriented with multitasking skills, initiative, a desire to help others, and the ability to function as a team member. Ability to communicate clearly, effectively and concisely, both orally and in writing; engage in active listening and critical thinking; and make sound decisions during stressful situations. Ability to make sound decisions based on policy and procedures when handling escalated, sensitive and unique situations. Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment. Ability to learn the City's geography including key buildings and landmarks. PHYSICAL & ENVIRONMENTAL DEMANDS The work is sedentary in nature and requires sitting for prolonged periods of time wearing a headset, which restricts movement in the work area. May include periodic standing and walking and lifting or moving light items associated with clerical office operations. Requires the sustained ability to use close and peripheral vision; talk; hear; use hands and fingers to handle, feel, and type; and hands and arms to reach and handle. Work is performed in an enclosed area with moderate background noise from radios, telephones, teletype machines and other equipment. The City of Winter Garden is an Equal Opportunity Employer. In compliance with Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the City of Winter Garden provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

General Description JOIN OUR TEAM AS AN EMERGENCY COMMUNICATION OFFICER TRAINEE (911 OPERATOR)! Under close supervision, trainees will learn to answer non-emergency and 911 emergency requests to assist public and staff with emergency and non-emergency public safety assistance. Perform communications work involving the processing of Enhanced 9-1-1 calls (wireless and ten digit) and dispatching of fire, emergency medical services (EMS), and law enforcement agencies. Accurate and rapid processing of routine and emergency calls, which requires following prescribed standard operating procedures. Transferring callers to other emergency response agencies such as law enforcement following prescribed procedures. Duties require the ability to quickly determine the nature of the emergency from information provided by emergency personnel or the public and initiate appropriate action. May be assigned to a shift other than the one that training was received on when released and will likely be assigned to night shift at first. Applicants must be available to work any shift, holidays, weekends, and overtime as required. * Please provide a list of your employment history for the past ten (10) years. Essential Job Functions Receives telephone calls from citizens or emergency personnel requesting assistance or information; screen the calls, and initiate appropriate action per established protocols. Offer pre-arrival medical and fire instructions via telephone per established protocols. Work is performed in a fast paced, high call volume, call center environment. Operates communications and associated peripheral equipment to dispatch assistance units, and enter call records into computer aided dispatch system (CAD). Maintains required files, records, and accurate communication logs of pertinent transmissions of incoming and outgoing calls. Takes complaints, reports issues to on-duty supervisor and document as required. Performs related work as assigned. Knowledge, Skills and Abilities * Knowledge of radio communications rules and regulations governing radio transmission. * Knowledge of basic radio receiving and transmitting operations, equipment and proper radio-telephone procedures. * Knowledge of Pasco County geography; adjoining counties, and roadway networks, major intersections, location of important attractions, buildings, industries, and subdivisions. * Knowledge of basic medical, fire and lawterminology. * Ability to react calmly, quickly, and promptly handle emergency situations and interact with excited persons in a calm, guiding manner to secure essential information pertaining to emergency situations. * Must be able to speak in a clear, well-modulated voice and deal with public in a firm, courteous, tactful, and impartial manner. * Ability to maintain clear, accurate, and detailed accounts of operations. * Must possess multitasking skills, initiative, and a desire to help others, and be able to function as a team member. * Ability to make sound decisions during stressful situations. * Ability to learn to operate radio and telephone transmitting and receiving equipment. * Ability to communicate effectively, both orally and in writing, and to listen and understand. * Ability to operate a computer and utilize the related software programs. * Ability to follow established protocols and follow the chain of command. * Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment. * Ability to establish and maintain effective working relationships with others. * Ability to handle Multi-line telephone equipment; computerized customer service; flexibility, split ear and multi-tasking, active listening, decision making, and critical thinking experience is preferred. Minimum Requirements PHYSICAL SKILLS: Ability to sit at a console for extended periods of time. Ability to communicate effectively using verbal, written and visual communication. Must be able to operate a keyboard to enter data into a computer. Must be capable of reaching all communications control panels and reference materials in communications center. Good vision without color blindness, and excellent hearing skills required. EDUCATION, TRAINING AND EXPERIENCE:Graduation from high school or possession of an acceptable equivalency diploma.One (1) year of experience working in a fast paced, high call volume commercial or government public safety dispatching/call-taking facility is preferred. Applicant must be at least 18 years of age. Applicants will be required to pass the Critical pre-employment testing, drug screening, polygraph, psychological evaluation and background check. LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license. Must obtain the following within three (3) months of date of hire: * Cardiopulmonary Resuscitation (CPR) * Emergency MedicalDispatch (EMD). * Emergency Fire Dispatch (EFD). * Emergency Police Dispatcher (EPD). * State of Florida Public Safety TelecommunicatorCertification. * Current FCIC/NCIC certifications. After successful completion of our training program, employees will advance to an Emergency Communications Officer I and receive a pay increase. Applicants must be able to meet the requirements, and progress to Emergency Communications Officer I within 6 (six) months of being hired. SPECIAL REQUIREMENT: Required to work flexible schedules, which will include evenings, weekends, holidays, standby and mandatory overtime. The department has a strict non-drug usage policy. In order to be eligible you cannot have used, tried, possessed or experimented with marijuana in the last 12 months. You must not have used, tried, possessed or experimented with any illegal drug/controlled substance, other than marijuana, in the past five years. You must not have sold or delivered any illegal drug/controlled substance at any time. CRIMINAL HISTORY: An applicant who pleads guilty or nolo contendere (no contest) to, or is found guilty of any felony or guilty of a misdemeanor involving perjury or a false statement, is NOT eligible for employment even if the sentence was suspended or adjudication was withheld by the judge. ADA STATEMENT:A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law, requiring pre-employment drug/alcohol testing. EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All trainees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. VETERAN'S PREFERENCE:Under Section 295.07, F.S., Chapter 55A-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants. PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021 Benefits include: * Florida Retirement System (FRS) retirement plan * PTO (Paid Time Off) * Paid holidays * Group insurance * Tuition reimbursement * Deferred compensation * Medical leave pool * Annual medical leave buy-back * Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year. Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions.

This is specialized work in the operation of a police and fire communications system. JurisdictionsYearly RateMobile County$41,469 - $66,295City of Mobile$44,735 - $71,516City of Prichard$27,276 - $42,312City of Citronelle$30,012 - $47,978*City of Bayou La Batre$33,738 - $53,935Amended 12/12/24 Amended 12/16/25 * Amended 9/29/25 Amended 10/17/25 To prepare for the required Public Safety Dispatcher I online test, applicants should download, save, and/or print the Public Safety Dispatcher I Online Test Study Material now. Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below. Minimum Qualification Requirements Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in the operation of a two-way radio, computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements. Special Requirement Must possess a current Certification of Proficiency from the Mobile County Personnel Board certifying the ability to type a minimum of 30 words per minute. Employees of the City of Mobile must, within one year of employment, successfully complete and be certified in the employing department's adopted telecommunications courses as follows: Police - APCO (Association of Public Communication Officers) and ACJIS (Alabama Criminal Justice Information System); Fire - APCO (Association of Public Communications Officers) and EMPDS (Emergency Medical Priority Dispatch System). Employees must maintain certifications of employing department. For details, please see Class Specifications | Public Safety Dispatcher I | Class Spec Details (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.

Job Description The Shelby County Emergency Management Communications District (Shelby County 911) is looking for positive, professional, mature, enthusiastic, flexible, and responsible individuals to become 911 Telecommunicators. Our Telecommunicators perform a variety of telephone and computer aided operational duties including 911 call taking and dispatching of law enforcement, fire, and emergency medical services. We also assist the public with routine non-emergency and business-related calls. For those with a focused interest in public safety, you will find this a great entry to a rewarding career in emergency communications. This is an excellent opportunity to make a difference in someone's life and the community while partnering with our men and women in the field. 911 Telecommunicators serve as calltakers and dispatchers. As a new Telecommunicator, you will receive classroom and hands-on training to answer both 911 emergency calls and routine non-emergency calls in a communications center. In one call, you will offer life-saving support to a citizen in need and in the next, handle a routine referral to a public safety agency. You will learn to answer complex emergency calls, use appropriate de-escalation techniques, and develop interviewing skills to gather necessary information for first responders in the field. You may also have the opportunity to train as a dispatcher working directly with responding patrol units; using radios, telephones, and computer systems to provide information and support to law enforcement officers and fire fighters in the field. To be successful, you must be fast to respond with direct and correct decisions, able to take charge of conversations, able to obtain accurate information from callers, enter information into a computer system while talking, correctly prioritize emergencies, determine the appropriate units to send to calls, and maintain accurate records. Rarely do individuals have the opportunity to be the calm in someone's storm on a daily basis. Each day your calm voice, professional demeanor and specialized training will allow you to assist individuals who may truly be having the worst day of their lives. Make the difference in someone's life, become a 911 Telecommunicator with Shelby County 911.

This position performs dispatch and/or call taking of emergency and non-emergency medical assistance. Responsibilities Essential Duties and Responsibilities: (Other duties may be assigned) Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status. Monitor various radio frequencies to keep apprised of developing situations. Operates two-way radio and/or other communications equipment to copy calls to other public safety agencies and medical first responders. Read and effectively interpret maps and information from a computer screen in order to determine locations and provide directions. Enters, updates, and retrieves information from a variety of computer systems. Relay information and messages to and from emergency sites, to all other individuals or groups requiring notification. Scan computer screens, and contact field units in order to determine units available for dispatch. Knowledge of and ability to operate computer-based telephone system. Demonstrates faithfulness in work attendance and punctuality Exhibits sufficient multi-tasking to accomplish required time management of all activities Works diligently to provide excellent customer service by being calm, polite, and sympathetic Behavioral Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies on a daily basis. These factors will be used to measure an employee's performance throughout the workday. Administrative: 1) Demonstrates proper attendance and punctuality requirement 2) Completes tasks on time and accepts responsibility for the best of the organization 3) Time management and prioritizing - shifts back and forth between two or more activities or sources of information and can prioritize activities based on specific rules/guidelines 4) Pursues training and development opportunities; strives to build knowledge and skills in order to share with the organization 5) Observes proper safety and security procedures Communication: 1) Distribution of information, both written and oral 2) Provides excellent customer service 3) Demonstrates teamwork with co-workers and supports organizational success 4) Supports organization's goals and values; supports EEOC values by respecting diversity within the organization 5) Maintains highest standards of professionalism Cognitive: 1) Problem solving - discovers, analyzes, and solves problems to overcome obstacles 2) Speed of Closure - quickly assesses and implements course of action required 3) Exhibiting problem sensitivity - recognizes when something is wrong or about to go wrong 4) Communication multi-tasking through maintaining situational awareness at all times 5) Initiative - identifies opportunities and issues, and proactively acts to follow through on work activities to capitalize or resolve them 6) Innovative - generates unique ideas for improving work 7) Exhibits adaptability - can change in demanding work environment when unexpected events happen for the best environmental fit 8) Listening - accurately receives information and reciprocates effectively to party received from 9) Decision making - weighing risks, makes accurate and quality judgments 10) Uses analytical thinking without becoming easily distracted Qualifications Qualifications: Hard Skills: 1) Education - Education: High School diploma or equivalent 2) Typing Skills - Must have the ability to type a minimum of 35 words per minute. 3) Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. 4) Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Soft Skills: 1) Auditory Skills - ability to hear, comprehend, and distinguish sounds and verbal communication in the presence of other distracting sounds via a headset, telephone, or other external source. 2) Listening Skills - ability to retain detailed information 3) Vision Skills - must have adequate vision to quickly and accurately read maps, safety manuals, and all computer system monitors. Specific vision abilities required by this job include color vision, close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 4) Language Skills - Ability to read and interpret documents such as safety rules, operati Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.

Job Description COMMUNICATIONS OPERATOR/DISPATCHER, POLICE DEPARTMENT $41,972 - $45,432 annual salary, $20.18 - $21.84 per hour Employee Benefits: 401(a) & 457(b) Retirement, Employer Paid Health Insurance Tuition Reimbursement, Sick and Vacation Paid Time Off, Holiday Paid Time Off, Employee Referral Bonus Program, Employee Wellness Program. GENERAL DESCRIPTION: Performs work within a twenty-four (24) hour per day, seven (7) days per week emergency dispatch center, taking both police and fire calls for service and dispatching the appropriate service calls. Answers equipment (phones, radios, and E911 calls) to receive and/or respond to emergency and non-emergency requests for assistance/information from officers and the general public to assist in the protection of life and property. Accountable to and works under the direction of the Police Chief. ESSENTIAL JOB FUNCTIONS: Operates multiple modes of communication equipment such as telephones, two-way radio systems, computers, Computer Aided Dispatch System, and enhanced 911 Public Safety Answering Point system. Receives information and/or complaints from the public via telephone, radio, and in person. Processes information and complaints with the appropriate response or disposition made and recorded in written and/or computerized form. As necessary, route information to the appropriate authority or section to include police, fire, emergency medical services, and other city, state, and federal public assistance agencies or enforcement agencies. Information is disseminated by the dispatcher to the appropriate authority or section by telephone, radio, computerized equipment, in writing or in person. Maintains logs, records, and forms and assists in submitting all required reports. May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department Makes decisions that could affect lives and property. These decisions are based on knowledge of city, state, and federal law. Performs other related duties as directed or required by the Police Chief. MINIMUM QUALIFICATIONS: High school graduation or possession of an acceptable equivalency diploma. Knowledge of telephone switchboards and two-way radio equipment is beneficial. 9-1-1 telephone emergency certification is preferred. An equivalent combination and experience that is determined to be directly related to the foregoing specific requirements may be substituted. KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of Federal Communications rules and regulations pertaining to the use and operation of radio and telephone equipment. Knowledge of dispatching principles and practices. Considerable knowledge of the operation of data entry, information terminals, and related office equipment. General knowledge of city, county, state, and federal laws pertaining to police authority. Knowledge of health and safety laws and regulations. Thorough knowledge of department rules, regulations, practices, and procedures. Knowledge of the geographical boundaries of the city and the locations of political, governmental subdivisions within the area. Knowledge of how to locate information through city departments. Must maintain stable emotions in a stressful environment; work independently and confidently under stressful conditions; react calmly and quickly in emergency situations. Ability to operate a radio system, telephone, and telephone switchboard equipment. Ability to operate a computer and related office machinery. Ability to exercise good judgment in gathering information, evaluating situations, and making decisions. Ability to maintain necessary and required logs, complaints, reports, and files. Ability to process complaints, dispatch messages, and provide the public, fire department, rescue and ambulance services, and officers in the field with rapid, efficient, and accurate service under variable conditions. Ability to learn, within a reasonable period, the applicable procedures, techniques, and regulations involved in the operations of a Police/Fire Communications Center. EDUCATION AND EXPERIENCE: High school graduation or possession of an acceptable equivalent diploma. Must have a valid Florida Class “E” driver's license and valid telephone number. (A comparable amount of education, training, or experience may be substituted for the minimum qualifications.) LICENSES, CERTIFICATION, OR REGISTRATION: FCIC/NCIC certified Emergency 9-1-1 Operator Certification Valid Florida Driver's License ESSENTIAL PHYSICAL SKILLS: Acceptable eyesight, visual acuity, field of vision, color perception, depth perception, and texture perception (with or without corrective lenses) Acceptable hearing (with or without a hearing aid) Must have the physical ability, strength, and flexibility to perform the job functions in the work environment. Ability to speak and enunciate clearly to communicate effectively with other individuals in person, over the phone, and over the radio. ENVIRONMENTAL CONDITIONS: Must be able to work any hours in an inside climate-controlled environment that requires long hours of sitting, walking, or standing some of the time, exerting up to 10 pounds of force on a recurring basis, and routine keyboard operations. (Reasonable accommodations will be made for otherwise qualified individuals with a disability.) POSITION CLASSIFICATION EXEMPTION STATUS: Non-Exempt Powered by JazzHR AVHMhdfe57

Full-time Description Transportation Dispatcher Pelham, AL - Southeastern Food Merchandisers Southeastern Food Merchandisers is seeking a Transportation Dispatcher for our Pelham location. This role oversees drivers running dedicated route schedules with no over-the-road work. All drivers depart from and return to the same terminal daily. Our fleet is 100% automatic transmissions. Key Responsibilities Dispatch drivers and communicate special delivery instructions. Update equipment activity and yard control systems. Process, monitor, and audit driver logs and DOT hours of service. Reporting and processing of yard safety or over-the-road incidents. Administer DOT testing as required. Ensure order accuracy standards are met. Collaborate with supervisors and managers on daily operations. Promote safety and sanitation standards across all areas. Utilize dispatch software, ELD devices, and POD systems effectively. Schedule Full-time - Sunday - Thursday, 5:00 PM - 3:00 AM Benefits Medical coverage Dental & Vision insurance Weekly pay with direct deposit 401(k) with company match Company-paid Life & AD&D insurance Supplemental insurance options available Employee Assistance Program Paid holidays Employee perks & discounts EEO Statement Southeastern Food Merchandisers is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, ancestry, religion, sex, disability, veteran status, age, sexual orientation, or marital status. Requirements Required: Class A CDL with 1+ year of experience and a clean MVR. Preferred: High School Diploma or GED required. 2+ years of supervisory experience, driver supervision, or dispatching. 2+ years working with DOT hours of service regulations. Strong oral and written communication skills. Detail-oriented with excellent organizational skills. Proficiency in Microsoft Office. Knowledge of DOT, DMV, and FMCSA rules/regulations. Flexibility to work nights, weekends, and holidays.

Duties: Receive complaints and requests for service record information; evaluate work orders and determine proper routing: update complete word orders; perform dispatching duties for work crews; dispatch calls in a timely manner; confer with supervisor, managers and lead workers as necessary regarding the status of work order request. Maintain contact with work crews on assignment; maintain status and location of work crews; maintain daily log of field calls and work crews dispatched. Perform a variety of clerical and typing work; screen telephone calls; take messages for assignment department personnel. Maintain a variety of automated and manual logs, records and files related to dispatching and customer service activities. Data entry and good customer service skill a plus, Shift may rotate. Qualifications: Two years of responsible secretarial and clerical experience, preferably involving some dispatching experience. PRIOR TO EMPLOYMENT, APPLICANT RECOMMENDED FOR EMPLOYMENT SHALL BE REQUIRED TO SUCCESSFULLY PASS A URINALYSIS AND/OR BLOOD TEST TO SCREEN FOR ALCOHOL AND/OR DRUG ABUSE. "EQUAL OPPORTUNITY EMPLOYER" Duties: This classification is equivalent to a Telecommunicator working in a Police 911 call center. This is shift work. Receiving emergency service calls from the public; requesting police or other emergency services; determining nature, location and priority of emergency; entering appropriate information in computer and forwarding calls to be dispatched. Answering non-emergency calls for assistance and referring to appropriate department or agency; using telecommunications system to coordinate emergency calls and relaying information and assistance involving other law enforcement agencies; updating and retrieving information from NCIC relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information; Receiving, processing, and transmitting information by teletype to federal, state and local government agencies, as well as, dispatching information to law enforcement personnel. High School Diploma or Equivalent to completion of the twelfth grade. Some experience in dealing with and communicating with the public is required. Position : 10040483 Code : 373-2 Type : INTERNAL & EXTERNAL Location : PUBLIC SAFETY COMMUNICATIONS Grade : RANGE 19 Group : POLICE Job Class : PUBLIC SAFETY DISPATCHER Posting Start : 04/01/2025 Posting End : 12/31/9999 Details : CITY WEBSITE MAXIMUM HOURLY RATE: $16.25

Responsibilities We are seeking a highly organized and motivated Dispatcher to join our team The Dispatcher will play a crucial role in coordinating delivery routes, managing drivers, and ensuring that all packages are delivered on time As a Dispatcher, you will be responsible for coordinating and scheduling delivery routes for drivers, monitoring driver performance, and providing real-time support You will communicate with drivers to address any issues or changes in schedules, track delivery progress, and ensure timely completion of routes Maintaining accurate records of deliveries and driver activities is essential, as well as ensuring all vehicles are in good condition before and after dispatch You will also set up everything for the next dispatch day, track safety processes, and conduct multiple safety inspections throughout the day, adhering to our strict safety policies Collaboration with the management team to optimize delivery operations and assisting in resolving any delivery-related issues or customer inquiries will also be part of your responsibilities Coordinate and schedule delivery routes for drivers Monitor driver performance and provide real-time support Communicate with drivers to address any issues or changes in schedules Track delivery progress and ensure timely completion of routes Maintain accurate records of deliveries and driver activities Ensure all vehicles are in good condition before and after dispatch Set up everything for the next dispatch day Track safety processes and conduct multiple safety inspections throughout the day, adhering to our strict safety policies Collaborate with the management team to optimize delivery operations Assist in resolving any delivery-related issues or customer inquiries Additional Information All your information will be kept confidential according to EEO guidelines.

A career with ATI (a division of MedFleet) is more than a job; it's a commitment to providing the citizens of our communities with the peace of mind that one of the most skillful and technologically advanced emergency response teams in the nation is on the way. If you are looking for a job where you can make a difference working in a high-performance setting that fosters personal and professional growth, consider joining the ATI team. General Description: Dispatch accurate and rapid processing of routine and emergency calls, which requires following prescribed standard operating procedures. Transferring callers to other emergency response agencies such as law enforcement or fire rescue following prescribed procedures. Duties require the ability to quickly determine the nature of the emergency from information provided by emergency personnel or the public and initiate appropriate action. Demonstrates the ability to communicate professionally with residents, public officials, governmental entities and political leaders when necessary Essential Job Functions: Receives telephone calls from citizens or emergency personnel requesting assistance or information; screen the call and initiate appropriate action per established protocols. Offer pre-arrival medical instructions via telephone per established protocols. Work is performed in a fast paced, high call volume, call center environment. Operates communications and associated peripheral equipment to dispatch assistance units and enter call records into computer aided dispatch system (CAD). Maintains required files, records, and accurate communication logs of pertinent transmissions of incoming and outgoing calls. Takes complaints, reports issues to on-duty supervisor and document as required. Performs related work as assigned. Minimum Qualifications: High School Diploma or GED Florida Driver's License Previous Ambulance Dispatching experience Must possess multitasking skills, initiative, and a desire to help others, and be able to function as a team member. Ability to operate a computer and utilize the related software programs. Ability to react calmly, quickly, and promptly handle emergency situations and interact with excited persons in a calm, guiding manner to secure essential information pertaining to emergency situations. Ability to maintain clear, accurate, and detailed accounts of operations. Ability to make sound decisions during stressful situations. Ability to learn to operate radio and telephone transmitting and receiving equipment. Ability to communicate effectively, both orally and in writing, and to listen and understand. Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment. Ability to establish and maintain effective working relationships with others. Desired Qualifications: Experience in the EMS field (example: current or former EMT, Paramedic) Knowledge of basic medical terminology Experience working in a fast paced, high call volume commercial or government public safety dispatching/call-taking facility Knowledge of county geography; adjoining counties, and roadway networks, major intersections, location of important attractions, buildings, industries, and subdivisions.

The Emergency Communications Dispatcher performs communications work in the County's primary Public Safety Answering Point (PSAP). The Dispatchers are a vital link between the public and first responders. This position is responsible for incoming calls for fire, medical, and other emergency assistance and requires one to dispatch emergency units, relay information, and monitor the status and location of all emergency response units. Escambia County Fire Rescue (ECFR) has twenty-one individual fire jurisdictions and Escambia County Emergency Medical Services (EMS) has up to fifteen ambulance units located throughout the county and mutual aid areas. Performs as a Primary 911 Call Taker and is responsible for answering and computer processing of all 911 calls that originate within Escambia County. This is a "mandatory-testing" position that requires Drug Testing. EXAMPLE OF DUTIES Performs three dispatch functions for Escambia County: Fire Dispatch: Radio Dispatches appropriate ECFR apparatus to various types of fires, to include: residential fires, commercial fire related events, wild land fires, and serious medical calls while maintaining continuous contact with responding units; Fire Dispatch duties also include: updating responders with up to date scene changing information, announcing hydrant locations, tracking unit status changes in Computer Aided Dispatch (CAD), initiating SOPs for escalating events, and notifying ECFR staff during times of major incidents, and monitoring fifty county building fire alarm accounts EMS Dispatch: Radio Dispatches appropriate EMS units to various medical emergencies; EMS Dispatch duties include: maintaining constant radio contact with responders, while providing them with up to date patient and scene information, selecting the closest or most appropriate unit to emergency call locations, track unit status changes and update patient information in CAD, monitoring call location projections via the Dispatch "hotspot" computer to ensure projected call areas are covered with available units; coordinate mutual aid requests, such as requests to launch Life Flight; initiate responder requests to notify hospitals of critical patient information, such as traumatic injuries, cardiac arrest, gunshot/stabbing victims, and burn patients Emergency Call Taker: Answers, verifies location and call back number, and determines the nature of each emergency call; transfers all crime related calls to the appropriate law enforcement agency Processes medical calls following nationally recognized protocols; assigns the nature code and the correct priority to each call based on caller's response to scripted questions; enter all responses in CAD and update patient condition as situation warrants; provide pre-arrival Instructions; instruct callers through CPR, Child Birth, and Heimlich; provide post dispatch Instructions, bleeding control measures, airway maintenance, and scene safety instructions; coordinate trauma calls, cardiac arrest, gunshot/stabbing victims and burn patient information with area hospitals Processes fire calls following nationally recognized protocols; assigns the nature code and the correct priority to each call based on caller's response to scripted questions; enters responses in CAD; provides callers with scene safety instructions; coordinates incidents with State Fire Marshal's Office and State Watch Office as appropriate; notifies ECFR Staff personnel of escalating events Processes non-emergency calls, such as non-emergency transfer requests, which includes comparing and verifying patient's condition against emergency criteria to ensure request is to be processed as a non-emergency; processes administrative requests as warranted Coordinates road closures, flooding conditions, and disaster incidents with Emergency Management and State Officials, as appropriate Performs a variety of administrative tasks in support of emergency communication operations, to include: monitoring equipment status; entering a variety of data into applicable dispatch system, and sending FAX transmissions Performs other duties of a similar nature or level TYPICAL QUALIFICATION Minimum Qualifications Requirements: Training and Experience: High School Diploma or equivalent (G.E.D.) and two years full-time work experience in the customer service or healthcare industry, or one-year full-time work experience as an emergency dispatcher, an emergency medical technician, a paramedic, a firefighter, a police officer or an air traffic controller; and the ability to type 35 correct words per minute; or a combination of education and experience equivalent to these requirements. Licenses and Certifications: Successful completion of the following department-provided training and certification programs must be completed or obtained within 6 months of hire: State of Florida Department of Health (DOH) Telecommunicator License National Academy of Emergency Medical Dispatch Certification National Academy of Emergency Fire Dispatch Certification American Heart Association CPR Health Provider National Incident Management System IS-100 and IS-700 Preferred Qualifications: knowledge of operation of Computer-Aided Dispatch system (CAD), radios, and related equipment Knowledge, Skills, Abilities, and Other Characteristics (KSAOs): customer service principles communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction remain calm in stressful and emotional situations handle multiple tasks simultaneously react quickly, accurately, and calmly in stressful and emergency situations acquire knowledge of Escambia county's geography, roadways, landmarks, and jurisdiction boundaries SUPPLEMENTAL INFORMATION County-wide Employee Responsibilities: All Escambia County BCC employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Escambia County BCC's Employee Code of Ethics, gift, and conflict of interest policies. All Escambia County BCC employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression. Emergency Management Responsibilities: During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and is expected to perform emergency service duties as assigned. Physical Requirements: Positions in this class typically require reaching, standing, walking, fingering, grasping, talking, hearing, seeing, finger and hand dexterity, as well as repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. This position requires close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish color), and the ability to adjust focus. Benefits/Compensation Package: * Medical / Dental / Vision plans * Prescription coverage * Employee health clinic * Employee fitness centers * Employer-sponsored retirement plan or an investment plan * Deferred Compensation Plan * Flexible Spending Account(s) * Employee Assistance Program * Annual/Sick Leave or Paid Time Off (PTO) * Group Life Insurance

Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at ************************* For direct access to CEMEX Career Opportunities, visit us at ************************ Job Summary The Dispatcher is responsible for coordinating activities involved in delivering products or services for CEMEX or customers. Job Responsibilities Liaison between Sales, Customers and Terminal management Resolve and communicate in a satisfactory and timely manner any customer concerns or issues Promote a safe work environment and team mentality Learn and could maintain D.O.T. driver's hours of service daily logs for internal drivers or external contractors, as appropriate and necessary Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance Work with Terminal management to provide solutions for more effective and efficient output Qualifications High School diploma or GED required; Bachelor's degree preferred Bi-lingual in English and Spanish preferred 2-5 years Customer Service Experience Knowledge, Skills, and Abilities General knowledge and familiarity with cement and building materials Proficient in Windows office suite Knowledge of trucking software preferred Able to work in a fast paced, high stress office environment Working Conditions Capable to work extended hours, including weekends, as necessary Able to work in standard office environment with computer equipment Capable to work in open office environment Physical Requirements Requires frequent sitting, standing and walking Able to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate Legal Notices CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates. CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws. CEMEX is an E-Verify participating employer. Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX. CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (******************************************************************** EEO Statement - En Español CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.

Ground Transportation Dispatcher - Palm Beach International Airport Chandler & Campbelle Investment Group in Partnership with SP Plus Chandler & Campbelle Investment Group ("CCD"), in partnership with SP Plus, is seeking a Ground Transportation Dispatcher to oversee and coordinate ground transportation operations at Palm Beach International Airport (PBI). This position plays a crucial role in dispatching and managing the movement of Taxicabs, Commercial Vehicles, and Transportation Network Companies (TNCs) within designated areas, including holding lots, loading zones, terminal roadways, curbs, and sidewalks. The Dispatcher prioritizes safety, efficiency, and customer service to ensure the smooth flow of vehicles and passengers. Key Responsibilities: Oversee and coordinate the movement of Taxicabs, Commercial Vehicles, and TNCs within Ground Transportation Areas (GTAs), loading zones, and curbside areas. Dispatch vehicles efficiently while ensuring an orderly and safe queueing process for passengers. Assist passengers with boarding Taxicabs and provide additional support when needed. Monitor curbside and sidewalk areas to maintain safety and clear passage for vehicles and pedestrians. Control access to restricted areas, ensuring only authorized vehicles are permitted entry. Verify that vehicles have valid annual decals and transponders for airport access. Conduct random inspections to ensure drivers have the required documentation, including trip sheets, licenses, and trade dress. Enforce airport regulations by preventing unauthorized vehicles from parking or dwelling at curbsides. Manage and report incidents involving vehicles within designated areas. Handle lost and misplaced items, including unattended baggage, according to security protocols. Inspect Taxicab conditions and driver compliance regularly. Monitor driver behavior for Taxicabs, TNCs, and Commercial Vehicles to ensure adherence to regulations. Assist in managing baggage carts and wheelchairs to reduce potential safety hazards. Utilize the AVI (Automatic Vehicle Identification) System to support efficient transportation operations. Deliver exceptional customer service to passengers, drivers, and stakeholders. Collaborate with County personnel and relevant authorities as needed. Perform additional tasks as assigned by the County to enhance ground transportation operations. Skills & Qualifications: High school diploma or equivalent required; an associate's or bachelor's degree preferred. Experience in transportation, logistics, or airport operations is highly preferred. Strong leadership and supervisory skills with the ability to manage fast-paced, dynamic operations. Excellent communication and interpersonal skills, with a strong customer service focus. Ability to work efficiently under pressure and in high-traffic environments. Familiarity with AVI systems and other transportation technologies. A clean Motor Vehicle Record (MVR). Must pass a background check and drug screening. Proficiency in spoken and written English. Legal authorization to work in the United States without sponsorship. Physical ability to stand and walk for extended periods. If you are a detail-oriented and customer-focused professional looking to be part of a critical airport operations team, apply today to join Chandler & Campbelle Investment Group and SP Plus at Palm Beach International Airport!

Elite Flooring Install Coordinator Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996. Job Description: Install Coordinator Reports To: Installation Manager Assignment Focus: We have an immediate opening for an Install Coordinator. The Install Coordinator will work directly with the Installation Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment. Primary Responsibilities: Assist with scheduling installations and assigning installers to jobs Follow-up with flooring installers and service techs throughout the day Communicating with all parties involved the status of jobs on the schedule Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies Maintains order status daily and updates the system with pertinent information Works to maintain strong relationships with our installer base Desired Skills and Experience: Must be able to multitask in a fast paced environment Sense of urgency and follow-through to complete tasks on time Excellent written and verbal communication skills Strong troubleshooting and critical thinking skills Detail and process oriented Ability to read and interpret floorplans, selections, and specifications Bilingual a MUST! Salary & Benefits Salary will be commensurate with experience Health insurance- 100% of employee premium paid Dental, Vision, Supplemental insurance: Available as employee paid benefit Paid time off (PTO) 100% Company-paid benefits: Life Insurance and AD&D coverage Paid Holidays

America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own. Job Description Duties may include, but are not limited to, the following: A. Monitoring of all work activity and escalating as needed to ensure work is completed within set objectives. B. Coordinate/deploy resources as determined by alarms, queues, trouble volumes, outages, preventative maintenance requirements and provisioning work requests. C. Analyzing network facilities and CPE (Routers, CSU, Modem, etc.) equipment by using computerized test equipment to remotely isolate the repair problem. D. Monitoring and tracking Services and Network Operations provisioning, maintenance and alarm work active. E. Making risk assessments regarding the health of the Network based on standing alarms and other pertinent criteria. F. Contacting internal and external customers (IXCs, CLECs, ILECs, vendors, etc.) to verify the site readiness, activity, schedule repair, and quote billing charges if necessary. G. Operate a keyboard and use computers while sitting for prolonged periods of time. Generally wears a headset for extensive periods of time. H. Creating swivelchair dispatches as needed to ensure all provisioning and maintenance orders are cared for. I. May be required to perform additional duties and tasks as required by the Company. Job Qualifications Individuals with 2+ years working experience in the following systems: • Coa Global • ETMS WOW • PC • NETPRO • TCOMS • F&E • NOMCS • ERLOG • COA Scheduler Degree preferred but not required Shift TBD: Initially set at 8am-5pm but this schedule is subject to change as this is 24/7 environment. Additional Information Vivek Salvatore vivek.salvatore(@)americanetworks.com ( *************

Job Details Job FamilySTAFF - Support StaffGradeSGSalary$14.00 Flat RateDepartmentPublic SafetyReports ToPublic Safety ChiefClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateDecember 17, 2025 The Part-Time Dispatcher receives and responds to emergency and routine telephone calls for Campus-wide general information, and specific requests for service directed to the Public Safety Department. What you will be doing * Determines the nature and importance of all telephone call requests and initiates appropriate response actions to sufficiently service the requests * Inputs and retrieves information from several different Public Safety databases, monitors all internal office telephones, two-way radio communications, alarm and access control systems * Maintains a detailed daily incident report log * Logs in and out items that have been turned in to Lost and Found * Issues parking gate cards and faculty/staff parking decals * Receives and distributes College keys to facilities and offices on campus * Receives and disburses petty cash * Performs other duties as assigned What you need to succeed * High School Diploma or General Equivalency Diploma (GED) from a regionally accredited institution and either one (1) year of experience in the field or six (6) months of previous multi-phone line related experience * Knowledge and understanding of College organization, goals and objectives, and policies and procedures * Ability to work in a critical and high volume office environment * Possess command of proper telephone etiquette and general office procedures * Ability to apply campus security rules and regulations * Ability to safely operate College motorized vehicle * Ability to successfully complete a basic security training course and provide certificate of completion * Ability to display poise, tact, patience and courtesy * Ability to have a basic understanding of computers and database collection * Ability to work a flexible schedule to include evening and weekend assignments and any emergencies * Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff Essential Position * This function/position has been designated as "critical." This means that it has job duties that affect the security, safety or physical operation of the College, and are required to work at the Emergency Operations Center and/or have access to the incident scene once normal campus operations have been suspended. Additional Requirements The final candidate is to successfully complete a background screening and reference check process. EQUAL ACCESS/EQUAL OPPORTUNITY Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information. To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************