Dispatcher jobs in Aurora, CO

Are you passionate about exceptional customer service? M and M is seeking a Client Services Dispatcher to be the friendly, professional voice for our customers. In this role, you'll manage inbound and outbound calls, schedule and dispatch service appointments, and ensure every client feels heard, respected, and confident in choosing MandM. If you thrive in a fast-paced environment and enjoy problem-solving while creating smooth, stress-free experiences for homeowners, this role is for you. Key Responsibilities Serve as the primary point of contact for residential HVAC and plumbing clients via high-volume inbound and outbound calls Schedule, coordinate, and dispatch service appointments with a strong focus on urgency, efficiency, and customer satisfaction Quickly assess customer needs, identify service requests or concerns, and provide clear, confident solutions De-escalate customer concerns with professionalism, empathy, and a solutions-based mindset Maximize booking opportunities by confidently communicating service options and converting calls into scheduled appointments Maintain accurate, detailed records of all customer interactions in ServiceTitan while multitasking calls and system updates Collaborate closely with technicians and internal teams to ensure timely arrivals and seamless service delivery Meet or exceed performance metrics while maintaining high-quality calls and following established call flows and scripts Continuously expand knowledge of MandM's services, memberships, and offerings to better serve customers What we're looking for: 2-4 years of call center, dispatch, or customer service experience (service-based industry preferred) Previous HVAC, plumbing, or home services experience is a strong plus Excellent phone presence with the ability to build rapport quickly and professionally Strong multitasking and time-management skills in a high-volume, fast-paced environment Confident decision-making skills with sound judgment and attention to detail Ability to talk and type simultaneously; minimum typing speed of 45 WPM Proficiency in Microsoft Office Benefits Great pay, great team Medical/Dental/Vision Health Savings Account 401k with 50% company match Paid holidays and sick days Work for a company that values the employees #MNMP Pay Range$21-$26 USD About M and M: M and M Heating, Cooling, Plumbing and Electrical, has been servicing the Longmont, Colorado and surrounding communities since 1998. We are a family-owned and operated business where providing excellent service to our customers is a must. With many years of experience in the HVAC field, talented employees and a world class training program, we are the premier destination those seeking a career in HVAC and Plumbing. We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy

Employment Type: 0 - Full-time Regular Pay Range: $63,336.00 - 87,360.00 Elected Office / Department: SHERIFF Douglas Regional 9-1-1, the largest Public Safety Answering Point in Douglas County, is accepting applications for the position of Emergency 911 Dispatcher. Dispatchers serve as the vital link between the public and emergency services, answering both emergency and non-emergency calls, and dispatching appropriate law enforcement, fire, and emergency medical services. This position supports public safety operations for both Douglas and Elbert Counties. Recognized as first responders under Colorado law, dispatchers at Douglas Regional 9-1-1 are critical to safeguarding lives and property. The role calls for confident, dependable individuals who take initiative and make rapid, well-reasoned decisions in demanding, high-pressure situations. Success in this position requires composure, adaptability, and unwavering resilience under stress. Schedule * 12-hour shifts (6:00 a.m.-6:00 p.m. / 6:00 p.m.-6:00 a.m.) ~ Schedule subject to change * Alternating 3-day/4-day workweeks * Includes mandatory on-call shifts and mandatory overtime Essential Duties and Responsibilities * Receive, evaluate, and process emergency and non-emergency calls for service across Douglas and Elbert Counties * Dispatch law enforcement, fire, and EMS units in accordance with established protocols * Provide Emergency Medical Dispatch (EMD) instructions, including CPR and other lifesaving guidance * Monitor unit status, ensure responder safety, and maintain situational awareness of incidents * Operate Computer-Aided Dispatch (CAD), radio, and multiple technology systems simultaneously * Accurately document call information and maintain detailed records * Provide emergency communications on scene of critical incidents using the agency's Incident Dispatch Vehicle (IDV) * Perform other related duties as assigned Essential Job Functions * Communication Skills: Effectively conveys information and listens with empathy; projects voice clearly; can control a conversation under stress * Social Awareness: Acts appropriately under high stress; displays compassion to those in distress; calms callers in crisis * Multi-Tasking: Handles multiple responsibilities and systems simultaneously * Reliability: Demonstrates integrity, accountability, and confidentiality; delivers quality work on time * Customer Service: Anticipates responder and citizen needs; maintains professionalism * Testimony: Able to provide credible testimony in legal proceedings Compensation Douglas Regional 9-1-1 offers a competitive salary structure with progression based on years of service as a dispatcher: Dispatcher TierMonths of ExperienceMonthly SalaryAnnual Salary 1 < 12 months $5,278 $63,336 2 13-24 months $5,501 $66,006 3 25-36 months $5,723 $68,675 4 37-48 months $5,945 $71,345 5 49-60 months $6,168 $74,015 6 61-72 months $6,390 $76,684 7 73-84 months $6,613 $79,354 8 85-96 months $6,835 $82,024 9 97-108 months $7,058 $84,693 10 109-120 months $7,280 $87,360 Benefits Package We offer a generous benefits package including, but not limited to: * Medical, dental, and vision coverage * 401(a) mandatory 8% contribution with Douglas County matching 8% * Douglas County matches 457 Deferred Compensation contributions dollar-for-dollar up to 3% of annual salary * Basic Life Insurance and AD&D, Long-Term Disability, and Employee Assistance Plan * Supplemental Life Insurance, Long-Term Disability buy-up, Accident Insurance, and Critical Illness Insurance * Wellness Program - Peer Support, Chaplain Services, Medical Services (psychological, acupuncture, massage therapy, chiropractic, hormonal therapy, physical therapy), financial resources, and estate planning * Public Service Loan Forgiveness opportunities (for those who qualify) * For a detailed overview, please view the Douglas County Employee Benefit Guide Education, Experience, and Minimum Requirements * High school diploma or GED * This is a shift position requiring the ability to work nights, weekends, and holidays in a closed, secure environment * Ability to work on-call and mandatory overtime as required * Ability to pass qualifying physical exams, polygraph, psychological, and background investigation * Apply common-sense understanding to carry out detailed and complex procedures according to standard operating procedures * Ability to remain calm and effectively communicate under pressure and unusual circumstances * Ability to multitask and demonstrate strong attention to detail consistently * Ability to utilize a headset for phones/radio and hear in a busy communications center * Type accurately at a minimum of 40+ words per minute * Proficiency with personal computers and Windows-based applications * Obtain and maintain required certifications: CCIC/NCIC, NENA Core Competencies, CPR, and EMD * Possession of a valid Colorado driver's license Desired Qualities The ideal candidate is calm under pressure, quick-thinking, and driven to serve with compassion. We seek candidates who are: * Able to thrive in fast-paced, detail-oriented environments * Clear, calm, and confident communicators under stress * Tech-savvy multitaskers skilled in managing multiple systems * Compassionate, resilient team players with integrity * Self-starters who work independently under pressure with minimal guidance Training and Certification All new dispatchers complete a structured training program through our APCO Accredited Training Program. This nationally recognized program ensures dispatchers are trained to the highest standards in call-taking, law enforcement dispatch, fire dispatch, and emergency medical dispatch. Required certifications include: * State and federal systems access (CCIC/NCIC) * Crisis Intervention Training (CIT) * NENA Core Competencies for Emergency Communications Working Conditions * Work is performed in a closed, secure communications center with multiple computer monitors, continuous phone and radio traffic, and frequent interruptions * Dispatchers must sit or remain at a workstation for long periods while maintaining intense focus and attention to detail * The position requires working under high-pressure conditions, making rapid and accurate decisions that directly affect community and responder safety * Critical incidents often involve exposure to traumatic or emotionally distressing content; dispatchers must manage stress and maintain professionalism at all times * Schedules include nights, weekends, holidays, mandatory overtime, and on-call shifts to ensure 24/7 coverage Note: The successful applicant must be able to perform all job functions, unassisted, at a pace and level consistent with operational requirements. ADDITIONAL INFORMATION: In the event of an emergency/disaster in or near the County, all County employees are expected to make every effort to be available to assist the County Manager, Elected/Appointed Officials and Department Directors to ensure the continued operation of any and all necessary County functions. This may mean being available to perform additional duties and hours beyond what is normally required. In the event that an exempt employee does work more than 40 hours a week in support of County operations during an emergency, such employee may receive overtime or other appropriate wage compensation in accordance with existing County policies or at the discretion of the County.

FLSA: Non-Exempt COMPENSATION SCHEDULE: Link to ******************************************** Educational Support Personnel Compensation PAY GRADE: Range 9 BENEFITS: Our employee benefits package includes medical insurance, dental insurance, vision insurance, health savings accounts, flexible spending accounts, life insurance, accidental death and dismemberment, long term disability, critical illness insurance, and accident insurance. Visit our website for full details. SUPERVISOR: Supervisor or designee. SUMMARY: Receive incoming telephone and/or radio calls regarding emergency and non-emergency situations, determine response requirements, and dispatch appropriate personnel to situations. Accurately enter, update, and retrieve information utilizing computerized data and telephone systems. Relay critical information and messages to and from District sites and personnel and external emergency response agencies. DUTIES AND RESPONSIBILITIES: The following tasks describe the basic functions of the job; not all tasks may be performed by each employee. Duties and assignments may vary based on building assignment and academic year. The following frequencies and percentage of time spent are approximations only. Receive incoming telephone and/or radio calls regarding emergency and non-emergency situations; interrogate requestors to obtain detailed information regarding location and nature to determine the proper response necessary according to protocol. [Daily, 25%] Receive all incoming requests for services through work orders, phone, radio, alarm monitoring, and/or computer messages and assign to proper personnel by radio or other methods according to established procedure. [Daily, 25%] Determine dispatch response requirements and dispatch to appropriate personnel based on relative priorities of situations and protocols, and follow up in accordance with established District policies and procedures. [Daily, 15%] Monitor non-emergency and emergency incidents (accidents, medical situations, alarms, etc.), utilizing maps to determine appropriate asset based on locations. [Daily, 10%] Accurately enter, update, and retrieve information utilizing computerized data and telephone systems regarding status updates, student ridership, student addresses, unit locations, stops locations, GPS coordinates, and bus route coverage. [Daily, 5%] Monitor and relay information from multiple systems including but not limited to: Safe2Tell, security cameras, and building access cards. [Daily, 5%] Relay critical information and messages to and from District sites, to internal administrators, external emergency response agencies, and to all other individuals or groups requiring notifications. [Daily, 5%] Participate in the daily operations management, including assessing driver and para-educator call-outs, driver and para-educator check-in, vehicle availability, assisting bus drivers with route directions, and other assistance as needed. [Daily, 3%] Responsible for recording and tracking information: on-time performance using GPS data, requests, dispatches, work orders, and maintaining files of information relating to emergency calls such as personnel rosters, emergency call-out lists, accidents/incidents, and personnel issues. [Daily, 3%] Maintain access to, and security of, highly sensitive materials. [Daily, 2%] Perform other related duties as assigned or requested. [Daily, 2%] MINIMUM QUALIFICATIONS: High school diploma or equivalent. Dispatch, call center, security, law enforcement, or military experience. Must meet insurability requirements of the Colorado School District Self-Insurance Pool. Basic knowledge of typical office equipment such as telephones, copiers, fax machines, email, etc. Basic knowledge of Microsoft Office and various software applications. Basic knowledge of Department of Transportation (DOT), FMCSA, CDE, and CDL rules and regulations, and state and federal laws applicable to students. Basic knowledge of 2-way radio procedures. Basic knowledge of GPS-Based Automatic Vehicle Location (AVL) systems. Basic organizational skills and ability to multi-task. Basic interpersonal relations skills. Intermediate public relations skills. Intermediate verbal and written communication skills. Ability to operate base radio. Ability to communicate clearly in a timely manner, using professional demeanor and radio etiquette. Ability to work alone and collaboratively in a high stress environment using professional manners, following direction and keeping safety at the forefront of every interaction. Ability to interact with other employees professionally. Ability to assess alternate routes and road hazards. Ability to maintain confidentiality in all aspects of the job to include HIPAA, HITECH, FERPA, other medical information, and student accommodations. Ability to work in a collaborative environment and interact positively and constructively with supervisors, staff members, students, the community, and other District stakeholders. Priority on student safety and customer service to all customers. Criminal background check and fingerprinting required for hire. REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: All certifications, licenses, and registrations must be valid and unexpired. Colorado driver's license. PREFERRED QUALIFICATIONS: Experience with emergency response. Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. Bilingual (English and additional language). Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement. PHYSICAL AND MENTAL DEMANDS/WORK ENVIRONMENT: Must be willing to work a flexible schedule, including on-call and shift work. Light physical effort (lifting up to 10 pounds). Frequent standing and walking. Prolonged and confined sitting with limited freedom to move about. Occasional bending. Occasional lifting, pulling, and pushing. Good motor skills. Manual dexterity to operate a computer keyboard. Repetitive motions/reaching. Close, distance, color, and peripheral vision. Visual concentration, depth perception, and ability to adjust focus. Eye/hand coordination. Speaking and hearing. Concentrated reading/writing/mathematics. Typical emergency response/reactive environment. Last Updated: 2020/2021

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

The Dispatcher role is perfect for someone who thrives in a fast-paced environment and enjoys being the central hub of communication. You'll coordinate technicians, solve problems in real-time, and keep jobs running smoothly, making a direct impact on customer satisfaction and field productivity. It's a great fit for someone organized, proactive, and ready to be a key player in daily operations. RK Overview RK Industries (RK) is a second-generation family-owned business built on hard work and strong values. Led by brothers Rick and Jon Kinning, we take pride in delivering a wide range of hands-on services including construction, manufacturing, custom fabrication, and building services. With seven specialized business units working in close coordination, we ensure every job is done right from start to finish. Our proven methods, focus on safety, and commitment to quality help bring our customers' biggest ideas to life. Role Responsibilities Assists in the administration of service coordination, field productivity and field profitability. Also assists the Superintendents in achieving the goals and objectives of the Department. Schedule service, maintenance and warranty work taking into consideration the expected complexity of the work versus the experience and capabilities of the technician. Assist the Field Services Manager/Director and Superintendents in the planning, organization, motivation and coordination of the department's resources and objectives. Assists in answering heavy phone volume for both internal and external customers. Strives for first call resolution, assists in the resolution of customer complaints in a timely, efficient and cost-effective manner, and knows when to reach out to management for assistance. Guide field staff in properly completing specialized forms required and assist in getting the paperwork to the necessary departments. Daily coordination with the Superintendents and technicians. Takes responsibility for seeing the job is completed satisfactorily by following up on callbacks and completion of jobs. Initiates actions to verify or respond to changes in appointment times including contracting customers to verify scheduled appointments, notifying customer when technicians will be late, reschedule missed appointments and place follow up calls. Checks in regularly with customers via phone or email to stay on track, avoid problems and make sure the customer is pleased. Makes appropriate judgements to remedy problems and ensure service recovery. Actively listens to customers, sets clear mutual expectations, empathizes as necessary and is friendly and professional. Works with Field Supervisors to prioritize open calls and then dispatches in a timely manner. Working hours are Monday - Friday, 8:00am to 4:30pm. Qualifications Assists in the administration of service coordination, field productivity and field profitability. Also assists the Superintendents in achieving the goals and objectives of the Department. Schedule service, maintenance and warranty work taking into consideration the expected complexity of the work versus the experience and capabilities of the technician. Assist the Field Services Manager/Director and Superintendents in the planning, organization, motivation and coordination of the department's resources and objectives. Assists in answering heavy phone volume for both internal and external customers. Strives for first call resolution, assists in the resolution of customer complaints in a timely, efficient and cost-effective manner, and knows when to reach out to management for assistance. Guide field staff in properly completing specialized forms required and assist in getting the paperwork to the necessary departments. Daily coordination with the Superintendents and technicians. Takes responsibility for seeing the job is completed satisfactorily by following up on callbacks and completion of jobs. Initiates actions to verify or respond to changes in appointment times including contracting customers to verify scheduled appointments notifying customer when technicians will be late, reschedule missed appointments and place follow up calls. Accurately captures customer information GP Wennsoft, verifies documentation. Checks in regularly with customers via phone or email to stay on track, avoid problems and make sure the customer is pleased. Makes appropriate judgements to remedy problems and ensure service recovery. Actively listens to customers, sets clear mutual expectations, empathizes as necessary and is friendly and professional. Works with Field Supervisors to prioritize open calls and then dispatches in a timely manner. What Sets RK Industries Apart Safety: Our unmatched culture of safety is our foremost core value, guiding everything we do each day: Health, Safety, & Environmental Awards: Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry: Accreditations & Recognition Benefits: RK Industries offers competitive benefits to support your growth and well-being: Benefits & Rewards Philanthropy: RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation: RK Foundation Development: Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program: RK University & RK Apprenticeship Program Applications are accepted on an ongoing basis. RK Industries, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law

Eaton Sales and Service is currently seeking a Service Dispatcher based in our Denver, CO location. Does this sound like you: Do you have a solid work ethic? Are you comfortable using a computer? Does working for a 103-year-old, financially stable company on the cutting edge of new technology appeal to you? Highly organized and able to multitask? Excellent communication skills? Job responsibilities: Present yourself professionally as a representative of Eaton. Scheduling and dispatching of service technicians across multiple states. Communicating with management to resolve issues and satisfy requests for service. Creating work orders. Organize and prioritize calls according to urgency. Higher starting pay with the following: Two to three years of experience dispatching in a fast-paced environment while multitasking several schedules and priorities. What Eaton provides you: Paid time off 401(k) matching Dental insurance Health insurance Health savings account Vision insurance Pay: Starting at $60k per year Job type: Full Time Schedule: Monday through Friday

Done! Plumbing, Heating, Cooling, & Electrical: We have been your trusted HVAC, Plumbing, & Electrical provider serving the Denver metro area since 1999. Our top notch service and outstanding customer service are what makes Done the ‘go to' service company in the area. But where would we be without the heroes on our support team? We'd rather not find out! Apply to be a Done hero today! The Good Stuff: $20-24/hr - based on experience In-office position from 11am-8pm, weekend work required Great working environment Medical, Dental, Vision and more 401k with company matching PTO, Paid Holidays, Paid Parental Leave Job Duties: Organize & coordinate daily schedules based on call priority & technician ability Dispatch & debrief our technicians Monitor performance of service techs Communicate with customers in a timely & effective manner Understand sales goals & hold team accountable What you need: HS Diploma or GED 1+ year of dispatch or customer service experience. Proficiency with Microsoft Office or Google Suite Preferred experience using a Customer Service Software such as Service Titan High ability to multi-task and switch tasks quickly Excellent organizational skills

Boulder Valley School District is committed to create challenging, meaningful, and engaging learning opportunities so that all children thrive and are prepared for successful, civically engaged lives. Our comprehensive and innovative approach to education ensures that each student meets expectations relative to intellectual growth, physical development and social emotional well-being. The district covers approximately 500 square miles and serves the communities of Boulder, Erie, Louisville, Lafayette, Superior, Broomfield, Nederland, Ward, Jamestown and Gold Hill. Website: BVSD. Location: US:CO:BOULDER Department: Safety Security And Emergency Services Position Title: Security Dispatcher-Substitute Position Start Date: Immediately Position Type: Unit C-Security Work Schedule: As Needed Hourly Pay:*$28.08 Closing Date: December 21, 2025 Our People Are Our Strength in BVSD Summary: Performs routine security checks of schools in the district; responds to emergencies and takes necessary steps to address all emergencies; at times will be required to respond to matters pertaining to vandalism, theft, arson, personnel problems, etc.; work with appropriate law enforcement agencies when necessary. Responsibilities: Monitor, operate and manage all Security related software programs related to: fire alarm systems, security alarm systems, electronic lock systems, video camera systems, HVAC equipment and monitoring systems.Program Fobs, create new employee profiles and create new badges Program door schedules; lock and unlock doors manually; reset malfunctioning doors Provide communications during crisis events Provide support to Transportation DepartmentPrepare and print reports as needed Perform other duties as assigned Qualifications: Required:High School Diploma or equivalent Communicate (read, write, and speak) in EnglishComplete and submitted BVSD online application Computer experience (PC - Microsoft Office), along with several other software systems used in security.Preferred:Ability to monitor several alarm systems; radio dispatch for security agents, maintenance personnel and other district personnel Ability to handle emergencies, including maintenance and transportation emergencies Take overflow radio and telephone calls from transportation and central switchboard Must be self-motivated; work under minimal supervision; work cooperatively with the police department and the public as well as being a team player within the department Ability to substitute for other shifts when needed Salary Information: Salary Placement varies according to experience and education. BVSD engages in a salary placement process vs. a salary negotiation process. This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience and education. All salaries are set by Human Resources based on a review of qualifications compared to the requirements on the job description; therefore listing all related education and experience on your application is recommended. Application and Selection Procedure: * External Candidates: Apply on-line at jobs.bvsd * Current BVSD Employees: Must apply through the INFOR portal * If you do not have internet access, a computer is available in the Human Resources Division, Education Center, 6500 E. Arapahoe, Boulder, Colorado. * Applications are reviewed to match candidates with position qualifications, with a limited number selected for interviews. For the final selection, employment is contingent upon successful completion of the post-offer screening process, including a background check and possible medical examination. Benefits & Eligibility: Boulder Valley School District is proud to offer eligible employees excellent benefits which may include: * Free high-quality Health and Dental Coverage * Vision Coverage * Supplemental Life Insurance * Employee Assistance Program * Personalized Benefits * Identity Theft Protection * Flexible Spending Plans * Retirement Savings Plans * EcoPass Please see our Benefits Page for information on the benefits we offer and eligibility information. The Boulder Valley School District is an equal opportunity educational institution and does not unlawfully discriminate on the basis of race, color, ethnicity, sex, gender identity/expression, national origin, creed, religion, age, sexual orientation, disability or veteran status in admission or access to, and treatment and employment in its educational programs or activities. Inquiries or complaints: BVSD Legal Counsel - ************; Office for Civil Rights - ********************************************************

Pay Rate: $21.00 per hour Bonus eligible: $1000 Sign on bonus Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 12/4/2025 *if interested in opportunity, please submit application as soon as possible. Shift/Schedule Monday-Friday 7:00am-3:30pm Some Holidays required What does Nuclear Pharmacy contribute to Cardinal Health? Nuclear Pharmacy is responsible for providing radiopharmaceuticals and other drugs to medical care providers under highly regulated State and Federal guidelines may also consult with or advise physicians and nuclear medicine technologists on the safe and efficacious use of radioactive drugs for diagnosis and therapy. What Pharmacy Services & Delivery contributes to Cardinal Health Responsible for the prompt and accurate delivery and distribution of radiopharmaceuticals or oncology pharmaceuticals to medical care providers in accordance with customer demand and requirements of the assigned route. Prepares doses for shipment, prepares cases, wipes doses, and loads and unloads containers in keeping with the prescribed safety standards and Department of Transportation (DOT). Click here to watch a short video about what a Nuclear Pharmacy Driver does at Cardinal Health Responsibilities Assigns delivery routes to drivers and makes adjustments as needed Performs quality control checks as trained Processes incoming packages for pharmacy use Performs equipment checks for daily use Prepares and makes deliveries to customer accounts on assigned route using a company vehicle (non-cdl) Packages radiopharmaceutical medication for shipment, performs testing, and loads/unloads containers Uses a handheld tablet to scan customer orders for accuracy, obtain route stop information and navigation Processes packages returned from customer locations Maintains vehicles in proper working condition and may perform minor roadside repairs Performs general facility cleaning and other duties as required Qualifications High school diploma, GED or equivalent, or equivalent work experience, preferred Must hold a valid driver's license and have a good driving record Minimum of 18 years of age due to driving of company owned vehicle Prior delivery driving experience a plus Past driver dispatching experience preferred Ability to manage up to 75 pounds Comfortable driving in all weather conditions during day or night hours Ability to sit, stand, be mobile and operate a vehicle for extended periods of time Strong customer service and communication skills Ability to work weekends or be in a weekend rotation Ability to work holidays or be in a holiday rotation Ability to work on call or be in an on call rotation Flexibility to work various days, schedules, hours or overtime as needed Ability to use computers and tablets What is expected of you and others at this level? Applies acquired knowledge and skills to complete standard tasks Readily learns and applies new information and methods to work in assigned area Maintains appropriate licenses, training and certifications Works on routine assignments that require some problem resolution Works within clearly defined standard operating procedures and/or scientific methods Adheres to all quality guidelines Works under moderate degree of supervision Work typically involves regular review of output by work lead or supervisor Refers complex unusual problems to supervisor We support our veterans and will work with you during your military to civilian transition. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the primary communicator between clients and couriers.ResponsibilitiesDUTIES & RESPONSIBILITIES: · Answer and dispatch incoming calls from clients to couriers and enter information into courier software system. · Assign and dispatch all will calls and STAT's. · Monitor online dispatch board for potential issues. · Add, change or delete scheduled stops in planning. · Research and resolve client issues quickly and accurately. · Communicate unresolved client issues to direct supervisor immediately. · Monitor status of deliveries and pickups to ensure timely delivery to client. · Assist couriers as needed to help ensure routes are completed to client expectations. · Review route sheets for accuracy. · Negotiate courier payout. · Monitor and utilize web-based applications, tools, and reports. · Ensure policies and procedures as defined by clients and the company are being met. · Prepare SOP for each account; shift turnover. · Perform other duties as assigned.Required SkillsQUALIFICATIONS & REQUIREMENTS: Effective communicator, both written and oral. Excellent interpersonal and customer service skills. Team oriented environment. Strong problem solving skills and attention to detail. Ability to multi-task in a fast paced environment. Proficient in Microsoft Office or related software. Some college or college degree in business, logistics or related field preferred. 3+ years of customer service experience required. Courier software experience a plus. PHYSICAL REQUIREMENTS: Prolonged sitting at a desk. Heavy communication via phone and email. Ability to lift up to 15 lbs at a time.

Job Description Seeking a talented individual capable of multi-tasking. Applicant should be organized, detail-orientated and ready to start each day with a positive attitude. Primary job role will be dispatching/scheduling for our 20+ technicians. Secondary tasks may include assisting in office related tasks, e.g., organizing & filing paperwork, logging checks, etc. Must be able to retain information on multiple tasks, procedures and the abilities of our technicians. Multi-tasking is essential to this role and the ability to handle one's self in a noisy environment while still maintaining professionalism. Must be capable of working with Apple products (iPhones and Mac computers, including Numbers and Pages). Knowledge of the Foothills and surrounding areas is a plus. Our hours of operation are 7:00 a.m. to 9:00 p.m., Sunday through Saturday. You must be flexible to work nights and weekends! We offer a $2.00 shift differential for weekend shift hours. This is a full time position which includes benefits after a probationary period. Depending on experience, pay may be negotiable. Not a remote position. Job Type: Full-time Salary: $20.00 - $24.00 per hour. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Ability to commute/relocate: Longmont, CO 80504: Reliably commute or planning to relocate before starting work (Required) Experience: Computer skills: 1 year (Required) Office: 1 year (Required) Shift availability: Night Shift (Required) Day Shift (Preferred) Weekend Shift (Required) Work Location: In person

Job Description Be the heart of our team at Parker Heating and Air in Parker, CO! Are you ready to join a company that values your skills and rewards your dedication? As our full-time Service Dispatcher, you'll enjoy a competitive pay range of $18-$32/hour and incredible benefits, including: 100% paid health insurance 100% paid Aflac supplemental insurance 401(k) plan with up to 5% company match Paid vacations New company vehicles and equipment Flexible working hours Company parties & events Your ability to stay organized, communicate effectively, and provide exceptional customer service will shine in this role. If you thrive in dynamic environments and enjoy being the backbone of a team, this is your chance to make an impact every day. WANT TO KNOW MORE ABOUT OUR FAMILY-ORIENTED BUSINESS? We are a customer-focused heating, air-conditioning, and plumbing company for which excellence has been our hallmark since 2002. From winter's chill through the dog days of summer, our primary goal is to keep our clients' homes, throughout the southeast Denver Metro Area, comfortable for them and their families. But, that's just the beginning! We also offer them peace-of-mind as we ensure that their equipment operates safely, saves them money on their fuel bills, and delivers relief to those with allergies. We take special pride in the people we train and employ, a fact that is obvious in their attitude and integrity. We wouldn't have received a 2017 Angie's List Super Service Award and a 2019 Nextdoor Neighborhood Favorite Award without them! In order to attract and retain such awesome employees, we offer top pay, nice incentives, great benefits, extra perks, and opportunities to learn and advance in their career. We are an in-house testing facility for NATE certification and provide it to our employees at no charge. DO YOU MEET THESE QUALIFICATIONS? Working knowledge of ServiceTitan Experience with Microsoft Office, email, and internet First-class customer service skills Phone skills Communication skills (in-person and over the phone) Organizational and time management skills Attention to detail skills A desire to learn Ability to consistently commute to Parker, CO Dispatching experience (preferred) Familiarity with the HVAC industry is preferred WHAT WILL YOU DO AS A SERVICE DISPATCHER? As our Service Dispatcher, your day is a rewarding mix of multitasking and meaningful work. Each day, you will: Dispatching and scheduling service calls to field technicians to provide prompt, convenient service and time/mileage-efficient routes for technicians. Updating and informing clients on maintenance requirements and new services. Use ServiceTitan software to take customer calls, ensure that our clients are heard, and receive the best customer service possible. Providing basic office duties READY TO APPLY AND ADVANCE YOUR CAREER? If you think this Service Dispatcher job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. Good luck!

Job Details MCAIR - BROOMFIELD, CO Part Time High School $17.00 - $19.00 Hourly Up to 25% Any EducationDescription Authorizes regulates and controls flights according to government and company regulations to expedite and ensure the safety of flights. Essential Functions Request amount of fuel, oil, deicing needed to line service from student or instructor, and fuel regulations prescribed by Federal Aviation Agency. Guide and direct students in scheduling flight operations and utilization of aircraft. Responsible for arrival/end-of-day inspection of the for security. Schedule, plan, and control the dispatch of aircraft, report all schedule changes, and student/instructor “no shows” daily. Review documentation to release flight for takeoff including financial means to pay for flight scheduling flight. Coordinate with instructors to ensure students for flight. Coordinate with Director of Maintenance on requirements and estimated time in commission (ETIC). Ensure aircraft maintenance schedules and aircraft time in service does not ADs and 100-hour inspection intervals. Prepare log of flights, delays, and cancellations, and list reasons for changes in schedule or flight plans. Complete reports as required. Maintain dispatch area in a professional manner and enforce the Student Code of Conduct rules while a positive, customer-friendly attitude. Work a flexible schedule when required due to business necessity. Ensure compliance with all Spartan policies and procedures related to flight and dispatch operations. Perform other incidental duties as may be assigned. Qualifications Education and Work Experience High School diploma or GED required One (1) year of related experience preferred Certificates, License, Registrations None Supervisory Responsibilities None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hand to lift, handle, or feel; talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance, stoop, kneel, crouch or crawl. The employee must frequently lift and/or balance up to ten pounds and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, and depth perception. AAP/EEO Statement Spartan provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. In keeping with the above conviction, Spartan is committed to assuring that: All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law. Employment decisions are based on the principles of equal opportunity and affirmative action; and all personnel actions such as compensation, benefits, transfers, training, and participation in social and recreational programs are administered without regard to race, creed, color, sex, age, national origin, disability, veteran status, or any other characteristic protected by law. Benefits: 401(k) and Employer Match Medical Insurance HSA/FSA Dental Insurance Vision Insurance Life Insurance Paid Time Off Employee Assistance Program Tuition Reimbursement/Employee Scholarship

Are you passionate about exceptional customer service? M and M is seeking a Client Services Dispatcher to be the friendly, professional voice for our customers. In this role, you'll manage inbound and outbound calls, schedule and dispatch service appointments, and ensure every client feels heard, respected, and confident in choosing MandM. If you thrive in a fast-paced environment and enjoy problem-solving while creating smooth, stress-free experiences for homeowners, this role is for you. Key Responsibilities Serve as the primary point of contact for residential HVAC and plumbing clients via high-volume inbound and outbound calls Schedule, coordinate, and dispatch service appointments with a strong focus on urgency, efficiency, and customer satisfaction Quickly assess customer needs, identify service requests or concerns, and provide clear, confident solutions De-escalate customer concerns with professionalism, empathy, and a solutions-based mindset Maximize booking opportunities by confidently communicating service options and converting calls into scheduled appointments Maintain accurate, detailed records of all customer interactions in ServiceTitan while multitasking calls and system updates Collaborate closely with technicians and internal teams to ensure timely arrivals and seamless service delivery Meet or exceed performance metrics while maintaining high-quality calls and following established call flows and scripts Continuously expand knowledge of MandM's services, memberships, and offerings to better serve customers What we're looking for: 2-4 years of call center, dispatch, or customer service experience (service-based industry preferred) Previous HVAC, plumbing, or home services experience is a strong plus Excellent phone presence with the ability to build rapport quickly and professionally Strong multitasking and time-management skills in a high-volume, fast-paced environment Confident decision-making skills with sound judgment and attention to detail Ability to talk and type simultaneously; minimum typing speed of 45 WPM Proficiency in Microsoft Office Benefits Great pay, great team Medical/Dental/Vision Health Savings Account 401k with 50% company match Paid holidays and sick days Work for a company that values the employees #MNMP Pay Range$21-$26 USD About M and M: M and M Heating, Cooling, Plumbing and Electrical, has been servicing the Longmont, Colorado and surrounding communities since 1998. We are a family-owned and operated business where providing excellent service to our customers is a must. With many years of experience in the HVAC field, talented employees and a world class training program, we are the premier destination those seeking a career in HVAC and Plumbing. We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy

Sanders & Johnson, Inc. is hiring a professional problem solver to join our Indian Hills, CO office as a full-time Plumbing and HVAC Service Dispatcher! We're looking for someone with a reliable work ethic, a desire to excel, and prior dispatch experience. Pay: Our HVAC Service Dispatcher makes $22.00 - $25.00/hour, depending on experience. Benefits: * 401(k) retirement plan * PTO, sick leave, vacation time, and paid holidays * Health, dental, and vision insurance * Life and AD&D insurance * Opportunities for training and advancement * Direct deposit * A beautiful, dog-friendly office and a team with a sense of humor * Potential to work from home one day per week YOUR ROLE: Every day as our Plumbing and HVAC Service Dispatcher brings new opportunities to help others and make a positive impact! When you join us, you'll be responsible for: * Working a flexible 40-hour schedule, Monday through Friday * Answering incoming phone calls and effectively communicating with current customers, prospects, and field technicians * Maintaining a positive, polite, and professional attitude during every interaction * Learning about the caller's needs, answering questions about our services, and scheduling appointments * Efficiently dispatching technicians to jobs and coordinating their movements to support daily productivity * Completing accurate data entry and entering customer information into our dispatch software * Assisting with additional responsibilities like promoting service agreements and selling accessories over the phone WHAT WE NEED FROM YOU * 3+ years of dispatch experience * Ability to remain calm and professional during challenging interactions * Ability to follow up after requests and see projects through to completion * Proficiency with technology and modern dispatch software, preferably ServiceTitan * Analytical problem-solving skills * Attention to detail and organizational skills * Punctual, dependable, and trustworthy personality * Self-starter mentality with a fast-paced work ethic Our ideal HVAC Service Dispatcher has some dispatch experience in a related trade and is familiar with coaching programs like Praxis S-10, Nexstar, and Blue Collar Success Group. WE'RE EXCITED TO MEET YOU! Denver is an extraordinary city, with incredible winters and even more spectacular summers. That's why Jim Sanders and Dan Johnson started Sanders & Johnson back in 1977. Because we rely on our customers to such a great extent, we know how important it is to provide total satisfaction and personalized customer service. With over 48 years of providing the finest residential indoor air quality, temperature, and humidity levels, hardly any job is beyond our skill level. We are a small but GROWING team that always provides the highest service and quality on every job we do. We also like to have FUN and view ourselves as very different from other HVAC and plumbing businesses. We are a locally owned company and have great leadership who are personally interested in the success of the organization, a loyal base of customers going back decades, a long-term strategy, and a vision for future expansion while protecting our reputation for honesty and integrity and remaining locally owned. Most of all we are a fun team of people who enjoy working with each other while serving a great group of customers. Apply for this critical dispatch position using our initial application!

Job Details Entry Colorado Office - Lakewood, CO Full Time Not Specified Any Customer ServiceJob Summary Quicksilver Express Courier is an on-demand delivery company looking to hire a full time Customer Service Representative who will also cross train for a Dispatcher Position. This is not a call center position. If you are detail oriented and able to work well with others in a fast-paced environment, then this is the position for you! MUST be reliable! MUST work well with others! Customer Service Responsibilities: Provide accurate and professional customer service Incoming order entry via phone, email, web Outbound calls to customers with delivery status Provide problem resolution for customers and drivers Accurate and complete documentation of all issues Constant contact with other reps and dispatchers Multitask between order entry, monitoring delivery status, problem resolution, etc. Other customer service and office duties Dispatcher Responsibilities: Ability to select best possible driver based on location, ability, vehicle specifications & current work load Ability to navigate upwards of 30 drivers simultaneously to complete more than 200+ expedited deliveries per day Continually analyze drivers and deliveries as the situation changes; provide alternative options for when plan A is disrupted Possess superior communication skills to quickly relay concise, detailed information to drivers, customer and office staff Ability to identify driver, customer & support staff errors & implement corrective action in a timely fashion Coach new drivers as part of their on-the-job training, providing additional instruction and guidance Job Specifications High school diploma/GED required Strong knowledge of the metro and surrounding areas Background experience in a customer service environment with problem resolution skills Call center experience or transportation experience preferred Must be able to work a flexible schedule that includes occasional evenings, weekends and holidays Exhibit a strong attention to detail Ability to work in a team environment in high pressure situations Strong written and oral communication skills are essential Ability to Multi-task in the areas of customer service and order entry Must be reliable and punctual - maintain excellent attendance Basic computer skills -- will use windows-based software Basic to advanced typing skills - Minimum 34 words per minute Capable of working in a fast-paced environment Must be able to cross train in a dispatch position PREVIOUS TRANSPORTATION EXPERIENCE PREFERRED, but not required

The Dispatcher role is perfect for someone who thrives in a fast-paced environment and enjoys being the central hub of communication. You'll coordinate technicians, solve problems in real-time, and keep jobs running smoothly, making a direct impact on customer satisfaction and field productivity. It's a great fit for someone organized, proactive, and ready to be a key player in daily operations. RK Overview RK Industries (RK) is a second-generation family-owned business built on hard work and strong values. Led by brothers Rick and Jon Kinning, we take pride in delivering a wide range of hands-on services including construction, manufacturing, custom fabrication, and building services. With seven specialized business units working in close coordination, we ensure every job is done right from start to finish. Our proven methods, focus on safety, and commitment to quality help bring our customers' biggest ideas to life. Role Responsibilities * Assists in the administration of service coordination, field productivity and field profitability. Also assists the Superintendents in achieving the goals and objectives of the Department. * Schedule service, maintenance and warranty work taking into consideration the expected complexity of the work versus the experience and capabilities of the technician. * Assist the Field Services Manager/Director and Superintendents in the planning, organization, motivation and coordination of the department's resources and objectives. * Assists in answering heavy phone volume for both internal and external customers. * Strives for first call resolution, assists in the resolution of customer complaints in a timely, efficient and cost-effective manner, and knows when to reach out to management for assistance. * Guide field staff in properly completing specialized forms required and assist in getting the paperwork to the necessary departments. * Daily coordination with the Superintendents and technicians. * Takes responsibility for seeing the job is completed satisfactorily by following up on callbacks and completion of jobs. * Initiates actions to verify or respond to changes in appointment times including contracting customers to verify scheduled appointments, notifying customer when technicians will be late, reschedule missed appointments and place follow up calls. * Checks in regularly with customers via phone or email to stay on track, avoid problems and make sure the customer is pleased. * Makes appropriate judgements to remedy problems and ensure service recovery. * Actively listens to customers, sets clear mutual expectations, empathizes as necessary and is friendly and professional. * Works with Field Supervisors to prioritize open calls and then dispatches in a timely manner. * Working hours are Monday - Friday, 8:00am to 4:30pm. Qualifications * Assists in the administration of service coordination, field productivity and field profitability. Also assists the Superintendents in achieving the goals and objectives of the Department. * Schedule service, maintenance and warranty work taking into consideration the expected complexity of the work versus the experience and capabilities of the technician. * Assist the Field Services Manager/Director and Superintendents in the planning, organization, motivation and coordination of the department's resources and objectives. * Assists in answering heavy phone volume for both internal and external customers. * Strives for first call resolution, assists in the resolution of customer complaints in a timely, efficient and cost-effective manner, and knows when to reach out to management for assistance. * Guide field staff in properly completing specialized forms required and assist in getting the paperwork to the necessary departments. * Daily coordination with the Superintendents and technicians. * Takes responsibility for seeing the job is completed satisfactorily by following up on callbacks and completion of jobs. * Initiates actions to verify or respond to changes in appointment times including contracting customers to verify scheduled appointments notifying customer when technicians will be late, reschedule missed appointments and place follow up calls. * Accurately captures customer information GP Wennsoft, verifies documentation. * Checks in regularly with customers via phone or email to stay on track, avoid problems and make sure the customer is pleased. * Makes appropriate judgements to remedy problems and ensure service recovery. * Actively listens to customers, sets clear mutual expectations, empathizes as necessary and is friendly and professional. * Works with Field Supervisors to prioritize open calls and then dispatches in a timely manner. What Sets RK Industries Apart * Safety: Our unmatched culture of safety is our foremost core value, guiding everything we do each day: Health, Safety, & Environmental * Awards: Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry: Accreditations & Recognition * Benefits: RK Industries offers competitive benefits to support your growth and well-being: Benefits & Rewards * Philanthropy: RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation: RK Foundation * Development: Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program: RK University & RK Apprenticeship Program Applications are accepted on an ongoing basis.

Service Dispatcher Job Description Job Information Job Title Service Dispatcher Reports To Service Operations Manager Location Thornton, CO Hours 7:00 AM - 4 PM About Murphy Company Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking for Someone Like You As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed. The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs. Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization. Your Day-to-Day at Murphy Company Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients. Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions. Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support. Bring Your A-Game! Our ideal candidate should possess the following traits: Excellent professionalism and attention to detail. At least 1 year of work experience in a high-volume environment. Self-starter: Must have the ability to work well as part of a team and independently. Technology skills: General comfort using technology and able to learn new tools quickly. Critical thinking: Must have the ability to problem solve creatively and independently. Strong interpersonal skills. At least 1 year of experience using MS Outlook. What We Will Bring to the Table A collaborative, family-friendly work environment Knowledge and expertise that has helped us grow and thrive for the last 112 years Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. A personal time off plan that rivals our competitors

Job Description Sanders & Johnson, Inc. is hiring a professional problem solver to join our Indian Hills, CO office as a full-time Plumbing and HVAC Service Dispatcher! We're looking for someone with a reliable work ethic, a desire to excel, and prior dispatch experience. Pay: Our HVAC Service Dispatcher makes $22.00 - $25.00/hour, depending on experience. Benefits: 401(k) retirement plan PTO, sick leave, vacation time, and paid holidays Health, dental, and vision insurance Life and AD&D insurance Opportunities for training and advancement Direct deposit A beautiful, dog-friendly office and a team with a sense of humor Potential to work from home one day per week YOUR ROLE: Every day as our Plumbing and HVAC Service Dispatcher brings new opportunities to help others and make a positive impact! When you join us, you'll be responsible for: Working a flexible 40-hour schedule, Monday through Friday Answering incoming phone calls and effectively communicating with current customers, prospects, and field technicians Maintaining a positive, polite, and professional attitude during every interaction Learning about the caller's needs, answering questions about our services, and scheduling appointments Efficiently dispatching technicians to jobs and coordinating their movements to support daily productivity Completing accurate data entry and entering customer information into our dispatch software Assisting with additional responsibilities like promoting service agreements and selling accessories over the phone WHAT WE NEED FROM YOU 3+ years of dispatch experience Ability to remain calm and professional during challenging interactions Ability to follow up after requests and see projects through to completion Proficiency with technology and modern dispatch software, preferably ServiceTitan Analytical problem-solving skills Attention to detail and organizational skills Punctual, dependable, and trustworthy personality Self-starter mentality with a fast-paced work ethic Our ideal HVAC Service Dispatcher has some dispatch experience in a related trade and is familiar with coaching programs like Praxis S-10, Nexstar, and Blue Collar Success Group. WE'RE EXCITED TO MEET YOU! Denver is an extraordinary city, with incredible winters and even more spectacular summers. That's why Jim Sanders and Dan Johnson started Sanders & Johnson back in 1977. Because we rely on our customers to such a great extent, we know how important it is to provide total satisfaction and personalized customer service. With over 48 years of providing the finest residential indoor air quality, temperature, and humidity levels, hardly any job is beyond our skill level. We are a small but GROWING team that always provides the highest service and quality on every job we do. We also like to have FUN and view ourselves as very different from other HVAC and plumbing businesses. We are a locally owned company and have great leadership who are personally interested in the success of the organization, a loyal base of customers going back decades, a long-term strategy, and a vision for future expansion while protecting our reputation for honesty and integrity and remaining locally owned. Most of all we are a fun team of people who enjoy working with each other while serving a great group of customers. Apply for this critical dispatch position using our initial application!