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  • Dispatcher Field Service

    Mi Windows and Doors 4.4company rating

    Dispatcher job in Tampa, FL

    Dispatcher - Window and Door Field Service in Tampa, FL. Schedule: Monday thru Friday from 7:30 to 4:00 ; Compensation Range: $ - $ (depending on experience) As a Dispatcher - Window and Door Field Service, at PGT Innovation (Part of MITER Brands) you'll play a key role in coordinating service technicians and ensuring timely, efficient, and high-quality service delivery. You'll manage scheduling, communication, and logistics to support our commitment to customer satisfaction and operational excellence. 🏢 Join MITER Brands™ - Where Innovation Meets Craftsmanship. MITER Brands™ is more than a window and door manufacturer-we're shaping the future of residential living. As the powerhouse behind trusted names like Milgard, MI Windows & Doors, and PGTI, we're one of the nation's largest suppliers of vinyl windows and patio doors, with state-of-the-art facilities across the country. Responsibilities Receive service requests from processors and determine technician needs. Scheduling appropriate service techs and coordinate multi-tech jobs. Open service lists, prioritize older and urgent cases, Logistics Planning Map service locations and communicate availability to customers. Communicate with techs regarding job outcomes, site issues, and part orders. Monitor techs' time off, redirected time, and cross-area support. Request parts, close services, and balance workloads across teams. Identify root causes and prioritize tasks effectively. Qualifications Strong organizational and communication skills Proficiency with Outlook and scheduling tools Ability to work independently and collaboratively Office-Based Frequent sitting, walking, and standing in a typical office setting. Manual Dexterity Regular use of hands and fingers for office equipment. Communication Oral and auditory capacity for phone and in-person interactions. Attendance Consistent daily presence required to maintain service levels. What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
    $29k-35k yearly est. 16d ago
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  • Dispatcher (Public Safety Telecommunicator)

    Manatee County Sheriff's Office 4.0company rating

    Dispatcher job in Bradenton, FL

    Receives calls for emergency and non-emergency services, screens calls and dispatches law enforcement or other appropriate response vehicles to investigate; operates a computer-aided dispatch system and computerized electronics communication system; monitors radio traffic, and location information of law enforcement personnel. * Ability to accurately enter and/or retrieve information from various computer systems and/or programs in a timely manner. * Ability to communicate effectively verbally and in writing. * Ability to react quickly and calmly to emergency situations, recognize and understand others' reactions, use logic and reasoning to identify solutions, and make effective decisions while in stressful situations and circumstances. * Ability to prioritize work. * Knowledge of the geography of the county and its road network. * Knowledge of dispatch codes and signals used to respond to emergency and non-emergency services. * Knowledge of FCIC/NCIC rules and regulations, codes, and query forms. * Knowledge of computerized communications center systems and procedures. * Skill in the use of computers, two-way radio communications, and various other equipment used to perform daily functions of position. * Skill in eliciting critical information from citizens in a stressful or life threatening situation. * Skill in accurately performing data entry at 100 keystrokes per minute. PHYSICAL ABILITIES * Required to speak and hear clearly, sit for extended periods of time, normally 12-16 hours, and to use hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb stairs or balance; and to stoop, kneel, crouch, or crawl. * Vision abilities include close vision as well as color perception. * Answers emergency and non-emergency calls for service. * Operates a state-of-the-art computer aided dispatch (CAD) system and computerized electronics communication system. Screens and inputs calls for service into system including reported crimes(s), using proper event codes. * Evaluates and prioritizes calls for service to determine the nature of the call and appropriate level of service required. * Dispatches and monitors radio traffic and location information of law enforcement personnel simultaneously. * Checks jurisdictional boundaries and notifies other agencies when a call is within their boundaries. Provides assistance as requested. * Responds to inquiries from law enforcement personnel for information on tag numbers, warrants, and other miscellaneous inquiries. Makes phone calls as needed. * Maintains communication logs in accordance with state regulations and agency policies. * Successfully completes all assignments to duties as directed specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations. * Performs other related duties as assigned. POLICY * Arrives on time for work, limits breaks and lunches to the allotted time, and leaves on time. Uses leave in accordance with General Orders. Communicates and cooperates with management in providing proper notice of leave; patterns and amounts of leave usage (not including legitimate, properly scheduled and approved leave and protected leave). * Volume of work accomplished is consistent with position requirements and produced within quality tolerance standards. * Works with other team members to achieve group goals by contributing ideas in group settings, accepting ideas contributed by others, operating within team rules, participating in team meetings, working with team members to improve job knowledge and skills, putting team goals over personal goals, and supporting team leaders once decisions are made. * Follows standard office procedures, safety policies and procedures and agency General Orders. * Maintains good interpersonal relations (the manner in which the employee responds emotionally and verbally) with the public, other employees, and supervisors. This policy also relates to the image the employee projects and includes cleanliness and personal grooming. * Operates and cares for equipment, tools, and vehicles according to prescribed standards and schedules. * High school diploma or equivalent (GED) required. * Valid Florida driver license or valid Florida ID required. * Must become certified as a Florida DOE Public Safety Telecommunicator within twelve (12) months of appointment. * Must become certified as Emergency Police Dispatcher (EPD within six (6) months of appointment. * Must be NCIC/FCIC certified or must obtain certification within six (6) months of appointment. * This is a 24/7 operation. Employee must be able to work flexible hours/schedules. * Initial employment will be in a trainee status. Entry level salary range applies until after successful completion of all required training, after which salary will be increased. Equal Opportunity Employer The Manatee County Sheriff's Office is committed to a policy of equal employment opportunity for applicants and employees that fosters, maintains and promotes equal employment opportunity for all without regard to race, color, religion, national origin, citizenship, sex, political affiliation, veteran's status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal, state, or local law.
    $29k-40k yearly est. 11d ago
  • Dispatcher - Tampa

    Summit Materials 4.4company rating

    Dispatcher job in Tampa, FL

    The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service. Pay is dependent upon experience and will be discussed during the consideration process. Role & Responsibilities Responsibilities: Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations Able to remain calm and decisive in a potentially high stress/fast-paced work environment Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers Must be familiar with our delivery areas and must be able to assist drivers in finding job sites Must be able to determine travel time to jobs and best plant locations to service the job Accurately and promptly input orders to customer specifications for delivery Review and verify accurate delivery and product information on orders prior to delivery Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days Daily review of Driver timecards, delivery time reports and time entry/ tracking Qualifications: A minimum of 3 years customer service experience preferred High School diploma or general education degree (GED) required Prior dispatch experience, tracking and scheduling is preferred Bi-Lingual (Spanish/English) will be highly looked upon Computer Skills: typing skills, internet navigation Benefits Consistent work, with a work/life balance Paid Holidays Paid Time Off 401(k) Plan w/ employer match contribution Medical / Dental / Vision plan offered Life Insurance - Company Paid Short-term / Long-term Disability Insurance - Company Paid Get Hired What to Expect During our Hiring Process Background Check Motor Vehicle Record Check 5-Panel Drug Screen Fit for Duty Baseline Physical (if applicable) A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
    $26k-34k yearly est. 27d ago
  • OPS CALL TAKER - 76808173

    State of Florida 4.3company rating

    Dispatcher job in Tampa, FL

    Working Title: OPS CALL TAKER - 76808173 Pay Plan: Temp 76808173 Salary: $18.00/hr Total Compensation Estimator Tool Florida Highway Patrol Tampa Bay Regional Communications Center Other Personal Services (OPS) Opportunity * Open Competitive Advertisement* To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. Contact Person: Felice Lee, ************, ******************** The Organization The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. Our Benefits Include * State of Florida 401(a) FICA Alternative Plan* * Workers' Compensation * Reemployment Assistance (Unemployment Compensation) * Participation in certain State Group Insurance benefits (must meet eligibility requirements). * Deferred Compensation * Employee Assistance Program To learn more about FLHSMV and why it's a great place to work, visit our website at: flhsmv.gov/careers. Description of Job The Florida Highway Patrol's Tampa Bay Regional Communications Center is recruiting applicants for the OPS Law Enforcement Call Taker position. This position pays $18/hr. Members will work at least 40 hours per week. This position is ideal for students or for those seeking supplemental income. Job duties include answering emergency and non-emergency phone lines, including 911 transfer and *FHP calls. This position requires prolonged periods of sitting at a desk and utilizing a computer and telephone. Job Related Requirements * Must be at least 18 years of age. * A High School diploma or G.E.D. equivalent required. * Potential candidates will be required to successfully pass CritiCall (call simulation testing) prior to interview. Those meeting the pre-determined scoring criteria will be invited to an interview. Please note, CritiCall scores remain active for a period of 90 days. Applicants who re-apply within the 90-day window will not be eligible to re-take CritiCall. * The position you are applying is subject to a Level 2 background along with Criminal Justice Information Systems (CJIS) and State Law Enforcement Radio System (SLERS) security clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant's criminal and juvenile delinquency records, even those that have been sealed or expunged. Notes * In addition, potential candidates must successfully complete a Drug Test, Psychological, Vision, and Hearing Examination. General Information * The elements of the selection process may include a skill assessment and/or oral interview. * Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI. * OPS employees at FLHSMV are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $18 hourly 7d ago
  • Dispatch Coordinator - Bilingual

    Elite Flooring 4.3company rating

    Dispatcher job in Tampa, FL

    Elite Flooring Install Coordinator Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996. Job Description: Install Coordinator Reports To: Installation Manager Assignment Focus: We have an immediate opening for an Install Coordinator. The Install Coordinator will work directly with the Installation Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment. Primary Responsibilities: Assist with scheduling installations and assigning installers to jobs Follow-up with flooring installers and service techs throughout the day Communicating with all parties involved the status of jobs on the schedule Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies Maintains order status daily and updates the system with pertinent information Works to maintain strong relationships with our installer base Desired Skills and Experience: Must be able to multitask in a fast paced environment Sense of urgency and follow-through to complete tasks on time Excellent written and verbal communication skills Strong troubleshooting and critical thinking skills Detail and process oriented Ability to read and interpret floorplans, selections, and specifications Bilingual a MUST! Salary & Benefits Salary will be commensurate with experience Health insurance- 100% of employee premium paid Dental, Vision, Supplemental insurance: Available as employee paid benefit Paid time off (PTO) 100% Company-paid benefits: Life Insurance and AD&D coverage Paid Holidays
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Dispatch Clerk - II

    Amnet Services

    Dispatcher job in Tampa, FL

    America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own. Job Description Duties may include, but are not limited to, the following: A. Monitoring of all work activity and escalating as needed to ensure work is completed within set objectives. B. Coordinate/deploy resources as determined by alarms, queues, trouble volumes, outages, preventative maintenance requirements and provisioning work requests. C. Analyzing network facilities and CPE (Routers, CSU, Modem, etc.) equipment by using computerized test equipment to remotely isolate the repair problem. D. Monitoring and tracking Services and Network Operations provisioning, maintenance and alarm work active. E. Making risk assessments regarding the health of the Network based on standing alarms and other pertinent criteria. F. Contacting internal and external customers (IXCs, CLECs, ILECs, vendors, etc.) to verify the site readiness, activity, schedule repair, and quote billing charges if necessary. G. Operate a keyboard and use computers while sitting for prolonged periods of time. Generally wears a headset for extensive periods of time. H. Creating swivelchair dispatches as needed to ensure all provisioning and maintenance orders are cared for. I. May be required to perform additional duties and tasks as required by the Company. Job Qualifications Individuals with 2+ years working experience in the following systems: • Coa Global • ETMS WOW • PC • NETPRO • TCOMS • F&E • NOMCS • ERLOG • COA Scheduler Degree preferred but not required Shift TBD: Initially set at 8am-5pm but this schedule is subject to change as this is 24/7 environment. Additional Information Vivek Salvatore vivek.salvatore(@)americanetworks.com ( *************
    $20k-27k yearly est. 1d ago
  • HVAC Dispatcher

    Hales AC

    Dispatcher job in Tampa, FL

    Job DescriptionBenefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Come join our ever-growing team!! Right Away Home Services is looking for a dispatcher to join our team. Your primary focus will be your dispatch responsibilities but you will also be responsible for answering inbound and making outbound phone calls to customers. PRIMARY RESPONSIBILITIES Dispatch all service calls to ensure maximum scheduling efficiency without compromising client satisfaction. Manage the dispatch board to keep field personnel on the move and generate revenue. Make every effort to compress call scheduling effectively and maximize productivity. Notify clients ahead of time without fail if the technician is not going to arrive at their home within the scheduled time window and re-scheduling the time at the clients convenience. Communicate with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to the Technicians. Every effort should be made to keep Technicians on the job. Strictly adhere to the Dispatching for Profits Priority Service Schedule, including ensuring the Right technician is sent to the Right appointment. Share the responsibility to ensure that all technicians arrive at their designated appointments on time. Debrief Technicians after each call and insist that all employees collect payment immediately after each job is completed. Obey the Right Away Code of Ethics, Team Rules, and Team Philosophy. This job requires working out of our location in Tampa near the Airport About Us If youre looking for a fulfilling career in heating and cooling services in across Florida, Right Away Home Services is the place for you. Right Away Home Services was established in 2022, acquiring HVAC companies all over the state of Florida, all of our locations offering exceptional HVAC services and creating a dynamic work environment for our team members. Who We Are Right Away Home Services is dedicated to providing the highest level of reliable service for our customers comfort needs, and we extend this dedication to our team. Our workplace is built on integrity, teamwork, and continuous improvement. We believe in investing in our employees, providing ongoing training to keep everyone up-to-date with the latest technology and industry advancements. We are more than just a service provider; we are a community. Why Work With Us At Right Away Home Services, we recognize talent and promote from within, ensuring our team members have ample opportunities for career advancement. We reward hard work and dedication with competitive salaries, great bonuses, and comprehensive benefits. Our supportive and inclusive work environment fosters professional growth and personal satisfaction. What We Offer Career Growth: We believe in nurturing our employees' potential. Many of our team members have advanced into leadership positions, thanks to our commitment to promoting from within. Ongoing Training: All our technicians receive continuous training, ensuring you stay at the forefront of industry advancements and technology. Community Involvement: Be part of a team that values community service and makes a difference through initiatives like Lennoxs Feel the Love campaign and supporting the Special Olympics. Supportive Environment: Our friendly and professional team works together to achieve common goals, providing a supportive atmosphere where everyone can thrive. Innovative Products: As a Lennox Premier Dealer, youll work with high-tech and innovative products, offering cutting-edge solutions to our customers. Join Our Team Were growing and looking for dedicated professionals committed to delivering the best service. If youre passionate about the HVAC industry and want to be part of a supportive, forward-thinking company, Right Away Home Services is the perfect place for you. Join us and build a rewarding career while making a positive impact in the community.
    $27k-36k yearly est. 19d ago
  • Dispatcher

    Impact Fire

    Dispatcher job in Tampa, FL

    The main objective of this position is to support the operations management team in a dispatching/administrative role. This position is primarily responsible for scheduling and administrative support, reporting directly to the department manager. The Dispatcher will maintain a strong focus on customer service and technician support and is expected to perform other administrative tasks as assigned by the division manager. Job Responsibilities Manage a high volume of inbound and outbound calls and emails daily, including 100-150 outbound calls per day to schedule customers Dispatch work assignments to field technicians Prepare and send required assignments to technicians in the field Learn service area maps to ensure efficient scheduling with minimal drive time Maintain a 40-hour per week schedule for assigned technicians in the designated territory Review work orders completed by technicians for returns or errors Communicate effectively with technicians, service coordinators, and the service manager Demonstrate strong attention to detail and problem-solving skills Perform triage on incoming customer calls and schedule service as necessary Complete administrative tasks including typing, copying, mailings, record keeping, and note taking Job Requirements Prior dispatching and administrative experience Strong customer service skills Above-average typing speed Excellent grammar and spelling skills Proficiency with Microsoft Office Suite Professional and pleasant phone manner Strong organizational skills and attention to detail Excellent listening and communication skills Ability to manage multiple priorities effectively Strong work ethic and professional appearance Ability to fit within a culture of teamwork Willingness and ability to quickly learn new tasks
    $27k-36k yearly est. 5d ago
  • SDS RX Dispatcher

    DHL (Deutsche Post

    Dispatcher job in Tampa, FL

    SDS RX Dispatcher (US)","title
    $27k-36k yearly est. 10d ago
  • HVAC Dispatcher

    Service Minds LLC

    Dispatcher job in Bradenton, FL

    Join a Team That Values Excellence - Become a Dispatcher at Service Minds! Are you a proactive problem-solver who thrives in fast-paced environments? Do you have a passion for delivering exceptional customer service and ensuring everything runs smoothly? If so, we want you on our team! Service Minds is looking for a highly organized and energetic In-Office Dispatcher to join our team at our main office. In this essential role, you'll serve as the bridge between customers and technicians-ensuring seamless scheduling, clear communication, and top-tier service delivery. About Service Minds Service Minds is proud to be part of a leading network in the home services industry, which includes nationally recognized brands like Mister Sparky , One Hour Heating & Air Conditioning , and Benjamin Franklin Plumbing . We're known for our commitment to excellence, innovation, and exceptional customer experiences. As a Service Minds team member, you're not just joining one company-you're becoming part of a powerful network that supports your growth, offers multiple career paths, and provides access to valuable benefits across skilled trades. What You'll Do: Deliver exceptional customer service by addressing inquiries, offering solutions, and ensuring customer satisfaction. Efficiently dispatch service technicians from our office to job sites-optimizing routes and response times. Maintain consistent, professional communication with customers, technicians, and internal teams. Accurately record service details, technician hours, and job-related information in our dispatch system. What You Bring to the Table: Experience in dispatch operations, ideally in a fast-paced, service-driven environment. Proficiency with dispatch software (e.g., ServiceTitan ) or similar platforms. Strong multitasking and organizational skills. A calm, professional demeanor under pressure-you're great at problem-solving on the fly. Excellent communication skills, both written and verbal. A team-first attitude and eagerness to learn and grow in a collaborative environment. Compensation & Benefits: Competitive hourly pay starting at $18.00/hr plus uncapped weekly bonuses . FREE Health Savings Account (HSA) medical plan for employees, plus additional affordable health coverage options. Dental and vision insurance . Company-paid life insurance and long-term disability insurance . Paid Time Off (PTO) and paid holidays . 401(k) with employer match . Management-in-training programs and career path opportunities for long-term growth. Employee discounts on services from Benjamin Franklin Plumbing, Mister Sparky, and One Hour Heating & Air Conditioning. Why Join Us? Join Service Minds and step into a career where your skills are celebrated, and your growth is supported. Apply today and embark on a journey toward a rewarding and prosperous future with a company that truly invests in your success! Disclaimer Statement: This job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While it is intended to be an accurate reflection of the current role, management reserves the right to revise the job or assign additional tasks as needed.
    $18 hourly Auto-Apply 11d ago
  • Dispatcher

    Guardian Fleet Services

    Dispatcher job in Spring Hill, FL

    Dispatcher/Customer Service $1,500 Sign on Bonus We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties Provide customer service excellence with each and every call. Politely answer emergency and non-emergency calls and document important information. Respond to any issues and follow-up by coordinating with the appropriate departments or field units. Operate and manage a multi-line telephone console system. Direct tow truck drivers to appropriate locations according to predetermined schedules, ETAs, customer requests or immediate needs and supervise the routes by GPS when needed. Prioritize and organize calls according to urgency. Providing customers with pricing information and respond to any queries they may have. Maintain records and Process customer payments. Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor. Other duties as assigned. Qualifications, Education, Experience High School Diploma or Equivalent Excellent communication and interpersonal skills. Ability to answer multiple phone calls in a busy setting. Ability to have a professional demeaner and phone etiquette. Ability to address problems and requests by transmitting information or providing solutions to the team. Ability to read and write in English. Accurate data entry. Computer literate. Knowledge of Tow book software a plus! Ability to work Days, Nights and Weekends Physical Requirements Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered: Two medical plans Two dental plans Vision Employer paid Life and AD&D Voluntary Insurance plans 401(k) Plan Short Term Disability Long Term Disability Holiday Pay PTO Employee Assistance Program Sign on Bonus Employee Referral Bonus EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************
    $27k-36k yearly est. 60d+ ago
  • Operations Dispatcher

    Florida Lighting Maintenance LLC

    Dispatcher job in Sarasota, FL

    Job DescriptionFlorida Lighting Maintenance (FLM-Go, LLC) is hiring a hybrid Operations / Dispatcher to keep our field teams running smoothly. This role combines daily dispatch/scheduling with hands-on operational leadership-supporting field technicians, customers, vendors, and internal admin processes to drive efficiency and project success.Key ResponsibilitiesDispatching & Scheduling Create and manage daily and longer-term schedules for field technicians Dispatch crews based on job priority, location, and skillset Adjust schedules for emergency calls and last-minute changes Utilize GPS tracking systems to optimize routing and efficiency Field Communication & Support Maintain constant communication with technicians throughout the workday Provide real-time problem-solving and job support Monitor job progress and help ensure timely completion Client Communication & Call Intake Handle incoming service calls and job requests Communicate scheduling updates and job status with clients Ensure professional, timely follow-up Operations & Leadership Oversee day-to-day company operations Serve as liaison between the General Manager and operational staff Identify inefficiencies and implement improvements Support company growth through process development and planning Project & Field Oversight Oversee active field projects Ensure timelines, scope, and manpower alignment Assist with issue resolution and operational decision-making Financial & Administrative Process and manage purchase orders (POs) Reconcile company credit card transactions and reports Review, correct, and submit payroll for accuracy Coordinate with accounting/management on financial documentation Vendor & Department Coordination Maintain and update vendor portals and compliance documentation Coordinate with vendors on materials and timelines Skills & Qualifications Strong multitasking and time-management skills Excellent verbal and written communication Experience with dispatching and GPS tracking tools (or ability to learn quickly) Comfortable juggling field operations, scheduling, and administrative workflows
    $36k-52k yearly est. 25d ago
  • Dispatcher

    Jw Logistics Operations 3.8company rating

    Dispatcher job in Lakeland, FL

    Experience Requirements: 2+ years' transportation and third-party dispatch experience. 1-2 years' warehouse experience or truck driving experience. 2 years' dispatching experience Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers. Responsibilities: Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues. Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required. Qualifications Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.
    $26k-34k yearly est. 2d ago
  • Dispatcher

    Rinker Pipe

    Dispatcher job in Winter Haven, FL

    Why Join Our Team? Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As Dispatcher, you will work with the dispatching systems to maximize production, delivery efficiency, and service. Communicate professionally and clearly with drivers, production supervisors, and clients to maximize service, production, and delivery efficiency. Receive, record, and dispatch orders to approved customers. Join our team and enjoy a comprehensive benefits package that includes competitive pay, a 401k match, paid vacation, holidays, employee discounts, and more. Why Choose a Career with Us? * Growth and Learning: We provide an environment that encourages personal and professional growth, helping you build a long-lasting, successful career. * Innovation: Be a part of a team that's shaping the future of construction and infrastructure. * Impact: What we build today will shape the world for generations to come. Your work here will be your legacy, impacting communities and leaving a lasting mark on the world. * Collaboration: We value collaboration and teamwork, knowing that the best solutions are born through shared knowledge and diverse perspectives. Join us and work with talented, like-minded professionals. About the Role: * Arranges schedules and dispatches workers, work crews, equipment, or service vehicles to appropriate locations for normal installation, service, or emergency repairs or for conveyance of materials, freight, or passengers. * Receives telephone and written work orders, and relays work orders, requests, messages, and information to appropriate personnel or departments. * Transmits assignments using radio or telephone. * Arranges for necessary repairs required to restore service and schedules. * Talks with customers or management to address problems or questions regarding requests for service or equipment. * Compiles statistics and daily reports on work progress. Qualifications: * 2 - 4 years of experience in a fast-paced multi-task environment. * Will possess excellent verbal/written communication skills * The ability to work well under pressure * Have experience in shipping and truck loading and * Have strong data entry and computer skills. * Knowledge of DOT regulations are also required. We're always on the lookout for passionate individuals who are committed to Excellence and share our vision of a better future. If you're ready to take the next step in your career and contribute to some of the most exciting infrastructure projects, we invite you to explore our current job openings and start your journey with us. Ready to Apply? * The process is simple. Click on the "apply" button to get started.
    $27k-36k yearly est. 31d ago
  • Dispatcher

    RJ Kielty

    Dispatcher job in New Port Richey, FL

    Job DescriptionSalary: $16-$18 DOE Voted a Top Workplace | FamilyOwned & Operated Since 1973 Are you looking for stability and a company that truly treats its people like family? R.J. Kielty has proudly served Florida for over 50 years with locations in Orlando, Brandon, and New Port Richey. As a familyowned and operated company committed to exceptional service and longterm success, we are excited to welcome dependable, customerfocused professionals to grow with us. rjkielty.com Position: Dispatcher Schedule: Monday through Friday, 8:00 AM to 6:00 PM Additionally, one Saturday per month Pay: $16 to $18 per hour, based on experience What Youll Do Handle technician dispatching efficiently to support daily operations Answer incoming calls and deliver excellent customer service Schedule jobs and maintain accurate records using ServiceTitan Monitor job progress and communicate updates as needed Respond calmly and professionally to emergency situations Serve as a key communication link between customers and field staff What Were Looking For Previous dispatcher experience preferred Strong customer service and communication skills Dependable, punctual, and detailoriented Ability to multitask in a fastpaced environment Comfortable using CRM systems and technology Strong data entry and typing skills Organized, calm under pressure, and a team player Ability to pass a background check and drug screening Compensation and Benefits Weekly pay and potential overtime Profit sharing 401(k) retirement plan Paid vacation and holidays (after applicable waiting period) Health, dental, and vision insurance Companypaid life insurance Supplemental insurance options How to Apply Apply in person at our New Port Richey office Or apply online at rjkielty.com under Careers Come grow with a company that values integrity, teamwork, and longterm success. We look forward to meeting you.
    $16-18 hourly 9d ago
  • Communications Operator / 911 Dispatcher

    City of Lake Alfred 3.2company rating

    Dispatcher job in Lake Alfred, FL

    COMMUNICATIONS OPERATOR/DISPATCHER, POLICE DEPARTMENT $41,972 - $45,432 annual salary, $20.18 - $21.84 per hour Employee Benefits: 401(a) & 457(b) Retirement, Employer Paid Health Insurance Tuition Reimbursement, Sick and Vacation Paid Time Off, Holiday Paid Time Off, Employee Referral Bonus Program, Employee Wellness Program. GENERAL DESCRIPTION: Performs work within a twenty-four (24) hour per day, seven (7) days per week emergency dispatch center, taking both police and fire calls for service and dispatching the appropriate service calls. Answers equipment (phones, radios, and E911 calls) to receive and/or respond to emergency and non-emergency requests for assistance/information from officers and the general public to assist in the protection of life and property. Accountable to and works under the direction of the Police Chief. ESSENTIAL JOB FUNCTIONS: Operates multiple modes of communication equipment such as telephones, two-way radio systems, computers, Computer Aided Dispatch System, and enhanced 911 Public Safety Answering Point system. Receives information and/or complaints from the public via telephone, radio, and in person. Processes information and complaints with the appropriate response or disposition made and recorded in written and/or computerized form. As necessary, route information to the appropriate authority or section to include police, fire, emergency medical services, and other city, state, and federal public assistance agencies or enforcement agencies. Information is disseminated by the dispatcher to the appropriate authority or section by telephone, radio, computerized equipment, in writing or in person. Maintains logs, records, and forms and assists in submitting all required reports. May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department Makes decisions that could affect lives and property. These decisions are based on knowledge of city, state, and federal law. Performs other related duties as directed or required by the Police Chief. MINIMUM QUALIFICATIONS: High school graduation or possession of an acceptable equivalency diploma. Knowledge of telephone switchboards and two-way radio equipment is beneficial. 9-1-1 telephone emergency certification is preferred. An equivalent combination and experience that is determined to be directly related to the foregoing specific requirements may be substituted. KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of Federal Communications rules and regulations pertaining to the use and operation of radio and telephone equipment. Knowledge of dispatching principles and practices. Considerable knowledge of the operation of data entry, information terminals, and related office equipment. General knowledge of city, county, state, and federal laws pertaining to police authority. Knowledge of health and safety laws and regulations. Thorough knowledge of department rules, regulations, practices, and procedures. Knowledge of the geographical boundaries of the city and the locations of political, governmental subdivisions within the area. Knowledge of how to locate information through city departments. Must maintain stable emotions in a stressful environment; work independently and confidently under stressful conditions; react calmly and quickly in emergency situations. Ability to operate a radio system, telephone, and telephone switchboard equipment. Ability to operate a computer and related office machinery. Ability to exercise good judgment in gathering information, evaluating situations, and making decisions. Ability to maintain necessary and required logs, complaints, reports, and files. Ability to process complaints, dispatch messages, and provide the public, fire department, rescue and ambulance services, and officers in the field with rapid, efficient, and accurate service under variable conditions. Ability to learn, within a reasonable period, the applicable procedures, techniques, and regulations involved in the operations of a Police/Fire Communications Center. EDUCATION AND EXPERIENCE: High school graduation or possession of an acceptable equivalent diploma. Must have a valid Florida Class “E” driver's license and valid telephone number. (A comparable amount of education, training, or experience may be substituted for the minimum qualifications.) LICENSES, CERTIFICATION, OR REGISTRATION: FCIC/NCIC certified Emergency 9-1-1 Operator Certification Valid Florida Driver's License ESSENTIAL PHYSICAL SKILLS: Acceptable eyesight, visual acuity, field of vision, color perception, depth perception, and texture perception (with or without corrective lenses) Acceptable hearing (with or without a hearing aid) Must have the physical ability, strength, and flexibility to perform the job functions in the work environment. Ability to speak and enunciate clearly to communicate effectively with other individuals in person, over the phone, and over the radio. ENVIRONMENTAL CONDITIONS: Must be able to work any hours in an inside climate-controlled environment that requires long hours of sitting, walking, or standing some of the time, exerting up to 10 pounds of force on a recurring basis, and routine keyboard operations. (Reasonable accommodations will be made for otherwise qualified individuals with a disability.) POSITION CLASSIFICATION EXEMPTION STATUS: Non-Exempt
    $42k-45.4k yearly Auto-Apply 27d ago
  • DISPATCHER

    Murphy Auto Group DBA Miracle Toyota 4.6company rating

    Dispatcher job in Haines City, FL

    Job Description Dispatcher Implement and maintain an effective dispatch system Must have Automotive Service Experience Manages the workflow in the shop Coordinate and assign tickets to the technicians Ensure the shop is efficient and productive Communicate between technicians, service advisors and management Ensuring completed repairs meet quality standards and perform road test on all vehicles Monitor the progress of repairs, update job status, and proactively communicate any delays or issues Staying up to date on vehicle maintenance, warranties and any marketing campaigns being run Advises parts manager and service manager of repetitive shortage so that corrective action can be taken. Maintains high customer satisfaction ratings. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Maintains a clean work area. Other duties assigned
    $27k-34k yearly est. 13d ago
  • Police Dispatcher-Telecommunications

    Description This

    Dispatcher job in Saint Petersburg, FL

    The University Police Department provides law enforcement, safety and security services to the campus 24/7. The Police Communications Specialist is responsible for operating a USF Police Department emergency communications center on a 24 hour basis. This position receives incoming calls for police and security services, dispatches officers as appropriate, and monitors police radio alarms. This position requires a current/Valid Florida 911 Public Safety Telecommunicfator Certificate or the ability to obtain one within six months of hiring. This position requires a high school diploma or equivalent, with six years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Proficiency in typing. Ability to obtain State certification on the NCIC/FCIC computer system. This position requires a current/Valid Florida 911 Public Safety Telecommunicfator Certificate or the ability to obtain one within six months of hiring. Degree Equivalency Clause: Four years of direct experience for a bachelor's degree. • Senate Bill 1310- The Florida Senate (************************************************ is conditional upon meeting all employment eligibility requirements in the U.S. • SB 1310: Substitution of Work Experience for Postsecondary Education Requirements • A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed: • (a) Two years of direct experience for an associate degree; • (b) Four years of direct experience for a bachelor's degree; • (c) Six years of direct experience for a master's degree; • (d) Seven years of direct experience for a professional degree; or • (e) Nine years of direct experience for a doctoral degree • Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment. • Minimum Qualifications that require a high school diploma are exempt from SB 1310. Monitors and responds to 911 calls within a USF Police Department emergency communications center. Monitors fire and burglar alarms and alarm systems for all university buildings. Responsible for dispatching officers in an efficient manner to emergency and service calls. Monitors the field position and activities of Law Enforcement Officers, and non-sworn officers. Transmits requests for emergency services and retrieves various data and records. Checks driver's license records, vehicle registrations, stolen article files, warrants, criminal histories, and missing person lists. Coordinates non-university emergency response services with municipal, county, or state Police and Fire Departments. Provides information/assistance to members of the public who visit the University Police Department. Prepares various logs, reports and forms.
    $22k-32k yearly est. Auto-Apply 4d ago
  • Security Dispatcher

    Orlando Health 4.8company rating

    Dispatcher job in Wesley Chapel, FL

    Qualifications Education/Training High school diploma or equivalent required. Proficient in typing and processing high-volume calls with speed and accuracy. Working knowledge of Microsoft Office Suite (Word, Excel) and experience with Computer Aided Dispatch (CAD) and Records Management Systems (RMS). Experience Preferred one (1) year experience in a business office setting with telephone responsibility or PBX/Telephone operator and/or public safety type communications experience on multi-channel radio.
    $26k-31k yearly est. Auto-Apply 8d ago
  • Dispatch Coordinator - Bilingual

    Elite Flooring 4.3company rating

    Dispatcher job in Tampa, FL

    Elite Flooring Install Coordinator Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996. Job Description: Install Coordinator Reports To: Installation Manager Assignment Focus: We have an immediate opening for an Install Coordinator. The Install Coordinator will work directly with the Installation Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment. Primary Responsibilities: Assist with scheduling installations and assigning installers to jobs Follow-up with flooring installers and service techs throughout the day Communicating with all parties involved the status of jobs on the schedule Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies Maintains order status daily and updates the system with pertinent information Works to maintain strong relationships with our installer base Desired Skills and Experience: Must be able to multitask in a fast paced environment Sense of urgency and follow-through to complete tasks on time Excellent written and verbal communication skills Strong troubleshooting and critical thinking skills Detail and process oriented Ability to read and interpret floorplans, selections, and specifications Bilingual a MUST! Salary & Benefits Salary will be commensurate with experience Health insurance- 100% of employee premium paid Dental, Vision, Supplemental insurance: Available as employee paid benefit Paid time off (PTO) 100% Company-paid benefits: Life Insurance and AD&D coverage Paid Holidays Powered by JazzHR FMyI9Z350W
    $30k-39k yearly est. 1d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Brandon, FL?

The average dispatcher in Brandon, FL earns between $23,000 and $41,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Brandon, FL

$31,000

What are the biggest employers of Dispatchers in Brandon, FL?

The biggest employers of Dispatchers in Brandon, FL are:
  1. DHL (Deutsche Post
  2. Hales AC
  3. Impact Fire
  4. Summit Materials
  5. Spec's
  6. Impact Fire Services, LLC
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