Dispatcher jobs in Broken Arrow, OK - 215 jobs

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Job Description Public Safety Dispatcher REPORTS TO: Shift Supervisor Under the direction of the Shift Supervisor, responsible for receiving and dispatching calls for emergency and non-emergency services involving Police, Fire and EMS needs in the ECDC member cities. Assure prompt, timely, courteous and accurate response in accordance with established policy and procedures. Requires independent judgment, problem solving, high levels of communications skills and initiative within established policy as well as the ability to keep a calm demeanor in stressful situations. FUNCTIONS OF THE JOB: Essential Functions: Shall answer calls for emergencies (telephone or radio) in a courteous manner; Responds to telephone inquiries and complaints from the general public, other agencies and member agencies by directing the person to the appropriate agency, dispatching an officer or providing the requested information; Dispatch Police, Fire and EMS based on information received by telephone, alarm system/company, radio or on-view by units in the field; Shall perform a thorough interrogation of the call, extract vital information necessary and proper to ascertain the nature and location of the emergency and ascertain the proper nature and location of the emergency, and determine the proper apparatus and personnel required to service the emergency. Maintains contact with all in-service Police, Fire and EMS units and documents change in their status; Through REJIS, provides criminal history, vehicle information and driver's information; Works rotating shifts with other dispatchers to maintain minimum staffing, 24 hours a day; Remains current with on-going events, change in procedure and problems involving the ability for the ECDC to provide service; Review policy and procedures manual on a routine basis and forward recommendations to the Shift Supervisor for action; Make notifications as necessary to support field units in their mission; Reports promptly for duty to relieve the on-duty shift at the designated time, receiving all special orders, work or assignments which may need to be handled during their shift. Establish and maintain cooperative working relationships with team members, supervisors, stakeholders, members of the community, and member cities; Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls; Provides information to officers in the field; researches computerized databases; Enters and maintains MULES entries and other information reported to terminal agencies; reviews warrants; recalls warrants as directed; Trains for, monitors, and responds appropriately to natural and man-made disasters, as well as the general fast-paced dispatch center environment, handling complex scenarios with minimal oversight (once initial dispatcher training period is complete); Restores computerized systems and equipment following power outages. Shall abide by and adhere to all ECDC rules, regulations, policies and procedures and those of participating stakeholders and agencies; Shall practice good housekeeping at all times and report any equipment malfunctions immediately; Shall not discuss Dispatch Center business with anyone other than those having the need to know; Assists in maintaining current list of employee and stakeholder contact information; Monitors surveillance cameras and security doors; Monitors inmate arrest status and coordinates commitments and releases with courts; Ability to provide credible testimony in municipal, state and federal court; Shall exert all effort to maintain high morale and shall not be party to gossip or other demeaning inappropriate conduct; May be appointed to other special projects or assignments including the lead dispatcher from time to time as needed; Shall accept supervisor from the Shift Supervisor, Lead Shift Supervisor, Operations Manager, and Executive Director; Other duties as assigned. Physical/Mental Activities or Demands: Ability to sit, for extended periods of time Ability to maintain composure in stressful times. Occasionally exert or lift up to 25 pounds. Concentrated mental and visual attention. Hearing and specific visual abilities that include close vision. Ability to answer phones using headsets and handheld unit. Ability to work in an office environment with considerable distractions. Working Conditions: Office environment with considerable distractions. POSITION QUALIFICATION REQUIREMENTS: Education, Training, and Experience: 1. High School Degree or GED equivalency. 2. Type at a speed necessary for adequate job performance. 3. Emergency medical Dispatching (EMD) certification through a national agency preferred. 4. Possession of or ability to readily obtain MULES/NCIC certification within training period. 5. Knowledge of police and fire technology, rules and regulations operating manuals relating to communications systems. 6. Knowledge on the procedures and policies pertaining to the dispatching of emergency equipment. 7. Knowledge of emergency telephone and radio communications procedures. Skills and Abilities: Qualified applicants MUST have at least 3 years' experience dispatching first responders within the last 5 years. Standard radio or telephone communications receiving and transmitting equipment. Understand law enforcement technology, rules and regulations operating manuals relating to communications systems. Uses and Capabilities of ECDC Computer Aided Dispatch System. Procedures and policies pertaining to the dispatching of emergency equipment. Principles of supervision, training and performance evaluation. Proper English usage, spelling, punctuation and grammar. Possession of or ability to readily obtain MULES/NCIC certification within training period. Sufficient experience to understand the basic principles relevant to the major duties of the position. Preferred Additional Knowledge Required Knowledge of emergency telephone and radio communications procedures. Knowledge of the operation of telephone, radio and CAD systems. Knowledge of computers and job related software programs. Knowledge of city streets and geography. Knowledge of law enforcement terminology. Skill in the analysis of problems solving. Skill in the response to emergency situations. Skill in the preparation of clear and precise administrative reports. Skill in oral and written communication. Skill in multi-tasking Ability to provide credible court testimony. License(s)/Certificate(s) Required: None EOE/AA/M/F/D/V Job Posted by ApplicantPro

Starting Pay between $21.85 - $23.66 is dependent on prior emergency dispatching experience. $1,500 hiring bonus. Plus $1.00-$1.50 Shift Pay for 2nd & 3rd Shift. * 911 Dispatcher receives requests for services of a public safety nature including fire suppression, medical emergency and law enforcement and relays them to the appropriate agencies providing these services. * Minimum Qualifications Include: High School Diploma or GED. No felony convictions. Required to type thirty-five (35) words per minute. Required to pass a background investigation, pre-employment physical and drug screen. Must be able to work most weekends and holidays, hours other than regular daytime schedule and work a rotating day off schedule. Full Description in PDF: ************************************************ DocumentId=1073

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Pay rate\: $20.00 to $22.00 per hour. Sunday-Thursday 6pm-3am Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator\: Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify roadworthiness and keep maintenance records for tractors and trailers. Call customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. Meet this position's physical demands. Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate\: High School Diploma. Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. Have 2 years in similar function (preferred). Map reading abilities. Understanding of distribution systems. Ability to communicate in various methods with different levels. Mathematical ability for maintaining schedules. Understanding of dispatch issues and procedures. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Safety-focused Reliable Adaptable Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************

Job Description Callaway County Joint Communications (CCJC) is the 24/7 911 answering point and dispatch center serving Callaway County, MO. Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos. We are proud to serve our friends and neighbors, to be there to answer their call for help, and to get them the medical, fire, or law enforcement response that they need. Are you ready to answer the call? CCJC is accepting applications for a full-time 911 Dispatcher position. The starting salary for this position is $38,000 annually, or $18.26 per hour, and comes with a full benefits package, including free health insurance, two retirement programs, paid vacation/sick/holiday leave, life insurance, and more. After a successful training period, employees may receive up to a $4,000 annual salary increase, at the discretion of the 911 Director. CCJC is located at 1201 State Road O, Fulton, MO 65251. This is a 24/7 operation and offers two shifts: 5:00am - 5:00pm & 5:00pm - 5:00am. This is an entry-level position with paid training provided. Callaway County is an Equal Opportunity Employer. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Life Insurance Hands on Training Career Growth Opportunities Retirement Plan Employee Assistance Program (EAP) Employee Discounts Responsibilities The job duties include, but are not limited to: Receives and processes 911 calls, including both emergency and non-emergency calls for Police, Fire, and Emergency Medical Services (EMS). Determines the appropriate call types and course of action based on the nature of the calls. Receives incident reports, including emergency calls through 911, and simultaneously enter information into the computer-aided dispatch system. Operates public safety dispatching equipment for multiple jurisdictions and agencies. Monitors radio on ongoing basis, responding as needed. Accesses statewide unified law enforcement system (MULES) to run tags, send messages, enter warrants, stolen vehicles, missing persons, etc. Requirements Applicant must be at least 18 years of age. Applicant must possess high school diploma or equivalent. Applicant must pass pre-employment drug screen. Applicant must pass pre-employment criminal background screen. Applicant must pass pre-employment CritiCall test, which tracks the applicant's ability to multitask, handle stressful situations, and typing skill. Applicants must type at least 35 WPM. Applicant must complete CCJC application. YOU WILL BE EMAILED AN APPLICATION WHEN YOU CLICK TO APPLY. ONLY APPLICANTS THAT COMPLETE AN APPLICATION WILL BE CONSIDERED FOR THE POSITION.

Under the supervision of the Customer Solutions Center Manager the Interfacility/911 Dispatcher will be responsible for pre-dispatching vehicles for the next day. During this pre-assignment they will be responsible to ensure there are adequate resources to meet the call volume scheduled including a pre-determined overflow volume. The dispatcher will receive phone calls from out of state 911, hospital nursing floors, outpatient satellites, and private residences with request for transportation. Dispatchers will assign called to ambulance units based on level of care (BLS&ALS) efficiently and accurately. Dispatcher will at times need to re-arrange calls that are preassigned in case of vehicular breakdowns, traffic, and ASAP call requests. The dispatcher will be responsible for utilizing TraumaSoft to assign the trips to the vehicles based on the crew members scheduled and ensure that the vehicles have adequate time with the assigned calls to meet specified customers' needs and response standards. The Dispatcher while pre-dispatching for the next day may will be in close consultation with management to call in staff earlier for their next day shift and or additional staff for more shifts to ensure they can pre-dispatch the transports to the vehicles without inhibiting customer service and or required response performance standards. At times, the dispatcher will act as a call-taker/communicator. Role and Responsibilities HS Graduate One year experience as a BMT Communicator or equivalent. Ability to work 12 hour shifts in length (at minimum) in a 24-hour environment - schedule is four days on and four days off Maintain prompt and regular attendance and agree to mandatory holdovers when relief is not available (not to exceed 24 hours) Ability to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures. Ability to sit for a long period of time and view computer monitors for extended periods of time. Ability to work in a busy, high-stress environment and be able to think and react quickly and effectively to tense situations. Ability to operate telephone and other specialized computer communication equipment. Ability to speak clearly and concisely and communicate effectively / accurately Ability to follow written and oral instructions. Ability to recall details from numerous informational resources. Pass a pre-employment drug and background screen EMT experience preferred but not required #hp Qualifications and Education Requirements Preferred Skills Excellent Customer Service Knowledge of medical terminology Ability to remain calm under pressure Previous EMS experience, EMT or higher a plus

911 Emergency Communications Dispatcher Department: Communications Supervisor: Communications Director FLSA: Non-Exempt Apply at: ******************** XB2KfX57 This classification exists is to operate computer and other related communications equipment to accurately receive and transmit information of importance accurately receive and transmit information for the City of Liberal n Seward County. Work involves evaluating incoming 9-1-1 calls to determine the appropriate level of Police, Sheriff, Fire and/or EMS assistance. Employees are expected to utilize their communication skills and to exercise considerable judgement. Performed work with general direction of a Communications supervisor who is available for consultation. Position requires shift, holiday, and weekend work. ESSENTIAL FUNCTIONS: Operates a computer-aided dispatching console consisting of a computer-based telephone system and radio console; Answers incoming call and extracts necessary information from citizens and City/County employees; Evaluates incoming calls to determine the nature and urgency of the call; Dispatches the appropriate emergency response unit or personnel; Receives radio calls from field units, transmits messages via radio or telephone, and makes inquiries to obtain requested information or services; Contacts outside agencies and other City/County departments to coordinate aid (i.e., contacts utility companies to inform that wires are down or to arrange for electrical shut-offs, contacts the Water Services Department to arrange for water turn-off, contacts the Police or Sheriff department for assistance); Transmits messages and ensures accurate receipt and understanding; Receives telephone calls from the public and follows through by relaying information to appropriate departmental personnel for action; Logs information relating to calls received over the telephone or transmitted by radio; Answers telephone calls for paging and performs paging functions; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service. Additional Duties Answers routine questions or refers calls to appropriate agencies on non-emergency inquiries; Files data and performs other routine clerical tasks; Answers routine questions or refers calls to appropriate agencies on non-emergency inquiries; Attends in-service training classes in order to maintain required certifications; Knowledge of: Organization, policies, operating procedures, and methods of the department to which assigned. Emergency medical procedures. Medical terminology. The city street and county road system and geographical layout of the city of Liberal and surrounding service areas throughout Seward County. Skill in: Operating communications equipment (multi-button telephones, base radio, computer terminals) quickly and accurately. The use of the compute-aided dispatch system and radio console. Ability to: Operate computer dispatch equipment, base radio equipment, automatic switchboards, and monitoring equipment. Understand and follow moderately complex oral instructions in the English language. Remain calm and effective under heavy workload and emergency situations. Speak with a clear, well-modulated voice. Write legibly using proper sentence structure, grammar, punctuation, and spelling. Obtain and act on information quickly and accurately. Respond to aural or visual signals. Communicate orally, in the English language using a telephone and radio. Comprehend and make inferences from written material. Learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting. Learn street locations, county roads, station locations, and geography of the areas served. Remain in a sitting position for extended periods of time. Work cooperatively with citizens, co-workers, sworn personnel, and other City and County employees. Working Conditions: Office Environment; exposure to computer screens. Essential and marginal functions may require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time; extensive use of computer keyboard. Remain calm and exercise judgment in making decisions in emergency situations under heavy workloads. Remain in a sitting position for extended periods of time. Additional Requirements: Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift. Duties as assigned. Must be able to pass the City of Liberal/Seward County Dispatch program within 6 months of hire and maintain certification during employment. A valid driver s license and have a good driving record. 18 years of age or older Schedule: 6 AM- 6 PM 12 hour rotating shifts ACCEPTABLE EXPERIENCE AND TRAINING: One year of experience in the operation of two-way radio and/or telephone switchboard equipment, including some experience in general typing and clerical work. Other combinations of experience and education that meet the minimum qualifications may be substituted. High School diploma or GED required & must be able to pass background check.

THIS POSTING IS FOR EXPERIENCED PUBLIC SAFETY DISPATCHERS ONLY Receives emergency and non-emergency calls and dispatches services in response to the calls. (PSD personnel are probationary and are closely supervised during the first 18 months of employment.) The list of essential functions is not exhaustive and may be supplemented as necessary. Other duties may be assigned. Regular and predictable attendance and punctuality are essential functions of this position. Receives calls for emergency or non-emergency services by telephone or radio; determines the nature and seriousness of the situation and obtains the necessary information by questioning the caller; dispatches the appropriate service to the scene (fire units, police units, wrecker, ambulance, utility company personnel, Red Cross personnel, etc.). Transmits request to the field units giving the location and nature of the call to the appropriate unit within the area or to the nearest available unit, as determined by priorities. Provides additional information to field units dispatched to answer calls; monitors field unit radio reports and requests for information or assistance from field units responding to calls. Maintains a computer log of field unit locations at all times, updating continually. Maintains records/logs of all messages received and/or transmitted by first taking manual notes and then entering the message into the computer for permanent record. Maintains records of any services or streets that are out of service, reporting to correct department. Assists in maintaining current lists of hospitals, medical services, apartment dwellings, shopping centers, and streets in the City. Receives and enters into the computer the clock in/out time for field units. Keeps track of police units working off-duty employment. Takes requests for, retrieves from the computer, and transmits to appropriate field unit, information from the ACIC/NCIC system. Receives and transmits messages to other state public safety agencies via radio or telephone. Tests and monitors communication systems such as telephone, radios, paging systems, national alert warning system, NAWAS weather line, generators, and maintains related records as directed to ensure proper working order. Responds to and assists with EOC or incident command during field operations or emergency conditions. Receives and provides information regarding City services after regular business hours, notifying employees scheduled to be on call of situations requiring a response. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MUST HAVE ONE (1) YEAR EXPERIENCE AS A PUBLIC SAFETY DISPATCHER Must be able to work a variable five (5) day shift that may include nights, weekends, or holidays. Must be at least 18 years of age and have some computer experience and experience in multi-tasking work environment. Must pass a Public Safety Dispatcher Test. A Class D driver's license and good driving record are required and must be maintained throughout employment.The complexity, guidelines, supervisory controls, and supervision responsibilities described below are representative of this position. SUPERVISORY CONTROLS: The work is closely controlled, either by a supervisor or by the structured nature of the work. For both one-of a kind and repetitive tasks the supervisor makes specific assignments that are accompanied by clear, detailed, and specific instructions. The worker consults with the supervisor as needed on all matters not specifically covered in the original instructions or guidelines. The supervisor reviews most work. SUPERVISORY RESPONSIBILITY: None. COMPLEXITY: The work includes various duties involving different and unrelated processes and methods; the decision regarding what needs to be done depends upon the analysis of the subject, phase, or issues involved in each assignment, and the chosen course of action may have to be selected from many alternatives; the work involves conditions and elements that must be identified and analyzed to discern interrelationships. GUIDELINES: A number of specific guidelines are available; judgment is used in locating and selecting the most appropriate guidelines; minor deviations can be made in specific cases; significant deviations are referred to the supervisor. The employee rarely makes any decisions that affect persons or situations beyond the scope of his/her job.

APPLY TODAY Come explore the endless opportunities in an environment where we support you and your professional success. As a Lyon County Communications Officer II, you will provide the link between those requesting public safety services, both emergency and non-emergency, and evaluating and dispatching the required resources as needed. In this position, you will handle communication relay for law enforcement, fire, emergency medical services, and other emergency and non-emergency calls for service utilizing multiple forms of technology to provide lifesaving instructions. Communications Officers will be expected to have acquired the necessary information and skills to perform the job within acceptable standards after six months in this position, and will be required in an additional six months to demonstrate competency and proficiency. This position operates on a shift schedule and may involve working long hours, weekends, holidays and/or scheduled days off. Communications Officers have continual contact with the general public, and must be able to maintain a calm, professional demeanor while effectively gathering information necessary to provide needed assistance to all citizens. Other duties as assigned. Non-exempt position with a solid base pays $21.00/hr. and benefits including, paid time off (accounts credited at 10 hours vacation and 8 hours sick per month worked), vendor discounts, health, dental, and vision insurance and much more! PREFERRED EDUCATION AND EXPERIENCE: · 2 years of public safety communications experience required · 1 year of CAD experience required · Ability to speak and read English fluently is required. The ability to speak and/or read additional language(s) is helpful. REQUIRED EDUCATION AND EXPERIENCE: · Must pass a background check, pre-employment physical, drug screening and work screen. · High school diploma, G.E.D. or equivalent required. · Emergency Telecommunicator, Emergency Medical Dispatch and Emergency Fire Dispatch certification is required to be obtained during the training period. Recertification is required throughout employment. Employees not passing initial testing, and not meeting the minimum initial score to be eligible for re-testing, necessitating a second attendance through the full course, shall not be retained. Serious applicants only need apply. Application and may be obtained at the Human Resources Department or online at ******************* Lyon County EOE | Women | Minorities | Disabled | Veteran E.O.E. LYON COUNTY strongly encourages women, minorities, individuals with disabilities and veterans to apply to all of our position openings. Disclaimer: The above information on this announcement has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employee assigned to this job. I. JOB SUMMARY: This is a non-exempt, Grade 4 position. Communications Officers responsibilities include, but are not limited to, providing the link between those requesting public safety services, both emergency and non-emergency, and evaluating and dispatching the required resources as needed. Communications Officers are a critical link in the protection of life and property. The roles, responsibilities, job functions, knowledge, skills and abilities set forth herein may be revised from time-to-time in order to comply with federal and state laws, departmental needs and the changing requirements for this position. II. PRIMARY FUNCTIONS OF WORK: a. Handling communication relay for law enforcement, fire, emergency medical services, and, other emergency and non-emergency service units as needed b. Responsibility for radio, telephone, KCJIS, Computer, in-person, and, written communications relay of information both public and confidential in nature. c. Must be able to act without supervision. Work is reviewed by supervisor(s) through reports and observations. III. ESSENTIAL FUNCTIONS: a. Receiving and responding to calls for service b. Relaying vital information to responding units and/or summoning the proper authority c. Maintenance of accurate radio and telephone logs d. Accurately entering information into computer e. Retrieving and completing accurate data entry into the Computer-Aided Dispatch system. f. Duty to maintain a positive work atmosphere by acting and communicating in a manner so that employee gets along with customers, citizens, coworkers and management. g. Being pleasant, respectful and civil with others on the job and displaying a good-natured, cooperative attitude. h. Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. i. Obligation to be reliable, responsible, dependable, and fulfill duties. j. Must show up for work on a regular and predictable basis as scheduled IV. MARGINAL FUNCTIONS: These include but are not limited to: a. Accurately completing warrant, PFA (protection from abuse) Orders and NCIC entries and validations b. Map reading and analysis c. Type reports d. May be required to work long hours, weekends, holidays, and/or scheduled days off e. Clean communications area f. Other related work as required or directed g. May be required to participate for 2-3 years in the WorkWellKS training seminars and the Lyon County, Kansas Wellness Team roles as: Convener, Facilitator, Secretary, Communications/Promotion, Liaison to the Executive, Meaningful Employee Engager, Event Planner, Benefits Liaison, Data Liaison, and/or Facilities. V. QUALIFICATIONS a. Experience: Prior experience is not required. Public safety communications experience is desirable. Employee is expected to have acquired the necessary information and skills to perform the job within acceptable standards after six months in this position. Employee will be required in an additional six months to demonstrate competency and proficiency. b. Education: High School Diploma or GED required. Requires receiving at least twenty (20) hours of continuing education training annually to maintain proficiency and certifications. Ability to speak and read English fluently is required. The ability to speak and/or read additional language(s) is helpful. i. Emergency Medical Dispatch certification is required to be obtained during the training period. Recertification is required throughout employment. Employees not passing initial testing, and not meeting the minimum initial score to be eligible for re-testing, necessitating a second attendance through the full course, shall not be retained. c. Citizenship: Employees must be a United States Citizen or otherwise be legally entitled to work in the United States. d. Accountability: Employee is accountable for the efficient and acceptable performance of his/her duties and responsibilities. e. Supervision: Limited supervision is provided by the Shift Supervisor and/or other supervising personnel. f. Personal Relations: Frequent contact with other departments and continual contact with the general public. Employees in this position must be able to maintain a calm, professional demeanor while effectively gathering information necessary to provided needed assistance to all citizens. g. Working Conditions: Adverse working conditions exist to public safety communication personnel. This position is sedentary in nature with minimal tasks that require lifting, pushing, pulling or carrying medium weight (25-30 pound) loads. h. Physical Requirements: This position is sedentary in nature with minimal tasks that require lifting, pushing, pulling or carrying medium weight (25-50 pound) loads. i. Employees hired after August, 2018: Lyon County/City of Emporia (Company) understands that a job analysis is being completed in compliance with the Americans with Disabilities Act (ADA). One of the outcomes of the job analysis is the determination of one or more job specific tests that will either qualify or disqualify the post-offer or post-employment (fit for duty) candidate for the position. For the Classification Series of LYON COUNTY/CITY OF EMPORIA: OFFICE PERSONNEL: The Company representative hereby acknowledges the following as valid physical requirements: 1. Employee lifts/carries 50 pounds occasionally (less than 33% of the time or 1-100 times per day). 2. Employee lifts/carries 25 pounds frequently (34%-66% of the time or 100-500 times per day). 3. Employee lifts/carries 10 pounds constantly (67%-100% of the time or over 500 times per day). 4. Employees position requires pushing a maximum force of 5 pounds. 5. Employees position requires pulling a maximum force of 5 pounds. ii. SAFE LIFTING CRITERIA: 1. Floor to knuckle: 45 lbs. 2. 12 to knuckle: 45lbs. 3. Knuckle to shoulder: 22.5 lbs. 4. Shoulder to overhead: 22.5 lbs. 5. Carry: 45 lbs. 6. Push: N/A 7. Pull: N/A i. Special Requirements: Because of the confidential, sensitive nature of information processed, and Criminal Justice Information Systems regulations, an employee must be able to pass a background investigation and polygraph examination. Felony criminal history will automatically disqualify or terminate employment. DISCLAIMER This has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FSLA). Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Type: Full-time Salary: From $20.04 per hour Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Schedule: 12 hour shift Holidays Monday to Friday Weekends as needed Ability to commute/relocate: Emporia, KS: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Job Description Transportation Associate /Truckload Dispatcher Duration: 3 Months+ Possible extension Shift: Day / Night (Both ) Payrate: $21 per hour on w2 Seeking a motivated and detail-oriented individual for an Entry-Level Fleet Operations Manager position. This role is designed to provide hands-on experience and comprehensive training in fleet operations. The selected candidate will work closely with an experienced supervisor to gain in-depth knowledge of dispatch operations, load coordination, driver management, and fleet logistics. Key Responsibilities: Assist in the daily dispatch operations of fleet trucks, ensuring efficient coordination with drivers. Manage unassigned loads and monitor load progress for on-time delivery. Handle driver safety concerns and resolve issues that occur outside normal office hours. Collaborate with various departments, including load planning, shuttle, and regional operations, to develop a thorough understanding of the transportation process. Assume responsibilities for weekend night and daytime dispatch as needed. Support operational efficiency and contribute to the continuous improvement of fleet operations. Qualifications: Education: Bachelor's degree or equivalent work experience preferred. Experience: Minimum of 6 months of recent long-haul dispatch experience required (customer service experience in the transportation field does not qualify). Knowledge: Familiarity with DOT regulations is a plus. Computer Skills: Basic proficiency in Microsoft Excel, Word, and email communication. Communication Skills: Strong verbal and written communication abilities. Special Skills: Self-motivated individual with a strong desire to learn, lead, and motivate others. Work Schedule: Must be flexible and able to work a varying schedule, including weekends and nights. Travel: No travel required. For more details reach at ********************* or Call / Text at ************ . About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

This candidate will be responsible for a variety of duties depending on the daily work load. This position will require this individual to record the inbound and outbound equipment, monitoring scheduled versus actual equipment types. You will use the "Feeder Scheduling System (FSS)" to record this information and report to dispatch drivers. Prior experience using this system is a big plus. May be required to enter timecards of drivers. Proficiency with computers is a MUST. May be required to work in an outdoor environment to ensure trailer positions match the computer systems. Flexibility with schedule is a MUST depending on daily work load. All candidates must be able to pass a criminal background screening. Looking for individuals with a strong willingness to learn and have no prior attendance issues. Qualifications Prior experience as a Supervisor in the Freight Industry Bachelor's Degree preferred Knowledge of Dept of Transportation laws and rules Prior safety program experience Additional Information Shift: Mon-Firday 3:00PM to 11:30PM 2 month+ Contract Pay: starting at $13.20/hr, DOE

APPLY NOW PURPOSE: The purpose of this position is to receive and evaluate incoming police, fire, and/or EMS emergency and non-emergency calls, compile relevant information from callers, initiate an incident in CAD to be dispatched, and dispatch police, fire, and/or EMS units and personnel to the scene or transfer the call to the appropriate agency. This position acts under the supervision of a police and/or fire and EMS Dispatch Supervisor. JOB DESCRIPTION: * Trained and currently certified on either Police or Fire/EMS CAD and call-taking protocols. * Receives and evaluates all incoming calls to determine the urgency of the reported situation. Compiles incident location, participants, and other relevant information and dispatches appropriate units to respond. * Gathers information and prioritizes calls. * Tracks the availability and status of response personnel. * Logs and documents calls for service. * Relays information clearly and concisely to response personnel and callers. * Enters calls for service data, including type, location, and incident response, into the CAD system. * Monitors multiple radio channels and telephone lines. * Maintains knowledge of emergency communication equipment operations, emergency communication procedures and techniques, and County geography. * May assist with in-house training of new Emergency Dispatch Call-Takers, Emergency Dispatchers, and other employees as requested. * Maintains building security, including limited access to front doors after hours. * May perform inquiries regarding wanted subjects, stolen property, and other information through the MULES computer database and relay information to law enforcement personnel. May conduct criminal history, towed vehicle, ex parte, and missing persons checks. * Copies information to be delivered to other divisions or departments. * Receives fax transmissions and distributes messages to the proper individual. * May utilize resources such as MULES, REJIS, CAD, mobile data, AS400, and other online databases to collect pertinent information. * Receives messages regarding the status of work operations during non-work hours. * Must be available to work rotating 12-hour shifts, including holidays and weekends. * Must participate in on-call rotations and work mandatory overtime when required. * Performs other duties as assigned. REQUIREMENTS: * Graduation from a general/technical high school or equivalent - Additional college courses preferred * Successful completion of CritiCall computerized skills testing - Overall Data Entry Score of 3800 KSPH and Overall Non-Data Entry Score of 84% required * Ability to work 12-hour shifts rotating between days and nights, as well as weekends and holidays * Must be certified in Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) or Emergency Police Dispatch (EPD) or willing to obtain EMD/EFD or EPD certification within 90 days of appointment; and be willing to be certified in all three at the time of cross-training * Ability to interview callers under stressful situations and enter the appropriate information into the CAD System in an accurate and timely manner * Ability to speak with clarity and calmness in emergency situations * Ability to recall detailed information with accuracy * Ability to relay information to field personnel quickly and accurately * Ability to sit at the Dispatcher console for long periods of time * Excellent oral communication and hearing skills * Prior Police, Fire, and/or Emergency Medical Dispatching experience preferred. * Working knowledge of St. Charles County street systems and jurisdictional boundaries preferred * All applicants extended a conditional offer will be required to satisfactorily complete the following: medical exam to include vision and hearing tests, drug screen, psychological evaluation, and a full background investigation including verification of qualifying credentials; criminal history report; verification of personal and professional references; education verification; and employment history. Applicants must be free of felony convictions and/or pending charges. (Failure to disclose any information on the background investigation may disqualify an applicant.) * Any combination of education, training, and experience that provides equivalent knowledge, skills, and abilities may be considered. APPLICATION/SELECTION PROCESS: * All applications must be submitted through the St. Charles County Government Employment website. We do not accept faxed, e-mailed, or printed applications. * Applications will be accepted until a sufficient number of applications have been received or until the position is filled. * Applicants must pass the CritiCall test in order to be eligible for consideration. * Minimum scores required: Overall Data Entry = 3800 KSPH and Overall Non-Data Entry = 84% * Applicants who have not completed CritiCall testing within the past two years must retake the test. * CritiCall Testlinks will be emailed on a weekly basis to the most recent applicants. * Applicants selected for consideration (based on CritiCall testing, information provided via their applications, and any other information submitted) will continue the selection process and be required to complete the following components, which are all conducted on the same day (NOTE: format may be altered due to COVID-19 and social distancing requirements): * Initial Interview * Dispatch Floor Observation * Secondary Interview * The final candidate selection for a probationary position will be based on considering all components of the selection process (application, CritiCall, interview(s), etc.) collectively and not individually. * The selection process may take up to three months after the closing date for accepting the applications. * Applicants who complete all elements of the selection process but were not selected for the position will remain on the Certification List of eligible candidates for 120 days, after which they must reapply for the position at the next job posting. * Applicants not selected for an interview may reapply at the next job posting. * Applicants who do not pass the CritiCall test may reapply and retest with the next job posting. BENEFITS: This is a full-time 40-hour per week position which includes a full range of benefits, including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed, or printed applications. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.

We are seeking a highly organized and customer-focused Service Dispatcher to coordinate and schedule field service operations. The Service Dispatcher acts as the central point of contact between customers, technicians, and internal departments to ensure timely and efficient service delivery. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. SPECIFIC FUNCTIONS: · Assign and schedule field service technicians based on availability, skillset, job priority, and location. · Track ongoing jobs and technician locations to ensure services are completed efficiently and on time. · Provide customers with appointment updates, ETA confirmations, and follow-up communications as needed. · Resolve scheduling conflicts, emergencies, or delays by adjusting dispatch plans and communicating effectively with all parties. · Coordinate with customer service, operations, and parts departments to ensure job readiness and completion. · Work with service managers for manpower coverage issues. · Monitor schedules and coordinates with customers and technicians. · Keeps the Customer Experience Representatives updated with technician availability. · Responds to inquiries promptly and accurately, demonstrating strong knowledge and quick decision-making skills. · Respond to technician questions in a timely manner. · Tracking technicians' time at calls, geographical locations, and efficiency. · In depth knowledge of the duties and skill levels of the technicians. · All other duties as assigned. COMPETENCIES: · Advanced Customer Service skills. · Excellent Communication Proficiency. · Organizational Skills. · Problem solving skills · Decision making adept · Teamwork Capacity. · Ability to multi-task · Geographical knowledge of service area. · Flexibility. · Time Management. · Attention to detail and meeting deadlines. · Good spelling and grammar with written and oral communication skills. · Excellent attendance. WORK ENVIRONMENT: This job operates in a positive and professional office environment. This role routinely uses standard office equipment with moderate noise. Working in a cubicle environment with others speaking with customers on the phone. ESSENTIAL FUNCTIONS: Physical ability to sit for long periods of time, walk, stand, squat, twist, climb stairs, talk, hear, use hands and fingers to operate a computer/telephone/keyboard, and be able to lift 25 lb. file boxes. Vision ability required by this job includes close vision due to computer work. Mental alertness, stamina and ability to focus on, retain and communicate numerous, detailed inputs, process high volumes of written work, data capture and reporting, factual analysis, summary presentation and making numerous on-the-fly critical judgements in a fast-paced environment with deadlines. The employee must be sober and alert and may not be on the job and be mentally or physically impaired, due to drug or alcohol used of any kind. OTHER MATTERS: · This position has no supervisory responsibilities. · This is a full-time position. Days and hours of work are Monday through Friday 7am to 5pm with potential Saturday & Sunday work. · No travel is expected for this position. · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibility and activities may change at any time with or without notice. REQUIRED EDUCATION/EXPERIENCE: · High school diploma of GED. · Geographical knowledge of our many service locations or excellent map reading. · Customer service and computer experience. · Knowledge of HVAC, Plumbing and Electric Industry a plus. · Service Titan knowledge · Prior Experience in Dispatching

Job DescriptionJob Title: Transportation Dispatcher Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: The Transportation Dispatcher will be responsible for answering phone calls promptly while managing other office tasks as assigned. This role requires strong multitasking abilities, computer proficiency, and flexibility to thrive in a fast-paced work environment. The ideal candidate will have some transportation background and be a dependable team player willing to support their colleagues and adjust to changing responsibilities. Key Responsibilities: Answer phone calls in a timely and professional manner. Receive, prioritize, and dispatch service requests. Perform additional office tasks as assigned to support daily operations. Communicate clear and accurate instructions to carriers, drivers or customers. Maintain detailed records of dispatch activities, including customer interactions. Collaborate with internal departments to ensure smooth operational flow and customer satisfaction. Utilize dispatch software and communication systems to track personnel and asset status. Adapt to changing schedules and priorities as needed. Qualifications: High school diploma or equivalent required. Experience in transportation dispatching preferred but not required. Basic US geography/interstate highway knowledge. Familiar with basic DOT regulations for Hours of Service Strong organizational and multitasking abilities. Detail-oriented and dependable. Excellent verbal and written communication skills. Proficiency in computer systems and dispatch software. Ability to work under pressure and adjust to a fast-paced environment. Team player with a collaborative mindset. Benefits after 90 Days: 401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%. Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense. Paid Time Off (PTO) - Generous leave to support work-life balance. Paid Holidays - Six (6) company-designated holidays per year. Powered by JazzHR GJ3Ub0lKe0

Join the great City of Sherwood in a rewarding career as a Public Safety Dispatcher!! PSD's are responsible for performing data entry/retrieval tasks simultaneously while gathering and transmitting information from officers and citizens pertinent to dispatching and monitoring emergency personnel. The Public Safety Dispatcher performs analytical, administrative, and technical duties within the scope of the communications center. Answer emergency (9-1-1) and non-emergency lines and obtaining necessary details for processing incoming calls for service: including caller information, confirming location, and making independent determination of appropriate action. The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters. Must be skilled to think quickly and under stressful situations. Have the capability to actively listen and communicate effectively through clear speech and hearing. The ability to follow instructions, write clearly and spell correctly. The ability to establish priorities and pass on information as needed. Clearly transmitting pertinent information to police, fire, and ambulance personnel. Multi-tasking and processing information quickly. Operate and monitor radio channels, computer aided display (CAD) and other related communications equipment while efficiently gathering, prioritizing, and documenting. Summarize information received by citizens, officers, fire, and ambulance services while exhibiting excellent customer service skills. Maintaining, preparing, and distributing reports generated by CAD. Recording street closures, flooding, disabled traffic lights and all other instances of necessary information. Monitors weather conditions, National Weather Service phone line and operates tornado sirens. Data entry to multiple programs including CAD, ACIC/NCIC and Text 911. Maintains dispatch documents and records; prepares case reports. Perform other duties as assigned and/or required. Qualifications High school or GED; Must be at least 18 years of age. Specialized on the job education in a specific skill area, e.g., data processing, clerical/administrative, etc., plus 2 years related experience and/or training, or equivalent combination of education and experience. Must be available to work all shifts, weekends and/or holidays. No visible tattoos on duty. No felony convictions. Ability to maintain accurate records, type and enter data correctly. Ability to effectively communicate on a one-on-one basis with others. Ability to maintain effective and harmonious working relationships with other employees, department officials and the public. Ability to report to work each scheduled day, and on time. To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. In addition, communicate with the public by phone both verbally and in writing, maintaining composure in stressful situations. Working knowledge of computers and electronic data processing. Some skill in operation of communication switchboard, including computer-aided systems, copy machines, fax machines and radio. Special Requirements All positions with the City of Sherwood are subject to a pre-employment background check. Some positions are subject to pre-employment and random drug screening. All positions are subject to reasonable suspicion drug screening. Miscellaneous Information The City is committed to providing our employees with a competitive salary and benefit program. We offer our full-time employees a variety of benefit plans to meet their personal needs. The city contributes 6% into your 457(b) and matches up to 4%, totaling a possible 10% into your retirement. Health insurance is free to employee; excellent vacation and sick leave accruals; 12 paid holidays and a personal day! Free membership to our Rec Center for employee, and discount for family! For more specific information about the City of Sherwood's benefit program, contact the Office of Human Resources.

Employment Status: Full time (29-40 Hrs) Type of Employment: Staff # of openings: 1 Proposed Salary Range: $38,604.00 Closing: 3/19/26 Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify. The Call Center Specialist is responsible for providing emergency assistance and response through the use of communications equipment. This position is governed by state and federal laws and agency/institution policy. Duties & Responsibilities: This posting is open for continued recruitment of individuals seeking employment for the position of Call Center Specialist with the University Police Department. This pool position allows applicants to be considered for every Call Center Specialist position that becomes available. * Frequent contact with department personnel, university officials, and local law enforcement agencies. Operates computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance; identifies the nature of the situation and dispatches public safety officers and/or other personnel as required * Receives 911 emergency calls and monitors fire and security alarm systems, determines the type and severity of the emergency and alerts the proper authority * Maintains accurate records of calls and other communication transmissions and enters the information into a computer for preparation of written transcripts and reports * Coordinates the activities of field officers with superior officers and local law and fire authorities and develops positive communication links for active participation during possible disasters and emergencies * Assists public safety officers in the preparation of reports; prepares incident reports; submits crime statistics to the National Crime Information Center and other organizations as required * Performs related responsibilities as required or assigned * Maintain appropriate paperwork relevant to incident numbers, ACIC entries, and radio logs * Maintain a professional attitude toward both the public and staff at all times. Dispatchers will be helpful and display a positive attitude toward all persons contacted * Use codes appropriately and effectively to minimize radio talk time * Ability to manage work load effectively to efficiently keep with the university and the police departments mission statements * Executes direction and plans from superiors. Works effectively with superiors, peers, and profits from constructive criticism * Provides full-time dispatch duties consisting of (1) transmitting and receiving telecommunications via radio to/from officers. (2) logging activities and emergency notes on computerized log and emailing log to various university officials * Operate the ACIC terminal to run driver and vehicle licenses, names, and/or other information as requested by officers or parking services. Operating the ACIC (Arkansas Crime Information Center) requires being certified by the State of Arkansas and is held legally accountable for information that is requested and distributed. Dispatcher also acknowledges terminal messages to "A-StateJ" or "GLAW" in a timely manner * Dispatcher is responsible for dispatching emergency personnel (fire department, ambulance, etc.) * Monitor and respond to two alarm systems * General campus and fowler center as well as monitoring two separate emergency phones, speaking to individuals who have activated an emergency phone located on campus or in the elevators. * Answer the phone, taking messages, transferring phone calls, and waiting on customers * Answer calls and requests for parking services for vehicle license information and to request officers to stand by with vehicle when towing vehicles and other requests * Able to reason through a problem and come to an acceptable conclusion in routine situations. Makes reasonable decisions based on information available. Dispatcher makes good decisions without assistance * Adheres to the chain-of-command and accepts his/her role in the organization * Passes on appropriate information to other officers and dispatchers on other shifts. Dispatcher is supportive and team oriented and communicates with all members of the department effectively and positively * Operational knowledge of, and ability to operate the Emergency Alert System, Phone recording system, and camera systems in a timely and efficient manner * Other duties as assigned Knowledge/Skills/Abilities: Knowledge of communications operating procedures and advanced first aid Ability to operate broadcasting and receiving equipment, advise others in emergency treatment procedures, keep routine records, and read maps General Days/Hours: Shift work including nights, weekends, and holidays Additional hours as requested and/or needed Regular and reliable attendance Other: Please note: all position postings close at 12:00 A.M. CST on the position closing date Minimum Qualifications: The formal education equivalent of a High School Diploma Other job related education and/or experience may be substituted for all or parts of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee E-Verify Participation Notice: ******************************************************************************************* E-Verify Right to Work: ***********************************************************************************************

911 Telecommunicator/ Emergency Call Taker Pafford EMS is accepting applications for entry level call takers at our state of the art, Hope, Arkansas 911 communications center. The 15 position communications center processes 911 and non-emergency requests for Emergency Medical Services from our coverage area which spans multiple states. The center provides dispatch and support services to the fleet of Pafford EMS ground and air ambulances on a 24 hour basis, 365 days per year. Applicants must be professional, mature, team oriented, and customer service driven. Pafford EMS will provide all necessary training for entry level applicants. This is truly an exciting job opportunity, where no two days are the same and the staff enjoys the ability to help others in their greatest time of need. Entry Level Position- paid training and certifications provided to applicants who meet the minimum requirements outlined in the job summary. Salary Range: $13.00 to $15.00 Hourly Reports to: Director of Communications Answer 9-1-1, emergency and non-emergency calls from the public, hospitals/ health care providers and from other public safety agencies. Monitor multiple computer screens, while efficiently gathering, prioritizing, and documenting caller information. Provide callers with the appropriate pre-arrival instructions in accordance with protocol and procedure and dispatch emergency medical (EMS) services to the caller. All Telecommunicators may be assigned to perform various duties for an entire shift on a rotating schedule, as necessary for the operation of the communications center. Operate Computer Aided Dispatch (CAD), two-way radio, and other sophisticated communications equipment systems. Perform related duties as assigned. Examples of Work Performed: Receive, prioritize, and often handle multiple, simultaneous emergency and administrative phone calls for assistance, such as but not limited to, car accidents, medical emergencies, hospital transfers, and requests for air medical evacuation. Process requests for emergency and non-emergency ambulance service, that often require referring to or memorizing detailed reference materials and standard operating procedures, including databases, maps, telephone listings, and other resources. Identify, through appropriate and timely questioning of the caller, the nature of the problem. Summarize the critical information for public safety first responders in the computer aided dispatch system using correct grammar, spelling, and punctuation, and refer and classify calls for assistance according to the level of response required, as outlined in the policy and procedure guidelines. Access and operate computer data bases and search websites as necessary. Provide administrative support to the corporate office, such as referring callers to the patient accounts department and administrative offices. Receive and transmit information effectively by radio and telephone. Receive requests by radio, phone, electronic format or fax from law enforcement, fire/medical personnel, and other public safety agencies to, access, enter, retrieve and disseminate information; prioritize and effectively relay information in proper format to requesting agency. Contact outside public service agencies as requested and relay information as required. Minimum Qualifications: Education: High school graduation or equivalent. Experience: Two years of work or volunteer experience, where public contact via telephone, computer use and data entry were part of the responsibilities; or a college degree can substitute for the two years of work experience. Desirable Qualifications: Work experience preferably in a customer service or public relations environment and the ability to speak and understand English for effective communication with callers. Ability to speak a foreign language is a bonus. An outgoing, positive personality and professional work ethic is essential. The desire and willingness to be part of a team. Candidates who receive contingent employment offers will be required to pass, prior to the start of training, a criminal background check, drug screening, nicotine screening, physical, and entry level competency exam. This position is a nicotine and drug free work environment. Due to the serious nature of this position Employees receive frequent nicotine, alcohol and drug tests. Supervisory/Managerial Responsibility & Work Environment: Supervisory/Managerial Responsibility: None. May assist with training other staff as delegated by the Shift Supervisor or director of communications. Work Environment: Incumbents function in a stressful environment and work eight and twelve hour shifts during nights, weekends and holidays. Telecommunicators can be required to work mandatory overtime. Decisions must be made quickly with little margin of error and consequences are usually seen immediately. Work involves operation of multiple computer terminals, requiring doing several things at once, without getting confused or forgetting an important piece of information. Constant attention to the workstation and its communications equipment limits mobility, except for work breaks. Telecommunicators must conduct themselves with a high degree of professionalism despite frequent contact with individuals who are distraught, angry and sometimes disrespectful. The content and nature of many calls is traumatic and disturbing. Work is carried out in a secured 9-1-1 emergency call center in a controlled, closely supervised, and highly structured work environment. Internal/External Relationships & Impact on Services/Operations: Internal/External Relationships: Daily contact with the public to respond to questions and requests for assistance; with field personnel to provide information; with other public safety agencies to exchange information and requests. Impact on Services/Operations: Duties impact on the Communication Center's ability to deal with both emergency and non-emergency situations in a timely and effective manner: Proper performance of duties results in the dispatch of the appropriate response unit for each situation; increased safety and efficiency of paramedics and other emergency responders due to being provided timely and accurate information; and the accurate maintenance of records and files. Improper performance of duties can result in a negative public image for the agency due to inefficiency in handling calls or poor public relations skills; decreased safety to emergency responders and the public due to the provision of inaccurate information, delays in response or in appropriate dispatch of response units. Consequences of errors range from a simple delay in service to loss of life. Knowledge, Skills and Abilities Required: Required at Entry: Ability to perform oriented tasks efficiently and accurately in a fast paced, high stress environment. Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion. Ability to identify basic risks and liability implications. Ability to refer common patient care issues to supervisory authority. Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology and services. Ability to maintain files. Ability to accurately keyboard at 30 wpm with 80 percent accuracy. Ability to concentrate and evaluate information when handling angry, difficult, hysterical or uncooperative callers. Ability to effectively listen with communication equipment. Ability to work all shifts including holidays, weekends and mandatory overtime in order to handle the constant workload of the emergency communications center. Ability to communicate respectfully and effectively. Ability to participate in effective teamwork by being self motivated, accepting of assignments and by completing assignments within agreed upon deadlines. Ability to identify problems and collect, summarize and relay information. Ability to summarize key individual characteristics and enter the information into the database, (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff. Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change. Ability to effectively monitor own progress and reassess, change or adjust priorities. Ability to remain calm in stressful situations and assist other staff to appropriately handle stressful situations. Ability to demonstrate an ongoing commitment to customer service by paying attention to details while handling multiple calls in a high stress, fast paced environment. Required at Full Performance: Knowledge of the range of dispatch operations, procedures, regulations and systems such as telecommunications and CAD system equipment used to receive and transmit emergency and non-emergency information. Knowledge of the City, County, State Geography and maps. Knowledge of Emergency Telecommunicator (ETC) Procedures and Emergency Medical Dispatch Procedures in Accordance with NAEMD standards. Knowledge of the laws, policies, and procedures affecting the operation of the Communication Center and field operations. Ability to resolve the common challenges associated with handling calls for emergency services.Ability to listen and comprehend radio transmissions, articulate well, be professional, control the radio traffic and correctly broadcast detailed information as outlined in the policy and procedure guidelines. Ability to resolve common challenges associated with handling calls for emergency services.Ability to resolve common challenges associated with handling incoming calls and the administrative support work of the Pafford EMS Communications Center. Ability to demonstrate and assist in developing effective customer service for the Center and to work with other staff members in promoting effective customer service. If you have any questions please email ********************

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service. JOB SUMMARY The Public Safety Dispatcher is responsible to receive calls for and dispatch security services. This position operates base radios, answers telephones, and monitors alarm systems and closed circuit TV screens. This position is also responsible for relaying radio/telephone communications, and monitoring the department's record systems. We currently have an opening for 11 PM-7 AM shift & 3PM -11 pm shift. Must be open and available to work weekends & holidays. PRIMARY JOB RESPONSIBILITIES Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity Performs other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Verbal and written communication skills Interpersonal/human relations skills Excellent typing skills Ability to satisfactorily complete of an annual in-service training program Ability to demonstrate physical and psychological fitness Ability to speak clearly and distinctly Ability to react calmly during emergency situations in order to relay information to appropriate personnel Ability to extract data from conversation and documents MINIMUM QUALIFICATIONS High School Diploma or the equivalent One year of experience in a position requiring high interaction with the public Requires passing of background check and drug screening upon hire and throughout employment. WAGE $20.00 per hour Function Public Safety - Other Scheduled Weekly Hours: 40 Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at ************.

We are currently looking for a daytime dispatcher at our corporate office. The successful candidate will manage our dispatch system, maintain customer relationships, and handle the supervision and management of our drivers. Previous transportation dispatching knowledge and an understanding of HOS and DOT regulations is highly preferred. This position is a twelve hour shift - which alternates three days on four days off and four days on and three days off the next week. Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Salary DOE. Benefits Include; Medical Coverage (includes prescription drug benefits) Dental Coverage Optical Coverage Health Spending Accounts (for health and dependent care expenses) Job Type: Full-time Language: Spanish (Preferred) Work authorization: United States (Preferred) Benefits offered: Paid time off Health insurance Dental insurance Other types of insurance Employee discounts Pay Frequency: Weekly Qualifications Experience: Transportation: 1 year (Preferred) Dispatch: 1 year (Preferred) Shifts: Morning (Required) Mid-Day (Required) Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Additional Information All your information will be kept confidential according to EEO guidelines.