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  • Dispatcher

    Transdev 4.2company rating

    Dispatcher job in Houston, PA

    Become a Dispatcher with Transdev! Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. Transdev is looking for multiple Dispatchers in Houston, PA. Our dispatchers are an integral part of daily operations. The dispatcher position works directly with bus drivers and other operations staff, and regularly communicates with the general public. The goal of the dispatcher is to make sure all drivers perform their routes on-time each day. We hire individuals who make safety and customer service their top priorities. Our Dispatchers Will Enjoy: $18.50 / hour Team-oriented environment A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan. Our Dispatchers are responsible for: Consistently review routes and make adjustments for efficiency Maintain route productivity Respond to customer inquiries such as vehicle location, ETA, and ride times in a timely manner Monitor emails and handle as appropriate Provide excellent customer service To qualify as a Dispatcher, you'll need: High school diploma or equivalent Dispatch experience preferred Excellent verbal and interpersonal skills. Problem solving and analytical abilities. Excellent customer service skills Have good communication skills About us: Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment. Corporate office is based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers the freedom to connect to what they care about in their cities. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 1884 Pay Group: UD5 Cost Center: 55862 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. xevrcyc Find out more at or watch an overview video.
    $18.5 hourly 2d ago
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  • Scheduling & Dispatch Coordinator (Bilingual English/Spanish)

    Pridenow

    Dispatcher job in Hampton Bays, NY

    We are looking for a highly organized and detail-oriented Scheduler / Dispatcher to join our client's growing high-end pool service and maintenance company. This position plays a vital role in coordinating service and maintenance appointments for our exclusive clientele. The ideal candidate will have strong communication skills, be proficient in scheduling software, and possess a good understanding of pool maintenance operations. Pay Rate: $24/hr. 1st Shift Hours Full Time Benefits Key Responsibilities: Team Coordination Lead, mentor, and motivate a team of service technicians, ensuring professionalism and adherence to company standards. Coordinate with field technicians, team leads, and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability. Schedule Optimization Develop, manage, and allocate resources, equipment, and materials required for service and maintenance visits. Collaborate closely with the warehouse and field teams to optimize routes and maximize technician productivity. Continuously improve schedules to minimize travel time and avoid unnecessary service interruptions or “wasted trips.” Handle emergency service requests promptly, efficiently reassigning technicians as needed. Documentation & Software Management Review and ensure all work orders are completed accurately and follow-ups are scheduled when required. Create and refine scheduling procedures utilizing company software platforms Maintain up-to-date client profiles in software, including key details such as gate codes, autofill locations, and technician assignments. Reporting Generate reports on schedules, technician performance, and service or repair completion rates across divisions. Prepare weekly overtime summaries and detailed reports to support management oversight. Qualifications & Skills High school diploma or GED required. 2-3 years of related experience in scheduling, dispatching, or operations coordination. Previous experience in the luxury pool industry strongly preferred. Strong organizational and multitasking abilities. Excellent communication and customer service skills. Proficiency in scheduling or dispatch software and Microsoft Office Suite. Bilingual English/Spanish is a plus!
    $24 hourly 5d ago
  • Dispatcher - Outlaw Logistics LLC

    Outlaw Logistics LLC

    Dispatcher job in Philadelphia, PA

    Job Title: Dispatcher Company: Outlaw Logistics, LLC. Salary: $23-25 per hour + bonus + benefits (Paid Weekly) Shift: 8-12 hours (Wed-Sat) Please do not apply unless you have prior Amazon DSP experience Looking for an Amazon DSP experienced dispatcher/driver About Outlaw Logistics: Outlaw Logistics is a rapidly growing Amazon delivery service partner committed to providing reliable and efficient delivery services throughout the Philadelphia area. Our focus on customer satisfaction and continuous innovation has helped us become a leading provider in the logistics industry. We are currently seeking a highly motivated and detail-oriented Dispatcher to join our team. Job Summary: As a Dispatcher at Outlaw Logistics, you will play a critical role in coordinating the daily operations of our fleet. Your primary responsibility will be to ensure that our drivers deliver packages in a timely and efficient manner while providing excellent customer service. You will communicate with drivers, monitor delivery routes, and adjust scheduling as needed to meet changing demands. This role requires exceptional organizational skills, strong communication abilities, and a commitment to working in a fast-paced environment. Responsibilities: Coordinate and manage daily delivery routes for drivers, ensuring all packages are delivered on time and in the most efficient manner. Maintain clear and timely communication with drivers, providing them with route updates and delivery instructions as needed. Monitor driver performance, providing feedback and coaching as necessary to ensure consistent adherence to company policies and procedures. (You will be calling drivers when they receive camera alerts) Continuously evaluate routes and schedules to identify opportunities for improvement and optimize delivery efficiency. Track and analyze delivery metrics, providing reports and recommendations to management to improve overall operations. Handle customer inquiries and complaints related to delivery issues, working to resolve problems and maintain a high level of customer satisfaction. Collaborate with other team members and station operations to ensure seamless coordination of logistics operations. Drive a delivery truck and deliver packages when needed. Manage opening and /or closing set up. Shift flexibility: Ability to work a flexible shift (including early mornings, late evenings and/or weekends) Flexibility to adjust hours to meet operating needs. Qualifications: High school diploma or equivalent Minimum of 1 year of experience in dispatch, logistics, or a related field. Strong communication skills, both written and verbal. Excellent problem-solving abilities and attention to detail. Ability to multitask and prioritize effectively in a fast-paced environment. Proficiency in computer skills, including Microsoft Office Suite (especially excel), cortex, etc. Familiarity with local geography and traffic patterns in the Philadelphia area. We are an Equal Opportunity Employer. All qualified applicants will be considered for employment, regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.
    $23-25 hourly 5d ago
  • Dispatcher/Pager

    G2 Secure Staff 4.6company rating

    Dispatcher job in New York, NY

    Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.
    $36k-44k yearly est. 5d ago
  • Dispatch Coordinator

    PM Leary LLC

    Dispatcher job in Plattsburgh, NY

    Dispatch/Service Coordinator We are seeking a detail-oriented and proactive Dispatch Service Coordinator to join our team. In this role, you will be responsible for managing service vehicle scheduling and routing to ensure smooth and efficient operations. Your effective communication and organizational skills will be essential in coordinating dispatches, providing drivers with timely information, and maintaining excellent service standards. Key Responsibilities: - Oversee vehicle scheduling and routing to optimize operational efficiency - Dispatch vehicles as needed, communicating assignments clearly to drivers - Provide timely and accurate information to drivers throughout their shifts - Answer phone calls and respond to inquiries during business hours - Complete invoicing for all completed service calls, ensuring accuracy and timeliness Join our dynamic team and contribute to a well-organized, customer-focused transportation operation. We offer a collaborative work environment, opportunities for growth, and comprehensive benefits to support your professional development. Requirements Skills and Qualifications: - Must be 18 years of age & have a valid driver's license - Experience in transportation, logistics, or dispatching roles - Strong organizational and time-management skills - Excellent communication and interpersonal abilities - Ability to multitask and prioritize in a fast-paced environment - Proficiency in basic computer applications and invoicing software Salary Description $18 - $24 per hour
    $18-24 hourly 5d ago
  • Assistant Intermodal Dispatcher

    478

    Dispatcher job in Valley Cottage, NY

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement O.T. Delivery Systems Inc. is a Transportation/Warehousing service company servicing the tri-state area and beyond. We currently have an immediate full time opening for an Assistant Dispatcher. If you are self-motivated, highly organized and have superb interpersonal skills along with a high focus to detail, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? If so, this is the place for you. Primary Responsibilities Routing/Tracking and assisting drivers with daily operations Intermodal tracking of containers and shipments status on the port of NY/NJ entering all orders into system (Profit Tools) Regular office tasks Customer services and updating customers with daily shipment details Phone/Customer Service Position Requirements 2+ year(s) of office, dispatch experience, and customer service management experience Solid organization and planning capabilities, strong attention to detail Transportation/dispatch knowledge a huge plus Outstanding written and verbal communication skills, grammar, and a consistently courteous and professional tone of voice at all times Very self-motivated and goal-oriented with ability to multi-task Capability to work in a fast-paced, team-oriented office environment Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) Ability to learn new software and proprietary software (Profit Tools) College degree desirable
    $32k-76k yearly est. 8d ago
  • Transportation Dispatcher

    Goodwill 4.1company rating

    Dispatcher job in North Versailles, PA

    Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's "Most Inspiring Companies". We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. POSITION SUMMARY: The Transportation Dispatcher coordinates and manages efficient movement of vehicles, drivers, and shipments to meet operational schedules and customer needs. Plans routes, monitors real-time logistics, communicates with drivers and clients, and addresses issues that arise to ensure on-time delivery and operational efficiency. Maintains accurate records, monitors compliance, safety, and regulatory standards, and plays a critical role in ensuring smooth day-to-day operations within the transportation network. Duties will also include but are not limited to: Create and manage daily delivery schedules for internal and external clients Track and monitor fleet activity using transportation management systems Serves as the primary point of contact for drivers during their shifts Maintain accurate records of dispatch activities, including routes, delivery times, and incidents Schedule vehicle maintenance, inspections, and repairs in collaboration with the Administrative Assistant and Senior Manager Maintain a current and up-to-date understanding of and comply with all organization policies and procedures Hiring Range: $18.00-$19.00/hour Travel: Local travel may be required. QUALIFICATIONS: Knowledge of all applicable local, state and federal codes/regulations as well as DOL guidelines. Proficiency with Microsoft office applications as well as using internet tools and resources. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH). Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $18-19 hourly 5d ago
  • Dispatch Coordinator

    Ava Pork Products Inc.

    Dispatcher job in Hicksville, NY

    AVA Pork Products, a leading manufacturer & distributor for quality beef and pork products is currently seeking a Transportation/Dispatch Coordinator. Our offices, manufacturing & distribution center is in Hicksville, New York. Job Responsibilities: Setting up and administering daily dispatch operations Dispatching drivers for pick-ups and deliveries Tracking drivers to facilitate the timely delivery of containers to their destination Providing customers with information on services, rates, equipment availability and shipment status Confirming proper bookings and billings to meet customer requirements Utilizing web-based platform, update pick-ups/deliveries and enter customer order information Answering driver and customer calls; send and respond to emails related to shipments Record & monitor schedules for inbound and outbound deliveries Daily communication with outside carriers, including but not limited to scheduling of appointments Maintain reports and databases Data entry Validation of documents Other administrative duties as assigned by Manager Job Requirements: Five (5+) years of Warehouse/Distribution experience preferred This is an overnight shift (2am - noon) Knowledge of DOT regulations Attention to detail and organized Exceptional verbal & written communication skills Ability to prioritize and multi-task, take initiative and achieve results Computer skills with experience using Excel, Word & Outlook This is a policy & procedure driven department This is a full-time position with company benefits including medical, 401k, paid holidays, etc. Only qualified candidates will be considered. AVA is an equal opportunity employer.
    $38k-50k yearly est. 5d ago
  • Mid-Day Dispatcher - Transportation

    Upper Darby School District 4.0company rating

    Dispatcher job in Darby, PA

    Mid-Day Dispatcher needed for transportation. Available immediately. Job Type: Full-time Salary: $40,000 to $50,000 - commensurate with experience. MAJOR FUNCTION: Ensure all bus routes are covered by drivers and assistants. Address any questions and/or concerns from parents and schools. Matain up to date records essential to the Operations and State Subsidy. Review driver time and attendance and make necessary adjustments. ESSENTIAL FUNCTIONS: Employee must have the ability to perform the following essential functions on a timely basis with or without reasonable accommodations [Scheduling] Schedules and assigns daily bus routes and drivers. Schedule and assign various trips, such as athletic trips and field trips. Sub out buses in the GPS system Ensure all drivers and attendants and providing services to students in a safe and professional manner. [Communications] Maintain efficient school bus routes by monitoring the performance of each route. It is imperative to ensure the route's sequence is sound, timing is adequate and all stops in the routes are appropriate. Communicate with drivers through 2 way radio system Communicate verbally and in writing with schools and parents regarding routes, service issues, stops, trips, etc. Handle emergency and accident communications [Record Keeping] Review time and attendance records of drivers and attendance and make appropriate adjusments as needed Collect necessary state compliance reports Maintain daily records of pre-trip inspections and monitor repair activities Perform other duties as assigned by the Supervisor of Transportation Services Transportation Dispatchers may be assigned to morning, afternoon or middle of the day shift. QUALIFICATIONS: To successfully perform this position, a person must be able to perform each primary duty satisfactorily. The qualification requirements listed below represent minimum levels of educational achievement, training, skills, and/or ability necessary. Communicating clearly to all stakeholders in writing and verbally Keeping calm in the face of difficult situations in order to rectify and address issues quickly and efficiently Thinking ahead to anticipate potential problems in operations Unwavering commitment to students' success and belief in the Upper Darby School District's mission Valid Drivers License, CDL preferred. At least one year of experience related to above essential functions PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The employee is frequently required to communicate, to provide accurate information to others, and to obtain and follow directions. The employee is frequently required to interact in person and by phone or e-mail with user groups. KNOWLEDGE, SKILLS AND ABILITIES: Basic understanding of cleaning and sanitation procedures. Advanced knowledge of various computer based operating systems, such as Routing System, GPS System, Parent Communication System, etc. Knowledge of emergency procedures. Ability to maintain property and inventory. WORKING CONDITIONS Employees in this position work in a dynamic environment that requires them to be sensitive to change and responsive to changing goals, priorities, and needs. INTERESTED APPLICANTS SHOULD APPLY BY VISITING ********************* Services>Human Resources>Employment Opportunities The Upper Darby School District does not discriminate in its education program, activities, or employment practices, based on race, color, national origin, sex, sexual orientation, disability, age, religion, ancestry, union membership, or any other legally protected category. Announcement of this policy is in accordance with state law, including the Pennsylvania Human Relations Act, and with federal law, including Title VI of the Civil Right Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1967, and the Americans with Disabilities Act of 1990.
    $40k-50k yearly 8d ago
  • Dispatcher

    Stallion Infrastructure Services

    Dispatcher job in Washington, PA

    The Dispatcher will act as a communication point for all calls: coordinate requests, transmit messages and track vehicles. This individual would enable different parties to communicate well by ensuring the accurate and timely transmission of information. Role Priorities / Responsibilities: Ensure all route service drivers are working in/on pre-assigned routes/tasks each day Answer customer calls and dispatch drivers and equipment Document all calls Coordinate with supervisor to allocate, schedule, and assign jobs to the workforce Coordinate with the technicians, billable or non-billable ticket Assign the appropriate equipment and employees to corresponding jobs Enter data into computer system and keep dispatch records/logs and status reports Coordinate with billing personnel Address problems and requests by transmitting information or providing solutions Plans and organizes appropriate work time and resource requirements Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations Monitor the route and status of field units to coordinate and prioritize their schedule Provide field units with information about orders, traffic, obstacles, and requirements Understand and identify customer safety requirements of on-site personnel and communicate to Office Manager and Ops Manager Communicate all issues to Ops Manager in a timely and efficient manner Ability to prioritize calls according to urgency and importance Have a firm understanding of logistics, routes, and associated equipment Ability to remain calm and composed Must be able to multi-task Ability to take appropriate action with little supervision Results oriented and driven to complete customer jobs Excellent verbal and written communication skills Strong organization skills Proficient computer and telephone skills Essential Knowledge, Skills and Abilities: Stallion Infrastructure Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $29k-38k yearly est. 4d ago
  • Customer Service Crew

    Dunkin'-Franchisee of Dunkin Donuts

    Dispatcher job in Lewistown, PA

    Looking to love where you work? Or just looking to learn the secret to delicious coffee? Here at Dunkin well teach you life skills from day one whether Dunkin is your first job or youre making it your career. Look no further and apply to join the team at our Burnham, Lewistown, Lock Haven or Reedsville locations. Nedo, Inc. is currently hiring for Crew Members to join our teams! We have full-time and part-time opportunities available with flexible shifts. As a Team Member, youll help America Run on Dunkin by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee at a time, you will keep your guests coming back for more. We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning. Flexible Schedule Full-Time and Part-Time available- Early am shifts may start as early as 4:00am Free Shift Meals* Best in Class Training & Continuous Learning Advancement Opportunities Vacation Benefits Simple IRA Plan Medical Benefits Cash Referral Program Ready to come run with us? In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. Dunkin' Donuts is the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
    $26k-33k yearly est. 1d ago
  • Dispatcher-Telecommunicator, Part-Time

    Milton Hershey School 4.7company rating

    Dispatcher job in Hershey, PA

    Milton Hershey School (MHS) is one of the world's best pre-K through 12th grade private schools, where approximately 2,200 students from disadvantaged backgrounds are provided with a cost-free home and a top-notch education. Thanks to the generosity of Milton and Catherine Hershey in 1909, the school is fully endowed today, with the resources to ensure students can thrive. The school has prepared over 12,000 graduates to lead fulfilling and productive lives and is expanding to serve more students. MHS is seeking **part-time Dispatchers/Telecommunicators (CMTs)** to join our Central Monitoring team. This is a unique opportunity to use your dispatch, safety/security, and customer service skills to make a meaningful impact in the lives of youth. As a CMT, you'll be at the heart of campus operations, handling 15 - 45 dispatch calls daily, monitoring 1000 surveillance cameras, and coordinating emergency and non-emergency services across our residential facilities & school campus. Every day brings new challenges and opportunities to serve. **Key Responsibilities:** + Receive and coordinate incoming calls and service requests + Monitor fire, mechanical, and security alarms + Dispatch Campus Safety Officers and Service Technicians + Operate as the central hub for phone and 2-way radio communications + Respond during school closures and emergencies. **Hourly pay rate:** $22.33 - $29.81 (plus shift differential), pay is determined based on experience. Part-time employees are eligible for a retirement savings plan, an employee assistance program (EAP), and Hershey area discounts. **Work schedule:** Up to 29 hours per week: Thursday - Saturday, 2 nd shift (5:00 pm - 10:00 pm); 3 rd shift flex (10:00 PM - 8:00 AM) and Sunday - Tuesday, 2nd shift (5:00 pm - 10:00 pm); with 3rd shift flex. The position will be closed for applications on 2/1/2026. _Milton Hershey School does not discriminate in admissions or other programs and services on the basis of race, color, national or ethnic origin, ancestry, sex, religious creed or disability. Read important MHS policies on equal opportunity and diversity, equal employment opportunity, and more_ . **Qualifications** + High school diploma or GED. + Experience working with security alarm systems and surveillance equipment. + APCO Telecommunicator I, APCO Law Enforcement Dispatch, APCO Medical Dispatch training, preferred + Proficiency in Microsoft Office and IBM platforms. + Experience with a Total Quality Management System a plus. + Experience handling service requests, complaints, and issues/problems. + Strong customer service and telephone dispatching skills. + Excellent verbal and written communication skills. + Candidates must demonstrate a high degree of integrity, as all MHS staff are role models for the students. + Candidates must be willing to actively engage with students beyond the scope of their job responsibilities. **Schedule** : Part-time **Job Type** **: Standard** **Job Posting** **: Dec 29, 2025** **Req ID:** 25000248 Equal Employment Opportunity Policy Milton Hershey School does not discriminate against applicants or employees, in hiring, promotion or any terms or conditions of employment, on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability or use of a guide or support animal because of the blindness, deafness or physical handicap of the user or because the user is a handler or trainer of support or guide animals, or any other status protected under applicable federal or Pennsylvania law.
    $22.3-29.8 hourly 29d ago
  • Public Safety Dispatcher- POLICE- (Provisional)

    City of Buffalo, Ny 3.6company rating

    Dispatcher job in Buffalo, NY

    An incumbent to a position in this class is responsible for operating the public safety communication system in the Department of Police. The Public Safety Dispatcher operates a telephone, radio, computer, Automatic Vehicle Locater (AVL) and related equipment, to dispatch police personnel and equipment to scenes of crimes, accidents and other emergencies. Incumbents must be able to function calmly under stress, and take appropriate action swiftly. They must exercise sound judgment, alertness and responsiveness in emergency situations. Work is performed under direct supervision from a higher level police official an in accordance with established policies and procedures. Supervision is not a function of this position.Receives information regarding various incidents requiring police, fire or EMS attention emergencies, i.e. fires, robberies, stolen vehicles, missing persons, etc. Operates radio equipment to dispatch police personnel and equipment; * dispatches vehicles and personnel for routine and emergency service calls; * maintains continuous status and location records of police, fire and emergency vehicles; Operates computer terminal, AVL, to retrieve information and relay same as needed including e-mail system; Determines priorities of service when necessary in accordance with established policies and practices; Receives incoming telephone calls and provides information; Receives calls over the telephone from fire and other governmental agencies; Expediently accesses and reports to police staff and other civilian staff in the Department, sensitive information from criminal and personal databases, such as Criminal Justice Information System; Performs related duties as required.MINIMUM QUALIFICATIONS Graduation from High School, GED or Equivalency Diploma. Proof of education must be presented at time of appointment. Special Requirement(s) 1) Background investigation results, including but not limited to consideration of an applicant's arrests which did not lead to convictions, will be considered in the Police Department's determination of whether an applicant should be denied unsupervised access to the federal Criminal Justice Information System (?CJIS?), and therefore denied employment; 2) Must present Association of Police Communications Operator certification within one year of appointment, or within the time schedule for training by Erie County . Adopted: 11/30/94 Revised: 12/6/95; 7/24/96; 10/8/10; 7/9/13; 11/10/21 Reviewed: 11/4/98; 12/7/04 Department of Human Resources, Civil Service Administration, Room 1001 City Hall, Buffalo, NY 14202 Good knowledge of the operation and maintenance of radio and telephone equipment; Good knowledge of the geography of the City; Clerical aptitude; Ability to quickly analyze emergency situations and take decisive action; Ability to perform calmly and efficiently in all types of situations; Ability to understand and follow oral and written directions; Familiarity with police terminology and procedures; Ability to maintain records and prepare reports; Ability to speak clearly and distinctly; Good hearing; mental alertness; Physical condition commensurate with the demands of the position. IMPORTANT INFORMATION REGARDING THE QUALIFYING 911 PERFORMANCE TEST A performance test will be held at a later date, to be announced. The written test will be a ranking test and the performance test will be a qualifying (pass/fail) test. You must pass both the written and performance tests to be considered for appointment. You will not be called to the performance test unless you have passed the written test. Since the performance test is qualifying (pass/fail), if you pass the performance test your final score for the examination will be the score that you achieve on the written test. Candidates may be invited to participate in the performance test in the order of the scores they achieve on the written test. The Department of Human Resources, Division of Civil Service reserves the right to give the performance test to only as many candidates as are needed to fill available vacancies. The 911 test will be a performance test, administered on a conventional personal computer (PC). You will be using a conventional personal computer (PC) but you will not be using a mouse. Subject: The test consists of three parts, each preceded by a separate practice session. It will test your ability to enter the kinds of information that dispatchers and related personnel must process for fire, police, and emergency medical services. You will not need any specific information prior to the test; rather, complete on-screen instructions will tell you all that you need to know in order to take the test. In order to pass, you must enter the data at a rate of at least 6,000 key-strokes per hour (which is equal to typing approximately 20 words per minute), with an accuracy rate of at least 97.5%. RETEST POLICY: Candidates not successful on the 911 performance test may be allowed to participate in a retest. Such decision will be made at the discretion of the Department of Human Resources, Division of Civil Service as it relates to recruitment. If allowed, there will be only one retest for candidates that are not successful on this portion of the examination. NOTE: No qualifying 911 Performance test will be required if a candidate who is successful on the written portion of the examination has qualified in a previous 911 keyboarding test for examination purposes administered by the Department of Human Resources, Division of Civil Service.
    $39k-49k yearly est. 4d ago
  • Dispatcher, Campus Safety

    Widener University 4.1company rating

    Dispatcher job in Chester, PA

    Check Application StatusRequest InfoCloseWhy Widener Why Widener * Career Inside Track * Faculty Mentorship * Research & Innovation * Leadership Development * Student Stories Alumni SuccessPoints of PrideWidener at a Glance Close Student Experience Student Experience Student Experience Overview * Our Campus * Vibrant Community * Explore Campus * Living on Campus * Meet the Student Living Team * Dining Options * Things to Do in the Area * Experiences * Get Involved * Athletics & Recreation * Co-Ops & Internships * Study Abroad * Support * Academic & Career Support * Health & Wellbeing Engage WidenermySuccessWidenerCONNECTMeet Student Engagement & Transformation Leadership Close About About About Overview * About Widener * Points of Pride * Widener at a Glance * Our Leadership * Strategy, Mission & History * Diversity, Equity, Inclusion & Belonging * Community Resources * Clinics & Centers * Wolfgram Memorial Library * Observatory * PMC Museum * Taylor Arboretum Faculty DirectoryOffices & DepartmentsMaps & DirectionsWork at WidenerMeet the President's Leadership Team Close ApplyVisit Mega Nav * Academics * Find Your Program * Explore All Programs * Undergraduate Majors * Graduate & Law Programs * Adult & Continuing Studies * Online Programs * * Colleges & Schools * College of Arts & Sciences * College of Health & Human Services * School of Business Administration * School of Engineering * Dwyer School of Nursing * Center for Continuing Studies * Commonwealth Law School * Delaware Law School * * Academic CalendarCatalogs & HandbooksFaculty DirectoryWolfgram LibraryMeet the Provost & Academic Leadership * Admissions & Aid * Admissions Pathways * Undergraduate * Graduate * Adult & Continuing Studies * Transfer * International * Military & Veteran * * Tuition & Aid * Undergraduate * Graduate * Adult & Continuing Studies * * Visit Campus * Undergraduate * Graduate * Adult & Continuing Studies * * Apply NowCheck Application StatusRequest Info * Why Widener * Career Inside Track * Faculty Mentorship * Research & Innovation * * Leadership Development * Location Matters * Student Stories * * Alumni SuccessPoints of PrideWidener at a Glance * Student Experience * Our Campus * Vibrant Community * Explore Campus * Living on Campus * Dining Options * Things to Do in the Area * * Experiences * Get Involved * Athletics & Recreation * Co-Ops & Internships * Study Abroad * * Support * Academic & Career Support * Health & Wellbeing * * Engage WidenermySuccessWidenerCONNECTMeet Student Engagement & Transformation Leadership * About * About Widener * Points of Pride * Widener at a Glance * Our Leadership * Strategy, Mission & History * Diversity, Equity, Inclusion & Belonging * * Community Resources * Clinics & Centers * Wolfgram Memorial Library * Observatory * PMC Museum * Taylor Arboretum * * Faculty DirectoryOffices & DepartmentsMaps & DirectionsWork at WidenerMeet the President's Leadership Team * ApplyVisit Utility Menu * WU Links * my Widener * my Success * Canvas * Outlook Email * Office365 * Zoom * Self Service * Wolfgram Library * Bookstore * Resources For You * High School Students * New First-Year & Transfer Students * Current Students * Parents & Families * Faculty & Staff * Alumni * Community & Partners * News * Events * Athletics * Give Career Opportunities at Widener Thank you for your interest in working at Widener University. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. You are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. If you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact the Office of Human Resources. Already Applied? Log In Log in to update your profile and view your application status. Search for Positions Work type * Full-time (hourly) 1 Locations * Chester 1 Categories * Staff 1 Subscribe to Job Alerts Dispatcher, Campus Safety Apply now Job no: 493326 Work type: Full-time (hourly) Location: Chester Categories: Staff Widener University is currently seeking a full-time 1st Shift Dispatcher. This position works primarily indoors, averaging 40 hours per week, 8 hours per day, 8:00AM to 4:00PM. The position reports to the Dispatch Manager. Dispatchers safeguard the University community by expertly coordinating communications among safety personnel, monitoring dispatch systems, and responding to both emergency and non-emergency calls with professionalism and efficiency. Their role is critical in ensuring that every situation whether urgent or routine is managed swiftly, accurately, and with the wellbeing of the community. Reporting directly to the Dispatch Manager, the Dispatcher plays a vital role in safeguarding the University community by serving as the central hub for safety communications. This position requires coordinating and managing communications among campus safety personnel, monitoring dispatch systems to ensure timely and accurate information flow and responding to emergency and non-emergency calls with professionalism, efficiency, and composure. This position is essential to maintaining the safety, security, and wellbeing of students, faculty, staff, and visitors. The Dispatcher will demonstrate strong communication skills, attention to detail, and the ability to remain calm under pressure while supporting the University's commitment to a safe and welcoming environment. DUTIES AND RESPONSIBILITIES (including, but not limited to): Essential Duties: * Serve as a designated Campus Security Authority (CSA) in compliance with the Clery Act. * Receive, prioritize, and dispatch emergency and non-emergency calls for service. * Gather accurate details during interactions to ensure timely and appropriate safety responses. * Operate and manage CAD (computer-aided dispatch), video management, card access, alarm systems, and key control. * Use two-way radios to dispatch personnel and coordinate responses effectively. * Work closely with University departments and external agencies to coordinate incident response. * Manage multiple responsibilities in both high-stress and routine situations. * Troubleshoot minor issues with dispatch systems and related technology. * Contact police, fire, or medical services when required. * Participate in emergency drills and exercises to maintain operational readiness. Secondary Responsibilities: * Work flexible or additional shifts as needed to support department operations. * Support the Office of Campus Safety during University athletic events, ceremonies, and special functions. * Manage Campus1Card system functions and distribute parking permits. * Perform other job-related duties as assigned or directed to support departmental needs and align with the mission, values and goals of the Office of Emergency Management/Campus Safety. MINIMUM QUALIFICATIONS (education/training and experience required): Required: * High school diploma or equivalent. * Valid driver's license. * Prior experience in customer service or a security-related role. * Strong interpersonal skills and ability to engage professionally with diverse populations. * Proficiency in operating computers, two-way radios, and dispatch/security equipment. * Excellent verbal and written communication skills to tactfully and effectively communicate with the university community and colleagues. * Ability to work independently and collaboratively within a team. * Demonstrated ability to remain calm and tactful in challenging situations. * Successful completion of background checks including PA Criminal, PA Child Abuse, and FBI clearance. Preferred: * Bachelor's degree in Criminal Justice, Emergency Management, Public Safety, or related field; additional coursework or training in communications, law enforcement, or emergency response. * Prior experience as a Dispatcher. * Familiarity with Clery Act reporting requirements and procedures * Experience working in higher education or school-based environments. * Background in law enforcement, military, campus or public safety. * Familiarity with the local community and surrounding areas. PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS: * Demonstrate strong manual dexterity and precise coordination in operating computers, keyboards, mice, two‑way radios, telephones, and other dispatch or security equipment with accuracy and efficiency * Ability to walk for extended periods and navigate stairs in various building environments. * Capacity to patrol outdoors in all weather conditions. * Ability to stand or sit for long durations, both indoors and outdoors. * Must be able to lift and carry objects weighing up to 55 lbs. * Willingness to work non-standard hours, including nights, weekends, and holidays as needed. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran. Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at **************** EOE M/F/V/D Advertised: 09 Dec 2025 Eastern Standard Time Applications close:
    $35k-45k yearly est. 49d ago
  • E-911 Dispatcher - Trainee

    County of Armstrong 3.8company rating

    Dispatcher job in Kittanning, PA

    Upon Graduation from training, pay rate may increase to $23.00 per hour. Applicants must be 18 years of age. Overall Responsibilities: To receive emergency calls and dispatch appropriate emergency response services. This is specialized work in receiving and dispatching emergencies as well as routine calls in the Armstrong County 911 Center for the citizens of Armstrong County. Duties include, but are not limited to; Receives emergency calls for assistance. Obtains accurate information regarding the nature/location of emergency. Dispatches appropriate services. Interacts with local police departments, ambulance services, state police and volunteer fire and rescue departments. Conveys emergency medical dispatch information. Process requests and provides information for CLEAN/NCIC. Maintains accurate and complete documentation. Monitors, maintains and responds to in-house alarms. Maintains confidential files and procedures records and log sheets for department. Operates computer and technical equipment and provides basic equipment maintenance. Processes various forms, reports and other department paperwork. Keeps updated on all policies, procedures and regulations. Monitors weather conditions. Knowledge of DPS policies and procedures and ability to retain and recall these procedures. Must be a resident of Armstrong County. Minimum Qualifications: EDUCATION/TRAINING: High school diploma or equivalent, plus additional training in computers and emergency medical services or police and fire training. WORK EXPERIENCE: 0-2 years of dispatching experience is preferred. Must be certified in CPR, Class “C”, or any acceptable combination of experience and training. Armstrong County considers qualified applicants for all positions without regard to race, color, religion, national origin, sex, age, ancestry, service animals, familiar status, veteran status, gender, non-job related disability, or any other legally protected status. For questions concerning this or any other position, please contact the Employment Coordinator at *************. ___________________________________________________________________________________________________________ The County of Armstrong is an equal opportunity employer. In recognition of its responsibility to its staff and the community it serves, we reaffirm our policy to assure fair and equal treatment in all of our employment practices, for all persons. We will not discriminate on the basis of race, color, religion, sex, age or national origin, nor against any qualified individual with a disability, disabled veteran or veteran of the Vietnam War.
    $23 hourly 60d+ ago
  • Telecommunicator (911 Call-Taker) - Department of Emergency Services

    Berks County, Pa

    Dispatcher job in Reading, PA

    Great Pay ($24.60/Hour) + Benefits: Overtime, Health, Dental and Vision, Flexible Spending, Short Term Disability, Long Term Disability, Life insurance, Vacation, Sick, Personal Days, 14 Paid Holidays, Retirement Plan, 457(b), Sign-On Bonus ($7,500) payable in 3 equal installments. POSITION SUMMARY: The telecommunicator receives 911- and 10-digit calls from the public and accurately assigns their request(s) for police, fire, emergency medical, or other allied public safety resources to the appropriate dispatcher or agency. Additionally, the telecommunicator completes administrative work related to the job functions. This position is defined as an essential position serving the mission-critical functions of the department. POSITION RESPONSIBILITIES: Essential Functions * Receives and properly processes 10-digit non-emergency calls within quality assurance guidelines established for time, professionalism, and protocol. * Receives and properly processes 911- and 10-digit emergency calls within quality assurance guidelines established for time and professionalism. * Utilizes appropriate interview techniques to engage callers and extract necessary information based on call type. * Utilizes language line resources to communicate with callers unable to communicate their needs in the English language. * Provides appropriate information to callers as per department policy and management direction. * Assists callers by providing basic instructions to safeguard against hazardous situations before the arrival of public safety responders. * Obtains certification to provide, and subsequently provides, EMD (emergency medical dispatch) assistance to callers as needed. * Accurately enters/extracts information in the computer-assisted dispatch (CAD) system for complaint-taking, unit dispatching, coordination of public safety incidents, and transmission/retrieval of information. * Reviews and interprets mapping application data to assist emergency responders in locating scenes. * Retrieves/compiles information from/for appropriate individuals/agencies in a centralized management information system (MIS), other data management systems, and hard copy files and logs in accordance with department procedures and direction from management. * Participates in ongoing training, including, but not limited to, classroom, self-directed continuing education, and on-the-job training as assigned by management. * Receives training at additional communications functional positions as required by management. * Receives training focused on career advancement and personal growth as required by management. * Master the operation of additional communications functional positions in as per departmental policy as required by management. * Acts in a capacity to train/orient other employees to the work tasks associated with functional positions at which the employee has demonstrated mastery as required by management. * Assumes leadership roles as required by management. Non-Essential Functions * Processes weekly mailings to police, fire, and ambulance agencies. * Participates in departmental improvement processes as requested by management. * Completes other associated duties as assigned. MINIMUM EDUCATION AND EXPERIENCE: * High School graduate, or equivalent. * Some exposure to emergency services terminology is highly desired. Participation in the Berks County emergency services is preferred. * Equivalent combinations of education, and experience that provide the required knowledge, skills, and abilities. * Passing scores on departmental pre-employment testing. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES: * Basic computer skills in a Windows-based environment. * Typing proficiency of at least 35 wpm with near 100% accuracy. * Familiarity with Berks County is preferred,d including geopolitical boundaries, major highways, intersections, and landmarks. * Ability to maintain confidentiality, deal with high stress, and demonstrate emotional control under difficult circumstances. * Ability to multitask, i.e., listen attentively, type, talk, etc., simultaneously. * Possess sound decision-making skills,s including understanding when decisions exceed the employee's scope of authority. * Capable of establishing and maintaining effective working relationships with co-workers, management staff, safety agencies, and the public. * Good written and verbal communication skills. * Ability to accurately follow detailed written and verbal instructions. * Ability to speak, understand, read, and write English clearly and understandably. * Ability to read and discern visual images on a variety of media, including computer video display terminals. * Ability to successfully achieve satisfactory performance reviews throughout all aspects of an on-the-job training program in accordance with existing departmental policies, including obtaining and maintaining certifications that include, but are not limited to: * PEMA Telecommunicator certification * APCO certification * EMD certification * Commonwealth Law Enforcement Assistance Network certification at the level determined to be necessary by management * American Heart Association CPR * Complete periodic recertifications in the areas above. * Pass and maintain criminal history clearances as defined by departmental policy in accordance with regulating agencies ,including the PA State Police. * Ability to handle stress. * Physical presence in the office is required. PHYSICAL DEMANDS: * Sitting daily for long periods without relief, bending, reaching, and walking. * Ability to work long shifts (12-16 hours) as necessary in times of emergency. * Ability to function continuously under extreme stress with regard to workload, content, and reliability. * Accurate vision (correctable) with normal color vision, and good hearing (correctable) in both ears. * Continuous use of a computer terminal, video display equipment, and a headset. * Ability to utilize normal computer/human interface devices (HID) (mouse, keyboard, keypads) with limited accommodations due to the specialized nature of the equipment and requirement for standard HID. * Occasional lifting of office-related equipment and/or supplies up to +30 pounds. WORKING ENVIRONMENT: * Generally, indoor electronic office-type environments require long shifts seated in front of and operating computer equipment while maintaining a high level of alertness and reliability. * Occasionally, relocation to back-up sites/field sites in potentially remote locations with limited services and creature comforts. * The position may require travel to alternate work locations. Incumbents need access to reliable transportation. This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position, and may be changed where appropriate.
    $24.6 hourly Auto-Apply 6d ago
  • Telecommunicator (911 Call-Taker) - Department of Emergency Services

    County of Berks

    Dispatcher job in Reading, PA

    Great Pay ($24.60/Hour) + Benefits: Overtime, Health, Dental and Vision, Flexible Spending, Short Term Disability, Long Term Disability, Life insurance, Vacation, Sick, Personal Days, 14 Paid Holidays, Retirement Plan, 457(b), Sign-On Bonus ($7,500) payable in 3 equal installments. POSITION SUMMARY: The telecommunicator receives 911- and 10-digit calls from the public and accurately assigns their request(s) for police, fire, emergency medical, or other allied public safety resources to the appropriate dispatcher or agency. Additionally, the telecommunicator completes administrative work related to the job functions. This position is defined as an essential position serving the mission-critical functions of the department. POSITION RESPONSIBILITIES: Essential Functions Receives and properly processes 10-digit non-emergency calls within quality assurance guidelines established for time, professionalism, and protocol. Receives and properly processes 911- and 10-digit emergency calls within quality assurance guidelines established for time and professionalism. Utilizes appropriate interview techniques to engage callers and extract necessary information based on call type. Utilizes language line resources to communicate with callers unable to communicate their needs in the English language. Provides appropriate information to callers as per department policy and management direction. Assists callers by providing basic instructions to safeguard against hazardous situations before the arrival of public safety responders. Obtains certification to provide, and subsequently provides, EMD (emergency medical dispatch) assistance to callers as needed. Accurately enters/extracts information in the computer-assisted dispatch (CAD) system for complaint-taking, unit dispatching, coordination of public safety incidents, and transmission/retrieval of information. Reviews and interprets mapping application data to assist emergency responders in locating scenes. Retrieves/compiles information from/for appropriate individuals/agencies in a centralized management information system (MIS), other data management systems, and hard copy files and logs in accordance with department procedures and direction from management. Participates in ongoing training, including, but not limited to, classroom, self-directed continuing education, and on-the-job training as assigned by management. Receives training at additional communications functional positions as required by management. Receives training focused on career advancement and personal growth as required by management. Master the operation of additional communications functional positions in as per departmental policy as required by management. Acts in a capacity to train/orient other employees to the work tasks associated with functional positions at which the employee has demonstrated mastery as required by management. Assumes leadership roles as required by management. Non-Essential Functions Processes weekly mailings to police, fire, and ambulance agencies. Participates in departmental improvement processes as requested by management. Completes other associated duties as assigned. MINIMUM EDUCATION AND EXPERIENCE: High School graduate, or equivalent. Some exposure to emergency services terminology is highly desired. Participation in the Berks County emergency services is preferred. Equivalent combinations of education, and experience that provide the required knowledge, skills, and abilities. Passing scores on departmental pre-employment testing. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES: Basic computer skills in a Windows-based environment. Typing proficiency of at least 35 wpm with near 100% accuracy. Familiarity with Berks County is preferred,d including geopolitical boundaries, major highways, intersections, and landmarks. Ability to maintain confidentiality, deal with high stress, and demonstrate emotional control under difficult circumstances. Ability to multitask, i.e., listen attentively, type, talk, etc., simultaneously. Possess sound decision-making skills,s including understanding when decisions exceed the employee's scope of authority. Capable of establishing and maintaining effective working relationships with co-workers, management staff, safety agencies, and the public. Good written and verbal communication skills. Ability to accurately follow detailed written and verbal instructions. Ability to speak, understand, read, and write English clearly and understandably. Ability to read and discern visual images on a variety of media, including computer video display terminals. Ability to successfully achieve satisfactory performance reviews throughout all aspects of an on-the-job training program in accordance with existing departmental policies, including obtaining and maintaining certifications that include, but are not limited to: PEMA Telecommunicator certification APCO certification EMD certification Commonwealth Law Enforcement Assistance Network certification at the level determined to be necessary by management American Heart Association CPR Complete periodic recertifications in the areas above. Pass and maintain criminal history clearances as defined by departmental policy in accordance with regulating agencies ,including the PA State Police. Ability to handle stress. Physical presence in the office is required. PHYSICAL DEMANDS: Sitting daily for long periods without relief, bending, reaching, and walking. Ability to work long shifts (12-16 hours) as necessary in times of emergency. Ability to function continuously under extreme stress with regard to workload, content, and reliability. Accurate vision (correctable) with normal color vision, and good hearing (correctable) in both ears. Continuous use of a computer terminal, video display equipment, and a headset. Ability to utilize normal computer/human interface devices (HID) (mouse, keyboard, keypads) with limited accommodations due to the specialized nature of the equipment and requirement for standard HID. Occasional lifting of office-related equipment and/or supplies up to +30 pounds. WORKING ENVIRONMENT: Generally, indoor electronic office-type environments require long shifts seated in front of and operating computer equipment while maintaining a high level of alertness and reliability. Occasionally, relocation to back-up sites/field sites in potentially remote locations with limited services and creature comforts. The position may require travel to alternate work locations. Incumbents need access to reliable transportation. This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position, and may be changed where appropriate.
    $24.6 hourly Auto-Apply 8d ago
  • Transportation Router / Dispatcher

    Pennridge School District 3.9company rating

    Dispatcher job in Pennsylvania

    Transportation Router/Dispatcher (Anticipated) AVAILABLE: ASAP COMPENSATION: Salaried 12 Month HOURS: 5 AM-1:30 PM REPORTS TO AND IS EVALUATED BY: Director of Transportation and Assistant Director TERMS OF EMPLOYMENT: Non-Contracted, Salaried Position SUPERVISES AND EVALUATES: Assist the Director and Assistant Director in the coordination and evaluation of the following: Routes, routing School Bus/Van Drivers School Bus/Van Aides PRINCIPAL FUNCTION: To coordinate and route district student transportation in accordance with school district operations, including the special education population, ensuring safe and efficient transportation of students to public and non-public schools. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Assist with the routing of all district and special education vehicles within current and future District guidelines to provide for the safe, timely and efficient transportation of children eligible for transportation by district policy or as a result of an IEP stipulation. 2. Assist with scheduling of student transportation for public, non-public and special education schools. 3. Assist with assigning substitute drivers and aides as needed and serve as a substitute driver when needed. 4. Assist and work with Field Trip Coordinator to assign drivers weekly to uncovered field trips and as needed to field trips. 5. Assist in maintaining communications with drivers during their assignments and supervise drivers in implementing routing and bus scheduling changes as required. 6. Be responsive to all district parents with issues relating to transportation. 7. Relay information between drivers, building principals, and special education administration relating to student transportation. 8. Assist with the safety and security of district property and equipment. 9. Responsible for responding to transportation e-mails or forwarding to appropriate person. 10. Assume any other duties assigned by the Director and/or Assistant Director. QUALIFICATIONS: 1. High School Diploma, Associate Degree in Business, Computer Science or a related field preferred. 2. Valid PA Commercial Driver's License (“CDL”) with necessary endorsements including air brakes, school bus,and passenger endorsements, with five (5) years school bus driving experience without limitations. 3. Routing/Dispatching experience required. Experience with TransFinder routing system preferred. 4. Proficient knowledge of Microsoft Windows, Microsoft Office Suite, as well as other computer systems used in transportation department. 5. Must have current “Probable Cause” Training and Certificate, or willing to obtain within 6 months of hire. 6. Possess or have ability to obtain PA State Driver Training Certification within 6 months of hire. 7. Must have a well-versed knowledge of the Pennridge School District geographical area. 8. Knowledge of all provisions of applicable laws, codes, rules and regulations concerning the safe operation of vehicles and the transportation of students. 9. Strong interpersonal and communication skills, both verbally and in writing, including the ability to relate effectively with District employees and parents. 10. Must have all clearances necessary to work for a school district. 11. Ability to read and interpret documents such as safety rules, maps, and procedural manuals. 12. Assist the Director and Assistant Director with verification and approval of drivers' punch time and data entry into K software program. 13. Any additional or alternate qualifications as deemed appropriate by the Board of School Directors. ENVIRONMENT: Must be able to work effectively in a professional office setting and maintain a professional demeanor at all times. Must be able to manage multiple projects simultaneously and prioritize tasks as needed. INFORMATION IN ACCORDANCE WITH THE AMERICANS WITH DISABILITIES ACT: The Pennridge School District is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of age, race, sex, creed, religion, color, national origin, or physical or mental disability in accordance with Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Act Amendment of 1972, Section 504 of the Vocational Rehabilitation Act of 1973 and the Americans with Disabilities Act. PHYSICAL DEMANDS: Must not have any physical impairments that would limit the capabilities to be able to drive any vehicle in the fleet including, but not limited to, wheelchair buses, regular passenger buses, vans or service truck. PHYSICAL REQUIREMENTS: (Choose one of the following.) _LIGHT WORK X MEDIUM WORK _ HEAVY WORK _ VERY HEAVY WORK LIGHT WORK: If the use of arm and/or leg control requires exertion of forces greater than that for sedentary work and the individual sits most of the time, the job is rated for light work. The incumbent should be able to exert up to 20 lbs of force occasionally, and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects. MEDIUM WORK: The incumbent should be able to exert up to 50 lbs of force occasionally, and/or up to 20 lbs of force frequently, and/or up to 10 lbs of force constantly to move objects. HEAVY WORK: The incumbent should be able to exert up to 75 lbs of force occasionally, and/or up to 50 lbs of force frequently, and/or up to 20 lbs of force constantly to move objects. VERY HEAVY WORK: The incumbent should be able to exert in excess of 100 lbs of force occasionally, and in excess of 50 lbs of force frequently, and in excess of 20 lbs of force constantly to move objects. PROCEDURE: Interested candidates must submit an online application. EOE
    $29k-33k yearly est. 9d ago
  • Transportation Dispatcher

    Goodwill of SWPA

    Dispatcher job in North Versailles, PA

    Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. POSITION SUMMARY: The Transportation Dispatcher coordinates and manages efficient movement of vehicles, drivers, and shipments to meet operational schedules and customer needs. Plans routes, monitors real-time logistics, communicates with drivers and clients, and addresses issues that arise to ensure on-time delivery and operational efficiency. Maintains accurate records, monitors compliance, safety, and regulatory standards, and plays a critical role in ensuring smooth day-to-day operations within the transportation network. Duties will also include but are not limited to: Create and manage daily delivery schedules for internal and external clients Track and monitor fleet activity using transportation management systems Serves as the primary point of contact for drivers during their shifts Maintain accurate records of dispatch activities, including routes, delivery times, and incidents Schedule vehicle maintenance, inspections, and repairs in collaboration with the Administrative Assistant and Senior Manager Maintain a current and up-to-date understanding of and comply with all organization policies and procedures Hiring Range: $18.00-$19.00/hour Travel: Local travel may be required. QUALIFICATIONS: Knowledge of all applicable local, state and federal codes/regulations as well as DOL guidelines. Proficiency with Microsoft office applications as well as using internet tools and resources. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).
    $18-19 hourly 60d+ ago
  • Part-Time Dispatch Coordinator - Aviation Center - Farmingdale State College

    Farmingdale State College 3.9company rating

    Dispatcher job in Farmingdale, NY

    The Aviation Center at Farmingdale State College seeks a part-time dispatch coordinator. Responsibilities include, but are not limited to: * Dispatching and Tracking Active Training Flights on Radar * Managing Student Training Schedule * Cancellation Analysis and Creating Data Reports when Required * Coordinate Recourse and Equipment Usage * Ordering and Managing Pilot Supplies * Ensuring Ramp Safety, Building Security, and Submitting Safety Reports as Required * Opening and/or Closing the Aviation Center * Coordinate Aircraft Fueling and Deicing * Assist with Student Registration * Initial and Recurrent Training of New Air Bosses Requirements: One of more of the following preferred, but not required: * Prior Experience as an Aircraft Dispatcher * FAA Dispatcher Certificate * One or More Pilot Certificates Additional Information: The Consumer Information web page can be viewed at the following link *********************************************************** This page describes various services, information and statistics on many different aspects of the College's operations. The State University of New York offers excellent fringe benefits including health insurance options and retirement plans. Click here for New York State Benefits Summary Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continues to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply. The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. Application Instructions: Interested candidates may apply and submit the required documents listed below by clicking on the "Apply Now" link at the bottom of this page. We require the following documents: Cover Letter Resume VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION Farmingdale State College seeks a broad and diverse pool of candidates for this position. The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status. URL: ****************************** Only applications submitted online will be accepted, no phone calls please.
    $42k-51k yearly est. 15d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Buffalo, NY?

The average dispatcher in Buffalo, NY earns between $28,000 and $47,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Buffalo, NY

$36,000

What are the biggest employers of Dispatchers in Buffalo, NY?

The biggest employers of Dispatchers in Buffalo, NY are:
  1. Global Medical Solutions
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