Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Contractor
$27k-37k yearly est. Auto-Apply 60d+ ago
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Dispatcher
Now Courier 3.7
Dispatcher job in Indianapolis, IN
Job Description
We are seeking detail-oriented and proactive Dispatchers to join our growing team. The Dispatcher is responsible for ensuring on time delivery to NOW Courier customers. This role ensures that drivers, vehicles, and routes are scheduled efficiently to meet customer needs and company goals. Dispatchers monitor driver performance, track deliveries and pickups, respond to changing conditions (such as traffic or weather), and provide real-time support to drivers on the road. This role serves as the central point of communication between drivers, customers, and internal teams, monitoring order progress throughout the day and proactively resolving issues to maintain high service levels and operational efficiency.
Essential Duties and Responsibilities: Duties include, but are not limited to:
Onsite Dispatch & Driver Support:
Must be onsite during scheduled shifts to support operations and real-time decision making.
Assign delivery orders to independent contract drivers based on route efficiency, delivery windows, and driver availability.
Issues time managed assignment of orders.
Monitor deliveries in real time to ensure orders are completed on schedule and in accordance with customer expectations
Serve as the primary point of contact for drivers throughout the day, providing direction, updates, and support as needed
Adjust routes and assignments as needed due to weather, traffic, breakdowns, or other operational challenges.
Resolve delivery issues and escalations quickly to minimize service disruptions
Communicate with internal team and customers regarding delivery status, delays, or changes in scheduling in a professional and timely manners.
Track order progress from dispatch through completion, ensuring accurate documentation indispatch and transportation systems.
Monitors fleet availability proactively to maintain 100% on-time and accurate completion ratio.
Communicate real-time updates based on firsthand visibility of orders, drivers, and onsite operations.
Collaborate with operations, customer service, and management to improve dispatch efficiency and on-time performance.
Assist with customer service by answering customer emails and phone calls when needed.
Supervisory Responsibilities: This job has no employee supervisory responsibilities.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Education and/or Experience: High School Diploma or G.E.D.; and two years of experience and/or training; or equivalent combination of education and experience. Previous experience working in the logistics and distribution industry is desired.
Other Skills and Abilities:
Experience indispatching (trucking or logistics preferred).
Proficiency with dispatch/tracking software and Microsoft Office.
Ability to work in a fast-paced, high-pressure, deadline driven environment.
Ability to manage multiple projects and tasks simultaneously.
Highly organized and detail oriented.
Resourceful and creative.
Analytical skills and problem-solving ability.
Ability to adhere to time and attendance policies.
Must exhibit professionalism and be effective working with customers and drivers.
Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications.
Ability to handle confidential information.
Maintain regular and punctual attendance.
Effective prioritization and time management skills.
Strong initiative to strive for continuous accuracy, quality, and timeliness of information.
Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement.
A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities
This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site.
While the offices of company are open from 8AM to 5PM, Monday through Friday, this job will require work beyond these hours which may include weekends and holidays.
Benefits
As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit.
We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you.
EOE M/W/Vets/Disabled
$27k-34k yearly est. 16d ago
Dispatch Supervisor
Pitt Ohio 4.5
Dispatcher job in Indianapolis, IN
PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Dispatch Supervisor at our Indianapolis, IN Terminal.
Schedule
Flexible working hours are required
7 AM- 10 PM Range
10+ hours per day
PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO.
We offer competitive wages, medical and prescription insurance with no weekly premiums, vision, dental, 401K, profit sharing, vacation paid at 45 hours per week, pleasant work environment, and much more!
Responsibilities
Delegating pickup and delivery times to drivers to fully utilize the company's time
Know customer needs, freight type, and space availability
Ability to adjust freight schedules adequately according to change
Ability to continuously administer freight problems, driver locations and driver communication on a daily basis
Assist drivers on any issues, or direct them to proper management about the issue
Determine driver locations according to key times
Administer weekly/daily meetings with drivers on company/customer issues.
Review head loads, volumes, overall tonnages, and ETA's on returning drivers with outbound planner. Immediately notify outbound planner of any sudden changes.
Communicate to the Sales Department and Terminal Manager of any customer and/or operational issues
Ability to react to change productively and handle other essential tasks as assigned
Qualifications
Fluent command in the English language to communicate effectively with internal and external customers.
Previous experience in LTL trucking industry is required.
Strong communication skills.
Motivated, problem solving and analytical thinking required.
Must be able to handle customer demands in positive and professional manner at all times.
Ability to plan and adjust continuously to customer needs, time constraints and equipment problems.
Setting affirmative expectations through positive motivation and instructive discipline is critical
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
#POE2
$26k-32k yearly est. Auto-Apply 20d ago
Dispatcher
P W D Transportation
Dispatcher job in Indianapolis, IN
PWD Transportation is seeking an energetic Dispatcher to join our thriving team in Indianapolis.
Earn $53k-$72k per year based on experience
Benefits:
Paid time off
Holiday pay
401 (k) with company match
Medical, dental and vision insurance
Responsibilities:
Communicate with customers and drivers
Dispatching drivers on their loads
Monitor drivers for on time deliveries and pick ups
Monitor driver hours of service
Update the TMS dispatch system
Update Google docs
Planning loads for drivers
Other responsibilities relating to operations
Requirements:
Minimum of 3 years experience in a dispatcher role
Exceptional communication, customer relations and conflict resolution skills
Knowledge of safety regulations including ELD and hours of service
Organization skills
Able to work in a fast paced environment
Ability to use Google docs, Excel and Word
$53k-72k yearly 60d+ ago
Dispatcher / Customer Service - Construction Services and Trucking - Bilingual
Shelby Materials
Dispatcher job in Indianapolis, IN
Job Description
Dispatcher / Customer Service - Construction Services and Trucking - Bilingual
Shelby Materials is hiring a Ready-Mix Concrete Dispatcher to take customer orders, schedule concrete deliveries, and dispatch ready-mix trucks to jobsites safely and efficiently in the Indianapolis metro area.
This role is the hub between customers, drivers, and plant operations: balancing service, production capacity, and changing jobsite conditions throughout the day.
We're looking for someone with dispatch experience in ready-mix or a closely related field such as over-the-road trucking logistics, freight brokering, dump truck dispatching, construction materials dispatch, or similar high-volume, time-sensitive operations.
Key Responsibilities
Customer Service & Order Taking
Responsible for facilitating orders and schedule for delivery of ready-mix concrete; accurately inputting order information into dispatch software (mix designs, quantities, add-ons, delivery times, jobsite details, and special instructions).
Prioritize customer needs: monitor real time progress and adjust schedules as conditions change.
Set clear expectations with customers on delivery timing, focused on up-front communication especially when trucks are tight, jobs change, or delays occur.
Dispatch & Fleet Management
Dispatch and actively manage your assigned plant and trucks throughout the day: allocate trucks and adjust orders to meet job priorities.
Use dispatch software/GPS tools effectively to improve decision-making and keep demand information accurate.
Be confident in making decisions and adjusting schedules in fast paced situations.
Internal Communication
Communicate job specs and changes clearly with quality control, batch, and drivers (mix design changes, slump/air requirements, PPE, etc.)
Address potential job-site issues quickly and without blame: (late starts, access issues, placement problems, rejected loads, or safety concerns)
Enforce rules and expectations: safe operation, incident reporting, and completing required documentation promptly (accidents, work comp forms, etc.).
What Success Looks Like
Customers feel taken care of, informed, and treated professionally even on busy days.
Trucks stay utilized efficiently with minimal dead time, and jobs are serviced with the right number of trucks.
Data entry is accurate, and dispatch tools are used consistently to support reliable planning.
Be able to communicate effectively, clearly, and professionally both with customers and co-workers.
Required Qualifications
Must be proficient in communicating with and assisting our customers via phone and in person in English and Spanish languages.
2+ years dispatch experience in ready-mix concrete
or
similar fast-paced transportation or logistics environment (OTR, dump, freight, construction materials).
Strong phone presence: professional, friendly, confident, and able to handle complex situations when needed.
Proven ability to make calm, calculated decisions under pressure and prioritize tasks
Solid computer skills and willingness to utilize technology.
Ability to communicate clearly with customers, drivers, and internal teams.
Preferred: Experience using dispatch/batching systems (e.g., Command Alkon, Systech, Marcotte, or similar).
Other Information:
This is in person position in an office environment with frequent phone and computer usage. There is some flexibility regarding the specific location, but it will be based in the Indianapolis, IN area and training will take place at our location in Beech Grove, IN.
Reports to: Ready-Mix Concrete Dispatch Manager
Will require early mornings, some Saturdays, and extended hours during peak season and based on workload throughout the year.
Compensation will depend on a candidate's education, experience, and skills. Full-time equivalent employees also will be eligible for a company bonus (depending in part on company and individual performance).
The anticipated wage for this position is: $28/hour-$32/hour base pay
Shelby Materials offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k), time off benefits; eligibility for medical, dental, vision and prescription drug benefits, short term disability, life insurance and death benefits; certain time off and leave of absence benefits.
No DUI/DWI/OWI in the last 5 years
A commitment to a drug-free lifestyle and willingness to complete drug/alcohol screenings
$28 hourly 22d ago
Customer Service/Dispatcher
Howald Heating, Air Conditioning & Plumbing
Dispatcher job in Indianapolis, IN
Job Description
Customer Service/Dispatcher
At Howald Heating, Air Conditioning and Plumbing, we're more than just a workplace. We're a family. As a family-owned and operated business with decades of experience in the industry, we take pride in creating a supportive, fun, and welcoming environment where people love to come to work.
We are currently looking to add a Customer Service/Dispatcher to our Team!
Job Summary: Taking inbound calls and making outbound calls while assisting customers with scheduling and general inquiries. Maintaining the HVAC Technicians' and Plumbers' daily schedules and dispatching as appointments are completed. Schedule return trips with customers for parts, etc. Maintains customer database with current information. Clear and concise communications with department managers and employees, including keeping customers updated on company schedule and requested lead-times. This position also sells maintenance agreements over the phone.
Pay: - $20.00/hr.-$26.00/hr.-Depending on Experience (Additional Spiff Opportunities)
Work Hours: Monday-Friday, 7:30am - 5pm (staggered start/end times, but availability needed)
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Simple IRA matching (401k)
Company Paid Life Insurance
Company Paid Short-Term Disability
Options for Long-Term Disability
Options for Supplemental Insurance
PTO
2 personal Days
Paid Holidays
Referral program
Weekly Spiff Opportunities
Annual Bonus program
Requirements:
1+ years Customer Service
1+ year Dispatching preferred (not required)
Must have 1+ year in the trades or construction industry
Advanced customer service skills
Ability to multi-task
Highly Organized
Professional phone skills
Advanced Computer skills
Project & Schedule Coordinating experience recommended (not required)
Follow policies and procedures
Qualifications Desired:
HVAC/Plumbing experience
Service Titan experience
Geographical knowledge of service area is a plus
Knowledge of industry recommended but not required
Excellent verbal skills
Strong interpersonal skills
Energetic personality
Able to work independently and on a team
Detail-oriented
$20-26 hourly 8d ago
Dispatcher
Smartcaresolutions
Dispatcher job in Fishers, IN
The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding customer expectations. This position is the primary point of contact for a group of Service Technicians within a geographic market or territory.
Main Responsibilities:
Effectively route technicians to service calls maximizing efficiency and productivity using dispatch management tools in a manner that exceeds customer expectations and/or service level agreements
Serve as the primary point of contact for technicians within a geographic market or territory
Facilitate technician performance to maximize productivity and profitability through effective call clustering and routing to control cost, enhance efficiencies and meet commitments
Basic Qualifications:
High school diploma or equivalent
3+ years' experience indispatch, customer service and/or restaurant management
Intermediate experience in Microsoft Office / Window based environment
Preferred Qualifications:
Ability to learn unique and proprietary software
Excellent verbal and written communication skills
Previous SAP experience
About Smart Care Solutions:
Join the industry's largest independent service company specializing in preventive and round-the-clock service, repairs and parts for commercial cooking, refrigeration and warewashing equipment. As part of the Smart Care team, you will help us partner with our customers to improve their operating efficiency and ensure that they meet the highest food safety and quality standards.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.
$29k-38k yearly est. Auto-Apply 44d ago
Dispatcher
Smart Care Equipment Solutions 3.8
Dispatcher job in Fishers, IN
The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding customer expectations. This position is the primary point of contact for a group of Service Technicians within a geographic market or territory.
Main Responsibilities:
* Effectively route technicians to service calls maximizing efficiency and productivity using dispatch management tools in a manner that exceeds customer expectations and/or service level agreements
* Serve as the primary point of contact for technicians within a geographic market or territory
* Facilitate technician performance to maximize productivity and profitability through effective call clustering and routing to control cost, enhance efficiencies and meet commitments
Basic Qualifications:
* High school diploma or equivalent
* 3+ years' experience indispatch, customer service and/or restaurant management
* Intermediate experience in Microsoft Office / Window based environment
Preferred Qualifications:
* Ability to learn unique and proprietary software
* Excellent verbal and written communication skills
* Previous SAP experience
About Smart Care Solutions:
Join the industry's largest independent service company specializing in preventive and round-the-clock service, repairs and parts for commercial cooking, refrigeration and warewashing equipment. As part of the Smart Care team, you will help us partner with our customers to improve their operating efficiency and ensure that they meet the highest food safety and quality standards.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.
$27k-35k yearly est. Auto-Apply 43d ago
Transportation Dispatcher - Hiring Now
Ztrip Indy
Dispatcher job in Indianapolis, IN
Job Description
Transportation Dispatcher - Keep zTrip Running Smoothly Behind the Scenes
zTrip is North America's largest taxi provider, with over 6,000 vehicles serving 38 cities. Our mission is to deliver safe, reliable, and efficient transportation that strengthens communities and enhances mobility.
We're seeking a Transportation Dispatcher to join our growing operations team. In this vital role, you'll manage daily scheduling activities, coordinate driver assignments, and ensure seamless communication between drivers and internal teams-keeping everything on track and on time.
What You'll Do as a Transportation Dispatcher:
Schedule drivers based on availability, location, and real-time demand
Monitor fleet activity to ensure timely service and quick issue resolution
Communicate trip details, updates, and route changes to drivers
Maintain accurate records of vehicle assignments and scheduling activity
Collaborate with operations and customer service teams to improve efficiency
Respond to last-minute changes or service disruptions with professionalism and urgency
What You Bring as a Transportation Dispatcher:
Experience in scheduling, dispatch, logistics, or fleet coordination (preferred)
Strong organizational, multitasking, and problem-solving skills
Excellent verbal and written communication abilities
Ability to stay calm and focused in a fast-paced environment
Familiarity with dispatch or routing software is a plus
A valid driver's license is required
What We Offer as a Transportation Dispatcher:
Competitive hourly pay
Health, dental, vision, and life insurance
Paid time off (PTO) and holiday pay
401(k) plan with company match
Career advancement opportunities
A supportive, team-oriented work environment
Why Join zTrip?
Be part of North America's largest taxi network
Play a key role in keeping cities connected and moving
Work with a passionate, mission-driven team
Make a real impact in the transportation and mobility industry
Ready to be the hub of our daily operations? Apply now and step into a rewarding role as a Transportation Dispatcher at zTrip-where your coordination skills keep the wheels turning.
$26k-35k yearly est. 8d ago
Dispatcher
Verida Inc.
Dispatcher job in Indianapolis, IN
Job Description
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction.
ESSENTIAL FUNCTIONS:
Answers phones for Medicaid eligible requests for non-emergency discharges, ride requests, and dispatch estimated time of arrivals.
Places orders in computer system.
Provides information for provider, along with projected service times.
Transfers calls to appropriate regional team members.
Identifies, researches, and resolves issues using the computer system.
Follows-up on customer inquires not immediately resolved.
Completes call logs and reports.
Organizes, plans, and optimizes daily trip route assignments in a cost effective and efficient manner.
Provides support to other company departments and offices regarding trip assignment.
Ensures short and long range planning is performed to identify trips that require eligibility verification.
Answers telephones, handles calls, routes to appropriate individual or takes messages. Ensures customers, vendors and employees are handled in a professional and courteous manner.
Follows company policies and procedures
Performs other duties as assigned.
REQUIRED SKILLS AND ABILITIES
Previous dispatch experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to analyze schedules and assign resources appropriately, efficiently and cost effectively.
Must possess good organizational skills, attention to detail, and ability to focus on assigned tasks.
Must be able to work collaboratively with internal departments and external facilities/providers to determine best practices for ongoing quality satisfaction.
Excellent time management skills.
Excellent Negotiation skills.
Computer literate with the ability to learn customer service software applications.
Work requires willingness to work a flexible schedule.
QUALIFICATION
High school diploma or equivalent.
$29k-38k yearly est. 12d ago
Dispatcher
Priority Ondemand
Dispatcher job in Indianapolis, IN
Seals Ambulance Service is looking for outstanding individuals to join our team in the dispatching center. Opportunities for both Full Time and Part Time are available. Candidates will answer calls, determine appropriate level of service, assign runs, maintain open communication with crews and customers and track appropriate information for each call received.
Established in 1965, Seals has provided quality emergency and convalescent care to our patients in central Indiana for over 50 years. As a full service medical transport organization, we provide:
Advanced Life Support
Basic Life Support
Critical Care Transportation
Bariatric Transportation
Wheelchair Transportation
Special Event and First Aid Services
911 / Emergency Services
Our facilities operate 24 hours a day, 365 days a year throughout Central and Southern Indiana. To meet our client's needs, Seals Ambulance Service currently operates in the following locations:
Indianapolis
Franklin
Noblesville
Greenwood
Anderson
Greenfield
Tipton
Fortville
Seals offers a full array of benefits for Full Time Employees including
Medical - Dental - Vision
Life and AD&D
Short and Long Term Disability
Health Savings Account
401k
Paid Time Off
Employee Assistance Plan
Continuing Education
This position will be asked to:
Answer the phones in the dispatch center using appropriate communication skills.
Using pre-established criteria to determine the best way to provide service to the customer.
Assign runs to appropriate crews in a timely basis.
Follow up with crews so that company goals, in regards to response times, are maintained.
Maintain appropriate record keeping in the dispatch program and other documents that are required
Maintain an open line of communication between you and your supervisor.
Successfully complete and maintain the Emergency Medical Dispatch certification
Complete administrative tasks as assigned.
Participate in periodic and annual skill evaluations.
Performs any other related duties as assigned.
Be able to analyze problems and develop practical solutions.
Be able to manage time in a multi-tasking environment.
Be able to prioritize based on changing need.
This position will report directly to the Dispatch Supervisor.
Qualifications
Requirements for the position include:
Attention to detail,
Ability to effectively communicate with others (written and verbal),
Ability to use a personal computer and Microsoft Office based products,
Effective problem solving techniques and the ability to handle a fluid work environment.
Possesses leadership abilities and sound judgment, works well under pressure and able to use discretion when needed.
Previous experience in the EMS field with a current certification as a Paramedic or EMT and/or scheduling background is preferred.
Once obtained, a dispatcher must keep the Emergency Medical Dispatch certification active and current.
Previous experience in a call taking center / environment is preferred.
Strong customer service skills with a focus on communication, determination and organization.
Simple reading, complex writing, basic math skills, judgment/decision making, and analysis/comprehension skills.
Current or previous experience as an EMT or Paramedic is a plus.
$29k-38k yearly est. 13d ago
Dispatcher
AAA Hoosier Motor Club
Dispatcher job in Indianapolis, IN
ABOUT AAA HOOSIER: Since its creation in 1902, AAA has become one of North America's largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit AAA.com.
Here's What is in it for YOU:
A company culture that provides training and learning opportunities.
A brand that you can be proud to be part of.
A culture that will challenge you to be your best.
Health / Dental / Vision benefits.
Corporate Incentive Plan (CIP)
Paid Time Off.
Paid Holidays.
Company provided LTD & Life Insurance.
Service Anniversary Recognition.
Free AAA Plus Membership.
Generous 401k w/ company match.
Company provided HSA dollars.
Position Summary:
This role is dedicated to ensuring AAA members are sent the necessary resources to be rescued from their roadside emergency in a timely manner. This position involves managing service requests, coordinating with service facilities, and maintaining communication with various stakeholders. The ideal candidate is adaptable, detail-oriented, and committed to providing exceptional customer service.
Duties and Responsibilities:
Receive and process roadside service requests from members, our contact center team, and the Roadside Assistance Program.
Provide service following AAA Hoosier Motor Club guidelines that will provide our members with a totally satisfied experience.
Route service requests using various methods to service facilities.
Select and coordinate the movement of service vehicles according to departmental standards.
Demonstrate proficiency in computer systems and relevant technology.
Apply ERS policies and procedures to every member interaction and document all actions, including ETAs and status updates.
Communicate any deviations or issues to the manager.
Manage multiple list views efficiently and accurately.
Support management with the implementation of changes and training to ensure service accuracy.
Meet established response time goals, aiming for an average of less than 30 minutes.
Maintain positive and professional communication with members, employees, drivers, and service facilities.
Promote AAA membership benefits through thorough knowledge of Hoosier Motor Club programs.
Participate in quality assurance activities by conducting member follow-up calls to assess experiences and expectations, aiming for a minimum of twelve (12) calls per hour.
Perform other duties as assigned by management.
Education and/or Experience Requirements:
Education:
High school diploma or general education degree, (GED), required.
Experience:
One (1) year related experience and/or training; or equivalent combination of education and experience. Knowledge of Contact Center and Dispatcher functions preferred. Connect with AAA Hoosier:
Facebook:
***************************
Company Website:
*******************
$29k-38k yearly est. 16d ago
Assistant Dispatcher
Maxim Crane 4.1
Dispatcher job in Indianapolis, IN
Purpose
This position is designed so that the Assistant Dispatcher gains training and hands-on experience across the full range and scope of the duties and responsibilities of the branch Dispatcher, in doing this they follow established company policies and procedures. The Assistant Dispatcher is responsible for assisting the Dispatcherin coordinating, scheduling, assigning labor and equipment, and performing other administrative duties to ensure equipment reaches our customers in a timely manner. They may also on occasion, for short periods, perform the duties of the Dispatcher.
Duties and Responsibilities
Draw bars assigning cranes, trucks, and employees to all jobs the day before to provide an accurate daily activity spread sheet.
Process all new hires and assist in maintaining training database and assist in badging.
Evaluates, processes, and transmits information, instructions, and permits.
Monitors weather activity and evaluate how to proceed based on weather-related regulations and policies
Prepares daily dispatch reports and determine schedules.
Coordinate with billing to ensure rates and job tickets are submitted accurately and timely.
Works with the Compliance Specialist to ensure Maxim operates in accordance with DOT and other regulations.
Assists in the creation of appropriate maps and direction charts to assure compliance with applicable permit laws
Assists in the dispatch of labor and equipment, also maintains communication with operators and drivers.
Communicates with local unions timely to ensure customer orders are filled and satisfied.
Checks that inspections have been completed and are correctly filed; refers any discrepancies and service issues to service.
Performs weekly spot checks on rigging stock for cranes and warehouse stock.
Checks to ensure all items needed in the JDS are ready for the operator to perform the job.
Reviews ELD compliance for cranes assigned to that branch
Performs other duties as assigned or required.
Requirements
Education:
High school diploma or GED required
Associate or Technical degree preferred
Experience:
3+ years' prior experience as an equipment operator, driver, or in an administrative support role.
Prior transportation and/or heavy equipment experience is preferred
Skills
Moderate level communication skills, must be able to read and comprehend simple instructions, short correspondence and memos and the ability to write simple correspondence. Also must be able to effectively present information in one-on-one and in small group situations to other employees
Advanced level attention to detail
Moderate level PC skills, including proficiency in MS applications, especially Word, Excel, and Powerpoint.
Advanced ability to problem resolve and make sound decisions during high pressure situations
Expert multitasker with ability to meet deadlines
Additional Requirements
Will be required to step in for Lead Dispatcher as requested, directed or assigned
Physical Demands:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is in a typical office setting.
Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.
$27k-35k yearly est. 1d ago
Medical Transportation Dispatcher, 5am-1:30pm, M-F
Professional Management Enterprises 3.8
Dispatcher job in Indianapolis, IN
ESSENTIAL FUNCTIONS
Schedule, route, and dispatch trips to all manner of providers
Assist in coordination of mass transportation when needed
Administer trips for volunteer/ independent drivers and mileage reimbursement program
Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs
Works closely with transportation providers and health care facilities to resolve problems
Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand
Responsible for daily communication with transportation providers
Ensures accurate trip data input
Other duties as assigned.
Requirements
POSITION QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competency Statement(s)
Analytical Skills -- Ability to use thinking and logic to solve everyday problems.
Communication, Oral - Ability to communicate effectively with others using the spoken word
Communication, Written - Ability to communicate in writing clearly and concisely
Customer Oriented - Ability to take care of the customers' needs while following company procedures
Interpersonal - Ability to get along well with a variety of personalities and individuals
General understanding of transportation systems
Education
High School Graduate or General Education Degree (GED)
Experience
At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred
1 to 2 years of routing, scheduling and/or dispatch experience preferred
Prior in-bound call center experience preferred
Knowledge of transit system a plus
Knowledge of Medicaid guidelines and covered services plus
Ability to travel to office location to perform shifts
In-office position, this is not a remote opportunity
SKILLS & ABILITIES
Excellent customer service & phone skills
Proficient with Microsoft Word, Excel, and Outlook
Ability to work independently or within a team
Must be able to handle heavy phone volume when tasked to assist
Salary Description $17
$25k-31k yearly est. 60d+ ago
Special Events Dispatcher
Global Medical Response 4.6
Dispatcher job in Indianapolis, IN
NOW HIRING: Special Events Dispatcher We're hiring Special Events Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.
Responsibilities:
* Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
* Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
* Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.
* Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
* Responsible for generating applicable reports and checking for accuracy.
* Assists in locating scenes of incidents and selecting the safest, fastest route to such scene using all available locator aids.
* Relays instructions from supervisors, messages and emergency information.
* Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
* Follows established parameters/formats in receiving requests for service.
* Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.
Minimum Required Qualifications:
* High school diploma or equivalent.
* Medical training or telecommunications experience preferred.
* Skilled in reading and writing English.
* Ability to communicate clearly on the radio and telephone.
* Ability to record, transmit, and report information accurately.
* Ability to efficiently utilize all equipment assigned to him or her.
* Ability to manage multiple tasks simultaneously.
* Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
* Ability to understand basic computer applications.
Why Choose AMR? As a national leader in private fire protection services, AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at ************************* Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Check out our careers site benefits page to learn more about our benefit options.
R0049902
$28k-34k yearly est. Auto-Apply 5d ago
Parts Warehouse Dispatcher
Hubler Chevrolet 4.4
Dispatcher job in Indianapolis, IN
Job Description: Automotive Dealer Wholesale Parts Dispatcher The Dispatcher position is responsible for making sure established delivery routes are running in an efficient and timely manner. You will assist the Parts Manger in the daily operations of managing Delivery Drivers, Trucks, and Routes. You will handle any issues that may arise within our delivery network. You will be responsible for maintaining a clean and organized delivery staging area. ESSENTIAL DUTIES · Implements and maintains an effective dispatch schedule to facilitate maximum productivity in accordance with dealership policy and the technician skill level required · Prioritizes and controls all comebacks to ensure proper and prompt attention and ensures the necessary employees are informed · Reviews repair orders turned in by technicians to ensure assigned work has been performed and the repair order has been completed properly · Conducts periodic checks of the service shop of work in progress for status updates · Maintains constant communication with the ASM's on shop workload, availability and vehicle status · Provides accurate estimates of time of completion for repair orders written · Maintains an organized and up-to-date repair log · Performs other administrative duties, as needed · Assists in all other areas of the Service Department · Achieves the production objectives set by management · Maintains a professional appearance at all times · Maintains high ethical standards in all actions
Job Requirement: QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual should possess: · A high school diploma or equivalent · Must be able to lift 50 lbs. · Determining causes of operating errors and deciding what to do about it; coordinate routes and pick ups with other employees; use good judgment in challenging situations; work well with the others; read and comprehend instructions and information in the English language; and use standard office equipment · At least two years' experience in the automotive industry · Must have a valid driver's license and have and maintain an acceptable, safe driving record Its Time To Make The Most Important Move Of Your Career! When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You! Apply By Clicking The 'Apply Now' Button
$30k-37k yearly est. 13d ago
Customer Service Dispatcher at Ray's Demolition
Farnsworth Metal Recycling
Dispatcher job in Plainfield, IN
Job Description
**Job Title: Customer Service Dispatcher**
Ray's Demolition is looking for a dedicated and organized Customer Service/Dispatcher to join our transportation team. The ideal candidate will act as a liaison between our customers, managers and drivers, ensuring prompt and efficient service delivery. This role is integral in maintaining high levels of customer satisfaction and optimizing our operations.
**Key Responsibilities:**
- Coordinate and dispatch drivers to customer locations based on urgency, location, and availability.
- Receive and prioritize customer service requests via phone, email, or web-based applications.
- Maintain clear and effective communication with customers, providing updates and expected arrival times.
- Monitor and track the progress and completion of assigned service tasks.
- Collaborate with the team to allocate resources effectively and address any issues that arise.
- Document all interactions and service dispatches accurately within the company's dispatch software system.
- Support the service team by managing scheduling changes and updating records as necessary.
**Qualifications:**
- Previous experience in a dispatch or customer service role is preferred.
- Good communication and interpersonal skills.
- Strong organizational skills, with the ability to multi-task in a fast-paced environment.
- Proficiency in using web based dispatch software and other relevant computer applications.
- Problem-solving aptitude and the ability to work under pressure.
**Benefits:**
- Competitive salary.
- Comprehensive health, dental, and vision insurance plans, 401k.
- Opportunities for professional development and career growth.
**How to Apply:**
Interested candidates are invited to submit their resume and cover letter highlighting their relevant experience and skills. We look forward to welcoming a diligent and customer-focused dispatcher to our team!
$28k-37k yearly est. 20d ago
Dispatcher - Patient Transport
Ascension Health 3.3
Dispatcher job in Kokomo, IN
**Details** + **Department:** Patient Transport + **Schedule:** PRN; rotating schedule + **Hospital:** Ascension St. Vincent Kokomo **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._
**Responsibilities**
Coordinate a variety of transportation services, to include dispatching transporters within the hospital and/or to participant residence.
+ Respond to requests and assign staff, drivers and participant attendants to perform services on established priority basis. Prioritize requests and change priority of requests to ensure timely response.
+ Monitor activities during transport to ensure transporters move from dispatches to completion in a timely manner. Assist in the coordination of the optimization of transportation services.
+ Inform supervisor of activity level when additional support is needed and assists with resolution of those issues.
+ Maintain established departmental policies, procedures, objectives regarding safety and infection control.
**Requirements**
Licensure / Certification / Registration:
+ BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.
Education:
+ High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
+ Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
**Additional Preferences**
+ dispatch experience preferred
+ EMS experience preferred
+ experience in a hospital preferred
**Why Join Our Team**
Ascension St. Vincent inIndiana has been providing rewarding careers in healthcare for over 148 years. With 24 hospitals throughout the greater Indianapolis and Evansville areas, Ascension St. Vincent offers careers in a wide range of services including acute and long-term care, bariatrics, cancer care, cardiovascular services, emergency services, neuroscience, orthopedics, pediatric services, primary and urgent care, women's health services and more.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
**Equal Employment Opportunity Employer**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (************************************************************************************** poster or EEO Know Your Rights (Spanish) (**************************************************************************************** poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**E-Verify Statement**
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (****************************************
$26k-33k yearly est. 14d ago
Telecommunications
Vp 3.9
Dispatcher job in Indianapolis, IN
Telecommunications Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry.
Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in telecommunications.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$27k-42k yearly est. Auto-Apply 60d+ ago
Transportation Dispatcher - Hiring Now
Ztrip Indy
Dispatcher job in Indianapolis, IN
Transportation Dispatcher - Keep zTrip Running Smoothly Behind the Scenes
zTrip is North America's largest taxi provider, with over 6,000 vehicles serving 38 cities. Our mission is to deliver safe, reliable, and efficient transportation that strengthens communities and enhances mobility.
We're seeking a Transportation Dispatcher to join our growing operations team. In this vital role, you'll manage daily scheduling activities, coordinate driver assignments, and ensure seamless communication between drivers and internal teams-keeping everything on track and on time.
What You'll Do as a Transportation Dispatcher:
Schedule drivers based on availability, location, and real-time demand
Monitor fleet activity to ensure timely service and quick issue resolution
Communicate trip details, updates, and route changes to drivers
Maintain accurate records of vehicle assignments and scheduling activity
Collaborate with operations and customer service teams to improve efficiency
Respond to last-minute changes or service disruptions with professionalism and urgency
What You Bring as a Transportation Dispatcher:
Experience in scheduling, dispatch, logistics, or fleet coordination (preferred)
Strong organizational, multitasking, and problem-solving skills
Excellent verbal and written communication abilities
Ability to stay calm and focused in a fast-paced environment
Familiarity with dispatch or routing software is a plus
A valid driver's license is required
What We Offer as a Transportation Dispatcher:
Competitive hourly pay
Health, dental, vision, and life insurance
Paid time off (PTO) and holiday pay
401(k) plan with company match
Career advancement opportunities
A supportive, team-oriented work environment
Why Join zTrip?
Be part of North America's largest taxi network
Play a key role in keeping cities connected and moving
Work with a passionate, mission-driven team
Make a real impact in the transportation and mobility industry
Ready to be the hub of our daily operations? Apply now and step into a rewarding role as a Transportation Dispatcher at zTrip-where your coordination skills keep the wheels turning.
The average dispatcher in Carmel, IN earns between $25,000 and $43,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Carmel, IN
$33,000
What are the biggest employers of Dispatchers in Carmel, IN?
The biggest employers of Dispatchers in Carmel, IN are: