Republic Airways Services - Shuttle Bus Dispatcher
Dispatcher job in Indianapolis, IN
**Job Category:** RAS Shuttle Dispatchers **Republic Airways is recruiting a Dispatcher who is positive, dependable, and focused on maintaining the safety of our guests and associates as they hold the responsibility of fulfilling campus transportation needs** , including the 105,000 square foot trainer center, corporate headquarters, adjacent hotels, and parking garage at our Corporate Headquarters in Carmel, Indiana. The Shuttle Bus Dispatcher duties include scheduling drivers, assigning routes, ensuring proper coverage to meet business requirements, assisting with record maintenance, accident reporting and giving drivers direction.
_A Commercial Driver's License (CDL) is not required for this role_
**Responsibilities**
At Republic Airways, you will be responsible for coordinating our Shuttle Buses on campus, providing transportation to and from off-site parking and between campus and off campus sites. This includes and is not limited to:
+ Scheduling drivers and maintaining proper coverage.
+ Communicate information and instructions to drivers (i.e., schedules, route changes, road conditions, accidents, emergencies, etc.) advising on a variety of situations that may impact scheduled transportation services.
+ You and the Supervisor of drivers will collaborate while the Operations manager is away or anytime the Operations manager deems it necessary for you to stand-in for them.
+ Coordinate with the Supervisor of drivers & Dispatchers to ensure that there around the clock coverage of phone calls, all emails and text messages to ensure the seamless operation of this department.
+ Maintain driver work tickets and ensure they are available to driver with plenty of advance notice.
+ Receives and maintains all driver paperwork and files appropriately (fuel receipts, paper logs if needed, vehicle inspection reports).
+ Monitors service for timeliness and consistency.
+ Assist Shuttle Bus Operations Manager as well as dispatch supervisor and driver supervisor with driver training, recruitment, and engagement.
+ Follow all company, DOT, OSHA, Drug & Alcohol policies other guidelines as required
+ Greeting all Team Members with appropriate greeting ("Good Morning", "Good Afternoon, "Good Evening").
+ Establishes and maintains clear communications with drivers and management team to ensure a consistent, superior level of customer service.
+ Performs other duties as assigned or Delegated by the Operations manager and both Supervisors.
**Basic Qualifications:**
+ Minimum of a High School Diploma or GED equivalent
+ Must be at least 21 years of age due to licensed driving requirements
+ Ability to communicate both verbal and written information to guests and drivers
+ Proven record of following state and federal motor vehicle regulations
+ Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.
+ Must have knowledge of working knowledge of DOT rules and regulations. All Republic Drug and Alcohol Policies.
+ Must be flexible, during seasonal peak schedule changes and weekend work may occur
+ Experience in the use of computers and associated software (Microsoft Office Suite). Teams, and outlook
**Preferred Experience & Certifications**
+ 2 years' dispatch experience with a passenger transportation company
+ Be in good standing with Republic Airways
**Why Work Here**
+ Travel Privileges across 2 major airlines- Delta and United as well as ZED
+ The most competitive benefit package across the industry- including medical, vision, dental, life, long-term and short-term disability, and AD&D
+ Immediate 401K Vesting & Company Match at 3%
+ Ample professional development opportunities and career growth opportunities that can help land a job with our mainline partners
**Who We Are**
Founded in 1974 and based in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in the U.S. Republic operates a nearly 1,000 daily flights to 100 cities in 40 U.S. states, Canada, the Caribbean and Central America under our major airline partner brands of American Eagle, Delta Connection and United Express. We are more than a premier airline. We are family. Each of our 6,000+ professionals - whether they work at our corporate headquarters, on the ground at one of our 11 bases or in the air with our passengers - are responsible for our Company's success
We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles - those words are put into action every day at Republic.
**EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
**Equal Opportunity Employer, Disability and Veteran Accommodations**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200+ Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80+ cities in the U.S. and Canada.
Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by our over 6,000 Associates sets us apart from the competition. We are in an era of growth and untapped potential across the aviation industry. It's an exciting time to be part of our Company, from corporate positions to the flight deck. No matter your role, your opportunities are elevated at Republic Airways.
Republic Airways fosters a culture of trust, respect, care and fun. We believe our people and the passion they bring to their work is what distinguishes us. We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles - those words are put into action each and every day at Republic.
Dispatcher
Dispatcher job in Indianapolis, IN
As a part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University Police Department is seeking a Dispatcher to promote our Catholic Franciscan mission and identity by maintaining two-way radio communications with the campus police officers, coordination of emergency assistance off-campus, monitoring of security and maintenance alarms on campus, and light clerical duties.
Essential Duties and Responsibilities:
* Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies.
Required Qualifications:
* A High School diploma or GED is required.
* Three years related experience and/or training.
* This individual must be able to clearly and concisely communicate verbally and have strong interpersonal communication skills.
* This position requires a basic working knowledge of Microsoft Office.
Review of applications will begin immediately and continue until the position is filled.
For Consideration All Applications Require:
* Cover Letter
* Current resume or CV
* Contact information of three professional references. The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile.
* Responses to the supplementary mission & identity questions.
Please Review Marian University's Mission & Identity Statement before responding to the supplementary questions on your application:
****************************
Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.
Dispatcher
Dispatcher job in Indianapolis, IN
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.
At First Student, we are proud to offer:
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment
Dispatcher Responsibilities:
Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations
Dispatcher Experience and Skills Required:
3-5 years experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
Computer literate
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf.
Auto-ApplyLogistics Dispatcher Supervisor
Dispatcher job in Indianapolis, IN
Our Indianapolis, IN Office is immediately hiring an LTL Logistics City Dispatcher Supervisor.
Competitive Salary
Maintain freight movement through the system
Help other departments with operations through effective planning
Communicate with dispatch at various service centers and with dock employees to coordinate the movement of trailers and freight
Work with Service center management
Requirements
High school diploma or equivalent
Pass a pre-employment drug screen
Previous LTL experience preferred
Flexible hours
Join AAA Cooper Transportation today! Our Dispatch teams have helped us be recognized by Forbes as one of America's best midsize employers for 5 consecutive years. City Dispatchers are responsible for managing shipments throughout the system. Join our team and see why our Dispatchers make a difference.
More reasons to join one of Americas best midsize employers:
Paid Holidays
Paid Vacation
Employee Stock Purchase Plan
401k with company match
Uniforms
Health, Dental, and Vision Insurance
Company Health Savings Account contributions
Company-paid life insurance
Long Term Disability
Dependent Life Insurance
Accidental Death & Dismemberment Insurance
Wellness programs
Safety and Performance Rewards Program
Tuition Reimbursement Program
High school diploma or equivalent
Pass a pre-employment drug screen
Previous LTL experience preferred
Flexible hours
Dispatcher
Dispatcher job in Knightstown, IN
Job Description
You're the operations quarterback who thrives in the middle of the action. If you know how to manage moving parts, support field techs with precision, and turn scheduling into revenue, this is where you level up.
About Jake's
We're a family owned HVAC and plumbing company that's been proudly serving our community since 2006. We take pride in providing top quality plumbing services and home comfort solutions our customers can count on. No corporate noise. Just a trusted local team that shows up, delivers, and does things right.
What We Offer
$20-$30 per hour
Consistent daytime schedule with predictable hours
Clear career growth path into leadership
Company culture built on service, accountability, and excellence
Why You'll Love Working Here
Work with a respected local brand built on integrity and high standards
Your impact directly affects company results and technician performance
Small, driven team that values accountability and hustle
Tools and technology like ServiceTitan to keep you efficient
Leadership that supports your ideas and respects your expertise
What You'll Do
Monitor and manage incoming plumbing service calls in real time
Dispatch technicians based on availability, proximity, and job priority
Review performance with techs including ticket accuracy and pricing guidance
Provide real time decision support to field teams
Communicate with customers regarding scheduling, updates, and follow up
Track job progress, materials used, and technician productivity
Coordinate with the office team to ensure accurate billing and record keeping
Identify upsell opportunities and coach techs to improve ticket performance
Maintain clean logs and daily summaries to measure success
What You Need
Experience in dispatching, service coordination, or call center operations
Plumbing or HVAC industry experience preferred
Strong multitasking, communication, and organizational skills
Ability to think quickly and stay calm under pressure
Familiarity with plumbing service terms or willingness to learn
Comfort using scheduling software and CRMs
ServiceTitan experience is a major plus
Problem solver with a customer first mindset
Dispatcher
Dispatcher job in Indianapolis, IN
The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.
* Direct activities related to towing operations and on-time performance goals.
* Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
* Plan future day resource requirements and coordinate with towers to line up required truck resources.
* Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
* Monitor transportation costs and identify opportunities for cost savings.
* Recruit new towers to build towing networks with added resources.
* Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
* Monitor work-in-progress & make necessary adjustments to ensure timely performance.
* Identify and escalate issues or concerns related to transportation activities to management.
* Form a fundamental relationship with the IAA Transportation team.
* Establish and maintain good, positive working relationships with all tow drivers.
* Review and analyze reports on transportation activity, including Time Performance metrics.
* Comply with safety guidelines along with company policies and procedures.
* Other duties as assigned.
* 2+ years customer service experience, 1+ years direct dispatch
Dispatcher/Pager
Dispatcher job in Indianapolis, IN
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Previous radio / phone dispatch experience desirable.
4. Previous supervisory experience preferred.
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
6. Must be 18 years of age or older.
7. Must have a reliable telephone and transportation number.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to work from verbal and written instructions.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio/telephone skills.
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
9. Must be able to lift, carry and/or hold up to 75 lbs.
10. Must pass pre-employment and random drug test.
11. Must complete a criminal background check.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must be familiar with and abide by all Client/company regulations.
2. Work with Client Special Services Representatives to ensure all requests for services are met.
3. Pull assignments or work orders from computer, as needed.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Escalate issues to operations Manager Immediately.
8. Deal courteously and tactfully with fellow employees and passengers if necessary.
9. Communicate effectively with fellow employees.
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
13. Maintain and distribute radios (where applicable).
14. Always complete the appropriate documentation and reports in thorough and timely manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Provide general information and directions to passengers.
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
18. Attend meetings and inservices as required.
19. Utilize appropriate communications channels and maintain records, reports and files as required.
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
21. Identification badges must always be visible.
22. Adhere to company policies and procedures and participate in achievement of company objectives.
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
24. Perform other duties as requested.
Transportation Dispatcher
Dispatcher job in Indianapolis, IN
Join the TCI Team as a Dispatcher - $24/Hour | PM Shift: 5pm start time
Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely.
📍 Position Overview
As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service.
💼 Key Responsibilities
Coordinate daily operations including dispatching and adjusting driver assignments as needed.
Ensure safety is always the #1 priority.
Monitor and audit Hours of Service (HOS) for compliance.
Work with recruiting and training teams to support new driver onboarding and orientations.
Support equipment logistics, maintenance scheduling, and terminal safety activities.
Oversee customer service standards, meeting and exceeding performance goals.
Maintain clear communication with internal teams and external partners.
Organize and lead driver meetings and contribute to a culture of safety and accountability.
🛠️ Skills & Qualifications
Excellent communication and interpersonal skills.
Strong attention to detail and ability to multitask.
Familiarity with DOT compliance and HOS regulations.
Ability to lead by example and work as part of a collaborative team.
High level of ethics and confidentiality.
Experience in dispatch or logistics is strongly preferred.
⏰ Shift Details
PM Shift: 5pm start time
Coverage as needed with potential to work night, weekend, and holidays
💲 Compensation
Hourly Rate: $24/hour
Market Logistics Dispatcher
Dispatcher job in Fishers, IN
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Position Objective:
Manages Drivers across a market to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt locations in accordance with company and DOT standards.
Position Responsibilities:
* Models and ensures all Sunbelt safety procedures are followed
* Responsible for the hiring, training, mentoring and coaching of employees who coordinate and perform pick-up and delivery of equipment
* Manages the team's work and delegation and is accountable for the team's safety and performance
* Orchestrates the timely and accurate dispatch of rental equipment and tools to customers across assigned market or geography
* Orchestrates the transfer of equipment and consumables across the defined market as needed
* Creates and monitors drivers' schedules
* Works with Dispatch Coordinators to ensure timely creation and closing of rental contracts is occurring and not impeding delivery/pickup efficiency
* Reviews daily and weekly driver logs in accordance with company and DOT standards
* Ensures drivers are performing daily truck inspections in accordance with company and DOT standards
* Ensures drivers are operating in a safe and courteous manner consistent with Sunbelt's Policy and Procedure guidelines
* Works closely with store locations to ensure customer's equipment needs are met
* Handles customer (internal and external) complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt
* Reports problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
* Provides adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment
* Works with Dispatch Coordinators and branch locations to ensure driver on yard time is minimal
Requirements:
Education & Experience:
* Bachelor's degree or equivalent work experience plus 5+ years of prior dispatching experience
* Knowledge of the applications of the construction/industrial equipment industry
* Working knowledge of the DOT Federal Motor Carrier Safety Regulations
* Demonstrated excellent customer service, communication, organizational and leadership skills
* Working knowledge of the delivery area
Base Pay Range: $63,520.00 - 87,340.00
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit *************************************** for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
* Health, Dental and Vision plans
* 401(k) Match
* Volunteer time off
* Short-term and long-term disability
* Accident, Life and Travel insurance, as well as flexible spending
* Tuition Reimbursement Options
* Employee Assistance Program (EAP)
* Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
* 12-25 vacation days depending on years of service
* 5 sick days
* 6 holidays
* 2 half day holidays
* 2 floating holidays
* 1 inclusion day
* 1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
Auto-ApplyDispatcher
Dispatcher job in Indianapolis, IN
Air Fayre is changing the shape of the in-flight catering market with its unique, patented business model. We provide modern logistics service for the airline industry. Air Fayre has been awarded for its Reliability and Food Hygiene standards. Its innovative approach provides state-of-the-art logistics service which eliminates many outdated practices, including the dependency on airport-based food production.
We are currently seeking Dispatchers with a sense of ownership that display grit in their work to join our transportation team. Ensuring consistency, performance, and accuracy of the delivered services up to the customers' aircrafts. This “air-side” function closely liaises with our customers to achieve exceptional quality of service.
Position Overview: Transportation Dispatcher
Reports to: Transportation Manager
Salary range: $19.00-$22.00/per hour, DOE
Work Condition: Warehouse/ Airfield-Transportation Department Function
Transport Dispatcher is responsible for monitoring the transport delivery versus plan. When irregular operations occur, makes changes to facilitate achieving the planned schedule. Adjustments might be to flight assignments, vehicles.
Set up as a 2-man team on each shift to monitor transport planning and monitoring software. One to monitor, one to deal with escalations and back-up while on the floor/phone
Monitors approximately 40 Catering Service Representatives and 5 Dock Loaders.
Responsible to monitoring small teams and assisting them.
Monitor changes to scheduled flights (aircraft, meal service, gate, arrival, departure (in SSD, Unimatic)
Ensure timely dock unloading of trucks and truck availability; set priorities for un-loading
Capture internal request for transport & monitor Dispatch Sheet
Ensure fuel level of truck, complete vehicle check, check galley assembly; monitor loading of truck
Monitor CSR progress to checkpoints versus schedule managing dock departure time & transport to the airport
Supervisor de-catering and loading of aircraft while monitoring issues from concourse
Monitor flights at airfield and interact with customer on issues and resolution
Monitor transport scheduling software (365 Response) of progress versus plan
Ensure clear access to the galleys (with cameras)
Inform the customer of issues impacting adherence to schedule and service
Capture alerts and requests from the airfield: CSR's, Concourse Coordinator
Respond to irregular operations:
Make changes to CSR assignments and trucks
For domestic flights top-up shortages/ provide extras
Communicate delays and gate changes and traffic. Address irregular transport requirements
Alert customer of possible service issues (late, short, delays, etc.)
If changes require 'out of spec' scheduling, escalate/alert to Transport Sup. and Mgr.
Qualifications
High school diploma or GED equivalent, bilingual Spanish helpful
Team player, consider others and helps them complete tasks
Excellent follow up skills, and ensuring follow through on all assigned tasks and responsibilities
Proficient at using Excel, Outlook, navigating various websites, data entry, able to use a PC as part of the daily workflow
Proactive, excellent attention to detail, and does well with multi-tasking
Willing to adapt to 24/7 shifts and working hours; may work some weekends and nights
Act with minimal instructions and figure it out quickly, follow rules, procedures.
Ideal candidate will have demonstrated abilities in the following areas
In-flight catering experience & customer service driven
Supervisory experience in a related industry is helpful
Responds & thrives in high pressure situations, sees tasks through; Follow-up and follow through; Completes assigned tasks on time.
Works through well in ambiguous situations; effectively shifts gears and executes a plan of action when situations arise outside of the normal day-to-day operations.
Experience and/or ability to use computerized transport scheduling and monitoring system
Must have effective leadership skills to successfully manage and direct ~20 CSR's
Confidence in one's own ability to achieve intended results and believes in their ability
Willingness to take on new opportunities to learn.
Auto-ApplyDispatcher
Dispatcher job in Indianapolis, IN
Dispatcher
Why work with us:
Bassett Services: Heating, Cooling, Plumbing, Electricals' leadership team combines the benefits of being a well-run local business with the tools and resources of a larger regional player. We put our people first and are committed to their success and professional development. Both our new and long-time customers rely on us to send only the best in the industry to solve the critical issues affecting their homes.
Responsibilities:
Receive emergency and non-emergency calls and record significant information as necessary
Knowledgeably prioritize calls according to importance and urgency
Monitor field technicians in order to effectively prioritize their schedules and use of time
Schedule appointments with clients using the right tech/right call guidelines
Data entry into the computer system to track calls and client information as necessary
Qualifications:
Previous dispatching experience (Must Have) Bonus if in the home services industry and/or experience with service titan.
Strong attention to details
Conscientious, team player
Honesty integrity, quality craftsmanship and a good attitude
Benefits:
Health Coverage: Employer-paid medical, dental, and vision plan options
Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
Savings Accounts: FSA and HSA contribution options
Retirement: 401(k) available upon hire with employer match; Traditional and Roth options
Time Off & Perks:
Paid time off and holidays
Paid parental leave
Growth and Training Opportunities:
Tuition Reimbursement
On-going training and development
Requirements:
Valid Driver's License (required)
To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.
Bassett Services is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Auto-ApplyDispatcher
Dispatcher job in Indianapolis, IN
Requirements: REMOTE --INDIANAPOLIS Must reside in Indiana and must be within driving distance from our office at
8751 Wesleyan Rd, Indianapolis, IN
as you will be required to attend training and occasional meetings in the office. ABOUT AAA HOOSIER MOTOR CLUB:
Since 1902, AAA Hoosier Motor Club, headquartered in Indianapolis, provides membership benefits including emergency roadside assistance, retail discounts and a variety of products and services for its 400,000 members across Indiana. It also operates a full-service travel agency and an insurance agency which markets and sells auto, home and life insurance. Hoosier Motor Club has 300 employees and operates 11 retail branch offices including seven in metro Indianapolis as well as Bloomington, Clarksville, Lafayette, Muncie, and Terre Haute. And it is an affiliate of the American Automobile Association (AAA), the largest motoring and leisure travel organization in North America with more than 60 million members.
Here's What is in it for YOU:
A company culture that provides training and learning opportunities.
A brand that you can be proud to be part of.
A culture that will challenge you to be your best.
Health / Dental / Vision benefits.
Corporate Incentive Plan (CIP)
Paid Time Off.
Paid Holidays.
Company provided LTD & Life Insurance.
Service Anniversary Recognition.
Free AAA Plus Membership.
Generous 401k w/ company match.
Company provided HSA dollars.
Position Summary:
This role is dedicated to ensuring AAA members are sent the necessary resources to be rescued from their roadside emergency in a timely manner. This position involves managing service requests, coordinating with service facilities, and maintaining communication with various stakeholders. The ideal candidate is adaptable, detail-oriented, and committed to providing exceptional customer service.
Duties and Responsibilities:
Receive and process roadside service requests from members, our contact center team, and the Roadside Assistance Program.
Provide service following AAA Hoosier Motor Club guidelines that will provide our members with a totally satisfied experience.
Route service requests using various methods to service facilities.
Select and coordinate the movement of service vehicles according to departmental standards.
Demonstrate proficiency in computer systems and relevant technology.
Apply ERS policies and procedures to every member interaction and document all actions, including ETAs and status updates.
Communicate any deviations or issues to the manager.
Manage multiple list views efficiently and accurately.
Support management with the implementation of changes and training to ensure service accuracy.
Meet established response time goals, aiming for an average of less than 30 minutes.
Maintain positive and professional communication with members, employees, drivers, and service facilities.
Promote AAA membership benefits through thorough knowledge of Hoosier Motor Club programs.
Participate in quality assurance activities by conducting member follow-up calls to assess experiences and expectations, aiming for a minimum of twelve (12) calls per hour.
Perform other duties as assigned by management.
Schedule: Thursday through Monday (with Tuesday and Wednesday off) 2:30pm-11pm Sunday through Wednesday (with Thursday and Friday off)1:30pm-10pm Wednesday through Sunday (with Monday and Tuesday off) 11:30am-8pm Supervisory Responsibilities: This position has no direct supervisory responsibilities.
Physical Effort:
Typically sitting at a desk or table
Intermittently sitting, standing, and stooping
Occasional lifting of up to 25 lbs.
Education and/or Experience Requirements:
Education:
High school diploma or general education degree, (GED), required.
Experience:
One (1) year related experience and/or training; or equivalent combination of education and experience. Knowledge of Contact Center and Dispatcher functions preferred. Requirements: Must reside in Indiana and must be within driving distance from our office at 8751 Wesleyan Rd, Indianapolis, as you will be required to attend training and occasional meetings in the office.
Skill Requirements:
Accuracy - Ability to perform work accurately and thoroughly.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Goal Oriented - Ability of the individual to act to ensure that they and others stay focused on the task objective and perform in accordance with clear expectations and goals.
Interpersonal Skills - Ability to maintain confidentiality. Ability to remain open to others' ideas and exhibit willingness to try new things.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Problem Solving - Ability to identify and resolve practical problems in a timely manner. Ability to gather and analyze information skillfully.
Teamwork- Collaborative spirit with a focus on team success and morale.
Stress Management- Ability to perform well under pressure and manage competing priorities.
Reliability - Ability of the individual to be dependable and trustworthy.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
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Company Website:
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The above statements are intended to describe the general nature, level and work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.”
Dispatcher
Dispatcher job in Indianapolis, IN
The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.
2+ years customer service experience, 1+ years direct dispatch
Direct activities related to towing operations and on-time performance goals.
Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
Plan future day resource requirements and coordinate with towers to line up required truck resources.
Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
Monitor transportation costs and identify opportunities for cost savings.
Recruit new towers to build towing networks with added resources.
Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
Monitor work-in-progress & make necessary adjustments to ensure timely performance.
Identify and escalate issues or concerns related to transportation activities to management.
Form a fundamental relationship with the IAA Transportation team.
Establish and maintain good, positive working relationships with all tow drivers.
Review and analyze reports on transportation activity, including Time Performance metrics.
Comply with safety guidelines along with company policies and procedures.
Other duties as assigned.
Auto-ApplyMedical Transportation Dispatcher, 5am-1:30pm, M-F
Dispatcher job in Indianapolis, IN
Job DescriptionDescription:
ESSENTIAL FUNCTIONS
Schedule, route, and dispatch trips to all manner of providers
Assist in coordination of mass transportation when needed
Administer trips for volunteer/ independent drivers and mileage reimbursement program
Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs
Works closely with transportation providers and health care facilities to resolve problems
Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand
Responsible for daily communication with transportation providers
Ensures accurate trip data input
Other duties as assigned.
Requirements:
POSITION QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competency Statement(s)
Analytical Skills -- Ability to use thinking and logic to solve everyday problems.
Communication, Oral - Ability to communicate effectively with others using the spoken word
Communication, Written - Ability to communicate in writing clearly and concisely
Customer Oriented - Ability to take care of the customers' needs while following company procedures
Interpersonal - Ability to get along well with a variety of personalities and individuals
General understanding of transportation systems
Education
High School Graduate or General Education Degree (GED)
Experience
At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred
1 to 2 years of routing, scheduling and/or dispatch experience preferred
Prior in-bound call center experience preferred
Knowledge of transit system a plus
Knowledge of Medicaid guidelines and covered services plus
Ability to travel to office location to perform shifts
In-office position, this is not a remote opportunity
SKILLS & ABILITIES
Excellent customer service & phone skills
Proficient with Microsoft Word, Excel, and Outlook
Ability to work independently or within a team
Must be able to handle heavy phone volume when tasked to assist
Customer Service Dispatcher at Ray's Demolition
Dispatcher job in Plainfield, IN
Job Description
**Job Title: Customer Service Dispatcher**
Ray's Demolition is looking for a dedicated and organized Customer Service/Dispatcher to join our transportation team. The ideal candidate will act as a liaison between our customers, managers and drivers, ensuring prompt and efficient service delivery. This role is integral in maintaining high levels of customer satisfaction and optimizing our operations.
**Key Responsibilities:**
- Coordinate and dispatch drivers to customer locations based on urgency, location, and availability.
- Receive and prioritize customer service requests via phone, email, or web-based applications.
- Maintain clear and effective communication with customers, providing updates and expected arrival times.
- Monitor and track the progress and completion of assigned service tasks.
- Collaborate with the team to allocate resources effectively and address any issues that arise.
- Document all interactions and service dispatches accurately within the company's dispatch software system.
- Support the service team by managing scheduling changes and updating records as necessary.
**Qualifications:**
- Previous experience in a dispatch or customer service role is preferred.
- Good communication and interpersonal skills.
- Strong organizational skills, with the ability to multi-task in a fast-paced environment.
- Proficiency in using web based dispatch software and other relevant computer applications.
- Problem-solving aptitude and the ability to work under pressure.
**Benefits:**
- Competitive salary.
- Comprehensive health, dental, and vision insurance plans, 401k.
- Opportunities for professional development and career growth.
**How to Apply:**
Interested candidates are invited to submit their resume and cover letter highlighting their relevant experience and skills. We look forward to welcoming a diligent and customer-focused dispatcher to our team!
Security Dispatcher- Days- Fishers
Dispatcher job in Fishers, IN
Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Security Dispatcher works as a pivotal member to coordinate Safety and Security department actions provided to patients, visitors, and employees of Community Health Network. The Security Dispatcher monitors and provides appropriate immediate response to all public safety, property protection, risk management, customer and staff education, investigations, parking, and security contract services situations affecting Community Health Network.
Your exceptional skills and qualifications
• Strong verbal and written communication skills
• Demonstrates Leadership, Organizational skills and Interpersonal skills
• Ability to obtain essential information
• Appropriate evaluations of and response to all incoming activity
• Knowledge of Federal, State, and local municipal agencies and city departments
• Coordination, reception, and transmission of radio traffic between Hospital Security and location police and fire
• Must retain cross training for all Community Health Network sites
• Ability to work in potential high stress emergencies to coordinate security resources
• High School Diploma or GED equivalent required
• Associate's or Bachelor's Degree in Criminal Justice and/or equivalent experience in Public Safety preferred
• Previous security, law enforcement or central station operations experience preferred
• Must successfully complete Central Dispatch Officer written and practical testing after the training period is completed
Auto-ApplyDispatcher - Rental Services
Dispatcher job in Lafayette, IN
Join Our Team at MacAllister Machinery: At MacAllister Machinery, we provide top-quality service and repair for equipment rentals. We are currently seeking a responsible and safe Driver to join our team! You will have the opportunity to showcase your expertise and make a significant impact on our customers' success.
Why Join MacAllister Machinery:
* Positive and Inclusive Environment:
* Be part of a positive and inclusive work environment that fosters growth and development.
* Supportive Team:
* Join a team that values collaboration and support, creating a rewarding workplace.
* Access to Resources and Training:
* Enjoy access to excellent resources and training, empowering you to enhance your skills.
* Competitive Compensation:
* Highlight any competitive salary or benefits package offered.
* Professional Development:
* Mentor opportunities for continuous learning and career growth within the company.
* Stability:
* MacAllister has been in business since 1945!
Position Summary
Primary duties of the position include but are not limited to performing all inside sales coordinator duties proficiently as well as manage the daily delivery and pick up of machines to and from customer job sites safely and on time. Utilize company owned delivery fleet and outside vendors as needed to provide service to our customers.
Position Duties/Responsibilities
Primary Responsibilities:
Safety
* Maintains a safety conscious work environment both inside and outside of store.
* Does not violate any safety rule or policy.
* Enforce all personal protective equipment rules and regulations.
* Ensure all safety rules and policies are enforced.
* Completes Work in a safe and courteous manner
* Assist in directing the following at the branch:
* Keep shop, showroom, customer staging area and equipment staging area clean and free of clutter
* Understand hazardous material, location and how to access MSDS Data and able to recognize hazards within the store.
* Understands requirements and has line of site to AED Machines, First Aid, Emergency Packets, points of contact and other emergency plans.
* Attends safety walks with the responsible individual
* Capable of completing safety audits for the branch
* Serves as a back-up Inside Sales/Rental Counter person when volume is high to ensure customer satisfaction
* SLAC Cards - Collect, review, and ensure SLAC cards being completed per company requirements
* Keep shop and equipment staging area clean and free of clutter
* Maintain all hazardous material law II series procedures
* Have a weekly toolbox safety meeting and document it with a copy appropriately filed
* Ensure that all ANSI and DOT inspections are completed with 0 days late
* Ability to assist with filling out electronic accident report
* DOT Guidelines - Understand DOT Guidelines and how those impact our organization and our drivers.
* IFTA Requirements
* Hours of Service and tracking requirements
* DVIRs and truck maintenance
* Understand CSA Score and Impact
* Understand regulations specific to your area including but not limited to local permits, local laws, restrictions, cab cards, City Permits, etc.
* Responsible for scheduling machine deliveries, pickups, and inter-company branch transfers.
* Responsible for ensuring all rental services paperwork is accurate.
* Rental Contracts
* Pickup and Delivery Charges for Rentals
* Sales Contracts
* Sales Invoices
* Inter Company Transfers
* Assist counter sales team in quoting freight rates
* Assist the counter sales team in obtaining signed contracts
* Responsible for monitoring all driver paperwork; daily inspection logs, rental contracts updated & signed, condition reports are filled out and signed.
* Inventory Management - ensures all company assets are accounted for and documented properly.
* Sourcing Brokers - Build and maintain relationships with local vendors for both in and out of state equipment moves. Leverage those relationships to deliver cost effective solutions for the company and the customer.
* Supervise, mentor, and develop drivers to ensure the highest level of customer satisfaction with regards to on-time deliveries, drop & pickup points, equipment needs, etc.
* Responsible for adhering to pick up and delivery guidelines.
* Responsible for working with the counter team to coordinate with customers on machine security onsite until pickup is complete
* Utilize company supplied tools and software
* Monitors and maintains time and attendance transactions. Reviews and approves time clock records for Drivers.
* Directs, motivates, and provides leadership for Drivers. This includes but is not limited to:
* Administering policy and procedures
* Coaching, mentoring, and training
* Assuring employee satisfaction and retention.
* Supervise drivers' daily start & finish times to ensure maximum efficiency while meeting customer requirements.
* Utilize company supplies tools and software to ensures safe and within DOT Guidelines for load maximization and route efficiency.
* Maintains communication lines between all MFC branches, customers, sales, and service.
* Performs related duties as assigned by supervisor.
Supervisory Responsibilities:
* No formal supervisory responsibilities
Position Requirements
Required:
* Knowledge, skills, and abilities typically acquired through a high school education, technical training, or a college degree.
* A basic knowledge of equipment, construction industry including:
* Phases of construction
* Equipment
* Mechanical aptitude
* Technical aptitude
* Desire to continually learn the about advancements and changes in the industry.
* Minimum two years of experience working with heavy equipment or working in the construction industry.
Desired:
* Familiarity with surrounding areas is highly preferred
* Able to read and understand maps of the city and surrounding areas.
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
* Excellent interpersonal and customer service skills.
* Excellent communication skills, including verbal, written, non-verbal and listening skills.
* Excellent analytical skills such as problem solving and the ability to interpret policies, procedures, and guidelines.
* Adept to maintain composure and professionalism in a fast paced, ever changing environment with internal and external customers.
* Proficient computer skills, including experience using Microsoft Office and a wide variety of Web Based applications. Ability to operate a computer and necessary programs such as Microsoft Office products and database systems
* Excellent communication skills, including verbal, written, and listening
* Ability to apply knowledge of DOT regulations to the workplace to ensure compliance
* Ability to apply understanding of fleet capacity and business volume to ensure timely and cost-effective deliveries and pick-ups.
* Has a technical understanding of safe loading and unloading procedures
* Understands Truck and Trailer capabilities and capacities limitations for our fleet
* Understands machine weights and specifications and the impact those have on loading & hauling of equipment
* Understands how to safely secure equipment on delivery vehicles
* Understand regulations specific to your area including but not limited to local permits, local laws, restrictions, cab cards, City Permits, etc.
* Must understand Dispatch Metrics
Other Requirements of Position
* Works under close supervision. Employee may act independently for reoccurring assignments, but supervision is readily available for unfamiliar situations or problems.
* Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies
* Errors, if they occur, take some effort to find
* Errors can be fixed with little effort or expense and minor effect on the company
* Incumbent performs duties broad in scope and must interpret and apply policies, procedures, guidelines, and laws that are generally easy to follow, including CAT guidelines and company policies and procedures, DOT, and other Regulations. Recognizes error in judgment or procedure such as not completing a contractual agreement or a job order could impact revenues, expenses, operating profits, legal compliance, customer relations and company reputation.
The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
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Auto-ApplyDispatcher - Indianapolis
Dispatcher job in Indianapolis, IN
Job Description
Immediate Opening: Dispatcher - Spring Hill, TN Martin Transportation Systems, is seeking a Dispatcher for our Spring Hill, TN location. The individuals selected will dispatch CDL-A drivers on dedicated, "JIT", round trip loads while safely meeting deadlines. Candidates need to possess excellent communications and computer skills (satellite tracking and TMW dispatch software), be able to multi-task, and enjoy a fast-paced work environment.
Martin Transportation Systems is a solid and stable automotive niche carrier with a success story of over 30 years. Since our one-truck beginning in 1978, we've grown to a fleet of over 800 trucks and employ over 1,200 drivers, owner-operators and support staff. A dedication to technology and low-cost, high-quality transportation solutions, as well as the acquisition of six other carriers, have let us build a solid customer base that should catapult us into another 30 years of success!
Dispatcher Position:
Candidates must possess excellent communication and computer skills, and thrive in a busy, multi-tasking environment.
Must be open to working in more of a rustic setting. (Trailer)
Primary Responsibilities will include: Assigning trailers and reconciling billing.
Excellent Benefits Include:
Medical - Blue Cross Blue Shield
Vision
Dental
Company paid Life Insurance
401K - 100% Vested/25% Company Match
Holiday Pay
Paid Vacation
****As part of our application process, we ask that candidates complete an employment application in addition to submitting a resume. Thank you!
Immediate Opening: Dispatcher
Martin Transportation Systems is seeking a highly qualified Dispatcher for our Indianapolis location. The individuals selected will dispatch and manage CDL-A drivers on dedicated, “JIT", round trip loads while safely meeting revenue & mileage goals for drivers and equipment. Candidates need to possess excellent communications and computer skills (satellite tracking & TMW dispatch software), be multi-task oriented, and enjoy a fast paced work environment.
Martin Transportation Systems is a solid and stable automotive niche carrier with a success story of over 30 years. Since our one-truck beginning in 1978, we've grown to a fleet of over 800 trucks and employ over 1,500 drivers, owner-operators and support staff. A dedication to technology and low-cost, high-quality transportation solutions, as well as the acquisition of six other carriers, have let us build a solid customer base that should catapult us into another 30 years of success!
DISPATCHER
Shift:
Hours:
Candidates must possess excellent communications and computer skills be multi-task oriented.
Requirements:
Great Customer Service Skills, Drivers are our #1 Customer
Previous dispatching experience, or closely related experience in the transportation industry
Willingness to work extra hours when needed
Microsoft Office Skills
Excellent computer skills. Experience with transportation industry technology such as TMW and Samsara preferred
Thrive in a fast-paced, multi-tasking environment
High school diploma or equivalent, some college preferred
Benefits Include:
Medical
Vision
Dental
Company paid Life Insurance
401K - 100% Vested / 25% Company Match
Holiday Pay
Paid Vacation
Short-term and long-term disability insurance available
**As part of our employment process we ask all candidates to complete an employment application. Thank you!
Telecommunications
Dispatcher job in Indianapolis, IN
Telecommunications Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry.
Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in telecommunications.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyRepublic Airways Services - Shuttle Bus Dispatcher
Dispatcher job in Indianapolis, IN
Job Category: RAS Shuttle Dispatchers Republic Airways is recruiting a Dispatcher who is positive, dependable, and focused on maintaining the safety of our guests and associates as they hold the responsibility of fulfilling campus transportation needs, including the 105,000 square foot trainer center, corporate headquarters, adjacent hotels, and parking garage at our Corporate Headquarters in Carmel, Indiana. The Shuttle Bus Dispatcher duties include scheduling drivers, assigning routes, ensuring proper coverage to meet business requirements, assisting with record maintenance, accident reporting and giving drivers direction.
A Commercial Driver's License (CDL) is not required for this role
Responsibilities
At Republic Airways, you will be responsible for coordinating our Shuttle Buses on campus, providing transportation to and from off-site parking and between campus and off campus sites. This includes and is not limited to:
* Scheduling drivers and maintaining proper coverage.
* Communicate information and instructions to drivers (i.e., schedules, route changes, road conditions, accidents, emergencies, etc.) advising on a variety of situations that may impact scheduled transportation services.
* You and the Supervisor of drivers will collaborate while the Operations manager is away or anytime the Operations manager deems it necessary for you to stand-in for them.
* Coordinate with the Supervisor of drivers & Dispatchers to ensure that there around the clock coverage of phone calls, all emails and text messages to ensure the seamless operation of this department.
* Maintain driver work tickets and ensure they are available to driver with plenty of advance notice.
* Receives and maintains all driver paperwork and files appropriately (fuel receipts, paper logs if needed, vehicle inspection reports).
* Monitors service for timeliness and consistency.
* Assist Shuttle Bus Operations Manager as well as dispatch supervisor and driver supervisor with driver training, recruitment, and engagement.
* Follow all company, DOT, OSHA, Drug & Alcohol policies other guidelines as required
* Greeting all Team Members with appropriate greeting ("Good Morning", "Good Afternoon, "Good Evening").
* Establishes and maintains clear communications with drivers and management team to ensure a consistent, superior level of customer service.
* Performs other duties as assigned or Delegated by the Operations manager and both Supervisors.
Basic Qualifications:
* Minimum of a High School Diploma or GED equivalent
* Must be at least 21 years of age due to licensed driving requirements
* Ability to communicate both verbal and written information to guests and drivers
* Proven record of following state and federal motor vehicle regulations
* Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.
* Must have knowledge of working knowledge of DOT rules and regulations. All Republic Drug and Alcohol Policies.
* Must be flexible, during seasonal peak schedule changes and weekend work may occur
* Experience in the use of computers and associated software (Microsoft Office Suite). Teams, and outlook
Preferred Experience & Certifications
* 2 years' dispatch experience with a passenger transportation company
* Be in good standing with Republic Airways
Why Work Here
* Travel Privileges across 2 major airlines- Delta and United as well as ZED
* The most competitive benefit package across the industry- including medical, vision, dental, life, long-term and short-term disability, and AD&D
* Immediate 401K Vesting & Company Match at 3%
* Ample professional development opportunities and career growth opportunities that can help land a job with our mainline partners
Who We Are
Founded in 1974 and based in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in the U.S. Republic operates a nearly 1,000 daily flights to 100 cities in 40 U.S. states, Canada, the Caribbean and Central America under our major airline partner brands of American Eagle, Delta Connection and United Express. We are more than a premier airline. We are family. Each of our 6,000+ professionals - whether they work at our corporate headquarters, on the ground at one of our 11 bases or in the air with our passengers - are responsible for our Company's success
We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles - those words are put into action every day at Republic.
EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer, Disability and Veteran Accommodations
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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