Dispatcher jobs in Cathedral City, CA

Drayage Dispatcher Schedule: Tuesday-Saturday Compensation: $25-$28/hr (potentially negotiable for the right candidate) Type: Direct Hire A growing leader in the intermodal drayage industry is looking to bring on a Dispatcher to join their high-performing team in Long Beach. This position is open due to growth and offers a competitive pay structure, excellent benefits, and a strong team-oriented culture. We're looking for experienced dispatchers in the drayage space who are proactive, organized, and thrive in a fast-paced environment. If you're a go-getter with a solid grasp of port operations and TMS systems, this could be the perfect next step in your logistics career. Key Responsibilities: Manage daily dispatch operations for both employee drivers and Owner Operators Maintain real-time accuracy in TMS and GPS dispatch systems Monitor container statuses through port websites, steamship lines, and call centers Coordinate timely container returns and understand empty receiving requirements Understand and apply Owner Operator contract guidelines and recognize their right to reject loads Stay up to date on terminal congestion trends and delays Ensure compliance with Hours of Service and Logbook regulations Communicate effectively with drivers, internal teams, and customers Generate and manage dispatch-related reports Collaborate with Customer Service to meet or exceed client expectations Attend team meetings and meet performance KPIs regularly Preferred Qualifications: Bachelor's Degree preferred Bilingual in Spanish (Highly Preferred) 3 plus years of intermodal drayage dispatching Familiarity with port/terminal operations and transportation management systems (TMS) Strong organizational skills and ability to manage high-volume activity Clear, professional communication and strong team collaboration A go-getter mindset with a proactive, solution-driven approach If you're ready to join a fast growing company with an amazing company culture that values expertise, ownership, and culture-we want to hear from you!

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career! Pay Rate $18hr Plus GREAT BENEFITS!! Responsible for dispatching and tracking scheduled delivery activities to ensure a timely process and flow of materials. Schedules the movement of all inbound and outbound goods and services with shipping, receiving, security and other departments as necessary. Essential Job Duties Dispatch trucks and all orders to be processed. Ensure parts and services are delivered in a timely manner. Set routes with drivers. Set up paperwork for incoming vendors. Communicate with sales, warehouse, and delivery staff on delivery and routing issues. May have to handle UPS orders and customer pickups. Ensure that all vendors' parts are correctly processed per company policy. Ensure that all returns to vendors are done correctly following company policy. Assume other duties as assigned. Supervisory Responsibilities Not responsible for supervising employees. Minimum Requirements Education & Experience High School Diploma/GED 0+ years of experience required Preferred Requirements No Preferred Education Required Knowledge/Skills/Abilities Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Basic computer skills. Basic messages communicated orally. May write brief messages and keep simple records. Problems encountered are simple, repetitive and generallly solved by clear directions and procedures. Follows standard procedures with no decision making involved. Uses guidance/guidelines provided by supervisor/manager. Assignments/priorities provided by supervisor/manager. No additional competencies required. Essential Physical Demands/Work Environment Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. Travel may be required periodically, including overnight stays (contingent on position requirements). The employee must occasionally lift and/or move up to 25 pounds. Benefits: Health/Dental/Vision Insurance Paid Time Off Paid Parental Leave Fertility Coverage 401k with Generous Company Match Company Paid Life Insurance and Long-Term Disability Short-Term Disability Employee Assistance Program Tuition Reimbursement Employee Discounts PNC Daily Pay Option Join us for an exciting career journey with positive, driven individuals.

Fenagh, Inc. strives to be an excellent customer service company and to do so we must meet our customers' needs, so we are looking for someone who is hard working, has a positive and energetic attitude, is a collaborator, and the ability to prioritize and manage multiple tasks. This is a Full-Time position and primary job duties include: Answering calls / emails Scheduling inspections Coordinating pickups & deliveries. Requirements: Strong in MS Word, Excel, and data entry skills. Enjoys a fast-paced work environment, is pleasant on the telephone, and has excellent communication skills. If you believe your experience and skills match the requirements of this job, we invite you to submit your resume for immediate consideration.

JOIN HexClad | We're HexClad, driving the hybrid revolution to elevate kitchens across the globe. From bootstrap roots to Gordon Ramsay's endorsement, HexClad thrives as a pre-IPO, best-in-class cookware brand. Our highly profitable omnichannel success is disrupting the traditional impact of cookware. We create home moments, embracing the heart of success through food memories made at your table. We've cultivated a powerhouse team and believe you might have the necessary skill set to join our revolution. If you're passionate about building a consumer brand that goes beyond the transaction, this is your sign to apply. YES, CHEF! | We are seeking a detail-oriented and proactive RoadShow Dispatcher, join our team and provide essential support to our RoadShow Operations Specialist in ensuring the smooth coordination of booth setup and supplies delivery for over 2,500 shows annually. Come get in our kitchen and help us shape the future of cookware for everyone. Location | In Office, LA HexQuarters Time Zone Expectations | PST Details | Full Time, Non Exempt Reporting to | RoadShow Operations Manager TASTE SUCCESS | As our RoadShow Dispatcher, you'll get to dive into: RoadShow Setup Assistance: Assist the Roadshow Logistics Specialist in coordinating the of HexClad booth displays at Costco roadshow events nationwide, Supply Management Support: Assist in managing inventory levels and coordinating the delivery of booth supplies and promotional materials to each roadshow location, including packing and labeling shipments for transport. Logistics Coordination: Support the planning and scheduling of logistics for booth setup and teardown, including communicating with vendors, shipping carriers, and warehouse teams to ensure timely delivery and pickup of equipment and supplies. Documentation Assistance: Assist in maintaining accurate records of roadshow schedules, equipment inventory, and shipping documentation, ensuring compliance with all regulatory requirements and internal policies. Problem-Solving: Help address any logistical issues or challenges that arise during roadshow events, assisting in finding timely and effective solutions in coordination with internal and external stakeholders. Continuous Improvement Support: Provide input and suggestions for process improvements and efficiencies in roadshow logistics, contributing to the implementation of best practices and standard operating procedures to optimize operations and reduce costs. Dispatching: Coordinate with Carriers, communicate delivery instructions, and provide support and guidance as needed throughout the delivery process. Logistics Coordination: Work closely with warehouse staff, transportation providers, and other internal teams to coordinate logistics activities, including loading and unloading of goods, inventory management, and order fulfillment. Requirements 1+ years of experience in logistics, event coordination, or related field. Strong organizational skills and attention to detail, with the ability to follow instructions and execute tasks accurately and efficiently. Excellent communication and interpersonal skills, with the ability to work effectively as part of a team and communicate professionally with internal and external partners. Proficiency in Microsoft Office suite and ability to learn and adapt to logistics management software. High school diploma or equivalent; associate degree or relevant certification is a plus. Love of food and cooking! Cooking skills and/or experience in the culinary industry a plus. SHARED MEALS | The role is great, and there's more in it for you! Compensation | Exact compensation may vary based on skills, experience, and location. Bonus | Annual bonus potential Health | 100% of the employee premium covered on select choice plans, and offers dental+vision 401k | up to a 4% match of salary on 401k contributions Time Off | An generous approach to support your time away from work Cookware | Upgrade your home with employee perks

Job Family : Admitting Representative Travel Required : None Clearance Required : None What You Will Do : The Communications Operator is responsible for managing all inbound and outbound calls received by the main switchboard/Private Branch Exchange. Handles basic questions about the business, including hours of operation, directions, and contacts. Coordinates emergency codes and disaster control procedures. Monitors and updates patient status changes within electronic medical record. Assists with the registrations of patients as needed. Must be able to use overhead paging system to communicate information and locate hospital personnel. Monitors the temperature, humidity, and pressure of various hospital equipment. Serves as a mentor to new associates and assists in new employee orientation. Critical thinking, sound judgment, and strong problem-solving skills. Ability to function independently and manage own time and work tasks. Team oriented, open-minded, flexible, and willing to learn. Performs other duties as assigned. Excellent communication and outstanding customer service and listening skills What You Will Need : High School graduate or equivalent (GED) 1 year of experience in Customer Service, Call Center, and/or Healthcare What Would Be Nice To Have : Bilingual in Spanish The annual salary range for this position is $38,000. 00-$63,000. 00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse. com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse. com or guidehouse@myworkday. com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse. com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See Guidehouse Privacy Policy at ******************* com/privacy-policy? and SonicJobs Privacy Policy at ************ sonicjobs. com/us/privacy-policy and Terms of Use at ************ sonicjobs. com/us/terms-conditions PandoLogic. Category:Administrative, Keywords:Data Processor, Location:Ventura, CA-93009

The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Process parking and bicycle registration. Dispatch officers to the requested services. Relay accurate information and directions to Orange Fire and Police as needed. Enter, update, retrieve information from computer networks and any other duties as needed or assigned to accomplish the mission of the Public Safety Department. The Dispatcher is a non-exempt full-time staff position which assists management within the Public Safety department. The position and is scheduled to work a 4/10 alternative work schedule and operates on a rotation schedule, with evenings, weekends, and on-call rotation duties. Must be able to work varying shifts as assigned. A DMV record check is required before and during employment. Continued employment is subject to satisfactory DMV records review. Responsibilities The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Receive emergency calls and dispatch resources as needed. Dispatch officers to the requested services. Coordinate calls for service over the phone and radio system. Coordinate responses with local Police and Fire departments. Provide Customer Service information over the phone and at front counter. Any additional duties as needed or assigned to accomplish the mission of the Public Safety Department. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am Required Qualifications High School diploma Successful completion of 911 dispatch course within the first 365 days of employment. Chapman will provide. Must have and maintain in good standings, a valid California Driver's License. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Answer non-emergency calls for service, determines priority and dispatches emergency units as necessary. Receive emergency 911 calls and dispatches emergency units as necessary Enter, update and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Perform a variety of record keeping, filing, indexing and other general clerical work. Maintain a variety of logs relating to public safety activities. Must be able to accurately type 35WPM while operating the computer-aided dispatch system to update activities. Operate computer-aided dispatch system to update activities. Maintain a detailed logs of reported assistance, visitors to the front counter and other pertinent information as assigned. Schedule and provide Live scan fingerprinting service as needed. Monitor surveillance cameras. Check functional operations of all surveillance cameras a minimum of once a shift. Monitor mobile security alarm system and in-house file alarm system. Able to work various work shifts. Must be able to provide quality customer service. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function. Demonstrated knowledge of standard radio broadcasting equipment, procedures and rules.

THE CITY OF CATHEDRAL CITY IS ACCEPTING APPLICATIONS FORPART-TIME PUBLIC SAFETY DISPATCHER Applications will be reviewed as submitted.The recruitment will remain open until a sufficient qualified applications are received and may close without prior notice. Apply Immediately! The Public Safety Dispatcher is an at-will, hourly part-time position. The position works less than 960 hours in a fiscal year. Under general supervision, the Public Safety Dispatcher receives 911 system emergency and non-emergency calls, dispatches assignments according to established police procedures, operates various telecommunications center equipment and performs related work as assigned. Training and Experience Any combination of training and experience that provides the above listed knowledge, skills and abilities may be qualifying. A typical way of qualifying would be: Equivalent to graduation from high school One (1) year of public safety dispatch experience Must possess California P.O.S.T. Public Safety Dispatcher Basic Certificate Typing speed 35 wpm Other Requirements: Must be able to pass a background investigation according to POST Guidelines Upon conditional offer of employment, selected candidate(s) will be required to pass a physical and psychological evaluation. BACKGROUND DISQUALIFIERS: An adult felony conviction in California, or with a conviction for an offense in another state which would be classified as a felony in California Currently on Probation or Parole Adult felony and/or misdemeanor conviction(s) may be disqualifying depending on type, number, severity, and how recent Conviction of/or sustained petitions for any sex crime Recent use and/or possession of illegal drugs, weapons or explosive devices without legal authorization History of committing domestic violence or animal cruelty Dishonesty or failure to reveal pertinent information APPLICATION AND SELECTION PROCESS To be considered for this opportunity, candidates must submit an application on-line with requested certifications. Based upon the information presented in on the applications, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, and interview evaluation. All notifications will be sent by email only (regardless of the notification preference selected during the on-line application process). Notifications will be sent to the email address listed on your on-line application. All employment offers made by the City are contingent upon establishing proof of a prospective candidates legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation, including a drug screen. What's Next? Apply today and share this posting with anyone who may be interested! The City of Cathedral City is an Equal Opportunity Employer. Our goal is to be a diverse workforce that is representative of the citizens we serve. We seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application. This recruitment is open to applicants with prior Public Safety Dispatching experience only. Retired CalPERS annuitants are eligible to apply if they have been retired for more than six months and are limited to working 960 hours in a fiscal year (July 1 - June 30). Individuals hired into this classification are part-time, temporary employees. They are at-will with no benefits. Under general supervision, receives and transmits emergency radio and telephone communications; dispatches law enforcement, fire, ambulance, and other public safety personnel as needed; monitors emergency alarm systems; enters and retrieves data from computer systems; and other related duties. JOB REQUIREMENTS These examples are intended only as illustrations of the various types of work performed in positions allocated to this class. The examples of work performed are neither restricted to nor all-encompassing of the duties to be performed under this job title. Receives and classifies incoming phone calls and radio traffic. Determines priority of responses and dispatches appropriate public safety units. Answers incoming business and emergency calls. Takes complaints and requests for information from citizens. Responds to inquiries at the public counter after business hours. Operates a teletype system and computer for requesting information to assist officers in dealing with incidents. Enters information into centralized record keeping system. Confirms outstanding warrants with other agencies. Performs clerical skills such as typing and filing a variety of information. May assist in processing arrestees and monitoring them in a holding cell. May be required to take minor crime reports. Works rotating shifts, including nights, weekends, and holidays. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge and Skills: Typing skills at a speed of 35 net words per minute. Good written and verbal skills, using good English grammar and diction. Skill in thinking and acting quickly, calmly, and appropriately in emergency situations. Good interpersonal skills including dealing politely and effectively with citizens who may be emotionally upset, excited, or distraught. Good record keeping and clerical skills, using independent judgment and requiring speed and accuracy. Skill in establishing and maintaining harmonious working relations with department personnel, supervisors, other City employees, and the general public. Working knowledge of modern office equipment, practices, and procedures desirable. Working knowledge of the City of Ukiah, including the location of streets and important buildings desirable. Ability to work rotating shifts and long hours without a break. Ability to sit for long periods of time. Working knowledge of the Penal Code, California Vehicle Code, and Uniform Fire Code desirable. Computer experience desirable. Education and Experience: Graduation from high school and one year clerical and telephone experience or equivalent combination of education and experience. Prior dispatching experience and experience with computers desirable; bilingual -Spanish speaking abilities preferred. Necessary Special Requirement: Possession of a valid Class C California Driver's License is required. SELECTION PROCEDURE Applications must be filled out completely. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants' knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check. In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States. In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at ************** so your request may be reviewed prior to the occurrence of the test. The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce. Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures.

We have some exciting news! The Butte County Sheriff's Office is now offering a $50,000 hiring bonus for Lateral- Public Safety Dispatchers CLICK HERE FOR MORE INFORMATION! Additional qualifications for lateral transfers: Must be currently working or employed within the last twelve months as a public safety dispatcher in a California Law Enforcement Agency or California Fire Department with a minimum of one (1) year experience as a public safety dispatcher with the same agency. FLSA: Non-Exempt DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to established emergency and County procedures; performs a variety of technical tasks relative to the assigned functional area; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS This classification is responsible for independently performing technical duties in support of public safety communications. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. EXAMPLES OF TYPICAL JOB FUNCTIONS Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. * Receives, analyzes, and evaluates 911, Sheriff's emergency and business calls, inquiries and complaints, roads, animal control, and maintenance; transfers calls to appropriate parties or creates a call for dispatch. * Dispatches sheriff units or other staff and equipment to emergency or non-emergency locations; determines proper jurisdiction and staff to be dispatched. * Monitors status of public safety units to ensure officer safety and availability for services. * Operates multiple communications devices and computers concurrently to insure swift and appropriate response to calls; continuously updates suspect information and deputy locations. * Maintains efficient records of radio calls and information logs; maintains and accesses business and premise history and index files for emergency and other necessary contacts. * Accesses local, state, and federal criminal justice information systems; operates systems to transmit and receive information. * Maintains radio contact with allied agencies, including mobile and portable units; recognizes units from other agencies and assists them with County units or provides requested information. * Monitors alarms and security systems for businesses, relevant histories, and files for emergency contacts. * Responds to Deputy radio traffic and requests and disseminates suspect information from roll call boards, prior calls, and bulletins; responds to in-house, radio paging, and after-hours phone lines. * Performs basic equipment adjustments and maintenance; may perform associated office support duties. * Assist the Coroner's Office daily by using investigative tools to locate family members of decedents to make required notifications. * Performs related duties as assigned. Knowledge of: * Principles, practices, procedures, and terminology used in law enforcement ?and related emergency radio and telephone communications. * Basic functions of law enforcement agencies. * The topography and communities of Butte County. * Proper and effective methods of deploying law enforcement personnel. * Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. * Principles and procedures of recordkeeping. * Techniques for dealing with people of all socio-economic level under hostile and emergency situations. * Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. * The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. * Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability To: * Read and interpret maps and other pertinent documentation. * Observe and accurately recall places, names, descriptive characteristics, and facts of incidents. * Memorize codes, names, locations, and other detailed information. * Work under stressful conditions to assess difficult or emergency circumstances. * Independently make quick, sound decisions based on facts and implement appropriate response strategies. * Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. * Use tact, initiative, prudence, and independent judgment within general policy, legal, and procedural guidelines. * Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks. * Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. * Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade; and One (1) year of general office and computer experience. Certifications and Licenses: * Possess and maintain a valid C.L.E.T.S. Operator certificate by the end of the probationary period. * Possess and maintain a Basic Dispatcher Course certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T). by the end of the probationary period. PHYSICAL DEMANDS * Mobility to work in a standard office setting and use standard office equipment, including a computer; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information; ability to lift, carry, push and pull materials and objects up to 10 pounds. * Vision to read printed materials and a computer screen. * Hearing and speech to communicate in person and over the telephone. * Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. WORKING CONDITIONS * Office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. * Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. * Must pass a thorough background investigation. EQUIPMENT AND TOOLS UTILIZED * Equipment utilized includes personal computer, fax machine, and standard office equipment. Disaster Service Worker All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.

THE CITY **THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER** The City of Hemet is accepting applications for Public Safety Dispatcher (Lateral) - HIRING BONUS ELIGIBLE. ***Hiring Bonus Eligibility Requirements: An applicant must be employed as a California full-time public safety dispatcher with at least three (3) consecutive years of experience as a full-time dispatcher processing both 9-1-1 calls as a primary public safety answering point and filed officer radio traffic at the time that the candidate submitted a job application to the City for the Lateral Public Safety Dispatcher position. The three (3) years of experience as a full-time public safety dispatcher must have occurred at a California POST-certified Public Safety Agency such as a Municipal Police Department, County Sheriff's Department, or California Highway Patrol. Candidate must posses a POST Dispatcher Basic Certificate. **If you do not meet the hiring bonus eligibility requirements, please, consider applying for the regular lateral recruitment.** Apply immediately for consideration! **3% Cost of Living Adjustment (COLA) EFFECTIVE JULY 2025** Summary Description **To learn more about on-the-job duties for this position please click on the video link below.** ******************************************* THE POSITION: Public Safety Dispatchers are the unsung heroes and a lifeline for police officers. It's not a job for everyone, but the hundreds of people who call for help, depend on your voice, your directions, and your knowledge to get through an emergency. If you are a highly motivated public safety professional ready to be part of a strong, cohesive team, then join the City of Hemet Police Department where our dispatchers are considered the backbone of the department. With state-of-the-art equipment and training opportunities, you'll provide the excellent service and security people have come to expect from the City of Hemet Police Department. Receives requests for fire and police service over the phone; dispatches as necessary police and/or fire units in response to call for service or requests from officers in the field; keeps track of fire and police unit locations and status; maintains constant radio communication with personnel in the field; operates radio receivers and transmitters in various frequency bands, telephone key modules, teletypewriters, computer terminal stations, alarm signal equipment, and other communications equipment; receives incoming telephone calls and evaluates requests for emergency services; elicits and records essential incident information from callers such as name, address, phone number, and a brief description of the incident; determines the priority and dispatches personnel and equipment for emergency service in accordance with department procedures; answers routine inquiries and refers calls not requiring dispatches to appropriate departments and agencies; maintains radio contact with field mobile units to coordinate emergency services, receives and transmits information; keeps command personnel informed of status of emergency situations; maintains records of communications activities; updates special files, street lists, and maps; tests communications equipment and reports malfunctions; prepares paperwork for field personnel; assumes supervisory duties in the absence of the Communications Supervisor; may perform matron duties; performs related duties and responsibilities as required. Knowledge, Skills and Abilities KNOWLEDGE: Principles, practices, and procedures involved in public safety communications work; Geography of the City and the location of streets and important buildings; Operation of radio/telephone receiving and transmitting equipment; and Computer terminal and Teletype operations. Rules, policies, and regulations regarding dispatching services Police and Fire dispatching procedures and the laws and regulations; Report writing; and Record keeping principles; Applicable federal, state, and local laws, codes and procedures relevant to the assigned area of responsibility; Knowledge of call screening procedures, call priority rules, radio codes and identifiers, basic elements of a crime; Principles of functional supervision, training and dispatching operations. ABILITY: Understand English and speak it clearly in a well-modulated voice using good diction and appropriate grammar; Oral and written comprehension, oral and written expression; memorization, deductive and inductive reasoning, selective attention, hearing ability, auditory attention; Learn and apply Federal Communications Commission (FCC) regulations governing voice, radio and teletype communications; Effectively work under conditions of emergency; Obtain vital information from individuals in stressful or emergency situations; Make quick and appropriate determinations in all situations; Adjust quickly to changing situations and priorities; Use tact, initiative, prudence and independent judgement within general policy and legal guidelines; Maintain accurate records; Type accurately at a moderate speed; Accurately read and interpret maps; Remain courteous and calm while interacting with the public; Handle simultaneous calls; Listen and comprehend radio calls while talking on the phone; and Establish and maintain effective working relationships; Identify and implement efficient work practices and procedures; Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities; Train others in the use of communications equipment. MINIMUM QUALIFICATIONS One year experience in typing and general clerical work. Some experience providing information and assistance to the public is desirable. High school or GED College level coursework in radio communications or law enforcement is desirable. CERTIFICATE/LICENSE Possession of, or ability to obtain, prior to appointment, an appropriate Class C, valid Driver's License; Supplemental Information SPECIAL REQUIREMENTS: Pass a background investigation including polygraph and psychological exam and a medical exam which may include drug testing, an audio test and vision exam; work rotating shifts including weekends and holidays. Employees must be able to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the department). WORKING CONDITIONS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Working Conditions: Essentially all of the employee's time is spent in the Communications Center of the Police Department. The working environment may range from periods of high volume emergency and life-threatening calls for service to periods of little activity. Employees work on a rotating shift schedule that requires the availability to work nights, weekends and holidays. Environmental Conditions: Office environment. CONTINUOUS working indoors, dust from paperwork. Work environment is both formal and informal, team orientated, having variable tasks, pace, and pressure. Work is performed indoors in the office and in meeting rooms. Physical: Shall possess the physical, mental and emotional ability to perform the essential duties of the position without the threat of hazard to self or others. Employees require sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard; ability to communicate verbally to exchange Work long hours from work station. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Vision: See in normal visual range with or without correction; vision sufficient to read computer screens, printed documents, and overhead presentations, and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction and wear headsets for prolonged periods of time. Selection Process All properly completed applications will be reviewed and the most appropriately qualified candidates will be invited to continue in the selection process. Failure to provide all required application materials will result in disqualification. The selection process may include any combination of a written exercise, oral interview, and/or skills assessment to further evaluate job related experience and skills. Candidates who successfully complete the selection process will be placed on an eligibility list and will remain eligible for employment consideration for a one-year period. RESUMES ARE NOT ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS, BUT MAY BE ATTACHED. CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE. The City of Hemet promotes a smoke, drug, and alcohol free working environment for their employees. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The City reserves the right to rate applicants based on a review of the application materials and to invite only the most qualified applicants to participate in the selection process.

Do you enjoy working with a diverse group of people? Do you enjoy serving the public? Do you enjoy being part of a team committed to serving the needs of others? The City of Banning is seeking qualified candidates to fill vacancies for a Public Safety Dispatcher. APPLICATION REQUIREMENTSTYPING CERTIFICATE: 40 NET words per minute; within 12 months of application submission; POST CERTIFICATE: State of California Police Officer Standards and Training (POST) Dispatcher Certificate. JOB DEFINITION: Under general supervision, performs duties associated with receiving emergency and non-emergency calls for Police service and dispatching appropriate units to assist the public. The ideal candidate will: Enjoy working in a diverse environment Have excellent people skills Be a self-starter, flexible, reliable, detail oriented, ethical, and trustworthy Be compassionate, courteous, friendly, helpful, understanding, open minded, professional and fair when dealing with the public Love and serve their community as well as members of their team Job Purpose/Summary Under general supervision, performs duties associated with receiving emergency and non-emergency calls for Police service and dispatching appropriate units to assist the public. About the City of Banning The City of Banning is located in the San Gorgonio Pass area of Southern California. The community of over 30,000 people is diverse with income levels slightly lower than other areas of Riverside County. However, growth and development is occurring rapidly, which will create new jobs, increase the population and raise income levels. Our employees are the most important asset in preserving our Proud History, Creating a Prosperous Tomorrow, and in responding to the community's needs. The City provides competitive salaries, outstanding benefits and professional growth opportunities. City Vision The City of Banning promotes and supports a high quality of life that ensures a safe and friendly environment, fosters new opportunities and provides responsible, fair treatment to all and is the pride of its citizens. Core Values Customer Service Excellence: We excel in what we do by staying responsive, flexible, patient, effective, and professional. Integrity: We are ethical, accountable and compliant with our responsibility to the public and community. Teamwork: We work together and maintain great communication and respect and foster a fun and enjoyable atmosphere to take pleasure in what we do. Yes-Minded: We recognize diversity and maintain a positive attitude to do all we can to serve the community in the safest and most responsible manner. Examples of Duties Essential Functions The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Representative duties: Depending on the area of the assignment, duties may include, but are not limited to the following: Undertakes and provides a variety of law enforcement radio-dispatch and information support services associated with assessing caller needs, dispatching law enforcement, medical and/or other public safety services required specific to the need identified. Answers, identifies and prioritizes emergency and non-emergency calls and requests for service. Assesses, analyzes, evaluates and processes emergency and/or routine requests for law enforcement, medical and/or related services/assistance. Tracks location and availability of law enforcement and other service responders. Monitors and maintains contact with situation and individuals involved. Conducts regular and periodic checks regarding status of officers and others dispatched to calls. Accesses a variety of local, state and/or national databases, researches information and responds to requests for data and information. Updates and maintains a variety of files and records. Logs calls and related information into electronic and/or manual recording systems. Operates a computer to maintain information and data. Performs other duties as assigned or required. Knowledge of: Knowledge of applicable City, County, State and Federal statutes, rules, regulations, ordinances, codes, administrative orders and other operational guidelines and directives Knowledge of the City's and the Department's policies and procedures Knowledge of radio operation methods and techniques Knowledge of the principles of file and records management Knowledge of computer aided dispatch systems Skill in reading, understanding, interpreting and applying relevant City, County, State and Federal statutes, rules, regulations, ordinances, codes, administrative orders, policies and procedures and other operational guidelines and directives Skill in assessing and prioritizing multiple tasks, projects and/or demands Skill in working within deadlines to complete projects and assignments Skill in assessing, analyzing, identifying and implementing solutions to complex problems Skill in establishing and maintaining effective working relations with co-workers, staff, vendors, contractors, visitors, the general public and others having business with the City of Banning and in operating a personal computer utilizing a variety of software applications. Typical Qualifications Minimum Qualifications A high school diploma or GED AND one (1) year of customer service or secretarial experience. Emergency services dispatching experience, or experience, paid or volunteered, in a law enforcement agency, or completion of a POST Dispatcher training course, or courses in Administration of Justice and/or Criminal Justice is PREFERRED. Typing Qualification/Certification of 40 wpm must be attached to your application. License and Certification Requirements Must have and maintain a valid California Class C Driver's License. Must be willing to work varying hours, rotating shifts and be willing to work weekends and holiday shifts. Must be able to pass a comprehensive background investigation including a polygraph exam and psychological evaluation. Must have at the time of application, or be able to obtain within twelve (12) months from hire date and maintain, a State of California Police Officer Standards and Training (POST) Dispatcher Certificate. Successful completion of a pre-employment background check and physical is required. Supplemental Information Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be available to work a varying schedule including weekends, weekdays, evenings and holidays (hours and days are adjusted as needed by the Department). Occasional attendance before or after regular work hours may be required. Work is primarily performed in an office which is busy, oriented to public service and subject to occasional work interruptions. Noise level in the work environment is usually quiet while in the office and moderately loud when in the field. Physical Requirements The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this classification, an incumbent is regularly required to use hands and fingers to handle and/or feel. The employee is frequently required to talk, hear, and to sit and reach with hands and arms. The employee is occasionally required to walk, climb or balance and stoop, kneel or crouch. The employee must regularly lift and or move up to twenty (20) pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The City of Banning is an equal opportunity employer. All employees and candidates for employment will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex/gender, race, national origin, religion, creed, color, marital status, veteran status, age, national origin, pregnancy, sexual orientation, gender identity, disability, genetic information or any other basis prohibited by law. While requirements may be representative of minimum levels of knowledge, skills and abilities to perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This job description does not constitute an employment agreement between the Employer and Employee and is subject to change as the needs of the Employer and requirements of the job change.

Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required. This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit. Job Description EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. 1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service. 2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment. 3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information. 4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel. 5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus. 6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action. 7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins. 8. Maintains record of all calls received and prepares reports of critical incidents. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques. Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net). Qualifications MINIMUM QUALIFICATIONS These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement. Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination). Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people. License and Certification: None Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above. Additional Information SUPPLEMENTAL INFORMATION Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

* You will receive and evaluate calls of service including 911 Emergency calls. * You will use empathy and professionalism though the course of the calls. * You will perform crisis intervention with angry, irrational, or distraught callers during high risk and high stress situations. * You will provide appropriate pre-arrival instructions and relay any additional instructions to the responding units. * You will obtain any relevant information to the call to include patient status, location of fire, etc. * You will provide location and type of incident to determine appropriate public safety response. * You will dispatch fire apparatus, medical apparatus, police units and civilian apparatus. * You will monitor status and availability of police, fire, and medical field units to assure an appropriate response is made without the compromise of quality of services to the public. * You will use automated systems, radios, and telephones. Help Requirements Conditions of Employment * Must be a US Citizen. * Must be determined suitable for federal employment. * Must participate in the direct deposit pay program. * New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov * Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement. * Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326. * Males born after 12-31-59 must be registered for Selective Service. * You will be required to obtain and maintain an interim and/or secret level security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. * This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required. * This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision. * You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases. * This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time. * You will be required to obtain and maintain a current First Aid, CPR, EMD Protocol certifications with in the first year of employment. * You must obtain all required certifications and credentials with the timeframe prescribed by management. Qualifications GS-06 Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) or pay band in the federal service or equivalent experience in the private or public sector performing most or all of the following duties: 1) Utilizing emergency communication equipment; 2) Prioritizing emergency and non-emergency calls for service to respond accordingly; 3) Dispatching emergency vehicles including police, fire, and medical services personnel; and 4) Acting as the initial incident command support until responding emergency units arrive on scene. GS-05 Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-04) or pay band in the federal service or equivalent experience in the private or public sector performing most or all of the following duties: 1) Dispatching emergency vehicles; and 2) Assessing incoming emergency calls to determine appropriate course of action. You may also qualify for the GS-5 level using education to substitute for specialized experience. See the "Education" section of this announcement for details. Additional qualification information can be found from the following Office of Personnel Management website: ********************************************************************************************************************************************** Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education For the GS-5 level, in lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience if you have successfully completed four years of education above high school level OR have combination of education and specialized experience. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. For the GS-6 level there is no educational substitute for specialized experience. Additional information Initial consideration for this announcement is limited to the number of 50 applications listed at the top of this announcement. All applications received on the day the application limit is reached will be accepted and processed. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may or may not be authorized. This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: **************************************************************************** Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: *********************************************************************************************************** PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies: * EMERGENCY DISPATCHING PROCESSES AND PROCEDURES * INFORMATION MANAGEMENT * ORAL COMMUNICATION * VEHICLE DISPATCHING PROCESSES AND PROCEDURES You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional. A complete resume is required. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. Are you applying for a promotion? For GS positions, to be considered for promotion, you must provide SF-50(s) that shows you held the next lower GS grade for at least one year. SF-50s that have an effective date within the past year (e.g., General Adjustment SF-50 from this year or Within Rate/Grade Increases (WRI/WGI) SF-50 within a year) do not clearly show you meet the one-year time-in-grade requirement. That means if you submit an SF-50 dated within the last year, you must submit another SF-50 that is dated more than one year ago to clearly demonstrate you meet the time-in-grade requirements. If you are a DoD employee, you can obtain a copy of your SF- 50(s) from MyBiz. Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package. Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position. You may submit a copy your degree(s) if specific coursework does not have to be verified. Are you a veteran claiming 5-point veterans' preference or claiming sole survivorship preference? You must submit a copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service. If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service. If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too. If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor Are you a disabled veteran or claiming 10-point veterans' preference? If you are eligible to claim 10 point veterans preference you must submit a DD-214 Certificate of Release or Discharge from Active Duty as described above for 5-point preference. You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15). ******************************************* Are you an active duty service member? Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.). Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. You must provide an un-sanitized version of the documents if you are selected. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply Click the Apply Online button to create an account or log in to your existing USAJOBS account. To apply for this position, you must provide a complete Application Package which includes: 1. Complete resume with relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume. 2. Complete assessment questionnaire. For a quick preview of the assessment questionnaire click here: ******************************************************** 3. Supporting documentation Failure to submit a complete application package will result in an ineligible rating and loss of consideration. Your complete application (resume, assessment questionnaire, and all supporting documents) must be received by 11:59 pm Eastern Standard Time (EST) on 07/08/2025. Applications received after 07/08/2025 will generally result in an ineligible rating and loss of consideration. If more than one resume is received, only the last resume received and processed will be reviewed. NOTE: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account: *************************************** select Application Status, and click on the more information link under the application status for this position. Your uploaded documents may take several hours to clear the virus scan process so please plan appropriately. You are encouraged to apply online. Applying online will allow you to review and track the status of your application. Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information

Definition A typing certificate of 35 NWPM must be attached to your application. Online typing certificates will not be accepted. A typing certificate can be obtained at any Work Net agency in the surrounding area. A WRITTEN TEST IS TENTATIVELY SCHEDULED FOR WEDNESDAY, JULY 23, 2025. Under general supervision, to receive and dispatch routine and emergency radio and telephone communications; to dispatch law enforcement, emergency medical, and other public safety personnel, and equipment; to maintain field communications during incidents; to serve as a Public Safety Answering Point for the 911 System; to perform general office support assignments; and to do related work as required. Serves as Disaster Service Worker. FLSA Status: Non-exempt. DISTINGUISHING CHARACTERISTICS Incumbents are expected to perform the full scope of public safety dispatching and field communications assignments with minimal guidance and supervision. REPORTS TO Public Safety Dispatch Supervisor, or as assigned. CLASSIFICATIONS SUPERVISED This is not a supervisory class. Essential Functions Answers the telephone, receiving and classifying calls; determines priority of response and uses radio equipment to dispatch police, emergency medical, and other public safety units to emergency and routine incidents; dispatches units according to availability, assigned geographic area, and location; maintains field communications for public safety checks and during emergencies and other incidents; insures adequate back-up for Police personnel; serves as a Public Safety Answering Point for 911 Telephone System; transfers emergency calls to other agencies as warranted; monitors various public safety radio channels to remain aware of dispatching requirements and potential emergencies; uses a computer to maintain records/logs of calls for services, radio transmissions, and telephone messages; records and maintains master audio tape recording equipment for all radio transmissions/telephone calls; establishes chain of custody/evidence for communications dispatcher records; enters and clears information on the California Law Enforcement Telecommunications Systems (CLETS) and the Computer Aided Dispatch System (CAD); coordinates interagency law enforcement, public safety, and emergency medical communications using telephone, radio, and computer equipment; updates daily dispatching logs; enters information such as stolen/repossessed property, missing persons, and abandoned vehicles information into teletype and communications systems; may search master recordings for information; operates dispatching equipment and computers; and provides Police Department information to staff, civic groups, and the public. Knowledge of: Computer operations and data entry systems. Municipal services operations with particular emphasis on police and fire services. The general geography of the City of Atwater. Public relations methods and techniques. Modern office methods and procedures. Policies, procedures, and functions of the Atwater Police Department. Proper operation and care of telephone, CLETS, computer terminal, and radio equipment used by the City. Laws, codes, and regulations related to transmission/reception of public safety communications. Ability to: Remain calm during emergencies and stressful situations. Operate radio communications, computerized systems, and teletype equipment. Use sound judgment in dispatching personnel and equipment. Think clearly and act calmly in emergency situations. Read, analyze, and interpret laws, codes, rules, and regulations. Evaluate situations and respond appropriately. Take and transmit clear and complete directions and information. Perform a variety of office support work. Use a keyboard and computer to enter and extract a variety of data and information. Deal tactfully and courteously with the public and other staff. Establish and maintain cooperative working relationships. TYPICAL PHYSICAL REQUIREMENTS Sit for extended periods, generally up to three (3) hours; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer, telephone, calculator, copiers, and FAX, as well as radio communication and dispatching equipment. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff and the public. Minimum Qualification Training and Experience: No special training or experience is required. SPECIAL REQUIREMENTS Completion of the Peace Officer Standards and Training (POST) Basic Dispatcher Course and possession of a Dispatcher Certification from POST within one (1) year of appointment. Ability to type at a net speed of a minimum of 35 net words per minute. Education: Equivalent to graduation from high school. License: Possession of a valid California driver's license. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The City of Atwater assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a meet and confer process and are subject to the Memorandum of Understanding currently in effect.

ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 500 employees, the City of Vacaville values the work life balance and offers alternative work schedules, employee social and wellness activities, competitive pay and a generous benefits and retirement package. Contribute to our vibrant community and join our team! Please see our Police Department recruitment website for more information! The City of Vacaville is looking for highly motivated, dependable individuals who enjoy working in a fast-paced environment to join the City of Vacaville's Public Safety Communications Team as a Public Safety Dispatcher. This recruitment will create a list to be used to fill vacancies that may occur over the next 12-month period. The Vacaville Police Department is dedicated to providing the best available law enforcement services to the community. The Communications Center is staffed by 1 Communications Manager, 4 Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department provides safety and service to the community and prides itself on integrity, ethics, and respect for individual human dignity. Lateral Salary Range: $86,151.01 - $104,718.93/annually For a complete job description and to apply online, visit our website at************************ ABOUT YOU The Ideal Candidate: The ideal candidate will have excellent interpersonal skills in order to work in an effective manner across all City departments, all levels of employees, and other law enforcement agencies, as well as strong oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include: * receiving and responding to routine and emergency calls * referring callers to appropriate agencies * providing general information to the public * providing information * assigning calls to Police and Fire units * dispatching units expeditiously and as necessary EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Successful completion of the California POST Dispatch Academy is required. Experience:Two (2) years of work experience performing a variety of increasingly responsible duties equivalent to that of Public Safety Dispatcher Academy Graduate. License or Certificate:Eligibility for the POST Public Safety Dispatcher Basic Certificate and the Emergency Medical Dispatch (EMD) Certificate. All applications will be reviewed and screened, and only themost qualified candidates, who have submitted required documents,will be invited to continue in the examination process. ABOUT EVERYTHING ELSE This recruitment is currently open and continuous but mayclosewithout furthernoticeat any time. Interested candidates are encouraged to apply and submit necessary documents as soon as possible. A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment. Applicants are encouraged to apply online at ************************ Resumes will not be accepted in lieu of a completed application packet. If unable to apply online, application packets can be obtained in person at the Human Resources Department or by calling **************. IMPORTANT:Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly with your application. For ADA information and other Frequently Asked Questions, please click on the link below: ****************************************************************************** The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals, committed to honesty and integrity. Applicants considered for appointment will be required to undergo the following, including, but not limited to: a thorough background investigation including CVSA exam, a complete medical exam, and a psychological exam.

LOOKING FOR EXPERIENCED PUBLIC SAFETY DISPATCHERS! Palo Alto Police Department The Palo Alto Police Department is committed to providing exceptional public safety services and taking a leadership role in building community partnerships. We subscribe to core values that include integrity, accountability, trust, teamwork, a positive attitude, and the professional, impartial treatment of all. Our key responsibilities include: To provide police response to emergency and non-emergency requests for service in a coordinated and timely manner. To apprehend and prosecute offenders and/or resolve investigations in a timely and thorough manner. To minimize injury and property damage by promoting a safe and orderly flow of pedestrian, bicycle and vehicular traffic. To provide coordinated, responsive and reliable 9-1-1 dispatch services. The Role Are you ready for an exciting opportunity? The City of Palo Alto is looking for qualified candidates for the Public Safety Dispatcher II (Lateral) position. Operating under general oversight, the Communications Public Safety Dispatcher II will handle the dispatch of emergency and non-emergency personnel and equipment for various user agencies. This includes responding to service calls covering police, fire, paramedics, ambulance, utilities, public works, and animal control services. Additionally, the role involves providing crucial information to both the public and user agencies. As the journey level in the Public Safety Dispatcher series, this role carries out a wide range of dispatch duties with a high level of autonomy. Duties include receiving assistance requests, assessing response urgency and type, dispatching personnel to handle reported incidents, and monitoring situations for changes and personnel safety during responses. The work often occurs under pressure. Don't miss this opportunity to contribute to public safety and serve our community in a fast-paced and rewarding environment. Apply today to join our team and make a difference! The ideal candidate will possess the following competencies: Comprehensive Dispatch Experience: Proficient in emergency response procedures and protocols across multiple agencies. Critical Thinking and Decision-Making: Quickly assesses situations to determine appropriate responses and actions. Effective Communication Skills: Clear and concise communicator in high-pressure situations, both verbally and in writing. Technical Proficiency: Skilled in using dispatch systems, databases, and communication equipment. Adaptability and Resilience: Maintains composure and efficiency in dynamic and challenging environments. Collaboration and Teamwork: Works effectively with diverse teams and agencies to coordinate responses. Customer Service Orientation: Provides courteous and helpful assistance to callers and responders. Problem Solving Abilities: Identifies issues, gathers relevant information, and resolves incidents promptly. Attention to Detail: Ensures accurate documentation and information dissemination. Commitment to Public Safety: Demonstrates dedication to maintaining community safety and well-being. Benefits: Fantastic benefits package, to learn more click, HERE. Compensation (SEIU): Comprehensive compensation plan, to learn more click, HERE. This position is represented by Service Employee International Union position (SEIU). Essential Duties Essential and other important responsibilities and duties may include, but are not limited to, the following: Receives telephone complaints concerning crimes and police emergencies and dispatches appropriate police patrol units by radio to investigate. Relays instructions and questions for field units. Receives telephone information concerning fire and medical emergencies and dispatches appropriate fire and ambulance units by radio. Relays instructions and questions from field units. Receives telephone complaints concerning utilities and public works emergencies and dispatches appropriate service units to make repairs. Relays instructions and questions from field units. Receives telephone complaints concerning animals and dispatches appropriate animal control units to investigate. Relays instructions and questions from field units. Receive and transmit the above information by operating communication consoles, two-way radio, telephone, paging, various computers including both manual and computer-aided dispatch systems, voice intercom, fire alarm and intrusion alarm equipment and other public safety 911 equipment and applications. Maintain appropriate records, computer data base, maps, diagrams, and written procedures relating to such activities. Operate conventional/automated office machines and equipment. Related Functions: Prepare special reports as may be required. Assist Lead Communications Public Safety Dispatchers and Supervisor, Police Services in projects. Minimum Qualifications Sufficient education, training and/or work experience to demonstrate the possession of the following knowledge skills and abilities which would typically be acquired through: High school graduate or GED, and One year of public safety dispatching experience comprised of law enforcement or fire service dispatch responsibilities. Desired Qualifications Possession of a California P.O.S.T. Public Safety Dispatcher Basic Certificate. Experience with Emergency Medical Dispatch (EMD) protocols. Experience with CLETS/NCIC Databases. Possession of National Academy of Emergency Dispatch Emergency Medical Dispatch (EMD) Certificate. To see full Public Safety Dispatcher II job description, click HERE. Supplemental Information Working Conditions / Physical Requirements: Work in an office environment; sustained posture and intense attentiveness for prolonged periods. Selection Process: Completion of "CritiCall" Exam* Completion of the P.O.S.T. Personal History Statement - Public Safety Dispatcher Oral Panel Interview(s) Comprehensive Police Background Check Polygraph Test Psychological Test Medical Exam Technical Support: Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at ************** between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. More than one position may be filled from this posting. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Public Safety Dispatcher II: $5,695- $6,922 monthly We are not just a public safety agency - we are a dynamic team of individuals who are passionate about making a positive impact on our community. We believe in fostering a work environment that blends professionalism with a spirit of camaraderie and fun. As a Corona Police Department Public Safety Dispatcher II, you will be at the forefront of ensuring public safety while enjoying a supportive and inclusive workplace that values your growth, well-being, and contributions. Join our cutting-edge team as a Police Dispatcher, where quick thinking, sharp judgment, and top-notch customer service are the name of the game. Be the unsung hero who keeps calm in the storm, making split-second decisions that save lives. If you are up for a thrilling career that combines problem-solving with teamwork and a touch of adrenaline, we want you on our team. Step up to the challenge and be part of the force that's shaping the future of public safety. Your journey starts here! If you are passionate about public safety and a hard worker looking to join a fun and "relaxed" working environment this is the perfect position for you. Unlike most positions our dispatchers get to enjoy casual dress attire have a stocked snack bar 24/7 and can enjoy massage chairs during their breaks. We work hard to ensure mental and physical wellness within our department. Furthermore, dispatchers qualify for additional pay incentives such as time and one-half for all holidays worked plus receiving pay for 10 hours in lieu of the holiday. Dispatchers working overtime shall receive either pay or compensatory time off (CTO). Candidates must be available to work assigned and rotating shift and extended hours, including weekends and holidays. To be considered for this position you MUST: 1. Actively be working in a dispatch capacity 2. Attach a valid 5-minute typing certificate of at least 40 wpm or more (test must be taken within 1 year from application date) online testing agencies accepted. 3. Possess a POST Basic Public Safety Dispatch Certificate attach to your application. Candidates who do not meet these 3 requirements will be disqualified from consideration and are recommended to apply for the Public Safety Dispatcher I/II- Entry Level. Knowledge & Education * Completion of the twelfth (12th) grade or equivalent. * Knowledge of operations and services of a comprehensive municipal law enforcement agency and the dispatch function. Including methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service. * Familiar with principles, practices, methods, techniques, and terminology used in public safety dispatching, including computer aided dispatch and related emergency systems. Skills/Abilities * Ability to assess and prioritize emergency situations while remaining calm and using sound, independent judgment. * Dispatch appropriate response units for a diverse range of emergency situations. * Quickly and accurately disseminate information. * Effectively communicate with upset and irate callers; obtain necessary information from individuals in stressful or emergency situations. * Compile and summarize information to prepare accurate, clear, and concise reports. * Memorize codes, names, street locations, and other information. * Read and interpret maps and other pertinent documentation. * Within established parameters, make independent decisions that affect the safety of public safety personnel, citizens, and property. * Learn and effectively utilize various law enforcement software programs to retrieve or record information quickly and accurately. * Learn and apply a wide variety of classification codes and computer commands and standard broadcasting procedures and rules. * Operate a computerized dispatch system, and radio and telecommunications systems quickly and accurately. * Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work. Experience * Actively working as a Public Safety Dispatcher. * Possession of a P.O.S.T. Basic Public Safety Dispatch Certificate. Certificate must be attached to your application. * Possession of or ability to obtain a valid CLETS Certification, to be maintained throughout employment. * Level II: One (1) year of increasingly responsible public safety dispatch experience as a Public Safety Dispatcher I with the City of Corona or in a capacity comparable to Public Safety Dispatcher I with the City of Corona and successful completion of a training program. Characteristics * Accountability- The Corona Police Department is a professional police agency staffed by individuals who cherish and maintain the highest standards of conduct and performance. * Integrity- Being truthful and ethical in what we do, what we say, and what we say we do in both our personal and professional lives. * Respect- We are committed to our profession and will always respect one another and the community that we serve. * Inclusion- We are not just diverse; we are welcoming to all. * Teamwork- When we work together to achieve our mission, the department and community will grow stronger. Together, we are better. * Innovation- We provide modern police services and are committed to always improve our organizational practices. This position is FLSA Non-Exempt eligible for overtime compensation. To view the positions complete job description, click here. Application Process This recruitment will be opened on a continuous basis. Candidates are encouraged to apply immediately as this recruitment may close at any time. You will not be able to submit an application for this position once the recruitment closes. Candidates that successfully pass the screening process may be invited for an in person oral interview. The top scoring candidates from the oral interview will be placed on an eligibility list and will be contacted by the department to start the background process in ranked order as vacancies arise. The selected candidates will undergo a thorough background investigation, psychological exam, and medical exam with the Corona Police Department. Background investigation will include but is not limited to the following: * No felony conviction(s). * Submit to a fingerprint and criminal history check - State and Federal Bureaus. * Good moral character as determined by a thorough background investigation. * United States high school graduate, GED, or equivalent. * No conviction(s) of a serious offense, or numerous convictions of minor offenses. * Submit to a polygraph examination. * Successfully pass a medical and psychological examination. * Credit history check, if established, must be satisfactory. COMMUNITY A City whose heritage spans more than a century, the City of Corona, located in Riverside County, California, encompasses around 40 square miles and has a vibrant, culturally diverse population of approximately 168,100 residents. Residents of Corona enjoy a variety of cultural, recreational, and educational opportunities that provide a first-rate quality of life for its residents and visitors. Within an hour's travel time, outdoor enthusiasts can enjoy such winter activities as snowboarding and skiing and such summer activities as surfing, boating, or simply relaxing on a beach. Corona's economy is strong and getting stronger; more than 84,000 people work here. Our retail, commercial, and housing areas are expanding, and office development continues to be strong. THE ORGANIZATION The City of Corona is a General Law city operating under a Council-Manager form of government. Policymaking and legislative authority is vested in the City Council, consisting of a Mayor and four Council Members. Members of the City Council are elected by District to a four-year term. The Mayor is selected by the Council and serves as the presiding officer for one year. The City is organized into the following departments/organizational units: Community Services, City Manager's Office, Economic Development, Finance, Fire, Human Resources, Information Technology, Legal and Risk Management, Police, Planning & Development, Public Works and Utilities. Oversight of these departments is divided between the City Manager and two Assistant City Managers. The City's total operating budget for Fiscal Year 2025 is $ 399.1 million with a General Fund operating budget of $ 209.6 million. Corona enjoys a workforce of 922 dedicated employees who provide high quality services to its residents and visitors each day. ESSENTIAL DUTIES AND RESPONSIBILITIES To view all essential duties and responsibilities,click here. QUALIFICATIONS GUIDELINES To view the qualifications guidelines, click here. PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT To view the physical/mental demands and work environment, click here.

There is currently one full-time vacancy and one part-time vacancy. Under general supervision, performs skilled work in the receipt and dispatch of emergency 911 and non-emergency calls in accordance with established department policy and procedures; utilizes various equipment such as a telephone, radio, computer and CLETS terminal and related telecommunications and office equipment; dispatches necessary units for emergency service; tracks activity in order to secure the safety of field personnel and the facts of the situation; and, performs other related duties as required. An applicant for this position must be willing and available to work any assigned shift, including weekend and holiday hours, and may be subject to call-in's during emergency situations and staffing shortages. Shift differential pay may apply to full-time positions only based on regular work shift assigned. Part-Time Employment: Temporary/Part-Time employment status does not qualify for City benefits, except for those required by law. Part-time employees work up to an average of twenty (20) hours per week and may not exceed 999 hours on a fiscal year basis (July 1 through June 30) and may not exceed more than (twenty-seven) 27 hours of work in a designated work week. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7.5% of base earnings. The City contributes 2.5% and the employee contributes 5% of base earnings. There are no rights to employment and employment may end with or without cause or advance notice. Certain City operational budgets may not include funding for mandates CalPERS employer contributions. Therefore, a qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment. An Eligible List of qualified applicants will be established from this recruitment. Eligible List may be utilized to fill other full and part-time vacancies as needed. Generally, a valid Eligible List is in effect for up to one year, unless the List expires sooner. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification. Answer and process all emergency and non-emergency calls for the City. Receive, evaluate, summarize and prioritize each and every call received to determine the proper level of response. Simultaneously receive, respond and document information from multiple sources while maintaining accuracy in order to relay information with accuracy to responding personnel. Handle multiple tasks proficiently. Communicate clearly and concisely and listen effectively. Confers with callers requesting police, fire, and/or emergency medical assistance and obtains information concerning the nature and location of the request. Be responsible for examining subjects and vehicles via the County, State, and National crime database and relaying any pertinent information with accuracy back to field personnel. Make decisions and respond effectively in all given situations of performance. Work effectively under high pressure situations which are critical to this position. Operates a computer aided dispatch (CAD) system to send units in response to emergency calls and other public service needs. Evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units. Obtains required information in discussion with emergency caller. Transfers emergency information to other agencies based on information extracted from the caller. Perform other related duties as assigned. QUALIFICATIONS Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination is as follows: Education: Completion of High school or equivalent. Experience: Option One: One (1) year of full-time experience as a public safety dispatcher (Desirable) OR Option Two: Two (2) full-time years of clerical/administrative support experience requiring extensive public contact either in person or over the phone. Candidates with experience performing clerical/administrative support duties for a law enforcement agency shall be considered highly desirable. Knowledge of: Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; codes, practices and procedures used to transmit information to units in the field and location of streets and buildings; effective communication techniques, including customer service; map reading; and personal computer operating systems and software applications. Ability to: Learn and/or refine the knowledge and required skills involving technique, practice, procedure, methods, and City dispatching codes used in the operation, understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; operate a personal computer and keyboard at a rate of thirty (30) words per minute net speed/corrected rate**; operate computer aided dispatch and related telecommunications equipment; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals, and other materials applicable to the work being performed. Bilingual skills in Spanish or Asian languages desirable. License/Certification Requirement: A valid California Class C Drivers License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. The possession of or the ability to obtain a POST Dispatcher Basic Certification within one (1) year of appointment. Physical Task and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching above and below shoulder level, bending, stooping, and twisting at the waist to perform desk work, file maintenance, and operate general office equipment, including a personal computer with keyboard for prolonged or intermittent periods of time. The operation of a personal computer requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. Employee must be able to safely lift and carry books, files, and reports weighing up to 25 pounds. **An applicant must attach a current and verifiable typing certification (dated within the past twenty-four (24) months. The required documentation must be uploaded and submitted with the on-line employment application. Applications received without the required documentation will be considered incomplete and removed from consideration. An acceptable typing certificate may be obtained from a local college, adult school, or employment agency. Typing certificates obtained over the Internet WILL NOT be accepted . For more information on obtaining a typing certificate please click HERE. ADDITIONAL INFORMATION IMPORTANT APPLICATION INFORMATION AND INSTRUCTION Part I: An employment application, supplemental questionnaire and a typing certification (dated within the past twenty-four (24) months is required). All application materials must be uploaded and submitted with the on-line employment application. All information is subject to verification. Incomplete applications will be removed from consideration. A thorough and complete review of all applications received will be conducted. Those applicants who are assessed as meeting the position qualifications and desired background experience for successful performance in the position of Public Safety Dispatcher will be invited to continue in the selection process. Part II: Qualifying Written Examination (Pass/Fail): Applicants successful in Part I listed must have completed the ECOMM (Emergency Communications) written exam within the last 12 months (based on application date). The exam is administered directly by the National Testing Network (NTN). Please note NTN charges a fee to take the exam. Please visit the NTN website to schedule an exam by clicking HERE. Upon completion of the ECOMM (Emergency Communications) written exam all applicant scores are automatically forwarded to the City of Downey Human Resources Office. An applicant must receive a minimum score on the three sections listed below in order to continue in the selection process: Call Taker - 53 or higher Recording (Note Taking) - 64 or higher Dispatch - 43 or higher WRITTEN EXAM WAIVED FOR CANDIDATES THAT CURRENTLY POSSESS A POST CERTIFIED PUBLIC SAFETY DISPATCHER BASIC CERTIFICATE OR CA POST PUBLIC SAFETY DISPATCHER BASIC CERTIFICATION (MUST SUBMIT COPY OF CERTIFICATE WITH APPLICATIONS) Part III: Appraisal Examination - Oral Interview (weighted 100%): Designed to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position. This examination will be a panel interview and will be conducted by subject matter experts. Candidate(s) who complete selection testing with acceptable results will be considered by the Department hiring authority. Prior to a conditional offer of employment, a candidate will undergo a comprehensive background check that includes employment reference checks, criminal history check, fingerprinting with the California Department of Justice, a credit review, and a polygraph. A psychological examination and a job-related pre-placement medical examination will be conducted upon issuance of a conditional offer of employment. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at ************** at least 72 hours in advance.

About the Opportunity About the Opportunity: Reporting to the Dispatch Supervisor, the Public Safety Dispatcher is responsible for the day-to-day communications function of the Communications Center for the Oakland Campus. The dispatcher will be responsible for answering all calls for service as well as the dispatching of officers to these calls. The dispatcher may also be responsible for monitoring the public safety walk-in center during non-business hours or as needed. Responsibilities: Receive emergency and non-emergency telephone calls Determine the nature, location, and priority of requests and dispatch appropriate resources in accordance with established procedure Enter, update, and retrieve information from a variety of computer systems Disseminate mass emergency notification alerts when necessary Monitor radio traffic, security alarms, fire alarms, and video security cameras Provide referral services and victim resources Research, collect, analyze, document, and disseminate public safety intelligence Undergo initial training and maintain knowledge through continuing education Monitor the 24/7 public safety walk-in center and dispatch officers as needed for walk-in reports Other duties as assigned Qualification Requirements: Mandatory Job Requirements High School Diploma or GED equivalent One or more years of relevant experience A valid U.S. Driver's License Certification in a POST Public Safety Dispatcher course or the successful completion of a qualifying course within 6 months of hire APCO certification within six months of hire Candidates must pass a criminal background check Candidates will be subject to a drug test and psychological exam Must currently possess, or must achieve within first three months; CPR (BLS/HCP) certification Required Skills Ability to multi-task, prioritize, and quickly synthesize information Ability to remain calm, stay focused, and utilize sound judgement in rapidly evolving, stressful emergency situations Excellent verbal and written communication skills Strong computer skills, typing skills, and ability to learn new software Excellent interpersonal skills and ability to work effectively with a wide variety of people Has a professional phone manner and a service mentality Is team and goal oriented Ability to exercise discretion in handling confidential information Preferred Qualifications: Bachelor's Degree in criminal justice, communications, leadership, or other related area is preferred Former dispatch or law enforcement experience strongly preferred Call-taking experience preferred Experience in a higher education setting preferred Certifications in any applicable training and courses related to the dispatch function & emergency communications. Salary Grade: $33/hour Additional Information: Click here to see an overview of the University's comprehensive benefits package including educational incentives, comprehensive medical coverage, retirement plans, and fitness/wellness programs. Position Type Safety and Security Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.