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  • Construction Dispatcher

    Blue Signal Search

    Dispatcher job in Upper Marlboro, MD

    Our client, a long-standing family-owned business in the construction industry, is seeking a highly organized and detail-oriented Construction Dispatcher to join their team. The ideal candidate will be responsible for coordinating and dispatching construction crews, ensuring efficient workflow, and maintaining clear communication between teams to support successful project execution. This Role Offers: Opportunity to work with a talented and collaborative team. Engage in challenging and innovative projects. Competitive compensation and benefits package. Opportunity for career growth and development from the best in the industry. Focus: Schedule and dispatch construction crews, equipment, and materials to job sites. Monitor job progress and adjust assignments as needed to meet project timelines. Serve as the primary point of contact for field personnel and address any logistical issues. Maintain accurate records of schedules, work orders, and job progress reports. Utilize software tools, including Microsoft Office Suite, to track and manage dispatch operations. Ensure compliance with company policies, safety regulations, and industry standards. Communicate effectively with project managers, site supervisors, and other stakeholders. Skill Set: Completion of a recognized trade school program or a degree in Construction Management, Business, Engineering, or a related field preferred. Relevant work experience may be considered in lieu of formal education. Minimum of five years of experience in the construction industry, with a solid understanding of commercial and industrial construction processes Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Possession of a valid driver's license with a clean driving record for the past three years. Strong problem-solving skills and the ability to anticipate potential issues before they arise. Capability to build and maintain effective working relationships with clients, employees, and management. Physical ability to lift up to 25 pounds regularly and up to 100 pounds occasionally. Willingness to climb ladders and access construction equipment as needed. Must be legally authorized to work in the United States. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
    $29k-39k yearly est. 1d ago
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  • TW Perry Dispatcher I Delivery

    Builders Firstsource, Inc. 4.1company rating

    Dispatcher job in Leesburg, VA

    PURPOSE Assigns motor vehicles and drivers for conveyance of building materials by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Compiles list of available vehicles. Assigns vehicles according to factors such as length and purpose of trip, freight or passenger requirements, and preference of user. Assigns orders to lift operators to be pulled from inventory. Issues keys, record sheets, and credentials to drivers. Records time of departure, destination, cargo, and expected time of return. Investigates overdue vehicles. Directs activities of drivers by two-way radio. Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise. Maintains record of mileage, fuel used, repairs made, and other expenses. Establishes service or delivery routes. Assigns helpers to drivers. Other duties as assigned SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or general education degree (GED); and six months to one year related experience and/or training; or equivalent combination of education and experience. COMPETENCIES Ability to read, analyze, and interpret general technical procedures, or governmental regulations. Ability to write basic business correspondence. Ability to effectively present information and respond to questions from employees, customers, and members of management. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate.
    $33k-44k yearly est. 5d ago
  • Dispatcher/Pager

    G2 Secure Staff 4.6company rating

    Dispatcher job in Washington, DC

    Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.
    $32k-40k yearly est. 5d ago
  • Dispatch Operator

    Constellis 4.8company rating

    Dispatcher job in Washington, DC

    Monitor Federal Protective Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems. PAY TRANSPARENCY/COMPENSATION Hourly Rate $29.26. Health and Welfare $4.93/hr RESPONSIBILITIES Monitor FPS and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as: Communicating audio messages via radio and telephone Coordinating law enforcement and public safety personnel activities Transferring public safety information Answering questions and updating client records Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances. Log all calls in database including required details of each call Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers Operate multi-channel radio and telephone dispatch equipment Access Federal, State, and local databases and maintain compliance regulations and procedures Assist with quality review of events created by fellow dispatchers Monitor alarms received and keep records based on unique accounts Proficiently perform administrative tasks on desktop computer and notify management of any technological issues Monitor in-house closed-circuit television (CCTV) cameras Perform dispatching duties for other locations in the event of a failure Assist in the training of dispatcher trainees Routinely test alarms, communication systems, and other devices QUALIFICATIONS: US Citizenship Required Candidates will be required to undergo a background check High School diploma or GED Ability to work under stress and to respond to emergency communications Minimum of 1 years' experience as a 911 dispatcher or similar function in an emergency call center Excellent phone skills Be able to handle filing and other administrative duties Knowledge of a 24-hour emergency communication center including familiarity with public safety functions and concerns and of the public safety communication's environment, demands, requirements and related laws, regulations and systems Computer Skills -- Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracy Hold Secret security clearance or have the ability to gain/maintain one BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Corporate Sponsored Events & Community Outreach WORKING CONDITIONS Work is typically based in a busy office environment and subject to frequent interruptions. This is a 24/7 operation, requiring 12 hour shifts, including weekends and holidays. PHYSICAL REQUIREMENTS Requires intermittent walking, sitting, and stretching throughout the workday. Employees will have extended periods of sitting, outside of breaks, throughout their shifts. Employees are encouraged to walk around the room, rotate standing/sitting and to stretch occasionally. Required to walk to/from personal vehicles to the CSOC room. This is sedentary work that requires the use of phone systems, computers and radio communication, will be exposed to long of periods of sitting at assigned workstation and exposure to computer light. Equal Opportunity Employer Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet
    $29.3 hourly 8d ago
  • Dispatcher

    Private Company 4.3company rating

    Dispatcher job in Arlington, VA

    The Dispatcher - Government Operations oversees and coordinates all air mission activities involving government partners, Public Aircraft Operations (PAO), and state-declared aircraft. This role ensures safe, compliant, and efficient dispatching procedures while maintaining strict adherence to federal, state, and agency-specific regulations. The Lead Dispatcher provides operational leadership, real-time decision support, and acts as the primary communication link between flight crews, government agencies, and internal operational units. Key Responsibilities Government & PAO Operations Coordination Serve as dispatch authority for Public Aircraft Operations and state-declared missions. Coordinate directly with government agencies, emergency services, law enforcement, and state aviation offices to validate mission requirements and ensure operational compliance. Verify PAO status and documentation for aircraft, crew, cargo, and mission profiles. Maintain up-to-date knowledge of FAA regulations, state aviation requirements, operational waivers, and legal distinctions between public and civil aircraft operations. Mission Planning & Execution Conduct comprehensive flight planning including routing, weather analysis, aircraft performance, NOTAM review, TFR monitoring, and risk assessment. Approve releases and flight authorizations for government and PAO missions. Prioritize mission requests based on urgency, resource availability, safety considerations, and operational directives. Provide continuous operational control and flight following in accordance with agency standards. Communication & Leadership Manage escalations and coordinate with senior leadership during high-impact and time-critical missions. Facilitate regular briefings with flight crews, maintenance, and operations leadership. Compliance & Documentation Ensure accurate, compliant tracking and documentation for all PAO and government operations. Maintain strict adherence to mission-specific reporting requirements, data retention rules, and audit standards. Assist in developing and enforcing dispatch policies and procedures for special-category aircraft operations. Oversee post-mission reporting, incident documentation, and regulatory compliance records. Operational Safety & Risk Management Conduct pre-flight and in-flight risk assessments for all state-declared and PAO missions. Support Safety Management System (SMS) initiatives, hazard reporting, and trend monitoring. Ensure operations align with federal and state aviation safety directives, including NIMS/ICS guidelines during emergency deployments. Act as a resource for government mission risk mitigation and operational control decisions. Required Qualifications 3+ years of experience in flight dispatch, mission coordination, or aviation operations (government or PAO experience preferred). Strong knowledge of: FAA regulations (including Part 91, PAO distinctions under 49 U.S.C. 40102 & 40125) Government/agency mission frameworks Emergency operations and state aviation protocols Proven experience in high-tempo or mission-critical operational environments. Excellent communication skills and ability to coordinate across multiple agencies. Proficient in dispatch/operations software, mission-tracking systems, and aviation communication tools. Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one. Preferred Qualifications FAA Aircraft Dispatcher Certificate or equivalent operational control experience. Experience working with law enforcement, emergency management, wildfire aviation, DHS, or state aviation offices. ICS/NIMS certifications (ICS-100/200/700; ICS-300/400 a plus). Background in special-mission aviation (SAR, HAA, airlift, medevac, law enforcement, etc.). This position does not offer relocation assistance; local candidates are preferred. Core Competencies Strong situational awareness and risk-based decision making. Ability to lead and mentor a team in a dynamic operational environment. Exceptional organizational and communication skills. High level of discretion, professionalism, and compliance discipline. Rapid problem-solving in high-pressure, multi-agency operations.
    $30k-39k yearly est. 5d ago
  • Dispatcher

    Horizon Services 4.6company rating

    Dispatcher job in Laurel, MD

    Job Description Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Windsor Mill, MD location. We are seeking someone to work Monday-Friday 6:30 am - 2:30 pm or Tuesday - Saturday 8 am - 4 pm Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers. This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation. Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially. We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered. To be successful in this role, you must possess: • a minimum of two years office/customer service experience (dispatch experience is preferred) • A professional appearance • Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude. • Able to plan and schedule work rather than just react. • Able to "think on your feet" to provide customers with needed information for their specific installation or repair. • Ability to work as part of a team. • Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. Job Posted by ApplicantPro
    $32k-38k yearly est. 4d ago
  • Service Dispatcher

    Colonialwebb Contractors 4.4company rating

    Dispatcher job in Chantilly, VA

    ColonialWebb is seeking an experienced and friendly Service Coordinator to join our Building Service team in Chantilly. Service Coordinators perform scheduling, dispatching, and purchasing for customers and Service Technicians. If you are a people person and enjoy delivering top-notch customer service, we would like to talk with you. Join our team and take your career to new heights. Who we are: At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry. Perks of joining ColonialWebb: * Competitive salary * Career development and progression * 401(k) plan with company match * PTO and paid holidays * Excellent medical, dental, life, vision and disability benefits * Employee Assistance Program * Employee referral incentives * Pay Range : $28-$35 hourly What you will do: * Develop and maintain short/long-term schedules for 10-15 Service Technicians and meet weekly with the Building Service Supervisor (BSS) and Building Service Manager (BSM) to discuss technician workload and scheduling. * Contact customers to schedule Technician visit, per individual customer requirements and communicate with customers throughout all stages of work completion. * Schedule and dispatch the appropriate Technician for service calls/quoted repairs/inspections and ensure that all work is logically scheduled in a cost-effective way to meet our customer obligations. Ensure technicians have all information required to complete work being performed. * Assist in answering the service phone line and route calls and issue work orders upon request (internal or external) * Create purchase orders and order or pre-order necessary materials for repairs or maintenance Track material shipments and ensure customer is updated on estimated arrival. Enlist the aid of BSS/BSM in the event of material issues. * Respond to knowledge requests or service calls from internal and external customers professionally and in a timely fashion. Solicit assistance from BSS/BSM where applicable. What we are looking for: * Service coordination or project management experience for a service contractor (preferably mechanical, plumbing, or electrical) * General understanding of HVAC equipment and systems (preferred) * Ability to work a flexible schedule including overtime (when necessary). * Possess the courage to make informed decisions without outside input * Ability to perform multiple activities in a timely manner with high accuracy * Ability to stay calm and patient yet also maintain a sense of urgency when handling emergencies and/or experiencing heavy workloads EOE M/W/Disability/Vets To start your application, select "Manual entry" if you do not want to upload a resume. If you have a Word version of your resume, select "Upload Resume", upload it and it will parse your information into the application. For technical assistance with your application, contact our support team at **************. We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language:
    $28-35 hourly 22d ago
  • Senior Police Dispatcher

    George Washington University 4.1company rating

    Dispatcher job in Washington, DC

    Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Employer will not sponsor for employment Visa status Posting Details The Division of Safety and Operations aims to provide a safe and secure campus for all members of the university community through best-in-class technological and physical infrastructure, proactive assessment and analysis, and a caring team of professionals dedicated to upholding the university's values with the highest degree of conscientiousness. Reporting to the Manager of the Security Operations Center, the Senior Police Dispatcher is responsible for the operation of the emergency communications center for the university's emergency responders (i.e., Police, EMS). The core responsibilities of this role are to maintain and monitor communication with all university responders via radio and telephone, to monitor university emergency telephone lines and fire, intrusion, and panic alarms throughout the campus, to evaluate the severity of transmissions and alarms, and take appropriate action in both emergency and non-emergency situations, and to dispatch officers to incidents, alarms, requests for assistance and emergencies. This position will also complete the blotter of campus events, coordinate with local district forces in emergency situations with the District of Columbia Fire and Police Departments, and contact members of the Campus Safety Team when necessary. This role will also monitor the video surveillance system and will provide general campus information to the public. It may be occasionally required to remain at the communications center past usual work shifts in the event of an emergency situation. Responsibilities include: * Training dispatch and others as assigned. * Recommend and assist in the implementation of goals and objectives; implement approved policies and procedures. * Prepare analytical and statistical reports on operations and activities when requested. * Completing appropriate certification and ongoing training for all duties in the role. * Directing calls to appropriate personnel. * Dispatches law enforcement to incidents, alarms, requests for assistance or service, and emergency situations on campus. * Dispatches campus ambulance crews for medical emergencies on and off campus. * Monitors alarms from campus facilities and the GW Guardian App. * Utilizing specific law enforcement systems that require a background check. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. This position is covered under a Collective Bargaining Agreement (CBA), which governs wages, benefits, and working conditions. Minimum Qualifications: For a Dispatcher, qualified candidates will hold a high school diploma/GED plus 1 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree requirements may be substituted with an equivalent combination of education, training and experience. Degree must be conferred by the start date of the position. For a Senior Dispatcher, qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: PERSONAL CHARACTERISTICS This position requires an individual with the following characteristics: * Commitment to GW's values. * Intellectual, professional, and a person of integrity. * Honest, with the highest ethical standards. * Passionate, collaborative, strategic, and smart with a hands-on, roll-up-the-sleeves orientation. * Ability to work independently. Self-starter; hard worker. Takes initiative; very high energy. * Personally accountable. Assumes ownership, control, and accountability for all areas of responsibility and commitments made to others. * Sincere, open, and direct communicator. Puts organizational interests above self-interests and is comfortable expressing candid opinions. * Highest levels of responsiveness. * Combination of strong intellect that is combined with a practical and realistic common sense understanding of how to get things done. * Ability to demonstrate initiative, a strong desire to succeed, and exert the extraordinary effort often required. * Ability to work in a fast-paced, high-growth, entrepreneurial environment. * Ability to work with faculty and staff in a respectful way. * Establish trust and credibility with institutional leadership and across the University. * Seeks "win-win" solutions to help foster continued integration and collaboration. * Flexible and receptive to change. * A positive "can-do" attitude. Hiring Range $32.00 GW Staff Approach to Pay How is pay for new employees determined at GW? Healthcare Benefits GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit ************************************* II. JOB DETAILS Campus Location: Mount Vernon, DC College/School/Department: Division of Safety and Operation Family Safety and Facilities Sub-Family Campus Police - Operational Stream Service and Support Level Level 2 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: Varies based on seniority Will this job require the employee to work on site? Yes Employee Onsite Status Essential onsite Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Employer will not sponsor for employment Visa status Internal Applicants Only? Yes (University Wide) Posting Number: S014011 Job Open Date: 01/21/2026 Job Close Date: 01/24/2026 If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement: The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. Posting Specific Questions Required fields are indicated with an asterisk (*). * * Are you currently employed with The George Washington University? * No * Yes * * For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder, employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.) * Yes, IEP complete * No, still in IEP * N/a - not a current GW employee * * What is your expected salary range? (Open Ended Question) Documents needed to Apply Required Documents * Resume
    $32 hourly 6d ago
  • Dispatch Operator

    Fpi Security Services Inc.

    Dispatcher job in Washington, DC

    Monitor Federal Protective Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems. PAY TRANSPARENCY/COMPENSATION Hourly Rate $29.26. Health and Welfare $4.93/hr RESPONSIBILITIES Monitor FPS and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as: Communicating audio messages via radio and telephone Coordinating law enforcement and public safety personnel activities Transferring public safety information Answering questions and updating client records Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances. Log all calls in database including required details of each call Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers Operate multi-channel radio and telephone dispatch equipment Access Federal, State, and local databases and maintain compliance regulations and procedures Assist with quality review of events created by fellow dispatchers Monitor alarms received and keep records based on unique accounts Proficiently perform administrative tasks on desktop computer and notify management of any technological issues Monitor in-house closed-circuit television (CCTV) cameras Perform dispatching duties for other locations in the event of a failure Assist in the training of dispatcher trainees Routinely test alarms, communication systems, and other devices QUALIFICATIONS: US Citizenship Required Candidates will be required to undergo a background check High School diploma or GED Ability to work under stress and to respond to emergency communications Minimum of 1 years' experience as a 911 dispatcher or similar function in an emergency call center Excellent phone skills Be able to handle filing and other administrative duties Knowledge of a 24-hour emergency communication center including familiarity with public safety functions and concerns and of the public safety communication's environment, demands, requirements and related laws, regulations and systems Computer Skills -- Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracy Hold Secret security clearance or have the ability to gain/maintain one BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Corporate Sponsored Events & Community Outreach WORKING CONDITIONS Work is typically based in a busy office environment and subject to frequent interruptions. This is a 24/7 operation, requiring 12 hour shifts, including weekends and holidays. PHYSICAL REQUIREMENTS Requires intermittent walking, sitting, and stretching throughout the workday. Employees will have extended periods of sitting, outside of breaks, throughout their shifts. Employees are encouraged to walk around the room, rotate standing/sitting and to stretch occasionally. Required to walk to/from personal vehicles to the CSOC room. This is sedentary work that requires the use of phone systems, computers and radio communication, will be exposed to long of periods of sitting at assigned workstation and exposure to computer light.
    $29.3 hourly 2h ago
  • Dispatch Supervisor

    Transdevna

    Dispatcher job in New Carrollton, MD

    Transdev in New Carrollton, MD is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Competitive pay with union-negotiated wages, union membership through OPEIU (Office and Professional Employees International Union Local No. 2). CBA Position: + $25.50 - $28.72 (Union Collective Bargaining Agreement Pay Scale) + Starting pay $25.50 with progression to 28.72 over 7 years. Benefits include: + Vacation: 5 days per year with progression to 15 days per year + Comprehensive benefits package including paid Sick Leave: 40 hours yearly full-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Assist the Dispatch Manager in administrative tasks, ensuring that attendance and performance goals are met, and scheduling requirements are efficiently managed + Monitor the performance of dispatchers, working closely with the Dispatchers to identify and address any performance issues, ensuring compliance with policies and procedures + Respond to customer questions and concerns about no shows, cancellations, and missed trips. + Manage vehicle operator emergency situations & escalated calls. + Provide backup support to dispatching duties as needed without compromising primary administrative responsibilities + Assist in managing dispatcher schedules, ensuring adequate staffing levels and schedule adherence while maintaining commitment to high-quality service + Manage department reports and other communication tools. + Support the Dispatch Manager in training new employees. + Other duties as required. Qualifications: + High school diploma or GED equivalent + Minimum of 2-3 years of experience in dispatch, with a preference for experience in an administrative or supervisory role + Strong administrative, organizational, conflict resolution and communication skills + Must be able to work shifts or flexible work schedules as needed. + Knowledge of the RIDE service area, traffic patterns, and paratransit operations is a plus + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason Physical Requirements: The essential functions of this position require the ability to: + Work is accomplished indoors in air conditioned or well-ventilated facilities + Sit, type, and look at a computer for extended periods (up to 6-9 hours per day) + Work is accomplished in an office or in a cubicle space equipped with a telephone and computer + Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Operations Support Job Type: Full Time Req ID: 4803 Pay Group: QQP Cost Center: 454 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $25.5 hourly 37d ago
  • Dispatch Coordinators

    Jobs for Humanity

    Dispatcher job in Gaithersburg, MD

    Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Izaak Walton League Of America (National Office) to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Izaak Walton League Of America (National Office) Job Description ORGANIZATIONAL PROFILE The mission of the Izaak Walton League of America (IWLA), founded in 1922, is to conserve, restore and promote the sustainable use and enjoyment of our natural resources, including soil, air, woods, waters and wildlife. Our members and staff combine hands-on conservation action, policy work with legislatures and resource agencies, and public education to pursue our conservation goals at the local, state and national levels. As a strong responsible voice representing outdoor recreationists, we occupy a special niche in the conservation community. SUMMARY OF POSITION Working under the direction of the Clean Water Program Director, the Salt Watch Coordinator will coordinate the League's Salt Watch monitoring program. Coordinating this program includes volunteer and partner recruitment and retention, test kit creation and distribution, and developing advocacy materials to engage volunteers in collaboration with local partners to facilitate smarter salting in local communities. DUTIES AND RESPONSIBILITIES Salt Watch Volunteer Coordination and Partnership Building Recruit, equip and support Izaak Walton League members, partner organizations and community volunteers to serve as Salt Watch partners and volunteers in existing and new Salt Watch locations. Coordinate and conduct in-person and online events in key locations across the U.S. to promote the Salt Watch program and facilitate new partnership and participation. Develop advocacy resources for Salt Watch volunteers and partners to utilize when a road salt pollution problem is detected, including sample letters to government representatives and media kits. Coordinate the timely purchasing, collating and distribution of Salt Watch kits nationally. Communicate regularly and frequently with Salt Watch volunteers, watershed organizations and others to support local Salt Watch efforts and foster an interconnected network of Salt Watch volunteers and partners. Establish formal partnerships with participating organizations for future collaboration and joint fundraising. Data Management Ensure Salt Watch data is compiled from Water Reporter and other sources on a weekly basis. Input data into database (the Clean Water Hub) and ArcGIS to analyze trends, monitoring sites and frequency of monitoring. Support volunteers with data management, including how to input and manage data in Water Reporter. Support volunteer use of the Clean Water Hub to communicate with the public, policymakers and the media about water quality information collected by volunteers. Communications Develop content for IWLA website, social media, and publications, including Outdoor America magazine. Serve as liaison between League members and chapters; other volunteers; state agencies responsible for water quality, public health, and natural resource management; and the national office of the IWLA. Collaborate with the IWLA communications department to proactively engage print, broadcast and other media using Salt Watch data on a local, state and/or regional scale. Other duties as assigned. QUALIFICATIONS Bachelor's degree in environmental education, natural resources management, natural sciences, or related field. At least 2 years' experience directly coordinating volunteers engaged in water quality monitoring or other citizen science activities. Experience meeting with, mobilizing and organizing diverse partners, including local, state, and federal governments, watershed groups and community groups. Interest and demonstrated experience in environmental education, volunteer management, community outreach and water quality assessment. Experience with public speaking and providing engaging training workshops online and in person. Demonstrated ability to work independently and to organize and manage multiple tasks and set priorities. Experience with Microsoft Excel, ArcGIS, or other database/mapping platforms to organize, visualize, manipulate and understand complex data sets. Ability to work constructively and cooperatively with a diverse array of staff, members, volunteers, and colleague organizations. Experience with social media (including, but not limited to, Facebook, Instagram, Twitter). Possess a valid driver's license and own a car for travel. Ability and willingness to travel including for multiple days consecutively and overnight. PHYSICAL DEMANDS Work involves both physical exertion and sedentary activities and includes work that involves exposure to the outdoors, including various biological and chemical elements, especially those that are water-based, and periods of standing and walking on rough terrain. Must be able to sit or stand for up to eight hours at a time while performing work duties. Must be able to travel. Must be able to bend, stoop, push, and pull, and to lift up to 50 pounds, in the performance of both office-related and field duties. Must be able to operate office equipment. Must have vision and hearing corrected to be able to perform essential job functions. Must be able to maintain punctuality and attendance as scheduled. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress. COMPENSATION This is a full-time position. Salary is between $40,000 and $42,500, commensurate with experience, with an excellent health care, leave, retirement, and other benefits package. Compensation will be dependent on the qualifications and experience of the successful candidate. HOW TO APPLY Interested applicants should submit a cover letter and resume to [email protected]. No phone calls please. The Izaak Walton League of America is an equal opportunity employer.
    $40k-42.5k yearly 60d+ ago
  • Emergency Services Dispatcher - Full Time Night

    Maris Grove

    Dispatcher job in Ashburn, VA

    Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. Make a difference in people's lives and become part of a team that makes safety a top priority. What we offer Compensation: ranges from $20/hour - $24/hour, plus applicable shift differential. A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices! Growth Opportunities - grow with the company as we open new communities and expand on our existing ones! How you will make an impact Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion Monitor the Emergency Call System for independent living Track the status of residents involved in emergency situations Monitor Fire Alarm System Dispatch ambulance, private ambulances, or 911 as needed What you will need Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges Effective communication skills with residents, visitors, and staff at all levels Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description. Ashby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Ashby Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
    $20-24 hourly Auto-Apply 7d ago
  • Public Safety Corporal

    Johns Hopkins Medicine 4.5company rating

    Dispatcher job in Washington, DC

    Are you ready to move and expand your leadership experience? Then we have a great opportunity for you at Sibley Memorial Hospital located in Washington, DC! The Public Safety Corporal assists in ensuring the safety and security of patients, staff, and visitors. This role involves responding to incidents and supporting the implementation of safety protocols and emergency procedures. The Public Safety Corporal plays a key role in maintaining a secure environment and acts as a liaison between security staff and the Sergeant. Education: High school diploma or equivalent. Additional training or education in criminal justice, public safety, or a related field is preferred. Required Licensure, Certification, On-going Training: * Valid driver's license with no more than 5 current points, and the ability to obtain and maintain any required endorsements or certifications. * Successful completion of post-hire entry training course, included but not limited to: CPR, Stop the Bleed, Narcan, and de-escalation. Must maintain certification requirements. * Possession of DC Security Officer License or must file for license within the first 2 weeks of employment. Must obtain Officers license within the first 45 days of employment. * Certification in healthcare security (e.g., Certified Healthcare Protection Administrator (CHPA), Certified Healthcare Security Officer (CHSO)) or other relevant security certifications is highly desirable. Essential Functions: * Assist in the supervision of public safety officers, including scheduling, training, and daily operations. * Provide guidance and support to security personnel, ensuring adherence to policies and procedures. * Act as the shift leader in the absence of higher-ranking officers. * Conduct regular patrols of the healthcare facility to monitor and ensure the security of all areas. * Respond promptly to security incidents, emergencies, and alarms, providing assistance as needed. * Oversee access control measures, including checking identification and managing visitor access. * Investigate security incidents and prepare detailed reports documenting findings and actions taken. * Assist in the coordination of emergency response efforts, including evacuation and lockdown procedures. * Communicate effectively with healthcare staff, patients, and visitors during incidents to provide guidance and ensure safety. * Participate in the training of public safety officers, ensuring they are well-prepared for their duties. * Conduct safety drills and exercises to enhance the preparedness of security staff and healthcare personnel. * Stay informed about the latest security protocols and best practices in healthcare settings. * Ensure compliance with federal, state, and local safety and security regulations. * Assist in preparing for and participating in regulatory inspections and audits. * Maintain accurate records of security activities and incidents for regulatory and internal review. * Operate and monitor security systems, including surveillance cameras, access control systems, and alarm systems. * Report any malfunctions or issues with security equipment to the appropriate personnel for resolution. * Assist in the implementation of new security technologies and upgrades. * Provide a visible and approachable security presence, offering assistance and information to patients, visitors, and staff. * Address concerns and complaints related to security in a professional and courteous manner. * Promote a positive image of the public safety department through effective communication and service. Shift: Full-Time (40 hours per week) Day Shift Weekend work required Non-Exempt We have a robust benefits package which includes medical, dental, vision, 401K. For additional information please go to: ****************************** Salary Range: Minimum /hour - Maximum /hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
    $34k-42k yearly est. 6d ago
  • Medical Emergency Dispatcher

    Launchtech

    Dispatcher job in Bethesda, MD

    Full-time, Part-time Description This is an on-site position with no opportunity for remote work. Multiple shifts to select from for Part-Time or Full-Time roles, listed below. Are you ready to be the lifeline when seconds count? We're on the hunt for quick-thinkers, multitaskers, extraordinaires, and calm-under-pressure champions to join our crew as full-time or part-time Emergency Services Dispatcher. If you're looking for a job where every call is an opportunity to make a difference and save lives, buckle up because this role is the real deal! What Will You Do? In this role, you will provide support for the 24/7 Medical Emergency Dispatch and Communications Center at Walter Reed National Military Medical Center (WRNMMC) in Bethesda, MD. Responsibilities: Provides emergency communication reception and dispatching services. Determines the nature of the emergency in accordance with established guidelines. Determines the response and services to be rendered based upon the emergency call received and dispatches the correct emergency team based upon the information received. Maintains constant liaison with the scene of the emergency to include; fire officials, police, Command Duty Officer, and any other unit control centers involved with the emergency until official termination of the incident. During periods of multiple emergencies, uses independent judgment to determine which calls need immediate attention. Additionally, prioritizes multiple emergency and non-emergency calls to determine appropriate response levels based on the needs of the caller. Monitors various emergency radios including police, fire, and mutual aid frequencies. Provides information to senior officials as requested. Conducts follow-up inquiries to track action being taken within the hospital. Coordinates with military and civilian agencies in response to aid requests in accordance with locally established protocols. Conducts daily pager tests at required intervals, ensuring proper response times. In the event a pager is not functional, will coordinate with the duty provider and Information Technology Department to repair or replace telecommunication equipment. Maintains an activity log of all significant daily events, emergencies, processes, or notifications received through the communication center. Maintains an electronic daily activity log of all activities according to locally established protocols. Takes necessary measures to ensure information contained in each data entry is accurate and provides a clear picture of emergency and daily activities of the dispatch center. Maintains maps, checklists, online data logs, and charts. Maintains checklists and is fully proficient in the use of these checklists during emergency operations. Provides input to the supervisor regarding maintenance and updating of checklists. Maintains on and off base maps and other visual aids frequently utilized as quick information references for responding emergency personnel. Operates and maintains telephones, radios, automated data processing equipment, printers, and other devices installed in the dispatch center. Monitors radio and telephone communications with police, fire, and hospital units during emergencies. Refers non-emergency callers to appropriate agencies as needed. Receives, relays, and transfers phone calls and documents messages. Operates Hospital Code Alarm system. Receives and processes all significant information received in accordance with established protocols. Operates WRNMMC paging system to make announcements Prepares and maintains reports and records relating to emergency responses. Prepares an incident report for the locally utilized database management system, using correct codes and categories in the preparation of the report in accordance with locally established guidelines. Provides statistical data to supervisors. Compiles, collates, and verifies emergency and non-emergency response data generated by or processed through the communications center and enters appropriate information into the local reporting systems. Work Shifts: 1st Shift - 6AM-2PM, 2nd Shift - 2PM-10PM, 3rd Shift - 10PM-6AM Requirements One (1) year of responsible work experience as an emergency or non-emergency dispatcher/call center operator, public safety officer, security, military or healthcare services, or relevant work experience using two-radio communication Ability to work well under pressure High School Diploma Proficiency in standard computer operations, including proficient typing skills Knowledge of the logs, reports, and filing procedures to perform necessary operator logging and documentation Knowledge and skill to coordinate the work of the E-911 center with installation-wide emergency services and other offices having a relationship Knowledge of basic emergency medical techniques and procedures sufficient to relay appropriate information to callers and emergency response teams Ability to analyze information given over the telephone in emergency situations quickly Ability to communicate and interact orally with a variety of individuals in emergency situations Working conditions - 24x7, 365 Critical Operations Physical requirements Normal office environment mobility: sitting, walking, bending, stooping, standing, lifting a maximum of 25 pounds (greater than 25 pounds requires a two-person lift), turning, pushing. Normal office dexterity, including reaching, handling, grasping, typing/keyboard, and phone use. Benefits: Medical Dental Vision 401K w/ Match! PTO Making a difference and helping those in need And more!? Ready to join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. Discrimination and harassment of any kind of employees and applicants is prohibited. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Visit ******************** to learn more about how we deliver Excellence, Period.
    $32k-43k yearly est. 60d+ ago
  • Public Safety Dispatcher I - Eligibility List

    Charles County (Md

    Dispatcher job in La Plata, MD

    Performs public safety/public service dispatching work for the Charles County Department of Emergency Services. Receives emergency 911 calls and dispatches Fire, Emergency Medical Service (EMS), Law Enforcement, Emergency Management and Homeland Security resources as appropriate; communicates with Fire/EMS resources by radio, receiving non-emergency calls for service and coordinates with the appropriate public safety/CCG department /division to facilitate a response; emergency/non-emergency calls for law enforcement service are received, processed, entered into CAD and relayed to the appropriate dispatchers. Essential Job Functions * Receives requests for assistance by utilizing computerized 9-1-1 telephone system, evaluates type of assistance needed, and dispatches appropriate public safety resources using the computer-aided dispatch system, various computerized radio systems (800 MHZ trunked, 800 MHZ conventional, VHF paging, VHF interoperability, Fire Mutual Aid Radio System, RINS, Marine and Microwave), GIS mapping system and related databases and computerized equipment. * Receives 9-1-1 and other emergency requests for service. Simultaneously determines the nature and location of the emergency; determines priority and enters information into the Computer-Aided Dispatch (CAD) system. Answers non-emergency calls for service, determines type of assistance required, and provides appropriate assistance as needed. Processes emergency and non-emergency requests for State, County and regional Law enforcement, Fire and EMS, and several public service organizations; relay incident specific information to appropriate agency. * Receives emergency and non-emergency calls for service from non-English speaking customers. Use computerized 9-I-I telephone system to establish a link with appropriate interpreter to determine nature and location of the emergency; priority, type of assistance required, provide appropriate assistance as needed and dispatch correct agencies. * Receives emergency and non-emergency calls for service from hearing impaired customers. Use computerized * Uses 9-I-I telephone system to communicate with the caller to determine nature and location of the emergency; priority, type of assistance required, provide appropriate assistance as needed and dispatch correct agencies. * Provides Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), and Emergency Police Dispatch; triage in-coming requests for emergency service calls to determine the level of response; provide pre-arrival instructions to the caller. Must use established Emergency Dispatch protocols to immediately provide help to the victim or other party; operate within an established quality assurance standard of service. * Uses CAD / Station Alerting System / VHF paging system to alert / dispatch local and regional Fire/EMS/Law Enforcement resources, maintain contact with all units on assignment, and maintain status and location. Be prepared to identify and dispatch additional resources if the incident escalates. Use Public Alerting systems to notify residents of impending threats or actual emergencies. * Monitors and operates several complex public safety radio systems. Operate a variety of mission critical communications equipment /devices that use application software specifically designed for dispatching public safety resources in a multi-agency, multi-jurisdictional environment, including computer radio interface console, computer telephone interface console, computer aided dispatch system, GIS mapping system. * Uses the various radio systems to establish interoperability links among responders. Coordinate communications between multiple units, agencies and jurisdictions, including law enforcement/medvac aircraft, that are responding to emergency incidents. Simultaneously monitors and transmits on multiple radio channels/talkgroups and multiple transmitters; maintains contact with and monitors status of field units. * Monitors diversion status of all hospitals and specialized units within each hospital within the region; notifies and updates EMRC and field units of changes in hospital diversion status. * Complies with procedures and regulations set by CCG, DES, Fire and EMS associations and Sheriffs police. Assist Supervisor, Assistant Supervisor, and Dispatcher II with delivery of training for probationary Dispatchers. * Works with other divisions of the Department of Emergency Services, Fire, EMS, Law Enforcement, CCG, Public Service Support Agencies and neighboring jurisdictions to facilitate the response of the closest appropriate public safety resources in order to protect life, limb, and property. * Performs other related job duties as assigned. Qualifications, Knowledge, Skills, and Abilities Education and Experience: High school diploma or an acceptable equivalency diploma (GED). Minimum of two (2) years of dispatch experience working in a primary or secondary Public Safety Answering Point (PSAP) that both receives 9-1-1 calls and dispatches police, fire or EMS resources (fire and EMS is preferred). Licenses or Certifications: Must have a current National certification in any 9-1-1 call taking protocol system as an Emergency Medical Dispatcher, Emergency Fire Dispatcher, and Emergency Police Dispatcher; Incident Management Systems Incident Command System (ICS) 100, 200, 700, 800; CPR. Must have and/or obtain during 1st year of employment; National and Maryland certification in the 9-1-1 calltaking protocol system used by Charles County as an Emergency Medical Dispatcher, Emergency Fire Dispatcher, and Emergency Police Dispatcher; National certification as an Emergency Telecommunicator; HAZMAT Awareness; Confined Space Awareness; Weapons of Mass Destruction Awareness; and CCG Defensive Driving Course. Note: Some licenses and/or certifications require periodic renewal. The employee must maintain them throughout employment in this position. Must have and maintain a valid driver's license. Special Requirements/Qualifications: PLEASE NOTE: THIS IS A SAFETY SENSITIVE POSITION, AND EMPLOYEES IN THIS POSITION ARE SUBJECT TO RANDOM DRUG AND ALCOHOL SCREENING. Must pass a job-related background examination, including a drug screening. Assigned to work one 12-hour day or one 12-hour night shift in a 24-hour period. Must be willing to work rotating shifts, including nights, holidays and weekends. Must work on an on-call basis and irregular duty assignments. Must wear a uniform and safety equipment, when needed. Must attend educational sessions, as required. Must be able to travel out of town for one day or more, when needed. Must be able to type a minimum of 30 wpm. Knowledge, Skills and Abilities: * Knowledge of Charles County geography including towns, jurisdictional boundaries, response boundaries, highways, roadways, waterways and landmarks. * Ability to learn emergency dispatching methods and operation of various communications devices and computer equipment. * Ability to learn Fire and Emergency Medical Services equipment, resource capabilities and SOG's. * Ability to develop strategies for various types of Fire, Emergency Medical Services and Law Enforcement emergencies. * Ability to hear multiple conversations simultaneously, distinguishing between voices and sources to obtain relevant information quickly and accurately. * Ability to speak clearly, distinctly, concisely, and correctly over the radio and telephone. * Ability to type on computer keyboards a minimum of 30 wpm while reading from protocol and/or talking on the radio, and operate mouse and foot controls while conversing on the radio and/or telephone * Ability to prioritize tasks and perform multiple tasks simultaneously in a fast paced, high stress emergency work environment. * Ability to make immediate decisions and react in a quick, calm, controlled and effective manner in emergency situations. * Ability to read, understand and interpret complex maps. * Ability to interpret and apply rules, regulations, policies and procedures utilized in public safety dispatching. * Ability to learn to assess conditions of patients with medical emergencies and provide emergency medical pre-arrival instructions to callers following specific emergency medical dispatch protocols. * Ability to demonstrate familiarity with and use the language / codes / jargon of various public safety agencies; have vision correctable to 20/30 and have normal color vision and hearing. Ability to carry out own daily assignments, follow through on matters, and use independent judgment and training to take appropriate actions to deal with standard recurring situations and extreme unpredictable circumstances Additional Information PHYSICAL DEMANDS The work is sedentary with frequent periods of light physical activity. Typical positions require workers to sit or stand for long periods; lift and carry up to 20 pounds; climb stairs, bend, reach, hold, grasp and turn objects; use fingers to operate computer or typewriter keyboards, and requires the ability to speak normally and to use normal or aided vision and hearing. Incumbents must demonstrate a state of physical and mental health consistent with the ability to perform assigned duties. WORK ENVIRONMENT Ninety percent of duties are performed in the Public Safety Communications Center and Emergency Operations Center requiring sitting for long periods of time. May be required to respond to emergencies in the Mobile Command Post as part of an incident dispatch team or in a first responder role in support of an Emergency Services/Emergency Management mission/deployment. At times, may work outside in inclement weather and under undesirable and hazardous conditions. Works in conditions of varying noise levels and high activity. Department/Division: Department of Emergency Services/Communications Pay Grade: 110 FLSA Status: Non-Exempt Telework Eligible: No Reports To: Public Safety Communications Supervisor Supervises: None
    $27k-39k yearly est. 6d ago
  • Support Services Dispatcher

    VHC Health 4.4company rating

    Dispatcher job in Arlington, VA

    Title Support Services Dispatcher Job Description Purpose & Scope: As Support Services Dispatcher, incumbent will answer telephones, process work orders and assign personnel to complete work order. Greet all incoming vendors and employees and assist employees as needed. The Support Services Dispatcher has frontline responsibility for handling customer service interactions, primarily through telephone and personal contact with both internal and external customers. In this capacity, the function of support services Dispatcher is also incorporated to include daily operational tasks, computerized record-keeping, and general office activities. Must be able to communicate effectively with a wide variety of people. Must be able to maintain composure and handle stress in a busy office atmosphere. Must be able to represent the hospital and the Department of Facilities Engineering to all employees and visitors in a professional and friendly manner at all times. Education: High school diploma or equivalent is preferred. Experience: One year of office/clerical experience is preferred. Typing experience is required. One year of experience using Microsoft Office Suite is preferred. Certification/Licensure: None.
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Service Dispatcher

    Global Channel Management

    Dispatcher job in Sterling, VA

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Service Dispatcher 1 year experience Service Dispatcher requires: MS Office Windows based computer applications high volume of customer calls. Service Dispatcher duties: handle a high volume of customer calls Close and open calls utilizing on-line dispatching system. Additional Information $16//hr CTH
    $16 hourly 21h ago
  • Service Dispatcher

    Ourisman CDJR 4.1company rating

    Dispatcher job in Alexandria, VA

    Job Title: Service Dispatcher Location: Ourisman Chrysler Jeep Dodge Ram, Alexandria, VA Position Type: Full-Time Reports To: Service Manager Job Summary: The Service Dispatcher plays a crucial role in ensuring the smooth operation of the dealership's service department. This position is responsible for managing service appointments, coordinating with technicians, and providing exceptional customer service. Our ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for the automotive industry. Key Responsibilities: Technician Coordination: Assign service tasks to technicians based on their skills and availability, and monitor progress to ensure timely completion of repairs and maintenance. Quality Assurance: Ensure that all service procedures are followed correctly and that work is completed to the highest standards of quality. Inventory and Parts Coordination: Monitor parts inventory and coordinate with the parts department to ensure that required parts are available and ordered as needed. Communication: Act as a liaison between customers and technicians, providing updates on service status and addressing any issues that arise during the service process. Record Keeping: Maintain accurate records of service activities, including appointments, work performed, and customer interactions. Customer Follow-Up: Conduct follow-up calls to ensure customer satisfaction and address any post-service concerns or issues. Customer Interaction: Greet and assist customers as they arrive, gather necessary information, and address any concerns or questions they may have. Appointment Scheduling: Efficiently schedule service appointments for customers, balancing technician workloads and minimizing wait times. Administrative Support: Perform various administrative tasks such as data entry, filing, and maintaining departmental reports. Work Order Management: Create and manage work orders, ensuring that all necessary information is accurately recorded and communicated to the service team. Qualifications: Experience: Previous experience in a service dispatcher/advisor role or in a similar position within the automotive industry is required. Skills: Strong organizational and multitasking skills; excellent communication and interpersonal abilities; proficiency in using dealership management software and Microsoft Office Suite. Customer Service: Demonstrated ability to provide exceptional customer service and handle difficult situations with professionalism and empathy. Technical Knowledge: Basic understanding of automotive repair and maintenance is a plus. Education: High school diploma or equivalent; additional certification or training in automotive service management is a plus. Physical Requirements: Ability to sit or stand for extended periods. Occasionally lift or move items up to 25 pounds. Benefits: Competitive salary, base plus commission Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Employee discounts on services and parts Plus more!
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Call Taker

    Priority Ondemand

    Dispatcher job in Fredericksburg, VA

    General Description: Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company procedure as required and utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre arrival instructions to callers per appropriate emergency medical dispatch and company procedure. Available Positions and Shifts: (2) - 7:00 AM to 7:00 PM Schedule: 2 on, 2 off, 3 on, 2 off, 2 on, 3 off (2) - 7:00 PM to 7:00 AM Schedule: 2 on, 2 off, 3 on, 2 off, 2 on, 3 off Responsibilities: • Ensures that Computer Aided Dispatch computer console, phone system, radio system and all equipment is ready for use at the beginning of each shift. • Performs daily inspections of their work area and of the Dispatch Center for cleanliness. Then performs the appropriate housekeeping duties to ensure their work area is clean, free from clutter and sanitary always. • Maintains appropriate communications with company units, managers, support staff, receiving healthcare facilities and other agencies via radio, data link, pager or cell phone as required. • Is knowledgeable as to local geography to include location of hospitals, public venues as well as local streets and highway systems. • Responds to all calls for service promptly and accurately answering incoming phone calls for service per Emergency Medical Dispatch and company procedure as required. • Utilizes appropriate Emergency Medical Dispatch and company procedure to accurately determine the exact nature of each call giving pre arrival instructions to callers per appropriate emergency medical dispatch and company procedure. • Obtains complete intake information from all callers and inputs information received into Computer Aided Dispatch system. • Acts always in the best interests of high-quality patient care, in the best interest of the patient, and in such a manner to reflect credibly on the company and the professional reputation of the Dispatcher. • Acts always with the safety of field crews he/she is dispatching in mind, as well as the safety of the patient, other EMS personnel, bystanders, and any other public safety personnel present at scene. • Demonstrates complete knowledge, understanding and compliance of company policies and procedures. • Accepts responsibility for recertification as an EMD and for other required licenses and certifications as required by company, local, regional, and state policies, regulations, or laws. • Demonstrates complete knowledge, understanding and compliance of company policies and procedures. • Ensures the security of all company computer systems by adhering to security procedures and utilizing appropriate passwords policies. • Ensures security of buildings, vehicles, equipment, supplies, systems, and all other company property. • Acts always with his/her personal safety in mind, as well as the safety of others. • Always maintains security and privacy of all company and patient information in accordance HIPPA and all other local, state, and federal regulations. • Always maintains security and privacy of all confidential and proprietary company information in accordance with company policy. • Reports to assigned shifts properly groomed and attired and on time unless the proper notification has been made. Remains on duty until properly relieved. • At all times sets an example of professionalism and leadership for others to follow. • Assures all company goals, objectives and procedures are followed daily. • Performs other duties as directed by management Qualifications Skills, Abilities, and Knowledge: • Must possess a high degree of personal integrity and responsibility. • Must have the ability to work effectively with minimal supervision, using good judgment. • Must have the ability to work in a fast paced, hectic, high-pressure environment. • Must have the ability to simultaneously manage multiple activities without error. • Must have superior spatial orientation ability to be able to read and interpret maps. • Must have good computer skills and be able to type at least 30 words per minute. • Must have the ability to work efficiently and interact in a constructive and professional manner with other employees, public safety personnel and medical staff. • Must have the ability to interact effectively and professionally with patients, customers, clients, family members, bystanders, and the public in such a manner as to reflect positively on the company. • Must demonstrate a level of skill and ability consistent with the provision of quality customer care. License / Certifications: • Call center experience preferred • CPR Certification (Can be obtained through LifeCare) • FEMA ICS 100, 200, 700 & 800b Certifications (Can be obtained through LifeCare) • Hazmat Certification (Can be obtained through LifeCare) • TIMS Certification • Valid Driver's License with no negative points • US citizen or legal alien • Pass a criminal background check
    $30k-44k yearly est. 16d ago
  • Service Dispatcher

    William H. Metcalfe & Sons, Inc.

    Dispatcher job in Clinton, MD

    Job DescriptionEstablished HVAC construction company specializing in new residential construction is seeking a Service Dispatcher. Primary duties include: Answering phone calls Scheduling service technicians for homeowner service calls Scheduling technicians with builders for new start ups Entering calls into Service Dispatch system Filing service tickets Qualified candidate will possess strong analytical and organizational skills, be detail-oriented, have the ability to multi-task, communicate effectively with customers and management, and demonstrate good judgement. Applicant must be able to accurately enter data and information. We offer competitive pay starting at $18/hour, medical, dental and life insurance, 401(k) plan, vacation and paid holidays. Interested applicants e mail resume to **********************
    $18 hourly Easy Apply 19d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Centreville, VA?

The average dispatcher in Centreville, VA earns between $28,000 and $49,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Centreville, VA

$37,000

What are the biggest employers of Dispatchers in Centreville, VA?

The biggest employers of Dispatchers in Centreville, VA are:
  1. MV Transportation
  2. American Residential Services
  3. MEI Rigging & Crating
  4. ARS Enterprises
  5. Jenkins Services Inc
  6. Sonic Healthcare USA
  7. Jenkins Restorations
  8. ARS-Rescue Rooter
  9. MV Transit
  10. MWI Animal Health
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