Dispatcher jobs in Chapel Hill, NC

The Dispatcher helps the Supervisor direct the day-to-day route operations. Duties involve daily communication and interaction with operators. Must organize and conduct activities to assure safe, cost-effective, on-time operating performance. The Dispatcher may also transport passengers over specified distant points according to a set time schedule based upon staffing levels and assist with training as needed. This position reports to the Dispatcher I/Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Overseeing routing and scheduling of vehicles; dispatching vehicles and providing timely information to operators on the streets; taking all scheduling and operator complaints, reporting to Supervisor or resolving problems directly with the customer. Providing solutions to drop-off and pick-up problems; assisting with no-shows or providing information to assist any and all emergency weather or vehicle breakdowns situations. Promptly addressing any field problems such as accidents, breakdowns, delays, etc. and maintaining a log of such occurrences; enforcing GoTriangle's Work Policies, Rules and Procedures; FTA, ADA and DOT guidelines regarding transit operations. Providing high-level customer service when fielding calls from customers needing to schedule trips or ask general questions. When taking reservations, efficiently receives all ride request information from callers and repeats information received to confirm accuracy; records type of service/related information accurately on each ride request; and establishes rapport and professional confidence level with passengers as well as being sensitive to passenger's needs. When scheduling, creates an accurate scheduling framework for dispatching; insert, change, and move trips to promote and maximize efficiency; promotes the safety of all operators and passengers; prioritizes and responds effectively to changing situations; reviews status of service delivery and responds to inquiries regarding individual ride status; and informs passengers of any changes to previously scheduled trips. Performing other routine office duties or special projects as assigned such as reviewing and correcting payroll data entry errors and driving routes if the need arises. Other duties as assigned. MINIMUM QUALIFICATIONS AND REQUIREMENTS High school diploma preferred but not required. Valid North Carolina Driver's License at the appropriate classification. Must have or be able to obtain a class B Commercial Driver's License with passenger endorsement. Four years of related experience in customer service or dispatching. Six years of driving experience, possession of a good driving record, and the ability to drive in all types of adverse weather. Must be able to report to work during Adverse Weather conditions. Maintain excellent attendance including during adverse weather. Portray a positive and professional attitude. Must be proficient in use of office equipment including a PC. Demonstrate proficiency in all bus operator duties. Must be knowledgeable of the fare box procedures, collect the proper fare, and issue proper fare media. Must be able to meet the Department of Transportation physical requirements and maintain a DOT card. An equivalent combination of related education and experience may be substituted for the above stated minimums excluding High School Diploma, GED, Licenses, or Certifications. Working Conditions: While performing the duties of this job, the employee frequently works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals and vibration. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while at operating facilities, during which the incumbent should observe all policies and procedures, safety precautions and regulations, and use all protective clothing and devices provided. Schedule is flexible and employee must be available to work all shifts-AM, PM, Nights and Weekends as needed. Working special events or holidays may also be required. Must be willing to do whatever runs scheduled with a smile. Schedule is fluid; it changes at any given moment, so must be ready to change runs when necessary at a moment's notice. Will supervise on Saturday shifts as necessary. Employee must also demonstrate reliability. Comes to work every day, and on time. Maintains an excellent attendance record, and may be required to perform extra runs or work overtime assignments. Physical Requirements: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally. EEO Statement: GoTriangle is an equal opportunity employer. We are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and employment practices. Decisions are made without regard to race, color, national origin, age, disability, pregnancy, genetic information, gender, sexual orientation, gender identity, marital status, creed, religion, protected veteran and military status or other applicable legally protected characteristics. Accommodations: GoTriangle is firmly committed to a policy of nondiscrimination in employment and to a program of achieving total equality of opportunity for all applicants. If you require reasonable accommodation because of a disability for any part of the application or hiring process, please contact ************. Please indicate the specific assistance needed. Only those candidates regarded as the best and most highly qualified will be directed to the hiring manager for an interview.

Job description Your Peace of Mind is our PriorityDawson's Electric & Air - Where Your Peace of Mind is Our Priority Are you ready to leave behind a job that feels like just a grind and step into a role that values your expertise, respects your time, and rewards your drive? At Dawson's Electric & Air, we don't just offer jobs, we create careers where freedom, security, and personal growth thrive. Join a team that values your family time, empowers your ambitions, and provides a workplace that feels like home. Your peace of mind is our priority. Together, let's build your future while delivering five-star service to our clients. Dawson's Electric & Air is a family-owned service company providing electrical and HVAC solutions across the Triangle area. We're looking for a full-time, on-site, detail-oriented and proactive Dispatcher to coordinate our daily operations and keep our team of electricians and HVAC technicians running efficiently and on time. What You'll Do Dispatch licensed electricians and HVAC technicians to service calls based on skillset, job type, and location Manage and adjust daily schedules to ensure maximum team productivity and customer satisfaction Work closely with our Customer Service Representatives to match calls with technician availability Make outbound calls to confirm, schedule, or reschedule service appointments Answer inbound calls with professionalism and urgency Maintain accurate records, job notes, and calendar updates in our scheduling system Coordinate appointment logistics and support office operations as needed What's in it for You? Pay Range: $45,000-$65,000/year Schedule: Monday-Friday, 7:00AM-4:00PM on-site in our Fuquay Varina office with occasional on-call requirements Bonuses & Extras: Overtime pay, performance bonuses, and bonus opportunities Perks & Benefits: Medical, Dental, Vision 401(k) with Company Matching Paid Holidays & PTO Paid Job Trainings & Continued Education Health Savings Account (HSA) Life Insurance Employee Discounts Uniforms Referral Program Why You'll Love It Here We're a tight-knit, family-run business that treats people like people-not numbers. Your voice counts. Your impact is felt daily. We're big on teamwork, support, and growth. Get trained, get better, and take on more with the backing of leadership who actually has your back. Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. Job requirements Experience with Electrical & HVAC trades preferred Experience using ServiceTitan or other home services CRM platforms preferred 1-2 years of experience in dispatching, scheduling, or administrative support High School diploma or equivalent Strong communication and multitasking skills Detail-oriented with solid organizational habits Comfortable using computers, printers, and basic office tech Willingness to take and pass in-house assessments (including DISC) Must pass a background check and drug test Dawson's Electric & Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red All done! Your application has been successfully submitted! Other jobs

Job Description CMC Electric, LLC in Clayton, NC is looking to hire a full-time Dispatcher / Scheduler to maintain our service technicians' daily schedules and dispatch them as service calls are completed. Are you outgoing and highly motivated? Do you want to work for a highly respected and stable company? Are you looking for a successful career path with a company that values you? If so, please read on! This dispatching position earns a competitive salary of $35,000 - $50,000 per year depending on experience. We provide great benefits and perks, including health insurance, up to 2 weeks of paid time off, a 401(k) with company match, 8 paid holidays per year, company uniforms, and a company vehicle if applicable. If this sounds like the right electrical dispatching opportunity for you, apply today! ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right. We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and a positive work culture. A DAY IN THE LIFE OF A DISPATCHER / SCHEDULER As a Dispatcher / Scheduler, you are critical to the success of our business. As our scheduler, you maintain our employees' daily schedules and dispatch technicians as service calls are completed. You also maintain the on-call schedule for our service technicians and update our customer database with current information. When our technicians have finished a project, you meet with them to record accurate project results. When parts come in, you schedule return trips with our customers to get them installed. Using your customer service skills and friendly demeanor, you handle any concerns, questions, or complaints, in a professional manner. As you answer incoming calls, you prioritize the most urgent calls and then dispatch techs. Ensuring a quality customer experience, you relay detailed and accurate information to technicians as well as update customers throughout the day. Using your communication skills, you provide clear and concise information to department managers, employees, and customers. You find this job fun and challenging and enjoy helping our customers in any way you can! QUALIFICATIONS FOR A DISPATCHER / SCHEDULER Experience with dispatching in the trade industry Experience with managing multiple field technicians' schedules Service Titan experience is preferred but not required. Do you have excellent communication skills, both written and verbal? Can you appropriately delegate tasks and follow through to ensure good results? Do you present yourself professionally? Can you easily establish a good rapport with people? Do you understand the importance of teamwork? If yes, you might just be perfect for this electrical dispatching position! ARE YOU READY TO JOIN OUR DISPATCH TEAM? If you feel that you would be right for this electrical dispatching job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 27520 Job Posted by ApplicantPro

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. Outbound calls to pick-up locations. Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. Ensure sub-haulers meet company requirements prior to dispatching. Outbound calls to sellers. Solicit business. Utilize cost effective vendors to meet company budget objectives. Educate sub-haulers on company policies and procedures. Maintain and archive documents. Answer phone calls. Collect payments on member deliveries. Comply with Safety and enforce regulations. Print checks. Monitor incoming documents on the fax machine. Print reports as needed. Manage vendor relationships. Performs other duties as assigned. Required Skills & Experience: Two years dispatch experience. One year customer service skills experience. High School Diploma or GED preferred. Excellent customer service skills and attitude. Excellent Communication Skills --verbal and written. Excellent organizational skills. Excellent time management skills. Typing speed 45 words per minute. Basic Ten key proficiency. Basic Math skills. Computer proficiency (MS Suite experience). Ability to operate office equipment. Multi- tasking. Ability to work in fast paced/diverse environment. Strong attention to detail. Know geographical area as well as ability to read maps. Work with minimal supervision. Occasional Overtime as needed. Bilingual Skill a plus. Pay $21.05 - $23.71 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Elevate Textiles, a global provider of textile products and solutions, is looking to fill the position of Dispatcher to support its private fleet. The position is based out of the company's offices in Greensboro, NC. The Dispatcher is responsible for coordinating efficient logistics and communications between customers and drivers to fulfill transportation orders across Elevate's business units and customers. Also assists with other responsibilities including to coordinate and track transportation claims; assist plants with carrier load assignment; and serve as the backup for other Fleet staff. Primary Responsibilities Coordinate scheduling of transportation between Elevate operations and specific vendors and customers, to include coordination with outside LTL as needed. Provide freight quotations for Plants, Customer Service team and others using Kuebix and LTL Select. Monitor Transportation scheduling issues and work with carriers to resolve. Confer with customers to expedite or locate missing, misrouted, delayed or damaged goods. Maintain a Transportation Claims file. Assist in gathering and submitting lane data for North American shipments. Perform additional job-related duties and complete special projects as assigned. Skills Requirements High school diploma or equivalent. Operations or traffic experience, 2+ years Dispatch experience preferred. Must be able to work under pressure. Must have a comprehensive working knowledge of computer aided quotation systems. Demonstrated prioritization and organizational skills. Demonstrated problem-solving and communication abilities. Must have a comprehensive working knowledge of Microsoft Excel, Word and Outlook.

|Stability| Competitive Weekly Pay + Benefits | Growth Opportunities + Training| Looking to TRADE UP to a better opportunity? Blaze Heating, Cooling, Electrical, Plumbing is looking to find the best Dispatcher in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! Why Join This Team: Weekly Pay & Paid Training Medical, Dental, Vision Insurance Health Savings Account Short & Long Term Disability Company Paid Life Insurance PTO including vacation, sick and holiday Matching 401(k) 4% Match + ROTH IRA On-going training & development Plus growth opportunities What you will do: Receive emergency and non-emergency calls and record significant inform Aation, as necessary. Knowledgeably prioritize calls according to importance and urgency. Monitor field technicians to effectively prioritize their schedules and use of time. Schedule appointments with clients using the right tech/right call guidelines. Data entry into the computer system to track calls and client information, as necessary. What you bring: Previous customer service experience. 1 year dispatching experience preferred. Strong attention to details. Conscientious, team player. Honesty, integrity, quality craftsmanship and a good attitude. Clear background check and drug screen. Schedule: Full-time in Office, 9 AM - 6 PM Monday - Friday Pay: $18-$20/hr Posted Min Pay Rate USD $18.00/Hr. Posted Max Pay Rate USD $20.00/Hr.

Company: Glass America Raleigh, North Carolina We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future. Job Description: Glass America Auto Glass Dispatcher Gastonia, NC Glass America continues to grow! We are a respected leader in the auto glass industry and seeking career-oriented team members that want to work for a financially stable company. Glass America truly believes "our employees are our greatest asset". Why us? Full-time position! Tremendous opportunity for advancement Benefits: medical, dental, vision, 401k and Paid Time Off The Dispatcher is responsible for sourcing, ordering, receiving, and having parts delivered to technicians in an accurate and timely manner. Provides effective leadership, direction and motivation for all technician staff in order to insure that all customer vehicles repairs are completed in a timely manner according to Company standards. Responsibilities Take the necessary actions to meet daily/weekly/monthly goals and objectives. Initiate or suggest plans to motivate paint shop employees to achieve work goals. Monitor the individual performance of the technician production staff on a regular basis. Compare invoices against requisitions to verify quality and quantity of merchandise. Follow up on parts back orders and document actions in management system. Coordinate returns and credits of parts and insure they are picked up daily. Provide the A/P Dept. with the POP invoices for appropriate purchases. Return and reorder damaged or defective parts. Contact vendors for credits and process appropriately. Reshuffle routes as necessary and provide feedback to dispatcher so technicians are notified as to routing changes. Field ETA calls from the customers (directly) and advise as to status. Inventory Management OE Parts / Special Order Order parts from select vendors Follow up with vendors on ETA dates to ensure parts arrive on schedule. Contact consumer when parts arrive and schedule for installation. Secure vendor invoices from vendor/shop and provide copies to A/P. Qualifications Ability to handle a high volume of phone calls and emails Strong computer knowledge and data entry skills Ability to work some Saturdays and work overtime as necessary Auto Parts and/or Dispatch experience is highly desirable Ability to understand and manage inventory concepts, profit and loss statements What Glass America offers you: Full Time (30 or more hours per week) employees enjoy 80 hours of paid time off annually. 80 hours paid parental leave. 6 paid holidays annually. Medical, Prescription Drug, Dental & Vision Insurance. 401(k) Retirement Plan with Company Match. Employer Paid Short-Term Disability & Life Insurance. Additional Voluntary Life Insurance. Free prescription or non prescription safety glasses each year. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: .

A Dispatchers responsibilities include: - Receiving emergency and non-emergency calls - Monitoring driver logs - Keeping records - Addressing problems - Dispatching appropriate team members Duties can also include monitoring weather reports or notifying authorities if necessary. - Two Forms of Identification - Direct Deposit Information - Updated Resume - 30 Hours of Training - Successful Face-to-Face Interview

Job Description Are you a strong communicator and talented problem solver? Can you coordinate multiple people's activities throughout the day and ensure seamless service? If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc.! Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC technicians to service appointments. Apply now to greatly impact a local business while earning a competitive salary and enjoying excellent benefits and perks like: Opportunities for professional development and growth within the company 50% company-paid health insurance Paid vacation after 1 year Paid holidays after 90 days QUALIFICATIONS Excellent communication and interpersonal skills Organizational and problem-solving skills Proficiency with scheduling software or an ability to learn Ability to multitask and manage time effectively in a fast-paced environment High school diploma or equivalent 1-3 years of dispatching experience The following would be preferred but aren't required: At least one year of experience with customer service or the HVAC industry Additional coursework or experience in a related field WHAT TO EXPECT Our Dispatcher coordinates our technicians' movements throughout the day and provides excellent customer service to every client you talk to. Prioritizing efficiency and accuracy, you schedule HVAC service calls and maintenance appointments, relay job details to the techs, and provide ongoing support by giving directions and adjusting schedules to meet clients' needs. You dispatch the techs, make sure they show up to jobs on time, help generate quotes, and support additional sales opportunities. As a point of contact for customers, you answer their questions, provide service and pricing information, address any concerns, and deliver quality customer service. You also follow up after an appointment to ensure satisfaction and escalate issues as needed. Throughout the day, you maintain accurate and organized job documentation, perform data entry, and complete detailed paperwork. Your efforts keep our business efficient and our customers happy! ABOUT OUR OFFICE Call Pernell Inc. offers a dynamic and supportive work environment where your contributions are valued and recognized. We provide competitive compensation, comprehensive training, and opportunities for professional growth. Our mission is to give physical and emotional comfort to the members of our community by providing solutions that overcome the dangers and aggravations related to their home's climatic conditions. That's why we hire world-class technicians and support staff to ensure that our customers are safe, comfortable, and in control of their indoor environment. We pledge to everyone that we are heating and air conditioning professionals, and we accept, with honor, such responsibility with the utmost devotion. Join our team and be part of a company that takes pride in making a difference in the lives of our customers! HOW TO APPLY Ready to join our office as a Dispatcher? Take the first step by filling out our initial application!

Summary: The Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Essential Duties and Responsibilities Create and maximize capacity by ensuring productive use of all assets, equipment and drivers. Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles. Assign loads to drivers based on designated routes and driver location. Prepare, update, dispense and close the daily route schedule. Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations. Ensure route completion via the driver check-in process. Close prior day routes by 10am (local time) within the Soft-Pak operating system. Courteously interact with customers, as required. Report driver performance issues or concerns to appropriate management for resolution. Follow and comply with all safety policies. Additional duties as assigned. QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/ and or Experience: * Associates Degree preferred. * Proven experience as a dispatcher or in a similar role. * Experience in customer service preferred. * Microsoft Office * Experience in the Solid Waste Industry preferred. Specialized Knowledge Required - Including any required certificates, licenses, and registrations * Strong organizational skills and ability to work in high-volume, fast-paced environment. * Ability to work effectively and efficiently within a team environment. * Ability to complete projects and assignments with minimal direction from leadership. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Light lifting (20-25 pounds), office environment WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements. * Travel: As required for position. In addition to the above, the performance of other related duties may be required. I have read and understand the contents of the above job description.

Fair Labor Standards Act Classification: Non-Exempt 12 month Classification: Continuing Time Basis: Full-Time Classified Benefits: Full Starting Salary: $17.48 per hour Pay Grade: 64 GCS Salary Schedules

The Dispatcher is responsible for all aspects related to contractor and driver activities, freight flow and ensuring lines of communication remain open with terminal operations, as well as customers. This role works closely with the Transportation leadership team and all CDL Class A Drivers. Duties and Responsibilities * Coordinate contractor and driver activities * Manage inbound and outbound freight flow * Plan and implement delivery routes for drivers * Maintain effective communication with terminal operations personnel to build strong connectivity between terminal and corporate operations * Manage internal operating procedures * Process multiple calls simultaneously from internal as well as external customers; maintain ownership of all communication regarding changes that impact internal and external customers * Prepare various reports on production, quality, timeliness, staffing, maintenance and discrepancies * Perform other tasks delegated by the Supervisor and/or Transportation Manager

Dispatcher - One World Parts (a division of Capital Automotive Group) Full-Time | Monday-Friday, 5:00 AM-3:00/4:00 PM Ready to be the driving force behind a fast-moving operation? One World Parts, a division of Capital Automotive Group, is looking for an organized, energetic Dispatcher to help keep our delivery routes running smoothly and our driver team on track. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving on the fly, and takes pride in building strong relationships across the team. What You'll Do Coordinate and dispatch daily delivery routes to ensure on-time performance Support, coach, and motivate drivers to deliver exceptional customer service Keep an eye on routes in progress - solving issues, rerouting as needed, and celebrating wins Verify shipments, organize loads, and make sure every part gets where it needs to go Partner with leadership to improve efficiency, safety, and overall performance Assist with driver training, scheduling, and fleet maintenance coordination What We're Looking For Experience in dispatch, logistics, or warehouse coordination (preferred) Excellent communication and organizational skills Tech-savvy and confident using web-based apps and basic MS Office tools Reliable, proactive, and able to handle multiple moving parts under pressure Team player with a strong work ethic and attention to detail Ability to lift up to 75 lbs and assist with loading as needed Why You'll Love It Here Competitive pay and full-time stability Monday-Friday schedule (early start, early finish!) Opportunities for growth and advancement Full benefits package: health, dental, vision, 401(k), paid holidays, PTO Employee discounts on vehicles, parts, and services through Capital Automotive Group If you're ready to join a team that keeps things moving and values teamwork, growth, and excellence - we'd love to meet you. Apply today and help us keep the wheels turning at One World Parts! Capital Automotive Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

The Emergency Communication Call Taker position is devoted to emergency 911 telecommunications and non-emergency call taking. Incumbents perform semi-skilled and technical work in answering calls requesting emergency service; providing routine, non-technical information and referring all other inquiries; extracting call information, and when instructed providing pre-arrival instructions based on protocols. As assigned, incumbents may serve as lead workers, assigning work and monitoring work completion. Must be able to work nights, weekends, holidays, and report to work during emergency and disaster events including inclement weather. As initial communication will be made through email, please ensure your email address is typed correctly on your application and governmentjobs.com profile. Also, please remember to check your spam folder frequently for messages regarding the hiring process. The training academy is scheduled to start on 02/19/2026. The process may include the following: * Job Application Review * Skills Testing Session * Virtual Interviews on Microsoft Teams * Criminal History Investigation * Psychological Evaluation * Employment Reference Check * Controlled substance testing, physical, and health assessment ________________________________________________________________________________ Virtual information sessions will be held on the dates listed below through Microsoft Teams Tuesday, December 2nd at 7:00 PM - 8:00 PM Microsoft Teams Need help? Join the meeting now Meeting ID: 224 835 491 996 56 Passcode: 6Pc2PH3T Dial in by phone ***************,,918078098# United States, Raleigh Find a local number Phone conference ID: 918 078 098# For organizers: Meeting options | Reset dial-in PIN ____________________________________________________________________________ Thursday, December 4th at 11:00 AM - 12:00 PM Join the meeting now Meeting ID: 251 001 749 197 75 Passcode: xT7iQ2En Dial in by phone ***************,,40743587# United States, Raleigh Find a local number Phone conference ID: 407 435 87# For organizers: Meeting options | Reset dial-in PIN ____________________________________________________________________________ Saturday, December 6th at 10:00 AM - 11:00 AM Join the meeting now Meeting ID: 299 828 926 494 71 Passcode: wF23SJ3G Dial in by phone ***************,,186223135# United States, Raleigh Find a local number Phone conference ID: 186 223 135# For organizers: Meeting options | Reset dial-in PIN The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. * Receives and responds to emergency 911 and non-emergency public safety calls; obtains and records information provided by callers; prioritizes actions; provides pre-arrival instructions according to predetermined protocols. * Receives general inquiries and provides routine, non-technical information; refers non-routine calls and requests to appropriate staff member or department. * Enters, deletes, verifies and queries criminal justice information system data on behalf of law enforcement agencies; communicates pertinent system information to officers and agencies over phone as well as over the radio. * Performs call back on disconnected calls; determines nature and location of issue and required services; and enters information in system as needed. * Performs other duties of a similar nature and level as assigned. Education and Experience: High School diploma or G.E.D. equivalency; Less than 1 year experience in emergency communications, or a related field OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted Licensing and Certifications: * CPR certification Preferred Qualifications: * Ability to obtain and maintain certifications in the following. The City of Raleigh assists with obtaining these certifications: * North Carolina Office of EMS Credentialing * Division of Criminal Information (DCI) and National Crime Information Center (NCIC) certification * Emergency Medical Dispatch (EMD) * Emergency Fire Dispatch (EFD) Knowledge of: * Standard practices, methods and materials of assigned work. * Practices and methods of coaching and leading the work of others (based on assignment). * Techniques and methods for organizing, prioritizing, assigning and monitoring work. * Business math concepts. * Filing and record-keeping principles. * Occupational hazards and applicable safety principles and practices. * Uses and properties of supplies and equipment. * Applicable federal, state and local laws, codes, regulations. * Customer service principles. * Specialized equipment relevant to area of assignment. * Modern office technology. Skill In: * Obtaining and relaying pertinent and timely information. * Assessing response needs and prioritizing communication tasks. * Performing basic research and system queries. * Compiling and assembling data. * Coordinating deadlines, prioritizing work demands and assigning/monitoring work performed. * Providing directions to others in order to meet standards. * Providing attention to detail in assignments. * Proofreading and error correction. * Business math computations. * Organizing and maintaining records and files. * Maintaining and updating data and documentation. * Comprehending reference books and manuals. * Operating assigned tools and equipment. * Interpreting and applying applicable laws, codes, regulations and standards. * Providing customer service. * Utilizing a computer and relevant software applications. * Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction. ADA and Other Requirements: Work Environment and Physical Effort: Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Work Environment: Work is typically performed in an office or similar indoor environment. Work Exposures: Work in this position does not require frequent environmental exposures. City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit ************** DEPARTMENT: Durham County Sheriff's Office DATE POSTED: January 1, 2025 CLOSING DATE: December 31, 2025 SALARY MIN: [[$43,381.00]] SALARY MAX: [[$73,695.00]] POSITION NUMBER: 4000277 JOB TYPE: Full-Time OPEN UNTIL FILLED GENERAL DESCRIPTION The Durham County Sheriff's Office is seeking qualified candidates for Telecommunicator positions. The purpose of this job is to perform responsible work (on an assigned shift) dispatching emergency vehicles, equipment and personnel in response to emergency and non-emergency situations. This position works under close supervision according to set procedures. DUTIES AND RESPONSIBILITIES The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary. * Receives emergency calls, determines location and nature of emergency and dispatches appropriate personnel and equipment. * Enters data into a computer aided dispatch (CAD) system. * Receives complaints and requests for service in person or by phone. * Receives and transmits messages by radio and maintains radio log. * Operates computer PIN terminal to transmit and receive data. * Enters and modifies data stored in the national and state computer database. * Takes telephone calls, provides information, data and advice to the public. * Performs related work as assigned. KNOWLEDGE, SKILLS AND ABILITIES * General knowledge of the methods of operating communication systems. * General knowledge of radio and data terminal procedures. * Thorough knowledge of the geography of the County and location of important buildings. * Ability to type at a reasonable rate of speed. * Ability to communicate effectively. * Ability to interact professionally with the public under difficult and stressful conditions. * Ability to operate all communication consoles. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Must be a US citizen, 18 years of age and a high school graduate or equivalent. SPECIAL CERTIFICATIONS AND LICENSES: * Must successfully complete the North Carolina Justice Academy Telecommunicator Certification Course within one (1) year of hire. PREFERRED REQUIREMENTS: Completion of the basic Telecommunicator Certificate Course. PHYSICAL DEMANDS: Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and reocurring basis or sustained keyboard operations. Must be able to work a rotating shift schedule that includes nights, weekends, and holidays all year round. UNAVOIDABLE HAZARDS (WORK ENVIRONMENT) * None. Americans with Disabilities Act Compliance Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. BENEFITS AT A GLANCE: $6,000 Sign on Bonus * Vacation / Sick Time * Paid Holidays * Paid on the job training * Employee Health Insurance * Employee Dental Insurance * Employee Vision Insurance * Paid Parental Leave (12 weeks) * County Retirement * 401k Retirement Our employees also enjoy: * Unrivaled benefits at affordable rates for the whole family * Onsite Wellness Clinic * Three (3) well-equipped employee gyms * 30 minutes of paid leave each day for exercise If you have any questions please contact the Durham County Sheriff's Office Training and Recruitment Division **************. Durham County Government is an Equal Opportunity Employer

An employee in this position performs communication work receiving Emergency and Non-Emergency Calls for service and various tasks for law enforcement, fire, EMS, and after hours answering for partner agencies in the county. This critical role serves as the vital communications link between the public in need of assistance and emergency services response. This entails a candidate being able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services, including but not limited to law enforcement, fire, and emergency medical services (EMS); triaging those requests for service; providing guidance and assistance to the public in life-safety situations; and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe. Work is performed under the supervision of the Communications Shift Supervisor and is evaluated through observation, monitoring of radio communication, discussion and review of reports. Work is performed inside the Emergency Communications Center. The workload can fluctuate from minimal to extremely fast-paced and high call volume. This employee could deal with crisis situations that require them to make quick decisions to ensure safety of callers, responders, managing resources. The Telecommunicator must be able to work all shifts including days, nights, weekends and holidays. The Telecommunicator must be able to adapt and cope with stressful situations, emotional callers, and other unprofessional contacts. Hiring Range: $48,075.00 DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS OF THE POSITION: * Receives Emergency and Non-Emergency calls for service via phone, radio or other means of Communication. * The Telecommunicator will operate a variety of electronic equipment, including telephony, and Computer-Aided Dispatch (CAD) to maintain constant contact with Law Enforcement, Fire and EMS personnel. * Operates a Computer-Aided Dispatch (CAD) system, along with his/her training, policies, protocols and procedures to screen calls for service. This employee should be able to promptly answer the calls professionally, regardless of if the call is received via telephone, text, video or other method. * Providing pre-arrival and post-dispatch instructions during high-stress situations, such as CPR, Active Shooter, Childbirth, Callers in Danger, etc. * The Telecommunicator will ascertain such information by obtaining the location of the emergency, the nature of the emergency, and all pertinent and available information. * The Telecommunicator will utilize the International Academy of Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), and Emergency Police Dispatch (EPD) to protocol process and prioritize calls for service. * Using training and operational policies, protocols, and procedures to take appropriate action including, but not limited to: relaying critical information, and dispatching/initiating the emergency response system. * Assigning units to incidents via radio, or other methods of Communication. * Relaying pertinent information, coordinating available resources, etc. * Conducting continuous status checks for responders to ensure the continuous safety of those responders on the scene. * Documenting thorough and accurate information about the incident and maintaining consistent awareness of the scene. * Enter/Modify/Clear National Crime Information Center (NCIC) files for law enforcement agencies such as Wanted Persons, Missing Persons, Stolen Vehicles, etc. * This position is essential, and the employee must report to work during disaster situations. * Performs other related duties as required. MINIMUM QUALIFICATIONS MINIMUM REQUIREMENTS TO PERFORM WORK: * Graduation from high school/or GED and some communications, dispatching, or other public contact work preferred;or an equivalent combination of education and experience. * Must have or obtain a North Carolina Driver's License and have reliable transportation to and from work. SPECIAL REQUIREMENTS: * Upon employment, the Telecommunicator must be able to obtain certification from the North Carolina State Bureau of Investigation (SBI) as a Division of Criminal Information (DCI) Operator within 90 days. * Must be able to obtain certification from the North Carolina Sheriff's Training & Standards as a Basic Telecommunicator within one year of employment. Other Certifications required upon employment include, but not limited to: Cardiopulmonary Resuscitation (CPR) Emergency Medical Dispatch (EMD) Emergency Fire Dispatch (EFD) Emergency Police Dispatch (EPD) Division of Criminal Information (DCI) Modules 1-3 National Incident Management System (NIMS) 100,200,700 &800. KNOWLEDGE, SKILLS, and ABILITIES: * Knowledge of Emergency Communications is preferred, but not required. * Knowledge of the county. * Knowledge of basic computer skills. * Knowledge of stress management. * Ability to make quick decisions in stressful situations while remaining calm. * Ability to show/provide empathy to callers. * Ability to be respectful. * Ability to have patience. * Ability to be ethical, honest, and have integrity. * Ability to be dependable * Ability to be flexible. * Ability to be non-bias. * Ability to use emotional control. Skills Required: * Ability to use keyboarding/typing. * Ability to multi-task. * Ability to use critical thinking and problem solving. * Ability to work as a team. * Ability to be an active listener and use verbal and written communication skills. * Ability to have good customer service. * Knowledge of geography and map reading. * Ability to use reasoning and logic. * Ability to have a good memory and recall. SUPPLEMENTAL INFORMATION PHYSICAL DEMANDS: Must be able to physically perform the basic life operational functions of stooping, reaching, lifting, fingering, grasping, talking, and hearing. Must be able to perform sedentary work exerting up to 10 pounds of force occasionally; and a negligible amount of force frequently or constantly to move objects. Must possess the visual acuity to operate computer equipment and maintain and review manual written records. WORK ENVIRONMENT: The employee works indoors handling calls from people who are dealing with medical, police, or fire emergencies. Recruitment and Selection Guidelines During the recruitment process, candidates will be expected to complete the Critical assessment, a six-hour observation inside the Communications Center as well as a panel interview. Successful candidates will move on to complete a thorough background investigation including submitting to a polygraph examination and psychological screening. Upon employment, the successful candidate will be required to attend the in-house Telecommunicator Training Academy which is projected to last 6-8 weeks.

Do you want to help your community in times of crisis? Are you good at remaining calm in stressful situations? Do you have experience communicating frequently via phone? The Burlington Police Department is hiring for full-time Telecommunicators and this just might be the position for you! About Us: The Burlington Communications Center is a 24-hour a day, 7-days-a-week center. The center functions as a vital link between the City of Burlington's and the City of Graham's police and fire departments and those who need emergency and non-emergency assistance. What you will do: Performs routine telecommunications work in receiving and processing emergency and non-emergency calls for the police and fire department under the supervision of a Telecommunicator Lead or Communications Manager. You will be responsible for receiving and prioritizing 911 and non-emergency telephone calls from the public, dispatching appropriate public safety officials, and maintaining open lines of communication with public safety during emergency situations. Work in this position is very sedentary and rarely involves physical exertion. It requires constant attention to multiple computer screens and phone systems. Policing with a Purpose: * Preserving the Sanctity of ALL Life * Nurture and Protect Democracy * Ensure Procedural Justice and Fundamental Fairness * Spirit of Service * Protect the Community from Harm * Treat all individuals with Dignity and Respect-the ethical foundation of policing This is a full-time position. Work is performed on a 12-hour shift during the day, mid-day, or evening. Work may be required on nights, weekends and holidays. Examples of Duties Call Evaluation & Prioritization: * Manages multiple tasks under pressure by taking emergency calls while simultaneously viewing maps, entering information into dispatch software, and coordinating response efforts in real time. * Receives incoming calls from the public via a multi-line phone system, assesses service requests, and determines the appropriate public agency to address the situation. Prioritizes calls based on urgency and severity, ensuring a swift response to critical incidents. * Handles after-hours calls for various services, including animal control, utilities, street maintenance, and traffic signal malfunctions, ensuring seamless coverage around the clock. Communication & Dispatch Operations: * Operates the Telecommunication Device for the Deaf (TTY), conducting weekly system tests to ensure accessibility and reliability for all users. * Dispatches police and fire officials to emergency situations using multi-channel radio systems, maintains communication with officers, and coordinates additional units based on evolving circumstances. * Monitors the self-initiated activities of officers, providing them with critical information from the NCIC system to assist with ongoing investigations and actions. Data Management & Information Retrieval: * Maintains accurate records of authorizations, warrants, and other essential information related to DCI/NCIC entries, ensuring compliance with operational procedures. * Utilizes the eWarrants system to check for outstanding warrants and communicates real-time results to officers in the field, aiding their decision-making process. * Keeps detailed logs of criminal history and updates relevant databases in a timely manner to support law enforcement efforts. Public Interaction & Professionalism: * Coordinates multi-agency responses with telecommunicators from other agencies for large-scale events or other emergency situations. * Handles public contact with tact, firmness, and decisiveness, ensuring that all communications are in alignment with department policy, as well as federal and state law. * Closes telecommunications calls for service, ensuring that fire and police units are accounted for and returned to service promptly after resolving incidents. Additional Responsibilities: * Completes other related duties as required, contributing to the efficient operation of the telecommunications team and supporting broader departmental functions. Qualifications Knowledge, Skills, and Abilities: Telecommunications & Emergency Operations Knowledge * Ability to take emergency calls while simultaneously viewing maps, typing into dispatch software, and disseminating response instructions. * General understanding of modern telecommunications practices, procedures, and technologies crucial to the efficient operation of emergency response systems. * Familiarity with police and fire department operational procedures, enabling seamless coordination between agencies during critical situations. * Strong grasp of city geography and street locations, ensuring accurate dispatching and quick response times in all areas. Technology & Equipment Expertise * Ability to learn how to operate computer-aided dispatch (CAD) consoles, radio systems, telephones, and computer terminals to manage emergency communications efficiently. * Ability to learn how to read and interpret maps quickly, scan warrant files, and review recorded tapes, ensuring quick access to critical information. Resource & Manual Utilization * Knowledgeable in utilizing various support resources, including call books, HAZMAT manuals, tactical dispatch manuals, and other standard operating procedure guides to navigate emergency protocols and provide optimal support. Language & Communication Support * Ability to learn how to use Language Line interpreting services to connect 911 callers with interpreters swiftly, ensuring effective communication across language barriers and improving response outcomes. * Ability to control telephone conversations to gather accurate information and provide clear, correct instructions to emergency responders. * Ability to think clearly and act decisively in high-pressure emergency situations. * Demonstrated ability to speak clearly and use proper diction during all forms of communication. Minimum Requirements: * U.S. Citizenship * High School Diploma or GED equivalency * At least six (6) months of work experience in a dispatch function or extensive public contact role. Special Requirements: * NC DCI Certification or ability to obtain within first six (6) months (Modules 1, 2 and 3). * Basic Telecommunicator Certificate through NC Sheriff's Standards or the ability to obtain within first six (6) months. Preferred Qualifications: * Prior experience in a law enforcement or fire/EMS environment * Current certification as an emergency service Telecommunicator by NC Sheriffs' Standards Supplemental Information Physical Requirements and Working Conditions: * Work in this class is described as being sedentary and seldom requires much physical exertion to complete tasks. * Work typically involves the ability to physically perform the basic life operational functions of grasping, feeling, talking, hearing and repetitive motions. * Employee works rotating shifts which can cause fatigue from switching internal biorhythm clocks. * Employee regularly operates a variety of machinery and equipment, including telephones, computers, calculators, copiers, facsimile machines, etc. * Work necessitates visual acuity to determine the accuracy, neatness, and thoroughness of work assigned in preparing and analyzing figures, accounting, transcription, computer terminal viewing and extensive reading. * Working conditions include inside environmental conditions. Inclement Weather Classification:Essential FLSA Classification:Non-Exempt * It is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case.* This job description in no way implies that the duties listed are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as requested by their supervisors.