Dispatcher jobs in Cheektowaga, NY

Looking to love where you work? Or just looking to learn the secret to delicious coffee? Here at Dunkin well teach you life skills from day one whether Dunkin is your first job or youre making it your career. Look no further and apply to join the team at our Burnham, Lewistown, Lock Haven or Reedsville locations. Nedo, Inc. is currently hiring for Crew Members to join our teams! We have full-time and part-time opportunities available. As a Team Member, youll help America Run on Dunkin by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee at a time, you will keep your guests coming back for more. We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning. Flexible Schedule Full-Time and Part-Time available Free Shift Meals* Best in Class Training & Continuous Learning Advancement Opportunities Vacation Benefits Simple IRA Plan Medical Benefits Cash Referral Program Ready to come run with us? REQUIREMENTS Great attitude and comes to work with a smile Must be able to speak English Capable of counting money and making change. Provide excellent guest satisfaction, service speed, and product quality Show passion about results by setting compelling targets and delivering on commitments Meet safety and sanitation standards Anticipate and understand guests needs and exceed their expectations Works well in a team environment Must have weekend availability In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. Dunkin' Donuts is the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Milton Hershey School (MHS) is one of the world's premier pre-K through 12th grade private schools, dedicated to providing a career-focused cost-free education and housing to students from disadvantaged backgrounds. Founded in 1909 through the generosity of Milton and Catherine Hershey, MHS is fully endowed, ensuring students have the resources they need to thrive. The school has empowered nearly 12,000 graduates to lead fulfilling and productive lives and currently serves approximately 2,200 students with ongoing expansion efforts to provide amazing opportunities to even more young learners. MHS is seeking a full-time Dispatcher/Telecommunicator (CMT) to join our Central Monitoring team. This is a unique opportunity to use your dispatch, safety/security, and customer service skills to make a meaningful impact in the lives of youth. As a CMT, you'll be at the heart of campus operations, handling 15 - 45 dispatch calls daily, monitoring 900 surveillance cameras, and coordinating emergency and non-emergency services across our expansive residential & school campus. Every day brings new challenges and opportunities to serve. Key Responsibilities: * Receive and coordinate incoming calls and service requests * Monitor fire, mechanical, and security alarms * Dispatch Campus Safety Officers and Service Technicians * Operate as the central hub for phone and 2-way radio communications * Respond during school closures and emergencies. Work schedule: 2nd shift, Wednesday - Saturday, 1:30 pm - 12:00 am. Compensation: Hourly pay rate: $22.33 - $29.81, pay is determined based on experience, plus a benefits package. The position will close for applications on 12/31/25. Milton Hershey School does not discriminate in admissions or other programs and services on the basis of race, color, national or ethnic origin, ancestry, sex, religious creed or disability. Read important MHS policies on equal opportunity and diversity, equal employment opportunity, and more. * High school diploma or GED. * Experience working with security alarm systems and surveillance equipment. * APCO Telecommunicator I, APCO Law Enforcement Dispatch, APCO Medical Dispatch training, preferred * Proficiency in Microsoft Office and IBM platforms. * Experience with a Total Quality Management System a plus. * Experience handling service requests, complaints, and issues/problems. * Strong customer service and telephone dispatching skills. * Excellent verbal and written communication skills. * Candidates must demonstrate a high degree of integrity, as all MHS staff are role models for the students. * Candidates should be willing to actively engage with students beyond the scope of their job responsibilities.

Milton CAT is seeking an experienced Service Dispatcher. Dispatchers are responsible for providing scheduling, communication, and support for scheduling of shop work and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Responsibilities include scheduling both major and minor repairs and overhauls as well as ongoing preventative maintenance work. Your ability to work effectively under pressure is a must. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $65,000-75,000/yr. This is a salaried position. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Employee Assistance program (EAP) Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Answer phones and receive requests for service, quotes and installation. Confirm with customer scheduling of work. Track progress, check work status of field technicians to ensure the timely servicing of customer orders. Schedule, route and assign work to shop service technicians. Opens and update work orders. Analyze customer problems and prepare reports and problem logs as requested. Assists in time card entries, reviewing, closing and invoicing work orders. Maintains customer files. Passes on lead for work to other departments. Communicates with the credit department to ensure financial needs are met. Maintain a professional and proper personal appearance at all times adhering to company policy. Flexible to work after hours when needed to meet customer needs. Performs related duties as assigned. Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. High school diploma or (GED) equivalent, with college or trade school preferred. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong written and verbal communication skills. Strong problem solving skills and be detailed oriented with a high level of accuracy. Basic math skills. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work with minimal supervision. Excellent organizational skills. Must be able to work in a dynamic, fast paced service environment. Preferred Skills and Competencies Power Generation or Marine service/maintenance knowledge a plus This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. This is an exempt level position. Position Summary: The Transportation Dispatcher will perform many administrative functions in their interaction with truck drivers, as well as internal and external customers. The work schedule for this position will be second or third shift and cover holidays and weekends. Job Responsibilities: Manage a high volume of incoming calls and respond appropriately to plants and customers Tracking goals Retrieve Driver/HOS information using the Dispatch System Communication with truck drivers, as well as internal and external customers Make decisions regarding coverage for breakdowns and delays Effectively manage customer add-ons Coordination of replacement driver for driver call offs Create and distribute the driver schedule daily Willingness to work additional hours to cover vacations, as well as flexibility to cross train for multiple positions Additional Qualifications/Responsibilities Job Requirements: Ideal candidate should possess strong people and problem solving skills with the ability to multi-task Completion of some college level courses with a bachelor's degree preferred Possess excellent communication skills, customer service skills, as well as a motivated personality with a willingness to take initiative Proficient in the use of a computer with experience using Microsoft Word, Outlook and Excel preferred Flexibility to work additional hours is required to cover vacation time of a team members Must be able to hear and speak clearly; read, comprehend and communicate, orally and in writing in order to effectively communicate in person or by phone. Position requires sitting for prolonged periods of time, heavy phone use; standing, bending, kneeling and operating a keyboard ADM requires the successful completion of a background check. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The pay range for this position is expected to be between: $55,100.00 - $81,000.00 Benefits and Perks Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including: Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable). Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection. Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares). Additional benefits include: Paid time off including paid holidays. Adoption assistance and paid maternity and parental leave. Tuition assistance. Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs. *Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.

The Campus Safety Dispatcher is responsible for dispatching Campus Police Officers, Safety Services Officers, and Student Security Officers to routine and emergency calls for service via clear and concise two-way radio communication; receiving routine and emergency telephone calls and messages from the campus community in an accurate, confident and professional manner. The Dispatcher monitors and operates the college video surveillance system, fire/panic alarms, and other safety systems and keeps accurate dispatch call logs and records by using the Computer Aided Dispatch software. The Dispatcher assists with fleet vehicle reservations, ensures contractors follow check-in procedures and performs other tasks that support the Campus Safety Department and Campus Operations Division. OUTCOME: Operation of an efficient, professional and customer service-oriented Dispatch and Campus Information Center for York College. Essential Functions * Dispatch campus officers to routine and emergency calls for service via two-way radio communications and interact with York County 911 when necessary 25% * Receive routine and emergency College and Campus Safety telephone calls for service in an accurate, confident and professional manner and transfer all incoming telephone calls to the appropriate department in a pleasant, friendly and courteous manner 20% * Keep accurate dispatch call logs and records using the ARMS/ CAD system 15% * Monitor college video surveillance system and other alarm systems 10% * Utilize the campus parking database, call recording and playback systems 5% * Monitor the Spartan Shield App and respond to requests for assistance through the App 5% * Assist with fleet vehicle reservations, issue fleet keys and make sure proper paperwork is assigned and turned back in 5% * Assist contractors with the college check in procedures, issue keys and ensure they are returned to the CIC 5 % * Assist and direct visitors at the CIC 3% * Send emergency alerts and Spartan Shield push notifications when necessary 2% * Other tasks as assigned to support the Department of Campus Safety and the Campus Operations Division. 5% Experience and Education Required * High school diploma or equivalent required * One year of experience in telecommunications, two-way radio communications, public safety, emergency services or law enforcement required * Current NAED Emergency Telecommunicator or similarly recognized certification preferred Required Skills and Qualifications * Must pass a comprehensive background investigation * Must be able to handle confidential and protected data * Must become familiar with Campus Safety operations, policies, procedures and campus locations * Must be able to obtain NAED Emergency Telecommunicator Instructor Certification within 90 days of hire or appointment * Ability to operate radio equipment, automatic switchboard, telephones, computers, CCTV cameras, call recording and other monitoring equipment required in a modern emergency communications center * Ability to work well with others and interact tactfully with other people; good interpersonal skills * Ability to work under pressure and remain calm during high stress and emergency situations * Ability to type, speak clearly and professionally, write legibly and spell correctly * Ability to instruct others on the use and operation of all Dispatch and CIC equipment * Ability to obtain JNET and C.L.E.A.N. access/certification Additional Information York College of Pennsylvania is an Equal Opportunity Employer and Non-Discriminatory. For a copy of York College's Annual Security Report, you may contact the Office of Campus Safety or visit the website: Annual Security Report. Part-time employees are eligible to make elective retirement contributions on a pretax basis as described in the college's Retirement Benefit Plan. To learn more details, visit our benefits page. 01 Do you possess a High School Diploma or equivalent? * Yes * No 02 Do you have experience in telecommunications, two-way radio communications, public safety, emergency services or law enforcement? * Yes * No 03 Do you possess current/expired public safety dispatch or emergency telecommunication certification? * Yes * No 04 Are you proficient in using multiple computer programs, windows and monitors simultaneously? * Yes * No 05 Are you available for training Monday-Friday? (Approximately 3 weeks, days and/or evenings)? * Yes * No 06 Were you referred by someone working within Campus Safety? * Yes * No Required Question Employer York College of Pennsylvania Address 441 Country Club Road York, Pennsylvania, 17403 Phone ************ Website ********************

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Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. You are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. If you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact the Office of Human Resources. Already Applied? Log In Log in to update your profile and view your application status. Search for Positions Work type * Full-time (hourly) 1 Locations * Chester 1 Categories * Staff 1 Subscribe to Job Alerts Dispatcher, Campus Safety Apply now Job no: 493326 Work type: Full-time (hourly) Location: Chester Categories: Staff Widener University is currently seeking a full-time 1st Shift Dispatcher. This position works primarily indoors, averaging 40 hours per week, 8 hours per day, 8:00AM to 4:00PM. The position reports to the Dispatch Manager. Dispatchers safeguard the University community by expertly coordinating communications among safety personnel, monitoring dispatch systems, and responding to both emergency and non-emergency calls with professionalism and efficiency. Their role is critical in ensuring that every situation whether urgent or routine is managed swiftly, accurately, and with the wellbeing of the community. Reporting directly to the Dispatch Manager, the Dispatcher plays a vital role in safeguarding the University community by serving as the central hub for safety communications. This position requires coordinating and managing communications among campus safety personnel, monitoring dispatch systems to ensure timely and accurate information flow and responding to emergency and non-emergency calls with professionalism, efficiency, and composure. This position is essential to maintaining the safety, security, and wellbeing of students, faculty, staff, and visitors. The Dispatcher will demonstrate strong communication skills, attention to detail, and the ability to remain calm under pressure while supporting the University's commitment to a safe and welcoming environment. DUTIES AND RESPONSIBILITIES (including, but not limited to): Essential Duties: * Serve as a designated Campus Security Authority (CSA) in compliance with the Clery Act. * Receive, prioritize, and dispatch emergency and non-emergency calls for service. * Gather accurate details during interactions to ensure timely and appropriate safety responses. * Operate and manage CAD (computer-aided dispatch), video management, card access, alarm systems, and key control. * Use two-way radios to dispatch personnel and coordinate responses effectively. * Work closely with University departments and external agencies to coordinate incident response. * Manage multiple responsibilities in both high-stress and routine situations. * Troubleshoot minor issues with dispatch systems and related technology. * Contact police, fire, or medical services when required. * Participate in emergency drills and exercises to maintain operational readiness. Secondary Responsibilities: * Work flexible or additional shifts as needed to support department operations. * Support the Office of Campus Safety during University athletic events, ceremonies, and special functions. * Manage Campus1Card system functions and distribute parking permits. * Perform other job-related duties as assigned or directed to support departmental needs and align with the mission, values and goals of the Office of Emergency Management/Campus Safety. MINIMUM QUALIFICATIONS (education/training and experience required): Required: * High school diploma or equivalent. * Valid driver's license. * Prior experience in customer service or a security-related role. * Strong interpersonal skills and ability to engage professionally with diverse populations. * Proficiency in operating computers, two-way radios, and dispatch/security equipment. * Excellent verbal and written communication skills to tactfully and effectively communicate with the university community and colleagues. * Ability to work independently and collaboratively within a team. * Demonstrated ability to remain calm and tactful in challenging situations. * Successful completion of background checks including PA Criminal, PA Child Abuse, and FBI clearance. Preferred: * Bachelor's degree in Criminal Justice, Emergency Management, Public Safety, or related field; additional coursework or training in communications, law enforcement, or emergency response. * Prior experience as a Dispatcher. * Familiarity with Clery Act reporting requirements and procedures * Experience working in higher education or school-based environments. * Background in law enforcement, military, campus or public safety. * Familiarity with the local community and surrounding areas. PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS: * Demonstrate strong manual dexterity and precise coordination in operating computers, keyboards, mice, two‑way radios, telephones, and other dispatch or security equipment with accuracy and efficiency * Ability to walk for extended periods and navigate stairs in various building environments. * Capacity to patrol outdoors in all weather conditions. * Ability to stand or sit for long durations, both indoors and outdoors. * Must be able to lift and carry objects weighing up to 55 lbs. * Willingness to work non-standard hours, including nights, weekends, and holidays as needed. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran. Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at **************** EOE M/F/V/D Advertised: 09 Dec 2025 Eastern Standard Time Applications close:

Benefits: 401(k) Dental insurance Health insurance The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Year-Round Work Health Insurance Company Paid Dental and Vision Insurance 401 K Company Paid Life Insurance, Long Term Disability and Supplemental Disability Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with TRS Heating service technicians, and service customers. Representative duties include: Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Detail Orientated Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry, but not required. Excellent oral and written communication skills, including the ability to work with diverse customer groups. Knowledge of HVACR-related terms is helpful but not required. Compensation: $20.00 - $25.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

Apply Public Safety Dispatcher Department of the Interior National Park Service Delaware Water Gap (DEWA) National Recreation Area Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is located within the Department of the Interior, National Park Service, Delaware Water Gap National Recreation Area, that provides public safety dispatch operations. The purpose of this position is to serve as a Public Safety Dispatcher in a Communications Center that provides a complex environment serving more than one unit and/or agency in a geographic area. Summary This position is located within the Department of the Interior, National Park Service, Delaware Water Gap National Recreation Area, that provides public safety dispatch operations. The purpose of this position is to serve as a Public Safety Dispatcher in a Communications Center that provides a complex environment serving more than one unit and/or agency in a geographic area. Overview Help Accepting applications Open & closing dates 12/05/2025 to 12/26/2025 Salary $58,876 to - $76,543 per year Pay scale & grade GS 7 Location 1 vacancy in the following location: Bushkill, PA Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time - May work shifts, weekends, evenings and holidays Service Competitive Promotion potential None Job family (Series) * 2151 Dispatching Supervisory status No Security clearance Not Required Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number NE-1612-DEWA-26-12840777-DE Control number 851712100 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency U.S. Citizens, Interagency Career Transition Assistance Program (ICTAP), Career Transition Assistance Program (CTAP). Videos Duties Help Operates a multi-frequency radio and telephone console to coordinate emergency communications across law enforcement, fire, EMS, and search and rescue services. Utilizes NCIC, NLETS, and state criminal information networks to support investigations and ensure accurate information dissemination. Prioritizes and manages multiple emergency calls, maintaining situational awareness and resource status in high-pressure environments. Monitors and responds to alarm systems, maintains detailed logs and records, and prepares reports and legal documentation. Demonstrates proficiency in emergency dispatch protocols, jurisdictional, knowledge and use of computer systems for data entry, quality control, and statistical reporting. Communicates effectively with field personnel and the public, including handling irate callers with professionalism. Contributes to the development of operational plans and ensures compliance with sensitive information handling procedures. Requirements Help Conditions of employment * U.S. Citizenship required. * Appointment subject to background investigation and favorable adjudication. * Meet Selective Service Registration Act requirement for males. * Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. * Drug Test: You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. * Work Schedule: You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. * Government Charge Card: You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority. * Probationary/Trial Period: As a condition of employment for accepting this position, you will be required to serve a 1 year probationary period. During which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. * Additional Requirements located under qualifications* Qualifications All qualifications must be met by the closing date of this announcement-12/26/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-07 grade level, you must possess at least one or all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal Service (obtained in either the public or private sectors). This experience includes activities such as maintaining and updating dispatch system hardware and software applications, maintaining and updating dispatch law enforcement databases; drafting official correspondence relating to the Dispatch or Protection work; generating reports; training peers in dispatch center operations; troubleshooting situations to isolate and report reoccurring technical problems with various computer, radio, and telephone systems, computer databases, and technical equipment used in the dispatch center; knowledge of emergency dispatch center standard operating procedures; knowledge of emergency dispatch center standard operating procedures; knowledge of general agreements with other agencies; experience choosing the appropriate manual or guide and making minor adaptations of established procedures, making decisions that require the assessment of conflicting information, consideration of past practices, and alternatives. You must include hours per week worked. * OR - Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no substitution of education for experience at the grade level(s) of this announcement. Additional information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive. A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another. Additional Selections: This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communication Center. Working Conditions: The work is normally performed in a well-lighted and temperature-controlled room, noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories: * Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position * Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job * Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. You will be evaluated on the following competencies: * Oral Communication * Stress Tolerance * Telecommunications * Writing In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a structured interview and panel resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/26/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/26/2025. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES. * Select Apply. If you are not logged in, you will be prompted to login or create an account. * Prompted to Start the Application Process by selecting "Start Application." * Click here for USAJobs Help with "How to create an application" * To PREVIEW the application questionnaire, select the following link: ******************************************************** * Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS. * Select documents you want included in this application. * Review package to acknowledge your documents were reviewed. * Select if you want to include your demographic information. * After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site." * Follow onscreen prompts and instructions to complete your application. * Add the supporting documents by indexing your documents with the dropdown. * Upload any missing required documents or optional documents. * Review and Submit Application. * While logged in, you can check the status of your application by selecting "+" next to the job title for this position. * You can review or revise your application at any point during the open period of the announcement. * To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job. * Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application. Agency contact information Patricia Amatul-Majeed Email patricia_********************* Address Delaware Water Gap National Recreation Area 1978 River Road Bushkill, PA 18324 US Next steps Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/26/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Upon Graduation from training, pay rate may increase to $23.00 per hour. Applicants must be 18 years of age. Overall Responsibilities: To receive emergency calls and dispatch appropriate emergency response services. This is specialized work in receiving and dispatching emergencies as well as routine calls in the Armstrong County 911 Center for the citizens of Armstrong County. Duties include, but are not limited to; Receives emergency calls for assistance. Obtains accurate information regarding the nature/location of emergency. Dispatches appropriate services. Interacts with local police departments, ambulance services, state police and volunteer fire and rescue departments. Conveys emergency medical dispatch information. Process requests and provides information for CLEAN/NCIC. Maintains accurate and complete documentation. Monitors, maintains and responds to in-house alarms. Maintains confidential files and procedures records and log sheets for department. Operates computer and technical equipment and provides basic equipment maintenance. Processes various forms, reports and other department paperwork. Keeps updated on all policies, procedures and regulations. Monitors weather conditions. Knowledge of DPS policies and procedures and ability to retain and recall these procedures. Must be a resident of Armstrong County. Minimum Qualifications: EDUCATION/TRAINING: High school diploma or equivalent, plus additional training in computers and emergency medical services or police and fire training. WORK EXPERIENCE: 0-2 years of dispatching experience is preferred. Must be certified in CPR, Class “C”, or any acceptable combination of experience and training. Armstrong County considers qualified applicants for all positions without regard to race, color, religion, national origin, sex, age, ancestry, service animals, familiar status, veteran status, gender, non-job related disability, or any other legally protected status. For questions concerning this or any other position, please contact the Employment Coordinator at *************. ___________________________________________________________________________________________________________ The County of Armstrong is an equal opportunity employer. In recognition of its responsibility to its staff and the community it serves, we reaffirm our policy to assure fair and equal treatment in all of our employment practices, for all persons. We will not discriminate on the basis of race, color, religion, sex, age or national origin, nor against any qualified individual with a disability, disabled veteran or veteran of the Vietnam War.

The class begins on January 26, 2026. The first 8 weeks' schedule is Monday - Thursday 0730 - 1730. When class is complete the schedule changes to 12-hour shifts when you will continue the on-the-job training (OJT). The rotation will be 2-day shifts: 0700 - 1900, & 2-night shifts 1900 - 0700; then 4 days off. This is considered an 8-day cycle. There will be built in overtime, due to the rotating schedule. Hours worked over 40 per week will is paid at an overtime rate, this also applies to working on holidays. Support the Mission of the Department of Emergency Services; to promote and assist in providing safety and security to Chester County citizens so they can work, live, and grow in a healthy and safe community. The Telecommunicator I is the initial point of contact with the public and makes decisions based on established policies and procedures. This position relays information to a Telecommunicator II or Telecommunicator III, and the appropriate help is dispatched to the caller with an emergency. The Telecommunicator I position receives calls for assistance and completes clerical work. This position requires availability 24 hours a day, seven days a week, 365 days a year. All Department of Emergency Services employees are essential personnel and may be required to work during non-business hours for extended periods of time. Essential employee duties may involve assignments within the Emergency Operations Center (EOC), deployment to a field location, or other duties as required during periods of emergencies or training/exercise. Emergency assignments may be performed under adverse conditions, continue for periods ranging from a few hours to several weeks, and may require travel. * Handle and process emergency calls in a timely and professional manner. * Input emergency calls for dispatch to the appropriate responders. * Maintain certification requirements. * Assist with quality improvement programs. * Maintain continuing education requirements. * Train new personnel once certified. * Provide emergency medical instructions. * Review and submit caller location data corrections. * Review and submit Computer Aided Dispatch data corrections. * Assist with procedural updates. * Assist with public education and responder education. * Assist with Emergency Operation's Center (EOC) activations and drills, as needed. * Perform other duties, tasks, and special projects, as assigned. * High School Diploma or General Education Degree (GED). * Strong listening and communication skills with an ability to clearly speak, read and write in English with accurate grammar and spelling with few mistakes. * Ability to complete the three months of job-related training. * Ability to perform efficiently under extreme pressure. * APCO Basic Telecommunication certification or ability to achieve certification. * CPR/ TDD/ HAZMAT awareness or ability to learn CPR/TDD/HAZMAT awareness * APCO EMD certification or ability to obtain certification. * All DES employees must successfully complete the following FEMA course within 6 months of hire: * IS100 - Introduction to the Incident Command System * IS200 - ICS for Single Resources and Initial Action Incidents * IS700- National Incident Management System, An Introduction * IS800 - National Response Framework, An Introduction * IS2200 - Basic Emergency Operations Center Functions * Pennsylvania call-taker certification or ability to obtain certification. * Ability to carry out orders with precision and speed. * Ability to deal with the public in a courteous and tactful manner. * Ability to establish priorities and remain focused on operations. * Ability to follow protocols to categorize and respond to emergency calls * Ability to use common sense understanding to provide verbal instructions. * Flexible, with an ability to carry multiple tasks to completion. * Exhibits a strong work ethic and a willingness to learn new tasks. * Professionalism, integrity, and honesty with an ability to handle confidential matters. Preferred Skills, Knowledge & Experience: * Additional secondary education. training courses, or certification programs. * Experience working or volunteering within emergency services or public safety. * Knowledge of other languages a plus. * Familiar with alarm notification. * Familiar with ANI / ALI correction forms. * Knowledge of Chester County policies and procedures. Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills: To perform this job successfully, an individual should have: * Basic Office Suite Skills, (Word, Excel, PowerPoint, and Explorer). * Basic Outlook Skills (email and calendar) * Typing/word processing skills (20 words per minute). * Proficient in Chester County Computer Aided Dispatch system or ability to learn. * General computer skills Physical Demands: While performing the duties of this position, the employee is regularly required to sit and talk or hear. Occasionally, the employee is required to stand, walk, reach with hands and arms, and twist or bend at the waist. The special requirements for this position are: * Close vision (clear vision at 20 inches or less) - office work. * Ability to recognize and identify the audible and visual signals. Work Environment: * The noise level in the work environment is usually quiet but can be moderate to loud depending on the assignment. Work assignments can change rapidly. * Will occasionally be exposed to outside weather and adverse weather conditions. * Will be required to operate a motor vehicle; at times this may include hazardous driving conditions. * Will need to sit for extended periods of time (12-hour shifts). * Rotating 12-hour shifts (two days/two nights, then four days off). * This can be a stressful job due to the nature of the calls and/or emergencies. * Consistently monitoring various computer screens. Other: * Will occasionally be required to work extended hours, nights, weekends, and holidays. * Driver's license required to drive from site to site.to conduct department business All duties must be performed with close to 100% accuracy in extremely short time limits. The person holding this position saves lives on a daily basis.

Full-time Description Dispatch/Service Coordinator We are seeking a detail-oriented and proactive Dispatch Service Coordinator to join our team. In this role, you will be responsible for managing service vehicle scheduling and routing to ensure smooth and efficient operations. Your effective communication and organizational skills will be essential in coordinating dispatches, providing drivers with timely information, and maintaining excellent service standards. Key Responsibilities: - Oversee vehicle scheduling and routing to optimize operational efficiency - Dispatch vehicles as needed, communicating assignments clearly to drivers - Provide timely and accurate information to drivers throughout their shifts - Answer phone calls and respond to inquiries during business hours - Complete invoicing for all completed service calls, ensuring accuracy and timeliness Join our dynamic team and contribute to a well-organized, customer-focused transportation operation. We offer a collaborative work environment, opportunities for growth, and comprehensive benefits to support your professional development. Requirements Skills and Qualifications: - Must be 18 years of age & have a valid driver's license - Experience in transportation, logistics, or dispatching roles - Strong organizational and time-management skills - Excellent communication and interpersonal abilities - Ability to multitask and prioritize in a fast-paced environment - Proficiency in basic computer applications and invoicing software Salary Description $18 - $24 per hour

Job DescriptionDescription: Dispatch/Service Coordinator We are seeking a detail-oriented and proactive Dispatch Service Coordinator to join our team. In this role, you will be responsible for managing service vehicle scheduling and routing to ensure smooth and efficient operations. Your effective communication and organizational skills will be essential in coordinating dispatches, providing drivers with timely information, and maintaining excellent service standards. Key Responsibilities: - Oversee vehicle scheduling and routing to optimize operational efficiency - Dispatch vehicles as needed, communicating assignments clearly to drivers - Provide timely and accurate information to drivers throughout their shifts - Answer phone calls and respond to inquiries during business hours - Complete invoicing for all completed service calls, ensuring accuracy and timeliness Join our dynamic team and contribute to a well-organized, customer-focused transportation operation. We offer a collaborative work environment, opportunities for growth, and comprehensive benefits to support your professional development. Requirements: Skills and Qualifications: - Must be 18 years of age & have a valid driver's license - Experience in transportation, logistics, or dispatching roles - Strong organizational and time-management skills - Excellent communication and interpersonal abilities - Ability to multitask and prioritize in a fast-paced environment - Proficiency in basic computer applications and invoicing software

Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Your Mission, Should You Choose to Accept It: Be the final voice our customers hear before the day ends. Be the calm in their chaos. Be the closer that makes sure nothing gets dropped. You'll start each day helping homeowners on the phone and finish as the dispatcher quarterbacking our service techs. This is a fast-paced, phone-first role for someone who feeds off action, impact, and making things happen when others are winding down. What Makes This Role Different (and Better): 4-day workweek. You read that right. Tuesday through Friday, 7.5 hours/day + one Saturday per month. That equals three, three-day weekends every month. Late shift leadership. You're not just answering phones. You're dispatching, solving, and leading when the daytime team signs off. Metrics that matter. Booking %, First Call Resolution, Membership Sales - and we celebrate top performers. Growth path. We're growing fast, and this hybrid CSR/dispatcher role is a stepping stone to leadership. Phone people only. This isn't data entry. If you love conversations, persuasion, and helping people feel taken care of, keep reading. Want in? Apply now and include a short note telling us what you love about phone work and what draws you to this type of shift. We want to hear your voice before we hear your voice. What You'll Own: Before 3:30 PM: Answer inbound calls with energy and empathy. Make outbound "Happy Calls" to check in, ask for reviews, and upsell tune-ups or memberships. Confirm next-day appointments and handle light follow-up on unsold work. After 3:30 PM: Dispatch technicians and communicate with field teams. Handle overflow/rollover calls when other offices close. Serve as the point person for any urgent matters until closing. Scorecard for Success: ✅ 99%+ call answer rate during your shift ✅ 90%+ booking on service calls ✅ 10+ memberships or add-ons per month ✅ Board cleared or clean handoff by 8:00 PM Ideal Traits: High energy, phone-first personality Loves quotas, goals, and friendly competition Comfortable multitasking between phones, chat, and scheduling boards Thrives on being the go-to closer at the end of the day Sees evening shifts and weekend flex as a lifestyle win Benefits & Perks: Medical, Dental, Vision, 401(k) PTO, paid holidays, and bonus time Bonus opportunities for performance Company with a 5-star reputation and family feel Total compensation package ranges from $50,000-$60,000+, including hourly pay, performance bonuses, paid time off, and the value of medical and dental benefits. A $25/hour base pay equates to roughly $26.49/hour when factoring in these extras. Want in? Apply now and include a short note telling us what you love about phone work and what draws you to this type of shift. We want to hear your voice before we hear your voice. COMPENSATION AND BENEFITS: Competitive salary; commensurate with experience Benefits package for full-time include: Medical and vision plan available Paid time off 401(k) savings Plan Educational assistance A fast paced, fun work environment Flexible hours Equal Opportunity Employer Compensation: $50,000.00 - $60,000.00 per year

Job DescriptionBenefits: 401(k) Health insurance Paid time off Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive non-emergency calls and make quick decisions to ensure that customers are picked up from their address on time and dropped off at the appointments on time. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities Collect and put information from callers into system Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct drivers to appropriate location Monitor status of the drivers Qualifications 2-3 years' experience as a Dispatcher in a Non-Emergency Medical Transportation company Excellent typing and data entry skills Understanding of best practices and procedures for non-emergency medical transportation Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize Ability to work well under pressure Computer literate

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. POSITION SUMMARY: The Transportation Dispatcher coordinates and manages efficient movement of vehicles, drivers, and shipments to meet operational schedules and customer needs. Plans routes, monitors real-time logistics, communicates with drivers and clients, and addresses issues that arise to ensure on-time delivery and operational efficiency. Maintains accurate records, monitors compliance, safety, and regulatory standards, and plays a critical role in ensuring smooth day-to-day operations within the transportation network. Duties will also include but are not limited to: Create and manage daily delivery schedules for internal and external clients Track and monitor fleet activity using transportation management systems Serves as the primary point of contact for drivers during their shifts Maintain accurate records of dispatch activities, including routes, delivery times, and incidents Schedule vehicle maintenance, inspections, and repairs in collaboration with the Administrative Assistant and Senior Manager Maintain a current and up-to-date understanding of and comply with all organization policies and procedures Hiring Range: $18.00-$19.00/hour Travel: Local travel may be required. QUALIFICATIONS: Knowledge of all applicable local, state and federal codes/regulations as well as DOL guidelines. Proficiency with Microsoft office applications as well as using internet tools and resources. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $16.50 per hour (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Job Description InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH INSTACARE EMS: Flexible Schedules Weekly Paychecks Paid Time Off Professional Work Environment Friendly, Dedicated Coworkers The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly. Key Duties and Responsibilities: Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport Verifying patients' insurance coverage Answering phone calls and making phone calls Taking insurance information for company billing department Processing credit card payments Dispatching calls using radio codes and practices Required Knowledge, Skills and Abilities: Knowledge of Medical Terminology Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English Strong attention to detail and the ability to multi-task in a fast paced environment Ability to establish effective working relationships with personnel from multiple departments and divisions Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week Preferred Experience: Previous Emergency Medical Services (EMS) experience, Strongly Preferred Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR UsNaFGCQGm

LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background. Key Responsibilities: Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances Requirements: Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus Benefits: Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs Shifts: Monday - Friday Full Time & Part Time shift available On site - In office only

Service Dispatcher Our dealership is seeking a detail-oriented and organized Service Dispatcher to coordinate the flow of repair orders between Service Advisors, Technicians, and Parts personnel. The Service Dispatcher plays a key role in ensuring efficient shop operations, timely completion of repairs, and high customer satisfaction by managing workload distribution and maintaining effective communication across the service department. Responsibilities Assigns work to technicians based on skill level, availability, and priority of repairs Monitors the progress of repair orders to ensure timely completion Coordinates with Service Advisors to prioritize customer appointments and walk-ins Communicates with the Parts Department to ensure timely availability of required parts Balances shop workload to maximize productivity and efficiency Updates Service Advisors on repair status and technician availability Maintains accurate records of repair orders, time tracking, and job assignments Ensures compliance with manufacturer and dealership repair procedures Assists with scheduling and adjusting technician work assignments as needed Participates in daily service meetings to align team goals and address workflow challenges Compensation $15.00 per hour Requirements This position requires excellent communication, time management, and problem-solving skills. The ideal candidate will have a strong understanding of automotive service operations and the ability to multitask in a fast-paced environment. Education and/or Experience High School Diploma or GED required 1-3 years of experience in automotive service, dispatching, or shop coordination preferred Knowledge of automotive repair processes and terminology Proficiency with service management systems and scheduling software Valid Operator Driver's License (must be insurable) Physical Demands While performing the duties of this job, them employee often needs to walk, use their hands for detailed tasks, reach with their arms as well as speak and hear. The employee is occasionally required to sit, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Benefits Health, Dental & Vision Insurance 401K with Employer Match Paid Uniforms Paid Time Off Paid Training Employee Pricing on New Vehicles Free Access to the Preston Auto Fitness Center. About Us Automotive News Top 150 Dealer Group Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.