Dispatcher jobs in Cheyenne, WY

Essential Functions Receives incoming emergency and non-emergency calls requesting police, fire, and EMS assistance. Operates telephone, radio and computer-aided dispatch ( CAD ) systems and dispatches emergency units and/or personnel in response to requests for assistance. Coordinates communications during field activity and relays information to appropriate department, public safety officials, or other agencies. Monitors close circuit television system, visual display of intrusion alarm/fire alarm systems with audio alert, card access system, electronically lock and unlock doors when authorized. Responsible to alert campus community of pressing issues through texting and paging programs. Also maintains records; typing and filing. Ability to work well under pressure, during both routine and intense emergency situations with the ability to remain calm, communicate effectively with callers and emergency responders. High attention to detail, strong customer service skills, and familiarity with campus and city geography is highly desired. Ability to multitask and work with frequent interruptions is paramount. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly walks and stands; may run, sit, bend, reach, or stoop. May lift up to 50 lbs. Hears, speaks, sees, and use of hands. Required Qualifications High School or equivalency. Experience with multi-line phone system, customer service, and computers and proficient typing skills. Must successfully pass background investigation. Preferred Qualifications Two or more years working with public safety communications. Use of a computer aided dispatch ( CAD ) and multi-channel public safety radio system. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly works indoors. Noise level is low to moderate. Workload is subject to varying and unpredictable situations. Handles nonemergency, emergency, or crisis situations. Subject to many interruptions and pressure due to multiple calls. Requires judgment and action in emergency situations. Work Schedule Shift and days off are subject to bid. Works holidays and weekends, subject to changing work schedule.

The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay $18-20 per hour. Key Objectives: Optimize technician productivity and shop efficiency Ensure accurate and prioritized dispatching Deliver exceptional communication and customer service Track and improve key performance metrics Foster a collaborative and positive work environment Responsibilities: Technician Workflow Coordination Assign repair orders (ROs) to technicians based on skill level, availability, and job priority. Monitor job progress and ensure adherence to schedules and promised timelines. Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities. Communicate clearly with technicians to set expectations and address concerns. Shop Capacity and Efficiency Management Ensure the shop operates at maximum capacity by efficiently scheduling jobs. Minimize technician downtime through proactive staging and prioritization of work. Collaborate with the service manager to identify and resolve bottlenecks in workflows. Utilize dispatching tools and software to maintain accurate records and performance metrics. Repair Order Accuracy and Priority Management Review repair orders to confirm clarity and accuracy before assignment. Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks. Provide feedback to service advisors when ROs need clarification or additional information. Customer Service and Communication Maintain communication with service advisors regarding job progress and expected completion times. Escalate any delays or issues impacting customer satisfaction to the service manager. Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery. Performance Tracking and Reporting Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time). Report daily performance results to the service manager, highlighting successes and areas for improvement. Use data to identify patterns and recommend workflow adjustments to improve overall shop performance. Team Collaboration and Development Foster strong working relationships with technicians, service advisors, and managers. Provide input on technician performance to support training, recognition, and development initiatives. Promote a positive and collaborative team environment. What you'll bring: Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential. Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments. Excellent communication and interpersonal skills to coordinate with diverse teams and customers. Proficiency with scheduling software, dispatch tools, or similar platforms. Ability to analyze data and make informed decisions to optimize operations. Familiarity with repair processes or technical workflows is beneficial but not required. Proven ability to work collaboratively and foster a positive, productive team environment. Ability to pass a background and drug test Demonstrate alignment with the Company's vision, mission, and core values in all interactions Expected Results: Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals. Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling. Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction. Job Priority Management: Maintain an effective priority system that aligns with service department goals. Repair Order Accuracy: Ensure ROs are clear and accurate before assignment. Communication: Facilitate seamless communication among technicians, service advisors, and customers. Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery. Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization. Resources: Dispatching and scheduling software Performance data and reporting tools Clear SOPs and repair order processes Strong communication channels Training and development materials Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

Job Description The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay $18-20 per hour. Key Objectives: Optimize technician productivity and shop efficiency Ensure accurate and prioritized dispatching Deliver exceptional communication and customer service Track and improve key performance metrics Foster a collaborative and positive work environment Responsibilities: Technician Workflow Coordination Assign repair orders (ROs) to technicians based on skill level, availability, and job priority. Monitor job progress and ensure adherence to schedules and promised timelines. Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities. Communicate clearly with technicians to set expectations and address concerns. Shop Capacity and Efficiency Management Ensure the shop operates at maximum capacity by efficiently scheduling jobs. Minimize technician downtime through proactive staging and prioritization of work. Collaborate with the service manager to identify and resolve bottlenecks in workflows. Utilize dispatching tools and software to maintain accurate records and performance metrics. Repair Order Accuracy and Priority Management Review repair orders to confirm clarity and accuracy after assignment. Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks. Provide feedback to service advisors when ROs need clarification or additional information. Customer Service and Communication Maintain communication with service advisors regarding job progress and expected completion times. Escalate any delays or issues impacting customer satisfaction to the service manager. Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery. Performance Tracking and Reporting Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time). Report daily performance results to the service manager, highlighting successes and areas for improvement. Use data to identify patterns and recommend workflow adjustments to improve overall shop performance. Team Collaboration and Development Foster strong working relationships with technicians, service advisors, and managers. Provide input on technician performance to support training, recognition, and development initiatives. Promote a positive and collaborative team environment. What you'll bring: Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential. Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments. Excellent communication and interpersonal skills to coordinate with diverse teams and customers. Proficiency with scheduling software, dispatch tools, or similar platforms. Ability to analyze data and make informed decisions to optimize operations. Familiarity with repair processes or technical workflows is beneficial but not required. Proven ability to work collaboratively and foster a positive, productive team environment. Ability to pass a background and drug test Demonstrate alignment with the Company's vision, mission, and core values in all interactions Expected Results: Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals. Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling. Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction. Job Priority Management: Maintain an effective priority system that aligns with service department goals. Repair Order Accuracy: Ensure ROs are clear and accurate after assignment. Communication: Facilitate seamless communication among technicians, service advisors, and customers. Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery. Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization. Resources: Dispatching and scheduling software Performance data and reporting tools Clear SOPs and repair order processes Strong communication channels Training and development materials Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

HOURS: FULL TIME; Variable 8, 10 or 12 hour shifts with rotating days/evenings/nights/weekends and holidays. The City of Lincoln is currently accepting on-line applications for the position of Public Safety Dispatcher. If you are interested in a fast-paced, challenging work environment this job may be for you! Public safety dispatchers play a vital role in public safety by expertly managing emergency and non-emergency calls for service. They operate a sophisticated network of technology-including phone and radio systems, Computer Aided Dispatch (CAD), and data systems-to quickly process and relay critical information. While maintaining calm under pressure, dispatchers provide life-saving instructions, such as CPR guidance, and ensure that accurate, timely information is delivered to law enforcement, fire, emergency medical services (EMS), and other response teams. Precision is essential; dispatchers are responsible for keeping detailed, accurate records of all communications, whether from callers or responders in the field. They work as part of a coordinated team-often in collaboration with other Communications Centers-to ensure seamless, efficient responses to a wide range of incidents. At the heart of the role is commitment to community safety, service, and teamwork. By leveraging advanced technologies and strong partnerships, public safety dispatchers support both the public and emergency personnel in moments that matter most. Their work is grounded in the values of the Lincoln Emergency Communications Center: Professionalism, Respect, Integrity, Dedication and Excellence. The Lincoln Police 911 Center is a nationally accredited Center through CALEA (Commission on Accreditation for Law Enforcement Agencies, Inc.). Lincoln is one of the few cities in the United States where Police, Fire, and Communications have all received national accreditation. Lincoln received accreditation in 2002 making it only the 14th center in the nation to be accredited by CALEA. Career Opportunities The Public Safety Dispatcher is considered the first, first responder of the emergency response team. These professionals, are required to gather essential information from citizens, and take control of situations that may be chaotic, tragic, stressful, confusing, and frantic in order to dispatch the appropriate first responders to the scene. Public Safety Dispatchers must be organized, adept at multi-tasking, level-headed, calm and trustworthy. Their work within the emergency response system often places them at the front end of life or death situations. Training requirements for these positions are demanding, rigorous and steadfast. New employees will be required to successfully complete a classroom training academy and extensive on-the-job training. Career advancement opportunities include promotion to Senior Public Safety Dispatcher, Certified Training Officer, Training Supervisor, and Public Safety Dispatch Supervisor. Senior Public Safety Dispatcher - $29.46-37.62 Duties Dispatchers operate an emergency service console and sophisticated technical equipment receiving and dispatching calls for police and sheriff units, fire companies, EMS (emergency medical systems) units, fire/rescue squads and other emergency services. Responsibilities include operating radio consoles, CAD (computer aided dispatch) terminals, EMD (emergency medical dispatch) systems, and related emergency communication equipment; receiving calls via the 911 emergency lines; performing radio tests on communication equipment; maintaining logs and records of all calls received and nature and disposition of each dispatch; maintaining CAD status monitor of units in and out of service; and transferring or referring calls to proper local, state, and federal agencies. Selection Process The selection process consists of a pre-employment on-line exam, an oral interview, background check, medical and psychological investigation. Candidates who successfully complete the final phase are offered employment with the Lincoln Police Department Emergency Communications Center. Applicants with diverse backgrounds and educational experience are encouraged to apply. All required training is completed in-house. Qualifications High School graduate or G.E.D. Necessary Special Requirements: Emergency Medical Dispatch certification and CPR certification, provided by Lincoln Police Department, is required prior to the completion of the probationary period. Certification on the National Crime Information Center computer system, which is provided by Lincoln Police Department as required. NO FELONY CONVICTIONS OR SERIOUS MISDEMEANORS. Testing: You will receive an email with a link to complete the on-line exam. The email will come from "TestGenius" and will be sent within 48 hours after your application has been received. You will have 7 days to complete the exam. Interview: If you successfully pass the on-line exam, you will be invited to an in-person interview.

Job Description Why Work With Us At Horsetooth Heating & Air, we're not just an HVAC company; we're a family that values and supports our employees. We understand that a positive work environment leads to job satisfaction and professional growth. Here's why you should join our team: Caring Company Culture: We prioritize creating a workplace where every employee feels valued and appreciated. Involved Ownership: Our leadership team is active in the field and understands the challenges technicians face daily. Trusting Environment: We provide guidance and support but trust our team to take ownership of their work without micromanagement. Quarterly Giveaways: We recognize and reward hard work through quarterly giveaways. Financial Coaching: We offer financial coaching to help employees improve their financial well-being, from boosting credit scores to qualifying for home loans. Dealer Training: We invest in ongoing professional development with training sessions every other month to ensure you stay ahead in the industry. To learn more about us, visit: *************************************************** Benefits We Offer: Comprehensive Health Coverage: Medical plans with over 50% of premiums paid by the company, plus optional dental and vision coverage. Paid Time Off: Generous vacation, sick time, and paid holidays so you can recharge and take care of life's needs. Financial Security: $25,000 life insurance and a 401(k) plan with company match to help you plan for the future. Flexible Spending & Savings: HSA with $600 annual employer contribution. Peace of Mind: Company-paid short-term disability for unexpected life events. Convenient Healthcare Access: Free access to employer-paid Nice Healthcare-chat, video, or in-person visits for physicals, labs, imaging, and 550+ medications at no cost. Professional Growth & Support: Paid training and company-provided uniforms. Pay Rate: $25.00-32.00 hourly, depending on experience plus spiffs Position Summary: We are looking for a reliable and detail-oriented Service Dispatcher to join our team. In this role, you'll be the key connection between our customers and technicians - coordinating daily schedules, dispatching calls, and keeping operations running smoothly. You'll work closely with both our service and sales teams to align priorities and ensure a great experience for every customer. The ideal candidate is a strong communicator, loves keeping things organized, and thrives in a fast-paced environment where no two days are the same. Work Hours: 7:30 am - 5:00 pm Monday to Friday (Weekends, overtime, and evenings on occasion) Required Qualifications: 2+ years of experience in dispatching, scheduling or service coordination Prior experience in HVAC, home services, or trades is preferred High school diploma or equivalent High attention to detail with the ability to stay calm under pressure Sales coordination experience is a plus Proficiency in MS Office, Google Workspace, and ability to learn software programs A team player who works well with technicians, sales staff, and customers alike Join our team and become part of a company that truly cares about its employees and customers. Apply today!

Department: Emergency Communications Center Reports To: E911 Communications Supervisor Classification: Full-Time, Non-Exempt Compensation Range: $50,696.60 - $60,780.70 annually **Open until filled** Planned start date: January 12, 2026 Compensation based on years of experience as a certified Public Safety Dispatcher or equivalent. 2026 Pay Scale - Public Safety Dispatcher SeriesClassificationAnnual SalaryCTO / 6 Month Probation $53,231.40Public Safety Dispatcher I$56,703.00Public Safety Dispatcher II$58,404.10Public Safety Dispatcher III$60,156.30Public Safety Dispatcher IV$61,960.90Public Safety Dispatcher V$63,819.80 Benefits & Incentives Lake County offers a competitive benefits package. Details can be found at: Employee Benefits | Lake County, CO Available Incentives Include: Communication Training Officer (CTO) Certification Pay - incentive added to salary. Professional Development Support - including instructor courses and education opportunities. Advanced Education Pay - up to a 6% salary increase for applicable college degrees. Bilingual Pay Incentive - supplemental pay for demonstrated Spanish/English fluency. Overtime Opportunities - paid at 1.5x hourly rate. Annual Health & Wellness Allowance for county employees. End-of-Year Bonus based on months of service. Position Summary The Public Safety Dispatcher serves as a highly skilled communications professional within the Lake County Emergency Communications Center. Under the general supervision of the Communications Supervisor and direction of the Lake County E911 Authority Board, the dispatcher provides essential emergency and non-emergency communications support to the public, law enforcement, fire services, EMS, and various partner agencies. Dispatchers must use sound judgment, critical decision-making skills, and adhere to all directives, policies, procedures, and legal requirements. This role requires the ability to remain calm and effective under intense pressure, communicate clearly with distressed or emotional callers, and anticipate the needs of first responders. Dispatchers may work independently in the communications center and must be able to function within a structured chain of command. Mandatory overtime may be required.Essential Duties & Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primary Functions Answer, process, and prioritize 911 emergency calls and dispatch the appropriate law, fire, medical, or rescue response. Perform CCIC/NCIC queries and relay information to authorized personnel. Monitor courthouse video surveillance and notify appropriate units of security concerns. Respond to administrative and non-emergency calls, providing information or referral as appropriate. Enter, confirm, modify, and clear warrants as directed by law enforcement, courts, or judicial offices. Maintain accurate, timely documentation within CAD and communication systems. Supervisory Responsibilities None. Hazard Notice This position involves exposure to: High-stress and fast-paced situations Traumatic or emotionally disturbing calls Extended periods using headsets and computer systems A 24/7 operational environment including nights, weekends, holidays, and emergency activations Dispatchers must maintain professionalism, composure, and decision-making accuracy under pressure.Minimum Requirements High school diploma or equivalent Valid driver's license Clean criminal and driving record (no felonies) Ability to obtain: Colorado Bureau of Investigation OSN License Notary Public certification Proficiency in MS Word, Excel, CAD, and basic computer programs Strong multitasking, typing, and communication abilities Ability to pass all required pre-employment testing, including: CritiCall dispatch exam Physical ability evaluation Psychological evaluation Oral board interview Drug screening (continuous and random testing may apply) Vision, Hearing & Physical Requirements Adequate vision with or without correction to read reports and computer screens Adequate hearing to communicate via telephone and radio systems Ability to climb, stoop, kneel, bend, crouch, twist, reach, and lift up to 20 lbs Manual dexterity for typing and operating communication equipment Ability to sit for long periods Ability to work extended operational hours during critical incidents (wildfires, avalanches, search & rescue, active shooter events, etc.) Physical Exam Components May Include: Urine drug screen Hearing and vision screening Orthopedic evaluation Grip strength and balance testing Height and weight measurement Additional exams as required by medical provider Physical Activity & Work Environment This position requires: Prolonged sitting, computer use, and headset operation Occasional standing, walking, bending, kneeling, reaching, or climbing Operation of standard office and dispatch equipment Exposure to emotionally charged interactions with the public Work in a high-volume, high-stress, fast-paced environment Occasional outdoor exposure when duties require Occasional travel to off-site locations Availability to work nights, weekends, holidays, and be on-call as needed EOE Statement Lake County is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, or veteran status. Assistance or accommodation during the application process due to a disability is available upon request. Notice of Work Authorization Requirement Applicants must be authorized to lawfully work for any employer in the United States. Lake County is unable to sponsor or take over sponsorship of an employment Visa. Notice of Emergency/Disaster Responsibilities All Lake County Employees may be required to work as a Disaster Service Worker when a local declaration of emergency or disaster is declared by the Board of County Commissioners. To be prepared for this role, all employees and emergency service function (ESF) leads will attend emergency management trainings and exercises as requested by the Director of Emergency Management. With advanced notification from OEM, employees will make reasonable efforts to attend training events in coordination with other employees and supervisors. Other Duties Please note that this job description does not intend to cover or contain a full comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Expected Duration of the Application Process Due to the nature of the application and selection process for Lake County full-time positions, applicants can reasonably expect the application process to take a significant amount of time to complete before a decision is made to hire or not to hire. Typically, it takes approximately two (2) to four (4) weeks from the date of application to complete the entire selection process. The length of time it takes to complete the process can vary depending on a variety of factors. Please note that this is an estimated duration of the selection process. Powered by JazzHR crs MAsmbis

JOIN OUR TEAM: The Rawlins Police Department is looking for individuals ready to make a difference in a challenging but rewarding career. If you're looking for a long-term career, you're just the kind of person we're looking for. Lifestyle: Rawlins prides itself on its friendly faces and small-town values. We have breathtaking landscapes and unparalleled outdoor recreation - If you love the great outdoors, Rawlins, Carbon County is the place to be. Carbon County is 7,897 square miles from the mountains to the deserts. We are known for our gorgeous mountains, scenic vistas, and pristine rivers and streams. Our wide-open spaces and low population make for some of the best recreational opportunities found. Rawlins has a charming atmosphere of small boutiques, first-class restaurants, casual eateries, and beautiful parks. Community: We have a strong and positive relationship with our community. We depend on one another, and we know our neighbors. We embrace traditional core values such as honesty, equality, kindness, compassion, treating people the way you want to be treated, and helping those in need. Rawlins has comprehensive health care, room for family growth, and a school system that inspires excellence with small classroom sizes providing quality education for all students. Opportunities: The Rawlins Police Department Communications Center offers many training opportunities and opportunities for advancement. We offer plenty of opportunities for personal growth and professional development. Pay and Benefits: Competitive Pay: Starting pay for a new Communications Officer is $42,619.20 a year. Lateral Communications Officers are highly encouraged to apply with starting wages dependent on experience. We offer paid overtime. Communications Officers are eligible to receive predetermined hourly increases for certifications and educational degrees. Paid Insurance Premiums: The City of Rawlins pays all employee insurance premiums, a savings of $320 a month and $3840 a year for a family. Pension: You are eligible for a 20-year retirement at 50% of your top five earning years, 62.5% at 25 years, and 75% after 30 years. No State Income Tax: Citizens of Wyoming do not pay personal or corporate state income taxes, no retirement income taxes, and enjoy low property and sales tax rates. Paid Academy: All new Communications Officers will attend the Wyoming Law Enforcement Academy. The Rawlins Police Department pays for the academy tuition while also paying the Communication Officer's salary. Life Insurance Sick Leave 15 Vacation Days and 6 Holidays per year Dental and Vision Coverage available All necessary equipment and training provided Job Duties: We are looking for dedicated individuals to perform various communication duties and maintain public safety. The communications officer's responsibilities will include analyzing and transmitting appropriate information to law enforcement, fire, ambulance and other personnel. Communications Officers are responsible for answering 911 lines and non-emergent lines and taking the appropriate action for the caller by dispatching the appropriate agency. To be successful as a communications officer, you should have the ability to remain level-headed in stressful situations. An outstanding Communications Officer should be intuitive and able to exercise sound judgment. Record calls and activities Maintains records of cases and activities Maintain confidential information Interviewing callers to determine their needs Operates NCIC/NLETS computer terminal and auxiliary equipment, pagers, computers, and a wide variety of office equipment Provides general assistance to the public in preparing complaints and reports and in providing information Responding to emergency and non-emergency situations. Requirements: 18 Years Old High School Diploma or evidence of an equivalent achievement U.S. Citizen Strong Moral Character No felony or domestic violence convictions Salary: Grade 9, starting at $42,619.20 annually Applicants MUST complete and submit the Rawlins Police Department Application. Applications are available on the City of Rawlins website *********************** under Employment. Feel free to call ************ with any questions.

Job Title: Dispatcher/Medical Communication Specialist Company Overview: Join our dynamic team dedicated to providing top-notch medical transportation services. We are one of Colorado Springs leading providers in the industry, committed to ensuring swift and efficient response to medical transportation requests. As a Dispatcher/Medical Communication Specialist, you'll play a crucial role in coordinating and dispatching resources to meet the needs of our clients and patients. Position Overview: We are seeking a highly organized and detail-oriented individual to fill the role of Dispatcher/Medical Communication Specialist. The successful candidate will be responsible for receiving requests for medical transportation, accurately entering transport information into our system, and determining the appropriate level of response. Additionally, you will deploy the most suitable field resources to fulfill each request promptly and effectively. Essential Functions: The essential functions of this job include, but are not limited to: - Operate CAD equipment - Knowledge of Insurance and Requirements - Ability to quote correct prices for private pay transports - Perform dispatch, radio communications - Determine the nature and location of each call and make calculated decisions based on these calls - Monitor and coordinate the movement of vehicles throughout the system by operating the radio console to maintain priority and non-routine communications - Maintain the status of all Legacy vehicles and personnel at all times - Receives telephone or radio reports - Receive and record accurate information - Receives incoming phone calls - Performs other related duties as assigned by your Supervisor or Administration - Maintain HIPPA compliance in all aspects of MedComm - Required to keep the dispatch area neat and tidy - Required to be professional in all aspects of their duties including appearance and dialogue - Required to communicate well with all Medics and other Dispatchers - Know the guidelines, protocols, policies, etc. that Legacy has put in to place for all Legacy employees Qualifications: IAED (Or equivalent) Emergency Medical Dispatcher Certification High School Diploma or GED (required) AHA BLS Certification (required within 3 months of hire) Knowledge of Medical Terminology (preferred) Computer Literate (required) Radio Literate (preferred) Ability to interpret computer-generated maps (required) Ability to read and interpret documents, such as street maps, instructions, or procedure manuals (required) Ability to speak effectively (required) Able to exhibit critical thinking skills (required) If you are a motivated and dedicated individual looking to make a difference in medical transportation, we encourage you to apply for the Dispatcher/Medical Communication Specialist position. Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining our team. We look forward to hearing from you!

Perform a variety of duties and responsibilities involved in receiving incoming calls for public safety emergency assistance and the dispatching of necessary units; receive non-emergency after-hour calls for the City and County departments; and monitor teletype communications. Display honest, trustworthy, and ethical behavior when dealing with internal and external customers. Establish and maintain cooperative working relationships with those contacted in the course of work. Regular attendance that is punctual and dependable is required. Receive emergency and non-emergency calls from the public requesting police, sheriff, fire, ambulance or other public safety services; determine nature and location of emergency, determine priority and dispatch emergency units as necessary and in accordance with established procedures; use a variety of telecommunications equipment to dispatch, page or otherwise communicate with emergency personnel from various agencies as necessary. Maintain contact with subjects requesting medical assistance; provide instructions until responding unit arrives at scene. Maintain contact with all units on assignment; maintain status and location of field units; maintain daily log of calls and units dispatched. Enter, update and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information; type and transmit broadcasts to state agencies. Receive information regarding hazardous weather watches and warnings; dispatch information to appropriate personnel in a four county area; activate indoor and outdoor warning systems during adverse weather. Answer City and County switchboard and direct calls appropriately; answer non-emergency public service calls for assistance; answer maintenance service emergencies during evenings, on weekends and holidays; dispatch appropriate on-call City or County staff. Monitor security, fire, flood, generator and miscellaneous alarms for various agencies and businesses. Perform data entry and routine clerical work; perform filing, typing and minor machine maintenance; test and inspect equipment as required; notify supervisor in case of equipment malfunction or failure. Coordinate activities with those of other public safety agencies and provide information or assistance as necessary. Perform related duties as assigned. Knowledge of: Basic Federal Communications Commission rules and regulations governing operation of radio telephone transmitting and receiving systems. Standard radio broadcasting and dispatch procedures and rules. Policies and procedures used in receiving, processing and dispatching emergency calls. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Pertinent Federal, State, and local laws, codes and regulations. Ability to: Learn the geographic features and streets within the area served. Operate radio or telecommunications receiving and transmitting equipment. Follow standard radio broadcasting procedures and rules. Learn department procedures and policies pertaining to the dispatching of City and County emergency equipment and personnel and those of other user agencies. Work under pressure, exercise good judgment and make sound decisions in emergency situations. Hearing that will allow individual to perform all essential job tasks. Effectively communicate with and elicit information from upset and irate citizens. Learn to operate computerized crime center network to receive and dispatch information. Demonstrate manual dexterity sufficient to operate computer terminal and other common office equipment. Type at a speed necessary for successful job performance. Work various shifts as assigned, including weekends and holidays. Understand and follow oral and written instructions. Interpret and apply Federal, State and local policies, procedures, laws and regulations. Communicate clearly and concisely, both orally and in writing. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Customer service, dispatching or call center experience is preferred. Training: Equivalent to the completion of the twelfth grade. License or Certification: Possession of, or ability to obtain, certification in the operation of the National Crime Information Computer within twelve (12) months of hire. Possession of, or ability to obtain, certification as an Emergency Medical Dispatcher within twelve (12) months of hire. Possession of, or ability to obtain, certification in cardio-pulmonary resuscitation (CPR) within twelve (12) months of hire. Completion of 40 hour Basic Telecommunicator Course within 12 months of hire. Working Hours: Must be able to work in a 24/7 work environment including working over the night shift. Position works five days per week which include weekends and holidays. Residency: Must reside within a 45 mile radius of the City of Grand Island. Residency is required within six (6) months of date of hire. Exam: An exam will be administered to finalists. Finalists will be notified of the testing details. Salary: Position will start at the entry level of the City's salary table. Consideration may be given if experience exceeds entry level qualifications. Other: Bilingual in Spanish is preferred but not required. Candidates are subject to a background check.

Archuleta County is seeking Emergency Dispatchers Archuleta County offers an excellent benefit package, including health and dental coverage, county match retirement plan, paid holidays, paid vacation, sick leave, 457 pre-tax retirement plans, and $50,000 of life and AD&D insurance. JOB SUMMARY: Receives, maintains, and directs communications between the public and police, fire, medical, and utility departments; handles both emergent and non-emergent communications. Performs public service relations; Provides medical pre-arrival care instructions. Performs data entry and retrieval on multiple computer systems. Duties are performed with a considerable degree of initiative and independence. ESSENTIAL FUNCTIONS: Answers incoming calls which include emergency calls for police, fire, rescue, and medical assistance, and utility and other non-emergent calls. Obtains information necessary for dispatching personnel and equipment; studies geographical locations to dispatch nearest available unit; operates base radio to dispatch appropriate personnel on a timely basis. Monitors and answers several radio frequencies for police and fire suppression services, and dispatches appropriate personnel. Inputs, retrieves, and maintains information in automated computer information system. Monitors, inputs, and retrieves information in the CCIC/NCIC (Colorado and National Crime Information Computer) System. Processes and files all police reports; maintains history records; prepares, retrieves and maintains master name crime indexes; receives, photocopies, disseminates, maintains criminal justice records; maintains radio log and recording; communicates with various agencies via teletype using CCIC/NCIC computer systems, and direct communications via phone and in person with all other agencies. Receives, directs and transmits all facsimile transactions. Assists in investigations by performing computer searches of parties under investigation or connected with cases. Transmits teletypes to other agencies. Requests documents and information from other agencies. Perform a variety of record keeping, filing and other general clerical work. MINIMUM QUALIFICATIONS Any combination of experience and training that would likely provide the required knowledge and abilities may be qualifying. Must be at least 18 years of age Education - High School diploma or equivalent Experience - One to three years of prior experience prefered. Licenses and Certifications: - CCIC/NCIC Certification - or the ability to become CCIC/NCIC operator certified within six months of hire. Emergency Medical Dispatch certified within six months of hire. CPR/First Aid Certification - or the ability to become certified within six months of hire.

Are you passionate about exceptional customer service? M and M is seeking a Client Services Dispatcher to be the friendly, professional voice for our customers. In this role, you'll manage inbound and outbound calls, schedule and dispatch service appointments, and ensure every client feels heard, respected, and confident in choosing MandM. If you thrive in a fast-paced environment and enjoy problem-solving while creating smooth, stress-free experiences for homeowners, this role is for you. Key Responsibilities Serve as the primary point of contact for residential HVAC and plumbing clients via high-volume inbound and outbound calls Schedule, coordinate, and dispatch service appointments with a strong focus on urgency, efficiency, and customer satisfaction Quickly assess customer needs, identify service requests or concerns, and provide clear, confident solutions De-escalate customer concerns with professionalism, empathy, and a solutions-based mindset Maximize booking opportunities by confidently communicating service options and converting calls into scheduled appointments Maintain accurate, detailed records of all customer interactions in ServiceTitan while multitasking calls and system updates Collaborate closely with technicians and internal teams to ensure timely arrivals and seamless service delivery Meet or exceed performance metrics while maintaining high-quality calls and following established call flows and scripts Continuously expand knowledge of MandM's services, memberships, and offerings to better serve customers What we're looking for: 2-4 years of call center, dispatch, or customer service experience (service-based industry preferred) Previous HVAC, plumbing, or home services experience is a strong plus Excellent phone presence with the ability to build rapport quickly and professionally Strong multitasking and time-management skills in a high-volume, fast-paced environment Confident decision-making skills with sound judgment and attention to detail Ability to talk and type simultaneously; minimum typing speed of 45 WPM Proficiency in Microsoft Office Benefits Great pay, great team Medical/Dental/Vision Health Savings Account 401k with 50% company match Paid holidays and sick days Work for a company that values the employees #MNMP Pay Range$21-$26 USD About M and M: M and M Heating, Cooling, Plumbing and Electrical, has been servicing the Longmont, Colorado and surrounding communities since 1998. We are a family-owned and operated business where providing excellent service to our customers is a must. With many years of experience in the HVAC field, talented employees and a world class training program, we are the premier destination those seeking a career in HVAC and Plumbing. We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy

Are you passionate about exceptional customer service? M and M is seeking a Client Services Dispatcher to be the friendly, professional voice for our customers. In this role, you'll manage inbound and outbound calls, schedule and dispatch service appointments, and ensure every client feels heard, respected, and confident in choosing MandM. If you thrive in a fast-paced environment and enjoy problem-solving while creating smooth, stress-free experiences for homeowners, this role is for you. Key Responsibilities Serve as the primary point of contact for residential HVAC and plumbing clients via high-volume inbound and outbound calls Schedule, coordinate, and dispatch service appointments with a strong focus on urgency, efficiency, and customer satisfaction Quickly assess customer needs, identify service requests or concerns, and provide clear, confident solutions De-escalate customer concerns with professionalism, empathy, and a solutions-based mindset Maximize booking opportunities by confidently communicating service options and converting calls into scheduled appointments Maintain accurate, detailed records of all customer interactions in ServiceTitan while multitasking calls and system updates Collaborate closely with technicians and internal teams to ensure timely arrivals and seamless service delivery Meet or exceed performance metrics while maintaining high-quality calls and following established call flows and scripts Continuously expand knowledge of MandM's services, memberships, and offerings to better serve customers What we're looking for: 2-4 years of call center, dispatch, or customer service experience (service-based industry preferred) Previous HVAC, plumbing, or home services experience is a strong plus Excellent phone presence with the ability to build rapport quickly and professionally Strong multitasking and time-management skills in a high-volume, fast-paced environment Confident decision-making skills with sound judgment and attention to detail Ability to talk and type simultaneously; minimum typing speed of 45 WPM Proficiency in Microsoft Office Benefits Great pay, great team Medical/Dental/Vision Health Savings Account 401k with 50% company match Paid holidays and sick days Work for a company that values the employees #MNMP Pay Range$21-$26 USD About M and M: M and M Heating, Cooling, Plumbing and Electrical, has been servicing the Longmont, Colorado and surrounding communities since 1998. We are a family-owned and operated business where providing excellent service to our customers is a must. With many years of experience in the HVAC field, talented employees and a world class training program, we are the premier destination those seeking a career in HVAC and Plumbing. We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy

Job Description Be the heart of our team at Parker Heating and Air in Parker, CO! Are you ready to join a company that values your skills and rewards your dedication? As our full-time Service Dispatcher, you'll enjoy a competitive pay range of $18-$32/hour and incredible benefits, including: 100% paid health insurance 100% paid Aflac supplemental insurance 401(k) plan with up to 5% company match Paid vacations New company vehicles and equipment Flexible working hours Company parties & events Your ability to stay organized, communicate effectively, and provide exceptional customer service will shine in this role. If you thrive in dynamic environments and enjoy being the backbone of a team, this is your chance to make an impact every day. WANT TO KNOW MORE ABOUT OUR FAMILY-ORIENTED BUSINESS? We are a customer-focused heating, air-conditioning, and plumbing company for which excellence has been our hallmark since 2002. From winter's chill through the dog days of summer, our primary goal is to keep our clients' homes, throughout the southeast Denver Metro Area, comfortable for them and their families. But, that's just the beginning! We also offer them peace-of-mind as we ensure that their equipment operates safely, saves them money on their fuel bills, and delivers relief to those with allergies. We take special pride in the people we train and employ, a fact that is obvious in their attitude and integrity. We wouldn't have received a 2017 Angie's List Super Service Award and a 2019 Nextdoor Neighborhood Favorite Award without them! In order to attract and retain such awesome employees, we offer top pay, nice incentives, great benefits, extra perks, and opportunities to learn and advance in their career. We are an in-house testing facility for NATE certification and provide it to our employees at no charge. DO YOU MEET THESE QUALIFICATIONS? Working knowledge of ServiceTitan Experience with Microsoft Office, email, and internet First-class customer service skills Phone skills Communication skills (in-person and over the phone) Organizational and time management skills Attention to detail skills A desire to learn Ability to consistently commute to Parker, CO Dispatching experience (preferred) Familiarity with the HVAC industry is preferred WHAT WILL YOU DO AS A SERVICE DISPATCHER? As our Service Dispatcher, your day is a rewarding mix of multitasking and meaningful work. Each day, you will: Dispatching and scheduling service calls to field technicians to provide prompt, convenient service and time/mileage-efficient routes for technicians. Updating and informing clients on maintenance requirements and new services. Use ServiceTitan software to take customer calls, ensure that our clients are heard, and receive the best customer service possible. Providing basic office duties READY TO APPLY AND ADVANCE YOUR CAREER? If you think this Service Dispatcher job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. Good luck!

Job Description Sanders & Johnson, Inc. is hiring a professional problem solver to join our Indian Hills, CO office as a full-time Plumbing and HVAC Service Dispatcher! We're looking for someone with a reliable work ethic, a desire to excel, and prior dispatch experience. Pay: Our HVAC Service Dispatcher makes $22.00 - $25.00/hour, depending on experience. Benefits: 401(k) retirement plan PTO, sick leave, vacation time, and paid holidays Health, dental, and vision insurance Life and AD&D insurance Opportunities for training and advancement Direct deposit A beautiful, dog-friendly office and a team with a sense of humor Potential to work from home one day per week YOUR ROLE: Every day as our Plumbing and HVAC Service Dispatcher brings new opportunities to help others and make a positive impact! When you join us, you'll be responsible for: Working a flexible 40-hour schedule, Monday through Friday Answering incoming phone calls and effectively communicating with current customers, prospects, and field technicians Maintaining a positive, polite, and professional attitude during every interaction Learning about the caller's needs, answering questions about our services, and scheduling appointments Efficiently dispatching technicians to jobs and coordinating their movements to support daily productivity Completing accurate data entry and entering customer information into our dispatch software Assisting with additional responsibilities like promoting service agreements and selling accessories over the phone WHAT WE NEED FROM YOU 3+ years of dispatch experience Ability to remain calm and professional during challenging interactions Ability to follow up after requests and see projects through to completion Proficiency with technology and modern dispatch software, preferably ServiceTitan Analytical problem-solving skills Attention to detail and organizational skills Punctual, dependable, and trustworthy personality Self-starter mentality with a fast-paced work ethic Our ideal HVAC Service Dispatcher has some dispatch experience in a related trade and is familiar with coaching programs like Praxis S-10, Nexstar, and Blue Collar Success Group. WE'RE EXCITED TO MEET YOU! Denver is an extraordinary city, with incredible winters and even more spectacular summers. That's why Jim Sanders and Dan Johnson started Sanders & Johnson back in 1977. Because we rely on our customers to such a great extent, we know how important it is to provide total satisfaction and personalized customer service. With over 48 years of providing the finest residential indoor air quality, temperature, and humidity levels, hardly any job is beyond our skill level. We are a small but GROWING team that always provides the highest service and quality on every job we do. We also like to have FUN and view ourselves as very different from other HVAC and plumbing businesses. We are a locally owned company and have great leadership who are personally interested in the success of the organization, a loyal base of customers going back decades, a long-term strategy, and a vision for future expansion while protecting our reputation for honesty and integrity and remaining locally owned. Most of all we are a fun team of people who enjoy working with each other while serving a great group of customers. Apply for this critical dispatch position using our initial application!

The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the primary communicator between clients and couriers.ResponsibilitiesDUTIES & RESPONSIBILITIES: · Answer and dispatch incoming calls from clients to couriers and enter information into courier software system. · Assign and dispatch all will calls and STAT's. · Monitor online dispatch board for potential issues. · Add, change or delete scheduled stops in planning. · Research and resolve client issues quickly and accurately. · Communicate unresolved client issues to direct supervisor immediately. · Monitor status of deliveries and pickups to ensure timely delivery to client. · Assist couriers as needed to help ensure routes are completed to client expectations. · Review route sheets for accuracy. · Negotiate courier payout. · Monitor and utilize web-based applications, tools, and reports. · Ensure policies and procedures as defined by clients and the company are being met. · Prepare SOP for each account; shift turnover. · Perform other duties as assigned.Required SkillsQUALIFICATIONS & REQUIREMENTS: Effective communicator, both written and oral. Excellent interpersonal and customer service skills. Team oriented environment. Strong problem solving skills and attention to detail. Ability to multi-task in a fast paced environment. Proficient in Microsoft Office or related software. Some college or college degree in business, logistics or related field preferred. 3+ years of customer service experience required. Courier software experience a plus. PHYSICAL REQUIREMENTS: Prolonged sitting at a desk. Heavy communication via phone and email. Ability to lift up to 15 lbs at a time.

Transportation/Dispatcher/Scheduler Date Available: 1/12/2026 or as arranged Closing Date: 01/04/2026 Assignment Type: FTE/Hours Per Day: Full time 100% (Based upon 260 days and 8 hours per day) Assignment Tenure: End Date (if Temporary) Regular N/A

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management. Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary. Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products - Word and Excel. Responsible for being at work every scheduled day, on time and in uniform. Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area. Assist Facility Managers with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Required: High School Degree or equivalent. Experience/Knowledge: Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers and other employees of the company. Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio. Salary Range: $24.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. Application Deadline: 12/20/2025 (The application deadline referenced above reflects the estimated closing date for this role). SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

The Dispatch Center is the first line of communication for UNMC and UNO's safe and secure environment. The dispatcher is required to field numerous incoming incidents through the use of critical operations programs to include computer-aided dispatch ( CAD ), criminal justice information systems, building access software and hardware, CCTV , alarm monitoring software, prioritize them and dispatch the proper resources in a timely and accurate manner. Required Experience No Experience Work Schedule Day, evening, night and weekend hours. Schedule and days off can vary.

We are seeking a detail-oriented and highly organized Service Dispatcher/Administrator to join our team. This role is responsible for coordinating field service operations by assigning work orders, communicating instructions, and managing technician schedules through our dispatch system. The ideal candidate will ensure timely service delivery, maintain accurate records, and support both field staff and internal teams to optimize workflow and customer satisfaction. Duties/Responsibilities: Communicates effectively with customers, technicians, salespersons, and other company personnel on the status of repairs. Manages/reviews work in progress daily and ensures timely completion of all planned maintenance service. Schedules, dispatches, and deploys staff, vehicles, and/or units based on communications/PMs received. Adeptly uses multi-line telephone system, mobile phones, GPS systems, and other communications methods and networks. Enters special requests and customer information into the system and assists with processing paperwork for completed service. Assists in processing service quotes, communicating quote information to customers, and responsible for following up with customer to schedule quoted repairs. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal communication skills. Ability to execute directions accurately and with speed. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to prioritize tasks, delegating when appropriate. Ability to operate or to quickly learn a variety of communications systems. Proficient with Microsoft Office Suite or related software. Valid driver's license. Education and Experience: High school diploma or equivalent required. At least one year of related dispatching experience preferred. Physical Requirements: Prolonged periods of sitting at a desk, working on a computer, and working with dispatching equipment. Must be able to lift up to 15 pounds.