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Dispatcher jobs in Cheyenne, WY

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  • 911 Dispatcher

    Douglas County, Co 4.2company rating

    Dispatcher job in Castle Rock, CO

    Employment Type: 0 - Full-time Regular Pay Range: $63,336.00 - 87,360.00 Elected Office / Department: SHERIFF Douglas Regional 9-1-1, the largest Public Safety Answering Point in Douglas County, is accepting applications for the position of Emergency 911 Dispatcher. Dispatchers serve as the vital link between the public and emergency services, answering both emergency and non-emergency calls, and dispatching appropriate law enforcement, fire, and emergency medical services. This position supports public safety operations for both Douglas and Elbert Counties. Recognized as first responders under Colorado law, dispatchers at Douglas Regional 9-1-1 are critical to safeguarding lives and property. The role calls for confident, dependable individuals who take initiative and make rapid, well-reasoned decisions in demanding, high-pressure situations. Success in this position requires composure, adaptability, and unwavering resilience under stress. Schedule * 12-hour shifts (6:00 a.m.-6:00 p.m. / 6:00 p.m.-6:00 a.m.) ~ Schedule subject to change * Alternating 3-day/4-day workweeks * Includes mandatory on-call shifts and mandatory overtime Essential Duties and Responsibilities * Receive, evaluate, and process emergency and non-emergency calls for service across Douglas and Elbert Counties * Dispatch law enforcement, fire, and EMS units in accordance with established protocols * Provide Emergency Medical Dispatch (EMD) instructions, including CPR and other lifesaving guidance * Monitor unit status, ensure responder safety, and maintain situational awareness of incidents * Operate Computer-Aided Dispatch (CAD), radio, and multiple technology systems simultaneously * Accurately document call information and maintain detailed records * Provide emergency communications on scene of critical incidents using the agency's Incident Dispatch Vehicle (IDV) * Perform other related duties as assigned Essential Job Functions * Communication Skills: Effectively conveys information and listens with empathy; projects voice clearly; can control a conversation under stress * Social Awareness: Acts appropriately under high stress; displays compassion to those in distress; calms callers in crisis * Multi-Tasking: Handles multiple responsibilities and systems simultaneously * Reliability: Demonstrates integrity, accountability, and confidentiality; delivers quality work on time * Customer Service: Anticipates responder and citizen needs; maintains professionalism * Testimony: Able to provide credible testimony in legal proceedings Compensation Douglas Regional 9-1-1 offers a competitive salary structure with progression based on years of service as a dispatcher: Dispatcher TierMonths of ExperienceMonthly SalaryAnnual Salary 1 < 12 months $5,278 $63,336 2 13-24 months $5,501 $66,006 3 25-36 months $5,723 $68,675 4 37-48 months $5,945 $71,345 5 49-60 months $6,168 $74,015 6 61-72 months $6,390 $76,684 7 73-84 months $6,613 $79,354 8 85-96 months $6,835 $82,024 9 97-108 months $7,058 $84,693 10 109-120 months $7,280 $87,360 Benefits Package We offer a generous benefits package including, but not limited to: * Medical, dental, and vision coverage * 401(a) mandatory 8% contribution with Douglas County matching 8% * Douglas County matches 457 Deferred Compensation contributions dollar-for-dollar up to 3% of annual salary * Basic Life Insurance and AD&D, Long-Term Disability, and Employee Assistance Plan * Supplemental Life Insurance, Long-Term Disability buy-up, Accident Insurance, and Critical Illness Insurance * Wellness Program - Peer Support, Chaplain Services, Medical Services (psychological, acupuncture, massage therapy, chiropractic, hormonal therapy, physical therapy), financial resources, and estate planning * Public Service Loan Forgiveness opportunities (for those who qualify) * For a detailed overview, please view the Douglas County Employee Benefit Guide Education, Experience, and Minimum Requirements * High school diploma or GED * This is a shift position requiring the ability to work nights, weekends, and holidays in a closed, secure environment * Ability to work on-call and mandatory overtime as required * Ability to pass qualifying physical exams, polygraph, psychological, and background investigation * Apply common-sense understanding to carry out detailed and complex procedures according to standard operating procedures * Ability to remain calm and effectively communicate under pressure and unusual circumstances * Ability to multitask and demonstrate strong attention to detail consistently * Ability to utilize a headset for phones/radio and hear in a busy communications center * Type accurately at a minimum of 40+ words per minute * Proficiency with personal computers and Windows-based applications * Obtain and maintain required certifications: CCIC/NCIC, NENA Core Competencies, CPR, and EMD * Possession of a valid Colorado driver's license Desired Qualities The ideal candidate is calm under pressure, quick-thinking, and driven to serve with compassion. We seek candidates who are: * Able to thrive in fast-paced, detail-oriented environments * Clear, calm, and confident communicators under stress * Tech-savvy multitaskers skilled in managing multiple systems * Compassionate, resilient team players with integrity * Self-starters who work independently under pressure with minimal guidance Training and Certification All new dispatchers complete a structured training program through our APCO Accredited Training Program. This nationally recognized program ensures dispatchers are trained to the highest standards in call-taking, law enforcement dispatch, fire dispatch, and emergency medical dispatch. Required certifications include: * State and federal systems access (CCIC/NCIC) * Crisis Intervention Training (CIT) * NENA Core Competencies for Emergency Communications Working Conditions * Work is performed in a closed, secure communications center with multiple computer monitors, continuous phone and radio traffic, and frequent interruptions * Dispatchers must sit or remain at a workstation for long periods while maintaining intense focus and attention to detail * The position requires working under high-pressure conditions, making rapid and accurate decisions that directly affect community and responder safety * Critical incidents often involve exposure to traumatic or emotionally distressing content; dispatchers must manage stress and maintain professionalism at all times * Schedules include nights, weekends, holidays, mandatory overtime, and on-call shifts to ensure 24/7 coverage Note: The successful applicant must be able to perform all job functions, unassisted, at a pace and level consistent with operational requirements. ADDITIONAL INFORMATION: In the event of an emergency/disaster in or near the County, all County employees are expected to make every effort to be available to assist the County Manager, Elected/Appointed Officials and Department Directors to ensure the continued operation of any and all necessary County functions. This may mean being available to perform additional duties and hours beyond what is normally required. In the event that an exempt employee does work more than 40 hours a week in support of County operations during an emergency, such employee may receive overtime or other appropriate wage compensation in accordance with existing County policies or at the discretion of the County.
    $63.3k-87.4k yearly 60d+ ago
  • Dispatcher: Dept of Public Safety

    University of Nebraska Omaha Portal 4.2company rating

    Dispatcher job in Nebraska

    Essential Functions Receives incoming emergency and non-emergency calls requesting police, fire, and EMS assistance. Operates telephone, radio and computer-aided dispatch ( CAD ) systems and dispatches emergency units and/or personnel in response to requests for assistance. Coordinates communications during field activity and relays information to appropriate department, public safety officials, or other agencies. Monitors close circuit television system, visual display of intrusion alarm/fire alarm systems with audio alert, card access system, electronically lock and unlock doors when authorized. Responsible to alert campus community of pressing issues through texting and paging programs. Also maintains records; typing and filing. Ability to work well under pressure, during both routine and intense emergency situations with the ability to remain calm, communicate effectively with callers and emergency responders. High attention to detail, strong customer service skills, and familiarity with campus and city geography is highly desired. Ability to multitask and work with frequent interruptions is paramount. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly walks and stands; may run, sit, bend, reach, or stoop. May lift up to 50 lbs. Hears, speaks, sees, and use of hands. Required Qualifications High School or equivalency. Experience with multi-line phone system, customer service, and computers and proficient typing skills. Must successfully pass background investigation. Preferred Qualifications Two or more years working with public safety communications. Use of a computer aided dispatch ( CAD ) and multi-channel public safety radio system. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly works indoors. Noise level is low to moderate. Workload is subject to varying and unpredictable situations. Handles nonemergency, emergency, or crisis situations. Subject to many interruptions and pressure due to multiple calls. Requires judgment and action in emergency situations. Work Schedule Shift and days off are subject to bid. Works holidays and weekends, subject to changing work schedule.
    $29k-34k yearly est. 60d+ ago
  • Dispatch Coordinator

    Bish's RV

    Dispatcher job in Cheyenne, WY

    The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay $18-20 per hour. Key Objectives: Optimize technician productivity and shop efficiency Ensure accurate and prioritized dispatching Deliver exceptional communication and customer service Track and improve key performance metrics Foster a collaborative and positive work environment Responsibilities: Technician Workflow Coordination Assign repair orders (ROs) to technicians based on skill level, availability, and job priority. Monitor job progress and ensure adherence to schedules and promised timelines. Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities. Communicate clearly with technicians to set expectations and address concerns. Shop Capacity and Efficiency Management Ensure the shop operates at maximum capacity by efficiently scheduling jobs. Minimize technician downtime through proactive staging and prioritization of work. Collaborate with the service manager to identify and resolve bottlenecks in workflows. Utilize dispatching tools and software to maintain accurate records and performance metrics. Repair Order Accuracy and Priority Management Review repair orders to confirm clarity and accuracy before assignment. Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks. Provide feedback to service advisors when ROs need clarification or additional information. Customer Service and Communication Maintain communication with service advisors regarding job progress and expected completion times. Escalate any delays or issues impacting customer satisfaction to the service manager. Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery. Performance Tracking and Reporting Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time). Report daily performance results to the service manager, highlighting successes and areas for improvement. Use data to identify patterns and recommend workflow adjustments to improve overall shop performance. Team Collaboration and Development Foster strong working relationships with technicians, service advisors, and managers. Provide input on technician performance to support training, recognition, and development initiatives. Promote a positive and collaborative team environment. What you'll bring: Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential. Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments. Excellent communication and interpersonal skills to coordinate with diverse teams and customers. Proficiency with scheduling software, dispatch tools, or similar platforms. Ability to analyze data and make informed decisions to optimize operations. Familiarity with repair processes or technical workflows is beneficial but not required. Proven ability to work collaboratively and foster a positive, productive team environment. Ability to pass a background and drug test Demonstrate alignment with the Company's vision, mission, and core values in all interactions Expected Results: Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals. Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling. Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction. Job Priority Management: Maintain an effective priority system that aligns with service department goals. Repair Order Accuracy: Ensure ROs are clear and accurate before assignment. Communication: Facilitate seamless communication among technicians, service advisors, and customers. Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery. Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization. Resources: Dispatching and scheduling software Performance data and reporting tools Clear SOPs and repair order processes Strong communication channels Training and development materials Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $18-20 hourly 16d ago
  • Dispatch Coordinator

    Bishs RV Inc.

    Dispatcher job in Cheyenne, WY

    Job Description The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay $18-20 per hour. Key Objectives: Optimize technician productivity and shop efficiency Ensure accurate and prioritized dispatching Deliver exceptional communication and customer service Track and improve key performance metrics Foster a collaborative and positive work environment Responsibilities: Technician Workflow Coordination Assign repair orders (ROs) to technicians based on skill level, availability, and job priority. Monitor job progress and ensure adherence to schedules and promised timelines. Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities. Communicate clearly with technicians to set expectations and address concerns. Shop Capacity and Efficiency Management Ensure the shop operates at maximum capacity by efficiently scheduling jobs. Minimize technician downtime through proactive staging and prioritization of work. Collaborate with the service manager to identify and resolve bottlenecks in workflows. Utilize dispatching tools and software to maintain accurate records and performance metrics. Repair Order Accuracy and Priority Management Review repair orders to confirm clarity and accuracy after assignment. Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks. Provide feedback to service advisors when ROs need clarification or additional information. Customer Service and Communication Maintain communication with service advisors regarding job progress and expected completion times. Escalate any delays or issues impacting customer satisfaction to the service manager. Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery. Performance Tracking and Reporting Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time). Report daily performance results to the service manager, highlighting successes and areas for improvement. Use data to identify patterns and recommend workflow adjustments to improve overall shop performance. Team Collaboration and Development Foster strong working relationships with technicians, service advisors, and managers. Provide input on technician performance to support training, recognition, and development initiatives. Promote a positive and collaborative team environment. What you'll bring: Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential. Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments. Excellent communication and interpersonal skills to coordinate with diverse teams and customers. Proficiency with scheduling software, dispatch tools, or similar platforms. Ability to analyze data and make informed decisions to optimize operations. Familiarity with repair processes or technical workflows is beneficial but not required. Proven ability to work collaboratively and foster a positive, productive team environment. Ability to pass a background and drug test Demonstrate alignment with the Company's vision, mission, and core values in all interactions Expected Results: Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals. Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling. Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction. Job Priority Management: Maintain an effective priority system that aligns with service department goals. Repair Order Accuracy: Ensure ROs are clear and accurate after assignment. Communication: Facilitate seamless communication among technicians, service advisors, and customers. Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery. Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization. Resources: Dispatching and scheduling software Performance data and reporting tools Clear SOPs and repair order processes Strong communication channels Training and development materials Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $18-20 hourly 17d ago
  • Public Safety Dispatcher

    City of Lincoln, Ne 4.0company rating

    Dispatcher job in Lincoln, NE

    HOURS: FULL TIME; Variable 8, 10 or 12 hour shifts with rotating days/evenings/nights/weekends and holidays. The City of Lincoln is currently accepting on-line applications for the position of Public Safety Dispatcher. If you are interested in a fast-paced, challenging work environment this job may be for you! Public safety dispatchers play a vital role in public safety by expertly managing emergency and non-emergency calls for service. They operate a sophisticated network of technology-including phone and radio systems, Computer Aided Dispatch (CAD), and data systems-to quickly process and relay critical information. While maintaining calm under pressure, dispatchers provide life-saving instructions, such as CPR guidance, and ensure that accurate, timely information is delivered to law enforcement, fire, emergency medical services (EMS), and other response teams. Precision is essential; dispatchers are responsible for keeping detailed, accurate records of all communications, whether from callers or responders in the field. They work as part of a coordinated team-often in collaboration with other Communications Centers-to ensure seamless, efficient responses to a wide range of incidents. At the heart of the role is commitment to community safety, service, and teamwork. By leveraging advanced technologies and strong partnerships, public safety dispatchers support both the public and emergency personnel in moments that matter most. Their work is grounded in the values of the Lincoln Emergency Communications Center: Professionalism, Respect, Integrity, Dedication and Excellence. The Lincoln Police 911 Center is a nationally accredited Center through CALEA (Commission on Accreditation for Law Enforcement Agencies, Inc.). Lincoln is one of the few cities in the United States where Police, Fire, and Communications have all received national accreditation. Lincoln received accreditation in 2002 making it only the 14th center in the nation to be accredited by CALEA. Career Opportunities The Public Safety Dispatcher is considered the first, first responder of the emergency response team. These professionals, are required to gather essential information from citizens, and take control of situations that may be chaotic, tragic, stressful, confusing, and frantic in order to dispatch the appropriate first responders to the scene. Public Safety Dispatchers must be organized, adept at multi-tasking, level-headed, calm and trustworthy. Their work within the emergency response system often places them at the front end of life or death situations. Training requirements for these positions are demanding, rigorous and steadfast. New employees will be required to successfully complete a classroom training academy and extensive on-the-job training. Career advancement opportunities include promotion to Senior Public Safety Dispatcher, Certified Training Officer, Training Supervisor, and Public Safety Dispatch Supervisor. Senior Public Safety Dispatcher - $29.46-37.62 Duties Dispatchers operate an emergency service console and sophisticated technical equipment receiving and dispatching calls for police and sheriff units, fire companies, EMS (emergency medical systems) units, fire/rescue squads and other emergency services. Responsibilities include operating radio consoles, CAD (computer aided dispatch) terminals, EMD (emergency medical dispatch) systems, and related emergency communication equipment; receiving calls via the 911 emergency lines; performing radio tests on communication equipment; maintaining logs and records of all calls received and nature and disposition of each dispatch; maintaining CAD status monitor of units in and out of service; and transferring or referring calls to proper local, state, and federal agencies. Selection Process The selection process consists of a pre-employment on-line exam, an oral interview, background check, medical and psychological investigation. Candidates who successfully complete the final phase are offered employment with the Lincoln Police Department Emergency Communications Center. Applicants with diverse backgrounds and educational experience are encouraged to apply. All required training is completed in-house. Qualifications High School graduate or G.E.D. Necessary Special Requirements: Emergency Medical Dispatch certification and CPR certification, provided by Lincoln Police Department, is required prior to the completion of the probationary period. Certification on the National Crime Information Center computer system, which is provided by Lincoln Police Department as required. NO FELONY CONVICTIONS OR SERIOUS MISDEMEANORS. Testing: You will receive an email with a link to complete the on-line exam. The email will come from "TestGenius" and will be sent within 48 hours after your application has been received. You will have 7 days to complete the exam. Interview: If you successfully pass the on-line exam, you will be invited to an in-person interview.
    $42k-51k yearly est. 11d ago
  • HVAC Service Dispatcher

    Opportunity Interactive

    Dispatcher job in Fort Collins, CO

    Service Dispatcher - Fort Collins, CO Pay: $25/hr - $32/hr DOE + Great Benefits Are you highly organized, quick-thinking, and great at keeping operations running smoothly? We're looking for a motivated Service Dispatcher to join our team in Fort Collins, CO. In this role, you'll be the key connection between our customers and our field technicians-coordinating schedules, solving problems, and ensuring every service call is handled with professionalism and care. This is a fantastic opportunity for someone who thrives in a fast-paced environment and wants to grow with a supportive, reputable company. What You'll Do * Manage incoming service requests and customer inquiries * Schedule and dispatch technicians efficiently across the service area * Track technician availability, job status, and service timelines * Maintain clear communication with customers, field teams, and management * Resolve scheduling issues or service concerns with professionalism * Ensure accurate documentation of service calls and daily activity What You Bring * High school diploma or equivalent (additional training is a plus) * Previous dispatching or customer service experience preferred * Strong communication and relationship-building skills * Excellent multitasking and time-management abilities * Ability to stay calm, organized, and solution-focused under pressure * Basic computer proficiency What We Offer * Competitive hourly pay: $25 - $32/hr depending on experience * Medical insurance, life insurance, and short-term disability * Paid vacation, paid sick time, and paid holidays * Opportunities for long-term growth and career advancement * A supportive team environment where your contributions truly matter If you're a detail-oriented professional who enjoys helping customers and supporting field teams to deliver outstanding service, we'd love to hear from you. Apply today with your resume, and take the next step in your career!
    $25-32 hourly 21d ago
  • E911 Public Safety Dispatcher

    Lake County Government 3.7company rating

    Dispatcher job in Leadville, CO

    Department: Emergency Communications Center Reports To: E911 Communications Supervisor Classification: Full-Time, Non-Exempt Compensation Range: $50,696.60 - $60,780.70 annually **Open until filled** Planned start date: January 12, 2026 Compensation based on years of experience as a certified Public Safety Dispatcher or equivalent. 2026 Pay Scale - Public Safety Dispatcher SeriesClassificationAnnual SalaryCTO / 6 Month Probation $53,231.40Public Safety Dispatcher I$56,703.00Public Safety Dispatcher II$58,404.10Public Safety Dispatcher III$60,156.30Public Safety Dispatcher IV$61,960.90Public Safety Dispatcher V$63,819.80 Benefits & Incentives Lake County offers a competitive benefits package. Details can be found at: Employee Benefits | Lake County, CO Available Incentives Include: Communication Training Officer (CTO) Certification Pay - incentive added to salary. Professional Development Support - including instructor courses and education opportunities. Advanced Education Pay - up to a 6% salary increase for applicable college degrees. Bilingual Pay Incentive - supplemental pay for demonstrated Spanish/English fluency. Overtime Opportunities - paid at 1.5x hourly rate. Annual Health & Wellness Allowance for county employees. End-of-Year Bonus based on months of service. Position Summary The Public Safety Dispatcher serves as a highly skilled communications professional within the Lake County Emergency Communications Center. Under the general supervision of the Communications Supervisor and direction of the Lake County E911 Authority Board, the dispatcher provides essential emergency and non-emergency communications support to the public, law enforcement, fire services, EMS, and various partner agencies. Dispatchers must use sound judgment, critical decision-making skills, and adhere to all directives, policies, procedures, and legal requirements. This role requires the ability to remain calm and effective under intense pressure, communicate clearly with distressed or emotional callers, and anticipate the needs of first responders. Dispatchers may work independently in the communications center and must be able to function within a structured chain of command. Mandatory overtime may be required.Essential Duties & Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Primary Functions Answer, process, and prioritize 911 emergency calls and dispatch the appropriate law, fire, medical, or rescue response. Perform CCIC/NCIC queries and relay information to authorized personnel. Monitor courthouse video surveillance and notify appropriate units of security concerns. Respond to administrative and non-emergency calls, providing information or referral as appropriate. Enter, confirm, modify, and clear warrants as directed by law enforcement, courts, or judicial offices. Maintain accurate, timely documentation within CAD and communication systems. Supervisory Responsibilities None. Hazard Notice This position involves exposure to: High-stress and fast-paced situations Traumatic or emotionally disturbing calls Extended periods using headsets and computer systems A 24/7 operational environment including nights, weekends, holidays, and emergency activations Dispatchers must maintain professionalism, composure, and decision-making accuracy under pressure.Minimum Requirements High school diploma or equivalent Valid driver's license Clean criminal and driving record (no felonies) Ability to obtain: Colorado Bureau of Investigation OSN License Notary Public certification Proficiency in MS Word, Excel, CAD, and basic computer programs Strong multitasking, typing, and communication abilities Ability to pass all required pre-employment testing, including: CritiCall dispatch exam Physical ability evaluation Psychological evaluation Oral board interview Drug screening (continuous and random testing may apply) Vision, Hearing & Physical Requirements Adequate vision with or without correction to read reports and computer screens Adequate hearing to communicate via telephone and radio systems Ability to climb, stoop, kneel, bend, crouch, twist, reach, and lift up to 20 lbs Manual dexterity for typing and operating communication equipment Ability to sit for long periods Ability to work extended operational hours during critical incidents (wildfires, avalanches, search & rescue, active shooter events, etc.) Physical Exam Components May Include: Urine drug screen Hearing and vision screening Orthopedic evaluation Grip strength and balance testing Height and weight measurement Additional exams as required by medical provider Physical Activity & Work Environment This position requires: Prolonged sitting, computer use, and headset operation Occasional standing, walking, bending, kneeling, reaching, or climbing Operation of standard office and dispatch equipment Exposure to emotionally charged interactions with the public Work in a high-volume, high-stress, fast-paced environment Occasional outdoor exposure when duties require Occasional travel to off-site locations Availability to work nights, weekends, holidays, and be on-call as needed EOE Statement Lake County is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, or veteran status. Assistance or accommodation during the application process due to a disability is available upon request. Notice of Work Authorization Requirement Applicants must be authorized to lawfully work for any employer in the United States. Lake County is unable to sponsor or take over sponsorship of an employment Visa. Notice of Emergency/Disaster Responsibilities All Lake County Employees may be required to work as a Disaster Service Worker when a local declaration of emergency or disaster is declared by the Board of County Commissioners. To be prepared for this role, all employees and emergency service function (ESF) leads will attend emergency management trainings and exercises as requested by the Director of Emergency Management. With advanced notification from OEM, employees will make reasonable efforts to attend training events in coordination with other employees and supervisors. Other Duties Please note that this job description does not intend to cover or contain a full comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Expected Duration of the Application Process Due to the nature of the application and selection process for Lake County full-time positions, applicants can reasonably expect the application process to take a significant amount of time to complete before a decision is made to hire or not to hire. Typically, it takes approximately two (2) to four (4) weeks from the date of application to complete the entire selection process. The length of time it takes to complete the process can vary depending on a variety of factors. Please note that this is an estimated duration of the selection process. Powered by JazzHR crs MAsmbis
    $50.7k-60.8k yearly 6d ago
  • Service Dispatcher

    Add Staff, Inc. 3.8company rating

    Dispatcher job in Colorado Springs, CO

    Summary: A locally owned and operated Plumbing and Heating company is looking for their next well-qualified service department dispatcher to join their team. They are a BBB Accredited company, with an A+ rating. Essential Functions: Serves as daily point of contact for all Service Technicians Works with Customer Relations Specialists to assign appropriate service technicians to service calls Assigns Techs to their 1st call of the day and subsequent calls through the day Calls customers to schedule appointments or communicate about upcoming appointments Coaches Technicians as they need help on service calls Monitors Techs progress on each job; calls Tech if call is taking longer than expected; obtains technical help for Techs from the Plumbing, HVAC and Utility Managers and their teams as needed Monitors dispatch board throughout the day to maximize utilization of service technicians; makes a special effort to fit calls in between other calls Monitors Techs time on each call and signs off on timecards after verifying accuracy of time recorded; matches timecards to time listed on Work Orders Verifies with Tech that they are complete prior to leaving each job assignment; verify if Tech needs to order parts or schedule a 2nd service call prior to leaving the work site. Reminds Techs to collect payment on COD calls Verifies Techs are writing serial numbers and model numbers on Work Order paperwork; verifies Techs are writing the Work Order number and date on any stickers left on installed equipment and reminds Techs to get customer signatures on paperwork Checks in with each Technician for an end of day call Handles COD paperwork and works with Accounts Receivable on accuracy and completeness of paperwork and collected payments Answers overflow incoming service calls from customers; creates work orders; schedules appointments Works on call for the Dispatch rotation Additional relevant duties as assigned by the Service Manager Education: High School Diploma; Advanced Office Training preferred; Trade Experience helpful Knowledge, Skills and Abilities: Field experience preferred Strong attention to detail Advanced plumbing or HVAC background Background in team building and supporting a team Strong time management skills Effective phone skills High degree of effective communication skills Ability to encourage and support colleagues Work Environment: This job operates in a professional office environment. The role routinely uses standard office equipment and works inside with others. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing this job, the employee is regularly required to sit, stand, speak, hear, use eye/hand coordination, use motor skills, and use personal office equipment. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Placement: Contract to Direct Schedule: Monday - Friday, either 7:00 AM- 4:00 PM or 8:00 AM- 5:00 PM. After training, there is a rotation covering after hours on-call schedule (with additional compensation- discussed further at time of interview), which typically occurs once every 5-6 weeks. The on-call schedule will be Friday through Thursday, afterhours. The on-call schedule is produced quarterly. Pay Range: Non-Union $23.00-$34.00 per Hour Union Wage if Applicable Location: 80907 AAP/EEO Statement: This company is an equal opportunity employer. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $23-34 hourly 17d ago
  • Operations Dispatcher - Instructional Support Facility

    Cherry-Creek 4.1company rating

    Dispatcher job in Colorado

    FLSA: Non-Exempt COMPENSATION SCHEDULE: Link to ******************************************** Educational Support Personnel Compensation PAY GRADE: Range 9 BENEFITS: Our employee benefits package includes medical insurance, dental insurance, vision insurance, health savings accounts, flexible spending accounts, life insurance, accidental death and dismemberment, long term disability, critical illness insurance, and accident insurance. Visit our website for full details. SUPERVISOR: Supervisor or designee. SUMMARY: Receive incoming telephone and/or radio calls regarding emergency and non-emergency situations, determine response requirements, and dispatch appropriate personnel to situations. Accurately enter, update, and retrieve information utilizing computerized data and telephone systems. Relay critical information and messages to and from District sites and personnel and external emergency response agencies. DUTIES AND RESPONSIBILITIES: The following tasks describe the basic functions of the job; not all tasks may be performed by each employee. Duties and assignments may vary based on building assignment and academic year. The following frequencies and percentage of time spent are approximations only. Receive incoming telephone and/or radio calls regarding emergency and non-emergency situations; interrogate requestors to obtain detailed information regarding location and nature to determine the proper response necessary according to protocol. [Daily, 25%] Receive all incoming requests for services through work orders, phone, radio, alarm monitoring, and/or computer messages and assign to proper personnel by radio or other methods according to established procedure. [Daily, 25%] Determine dispatch response requirements and dispatch to appropriate personnel based on relative priorities of situations and protocols, and follow up in accordance with established District policies and procedures. [Daily, 15%] Monitor non-emergency and emergency incidents (accidents, medical situations, alarms, etc.), utilizing maps to determine appropriate asset based on locations. [Daily, 10%] Accurately enter, update, and retrieve information utilizing computerized data and telephone systems regarding status updates, student ridership, student addresses, unit locations, stops locations, GPS coordinates, and bus route coverage. [Daily, 5%] Monitor and relay information from multiple systems including but not limited to: Safe2Tell, security cameras, and building access cards. [Daily, 5%] Relay critical information and messages to and from District sites, to internal administrators, external emergency response agencies, and to all other individuals or groups requiring notifications. [Daily, 5%] Participate in the daily operations management, including assessing driver and para-educator call-outs, driver and para-educator check-in, vehicle availability, assisting bus drivers with route directions, and other assistance as needed. [Daily, 3%] Responsible for recording and tracking information: on-time performance using GPS data, requests, dispatches, work orders, and maintaining files of information relating to emergency calls such as personnel rosters, emergency call-out lists, accidents/incidents, and personnel issues. [Daily, 3%] Maintain access to, and security of, highly sensitive materials. [Daily, 2%] Perform other related duties as assigned or requested. [Daily, 2%] MINIMUM QUALIFICATIONS: High school diploma or equivalent. Dispatch, call center, security, law enforcement, or military experience. Must meet insurability requirements of the Colorado School District Self-Insurance Pool. Basic knowledge of typical office equipment such as telephones, copiers, fax machines, email, etc. Basic knowledge of Microsoft Office and various software applications. Basic knowledge of Department of Transportation (DOT), FMCSA, CDE, and CDL rules and regulations, and state and federal laws applicable to students. Basic knowledge of 2-way radio procedures. Basic knowledge of GPS-Based Automatic Vehicle Location (AVL) systems. Basic organizational skills and ability to multi-task. Basic interpersonal relations skills. Intermediate public relations skills. Intermediate verbal and written communication skills. Ability to operate base radio. Ability to communicate clearly in a timely manner, using professional demeanor and radio etiquette. Ability to work alone and collaboratively in a high stress environment using professional manners, following direction and keeping safety at the forefront of every interaction. Ability to interact with other employees professionally. Ability to assess alternate routes and road hazards. Ability to maintain confidentiality in all aspects of the job to include HIPAA, HITECH, FERPA, other medical information, and student accommodations. Ability to work in a collaborative environment and interact positively and constructively with supervisors, staff members, students, the community, and other District stakeholders. Priority on student safety and customer service to all customers. Criminal background check and fingerprinting required for hire. REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: All certifications, licenses, and registrations must be valid and unexpired. Colorado driver's license. PREFERRED QUALIFICATIONS: Experience with emergency response. Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. Bilingual (English and additional language). Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement. PHYSICAL AND MENTAL DEMANDS/WORK ENVIRONMENT: Must be willing to work a flexible schedule, including on-call and shift work. Light physical effort (lifting up to 10 pounds). Frequent standing and walking. Prolonged and confined sitting with limited freedom to move about. Occasional bending. Occasional lifting, pulling, and pushing. Good motor skills. Manual dexterity to operate a computer keyboard. Repetitive motions/reaching. Close, distance, color, and peripheral vision. Visual concentration, depth perception, and ability to adjust focus. Eye/hand coordination. Speaking and hearing. Concentrated reading/writing/mathematics. Typical emergency response/reactive environment. Last Updated: 2020/2021
    $37k-46k yearly est. Auto-Apply 22h ago
  • Communications Officer/Emergency Dispatcher

    City of Rawlins

    Dispatcher job in Rawlins, WY

    JOIN OUR TEAM: The Rawlins Police Department is looking for individuals ready to make a difference in a challenging but rewarding career. If you're looking for a long-term career, you're just the kind of person we're looking for. Lifestyle: Rawlins prides itself on its friendly faces and small-town values. We have breathtaking landscapes and unparalleled outdoor recreation - If you love the great outdoors, Rawlins, Carbon County is the place to be. Carbon County is 7,897 square miles from the mountains to the deserts. We are known for our gorgeous mountains, scenic vistas, and pristine rivers and streams. Our wide-open spaces and low population make for some of the best recreational opportunities found. Rawlins has a charming atmosphere of small boutiques, first-class restaurants, casual eateries, and beautiful parks. Community: We have a strong and positive relationship with our community. We depend on one another, and we know our neighbors. We embrace traditional core values such as honesty, equality, kindness, compassion, treating people the way you want to be treated, and helping those in need. Rawlins has comprehensive health care, room for family growth, and a school system that inspires excellence with small classroom sizes providing quality education for all students. Opportunities: The Rawlins Police Department Communications Center offers many training opportunities and opportunities for advancement. We offer plenty of opportunities for personal growth and professional development. Pay and Benefits: Competitive Pay: Starting pay for a new Communications Officer is $42,619.20 a year. Lateral Communications Officers are highly encouraged to apply with starting wages dependent on experience. We offer paid overtime. Communications Officers are eligible to receive predetermined hourly increases for certifications and educational degrees. Paid Insurance Premiums: The City of Rawlins pays all employee insurance premiums, a savings of $320 a month and $3840 a year for a family. Pension: You are eligible for a 20-year retirement at 50% of your top five earning years, 62.5% at 25 years, and 75% after 30 years. No State Income Tax: Citizens of Wyoming do not pay personal or corporate state income taxes, no retirement income taxes, and enjoy low property and sales tax rates. Paid Academy: All new Communications Officers will attend the Wyoming Law Enforcement Academy. The Rawlins Police Department pays for the academy tuition while also paying the Communication Officer's salary. Life Insurance Sick Leave 15 Vacation Days and 6 Holidays per year Dental and Vision Coverage available All necessary equipment and training provided Job Duties: We are looking for dedicated individuals to perform various communication duties and maintain public safety. The communications officer's responsibilities will include analyzing and transmitting appropriate information to law enforcement, fire, ambulance and other personnel. Communications Officers are responsible for answering 911 lines and non-emergent lines and taking the appropriate action for the caller by dispatching the appropriate agency. To be successful as a communications officer, you should have the ability to remain level-headed in stressful situations. An outstanding Communications Officer should be intuitive and able to exercise sound judgment. Record calls and activities Maintains records of cases and activities Maintain confidential information Interviewing callers to determine their needs Operates NCIC/NLETS computer terminal and auxiliary equipment, pagers, computers, and a wide variety of office equipment Provides general assistance to the public in preparing complaints and reports and in providing information Responding to emergency and non-emergency situations. Requirements: 18 Years Old High School Diploma or evidence of an equivalent achievement U.S. Citizen Strong Moral Character No felony or domestic violence convictions Salary: Grade 9, starting at $42,619.20 annually Applicants MUST complete and submit the Rawlins Police Department Application. Applications are available on the City of Rawlins website *********************** under Employment. Feel free to call ************ with any questions.
    $42.6k yearly 60d+ ago
  • Transportation Dispatcher - Hiring Now

    Ztrip FTC

    Dispatcher job in Fort Collins, CO

    Job DescriptionTransportation Dispatcher zTrip - Fort Collins, CO zTrip, North America's largest taxi network with over 6,000 vehicles in 38 cities, is hiring a Transportation Dispatcher in Fort Collins! We're looking for dependable, detail‑oriented professionals to coordinate daily transportation activity, support drivers, and ensure every trip runs smoothly. Responsibilities of a Transportation Dispatcher: Assign and schedule trips based on driver availability and customer needs Monitor real‑time fleet activity to maintain on‑time performance Communicate route details, updates, and schedule changes clearly and professionally Maintain accurate records of routes, vehicle assignments, and trip coordination Collaborate with dispatch and operations teams to improve efficiency Handle unexpected challenges with calm, solution‑focused professionalism Requirements of a Transportation Dispatcher: Experience in dispatching, logistics, scheduling, or transportation operations (preferred) Strong multitasking, problem‑solving, and organizational skills Excellent communication and interpersonal abilities Ability to stay focused in a fast‑paced, time‑sensitive environment Familiarity with dispatch systems, GPS tracking, or routing software (a plus) Valid driver's license required What We Offer of a Transportation Dispatcher: Competitive hourly pay Health, dental, vision, and life insurance Paid Time Off (PTO) + paid holidays 401(k) with company match Career growth opportunities within a rapidly expanding transportation network Supportive, team‑oriented work environment Why Work at zTrip? Join the largest taxi transportation network in North America Play a key role in delivering safe, dependable service across multiple cities Be part of a mission‑driven organization that values innovation, service, and community Make a meaningful impact in the evolving mobility and transportation industry Apply Today Ready to make an impact? Join zTrip Fort Collins as a Transportation Dispatcher and help keep our communities moving safely and efficiently every day. Apply now!
    $31k-41k yearly est. 2d ago
  • Emergency Medical Dispatcher

    Legacy EMS

    Dispatcher job in Colorado Springs, CO

    Job Title: Dispatcher/Medical Communication Specialist Company Overview: Join our dynamic team dedicated to providing top-notch medical transportation services. We are one of Colorado Springs leading providers in the industry, committed to ensuring swift and efficient response to medical transportation requests. As a Dispatcher/Medical Communication Specialist, you'll play a crucial role in coordinating and dispatching resources to meet the needs of our clients and patients. Position Overview: We are seeking a highly organized and detail-oriented individual to fill the role of Dispatcher/Medical Communication Specialist. The successful candidate will be responsible for receiving requests for medical transportation, accurately entering transport information into our system, and determining the appropriate level of response. Additionally, you will deploy the most suitable field resources to fulfill each request promptly and effectively. Essential Functions: The essential functions of this job include, but are not limited to: - Operate CAD equipment - Knowledge of Insurance and Requirements - Ability to quote correct prices for private pay transports - Perform dispatch, radio communications - Determine the nature and location of each call and make calculated decisions based on these calls - Monitor and coordinate the movement of vehicles throughout the system by operating the radio console to maintain priority and non-routine communications - Maintain the status of all Legacy vehicles and personnel at all times - Receives telephone or radio reports - Receive and record accurate information - Receives incoming phone calls - Performs other related duties as assigned by your Supervisor or Administration - Maintain HIPPA compliance in all aspects of MedComm - Required to keep the dispatch area neat and tidy - Required to be professional in all aspects of their duties including appearance and dialogue - Required to communicate well with all Medics and other Dispatchers - Know the guidelines, protocols, policies, etc. that Legacy has put in to place for all Legacy employees Qualifications: IAED (Or equivalent) Emergency Medical Dispatcher Certification High School Diploma or GED (required) AHA BLS Certification (required within 3 months of hire) Knowledge of Medical Terminology (preferred) Computer Literate (required) Radio Literate (preferred) Ability to interpret computer-generated maps (required) Ability to read and interpret documents, such as street maps, instructions, or procedure manuals (required) Ability to speak effectively (required) Able to exhibit critical thinking skills (required) If you are a motivated and dedicated individual looking to make a difference in medical transportation, we encourage you to apply for the Dispatcher/Medical Communication Specialist position. Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining our team. We look forward to hearing from you!
    $39k-50k yearly est. 60d+ ago
  • Police Dispatcher - University Police

    Ustelecom 4.1company rating

    Dispatcher job in Laramie, WY

    Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! Why Choose Us? At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include: Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan. Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs. Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure. Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth. Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources. At the University of Wyoming, we are committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW's Benefits Summary. JOB TITLE: Police Dispatcher JOB PURPOSE: Provide telephone and radio dispatching services to inform and direct campus police patrol units to incidents requiring their attention; provide information to students, staff, faculty and the public. This position has been deemed essential as addressed in the University of Wyoming's Employee Handbook. Employees in essential positions may be required to work during emergency closures and winter closure based on the nature of their job duties and the reasons for the closure. ESSENTIAL DUTIES AND RESPONSIBILITIES: Receive and respond to emergency and informational telephone calls including 911 emergency lines, radiophone, telephone for the hearing impaired, and the University directory assistance console. Initiate and receive public safety radio traffic using a multi-band law enforcement network to dispatch police officers; monitor frequencies of the city, county, and state law enforcement agencies; maintain logs according to Federal Communications Commission regulations. Operate computer-aided dispatch system including maintaining officers' radio logs, typing case reports, and checking on property or criminal activity. Operate Teletype to enter or verify wanted people and property. Monitor alarm and video security systems. Maintain computerized records of auto registration permits and citations issued. Provide directory assistance and information to the public; assist with lost and found; provide weather information for emergency conditions. Receive and log warrants for county and city law enforcement agencies; issue warrants for University police officers' use. SUPPLEMENTAL FUNCTIONS: Receive radioactive material deliveries after normal work hours. Check weapons in and out for students; maintain records. Change tapes and clean the Dictaphone recording system. Maintain records including after-hour contact list, check-out sheets for keys and portable radios and daily activity log. COMPETENCIES: Attention to Detail Integrity Work Prioritization & Management Safety Awareness Quality Orientation Analysis/Problem Identification MINIMUM QUALIFICATIONS: Education: High School Diploma or GED Experience: 1 year work-related experience Required licensure, certification, registration or other requirements: Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP. Certification to operate a Teletype must be obtained within six months of employment. Must be certified through State of Wyoming every two years. DESIRED QUALIFICATIONS: Knowledge Of: Campus Police Department and University policies and procedures Campus building locations and general street layouts Skills and Abilities to: Effectively communicate, both verbally and in writing Listen effectively and obtain accurate and detailed information Operate communications equipment (multi-line telephones, base radio, computer terminals, and teletype equipment) quickly and accurately Remain calm and exercise judgement in making decisions in emergency situations under heavy workloads Maintain confidentiality and work under stressful conditions REQUIRED APPLICATION MATERIALS: Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application: Cover letter Resume or C.V. Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position). WORK LOCATION: On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus. WORK AUTHORIZATION REQUIREMENTS: The successful candidate must be eligible to work in the United States. Sponsorship for H-1B work authorization or work visa is not available for this position. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
    $47k-60k yearly est. Auto-Apply 3d ago
  • Service Dispatcher

    Eaton Sales & Service 2.6company rating

    Dispatcher job in Denver, CO

    Eaton Sales and Service is currently seeking a Service Dispatcher based in our Denver, CO location. Does this sound like you: Do you have a solid work ethic? Are you comfortable using a computer? Does working for a 103-year-old, financially stable company on the cutting edge of new technology appeal to you? Highly organized and able to multitask? Excellent communication skills? Job responsibilities: Present yourself professionally as a representative of Eaton. Scheduling and dispatching of service technicians across multiple states. Communicating with management to resolve issues and satisfy requests for service. Creating work orders. Organize and prioritize calls according to urgency. Higher starting pay with the following: Two to three years of experience dispatching in a fast-paced environment while multitasking several schedules and priorities. What Eaton provides you: Paid time off 401(k) matching Dental insurance Health insurance Health savings account Vision insurance Pay: Starting at $60k per year Job type: Full Time Schedule: Monday through Friday
    $60k yearly 60d+ ago
  • Dispatcher/Driver

    Cardinal Health 4.4company rating

    Dispatcher job in Denver, CO

    Pay Rate: $21.00 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 11/16/2025 *if interested in opportunity, please submit application as soon as possible. Shift/Schedule Monday-Friday 12:30am-9:00am Some Holidays required What does Nuclear Pharmacy contribute to Cardinal Health? Nuclear Pharmacy is responsible for providing radiopharmaceuticals and other drugs to medical care providers under highly regulated State and Federal guidelines may also consult with or advise physicians and nuclear medicine technologists on the safe and efficacious use of radioactive drugs for diagnosis and therapy. What Pharmacy Services & Delivery contributes to Cardinal Health Responsible for the prompt and accurate delivery and distribution of radiopharmaceuticals or oncology pharmaceuticals to medical care providers in accordance with customer demand and requirements of the assigned route. Prepares doses for shipment, prepares cases, wipes doses, and loads and unloads containers in keeping with the prescribed safety standards and Department of Transportation (DOT). Click here to watch a short video about what a Nuclear Pharmacy Driver does at Cardinal Health Responsibilities Assigns delivery routes to drivers and makes adjustments as needed Performs quality control checks as trained Processes incoming packages for pharmacy use Performs equipment checks for daily use Prepares and makes deliveries to customer accounts on assigned route using a company vehicle (non-cdl) Packages radiopharmaceutical medication for shipment, performs testing, and loads/unloads containers Uses a handheld tablet to scan customer orders for accuracy, obtain route stop information and navigation Processes packages returned from customer locations Maintains vehicles in proper working condition and may perform minor roadside repairs Performs general facility cleaning and other duties as required Qualifications High school diploma, GED or equivalent, or equivalent work experience, preferred Must hold a valid driver's license and have a good driving record Minimum of 18 years of age due to driving of company owned vehicle Prior delivery driving experience a plus Past driver dispatching experience preferred Ability to manage up to 75 pounds Comfortable driving in all weather conditions during day or night hours Ability to sit, stand, be mobile and operate a vehicle for extended periods of time Strong customer service and communication skills Ability to work weekends or be in a weekend rotation Ability to work holidays or be in a holiday rotation Ability to work on call or be in an on call rotation Flexibility to work various days, schedules, hours or overtime as needed Ability to use computers and tablets What is expected of you and others at this level? Applies acquired knowledge and skills to complete standard tasks Readily learns and applies new information and methods to work in assigned area Maintains appropriate licenses, training and certifications Works on routine assignments that require some problem resolution Works within clearly defined standard operating procedures and/or scientific methods Adheres to all quality guidelines Works under moderate degree of supervision Work typically involves regular review of output by work lead or supervisor Refers complex unusual problems to supervisor We support our veterans and will work with you during your military to civilian transition. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $21 hourly Auto-Apply 56d ago
  • 911 Emergency Dispatcher

    Archuleta County 3.5company rating

    Dispatcher job in Pagosa Springs, CO

    Archuleta County is seeking Emergency Dispatchers Archuleta County offers an excellent benefit package, including health and dental coverage, county match retirement plan, paid holidays, paid vacation, sick leave, 457 pre-tax retirement plans, and $50,000 of life and AD&D insurance. JOB SUMMARY: Receives, maintains, and directs communications between the public and police, fire, medical, and utility departments; handles both emergent and non-emergent communications. Performs public service relations; Provides medical pre-arrival care instructions. Performs data entry and retrieval on multiple computer systems. Duties are performed with a considerable degree of initiative and independence. ESSENTIAL FUNCTIONS: Answers incoming calls which include emergency calls for police, fire, rescue, and medical assistance, and utility and other non-emergent calls. Obtains information necessary for dispatching personnel and equipment; studies geographical locations to dispatch nearest available unit; operates base radio to dispatch appropriate personnel on a timely basis. Monitors and answers several radio frequencies for police and fire suppression services, and dispatches appropriate personnel. Inputs, retrieves, and maintains information in automated computer information system. Monitors, inputs, and retrieves information in the CCIC/NCIC (Colorado and National Crime Information Computer) System. Processes and files all police reports; maintains history records; prepares, retrieves and maintains master name crime indexes; receives, photocopies, disseminates, maintains criminal justice records; maintains radio log and recording; communicates with various agencies via teletype using CCIC/NCIC computer systems, and direct communications via phone and in person with all other agencies. Receives, directs and transmits all facsimile transactions. Assists in investigations by performing computer searches of parties under investigation or connected with cases. Transmits teletypes to other agencies. Requests documents and information from other agencies. Perform a variety of record keeping, filing and other general clerical work. MINIMUM QUALIFICATIONS Any combination of experience and training that would likely provide the required knowledge and abilities may be qualifying. Must be at least 18 years of age Education - High School diploma or equivalent Experience - One to three years of prior experience prefered. Licenses and Certifications: - CCIC/NCIC Certification - or the ability to become CCIC/NCIC operator certified within six months of hire. Emergency Medical Dispatch certified within six months of hire. CPR/First Aid Certification - or the ability to become certified within six months of hire.
    $50k yearly 60d+ ago
  • Service Dispatcher

    Parker Heating and Air, Inc.

    Dispatcher job in Parker, CO

    Job Description Be the heart of our team at Parker Heating and Air in Parker, CO! Are you ready to join a company that values your skills and rewards your dedication? As our full-time Service Dispatcher, you'll enjoy a competitive pay range of $18-$32/hour and incredible benefits, including: 100% paid health insurance 100% paid Aflac supplemental insurance 401(k) plan with up to 5% company match Paid vacations New company vehicles and equipment Flexible working hours Company parties & events Your ability to stay organized, communicate effectively, and provide exceptional customer service will shine in this role. If you thrive in dynamic environments and enjoy being the backbone of a team, this is your chance to make an impact every day. WANT TO KNOW MORE ABOUT OUR FAMILY-ORIENTED BUSINESS? We are a customer-focused heating, air-conditioning, and plumbing company for which excellence has been our hallmark since 2002. From winter's chill through the dog days of summer, our primary goal is to keep our clients' homes, throughout the southeast Denver Metro Area, comfortable for them and their families. But, that's just the beginning! We also offer them peace-of-mind as we ensure that their equipment operates safely, saves them money on their fuel bills, and delivers relief to those with allergies. We take special pride in the people we train and employ, a fact that is obvious in their attitude and integrity. We wouldn't have received a 2017 Angie's List Super Service Award and a 2019 Nextdoor Neighborhood Favorite Award without them! In order to attract and retain such awesome employees, we offer top pay, nice incentives, great benefits, extra perks, and opportunities to learn and advance in their career. We are an in-house testing facility for NATE certification and provide it to our employees at no charge. DO YOU MEET THESE QUALIFICATIONS? Working knowledge of ServiceTitan Experience with Microsoft Office, email, and internet First-class customer service skills Phone skills Communication skills (in-person and over the phone) Organizational and time management skills Attention to detail skills A desire to learn Ability to consistently commute to Parker, CO Dispatching experience (preferred) Familiarity with the HVAC industry is preferred WHAT WILL YOU DO AS A SERVICE DISPATCHER? As our Service Dispatcher, your day is a rewarding mix of multitasking and meaningful work. Each day, you will: Dispatching and scheduling service calls to field technicians to provide prompt, convenient service and time/mileage-efficient routes for technicians. Updating and informing clients on maintenance requirements and new services. Use ServiceTitan software to take customer calls, ensure that our clients are heard, and receive the best customer service possible. Providing basic office duties READY TO APPLY AND ADVANCE YOUR CAREER? If you think this Service Dispatcher job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. Good luck!
    $18-32 hourly 11d ago
  • HVAC Service Dispatcher

    Sanders & Johnson

    Dispatcher job in Indian Hills, CO

    Sanders & Johnson, Inc. is hiring a professional problem solver to join our Indian Hills, CO office as a full-time Plumbing and HVAC Service Dispatcher! We're looking for someone with a reliable work ethic, a desire to excel, and prior dispatch experience. Pay: Our HVAC Service Dispatcher makes $22.00 - $25.00/hour, depending on experience. Benefits: 401(k) retirement plan PTO, sick leave, vacation time, and paid holidays Health, dental, and vision insurance Life and AD&D insurance Opportunities for training and advancement Direct deposit A beautiful, dog-friendly office and a team with a sense of humor Potential to work from home one day per week YOUR ROLE: Every day as our Plumbing and HVAC Service Dispatcher brings new opportunities to help others and make a positive impact! When you join us, you'll be responsible for: Working a flexible 40-hour schedule, Monday through Friday Answering incoming phone calls and effectively communicating with current customers, prospects, and field technicians Maintaining a positive, polite, and professional attitude during every interaction Learning about the caller's needs, answering questions about our services, and scheduling appointments Efficiently dispatching technicians to jobs and coordinating their movements to support daily productivity Completing accurate data entry and entering customer information into our dispatch software Assisting with additional responsibilities like promoting service agreements and selling accessories over the phone WHAT WE NEED FROM YOU 3+ years of dispatch experience Ability to remain calm and professional during challenging interactions Ability to follow up after requests and see projects through to completion Proficiency with technology and modern dispatch software, preferably ServiceTitan Analytical problem-solving skills Attention to detail and organizational skills Punctual, dependable, and trustworthy personality Self-starter mentality with a fast-paced work ethic Our ideal HVAC Service Dispatcher has some dispatch experience in a related trade and is familiar with coaching programs like Praxis S-10, Nexstar, and Blue Collar Success Group. WE'RE EXCITED TO MEET YOU! Denver is an extraordinary city, with incredible winters and even more spectacular summers. That's why Jim Sanders and Dan Johnson started Sanders & Johnson back in 1977. Because we rely on our customers to such a great extent, we know how important it is to provide total satisfaction and personalized customer service. With over 48 years of providing the finest residential indoor air quality, temperature, and humidity levels, hardly any job is beyond our skill level. We are a small but GROWING team that always provides the highest service and quality on every job we do. We also like to have FUN and view ourselves as very different from other HVAC and plumbing businesses. We are a locally owned company and have great leadership who are personally interested in the success of the organization, a loyal base of customers going back decades, a long-term strategy, and a vision for future expansion while protecting our reputation for honesty and integrity and remaining locally owned. Most of all we are a fun team of people who enjoy working with each other while serving a great group of customers. Apply for this critical dispatch position using our initial application!
    $22-25 hourly 60d+ ago
  • Dispatcher, Hotel Operations

    SP 4.6company rating

    Dispatcher job in Snowmass Village, CO

    Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management. Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary. Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products - Word and Excel. Responsible for being at work every scheduled day, on time and in uniform. Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area. Assist Facility Managers with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Required: High School Degree or equivalent. Experience/Knowledge: Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers and other employees of the company. Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio. Salary Range: $24.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. Application Deadline: 12/20/2025 (The application deadline referenced above reflects the estimated closing date for this role). SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
    $24 hourly 28d ago
  • Service Dispatch

    Lift Solutions Inc. 3.5company rating

    Dispatcher job in Omaha, NE

    We are seeking a detail-oriented and highly organized Service Dispatcher/Administrator to join our team. This role is responsible for coordinating field service operations by assigning work orders, communicating instructions, and managing technician schedules through our dispatch system. The ideal candidate will ensure timely service delivery, maintain accurate records, and support both field staff and internal teams to optimize workflow and customer satisfaction. Duties/Responsibilities: Communicates effectively with customers, technicians, salespersons, and other company personnel on the status of repairs. Manages/reviews work in progress daily and ensures timely completion of all planned maintenance service. Schedules, dispatches, and deploys staff, vehicles, and/or units based on communications/PMs received. Adeptly uses multi-line telephone system, mobile phones, GPS systems, and other communications methods and networks. Enters special requests and customer information into the system and assists with processing paperwork for completed service. Assists in processing service quotes, communicating quote information to customers, and responsible for following up with customer to schedule quoted repairs. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal communication skills. Ability to execute directions accurately and with speed. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to prioritize tasks, delegating when appropriate. Ability to operate or to quickly learn a variety of communications systems. Proficient with Microsoft Office Suite or related software. Valid driver's license. Education and Experience: High school diploma or equivalent required. At least one year of related dispatching experience preferred. Physical Requirements: Prolonged periods of sitting at a desk, working on a computer, and working with dispatching equipment. Must be able to lift up to 15 pounds.
    $30k-36k yearly est. Auto-Apply 60d+ ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Cheyenne, WY?

The average dispatcher in Cheyenne, WY earns between $27,000 and $46,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Cheyenne, WY

$35,000

What are the biggest employers of Dispatchers in Cheyenne, WY?

The biggest employers of Dispatchers in Cheyenne, WY are:
  1. EquipmentShare
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