Dispatcher clerk vs chief dispatcher

The differences between dispatcher clerks and chief dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatcher clerk and a chief dispatcher. Additionally, a chief dispatcher has an average salary of $42,300, which is higher than the $31,319 average annual salary of a dispatcher clerk.

The top three skills for a dispatcher clerk include customer service, DOT and data entry. The most important skills for a chief dispatcher are logistics, safety training, and FRA.

Dispatcher clerk vs chief dispatcher overview

	Dispatcher Clerk	Chief Dispatcher
Yearly salary	$31,319	$42,300
Hourly rate	$15.06	$20.34
Growth rate	-8%	-
Number of jobs	70,603	17,036
Job satisfaction	-	-
Most common degree	High School Diploma, 31%	Bachelor's Degree, 41%
Average age	43	43
Years of experience	2	2

Dispatcher clerk vs chief dispatcher salary

Dispatcher clerks and chief dispatchers have different pay scales, as shown below.

	Dispatcher Clerk	Chief Dispatcher
Average salary	$31,319	$42,300
Salary range	Between $24,000 And $39,000	Between $25,000 And $71,000
Highest paying City	Lacey, WA	-
Highest paying state	Alaska	-
Best paying company	Southern California Edison	-
Best paying industry	Government	-

Differences between dispatcher clerk and chief dispatcher education

There are a few differences between a dispatcher clerk and a chief dispatcher in terms of educational background:

	Dispatcher Clerk	Chief Dispatcher
Most common degree	High School Diploma, 31%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Dispatcher clerk vs chief dispatcher demographics

Here are the differences between dispatcher clerks' and chief dispatchers' demographics:

	Dispatcher Clerk	Chief Dispatcher
Average age	43	43
Gender ratio	Male, 29.4% Female, 70.6%	Male, 75.0% Female, 25.0%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatcher clerk and chief dispatcher duties and responsibilities

Dispatcher clerk example responsibilities.

Manage all accounting functions such as billing, payroll, accounts receivable, accounts payable, and cost reports.
Manage customer service satisfaction by providing update eta and location of drivers.
Use RF scanners for shipping and receiving.
Maintain accurate information in AS400 to ensure pay is accurate for date.
Update several internal database accordingly (trailer tracking, ship schedule, AS400).
Perform other duties: i.e., filing, copying, collating, record keeping.

Chief dispatcher example responsibilities.

Manage and organize project teams internally during implementation of new CMTS system.
Dispatch drivers in delivering and picking up ltl freight to and from local customers.
Organize and maintain records pertinent to FCC and FRA regulations, crew attendance, job assignments and vacations.
Answer inbound shipper calls, assigning the LTL pickups and deliveries base on available man hours and freight volume.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatcher clerk vs chief dispatcher skills

Common dispatcher clerk skills

Customer Service, 32%
DOT, 16%
Data Entry, 14%
Strong Customer Service, 6%
Inbound Calls, 4%
ETA, 4%

Common chief dispatcher skills

Logistics, 19%
Safety Training, 16%
FRA, 7%
Vehicle Operation, 6%
Hazardous Materials, 6%
Combat, 5%