Dispatcher
Dispatcher job in New York, NY
Prior MSP dispatching experience is required.
We are looking for a dispatcher who can manage technician scheduling, optimize ticket flow, monitor workload in real time, improve client communication, and reduce reliance on our answering service. This role is critical to ensuring efficient onsite coordination, faster ticket resolutions, and consistent quality control.
If you have experience dispatching in an MSP environment and want to be part of a fast-paced, growth-oriented team, we want to speak with you.
Dispatcher I
Dispatcher job in Union, NJ
About Us
Elizabethtown Gas is a natural gas utility company that delivers safe, reliable, and affordable natural gas to over 300,000 residential, commercial, and industrial customers in Union, Middlesex, Sussex, Warren, Hunterdon, Morris, and Mercer counties. At our core, we're dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.
At Elizabethtown Gas, we believe that our employees are our most valuable asset. Whether you're a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.
Position Summary
A career in Dispatch will provide the opportunity to coordinate all system dispatch activity for the day. This typically includes assisting in both back office and front office scheduling and emergency response.
Essential Functions
Responsible for all dispatch and utility operations, relating to scheduled maintenance and emergency response.
Monitoring work and processes throughout the day and responding to leaks/emergencies within defined time parameters
Demand forecast planning and working resource management.
Physical Requirements:
Ability to sit for long periods of time
High intensity work environment at times
Required Skills:
MS Office proficiency
Must be able to multi-task
Must demonstrate the ability to always remain flexible
Make timely and accurate decisions
Ability to work as part of a team
Work effectively with internal and external customers
Handle basic issues and problems under direct supervision
Possess beginning working knowledge of dispatch and emergency response
Preferred:
BA/BS business related degree
Knowledge of the properties of natural gas or other utilities
Bi-lingual (Spanish/ English)
Qualifications
Required Background
High School Diploma or GED
1 year of related experience
Explore the Possibilities
South Jersey Industries employs a diverse range of talent - from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you're sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.
Benefits Package Overview
SJI offers a competitive and comprehensive benefits package to eligible employees.
The SJI “Total Rewards” Benefits Package include:
Flexible vacation, Paid Time Off, and Sick Leave package
Comprehensive Health, Dental, and Vision Insurance
Short-term and Long-term Disability Insurance
401(k), with generous company match
Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.
Equal Opportunity/Affirmative Action Employer
At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.
Compensation Range:
$21 - 33
We are committed to pay transparency and ensuring equitability compensation for all employees. The pay range for this position reflects the base salary only and does not include benefits, bonuses, or other forms of compensation that might be part of the total compensation package. The specific salary offered will be based on a candidate's qualifications, education, and experience.
Auto-ApplyDispatch/Clerical (DSR) - Piscataway
Dispatcher job in Piscataway, NJ
Company Profile:
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the company's vision.
Responsibilities and Duties:
Provides administrative support for delivery operation.
Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions.
Answers a high volume of calls, screens calls, schedules appointments.
Heavy customer service and dispatching.
Route monitoring and communicating with delivery teams throughout the day.
Determine priorities and multi-tasks.
Maintains historical records by tracking and accurately recording information.
Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.
Skills/Requirements:
Bilingual with Spanish a plus.
Excellent computer skills with experience using Excel and MS Office applications.
Data Entry Skills, Thoroughness, Organization, Attention to Detail
Excellent written and verbal communication skills.
Dependable, with a strong focus on customer service and time management.
High school Diploma or GED required.
Schedule: This location is open 6 days a week. This is an in-office position - no remote or hybrid options available.
Hourly Rate: $16-$18/hour, DOE + bonus potential.
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
Logistics Dispatcher
Dispatcher job in New York, NY
Job DescriptionWe are an Asian grocery and produce distributor to restaurants, corporate cafeterias, catering services, universities, hotels, museums, etc. in the New York Tri-State Area.We are seeking an experience Logistics Manager to manage a fleet of twenty cargo vans, box trucks and up to thirty (30) team members. Team members will include drivers, dispatchers and any other logistics department personnel.
What You'll Do:
Manage and train a team of up to thirty(30) logistics personnel and this includes, but not limited to drivers and dispatchers.
Analyze routes and figure out the best and efficient way to make timely deliveries to our customers.
Monitor KPI's and report on transportation effectiveness, including fleet efficiency and on-time delivery.
Maintain metrics and analyze data to assess performance and implement improvements.
Ensure invoices and shipping documents are properly filed.
Collaborating with purchasing team to make timely pick ups to re-stock our inventory.
Collaborating with sales team to make timely deliveries and all other customer service related matters.
Ensure that all vehicles are fully functional and safe.
Ensure that all vehicles are up to date with its schedule maintenance and inspections.
Keep organized records of vehicles, schedules and completed orders.
What You'll Need:
3 years or more as a logistics manager in a same or similar industry.
3 years of managing a team of twenty (20) or more.
Experience in designing new process and making incremental improvements.
Track record of an ability to prioritize and manage time effectively.
Problem solving abilities
Driver's License with a clean driving record
Solid supply chain management.
Bachelors of Science in Supply Chain, Logistics, Business or relevant field'
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Dispatcher/Pager
Dispatcher job in New York, NY
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Previous radio / phone dispatch experience desirable.
4. Previous supervisory experience preferred.
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
6. Must be 18 years of age or older.
7. Must have a reliable telephone and transportation number.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to work from verbal and written instructions.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio/telephone skills.
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
9. Must be able to lift, carry and/or hold up to 75 lbs.
10. Must pass pre-employment and random drug test.
11. Must complete a criminal background check.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must be familiar with and abide by all Client/company regulations.
2. Work with Client Special Services Representatives to ensure all requests for services are met.
3. Pull assignments or work orders from computer, as needed.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Escalate issues to operations Manager Immediately.
8. Deal courteously and tactfully with fellow employees and passengers if necessary.
9. Communicate effectively with fellow employees.
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
13. Maintain and distribute radios (where applicable).
14. Always complete the appropriate documentation and reports in thorough and timely manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Provide general information and directions to passengers.
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
18. Attend meetings and inservices as required.
19. Utilize appropriate communications channels and maintain records, reports and files as required.
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
21. Identification badges must always be visible.
22. Adhere to company policies and procedures and participate in achievement of company objectives.
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
24. Perform other duties as requested.
Assistant Intermodal Dispatcher
Dispatcher job in Valley Cottage, NY
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
O.T. Delivery Systems Inc. is a Transportation/Warehousing service company servicing the tri-state area and beyond. We currently have an immediate full time opening for an Assistant Dispatcher.
If you are self-motivated, highly organized and have superb interpersonal skills along with a high focus to detail, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? If so, this is the place for you.
Primary Responsibilities
Routing/Tracking and assisting drivers with daily operations
Intermodal tracking of containers and shipments status on the port of NY/NJ
entering all orders into system (Profit Tools)
Regular office tasks
Customer services and updating customers with daily shipment details
Phone/Customer Service
Position Requirements
2+ year(s) of office, dispatch experience, and customer service management experience
Solid organization and planning capabilities, strong attention to detail
Transportation/dispatch knowledge a huge plus
Outstanding written and verbal communication skills, grammar, and a consistently courteous and professional tone of voice at all times
Very self-motivated and goal-oriented with ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software and proprietary software (Profit Tools)
College degree desirable
ANTICIPATED -TRANSPORTATION DISPATCHER- 2025-2026
Dispatcher job in Dover, NJ
ANTICIPATED -TRANSPORTATION DISPATCHER- 2025-2026 JobID: 1510 Transportation Date Available: 01/05/2026 Additional Information: Show/Hide The Dover Public Schools located in Morris County, NJ, a K-12 grade school district serving approximately 3,600 students, is seeking a motivated and dedicated individual for the anticipated full-time position of Transportation Dispatcher. This position shall assist in supervising the District's transportation department with a focus on routing, scheduling, as well as to serving as a school bus driver, as needed.
ANTICIPATED TRANSPORTATION DISPATCHER
DISTRICT
2025-2026
QUALIFICATIONS:
High school diploma required; Associates Degree preferred
Possess at least 3-5 years prior experience in school transportation, required
Possess Valid Commercial New Jersey's Driver's License with Class B, School Bus and air brake endorsements
Knowledge of state laws and regulations governing school bus construction, maintenance, and pupil transportation
Experience with Transfinder bus routing system
Practical knowledge of school bus driver's duties, ability to interact with drivers, district staff, and parents in a positive and a professional manner
JOB FUNCTIONS & RESPONSIBILITIES:
Assist with the daily operations of the pupil transportation system as it relates to day-to-day routes, field trips and athletic trips.
Provide driver coverage for daily requirements.
Assist with recording and scheduling Athletic and Co-Curricular field trips.
Assist with communication to parents and staff about any transportation concerns.
Assist the Transportation Supervisor with the development of bus routes and schedules for in-district routes using Transfinder.
Assist in maintaining all district-owned transportation vehicles and develop plans for preventative maintenance.
Assist in enduring effective communication among vendor personnel, the Transportation Office, schools and families with respect to daily transportation.
Perform other duties as assigned by the Transportation Supervisor and/or designee.
REPORTS TO: TRANSPORTATION SUPERVISOR
Compensation:
$55,000 - 66,000
Application Procedure:
Applications are being accepted on-line through Applitrack until the position is filled. In addition to completing all sections of the application, please upload a copy of your cover letter, resume, and Transportation Supervisor Certificate.
*******************************************
Dover Public Schools is an Equal Opportunity / Affirmative Action Employer, and all qualified applicants are encouraged to apply.
Rahway Transportation Dispatcher
Dispatcher job in Rahway, NJ
We are looking for a lead dispatcher. The hours of operation can be during the morning shift, afternoon shift, or evening shift. We can accommodate everyone's work schedule.
We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
Receive calls and record significant information
Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders
Prioritize calls according to urgency and importance
Use radio, phone or computer to send crews and vehicles to appropriate locations
Monitor the route and status to coordinate and prioritize their schedule
Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
Proven experience as dispatcher or relevant position
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English and Spanish (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma
Dispatcher
Dispatcher job in Carteret, NJ
Job Details 94 Carteret NJ - Carteret, NJ Full Time $24.00 - $26.00 HourlyWho We Are
About Us
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Description
Summary:
Assigns work for drivers for conveyance of freight by performing the following duties.
Essential Duties and Responsibilities:
Compiles and maintains a list of available drivers.
Assign trucks according to availability, the purpose of the trip, and freight.
Issues record sheets, and all related paperwork to drivers.
Troubleshooting and notifying appropriate parties of any changes.
Records time of departure, destination, cargo, and expected time of return.
Investigate overdue vehicles.
Directs activities of drivers by two-way radio.
Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
Heavy communication with drivers on a daily basis.
Spanish fluency required
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Schedule: 3rd Shift Wednesday - Saturday 5pm-5am
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$24.00-$26.00 per hour
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
You must be authorized to work for any employer in the U.S.
Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing ******************************.
Intermodal Dispatcher
Dispatcher job in Edison, NJ
Job Description
Intermodal Dispatcher Job Type: Full time Recruiting Partner: GritHR Solutions
About the Opportunity Step into a role that places you at the center of fast moving freight operations with a company that has been a leader in logistics since 1983. LMD Integrated continues to grow and is searching for a sharp, dependable professional who thrives on keeping freight moving, solving problems in real time, and supporting a team built on long term stability. If you want a career with staying power and a workplace that values your contribution, this is the place to be.
About the Company
LMD Integrated is known for reliable service, advanced technology, and a long standing team with exceptional retention. Many employees remain for more than a decade. We are expanding and seeking someone who wants a steady, long term position with a company committed to its people.
Job Summary
You will coordinate the movement of containers between trucks, rail yards, and terminals. Your work ensures loads are picked up, delivered, tracked, and completed on schedule. Success in this role requires confident communication, strong organization, and the ability to think quickly in a fast paced environment.
Requirements
• Must be a United States citizen or legally authorized to work in the United States.
• Must pass a background check due to our FTZ Bonded Warehouse status.
Main Responsibilities
Container Management
• Schedule container pick up and delivery.
• Coordinate movements between truck, rail, and terminal locations.
• Maintain accurate load records.
Scheduling and Planning
• Plan routes that support on time delivery.
• Adjust schedules promptly when delays or issues arise.
Communication
• Act as the primary contact for drivers.
• Share timely updates with customers and internal teams.
• Resolve issues by collaborating with the appropriate personnel.
Compliance and Safety
• Follow all federal, state, and local transportation regulations.
• Support safe handling of all shipments.
Tracking
• Monitor shipments through GPS and dispatch systems.
• Provide real time status updates as needed.
Problem Solving
• Manage delays, container shortages, and scheduling conflicts.
• Partner with the Transportation Manager when necessary to keep operations moving.
Documentation
• Maintain dispatch records and shipment documentation.
• Complete customs and shipping paperwork accurately.
Customer Service
• Respond to inquiries professionally.
• Set clear expectations and communicate updates promptly.
Qualifications
• High School diploma required.
• Degree in Logistics or a related field preferred.
• Minimum of two years of logistics, dispatching, or transportation experience.
• Experience with TMS systems, GPS tools, and tracking software.
• Strong organization, communication, and multitasking skills.
• Ability to perform under pressure and adapt to changing priorities.
Why Join LMD Integrated
• Medical, Dental, and Vision Insurance
• 401(k) with employer match
• Life Insurance
• Paid vacation, holidays, and sick time
• A stable, respectful team environment with room to grow
Equal Employment Opportunity
LMD Integrated is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected status. We are committed to maintaining an inclusive and supportive environment for all employees.
Apply Today
If you are looking for long term stability and a company that values its team, we encourage you to apply.
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Mobility Dispatch Supervisor
Dispatcher job in Newark, NJ
As a Mobility Dispatch Supervisor, you are responsible for overseeing the daily operations for our drivers and Mobility Coordinator team for Fleet Mobility Solutions, LLC. You'll have leadership responsibilities such as managing key metrics for driver compliance such as attendance, safety scores, customer service, and adherence to company policies/procedures.
A Day in the Life:
The Dispatch Supervisor is responsible for assisting and leadership of the operation of their assigned Fleet Mobility location
The hourly wage for this position is $20.00/hr + quarterly incentives
What You'll Do:
Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc).
Manage all operational aspects of the location, ensuring vehicles are maintained, vehicles are assigned, and drivers are prepared for their shifts. Monitor daily workflows to address issues promptly and ensure smooth operations.
Monitor, analyze and coach the Mobility Support Specialist and Drivers on key metrics such as attendance, company policies/procedures, safety, customer satisfaction, driver efficiency and vehicle utilization, taking corrective action when necessary.
Leads end-to-end workforce management, including hiring decisions, coordinating the setup of training and safety courses, and implementing shift schedules to meet operational goals. Continuously evaluates staff performance and identifies development opportunities.
Coordination with our internal and external maintenance teams to ensure any vehicle issues are addressed appropriately
Oversee the team responsible for cleaning and preparing the vehicle fleet
Communicate consistently and frequently with location manager
What We're Looking For:
Experience in a leadership role, proven ability to coach and lead a team
Moderate in Excel and Microsoft Office
Thrives working in a fast paced environment
Values safety and organization
Excellent communication skills
Valid driver's license
Must pass a background check, MVR, fingerprinting
Must be 20 years of age or older
Flexibility in scheduling which may include nights weekends and holidays
Ability to drive process and organizational change
Ability to demonstrate professionalism, enthusiasm and outstanding communication skills
Computer literate and detailed oriented
Ability to motivate teams, multitask, and keep a positive attitude in a fast-paced environment
Excellent organization, time management, delegation, and prioritization skills
Physical Requirements:
Able to communicate effectively
Able to lift and carry up to 50 pounds occasionally.
Able to sit and stand for extended periods.
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan Options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyEMS Call Taker & Dispatcher Afternoon and Evening
Dispatcher job in New York, NY
Job Description
Midwood EMS is seeking experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Verifying insurance ( a plus)
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
Permanent Schedule will include Evenings, Overnights and alternate weekends
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Medical Dispatcher
Dispatcher job in New York, NY
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Auto-ApplyEMS call Taker Dispatcher
Dispatcher job in New York, NY
Work Hours are 1pm-11pm weekdays and every other weekend.
Midwood EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Verifying insurance ( a plus)
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
Permanent Schedule will include Evenings, Overnights and alternate weekends
Valet Dispatcher - Driving
Dispatcher job in New York, NY
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
BASIC FUNCTION
As a Valet Dispatcher, you will be responsible for coordinating the parking and retrieving of guest vehicles by Valet Attendants, while securing and keeping track of all vehicle keys.
Responsibilities include but are not limited to the following:
Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles
Monitor the amount of time guests wait for their vehicle to ensure it meets the property's service standard
Assist with the safe moving of guest vehicles in the garage and the guest areas, on an as needed basis
Secure and keep track of all guest vehicle keys
Accept and process valet fees (if applicable)
Answer the telephone using proper telephone etiquette
Inform customers of valet rates, as well as possess a thorough knowledge of the major streets, landmarks and freeways in the area of the lot to be able to provide customer directions to customers to various locations in the area, if needed
Respond to customer questions/issues in a prompt and courteous manner
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Supervisors, Facility Manager and/or Senior Manager
Assist the Ramp Supervisor in maintaining a clear ramp area by sending runners to the front door
Help maintain the cleanliness of the area around garage office
Be on time for every scheduled work day
Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts
Assist Supervisors and Managers with additional duties, as assigned
Qualifications
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. Prior valet driving experience preferred.
License Requirement: The employee will be required to have and maintain a valid state driver's license with a current address and acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) a plus.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Customer Service Skills: Ability to effectively respond positively to customer problems or complaints.
Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.
Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions, if applicable to your location. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.
Other Attributes: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio.
Salary Range: $16.50/hr +Tips
This role is eligible to earn tips in addition to the posted hourly rate.
Benefits:
Eligible
employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
Call Center Customer Service / Dispatcher
Dispatcher job in New Hyde Park, NY
LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER
We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.
Key Responsibilities:
Communicate with customers via phone, email, chat or text
Enter new service requests and assign them to appropriate technicians
Coordinate with internal departments to ensure successful completion of tasks
Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization
Schedule parts jobs in advance confirming appointments with customers utilizing analytics
Partner with Business Units to schedule and complete recurring Preventive Maintenances
Requirements:
Prior dispatch and direct customer experience or related work history
Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text
Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service
Advanced computer skills and familiarity with Microsoft Office products
Neat & organized work habits including ability to multi-task
Ability to use analytics to direct activity and make decisions based on data
Experience in HVAC industry, a plus
Benefits:
Health insurance with generous company contribution
Dental, Life Insurance, Disability, and Vision
401K plan with employer match
Vacation and sick days
Paid holidays
Training & Development programs
Shifts:
Monday - Friday
Full Time & Part Time shift available
On site - In office only
Auto-ApplyAutomotive Service Dispatcher
Dispatcher job in Inwood, NY
At South Shore Chrysler Dodge Jeep Ram, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & consistency. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
What We Offer
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Short/Long Term Disability
Growth opportunities
Paid Training
Employee vehicle purchase plans
Saturday Lunches
Family owned and operated
Long term job security
Health and wellness
Discounts on products and services
Above average industry pay
Responsibilities
Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call.
Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls.Understand customer; match requirements and concerns to various service options
Explain service being performed and keep customer informed and updated throughout the service of their vehicle
Stay up to date on new products, features, accessories and attending product training as required
Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
Qualifications
Service Dispatch experience preferred
Strong focus on providing excellent customer service
High school diploma or higher education
Clean driving record & valid driver's license
Driven personality, eager to improve and able to work within and support internal teams
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyMaintenance Dispatcher
Dispatcher job in Ramsey, NJ
DASMEN Residential is seeking a Maintenance Dispatcher who is responsible for overseeing daily maintenance work order assignments through our work order system. This role ensures all Maintenance Technicians are assigned tasks, that work orders are being actively completed, and reports are submitted at the end of each day summarizing team activity and completion status.
Key Responsibilities:
Monitor the AppWork platform daily to view all active and incoming maintenance work orders.
Assign work orders to Maintenance Technicians based on priority, technician availability, and location.
Ensure all technicians have a full schedule of assigned tasks for the day.
Track progress and follow up on outstanding or overdue work orders.
Communicate with Maintenance Technicians and property teams to confirm status and completion of work.
Escalate urgent or unresolved issues to the Maintenance Manager or appropriate team.
Compile and submit a daily report at the end of each shift summarizing:
Number of work orders assigned and completed
Any open or delayed tasks
Technician performance or issues
Maintain accurate records in the AppWork system to ensure data integrity and visibility.
Requirements
Qualifications:
Strong organizational and time management skills
Excellent communication skills (written and verbal)
Ability to multitask and work in a fast-paced environment
Why You Should Work for DASMEN:
Competitive salary & high bonus potential
Medical, Dental, Vision Insurance
Generous vacation and sick leave policy
Extensive Paid Holidays
Employee recognition and awards
Free life insurance
Short term disability
Company-wide events
A work family you can always rely on
Employee Mentorship program
Reimbursement program for industry schooling
Employee housing discount
Awarded Best Places to Work by multiple organizations
Associate referral bonus
Paid maternal and paternal leave
Ongoing training
Internal growth opportunities
Compensation: $50,000.00/year
Dispatch/Clerical (DSR) - Piscataway
Dispatcher job in Piscataway, NJ
Job DescriptionSalary: $17-18/hour DOE + bonus potential
Company Profile:
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
Job Overview:
In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the companys vision.
Responsibilities and Duties:
Provides administrative support for delivery operation.
Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions.
Answers a high volume of calls, screens calls, schedules appointments.
Heavy customer service and dispatching.
Route monitoring and communicating with delivery teams throughout the day.
Determine priorities and multi-tasks.
Maintains historical records by tracking and accurately recording information.
Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.
Skills/Requirements:
Bilingual with Spanish a plus.
Excellent computer skills with experience using Excel and MS Office applications.
Data Entry Skills, Thoroughness, Organization, Attention to Detail
Excellent written and verbal communication skills.
Dependable, with a strong focus on customer service and time management.
High school Diploma or GED required.
Schedule: This location is open 6 days a week.This is an in-office position - no remote or hybrid options available.
Hourly Rate: $16-$18/hour, DOE + bonus potential.
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
Medical Dispatcher
Dispatcher job in New York, NY
Job Description
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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