The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to the community.
The position is assigned to the Communications Unit, which is a 24-hour, seven-days-per-week operation.
Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or radio communications equipment.
Salary listed does not include incentives, some of which are listed below:
Incentive Pay
* Career Development Pay:
* Associate's Degree: 5%
* Bachelor's Degree: 7.5%
* Master's Degree: 10%
* Bilingual: $300
Longevity Pay: (total years of City service) will be assigned at the following benchmarks:
* Completion of 15 years: 2.5% *Completion of 20 years: Additional 2.5%
For more information on incentive pay, please see Articles IV, V & VI of the Santa Ana Police Officers Association (POA) Memorandum of Understanding.
Applications are currently being accepted on a continuous basis, however this recruitment can close at any given time and without notice. You are encouraged to apply immediately.
* Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services
* Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed
* Dispatches emergency units on the computer aided dispatch
* Maintains contact with all units on assignment to determine status and location
* Provides assistance and explains response procedures
* May coordinate with state, county and other local agencies to provide information and coordinate call responses
* Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office
* Inputs data into calls for service for police response
* Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System
* Tests communications equipment and reports malfunctions
* Performs other functions as assigned
One year of clerical or other work experience involving public contact. Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities listed below.
Lateral applicants must have completed a probationary period as a Police Dispatcher and possess at least one year of experience as a full-time Police Dispatcher in the state of California within the last three years. Applicants must also possess a valid POST certified Public Safety Dispatcher Basic Course certificate. Additionally, applicants should have the knowledge and abilities listed below
Ability to learn: principles, practices, and procedures involved in public safety communications work; operation of radio/telephone receiving and transmitting equipment; some of the geography of the City and the location of streets and important buildings.
Ability to: type 35 words per minute; differentiate basic colors; speak clearly in a well modulated voice using good diction; work under stress and exercise good judgment in emergency situations; adjust quickly to changing situations; keep records and prepare reports; hear accurately; effectively read and interpret maps; and establish and maintain effective working relationships with other employees and the public.
CHARACTERISTICS OF SUCCESSFUL PERFORMERS:
Appropriate individuals prefer a fast paced, highly demanding work environment. They must be logical, level headed, and able to react appropriately and quickly in crisis and in routine situations. As the key link between the Police Department and citizens, dispatchers must be polite, patient and tactful with a focus on community oriented service in support of the Chief's Community Oriented Policing Philosophy.
All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.
NOTE: THE APPLICATION FORM MUST BE COMPLETED IN ITS ENTIRETY. WORK HISTORY MUST GO BACK AT LEAST 10 YEARS (IF APPLICABLE). PAY SPECIAL ATTENTION TO THE 'REASON FOR LEAVING' FIELDS, AND 'DATES OF EMPLOYMENT (YEAR)' FIELDS. ANY APPLICATION WITH ONE OR MORE UNANSWERED FIELDS WILL BE CONSIDERED INCOMPLETE.
Applications and answers to the supplemental questionnaire will be thoroughly reviewed by the City staff. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include the following (components 2 through 4 may be administered in different order):
1. Audio Typing Test (Performance Exam) (Qualifying): candidates are required to demonstrate a minimum net typing speed ability of at least 35 words per minute. This exam will be available to take online via the testing platform eSkill
2. ECOMM National Examination (Weighted 50%): includes multiple-choice video simulations and computer administered tests in which candidates must listen, multitask, analyze dynamic information, illustrate good judgment in controlling callers, determine the accurate response to callers, and perform accurate data entry. The examination is administered by the National Testing Network (******************************** DO NOT TAKE THE FRONTLINE EXAM UNTIL YOU RECEIVE E-MAIL COMMUNICATION FROM STAFF STATING YOU MEET THE MINIMUM QUALIFICATIONS. (This component will be waived for qualifying lateral applicants)
3. Dispatcher & Background Orientation (Qualifying): hosted by Police Communications staff and covers important topics such as interview preparation, interacting with police personnel and the hiring process. Candidates will also meet with a background investigator and asked to prepare a personal statement and complete a background packet.
4. Sit-Along (Qualifying): allows applicants to shadow a Police Services Dispatcher to experience the day-to-day of the position.
5. Oral Interview Examination: (Weighted 50%) candidates will meet with Police Communications staff, who will evaluate each their training, experience, education, and personal qualifications for the position.
NOTE: Candidates must pass every component listed above in order to be placed on the eligible list. Following the completion of the aforementioned civil service recruitment process, the Police Department will receive the names of candidates eligible for hiring consideration and will contact candidates directly to schedule departmental selection interviews with the Police Communications Manager or designee.
Candidates who pass the departmental selection interview will be referred to the background unit for a thorough police background investigation. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to selection. The review of suitability for employment will include an examination by a licensed psychologist, a polygraph examination, and a medical examination.
Bilingual Oral Fluency Examination (If applicable): will evaluate ability to communicate effectively in both English and Spanish. This component may be administered prior to hire date. Bilingual fluency pay is an additional $300 per month, which is not included in the salary listed at the top of this bulletin.
The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.
$32k-40k yearly est. 12d ago
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Dispatcher - Public Safety
Chapman University Careers 4.3
Dispatcher job in Irvine, CA
The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras, recordings, and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Dispatch officers to the requested services. Relay accurate information and directions to Orange Fire and Police as needed. Process citations and any other duties as needed or assigned to accomplish the mission of the Public Safety Department. This position is scheduled to work a 4/10 alternative work schedule and operates on a rotating schedule, with evening, weekend, and on-call rotation duties. Must be able to work varying shifts as assigned. A DMV record check is required before and during employment. Continued employment is subject to a satisfactory DMV records review.
Responsibilities
Public Assistance and Call Service Assistance Answer non-emergency calls for service, determine priority, and dispatch emergency units as necessary. Receive emergency 911 calls and dispatch emergency units as necessary. Relay information and coordinate responses as needed with Police and Fire agencies that service areas of university-owned property. Must be able to provide courteous, professional, and responsive assistance to students, faculty, staff, and visitors contacting Public Safety. Must be able to efficiently coordinate communication between Public Safety and its officers, as well as Facilities, Residence Life, and other campus partners as needed. Track all calls and enter calls for service. Must have the ability to maintain calm with a high level of professionalism during high-stress and/or emergency situations, all while ensuring accuracy in all forms of communications. Administrative and Systems Maintenance Enter, update, and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Must be able to maintain confidentiality of sensitive information in compliance with university policies and privacy laws. Must be able to perform a variety of recording-keeping, filing, indexing, and other general clerical work with attention to detail and accuracy. Must accurately maintain a variety of data entry documentation relating to public safety activities, incidents, and safety reports. Must be able to accurately type 35WPM while operating the computer-aided dispatch system to update activities. Maintain detailed logs of reported assistance, visitors to the front counter, and other pertinent information as assigned. Maintain a detailed working knowledge of all university geography and landmarks Monitor surveillance cameras. Check the functional operations of all surveillance cameras at least once per shift. Monitor mobile security alarm systems along with any in-house file alarm systems. Monitor GPS tracking of Public Safety vehicles as needed for emergency situations. Training and Development Will be required to participate in training programs and continuing education related to Public Safety Dispatch Operations, emergency response, and university policies, so as to stay informed of changes in dispatch procedures, emergency communication protocols, system, and program updates. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am
Required Qualifications
High School diploma Successful completion of 911 dispatch course, Chapman will provide. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Able to work various work shifts. Must be able to provide quality customer service. Ability to accurately type 35WPM. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information. Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function.
$38k-50k yearly est. 55d ago
Transportation Dispatcher
Altamed 4.6
Dispatcher job in Monterey Park, CA
Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.
Job Overview
Responsible for transportation services; receiving incoming/outgoing pick-up calls and scheduling transportation services for the same day. Communicating with PACE centers to coordinate daily transportation for AltaMed patients and participants. Assist with other transportation vendors (e.g., Agape) by facilitating information and back-up service when/if possible. Duties include scheduling, routing, record keeping, and auditing to ensure compliance with AltaMed's policies and procedures. The Dispatcher is responsible for ensuring all drivers are commuting back to base at the end of the day once the assignments are completed. The Dispatcher will also ensure compliance with program deadlines and provide support to others as needed.
Minimum Requirements
* High School diploma or GED equivalent, required.
* Experience in health care, preferred.
* A minimum of one year of experience in dispatch services.
* Bilingual English/Spanish/Mandarin/Cantonese, preferred.
Compensation
$25.00 - $25.00 hourly
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
* Medical, Dental and Vision insurance
* 403(b) Retirement savings plans with employer matching contributions
* Flexible Spending Accounts
* Commuter Flexible Spending
* Career Advancement & Development opportunities
* Paid Time Off & Holidays
* Paid CME Days
* Malpractice insurance and tail coverage
* Tuition Reimbursement Program
* Corporate Employee Discounts
* Employee Referral Bonus Program
* Pet Care Insurance
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
$25-25 hourly Auto-Apply 35d ago
Police Dispatcher
California State University System 4.2
Dispatcher job in Los Angeles, CA
including all of the required qualifications copy and paste this link into your browser: ********************************************************* Qualifications * High school diploma or equivalent. Typically requires one year of full-time, verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years.
* Applicants must have completed, or be able to attend and successfully complete, the Police Officers Standards and Training (POST) Dispatcher Course.
* Applicants who do not possess a POST Dispatcher Certificate will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass a POST background investigation, physical and psychological examinations, drug testing, and related requirements.
Knowledge, Skills, & Abilities
* Typical knowledge of: legal codes, requirements, procedures, and techniques for receiving complaints and calls for service, and for dispatching and communicating with campus officers in the field; public safety-related agencies and the respective communication protocols; and geographical layout. Typical knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research, and retrieve data as necessary.
* Ability and specialized skills to: effectively and phonetically use the English language; speak clearly and concisely; follow oral and written instructions; transfer information accurately; handle a wide range of interpersonal interactions effectively; learn the use of applicable automated dispatch and law enforcement systems and databases; learn standard broadcasting procedures and Federal Communications Commission (FCC) rules regarding law enforcement radio transmissions; and effectively converse using police radio systems.
* Ability to accurately evaluate information and situations, and make appropriate decisions in routine, non-routine, and emergency situations; independently respond and act quickly; read maps and floor plans to provide directions to officers in the field; accurately interpret written policies, follow oral and written instructions, and transfer information.
* Provide clear and concise verbal directions quickly and accurately; present and summarize information in a variety of written formats, using clear and concise language; establish and maintain effective working relationships, interact with all members of the campus community and general public, and maintain composure in highly stressful situations or when dealing with difficult individuals; and ability to maintain the confidentiality of sensitive information.
Pay, Benefits, & Work Schedule
* The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
* Classification: Police Dispatcher / 8800 / 1
* The anticipated HIRING RANGE: $4991 - $6330 per month, dependent upon qualifications and experience. The salary range for this classification is: $4611 - $6718 per month.
* HOURS: Full Time; Shift rotates and includes evenings, holidays, and/or weekends.
* This is a Regular position with a one-year probationary period.
* No content is listed in the posting regarding telecommuting
General Information
* This job opening has been re-posted and will remain OPEN UNTIL FILLED.
* This position is a sensitive position as designated by the CSU. The selected candidate must pass a fingerprint clearance (LiveScan).
* A POST background check (including a criminal records check), psychological exam, and medical exammust be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
* The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
* In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
* Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
* Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: ********************
* The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is set forth in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at ************.
Advertised: Oct 09 2024 Pacific Daylight Time
Applications close:
$5k-6.3k monthly 27d ago
Public Safety Dispatcher
Military, Veterans and Diverse Job Seekers
Dispatcher job in Long Beach, CA
Under the direction of the shift supervisor, staff a 24 hour, 7 day communications center on a rotating shift. Process and record emergency and routine complaints. Dispatch and receive radio calls regarding crimes, patrol, citizen assists, basic information, etc. Operate, update, and maintain computer terminal used for requesting and receiving information from the National Law Enforcement Telecommunications System based on officer requests. Provide assistance to public as requested over telephone and public counter. Operate, update, and maintain Computer Assisted Dispatch System. Monitor and direct appropriate response to Police and Fire alarm systems.
Qualifications
Required:
Ability to prioritize and route multiple telephone calls of various importance, often simultaneously.
Interview skills which effectively control persons in emergency situations
Ability to prioritize and disseminate information quickly and accurately, and to act on such information.
Skill in operating two way radio equipment, and handling routine maintenance of same.
Ability to effectively operate various forms of alarm equipment and handle routine maintenance of same.
Skill in writing concise, logical reports to explain daily shift occurrences, using correct spelling and grammar.
Ability to operate various office machines (typewriter, computer, copier, etc.) and handle routine maintenance of same.
General knowledge of basic medical and law enforcement terminology.
Ability to maintain equanimity in difficult situations and with hostile members of the community.
Ability to meet POST (Police Officer Standards Training) requirements and pass required classes for California Police Dispatchers.
Can be trained
Skill in operation Computer Assisted Dispatch system, and handling routine maintenance of same.
Skill in working as part of a team; communicating effectively with colleagues in a difficult environment.
Skill in speaking clearly and distinctly, using correct English to communicate with public and department personnel in a concise and informative manner.
$37k-54k yearly est. 60d+ ago
Coordinator, Dispatch
McLane 4.7
Dispatcher job in Rancho Cucamonga, CA
Take your career further with McLane!
The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.
Benefits you can count on:
Pay rate\: $20.00 to $23.00 per hour.
Schedule\: Monday- Friday, 9am to 5\:30pm.
Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
401(k) Profit Sharing Plan after 90 days.
Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Dispatch Coordinator\:
Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
Develop and update driver and helper dispatch schedule daily.
Understand DOT hours of service and ensure driver compliance.
Set up daily tractor/trailer assignment for drivers.
Verify roadworthiness and keep maintenance records for tractors and trailers.
Call customers to inform them of variances in delivery times.
Expedite driver manifests and highlight keys.
Provide timely reports to immediate supervisor as requested.
Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
Meet this position's physical demands.
Other duties may be assigned.
Qualifications you'll bring as a Dispatch Coordinator Teammate\:
High School Diploma.
Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
Have 2 years in similar function (preferred).
Map reading abilities.
Understanding of distribution systems.
Ability to communicate in various methods with different levels.
Mathematical ability for maintaining schedules.
Understanding of dispatch issues and procedures.
This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
Safety-focused
Reliable
Adaptable
Dedicated
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https\://**********************************
$20-23 hourly Auto-Apply 20d ago
PUBLIC SAFETY DISPATCHER I-IV: 9-1-1 DISPATCHER (ENTRY LEVEL: POST WAIVER)
City of Long Beach (Ca 4.4
Dispatcher job in Long Beach, CA
Salary $2,071.20 - $3,528.40 Biweekly Job Type Classified - Full-Time, Permanent Job Number J45AN-26B Department Disaster Preparedness & Emerg Communications - (CL) Opening Date 03/02/2018 Closing Date Continuous * Description * Benefits * Questions DESCRIPTION
Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice.
VACANCY INFORMATION:
This is an entry level position. Candidates electing to take the POST Emergency Dispatcher exam can apply to this posting.
Additional information can be found on below.
If you have not taken the POST Dispatcher Exam and achieved a T-Score of 50.8 within the last 12 months, apply to the PUBLIC SAFETY DISPATCHER I-IV: 9-1-1 DISPATCHER (ENTRY LEVEL - NTN EXAM HERE).
Some positions in this classification qualify for a Recruitment Incentive of up to $6,000. For more information on the City of Long Beach's Recruitment Incentive Program please click here.
EXAMPLES OF DUTIES
Under general supervision, receives and dispatches emergency (911) calls for police or fire and emergency medical service; enters data into personal computer while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radio transmitters, accessories and telephones; performs call reception and dispatch activities utilizing computer-assisted dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or personal information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required.
REQUIREMENTS TO FILE
1. MUST BE WILLING TO WORK: Any shift assignment in the Police or Fire Departments and work mandatory holidays, weekends and overtime.
2. MUST BE ABLE TO: Handle a high volume of emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal (multi-tasking); speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps.
3. Ability to demonstrate keyboarding skills at 35 wpm. Keyboarding Certificate Information: Applicants must have a Keyboarding Skill Certificate from an approved government, employment or training agency recognized by the Civil Service department and obtained within the last 12 months (proof required)*.
4. Ability to pass a thorough background investigation and polygraph examination conducted by the Long Beach Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas. Please click HERE for more information.
5. Must not have any felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary).
* Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form.
DESIRABLE QUALIFICATIONS:
Bilingual skills in English/Spanish or English/Southeast Asian languages, experience or training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations, experience dealing with the public in a service related capacity, Emergency Medical Technician (EMT), Emergency Medical Dispatching (EMD), or California Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic (or above) certificate.
SELECTION PROCEDURE
EXAMINATION WEIGHTS:
Application Packet...................................................Qualifying
Performance Examination (Video Based).............Qualifying
Effective April 1, 2020, the Civil Service Department will continue to accept and receive keyboarding skills certificate from an approved government, employment or training agency recognized by the Civil Service Department and obtained during the past 12 months; this will also include an online keyboarding skills certificate for the position of Public Safety Dispatcher. (via 5 minute typing test).
PUBLIC SAFETY DISPATCHER - POST WAIVER APPLICANTS: The National Testing Network (NTN) performance examination will be waived for candidates who have taken the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) examination with an approved agency and achieved a T-score of 50.8 or above within one year of the time of filing (proof required)*. Applicants submitting the POST Dispatcher Test examination score must complete the application for Public Safety Dispatcher-POST WAIVER.
This is a continuous examination. All applicants meeting the minimum requirements to file will be placed on the eligible list, with those receiving Veteran's Credit first and then in the order in which applications were filed. Eligible lists may be established periodically.
EQUITY AND INCLUSION
The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.
The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting *********************************************
In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.
If you have not received notification of the status of your application within two weeks of filing, please contact the Civil Service Department at **************.
This information is available in an alternative format by request at **************. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at **************. For hearing impaired, call **************.
An Equal Opportunity Employer.
$2.1k-3.5k biweekly 37d ago
Public Safety Dispatcher I
City of Chino, Ca
Dispatcher job in Chino, CA
Offering Excellent Benefits $2,599.32 Monthly Benefit Bank for Health Insurance 155 Holiday Hours per Fiscal Year (can be converted to pay) will remain open until the position is filled. Qualified applicants will be invited to attend a written examination as part of this recruitment process. Passing candidates may be invited to an interview. Additional details to be provided prior to testing.
You can waive the written exam by submitting a P.O.S.T. Entry-Level Dispatcher Selection Test Battery score of 45 or above, taken within the past 12 months from the date you apply. These results must be attached to your application to be considered.
The Chino Police Department is seeking highly motivated individuals to apply for the position of Public Safety Dispatcher I. The Police Communications Center is comprised of 17 Public Safety Dispatchers and three (3) Public Safety Dispatch Supervisors. The center is a new state of the art facility which offers standing and sitting workstations with personal comfort systems at each console. There is also an onsite gym available for a small fee payable to the Police Officer's Association.
Typing Requirement: This position requires a minimum typing speed of 40 net words per minute with fewer than 10 errors. A valid typing certificate must be submitted with your application or provided directly to Human Resources before you can be invited to interview. Applicants who do not provide a valid certificate will not be considered. The certificate must be from an accredited school or agency, dated within the past 12 months, and this requirement also applies to internal applicants not currently working in a job classification that requires typing at 40 net words per minute. Note: Typing test results from an online application will not be accepted.
Definition:
Under general supervision, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned.
Duties/Responsibilities
This is the entry-level class in the public safety dispatching class series. Public Safety Dispatcher I's learn to perform dispatching related duties and responsibilities. Advancement to Public Safety Dispatcher II requires an incumbent to successfully complete the Dispatching In-Service Training Program. Advancement to the next level is not automatic and requires an evaluation by management of the incumbent's skill and performance levels. This is a civilian position.
Essential Functions:
* Receive requests for Police and emergency services over the phone; answer 911 calls; screen incoming calls to determine necessity, priority, and type of response required; monitor other radio frequencies to be aware of incidents elsewhere that may affect operations.
* Dispatch, as necessary, Police and other emergency units in response to calls for service or requests from Officers in the field; use appropriate terminology and cite Code sections by number; call public and private agencies, such as allied law enforcement, hospitals, towing services and utilities, and request mutual assistance when necessary.
* Keep track of Police unit locations and status; maintain constant radio communication with personnel in the field; run warrant checks on subjects, registration checks on vehicles, and property checks; relay information and instructions to personnel in the field.
* Maintain accurate log of incoming service requests and actions taken; prepare other reports and records as directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve information from the computer and teletype networks.
* Operate a variety of public safety telecommunications equipment; test and inspect equipment as needed.
* Provide temporary and vacation relief for other staff as necessary.
* Provide general information to the public; as necessary, refer callers to appropriate agencies; calm callers; maintain professionalism in radio transmissions during hectic, tense, and dangerous situations.
* Interact with various federal, state, and local databases to support field units with investigations.
* Monitor and operate a variety of sensors such as CCTV cameras and License Plate Readers to provide real time information to field units.
* Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
* Maintain prompt and regular attendance.
* Perform all duties within the context of the City's Mission Statement and Organizational Values.
Qualifications
Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. A typical example includes:
Education:
* High School Diploma or G.E.D.
Licenses/Certifications:
* Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from application date.
* Possess certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy (desirable).
Experience:
* One year of work experience which required considerable public contact.
Knowledge of:
* Dispatching activities.
* Record keeping principles and practices.
* Modern office procedures, methods, and practices.
Ability to:
* Learn to assess and prioritize emergency situations.
* Learn City dispatching codes, policies, and procedures.
* Remain calm and learn to make rapid decisions exhibiting sound judgment in emergency situations.
* Learn to operate complex radio and telephone systems.
* Read and interpret street maps.
* Deal tactfully and courteously with the public, City staff, and co-workers.
* Understand and follow verbal and written directions.
* Use correct English grammar, punctuation, and spelling.
* Communicate clearly and concisely, both orally and in writing.
* Establish and maintain cooperative working relationships.
* Work mandatory overtime as assigned.
* Learn to operate a computer terminal and other office equipment quickly, accurately and, at times, concurrently.
* Learn to dispatch Police and other emergency units quickly and effectively.
* Speak precisely.
* Work under pressure and exercise good judgment.
* Learn to effectively communicate and elicit information from upset and irate callers.
* Use good judgment in handling sensitive and/or confidential matters with discretion and maintain the privacy of such information.
Training/Safety Requirements:
* Job specific training will be provided according to class specification during work hours.
Special Requirements
* Must be at least 18 years of age at the time of application.
* Work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed).
* Report immediately to work for emergency coverage and to other facilities than the Police Department.
* Successfully pass a practical test (may be required).
* Receive satisfactory results from a background investigation, polygraph test, psychological evaluation, physical examination, which includes a drug screen, and an administrative review.
Physical Profile:
Category I - Light Physical Effort: Positions in this category require normal physical abilities associated with the ability to read, write, and communicate in a work environment requiring no extraordinary physical strength or special physical qualifications.
Characteristics: Work assignments for this category are normally located in a work environment which has no unusual physical requirements or environmental conditions, unless separately identified. Positions in this category require only light physical effort while performing such functions as typing, writing, filing, computing, operating light office equipment, interviewing, counseling, researching, planning, analyzing, and supervising. Positions allocated to this category are distinguished by lack of duties involving strenuous activities. These positions seldom lift more than 20 pounds.
Physical Requirements:
* Reaching: Reaching above the shoulders to place and/or retrieve objects.
* Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day).
* Color Vision: Ability to identify and distinguish colors.
Details:
Department/Division: Police/Dispatch
Reports To: Public Safety Dispatch Supervisor
Employee Unit:
Chino Police Professional Employees Association (CPPEA)
IMPORTANT INFORMATION
The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance.
Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice.
The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice
For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at *********************** or ************.
The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit.
Employee Benefits | Chino, CA (cityofchino.org)
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
* Yes
* No
02
This position requires the ability to type 40 net words per minute, with no more than 10 errors. If you are selected to interview for this position you will need to provide a valid typing certificate to Human Resources. Please check the instructions on the City of Chino Employment page for information on how to obtain a valid typing certificate. Please select one of the following:
* I acknowledge that a valid typing certificate showing 40 net words per minute and dated within the past year, will be required of me.
* I have attached the required typing certificate, dated within the last 12 months, showing 40 net words per minute, with less than 10 errors.
* I currently work for the City of Chino in a position that requires typing at 40 words per minute.
* I am not able to meet this typing requirement.
03
Are you currently working at another agency as a Public Safety Dispatcher, or have you worked as a Dispatcher with another agency within the past 12 months?
* Yes
* No
04
While not required, successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable. Do you currently have a certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy?
* Yes
* No
05
This position requires you work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed.) Are you available to work this schedule?
* Yes
* No
06
One year of work experience which required considerable public contact is required. Do you have this required experience and is it reflected on your application?
* Yes
* No
07
Were you referred to this position by a current City of Chino Employee?
* Yes
* No
08
If you answered "Yes" to Supplemental Question #7 and were referred by a current City of Chino Employee, please enter the employee's name here:
Required Question
Employer City of Chino
Address 13220 Central Avenue
Chino, California, 91710
Phone **********
Website **************************
$37k-54k yearly est. Easy Apply 14d ago
Public Safety Dispatcher
Sunset Safety Agency
Dispatcher job in Industry, CA
Public Safety Dispatcher - Full-Time Pay Range: $19.00 - $21.00 per hour Schedule: Must have open availability, including nights, weekends, and holidays
Sunset Safety Agency is seeking a highly skilled and dependable Public Safety Dispatcher to join our operations team. If you excel in high-pressure environments, have strong communication skills, and are passionate about safety and emergency response, we want to hear from you.
Position Overview:
As an Public Safety Dispatcher, you will serve as a vital link between our field teams and operations, ensuring rapid, clear, and effective communication during routine and emergency situations. Your ability to think quickly and relay critical information accurately will directly support the safety and success of our field personnel and clients.
Key Responsibilities:
Operate and monitor two-way radio systems to maintain constant communication with field teams.
Receive, assess, and prioritize incoming emergency calls and messages.
Dispatch appropriate personnel and resources based on urgency, availability, and location.
Maintain accurate records of communications, calls, and incident responses.
Relay real-time updates and critical information to field personnel and leadership.
Coordinate with external emergency services and public agencies when required.
Assist in training new dispatchers and help develop communication protocols and procedures.
Qualifications:
High school diploma or equivalent required; formal training in emergency dispatch or communications is a plus.
Previous experience in a dispatch, emergency response, or communications role preferred.
Excellent verbal and written communication skills.
Ability to multitask and remain calm under pressure in a fast-paced environment.
Proficient in using radio systems, dispatch software, and basic office computer programs.
Flexibility to work varied shifts, including overnights, weekends, and holidays.
Strong attention to detail and organizational skills.
What We Offer:
Competitive salary and benefits package
Comprehensive health, dental, and vision insurance
401(k) retirement plan
Supportive and collaborative team environment
Ongoing training and professional development opportunities
Privacy Notice for California Applicants
Sunset Safety Agency collects and uses the personal information you provide solely for employment-related purposes, such as evaluating your qualifications and communicating with you about your application. We do not use automated decision-making systems in our hiring process. Your information is handled in accordance with the California Civil Rights Department's (CRD) regulations and applicable privacy laws.
$19-21 hourly 60d+ ago
Dispatch Coordinator
Great Hire
Dispatcher job in Los Angeles, CA
Basic work:
Assisting the Dispatch Manager in scheduling jobs from emails and phone calls with clients and vendors
Developing job cost estimates that will be submitted to clients after having conversed with them to understand the dates involved, their needs, and the scope of the work to be done
Assisting the Dispatch Manager in providing troubleshooting support to Crews on their routes
Involves:
Answering the phones
addressing issues directly or transferring calls to other departments
Reading emails
responding to the clients
verbally relaying information in the email to the dispatch team
transferring the information into work orders for the dispatch team or into instructions for our Warehouse personnel
Making phone calls to clients and vendors
to confirm appointment times, update arrival times, clarify information, or to ask about the client's calendar for up going jobs (a form of business development)
Problem\-solve (via email, phone calls, or in\-person) for issues that might involve other departments like Shipping, Receiving, Warehouse, and Accounting
Being responsive to requests of other dispatch team members for her\/his support\/assistance
Requirements:
Good written and verbal communication skills that contribute to having good customer service skills
Excel and\/or Google Docs skills
Bilingual in Spanish and English is preferred but English\-only is acceptable
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$35k-46k yearly est. 60d+ ago
Public Safety Dispatcher
University of Southern California 4.1
Dispatcher job in Los Angeles, CA
Join the Trojan Family: USC Department of Public Safety (DPS)
Title: Public Safety Dispatcher
Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service.
About the Department
Team: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees.
What we do: We share in the university's ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC's spheres of influence are addressed.
Learn more: Visit our DPS Website to explore our mission in depth.
Role Overview: The Public Safety Dispatcher performs multiple functions in the Communications Center in support of various department personnel at the University Park Campus, Health Sciences Campus, and University Parking Center. Receives calls for service from faculty, staff, students and guests, and dispatches the appropriate department personnel via radio communications equipment. Serves as a vital link between the service community, Public Safety personnel, and all other emergency and nonemergency services available at the university and in the surrounding community. The ideal candidate will have excellent verbal and written communication skills, listening skills and the ability to make instantaneous decisions based on minimal information. In addition, skilled in controlling emotions and ability to work under pressure. Step into a role where your duties will include but are not limited to:
Receives emergency calls requesting police, fire, and rescue assistance.
Determines appropriate response in accordance with established procedures and assessment of the situation. Dispatches Public Safety units in response to calls for service.
Maintains a record of all calls and radio messages. Monitors status of public safety, parking transportation, campus cruiser, residential protection, assets protection, and other special duty units. Prepares appropriate management reports of calls.
Receives calls and complaints regarding service and assistance and refers them to the appropriate unit. Operates telephone switching equipment.
Requests back-up or follow-up assistance from the Los Angeles Police Department, Los Angeles Fire Department, and other agencies.
Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed.
Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.
Selection Process
Evaluation: Your application will be evaluated based on your relevant experience and education.
In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations.
How to Apply
Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.
Current USC Employees: Please apply through the dedicated channel in Workday.
Benefits
USC's Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:
Tuition assistance for you and your family
Comprehensive health, dental and vision insurance options
403b retirement account with matching 5% contribution by USC
50% subsidy off Metro, LADOT, and Metrolink passes
Explore more on the USC Employee Gateway
Minimum Requirements
Education: High school diploma or equivalent
Experience: 6-12 months
Valid driver's license for 2 years
Preferred Qualifications:
Related Undergraduate Study and previous switchboard or radio communications experience preferred.
Working knowledge of two-way radio communications procedures.
General knowledge of campus and surrounding area geography.
Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment.
Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases.
Excellent verbal and written communication skills.
Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
Hourly Range
The hourly rate for this position is $28.31. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: High school or equivalent
Minimum Experience: 6 - 12 months
Minimum Field of Expertise: Experience in related field. Ability to type 30 net words per minute. Working knowledge of computer input and retrieval functions.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$28.3 hourly Auto-Apply 60d+ ago
Non-Emergency Medical Dispatcher
West Coast Ambulance 3.6
Dispatcher job in Burbank, CA
Job Description: Non-Emergency Medical Dispatcher West Coast Ambulance - Burbank, CA, 91502 Job Type: Full-Time About Us: As a Non-Emergency Medical Dispatcher, you will play a crucial role in coordinating and dispatching transportation services for non-emergency medical situations. Your primary responsibility will be to ensure the efficient and timely dispatch of our vehicles while maintaining clear communication with drivers and clients. We currently provide Wheelchair, Stretcher, BLS, ALS, and SCT in Los Angeles County.
Job Summary
The Non-Emergency Medical Dispatcher will be responsible for receiving and processing non-emergency medical transportation requests from healthcare facilities, patients, and their families. The dispatcher will coordinate with drivers and other dispatchers to ensure timely and efficient transportation services.
Key Responsibilities
Receive and process non-emergency medical transportation requests
Coordinate with drivers and other dispatchers to ensure timely and efficient transportation services
Communicate with healthcare facilities, patients, and their families to provide updates on transportation status
Maintain accurate records of transportation requests and services provided
Ensure compliance with all applicable regulations and policies
Promptly and efficiently answering customer inquiries, processing requests and scheduling transportation
Utilizes system software to document call interaction and scheduling transportation, all documentation must be concise and accurate
Pacify and respond to irate callers before escalating call to supervisor
Resolving customer problems with minimal supervision
Attending weekly meetings updates for job proficiency
Demonstrates flexibility in taking on new tasks or providing coverage for unexpected increase in volume of calls by assisting other departments
Perform other duties as assigned
Qualifications
High school diploma or equivalent
Minimum of 1 year of experience in a dispatch or customer service role is preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong attention to detail and accuracy
Proficient in Microsoft Office and other computer applications
Knowledge of medical terminology and transportation regulations is a plus
ETC or EMD license
RATE: $18-$21 Benefits
Health Insurance
Dental
Vision
401K Matching
$18-21 hourly 60d+ ago
Service Dispatcher
Puragain Water
Dispatcher job in Walnut, CA
Job Description
Job Title: Service Dispatcher
Salary: $40k Are you a logistics whiz with a knack for managing time and keeping things running smoothly? PurAgain Water is looking for a Service Dispatcher to join our team. This role is critical in ensuring our service technicians are efficiently dispatched and that our customers receive top-notch service.
What You'll Do:
• Manage service calls and dispatch technicians to resolve customer issues promptly.
• Utilize your strong understanding of local geography and traffic flow to optimize service routes.
• Ensure an 80% sit rate for service technicians by effectively scheduling and managing their daily tasks.
• Provide excellent customer service, keeping customers informed and satisfied.
• Use your logistics knowledge, whether from military, warehouse, or delivery experience, to keep operations running smoothly.
• Maintain and update the CRM system to ensure accurate records of all service calls and technician assignments.
• Handle time management with precision, ensuring that all service calls are addressed in a timely manner.
• Work closely with the service team, ensuring that everything runs like clockwork.
Requirements
What We're Looking For:
• Logistics Expertise: Experience in logistics, whether through military, warehouse, or delivery services like Uber or DoorDash, is highly valued.
• Local Knowledge: A deep understanding of the local area, ideally having lived here your whole life.
• Strong Computer Skills: Proficient in using CRM systems and other computer applications.
• Time Management: Excellent at juggling multiple tasks and ensuring they're completed efficiently.
• Customer Service: A natural at making customers feel valued and ensuring their needs are met.
Benefits
Why Join Us?
• Competitive $40k salary with room for growth.
• A supportive team environment where your skills are valued.
• The chance to play a key role in a company dedicated to providing high-quality water filtration services.
If you have a passion for logistics, great customer service skills, and a strong understanding of your local area, we'd love to hear from you!
$40k yearly 11d ago
Ambulance Medical Dispatcher *NIGHTS*
Advantage Ambulance
Dispatcher job in Riverside, CA
Job DescriptionBenefits:
401(k)
Company parties
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Advantage Ambulance is a BLS and CCT ambulance provider headquartered in the county of Riverside, California. Advantage is known for providing the highest quality of care and serving our communities with unmatched commitment. In December 2016, we achieved elite status by achieving the Commission on Accreditation of Ambulance services (CAAS). Only 1% of all ambulance organizations in the United States have achieved this accreditation. As a dispatcher with Advantage, you have an opportunity to work for a great employer...all while playing your part in the company's positive impact in the communities in which we serve.
WHAT MAKES ADVANTAGE A GREAT PLACE FOR DISPATCHERS TO WORK:
State of the art dispatching center
Coveted 12-hour shifts with more days off
Dynamic department with experienced and supportive leadership
Amenitiesour CEO has been quoted saying I want this place to be supportive, fun, inviting, comfortable, and stocked with snacks and refreshmentsa place that everyone wants to come to each day.
Come join our dispatching team and be part of a growing company that values their employees and offers exceptional work/life balance!
Our Dispatchers are responsible for answering, evaluating, and triaging all transport requests and deploying the most appropriate resources. We strive for excellence, and as such, expect every EMS Dispatcher to provide each caller with exemplary customer service.
REQUIRED/PREFERRED QUALIFICATIONS FOR EMS DISPATCHERS:
Possession of an EMT, EMD, or ETC certification or the ability to attain one (Required)
Availability to work 12-hour rotating shifts (Required)
One (1) year of direct customer service experience (Preferred)
Previous work experience in a communications center or as an EMS dispatcher (Preferred)
Previous work experience as an EMT, Paramedic, CNA, or LVN (Preferred)
High school diploma or equivalent (Preferred)
DISPATCHER ROLES & RESPONSIBILITIES:
Demonstrate exceptional customer service skills with both internal and external customers
Ability to strategically review, plan, and deploy resources
Maintain a calm and professional demeanor
Take direction, work independently, and as part of a group
Promptly answer, evaluate, and prioritize incoming requests for service while communicating effectively with callers
Familiarity with company service areas and medical facilities
Working knowledge of service area geography, roadways, and traffic patterns
Ensure compliance with all company and customer policies and procedures as they pertain to the coordination of patient transport
Professionally control difficult interactions and effectively direct the flow of the conversation
Proficiency with computer operations, word processing, email, and spreadsheet software programs
Operate a multi-line phone system
Document all phone and radio transactions using a computer-aided dispatch (CAD) program
Attend all mandatory meetings and trainings
Perform other duties as assigned by management or the leadership team
PHYSICAL REQUIREMENTS
Must be able to sit for an extended period of time
Requires frequent, repetitive hand movements, standing, walking, reaching, and grasping
Must be able to hear and communicate clearly to perform job duties in-person and over the telephone
Adequate vision is required in order to read information from printed sources and computer screens
BENEFITS:
401(k)
Health insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Looking for something better? Join our team*!
Apply to this job with your resume to be considered for this position.
*
Applicants must meet the minimum requirements above to apply. Advantage Ambulance offers of employment are contingent upon the successful outcome of a pre-employment background check, drug screen, and qualification requirements.*
$32k-47k yearly est. 4d ago
SafeRide Navigator / Dispatcher - Public Safety
Chapman University Careers 4.3
Dispatcher job in Irvine, CA
SafeRide Navigator / Dispatcher responsibilities. Responsibilities Ability to provide assistance to passengers on boarding and off-boarding as needed. Must be punctual and have the ability to work late hours. Ability to follow directions. Answering phones, filing, data entry, and relaying directions to Drivers/Navigators via a two-way radio. Perform additional duties as assigned by the supervisor. Basic office skills, including computer skills and organization skills. Must possess excellent customer service skills and have good attention to detail. Must be able to learn new processes
Required Qualifications
Must be punctual and have the ability to work late hours. Ability to follow directions and communicate effectively.
$38k-50k yearly est. 3d ago
Coordinator, Dispatch
McLane Company, Inc. 4.7
Dispatcher job in Rancho Cucamonga, CA
Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.
Benefits you can count on:
* Pay rate: $20.00 to $23.00 per hour.
* Schedule: Monday- Friday, 9am to 5:30pm.
* Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
* Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
* 401(k) Profit Sharing Plan after 90 days.
* Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Dispatch Coordinator:
* Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
* Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
* Develop and update driver and helper dispatch schedule daily.
* Understand DOT hours of service and ensure driver compliance.
* Set up daily tractor/trailer assignment for drivers.
* Verify roadworthiness and keep maintenance records for tractors and trailers.
* Call customers to inform them of variances in delivery times.
* Expedite driver manifests and highlight keys.
* Provide timely reports to immediate supervisor as requested.
* Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
* Meet this position's physical demands.
* Other duties may be assigned.
Qualifications you'll bring as a Dispatch Coordinator Teammate:
* High School Diploma.
* Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
* Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
* Have 2 years in similar function (preferred).
* Map reading abilities.
* Understanding of distribution systems.
* Ability to communicate in various methods with different levels.
* Mathematical ability for maintaining schedules.
* Understanding of dispatch issues and procedures.
* This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
* Safety-focused
* Reliable
* Adaptable
* Dedicated
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit ******************************************
Salary $2,071.20 - $3,528.40 Biweekly Job Type Classified - Full-Time, Permanent Job Number J45AN-26A Department Disaster Preparedness & Emerg Communications - (CL) Opening Date 03/02/2018 Closing Date Continuous * Description * Benefits * Questions DESCRIPTION
Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice.
VACANCY INFORMATION:
This is an entry level position. Candidates electing to take the National Testing Network (NTN) Emergency Communications exam can apply to this posting.
Additional information can be found on below.
If you have a POST Dispatcher T-Score of 50.8 within the last 12 months, apply to the PUBLIC SAFETY DISPATCHER I-IV - 9-1-1 DISPATCHER (ENTRY LEVEL - POST EXAM HERE).
Some positions in this classification qualify for a Recruitment Incentive of up to $6,000. For more information on the City of Long Beach's Recruitment Incentive Program please click here.
EXAMPLES OF DUTIES
Under general supervision, receives and dispatches emergency (911) calls for police or fire and emergency medical service; enters data into personal computer while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radio transmitters, accessories and telephones; performs call reception and dispatch activities utilizing computer-assisted dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or personal information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required.
REQUIREMENTS TO FILE
1. MUST BE WILLING TO WORK: Any shift assignment in the Police or Fire Departments and work mandatory holidays, weekends and overtime.
2. MUST BE ABLE TO: Handle a high volume of emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal (multi-tasking); speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps.
3. Ability to demonstrate keyboarding skills at 35 wpm. Keyboarding Certificate Information: Applicants must have a Keyboarding Skill Certificate from an approved government, employment or training agency recognized by the Civil Service department and obtained within the last 12 months (proof required)*.
Effective April 1, 2020, the Civil Service Department will continue to accept and receive keyboarding skills certificate from an approved government, employment or training agency recognized by the Civil Service Department and obtained during the past 12 months; this will also include an online keyboarding skills certificate for the position of Public Safety Dispatcher. (via 5 minute typing test).
4. Ability to pass a thorough background investigation and polygraph examination conducted by the Long Beach Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas. Please click HERE for more information.
5. Must not have any felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary).
* Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form.
DESIRABLE QUALIFICATIONS:
Bilingual skills in English/Spanish or English/Southeast Asian languages, experience or training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations, experience dealing with the public in a service related capacity, Emergency Medical Technician (EMT), Emergency Medical Dispatching (EMD), or California Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic (or above) certificate.
SELECTION PROCEDURE
EXAMINATION WEIGHTS:
Application Packet....................................................Qualifying
Performance Examination (Video Based)..............Qualifying
The Public Safety Dispatcher performance examination consists of the National Testing Network (NTN) Emergency Communications Test titled ECOMM. Applicants must schedule a testing date through nationaltestingnetwork.com. In order to complete the application process, candidates must take the NTN exam and complete the online application.
A minimum rating of 70 must be attained in order to pass the performance examination.
PUBLIC SAFETY DISPATCHER - POST WAIVER APPLICANTS: The National Testing Network (NTN) performance examination will be waived for candidates who have taken the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) examination with an approved agency and achieved a T-score of 50.8 or above within one year of the time of filing (proof required)*. Applicants submitting the POST Dispatcher Test examination score must complete the application for Public Safety Dispatcher-POST WAIVER.
This is a continuous examination. All applicants meeting the minimum requirements to file will be placed on the eligible list, with those receiving Veteran's Credit first and then in the order in which applications were filed. Eligible lists may be established periodically.
EQUITY AND INCLUSION
The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.
The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting *********************************************
In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.
If you have not received notification of the status of your application within two weeks of filing, please contact the Civil Service Department at **************.
This information is available in an alternative format by request at **************. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at **************. For hearing impaired, call **************.
An Equal Opportunity Employer.
$2.1k-3.5k biweekly 37d ago
Public Safety Dispatcher (COI)
Military, Veterans and Diverse Job Seekers
Dispatcher job in Irvine, CA
Make a difference in your community as a Public Safety Dispatcher and join a first-class department who embodies integrity, quality service, accountability and respect. Public Safety Dispatchers are the primary link between the public and police officers receiving 9-1-1 emergency and non-emergency calls.
Your Impact:
Evaluate incoming calls to determine the appropriate action.
Receive and dispatch calls for the Animal Services Operation.
Find additional information in the Public Safety Dispatcher job description.
Work Environment:
The position is required to work a "3/12 schedule" (three 12-hour shifts) per week. This includes working the graveyard shift.
Structured work environment with pre-scheduled meals and rest breaks.
Official uniforms must be worn.
Chain of command oriented.
Minimum Qualifications:
Typing Ability: Net speed of 40 wpm
High school diploma or equivalent.
Prior public safety dispatch experience preferred, or any combination of education and experience that provides equivalent knowledge, skills and abilities.
Successful completion of City of Irvine/POST certified dispatch training program is required after hire.
Expedited Process for Lateral Applicants:
Applicants who are currently employed as a police dispatcher with a California POST agency and possess a POST Public Safety Dispatcher certificate will be waived from the Criticall and the written exam requirement. The selection process for lateral applicants will include an expedited examination process and background investigation prior to appointment.
Looking for:
Exceptional customer service and communication skills.
Team-oriented individuals.
Ability to work alternating schedules.
Ability to remain calm and focused in high stress environments.
Desire to make a difference by helping others.
*Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts. Dispatchers work 12-hour shifts. One week you will work three 12-hour shifts; the next week you will work three 12-hour shifts and one 8-hour shift.
$36k-54k yearly est. 60d+ ago
Public Safety Dispatcher II
City of Chino, Ca
Dispatcher job in Chino, CA
Offering Excellent Benefits $2,599.32 Monthly Benefit Bank for Health Insurance 155 Holiday Hours per Fiscal Year (can be converted to pay) $10,000 Lateral Hiring Incentive $5,000 at time of hire and $5,000 upon completion of probation will remain open until filled.
The Chino Police Department is seeking highly motivated individuals to apply for the position of Public Safety Dispatcher II. To qualify for this position, applicants must have one (1) year of current full-time experience operating a public safety Computer Aided Dispatch (CAD) system, or have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire within the last year (from date of application).
The Police Department's Communications Center is comprised of 17 Public Safety Dispatchers and three (3) Public Safety Dispatch Supervisors. The center is a new state of the art facility which offers standing and sitting workstations with personal comfort systems at each console. There is also an onsite gym available for a small fee payable to the Police Officer's Association.
Typing Requirement: This position requires a minimum typing speed of 40 net words per minute with fewer than 10 errors. All qualified applicants who are invited to interview will be required to bring a valid typing certificate on the day of their interview. The typing certificate must be from an accredited school or agency and dated within the past 12 months. This also applies to internal applicants not currently working in a job classification that requires typing at 40 net words per minute. Note: Typing test results from an online application will not be accepted.
Definition:
Under general supervision, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned.
Duties/Responsibilities
Public Safety Dispatcher II's are required to be able to dispatch emergency and non-emergency calls to either Police or emergency services personnel out in the field. Promotion to this level is not automatic and requires an evaluation by management of an incumbent's skill and performance levels. This is a civilian position.
Essential Functions:
* Receive requests for Police and emergency services over the phone; answer 911 calls; screen incoming calls to determine necessity, priority, and type of response required; monitor other radio frequencies to be aware of incidents elsewhere that may affect operations.
* Dispatch, as necessary, Police and other emergency units in response to calls for service or requests from Officers in the field; use appropriate terminology and cite Code sections by number; call public and private agencies, such as allied law enforcement, hospitals, towing services and utilities, and request mutual assistance when necessary.
* Keep track of Police unit locations and status; maintain constant radio communication with personnel in the field; run warrant checks on subjects, registration checks on vehicles, and property checks; relay information and instructions to personnel in the field.
* Maintain accurate log of incoming service requests and actions taken; prepare other reports and records as directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve information from the computer and teletype networks.
* Operate a variety of public safety telecommunications equipment; test and inspect equipment as needed.
* Train, supervise, and advise Public Safety Dispatch personnel when providing temporary relief for Public Safety Dispatch Supervisor as assigned.
* Provide temporary and vacation relief for other staff as necessary.
* Work mandatory overtime as assigned.
* Provide general information to the public; as necessary, refer callers to appropriate agencies; calm callers; maintain professionalism in radio transmissions during hectic, tense, and dangerous situations.
* Interact with various federal, state, and local databases to support filed units with investigations.
* Monitor and operate a variety of sensors such as CCTV cameras and Licensed Plate Readers to provide real time information to field units.
* Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
* Maintain prompt and regular attendance.
* Perform all duties within the context of the City's Mission Statement and Organizational Values.
Qualifications
Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. A typical example includes:
Education:
* High School Diploma or G.E.D.
Licenses/Certifications:
* Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from application date.
* Possession of certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable (required for part-time/on-call staff).
Experience:
* One year of current full-time experience operating a public safety Computer Aided Dispatch (CAD) system; or have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire within one year of the application.
* Experience with SunGard/OSSI CAD system (desirable).
Knowledge of:
* Related office methods and procedures, record keeping system, forms, correspondence, reports, and other materials common to operation of a Police department.
* Police and/or emergency service dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency.
* Agencies involved with Police activities.
* Penal Code, Vehicle Code, and the local municipal code.
* 911 System and Deaf Translation System.
* Computerized systems used in municipal law enforcement agencies.
Ability to:
* Understand and follow verbal and written instructions.
* Follow standard broadcasting procedures and rules.
* Use a wide variety of codes and computer commands.
* Read and interpret street maps.
* Work safely and efficiently.
* Deal tactfully and courteously with internal and external customers.
* Use correct English grammar, punctuation, and spelling.
* Establish and maintain cooperative working relationships.
* Communicate clearly and concisely, both orally and in writing.
* Work various shifts.
* Work mandatory overtime as assigned.
* Operate a computer terminal and other office equipment quickly, accurately and, at times, concurrently.
* Respond to emergency and problem situations in an effective manner.
* Understand, explain, and apply policies and procedures.
* Dispatch Police and other emergency units quickly and effectively.
* Speak precisely.
* Work under pressure and exercise good judgment.
* Effectively communicate and elicit information from upset and irate callers.
* Work with minimum supervision.
* Learn and apply supervisory skills, such as analyzing and solving work-related problems, assigning work, and training and supervising personnel.
* Use good judgment in handling sensitive and/or confidential matters with discretion and maintain the privacy of such information.
Training/Safety Requirements:
* Job specific training will be provided according to class specification during work hours.
Special Requirements
* Must be at least 18 years of age at the time of application.
* Work rotating shifts, weekdays, weekends, evenings, and holidays; hours/days will be adjusted as needed.
* Report immediately to work for emergency coverage and to other facilities than the Police Department.
* Successfully pass a practical test (may be required).
* Receive satisfactory results from a background investigation, polygraph test, psychological evaluation, physical examination, which includes a drug screen, and an administrative review.
Physical Profile:
Category I - Light Physical Effort: Positions in this category require normal physical abilities associated with the ability to read, write, and communicate in a work environment requiring no extraordinary physical strength or special physical qualifications.
Characteristics: Work assignments for this category are normally located in a work environment which has no unusual physical requirements or environmental conditions, unless separately identified. Positions in this category require only light physical effort while performing such functions as typing, writing, filing, computing, operating light office equipment, interviewing, counseling, researching, planning, analyzing, and supervising. Positions allocated to this category are distinguished by a lack of duties involving strenuous activities.
Physical Requirements
* Reaching: Reaching above the shoulders to place and/or retrieve objects.
* Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day).
* Color Vision: Ability to identify and distinguish colors.
Details:
Department/Division: Police/Dispatch
Reports To: Public Safety Dispatch Supervisor
Employee Unit:
Chino Police Professional Employee Association (CPPEA)
IMPORTANT INFORMATION
The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance.
Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice.
The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice
For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at *********************** or ************.
The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit.
Employee Benefits | Chino, CA (cityofchino.org)
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
* Yes
* No
02
This position requires the ability to type 40 net words per minute, with no more than 10 errors. If you are selected to interview for this position you will need to provide a valid Typing certificate at the time of your interview. Please check the instructions on the City of Chino Employment page for information on how to obtain a valid typing certificate. Please select one of the following:
* I acknowledge that a valid typing certificate showing 40 net words per minute, and dated within the past year, will be required of me should I be selected to participate in an interview.
* I have attached the required typing certificate, dated within the last 12 months, showing 40 net words per minute, with less than 10 errors.
* I currently work for the City of Chino in a position that requires typing at 40 words per minute.
* I am not able to meet this typing requirement.
03
Are you currently working at another agency as a Public Safety Dispatcher, or have you worked as a Dispatcher with another agency within the past 12 months?
* Yes
* No
04
If your answer to question #3 was "Yes", what is the name of the agency? Please type N/A if non-applicable.
05
While not required, successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable. Do you currently have a certificate verifying a successful completion of a P.O.S.T. Basic Dispatch Academy?
* Yes
* No
06
To qualify for this position, you are required to have at least one (1) year of current full-time experience operating a Public Safety Computer Aided Dispatch (CAD) system; OR have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire, within one year of this application. Do you meet this requirement and is this reflected on your job application?
* Yes
* No
07
Please select your level of experience operating a Public Safety Computer Aided Dispatch (CAD) system:
* Less than 1 year
* 1 - 2 years
* 2 - 5 years
* 5 or more years
* I have no experience
08
Experience with SunGard/OSSI CAD system is desired for this position. Do you currently have this experience?
* Yes
* No
09
This position requires you to work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed). Are you available to work this schedule?
* Yes
* No
10
Were you referred to this position by a current City of Chino Employee?
* Yes
* No
11
If your answer to Supplemental Question #10 was "Yes," and you were referred by a current City of Chino employee, please enter the employee's name here:
Required Question
Employer City of Chino
Address 13220 Central Avenue
Chino, California, 91710
Phone **********
Website **************************
$37k-54k yearly est. Easy Apply 18d ago
Service Dispatcher
Puragain Water
Dispatcher job in Walnut, CA
Job Title: Service Dispatcher
Salary: $40k Are you a logistics whiz with a knack for managing time and keeping things running smoothly? PurAgain Water is looking for a Service Dispatcher to join our team. This role is critical in ensuring our service technicians are efficiently dispatched and that our customers receive top -notch service.
What You'll Do:
• Manage service calls and dispatch technicians to resolve customer issues promptly.
• Utilize your strong understanding of local geography and traffic flow to optimize service routes.
• Ensure an 80% sit rate for service technicians by effectively scheduling and managing their daily tasks.
• Provide excellent customer service, keeping customers informed and satisfied.
• Use your logistics knowledge, whether from military, warehouse, or delivery experience, to keep operations running smoothly.
• Maintain and update the CRM system to ensure accurate records of all service calls and technician assignments.
• Handle time management with precision, ensuring that all service calls are addressed in a timely manner.
• Work closely with the service team, ensuring that everything runs like clockwork.
Requirements
What We're Looking For:
• Logistics Expertise: Experience in logistics, whether through military, warehouse, or delivery services like Uber or DoorDash, is highly valued.
• Local Knowledge: A deep understanding of the local area, ideally having lived here your whole life.
• Strong Computer Skills: Proficient in using CRM systems and other computer applications.
• Time Management: Excellent at juggling multiple tasks and ensuring they're completed efficiently.
• Customer Service: A natural at making customers feel valued and ensuring their needs are met.
Benefits
Why Join Us?
• Competitive $40k salary with room for growth.
• A supportive team environment where your skills are valued.
• The chance to play a key role in a company dedicated to providing high -quality water filtration services.
If you have a passion for logistics, great customer service skills, and a strong understanding of your local area, we'd love to hear from you!
The average dispatcher in Compton, CA earns between $28,000 and $54,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Compton, CA
$39,000
What are the biggest employers of Dispatchers in Compton, CA?
The biggest employers of Dispatchers in Compton, CA are: