Dispatcher jobs in Cupertino, CA - 134 jobs

Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required. This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit. Job Description EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. 1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service. 2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment. 3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information. 4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel. 5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus. 6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action. 7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins. 8. Maintains record of all calls received and prepares reports of critical incidents. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques. Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net). Qualifications MINIMUM QUALIFICATIONS These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement. Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination). Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people. License and Certification: None Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above. Additional Information SUPPLEMENTAL INFORMATION Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Regular Full Time Employment Opportunity A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online OR in-person typing tests will be accepted. This open/continuous recruitment may close without notice. For more information on how to obtain and submit a typing certificate, please contact the Human Resources front desk at ************** or via email to *****************************. Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required. Distinguishing Characteristics The position of Public Safety Dispatcher is a fully qualified journey-level technical classification. This classification differs from the lower-level classification of Public Safety Dispatcher-In-Training in that the Public Safety Dispatcher-In-Training is the entry level classification whereby incumbents are learning to perform the duties of the classification. It is further distinguished from the higher-level classification of Senior Public Safety Dispatcher in that the Senior Public Safety Dispatcher has supervisory responsibility. (May include, but are not limited to, the following): * Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates computer aided dispatch (CAD) system event; relays information to other jurisdictions or provides pre-arrival and post-dispatch instructions to the caller; processes and prioritizes incoming calls. * Dispatches fire, police, medical and animal control personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles and related equipment. * Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may participate in the reassignment of fire equipment to ensure adequate city-wide fire protection. * Provides operational support for police, fire, and medical operations including warrant checks and confirmations, tow requests, and facilitation of outside agency assistance and mutual aid request. * Provides Emergency Medical dispatch, and Emergency Fire dispatch, including pre-arrival and post-dispatch instructions. * Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits. * Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment. * Monitor Text to 9-1-1. * May provide one-on-one dispatcher operational training. WORKING CONDITIONS Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent; AND Two years of experience dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; OR Successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale. Knowledge of: * Police, fire, medical and/or animal control call processing protocols, dispatching and emergency procedures. * Contemporary dispatching technical tools and equipment, including computer aided dispatching systems. * Primary roads, streets, highways, major buildings and public facilities within the city limits. * Methods and techniques for responding to calls for emergency service. * Office methods, procedures, software and equipment. * Police and fire codes, including California Penal Code, Vehicle Code and Sunnyvale Municipal Code. * Proper record-keeping techniques. * Principles of customer service. Ability to: * Operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines. * Analyze situations quickly and accurately and take effective action to assure officer and citizen safety. * Accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio. * Extract information or data from multiple video terminal displays which dynamically update. * Apply Department of Public Safety telephone answering techniques, policies and procedures. * Memorize street names and locations. * Type at a rate of 35 net words per minute. * Work in a highly structured environment where all communications and work are recorded or documented as public record. * Maintain composure and work effectively under pressure. * Carry on multiple conversations while distinguishing background radio communication. * Operate a computer using word processing and business software and other office equipment. * Understand and follow written and oral instructions. * Communicate effectively, both orally and in writing. * Establish and maintain and promote positive and effective working relationships with employees, other agencies and the public. * Demonstrate initiative and exercise good judgment in the performance of duties. * Work independently and as a team member; recognize and set priorities and meet deadlines. * Observe safety principles and work in a safe manner. Willingness to: Work any shift, on any day, including irregular hours on short notice. Complete Fire and Medical certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended time-line as approved by management. Wear a uniform. License/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. Possession of a California Peace Officers Standards and Training (POST) Basic Dispatch certificate within one year of appointment. Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification. DESIRABLE QUALIFICATIONS * Possession of Emergency Fire Dispatch and Emergency Medical Dispatch certification course at hire. * Possession of POST Dispatch certificate. If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions and a current (dated within one year) typing certificate verifying at least 35 net words per minute (online typing tests are accepted) to the Department of Human Resources (postmarks or faxes are not accepted). This open/continuous recruitment may close without notice. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov, Search: 'CITY JOBS'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Candidates who receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Communications Officers Association (COA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application

Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required. This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit. Job Description EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. 1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service. 2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment. 3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information. 4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel. 5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus. 6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action. 7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins. 8. Maintains record of all calls received and prepares reports of critical incidents. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques. Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net). Qualifications MINIMUM QUALIFICATIONS These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement. Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination). Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people. License and Certification: None Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above. Additional Information SUPPLEMENTAL INFORMATION Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT, INCLUDING THE SUPPLEMENTAL QUESTIONS, IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION. ANNOUNCING NEW STEP INCREASE: $96,606 - $127,083* * Top Step Base Compensation including Holiday In-Lieu Pay and Uniform Allowance. The Livermore Police Department is hiring Lateral Public Safety Dispatchers. Public Safety Dispatchers receive 911 system emergency and non-emergency calls and dispatch assignments according to police procedures, and provide support services as needed. If you are currently employed as an emergency dispatcher for a police agency and would like to work for the City of Livermore, now is the time to apply! CLICK HERE to view the job announcement. Scheduled Pay Increases 10/5/26 - 4% 10/4/27 - 3% 10/2/28 - 3% DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of: Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to: Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to: Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines: Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience:Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education:Equivalent to graduation from high school.College course work incommunications, business administration, or a related field are desirable. Training:Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification:Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License:May require the possession of a valid California driver's license and satisfactory driving record as determined by the City. Other Requirements:Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements:Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of "beeps" through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt.

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Pay rate\: $20.11 to $26.13 per hour. Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator\: Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify roadworthiness and keep maintenance records for tractors and trailers. Call customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. Meet this position's physical demands. Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate\: High School Diploma. Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. Have 2 years in similar function (preferred). Map reading abilities. Understanding of distribution systems. Ability to communicate in various methods with different levels. Mathematical ability for maintaining schedules. Understanding of dispatch issues and procedures. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Safety-focused Reliable Adaptable Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************

Insight Global is looking for a Dispatch Coordinator to join a leading semiconductor company located in Santa Clara, CA Pay Range: $30 * Coordinate daily dispatching by optimizing the allocation of fleet/tests in collaboration with Shift Managers. * Manage resource allocation for all support requests efficiently * Generate detailed and accurate reports summarizing daily dispatch operations highlighting key metrics in regards to fleet performance We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -Previous experience with dispatching

The major duties of the Public Safety Dispatcher position include, but are not limited to, the following: Serves as a dispatcher for the US Park Police, applying in-depth knowledge of dispatch operating systems, databases, and equipment, as well as knowledge of dispatch policies and past practices to isolate and solve unusual and difficult technical problems. Performs dispatch and call taking services for a wide variety of complex public safety related incidents and operations. Coordinates rescue, ambulance, and helicopter operations, etc., of various agencies. Receives and evaluations emergency calls for service. Provides dispatch support to law enforcement activities. Queries & relays wants, warrants, drive and vehicle status, Be on the Lookout (BOL), and Attempt to Locate (ATL) information for law enforcement contact and investigations. Serves as a certified operator of National Criminal Information Network (NCIC), National Law Enforcement Communications System (NLETS), and state criminal information networks (i.e., ACCESS, TLETS, VCIN, etc). Accesses, analyzes, and utilizes information from a variety of national, state, Monitors a variety of alarm systems including intrusion, fire, robbery, panic, and maintenance related systems. Analyze alarms. Ensures appropriate response. Reports on alarm systems troubles. Assists law enforcement officers with investigations. Requirements Conditions of Employment U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Meet Selective Service Registration Act requirement for males. Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period. Must be able to obtain and maintain a Secret clearance. This position has been designated "Essential". In the event of severe weather conditions or other such emergency type situations the incumbent is required to report to work or remain at work as scheduled to support mission operations. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. Within 12 months of employment, you must be able to obtain and maintain required dispatching and emergency management certifications determined by locality selected. This may include National Criminal Information Network (NCIC), National Law Enforcements Communications System (NLETS), and State criminal information networks (i.e., ACCESS, TLETS, VCIN, etc.) , and/or Emergency Medical Dispatching (EMD). To qualify for this position at the GS-06 grade level, you must possess all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of the following: Customer service based experience in a high-pace environment where the ability to make quick decisions is key; Operate multi-line telephones, computers or radio equipment to provide information; AND Collect information from callers and input into computer system. To qualify for this position at the GS-07 grade level, you must possess all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of the following: Customer service-based experience in a high-pace environment where the ability to make quick decisions is key; Operate multi-line telephones, computers or radio equipment while inputting information collected from callers into computer systems; Operate public safety dispatch systems such as NCIC, NLETS, CLETS, or Computer-aided Dispatch (CAD) with limited supervision; AND Operate computer-based equipment to include, but not limited to alarm monitoring systems, records management systems, computer aided dispatch systems, message notification systems, and report writing systems. To qualify for this position at the GS-08 grade level, you must possess all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of the following: Perform public safety dispatching (law enforcement. emergency medical, search and rescue, and fire) using personal computers and software programs to input data collected from callers; Independently operate public safety dispatch systems as: NCIC, NLETS, CLETS, or Computer-aided Dispatch (CAD); Operate computer-based equipment to include, but not limited to alarm monitoring systems, records management systems, computer aided dispatch systems, message notification systems, and report writing systems; and, Obtain information from incoming callers to disseminate during emergency situations.

Join a department that cares about its Dispatchers and is LOVED by its community Elevate your public safety career as a Dispatcher. Our mission at the San Bruno Police Department is to Ensure Peace, Provide Safety, and Build Community. We aim to realize this mission by taking good care of the people who work in our organization so that they can take good care of everyone else. We believe that the key to providing exceptional police services is consistently deploying strong, healthy, well-trained, emotionally intelligent human beings as San Bruno Police Dispatchers. As such, we have created a healthy, happy, fun working environment, focused on enabling each member of our team to use their employment to pursue the best possible versions of themselves. City of San Bruno's Excellent Benefits CalPERS retirement formula Non-Safety: 2.7% @ 55 for classic members or 2% @ 62 for PEPRA members Annual accruals of vacation days based on years of service, holidays and sick days Opportunity for bilingual incentive pay up to 2.5% Medical, dental and vision benefits provided with employee contribution Life Insurance equal to one years annual salary provided at no cost Long-term disability insurance provided at no cost Home loan assistance program Section 125 Flexible Benefit Plan Tuition reimbursement The Position The San Bruno Police Department is recruiting for entry-level Public Safety Dispatchers. Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This position operates on a 24-hour, 365 days per year basis, and may be assigned to either a day, swing, or graveyard shift on a regular, rotational basis that includes nights, weekends, and holidays. Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non-emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining a high level of confidentiality. Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions. This position is integral in supporting the goals and objectives of the City and Police Department. Examples of Duties Essential Duties Receives and transmits emergency and non-emergency telephone and radio traffic. Maintains and processes a variety of communications reports, records and radio logs. Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records. Responsible for various Record Management System (RMS) entries, some of these include but are not limited to citations, warrants, subpoenas. Responsible for accurate and timely entries into the California Law Enforcement Telecommunication System (CLETS), as well as, the National Crime Information Center (NCIC). Maintains a high level of confidentiality. Performs collateral duties including a variety of related clerical tasks: records entry, assisting in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions. Performs related duties and responsibilities as assigned. Typical Qualifications The ideal candidate will possess the ability to record and transmit information with speed and accuracy, "multi-task," make quick and sensible decisions, learn from constructive criticism, possess a high commitment to quality service, and participate in a team approach to law enforcement. In addition, candidates will have a successful track record of the following: Professional skill or knowledge using computer keyboard; skill or knowledge using radio, telephone, and computers. Active listening; conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message. Placing a high priority on the internal and external customers perspective when making decisions and taking action; Implementing service practices that meet the customers and own organizations needs. Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Ability to analyze and understand information gathered and follow the best course of action. Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions. Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others emotions and behavior. Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive. Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks. Maintaining stable performance while handling stress in a manner that is acceptable to others and to the organization. Minimum Qualifications Must be able to pass an extensive background investigation. Education Possession of a high school diploma or GED equivalent. Additional related college course work or degree preferred. Experience At least one (1) year of related work experience requiring alertness and independent judgment, but no previous public safety dispatch experience is required. Certificates and Licenses Must possess and maintain a valid California Drivers License, Class C with a good driving record. Typing certificate issued within the last year verifying minimum typing speed of thirty-five (35) net words per minute with a maximum of nine (9) errors. Typing certificate must be submitted with application to be considered. Online typing certificatepermitted with application; formal test will be administered to final candidate. Completion within the last year of the POST Entry Level Dispatcher Selection Test Battery with a preferred minimum score of 48 or above; or CritiCall Dispatch passing test results within a year of application date. Certificate must be submitted with application to be considered. Supplemental Information Thisis a continuous recruitment, and applications will be accepted on a continuous basis. This recruitment may close at any time without notice.For a full, detailed class specification, clickhere. How to Apply Applications may be submitted online at the City's BambooHR homepage. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Whensubmitting your application, please upload the following: 1) POST Entry Level Dispatcher Selection Test Battery (with a score of 48 or above). If you have not yet taken the test, upcoming test dates can be found at: ******************************* or, CritiCall Dispatch test results. 2) Typing certificate issued within the last year verifying minimum typing speed of thirty-five (35) net words per minute with a maximum of nine (9) errors. Online typing certificatepermitted with application, formal test will be administered to final candidate. What happens next? We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable. Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing. The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification. Reasonable Accommodations: The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices. The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing ******************. Recruitment Contact Contact phone: ************** Contact email: ******************

Introduction Under general supervision of a shift supervisor, the Communications Dispatcher I receives emergency and non-emergency calls from the public, including calls from cellular telephone users requesting services; dispatches emergency police, fire, and other public safety units in a coordinated manner; operates various communications equipment; and performs other related work as required. Incumbents are required to work various shifts associated with a 24-hour, 365-day operation and are required to wear a uniform. The Communications Dispatcher I initially receives on-the-job training in the techniques and methods of radio dispatching involving public safety operations. Incumbents are taught to handle emergency situations requiring independent judgment as to course of action where unprecedented situations may arise. Shift work on Saturday, Sunday and holidays are normal working conditions of this job. A 5% salary differential is paid for the 4:00 p.m. to Midnight, and 7.5% differential is paid for the Midnight to 8:00 a.m. shifts. Communications Dispatcher I - Annual salary for this position is $86,927.00 at the top of the range. Additionally, City-paid benefits may include medical, dental, vision, paid vacation, holidays, administrative leave days, sick time, CalPERS retirement contribution, life insurance, disability insurance, tuition reimbursement, annual professional development reimbursement, four weeks of paid parental leave, and more! All benefits information can be found here. Position Description and Duties The City of Richmond is the City of Pride and Purpose, and we value those traits in our employees! The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the job classification. * Receives emergency and non-emergency calls, complaints, and inquiries from the public. * Evaluates information to determine jurisdiction, priority, staff availability and equipment needed. * Dispatches police, fire, and other public safety units, in accordance with established procedures, and based on the nature of the call, staff availability, assigned geographical area, and location of the call. * Provides responding units with pertinent information such as suspect information; warrant, probation and parole information; vehicle registration status; license status; premise and subject history; and location of Knox boxes and hideaway keys. * Operates a variety of communication equipment, including radio transmitters and receivers, computerized communication terminals and keyboards, multi-line telephone equipment, and City-wide camera monitoring equipment. * Retrieves information in response to requests from police and fire units, and monitors and maintains status and location of units. * Provides callers with established instructions for emergency medical situations. * Prepares records and logs. * Provides information to the public by telephone; advises them on what agency to contact for services not provided by the City. * Contacts other agencies to coordinate public safety and mutual aid operations. Minimum Qualifications General Knowledge of: Main streets and geographical areas of the Cities of Richmond, El Cerrito, San Pablo (including Contra Costa College) and Kensington. Ability to: Accurately dispatch public safety units in a coordinated manner; verbally communicate and extract information from callers regarding what they need; use good judgment as to when to act independently and when to refer situations to a supervisor; speak clearly and concisely in English; interpret written instructions, policies, rules and the materials used in performing dispatching duties; react quickly, accurately, and calmly in handling emergency calls for assistance; prepare records and reports and maintain files; type a minimum of 30 words per minute; follow written and oral directions; and learn to operate computerized data communications terminals. Certification: Incumbents in this classification are required to satisfactorily complete a Police Officer Standards and Training (POST) certified 120-hour Basic Complaint/Dispatcher course within one year of appointment. This is a condition of continued employment, and failure to do so will result in termination. Typing Certificate: Applicants must attach a typing certificate as proof of ability to type at least 30 net w.p.m. with no more than 15 errors. Only typing certificates from a public agency, school/training center or employment agency (issued within six (6) months of application) will be accepted. Online typing tests will not be accepted. Each certificate must include the following: name of the school, agency or institution conducting the testing; the gross and net number of words, and the number of errors; signature of the individual responsible for the testing, and the testing date. COVID-19 Vaccination Requirement: The City's policy is that all persons hired on or after October 18, 2021, must be fully vaccinated, including the booster, for COVID-19. New employees will be required to provide proof of complete vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources. Additional Requirements: * No felony convictions * No use of the following drugs within the past three (3) years: Cocaine, Hallucinogens, LSD, Heroin, Methamphetamine, MDMA (Ecstasy), Psilocybin (Mushrooms). * Successful candidates must pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a check of drug use history. * Must be able to qualify to use protective respirator equipment based on passing a specialized physical examination by the hire date, and maintain certification. Additional Information Application and Selection To be considered for this position, all applicants must: Submit a completed online City of Richmond Employment Application and answers to supplemental questionnaire by visiting the City of Richmond's employment page at ********************** Please fill out the Employment Application completely (including places of employment with complete addresses; i.e., number and street name, city and state, names of supervisors with telephone numbers, etc.). AND attach the required document(s) based on one of the two options below. You may attach documentation for both options, but you must fulfill the requirements of at least one of the options. OPTION 1 (two documents are required at time of application) * Attach a TYPING CERTIFICATE as proof of ability to type at least 30 net w.p.m. with no more than 15 errors. Only certificates from a public agency, school/training center or employment agency (issued within six (6) months of application) will be accepted. Online typing test will not be accepted. Each certificate must include the following: name of the school, agency or institution conducting the testing; the gross and net number of words, and the number of errors; the signature of the individual responsible for the testing; and the testing date. AND * Attach a copy of a valid T-SCORE of 48 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months to proceed through the examination process. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at **************** OR OPTION 2 (one document is required at time of application) * Attach a copy of a California POST Public Safety Dispatcher Basic Certificate. YOUR APPLICATION WILL ONLY BE VALID IF YOU SUBMIT ALL REQUIRED MATERIALS DEPENDING ON WHICH OF THE TWO OPTIONS YOU SELECTED TO COMPLETE YOUR APPLICATION. INCOMPLETE APPLICATIONS MAY BE REJECTED. Selection Process The selection process includes four steps. You must successfully complete each step in order to be eligible to participate in the next step. Completing a step does not guarantee that you will be invited to participate in the next step. Step I: Application Appraisal: All completed employment application packages will be evaluated and scored based on job-related qualifications criteria. An employment list will be established, and your placement on this list will be determined solely (100%) by information provided on the Employment Application, responses to the Supplemental Qualifications Questionnaire, and submittal of required documents. Applicants meeting all of the minimum qualifications are not guaranteed a placement on this list. Employment List: Candidates who successfully pass application appraisal process will be placed on an employment list with a ranking of "A" (Best Qualified), "B" (Well Qualified) or "C" (Qualified). Successful candidates will be subject to a background investigation, polygraph and medical examination prior to a final job offer. The Employment List is valid for four (4) months unless extended an additional four (4) months, for a total of eight (8) months. Step II: Interview: The applications of candidates placed on the employment list will be sent to the Police Department for further review. A representative from the Police Department will contact candidates to schedule an interview. Step III: Background Investigation: Candidates who are successful in the interview process will begin the background investigation process which consists of a polygraph, fingerprinting and a meeting with a background investigator. Step IV: Medical and Psychological Assessment: After the background investigation, the better-qualified candidates will be given a conditional offer of employment and will be scheduled for a medical evaluation and psychological assessment. About the City of Richmond The City of Richmond lies on the eastern shore of San Francisco Bay, five miles north of Berkeley and seven miles northeast across the Bay from downtown San Francisco. A hub of multimodal transportation, many of our residents and businesses are located in Richmond because of its central location and easy access to the Amtrak/Capitol Corridor, BART, AC Transit, the ferry, and two freeways (I-80 & I-580). Residents, visitors, and employees enjoy Richmond's numerous recreational opportunities, which include 32 miles of shoreline and over 3,000 acres of shoreline parks, more segments of the Bay Trail completed than any other city, several recreational boat harbors and yacht clubs, and thousands of acres of contiguous inland regional parks and open space. The City has substantial economic resources but is still affordable compared to other Bay Area cities. Our community is welcoming, diverse, and actively engaged. Richmond is truly the City of Pride and Purpose! Immigration Reform Control Act In compliance with the Immigration Reform Control Act of 1986, individuals offered employment by the City of Richmond will be required to show documentation of eligibility to work in the United State as a condition of employment. Non-Discrimination Policy The City of Richmond is an Equal Employment Opportunity (EEO) employer, and prohibits discrimination against any applicant on the basis of race, religion, citizenship, color, national origin, ancestry, physical or mental disability or medical condition, genetic information, marital status, reproductive health decision-making, sex, gender, gender identity, gender expression, age (40 and over), sexual orientation, or military or veteran status or any other basis protected by law. Disaster Service Workers California Government Code Title I, Sections 3100 - 3109, declare all public employees to be Disaster Service Workers subject to such disaster service activities as may be assigned to them by their superiors or by law. More information can be found here. EEO/ADA/DRUG-FREE WORKPLACE WEBSITE: ********************* Analyst: J. Somera Revised 01/2024 This position is covered by the SEIU Local 1021 General Employees Bargaining Unit. Click to view the General Employees' Benefits Summary Brochure or view the City of Richmond's Compensation Matrix. The summary of benefits provided in these documents does not constitute a contract, express or implied, and any provisions contained in these documents may be modified or revoked without notice. 01 The purpose of this supplemental questionnaire is to gather information to evaluate your qualifications for this position. For your application to receive further consideration, you must submit a complete application and provide clear, concise but detailed responses to all supplemental questions by the final filing date and time. Omitted information will not be considered or assumed. Failure to follow these instructions will result in disqualification. I acknowledge that I have read, understand, and agree to the above. * Yes * No 02 Do you have any felony convictions? * Yes * No 03 Do you have any misdemeanor convictions? Having a misdemeanor conviction will not automatically disqualify you from continuing in the selection process. Each case will be given individual consideration based on job relatedness. * Yes * No 04 If you have a misdemeanor conviction, please describe the conviction (s) and include the following information for each conviction: 1) Date of conviction(s; 2) State where conviction(s) occurred; 3) Charge(s); and 4) Penalty/Disposition. If no conviction, write "N/A". 05 Have you used any of the following drugs within the past three (3) years: Hallucinogens, Psilocybin (Mushrooms), LSD, MDMA (Ecstasy), Cocaine, Methamphetamine, Heroin? * Yes * No 06 In order to meet the minimum qualifications for the Communications Dispatcher I position and continue in the selection process, you must meet at least one of the two passing options below. An "N/A" answer will disqualify you from being considered for this position. Please select from the options below: * OPTION 1 - I posses a POST Dispatcher Test with a minimum T-score of 48 within twelve (12) months of the date of this application AND a typing certificate as proof of ability to type at least 30 net w.p.m. with no more than 15 errors (issued within the last six (6) months of the date of this application). * OPTION 2 - I possess a POST Public Safety Dispatcher Basic Certificate * N/A - I do not meet either of the two passing options listed above. I understand I will be disqualified from the rest of the selection process. 07 If you marked, OPTION 1 on Question 7, did you attach a copy of a valid T-score from a POST Dispatcher Test AND a copy of your Typing Certificate (issued within the last six (6) months? * Yes * Not Applicable 08 If you marked OPTION 2 on Question 7, did you attach a copy of your POST Public Safety Dispatcher Basic Certificate? * Yes * Not Applicable 09 I understand that if I am successful in the selection process for this position, I may be selected to continue in the background process; and that in order to be considered for this position, I must pass a thorough background investigation, which may include a criminal history check for job-related convictions, fingerprinting, a polygraph test, a credit check, and a check of drug use history. * Yes * No 10 I certify that all information provided on my application and supplemental questionnaire is true to the best of my knowledge; and I understand that all information is subject to verification; and that false or incomplete information will result in disqualification from the selection process or dismissal (if hired). * Yes * No Required Question Employer City of Richmond (CA) Address 450 Civic Center Plaza, Suite 310 Richmond, California, 94804-1630 Phone ************ Website https://*********************

Bargaining Unit: IAFF Local 1230 Salary: $8,033.38-$10,765.49 monthly $96,400.57-$129,185.97 annually FLSA Overtime: In addition to base pay, Dispatchers receive FLSA overtime pay, which varies between 10%-18%, depending on the FLSA hours for that month. FLSA overtime is the extra dollar amount paid to Dispatchers when their regular work schedule exceeds 40 hours in a workweek. Shift: 24-hour Kelly schedule Location: Pleasant Hill, CA Hybrid/Remote: No * This is a continuous recruitment* Recruitment can close at any time Qualified candidates are encouraged to apply immediately Why join the Contra Costa County Communications Division? Contra Costa County Fire Protection District is a full-service, all-hazards district that operates with a highly trained team of more than 670 firefighters and professional staff, responding from 37 strategically placed fire stations across 582 square miles. Our operational strength includes a diverse fleet of fire engines, ladder trucks, rescues, boats, dozers, and specialized hazardous materials units. We are further supported by elite teams, including FEMA Urban Search & Rescue, Cal OES hazardous materials response, a Type 2IA hand crew, and a paramedic on every response unit. Behind every response is the vital work of our Regional Fire and EMS Communications Center, robust training and wellness programs, and the committed professionals in fleet services, administration, and prevention. Our proactive Fire Prevention Bureau plays a key role in investigations, public education, plan review, and code enforcement-ensuring safety before the emergency ever begins. The Communications Division operates the 911 system for nearly all fire, emergency, and medical calls County-wide and manages the dispatch of first responders to 141,000 fire and EMS incidents annually. The Fire District Dispatcher is responsible for providing general information to the public and screening calls using established Emergency Medical Dispatch (EMD) protocols and dispatching fire apparatus staff to emergency situations. We are looking for someone who is: * Able to multi-task and triage incoming calls and radio communications. * A strong communicator with excellent interpersonal skills who knows how to talk to people, elicit pertinent information, and remain calm in stressful situations. * Committed to career-long learning, and has the ability to receive constructive feedback and apply it in your future work. * Adaptable to learning new technology and has excellent computer skills. * Flexible, highly motivated, mature, and willing to work 24-hour shifts, weekends, and holidays. * A team player who understands and embraces TEAMWORK! What you will typically be responsible for: * Receiving routine and emergency calls for Fire and Medical services. * Processing calls using Medical Protocol Dispatch Systems (MPDS). * Providing pre-arrival instructions to callers (i.e. CPR, childbirth, choking). * Transmitting messages by operating telecommunications and computer equipment. * Maintaining an accurate record of the location and current status of emergency response field units. * Maintaining radio contact with field units and enforcing proper channel control, with discipline and courtesy. * Selecting emergency response field units in accordance with established user agency policies and procedures. A few reasons you might love this job: * You'll be a part of an AMAZING team of dispatchers that take pride in their work. * The 24-hour work schedule allows for more time with your family. * We are a team of the "best of the best" dispatchers in Northern California. * You'll have the opportunity to respond to the field as a part of our Incident Dispatch Team. * · New communications center facility-coming soon A few challenges you might face in this job: * Getting acclimated to the 24-hour Kelly schedule. * Adjusting to a new or different way of dispatching fire and medical units. * Learning a new CAD system, EMD protocols, and new geographical area. Competencies Required: * Decision Making: Choosing optimal courses of action in a timely manner * Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business * Professional & Technical Expertise: Applying technical subject matter to the job * Adaptability: Responding positively to change and modifying behavior as the situation requires * Attention to Detail: Focusing on the details of work content, work steps, and final work products * Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity * Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability * Self-Management: Showing personal organization, self-discipline, and dependability * Informing: Proactively obtaining and sharing information * Listening: Fully comprehending spoken communication * Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations * Teamwork: Collaborating with others to achieve shared goals To read the complete job description, please visit the website: ***************************************************************************************************** Specifications This is a continuous recruitment process; eligible candidates may remain on the eligible list for twelve months.License Required: Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Certificate: Within three (3) months of employment, must possess and maintain the National Academy of Emergency Medical Dispatch certification through the International Academies of Emergency Dispatch. Experience: Two (2) years of full-time (or the equivalent of full-time) experience operating 9-1-1 telephones, Computer Aided Dispatch (CAD), and radio communications equipment while dispatching public safety emergency services. Performance Requirement: Ability to type at a speed of not less than 40 words per minute at a PC terminal. Other Requirement: Must pass a thorough background investigation and medical screening prior to employment. Desirable: * Certification as an Emergency Medical Dispatcher (EMD) * Application Filing: All applicants must apply on-line at ****************** and submit the information as indicated on the job announcement by the final filing date. Completion of a Supplemental Questionnaire is required. In addition, candidates must attach a typing certificate documenting that they possess the ability to type at a speed of not less than 40 words per minute at a PC terminal. Locations for typing tests can be found here. * Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. * Training and Experience Evaluation: A Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 100%) For applications received between 12/1/25-12/31/25 Training and Experience Evaluation: 1/12/2026 For applications received between 1/1/26-1/31/26 Training and Experience Evaluation: 2/9/2026 For applications received between 2/1/26-2/28/26 Training and Experience Evaluation: 3/9/2026 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Holly Trieu at ****************. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at **************. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Final Filing Deadline: Continous Exam #26/80S21/01LC Calling all EXPERIENCED 9-1-1 Dispatchers to join our team. Applicants must have current experience as a public safety dispatcher. The Emergency Communications Department (ECD) also referred to as "9-1-1" is a standalone Department that operates the Countywide consolidated emergency communications system. The Department is the primary Public Safety Answering Point (PSAP) for the County of Monterey and provides emergency and non-emergency call answering and dispatch services, including status reporting and coordination to the County Sheriff, Probation Department, 11 of the 12 incorporated city police departments, fire agencies for all 12 cities, three County fire districts, the Monterey Regional Airport District, Salinas Valley State Prison, and California State University Monterey Bay Police Department and associated activity for after-hours dispatch of other non-public safety responders. Position Summary The Department has a 24-seat primary center as well as remote location with 12 seats. Central Square Enterprise CAD, and a Harris Radio system are utilized. Communications Dispatcher II's are under general supervision, to dispatch public safety personnel and equipment for law and fire agencies. All dispatchers answer 9-1-1 and non-emergency calls. This is the journey level class in the Emergency Communications Dispatcher series. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time basis. * Receives 9-1-1 and non-emergency calls for service; utilizes interrogation techniques/protocols to evaluate what type of help is needed; transmits radio traffic in response to complaints and inquiries from law enforcement, fire, other responders, and the public * Enters information by typing while having a live conversation into a computer-aided dispatch (CAD) system * Determines scene and responder safety; transfers the call to the proper emergency service provider, or provides information to field units and/or public * Manages callers who may be in distress and highly emotional * Initiates incident response * Dispatches police or fire personnel and equipment on both routine and emergency calls utilizing the computer-aided dispatch system, computer terminals, radio dispatching consoles, and related equipment * Controls radio traffic, monitors, and maintains status of assigned public safety personnel and equipment at all times; anticipates needs of public safety personnel * Analyzes situations accurately and takes effective action to help assure officer and public safety * Utilizes map and GIS software programs to identify the location of an incident and to monitor units * Inquires, interprets, verifies, receives, and disseminates information from law enforcement computer networks relating to wanted persons, stolen property, vehicle registration, and related matters * Provide instructional and on-the-job training to staff as assigned * Receives reports and coordinates the dispatching of emergency vehicles and public safety personnel * Provides backup to other dispatchers as necessary * Records the nature and source of all incoming and outgoing phone and radio messages as required * Relays critical information as quickly as possible To view the complete classification description, please visit the County of Monterey website: Emergency Communications Dispatcher II The Successful Candidate Will have a proven track record demonstrating the following knowledge, skills and abilities. Working knowledge of: * Techniques, procedures and methods used in the operation of a public safety communications center * The operation of a public safety computer-aided dispatch system, video display terminals, radio dispatching consoles, enhanced 9-1-1 telephone system and other associated public safety communications equipment * Two-way radio, telephone, and other related equipment commonly used in public safety dispatching * Rules and regulations of the Federal Communications Commission pertaining to radio and telephone operations Skill and Ability to: * Communicate clearly, concisely, and effectively * Effectively operate the public safety computer-aided dispatch system, telephone system, computer terminals, radio dispatch consoles and associated equipment * Monitor audible information from multiple sources (telephone, radio, and co-workers) in an open space and noisy environment * Interpret rules, regulations, policies and procedures * Document information in English in a clear, organized, concise, and understandable manner * Coordinate multiple events and emergency responses * Retain, recall, and evaluate facts and/or details solely from memory * Deal tactfully with the general public, law enforcement and other officials * Empathize with members of the public in sensitive and/or distressful situations * Perform multiple tasks while monitoring background telephone and radio communications * Multi-task requiring simultaneous typing (rapid keyboard), talking on the radio, answering multiple telephone calls and radio traffic, and switching between computer screens and applications * Work under pressure, exercising good judgment and common sense while making sound decisions in emergency situations * Read and interpret various mapping devices and relay pertinent information * Establish and maintain cooperative relationships with co-workers, management staff, public safety personnel, and the general public * Provide effective customer service * Transition from periods of mental and physical inactivity to periods of intense and stressful mental and physical activity (rapid keyboarding) at a moment's notice * Use a computer and keyboard and computer equipment with a moderate speed and a high level of accuracy * Accurately type a minimum of 30wpm (net on a computer keyboard) Any combination of training, education, and/or experience which provides the knowledge, skills and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Experience: Approximately one year of experience performing duties comparable to the position of Communications Dispatcher I in Monterey County.REQUIRED CONDITIONS OF EMPLOYMENT As a condition of employment, the incumbent will be required to: * Possess and maintain a valid California Class C driver's license or the ability to provide suitable transportation that is approved by the appointing authority * Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings * Willingness and ability to remain seated at a console for long periods of time * Work mandatory overtime as assigned * Must be able to pass a thorough law enforcement background investigation * Per Commission on Peace Officer Standards and Training (POST) Program Regulation 1018, every Public Safety Dispatcher shall satisfactorily complete the Continuing Professional Training (CPT) requirement of twenty-four (24) or more hours of POST-qualifying training during every two-year CPT cycle, based on the statewide CPT Anniversary Date as specified in subsection 1018(d)(2) * Pursuant to Commission on Peace Officer Standards and Training (POST) Program Regulations Section 1018, possession of a California POST-certified Public Safety Dispatchers' Basic Certificate within one year BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the J-Unit Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: * As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. * Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form 1-9. * If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line at ******************************************************* or Hard copy applications may be obtained from and submitted during normal business hours, Monday - Friday, 8:00 AM - 5:00 PM by contacting: Monterey County, Human Resources Department 168 W. Alisal Street, 3rd Floor Salinas, CA 93901 Phone: ************** The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: * A completed County of Monterey Employment Application * Responses to the Supplemental Questions Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. HIRING PREFERENCE FOR VETERANS AND ELIGIBLE MILITARY SPOUSES The County of Monterey is committed to honoring the service and sacrifice of veterans and eligible military spouses (i.e., surviving spouses of veterans, spouses of totally disabled veterans, and spouses of active-duty service members) and awards veterans' preference points for this recruitment. To obtain a Veterans and Eligible Military Spouse Preference Application, please visit the Human Resources website or click on the following link: Click Here to View the Veterans and Eligible Military Spouse Preference Application To apply for veterans' preference points, veterans or eligible military spouses must complete and email a Veterans and Eligible Military Spouse Preference Application with supporting documentation of their eligibility within 5 business days of submitting their job application to ********************************************* EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Laura Carucci, Human Resources Analyst, at ****************************** or **************.

What's the Role and What You'll Do Answer the call. Join the voices behind the badge with Mountain View Police Department. The Mountain View Police Department is looking for dedicated professionals who thrive in a fast-paced environment, value teamwork, and are passionate about helping others in moments that matter the most. As a lateral Public Safety Dispatcher II, you'll be part of a high-performing, tight-knit team that plays a vital role in ensuring the safety and well-being in our community. From the moment a call comes in, your voice and actions help guide our emergency response efforts, offering calm in the chaos and connecting those in need with critical resources. We encourage interested applicants to explore more about our department on our website and review the full job description here. As a lateral Public Safety Dispatcher II, you will join our team to: * Receive and process emergency and non-emergency calls for police, fire, and medical assistance. * Use computer-aided dispatch (CAD) systems to coordinate appropriate emergency response. * Provide accurate, timely information to field personnel under high-pressure situations. * Remain calm and focused while multitasking during rapidly evolving incidents. * Maintain strong situational awareness, excellent communication skills, and a commitment to service. The Essentials Eligible candidates will possess the following at the time of application: * Eighteen (18) months or more of recent experience as a public safety dispatcher with police, and/or fire & emergency medical dispatch skills. * California POST Public Safety Dispatchers' Basic Course certificate (may be substituted with an out-of-state Emergency Call Center certificate or license) * Ability to type 35 (net) words per minute * Valid California Class C driver's license (within 6 months of appointment) Are We a Match? Our dispatchers are trusted professionals and essentials partners in our commitment to public safety. We invest in your success with ongoing training, supportive leadership, and opportunities to grow your career. The ideal candidate: * Is a lateral public safety dispatcher with recent, full-time experience in an emergency communications center. * Demonstrates excellent judgement, quick decision-making skills, and strong verbal communication skills. * Stays calm under pressure and maintains control in emotionally charged situations. * Possesses the ability to work independently while remaining a strong team player. * Is passionate about public service and making a difference in the lives of others. Apply Now Submit your resume, application and California POST Certificate online at GovernmentJobs.com or to the Human Resources Department; City of Mountain View, 500 Castro Street, Mountain View, CA 94041, *************. Please provide a valid email address on your application. This recruitment will be open on a continuous basis with a first review date of Friday, August 1, 2025. Qualified applicants are encouraged to apply early. * BONUS OPPORTUNITY The $10,000 new hire bonus is reserved for new hires; current City of Mountain View employees are not eligible. Bonus is paid in two payments; $5,000 in your first paycheck and $5,000 following successful completion of the probationary period. Fine Print. Depending on the number of applications, the above process may be altered. Candidates with a disability who may require special assistance in any phase of the application or testing process should advise the Human Resources Department upon submittal of application. Documentation of the need for accommodation must accompany the request. The City of Mountain View is an Equal Opportunity Employer (EOE). Candidates on the eligibility list must successfully pass a medical exam, psychological screening and an extensive background investigation conducted under POST guidelines, including a polygraph and a DOJ and FBI fingerprint check, prior to employment. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination. Candidates with a disability which may require special assistance in any phase of the application or testing process should advise the Human Resources Department upon submittal of application. The City of Mountain View is an Equal Opportunity Employer (EOE). The Mountain View Police Department is accredited by the Commission on Accreditation for law enforcement agencies. NOTE: The provisions of this bulletin do not constitute an expressed or implied contract, and any provisions contained in this bulletin may be modified or revoked without notice. To learn more, visit our Benefit Comparison Chart and/or the applicable Memorandum of Understanding (MOU) on our website. 01 Do you possess a California POST Certified Public Safety Dispatchers' Basic Course certificate? * Yes * No 02 Do you possess an out-of-state Call Center certificate? * Yes * No 03 Do you possess eighteen (18) months or more of recent experience as a public safety dispatcher? * Yes * No 04 Please select the areas of dispatch that you have experience in. Check all that apply. * Police Dispatch * Fire Dispatch * Emergency Medical Dispatch Services * Joint Powers Authority * 9-1-1, text to 9-1-1, and non emergency call triaging * Other Required Question Employer City of Mountain View (CA) Address 500 Castro Street Mountain View, California, 94041 Website *****************************

The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. The Position: Under the supervision of the Dispatch Supervisor, the Transportation Dispatcher is responsible for scheduling and coordinating the dispatch of all CEI transportation services to program participants. Utilizing the routing and scheduling software; manages alert screen logs, reviews past, current, and future trips, on-time performance, vehicle availability, cancels trips as needed, and confirms end of day route duties are complete. DUTIES AND RESPONSIBILITIES: Manage alert screen to log and review trips and drivers performance. Document and report any unusual incidents with drivers and/or participants. Manage vehicle availability and routes accordingly. Make sure all trips are accounted for. No open will-calls, no unassigned trips, no runs with no driver. Manage trip adjustments as needed. Make sure all drivers are accounted for and performing driver end of day duties. Prepare for next hours of business. Review upcoming trips in the schedule. Cancel any trip that is still open that will not be performed. Follow up with participants on cancelations and communicate to appropriate departments as needed. Act as a liaison between the transportation department and center staff for related updates and answers. Communicate any changes or adjustments with contracted transportation services in tandem with dispatch manager Assist with maintaining the transportation hub and or all changes to participant profiles or schedules. Attend routing and scheduling software company offered educational programming to maintain competency with software functionality. Follow all CEI Policies and Procedures. Comply with all agency training requirements including department specific meetings and trainings. Maintain safe working environment by following CEI's safety P&P's. Maintain a courteous, helpful and professional attitude on the job. Display a willingness and ability to be responsive to all customer groups. Perform other duties as assigned in a positive and helpful manner. QUALIFICATIONS: High school diploma or equivalent. 1-2 years' Experience working in a dispatch or related administrative function. Excellent interpersonal skills. Strong computer skills - word processing, spreadsheets and databases. Phone Experience in a call center environment is a plus. Strong organizational skills. Ability to effectively problem-solve complex issues. Strong verbal and written communication skills Ability to work as a team player in a multi-cultural, inter-disciplinary setting. Bilingual a plus but not required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Standard office setting; exposure to computer screens; may be required to work holidays and weekends. Physical: Essential and marginal functions may require maintaining physical condition necessary for sitting or walking for prolonged periods of time; extensive use of computer keyboard. The above is intended to communicate the general function of the mentioned position and by no means shall be considered an exhaustive or complete outline of the specific tasks and functions that will be required. CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management. Signature: ___________________________Date:__________________________ SUPERVISED BY: Dispatch Supervisor POSITION SUPERVISES: None Updated 2.15.24 Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a “capitation” healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and hereto learn more about San José. The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran statusor any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************, 711 (TTY), or via email at *************************. About the Department The San José Fire Department's (SJFD) core mission is to serve the community by protecting life, property, and the environment through prevention and response. SJFD is a high-volume, high-performance, all-risk Fire Department that protects approximately 200 square miles including residential, commercial, high-rise, wildland interface areas, and several high-hazard occupancies. Click here for information on the SJFD Department. Click here for information on Benefits. Click here for information about the Fire Communications Division. Clickherefor the California Equal Pay Act To apply, please complete an application via the City of San José's website at: ************************************** Position Duties Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose's website at ****************************** The annual salary for the Public Safety Radio Dispatcher Trainee classification is $102,260.07 per year. This includes an approximate five percent (5%) ongoing non-pensionable compensation pay and a (3.75%) Public Safety Radio Dispatcher Certification Pay. Upon successful completion of training, Public Safety Radio Dispatcher Trainees are eligible for promotion to the Public Safety Radio Dispatcher classification. The salary range for the Public Safety Radio Dispatcher classification is currently $109,443.99 - $133,053.03 annually. This includes an approximate five percent (5%) ongoing non-pensionable compensation pay and a (3.75%) Public Safety Radio Dispatcher Certification Pay. The SJFD is accepting applications for the position of Public Safety Radio Dispatcher Trainee. This is the entry-level training classification for a career in public safety dispatching within the City of San José. As a Public Safety Radio Dispatcher Trainee, you are provided with formal training, both in the classroom and in the Communications Center, to develop the knowledge, skills, and abilities necessary to perform the full range of public safety dispatching functions. Trainees must successfully complete all formal academic and on-the-job training to be appointed to the class of Public Safety Radio Dispatcher and retain their employment. Duties of the Public Safety Radio Dispatcher include answering emergency and non-emergency telephone calls, complying with medical and fire call taking and dispatching policies and protocols, obtaining information from callers, providing emergency instructions over the telephone, entering data into the computer-aided dispatch (CAD) system, dispatching fire and emergency medical personnel and equipment, providing telecommunications systems support, and performing other related work as assigned. The Public Safety Radio Dispatcher Trainee Training Program includes Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) protocol training. The EMD and EFD certification is a condition of employment. If an employee fails to maintain San José Fire Department protocol compliance standards, the employee is subject to discipline up to and including termination. These positions may require working weekends, holidays and/or assignments including swing, midnight, or other nonstandard shifts. Shifts are currently an 8-hour schedule during training (five days a week). Shift schedules may change based on the needs of the Department, and may include an alternate 9-hour schedule (every other set of days off includes three days off). You must be available to work the shift schedule assigned to you by the Department. There is a shift differential payment of $2.25/hour for swing shift and $2.50/hour for midnight shifts. Mandatory overtime will be required during critical incidents or to maintain staffing levels. Wearing a uniform is required. Incumbents receive paid training beginning on their first day attending the Public Safety Radio Dispatcher Trainee Academy. Employee benefits are provided in accordance with the applicable union agreement. Laterals are encouraged to apply. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. In addition to the salary, employees in the Public Safety Dispatcher Trainee classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay and a (3.75%) ongoing non-pensionable Public Safety Radio Dispatcher Certification Pay. Salary range(s) for this classification is/are: * $93,870.40 (pensionable) * $98,563.92(non-pensionable 5%) * $102,260.07(non-pensionable 3.75%Public Safety Radio Dispatcher Certification Pay) Minimum Qualifications Education:Successful completion of high school, General Educational Development (GED) certificate, or California Proficiency Certificate Experience:One year of experience receiving, processing and/or dispatching calls in a radio dispatch or call center (one year = 2080 hours) OR, three years of experience working in public contact employment (three years = 6240 hours) Certifications:When assigned to the Fire Department, must possess within three (3) months of employment, and maintain the Emergency Medical Dispatch and Emergency Fire Dispatch certification through the International Academies of Emergency Dispatch. Other Qualifications The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. * Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. * Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. * Building Trust - Communicates an understanding of the other person's interests, needs and concerns; identifies and communicates shared interests and goals; identifies and communicates differences as appropriate; demonstrates honesty, keeps commitments, and behaves in an appropriate manner. * Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). * Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate. * Customer Service- Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. * Social Awareness - Demonstrates the ability to read or sense other people's emotions and how they influence the situation of interest or concern; demonstrates empathy and organizational awareness. In addition, ideal candidates will also possess basic knowledge, skills and abilities to: * Pass an intensive background investigation; * Learn to accurately and quickly enter information in the computer system while receiving information via radio and telephone; * Learn radio codes used in computer-aided dispatch; * Retain composure and work accurately under pressure in emergency situations; * Read, write, spell, and speak in clear and concise English; * Deal tactfully with the public and others; * Follow oral and written instructions; * Learn and interpret maps; * Work in a confined area and wear a radio headset * Type Competency in a City approved language other than English is desirable, but not required for employment. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Applicants deemed most competitive after oral interviews will be required to pass a Fire background investigation, which includes polygraph and psychological screening. Additional phases of the selection process are described below. Tentative Timeline Personal History Questionnaire: February 18, 2026 - February 25, 2026 (on-line) Information Sessions: week of February 18, 2026 (Via Zoom) Exact date to be determined. Computer Practical (CritiCall Exam): February 18, 2026 - February 25, 2026 (online) Oral Board Interview (In Person): March 9, 2026 - March 12, 2026 Selection Interview (2nd Interview - In Person): May 12, 2026 - May 14, 2026 Tour/Sit Along (In Person):March 19, 2026 to March 28, 2026 Backgrounds (In Person): March 16, 2026 to April 27, 2026 Poly/Psych/Medical Exams (In Person):May 18, 2026 to June 5, 2026 Final Job Offer Notifications: June 18, 2026 Academy Start Date: July 6, 2026 * DATES MAY BE SUBJECT TO CHANGE IF NEEDED* PERSONAL HISTORY QUESTIONNAIRE (PHQ): The most qualified applicants for Public Safety Dispatcher Trainee will be invited to complete an online pass/fail PHQ screening. The PHQ screening is designed to identify applicants who meet the Fire Department's hiring standards. The PHQ screening will consist of approximately 180 questions. The questionnaire will ask applicants to self-report behavior that has been determined to relate directly to job suitability. Applicants should be prepared to provide detailed information of their personal history in the following nine categories: education, employment, driving history, military experience, substance use, financial history, legal history, fire, public safety and/or emergency medical experience, and other general information. INFORMATION SESSION: The Information Session provides applicants with more details regarding the day-to-day duties of the position(s) and an overall understanding of the hiring and training process. Candidates will also have an opportunity to ask questions of current dispatch personnel. COMPUTER PRACTICAL EXAM (CritiCall): Candidates will be invited to take a computerized practical exam. During this exam, applicants are tested in several areas including data entry, multi-tasking, call summary, reading comprehension, map reading and more. Only the most qualified applicants will move forward from this examination. COMPUTER PRACTICAL (CritiCall) TEST PREPARATION: Additional information about the computer practical exam (CritiCall), including a test preparation guide can be found at: ******************************************************* The San José Fire Department will notaccept previous test scores; all candidates who pass the PHQ must take and pass the computer practical exam (CritiCall) during this recruitment in order to continue to be considered for the position. ORAL BOARD INTERVIEW:Oral board interviews will be held after candidates pass the practical exam (CritiCall). BACKGROUND: The most qualified candidates who pass the practical exam (CritiCall) and oral board interviews will be considered for advancement to the background. TOUR/SIT ALONG: This is an in-person sit along in the Fire Communications Control Room. Candidates who advance to the background will be notified regarding scheduling of the in-person sit along. If you have questions regarding the duties of this position, please email inquiries to *********************************. The application deadline is Wednesday, January 28, 2026, at 11:59 PM. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email ************************* and we will research the status of your application. Please contact Human Resources at **************, or ***************************** if you have any questions. If you have questions about the duties of these positions, the selection or hiring processes, please contact Denisse Madrizat ****************************. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email ************************* and we will research the status of your application. AI and the Hiring Process We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be avaluable tool for learning, research, and professional growth. We encouragecandidates to use AI responsibly as a support in preparing application materials, liveassessments, and interviews. However,we value authenticity, accuracy and truthfulness.Application responses and interview answers must reflect your ownknowledge, skills, and experiences. While AI can supplement preparation, it cannotreplace the originality and judgment we look for in our employees. This ensuresfairness,transparency, and equityfor all applicants in the hiring process.

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: * Pay rate: $20.11 to $26.13 per hour. * Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. * 401(k) Profit Sharing Plan after 90 days. * Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator: * Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. * Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. * Develop and update driver and helper dispatch schedule daily. * Understand DOT hours of service and ensure driver compliance. * Set up daily tractor/trailer assignment for drivers. * Verify roadworthiness and keep maintenance records for tractors and trailers. * Call customers to inform them of variances in delivery times. * Expedite driver manifests and highlight keys. * Provide timely reports to immediate supervisor as requested. * Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. * Meet this position's physical demands. * Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate: * High School Diploma. * Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. * Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. * Have 2 years in similar function (preferred). * Map reading abilities. * Understanding of distribution systems. * Ability to communicate in various methods with different levels. * Mathematical ability for maintaining schedules. * Understanding of dispatch issues and procedures. * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! * Safety-focused * Reliable * Adaptable * Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit ******************************************

Dispatches emergency and non-emergency police personnel in response to calls for service; receives information, questions and requests for service; determines nature and priority of calls for service, routes calls as needed and dispatches appropriate units for response. Handles inquiries involving public emergencies; recognizes sensitive information and handles accordingly; provides information to field units, other agencies and the public. Alerts other agencies and coordinates mutual response radio traffic and information distribution. Operates computer aided dispatch system and other telecommunications devices; performs routine equipment testing, upkeep and maintenance. Operates computer equipment using designated systems and programs such as word processing, desktop publishing, databases and spreadsheets; makes inquiries and entries through local, State and Federal computer information systems. Sends, receives and routes a variety of law enforcement reports, warrants and other materials. Reviews and records case information; maintains logs and records including automated record files; prepares reports and other related forms and records. May assist in training new dispatchers and participate in various Police Department activities and operations as assigned. Education/Experience Any combination equivalent to education and experience likely to provide the required knowledge and abilities. A typical way to obtain the knowledge and abilities would be: Education: Graduation from high school. Experience: Two years of responsible full-time work experience involving public contact, computer usage, and/or heavy telephone traffic. Experience in public safety, or dealing with stressful, multi-task oriented situations is highly desirable . Other Requirements Passing CritiCall Exam or ECOMM score dated within 1 year of application (lateral transfers from other agencies do not need to submit) (see below). Ability to obtain a California Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher Certificate within one year of employment. Willingness and/or ability to work rotating shifts, including nights, holidays and weekends; work on an on-call basis; work irregular duty assignments; wear a uniform and safety equipment; work outside in inclement weather; work under undesirable and hazardous conditions; conform to department grooming standards; successfully pass a background investigation; work alone; attend educational sessions as required; travel out of town for one day or more. Candidates considered for appointment must successfully pass job related post offer, pre-employment medical and psychological examinations including a drug screening, and have vision correctable to 20/30 and normal color vision and hearing. Incumbents must demonstrate a state of physical and mental health consistent with the ability to perform assigned duties. Selected positions require possession of a valid California Driver's License and satisfactory driving record as a condition of initial and continued employment. Knowledge Knowledge of organization and functions of a municipal law enforcement agency; modern office practices and procedures; application of modern computer technology including designated operating programs and software. Ability Ability to effectively coordinate the work of safety enforcement personnel in the field; assess and prioritize emergency situations; make rapid and sound independent judgements in stressful emergency situations; perform clerical work and basic mathematical calculations with speed and accuracy; operate computer equipment, a variety of office equipment and specialized police department equipment including computerized telecommunications and dispatch equipment; read, interpret, apply and explain various codes, regulations, manuals, maps, etc.; establish and maintain accurate records; prepare reports; communicate effectively; act with resourcefulness, courtesy and initiative; establish and maintain effective working relationships with employees and the general public. Typing Skill Ability to type from clear printed copy at a speed of 35 net words per minute.

The City of San Bruno is currently accepting applications for Public Safety Dispatcher, Per Diem candidates. The San Bruno Police Department is recruiting for Per-Diem Public Safety Dispatchers. The San Bruno Police Department has a long-standing tradition of small-town service with big-city dedication to public safety. Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This is a per-diem position. Shifts are offered based on staffing needs, and per-diem employees may choose the open shifts that are available. Available shifts may include day, swing, or graveyard hours, including weekends, and holidays. Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non-emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining a high level of confidentiality. Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions. This position is integral in supporting the goals and objectives of the City and Police Department. Examples of Duties Receives and transmits emergency telephone and radio traffic. Maintains and processes a variety of communications reports, records and radio logs. Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records. Maintains a high level of confidentiality. Performs collateral duties including a variety of related clerical tasks: process warrants; assist in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions. Maintains various C.A.D and Record Management Files. Performs related duties and responsibilities as assigned. Typical Qualifications The ideal candidate will possess the ability to record and transmit information with speed and accuracy, "multi-task," make quick and sensible decisions, learn from constructive criticism, possess a high commitment to quality service, and participate in a team approach to law enforcement. In addition, candidates will have a successful track record of the following: Professional skill or knowledge using computer keyboard; skill or knowledge using radio, telephone, and computers. Active listening; conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message. Placing a high priority on the internal and external customer's perspective when making decisions and taking action; implements customer-focused practices. Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Ability to analyze and understand information gathered and follow the best course of action. Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions. Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others' emotions and behavior. Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive. Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks. Maintaining stable performance while handling stress in a manner that is acceptable to others and to the organization. Minimum Qualifications Must be able to pass an extensive background investigation. Education Possession of a high school diploma or GED equivalent. Additional related college course work or degree preferred. Experience Completion of a probationary period in a public safety agency. Certificates and Licenses Must possess and maintain a valid California Driver's License, Class C with a good driving record. Peace Officer Standards and Training (POST) Basic Dispatch Certificate is required. Special Requirements Possess excellent vision and hearing skills, with ability to sit, talk, type, hear, and walk for extended periods of time as well as lift or move up to twenty-five (25) pounds. Supplemental Information Part-time temporary employees serve in an at-will capacity and understand that service with the City may be terminated at any time. This position does not provide any benefits, with the exception of paid sick leave. In accordance with the Healthy Workplaces, Healthy Families Act of 2014, all temporary, part-time, and seasonal employees, who on or after July 1, 2015, work in California for 30 or more days within a year from the commencement of employment are entitled to paid sick leave for prescribed purposes. Employees will accrue one hour of paid sick leave for every 30 hours worked and are entitled to use accrued sick days beginning on the 90th day of employment. Employees may use up to 24 hours (or 3 days) of accrued sick leave in each year of employment. How to Apply Applications may be submitted online at the City's BambooHR homepage. Applications will be reviewed weekly. This is a continuous recruitment, and applications will be accepted on a continuous basis. This recruitment may close at any time without notice. You are encouraged to apply as soon as possible. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. What happens next? We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable. Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing. The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification. Reasonable Accommodations The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices. The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing ******************. Recruitment Contact Contact phone: ************** Contact email: ******************

WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT, INCLUDING THE SUPPLEMENTAL QUESTIONS, IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION. ANNOUNCING NEW STEP INCREASE: $96,606 - $127,083* * Top Step Compensation including Holiday In-Lieu Pay and Uniform Allowance. Are you searching for a position to become a first responder in a challenging fast-paced environment? Public Safety Dispatchers play a crucial role in supporting police and other public safety personnel by providing essential communication services on a 24/7 basis. This demanding profession requires great communication, multitasking, and data entry skills. If you are someone who stays calm and professional under pressure, values integrity and accountability, and intends on delivering exceptional service to the City of Livermore and our community, we encourage you to apply today! CLICK HERE to view the job announcement. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of: Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to: Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to: Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines: Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience:Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education:Equivalent to graduation from high school.College course work incommunications, business administration, or a related field are desirable. Training:Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification:Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License:May require the possession of a valid California driver's license and satisfactory driving record as determined by the City. Other Requirements:Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements:Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of "beeps" through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt.

Final Filing Deadline: Continuous Exam #25/80S01/09LC The Emergency Communications Department is responsible for the operation of a countywide, consolidated Emergency Communications Center providing 9-1-1 and non-emergency call answering and law enforcement, fire protection and emergency medical dispatch services for over 30 local, Regional, County and State Public Safety agencies. Position Summary The Emergency Communications Dispatcher Trainee receives on-the-job training in basic 9-1-1 call answering and radio dispatching methods and techniques. This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority. The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis. Hire dates for 2026 coincide with the In-House Dispatch Academy start dates: * January 12, 2026 * April 6, 2026 * July 13, 2026 * October 5, 2026 The County of Monterey is committed to honoring the service and sacrifice of veterans and eligible military spouses and awards veterans' preference points for this recruitment. To learn more about the eligibility requirements and the process, be sure to read the Hiring Preference for Veterans and Eligible Military Spouses section located towards the end of this job flier. Examples of Duties: * Learns to dispatch police and fire personnel and equipment on both routine and emergency calls utilizing the computer-aided dispatch (CAD) system, radio dispatching consoles, and related communications equipment; learns to monitor and maintain the status of assigned public safety personnel and public safety frequencies and equipment; learns to analyze situations accurately and take effective action in accordance with policies and procedures to help assure officer and citizen safety * Receives 9-1-1 and non-emergency calls for service; utilizes interrogation techniques/protocols to evaluate what type of help is needed * Enters information by typing while having a live conversation into a CAD system * Determines scene and responder safety; transfers calls to the proper emergency service provider, or provides information to the field units and/or public * Manages callers who may be in distress and highly emotional * Inquiries, interprets, verifies, receives, and disseminates information from law enforcement computer networks relating to wanted persons, stolen property, vehicle registration, and related matters * Analyzes situations accurately and takes effective action to help assure officer and public safety * Utilizes map and GIS software programs to identify the location of an incident and monitor units * Records the nature and source of all incoming and outgoing phone and radio messages, as required * Relays critical information as quickly as possible * May be assigned as a Disaster Service Worker as required To view the complete classification description, please visit the County of Monterey website: Emergency Communications Dispatcher I THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities: Skill and Ability to: * Communicate clearly, concisely, and effectively * Empathize with members of the public in sensitive and/or distressful situations * Document information in English in a clear, organized, concise, and understandable manner * Accurately type a keyboard terminal minimum of 30 wpm (net on a computer) Examples of Experience/Education/Training: Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is: * Education: Possession of a high school diploma or equivalent. AND * Experience: One (1) year of experience involving substantial public contact. CONDITIONS OF EMPLOYMENT The required conditions of employment include, but are not limited to the following: * Possess and maintain a valid California Class C driver's license or the ability to provide suitable transportation that is approved by the appointing authority * Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings * Work mandatory overtime as assigned * Must be able to pass a thorough law enforcement background investigation * Pursuant to Commission on Peace Officer Standards and Training (POST) Program Regulations Section 1018, successfully complete the POST-certified Public Safety Dispatchers' Basic Course within one (1) year of appointment. * Per Commission on Peace Officer Standards and Training (POST) Program Regulation 1018, every Public Safety Dispatcher shall satisfactorily complete the Continuing Professional Training (CPT) requirement of twenty-four (24) or more hours of POST qualifying training during every two-year CPT cycle, based on the statewide CPT Anniversary Date as specified in subsection 1018(d)(2) BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit J Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. NOTES: * As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. * Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. * If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. * Veterans and their widows/ers who within the past five years have served on active duty for 30 or more days in a 1) national or State military emergency or 2) military expedition for which a medal was authorized, may be eligible for Veterans' Preference Points. To apply, veterans must submit an "Application for Veterans' Preference" with their application materials by the final filing date. Application and Selection Procedures Apply On-Line at ***************************************************** or Hard copy applications may be obtained from and submitted during normal business hours Monday - Friday, 8:00 AM - 5:00 PM by contacting: Attn: Human Resources 168 W. Alisal Street 3rd Floor Salinas, CA 93901 Phone: ************ The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include: * A completed County of Monterey Employment Application * Responses to the Supplemental Questions Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. HIRING PREFERENCE FOR VETERANS AND ELIGIBLE MILITARY SPOUSES The County of Monterey is committed to honoring the service and sacrifice of veterans and eligible military spouses (i.e., surviving spouses of veterans, spouses of totally disabled veterans, and spouses of active-duty service members) and awards veterans' preference points for this recruitment. To obtain a Veterans and Eligible Military Spouse Preference Application, please visit the Human Resources website or click on the following link: Click Here to View the Veterans and Eligible Military Spouse Preference Application To apply for veterans' preference points, veterans or eligible military spouses must complete and email a Veterans and Eligible Military Spouse Preference Application with supporting documentation of their eligibility within 5 business days of submitting your job application to ********************************************* EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Laura Carucci, Human Resources Analyst, at ****************************** or **************.