Dispatcher jobs in Dallas, TX

Job Title: Transportation Dispatcher (5hr Split) Primary Purpose: 5-Hour shift with some overtime as needed / Split shift 5am-9am BREAK 2pm-6pm Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record absentee calls and assign substitutes. Qualifications: Education/Certification: Clear and valid Texas commercial driver's license Class A or B with Passenger (P) and School Bus (S) endorsements Must be 18 years of age Preferred Bilingual: English/Spanish Special Knowledge/Skills: Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses Ability to read and understand documents including policies and procedures manuals Ability to receive and give written and verbal instructions Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam Excellent organizational, communication, and interpersonal skills Experience: Minimum two (2) years' experience as certified school bus driver or one (1) year of dispatch experience with commercial vehicles Major Responsibilities and Duties: Dispatch Dispatch drivers and vehicles on a daily basis. Monitor and respond to two-way radio communications. Receive, record, and report driver and bus monitor absence calls. Assign substitute drivers and monitors for morning and afternoon shifts as needed. Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed. Process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed. Other Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations. Serve as substitute bus driver as needed. Follow district safety protocols and emergency procedures. Ability to operate a school bus Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged hours Mental Demands: Maintain emotional control under stress

Dealership:L0397 Driveway Home Office Driveway Driveway is where car buying and selling meets convenience-with no haggling, no pressure, and no leaving your couch. We're the digital retail arm of Lithia & Driveway (LAD) and we're on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We're big on innovation, big on people, and always driving forward. Come ride with us! Location: Dallas, TX Pay: $40,040-$60,008 plus incentive potential Schedule: Tuesday-Saturday availability Position Summary The Sell Dispatch Coordinator is part of the Driveway fulfillment team and will be responsible for fulfillment coordination between customers and fulfillment centers. The position will be responsible for coordinating vehicle pickup scheduling, managing vehicle pickup logistics, and ensuring timely positive equity payments to customers at the time of vehicle pickup. Sell Dispatch Coordinator will collaborate closely with the Field Operations team, Lithia dealerships nationwide, and third-party logistics providers, while proactively delivering results and providing exceptional customer service. The Sell Dispatch Coordinator will demonstrate Lithia & Driveway's mission and core values with humble confidence and will report directly to the Sell Dispatch Supervisor. Primary Duties (Responsibilities) Address customer cases as soon as assigned via our CRM Determine fulfillment type based on customer location and coordinate vehicle pickups accordingly Schedule vehicle pickups at the earliest possible time considering customer availability, preferences, and fulfillment capacity Coordinate vehicle pick-up between Driveway customers and field operations teams, including in-market, store-based, hub, and out-of-market (OOM) fulfillment Track and update load status in TMS and CRM, and update appointment times and statuses in Scheduling, CRM, and TMS programs Ensure customers are informed and comfortable regarding pickups, payments, and documentation of their vehicle sale (including VPAs, BoS, etc.) Qualifications Skills Strong attention to detail and excellent Customer service mindset Excellent communication skills Time management and organizational skills Excellent communication and interpersonal skills. Proficient in digital tools, including CRM systems, Microsoft Office (Excel, Word, PowerPoint) Understands the complexity of online retail operations Education High School Diploma or equivalent required Competencies Humble: lives the mission and values and follows ethical and moral standards High performance: proactive, fact-based, and results oriented Smart: maintains knowledge of business and financial acumen to make sound decisions Charismatic: collaborates and communicates effectively Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.* Up to 1/3 of time: standing, walking, lifting up to 25 pounds Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing *Reasonable accommodations may be made to enable individuals to perform the essential functions. We Offer Best-in-Class Industry Benefits: Competitive pay Medical, Dental, and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Join the TCI Team as a Dispatcher - $24/Hour | Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. 📍 Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. Note: This role requires the ability to drive box trucks as needed, including driver unload responsibilities. Successful candidates must be able to pass a DOT physical and a pre-employment drug screen. 💼 Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Overseeing and directing dispatch activities for several locations, including remote facilities Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. Operate box trucks as needed, including performing driver unload tasks. 🛠️ Skills & Qualifications Bilingual Preferred (Spanish) Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. Ability to drive box trucks and perform physical unloading tasks as required. Must be able to pass a DOT physical and pre-employment drug screening. Schedule Flexibility for night, weekend, or holiday coverage may be occasionally required. 💲 Compensation Hourly Rate: $24/hour Required: Box truck experience

Job Description Quigley Heating and Air, Farmers Branch, TX Proudly serving communities in the greater Dallas area for 75 years! We provide premium maintenance, installation, and repair service of heating and cooling systems for both residential homeowners and commercial properties. We are family owned and operated and continue to support our community with our family tradition of honesty, quality, and value. We are currently looking for a HVAC Service Dispatcher - Schedule Coordinator to join our team! This position requires a motivated person that is detail oriented and ability to work as a team member to ensure superior service to all our customers. Job Title: HVAC Service Dispatcher - Schedule Coordinator Work Hours: Monday - Friday and alternating On Call rotation Pay: $22.00 - $26.00 per hour, depending on experience + some commissions What we have to offer / Benefits: Medical 70% paid for employee Dental insurance Vision insurance Paid vacation - 40 hours, after 2 years 80 hours 401K 6 Paid holidays Sick pay What you will be doing: Answering incoming calls Maintain the Service Technicians' daily schedules and verifying all information as each job is closed out Schedule return trips with customers when parts are in for repairs. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees, and company customers Job costing and some project & labor management. Prepare service invoices and timecards for processing. Qualifications: 2+ years of related experience in an office setting, dispatching, scheduling, or project coordination (or equivalent combination of education and experience). Stellar customer service skills with the ability to build strong relationships. Strong organizational skills and attention to detail. Proficiency in MS Office Suite (Word, Excel), MS Outlook, and Adobe. Experience with CRM databases HVAC or similar industry experience is a plus. Geographical knowledge of Dallas area/zip codes is a plus. Learn more about us: *****************

Job Description SALARY: $58,811 ANNUALLY PLUS CERTIFICATE INCENTIVE, LONGEVITY, EMPLOYER PAID LIFE INSURANCE, AFFORDABLE BENEFITS AND AN OPTION FOR SHIFT DIFFERENTIAL! SUMMARY: The purpose of this position is to answer emergency 911 and non-emergency calls and coordinate the appropriate response; provide support to field officers and provide administrative support. This is accomplished by prioritizing incoming calls; simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining a computer aided dispatch system among other computer systems. ESSENTIAL JOB FUNCTIONS Answers, evaluates and prioritizes incoming emergency calls; communicates effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire and/or medical response using a computer aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps. Receives, coordinates and disseminates critical information from various sources and maintains radio contact with field units to monitor response, progress and needed support. Simultaneously maintains close contact with field units; communicates with department employees, other law enforcement and criminal justices agencies, emergency service providers and the general public to obtain and disseminate information; monitors radio traffic of other agencies. Enters, updates, requests and transmits information from a variety of sources to maintain current, accurate records or to access databases for information, warrant checks and/or driver's license and vehicle registration checks. Performs entries and inquiries in computer database related to warrants, protective orders, stolen guns and articles, vehicles, boats, vehicle/boat parts; monitors teletypes and broadcasts and disseminates appropriately; transmits warrant and other confirmations and responds to pick-up notices; and removes warrants and other entries from the database and maintains records of all warrants and other entries. Makes effective decisions and uses problem solving based on a limited amount of information in crisis or emergency situations; obtains information related to possible dangers on the scene such as weapons, narcotics, mental conditions and alcohol; tracks changing locations and maintains contact with caller; sends additional units when needed. May assist with training and the training program for new hires. Greets visitors in person in order to provide assistance or refer to the appropriate staff member or division. Assists with attorney and clergy visitations. Classifies and prioritizes calls to establish and coordinate the proper public safety response. Performs detailed work with a high degree of accuracy during stressful situations. Accurately understands various transmissions and transcribes information from one source to another in a timely manner. Reads and interprets maps for the public, field personnel and other law enforcement/criminal justice agencies in order to assist in locating certain geographical areas; interprets telephone or radio call locations from maps by applying knowledge of the State highway system and geography in order to provide appropriate and timely assistance. Greets visitors in person; provides assistance or refers to the appropriate staff member or division. Provides back-up coverage for the department operator and monitors entrance ways to allow access to visitors. Performs other duties as assigned. SUPERVISORY/BUDGET RESPONSIBILITIES This position has no supervisory or budget responsibility. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of applicable State and Federal rules, codes and regulations and County policies and procedures. Ability to effectively operate a multi-channel radio, distinguishing and recognizing a variety of radio voice transmissions. Ability to recognize and monitor communications equipment problems and notify appropriate personnel for repair. Ability to memorize, retain and accurately recall information and codes; organize, assess, and prioritize multiple tasks, projects and demands; and adapt to constantly changing situations and effectively take appropriate action. Ability to communicate in a clear, concise and effective manner, both verbally and in writing. Ability to accurately understand various radio transmissions and transcribe information from one source to another in a timely manner. Basic proficiency level utilizing Microsoft Office applications including Excel, Word and Outlook; Open Fox; Computer based 911system; Windows based CAD; RMS; JMS; Eventide; instant messenger and the ability to operate other standard office equipment, including telephones, calculators, fax machines, etc. Self-disciplined and self-motivated to work alone and with others; ability to exercise good judgment in safeguarding of confidential or sensitive information. Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful situations. MINIMUM QUALIFICATIONS High school diploma or equivalent experience. Computer experience; proficient in typing. Valid Texas Driver's License. Must be available to work all shifts, holidays and weekends. Must obtain Telecommunication Operator certification through the State of Texas and TCIC/NCIC certification by the State of Texas within one year (1) of employment and maintain certification. WORKING CONDITIONS Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, sitting, talking, hearing and vision are constantly required. Occasionally, walking, reaching and handling are required. CONDITIONS OF EMPLOYMENT Must successfully complete a pre-employment drug screen. Must successfully complete a background investigation. TATTOO LIMITATIONS Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.

Why work for the City of Wylie? The reason we exist is to serve our residents and guests. By combining our unique talents to ensure the preservation of the small town feel of our area, we are committed to building and sustaining a safe community where economic development and neighborhood enrichment can flourish while creating an unparalleled experience for all. How we accomplish our mission: Leveraging the diversity of our workforce to continually think and do things differently, the City of Wylie invests in the development of our employees by providing them with a working environment that serves to enhance their personal happiness and elevate their professional goals. The City of Wylie's 911 Communications division is seeking a Dispatcher. The selected applicant will receive requests for Police, Fire, Emergency Medical Services, Animal Control and Utilities. Will dispatch public safety units, operate various telecommunications equipment, prepare reports, maintain files, and perform other related duties. Must be available to work regular and irregular shift rotations, which may include weekends and holidays, as well as extended hours in emergency, disaster or other situations influenced by workload or staffing difficulties. Orientation period is a full 12 months. Supervision is provided by the Communications Supervisor. The 911 Communications division offers lateral transfers for individuals with 911 Communications experience. Starting salary will be determined by years of experience as a Public Safety Dispatcher. Essential Job Functions * Answers multi-line telephones; takes 911 calls. Quickly analyzes complex information in emergency or dangerous situations and makes decisions of a life or death nature. * Provides Emergency Medical Dispatch (EMD) rescue assistance; triages in-coming requests for emergency medical service to determine the level of response; provides pre-arrival instructions to the caller including but not limited to cardiac arrest, airway management, control of bleeding and assisting with childbirth. Must use established Emergency Medical Dispatch protocols to immediately provide help to the victim or other party; operate within an established quality assurance standard of service. * Communicates effectively, courteously and clearly in English, both verbally and in writing, speaking distinctly, responding promptly. Communicates with irate, hysterical, aggressive and/or abusive individuals while maintaining composure and attempting to verbally calm them. * Hears in the normal range. * Simultaneously listens to and comprehends both telephone and radio traffic. * Assists and records requests for police, fire and emergency medical services from the public and departmental personnel via telephone, radios and in person. * Comprehends and applies City ordinances, policies and procedures. * Adheres strictly to the Department Code of Conduct and directives. * Documents all activity, locations and status in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. * Operates computer terminals for specialized access with various automated data banks in compliance with all applicable laws. * Works in a confined area for 12 hours and remains seated for long periods of time entering data into various computer systems on a constant basis. * Simultaneously inputs, retrieves and maintains information, reading from multiple computer screens and printouts while operating multiple keyboards. * Operates multi-channel public safety radio system. * Assigns appropriate public safety personnel for routine and emergency calls for service. * Concentrates on tasks through many distractions. * Operates and performs maintenance of equipment, e.g., video, audio and printing equipment. * Attends training/schools/seminars and other City related events requiring travel. * Performs in a manner that cannot pose a direct threat to the health/safety of self and/or others. * Supports other departments during non-standard business hours. * Maintains an excellent attendance record. Rarely absent or tardy. * Subject to call-out on occasion. * Female Dispatchers may be required to search female prisoners, if needed. * As requested, assists in training of various City of Wylie public safety employees. * As requested by a member of management, performs temporary supervision in the absence of the Communications Supervisor. * Attends and testifies in criminal and civil courts when summoned. * Performs as a responsible steward of the public trust and strives for excellence in public service, enhancing the quality of life for all. * Acts in a civil, respectful manner at all times to management, co-workers and others. * Other duties as may be assigned. Minimum Job Requirements High School Diploma or equivalent. Six months or more of municipal Police, Fire, and 911 Enhanced dispatching experience is preferred. Telecommunications Certification as issued by the Texas Commission on Law Enforcement Officers Standards and Education and Emergency Medical Dispatcher (EMD) must be obtained within 1 year of employment and maintained as a condition of continued employment. Completion of National Incident Management System (NIMS) training courses as outlined by Emergency Management after hire. Physical Requirements/Work Environment PHYSICAL STRENGTH REQUIRED: Low: Exerting up to 20 pounds occasionally, 10 pounds frequently or negligible amounts constantly. Position carries the possibility of exposure to infectious diseases through contact with prisoners, detainees and other public safety personnel. Position has a high stress level due to constant radio/telephone/public traffic and the nature of the emergency/public safety environment. PHYSICAL ACTIVITIES REQUIRED: Balancing Bending Carrying Climbing Crawling Crouching Fine Dexterity Handling Hearing Kneeling Lifting Pushing/Pulling Reaching Sitting Standing Talking Twisting Vision Walking PRIMARY WORK ENVIRONMENT: Indoors SHIFT WORK: Yes CALL-OUT: Occasionally * Retirement benefits with Texas Municipal Retirement System. Contributions by payroll deduction. Employee contributes at 7% level. City matches 200% of employee contribution. Mandatory. * Deferred compensation - Nationwide and Edward Jones. The City does not contribute. Employee contributions by pre and post-tax payroll deduction. Optional. * Health/Dental/Vision/Prescription insurance PPO and HDHP/HSA plans. PPO - Employee pays $30 per pay period for employee only coverage and 60% of dependent premiums, the City covers 40% of dependent premiums. HDHP/HSA - City pays full premium costs for employee only coverage and 50% of dependent premiums. * Flexible Spending Account - allows for pre-tax deduction for eligible medical expenses as well as dependent care expenses. Optional. * Health Savings Account with a High Deductible Health Plan - City contributes $1000 for employee only coverage and $200 for employee + one dependent or more coverage. * Life insurance - 2x annual salary through New York Life. Fully paid by City and 1x annual salary through TMRS. Total of 3x annual base salary. * Long-Term Disability for all full-time City employees. * Thirteen paid holidays: New Years Day, Martin Luther King Day, Good Friday, Memorial Day, Juneteenth, July 4th, Labor Day, Veteran's Day, Thanksgiving Day and Friday following, Christmas Eve, Christmas Day and one floating holiday. * Vacation - Earn three weeks of vacation in the first year. * Sick leave accrues each full pay period. * Sick leave conversion to vacation leave (once per year in January). * Sick leave buy back (if budget allows; once per year). * Bereavement leave, military leave, jury duty leave. * Longevity pay $8 per month of service; paid once per year. * Workers' compensation benefits * Tuition reimbursement - $2,000 per year. * Direct Deposit - City of Wylie Payroll will deposit employee paycheck to any bank accepting wire transfers. * Family and Medical Leave Policy as described by federal legislation. * Free Recreation Center family membership. * City pays every two weeks. (26 pay periods per year) 01 The supplemental questions are a very important first step in our screening process. Therefore, you are required to complete these questions so that we may initially determine your eligibility for this position. A lack of detail and explanation in the supplemental questions and in your application may result in disqualification for this position. This means you will be ineligible for further consideration in this recruitment process. Please check "yes" to confirm that you have read and understand this statement. * Yes * No 02 What is your highest level of education? * No High School Diploma or equivalent * High School Diploma or equivalent * Some College * Associates Degree * Bachelor's Degree * Master's Degree or Higher 03 Do you have a valid Driver's License? * Yes, I have a valid Driver's License. * No, I do not have a valid Driver's License. 04 What is your driver's license number? 05 This job requires you to be able to work any day of the week, any hour of the day, and extra assignment(s) as needed. Are you able to meet these requirements? * Yes * No 06 Can you work irregular hours, nights, weekends, and/or holidays? * Yes * No 07 Are you currently an employee at the City of Wylie? If you are applying for a position within your current department, the Internal Transfer Request IS NOT required. If you are applying for a position within another department, you must submit a completed Internal Transfer Request to Human Resources, prior to submitting your application. Your application will not be forwarded to the hiring manager until you have submitted the completed Internal Transfer Request. (Employee Handbook, Section 23: Transfers, Promotions & Interim Pay: "Current employees must submit an online application or a resume as well as an Internal Transfer Request to Human Resources for consideration.") Please request a link to the Internal Transfer Request form from HR. * Yes, I am currently an employee at the City of Wylie * No, I am not currently an employee at the City of Wylie 08 Have you ever worked for a city/municipality? * Yes * No 09 If yes, please list which city, dates of employment and position. If no, please type N/A. 10 Have you worked anywhere else other than the positions listed on your application? * Yes * No 11 If you have worked anywhere else other than the positions listed on your application, please describe below. 12 Please take this opportunity to review your responses to the supplemental questions. Ensure that the qualifications stated above can be cross-referenced with the qualifications in your application. Your application may not be considered for further review if you have failed to show details of where the minimum qualifications are met. By agreeing to the statement below, you are confirming that you understand this statement, have reviewed your responses to the questions for accuracy and verify that your responses accurately describe your current qualifications. * I verify that all of my responses to the supplemental questions are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do no support one or more of my responses to the supplemental questions that my application may be disapproved and/or I may be removed from consideration. Required Question Employer City of Wylie Address 300 Country Club Road Wylie, Texas, 75098 Phone ************ Website *************************

Nevoya is North America's leading next-generation electric trucking carrier, transforming logistics through AI-native operations and relentless customer focus. The company builds and uses proprietary technology to deliver zero-emissions carrier services to Fortune 500 shippers with superior economics and service to legacy diesel operators. The company has operations in California and Texas, and is backed by globally-renowned investors including Lowercarbon Capital. About The Role: Nevoya is seeking a skilled Dispatcher / Driver Manager to coordinate loads, manage schedules, and support operational efficiency across our electric trucking fleet. This role manages real-time freight operations while resolving the majority of issues independently and escalating only when necessary. The ideal candidate thrives in a fast-paced, detail-oriented environment, communicates effectively with drivers, brokers, and vendors, and can quickly adapt to policy and process changes. Dispatchers at Nevoya are problem-solvers who ensure shipments move on time, compliance is maintained, and customers receive excellent service. This role is hybrid in Dallas, TX. What You'll Do: Assign and coordinate loads to drivers, ensuring on-time pickup and delivery Communicate with drivers to manage schedules, provide route updates, and troubleshoot issues Liaise with brokers and vendors to ensure smooth shipment flow Maintain accurate and timely updates in our dispatch systems Monitor and ensure Hours of Service compliance for all assigned drivers Manage EV charge planning to prevent delays in delivery schedules Reprioritize workloads in real time based on emergent events, guided by established policies Support other dispatchers with task delegation and provide operational guidance Coordinate with Senior Dispatchers on escalated issues or operational improvements Track and report on KPIs including on-time rates, empty miles percentage, and compliance scores Success in this role will be measured against the following operational targets: On-Time Pickup & Delivery Rate: 90% or higher Load Assignment Turnaround: 30 minutes or less from load availability Driver Communication Response Time: 5 minutes or less Hours of Service (HOS) Compliance: 98% or higher Empty Miles Percentage: 15% or lower TMS Software Update Accuracy: 95% or higher EV Charge Management: 95% or more trips without charging delays Qualifications: 3+ years of logistics experience, preferably in a dispatch or customer service capacity Intermediate IT proficiency and comfort with logistics technology platforms Working knowledge of freight industry standards and processes Strong written and verbal communication skills in English Proven ability to unjam operational issues and resolve problems independently in real time Adaptability to process and policy changes in a fast-moving environment College degree preferred Preferred: Prior EV fleet or sustainable transportation dispatch experience Familiarity with Apollo or similar dispatch/tracking platforms Experience coordinating across multiple time zones At Nevoya, we believe diverse teams build better solutions. We are proud to be an equal opportunity employer and are committed to creating an inclusive and welcoming environment for all employees. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you're excited about our mission but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or another role.

Austin Bridge & Road is currently seeking an experienced Dispatch Coordinator for projects in North Texas. We excel at what we do and are looking for talented professionals that want to excel with us. The Dispatch Coordinator is responsible for coordinating outside and inside haul operations between plants, construction field operations and operations management. Responsibilities Review JWS tickets for carrier/vehicle correction (daily) Trucker invoices (1 to 2 day process) Review Haul Hub tickets for carrier/vehicle approval (and future invoicing) CMiC data entry Track insurance for all Owner/Operators New vendor set up Invoice coding (5 days/week-code, log, scan to A/P) Haul Ticket Research (misc. unsigned trucker tickets) Maintain rate sheet (jobs, aggregate, milling) Office supplies (order, stock, supply breakroom) Perform other duties as assigned Qualifications History of work with construction material and equipment haul operations required Familiarity with construction operations and familiarity with DOT regulations required Ability to work with customers and vendors to identify and resolve and document invoicing and scheduling issues required Familiarity with JWS required Knowledgeable with Microsoft Office required Must be efficient, organized and resourceful Haul Hub and CMiC experience preferred Applicants must be legally authorized to work for ANY employer in the United States. Austin Bridge & Road is unable to sponsor or take over sponsorship of an employment visa for this position. Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned. Austin Bridge & Road is an Equal Opportunity Employer. See the “Know Your Rights” poster available in English and Spanish. See the “Pay Transparency Nondiscrimination Provision” poster available in English and Spanish. About Austin Bridge and Road A leader in the heavy highway and transportation industry for more than 100 years, Austin Bridge & Road delivers asphalt and concrete services, and builds landmark projects such as complex highway interchanges, tollways, runways, bridges, rail projects, and water/wastewater facilities. To learn more about us, visit https://www.austin-ind.com/what-we-do/bridge-road. No Third-Party Inquiries Please This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so ( i.e. , payment must be required pursuant to the terms of a written agreement). Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company. Accessibility Note If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.

SOC Operator / Dispatcher First Responder Protective Services (FRPS) is hiring multiple SOC Operators / Dispatchers in the Plano area to monitor alerts and camera feeds across approximately 2300 sites in the United States. The ideal candidate must be flexible to work in a 24/7 shift operations environment (day, night, weekends, holidays). Responsibilities: Monitor CCTV, GPS, alarms, and tracking systems in real-time. Receive and document incoming calls and incident reports. Dispatch appropriate personnel or emergency services. Maintain incident logs and communication records. Escalate critical events according to established protocols. Qualifications: Level II Security license Excellent multitasking and situational awareness. Strong written and verbal communication skills. Prior experience in dispatch, 911, or control room operations preferred. Familiarity with security or logistics monitoring software. Maintain professional composure under pressure. Adhere strictly to confidentiality and information security policies. Document all actions clearly and accurately. Demonstrate teamwork, accountability, and responsiveness. Be flexible for 24/7 shift operations (day, night, weekends, holidays). Compensation: $20-$21 Weekly paid Full-Time Employee Benefits Paid Time Off (PTO): 1st Year: Accrue up to 7 days (56 hours) 2nd Year: Accrue up to 10 days (80 hours) 5th Year and beyond: Accrue up to 15 days (120 hours) Health Insurance: Company pays up to $300/month toward employee's health insurance Comprehensive medical, dental, and vision coverage (eligible after first month) Retirement: 401(k) plan with up to 4% company match Posted By: First Responder Protective Services 4006 Belt Line Rd, Suite 138 Addison, TX 75001 Texas Department Of Public Safety Private Security Program License # C10520601 Equal Employment Opportunity First Responder Protective Services is an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Job DescriptionSalary: 19-24 Per Hour Job Title: Night Shift Dispatcher Coordinator Department: Operations Dispatch & Logistics Reports To: Dispatch Center Manager / Director of Operations About HNS Recovery HNS Recovery is a nationally recognized leader in the repossession and asset recovery industry, known for professionalism, performance, and innovation. Operating across multiple major Texas markets and expanding nationwide, we set the gold standard in compliance, safety, and efficiency. Our Dispatch Center functions as the control hub of our operations, and our Night Shift Dispatch Coordinators are the backbone of overnight productivity maintaining command and control of field teams, LPR fleets, and secure storage yards during off-peak hours. Position Overview The Night Shift Dispatcher Coordinator oversees all nighttime field operations, ensuring every recovery, transport, and assignment is executed safely, accurately, and efficiently. This role demands a steady mindset, strong communication skills, and the ability to make confident decisions under pressure. You will monitor live operations across multiple markets, coordinate with agents and law enforcement, update client portals, and provide real-time visibility to management through dispatch logs and reports. Key Responsibilities Oversee all after-hours dispatching for HNS Recovery across assigned territories. Coordinate field agents, LPR units, and transport drivers using Clearplan, RDN, and Verizon Connect. Monitor LPR scans, video feeds, and yard cameras to ensure operational awareness and agent safety. Assign recoveries based on zone coverage, agent availability, and job priority. Maintain constant radio and text communication with field agents throughout recoveries. Log and document every recovery, tow, and incident accurately in company systems. Handle emergency calls, client inquiries, and law enforcement verifications professionally. Ensure all repossessions and impounds follow TDLR and client compliance standards. Generate nightly reports summarizing completed recoveries, incidents, and active assignments. Escalate urgent or high-value recoveries to management in real time. Qualifications Minimum 2 years of dispatch, logistics, or repossession experience preferred. Strong working knowledge of Clearplan, RDN, and Verizon Connect. Excellent communication and problem-solving skills. High level of integrity, accountability, and discretion. Ability to work independently and stay alert during overnight hours (10 PM 6 AM or similar schedule). Proficiency with Google Workspace and computer-based tracking systems. Calm under pressure, with strong judgment for field safety and escalation. Preferred Skills Experience in repossession, law enforcement, security operations, or fleet logistics. Familiarity with LPR (License Plate Recognition) systems such as DRN or MVTrac. Bilingual (English/Spanish) is a plus. Prior experience in a 24/7 command center or night operations environment. What We Offer Competitive Night Shift Pay Differential. Paid Healthcare, 401(k), and benefits package. Training and advancement through In House Training. Access to a state-of-the-art Dispatch Command Center with full-wall LED displays and integrated surveillance systems. A strong, team-driven culture focused on Integrity, Precision, and Performance. Join the Elite Night Crew At HNS Recovery, the night shift isnt just another schedule its where the real action happens. Our Night Dispatch Coordinators are the eyes and ears of the company when the world sleeps, ensuring our reputation for excellence never rests. If you thrive in high-stakes environments, take pride in control-room precision, and can lead under pressure, HNS Recovery wants you on the night watch.

Welcome to the City of Lewisville. We are delighted to have you join our team and are eager to witness your contributions to our community. We are pleased to offer a hiring incentive of $2,500 for the 911 Public Safety Police and Fire Dispatcher position. Position Summary: Operates radio, telephone, and related communications equipment to receive and relay information; prioritizes and assigns appropriate resources for emergency and non-emergency service calls for assigned areas of responsibility; maintains logs and records of all activities as required; provides support information to first responders, the public, and other public safety agencies as required. Work is performed under close supervision, with guidance provided on complex situations. Selection Process Steps: * Submit online application * Schedule Critical exam. If you pass you will do the following; * Complete a Personal History Statement (PHS) bring back to the PD (HR will send an email) * You will receive a Polygraph Statement (return to the PD) (HR will send an email) * Background Investigation - an investigator will be assigned to do a background check on all your information * Polygraph Test * Chief's Interview * Physical examination * Psychological examination * IF you pass all of this and the Police Department decides to hire you. This is a long process, thank you for your patience and cooperation. The City of Lewisville offers benefits, including but not limited to: * Paid vacation * Paid sick leave * 11 paid holidays per year * Texas Municipal Retirement System (7% with a 2:1 match) * Deferred compensation plan with City match * Medical, Dental, and Vision Insurance * Employer paid life, accidental death, and dismemberment insurance * Bilingual pay - (Spanish, Burmese and Korean only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. * Employees progress to the full-performance level within the dispatcher classification, supported by specialized training, skill development, and demonstrated performance excellence. * Work under immediate supervision while learning assigned job tasks within the scope of established policies, procedures, and pertinent regulations. * Receive technical and/or functional supervision from higher levels. * Answer and prioritize emergency (9-1-1) and non-emergency calls for service; determine the nature and urgency of requests; dispatch appropriate resources; and provide pre-arrival medical instructions when required; and may provide medical instructions prior to EMS arriving as needed. * Operate Computer-Aided Dispatch (CAD) and automated data systems to retrieve and enter information from local, state, and federal databases (TCIC/NCIC). * Maintain real-time awareness of unit status, locations, and building security systems; ensure readiness for additional calls. * Request additional resources and mutual aid from other agencies or jurisdictions when necessary. * Maintain and update records, including street indexes, repossession logs, and emergency resource files. * Enter and clear records in databases for protection orders, warrants, missing persons, stolen vehicles, and other property. * Prepare and maintain accurate logs, reports, and documentation in compliance with department and legal requirements. * Perform related duties as assigned by leadership. Education: High School Diploma or GED required. Experience: Communication skills and working on a diverse team. Prior experience in public safety communications, dispatch, or law enforcement support or a call-center environment; Bilingual skills (Spanish preferred); Familiarity with Computer-Aided-Dispatch Systems and radio systems preferred. Licenses and Certifications: Texas Commission on Law Enforcement (TCOLE) Telecommunicator License within one year from hire date. TCIC/NCIC Full Access Certification within six months from hire date. Emergency Medical Dispatch (EMD) Certification and CPR within six months of hire date. Other licenses and certifications as required by Local, State, and Federal entities. Conditions of Employment: Must submit to and pass a skills assessment examination. Preference may be given to candidates who have previously passed a skills assessment; successfully passing typing test, 45+ WPM; must submit to and pass a pre-employment drug test; must be at least 18 years of age; must be a US Citizen as required by TCOLE; must pass background checks including Fingerprinting check, polygraph and psychological exam. Other Requirements: Flexibility to work a variety of schedules including 8, 10, or 12 hours shifts, including nights, weekends, holidays, and during severe weather or emergency activations. This position is essential to emergency operations and may require the employee to work their regular schedule or additional hours during critical incidents, extended emergency responses, or recovery efforts. Assignments may be directed by the employee's supervisor, Department Head or designee, or the City Manager or designee. As the 9-1-1 industry evolves through advancements in technology, changes in regulations, and emerging best practices, management may update job responsibilities and required skills to ensure continued operational excellence and public safety. REQUIRED KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Policies and procedures as outlined by the City; principles of first aid; standard modern office equipment; two-way radios; and multitasking techniques. Skilled in: Learning and complying with standard operating procedures, and departmental policies and procedures; communicating effectively with a wide variety of people under stressful conditions; reacting quickly, calmly, and with good judgment in emergency situations; speaking clearly; understanding telephone transmissions; coordinating a number of activities at the same time under intense stress; hearing and comprehending simultaneous Radio voice transmissions; using a personal computer including Microsoft Office, Open Office or similar word processing programs, e-mail, and the internet; accepting responsibility for his/her actions; performing work accurately and thoroughly; following instructions, safety practices, and standard operating procedures in performing assigned tasks; communicating effectively, clearly, and concisely both orally and in writing; being punctual and attending work regularly; and working effectively with people regardless of their race, sex, color, religion, national origin, age, disability, gender identity or expression, sexual orientation, veteran' s status, genetics, or job type. * Multi-Tasking Excellence - Ability to manage multiple priorities under pressure. * Critical Thinking - Quickly assess situations and make sound decisions. * Emotional Resilience - Maintain professionalism in high-stress, emotionally charged situations. * Attention to Detail - Accurate data entry and clear documentation. * Team-Oriented - Works well in a collaborative, shift-based environment. Physical Demands and Working Conditions: This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen. Operates in a secure, 24/7 Emergency Communications Center. Seated, computer-based work for extended periods with frequent headset use. Exposure to intense emotional situations and sensitive information. Hearing and speech abilities to communicate effectively in person, by telephone, and via radio. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 10 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. The employees may be required to sit at times in excess of eight (8) hours without scheduled breaks. Tasks are commonly performed under conditions that may contribute to emotional stress. Extensive use of headset equipment is required. Employees may interact with upset staff and/or the public while receiving and delivering information and instruction. The City of Lewisville has reviewed this to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed. This is not an employment agreement or contract. The City of Lewisville has the exclusive right to alter this job description at any time without notice.Currently they are on a 12 hour shifts. Everyone works a six hour shift on Wednesday. Dayshift either works 7am to 7pm on Sun/Mon/Tues or 7am to 7pm Thurs/Fri/Sat. Night shift is the same: 7pm to 7am Sunday/Mon/Tues or Thurs/Friday/Sat A ShiftSunday/Monday/Tuesday 7am-7pmWednesday 7am-1pmB ShiftThursday/Friday/Saturday 7am-7pmWednesday 1pm-7pmC ShiftSunday/Monday/Tuesday 7pm-7amWednesday 7pm-1amD ShiftThursday/Friday/Saturday 7pm-7amWednesday 1am-7am

As a Level 1 iSOC Coordinator, you will play a critical role in maintaining the safety and security of Interface customers. Leveraging an advanced two-way audio and video surveillance systems installed at the customer location, the Coordinator will perform regular scheduled virtual security checks/ tours. Coordinators help protect customers during key moments, such as business openings and closings. In addition to monitoring, Coordinators are a primary point of contact for handling inbound inquiries from customers, employees, and vendors, addressing security concerns and resolving system-related questions. This position offers the opportunity to develop skills in security operations, customer communication, and emergency response, serving as a foundation for growth through the iSOC Coordinator levels. You will contribute meaningfully to protecting people and property, all while advancing your expertise in a fast-paced, technology-driven environment. What's in it for you? Shift Hours: Position requires availability between 5PM-9PM CST , based on labor demands Your work hours will be scheduled between this time range. Uncapped employee referral bonuses Customer focused, energetic and engaging work culture working as one team Training is provided! Starting Pay Rate: $20.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: Interface's Interactive Security Operations Center is a 24/7 environment supporting our customers throughout the U.S. Interface recognizes the commitment of our employees working various days and hours to support our 24/7 operations, and is pleased to offer a shift differential for hours worked outside of standard business hours: Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am - 4:59pm) on regularly scheduled business days. Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm. Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am. Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am - 11:59pm). Monthly Performance Bonus: Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $100.00 bonus awards each month. Start dates Available: Start your training program with our Day 1 Orientation Class on one of the dates below: (Training is scheduled biweekly) *Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities The iSOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 - Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. All full-time coordinators will begin their security training with TMA (The Monitoring Association) Operator course - An introduction to the security industry. Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities. Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request. Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology. Take appropriate action based on the severity or instruction provided, including customer contact and/ or dispatching emergency services such as police, fire, or medial services. Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors. Maintaining accurate records and documentation with the system of record (automation system) Interface offered learning courses may be necessary when pursuing further certification(s) All iSOC employees must comply with policies as stated in the Interface Employee Handbook and Employee Safety Manual. Qualifications High school diploma or GED equivalent. Two years of experience in customer service, call center, dispatch, or security roles is preferred. Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care. Strong active listening skills to understand customer needs and provide timely, accurate responses to requests. Working knowledge of Microsoft Office applications. Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at ***************************. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

Job DescriptionBenefits: Company parties Competitive salary Dental insurance Health insurance Training & development Vision insurance Were looking for a detail-oriented, high-energy professional to join our Service Department. This position is responsible for dispatching technicians, coordinating job schedules, communicating with property managers, and supporting daily operations to keep our fast-paced field services running smoothly. This is a critical, front-line role that requires strong organizational skills, multitasking, and professional communication. Key Responsibilities: Dispatch field technicians across Texas based on job urgency, location, and skillset Monitor job progress, scheduling, and technician availability Maintain daily communication with customers and internal teams Ensure jobs are updated in software (e.g. FieldPulse/QuickBooks) with accurate notes, photos, and status Assist with service call intake, job creation, and scheduling Track job progress from dispatch to completion and follow up as needed Support ops manager with vendor coordination and materials tracking Help manage emergencies, job escalations, and service updates Ideal Candidate Will Have: 2+ years of experience in dispatch, scheduling, or operations (service industry preferred) Excellent communication and customer service skills Strong attention to detail and follow-through Ability to stay calm and organized in a fast-paced environment Proficiency in scheduling or dispatch software (FieldPulse, ServiceTitan, etc. a plus) Familiarity with property management or trade services (HVAC, plumbing, restoration, etc.) What We Offer: Full-time, in-office role with room to grow Supportive team culture with training and mentorship Competitive pay based on experience

Department: Police Division: Communications Job Type: Full Time FLSA Status: Non Exempt Pay Rate: $26.11 hourly Dispatches police, fire, and emergency calls. Monitors and coordinates all public safety traffic. Answers emergency phone calls and responds accordingly. Transmits, receives, and relays teletype information. Ability to work all shifts (days, evenings, nights, weekends, and holidays) as required. Essential Job Functions 1. Transmits, receives, and coordinates radio traffic. 2. Answers emergency and non-emergency phone calls and relays information. 3. Sends and receives teletype information and relays it to appropriate personnel or divisions. 4. Maintains phone contact with public safety agencies. 5. Monitors and relays radio traffic on other frequencies such as city services and intercity. 6. Enters warrants and stolen and recovered items into computer system. 7. Operates TLETS/NLETS data terminal for various information. 8. Obtains and maintains TCIC/NCIC and CJIS access. 9. Must obtain certification as an Emergency Medical Dispatcher (EMD) through the National Academy of Emergency Dispatch (NAED). 10. Performs related duties as assigned. Skills, Knowledge and Abilities 1. Skills in thinking clearly, acting effectively in 911 emergency situations, and in making decisions with accuracy and astuteness. 2. Skills in typing (40 correct words per minute; skills test will be given). 3. Ability to handle several tasks simultaneously, most of which involve a high level of stress. 4. Ability to verbally communicate quickly and effectively with a clear and understandable voice. 5. Ability to deal with people in emotional, high stress situations. 6. Ability to learn basic criminal and traffic laws, code of criminal procedures, fire equipment and procedures, City of Hurst Municipal Code, Hurst Police Department General Orders Manual, and City of Hurst Personnel Policies and Procedure Manual. 7. Ability to learn radio procedures, computer-aided dispatch systems, and teletype guidelines. 8. Ability to obtain TCOLE Basic Telecommunicator License. 9. Ability to work cooperatively with co-workers. 10. Ability to sit for long periods of time. 11. Ability to learn and adhere to the City of Hurst Code of Ideals. 12. Ability to testify in legal proceedings. Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel Physical Demands: Standing/Walking: Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less. Sitting: Office Duties: Sits in the office about 80% of the day in chairs normally at a table or using a computer terminal. Carrying: May routinely carry objects of varying sizes and weights up to 50-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds. Lifting: May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds. Pushing/Pulling: Routinely may push/pull objects weighing 10 to 40 pounds. Bending: Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require. Reaching: Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet. Twisting: Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other. Hearing: Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks. Vision: Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks. Voice: Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks. Environment: Virtually all of the work day is indoors with rare instances of driving to locations. Hazards: Motor vehicle operation. Exposed to moving traffic control situations. Office Duties: Normal office environment. Occasional search of prisoners as needed. Equipment/Tools: Rare operation of motor vehicle under regular conditions. Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools). Products/Materials: Office Duties: Paper, glue, copier toner, and other common office products. Additional Demands: Subject to varying levels of stress in accordance with interaction with peers and others in office environment. Minimum Education, Certification, and Experience Requirements High school diploma or equivalent required. Experience with public safety and computer aided dispatch preferred. Valid State of Texas driver's license with good driving record. Applications accepted until the position is filled. City of Hurst is an Equal Opportunity Employer.

Emergency Communications Specialist New Hire Incentive: * $600 Paid upon hire ($300 for part-time) * $300 Paid upon completion of a successful completed the field training program ($150 for part-time) * $300 Paid upon completion of a successful (passing evaluation) 1-year period ($150 for part-time) New hires who receive this incentive and voluntarily leave City employment on or before completion of six months' employment shall repay the City the full $600 new hire incentive ($300 for part-time). Receives citizen and other incoming 9-1-1 emergency or non-emergency calls; analyzes nature of call depending on life and death status as circumstances are described by conversation; provides verbal emergency or non-emergency assistance or information and, depending on situation priority, directs or dispatches call information to appropriate City individuals/departments for immediate or follow-up action. Essential Functions 1. Answers calls and, as appropriate, provides verbal instructions, assistance and information; directs for action all 9-1-1 lines, and Police and Fire emergency lines according to standard procedures. 2. Quickly assesses type, nature and status of emergency or non-emergency call and dispatches for priority follow-up to Police, Fire, EMS, Animal Control, and other City departments. 3. Answers and relays teletype messages, radio messages, mobile data messages, intercom messages and interoffice messages. 4. Monitors multiple radio frequencies and operates equipment within standard and non-standard emergency and non-emergency situations and conditions. 5. Monitors City and other security alarm systems and, when an emergency occurs, notifies and dispatches the appropriate City assistance. 6. Operates computer systems to enter City and Criminal Investigation Division (CID) warrants; logs in to Texas Crime Information Center (TCIC), National Crime Information Center (NCIC), and regional and Tarrant County computer systems to monitor and maintain up-to-date records on stolen items, vehicles, checks and wanted individuals, etc. 7. Records and maintains department activity records. 8. Performs related duties as directed when such duties are a logical and appropriate assignment to the position. 9. Regular and timely attendance are required for this position. 10. Interacts professionally and respectfully with the public, coworkers and others in the course of daily work. Required Skills SKILLS, KNOWLEDGE AND ABILITIES * Must be able to use judgement (developed through education, training and experience) and standard operating procedures to segregate calls by their emergency or non-emergency status. * Ability to elicit information from callers who are under considerable stress. * Good typing skills, particularly with numbers, and prefer familiarity with computer and radio operations and communications equipment. * Requires consistent use of analysis, mental judgment, and discretion often at a very rapid pace due to workload demands that can result in a high pressure/high stress work climate. * Must have the ability to multi-task. * Must demonstrate excellent interpersonal, written communication, leadership, and decision-making/problem solving skills. * Ability to work rotating shifts, weekends and holidays. EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS High school diploma or equivalent. Requires Basic Telecommunicator License and passing of State licensing test issued by Texas Commission on Law Enforcement (TCOLE) within one year of hire. Due to Criminal Justice Information Security (CJIS) requirements, the candidate must never have been convicted, put on court-ordered community supervision, or probation for any criminal offense above the grade of Class B misdemeanor or a Class B misdemeanor within the last ten years from the date of the court order. Class A Misdemeanor Conviction, Deferred Adjudication or Felony Conviction are permanent disqualifiers. All applicants must pass department required testing, oral interview board, and drug/physical screening. Must pass a Federal/National criminal background investigation and credit check, psychological screening, and polygraph exam. Must have a valid driver's license with an acceptable driving record as defined by City policy and the ability to obtain a Texas driver's license in accordance with Texas State law. Must pass a pre-employment physical, drug screen, Titmus vision screening, Ishihara vision screening, and audio (whisper test) screening. WORKING CONDITIONS While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors. Works under stress when confronted with emergency, critical, or dangerous situations; performs a variety of tasks, often changing from one task to another of a different nature without loss of efficiency or composure; works without constant supervision; courteously assists citizens and the general public and other employees with situations that are frequently complicated or serious in nature; maintains confidentiality with criminal and investigative information; and must concentrate on assigned tasks through many distractions. WORKS FLEXIBLE HOURS TO INCLUDE ALL SHIFTS; NIGHTS, WEEKENDS, AND HOLIDAYS AND ACCEPT ON-CALL DUTY STATUS. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this job the employee is regularly required to perform light to medium work that involves walking or standing, use the computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and arms, talk and hear, stand, walk, and stoop, or crouch. This position requires occasionally lifting and/or moving up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job requires the ability to work in an office environment where the noise level is usually moderate. Disclaimer The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change. Regular full-time employees are assigned to work at least 40 hours per week, and are eligible for the City's benefit package, subject to the conditions and limitations of each program. The City of Grapevine offers a generous and comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, life insurance. Please click HERE to view more information. 01 Are you able to work shift work, including overnight, holidays and weekends? * Yes * No 02 Are you currently licensed as a Telecommunicator in the State of Texas? * Yes * No 03 Do you have any tattoos on your neck, face or head? (Not including cosmetic tattoos) * Yes * No 04 Do you have the ability to multi-task, including phone calls, typing and relaying messages? * Yes * No 05 Do you have good mental judgment and discretion to meet the rapid pace of this high pressure/high stress work environment? * Yes * No 06 Do you have good typing skills, particularly with numbers? * Yes * No 07 Do you have the ability to elicit information from callers who are under considerable stress? * Yes * No 08 Do you have any call-taking experience? * Yes * No 09 Have you ever been convicted, placed on deferred adjudication, or probation, for any theft or assault family violence offense? * Yes * No 10 Have you ever been convicted, put on court-ordered supervision, or probation for any criminal offense, grade of Class A misdemeanor or higher? * Yes * No 11 Do you possess a Texas Driver's License, or do you have the ability to obtain one? * Yes * No 12 Do you have a high school diploma or GED? * Yes * No 13 Have you used or experimented with marijuana within the last three years? * Yes * No 14 If you answered "yes" to the above question, when was your last use? If you answered "no", please type "N/A". 15 Are you a US citizen? * Yes * No Required Question Employer City of Grapevine Address P. O. Box 95104, 200 South Main Street Grapevine, Texas, 76099 Phone ************ Website ************************************************

Department: Police Division: Communications Job Type: Full Time FLSA Status: Non Exempt Pay Rate: $26.11 hourly Dispatches police, fire, and emergency calls. Monitors and coordinates all public safety traffic. Answers emergency phone calls and responds accordingly. Transmits, receives, and relays teletype information. Ability to work all shifts (days, evenings, nights, weekends, and holidays) as required. Essential Job Functions 1. Transmits, receives, and coordinates radio traffic. 2. Answers emergency and non-emergency phone calls and relays information. 3. Sends and receives teletype information and relays it to appropriate personnel or divisions. 4. Maintains phone contact with public safety agencies. 5. Monitors and relays radio traffic on other frequencies such as city services and intercity. 6. Enters warrants and stolen and recovered items into computer system. 7. Operates TLETS/NLETS data terminal for various information. 8. Obtains and maintains TCIC/NCIC and CJIS access. 9. Must obtain certification as an Emergency Medical Dispatcher (EMD) through the National Academy of Emergency Dispatch (NAED). 10. Performs related duties as assigned. Skills, Knowledge and Abilities 1. Skills in thinking clearly, acting effectively in 911 emergency situations, and in making decisions with accuracy and astuteness. 2. Skills in typing (40 correct words per minute; skills test will be given). 3. Ability to handle several tasks simultaneously, most of which involve a high level of stress. 4. Ability to verbally communicate quickly and effectively with a clear and understandable voice. 5. Ability to deal with people in emotional, high stress situations. 6. Ability to learn basic criminal and traffic laws, code of criminal procedures, fire equipment and procedures, City of Hurst Municipal Code, Hurst Police Department General Orders Manual, and City of Hurst Personnel Policies and Procedure Manual. 7. Ability to learn radio procedures, computer-aided dispatch systems, and teletype guidelines. 8. Ability to obtain TCOLE Basic Telecommunicator License. 9. Ability to work cooperatively with co-workers. 10. Ability to sit for long periods of time. 11. Ability to learn and adhere to the City of Hurst Code of Ideals. 12. Ability to testify in legal proceedings. Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel Physical Demands: Standing/Walking: Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less. Sitting: Office Duties: Sits in the office about 80% of the day in chairs normally at a table or using a computer terminal. Carrying: May routinely carry objects of varying sizes and weights up to 50-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds. Lifting: May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds. Pushing/Pulling: Routinely may push/pull objects weighing 10 to 40 pounds. Bending: Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require. Reaching: Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet. Twisting: Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other. Hearing: Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks. Vision: Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks. Voice: Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks. Environment: Virtually all of the work day is indoors with rare instances of driving to locations. Hazards: Motor vehicle operation. Exposed to moving traffic control situations. Office Duties: Normal office environment. Occasional search of prisoners as needed. Equipment/Tools: Rare operation of motor vehicle under regular conditions. Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools). Products/Materials: Office Duties: Paper, glue, copier toner, and other common office products. Additional Demands: Subject to varying levels of stress in accordance with interaction with peers and others in office environment. Minimum Education, Certification, and Experience Requirements High school diploma or equivalent required. Experience with public safety and computer aided dispatch preferred. Valid State of Texas driver's license with good driving record. Applications accepted until the position is filled. City of Hurst is an Equal Opportunity Employer.

Department RC&E Employment Type Full Time Location Fort Worth, TX Workplace type Onsite Key Responsibilities Skills, Knowledge and Expertise Benefits About RC&E RC&E is a leader in the Industrial Refrigeration arena with 20 plus years of presence and over 100 years of collective experience in the industry among our founders. Our mission is to give our customers the highest level of refrigeration design and construction services that are second to none and perform these services at a fair market value. To be a leader and innovator in the newest technologies giving the customer the most modern and efficient designs allowing them to build their business well into the future of their ever-changing market ensuring the longevity of our company through customer satisfaction and repeat business. To guarantee quality, professionalism, integrity, and fairness to all.

Support the Service operation by contributing to the vision and ultimately executing the customer experience plan for the business. This would involve team members working together and managing all aspects of the Dispatching segment of the business and would include, scheduling, purchasing, and inbound phone calls from internal and external customers. Job functions and duties Primary Be the first line of communication for the Service Department as it relates to inbound/outbound calls Focus on delivering precise and correct information to customers. Entering in new Service Calls into Service Management system. Coordinate the purchasing of any materials needed based on the requirements of the work to be performed. Ensure timely scheduling based on both customer and technician availability. Work with other Dispatch Coordinators to ensure all calls are being scheduled and dispatched efficiently. Make sure calls requested by Strategic Accounts have been accepted and scheduled into CSUSA Fieldpoint system and ETA requirements are being met. Serve as additional back up to the other members of the Customer Experience team as needed. Manage and support customer relationships on behalf of the business to deliver high levels of service and retain key partnerships for the long term. Skills Ability to work in and contribute to a collaborative team environment. Review, target and ultimately make improvements (process driven) to improve the business and its customer service delivery. Be well organized in your approach to both day to day and longer-term work duties. Exhibit sound judgement related to customer communication, management, and team operations. Maintains a professional demeanor and always interacts professionally in all methods of contact. Experience, Education, and Job Requirements Candidate will have minimum experience of 3 years scheduling/dispatching experience. Utilization of the Microsoft Office Suite as an effective tool. Be engaged, be reliable, be an anchor in the business. Be a master communicator. Have a passion for providing top tier customer experiences.

Support the Service operation by contributing to the vision and ultimately executing the customer experience plan for the business. This would involve team members working together and managing all aspects of the Dispatching segment of the business and would include, scheduling, purchasing, and inbound phone calls from internal and external customers. Job functions and duties Primary Be the first line of communication for the Service Department as it relates to inbound/outbound calls Focus on delivering precise and correct information to customers. Entering in new Service Calls into Service Management system. Coordinate the purchasing of any materials needed based on the requirements of the work to be performed. Ensure timely scheduling based on both customer and technician availability. Work with other Dispatch Coordinators to ensure all calls are being scheduled and dispatched efficiently. Make sure calls requested by Strategic Accounts have been accepted and scheduled into CSUSA Fieldpoint system and ETA requirements are being met. Serve as additional back up to the other members of the Customer Experience team as needed. Manage and support customer relationships on behalf of the business to deliver high levels of service and retain key partnerships for the long term. Skills Ability to work in and contribute to a collaborative team environment. Review, target and ultimately make improvements (process driven) to improve the business and its customer service delivery. Be well organized in your approach to both day to day and longer-term work duties. Exhibit sound judgement related to customer communication, management, and team operations. Maintains a professional demeanor and always interacts professionally in all methods of contact. Experience, Education, and Job Requirements Candidate will have minimum experience of 3 years scheduling/dispatching experience. Utilization of the Microsoft Office Suite as an effective tool. Be engaged, be reliable, be an anchor in the business. Be a master communicator. Have a passion for providing top tier customer experiences.