Dispatcher jobs in Dallas, TX - 117 jobs

SALARY: $58,811 ANNUALLY PLUS CERTIFICATE INCENTIVE, LONGEVITY, EMPLOYER PAID LIFE INSURANCE, AFFORDABLE BENEFITS AND AN OPTION FOR SHIFT DIFFERENTIAL! SUMMARY: The purpose of this position is to answer emergency 911 and non-emergency calls and coordinate the appropriate response; provide support to field officers and provide administrative support. This is accomplished by prioritizing incoming calls; simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining a computer aided dispatch system among other computer systems. ESSENTIAL JOB FUNCTIONS Answers, evaluates and prioritizes incoming emergency calls; communicates effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire and/or medical response using a computer aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps. Receives, coordinates and disseminates critical information from various sources and maintains radio contact with field units to monitor response, progress and needed support. Simultaneously maintains close contact with field units; communicates with department employees, other law enforcement and criminal justices agencies, emergency service providers and the general public to obtain and disseminate information; monitors radio traffic of other agencies. Enters, updates, requests and transmits information from a variety of sources to maintain current, accurate records or to access databases for information, warrant checks and/or driver's license and vehicle registration checks. Performs entries and inquiries in computer database related to warrants, protective orders, stolen guns and articles, vehicles, boats, vehicle/boat parts; monitors teletypes and broadcasts and disseminates appropriately; transmits warrant and other confirmations and responds to pick-up notices; and removes warrants and other entries from the database and maintains records of all warrants and other entries. Makes effective decisions and uses problem solving based on a limited amount of information in crisis or emergency situations; obtains information related to possible dangers on the scene such as weapons, narcotics, mental conditions and alcohol; tracks changing locations and maintains contact with caller; sends additional units when needed. May assist with training and the training program for new hires. Greets visitors in person in order to provide assistance or refer to the appropriate staff member or division. Assists with attorney and clergy visitations. Classifies and prioritizes calls to establish and coordinate the proper public safety response. Performs detailed work with a high degree of accuracy during stressful situations. Accurately understands various transmissions and transcribes information from one source to another in a timely manner. Reads and interprets maps for the public, field personnel and other law enforcement/criminal justice agencies in order to assist in locating certain geographical areas; interprets telephone or radio call locations from maps by applying knowledge of the State highway system and geography in order to provide appropriate and timely assistance. Greets visitors in person; provides assistance or refers to the appropriate staff member or division. Provides back-up coverage for the department operator and monitors entrance ways to allow access to visitors. Performs other duties as assigned. SUPERVISORY/BUDGET RESPONSIBILITIES This position has no supervisory or budget responsibility. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of applicable State and Federal rules, codes and regulations and County policies and procedures. Ability to effectively operate a multi-channel radio, distinguishing and recognizing a variety of radio voice transmissions. Ability to recognize and monitor communications equipment problems and notify appropriate personnel for repair. Ability to memorize, retain and accurately recall information and codes; organize, assess, and prioritize multiple tasks, projects and demands; and adapt to constantly changing situations and effectively take appropriate action. Ability to communicate in a clear, concise and effective manner, both verbally and in writing. Ability to accurately understand various radio transmissions and transcribe information from one source to another in a timely manner. Basic proficiency level utilizing Microsoft Office applications including Excel, Word and Outlook; Open Fox; Computer based 911system; Windows based CAD; RMS; JMS; Eventide; instant messenger and the ability to operate other standard office equipment, including telephones, calculators, fax machines, etc. Self-disciplined and self-motivated to work alone and with others; ability to exercise good judgment in safeguarding of confidential or sensitive information. Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful situations. MINIMUM QUALIFICATIONS High school diploma or equivalent experience. Computer experience; proficient in typing. Valid Texas Driver's License. Must be available to work all shifts, holidays and weekends. Must obtain Telecommunication Operator certification through the State of Texas and TCIC/NCIC certification by the State of Texas within one year (1) of employment and maintain certification. WORKING CONDITIONS Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, sitting, talking, hearing and vision are constantly required. Occasionally, walking, reaching and handling are required. CONDITIONS OF EMPLOYMENT Must successfully complete a pre-employment drug screen. Must successfully complete a background investigation. TATTOO LIMITATIONS Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.

Transportation/Dispatcher Additional Information: Show/Hide Days: 215 Pay Grade: MT06 * Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education/Certification: * High school diploma or equivalent * Possess or able to obtain a Texas Class B CDL with P and S endorsements in 40 days * Texas school bus driver training certificate, preferred * Ability to pass DOT physical examination and alcohol/drug test * Satisfactory annual driver's license and criminal history checks * Must be at least 21 years of age * Bilingual in English/Spanish, preferred * Texas school bus driver training certificate, preferred Experience: * Minimum two (2) years of experience as a certified school bus driver OR * Minimum of one (1) year of dispatch experience with commercial vehicles * Please see attached for more information. Attachment(s): * Job Description - Dispatcher

Supports and serves as a critical backup for the Wireless Communications Manager who oversees Dallas County's public safety radio infrastructure, including multi-site dispatch centers, fire stations, and communication equipment that supports essential public safety and law enforcement operations. Ensures compliance with department/County policies and procedures, Federal Communications Commission (FCC), and other legal requirements. Manages projects and consults with vendors. Performs diagnosis, daily repairs and maintenance on Dallas County public safety technology systems including P25 radio systems. Develops relationships with staff, other departments and individuals outside County government. Education, Experience, and Training: Education and experience equivalent to an Associate's degree from an accredited college or university in Electronics or in a job related field. Six (6) years of related experience. Preferred experience with Motorola SmartNet Simulcast GPS trunked radio systems or P-25 digital systems and/or public safety or governmental communications system. Special Requirements/Knowledge, Skills & Abilities: Must pass CJIS compliance Must obtain within the first 24 months of employment and maintain the following certifications: Journeyman ETA certification Motorola P25 Radio System Certifications: Basic RF Basic Networking Basic Radio EVT Certification Must obtain within the first 12 months of employment and maintain the following certification: APCO Radio Certification Knowledge of electronics theory and practices involved in the installation, testing, diagnosis and repair of complex digital electronic circuitry. Must have a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. Must pass a security clearance check. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Skill in Microsoft Office products and Motorola Radio Programming Software suite. Physical/Environmental Requirements: May be required to work in enclosed/cramped spaces, dusty conditions, and low-light conditions. May be subject to electrical currents and electrical shock, and RF exposure. Optimum mobility capabilities are required, including Balancing, Climbing, Crawling, Crouching, Kneeling, Lifting, Reaching, Standing, and Stooping. 1.Analyzes user needs and documentation requirements. Participates in system design and development for layout of new or modified systems at the Dispatch Center, remote public safety radio sites, and customer work locations. Develops and submits documents for acquisition of land mobile radio, data communications and telephony services and equipment. Makes recommendations for improvements to user -agencies and subscriber groups. 2. Performs and coordinates preventive maintenance and daily repairs on P25 digital multi-site, multi-department radio system throughout Dallas County to ensure peak operating performance and maximum uptime of equipment, including all public safety specialized technology equipment and access control server, equipment and 911 recording equipment. Provides periodic reports of activities and accomplishments. 3. Performs essential maintenance and operational support for analog and digital land mobile radio systems and other related electronics/communications equipment (radio tower sites, dispatch center, Emergency Operations Center (EOC), and subscriber equipment), including trunked & conventional radio systems, digital microwave networks, and supporting computer/IP communications systems. Coordinates and assists with the installation and maintenance of cable television and satellite television services countywide. 4. Programs voice and data radio communications equipment to maintain operational readiness and system integrity for standard telephony and dedicated data circuits, as well as packet switching techniques. 5. Supports the Wireless Communications Manager; assists with developing long-term strategic plans to efficiently manage and improve the public safety radio systems. Serves as the backup for the Wireless Communications Manager. 6. Partners with internal department customers, as well as the Dallas County's third-party solution vendor and subcontractor community, to provide remedies for system issues, outages, and other operational challenges. Manages projects and consults with vendors to ensure expenditures are within approved budget. Collaborates with engineering and project management to effectively maintain, optimize and support advanced communication systems, which meet customer expectations, R56 audits, and inspections at communications sites. 7. Responds to evening, weekend, and holiday on-call emergency radio/communication system operation problems; inspects and repairs the problem or calls for additional assistance if necessary. 8. Performs other duties as assigned

Hourly Range: Hourly wage commensurate with experience and certifications. About SMU: SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor. About Department: The mission of the SMU Police Department is to maintain a working partnership with all members of the Campus Community to preserve life, maintain human rights, protect property, and promote the educational objectives of SMU. The men and women of the SMU Police Department believe in a shared responsibility with our community to create a secure and inclusive environment that promotes and supports the educational process. About the Position: The Public Safety Dispatcher/ 911 Operator will have a wide range of responsibilities performed both independently and as part of a team. Primary duties include transmitting and receiving communications through the police radio system and managing a multi-line telephone system. The role also involves monitoring campus-wide fire and intrusion alarms and initiating appropriate response actions. Additional responsibilities include collecting and recording payments for fingerprinting services and bond transactions, addressing complaints and inquiries, and preparing detailed reports. The position requires proficient operation of various computer systems, including surveillance cameras, voice recording equipment, records management systems, and nationwide databases. This is classified as an "On Campus Essential" position. Essential Functions: * Receives complaints and inquiries from members of the university community by telephone, email, or in person at the service window. After assessing the information provided, the dispatcher deploys police, fire, or emergency medical services as appropriate using the radio communication system. * Maintains a computer-based log of all police activities. They document service calls and radio communications from officers in the CAD system and use the system to determine whether an officer has had prior interactions with a specific individual or vehicle. Additional responsibilities include submitting reports and updating reference manual. * Responsible for managing multiple computer systems, including a CCTV network with more than 2,000 cameras, fire and security alarm monitoring systems, 911 services, and a police blotter. * Collects and records payments for fingerprints, reports, and notary services. * Oversees and maintains all equipment within the emergency communication center to guarantee reliability and continuity of emergency response operations. This includes conducting regular inspections and reporting any malfunctions or technical issues to ensure all systems and devices remain fully operational at all times. * Must be available to work all shifts, including weekends and holidays, as assigned. The SMU Police Department operates 24 hours a day, 365 days a year. Education and Experience: A high school diploma or equivalent is required. An associate's degree is preferred. A minimum of one year of experience in a high-volume customer service environment is required, preferably in a dispatch center and/or security setting. Knowledge, Skills and Abilities: The Public Safety Dispatcher/ 911 Operator should possess excellent verbal communication skills, the ability to speak clearly and interact effectively in all circumstances. They must also show sound decision-making capabilities, problem-solving skills, and maintain composure while handling stressful situations. Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Active TCOLE Telecommunications Operator License is required. Proficiency in utilizing Windows computer operating system and the Microsoft Office Suite (including Word, Excel, and Outlook) is required. Knowledge of records management systems is preferred. Preference will be given to candidates familiar with law enforcement terminology and procedures. Physical and Environmental Demands: Physical: * Sit for long periods of time * Bend * Reach above shoulders * Handle objects (dexterity) * Carry/lift over 25-50 lbs. * Kneel * Stand * Push/Pull Environmental: * Exposure to excessive noise * Around moving machinery * Exposure to marked changes in temperature/or humidity * Exposure to dust, fumes, gases, radiation, microwave * Drives motorized equipment * Work in confined quarters Deadline to Apply: Open until filled EEO Statement: SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Job Description SALARY: $58,811 ANNUALLY PLUS CERTIFICATE INCENTIVE, LONGEVITY, EMPLOYER PAID LIFE INSURANCE, AFFORDABLE BENEFITS AND AN OPTION FOR SHIFT DIFFERENTIAL! SUMMARY: The purpose of this position is to answer emergency 911 and non-emergency calls and coordinate the appropriate response; provide support to field officers and provide administrative support. This is accomplished by prioritizing incoming calls; simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining a computer aided dispatch system among other computer systems. ESSENTIAL JOB FUNCTIONS Answers, evaluates and prioritizes incoming emergency calls; communicates effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire and/or medical response using a computer aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps. Receives, coordinates and disseminates critical information from various sources and maintains radio contact with field units to monitor response, progress and needed support. Simultaneously maintains close contact with field units; communicates with department employees, other law enforcement and criminal justices agencies, emergency service providers and the general public to obtain and disseminate information; monitors radio traffic of other agencies. Enters, updates, requests and transmits information from a variety of sources to maintain current, accurate records or to access databases for information, warrant checks and/or driver's license and vehicle registration checks. Performs entries and inquiries in computer database related to warrants, protective orders, stolen guns and articles, vehicles, boats, vehicle/boat parts; monitors teletypes and broadcasts and disseminates appropriately; transmits warrant and other confirmations and responds to pick-up notices; and removes warrants and other entries from the database and maintains records of all warrants and other entries. Makes effective decisions and uses problem solving based on a limited amount of information in crisis or emergency situations; obtains information related to possible dangers on the scene such as weapons, narcotics, mental conditions and alcohol; tracks changing locations and maintains contact with caller; sends additional units when needed. May assist with training and the training program for new hires. Greets visitors in person in order to provide assistance or refer to the appropriate staff member or division. Assists with attorney and clergy visitations. Classifies and prioritizes calls to establish and coordinate the proper public safety response. Performs detailed work with a high degree of accuracy during stressful situations. Accurately understands various transmissions and transcribes information from one source to another in a timely manner. Reads and interprets maps for the public, field personnel and other law enforcement/criminal justice agencies in order to assist in locating certain geographical areas; interprets telephone or radio call locations from maps by applying knowledge of the State highway system and geography in order to provide appropriate and timely assistance. Greets visitors in person; provides assistance or refers to the appropriate staff member or division. Provides back-up coverage for the department operator and monitors entrance ways to allow access to visitors. Performs other duties as assigned. SUPERVISORY/BUDGET RESPONSIBILITIES This position has no supervisory or budget responsibility. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of applicable State and Federal rules, codes and regulations and County policies and procedures. Ability to effectively operate a multi-channel radio, distinguishing and recognizing a variety of radio voice transmissions. Ability to recognize and monitor communications equipment problems and notify appropriate personnel for repair. Ability to memorize, retain and accurately recall information and codes; organize, assess, and prioritize multiple tasks, projects and demands; and adapt to constantly changing situations and effectively take appropriate action. Ability to communicate in a clear, concise and effective manner, both verbally and in writing. Ability to accurately understand various radio transmissions and transcribe information from one source to another in a timely manner. Basic proficiency level utilizing Microsoft Office applications including Excel, Word and Outlook; Open Fox; Computer based 911system; Windows based CAD; RMS; JMS; Eventide; instant messenger and the ability to operate other standard office equipment, including telephones, calculators, fax machines, etc. Self-disciplined and self-motivated to work alone and with others; ability to exercise good judgment in safeguarding of confidential or sensitive information. Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful situations. MINIMUM QUALIFICATIONS High school diploma or equivalent experience. Computer experience; proficient in typing. Valid Texas Driver's License. Must be available to work all shifts, holidays and weekends. Must obtain Telecommunication Operator certification through the State of Texas and TCIC/NCIC certification by the State of Texas within one year (1) of employment and maintain certification. WORKING CONDITIONS Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, sitting, talking, hearing and vision are constantly required. Occasionally, walking, reaching and handling are required. CONDITIONS OF EMPLOYMENT Must successfully complete a pre-employment drug screen. Must successfully complete a background investigation. TATTOO LIMITATIONS Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.

Salary: $25.08/hourly to $29.43/hourly midpoint (Depending on qualifications) To provide a variety of specialized and routine tasks in the provision of emergency and non-emergency communication services. To answer multi-line, 9-1-1 emergency and non-emergency calls and respond appropriately. To provide emergency dispatch services for the Police and Fire Departments for the City of Mesquite. You can search for this position's full job description here. SUPERVISION * General supervision is provided by the Public Safety Dispatcher Supervisor. * All behaviors comply with the Code of Conduct and Rules of Behavior outlined in Chapter 8 of the General Government Policies and Procedures Manual. * Follow all Police and Fire Department General Orders and SOP's. * Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. * Receive and process requests for Police, Fire, and Emergency Medical Services by analyzing and prioritizing emergency and non-emergency calls. Forward calls to appropriate departments and personnel. * Assign appropriate public safety personnel to emergency and/or routine calls for service utilizing a computer aided dispatch system (CAD). * Receive, transmit, and update pertinent information on all calls for services including those in progress and those involving other agencies; monitor activities of Police, Fire and Emergency Medical Service personnel; maintain the location and call status of all emergency units during an assigned dispatch shift. * Operate a multi-channel public safety radio system. * Coordinate mutual aid requests. * Communicate with hearing/speech impaired citizens by operating TTY/TDD equipment. * Receive and process Text to 9-1-1 calls. * Provide pre-arrival medical instructions on medical emergency calls. * Operate NCIC/TCIC computer system; enter data; retrieve pertinent information; relay information to emergency personnel; purge printouts from NCIC/TCIC system; maintain computers and related equipment; verify reports and data entered during shift; validate entries. * Contribute to a positive work culture. * Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the Communications Section. * Gain and maintain basic knowledge of geography for the City of Mesquite and the surrounding area. * Act as a liaison between the Mesquite Police and Fire Departments and other city departments or governmental agencies. OTHER DUTIES AND RESPONSIBILITIES * Monitor jail alarms and other city systems as required. * May search prisoners. * May witness statements by witnesses, prisoners or suspects. * May participate in internal and external training exercises and programs; may assist in training of new personnel. * May monitor the weather. * May fill out status and activity reports at the close of each shift; complete other pertinent reports as assigned. * May maintain and update call list for after hour's emergency and non-emergency response personnel. * May supervise and monitor assigned personnel in the Technical Services Division of the Mesquite Police Department; assign and coordinate activities and operations of communications services; train staff and maintain personnel records for division; advise and participate in hiring, disciplining, evaluating and terminating staff. * Meet the City's driving standards. * Perform other duties as assigned. EDUCATION * High School Diploma or GED EXPERIENCE * No experience required * Ability to type 35 wpm, testing required * Ability to pass CritiCall, testing required. LICENSES AND CERTIFICATES * Possession of a valid driver's license. * The ability to obtain certification as a Telecommunications Officer by the Texas Commission on Law Enforcement (TCOLE). * Candidates must be a U.S. Citizen and be 18 years of age or older. WORK SCHEDULE * The 911 Dispatch Center is a 24 hour-7 days per week operation. Due to the nature of the Public Safety Dispatcher position, applicants must understand that rotating shifts during training will occur on a month-to-month basis during the first year of employment. If hired you will work a variety of shifts while in training, once you have completed training you will be able to bid to a set shift. If you are offered the position of Public Safety Dispatcher, you are agreeing to work: * 10-hour shifts, 4 days per week * Holidays (if scheduled as a normal working day) * Weekends * Deep Nights * Evenings * On Call for Disasters * Rotation of shifts while in training You must be able to work the following rotating shifts on a month-to-month basis during the first year of employment: SHIFT SCHEDULES: * 6am-4pm * 8am-6pm * 10am-8pm * 12pm-10pm * 4pm-2am * 8pm-6am * 10pm-8am This position requires a one-year probationary period due to length of training program. A total of four months can be spent on Channel One training. Failure to obtain proficiency in Channel One in the four-month period will result in a non-disciplinary termination of employment. Additional training periods may be approved at the discretion of the Department Director. Minimum typing speed at the completion of Channel One training must be 45 wpm.

SOC Operator / Dispatcher Must have a Level II Noncommissioned Security License (Unarmed) First Responder Protective Services (FRPS) is hiring multiple SOC Operators / Dispatchers in the Plano area to monitor alerts and camera feeds across approximately 2300 sites in the United States. The ideal candidate must be flexible to work in a 24/7 shift operations environment (day, night, weekends, holidays). Responsibilities: Monitor CCTV, GPS, alarms, and tracking systems in real-time. Receive and document incoming calls and incident reports. Dispatch appropriate personnel or emergency services. Maintain incident logs and communication records. Escalate critical events according to established protocols. Qualifications: Level II Security license Excellent multitasking and situational awareness. Strong written and verbal communication skills. Prior experience in dispatch, 911, or control room operations preferred. Familiarity with security or logistics monitoring software. Maintain professional composure under pressure. Adhere strictly to confidentiality and information security policies. Document all actions clearly and accurately. Demonstrate teamwork, accountability, and responsiveness. Be flexible for 24/7 shift operations (day, night, weekends, holidays). Compensation: $20-$22 Weekly paid Full-Time Employee Benefits Paid Time Off (PTO): 1st Year: Accrue up to 7 days (56 hours) 2nd Year: Accrue up to 10 days (80 hours) 5th Year and beyond: Accrue up to 15 days (120 hours) Health Insurance: Company pays up to $300/month toward employee's health insurance Comprehensive medical, dental, and vision coverage (eligible after first month) Retirement: 401(k) plan with up to 4% company match Posted By: First Responder Protective Services 4006 Belt Line Rd, Suite 138 Addison, TX 75001 Texas Department Of Public Safety Private Security Program License # C10520601 Equal Employment Opportunity First Responder Protective Services is an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Job Title: Dispatch Center Specialist Department: Operations - Dispatch & Logistics Reports To: Dispatch Center Manager / Director of Operations About HNS Recovery HNS Recovery is one of America's fastest-growing and most respected repossession and asset recovery companies, recognized nationwide for integrity, performance, and innovation. With multiple branches across Texas and expanding into new markets, we lead the industry through technology, efficiency, and professionalism. Our new HNS Recovery Dispatch Center will serve as the heartbeat of our operation - coordinating all recovery, transport, and logistics in real time to ensure maximum efficiency, accountability, and client satisfaction. Position Overview The Dispatch Center Specialist plays a vital role in ensuring smooth day-to-day operations of the fleet. This position requires strong multitasking, communication, and situational awareness skills to coordinate agents, LPR teams, and tow units across multiple markets. You will serve as the real-time link between management, field agents, clients, and law enforcement to ensure timely recoveries and operational excellence. Key Responsibilities Monitor and coordinate all live recovery orders in Clearplan, RDN, and client portals. Track vehicle locations, assignments, and status updates across multiple markets. Communicate directly with field agents and yard teams to manage incoming recoveries and releases. Utilize Verizon Connect, LPR camera systems, and yard video surveillance for asset tracking and safety oversight. Assign and dispatch recovery agents efficiently based on geography, priority, and availability. Maintain constant communication with agents during recoveries to ensure safety, compliance, and accuracy. Update and close client orders in real time to maintain transparency and performance metrics. Work closely with management to report KPIs, agent productivity, and recovery timelines. Ensure compliance with all TDLR, client, and company policies. Handle emergency calls and incidents professionally and escalate appropriately. Qualifications Previous experience in dispatching, logistics, law enforcement communications, or repo industry operations preferred. Proficient with dispatch software such as Clearplan, RDN, Verizon Connect, and Google Workspace. Strong multitasking and communication skills (both written and verbal). Ability to work in a fast-paced, high-pressure environment. Excellent organizational and problem-solving skills. Team-oriented, dependable, and detail-focused. Willingness to work flexible hours, including nights and weekends, as part of a rotating schedule. Preferred Skills Familiarity with LPR systems (DRN, MVTrac). Knowledge of repossession compliance and lienholder communication standards. Bilingual (English/Spanish) is a plus. Prior experience in a 24/7 operations or call center environment. What We Offer Competitive pay and growth opportunities within a rapidly expanding company. Paid healthcare, 401(k), and benefits package. Professional development through In House Training. High-tech facility with multi-screen command center environment. A culture of teamwork, integrity, and excellence - “Elite Teams Only.” Join the Team That Sets the Standard At HNS Recovery, we don't just recover assets - we set the bar for how professionalism and technology can redefine the repossession industry. If you thrive under pressure, love technology, and want to be part of something bigger, the HNS Dispatch Center is where you belong.

Summary Depending on the experience and qualifications of the successful candidate, those applicants with more experience will be eligible to hire in at a higher rate that commensurate with their experience. * APPLICANTS PLEASE NOTE* Once you've applied and met minimum qualifications, the following steps will be necessary to continue in the hiring process. * Preliminary Interview Form * Skills Testing * Interviews * Personal History Statement (25 pages) * Background Investigation * Polygraph Examination * Psychological Evaluation * Health Assessment and Drug Screen Responsible foranswering all incoming emergency 911 calls using a computer-aided dispatch system to assist police, firefighters, paramedics, and animal services officers, answering incoming administrative lines, and giving pre-arrival medical instructions to callers. Essential Functions and Other Important Duties * Answers incoming 911, TTY emergency and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures * Assigns calls and report numbers * Dispatches animal services officers, police officers, firefighters, and ambulance services to calls for service * Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched * Confirms warrants for internal and external agencies * Monitors multiple radio channels and dispatches appropriate public safety personnel. * Ensures dispatch of officer requests for back-up or traffic-related assistance, etc. * Provides pre-arrival instructions for emergency medical calls and relays vital information to hospital emergency rooms when necessary * Maintains the accurate status of each officer on patrol, firefighters, EMS, and animal services personnel, including times in and out of service and locations * Documents all 800 MHz radio transmissions * Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers * Inputs and monitors teletype information, protective orders, and missing person reports from applicable regional, state, and national databases * Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries * Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver's license information, criminal histories, property information, and/or other related information * Maintains familiarity with major streets, public buildings, industrial plants, and the general geographic layout of the City of Denton, Texas including reading and understanding maps * Maintains regular and punctual on-site attendance Additional Duties: * Performs other duties as assigned Job Requirements Minimum Qualifications/Acceptable Equivalency: * High School diploma or GED equivalent * Must be able to type at least 40 words per minute corrected OR * Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job Core Competencies: * Ability to communicate effectively both verbally and in writing * Ability to form and maintain effective relationships with coworkers and customers Preferences: * Bilingual in Spanish and English * Prior experience as a Telecommunicator in a Law Enforcement Center Conditions of Employment: * Must pass a drug test, credit history check, criminal history background check, and social security number verification check * Must pass the CritiCall Skills Assessment * Must attend and successfully complete in-service training schools * Must obtain NCIC Telecommunicator Certification, Emergency Medical Dispatch Certification, TCIC/NCIC Certification and TCOLE Certification within one (1) year of employment. * Must have no Class A or Class B misdemeanor convictions in the past (10) years * Must have no felony convictions * Must pass polygraph exam, psychological exam, and credit check * Must pass a hearing test * Must pass a typing test with 40 words per minute corrected * Must meet civilian hiring standards of the Denton Police Department * A personal history statement must be submitted with each application (thorough background check) * Must be able to work rotating shifts, nights, weekends, and holidays * Please note Public Safety Dispatchers and Non-civil service Fire Department employees that are under the age of 36 at the time they are hired will be placed in the Fire Pension Plan. Environmental Factors and Conditions/Physical Requirements Physical Requirements: Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday. * Sedentary - lifting no more than 10 pounds * Light - lifting no more than 20 pounds; carry up to 10 pounds * Medium - lifting no more than 50 pounds, carry up to 25 pounds * Heavy - lifting no more than 100 pounds, carry up to 50 pounds * Very Heavy - lifting more than 100 pounds, carry more than 50 pounds Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency. Codes for "how often": Y = Yes N = No E = extensive (100-70%) M = moderate (60-30%) I = infrequent (20-10%) A = almost never ( Task: Code: 1. Standing: M 2. Sitting: E 3. Walking: M 4. Lifting: I 5. Carrying: I 6. Pushing/Pulling: A 7. Overhead Work: I 8. Fine Dexterity: A 9. Kneeling: M 10. Crouching: I 11. Crawling: A 12. Bending: A 13. Twisting: A 14. Climbing: M 15. Balancing: I 16. Vision: E 17. Hearing: E 18. Talking: E 19. Video Display: E 20. Other: Machines, Tools, Equipment and Work Aids: The essential functions of this position require the use of a computer and telephone daily in order to dispatch calls. Environmental Factors: The essential functions of this position are performed inside throughout the work year; requires shift work on a rotating basis, and incumbents are exposed to extremely high stress situations. This is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice. ADA/EOE/ADEA

Join the TCI Team as a Dispatcher - $24/Hour | ***This position requires at least 6 months of verifiable box truck driving experience in the last 12 months*** Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. 📍 Position Overview As a Driver-Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. Note: This role requires the ability to drive box trucks as needed, including driver unload responsibilities. Successful candidates must have at least 6 months of verifiable box truck driving experience and be able to pass a DOT physical and a pre-employment drug screen. 💼 Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Overseeing and directing dispatch activities for several locations, including remote facilities Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. Operate box trucks as needed, including performing driver unload tasks. 🛠️ Skills & Qualifications Bilingual Preferred (Spanish) Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. Ability to drive box trucks and perform physical unloading tasks as required. Must be able to pass a DOT physical and pre-employment drug screening. ⏰ Schedule: Tuesday-Saturday, 4:00 PM-2:00 AM Off Sunday & Monday Flexibility for night, weekend, or holiday coverage may be occasionally required. 💲 Compensation Hourly Rate: $24/hour Required: Box truck experience

Job DescriptionBenefits: Company parties Competitive salary Dental insurance Health insurance Training & development Vision insurance Were looking for a detail-oriented, high-energy professional to join our Service Department. This position is responsible for assisting in dispatch, analyzing service tickets, and preparing jobs for billing. This is a critical, front-line role that requires strong organizational skills, multitasking, and professional communication. Key Responsibilities: Dispatch field technicians across Texas based on job urgency, location, and skillset Monitor job progress, scheduling, and technician availability Maintain daily communication with customers and internal teams Ensure jobs are updated in software (e.g. FieldPulse/QuickBooks) with accurate notes, photos, and status Assist with service call intake, job creation, and scheduling Track job progress from dispatch to completion and follow up as needed Support ops manager with vendor coordination and materials tracking Help manage emergencies, job escalations, and service updates Close out jobs and check for discrepancies. Ideal Candidate Will Have: 2+ years of experience in dispatch, scheduling, or operations (service industry preferred) Excellent communication and customer service skills Strong attention to detail and follow-through Ability to stay calm and organized in a fast-paced environment Proficiency in scheduling or dispatch software (FieldPulse, ServiceTitan, etc. a plus) Familiarity with property management or trade services (HVAC, plumbing, restoration, etc.) What We Offer: Full-time, in-office role with room to grow Supportive team culture with training and mentorship Competitive pay based on experience

Job DescriptionDispatch responsibilities include providing support to ensure efficient operations of the company. Supports clients and drivers through a variety of tasks related to heavy communication and follow up. Oversees the transport of confidential and time sensitive material. Familiar with a variety of company concepts, practices and procedures. Ability to effectively communicate via phone and email, ensuring that all duties are completed, and material is transported successfully and in a timely manner. The ideal candidate will have the ability to effectively multi-task in a fast-paced environment, demonstrate excellent problem solving skills, and must be detail oriented. This position is the primary communicator between clients of our organization and couriers. Client satisfaction and the ability to work well in a team environment are ideal for this position. Exceptional communication skills and a positive attitude are critical to success in this role. Responsibilities Dispatch incoming calls from clients to couriers and enter information into company software system Back up CSRs to take customer calls Assign and dispatch all will calls and STAT's Monitor online dispatch board for potential issues Add, change or delete scheduled stops in planning Research and resolve client issues quickly and accurately Communicate all client issues to direct supervisor Monitor status of deliveries and pickups to ensure timely delivery to client Assist couriers as needed to help ensure routes are completed to client expectations Review route sheets for accuracy Negotiate courier payout rates within company defined limits. Monitor and utilize web-based applications, tools, and reports Ensure policies and procedures as defined by clients and the company are being met Prepare SOP for each account; shift turnover Perform other duties as assigned Required Skills Previous customer service, supervisory, or retail management experience a plus Experience with courier software system a plus Must be extremely detail oriented, ability to prioritize and multi-task Ability to work effectively in a fast-paced environment Critical thinker with strong analytical skill set Ability to effectively communicate verbally and in writing at all levels of the organization Proficient computer skills such as MS Word, Excel and database programs

Reports To Lead Dispatcher Work Year Days 226 Primary Purpose Dispatch communications with school bus drivers and buses. Provide phone support for incoming/outgoing calls regarding buses and campuses, parents, District staff, and the community. Assist the Transportation Department in providing proper coverage of all routes, field trips, midday routes, and auxiliary routes/trips. Qualifications Education/Certification: High school diploma or GED required Some college preferred Valid CDL with passenger, air brake, and safety endorsements (preferred) 20-hour TEA Safety certification class OR willingness to complete First Aid and CPR certification class OR willingness to complete Special Knowledge/Skills: Able to pass annual DOT physical/drug testing Good organizational and interpersonal skills Strong communication skills Must be able to work split shift Must be available to work Saturdays for field trip dispatch Flexible and open to change Ability to work together as a team with a spirit of cooperation Capable of responding in emergency situations Ability to drive or monitor a school bus Ability to pass annual and random DOT (Department of Transportation) physical/drug testing Ability to physically perform a front and back door bus evacuation Ability to physically perform CPR and First Aid techniques on the ground or floor Ability to walk the equivalent of at least one mile daily Ability to lift 30lbs and maneuver effectively in a school bus Experience: Minimum of 2 years of experience driving a school bus preferred Major Responsibilities and Duties Advise drivers on routes and schedule during route time or field trips. Activate emergency call procedures. Assign all substitute drivers and buses. Keep a daily operation summary for the dispatch area. Maintain log on all route-related incoming phone and radio calls. Maintain radio contact in regard to route designations with route buses and relay pertinent information. Provide drivers and staff directions regarding transportation of students in Frisco ISD. Keep calm in a busy office environment and in the midst of emergency situations. Drive or monitor a school bus when necessary. Support field trip operations. Other Duties as Assigned Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District. Work Relationships Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve. Working Conditions Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress. Continual sitting, reaching, kneeling, squatting and repetitive hand and arm motions. Prolonged use of computer. Intermittent walking the equivalent of at least one mile daily. Work outside and inside. Moderate exposure to extreme temperature (hot) and vehicle fumes. Frequent moderate lifting and carrying (up to 30 pounds). Work with frequent interruptions. Additional Considerations The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required Disclosure Statements The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services. Last review/revision date: 1/26/23

Job DescriptionTransportation Dispatcher zTrip, North America's largest taxi network with over 6,000 vehicles in 38 cities, is hiring a Transportation Dispatcher in Dallas! We're looking for dependable, detail‑oriented professionals to coordinate daily transportation activity, support drivers, and ensure every trip runs smoothly. Shift: Tuesday - Friday 12PM-8PM Saturday - 12PM-12AM Responsibilities of a Transportation Dispatcher: Assign and schedule trips based on driver availability and customer needs Monitor real‑time fleet activity to maintain on‑time performance Communicate route details, updates, and schedule changes clearly and professionally Maintain accurate records of routes, vehicle assignments, and trip coordination Collaborate with dispatch and operations teams to improve efficiency Handle unexpected challenges with calm, solution‑focused professionalism Requirements of a Transportation Dispatcher: Experience in dispatching, logistics, scheduling, or transportation operations (preferred) Strong multitasking, problem‑solving, and organizational skills Excellent communication and interpersonal abilities Ability to stay focused in a fast‑paced, time‑sensitive environment Familiarity with dispatch systems, GPS tracking, or routing software (a plus) Valid driver's license required What We Offer of a Transportation Dispatcher: Competitive hourly pay Health, dental, vision, and life insurance Paid Time Off (PTO) + paid holidays 401(k) with company match Career growth opportunities within a rapidly expanding transportation network Supportive, team‑oriented work environment Why Work at zTrip? Join the largest taxi transportation network in North America Play a key role in delivering safe, dependable service across multiple cities Be part of a mission‑driven organization that values innovation, service, and community Make a meaningful impact in the evolving mobility and transportation industry Apply Today Ready to make an impact? Join zTrip Dallas as a Transportation Dispatcher and help keep our communities moving safely and efficiently every day. Apply now!

Dispatcher/Clerk Job Category: Dispatcher/Clerk Non-Exempt Reports to: Manager, Operations Center General Job Summary: Dual qualified position ensures expeditious and efficient movement of railcars to and from a rail customer's facility that meets their needs and expectations. This is achieved through communication with various departments combined with accurate and timely reporting of train and railcar events in our TMS. Dispatchers/Clerks are also responsible for efficiently and safely routing trains, constantly monitoring train movement or any conditions affecting their movement and taking immediate action when necessary. Primary Duties and Responsibilities: Responsible for the coordination and monitoring of safe and efficient train operations. Direct and coordinate railroad traffic, issue track warrants and authorities or notices to employees and vendors, monitor all rail movements and maintain any records or logs of all activities. Monitor radio and telephone communications with other train dispatchers, train crews, maintenance personnel and operations as needed. Know assigned territory and keep informed of any physical changes including any weather or environmental issues affecting train movements. Manage any unexpected events and emergency situations by providing coordination and support to protect the general public, company personnel, and railroad with minimum disruption. Enter track warrant and bulletins into dispatching system; order GTBs from Class One partners and input train information into PTC systems - both internal and external. Coordinates and protects the movement of over dimension cars - high and wide cars. Report alleged violations of operating rules and any irregularity relating to the movement of trains. Act as a liaison between operations and rail customers regarding requested changes in scheduled rail service. Assist customers with rail car tracing and detailing. Ensure timely instruction or reporting of train crew activities in TMS, including interchanges, rail car issues, unit train planning, and customer requests. Move railcars in the TMS system based on customer requests reflecting actual work that is performed by train crews. Performs and applies railcar billing from customers for interchange. Analyzes, corrects, or adjusts customer issues to resolve customer's questions or concerns relating to our rail service. Updates TMS database master file records as needed or instructed to maintain current customer information - contact, emergency, location, etc. Compile reports or information for other departments or customers as requested or needed. Perform miscellaneous activities, tasks and special projects as assigned by management team, including training, or assisting with new hires. Comply with all company policies, safety rules, operating rules, federal and state rules to ensure safety at all times. Additional Responsibilities: Other duties as assigned by Manager, Operations Center Basic Qualifications and Requirements: High School Diploma or GED Valid Driver's License. Follow safety policies and procedures. Read, write, and communicate (speak, hear, and understand) in English. Attention to Detail Above average skills with Microsoft Office Products (Outlook, Word, Excel). Read and comprehend written safety rules, procedures, and safety manuals. Ability to think and act quickly in responding to emergency and non-emergency situations. At times working under extreme pressure with a heavy workload and tight deadlines. Ability to proactively listen and anticipate customers issues and resolve to customers and company's satisfaction. Effectively communicate instructions, directions , processes, procedures, safety rules and regulations to co-workers, supervisors, and others in written, oral, and scheduled form. Effectively communicate with all employees, customers, railroad officials and the general public in a clear, concise, courteous, efficient and professional manner. Preferred Qualifications and Requirements: Associates Degree Previous experience in a call center/dispatch environment. Previous experience in railroad operations Certified in drug and alcohol testing and awareness. Work Environment: Primarily an office environment. Must be able so sit for long periods of time. Occasional lifting of up to 50 pounds may be required. Job Type: Full-time Work Location: In person Pay: $25.00 - $36.31 per hour Benefits: 401(k) Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Required) Experience: Dispatching: 1 year (Preferred) Customer Service: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) LIMITATIONS AND DISCLAIMER The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Support the Service operation by contributing to the vision and ultimately executing the customer experience plan for the business. This would involve team members working together and managing all aspects of the Dispatching segment of the business and would include, scheduling, purchasing, and inbound phone calls from internal and external customers. Job functions and duties Primary Be the first line of communication for the Service Department as it relates to inbound/outbound calls Focus on delivering precise and correct information to customers. Entering in new Service Calls into Service Management system. Coordinate the purchasing of any materials needed based on the requirements of the work to be performed. Ensure timely scheduling based on both customer and technician availability. Work with other Dispatch Coordinators to ensure all calls are being scheduled and dispatched efficiently. Make sure calls requested by Strategic Accounts have been accepted and scheduled into CSUSA Fieldpoint system and ETA requirements are being met. Serve as additional back up to the other members of the Customer Experience team as needed. Manage and support customer relationships on behalf of the business to deliver high levels of service and retain key partnerships for the long term. Skills Ability to work in and contribute to a collaborative team environment. Review, target and ultimately make improvements (process driven) to improve the business and its customer service delivery. Be well organized in your approach to both day to day and longer-term work duties. Exhibit sound judgement related to customer communication, management, and team operations. Maintains a professional demeanor and always interacts professionally in all methods of contact. Experience, Education, and Job Requirements Candidate will have minimum experience of 3 years scheduling/dispatching experience. Utilization of the Microsoft Office Suite as an effective tool. Be engaged, be reliable, be an anchor in the business. Be a master communicator. Have a passion for providing top tier customer experiences.

Hourly Range: Hourly wage commensurate with experience and certifications. About SMU: SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor. About Department: The mission of the SMU Police Department is to maintain a working partnership with all members of the Campus Community to preserve life, maintain human rights, protect property, and promote the educational objectives of Southern Methodist University. The men and women of the SMU Police Department believe in a shared responsibility with our community to create a secure and inclusive environment that promotes and supports the educational process. About the Position: The Public Safety Dispatcher/ 911 Operator- Basic will have a wide range of responsibilities performed both independently and as part of a team. Primary duties include transmitting and receiving communications through the police radio system and managing a multi-line telephone system. The role also involves monitoring campus-wide fire and intrusion alarms and initiating appropriate response actions. Additional responsibilities include collecting and recording payments for fingerprinting services and bond transactions, addressing complaints and inquiries, and preparing detailed reports. The position requires proficient operation of various computer systems, including surveillance cameras, voice recording equipment, records management systems, and nationwide databases. This is classified as an "On Campus Essential" position. Essential Functions: * Receives complaints and inquiries from members of the university community by telephone, email, or in person at the service window. After assessing the information provided, the dispatcher deploys police, fire, or emergency medical services as appropriate using the radio communication system. * Maintains a computer-based log of all police activities. They document service calls and radio communications from officers in the CAD system and use the system to determine whether an officer has had prior interactions with a specific individual or vehicle. Additional responsibilities include submitting reports and updating reference manual. * Responsible for managing multiple computer systems, including a CCTV network with more than 2,000 cameras, fire and security alarm monitoring systems, 911 services, and a police blotter. * Collects and records payments for fingerprints, reports, and notary services. * Oversees and maintains all equipment within the emergency communication center to guarantee reliability and continuity of emergency response operations. This includes conducting regular inspections and reporting any malfunctions or technical issues to ensure all systems and devices remain fully operational at all times. * Must be available to work all shifts, including weekends and holidays, as assigned. The SMU Police Department operates 24 hours a day, 365 days a year. Education and Experience: A high school diploma or equivalent is required. An associate's degree is preferred. A minimum of one year of experience in a high-volume customer service environment is required, preferably in a dispatch center and/or security setting. Knowledge, Skills and Abilities: The Public Safety Dispatcher/ 911 Operator should possess excellent verbal communication skills, the ability to speak clearly and interact effectively in all circumstances. They must also show sound decision-making capabilities, problem-solving skills, and maintain composure while handling stressful situations. Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Ability to obtain TCOLE Telecommunications Operator License within 1 year of employment is required. Proficiency in utilizing Windows computer operating system and the Microsoft Office Suite (including Word, Excel, and Outlook) is required. Knowledge of records management systems is preferred. Preference will be given to candidates familiar with law enforcement terminology and procedures. Physical and Environmental Demands: Physical: * Sit for long periods of time * Bend * Reach above shoulders * Handle objects (dexterity) * Carry/lift over 25-50 lbs. * Kneel * Stand * Push/Pull Environmental: * Exposure to excessive noise * Around moving machinery * Exposure to marked changes in temperature/or humidity * Exposure to dust, fumes, gases, radiation, microwave * Drives motorized equipment * Work in confined quarters Deadline to Apply: Deadline date EEO Statement: SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Reports To Lead Dispatcher Work Year Days 226 Primary Purpose Dispatch communications with school bus drivers and buses. Provide phone support for incoming/outgoing calls regarding buses and campuses, parents, District staff, and the community. Assist the Transportation Department in providing proper coverage of all routes, field trips, midday routes, and auxiliary routes/trips. Qualifications Education/Certification:High school diploma or GED required Some college preferred Valid CDL with passenger, air brake, and safety endorsements (preferred)20-hour TEA Safety certification class OR willingness to complete First Aid and CPR certification class OR willingness to complete Special Knowledge/Skills: Able to pass annual DOT physical/drug testing Good organizational and interpersonal skills Strong communication skills Must be able to work split shift Must be available to work Saturdays for field trip dispatch Flexible and open to change Ability to work together as a team with a spirit of cooperation Capable of responding in emergency situations Ability to drive or monitor a school bus Ability to pass annual and random DOT (Department of Transportation) physical/drug testing Ability to physically perform a front and back door bus evacuation Ability to physically perform CPR and First Aid techniques on the ground or floor Ability to walk the equivalent of at least one mile daily Ability to lift 30lbs and maneuver effectively in a school bus Experience: Minimum of 2 years of experience driving a school bus preferred Major Responsibilities and Duties Advise drivers on routes and schedule during route time or field trips. Activate emergency call procedures. Assign all substitute drivers and buses. Keep a daily operation summary for the dispatch area. Maintain log on all route-related incoming phone and radio calls. Maintain radio contact in regard to route designations with route buses and relay pertinent information. Provide drivers and staff directions regarding transportation of students in Frisco ISD. Keep calm in a busy office environment and in the midst of emergency situations. Drive or monitor a school bus when necessary.Support field trip operations. Other Duties as Assigned Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District. Work Relationships Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve. Working Conditions Mental Demands/Physical Demands/Environmental Factors:Maintain emotional control under stress. Continual sitting, reaching, kneeling, squatting and repetitive hand and arm motions. Prolonged use of computer. Intermittent walking the equivalent of at least one mile daily. Work outside and inside. Moderate exposure to extreme temperature (hot) and vehicle fumes. Frequent moderate lifting and carrying (up to 30 pounds). Work with frequent interruptions. Additional Considerations The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required Disclosure Statements The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services. Last review/revision date: 1/26/23

zTrip, North America's largest taxi network with over 6,000 vehicles in 38 cities, is hiring a Transportation Dispatcher in Dallas! We're looking for dependable, detail‑oriented professionals to coordinate daily transportation activity, support drivers, and ensure every trip runs smoothly. Shift: Tuesday - Friday 12PM-8PM Saturday - 12PM-12AM Responsibilities of a Transportation Dispatcher: Assign and schedule trips based on driver availability and customer needs Monitor real‑time fleet activity to maintain on‑time performance Communicate route details, updates, and schedule changes clearly and professionally Maintain accurate records of routes, vehicle assignments, and trip coordination Collaborate with dispatch and operations teams to improve efficiency Handle unexpected challenges with calm, solution‑focused professionalism Requirements of a Transportation Dispatcher: Experience in dispatching, logistics, scheduling, or transportation operations (preferred) Strong multitasking, problem‑solving, and organizational skills Excellent communication and interpersonal abilities Ability to stay focused in a fast‑paced, time‑sensitive environment Familiarity with dispatch systems, GPS tracking, or routing software (a plus) Valid driver's license required What We Offer of a Transportation Dispatcher: Competitive hourly pay Health, dental, vision, and life insurance Paid Time Off (PTO) + paid holidays 401(k) with company match Career growth opportunities within a rapidly expanding transportation network Supportive, team‑oriented work environment Why Work at zTrip? Join the largest taxi transportation network in North America Play a key role in delivering safe, dependable service across multiple cities Be part of a mission‑driven organization that values innovation, service, and community Make a meaningful impact in the evolving mobility and transportation industry Apply Today Ready to make an impact? Join zTrip Dallas as a Transportation Dispatcher and help keep our communities moving safely and efficiently every day. Apply now!