Dispatcher jobs in Des Plaines, IL

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Roto-Rooter, America's premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but it's our future that has us so excited! We have an excellent opportunity available for a EVENING DISPATCHER, located in our Chicago Call Center located in Lombard, IL. The hours of this shift will be from 3:30pm-12:00am, weekends and holidays as assigned. The hourly pay range for this position is between $19.00-$21.00, depending on experience. Responsibilities * Liaison between our field technicians and customers nationwide. * Distribute jobs to field technicians. * Manage the workload of field technicians throughout the Eastern portion of the country. * Interact with customers to keep them informed of the status of their assigned field technician's arrival. * Relay necessary job information to the field technician. * Resolve any customer service issues. Requirements * Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment * Able to multi task * Excellent customer service skills * Solid computer skills (Microsoft Word and Excel) * AS400 knowledge preferred Benefits At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including: * Medical insurance with a Prescription Drug Card * Accident and Critical Illness Insurance * Dental Insurance * Vision Insurance * Paid Vacation * Paid Training * Life Insurance * Matching 401K Retirement Savings Plan * Tuition Reimbursement * Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags #LI-DV1 CCC1

Private Ambulance Company seeking mature individual to fill dispatch role within our 4 Company dispatch center. Job details: Answering incoming customer requests for Ambulance Transportation Customer service Ability to understand and use CAD dispatch system Dispatching both non-emergency and emergency ambulances Knowledge of Chicago Metro area and surrounding communities. Prior ambulance dispatching preferred but will train the right candidate. Company offers competitive pay, benefits (Health, dental, life Insurance) 401K, PTO (paid time off) We look forward to meeting with you. ALL OTHER EMPLOYEE BENEFITS CAN BE VIEWED ON OUR WEBSITE ********************************

Job DescriptionDo you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect! To the qualified Service Dispatcher, we offer: Competitive Compensation - $42,000 - $55,000 based on experience Sign-On Bonus - Join our team and get rewarded from the start Paid Overtime - Earn extra for the hard work you put in Generous Paid Time Off - Start with 10 days of PTO per year plus holidays Comprehensive Health Benefits - Medical, dental, and vision insurance 401(k) with Company Match - Invest in your future Primary Duties of the Service Dispatcher: Service Coordination & Scheduling Prioritize and schedule service tickets for technicians. Monitor the service board and follow up to keep tickets moving. Balance workflow to match technician availability with client needs. Client Communication Act as the first point of contact for service requests. Gather key details, triage issues, and route tickets appropriately. Documentation & Process Support Keep ticket notes, client details, and schedules accurate and current. Maintain dispatch systems/workflows and recommend process improvements. Operational Support Track SLAs and response times to support service metrics. Help prepare daily schedules, reports, and follow-up lists. Professional Expectations for the Service Dispatcher: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Proactive Thinking Time Management & Organization Team Collaboration Willingness to Learn & Taking Initiative. Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals. Powered by JazzHR QHRqTC09kb

Essential Function: Receives incoming telephone calls, persons who walk-in and police radio communication. Screens, directs and dispatches and documents communications. Qualifications Education: High school diploma or equivalent Skills: Ability to use computer efficiently; clear speaking voice and ability to interact with people; ability to prioritize and multi-task in a fast-paced environment; ability to write and type at a professional level in regards to English grammar and spelling; remain calm in high-stressed situations; communicate effectively with the general public, co-workers, and emergency service agencies both verbally and in writing; ability to work in a team environment and be able to maintain confidentiality Responsibilities 1.Answer incoming emergency and routine assistance calls for the Police Department. 2.Independently assess need and urgency of requests and situations and dispatch emergency response personnel including law enforcement personnel and mutual aide personnel to incident/accident scenes. 3. Receive and accurately relay/transcribe information, messages and requests for the Communications Center. 4. Enter data and information into Triton College Police Department and State computer databases. 5. Operate radio and telecommunication systems including UHF & VHF mobile and portable radios, fax machines, and telephones. 6. Maintain knowledge of current communication policies and procedures and state, national and local dispatch standards. 7. Participate in on-going training. 8. Answer telephone requests for information, performs emergency warning notifications, perform clerical and general office functions, and provide court testimony as required. 9. Monitor burglar and fire alarms, and notify appropriate person/agency as required, operates LEADS system: Enters stolen vehicles/items, missing persons and other information, maintains logs, record and file as required. 10. Operate closed circuit television systems and numerous interior and exterior controllable cameras throughout campus. 11. Other duties as assigned.

Dispatch Coordinator 2nd Shift Do you prefer a later shift that gives you your mornings and afternoons free? Join CWF Restoration, a fast-growing, industry-leading company where your energy, empathy, and quick thinking can shine during the crucial after-hours period. Were looking for a Dispatch Coordinatorwho is passionate about helping people, even after regular business hours. Youll be the voice of calm and coordination during urgent restoration situations making a real difference when it matters most. What Youll Do (4 PM 11 PM): Be the first point of contact for evening customer calls, providing reassurance and professional assistance Use our state-of-the-art internal systems to prioritize customer needs and keep operations flowing Dispatch our expert field teams with speed and accuracy to ensure timely response Communicate with customers clearly and compassionately Follow up on open cases via email and phone to ensure customer satisfaction What Were Looking For: Someone who thrives in a high-energy, fast-paced environment A self-starter who enjoys working independently and with purpose in the evening Excellent organizational and multitasking skills Confident communicator, both over the phone and in writing Strong computer literacy and attention to detail Why Youll Love It Here: Work a steady 4 PM 11 PM shift remotely ( outside of training ) Competitive salary ($45K$60K) Comprehensive benefits package: medical, dental, vision, and 401(k)

We are looking for exceptional individuals to join our growing team. This is a Monday through Friday, _____ shift (hours) dispatch opportunity. We offer a great benefit package that includes medical, dental, vision, 401K, and PTO/Vacation. What you'll do on a typical day: Always maintain a safe and compliant workplace Develop efficient and balanced delivery routes Schedule loaders and drivers to ensure timely completion of routes and timely deliveries Communicate with customers and sales team as needed to confirm, update, schedule, and plan deliveries to meet customer needs Build and print routes for drivers daily, including but not limited to invoices, shipping documents, route sheets, barcode labels, manifests and any special instructions as needed Prepare daily reporting for on-time performance, report times, vehicles & trip itineraries Review driver's paperwork (VCR and logbook) and file appropriate paperwork including tracking of DOT hours Review and update routes, including adding new customers based on daily communication and reroutes existing customers as required Follows up on VCR (Vehicle Condition Report) reports with maintenance Assists drivers with problems/issues as issues arise (during the day or at the end of the route), debrief drivers on daily performance Communicate performance standards and objectives, and monitor operations and work of all route Team Members. What you need to succeed at Fenix Parts, Inc.: At a minimum, you'll need: High school diploma or equivalent (some college preferred) At least 3-5 years of Transportation/Logistic experience preferred but not required Must have strong communication, customer service and organizational skills Must have ability to multi-task Demonstrated knowledge of computer software applications to include spreadsheets and word processing Benefits: Medical Dental Vision 401K Short- and long-term disability Voluntary Life Be part of something big. Join our amazing team, today!! Fenix Parts, Inc. is a leading recycler and reseller of original equipment manufacturer (OEM) automotive products in the United States. The Fenix companies have been in business an average of more than 25 years and currently operate from 27 locations throughout the U.S. Our primary business is auto recycling, which is the recovery and resale of OEM parts, components and systems reclaimed from damaged, totaled, or low value vehicles. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status Fenix Parts, Inc. adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with Fenix policies which are in place to safeguard our employees and customers.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. Outbound calls to pick-up locations. Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. Ensure sub-haulers meet company requirements prior to dispatching. Outbound calls to sellers. Solicit business. Utilize cost effective vendors to meet company budget objectives. Educate sub-haulers on company policies and procedures. Maintain and archive documents. Answer phone calls. Collect payments on member deliveries. Comply with Safety and enforce regulations. Print checks. Monitor incoming documents on the fax machine. Print reports as needed. Manage vendor relationships. Performs other duties as assigned. Required Skills & Experience: Two years dispatch experience. One year customer service skills experience. High School Diploma or GED preferred. Excellent customer service skills and attitude. Excellent Communication Skills --verbal and written. Excellent organizational skills. Excellent time management skills. Typing speed 45 words per minute. Basic Ten key proficiency. Basic Math skills. Computer proficiency (MS Suite experience). Ability to operate office equipment. Multi- tasking. Ability to work in fast paced/diverse environment. Strong attention to detail. Know geographical area as well as ability to read maps. Work with minimal supervision. Occasional Overtime as needed. Bilingual Skill a plus. Pay $23.40 - $26.31 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Job DescriptionBenefits: 401(k) Bonus based on performance Flexible schedule Paid time off Training & development Driver Supervisor At Zoom Elite Transportation, the Driver Supervisor plays a critical role in ensuring the efficiency, safety, and professionalism of our transportation services. This position is responsible for overseeing the performance of our drivers, maintaining operational excellence, and ensuring compliance with company policies and regulations. Key Responsibilities: Driver Management: Supervise and support drivers, ensuring they adhere to schedules, safety protocols, and customer service standards. Training and Development: Conduct training sessions to improve driver performance, safety awareness, and operational knowledge. Route Coordination: Oversee route planning and scheduling to optimize efficiency and meet customer expectations. Safety Compliance: Monitor vehicle maintenance, driver logs, and safety checks to ensure compliance with local, state, and federal regulations. Problem Resolution: Address and resolve any operational or customer service issues involving drivers or transportation services. Performance Monitoring: Conduct regular performance reviews and provide constructive feedback to drivers. The Driver Supervisor at Zoom Elite Transportation is an integral part of our team, dedicated to upholding our standards of safety, reliability, and excellence in every journey. This role ensures that our operations run smoothly and that our customers receive the exceptional service they deserve Qualifications Valid CDL driver's license with a clean driving record- With SBE and P endorsements Experience in commercial driving and shuttle operations Mechanical knowledge related to vehicle maintenance Familiarity with various types of commercial vehicles, including buses Ability to operate manual transmission vehicles Previous experience as a delivery driver or in paratransit services Strong organizational and communication skills for effective supervision Job Type: Full-time Pay: range $25.00 per hour- $28.00 per hour Expected hours: No less than 40 per week Schedule: 8 hour shift Monday to Friday Weekends as needed

Posting Text Posting Number S00672P Position Status Non-Exempt Reporting Relationship(s) Assistant Director of Public Safety for Communications and Support Services Supervisory Relationships Job Summary The Dispatcher reliably and effectively functions as the in-office Public Safety representative, answering calls for service and communicating with patrol staff, Facilities Management personnel, Residence Life and other offices. Monitors alarms, access control and video security systems, and uses those systems to retrieve information in a timely manner. Maintains basic records associated with daily shift activities, and performs data entry of incident reports, parking records and other department information in an accurate and timely manner. In the event of an emergency situation, activates the University's emergency procedures to protect life, prevent injury, protect property, and initiates emergency notifications. Salary Range $19.00. This is the expected hourly rate for this position. Essential Functions * Answers telephone calls, walk-up inquiries, and requests for service. * Gathers appropriate information to assess situations for the proper response and articulates the necessary information to responding officers. * Communicates with 911 personnel to request emergency assistance for police, fire and medical response to campus. * Initiates emergency response procedures, and fulfills responsibilities in handling emergencies in accordance with department's emergency procedures. * Communicates with Public Safety and Facilities Management personnel by phone, radio and in-person, to resolve calls for service and emergency situations. * Operates computer-based security systems, including video security systems, access control/alarm systems, emergency broadcast systems, fire alarm monitor, 911 call-alert computer, incident report database and dispatch call database. * Uses capabilities of these systems to monitor activity, respond to and manage emergency situations, and collect information to support routine and emergency information needs. * Issues parking permits and University ID's, and maintains parking permit files and database. * Performs data entry in the University's main student/employee data system, and utilizes the system to acquire information needed for routine and emergency purposes. * Prepares and enters information accurately in incident reports and work orders as needed. Electronically distributes reports according to department procedures. * Interacts in a calm, professional and cordial manner with members of the campus community, including students, staff and faculty, as well as visitors to campus. * Maintains positive working relationships with campus personnel and local emergency responders. * Maintains accurate daily log of events. * Performs occasional light administrative tasks. Other Duties and Responsibilities * Demonstrates a strong commitment to continuous improvement. * Supports the University's mission, vision and values. * Performs other duties as assigned. Minimum Qualifications * High school diploma. * Ability to speak clearly and be understood via radio and phone communication. * Ability to read comprehensively and apply both written and verbal directives. * Normal hearing, due to the heavy volume of telephone and radio communication, audible alarms, and duties requiring monitoring of police/fire/EMS radio traffic. * Strong command of the English language. * Ability to maintain calm and professional demeanor during stressful or critical situations. * Ability to communicate department/University policies and procedures in a professional manner. * Strong computer skills, including solid experience with Microsoft Office products. * Comfortable with technical equipment to include, radios, scanners, electronic access control, fire panels and PC based programs. * Ability to work varying shifts, as required to meet departmental requirements. Preferred Qualifications * Experience as a public safety/911 or campus security dispatcher. Working Conditions/Physical Requirements The essential functions of this position are primarily performed in an indoor dispatch center environment, with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include clear speaking and active hearing for telephone, radio, and in person communication, using close and distance vision when reading documents and monitoring screens, and performing frequent tasks with repetitive fine motor skills, such as typing, writing, and operating dispatch systems and equipment. Work may require occasional lifting, bending, carrying, or otherwise moving objects weighing up to 15 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered. Work Hours This is a part-time position. Shift coverage may include Friday to Saturday, Saturday to Sunday, and Sunday to Monday 10:00 pm - 6:00 am. Must be willing to work weekends, holidays, and overtime as required. Posting Date 10/23/2025 Closing Date Open Until Filled Yes Special Instructions to Applicants An overview of Elmhurst University benefits is available here. This position is designated by Elmhurst University as being safety sensitive. Per University policy, employment in this position is contingent upon completion of a pre-employment drug test with satisfactory results. Testing is performed at the University's expense in an approved facility within one week of acceptance of a written offer of employment. Candidates may communicate with the testing facility and with Human Resources to explain any positive test results. For additional information regarding this policy, candidates may email Human Resources at *************** for assistance. Elmhurst University is a leading four-year institution of higher education that seamlessly blends a liberal arts education and professional preparation to help students acquire knowledge and skills for enduring success. Founded in 1871, Elmhurst now offers more than 70 undergraduate programs of study, more than 20 graduate and certificate programs in flexible formats, and the Elmhurst Learning and Success Academy for young adults with differing abilities. Elmhurst University ranks among the top 10 best regional colleges and universities in the Midwest, according to U.S. News & World Report. Recruiting and retaining a diverse workforce is a critical component of the University's mission, vision and core values. Our commitment stems from the belief that an institution of higher learning is enriched by the presence of diversity. Elmhurst University is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, sexual orientation, religion, age, creed, ancestry, veteran status, marital status, disability, or any other characteristic protected by law. Direct Link to this Posting *********************************************

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Hours: This position is PRN, hours are 'as needed' The Patient Transport Dispatcher reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Monitors and assigns patient transport according to request through the use of Epic. Sets priorities of patients transported according to predetermined departmental policy. Informs ancillary area/nursing units of any delay in service. Verifies information on request for accuracy prior to distribution to patient transporter. Schedules breaks and lunch for patient transporters according to patient volumes. Immediately reports to Manager any problems with patient transporters or undue delays in transporting patients. Upon request, coordinates area function in absence of Resource Coordinator. Other duties as assigned. Qualifications Required: High School diploma or acceptable equivalent. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

The Dispatcher at Marmic Fire & Safety is responsible for overseeing all scheduling and dispatch-related activities for a team of Technicians within a specific geography. The role includes implementation of operational best practices and Standard Operating Procedures relating to appointment creation and job scheduling. The Dispatcher will be expected to work directly with Customers to determine acceptable schedules for outstanding work, and assign Technicians appropriately according to their skills and territory. Core Responsibilities Scheduling Management: * Ensure that Technicians are provided a full day of scheduled work according to their working hours. * Leverage routing optimization tools provided to drive Technician productivity and reduce drive time between appointments. * Communicate timely with customers regarding scheduling and rescheduling of appointments. * Minimize missed appointments through load balancing and real time oversight of job completion throughout the day. * Maximize Technician productivity by assigning additional work in real time as Technicians run ahead of schedule or additional capacity presents itself. * Follow scheduled work through to completion including technician clock events and required paperwork. Process Improvement: * Continuously identify areas to reduce or eliminate rework. * Actively participate in the process of standardizing and improving procedures and the use of existing and new toolsets as they are introduced. * Adherence to the Marmic Standard Operating Procedures regarding the creation, scheduling, and dispatching of Service work. Reporting and Analysis: * Review KPI's throughout the monthly cycle and adjust personal activities to meet predetermined performance towards targets. * Identify and report opportunities for improvements regarding Technician Productivity or Job Completions per Day. Minimum Qualifications * Associates Degree Preferred. * 2+ years of experience in an scheduling/routing function or related operational role. * Strong communication skills with demonstrated success working across teams in a matrixed organization. * Ability to manage multiple commitments and time-sensitive priorities in a fast-paced environment. * Sound judgment and exceptional problem-solving skills. * Process-oriented mindset with a focus on continuous improvement. Preferred Qualifications * Experience with Fire Industry technologies and/or regulations. * Experience working with commercial clients of varying levels. * Experience working in a standardized operation with a focus on scalability and redundancy. Benefits & Perks Beyond competitive pay, you can receive other great perks. We offer the following featured benefits for full-time employees: * Paid Weekly. * Company paid training programs and on-the-job training. * Tele-Health services if Healthcare coverage is elected. * 401K plan with up to a 4% company match. * Vision, Life, Dental, Accidental, Long-Term and Short-Term Disability. * 19 days of PTO and Paid Holidays. * All necessary tools and equipment to perform the job. Who We Are Marmic Fire & Safety Company (MFS) is the successful expansion of Joplin Fire Protection (JFP) which began in 1951 with Charles and Mary Lou Teeter. After decades of practicing customer-centric service JFP added territories in Oklahoma, Kansas, and Arkansas with a second generation of the Teeter Family at the helm. During their tenure, Mickey and Martha Teeter formed a second company called Marmic to cover those areas outside of Joplin, MO Metro. Today, the third generation is charging ahead with Marmic's growing prominence in the Midwest and, indeed, the nation. In its core services of fire extinguisher, sprinkler, fire alarm, industrial fire suppression, and kitchen system fire suppression MFS competes with the top fire protection companies in the country. But few, if any, other companies are as holistic in terms of safety. By installing and servicing security and access control systems it demonstrates a well-rounded concern for the protection of life and property. Additionally, selling personal protection equipment such as hard hats, safety glasses, gloves, reflective vests, and more establishes MFS as a complete, one-stop shop for home and workplace safety equipment. This depth of services illustrates the importance the company places on customer safety no matter where they are or what they are doing. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: Raynor Garage Door Company is a third-generation, family-owned business proudly serving the Northfield, IL area since 1948. We specialize in the installation and service of garage doors, openers, gate operators, and access control systems for residential and commercial clients. We are currently seeking a high-energy, detail-oriented team player to join our office staff as a Service Advisor/Dispatch coordinator. In this role, you'll be the first point of contact for customers, helping them schedule appointments, resolve issues, and stay informed throughout the service process. Key Responsibilities Provide excellent customer service by phone and email Accurately understand customer needs and offer appropriate solutions Schedule service appointments and coordinate technician assignments based on skill set and availability Dispatch technicians to job sites and monitor work progress Communicate job status updates to customers in a timely and professional manner Maintain and update customer records and service history Review active jobs to ensure quality, timeliness, and customer satisfaction Explain warranty policies and service coverage to customers Recommend additional services or current promotions when applicable Keep your work area organized and maintain a professional appearance Requirements: Job Requirements: Strong customer service skills (phone and/or in-person experience) Excellent communication and multitasking abilities High school diploma or GED Proficient with Microsoft Word, Excel, and Outlook Strong attention to detail and organizational skills Ability to work in a structured environment and collaborate with a diverse team Must be results-oriented and able to manage multiple tasks efficiently Valid driver's license Must pass a pre-employment drug screening Preferred: Prior experience in a service or dispatching role Experience with Microsoft Dynamics (Great Plains) or ACT! CRM Benefits available to Customer Service Adviser include: 401(k) Plan Paid Time Off Program Company Closes in Observance of Major Holidays Available Medical & Dental Insurance Company-Supplied Work Clothes

Job Description Amber Mechanical Contractors, Alsip IL. We have been serving Chicago land and Northwest Indiana since 1959! We are locally owned and operated, and are an industry leader in heating, AC, and indoor air quality, and have been providing quality services to our residential and commercial customers. We have an immediate opening for a dynamic Service Dispatcher HVAC to join our team, someone with passion for serving customers, and stellar communications skills. This position is the initial contact with our customers and plays a vital role in providing administrative support. Benefits: Medical insurance Dental insurance Vision insurance 401K for retirement Paid vacation Paid holidays, flex days, and more! Job Title: Service Dispatcher HVAC Pay Scale: $25.00 - $28.00 per hour, Depending on Experience Work Hours: 7:00 am to 4:00pm, Monday through Friday, with some overtime What you will be doing: Answering incoming calls Schedule and coordinate all service calls as calls are received Create dispatch ticket for all service calls Dispatch technicians Maintain the dispatch board / schedule Forecast workload for 2 - 3 days out Contact customers with a "Parts Pending" status as parts are received for scheduling Follow up on all pending and recommended work with customers utilizing the pending work log Maintain the maintenance agreements, scheduling, database information, customer hard files and renewals Order parts for special orders Update customer files as information is received from installation. (Extended warranties, equipment info, new customer information) Maintain customer history files in database Qualifications / Skills: 2 years related experience in customer service, schedule coordinating, dispatching or project coordinating, or equivalent combination of education and experience Dispatching experience HVAC, plumbing, electrical, construction or similar industry experience desired, and we will train on the job Advanced customer service skills Microsoft Office Suite experience Ability to cultivate and maintain strong relationships with clients and technicians CRM database experience Type 40 + WPM with accuracy Strong organizational skills and high attention to detail Geographical knowledge of service area is ideal High school Diploma or equivalent

Transdev in Melrose Park, IL is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. * This position is located in Melrose Park, IL Transdev is proud to offer: Non-CBA Position: * Competitive compensation package of minimum $25.00 - Maximum $27.00 Benefits include: * Vacation: up to two (2) weeks * Sick days: 5 days * Holidays: 12 days; 8 standard and 2 floating * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: * Oversee and assist road service and trip performance measures, i.e. route start time, on-time performance, incidents, oversee dispatch performance * Respond to customer questions and concerns about no shows, cancellations, and missed trips. * Manage vehicle operator emergency situations & escalated calls. * Supervise staff on weekends and evenings. * Manage department reports and other communication tools. * Train new employees. * Other duties as required. Qualifications: * High school diploma or GED equivalent * Minimum of 2-3 years of transit supervisory experience preferred. * Excellent communication & interpersonal skills. * Must be able to work shifts or flexible work schedules as needed. * Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: * Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. * Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces * Push and pull objects up to XX pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level * Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Operations Support Job Type: Full Time Req ID: 6324 Pay Group: DVF Cost Center: 55443 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch department. He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making proactive adjustments to maximize on time performance and productivity; demonstrate effective use of scheduling software, two-way radio communication, telephone, and data analysis skills. Job Responsibilities: * Manages and coordinates technical workforce job completion. * Customer complaint resolution. * Obtain daily service disruptions in Excel Workbook. * Oversee improvement in customer satisfaction and dispatch satisfaction. * Maintain a professional demeanor and appearance. * Ensure that dispatch personnel are effectively performing linked function between the operators and customers by monitoring the responses to customer service requests and by ensuring appropriate prioritization and dispatch of service requests to Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees. * Interviews applicants; Handles employee grievances and complaints. * Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner. * Monitor real time call flow, inbound dispatcher availability, Service Levels and other critical call statistics to ensure calls are answered in a timely manner and abandon calls are minimized. * Fill in as a Dispatcher when required. * Recommend promotions. * Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance. Qualifications Talent Requirements: * College Degree in Business Management or Administration or will have degree within the next six (6) months. * Ability to manage multiple projects while managing 7 day/week operations. * At least three (3) to five (5) years successful supervisory experience preferred. * Ability to effectively lead a diverse group of individuals to successfully achieve the goals of the Dispatch Department. * Ability to learn and demonstrate efficiency in the use of Trapeze. * Strong customer service skills. * Ability to work independently and follow directions. * Ability to adapt and remain flexible in a dynamic environment. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

SmartWork Energy and our independent brokers are innovating the way businesses use and conserve energy. Not just an energy sales company, we are a TECHNOLOGY company with an Inspired Vision: to empower businesses of all sizes and consumers with efficient connectivity and supply solutions, educating them on information they will need to reduce monthly costs and minimize their carbon footprint. If you are highly organized, great with customer service, have professional phone and in-person communication skills - we may have a position for you to earn part-time income on an opportunity that is start-up in spirit and can only get better. Join us and the fast-growing Internet of Things (IoT) marketplace- a billion-dollar business opportunity that will immediately impact your earnings potential and our planet in positive ways! Job Description Review leads from various on-line marketing apps/sources for specific Smartwork jobs and tasks. Reach out professionally and politely in negotiating work to be completed, costs and scheduling logistics with firm organization around calendar management in GSuite / Gmail environment. Send written confirmation for each set appointment and post-job surveys. Identify needs and generate new consulting meetings for our sales team whenever opportunities arise for Energy surveys for office building locations. Qualifications High School or GED equivalent, and 1 or more years customer-facing work experience required. A polished blend of Marketing and sales, with dispatch or scheduling logistical background a plus. Familiar as user for services apps like Thumbtack, AngiesList, HomeAdvisor, Takl, or similar. Able to manage Google/gmail calendar from multiple identies on laptop or smartphone. No phone provided, need to be proficient on managing activity through mobile apps and field or make calls on your own phone. Additional Information The right Lead Scheduler earns these Benefits: Training- Ongoing education and 2-week "in-job" Training with regular follow-up educational opportunities. Free webinars and independent professional development. Materials - Presentation Materials and selling collateral are provided in hard copy and digitally. Pay - The SmartWork Energy Lead Scheduler position pays for performance - with compounding residual monthly commissions and offers unlimited earning potential. Top performers earn promotions rapidly. Medical - As this role is defined as part-time, our Smart Work energy Alliance affiliates are not offering health, dental, vision or life insurance benefits in 2018. SmartWork Energy Partners is an Equal-Opportunity employer

Over $1,000/week Need Hazmat in 60 Days CALL ADAM AT 877-375-3451 TO APPLY. After Hours 479-879-3700 Apply Online at www.CareersOnWheels.com/ApplyNow/ We need 2 Class A drivers for LOCAL positions. Great Pay. Paid Weekly & Paid Orientation. Loads are preplanned a DAY in ADVANCE. Drive a newer model tractor with great benefits for the driver and these family jobs are filling quickly. This position offers benefits options for an individual or a family, including medical, dental, prescription, life insurance and more. Company drivers can also choose to enroll in a 401k with company-matched funds. Don't miss your opportunity to drive on this account. Big Company = Big Company Benefits · Medical / Health insurance · Vision Insurance · Dental Insurance · Paid Vacation · 401k Plans from day one Advancement possible after 90 days Professional drivers only. Please must have at least 4 months of recent verifiable Class A DOT Regulated truck driving experience OR 1 year in the last 5 years. No more than 3 moving violations in the past 3 years. CALL 877-375-3451 TO APPLY. ASK FOR ADAM. After Hours 479-879-3700. Apply Online at www.CareersOnWheels.com/ApplyNow/

Rock Solid Stabilization and Reclamation, Inc. is looking for a self-motivated dispatcher who wants to contribute to a successful team that embraces innovation and be part of an industry-leading organization that is setting new standards consistently. Compensation: $60,000 - $80,000+ based on expereince Industry-leading benefits package including; 100% company-paid medical/vision/dental insurance premiums for employees/spouse/dependents after 60 days 401(k) plan with company contributions (minimum 3% safe harbor contribution, plus company contribution, totaling up to 7-8% annually), eligible after the first day of the new quarter, with a 6-year vesting schedule Company-paid life insurance policy Long-term disability insurance coverage is paid by the company Annual Bonus Internal referral bonus ($2,000) Other performance/safety incentives All Basic PPE is provided Schedule and coordinate all daily deliveries to job sites (internal and external) Create dispatch tickets for all deliveries Manage a team of 30+ drivers and their operations daily Quote rates for estimating external shipping requirements Negotiate and approve external shipping rates for brokers Update payroll information and update dispatch completion as necessary Coordinate repair and service of trucks with the Equipment Manager and Shop mechanics Find external revenue-generating work for the truck fleet (non-pat times or rain days) Assist in driver recruitment, onboarding, and training Fuel management - research and determine the best places to refuel Perform other related duties as required and assigned Working knowledge of DOT regulations, including GVW and HOS compliance Excellent oral and written communication skills Ability to multitask under pressure Experience managing and prioritizing multiple projects Strong organizational skills Geographical knowledge of the service area or map-reading skills Knowledge of the industry is recommended but not required Self-sufficient and able to work with little direct supervision Ability to be available 'on-call outside of regular business hours/days Education/Experience: Associates/Bachelor's Degree preferred 3-5 years of dispatch experience The truck driving experience is a plus

Do you prefer a later shift that gives you your mornings and afternoons free? Join CWF Restoration, a fast-growing, industry-leading company where your energy, empathy, and quick thinking can shine during the crucial after-hours period. We're looking for a Dispatch Coordinator who is passionate about helping people, even after regular business hours. You'll be the voice of calm and coordination during urgent restoration situations - making a real difference when it matters most. What You'll Do (4 PM - 11 PM): Be the first point of contact for evening customer calls, providing reassurance and professional assistance Use our state-of-the-art internal systems to prioritize customer needs and keep operations flowing Dispatch our expert field teams with speed and accuracy to ensure timely response Communicate with customers clearly and compassionately Follow up on open cases via email and phone to ensure customer satisfaction What We're Looking For: Someone who thrives in a high-energy, fast-paced environment A self-starter who enjoys working independently and with purpose in the evening Excellent organizational and multitasking skills Confident communicator, both over the phone and in writing Strong computer literacy and attention to detail Why You'll Love It Here: Work a steady 4 PM - 11 PM shift remotely ( outside of training ) Competitive salary ($45K-$60K) Comprehensive benefits package: medical, dental, vision, and 401(k)