Dispatcher/driver resume examples for 2025
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How to write a dispatcher/driver resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in dispatcher/driver-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some dispatcher/driver interviews.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on a dispatcher/driver resume:
- Customer Service
- DOT
- Relevant Safety Regulations
- CDL
- Service Vehicle
- Pickup
- Payroll
- Two-Way Radio
- GPS
- Delivery Route
- Transport Passengers
- Customer Orders
- OTR
- Drop Offs
- Log Book
- Two Way Radios
- Computer System
- Transportation Services
- Vehicle Operation
- Customer Complaints
- Dispatch Calls
- Medical Appointments
- Vehicle Maintenance
- Trip Sheets
- State Laws
- Equipment Locations
- Driver Logs
- Unload Trucks
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How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the dispatcher/driver.
How to write dispatcher/driver experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are effective examples from dispatcher/driver resumes:
Work history example #1
Traffic Coordinator
Owens & Minor
- Managed project workflow for six designers working on print, interactive, Keynote and PowerPoint projects.
- Performed calculation and reporting of department payroll to Department Director.
- Coordinated the pilot of an advanced communication device that is currently utilized in two Cleveland Clinic Ambulatory Surgery Centers.
- Leveraged national account status to utilize FedEx beta software reducing the need for third party freight paying services.
- Provided quarterly CMS regulatory updates to department heads.
Work history example #2
Dispatcher/Driver
First Transit
- Obtained CDL License Class A and drive OTR (over the road) team, refrigerated 18-wheeler trucks
- Communicated service issues to the Operations Supervisor or Division Manager as appropriate Payroll
- Coordinated payroll and formulated daily and weekly reports.
- Ensured 100% compliance with all OSHA, FAA, and DOT regulations as Officer of the Safety Committee.
- Trained owner/operator and company drivers to comply with corporate as well as DOT rules and regulations.
Work history example #3
Chief Dispatcher
Comcast
- Utilized a variety of software applications to diagnose and repair connectivity and equipment operation problems.
- Troubleshooted service problems with customers remotely via custom software.
- Operated information technology systems to initiate and complete service orders and handle customer requests.
- Resolved escalations from Technicians involving troubleshooting all lines of business.
- Discussed cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.
Work history example #4
Customer Service Desk
Best Buy
- Tailored communication to audience thereby providing the best level of service.
- Resolved various hardware, software and OS issues on Apple, Android, Windows Mobile and Blackberry RIM platforms for customers.
- Activated phones, hotspots, tablets, home internet, and kept up-to-date with cellular plans, features, and promotions.
- Assisted customers in resolving their issues and acted as a Sales Consultants peer lead.
- Answered emails in university software in regards to remedy and goldmine Efficient in use of peoplesoft, remedy and goldmine
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from dispatcher/driver resumes:
Associate's Degree in biology
University of Maryland - College Park, College Park, MD
2010 - 2012
Bachelor's Degree in supply chain management
Syracuse University, Syracuse, NY
2011 - 2014
Highlight your dispatcher/driver certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
Here are some of the best certifications to have on dispatcher/driver resumes:
- Commercial Driver License (CDL)
- Certified Medical Office Manager (CMOM)
- EPA Amusement Operators Safety Certification (EPA)
- Computer Service Technician (CST)