Dispatcher jobs in East Providence, RI

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for over 90 years. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Shift: Monday-Friday 10AM-8PM Salary ranges from: $60,000-$75,000 + a 5-10% performance bonus Duties Include, But Are Not Limited To: Dispatching a team of drivers Relaying critical information between drivers and our vendors / terminal managers Review and revise driver routes to increase efficiencies while monitoring a changing workload Being aware of freight that is in transit Assist and report issues that drivers face when they're on the road (i.e. flat tire) Ensure facility Key Performance Indicator (KPI) goals are met and/or exceeded Maintain a safe work environment compliant with state and federal DOT/OSHA standards Provide/ support a culture of excellence in quality of product to internal and external customers The Ideal Candidate Will Have: Experience in a transportation, cross docking, or shipping and receiving environment Strong leadership qualities Desire to surround customer with excellence in service High aptitude for technology The ability to multi-task while being detail oriented Excellent written and verbal communication skills An associates or Bachelor's Degree, preferred but not required

POSITION TITLE: Communications Dispatcher I (part-time, evenings) DEPARTMENT: Campus Police REPORTS TO: Chief of Campus Police and Preparedness or designee POSITION STATUS: This is a part-time, non-benefitted, up to 18.5 hours per week position. This position works a second shift schedule. The shift may be two, 9-hour shifts, or three, 6-hour shifts, or four, 4.5-hour shifts. Days and hours are to be determined SALARY: $21.60 per hour STATEMENT OF DUTIES: The Communications Dispatcher I receive emergency and law enforcement related communications, as well as other inquiries, from the public via various communications devices including, but not limited to, telephones, radio broadcast systems, computerized panic alarm systems, cellular communications, and computerized messaging systems. The Communications Dispatcher I will communicate effectively and efficiently via these various communication devices to coordinate the activities of Campus Police Officers, and neighboring agencies, such as police, fire and EMS, on a variety of different emergency and disaster situations. This individual will respond to requests for information from law enforcement agencies, relative to criminal histories and records checks. They are also responsible for monitoring all emergency alarms, utilizing the campus surveillance camera system, and providing general assistance to all members of the Campus Police department and the greater college community. ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES: * Handle all requests to Campus Police via walk-in, telephone, cell phone, emergency callbox, or radio broadcast system; process requests by distributing or extracting pertinent information, routing the call to the proper person, or dispatching the proper resource. * Monitor all emergency alarms on campus, including but not limited to panic alarms (computer and telephone), emergency callbox, door, fire, and crisis alert. * Utilize and monitor the college's surveillance camera system on a daily basis to assist in emergency situations, investigations, and daily activity reports. * Operate the Blackboard door access system to control all campus exterior doors and remotely control building access when deemed necessary. * Utilize computer-aided dispatch and report writing systems to accurately document all situations, such as interactions with the public, personal information, criminal charges, officer activity, assisting agencies, and any other relative information. * Utilize Department of Criminal Justice Information Services (DCJIS), National Crime Information Center (NCIC), Openfox, Mass Criminal Justice Information System (CJIS) web and other electronic data gathering tools to obtain information regarding suspects, offenders, victims, and witnesses. * Transmit to and receive information from Campus Police Officers and staff via radio broadcast system, telephone and cell phone, radio scanner, and internet/local area networks. * Aid shift supervisors to bring closure to all open calls and reports as directed. * Complete clerical assignments as needed in conjunction with Campus Police personnel, as well as other dispatchers and clerical staff. Attend and complete all dispatch training courses required by the department. * Maintain an organized work system/workspace to allow for business continuity in case of absence. * Demonstrate a sense of professionalism and consistently reflect Bristol's core values while interacting with members of the Bristol community. * Focus on the Commonwealth's Equity Agenda by applying related best practices throughout all job functions. Perform other related duties as assigned. Requirements: REQUIRED QUALIFICATIONS: * Must successfully pass and maintain CJIS Operator certification within first 30 days of employment. * Demonstrated computer proficiency, including Microsoft Office 365 applications. Reliable transportation in order to travel to and from meetings, trainings, or campus and community locations as required. * Demonstrated ability to: * Use proper English grammar, punctuation and spelling. * Read, write and comprehend the English language. * Understand, apply, and explain the provisions of laws, rules, regulations, policies, procedures, and guidelines governing assigned unit activities. * Communicate effectively, including speaking clearly and distinctly. Work accurately with names, numbers, codes and/or symbols. * Maintain accurate records. * Establish and maintain harmonious working relationships with others. * Remain calm and professional in stressful and emergency situations. * Exercise sound judgement and discretion in handling confidential information. * Deal tactfully with others. * Adjust to changing situations to meet emergency requirements. * Gather information through questioning individuals and accurately assemble and organize such information in accordance with established procedures. * Follow written and verbal instructions. * Work independently. PREFERRED QUALIFICATIONS: Minimum of a high school diploma or equivalent. Knowledge of or the ability to learn electronic systems, such as computer aided dispatch and records management systems, Mass Criminal Justice Information System (CJIS), computerized alarm monitoring systems, and computerized door access control systems. Demonstrated ability to multitask using a variety of database systems and lines of communication in the Campus Police Dispatcher Center. Ability to communicate in a language in addition to English. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The employee must meet the physical demands and work environment of the position. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job. Additional Information: Equal Opportunity/Affirmative Action: Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Title IX and Affirmative Action Officer, Johanna Bielawski at ****************************** or ************; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Right. Application Instructions: TO APPLY: Please complete our online application by clicking on the "Apply" button. The position will be open until filled. Review of applications will begin 10 calendar days from the posting date. REQUIREMENTS TO COMPLETE APPLICATION PROCESS: 1) A completed Bristol Community College Employment Application. 2) A current resume/curriculum vitae. All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization. A pre-employment criminal background check will be conducted for all positions. The college will independently verify education credentials as provided on the application. For certain positions that require a college degree, the hired candidate must supply official transcripts upon hire. Transcripts must include your name and degrees conferred.

The Ashland Police Department is currently accepting applications for the position of FT public safety telecommunications officers. We are seeking individuals who are highly motivated and possess strong communication and interpersonal skills, maintain attention to detail, and demonstrate a positive attitude while adapting and reacting to sudden changes in a fast-paced public safety environment. The Town of Ashland and the Ashland Police Department is an Equal Opportunity Employer and does not discriminate because of age, race, color, religion, sexual preference, national origin or disability, and encourages minorities and women to apply. Schedule: 8-hour shifts, rotating 4 shifts on followed by 2 days off Minimum Requirements * Must have a High School Diploma and/or GED * Must be able to work any of the designated 8-hour shifts for a 24/7 operation, including holidays and weekends * Two or more years of experience as a public safety dispatcher, E911 and APCO Certifications is preferred, but not necessary * Must have excellent vision and hearing accuracy * Must possess excellent typing and related computer skills * Ability to prioritize and perform multiple tasks simultaneously * Ability to acquire and maintain job-related certifications and training requirements * Successfully pass a complete criminal background investigation/check Additional Qualifications Prior public safety dispatching experience is preferred, but not necessary. Candidates must have the highest integrity, excellent written and oral communication skills, and the ability to solve problems in high stress situations. Responsibilities include, but are not limited to: * Receiving, processing, and dispatching emergency and non-emergency calls for service (police, fire, and EMS) * Operating and maintaining proficient use of all communications equipment * Handling stressful situations and working well under pressure for an extended period of time * Greeting the public Salary & Compensation * Salary Range: $26.35 - $30.27 / hour * Holiday pay * Sick and personal time * Up to 240 hours of vacation time * Ability to earn comp time * Privately Paid Detail Opportunities, paying between $67 - $101 / hour Benefits * Full benefits package including available health and dental insurance * Available FSA * SMART Plan - Deferred Compensation * VOYA - 457 Plan * Available Life Insurance * Employee Discounts * Wellness Programs Hiring Process * Interview with hiring committee * Conditional Offer of Employment * Pass a pre-employment medical screening * Pass a pre-employment psychological evaluation * Pass a pre-employment background investigation * Anticipated start date: 1/1/2026

Shift: Rotation Exempt/Non-Exempt: Non Exempt Business Unit: UMass Chan Medical School Department: School - Public Safety - W842500 Job Type: Full-Time -W28-SHARE Num. Openings: 1 Post Date: Nov. 25, 2025 Work Location: 100% Onsite Salary Minimum: USD $47,507.20/Yr. Salary Maximum: USD $64,885.60/Yr. SUMMARY OF POSITION: Under the direct supervision of the Lead Public Safety Administrator or designee, the Public Safety Administrator is responsible for monitoring and controlling of security systems, including equipment, processing and dispatch of requests for service, as well as associated reports, paperwork and all operational procedures. Responding according to the established procedures for emergency conditions and situations. ESSENTIAL FUNCTIONS: * Acts as primary liaison for intra-agency and inter-agency dispatching needs of medical school, hospital and city-based emergency response agencies. * Functions as the recipient of first responder/emergency situations via phone and alarm systems. * Primary point of contact for 911 emergency phone calls made to the department. Triages calls and dispatches department personnel to emergency situations involving criminal activity, medical emergencies and alarm activity as needed. * Primary point of contact for routine phone calls made to department. Triages calls for service, door openings for authorized medical school and hospital personnel, inquiries about lost property in the lost and found, parking inquiries, directions, and other general informational requests. * Operates the Public Safety paging and radio communication system, coordinating information during routine and emergency situations. * Trained and certified to access and operate the departments criminal justice information software (CJIS) to respond to police requests for information on victims and suspects of crimes, registry of motor vehicle information, and other criminal justice queries while they are in the field on calls. * Monitor CJIS terminal for surrounding community alerts including emergency notifications and Amber alerts. * Monitors alarm systems for departmental panic alarms, fire alarms, irradiator alarms, biosafety level 3 alarms, infant abduction alarms and campus-wide intercom systems and dispatches police personnel to the alarm location. * Coordinates fire emergency response triggered by alarm or 911 line. Assist police, engineers, and fire department in locating source. * Responsible for participating in scheduled testing and troubleshooting of all alarms systems, with outstanding issues forwarded to appropriate vendors for agency support. * Responsible for sending out emergency alert notifications through voice/text/email through the emergency alert software (RAVE) to the medical school and hospital communities in the event of an emergency. * Creates and maintains a shift log, reviewing and ensuring all collected data during various shifts are accurate and entered appropriately into computerized record keeping database (CAD). Summarizes calls, including police security checks, public interactions, traffic stops, emergency calls, and general information occurring during shift. * Present pass-along briefing to the oncoming shift dispatcher including ongoing issues, pending calls, and pertinent information to provide continuity of service for outstanding issues. * Collate, organize, and print support paperwork for police personnel as needed for their duties. * Maintain equipment in the dispatch center and place calls for service for equipment that needs troubleshooting by outside vendors or school information technology department. Assist with updates and report unresolvable issues to the Lead Dispatcher, IT, or outside vendors. * Assists police department personnel with investigations, to include, but not limited to: finding and obtaining relevant video footage of incidents, correlating access control logs, determining and interpreting criminal history within the court system both in and out of state, as well as internet-based online searches for both criminal investigations and background investigations for prospective police and dispatch personnel employment candidates. * Maintains last minute scheduling changes for police personnel, including notifications for filling open shifts and alerting supervisors to staffing shortages and filling these shortages through notifications by phone or scheduling software. * Essential personnel expected to work at any time during a 24-hour, 7 day a week, 365 days a year basis, regardless of scheduled shift, covering open shifts as required by staffing and emergent circumstances such as; inclement weather or state of emergency. Required to work forced overtime to fulfill department staffing requirements as needed. * Receive deliveries of urgent goods and ensure their security to proper destination. * Manage off hour dock access for deliveries, funeral home pickups, service, and facilities. * Accept lost and found items turned in by the public making effort in identifying/contacting owner, and logging the item into the computer aided dispatch software. * Ability to remain calm and collected under stressful situations. * Ability to multitask and handle multiple concurrent alarms / phone calls / radio transmissions. * Ability to extract information from people in distress * Ability to evaluate emergencies, asking vital questions while providing appropriate pre-arrival instructions * Expertise with state and federal criminal information systems such as CJIS, NLETS, NCIC. * Perform other duties as required. REQUIRED QUALIFICATIONS: * Associates degree in Computer Science or related field, or equivalent experience. * 2 years computer system operation and clerical related experience, including ability to maintain records, input data. * Must be able to be certified in CPR/First Responder. * Familiarity with police codes and NATO phonetic alphabet * Must have strong interpersonal skills, with the ability to make spontaneous decisions for triaging route, as well as emergency situations. * Normal visual and manual dexterity. #LI-AC1 Posting Disclaimer: This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution. In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams. Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role. In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan. UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

EMPLOYER Submission Deadline Thursday, September 18, 2025

The Town of Concord is seeking experienced Per Diem Public Safety Dispatchers to support a combined Police, Fire, and EMS Emergency Communications Center entering an exciting period of growth and refinement. This is an opportunity to contribute to a center that is investing intentionally in its people, systems, and long-term sustainability, and that values the experience and perspective seasoned dispatchers bring to the table. We are particularly interested in experienced, positive emergency communications professionals who want to help shape a forward-looking team committed to high standards and continuous improvement. Our dispatchers play a critical role in coordinating emergency response, supporting field units, and serving the community during high-stakes moments. After completion of orientation and training, per diem personnel may also qualify for traffic detail assignments as they are available. Ideal candidates will have prior experience in emergency communications, strong problem-solving skills, and a commitment to public service. Successful candidates contribute positively to a growth-oriented culture, report to work with professionalism and enthusiasm, and demonstrate the ability to learn quickly and adapt in a dynamic environment. Applications will be accepted on a rolling basis until the position is filled. The most highly qualified candidates will be invited to interview and complete any required assessments. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. The current salary is $34.00/hour. Appointment of the final candidate will be contingent upon the results of pre-placement conditions including criminal and credit record checks, a physical exam, a drug screening, and a thorough background investigation. Costs for these pre-placement requirements will be borne by the Town. The Town of Concord, MA is an EEO Employer. The Town of Concord seeks employees who embody our values of integrity and respect, value service and collaboration, and support innovation and accountability. We are dedicated to fostering a workforce that embraces diverse identities and perspectives, strives for excellence, and upholds responsibility in all we do. A racially, ethnically, and culturally diverse team strengthens our organization, enriches our community, and advances equity and opportunity for all. General Summary: Dispatchers perform emergency telecommunications and dispatch work in the Town's Public Safety Communications Center. The work involves receiving and processing police, fire and EMS emergency and non-emergency calls and dispatching public safety and municipal resources in compliance with national, state, and local standards, protocols, policies, and procedures. Many situations are high-stress and urgent in nature, and the individual must be able to remain calm and resilient in the accomplishment of their duties. Work is performed under the general supervision of the Emergency Communications Center Manager and/or their designee. ESSENTIAL JOB FUNCTIONS: External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the physical demands (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis. ¨ Respond professionally to emergency and non-emergency requests using telephone, text, TTY/TTD, and other communication methods, applying protocols, training, and judgment to screen, prioritize, and dispatch calls accurately. ¨ Provide clear, compassionate communication and pre-arrival/post-dispatch instructions, including lifesaving guidance, scene safety instructions, prearrival emergency medical care, and mental health support. ¨ Coordinate emergency responses by relaying critical updates to public safety personnel, maintaining incident command until responders arrive, providing operational and logistical support to responders, and ensuring personnel safety through regular status checks. ¨ Operate and maintain multiple communication systems and advanced technologies, including CAD, GIS, radio dispatch consoles, location tracking tools, IoT technologies, and criminal justice databases, ensuring accurate documentation and effective resource coordination. ¨ Monitor and analyze incident data, alarms, and mapping information to initiate appropriate responses and transfer calls or confer with other agencies as needed. ¨ Activate community warning systems for severe weather or public safety events, notifying key personnel and other public safety agencies of critical incidents when required. ¨ Adhere to relevant laws, policies, and privacy regulations while demonstrating resilience in managing stressful and potentially traumatic situations. ¨ Complete training, certifications, and ongoing professional development to ensure competency in emergency communication practices. ¨ Maintain a professional workspace, report equipment issues promptly, fulfill all functions of a public safety dispatcher identified by Massachusetts' laws and regulations, and perform other duties as assigned. KNOWLEDGE, SKILLS & : ¨ Ability to acquire thorough knowledge of relevant policies, procedures, laws, ordinances, and regulations by the end of the training or probationary period, with the ability to apply them effectively. Adhere to strict policies and procedures, maintaining confidentiality and trustworthiness when handling sensitive information. ¨ Strong critical thinking, problem-solving, and decision-making skills under pressure. ¨ Clear and concise communication, active listening, and professionalism, with the ability to handle high-stress and diverse interactions tactfully. Ability to establish and maintain good working relationships with coworkers. ¨ Proficient in multitasking, organizing, and prioritizing tasks in fast-paced environments. ¨ Skilled in data analysis, recordkeeping, and operating specialized computer systems and mapping tools. ¨ Resilient, resourceful, and adaptable in coordinating high-risk operations while maintaining situational awareness. ¨ Knowledge of Concord streets and landmarks, with the ability to use mapping and geographical tools preferred. EDUCATION, EXPERIENCE & SPECIAL REQUIREMENTS: ¨ High school diploma or GED required; college education preferred. ¨ Experience in public safety, dispatch, or emergency services preferred. ¨ Proficiency with Windows-based software and typing speed of 30 wpm required. ¨ Ability to work rotating shifts, including nights, weekends, holidays, and emergency callbacks in a 24/7 essential role. ¨ Preferred certifications: Emergency Medical Dispatch (EMD), CPR/AED, LEAS/CJIS; Completion of Massachusetts State 911 Public Safety Communications Academy strongly preferred. ¨ Must be able to obtain and maintain Massachusetts State 911 Telecommunicator Certification, including APCO Public Safety Telecommunicator 1, Emergency Medical Dispatch, Next Generation 911, and CPR certifications, as well as complete Criminal Justice Information Services (CJIS) and National Crime Information Center (NCIC) training within six months of hire. ¨ After one year from date of hire, must reside in one of the approved cities or towns for this position, offering flexibility across a broad geographic area. Concord residency is not required. DISTINCTIVE FEATURES OF THE POSITION: ¨ Work is predominantly sedentary, requiring extended periods of sitting at a console and frequent repetitive motions, including typing on multiple keyboards. Tasks require close vision, depth perception, peripheral vision, and strong hearing capability, along with vocal communication for conveying detailed instructions accurately and quickly. ¨ The role involves exposure to stressful circumstances, extreme emotions, occasional loud noises, and moderately noisy environments, often resulting in physiological stress responses. ¨ Regular duties include speaking, hearing, reaching, and handling objects, with the physical ability to exert moderate effort such as lifting, carrying, and pushing materials weighing up to 20 pounds. ¨ Tasks alternate between periods of intense activity and low activity, with duties often reactive and unpredictable, requiring multitasking and coordination with multiple individuals and agencies. ¨ Strict adherence to rules, procedures, and regulations is necessary, with actions and decisions subject to recording and review. Errors can have serious consequences, including loss of life or property. ¨ Sensitive or unpleasant situations are common and require professionalism, discretion, and resilience. ¨ Safety of the public and field officers depends on timely, accurate decisions and clear communication. ¨ Work may include occasional assignments outdoors or within emergency vehicles. Candidates must be willing to work any shift, including nights, weekends, holidays, overtime (up to 16-hour shifts). ¨ The Town of Concord maintains a smoke-free workplace. WORKING CONDITIONS & PHYSICALDEMANDS: External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the physical demands (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis. Work is primarily performed in an emergency dispatch center environment, where there is limited opportunity for physical movement, sometimes subject to extreme emotions, stressful circumstances, and occasional loud noises, with constant interruptions. Not subject to extreme variations of temperature, odors, etc. Frequently subjected to the demands of other individuals and the volume and /or rapidity with which tasks must be accomplished. Operates a variety of equipment, including telephones, radios, audio/visual devices, computer keyboards. Close eye-hand coordination and finger dexterity and may also need to be able to move rapidly from a sedentary to active condition. The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

The Ashland Police Department is currently accepting applications for the position of FT public safety telecommunications officers. We are seeking individuals who are highly motivated and possess strong communication and interpersonal skills, maintain attention to detail, and demonstrate a positive attitude while adapting and reacting to sudden changes in a fast-paced public safety environment. The Town of Ashland and the Ashland Police Department is an Equal Opportunity Employer and does not discriminate because of age, race, color, religion, sexual preference, national origin or disability, and encourages minorities and women to apply. Schedule: 8-hour shifts, rotating 4 shifts on followed by 2 days off Minimum Requirements Must have a High School Diploma and/or GED Must be able to work any of the designated 8-hour shifts for a 24/7 operation, including holidays and weekends Two or more years of experience as a public safety dispatcher, E911 and APCO Certifications is preferred, but not necessary Must have excellent vision and hearing accuracy Must possess excellent typing and related computer skills Ability to prioritize and perform multiple tasks simultaneously Ability to acquire and maintain job-related certifications and training requirements Successfully pass a complete criminal background investigation/check Additional Qualifications Prior public safety dispatching experience is preferred, but not necessary. Candidates must have the highest integrity, excellent written and oral communication skills, and the ability to solve problems in high stress situations. Responsibilities include, but are not limited to: Receiving, processing, and dispatching emergency and non-emergency calls for service (police, fire, and EMS) Operating and maintaining proficient use of all communications equipment Handling stressful situations and working well under pressure for an extended period of time Greeting the public Salary & Compensation Salary Range: $26.35 - $30.27 / hour Holiday pay Sick and personal time Up to 240 hours of vacation time Ability to earn comp time Privately Paid Detail Opportunities, paying between $67 - $101 / hour Benefits Full benefits package including available health and dental insurance Available FSA SMART Plan - Deferred Compensation VOYA - 457 Plan Available Life Insurance Employee Discounts Wellness Programs Hiring Process Interview with hiring committee Conditional Offer of Employment Pass a pre-employment medical screening Pass a pre-employment psychological evaluation Pass a pre-employment background investigation Anticipated start date: 1/1/2026

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:Primary ResponsibilitiesResponsible for maintaining a constant presence within the Protection Services console. Ensures all hospital keys, radios are accounted for at the beginning and end of each shift Maintains a Daily Operations Journal, Documents all Protection Services activity Maintains Lost and Found items log. Records all items given over to Protection Services and makes attempts to contact the owner of fund property in a timely manner whenever possible. Answer all incoming calls on hospital phone lines, emergency call boxes and hospital intercoms. Dispatch Security/Parking staff for assistance at all entrance/exit gates. Monitors all hospital cameras and report any suspicious activity to Protection Services staff. Maintains a positive attitude while assuring that those individuals who enter the Emergency Department via the entry door have business within the Emergency Department. Must possess excellent communication skills. Have the ability to read, write and speak clearly and concisely. Be able to relay factual information immediately via two way radio or telephone. Possess the ability to maintain a calm demeanor during stressful, demanding situations. Be able to verbally deescalate individuals in person, on the telephone or through the hospital intercom system. Required QualificationsAdequate reading, oral, and written communicative skills, normally acquired through the completion of a high school diploma or G. E. D. equivalency. One year of related work experience. Valid Massachusetts driver's license preferred. Good decision-making ability in stressful/emergencies. Ability to pass and maintain certification in CPI (Non-violent crisis intervention). Pay Range: $20. 50 - $27. 59The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

The Security Dispatcher plays a critical role in supporting the safety and well-being of residents, visitors, and staff at NewBridge on the Charles. This position is based in the Security Operations Center and focuses on radio and phone communications, real-time incident coordination, and monitoring safety systems (CCTV, alarms, access control). This is a non-patrol, seated role well-suited for individuals with strong communication skills, situational awareness, and comfort working in a fast-paced dispatch environment. We are currently seeking part-time candidates who are available to work 8-hour shifts Saturday and Sundays 630a-3pm. Key Responsibilities: Dispatch Security Officers and appropriate staff in response to calls, alarms, and routine service needs Serve as the point of contact for emergency responders until their arrival on campus Monitor security systems including CCTV, intrusion alarms, access control, and emergency response devices Ensure resident check-ins are logged in accordance with policy and procedures Track transportation movements and coordinate with drivers to ensure timely and safe service Support front desk staff and internal departments by communicating and escalating urgent requests appropriately Maintain clear and professional records of calls and incidents Support coverage and security for scheduled events by ensuring accurate calendar review and team coordination Perform other dispatch or administrative duties as assigned by the Director of Security or supervisor on duty Qualifications: Strong verbal communication, situational judgment, and multi-tasking ability Calm and composed demeanor under pressure Strong typing and data entry skills; must be proficient in Microsoft Office and dispatch software Familiarity with radio dispatch, emergency procedures, and access control systems a plus Customer service experience in healthcare, residential, or hospitality settings preferred Valid driver's license preferred but not required Must be reliable, punctual, and willing to accept weekend per diem shifts as needed BLS, EMT, or First Responder certification preferred (or willingness to obtain) High school diploma or equivalent required Physical Requirements: Must be able to sit for extended periods in a control room setting Must be able to communicate clearly over phone and radio No routine walking patrols required Please refer to Occupational Health documentation for further physical requirements. Remote Type Salary Range: $40,104.00 - $56,145.00

The Security Dispatcher plays a critical role in supporting the safety and well-being of residents, visitors, and staff at NewBridge on the Charles. This position is based in the Security Operations Center and focuses on radio and phone communications, real-time incident coordination, and monitoring safety systems (CCTV, alarms, access control). This is a non-patrol, seated role well-suited for individuals with strong communication skills, situational awareness, and comfort working in a fast-paced dispatch environment. We are currently seeking per diem candidates who are available to work a minimum of two 8-hour shift on Friday and Saturday evenings, 2:30pm to 11pm. Key Responsibilities: Dispatch Security Officers and appropriate staff in response to calls, alarms, and routine service needs Serve as the point of contact for emergency responders until their arrival on campus Monitor security systems including CCTV, intrusion alarms, access control, and emergency response devices Ensure resident check-ins are logged in accordance with policy and procedures Track transportation movements and coordinate with drivers to ensure timely and safe service Support front desk staff and internal departments by communicating and escalating urgent requests appropriately Maintain clear and professional records of calls and incidents Support coverage and security for scheduled events by ensuring accurate calendar review and team coordination Perform other dispatch or administrative duties as assigned by the Director of Security or supervisor on duty Qualifications: Strong verbal communication, situational judgment, and multi-tasking ability Calm and composed demeanor under pressure Strong typing and data entry skills; must be proficient in Microsoft Office and dispatch software Familiarity with radio dispatch, emergency procedures, and access control systems a plus Customer service experience in healthcare, residential, or hospitality settings preferred Valid driver's license preferred but not required Must be reliable, punctual, and willing to accept weekend per diem shifts as needed BLS, EMT, or First Responder certification preferred (or willingness to obtain) High school diploma or equivalent required Physical Requirements: Must be able to sit for extended periods in a control room setting Must be able to communicate clearly over phone and radio No routine walking patrols require Please refer to Occupational Health documentation for further physical requirements. Remote Type Salary Range: $40,104.00 - $56,145.00

As a Dispatcher with Colony Hardware, you will begin the journey of managing the logistics process for getting orders to our customers. This person will be primarily responsible for ensuring that the product is delivered promptly and efficiently by adequately managing the driver routes. A Little About Your Day; You Will: * Coordinate and log routes for the morning and afternoon delivery trucks. * Provide information and support to drivers throughout the day, such as phone numbers, addresses, etc. * Sort paperwork from the previous night's work, such as credit card receipts, and truck logs. * Provide information to branches throughout the day, such as delivery times, signature capture, picture capture, and package refusals. * Keep up-to-date files pertaining to each route and maintains data as needed. * Track orders through computer programs (NetSuite) prioritizing the most critical and ensuring that they are filled and packed in a timely manner to facilitate on time delivery schedule. * Collaborate with the Operations and Fleet Manager to coordinate appointments and maintain fleet. * Prepare daily maintenance reports on vehicles to determine needed repairs or inspections. * Prepare end-of-month mileage report to determine required oil changes. * Assist with loading/unloading trucks as needed. * Assist with picking and packing orders for future customer deliveries. This Might Be the Opportunity for you If: * It's important to you to have a career where activities are varied, and decisions are made autonomously. You love being on your feet, thinking on your feet, and working in a fast-paced work environment. * A conscientious spirit is the foundation of your work ethic. * You are data-driven, and adept at quick decision making within defined span of control based on established rules and procedures. * You engender trust, demonstrate a sense of urgency, and assure consistent achievement of quality standards. * Your disciplined and analytical focus promotes your need for producing quality work. * You seek to avoid risk and are very particular about what you delegate and who you delegate to. * You are a stickler for details and will gather all relevant facts before deciding. The only thing more important than being heard is making sure you are right. * Being highly responsive is in your nature, and time management is one of your areas of expertise. What You'll Need for Success: * Thorough knowledge of procedures and operations of Wireless Scanning System * Minimum of 1 years' experience in a dispatch-related position or role, preferably in a distribution environment * Basic computer skills, including Microsoft Outlook * Ability to safely lift, move, and manage up to 50 lbs unassisted We Can Offer You: Colony Hardware provides a performance-based culture where all employees are rewarded for the achievement of both personal and company goals. This includes: * Competitive salary and quarterly bonuses * Multiple medical, dental, and vision plan options * Short Term Disability, Long Term Disability, and Life Insurance * 401k retirement plans with a company match * Tuition reimbursement * Competitive sick, vacation and PTO time as well as paid holidays * Company-provided PPE as required * Company-paid training and certifications * Generous discounts on the best products from leading industry vendors About Colony Hardware: With over 60 locations and 1,200 employees, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets. At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally. If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family! Colony Hardware's Commitment to Equal Opportunity Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Job Title: DispatcherDepartment: TransportationReports To: Transportation Manager Job Summary: The Dispatcher will aid the Transportation department to support the transportation staff and fleet, ensuring day-to-day departmental transfers, customer pickup and deliveries, and all regulatory activities related to the transportation department. Must have knowledge of MADOT and FMCSA regulations. Duties and Responsibilities: Supports the Transportation department in managing the day-to-day activities of the transportation contract NSSL and drivers in scheduling, routing, safety, compliance, and other transportation related functions. Works directly with NSSL and authorized personnel to monitor, enter and complete movement of transfer trailers. Works directly with over the road drivers to ensure routing assignments are completed. Communicate with other departments (i.e. Sales, shipping), brokers, 3PL, and customer warehousing, NSSL yard management company, to ensure that transportation operations are running effectively and to resolve or escalate any issues. Communicate with OTR drivers routing assignments and assign backhaul appointments as needed. Drives utilization and is responsible for monitoring deliveries and maintaining accurate logs of all transportation and goods using an ERP system (i.e. monitors temperature, condition and on time deliveries etc.). Updates ERP data assignments and comments with date time completed and interruptions in service. Monitors compliance with electronic logging devices. Assist with training and promotion of safety initiatives. Helps to lead and implement improvement ideas and necessary changes. Maintains an inspection ready environment, files inspection forms for audits and regulators (MADOT, FMCSA, OSHA etc.). Will assist with inspections and resolution of issues and problems including but not limited to personnel, equipment (i.e. tires, fuel, temperatures, seals etc.). Ability to solve problems, eliminate root causes to prevent recurrence; Focuses on continuous improvement. Works with Transportation department to ensure proper equipment (i.e. number and type). Reports on any out-of-service issues or driver complaints. Guarantees documentation of shipping protocols meets all regulatory requirements as required under current Good Manufacturing Practices (cGMP). Communicates necessary maintenance and repairs to both internal and external resources. Will assist with investigations of transportation accidents; May recommend corrective action in collaboration with other management and the HR team. Participates in regular meetings with managers reviewing performance progress and goals. Promotes a respectful culture of inclusivity and (food and human) safety. Performs other duties as assigned. Supervisory Responsibilities:This role has no supervisory responsibility. Qualifications: Ability to lead with a high degree of integrity. Strong attention to detail and organization skills. Ability to efficiently prioritize tasks and manage time effectively. Strong written and verbal skills. Ability to read and write in the English language proficiently. Effective communication skills. Ability to work in a team environment. Ability to effectively use ERP systems, Microsoft Office, ELD (Geotab), and various other applications. Ability to perform basic math skills. Ability to communicate via two-way radio. Education and/or Experience: High School Diploma or General Education Degree (G.E.D) required. Preferred 2-3 years prior experience in working in dispatch office and interacting with CDL drivers. Previous experience in warehouse shipping and receiving preferred, but not necessary. CDL A license preferred, but not necessary. Bilingual preferred, but not necessary. Required knowledge of MA DOT, FMCSA, Hours of Service requirements, cGMP's, OSHA and other regulatory requirements. Work Environment:This position requires a combination of sedentary work on a computer and frequent walking, stooping, bending while out in the field. The production facility and associated warehousing are refrigerated facilities. At times, the position may traverse or work within these facilities. Must be able to lift 50 lbs. on an occasional basis.

BENEFITS: Benefits are available day one, no waiting period. Continuing education and recertification is offered cost-free, both in-house through the Center for Medics and remotely through PRODIGY, our online learning management system. Health insurance Dental insurance Vision insurance Life insurance Employee assistance program Paid time off 401(k) matching GENERAL FUNCTION/DUTIES: Provide professional and courteous service while receiving incoming calls from the public or other public safety entities requesting emergency and non-emergency assistance; achieve and maintain control of call and provide proper interrogation to obtain necessary information to determine the appropriate response and priority. Dispatch appropriate units according to acuity level, availability and location or provide appropriate information as required while simultaneously maintaining radio contact with and monitoring the status of all field units. Prioritize requests for and dispatch appropriate resources for non-emergency transports based on customer relationship. Most dispatchers must be prepared for field service on a moment's notice when on duty. Maintain accurate record and log of all incidents including address of incident, times, type of response, unit number, EMT/paramedic names, patient name and disposition. Maintain awareness of all field units' status and location and assist in coordinating the activities of all field units. Monitor multiple public safety radio frequencies, hospital diversions and video surveillance screens; operate a variety of communications equipment, including radio consoles, paging systems, telephones, computer aided dispatch systems and multiple computer programs/systems. Communicate with other public safety agencies, hospitals, public works departments, support services and any other entity as needed to request or forward necessary information. Send, receive, enter, update and disperse information by computer, pager, telephone, cellular telephone, facsimile or other methods. Update and maintain emergency contacts lists, emergency response information and general business administration contact lists. Perform a wide variety of clerical and office support assignments including but not limited to; the operation of office equipment and computers, record keeping, filing, indexing, and other general clerical work. Interact with visitors personally and on the telephone; receive, process and record requests and complaints and route individuals to proper personnel as appropriate. Take messages and make calls for on duty personnel as requested. Search master recordings for needed information. Manually activate interior and exterior doors from the dispatch office. Maintain, clean, decontaminate, restock and prepare equipment, facility and vehicles for use. Test and inspect equipment as required. Provide general instruction to new employees and assume the responsibilities of a Supervisor if one is not available or not on duty. Participate in formal classroom and informal field training sessions, workshops, drills and exercises to learn and practice new techniques. Attend mandatory continuing education classes. Perform other duties not specifically presented in this description as required. REQUIREMENTS/QUALIFICATIONS: Preference for candidates with EMS dispatch experience. Must possess the ability to engage in multiple activities simultaneously. Must have the ability to establish and maintain effective working relationships with patients, other employees, other public safety professionals, medical staff at the hospitals, and with the general public. Must have a working knowledge of the street system in Cambridge and the surrounding area. Must also have knowledge of how to use the street guides used by Pro EMS. Must have the ability to remain calm while working in difficult, stressful and sometimes dangerous circumstances. Must use good judgment and possess the ability to remain focused while assuming a leadership role and directing others of lesser training via telephone. Must comply with all company mandated safety programs and OSHA mandates such as tuberculosis screening, HAZCOM and bloodborne/airborne pathogen training. Must be able to sit for extended periods of time. WORKING CONDITIONS: This Position will be performing tasks in the customary office environment. The person should have the ability to work in a stressful environment while performing multiple tasks simultaneously, with the possibility of long hours and irregular times/days. All applicants must successfully pass a pre-employment physical agility test, drug screen and background check once a conditional offer of employment has been made. Pro EMS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, ancestry, national origin, age, disability, handicap, pregnancy, genetics, veteran status or other protected status. DISCLAIMER: The information provided in this description is designed to indicate the general nature and level of work performed within this position. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this position. Management has the sole discretion to add or modify the duties of the position and to designate other functions at any time. This position description is not an employment agreement or contract.

About the Opportunity $33.42/hour - $36.83/hour here. ------------------- About the opportunity The Northeastern University Police Department engages the community through a comprehensive program of police, emergency management, international security, crime prevention, emergency medical, and related public safety services to promote the conditions by which Northeastern University operates as intended throughout the world. The Department operates under the tenants of Procedural Justice and believes in continuous active engagement with members of our community, to prevent crime and increase the quality of life for those we serve. Click here to see what it means to be a member of the NUPD family. Click here to see an overview of the University's comprehensive benefits package including educational incentives, comprehensive medical coverage, retirement plans, and fitness/wellness programs. Responsibilities Receive emergency and non-emergency telephone calls Determine the nature, location, and priority of requests and dispatch appropriate resources in accordance with established procedure Enter, update, and retrieve information from a variety of computer systems Disseminate mass emergency notification alerts when necessary Monitor radio traffic, security alarms, fire alarms, and video security cameras Provide referral services and victim resources Undergo initial training and maintain knowledge through continuing education Other duties as assigned Qualifications Mandatory Job Requirements High School Diploma or GED equivalent One or more years of relevant experience A valid U.S. Driver's License CJIS certification within six months of hire APCO certification within six months of hire Candidates must pass a criminal background check Candidates will be subject to a drug test and psychological exam Must currently possess, or must achieve within first three months; CPR (BLS/HCP) certification Required Skills Ability to multi-task, prioritize, and quickly synthesize information Ability to remain calm, stay focused, and utilize sound judgement in rapidly evolving, stressful emergency situations Excellent verbal and written communication skills Strong computer skills, typing skills, and ability to learn new software Excellent interpersonal skills and ability to work effectively with a wide variety of people Has a professional phone manner and a service mentality Is team and goal oriented Ability to exercise discretion in handling confidential information Work Environment & Physical Demands This position is an essential personnel position which requires working in a variety of situations including during holidays, weekends, day/evening/night shifts, overtime, and in a state of emergency Requires frequent phone-interactions with people, dealing with regular interruptions, periods of concentrated attention, handling multiple concurrent tasks, frequent deadlines, and the criticality of task success Required to wear department issued uniform while on duty Ability to sit or stand for extended periods of time Preferred Qualifications Former dispatch or law enforcement experience strongly preferred Call-taking experience preferred Experience in a higher education setting preferred Additional Information Selection Process: The selection process includes a computer-based exam as well as an interview process, full background check, and psychological exam. Once initiated, the selection process is expected to take approximately 3 months. If at any point during the selection process a candidate is notified that they are not moving forward, the candidate is encouraged to reapply for a future position. The position will remain open until filled. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by the law. Position Type Safety and Security Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Base Pay Rate: $32.76

←Back to all jobs at Brockton Home Health Care Agency LLC Dispatcher for Non-Emergency Medical Transportation (NEMT) Brockton Home Health Transportation is a Non-emergency transportation primarily refers to Non-Emergency Medical Transportation (NEMT), a service that helps individuals get to and from medical appointments when they are not in an emergency but need assistance with mobility or lack a reliable way to travel. We are looking for an experienced and multi tasks dispatcher who can grow with the company. Brockton Home Health Transportation bridge the gap for those who face barriers to accessing healthcare, such as individuals with chronic illnesses, disabilities, or those recovering from surgery. These services range from standard car rides to more specialized transport options. Ambulatory Services: For passengers who can walk but may require some assistance. Wheelchair Services: Vehicles equipped with ramps or lifts for individuals in wheelchairs. Stretcher Services: For patients who need to lie down during transit. Qualifications Your ability to listen, speak plainly and communicate effectively will be necessary You will work in a fast-paced environment and must be able to multitask, communicate effectively, and manage your time efficiently You must be organized, detail-oriented, and able to work well under pressure Including scheduling conflicts, driver behavior, billing disputes, any vehicle problems You will need know about limits on how long drivers can work without rest and take that into consideration when making schedules You need to decide the safest course of action, such as getting emergency help when a vehicle is involved in a roadway situation Responsibilities: Schedule: From 7 am EST (8 hour shift), Monday to Friday with weekend availability You will schedule vehicles to pick up and drop off clients to their medical appointments You will inform drivers of their assignments for the day and/or week You must be able to schedule last-minute trips requests and be sure the clients reach their appointments on-time You will communicate with patients, healthcare providers, and drivers to ensure that everyone is aware of the schedule and any changes that may occur You will be listening and speaking to people by dispatching software and phone You will need to resolve any issues or complaints You will need to be able to prioritize the most important situations and think quickly on your feet You sound think ahead and anticipate potential problems, such as allowing extra time during stormy weather You will responsible for completing all required paperwork on time You will provide reports and analysis of transportation services to management and other stakeholders You will maintain accurate records of all transportation requests, including patient information, pick-up and drop-off times, and billing information Monitoring the performance of transportation providers to ensure that they meet service level agreements and quality standards Please visit our careers page to see more job opportunities.

Under the direct supervision of the Lead Public Safety Administrator or designee, the Public Safety Administrator is responsible for monitoring and controlling of security systems, including equipment, processing and dispatch of requests for service, as well as associated reports, paperwork and all operational procedures. Responding according to the established procedures for emergency conditions and situations. Responsibilities ESSENTIAL FUNCTIONS: * Acts as primary liaison for intra-agency and inter-agency dispatching needs of medical school, hospital and city-based emergency response agencies. * Functions as the recipient of first responder/emergency situations via phone and alarm systems. * Primary point of contact for 911 emergency phone calls made to the department. Triages calls and dispatches department personnel to emergency situations involving criminal activity, medical emergencies and alarm activity as needed. * Primary point of contact for routine phone calls made to department. Triages calls for service, door openings for authorized medical school and hospital personnel, inquiries about lost property in the lost and found, parking inquiries, directions, and other general informational requests. * Operates the Public Safety paging and radio communication system, coordinating information during routine and emergency situations. * Trained and certified to access and operate the department's criminal justice information software (CJIS) to respond to police requests for information on victims and suspects of crimes, registry of motor vehicle information, and other criminal justice queries while they are in the field on calls. * Monitor CJIS terminal for surrounding community alerts including emergency notifications and Amber alerts. * Monitors alarm systems for departmental panic alarms, fire alarms, irradiator alarms, biosafety level 3 alarms, infant abduction alarms and campus-wide intercom systems and dispatches police personnel to the alarm location. * Coordinates fire emergency response triggered by alarm or 911 line. Assist police, engineers, and fire department in locating source. * Responsible for participating in scheduled testing and troubleshooting of all alarms systems, with outstanding issues forwarded to appropriate vendors for agency support. * Responsible for sending out emergency alert notifications through voice/text/email through the emergency alert software (RAVE) to the medical school and hospital communities in the event of an emergency. * Creates and maintains a shift log, reviewing and ensuring all collected data during various shifts are accurate and entered appropriately into computerized record keeping database (CAD). Summarizes calls, including police security checks, public interactions, traffic stops, emergency calls, and general information occurring during shift. * Present pass-along briefing to the oncoming shift dispatcher including ongoing issues, pending calls, and pertinent information to provide continuity of service for outstanding issues. * Collate, organize, and print support paperwork for police personnel as needed for their duties. * Maintain equipment in the dispatch center and place calls for service for equipment that needs troubleshooting by outside vendors or school information technology department. Assist with updates and report unresolvable issues to the Lead Dispatcher, IT, or outside vendors. * Assists police department personnel with investigations, to include, but not limited to: finding and obtaining relevant video footage of incidents, correlating access control logs, determining and interpreting criminal history within the court system both in and out of state, as well as internet-based online searches for both criminal investigations and background investigations for prospective police and dispatch personnel employment candidates. * Maintains last minute scheduling changes for police personnel, including notifications for filling open shifts and alerting supervisors to staffing shortages and filling these shortages through notifications by phone or scheduling software. * Essential personnel expected to work at any time during a 24-hour, 7 day a week, 365 days a year basis, regardless of scheduled shift, covering open shifts as required by staffing and emergent circumstances such as; inclement weather or state of emergency. Required to work forced overtime to fulfill department staffing requirements as needed. * Receive deliveries of urgent goods and ensure their security to proper destination. * Manage off hour dock access for deliveries, funeral home pickups, service, and facilities. * Accept lost and found items turned in by the public making effort in identifying/contacting owner, and logging the item into the computer aided dispatch software. * Ability to remain calm and collected under stressful situations. * Ability to multitask and handle multiple concurrent alarms / phone calls / radio transmissions. * Ability to extract information from people in distress * Ability to evaluate emergencies, asking vital questions while providing appropriate pre-arrival instructions * Expertise with state and federal criminal information systems such as CJIS, NLETS, NCIC. * Perform other duties as required. Qualifications REQUIRED QUALIFICATIONS: * Associates degree in Computer Science or related field, or equivalent experience. * 2 years computer system operation and clerical related experience, including ability to maintain records, input data. * Must be able to be certified in CPR/First Responder. * Familiarity with police codes and NATO phonetic alphabet * Must have strong interpersonal skills, with the ability to make spontaneous decisions for triaging route, as well as emergency situations. * Normal visual and manual dexterity. Additional Information #LI-AC1

Insight Global is seeking a highly skilled Cyber Systems Specialist to support a federal client in the deployment, maintenance, and optimization of advanced cyberspace systems. This role is ideal for candidates with deep technical expertise and a commitment to national security and innovation. Position Overview The Cyber Systems Specialist will advise on and support the installation, repair, and modification of a wide range of communication and cyber systems, including voice, data, video, radio, satellite, intrusion detection, and cryptographic platforms. Key Responsibilities Install, maintain, and troubleshoot cyber and communication systems and equipment. Ensure compliance with installation standards, technical orders, and commercial specifications. Apply communications security expertise across physical, cryptographic, transmission, and emission domains. Lead system implementation projects and ensure architecture and integration compliance. Provide guidance on facility design and IT platform installations. Conduct site surveys and validate equipment interfaces. Evaluate operational readiness of communications and network systems. Establish cyber tactics, techniques, and procedures. Coordinate service orders and maintain accurate system documentation. Pay Range $70-80/hr We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Active Top Secret clearance required. - Electronic/network principles - Information assurance - Telephony and transmission systems - RF communications and digital systems - Ability to interpret technical orders, schematics, and engineering drawings. - Certifications such as Network+, Security+, CCNA, or CISSP are highly desirable.

We are seeking an experienced and organized Automotive Service Dispatcher to join our fast-paced Ford Service Department. The ideal candidate will be responsible for efficiently coordinating workflow between the service advisors and technicians to ensure timely, accurate, and customer-focused vehicle repairs. This role requires a strong understanding of dealership service operations, technical knowledge of Ford vehicles, and the ability to thrive in a high-volume environment. Key Responsibilities: Dispatch Work Orders: Assign repair orders to qualified technicians based on skill level, workload, and availability, while balancing efficiency and quality. Workflow Management: Monitor progress of repairs and adjust dispatching as needed to maintain productivity and meet promised delivery times. Communication Hub: Serve as the communication link between service advisors, technicians, and parts department to ensure smooth operations. Technician Efficiency: Maximize technician productivity by minimizing downtime and ensuring all required parts and information are available before assigning jobs. Prioritize Work: Effectively prioritize jobs based on urgency, customer appointments, warranty deadlines, and parts availability. Quality Control Support: Assist in reviewing completed work for accuracy and completeness, ensuring all jobs meet Ford and dealership standards.* Customer Satisfaction: Contribute to high customer satisfaction by ensuring accurate ETAs and timely completions. Data Entry & Reporting: Use DMS and Ford-specific software systems (e.g., CDK, Ford OASIS) to manage dispatch logs and service status reports. Qualifications: Experience: Minimum 2 years of automotive service dispatching or similar dealership experience (Ford experience preferred). Technical Knowledge: Strong understanding of vehicle systems, especially Ford platforms, diagnostic processes, and repair workflows. Software Skills: Proficiency in dealership management systems (DMS), repair scheduling tools, and Microsoft Office; experience with CDK is a plus. Communication: Excellent verbal and written communication skills with the ability to multitask and prioritize in a high-pressure environment. Team Player: Collaborative mindset with the ability to work closely with service advisors, technicians, and management. Problem Solving: Strong organizational and problem-solving skills, with a proactive approach to handling scheduling conflicts or delays. Physical Requirements: Ability to work in a fast-paced environment within the service department and shop area. May be required to stand, walk, and communicate with technicians and advisors for extended periods. Benefits: Competitive pay based on experience Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Employee discounts on vehicles, parts, and service Ongoing training and career development opportunities