Dispatcher
Dispatcher job in Miami, FL
Now Hiring!! Dispatcher - Miami, FL 33166 (ONSITE)
Duration: Temp (6months)
Shift: Mon-Fri (8am-5pm)
About the Role
We are seeking a detail-oriented and customer-focused Dispatcher to join our team. In this role, you will be the first point of contact for customers experiencing issues with equipment covered under the service contracts. You'll use your communication skills, professionalism, and calm demeanor to manage urgent situations-sometimes involving elevator entrapments-while ensuring service requests are handled quickly and accurately.
If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in providing exceptional customer support, we'd love to hear from you.
What You'll Do
Professionally handle incoming service calls from customers and verify service obligations using active contract files.
Dispatch the appropriate service technician and ensure accurate follow-up for smooth call hand-off or closure.
Manage calls from elevators, including calming entrapped passengers, determining emergency levels, and contacting authorities or agents when needed.
Accurately enter call details into the call center information system and follow local procedures to ensure proper escalation.
Maintain communication in emergency situations following defined protocols.
Apply excellent phone etiquette and clear communication skills in all interactions.
Use judgment when escalating calls that cannot be transferred to a designated agent.
Provide clerical support including data entry, filing, report generation, and distribution.
Lift computer equipment up to 50 lbs when needed and work efficiently within a standard office environment.
What You Bring
Knowledge of basic Windows-based PC operations.
Clear and professional verbal and written communication skills.
Strong grammar skills and a pleasant, professional phone presence.
Ability to stay calm and reassuring during emergency situations.
Typing speed of 50+ WPM, including numeric accuracy.
Familiarity with general office equipment.
Ability to distinguish color-coded computer functions.
Strong focus, attention to detail, and adherence to procedures.
Click Apply and submit your resume to join a team dedicated to safety, service, and professionalism.
We look forward to meeting you!
Emergency Communications Dispatcher - Full-time or Relief - Public Safety Department
Dispatcher job in Florida
The Emergency Communications Dispatcher performs communications work in the County's primary Public Safety Answering Point (PSAP). The Dispatchers are a vital link between the public and first responders. This position is responsible for incoming calls for fire, medical, and other emergency assistance and requires one to dispatch emergency units, relay information, and monitor the status and location of all emergency response units.
Escambia County Fire Rescue (ECFR) has twenty-one individual fire jurisdictions and Escambia County Emergency Medical Services (EMS) has up to fifteen ambulance units located throughout the county and mutual aid areas. Performs as a Primary 911 Call Taker and is responsible for answering and computer processing of all 911 calls that originate within Escambia County.
This is a "mandatory-testing" position that requires Drug Testing.
EXAMPLE OF DUTIES
Performs three dispatch functions for Escambia County:
Fire Dispatch: Radio Dispatches appropriate ECFR apparatus to various types of fires, to include: residential fires, commercial fire related events, wild land fires, and serious medical calls while maintaining continuous contact with responding units; Fire Dispatch duties also include: updating responders with up to date scene changing information, announcing hydrant locations, tracking unit status changes in Computer Aided Dispatch (CAD), initiating SOPs for escalating events, and notifying ECFR staff during times of major incidents, and monitoring fifty county building fire alarm accounts
EMS Dispatch: Radio Dispatches appropriate EMS units to various medical emergencies; EMS Dispatch duties include: maintaining constant radio contact with responders, while providing them with up to date patient and scene information, selecting the closest or most appropriate unit to emergency call locations, track unit status changes and update patient information in CAD, monitoring call location projections via the Dispatch "hotspot" computer to ensure projected call areas are covered with available units; coordinate mutual aid requests, such as requests to launch Life Flight; initiate responder requests to notify hospitals of critical patient information, such as traumatic injuries, cardiac arrest, gunshot/stabbing victims, and burn patients
Emergency Call Taker: Answers, verifies location and call back number, and determines the nature of each emergency call; transfers all crime related calls to the appropriate law enforcement agency
Processes medical calls following nationally recognized protocols; assigns the nature code and the correct priority to each call based on caller's response to scripted questions; enter all responses in CAD and update patient condition as situation warrants; provide pre-arrival Instructions; instruct callers through CPR, Child Birth, and Heimlich; provide post dispatch Instructions, bleeding control measures, airway maintenance, and scene safety instructions; coordinate trauma calls, cardiac arrest, gunshot/stabbing victims and burn patient information with area hospitals
Processes fire calls following nationally recognized protocols; assigns the nature code and the correct priority to each call based on caller's response to scripted questions; enters responses in CAD; provides callers with scene safety instructions; coordinates incidents with State Fire Marshal's Office and State Watch Office as appropriate; notifies ECFR Staff personnel of escalating events
Processes non-emergency calls, such as non-emergency transfer requests, which includes comparing and verifying patient's condition against emergency criteria to ensure request is to be processed as a non-emergency; processes administrative requests as warranted
Coordinates road closures, flooding conditions, and disaster incidents with Emergency Management and State Officials, as appropriate
Performs a variety of administrative tasks in support of emergency communication operations, to include: monitoring equipment status; entering a variety of data into applicable dispatch system, and sending FAX transmissions
Performs other duties of a similar nature or level
TYPICAL QUALIFICATION
Minimum Qualifications Requirements:
Training and Experience:
High School Diploma or equivalent (G.E.D.) and two years full-time work experience in the customer service or healthcare industry, or one-year full-time work experience as an emergency dispatcher, an emergency medical technician, a paramedic, a firefighter, a police officer or an air traffic controller; and the ability to type 35 correct words per minute; or a combination of education and experience equivalent to these requirements.
Licenses and Certifications:
Successful completion of the following department-provided training and certification programs must be completed or obtained within 6 months of hire:
State of Florida Department of Health (DOH) Telecommunicator License
National Academy of Emergency Medical Dispatch Certification
National Academy of Emergency Fire Dispatch Certification
American Heart Association CPR Health Provider
National Incident Management System IS-100 and IS-700
Preferred Qualifications:
knowledge of operation of Computer-Aided Dispatch system (CAD), radios, and related equipment
Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):
customer service principles
communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
remain calm in stressful and emotional situations
handle multiple tasks simultaneously
react quickly, accurately, and calmly in stressful and emergency situations
acquire knowledge of Escambia county's geography, roadways, landmarks, and jurisdiction boundaries
SUPPLEMENTAL INFORMATION
County-wide Employee Responsibilities:
All Escambia County BCC employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Escambia County BCC's Employee Code of Ethics, gift, and conflict of interest policies.
All Escambia County BCC employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Emergency Management Responsibilities:
During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and is expected to perform emergency service duties as assigned.
Physical Requirements:
Positions in this class typically require reaching, standing, walking, fingering, grasping, talking, hearing, seeing, finger and hand dexterity, as well as repetitive motions.
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
This position requires close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish color), and the ability to adjust focus.
Benefits/Compensation Package:
* Medical / Dental / Vision plans
* Prescription coverage
* Employee health clinic
* Employee fitness centers
* Employer-sponsored retirement plan or an investment plan
* Deferred Compensation Plan
* Flexible Spending Account(s)
* Employee Assistance Program
* Annual/Sick Leave or Paid Time Off (PTO)
* Group Life Insurance
Dispatcher Transport
Dispatcher job in Florida
Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at ************************* For direct access to CEMEX Career Opportunities, visit us at ************************
Job Summary
The Dispatcher is responsible for coordinating activities involved in delivering products or services for CEMEX or customers.
Job Responsibilities
Liaison between Sales, Customers and Terminal management
Resolve and communicate in a satisfactory and timely manner any customer concerns or issues
Promote a safe work environment and team mentality
Learn and could maintain D.O.T. driver's hours of service daily logs for internal drivers or external contractors, as appropriate and necessary
Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance
Work with Terminal management to provide solutions for more effective and efficient output
Qualifications
High School diploma or GED required; Bachelor's degree preferred
Bi-lingual in English and Spanish preferred
2-5 years Customer Service Experience
Knowledge, Skills, and Abilities
General knowledge and familiarity with cement and building materials
Proficient in Windows office suite
Knowledge of trucking software preferred
Able to work in a fast paced, high stress office environment
Working Conditions
Capable to work extended hours, including weekends, as necessary
Able to work in standard office environment with computer equipment
Capable to work in open office environment
Physical Requirements
Requires frequent sitting, standing and walking
Able to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently
While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate
Legal Notices
CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (********************************************************************
EEO Statement - En Español
CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
Public Safety Dispatcher
Dispatcher job in Fort Myers, FL
Department: Public Safety Work Type: Full Time Shift: Shift 3/7:00:00 PM to 7:00:00 AM Minimum to Midpoint Pay Rate:$21.01 - $24.69 / hour The Lee Health Public Safety Department consists of more than 135 staff members throughout our hospital and community based care locations. The Departments primary focus is to prevent crime and the fear of crime and to enhance safety and the perception of safety for Lee Health patients, families, visitors and staff in support of Lee Healths mission, vision and values. Public Safety Dispatchers are an integral part of the Public Safety team. Duties include but are not limited to:
Receiving, evaluating, and prioritizing emergency and non-emergency calls for service.
Relaying calls for emergency and non-emergency public safety assistance to Public Safety Officers, Plant Operations staff, clinical team members, and area law enforcement and public safety agencies.
Dispatching appropriate personnel to calls for service utilizing a multi-channel radio.
Monitors and dispatches appropriate staff to respond to fire, duress, infant abduction, intrusion and other alarms.
Assesses officers location and status to determine whether additional support is needed.
Operates a variety of electronic equipment including the computer aided dispatch, radio, telephone, and alarm systems.
Display compassion, empathy, and respect toward patients, staff, and visitors.
Possess a strong desire to be part of an organization that requires a commitment to teamwork.
Provide support during times of emergency including hurricanes, tornadoes, multi-casualty incidents, pandemic response, and other situations.
Be part of a team that provides 24/7/365 coverage working an assigned 8-hour, 10-hour, or 12-hour shift.
Perform other duties as assigned.
Requirements
Educational Requirements
Required:
* High school or equivalent (GED)
Experience
Required:
None required.
Preferred:
* Minimum of 6 months operating a multi-line phone system or dispatching.
State of Florida Licensure Requirements
Possess a valid Florida Driver's license or state issued ID card.
Certifications/Registration Requirements
Required:
* None Required
Other Requirements:
* Ability to communicate effectively in English both verbally and in writing in order to carry out and communicate safety instructions.
* Bilingual: English/Spanish highly preferred.
* Ability to multi-task in a high paced stressful environment and keep calm in all situations.
* Proficient in use of computers and printers, and/or ability to learn appropriate software applications.
* Proficiency in Microsoft applications.
* Ability to assess emergency situations and take steps to verbally de-escalate situations.
This position requires the ability to work nights, weekends and holidays. This job may also require working during natural disasters, including hurricanes. Must be committed to quality customer service effectively promoting ExceptionalLee principles.
US:FL:Fort Myers
Dispatcher/Clerk Typist
Dispatcher job in Jacksonville, FL
Job Description
JOB TITLE: Dispatcher Clerk/Typist
TYPE: Full-Time, First Shift (MON-FRI 0730-1600)
FLSA: SCA/Non-Exempt
RATE OF PAY: $25.74 Per Hour + Up To $12.56 Per Hour H&W
GRADE: UNION
WORKER'S COMP CODE: 9015
POST DATE: OCTOBER 28, 2025
JOB REQUISTION: JBOS-2025-0020
SUPERVISES: Does not supervise
Summary: Performs duties described in the Service Contract Act Directory of Occupations under SERVICE ORDER DISPATCHER. May perform duties of other classifications that have a pay rate equal to or lower than the employee's current rate.
Duties/Essential Functions: Receives, records, and distributes work orders to service crews upon customers' requests for service in two different systems. Records information, such as name, address, article to be repaired, or service to be rendered. Prepares work order and distributes to service crew. Ensures requests are within scope of contract. Schedules service calls and dispatches service crew. Provides customer service to insure satisfactory performance of service. Keeps record of service calls and work orders. May dispatch orders and relay messages and special instructions to mobile crews and other departments. May call or write the customer to insure satisfactory performance of service. Create calls and records completion data in multiple data systems such as: Shops, Status, Completion Comments, Meter Reading, and Job Task Readings.
Marginal Functions: Performs other duties as requested.
Qualifications:
Education
Minimum - High school or equivalent
Desired - None
Experience
Minimum - Three years operating computerized maintenance management system (CMMS)
Desired - Experience with MAXIMO
Skills
Minimum
Proficient data entry in computer and Excel spreadsheets
Ability to read, writes, speak and understand English
Ability to use two-way radio and telephone
Voice quality / projection suitable for dispatching
Desired - None
Certificate/License/Registration, etc.
Minimum - Valid Driver's License
Desired - None
Apply online at **************************************
Disclaimer: This is not to be an exclusive list of all responsibilities, duties, and skills required of the person in this job. KIC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Kikiktagruk Inupiat Corporation may legally grant certain preference in employment opportunities to KIC Shareholders and their Descendants. Successful candidates must adhere to KIC's Drug and Alcohol policy/testing requirements and may be required to pass a background and/or Motor Vehicle Records check. The salary range for this position is based on several factors, including relevant experience, education, skills, and current market conditions.
Fire Your Dispatcher! O/O's 88% to 92%
Dispatcher job in Florida
*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in Alabama (AL), Georgia (GA), Florida (FL) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom.
- Valid CDL-A license
- Minimum 2 years of experience
- 2005 or newer tractor
- Must not be leased to another carrier
- Must be eligible to operate under our MC
- No DUI Careless Wreckless Driving
- No SAP
- 15+ over Speeding
911 Dispatcher I
Dispatcher job in Ocala, FL
This is a skilled and technical position responsible for answering all incoming emergency and non-emergency phone calls including the Marion County Enhanced 9-1-1 System. Provides support for dispatch peers and reports to the 911 Shift Supervisor.
ESSENTIAL JOB FUNCTIONS
* Public Contact and Relations: Represents approximately 90% of the work hours Assists with answering all incoming phone lines to include emergency 9-1-1 lines and all non-emergency lines Able to prioritize and handle large volume of incoming calls Able to prioritize information and calls based upon the pertinent information obtained Remains calm to assist hysterical callers during incidents of volatile situations Knowledge of geographic boundaries is needed to assist and respond appropriately to citizen requests for information, directions and service Able to read various maps associated with geographic boundaries Provides police and emergency assistance to the deaf community and demonstrates the ability to properly operate the Telecommunications Device for the Deaf (TDD) Respects human diversity and responds professionally in all situations Demonstrates active and accurate listening ability Familiar with support agencies and able to refer citizens according to need Ability to access numerous resources manuals and directories to provide thorough and complete service to peers and citizens.
* Computer Operation: Requires constant manual typing into a formatted screen. (Minimum speed = 25 wpm). Ability to operate standard computer keyboards and to maneuver various computer programs and the related software. Minor equipment troubleshooting and maintenance to include paper and ribbon changes Able to complete and process work related forms in a timely manner. Ability to monitor and read five to seven CRTs simultaneously.
* Equipment Used: Cassidian phone system, CIS CAD system, enhanced 9-1-1 system, fax machine, photo copier, various printers, Fire alarm system, TDD system, multiple security cameras and related intercom and gate controls, shredder and miscellaneous general office small tools and equipment.
* Attendance & Performance: Required to report to work at the appointed hour, as scheduled, and to work the entire assigned shift until duly relieved.
Perform any other related duties as required or assigned.
Minimum Qualifications
EDUCATION AND EXPERIENCE
* High School Diploma or G.E.D. required.
* Specialized schooling and/or on the job education in a specific skill area (e.g.) data processing, clerical/administrative, equipment operation etc.)
* Two (2) years' related experience and/or training is preferred. Experience in customer relations is preferred.
An equivalent combination of education and experience may be considered.
REQUIRED LICENSES/CERTIFICATIONS
* Florida Operators Driver's License with an acceptable driving record.
* Successful completion of the ETC Basic Telecommunications Certification Training (within 2 months of employment).
* Successful completion of the Call Taker Training Program (within 2 months of employment).
* Successful completion of the FCIC/CJIS Training/Certification (within 2 months of employment).
* Successful completion of CPR/EMD/EFD/EPD Certification (within 2 months of employment).
* Successful completion of State of Florida PST Certification (within 1 year of employment).
* Successful completion of TTY Certification (within 2 months of employment).
* Successful completion of FEMA IS 100 Certification (within 2 months of employment).
* Successful completion of FEMA IS 200 Certification (within 4 months of employment).
* Successful completion of FEMA IS 300 Certification (within 4 months of employment).
* Successful completion of FEMA IS 700 Certification (within 2 months of employment).
RESIDENCY REQUIREMENT
* Resident of Marion County or exemption via the Chief of Police.
Supplemental Information
SOFTWARE SKILLS REQUIRED
* Advanced: 10-Key, Alphanumeric Data Entry, Spreadsheet
* Intermediate: Word Processing/Typing
OTHER REQUIREMENTS
* Ability to type accurately at a minimum of 25 words per minute (WPM).
* Normal or corrected hearing ability.
* Proficiency in split-ear listening to monitor supplemental information and requests from peers, dispatchers, and supervisors.
KNOWLEDGE, SKILLS, AND ABILITIES
* Working knowledge of physical and social characteristics of the City of Ocala.
* Comprehensive knowledge of CAD/C.I.S. and related menus.
* Knowledge of Department directives.
* Ability to deal courteously with the public.
* Ability to read maps.
* Ability to analyze situations quickly, objectively and to determine proper course of action.
* Ability to establish and maintain effective working relationships with employees/co-workers.
* Ability to write and speak effectively.
* Ability to remain calm and professional in all situations.
* Ability to follow prescribed routines and practices.
* Ability to retrieve internal police reports.
* Ability to move, bend, stoop, reach, lift and carry up to 30 pounds of supplies.
* Ability to accurately shift reports, rosters and trouble reports.
* Manual dexterity to operate quickly and efficiently computerized phone, CAD and miscellaneous systems.
COMMUNICATION SKILLS
* Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to write simple correspondence. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. Ability to read, analyze, and understand general business/company related articles and professional journals; Ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
CRITICAL THINKING SKILLS
* Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
SUPERVISION RECEIVED
* Under general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor.
PLANNING
* Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.
DECISION MAKING
* Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of medium organizational component and the organization's clientele.
MENTAL DEMAND
* Close mental demand. Operations requiring close and continuous attention for control of operations. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved.
ANALYTICAL ABILITY / PROBLEM SOLVING
* Moderately directed. Activities covered by wide-ranging policies and courses of action, and generally directed as to execution and review. High order of analytical, interpretative, and/or constructive thinking in varied situations.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
* Occasional use of highly complex machines and equipment; specialized or advanced software programs.
ACCURACY
* Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.
PUBLIC CONTACT
* Extensive contacts with various diversified sectors of the public environment; wherein, the contacts are of extreme importance and failure to exercise proper judgment can lead to substantial losses to the organization.
EMPLOYEE CONTACT
* Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs.
PHYSICAL ACTIVITIES
* The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; regularly required to reach with hands and arms; occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds, occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision.
ENVIRONMENTAL CONDITIONS
* There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).
The City of Ocala provides a competitive, comprehensive benefit package for all full-time employees.
Health Insurance
We offer both single and family coverage, for employees working 30 or more hours per week.
Dental Insurance
For full time employees, we offer both single and family dental coverage.
Vision Insurance
For full time employees, we offer both single and family vision coverage.
Life Insurance
For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life. For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life.
Short Term and Long Term Disability
Offered to full time employees, STD and LTD coverages are income replacement benefits that assist policyholders who are unable to work for an extended period of time due to sickness or accidental injury.
Medical FSA (Flexible Spending Account) and Dependent Care FSA
Flexible spending accounts allow employees to pay out-of-pocket medical, dental, vision, and dependent care expenses using pre-tax dollars.
Pet Insurance
We also offer special pet insurance for your pets in the case of illness or accidents, as well as preventative care.
Employee Health & Wellness Center
The City of Ocala offers the use of the City Clinic for those employees, and covered dependents over the age of 8, which have elected one of our health insurance plans. Services offered by the City Clinic include primary care, chronic disease management, labs, x-rays, and wellness coaching.
Voluntary Cancer Insurance
For full time employees, the cancer insurance policy can help provide security if you, or a covered dependent, suddenly become diagnosed with cancer.
Supplemental Critical Care Insurance
Our full time employees have the option of electing critical care insurance that is available to help with medical expenses that could arise from things such as a heart attack or stroke.
Supplemental Accident Insurance
Also available to full time employees, is our Accident Coverage. This supplemental plan can be used to help with expenses like MRI's, physical therapy, and hospital admission.
Legal Plan Insurance
Full time employees can have access to local attorneys for a monthly fee and receive discounts on services such as legal consultation, wills, traffic violations and the purchase or sale of your home. The carrier also has a separate policy assisting with the matter of identity theft and social media monitoring.
Deferred Compensation Plan
Deferred compensation is available to all full-time employees at the time of employment. This benefit allows the employee to defer income without paying taxes until money is withdrawn. Current plan is administered through MissionSquare.
Direct Deposit
Direct deposit automatically deposits your net pay each pay period to your checking or savings account at your own financial institution. Direct deposit is a condition of employment for a person hired by the City.
Each pay period the employee receives an earnings statement showing gross pay, taxes, other deductions, accruals and net pay. Enrollment forms are available at Human Resources or Payroll.
Discounts - Theme Park
Discounts are available to all non-temporary employees at the time of employment.
Employee Assistance Program (EAP)
The Employee Assistance Program is available to all full-time employees and members of your household as an employer paid benefit. The EAP offers emotional wellbeing support in the form as counseling sessions and all sessions are confidential. The EAP also provides daily life assistance, legal services, and financial services.
Holidays and Paid Time off
The City provides paid holidays and paid time off for full-time employees. Refer to the Employee Handbook for details.
Retirement Plan
All full-time employees hired after 10/01/2013, apart from Sworn Police Officers and Firefighters, are enrolled in the 401a Defined Contribution Retirement Plan with MissionSquare. All contributions to the 401a Defined contribution plan are pre-tax and earnings grow tax-deferred. The City contributes 8% and employees contribute 3%. City contributions are 100% vested after one year of employment. You will be enrolled automatically and should take time to review your investment options at your earliest convenience.
Training Programs
The City is committed to provide training programs for all departments and all positions. Risk Management conducts classes in Defensive Driving, Safety, and Insurance. With rare exceptions, classes are offered during working hours, and are open to all eligible employees.
Tuition Reimbursement
All regular, full-time employees are eligible to participate in the tuition reimbursement program.
01
Do you have a high school diploma or GED?
* Yes
* No
02
Do you possess a valid State of Florida Operator's License with an acceptable driving record?
* Yes
* No
03
If you possess a valid out of state license, do you have the ability to obtain a Florida driver's license prior to employment?
* Yes
* No
* N/A (Possess a Florida Driver's License)
04
Were you referred by an Ocala Police Department employee?
* Yes
* No
05
If yes, please provide their first and last name, if no, please put N/A.
06
Have you previously applied for this or any other position with the City of Ocala?
* Yes
* No
07
Do you understand that you must reside within 35 miles of the Ocala Police Department (402 S. Pine Ave.) if you are hired?
* Yes
* No
08
Are you at least 18 years old?
* Yes
* No
09
Have you had three moving violations within the past 24 months, or 5 in the past five years?
* Yes
* No
10
Have you had any driver's licenses suspensions (excluding financial responsibility) in the past 5 years?
* Yes
* No
11
If yes, please explain the circumstances, if no, please put N/A.
12
Have you had any illegal drug use, other than marijuana in the 24 months prior to the date of this application?
* Yes
* No
13
Have you ever sold drugs or acted as a middleperson in a drug transaction?
* Yes
* No
14
If yes, please explain the circumstances, if no, please put N/A.
15
Have you used marijuana within 6 months of the date of this application?
* Yes
* No
16
Have you had any conviction for DUI or convicted lesser charge within the last 5 years?
* Yes
* No
17
If yes, please explain the circumstances, if no, please put N/A.
18
Have you been convicted of ANY felony or of a misdemeanor involving perjury or a false statement? Note: Any person who, after July 1, 1981, pleads guilty or Nolo Contendene to or is found guilty of ANY felony or of a misdemeanor involving perjury or false statement, regardless of suspension of sentence or withholding adjudication will not have their application processed. (F.S.S. 943.13(4)).
* Yes
* No
19
Have you had any domestic violence convictions or pleas, including suspension or sentence or withholding adjudication?
* Yes
* No
20
Do you have any tattoos on the head, scalp, face, or neck?
* Yes
* No
21
Have you had any discharge other than honorable or uncharacterized from any of the Armed Forces of the United States?
* Yes
* No
22
If yes, please explain the circumstances, if no, please put N/A.
23
Have you been fired, terminated, dismissed, resigned in lieu of termination from a job, including as a juvenile?
* Yes
* No
24
If yes, please explain the circumstances, if no, please put N/A.
25
Please select which best describes your level of related experience.
* Less than 2 years
* 2 years
* 3 years
* 4 years or more
26
Do you possess experience in data processing, clerical/administrative, equipment operation etc.?
* Yes
* No
27
Do you understand you must successfully complete a telecommunications course: Call Taker Program, FCIC/CJIS within 2 months of employment?
* Yes
* No
28
Do you understand you must successfully complete the ETC Basic Telecommunications Certification training within 2 months of employment?
* Yes
* No
29
Do you understand you must complete the CPR/EMD/EFD/EPD Certification within 2 months of employment?
* Yes
* No
30
Do you understand you must successfully complete the State of Florida PST Certification within 1 year of employment?
* Yes
* No
31
Do you understand you must successfully complete the TTY Certification, FEMA IS-100 and FEMA IS-700 Certifications within 2 months on employment?
* Yes
* No
32
Do you understand you must successfully complete the FEMA IS-200 and FEMA IS-300 Certifications within 4 months of employment?
* Yes
* No
33
Required Testing: I do here by affirm that I will complete the required testing online. Also, I affirm that no one other than myself will test in my place or assist in the completion.
* Yes
* No
34
I understand and agree with the following statements: * All background, education and work history will be verified once an offer of employment has been extended and accepted. * Any false or incomplete answer may be grounds for not employing me or for dismissing me after I begin work.
* Yes
* No
Required Question
Employer City of Ocala
Address 110 SE Watula Ave
City Hall, 3rd Floor
Ocala, Florida, 34471
Phone ************
Website ************************
Dispatch Coordinator / Service Call Dispatcher
Dispatcher job in Clearwater, FL
The Service Dispatcher ensures customer requests are acknowledged quickly and routed to the right technician at the right time. This role is administrative (no technical troubleshooting required) and focuses on queue monitoring, scheduling, communication, and SLA adherence across a managed IT service desk.
Role Tasks
Monitor intake channels (phone, shared inboxes, ticket queues) and create/validate tickets with accurate contact, site, category, and priority.
Dispatch & schedule technicians based on availability, skills, location, and SLA/priority; coordinate calendars and send confirmations.
Acknowledge all requests promptly, set expectations/ETAs, perform follow-ups, and handle reschedules.
Prioritize work (P1/P2 incidents, outages, VIPs) according to playbooks; escalate to the Service Desk Coordinator/Team Lead when thresholds are met.
Maintain clean data: required ticket fields, time entries present, work types/board/status set correctly, correct client/site mapping.
Track real-time status of technicians (in call, onsite, remote, in transit), proactively re-balance assignments to protect SLAs.
Coordinate logistics for onsite dispatch (access instructions, point of contact, vendor RMAs, shipping/pickup, parts availability).
Close tickets administratively (confirmation of resolution, documentation present, customer follow-up sent, surveys triggered).
Contribute to playbooks/SOPs; suggest improvements to intake, triage, and dispatch workflows.
Role Recommendations
1+ year in dispatching, scheduling, call center, coordinator, or receptionist roles (MSP/service desk experience is a plus but not required).
Clear, professional phone and written communication; calm under pressure and customer-centric.
Multi-tasking & prioritization skills; comfortable juggling phones, inbox, and live board simultaneously.
Experience with ticketing/scheduling tools (Microsoft Dynamics/ConnectWise Manage preferred; other tools acceptable).
Proficient with Microsoft 365 (Outlook, Teams, Excel); typing speed ≥45 WPM.
Schedule flexibility to cover an 8-hour shift between 7:00am-7:00pm ET
High school diploma or equivalent; background check required.
Dispatch Coordinator - Bilingual
Dispatcher job in Tampa, FL
Elite Flooring
Install Coordinator
Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996.
Job Description: Install Coordinator
Reports To: Installation Manager
Assignment Focus: We have an immediate opening for an Install Coordinator. The Install Coordinator will work directly with the Installation Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment.
Primary Responsibilities:
Assist with scheduling installations and assigning installers to jobs
Follow-up with flooring installers and service techs throughout the day
Communicating with all parties involved the status of jobs on the schedule
Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies
Maintains order status daily and updates the system with pertinent information
Works to maintain strong relationships with our installer base
Desired Skills and Experience:
Must be able to multitask in a fast paced environment
Sense of urgency and follow-through to complete tasks on time
Excellent written and verbal communication skills
Strong troubleshooting and critical thinking skills
Detail and process oriented
Ability to read and interpret floorplans, selections, and specifications
Bilingual a MUST!
Salary & Benefits
Salary will be commensurate with experience
Health insurance- 100% of employee premium paid
Dental, Vision, Supplemental insurance: Available as employee paid benefit
Paid time off (PTO)
100% Company-paid benefits: Life Insurance and AD&D coverage
Paid Holidays
Auto-ApplyDispatch Clerk - II
Dispatcher job in Tampa, FL
America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management.
Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices.
We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own.
Job Description
Duties may include, but are not limited to, the following:
A. Monitoring of all work activity and escalating as needed to ensure work is completed within set objectives.
B. Coordinate/deploy resources as determined by alarms, queues, trouble volumes, outages, preventative maintenance requirements and provisioning work requests.
C. Analyzing network facilities and CPE (Routers, CSU, Modem, etc.) equipment by using computerized test equipment to remotely isolate the repair problem.
D. Monitoring and tracking Services and Network Operations provisioning, maintenance and alarm work active.
E. Making risk assessments regarding the health of the Network based on standing alarms and other pertinent criteria.
F. Contacting internal and external customers (IXCs, CLECs, ILECs, vendors, etc.) to verify the site readiness, activity, schedule repair, and quote billing charges if necessary.
G. Operate a keyboard and use computers while sitting for prolonged periods of time. Generally wears a headset for extensive periods of time.
H. Creating swivelchair dispatches as needed to ensure all provisioning and maintenance orders are cared for.
I. May be required to perform additional duties and tasks as required by the Company.
Job Qualifications
Individuals with 2+ years working experience in the following systems:
• Coa Global
• ETMS WOW
• PC
• NETPRO
• TCOMS
• F&E
• NOMCS
• ERLOG
• COA Scheduler
Degree preferred but not required
Shift TBD: Initially set at 8am-5pm but this schedule is subject to change as this is 24/7 environment.
Additional Information
Vivek Salvatore
vivek.salvatore(@)americanetworks.com
(
*************
Ground Transportation Dispatcher
Dispatcher job in West Palm Beach, FL
Ground Transportation Dispatcher - Palm Beach International Airport
Chandler & Campbelle Investment Group in Partnership with SP Plus
Chandler & Campbelle Investment Group ("CCD"), in partnership with SP Plus, is seeking a Ground Transportation Dispatcher to oversee and coordinate ground transportation operations at Palm Beach International Airport (PBI). This position plays a crucial role in dispatching and managing the movement of Taxicabs, Commercial Vehicles, and Transportation Network Companies (TNCs) within designated areas, including holding lots, loading zones, terminal roadways, curbs, and sidewalks. The Dispatcher prioritizes safety, efficiency, and customer service to ensure the smooth flow of vehicles and passengers.
Key Responsibilities:
Oversee and coordinate the movement of Taxicabs, Commercial Vehicles, and TNCs within Ground Transportation Areas (GTAs), loading zones, and curbside areas.
Dispatch vehicles efficiently while ensuring an orderly and safe queueing process for passengers.
Assist passengers with boarding Taxicabs and provide additional support when needed.
Monitor curbside and sidewalk areas to maintain safety and clear passage for vehicles and pedestrians.
Control access to restricted areas, ensuring only authorized vehicles are permitted entry.
Verify that vehicles have valid annual decals and transponders for airport access.
Conduct random inspections to ensure drivers have the required documentation, including trip sheets, licenses, and trade dress.
Enforce airport regulations by preventing unauthorized vehicles from parking or dwelling at curbsides.
Manage and report incidents involving vehicles within designated areas.
Handle lost and misplaced items, including unattended baggage, according to security protocols.
Inspect Taxicab conditions and driver compliance regularly.
Monitor driver behavior for Taxicabs, TNCs, and Commercial Vehicles to ensure adherence to regulations.
Assist in managing baggage carts and wheelchairs to reduce potential safety hazards.
Utilize the AVI (Automatic Vehicle Identification) System to support efficient transportation operations.
Deliver exceptional customer service to passengers, drivers, and stakeholders.
Collaborate with County personnel and relevant authorities as needed.
Perform additional tasks as assigned by the County to enhance ground transportation operations.
Skills & Qualifications:
High school diploma or equivalent required; an associate's or bachelor's degree preferred.
Experience in transportation, logistics, or airport operations is highly preferred.
Strong leadership and supervisory skills with the ability to manage fast-paced, dynamic operations.
Excellent communication and interpersonal skills, with a strong customer service focus.
Ability to work efficiently under pressure and in high-traffic environments.
Familiarity with AVI systems and other transportation technologies.
A clean Motor Vehicle Record (MVR).
Must pass a background check and drug screening.
Proficiency in spoken and written English.
Legal authorization to work in the United States without sponsorship.
Physical ability to stand and walk for extended periods.
If you are a detail-oriented and customer-focused professional looking to be part of a critical airport operations team, apply today to join Chandler & Campbelle Investment Group and SP Plus at Palm Beach International Airport!
Passenger Service Dispatcher
Dispatcher job in Orlando, FL
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner.
This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation.
Receives and prepares tickets at the start of the day and process them for the wheelchair crew.
Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status.
Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Relay work orders, messages, and information to or from work crews using telephones or two-way radios.
Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles
Responsible for filling in for Wheelchair Assistants as necessary
Qualifications
High school diploma/GED or equivalent work experience
Must be at least 18 years old
Available to work various shifts
Ability to obtain an Airport Badge is required
Operations experience is preferred
Ability to multi-task is required
Customer service experience preferred
Experienced in dispatching and/or coordinating transportation routes for groups of people
Skill in communicating using two-way radio and telephone equipment
Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred.
Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required)
Dispatcher and computer experience preferred
Ability to work with private information in a confidential and professional manner
Ability to stand for long periods of time
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
Salary Range: $14.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
________________________________________
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
Dispatch Coordinator
Dispatcher job in Palm Beach Gardens, FL
Job Description
Join Walker Property Services, LLC, where you'll play a pivotal role as a Dispatch Coordinator, ensuring seamless facility maintenance for our valued clients. Your mission is to expertly manage inbound maintenance requests, dispatch the best-fit vendors or internal crews, and see each task through to completion with unwavering quality. You'll serve as a vital quality control checkpoint, from the initial call to the final follow-up, ensuring our service excellence shines through every interaction.
At Walker Property Services, we believe in rewarding dedication and skill. We offer competitive pay, performance bonuses, and benefits like health insurance and 401(k) matching. You'll also enjoy paid vacation and holidays, plus the chance to earn referral bonuses. We are committed to innovation and nurturing your professional growth within our dynamic, supportive team. Ready to make a difference? Join us in delivering exceptional service to our Fortune 500 clients.
Compensation:
$15 - $18 hourly
Responsibilities:
Answer incoming calls and emails from clients reporting facility issues
Create work orders with a high level of accuracy and urgency
Dispatch the appropriate technician or vendor based on trade, availability, and geography
Monitor progress, troubleshoot delays, and escalate issues when needed
Maintain regular contact with clients and vendors to ensure clear communication
Confirm resolution and satisfaction before closing out any job
Document quality concerns and assist with continuous service improvement efforts
Participate in team huddles, process improvement discussions, and quality reviews
Project Management from inception to job completion
Qualifications:
Prior experience in customer service, dispatch, or administrative coordination preferred
Strong attention to detail and organizational skills
Comfort working with standard computer systems (CRM, email, dispatch software)
Analytical problem solver - able to think ahead and prevent issues
A strong sense of responsibility, teamwork, and pride in doing careful work
Familiarity with general contracting or trade terminology (plumbing, electrical, etc.)
Prior roles where you handled client follow-ups or customer issue resolution
About Company
Founded in 2007, Walker Property Services, LLC is a highly specialized company in providing facility maintenance and self-performing projects to multiple Fortune 500 customers across the nation. We are confident in our ability to deliver exceptional service for your retail and commercial property needs.
Emergency Communications Dispatcher
Dispatcher job in Largo, FL
Please note that applications must be completed and submitted by 11:59 pm ET on the day prior to the close date listed on the job posting. Mission: Provide Superior Services that Inspire Community Pride Vision: To be the Community of Choice in Tampa Bay
Values: Integrity, Collaboration, Passion, Creativity
Largo's commitment to a High Performance Organization (HPO) model builds a flexible and resilient organization that intentionally builds leadership capacity at all levels of the organization.
CITY OF LARGO ... Naturally A Great Place to Work!
Closing:
Continuous
Salary:
$22.27 hourly rate
Job Summary:
If you are interested in joining the Largo Police Team, please contact pd_******************* or call ************
Largo Police Department Emergency Communications Dispatchers serve the department and the citizens of Largo during non-emergency/emergency calls for service and many times interact with people who are in crisis. Successful public safety Emergency Communications Dispatchers are characterized by their professionalism and sense of duty to the public. An Emergency Communications Dispatcher must be very adept at multitasking in a constantly changing environment.
Dispatchers will participate in classroom instruction, complete on the job training in addition to successfully passing various written/practical testing requirements with the goal of obtaining a state certification to work as a Public Safety Telecommunicator within the state of Florida.
Work Assignment: As a requirement of the position, employees should be prepared to work any/all shift assignments. Shift assignments include work on days, evenings, nights, including weekends and holidays, and may require overtime. A 7% shift differential is applied for night shift.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay.
Leadership
* Demonstrates an understanding and reflection of the City's mission, vision, and values and a commitment to achieve organizational goals aligned with the City's strategic plan
* Champions a high-performance work culture that encourages and embraces new ideas, develops individuals, and welcomes and encourages diverse perspectives
* Articulates strategic and innovative thinking and provides clarity to deliver superior services
* Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture
Management
* Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities
* Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance
Technical
* Obtains and inputs critical information from phone calls to be used by dispatchers and officers
* Answers emergency and non-emergency telephone calls
* Transfers emergency and non-emergency telephone calls
* Researches addresses for jurisdiction
* Answers and directs phones for other agencies calling into the call center
* Dispatches officers or others to calls for service
* Records the self-initiated activities of the officers in the computer
* Runs criminal justice information in the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC)
* Enters stolen property, missing persons, and teletypes into FCIC/NCIC
* Monitors several radio channels at once including other departments or agencies
* Calls other departments or agencies to assist the department for various tasks
* Calls for outside services to respond to calls for service
* Provides limited law information for citizens which includes local city and county ordinances and Florida laws
* Researches computer data for citizens, officers, and other agencies
Team Skills
* Supports honest and transparent decision-making
* Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments
* Openly exhibits a positive attitude, in word and action, and encourages others to do the same
Performs related duties as required.
EMERGENCY RESPONSE STATUS: As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description.
MINIMUM QUALIFICATIONS
Education and Experience:
* High school diploma or general education diploma (GED)
* Previous public safety dispatching experience (police, fire, EMS) and some college coursework is preferred
* Excellent verbal and written communications skills
* Pass a strict and comprehensive background investigation
* Must be able to successfully obtain and maintain required certifications including but not limited to; Florida Department of Law Enforcement (FDLE) Full Access Certification and Criminal Justice Information System (CJIS) Level 2 - CJIS Security Awareness Certification.
* Must be able to successfully complete training course and pass the State of Florida Public Safety Telecommunicator Certification Examination within 12 months of hire.
* Must possess a valid Florida Driver's License or be able to obtain one within 30 days of hire
Knowledge, Skills, and Abilities:
* Knowledge of city and county geography, roadways and facilities preferred.
* Knowledge of legal terminology, grammar, spelling, and math preferred.
* Knowledge of automated office equipment, practices, and procedures. Must possess good auditory acuity, vision, and have good diction and a clear speaking voice with an excellent command of the English Language
* Ability to work in a team environment
* Ability to perform recurring tasks independently, accurately, and quickly
* Ability to react quickly and calmly in emergency, life threatening, and stressful situations
* Ability to perform a variety of clerical tasks
* Ability to operate multi-key telephones and perform data entry at 2900 keystrokes per hour (KPH)
* Ability to input, access, and retrieve data from a Computer Aided Dispatch (CAD) system correctly
* Ability to obtain FCIC Certification after employment
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Work Environment: 100% inside a climate-controlled building.
Physical Requirements: The essential functions of the job require sitting for eight (8) to twelve (12) hours per day. The job also requires frequent fine manipulations, reaching, and repetitive motion with occasional: bending/stooping, grasping, and lifting/carrying of objects weighing less than 15 pounds. On rare occasions the work requires: pulling/pushing and lifting/carrying objects weighing 15 to 44 pounds.
Sensory Requirements: Hearing: Enough to understand a low volume voice transmission over a static-laden radio line and multiple conversations at once. Speaking: Enough to answer phones, talk on radios, and communicate with co-workers. Seeing: Enough to see and read maps, and computer monitor screens.
Driving Requirements: The work requires driving on rare occasions and possession of a valid Florida Driver's License.
Technology: The work requires the ability to operate the following machines: telephone, computers, video recording devices, television, radio transmitter/receiver, and other communications equipment.
IMPORTANT INFORMATION:
Yes - DRUG TESTING (Safety Sensitive)
No - CHILDCARE FINGERPRINTING
No - CREDIT CHECK
Yes - FDLE AND CJSTC SECURITY CLEARANCE: As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data.
ELEMENTS OF SELECTION PROCESS:
1. Review of applications for selection of those to proceed in the process
2. Schedule selected applicants for Criticall Testing
Criteria for moving forward in the process:
* Required Overall Data Entry Scores of 2900 kph (Keystrokes Per Hour)
* Required Overall Non-Data Entry Scores of 80%
* Preferred scores of 30 wpm (Words Per Minute) or higher and a minimum of 80% in Criticall Categories; Keyboarding, Data Entry, Call Summarization, Memory Recall, Map Reading, Spelling, Sentence Clarity, and Reading Comprehension
3. Selected applicants will be scheduled for a "sit-along" in the Communications Center to observe various elements of the position
4. Selected applicants will be scheduled to interview with a hiring panel
5. Schedule comprehensive criminal background check through the Police Applicant Screening Service (PASS) for selected top applicant(s)
6. Schedule polygraph for selected top applicant(s)
7. Schedule physical for selected top applicant(s)
8. Verification of three (3) personal references
9. Schedule applicant(s) for onboarding with Human Resources and first day of work
Duration of The Process:
The expected duration of the selection process for filling the position should take approximately three (3) to four (4) weeks.
Agency's Policy On Reapplication:
If not selected, you may reapply for this or any other position at any time posted.
The City of Largo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.
Auto-ApplyDispatcher, Public Safety
Dispatcher job in Miami, FL
Job Details Job FamilySTAFF - Support StaffGrade10Salary$19.39 - $24.07DepartmentPublic SafetyReports ToPublic Safety ChiefClosing DateDecember 16, 2025FLSA StatusNon-ExemptFirst Review DateOctober 24, 2025 The Dispatcher receives and responds to emergency and routine telephone calls for Campus wide general information, and specific requests for service directed to the Department of Public Safety.
What you will be doing
* Determines the nature and importance of all telephone call requests, and initiates appropriate response actions to service the requests
* Inputs and retrieves information from several different Public Safety databases
* Monitors all internal office telephones, two-way radio communications, alarm and access control systems
* Maintains a detailed daily Incident Report Log
* Maintains computerized records of the locations and availability of all on-duty Public Safety Officers
* Receives documents and distributes lost and found items
* Issues faculty and staff parking decals
* Receives and distributes College keys to facilities and offices on campus
* Performs other duties as assigned
What you need to succeed
* High School Diploma or General Equivalency Diploma.
* Two (2) years of experience in related field or one (1) year of computer-aided dispatcher experience
* Knowledge and understanding of College organization, goals and objectives, and policies and procedures
* Knowledge of security and safety measures applicable to college operations
* Knowledge in the use of two-way radio devices, telephonic communication and other communication devices
* Knowledge of proper telephone etiquette and general office practices and procedures
* Proficient in basic computer skills
* Ability to react promptly and correctly in emergency situations
* Ability to express ideas and instructions clearly and concisely, both verbally and in writing.
* Ability to work effectively and adapt to a critical, high volume and fast paced office environment
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
* Ability to make independent decisions in accordance with procedures, laws and regulations and apply these to solve problems in an appropriate manner
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
* Ability to work a flexible schedule that may include evenings, weekends, and holidays, on-call assignments and respond to after-hour emergencies
* Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
Preferences
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, will receive preference and priority for this job vacancy. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements outlined in this job vacancy and are encouraged to apply for the positions being filled.
Essential Position
* This function/position has been designated as "critical". This means that it has job duties that affect the security, safety or physical operation of the College, and are required to work at the Emergency Operations Center and/or have access to the incident scene once normal campus operations have been suspended
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************
Easy ApplyPublic Safety Corporal-St. Petersburg, FL
Dispatcher job in Saint Petersburg, FL
The Public Safety Corporal assists in ensuring the safety and security of patients, staff, and visitors. This role involves responding to incidents and supporting the implementation of safety protocols and emergency procedures. The Public Safety Corporal plays a key role in maintaining a secure environment and acts as a liaison between security staff and the Sergeant.
Hours: Full Time, 40 Hours Per Week, Weekend Work Required
Schedule: Saturday and Sunday 6:00AM to 6:30PM and Thursday and Friday 6:00AM to 2:30PM
Location: St. Petersburg, FL
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Assist in the supervision of public safety officers, including scheduling, training, and daily operations.
Provide guidance and support to security personnel, ensuring adherence to policies and procedures.
Act as the shift leader in the absence of higher-ranking officers.
Conduct regular patrols of the healthcare facility to monitor and ensure the security of all areas.
Respond promptly to security incidents, emergencies, and alarms, helping as needed.
Oversee access control measures, including checking identification and managing visitor access.
Investigate security incidents and prepare detailed reports documenting findings and actions taken.
Assist in the coordination of emergency response efforts, including evacuation and lockdown procedures.
Communicate effectively with healthcare staff, patients, and visitors during incidents to provide guidance and ensure safety.
Participate in the training of public safety officers, ensuring they are well-prepared for their duties.
Conduct safety drills and exercises to enhance the preparedness of security staff and healthcare personnel.
Stay informed about the latest security protocols and best practices in healthcare settings.
Ensure compliance with federal, state, and local safety and security regulations.
Assist in preparing for and participating in regulatory inspections and audits.
Maintain accurate records of security activities and incidents for regulatory and internal review.
Operate and monitor security systems, including surveillance cameras, access control systems, and alarm systems.
Report any malfunctions or issues with security equipment to the appropriate personnel for resolution.
Assist in the implementation of new security technologies and upgrades.
Provide a visible and approachable security presence, helping and information to patients, visitors, and staff.
Address concerns and complaints related to security in a professional and courteous manner.
Promote a positive image of the public safety department through effective communication and service.
QUALIFICATIONS
Education:
High school diploma or equivalent. Additional training or education in criminal justice, public safety, or a related field is preferred.
Work Experience:
• Minimum of 3 years of experience in security or law enforcement, preferably in a healthcare setting. Previous supervisory experience is a plus.
Salary Range: Minimum 18.74/hour - Maximum 29.99/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Dump Truck Dispatcher
Dispatcher job in Port Saint Lucie, FL
Our team is growing, and we're looking for our next problem-solving dispatcher. We're looking for an organized trucking dispatcher to help our growing customer base and field team prioritize service calls. You'll be responsible for preparing work schedules and handling customer requests and complaints. You'll also communicate with field units and customers using two-way radios, telephones, and messaging apps. You have data entry experience, basic computer skills, and excellent interpersonal skills. If this sounds promising, apply today!
Mandatory 3+ years of dispatching experience in construction or dump trucking field
Exceptional communication, organizational, interpersonal, and customer service skills
Experience working with people under stressful and dynamic conditions while maintaining a positive mindset
Confidence in being able to implement a positive customer journey
Dispatch/ Routing trucks
Dispatcher job in Lake Park, FL
Hours are 6am to 3pm. WHY WORK FOR US
Medical, Dental, and Vision insurance after 30 days
401K match after one year of service
Paid time off
Career growth
Paid Holidays
Company paid life policy
All full-time employees receive an employee discount at just 5% over Eckart's cost.
Good group of people, low stress environment, family-oriented philosophy.
OUR MISSION
“Stock It, Know It, and Stand By It,”
OUR VISION
Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers.
Full job description Eckart Supply is seeking a Route Dispatcher / Planner to work Monday - Friday from 6:00AM - 3:00PM.
Competitive Hourly Compensation
Consistent Weekly Schedule
Opportunity for Career Growth
Continued Training and Development
Work/Life Balance
Primary Job Function:
Maintain the delivery driver's daily schedules, dispatch route changes such as delivery priority & added vendor pick-ups, communicate delivery delays directly to the customer and sales teams.
Daily Duties
Not limited to the following
Coordinate vendor pick-up schedule and same-day deliveries.
Review and communicate route timing.
Communicate traffic conditions and route changes to delivery drivers.
Schedule and maintain the out-of-town delivery calendar.
Monitor the routes and status of drivers to coordinate and prioritize their deliveries.
Prioritizing same-day deliveries according to urgency and order status.
Monitor and respond to inquiries by the sales team on delivery ETA's and Pickup times.
Update delivery addresses as received by route drivers.
Confirm all manifests are closed from the previous day.
Review / Audit delivery photos for quality and report findings to Outbound Supervisor.
Review PTO calendar daily and communicate with Outbound Supervisor.
Requirements:
Prior experience as dispatcher or relevant position.
Experience with Epicor Eclipse is a plus!
Fast typing with experience in data entry.
Basic knowledge of DOT guidelines and emergency procedures.
Proficient in English (oral and written).
la capacidad de hablar español es una ventaja!
Outstanding organizational and multitasking abilities.
Active listener with excellent communication skills
We are a full-service, wholesale distributor of electrical, Lighting, Plumbing, HVAC, Power and Hand Tools. We pride ourselves on the expertise of our staff and a strong inventory of the highest quality products in our industries. Eckart has over 50 years of experience in all facets of these industries.
Auto-ApplyTrucking Dispatcher - Fleet Development Representative
Dispatcher job in North Miami Beach, FL
Envoy Dispatch Services is looking for a Trucking Dispatcher who is great with people, can think fast on their feet and knows the trucking industry inside and out. Our Dispatchers earn commission for all new business they bring to the company so why not use what you've got to generate more income! If you are motivated, well-organized and driven, this opportunity is for you.
Job Description
HOW DOES IT WORK?
You take care of the dispatching duties for existing clients.
Answer incoming driver and customer calls.
Search various truck load boards for load opportunities.
Book loads and accurately input load and driver related information into the dispatch system.
Ensure that all trucks are covered in a timely manner.
Monitors pick-ups and deliveries and notifies customer of any deviation from the schedule.
Instruct driver of the location for load delivery and pick-up.
Ensures that ETD's and ETA's remain accurate.
You can develop relationships and recruit new owner operators or small fleets!
We pay commission for every new client you bring in.
Qualifications
Minimum 2 years freight dispatching experience.
Working knowledge of State and Federal safety regulations (including hours of service)
Part-Time Dispatcher, Public Safety
Dispatcher job in Miami, FL
Job Details Job FamilySTAFF - Support StaffGradeSGSalary$14.00 Flat RateDepartmentPublic SafetyReports ToPublic Safety ChiefClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateDecember 17, 2025 The Part-Time Dispatcher receives and responds to emergency and routine telephone calls for Campus-wide general information, and specific requests for service directed to the Public Safety Department.
What you will be doing
* Determines the nature and importance of all telephone call requests and initiates appropriate response actions to sufficiently service the requests
* Inputs and retrieves information from several different Public Safety databases, monitors all internal office telephones, two-way radio communications, alarm and access control systems
* Maintains a detailed daily incident report log
* Logs in and out items that have been turned in to Lost and Found
* Issues parking gate cards and faculty/staff parking decals
* Receives and distributes College keys to facilities and offices on campus
* Receives and disburses petty cash
* Performs other duties as assigned
What you need to succeed
* High School Diploma or General Equivalency Diploma (GED) from a regionally accredited institution and either one (1) year of experience in the field or six (6) months of previous multi-phone line related experience
* Knowledge and understanding of College organization, goals and objectives, and policies and procedures
* Ability to work in a critical and high volume office environment
* Possess command of proper telephone etiquette and general office procedures
* Ability to apply campus security rules and regulations
* Ability to safely operate College motorized vehicle
* Ability to successfully complete a basic security training course and provide certificate of completion
* Ability to display poise, tact, patience and courtesy
* Ability to have a basic understanding of computers and database collection
* Ability to work a flexible schedule to include evening and weekend assignments and any emergencies
* Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
Essential Position
* This function/position has been designated as "critical." This means that it has job duties that affect the security, safety or physical operation of the College, and are required to work at the Emergency Operations Center and/or have access to the incident scene once normal campus operations have been suspended.
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************
Easy Apply