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Dispatcher jobs in Fort Worth, TX - 118 jobs

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  • Service Dispatcher Coordinator

    Malin 3.1company rating

    Dispatcher job in Addison, TX

    Malin is a leading provider of forklift repair and maintenance services. We are dedicated to ensuring our customers' equipment operates efficiently and safely. We are seeking a highly organized and proactive Field Service Coordinator to join our team and organize field service operations. Job Summary:The Field Service Coordinator will be responsible for scheduling and dispatching technicians to various job sites to perform maintenance and repairs on forklifts. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks simultaneously. Key Responsibilities: Schedule and dispatch technicians to job sites based on priority and availability. Communicate with customers to confirm service appointments and provide updates on technician arrival times. Monitor technician progress and provide support as needed to ensure timely completion of work. Maintain accurate records of service calls, technician assignments, and job status. Coordinate with the parts department to ensure technicians have the necessary parts and tools for each job. Handle emergency service requests and adjust schedules as needed to accommodate urgent repairs. Use GPS technology to locate and track technicians in the field. Provide excellent customer service by addressing customer inquiries and resolving issues promptly. Collaborate with the service manager to optimize technician routes and improve efficiency. Qualifications: High school diploma or equivalent; additional education or training in logistics or a related field is a plus. Previous experience in dispatching or coordinating field service operations, preferably in the forklift or heavy equipment industry. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in using dispatch software and other computer applications. Ability to work under pressure and handle emergency situations effectively. Knowledge of forklift repair and maintenance is an advantage. Benefits: Competitive hourly rate Health, dental, and vision insurance after 30 days Paid time off after 90 days Paid holidays Eligible to participate in 401k on day 1 Opportunities for professional development and advancement
    $25k-30k yearly est. 1d ago
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  • 1000000638.WIRELESS COMMUNICATIONS SPECIALIST.CCCS-OP SVCS COMMUNICATIONS

    Dallas County (Tx 3.8company rating

    Dispatcher job in Dallas, TX

    Supports and serves as a critical backup for the Wireless Communications Manager who oversees Dallas County's public safety radio infrastructure, including multi-site dispatch centers, fire stations, and communication equipment that supports essential public safety and law enforcement operations. Ensures compliance with department/County policies and procedures, Federal Communications Commission (FCC), and other legal requirements. Manages projects and consults with vendors. Performs diagnosis, daily repairs and maintenance on Dallas County public safety technology systems including P25 radio systems. Develops relationships with staff, other departments and individuals outside County government. Education, Experience, and Training: Education and experience equivalent to an Associate's degree from an accredited college or university in Electronics or in a job related field. Six (6) years of related experience. Preferred experience with Motorola SmartNet Simulcast GPS trunked radio systems or P-25 digital systems and/or public safety or governmental communications system. Special Requirements/Knowledge, Skills & Abilities: Must pass CJIS compliance Must obtain within the first 24 months of employment and maintain the following certifications: Journeyman ETA certification Motorola P25 Radio System Certifications: Basic RF Basic Networking Basic Radio EVT Certification Must obtain within the first 12 months of employment and maintain the following certification: APCO Radio Certification Knowledge of electronics theory and practices involved in the installation, testing, diagnosis and repair of complex digital electronic circuitry. Must have a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. Must pass a security clearance check. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Skill in Microsoft Office products and Motorola Radio Programming Software suite. Physical/Environmental Requirements: May be required to work in enclosed/cramped spaces, dusty conditions, and low-light conditions. May be subject to electrical currents and electrical shock, and RF exposure. Optimum mobility capabilities are required, including Balancing, Climbing, Crawling, Crouching, Kneeling, Lifting, Reaching, Standing, and Stooping. 1. Analyzes user needs and documentation requirements. Participates in system design and development for layout of new or modified systems at the Dispatch Center, remote public safety radio sites, and customer work locations. Develops and submits documents for acquisition of land mobile radio, data communications and telephony services and equipment. Makes recommendations for improvements to user -agencies and subscriber groups. 2. Performs and coordinates preventive maintenance and daily repairs on P25 digital multi-site, multi-department radio system throughout Dallas County to ensure peak operating performance and maximum uptime of equipment, including all public safety specialized technology equipment and access control server, equipment and 911 recording equipment. Provides periodic reports of activities and accomplishments. 3. Performs essential maintenance and operational support for analog and digital land mobile radio systems and other related electronics/communications equipment (radio tower sites, dispatch center, Emergency Operations Center (EOC), and subscriber equipment), including trunked & conventional radio systems, digital microwave networks, and supporting computer/IP communications systems. Coordinates and assists with the installation and maintenance of cable television and satellite television services countywide. 4. Programs voice and data radio communications equipment to maintain operational readiness and system integrity for standard telephony and dedicated data circuits, as well as packet switching techniques. 5. Supports the Wireless Communications Manager; assists with developing long-term strategic plans to efficiently manage and improve the public safety radio systems. Serves as the backup for the Wireless Communications Manager. 6. Partners with internal department customers, as well as the Dallas County's third-party solution vendor and subcontractor community, to provide remedies for system issues, outages, and other operational challenges. Manages projects and consults with vendors to ensure expenditures are within approved budget. Collaborates with engineering and project management to effectively maintain, optimize and support advanced communication systems, which meet customer expectations, R56 audits, and inspections at communications sites. 7. Responds to evening, weekend, and holiday on-call emergency radio/communication system operation problems; inspects and repairs the problem or calls for additional assistance if necessary.. 8. Performs other duties as assigned
    $24k-32k yearly est. Auto-Apply 15d ago
  • Dispatcher - Transportation

    Fort Worth Independent School District

    Dispatcher job in Fort Worth, TX

    Supporting District Operations Additional Information: Show/Hide Dispatcher Transportation Reports to: Supervisor Bus Lot Grade 804 244 Days Salary: $40,992 - $49,386 FLSA Status: Non-exempt Under general supervision, collaborates, establishes, and coordinates the assignment, scheduling, and routing of all transportation buses and drivers/bus attendants charged with the safe and efficient operation of a comprehensive school bus operation. Coordinates bus operations by dispatching buses during regularly scheduled bus operations, and when interrupted by either mechanical breakdown, accident, obstruction of traffic flow, or other situations that may affect operations within the established time schedules. Notifies drivers (via phone and/or radio) of any changes affecting routes. Communicates with parents and school administrators regarding students and bus concerns. Assists in preparing reports, letters, and data entry, in addition to maintaining a variety of department records. ESSENTIAL JOB FUNCTIONS Dispatch & Coordinate Operations * Dispatches buses during regularly scheduled bus operations. * Dispatches buses interrupted by either mechanical breakdown, accident, obstruction of traffic flow, or other situations that may affect operations within the established time schedules. * Reference Mapsco books and MapQuest online software to guide or re-route drivers in unpredictable situations. * Reviews daily field trip logs and enters adjustments to accommodate changes to the log. * Maintains and distributes logs for scheduled runs, field trips, and special assignments. * Responsible for updating Kronos time clock system by entering and switching drivers and attendants to the appropriate scheduled pay at time of duty. Phones & Communication * Answers incoming calls from employees, community members, and others, and provides general information, takes reliable messages, and refers callers, as appropriate, to other District personnel. * Operates two-way radio and other office equipment to facilitate communications. * Dispatches extra vehicles, or Safety Officers to scene of accident or breakdown. * Notifies police department, fire department, and ambulance service, accidents or incidents on buses. * Notifies appropriate District medical staff and Safety & Security staff regarding accidents or incidents on buses. * Notifies school administrators regarding bus delays (such as weather, accidents, road construction, and so forth). * Maintains confidentiality. Reporting, Correspondence & Inventory * Prepares reports and takes appropriate action of accidents or other incidents which delay timely delivery of students. * Arranges and coordinates meetings and conferences; maintains calendar of meetings and prepares follow-up materials. * Maintains inventory of fixed assets, equipment, and supplies. Safety * Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition. * Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures. * Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor. Supervisory Responsibilities * None. Personal Work Relationships * All Fort Worth ISD employees must maintain a commitment to the District's mission, vision, and strategic goals. * Exhibits high professionalism, standards of conduct and work ethic. * Demonstrates high quality customer service; builds rapport/relationship with the consumer. * Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and performs as a team player; promotes teamwork; responds and acts appropriately in confrontational situations. Other Duties as Assigned * Performs all job-related duties as assigned and in accordance with Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required. Knowledge, Skills & Abilities * Knowledge of school bus routing and scheduling. * Knowledge of the local streets and road systems. * Knowledge of general transportation routing strategies. * Skill in interpersonal relationships, including using tact, patience, and courtesy. * Skill in written and oral communications including interacting effectively with all levels of central office and campus staff, as well as public inquiries. * Ability to compose and edit routine correspondence and written materials independently using correct spelling, grammar and punctuation. * Ability to plan and implement efficient routes. * Ability to utilize computer assisted routing software. * Ability to read descriptions, procedures, and maps, calculate route times, mileage, and staff hours. * Ability to operate a multi-function phone system and two-way radio. * Ability to use software to access databases, email, create spreadsheets, and do word processing. * Ability to organize and coordinate work. * Ability to communicate effectively, both oral and written forms. * Ability to engage in self-evaluation with regard to performance and professional growth. * Ability to establish and maintain cooperative working relationships with others contacted in the course of work. Travel Requirements * Travels to school district buildings and professional meetings as required. Physical & Mental Demands, Work Hazards * Tools/Equipment Used: Standard office equipment, including computer and peripherals. * Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting. * Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching. * Lifting: Occasional lifting and carrying (20-45 pounds); frequent lifting (10-25 pounds). * Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours; some outside duties may exist. * Attendance: Regular and punctual attendance at the worksite is required for this position. * Mental Demands: Maintains emotional control under stress; works with frequent interruptions. Minimum Required Qualifications * Education: * Accredited High School diploma, GED, or Texas Certificate of High School Equivalency required. * Certification/License: None. * Experience: * 3 years' transportation dispatch, routing and scheduling, or related experience required; * Previous bus driver experience required; * Experience specifically with transportation dispatch preferred; * Experience with computerized transportation routing software preferred; * Experience with MS Windows, MS Office 365, and web-based application preferred. This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
    $41k-49.4k yearly 2d ago
  • Clerk/Dispatcher Trainee

    Wiseda Corp

    Dispatcher job in Fort Worth, TX

    Dispatcher/Clerk Job Category: Dispatcher/Clerk Non-Exempt Reports to: Manager, Operations Center General Job Summary: Dual qualified position ensures expeditious and efficient movement of railcars to and from a rail customer's facility that meets their needs and expectations. This is achieved through communication with various departments combined with accurate and timely reporting of train and railcar events in our TMS. Dispatchers/Clerks are also responsible for efficiently and safely routing trains, constantly monitoring train movement or any conditions affecting their movement and taking immediate action when necessary. Primary Duties and Responsibilities: Responsible for the coordination and monitoring of safe and efficient train operations. Direct and coordinate railroad traffic, issue track warrants and authorities or notices to employees and vendors, monitor all rail movements and maintain any records or logs of all activities. Monitor radio and telephone communications with other train dispatchers, train crews, maintenance personnel and operations as needed. Know assigned territory and keep informed of any physical changes including any weather or environmental issues affecting train movements. Manage any unexpected events and emergency situations by providing coordination and support to protect the general public, company personnel, and railroad with minimum disruption. Enter track warrant and bulletins into dispatching system; order GTBs from Class One partners and input train information into PTC systems - both internal and external. Coordinates and protects the movement of over dimension cars - high and wide cars. Report alleged violations of operating rules and any irregularity relating to the movement of trains. Act as a liaison between operations and rail customers regarding requested changes in scheduled rail service. Assist customers with rail car tracing and detailing. Ensure timely instruction or reporting of train crew activities in TMS, including interchanges, rail car issues, unit train planning, and customer requests. Move railcars in the TMS system based on customer requests reflecting actual work that is performed by train crews. Performs and applies railcar billing from customers for interchange. Analyzes, corrects, or adjusts customer issues to resolve customer's questions or concerns relating to our rail service. Updates TMS database master file records as needed or instructed to maintain current customer information - contact, emergency, location, etc. Compile reports or information for other departments or customers as requested or needed. Perform miscellaneous activities, tasks and special projects as assigned by management team, including training, or assisting with new hires. Comply with all company policies, safety rules, operating rules, federal and state rules to ensure safety at all times. Additional Responsibilities: Other duties as assigned by Manager, Operations Center Basic Qualifications and Requirements: High School Diploma or GED Valid Driver's License. Follow safety policies and procedures. Read, write, and communicate (speak, hear, and understand) in English. Attention to Detail Above average skills with Microsoft Office Products (Outlook, Word, Excel). Read and comprehend written safety rules, procedures, and safety manuals. Ability to think and act quickly in responding to emergency and non-emergency situations. At times working under extreme pressure with a heavy workload and tight deadlines. Ability to proactively listen and anticipate customers issues and resolve to customers and company's satisfaction. Effectively communicate instructions, directions , processes, procedures, safety rules and regulations to co-workers, supervisors, and others in written, oral, and scheduled form. Effectively communicate with all employees, customers, railroad officials and the general public in a clear, concise, courteous, efficient and professional manner. Preferred Qualifications and Requirements: Associates Degree Previous experience in a call center/dispatch environment. Previous experience in railroad operations Certified in drug and alcohol testing and awareness. Work Environment: Primarily an office environment. Must be able so sit for long periods of time. Occasional lifting of up to 50 pounds may be required. Job Type: Full-time Work Location: In person Pay: $25.00 - $36.31 per hour Benefits: 401(k) Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Required) Experience: Dispatching: 1 year (Preferred) Customer Service: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) LIMITATIONS AND DISCLAIMER The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
    $22k-29k yearly est. Auto-Apply 8d ago
  • Dispatch Coordinator

    Reeder Distributors, Inc. 3.1company rating

    Dispatcher job in Fort Worth, TX

    Job Description Job Title: Dispatch Coordinator Reports To: Dispatch Manager What We're Looking for in a Dispatch Coordinator: We are seeking a highly organized, experienced, and proactive Dispatch Coordinator to join our operations team. This role is responsible for managing daily fuel and/or bulk lubricant deliveries, coordinating drivers, monitoring inventory, and ensuring top-tier customer service. The ideal candidate thrives in a fast-paced environment, is a strong problem solver, and has excellent communication skills. Essential Duties and Responsibilities of a Dispatch Coordinator: Respond promptly to customer and sales representative inquiries regarding ETAs or delays via phone and email. Support drivers with day-to-day issues such as scheduling truck maintenance, updating customer site/contact information, and resolving delivery complications. Monitor fuel and bulk lubricant inventory at customer sites and make real-time dispatching decisions based on usage and market conditions. Plan and assign deliveries to carded drivers based on truck capacity and route efficiency. Process and review orders and prepare delivery schedules. Manage delivery adjustments including diverting, canceling, or adding loads as needed. Ensure a high standard of customer experience and satisfaction. Use effective planning to maximize productivity, profitability, and service levels. Anticipate and resolve delivery or scheduling issues quickly and efficiently. Perform load planning and coordinate load assignments. Complete administrative tasks including data entry and processing of dispatch paperwork. Skills and Qualifications of a Dispatch Coordinator: Must have prior experience in dispatch or logistics coordination. Familiarity with fuel inventory management tools is a plus. Strong multitasking, organizational, and time management abilities. Clear and professional communication skills (written and verbal). Strong analytical and problem-solving skills with attention to detail. Ability to work in a high-pressure, fast-paced environment and adapt to changes. Core Competencies Decision-Making: Analyze issues and determine the best course of action quickly and effectively. Project Management: Prioritize and coordinate multiple tasks to ensure efficient and timely delivery. Results-Driven: Demonstrates a passion for exceeding performance standards and continuously improving service delivery. Physical Demands Must be able to sit, stand, and walk for extended periods. Ability to lift and move up to 25 lbs regularly and up to 50 lbs occasionally. Must have sufficient vision and hearing (with or without correction) to safely perform job duties. Ability to communicate clearly through speech. Attendance Requirements This position requires consistent in-person attendance. Timeliness and dependability are essential to this role. About Us: At Reeder Distributors Inc., a family-owned and operated company since 1973, we pride ourselves on our rich history, unwavering commitment to excellence, and a legacy built on reliability, customer service, and quality. What began as a small venture during the oil crisis has grown into a leading regional distributorship, proudly serving Texas, Louisiana, Oklahoma, and New Mexico. Our team's dedication and long-term service have created strong customer relationships, and a work culture rooted in integrity and growth. We're passionate about exceeding expectations and preserving our legacy for future generations. Join us and be part of a company that values its people, its history, and its future. Candidates must pass a background check and drug screen prior to hiring. Job Posted by ApplicantPro
    $30k-38k yearly est. 2d ago
  • Public Safety Dispatcher

    City of Mesquite, Tx 3.7company rating

    Dispatcher job in Mesquite, TX

    Salary: $25.08/hourly to $29.43/hourly midpoint (Depending on qualifications) To provide a variety of specialized and routine tasks in the provision of emergency and non-emergency communication services. To answer multi-line, 9-1-1 emergency and non-emergency calls and respond appropriately. To provide emergency dispatch services for the Police and Fire Departments for the City of Mesquite. You can search for this position's full job description here. SUPERVISION * General supervision is provided by the Public Safety Dispatcher Supervisor. * All behaviors comply with the Code of Conduct and Rules of Behavior outlined in Chapter 8 of the General Government Policies and Procedures Manual. * Follow all Police and Fire Department General Orders and SOP's. * Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. * Receive and process requests for Police, Fire, and Emergency Medical Services by analyzing and prioritizing emergency and non-emergency calls. Forward calls to appropriate departments and personnel. * Assign appropriate public safety personnel to emergency and/or routine calls for service utilizing a computer aided dispatch system (CAD). * Receive, transmit, and update pertinent information on all calls for services including those in progress and those involving other agencies; monitor activities of Police, Fire and Emergency Medical Service personnel; maintain the location and call status of all emergency units during an assigned dispatch shift. * Operate a multi-channel public safety radio system. * Coordinate mutual aid requests. * Communicate with hearing/speech impaired citizens by operating TTY/TDD equipment. * Receive and process Text to 9-1-1 calls. * Provide pre-arrival medical instructions on medical emergency calls. * Operate NCIC/TCIC computer system; enter data; retrieve pertinent information; relay information to emergency personnel; purge printouts from NCIC/TCIC system; maintain computers and related equipment; verify reports and data entered during shift; validate entries. * Contribute to a positive work culture. * Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the Communications Section. * Gain and maintain basic knowledge of geography for the City of Mesquite and the surrounding area. * Act as a liaison between the Mesquite Police and Fire Departments and other city departments or governmental agencies. OTHER DUTIES AND RESPONSIBILITIES * Monitor jail alarms and other city systems as required. * May search prisoners. * May witness statements by witnesses, prisoners or suspects. * May participate in internal and external training exercises and programs; may assist in training of new personnel. * May monitor the weather. * May fill out status and activity reports at the close of each shift; complete other pertinent reports as assigned. * May maintain and update call list for after hour's emergency and non-emergency response personnel. * May supervise and monitor assigned personnel in the Technical Services Division of the Mesquite Police Department; assign and coordinate activities and operations of communications services; train staff and maintain personnel records for division; advise and participate in hiring, disciplining, evaluating and terminating staff. * Meet the City's driving standards. * Perform other duties as assigned. EDUCATION * High School Diploma or GED EXPERIENCE * No experience required * Ability to type 35 wpm, testing required * Ability to pass CritiCall, testing required. LICENSES AND CERTIFICATES * Possession of a valid driver's license. * The ability to obtain certification as a Telecommunications Officer by the Texas Commission on Law Enforcement (TCOLE). * Candidates must be a U.S. Citizen and be 18 years of age or older. WORK SCHEDULE * The 911 Dispatch Center is a 24 hour-7 days per week operation. Due to the nature of the Public Safety Dispatcher position, applicants must understand that rotating shifts during training will occur on a month-to-month basis during the first year of employment. If hired you will work a variety of shifts while in training, once you have completed training you will be able to bid to a set shift. If you are offered the position of Public Safety Dispatcher, you are agreeing to work: * 10-hour shifts, 4 days per week * Holidays (if scheduled as a normal working day) * Weekends * Deep Nights * Evenings * On Call for Disasters * Rotation of shifts while in training You must be able to work the following rotating shifts on a month-to-month basis during the first year of employment: SHIFT SCHEDULES: * 6am-4pm * 8am-6pm * 10am-8pm * 12pm-10pm * 4pm-2am * 8pm-6am * 10pm-8am This position requires a one-year probationary period due to length of training program. A total of four months can be spent on Channel One training. Failure to obtain proficiency in Channel One in the four-month period will result in a non-disciplinary termination of employment. Additional training periods may be approved at the discretion of the Department Director. Minimum typing speed at the completion of Channel One training must be 45 wpm.
    $25.1-29.4 hourly 8d ago
  • Dispatch Coordinator

    Dynaten 4.0company rating

    Dispatcher job in Fort Worth, TX

    Support the Service operation by contributing to the vision and ultimately executing the customer experience plan for the business. This would involve team members working together and managing all aspects of the Dispatching segment of the business and would include, scheduling, purchasing, and inbound phone calls from internal and external customers. Job functions and duties Primary Be the first line of communication for the Service Department as it relates to inbound/outbound calls Focus on delivering precise and correct information to customers. Entering in new Service Calls into Service Management system. Coordinate the purchasing of any materials needed based on the requirements of the work to be performed. Ensure timely scheduling based on both customer and technician availability. Work with other Dispatch Coordinators to ensure all calls are being scheduled and dispatched efficiently. Make sure calls requested by Strategic Accounts have been accepted and scheduled into CSUSA Fieldpoint system and ETA requirements are being met. Serve as additional back up to the other members of the Customer Experience team as needed. Manage and support customer relationships on behalf of the business to deliver high levels of service and retain key partnerships for the long term. Skills Ability to work in and contribute to a collaborative team environment. Review, target and ultimately make improvements (process driven) to improve the business and its customer service delivery. Be well organized in your approach to both day to day and longer-term work duties. Exhibit sound judgement related to customer communication, management, and team operations. Maintains a professional demeanor and always interacts professionally in all methods of contact. Experience, Education, and Job Requirements Candidate will have minimum experience of 3 years scheduling/dispatching experience. Utilization of the Microsoft Office Suite as an effective tool. Be engaged, be reliable, be an anchor in the business. Be a master communicator. Have a passion for providing top tier customer experiences.
    $30k-38k yearly est. Auto-Apply 15d ago
  • Transportation Dispatcher

    TCI Transportation 3.6company rating

    Dispatcher job in Grapevine, TX

    Join the TCI Team as a Dispatcher - $24/Hour | ***This position requires at least 6 months of verifiable box truck driving experience in the last 12 months*** Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. 📍 Position Overview As a Driver-Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. Note: This role requires the ability to drive box trucks as needed, including driver unload responsibilities. Successful candidates must have at least 6 months of verifiable box truck driving experience and be able to pass a DOT physical and a pre-employment drug screen. 💼 Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Overseeing and directing dispatch activities for several locations, including remote facilities Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. Operate box trucks as needed, including performing driver unload tasks. 🛠️ Skills & Qualifications Bilingual Preferred (Spanish) Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. Ability to drive box trucks and perform physical unloading tasks as required. Must be able to pass a DOT physical and pre-employment drug screening. ⏰ Schedule: Tuesday-Saturday, 4:00 PM-2:00 AM Off Sunday & Monday Flexibility for night, weekend, or holiday coverage may be occasionally required. 💲 Compensation Hourly Rate: $24/hour Required: Box truck experience
    $24 hourly 14d ago
  • SOC Operator/Dispatcher

    First Responder Protective Services

    Dispatcher job in Addison, TX

    SOC Operator / Dispatcher Must have a Level II Noncommissioned Security License (Unarmed) First Responder Protective Services (FRPS) is hiring multiple SOC Operators / Dispatchers in the Plano area to monitor alerts and camera feeds across approximately 2300 sites in the United States. The ideal candidate must be flexible to work in a 24/7 shift operations environment (day, night, weekends, holidays). Responsibilities: Monitor CCTV, GPS, alarms, and tracking systems in real-time. Receive and document incoming calls and incident reports. Dispatch appropriate personnel or emergency services. Maintain incident logs and communication records. Escalate critical events according to established protocols. Qualifications: Level II Security license Excellent multitasking and situational awareness. Strong written and verbal communication skills. Prior experience in dispatch, 911, or control room operations preferred. Familiarity with security or logistics monitoring software. Maintain professional composure under pressure. Adhere strictly to confidentiality and information security policies. Document all actions clearly and accurately. Demonstrate teamwork, accountability, and responsiveness. Be flexible for 24/7 shift operations (day, night, weekends, holidays). Compensation: $20-$22 Weekly paid Full-Time Employee Benefits Paid Time Off (PTO): 1st Year: Accrue up to 7 days (56 hours) 2nd Year: Accrue up to 10 days (80 hours) 5th Year and beyond: Accrue up to 15 days (120 hours) Health Insurance: Company pays up to $300/month toward employee's health insurance Comprehensive medical, dental, and vision coverage (eligible after first month) Retirement: 401(k) plan with up to 4% company match Posted By: First Responder Protective Services 4006 Belt Line Rd, Suite 138 Addison, TX 75001 Texas Department Of Public Safety Private Security Program License # C10520601 Equal Employment Opportunity First Responder Protective Services is an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
    $20-22 hourly 48d ago
  • Public Safety Communications Dispatcher

    City of Denton (Tx 4.3company rating

    Dispatcher job in Denton, TX

    Summary Depending on the experience and qualifications of the successful candidate, those applicants with more experience will be eligible to hire in at a higher rate that commensurate with their experience. * APPLICANTS PLEASE NOTE* Once you've applied and met minimum qualifications, the following steps will be necessary to continue in the hiring process. * Preliminary Interview Form * Skills Testing * Interviews * Personal History Statement (25 pages) * Background Investigation * Polygraph Examination * Psychological Evaluation * Health Assessment and Drug Screen Responsible foranswering all incoming emergency 911 calls using a computer-aided dispatch system to assist police, firefighters, paramedics, and animal services officers, answering incoming administrative lines, and giving pre-arrival medical instructions to callers. Essential Functions and Other Important Duties * Answers incoming 911, TTY emergency and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures * Assigns calls and report numbers * Dispatches animal services officers, police officers, firefighters, and ambulance services to calls for service * Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched * Confirms warrants for internal and external agencies * Monitors multiple radio channels and dispatches appropriate public safety personnel. * Ensures dispatch of officer requests for back-up or traffic-related assistance, etc. * Provides pre-arrival instructions for emergency medical calls and relays vital information to hospital emergency rooms when necessary * Maintains the accurate status of each officer on patrol, firefighters, EMS, and animal services personnel, including times in and out of service and locations * Documents all 800 MHz radio transmissions * Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers * Inputs and monitors teletype information, protective orders, and missing person reports from applicable regional, state, and national databases * Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries * Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver's license information, criminal histories, property information, and/or other related information * Maintains familiarity with major streets, public buildings, industrial plants, and the general geographic layout of the City of Denton, Texas including reading and understanding maps * Maintains regular and punctual on-site attendance Additional Duties: * Performs other duties as assigned Job Requirements Minimum Qualifications/Acceptable Equivalency: * High School diploma or GED equivalent * Must be able to type at least 40 words per minute corrected OR * Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job Core Competencies: * Ability to communicate effectively both verbally and in writing * Ability to form and maintain effective relationships with coworkers and customers Preferences: * Bilingual in Spanish and English * Prior experience as a Telecommunicator in a Law Enforcement Center Conditions of Employment: * Must pass a drug test, credit history check, criminal history background check, and social security number verification check * Must pass the CritiCall Skills Assessment * Must attend and successfully complete in-service training schools * Must obtain NCIC Telecommunicator Certification, Emergency Medical Dispatch Certification, TCIC/NCIC Certification and TCOLE Certification within one (1) year of employment. * Must have no Class A or Class B misdemeanor convictions in the past (10) years * Must have no felony convictions * Must pass polygraph exam, psychological exam, and credit check * Must pass a hearing test * Must pass a typing test with 40 words per minute corrected * Must meet civilian hiring standards of the Denton Police Department * A personal history statement must be submitted with each application (thorough background check) * Must be able to work rotating shifts, nights, weekends, and holidays * Please note Public Safety Dispatchers and Non-civil service Fire Department employees that are under the age of 36 at the time they are hired will be placed in the Fire Pension Plan. Environmental Factors and Conditions/Physical Requirements Physical Requirements: Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday. * Sedentary - lifting no more than 10 pounds * Light - lifting no more than 20 pounds; carry up to 10 pounds * Medium - lifting no more than 50 pounds, carry up to 25 pounds * Heavy - lifting no more than 100 pounds, carry up to 50 pounds * Very Heavy - lifting more than 100 pounds, carry more than 50 pounds Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency. Codes for "how often": Y = Yes N = No E = extensive (100-70%) M = moderate (60-30%) I = infrequent (20-10%) A = almost never ( Task: Code: 1. Standing: M 2. Sitting: E 3. Walking: M 4. Lifting: I 5. Carrying: I 6. Pushing/Pulling: A 7. Overhead Work: I 8. Fine Dexterity: A 9. Kneeling: M 10. Crouching: I 11. Crawling: A 12. Bending: A 13. Twisting: A 14. Climbing: M 15. Balancing: I 16. Vision: E 17. Hearing: E 18. Talking: E 19. Video Display: E 20. Other: Machines, Tools, Equipment and Work Aids: The essential functions of this position require the use of a computer and telephone daily in order to dispatch calls. Environmental Factors: The essential functions of this position are performed inside throughout the work year; requires shift work on a rotating basis, and incumbents are exposed to extremely high stress situations. This is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice. ADA/EOE/ADEA
    $38k-48k yearly est. 4d ago
  • Day Shift Dispatch Coordinator

    Hide and Seek Recovery

    Dispatcher job in Plano, TX

    Job Title: Dispatch Center Specialist Department: Operations - Dispatch & Logistics Reports To: Dispatch Center Manager / Director of Operations About HNS Recovery HNS Recovery is one of America's fastest-growing and most respected repossession and asset recovery companies, recognized nationwide for integrity, performance, and innovation. With multiple branches across Texas and expanding into new markets, we lead the industry through technology, efficiency, and professionalism. Our new HNS Recovery Dispatch Center will serve as the heartbeat of our operation - coordinating all recovery, transport, and logistics in real time to ensure maximum efficiency, accountability, and client satisfaction. Position Overview The Dispatch Center Specialist plays a vital role in ensuring smooth day-to-day operations of the fleet. This position requires strong multitasking, communication, and situational awareness skills to coordinate agents, LPR teams, and tow units across multiple markets. You will serve as the real-time link between management, field agents, clients, and law enforcement to ensure timely recoveries and operational excellence. Key Responsibilities Monitor and coordinate all live recovery orders in Clearplan, RDN, and client portals. Track vehicle locations, assignments, and status updates across multiple markets. Communicate directly with field agents and yard teams to manage incoming recoveries and releases. Utilize Verizon Connect, LPR camera systems, and yard video surveillance for asset tracking and safety oversight. Assign and dispatch recovery agents efficiently based on geography, priority, and availability. Maintain constant communication with agents during recoveries to ensure safety, compliance, and accuracy. Update and close client orders in real time to maintain transparency and performance metrics. Work closely with management to report KPIs, agent productivity, and recovery timelines. Ensure compliance with all TDLR, client, and company policies. Handle emergency calls and incidents professionally and escalate appropriately. Qualifications Previous experience in dispatching, logistics, law enforcement communications, or repo industry operations preferred. Proficient with dispatch software such as Clearplan, RDN, Verizon Connect, and Google Workspace. Strong multitasking and communication skills (both written and verbal). Ability to work in a fast-paced, high-pressure environment. Excellent organizational and problem-solving skills. Team-oriented, dependable, and detail-focused. Willingness to work flexible hours, including nights and weekends, as part of a rotating schedule. Preferred Skills Familiarity with LPR systems (DRN, MVTrac). Knowledge of repossession compliance and lienholder communication standards. Bilingual (English/Spanish) is a plus. Prior experience in a 24/7 operations or call center environment. What We Offer Competitive pay and growth opportunities within a rapidly expanding company. Paid healthcare, 401(k), and benefits package. Professional development through In House Training. High-tech facility with multi-screen command center environment. A culture of teamwork, integrity, and excellence - “Elite Teams Only.” Join the Team That Sets the Standard At HNS Recovery, we don't just recover assets - we set the bar for how professionalism and technology can redefine the repossession industry. If you thrive under pressure, love technology, and want to be part of something bigger, the HNS Dispatch Center is where you belong.
    $30k-39k yearly est. 60d+ ago
  • Medical Logistics Dispatcher

    Biotouch

    Dispatcher job in Coppell, TX

    Job DescriptionDispatch responsibilities include providing support to ensure efficient operations of the company. Supports clients and drivers through a variety of tasks related to heavy communication and follow up. Oversees the transport of confidential and time sensitive material. Familiar with a variety of company concepts, practices and procedures. Ability to effectively communicate via phone and email, ensuring that all duties are completed, and material is transported successfully and in a timely manner. The ideal candidate will have the ability to effectively multi-task in a fast-paced environment, demonstrate excellent problem solving skills, and must be detail oriented. This position is the primary communicator between clients of our organization and couriers. Client satisfaction and the ability to work well in a team environment are ideal for this position. Exceptional communication skills and a positive attitude are critical to success in this role. Responsibilities Dispatch incoming calls from clients to couriers and enter information into company software system Back up CSRs to take customer calls Assign and dispatch all will calls and STAT's Monitor online dispatch board for potential issues Add, change or delete scheduled stops in planning Research and resolve client issues quickly and accurately Communicate all client issues to direct supervisor Monitor status of deliveries and pickups to ensure timely delivery to client Assist couriers as needed to help ensure routes are completed to client expectations Review route sheets for accuracy Negotiate courier payout rates within company defined limits. Monitor and utilize web-based applications, tools, and reports Ensure policies and procedures as defined by clients and the company are being met Prepare SOP for each account; shift turnover Perform other duties as assigned Required Skills Previous customer service, supervisory, or retail management experience a plus Experience with courier software system a plus Must be extremely detail oriented, ability to prioritize and multi-task Ability to work effectively in a fast-paced environment Critical thinker with strong analytical skill set Ability to effectively communicate verbally and in writing at all levels of the organization Proficient computer skills such as MS Word, Excel and database programs
    $26k-36k yearly est. 10d ago
  • Transportation - Dispatcher

    Frisco ISD 4.1company rating

    Dispatcher job in Frisco, TX

    Reports To Lead Dispatcher Work Year Days 226 Primary Purpose Dispatch communications with school bus drivers and buses. Provide phone support for incoming/outgoing calls regarding buses and campuses, parents, District staff, and the community. Assist the Transportation Department in providing proper coverage of all routes, field trips, midday routes, and auxiliary routes/trips. Qualifications Education/Certification: High school diploma or GED required Some college preferred Valid CDL with passenger, air brake, and safety endorsements (preferred) 20-hour TEA Safety certification class OR willingness to complete First Aid and CPR certification class OR willingness to complete Special Knowledge/Skills: Able to pass annual DOT physical/drug testing Good organizational and interpersonal skills Strong communication skills Must be able to work split shift Must be available to work Saturdays for field trip dispatch Flexible and open to change Ability to work together as a team with a spirit of cooperation Capable of responding in emergency situations Ability to drive or monitor a school bus Ability to pass annual and random DOT (Department of Transportation) physical/drug testing Ability to physically perform a front and back door bus evacuation Ability to physically perform CPR and First Aid techniques on the ground or floor Ability to walk the equivalent of at least one mile daily Ability to lift 30lbs and maneuver effectively in a school bus Experience: Minimum of 2 years of experience driving a school bus preferred Major Responsibilities and Duties Advise drivers on routes and schedule during route time or field trips. Activate emergency call procedures. Assign all substitute drivers and buses. Keep a daily operation summary for the dispatch area. Maintain log on all route-related incoming phone and radio calls. Maintain radio contact in regard to route designations with route buses and relay pertinent information. Provide drivers and staff directions regarding transportation of students in Frisco ISD. Keep calm in a busy office environment and in the midst of emergency situations. Drive or monitor a school bus when necessary. Support field trip operations. Other Duties as Assigned Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District. Work Relationships Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve. Working Conditions Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress. Continual sitting, reaching, kneeling, squatting and repetitive hand and arm motions. Prolonged use of computer. Intermittent walking the equivalent of at least one mile daily. Work outside and inside. Moderate exposure to extreme temperature (hot) and vehicle fumes. Frequent moderate lifting and carrying (up to 30 pounds). Work with frequent interruptions. Additional Considerations The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required Disclosure Statements The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services. Last review/revision date: 1/26/23
    $26k-33k yearly est. Auto-Apply 10d ago
  • Plumbing/HVAC Service Department Dispatch and Operations Support

    Services By J National LLC

    Dispatcher job in Carrollton, TX

    Job DescriptionBenefits: Company parties Competitive salary Dental insurance Health insurance Training & development Vision insurance Were looking for a detail-oriented, high-energy professional to join our Service Department. This position is responsible for assisting in dispatch, analyzing service tickets, and preparing jobs for billing. This is a critical, front-line role that requires strong organizational skills, multitasking, and professional communication. Key Responsibilities: Dispatch field technicians across Texas based on job urgency, location, and skillset Monitor job progress, scheduling, and technician availability Maintain daily communication with customers and internal teams Ensure jobs are updated in software (e.g. FieldPulse/QuickBooks) with accurate notes, photos, and status Assist with service call intake, job creation, and scheduling Track job progress from dispatch to completion and follow up as needed Support ops manager with vendor coordination and materials tracking Help manage emergencies, job escalations, and service updates Close out jobs and check for discrepancies. Ideal Candidate Will Have: 2+ years of experience in dispatch, scheduling, or operations (service industry preferred) Excellent communication and customer service skills Strong attention to detail and follow-through Ability to stay calm and organized in a fast-paced environment Proficiency in scheduling or dispatch software (FieldPulse, ServiceTitan, etc. a plus) Familiarity with property management or trade services (HVAC, plumbing, restoration, etc.) What We Offer: Full-time, in-office role with room to grow Supportive team culture with training and mentorship Competitive pay based on experience
    $27k-36k yearly est. 19d ago
  • Police Dispatcher

    City of Hurst 4.3company rating

    Dispatcher job in Hurst, TX

    Department: Police Division: Communications Job Type: Full Time FLSA Status: Non Exempt Pay Rate: $26.11 hourly Dispatches police, fire, and emergency calls. Monitors and coordinates all public safety traffic. Answers emergency phone calls and responds accordingly. Transmits, receives, and relays teletype information. Ability to work all shifts (days, evenings, nights, weekends, and holidays) as required. Essential Job Functions 1. Transmits, receives, and coordinates radio traffic. 2. Answers emergency and non-emergency phone calls and relays information. 3. Sends and receives teletype information and relays it to appropriate personnel or divisions. 4. Maintains phone contact with public safety agencies. 5. Monitors and relays radio traffic on other frequencies such as city services and intercity. 6. Enters warrants and stolen and recovered items into computer system. 7. Operates TLETS/NLETS data terminal for various information. 8. Obtains and maintains TCIC/NCIC and CJIS access. 9. Must obtain certification as an Emergency Medical Dispatcher (EMD) through the National Academy of Emergency Dispatch (NAED). 10. Performs related duties as assigned. Skills, Knowledge and Abilities 1. Skills in thinking clearly, acting effectively in 911 emergency situations, and in making decisions with accuracy and astuteness. 2. Skills in typing (40 correct words per minute; skills test will be given). 3. Ability to handle several tasks simultaneously, most of which involve a high level of stress. 4. Ability to verbally communicate quickly and effectively with a clear and understandable voice. 5. Ability to deal with people in emotional, high stress situations. 6. Ability to learn basic criminal and traffic laws, code of criminal procedures, fire equipment and procedures, City of Hurst Municipal Code, Hurst Police Department General Orders Manual, and City of Hurst Personnel Policies and Procedure Manual. 7. Ability to learn radio procedures, computer-aided dispatch systems, and teletype guidelines. 8. Ability to obtain TCOLE Basic Telecommunicator License. 9. Ability to work cooperatively with co-workers. 10. Ability to sit for long periods of time. 11. Ability to learn and adhere to the City of Hurst Code of Ideals. 12. Ability to testify in legal proceedings. Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel Physical Demands: Standing/Walking: Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less. Sitting: Office Duties: Sits in the office about 80% of the day in chairs normally at a table or using a computer terminal. Carrying: May routinely carry objects of varying sizes and weights up to 50-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds. Lifting: May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds. Pushing/Pulling: Routinely may push/pull objects weighing 10 to 40 pounds. Bending: Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require. Reaching: Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet. Twisting: Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other. Hearing: Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks. Vision: Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks. Voice: Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks. Environment: Virtually all of the work day is indoors with rare instances of driving to locations. Hazards: Motor vehicle operation. Exposed to moving traffic control situations. Office Duties: Normal office environment. Occasional search of prisoners as needed. Equipment/Tools: Rare operation of motor vehicle under regular conditions. Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools). Products/Materials: Office Duties: Paper, glue, copier toner, and other common office products. Additional Demands: Subject to varying levels of stress in accordance with interaction with peers and others in office environment. Minimum Education, Certification, and Experience Requirements High school diploma or equivalent required. Experience with public safety and computer aided dispatch preferred. Valid State of Texas driver's license with good driving record. Applications accepted until the position is filled. City of Hurst is an Equal Opportunity Employer.
    $26.1 hourly Auto-Apply 48d ago
  • 911 Public Safety Dispatcher- Basic (HR Title: Communications Officer- Basic)

    Southern Methodist University 4.7company rating

    Dispatcher job in Dallas, TX

    Hourly Range: Hourly wage commensurate with experience and certifications. About SMU: SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor. About Department: The mission of the SMU Police Department is to maintain a working partnership with all members of the Campus Community to preserve life, maintain human rights, protect property, and promote the educational objectives of Southern Methodist University. The men and women of the SMU Police Department believe in a shared responsibility with our community to create a secure and inclusive environment that promotes and supports the educational process. About the Position: The Public Safety Dispatcher/ 911 Operator- Basic will have a wide range of responsibilities performed both independently and as part of a team. Primary duties include transmitting and receiving communications through the police radio system and managing a multi-line telephone system. The role also involves monitoring campus-wide fire and intrusion alarms and initiating appropriate response actions. Additional responsibilities include collecting and recording payments for fingerprinting services and bond transactions, addressing complaints and inquiries, and preparing detailed reports. The position requires proficient operation of various computer systems, including surveillance cameras, voice recording equipment, records management systems, and nationwide databases. This is classified as an "On Campus Essential" position. Essential Functions: * Receives complaints and inquiries from members of the university community by telephone, email, or in person at the service window. After assessing the information provided, the dispatcher deploys police, fire, or emergency medical services as appropriate using the radio communication system. * Maintains a computer-based log of all police activities. They document service calls and radio communications from officers in the CAD system and use the system to determine whether an officer has had prior interactions with a specific individual or vehicle. Additional responsibilities include submitting reports and updating reference manual. * Responsible for managing multiple computer systems, including a CCTV network with more than 2,000 cameras, fire and security alarm monitoring systems, 911 services, and a police blotter. * Collects and records payments for fingerprints, reports, and notary services. * Oversees and maintains all equipment within the emergency communication center to guarantee reliability and continuity of emergency response operations. This includes conducting regular inspections and reporting any malfunctions or technical issues to ensure all systems and devices remain fully operational at all times. * Must be available to work all shifts, including weekends and holidays, as assigned. The SMU Police Department operates 24 hours a day, 365 days a year. Education and Experience: A high school diploma or equivalent is required. An associate's degree is preferred. A minimum of one year of experience in a high-volume customer service environment is required, preferably in a dispatch center and/or security setting. Knowledge, Skills and Abilities: The Public Safety Dispatcher/ 911 Operator should possess excellent verbal communication skills, the ability to speak clearly and interact effectively in all circumstances. They must also show sound decision-making capabilities, problem-solving skills, and maintain composure while handling stressful situations. Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Ability to obtain TCOLE Telecommunications Operator License within 1 year of employment is required. Proficiency in utilizing Windows computer operating system and the Microsoft Office Suite (including Word, Excel, and Outlook) is required. Knowledge of records management systems is preferred. Preference will be given to candidates familiar with law enforcement terminology and procedures. Physical and Environmental Demands: Physical: * Sit for long periods of time * Bend * Reach above shoulders * Handle objects (dexterity) * Carry/lift over 25-50 lbs. * Kneel * Stand * Push/Pull Environmental: * Exposure to excessive noise * Around moving machinery * Exposure to marked changes in temperature/or humidity * Exposure to dust, fumes, gases, radiation, microwave * Drives motorized equipment * Work in confined quarters Deadline to Apply: Deadline date EEO Statement: SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
    $36k-43k yearly est. 43d ago
  • Police Dispatcher

    Hursttx

    Dispatcher job in Hurst, TX

    Department: Police Division: Communications Job Type: Full Time FLSA Status: Non Exempt Pay Rate: $26.11 hourly Dispatches police, fire, and emergency calls. Monitors and coordinates all public safety traffic. Answers emergency phone calls and responds accordingly. Transmits, receives, and relays teletype information. Ability to work all shifts (days, evenings, nights, weekends, and holidays) as required. Essential Job Functions 1. Transmits, receives, and coordinates radio traffic. 2. Answers emergency and non-emergency phone calls and relays information. 3. Sends and receives teletype information and relays it to appropriate personnel or divisions. 4. Maintains phone contact with public safety agencies. 5. Monitors and relays radio traffic on other frequencies such as city services and intercity. 6. Enters warrants and stolen and recovered items into computer system. 7. Operates TLETS/NLETS data terminal for various information. 8. Obtains and maintains TCIC/NCIC and CJIS access. 9. Must obtain certification as an Emergency Medical Dispatcher (EMD) through the National Academy of Emergency Dispatch (NAED). 10. Performs related duties as assigned. Skills, Knowledge and Abilities 1. Skills in thinking clearly, acting effectively in 911 emergency situations, and in making decisions with accuracy and astuteness. 2. Skills in typing (40 correct words per minute; skills test will be given). 3. Ability to handle several tasks simultaneously, most of which involve a high level of stress. 4. Ability to verbally communicate quickly and effectively with a clear and understandable voice. 5. Ability to deal with people in emotional, high stress situations. 6. Ability to learn basic criminal and traffic laws, code of criminal procedures, fire equipment and procedures, City of Hurst Municipal Code, Hurst Police Department General Orders Manual, and City of Hurst Personnel Policies and Procedure Manual. 7. Ability to learn radio procedures, computer-aided dispatch systems, and teletype guidelines. 8. Ability to obtain TCOLE Basic Telecommunicator License. 9. Ability to work cooperatively with co-workers. 10. Ability to sit for long periods of time. 11. Ability to learn and adhere to the City of Hurst Code of Ideals. 12. Ability to testify in legal proceedings. Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel Physical Demands: Standing/Walking: Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less. Sitting: Office Duties: Sits in the office about 80% of the day in chairs normally at a table or using a computer terminal. Carrying: May routinely carry objects of varying sizes and weights up to 50-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds. Lifting: May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds. Pushing/Pulling: Routinely may push/pull objects weighing 10 to 40 pounds. Bending: Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require. Reaching: Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet. Twisting: Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other. Hearing: Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks. Vision: Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks. Voice: Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks. Environment: Virtually all of the work day is indoors with rare instances of driving to locations. Hazards: Motor vehicle operation. Exposed to moving traffic control situations. Office Duties: Normal office environment. Occasional search of prisoners as needed. Equipment/Tools: Rare operation of motor vehicle under regular conditions. Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools). Products/Materials: Office Duties: Paper, glue, copier toner, and other common office products. Additional Demands: Subject to varying levels of stress in accordance with interaction with peers and others in office environment. Minimum Education, Certification, and Experience Requirements High school diploma or equivalent required. Experience with public safety and computer aided dispatch preferred. Valid State of Texas driver's license with good driving record. Applications accepted until the position is filled. City of Hurst is an Equal Opportunity Employer.
    $26.1 hourly Auto-Apply 48d ago
  • Transportation Dispatcher

    TCI Transportation 3.6company rating

    Dispatcher job in Grapevine, TX

    Job Description Join the TCI Team as a Dispatcher - $24/Hour | ***This position requires at least 6 months of verifiable box truck driving experience in the last 12 months*** Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. ???? Position Overview As a Driver-Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. Note: This role requires the ability to drive box trucks as needed, including driver unload responsibilities. Successful candidates must have at least 6 months of verifiable box truck driving experience and be able to pass a DOT physical and a pre-employment drug screen. ???? Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Overseeing and directing dispatch activities for several locations, including remote facilities Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. Operate box trucks as needed, including performing driver unload tasks. ????️ Skills & Qualifications Bilingual Preferred (Spanish) Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. Ability to drive box trucks and perform physical unloading tasks as required. Must be able to pass a DOT physical and pre-employment drug screening. ⏰ Schedule: Tuesday-Saturday, 4:00 PM-2:00 AM Off Sunday & Monday Flexibility for night, weekend, or holiday coverage may be occasionally required. ???? Compensation Hourly Rate: $24/hour Required: Box truck experience
    $24 hourly 15d ago
  • Transportation - Dispatcher

    Frisco Independent School District (Tx 4.1company rating

    Dispatcher job in Frisco, TX

    Reports To Lead Dispatcher Work Year Days 226 Primary Purpose Dispatch communications with school bus drivers and buses. Provide phone support for incoming/outgoing calls regarding buses and campuses, parents, District staff, and the community. Assist the Transportation Department in providing proper coverage of all routes, field trips, midday routes, and auxiliary routes/trips. Qualifications Education/Certification:High school diploma or GED required Some college preferred Valid CDL with passenger, air brake, and safety endorsements (preferred)20-hour TEA Safety certification class OR willingness to complete First Aid and CPR certification class OR willingness to complete Special Knowledge/Skills: Able to pass annual DOT physical/drug testing Good organizational and interpersonal skills Strong communication skills Must be able to work split shift Must be available to work Saturdays for field trip dispatch Flexible and open to change Ability to work together as a team with a spirit of cooperation Capable of responding in emergency situations Ability to drive or monitor a school bus Ability to pass annual and random DOT (Department of Transportation) physical/drug testing Ability to physically perform a front and back door bus evacuation Ability to physically perform CPR and First Aid techniques on the ground or floor Ability to walk the equivalent of at least one mile daily Ability to lift 30lbs and maneuver effectively in a school bus Experience: Minimum of 2 years of experience driving a school bus preferred Major Responsibilities and Duties Advise drivers on routes and schedule during route time or field trips. Activate emergency call procedures. Assign all substitute drivers and buses. Keep a daily operation summary for the dispatch area. Maintain log on all route-related incoming phone and radio calls. Maintain radio contact in regard to route designations with route buses and relay pertinent information. Provide drivers and staff directions regarding transportation of students in Frisco ISD. Keep calm in a busy office environment and in the midst of emergency situations. Drive or monitor a school bus when necessary.Support field trip operations. Other Duties as Assigned Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District. Work Relationships Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve. Working Conditions Mental Demands/Physical Demands/Environmental Factors:Maintain emotional control under stress. Continual sitting, reaching, kneeling, squatting and repetitive hand and arm motions. Prolonged use of computer. Intermittent walking the equivalent of at least one mile daily. Work outside and inside. Moderate exposure to extreme temperature (hot) and vehicle fumes. Frequent moderate lifting and carrying (up to 30 pounds). Work with frequent interruptions. Additional Considerations The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required Disclosure Statements The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services. Last review/revision date: 1/26/23
    $26k-33k yearly est. 30d ago
  • 911 Public Safety Dispatcher- (HR Title: Communications Officer)

    Southern Methodist University 4.7company rating

    Dispatcher job in Dallas, TX

    Hourly Range: Hourly wage commensurate with experience and certifications. About SMU: SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor. About Department: The mission of the SMU Police Department is to maintain a working partnership with all members of the Campus Community to preserve life, maintain human rights, protect property, and promote the educational objectives of SMU. The men and women of the SMU Police Department believe in a shared responsibility with our community to create a secure and inclusive environment that promotes and supports the educational process. About the Position: The Public Safety Dispatcher/ 911 Operator will have a wide range of responsibilities performed both independently and as part of a team. Primary duties include transmitting and receiving communications through the police radio system and managing a multi-line telephone system. The role also involves monitoring campus-wide fire and intrusion alarms and initiating appropriate response actions. Additional responsibilities include collecting and recording payments for fingerprinting services and bond transactions, addressing complaints and inquiries, and preparing detailed reports. The position requires proficient operation of various computer systems, including surveillance cameras, voice recording equipment, records management systems, and nationwide databases. This is classified as an "On Campus Essential" position. Essential Functions: * Receives complaints and inquiries from members of the university community by telephone, email, or in person at the service window. After assessing the information provided, the dispatcher deploys police, fire, or emergency medical services as appropriate using the radio communication system. * Maintains a computer-based log of all police activities. They document service calls and radio communications from officers in the CAD system and use the system to determine whether an officer has had prior interactions with a specific individual or vehicle. Additional responsibilities include submitting reports and updating reference manual. * Responsible for managing multiple computer systems, including a CCTV network with more than 2,000 cameras, fire and security alarm monitoring systems, 911 services, and a police blotter. * Collects and records payments for fingerprints, reports, and notary services. * Oversees and maintains all equipment within the emergency communication center to guarantee reliability and continuity of emergency response operations. This includes conducting regular inspections and reporting any malfunctions or technical issues to ensure all systems and devices remain fully operational at all times. * Must be available to work all shifts, including weekends and holidays, as assigned. The SMU Police Department operates 24 hours a day, 365 days a year. Education and Experience: A high school diploma or equivalent is required. An associate's degree is preferred. A minimum of one year of experience in a high-volume customer service environment is required, preferably in a dispatch center and/or security setting. Knowledge, Skills and Abilities: The Public Safety Dispatcher/ 911 Operator should possess excellent verbal communication skills, the ability to speak clearly and interact effectively in all circumstances. They must also show sound decision-making capabilities, problem-solving skills, and maintain composure while handling stressful situations. Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Active TCOLE Telecommunications Operator License is required. Proficiency in utilizing Windows computer operating system and the Microsoft Office Suite (including Word, Excel, and Outlook) is required. Knowledge of records management systems is preferred. Preference will be given to candidates familiar with law enforcement terminology and procedures. Physical and Environmental Demands: Physical: * Sit for long periods of time * Bend * Reach above shoulders * Handle objects (dexterity) * Carry/lift over 25-50 lbs. * Kneel * Stand * Push/Pull Environmental: * Exposure to excessive noise * Around moving machinery * Exposure to marked changes in temperature/or humidity * Exposure to dust, fumes, gases, radiation, microwave * Drives motorized equipment * Work in confined quarters Deadline to Apply: Open until filled EEO Statement: SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
    $36k-43k yearly est. 43d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Fort Worth, TX?

The average dispatcher in Fort Worth, TX earns between $24,000 and $43,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Fort Worth, TX

$32,000

What are the biggest employers of Dispatchers in Fort Worth, TX?

The biggest employers of Dispatchers in Fort Worth, TX are:
  1. Ambulnz
  2. One Hour Heating & Air Conditioning
  3. Gulf Winds
  4. Via of the Lehigh Valley
  5. Hollingsworth
  6. Interstate Batteries
  7. Universal Engineering Sciences
  8. Airco Air Conditioning
  9. Burnetts Staffing
  10. Docgo
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