Dispatcher jobs in Garland, TX

Transportation/Dispatcher Additional Information: Show/Hide Days: 215 Pay Grade: MT06 * Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education/Certification: * High school diploma or equivalent * Possess or able to obtain a Texas Class B CDL with P and S endorsements in 40 days * Texas school bus driver training certificate, preferred * Ability to pass DOT physical examination and alcohol/drug test * Satisfactory annual driver's license and criminal history checks * Must be at least 21 years of age * Bilingual in English/Spanish, preferred * Texas school bus driver training certificate, preferred Experience: * Minimum two (2) years of experience as a certified school bus driver OR * Minimum of one (1) year of dispatch experience with commercial vehicles * Please see attached for more information. Attachment(s): * Job Description - Dispatcher

Dispatch Clerk, Starting at $17.13 hr Full-Time, Monday - Friday, 5p to 1:30a Earn 1 week of vacation after 90 days of employment. Company Culture R+L Carriers - Women in Trucking Click here to learn more about our employee resorts R+L Carriers has an immediate need for a Dispatch Clerk to work in our Sanger, TX Service Center office. Responsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data entry, processing driver paperwork, and assisting dispatchers. Other duties may apply as requested by management. Requirements: Ability to multitask and have a sense of urgency Ability to type 30 WPM with accuracy Dependable and well organized Must be computer literate Possess strong office, telephone, and communication skills Click here **************************** Click here ******************************************* Same Posting Description for Internal and External Candidates

Job Description SALARY: $58,811 ANNUALLY PLUS CERTIFICATE INCENTIVE, LONGEVITY, EMPLOYER PAID LIFE INSURANCE, AFFORDABLE BENEFITS AND AN OPTION FOR SHIFT DIFFERENTIAL! SUMMARY: The purpose of this position is to answer emergency 911 and non-emergency calls and coordinate the appropriate response; provide support to field officers and provide administrative support. This is accomplished by prioritizing incoming calls; simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining a computer aided dispatch system among other computer systems. ESSENTIAL JOB FUNCTIONS Answers, evaluates and prioritizes incoming emergency calls; communicates effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire and/or medical response using a computer aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps. Receives, coordinates and disseminates critical information from various sources and maintains radio contact with field units to monitor response, progress and needed support. Simultaneously maintains close contact with field units; communicates with department employees, other law enforcement and criminal justices agencies, emergency service providers and the general public to obtain and disseminate information; monitors radio traffic of other agencies. Enters, updates, requests and transmits information from a variety of sources to maintain current, accurate records or to access databases for information, warrant checks and/or driver's license and vehicle registration checks. Performs entries and inquiries in computer database related to warrants, protective orders, stolen guns and articles, vehicles, boats, vehicle/boat parts; monitors teletypes and broadcasts and disseminates appropriately; transmits warrant and other confirmations and responds to pick-up notices; and removes warrants and other entries from the database and maintains records of all warrants and other entries. Makes effective decisions and uses problem solving based on a limited amount of information in crisis or emergency situations; obtains information related to possible dangers on the scene such as weapons, narcotics, mental conditions and alcohol; tracks changing locations and maintains contact with caller; sends additional units when needed. May assist with training and the training program for new hires. Greets visitors in person in order to provide assistance or refer to the appropriate staff member or division. Assists with attorney and clergy visitations. Classifies and prioritizes calls to establish and coordinate the proper public safety response. Performs detailed work with a high degree of accuracy during stressful situations. Accurately understands various transmissions and transcribes information from one source to another in a timely manner. Reads and interprets maps for the public, field personnel and other law enforcement/criminal justice agencies in order to assist in locating certain geographical areas; interprets telephone or radio call locations from maps by applying knowledge of the State highway system and geography in order to provide appropriate and timely assistance. Greets visitors in person; provides assistance or refers to the appropriate staff member or division. Provides back-up coverage for the department operator and monitors entrance ways to allow access to visitors. Performs other duties as assigned. SUPERVISORY/BUDGET RESPONSIBILITIES This position has no supervisory or budget responsibility. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of applicable State and Federal rules, codes and regulations and County policies and procedures. Ability to effectively operate a multi-channel radio, distinguishing and recognizing a variety of radio voice transmissions. Ability to recognize and monitor communications equipment problems and notify appropriate personnel for repair. Ability to memorize, retain and accurately recall information and codes; organize, assess, and prioritize multiple tasks, projects and demands; and adapt to constantly changing situations and effectively take appropriate action. Ability to communicate in a clear, concise and effective manner, both verbally and in writing. Ability to accurately understand various radio transmissions and transcribe information from one source to another in a timely manner. Basic proficiency level utilizing Microsoft Office applications including Excel, Word and Outlook; Open Fox; Computer based 911system; Windows based CAD; RMS; JMS; Eventide; instant messenger and the ability to operate other standard office equipment, including telephones, calculators, fax machines, etc. Self-disciplined and self-motivated to work alone and with others; ability to exercise good judgment in safeguarding of confidential or sensitive information. Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful situations. MINIMUM QUALIFICATIONS High school diploma or equivalent experience. Computer experience; proficient in typing. Valid Texas Driver's License. Must be available to work all shifts, holidays and weekends. Must obtain Telecommunication Operator certification through the State of Texas and TCIC/NCIC certification by the State of Texas within one year (1) of employment and maintain certification. WORKING CONDITIONS Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, sitting, talking, hearing and vision are constantly required. Occasionally, walking, reaching and handling are required. CONDITIONS OF EMPLOYMENT Must successfully complete a pre-employment drug screen. Must successfully complete a background investigation. TATTOO LIMITATIONS Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. This position will provide telephonic crisis assessment with the City of Dallas 911 call center dispatch. The role of the behavioral health clinician is to screen and assess for risk harm, to identify the level of priority for the call. The clinician will work in conjunction with the City of Dallas staff and Dallas Police Department and assist in communicating, prioritizing, and coordinating care as deemed clinically appropriate at the time of the call. HOURS OF RESPONSIBILITY: Shift 1-7am-3:00pm and Shift 2- 2:00pm-10:00pm ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide crisis assessment services in a variety of modalities. Behavioral Health Clinician will screen/assess the crisis, provide an evidence-based intervention, and stabilize the crisis. The caller is then linked with service coordination to assess the level of further stabilization needs and appropriateness for other services in the crisis continuum. Develop person-centered crisis plan and assist the individual in executing the plan during and post crisis intervention. Ensure continuity of care post crisis intervention to appropriate outpatient services, including but not limited to, outpatient mental health, substance abuse services, and/or primary care services. Be accessible for referrals and communication through our electronic health applications, by phone and email to provide a timely and comprehensive response. Interacting with internal and external partners, including but not limited to City of Dallas personnel, dispatch team, supervisor(s), Right Care Team and others, to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services. Develop close working relationships with internal and external referral resources. Maintain confidentiality of information concerning individuals and family members Follow all relevant City of Dallas procedures. Interacting with internal and external partners, included but not limited to City of Dallas personnel, Dallas Police personnel, Integrated Public Safety Response Teams - RIGHT Care Unit and Crisis Intervention, Dallas Fire Rescue personnel and other city departments to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Analytical skills, professional acumen, business ethics, mental health ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication, and presentation skills. Competencies as outlined by Health and Human Services Commission (HHSC) of Texas for Texas Resiliency and Recovery (TRR) requirements. Appropriate clinical competency as required for crisis intervention and crisis response teams. Knowledge of trauma-informed theories, principles, and practices. Knowledge of racial equity and racial justice in the context of behavioral health services. Knowledge and/or experience with change management as it relates to positive organizational change. Strong sense of urgency and problem-solving skills Excellent written and verbal communication skills Must be computer savvy and proficient in Microsoft Word, Excel and Outlook; experience with an EMR system and other systems required for the function of the position with the City of Dallas Strong interpersonal and engagement skills Strong organizational and time-management skills Ability to problem solve, exercise good judgment, and make sound decisions. Ability to support the agency's mission and demonstrate sensitivity to cultural diversity and workplace. Ability to juggle multiple projects with accuracy. Strong administrative skills Exceptional customer service skills, over the phone and in person, with individuals in service and internal/external partners Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention. QUALIFICATIONS EDUCATION AND EXPERIENCE: Required: Master's degrees with advanced licensure for independent practice, such as LCSW, LMFT, or LPC. Required: At least 1 year MH experience related to crisis or severe and persistent mental illness. Preferred: Bilingual English/Spanish. Preferred: Experience with trauma-informed services; Seeking Safety, Illness Management and Recovery, and Motivational Interviewing. Preferred: Crisis intervention experience or crisis hotline experience a plus DRIVING REQUIRED: Yes MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Ability to simultaneously use multiple screens to access systems and telephonic communication equipment. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment. Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Must pass an extensive background check to meet the 911 Call Taker Must pass an intensive background investigation and drug test. Must obtain a Texas Commission on Law Enforcement (TCOLE) certification during probationary period. No FELONY or Class A MISDEMEANOR convictions. No Class B MISDEMEANOR convictions within the last ten (10) years. No family violence convictions. Cannot currently be on deferred adjudication for any FELONY, Class A or Class B MISDEMEANOR. Texas Commission on Law Enforcement telecommunicator certification (TCOLE) required within 10 weeks of hire date. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Job DescriptionSalary: 18-23 Per Hour Job Title: Dispatch Center Specialist Department: Operations Dispatch & Logistics Reports To: Dispatch Center Manager / Director of Operations About HNS Recovery HNS Recovery is one of Americas fastest-growing and most respected repossession and asset recovery companies, recognized nationwide for integrity, performance, and innovation. With multiple branches across Texas and expanding into new markets, we lead the industry through technology, efficiency, and professionalism. Our new HNS Recovery Dispatch Center will serve as the heartbeat of our operation coordinating all recovery, transport, and logistics in real time to ensure maximum efficiency, accountability, and client satisfaction. Position Overview The Dispatch Center Specialist plays a vital role in ensuring smooth day-to-day operations of the fleet. This position requires strong multitasking, communication, and situational awareness skills to coordinate agents, LPR teams, and tow units across multiple markets. You will serve as the real-time link between management, field agents, clients, and law enforcement to ensure timely recoveries and operational excellence. Key Responsibilities Monitor and coordinate all live recovery orders in Clearplan, RDN, and client portals. Track vehicle locations, assignments, and status updates across multiple markets. Communicate directly with field agents and yard teams to manage incoming recoveries and releases. Utilize Verizon Connect, LPR camera systems, and yard video surveillance for asset tracking and safety oversight. Assign and dispatch recovery agents efficiently based on geography, priority, and availability. Maintain constant communication with agents during recoveries to ensure safety, compliance, and accuracy. Update and close client orders in real time to maintain transparency and performance metrics. Work closely with management to report KPIs, agent productivity, and recovery timelines. Ensure compliance with all TDLR, client, and company policies. Handle emergency calls and incidents professionally and escalate appropriately. Qualifications Previous experience in dispatching, logistics, law enforcement communications, or repo industry operations preferred. Proficient with dispatch software such as Clearplan, RDN, Verizon Connect, and Google Workspace. Strong multitasking and communication skills (both written and verbal). Ability to work in a fast-paced, high-pressure environment. Excellent organizational and problem-solving skills. Team-oriented, dependable, and detail-focused. Willingness to work flexible hours, including nights and weekends, as part of a rotating schedule. Preferred Skills Familiarity with LPR systems (DRN, MVTrac). Knowledge of repossession compliance and lienholder communication standards. Bilingual (English/Spanish) is a plus. Prior experience in a 24/7 operations or call center environment. What We Offer Competitive pay and growth opportunities within a rapidly expanding company. Paid healthcare, 401(k), and benefits package. Professional development through In House Training. High-tech facility with multi-screen command center environment. A culture of teamwork, integrity, and excellence Elite Teams Only. Join the Team That Sets the Standard At HNS Recovery, we dont just recover assets we set the bar for how professionalism and technology can redefine the repossession industry. If you thrive under pressure, love technology, and want to be part of something bigger, the HNS Dispatch Center is where you belong.

Join the TCI Team as a Dispatcher - $24/Hour | Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. 📍 Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. Note: This role requires the ability to drive box trucks as needed, including driver unload responsibilities. Successful candidates must be able to pass a DOT physical and a pre-employment drug screen. 💼 Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Overseeing and directing dispatch activities for several locations, including remote facilities Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. Operate box trucks as needed, including performing driver unload tasks. 🛠️ Skills & Qualifications Bilingual Preferred (Spanish) Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. Ability to drive box trucks and perform physical unloading tasks as required. Must be able to pass a DOT physical and pre-employment drug screening. Schedule Flexibility for night, weekend, or holiday coverage may be occasionally required. 💲 Compensation Hourly Rate: $24/hour Required: Box truck experience

Austin Bridge & Road is currently seeking an experienced Dispatch Coordinator for projects in North Texas. We excel at what we do and are looking for talented professionals that want to excel with us. The Dispatch Coordinator is responsible for coordinating outside and inside haul operations between plants, construction field operations and operations management. Responsibilities Review JWS tickets for carrier/vehicle correction (daily) Trucker invoices (1 to 2 day process) Review Haul Hub tickets for carrier/vehicle approval (and future invoicing) CMiC data entry Track insurance for all Owner/Operators New vendor set up Invoice coding (5 days/week-code, log, scan to A/P) Haul Ticket Research (misc. unsigned trucker tickets) Maintain rate sheet (jobs, aggregate, milling) Office supplies (order, stock, supply breakroom) Perform other duties as assigned Qualifications History of work with construction material and equipment haul operations required Familiarity with construction operations and familiarity with DOT regulations required Ability to work with customers and vendors to identify and resolve and document invoicing and scheduling issues required Familiarity with JWS required Knowledgeable with Microsoft Office required Must be efficient, organized and resourceful Haul Hub and CMiC experience preferred Applicants must be legally authorized to work for ANY employer in the United States. Austin Bridge & Road is unable to sponsor or take over sponsorship of an employment visa for this position. Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned. Austin Bridge & Road is an Equal Opportunity Employer. See the “Know Your Rights” poster available in English and Spanish. See the “Pay Transparency Nondiscrimination Provision” poster available in English and Spanish. About Austin Bridge and Road A leader in the heavy highway and transportation industry for more than 100 years, Austin Bridge & Road delivers asphalt and concrete services, and builds landmark projects such as complex highway interchanges, tollways, runways, bridges, rail projects, and water/wastewater facilities. To learn more about us, visit https://www.austin-ind.com/what-we-do/bridge-road. No Third-Party Inquiries Please This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so ( i.e. , payment must be required pursuant to the terms of a written agreement). Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company. Accessibility Note If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Primary Purpose Performs clerical and clinical work covered by standing instructions that requires general knowledge of department or hospital procedures. Also, transports patients around Parkland Health and outpatient clinics by wheelchair, stretcher, bed, or gurneys to ensure patient s safety. Dispatches patient transporters throughout the hospital as needed to provide consistent patient flow and throughput. Minimum Specifications Education High school diploma/GED. Experience Must have (2) years of experience as a patient transporter preferably in a healthcare environment. Prefer (3) years experience as a patient transporter preferably in a hospital environment, or any other relevant healthcare experience Equivalent Education and/or Experience None Certification/Registration/Licensure Must have current CPR-Heart Saver course completion card within 90 days of hire and/or placement from one of the following: American Heart Association American Red Cross Rescuer Must Have National Child Passenger Safety Certification within 1 year of hire. Required Tests for Placement None Skills or Special Abilities Must be able to read and write. Must be able to demonstrate a proven track record of providing assistance, answering complaints and expediting services. Must have very strong interpersonal skills and the ability to represent Parkland in a positive manner. Must exhibit caring, service-oriented behaviors toward people encountered and be able to defuse emotionally charged situations. Must be able to apply sound judgement toward satisfying a variety of questions and problems from patients and visitors. Must be able to follow both oral and written directions. Must be able to communicate effectively with patients, nurses, physicians and other hospital personnel. Must have basic math skills. Must complete within 1 year of hire and/or placement a Preventative Back Injury & Proper Lift Technique class and demonstrate proficiency. Must be proficient in internal application of Transport Tracking software. Must be able to rotate through dispatcher role for Transport Tracking. Responsibilities * In coordination with the Patient Transport leadership dispatches assigned staff. Ability to train new employees, providing day-to-day job assistance, teaching, and coaching new transporters on Patient Transport policies and procedures, as well as Infection Control guidelines and Customer Relations skills. Maintains daily workflow to ensure lunches are taken in a timely manner. * Utilizes EPIC Transport Dashboard to dispatch transporters throughout the hospital to ensure timely response to transportation requests. * Identifies ways to improve customer (internal as well as external) satisfaction and makes recommendations to supervisor. Works with supervisor to solve specific problems either on a one-to-one basis or in groups. * Provides child passenger safety education and completes car seat education checklists for all moms and babies. * Ensures that the customer departments are notified of delays, cancellations, and changes in the mode of transportation, as appropriate. Relays this information to the Transporter in a timely manner. Works with supervisor to solve specific problems either on a one-to-one basis or in groups. * Cross trained to cover and work the Acute and WISH discharge lounges and communicates with assigned dispatcher of the day when there is a need for additional transport assistance for the Acute and WISH discharge lounges. * Safely transports patients via stretcher or wheelchair to departments/areas of PHHS to help safeguard patients while on the campus. May include the transport of supplies and belongings during discharges within set standards. Transports critical care patients in unison with the appropriate clinical staff i.e., transport patient from ICU to Radiology. * Works with and communicates effectively with the Care Management and Pharmacy departments to ensure that discharge prescriptions are expedited, and the patient has the appropriate ride home. Maintains a positive working relationship with other area of hospital to include nurses, physicians and other Parkland staff in order to facilitate effective communication. * Greets incoming visitors, exchanges information, and takes appropriate standardized action to ensure contacts are made. Provides direction and assist patients, visitors, and other staff in getting to the appropriate areas. * Understands the importance of and consistently follows emergency code notification processes and procedures through appropriate use of telecommunications system. * Maintains files of documents. Posts, dates, and archives information to assure accuracy within the Access database. Completes discharge lounge log intake board for all patients. Types routine correspondence and reports daily and when requested. Updates the Access database daily with all patient information for the day. * Other duties may be required as assigned. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus. Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: Patient Care, Healthcare Administration, Infection Control, Medical, ICU, Healthcare

Summary Depending on the experience and qualifications of the successful candidate, those applicants with more experience will be eligible to hire in at a higher rate that commensurate with their experience. * APPLICANTS PLEASE NOTE* Once you've applied and met minimum qualifications, the following steps will be necessary to continue in the hiring process. * Preliminary Interview Form * Skills Testing * Interviews * Personal History Statement (25 pages) * Background Investigation * Polygraph Examination * Psychological Evaluation * Health Assessment and Drug Screen Responsible for using a computer aided dispatch system to answer all incoming emergency 9-1-1 calls and assisting police, firefighters, paramedics, and animal services officers in their daily tasks. Also responsible for answering incoming administrative lines and giving pre-arrival medical instructions to callers. Essential Functions and Other Important Duties Essential Functions: * Answers incoming 911, TTY emergency and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures * Assigns calls and report numbers * Dispatches animal services officers, police officers, firefighters, and ambulance services to calls for service * Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched * Confirms warrants for internal and external agencies * Monitors multiple radio channels and dispatches appropriate public safety personnel. * Ensures dispatch of officer requests for back-up or traffic-related assistance, etc. * Provides pre-arrival instructions for emergency medical calls and relays vital information to hospital emergency rooms when necessary * Maintains the accurate status of each officer on patrol, firefighters, EMS, and animal services personnel, including times in and out of service and locations * Documents all 800 MHz radio transmissions * Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers * Inputs and monitors teletype information, protective orders, and missing person reports from applicable regional, state, and national databases * Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries * Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver's license information, criminal histories, property information, and/or other related information * Maintains familiarity with major streets, public buildings, industrial plants, and the general geographic layout of the City of Denton, Texas including reading and understanding maps * Maintains regular and punctual on-site attendance Additional Duties: * Performs other duties as assigned Job Requirements Minimum Qualifications/Acceptable Equivalency: * High School diploma or GED equivalent * Must be able to type at least 40 words per minute corrected OR * Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job Core Competencies: * Ability to communicate effectively both verbally and in writing * Ability to form and maintain effective relationships with coworkers and customers Preferences: * Bilingual in Spanish and English * Prior experience as a Telecommunicator in a Law Enforcement Center Conditions of Employment: * Must pass a drug test, credit history check, criminal history background check, and social security number verification check * Must pass the CritiCall Skills Assessment * Must attend and successfully complete in-service training schools * Must obtain NCIC Telecommunicator Certification, Emergency Medical Dispatch Certification, TCIC/NCIC Certification and TCOLE Certification within one (1) year of employment. * Must have no Class A or Class B misdemeanor convictions in the past (10) years * Must have no felony convictions * Must pass polygraph exam, psychological exam, and credit check * Must pass a hearing test * Must pass a typing test with 40 words per minute corrected * Must meet civilian hiring standards of the Denton Police Department * A personal history statement must be submitted with each application (thorough background check) * Must be able to work rotating shifts, nights, weekends, and holidays * Please note Public Safety Dispatchers and Non-civil service Fire Department employees that are under the age of 36 at the time they are hired will be placed in the Fire Pension Plan. Environmental Factors and Conditions/Physical Requirements Physical Requirements: Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday. * Sedentary - lifting no more than 10 pounds * Light - lifting no more than 20 pounds; carry up to 10 pounds * Medium - lifting no more than 50 pounds, carry up to 25 pounds * Heavy - lifting no more than 100 pounds, carry up to 50 pounds * Very Heavy - lifting more than 100 pounds, carry more than 50 pounds Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency. Codes for "how often": Y = Yes N = No E = extensive (100-70%) M = moderate (60-30%) I = infrequent (20-10%) A = almost never ( Task: Code: 1. Standing: M 2. Sitting: E 3. Walking: M 4. Lifting: I 5. Carrying: I 6. Pushing/Pulling: A 7. Overhead Work: I 8. Fine Dexterity: A 9. Kneeling: M 10. Crouching: I 11. Crawling: A 12. Bending: A 13. Twisting: A 14. Climbing: M 15. Balancing: I 16. Vision: E 17. Hearing: E 18. Talking: E 19. Video Display: E 20. Other: Machines, Tools, Equipment and Work Aids: The essential functions of this position require the use of a computer and telephone daily in order to dispatch calls. Environmental Factors: The essential functions of this position are performed inside throughout the work year; requires shift work on a rotating basis, and incumbents are exposed to extremely high stress situations. This is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice. ADA/EOE/ADEA

Quigley Heating and Air, Farmers Branch, TX Proudly serving communities in the greater Dallas area for 75 years! We provide premium maintenance, installation, and repair service of heating and cooling systems for both residential homeowners and commercial properties. We are family owned and operated and continue to support our community with our family tradition of honesty, quality, and value. We are currently looking for a HVAC Service Dispatcher - Schedule Coordinator to join our team! This position requires a motivated person that is detail oriented and ability to work as a team member to ensure superior service to all our customers. Job Title: HVAC Service Dispatcher - Schedule Coordinator Work Hours: Monday - Friday and alternating On Call rotation Pay: $22.00 - $26.00 per hour, depending on experience + some commissions What we have to offer / Benefits: * Medical 70% paid for employee * Dental insurance * Vision insurance * Paid vacation - 40 hours, after 2 years 80 hours * 401K * 6 Paid holidays * Sick pay What you will be doing: * Answering incoming calls * Maintain the Service Technicians' daily schedules and verifying all information as each job is closed out * Schedule return trips with customers when parts are in for repairs. * Maintain the on-call schedule for service technicians. * Maintain customer database with current information. * Clear and concise communications with department managers, employees, and company customers * Job costing and some project & labor management. * Prepare service invoices and timecards for processing. Qualifications: * 2+ years of related experience in an office setting, dispatching, scheduling, or project coordination (or equivalent combination of education and experience). * Stellar customer service skills with the ability to build strong relationships. * Strong organizational skills and attention to detail. * Proficiency in MS Office Suite (Word, Excel), MS Outlook, and Adobe. * Experience with CRM databases * HVAC or similar industry experience is a plus. * Geographical knowledge of Dallas area/zip codes is a plus. Learn more about us: *****************

Job DescriptionBenefits: Company parties Competitive salary Dental insurance Health insurance Training & development Vision insurance Were looking for a detail-oriented, high-energy professional to join our Service Department. This position is responsible for dispatching technicians, coordinating job schedules, communicating with property managers, and supporting daily operations to keep our fast-paced field services running smoothly. This is a critical, front-line role that requires strong organizational skills, multitasking, and professional communication. Key Responsibilities: Dispatch field technicians across Texas based on job urgency, location, and skillset Monitor job progress, scheduling, and technician availability Maintain daily communication with customers and internal teams Ensure jobs are updated in software (e.g. FieldPulse/QuickBooks) with accurate notes, photos, and status Assist with service call intake, job creation, and scheduling Track job progress from dispatch to completion and follow up as needed Support ops manager with vendor coordination and materials tracking Help manage emergencies, job escalations, and service updates Ideal Candidate Will Have: 2+ years of experience in dispatch, scheduling, or operations (service industry preferred) Excellent communication and customer service skills Strong attention to detail and follow-through Ability to stay calm and organized in a fast-paced environment Proficiency in scheduling or dispatch software (FieldPulse, ServiceTitan, etc. a plus) Familiarity with property management or trade services (HVAC, plumbing, restoration, etc.) What We Offer: Full-time, in-office role with room to grow Supportive team culture with training and mentorship Competitive pay based on experience

Hourly Range: Hourly wage commensurate with experience and certifications. About SMU: SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor. About Department: The mission of the SMU Police Department is to maintain a working partnership with all members of the Campus Community to preserve life, maintain human rights, protect property, and promote the educational objectives of Southern Methodist University. The men and women of the SMU Police Department believe in a shared responsibility with our community to create a secure and inclusive environment that promotes and supports the educational process. About the Position: The Public Safety Dispatcher/ 911 Operator- Basic will have a wide range of responsibilities performed both independently and as part of a team. Primary duties include transmitting and receiving communications through the police radio system and managing a multi-line telephone system. The role also involves monitoring campus-wide fire and intrusion alarms and initiating appropriate response actions. Additional responsibilities include collecting and recording payments for fingerprinting services and bond transactions, addressing complaints and inquiries, and preparing detailed reports. The position requires proficient operation of various computer systems, including surveillance cameras, voice recording equipment, records management systems, and nationwide databases. This is classified as an "On Campus Essential" position. Essential Functions: * Receives complaints and inquiries from members of the university community by telephone, email, or in person at the service window. After assessing the information provided, the dispatcher deploys police, fire, or emergency medical services as appropriate using the radio communication system. * Maintains a computer-based log of all police activities. They document service calls and radio communications from officers in the CAD system and use the system to determine whether an officer has had prior interactions with a specific individual or vehicle. Additional responsibilities include submitting reports and updating reference manual. * Responsible for managing multiple computer systems, including a CCTV network with more than 2,000 cameras, fire and security alarm monitoring systems, 911 services, and a police blotter. * Collects and records payments for fingerprints, reports, and notary services. * Oversees and maintains all equipment within the emergency communication center to guarantee reliability and continuity of emergency response operations. This includes conducting regular inspections and reporting any malfunctions or technical issues to ensure all systems and devices remain fully operational at all times. * Must be available to work all shifts, including weekends and holidays, as assigned. The SMU Police Department operates 24 hours a day, 365 days a year. Education and Experience: A high school diploma or equivalent is required. An associate's degree is preferred. A minimum of one year of experience in a high-volume customer service environment is required, preferably in a dispatch center and/or security setting. Knowledge, Skills and Abilities: The Public Safety Dispatcher/ 911 Operator should possess excellent verbal communication skills, the ability to speak clearly and interact effectively in all circumstances. They must also show sound decision-making capabilities, problem-solving skills, and maintain composure while handling stressful situations. Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Ability to obtain TCOLE Telecommunications Operator License within 1 year of employment is required. Proficiency in utilizing Windows computer operating system and the Microsoft Office Suite (including Word, Excel, and Outlook) is required. Knowledge of records management systems is preferred. Preference will be given to candidates familiar with law enforcement terminology and procedures. Physical and Environmental Demands: Physical: * Sit for long periods of time * Bend * Reach above shoulders * Handle objects (dexterity) * Carry/lift over 25-50 lbs. * Kneel * Stand * Push/Pull Environmental: * Exposure to excessive noise * Around moving machinery * Exposure to marked changes in temperature/or humidity * Exposure to dust, fumes, gases, radiation, microwave * Drives motorized equipment * Work in confined quarters Deadline to Apply: Deadline date EEO Statement: SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Job DescriptionDispatch responsibilities include providing support to ensure efficient operations of the company. Supports clients and drivers through a variety of tasks related to heavy communication and follow up. Oversees the transport of confidential and time sensitive material. Familiar with a variety of company concepts, practices and procedures. Ability to effectively communicate via phone and email, ensuring that all duties are completed, and material is transported successfully and in a timely manner. The ideal candidate will have the ability to effectively multi-task in a fast-paced environment, demonstrate excellent problem solving skills, and must be detail oriented. This position is the primary communicator between clients of our organization and couriers. Client satisfaction and the ability to work well in a team environment are ideal for this position. Exceptional communication skills and a positive attitude are critical to success in this role. Responsibilities Dispatch incoming calls from clients to couriers and enter information into company software system Back up CSRs to take customer calls Assign and dispatch all will calls and STAT's Monitor online dispatch board for potential issues Add, change or delete scheduled stops in planning Research and resolve client issues quickly and accurately Communicate all client issues to direct supervisor Monitor status of deliveries and pickups to ensure timely delivery to client Assist couriers as needed to help ensure routes are completed to client expectations Review route sheets for accuracy Negotiate courier payout rates within company defined limits. Monitor and utilize web-based applications, tools, and reports Ensure policies and procedures as defined by clients and the company are being met Prepare SOP for each account; shift turnover Perform other duties as assigned Required Skills Previous customer service, supervisory, or retail management experience a plus Experience with courier software system a plus Must be extremely detail oriented, ability to prioritize and multi-task Ability to work effectively in a fast-paced environment Critical thinker with strong analytical skill set Ability to effectively communicate verbally and in writing at all levels of the organization Proficient computer skills such as MS Word, Excel and database programs

Reports To Lead Dispatcher Work Year Days 226 Primary Purpose Dispatch communications with school bus drivers and buses. Provide phone support for incoming/outgoing calls regarding buses and campuses, parents, District staff, and the community. Assist the Transportation Department in providing proper coverage of all routes, field trips, midday routes, and auxiliary routes/trips. Qualifications Education/Certification:High school diploma or GED required Some college preferred Valid CDL with passenger, air brake, and safety endorsements (preferred)20-hour TEA Safety certification class OR willingness to complete First Aid and CPR certification class OR willingness to complete Special Knowledge/Skills: Able to pass annual DOT physical/drug testing Good organizational and interpersonal skills Strong communication skills Must be able to work split shift Must be available to work Saturdays for field trip dispatch Flexible and open to change Ability to work together as a team with a spirit of cooperation Capable of responding in emergency situations Ability to drive or monitor a school bus Ability to pass annual and random DOT (Department of Transportation) physical/drug testing Ability to physically perform a front and back door bus evacuation Ability to physically perform CPR and First Aid techniques on the ground or floor Ability to walk the equivalent of at least one mile daily Ability to lift 30lbs and maneuver effectively in a school bus Experience: Minimum of 2 years of experience driving a school bus preferred Major Responsibilities and Duties Advise drivers on routes and schedule during route time or field trips. Activate emergency call procedures. Assign all substitute drivers and buses. Keep a daily operation summary for the dispatch area. Maintain log on all route-related incoming phone and radio calls. Maintain radio contact in regard to route designations with route buses and relay pertinent information. Provide drivers and staff directions regarding transportation of students in Frisco ISD. Keep calm in a busy office environment and in the midst of emergency situations. Drive or monitor a school bus when necessary.Support field trip operations. Other Duties as Assigned Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District. Work Relationships Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve. Working Conditions Mental Demands/Physical Demands/Environmental Factors:Maintain emotional control under stress. Continual sitting, reaching, kneeling, squatting and repetitive hand and arm motions. Prolonged use of computer. Intermittent walking the equivalent of at least one mile daily. Work outside and inside. Moderate exposure to extreme temperature (hot) and vehicle fumes. Frequent moderate lifting and carrying (up to 30 pounds). Work with frequent interruptions. Additional Considerations The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required Disclosure Statements The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services. Last review/revision date: 1/26/23

zTrip, North America's largest taxi network with over 6,000 vehicles in 38 cities, is hiring a Transportation Dispatcher in Dallas! We're looking for dependable, detail‑oriented professionals to coordinate daily transportation activity, support drivers, and ensure every trip runs smoothly. Shift: Tuesday - Friday 12PM-8PM Saturday - 12PM-12AM Responsibilities of a Transportation Dispatcher: Assign and schedule trips based on driver availability and customer needs Monitor real‑time fleet activity to maintain on‑time performance Communicate route details, updates, and schedule changes clearly and professionally Maintain accurate records of routes, vehicle assignments, and trip coordination Collaborate with dispatch and operations teams to improve efficiency Handle unexpected challenges with calm, solution‑focused professionalism Requirements of a Transportation Dispatcher: Experience in dispatching, logistics, scheduling, or transportation operations (preferred) Strong multitasking, problem‑solving, and organizational skills Excellent communication and interpersonal abilities Ability to stay focused in a fast‑paced, time‑sensitive environment Familiarity with dispatch systems, GPS tracking, or routing software (a plus) Valid driver's license required What We Offer of a Transportation Dispatcher: Competitive hourly pay Health, dental, vision, and life insurance Paid Time Off (PTO) + paid holidays 401(k) with company match Career growth opportunities within a rapidly expanding transportation network Supportive, team‑oriented work environment Why Work at zTrip? Join the largest taxi transportation network in North America Play a key role in delivering safe, dependable service across multiple cities Be part of a mission‑driven organization that values innovation, service, and community Make a meaningful impact in the evolving mobility and transportation industry Apply Today Ready to make an impact? Join zTrip Dallas as a Transportation Dispatcher and help keep our communities moving safely and efficiently every day. Apply now!

Department: Police Division: Communications Job Type: Full Time FLSA Status: Non Exempt Pay Rate: $26.11 hourly Dispatches police, fire, and emergency calls. Monitors and coordinates all public safety traffic. Answers emergency phone calls and responds accordingly. Transmits, receives, and relays teletype information. Ability to work all shifts (days, evenings, nights, weekends, and holidays) as required. Essential Job Functions 1. Transmits, receives, and coordinates radio traffic. 2. Answers emergency and non-emergency phone calls and relays information. 3. Sends and receives teletype information and relays it to appropriate personnel or divisions. 4. Maintains phone contact with public safety agencies. 5. Monitors and relays radio traffic on other frequencies such as city services and intercity. 6. Enters warrants and stolen and recovered items into computer system. 7. Operates TLETS/NLETS data terminal for various information. 8. Obtains and maintains TCIC/NCIC and CJIS access. 9. Must obtain certification as an Emergency Medical Dispatcher (EMD) through the National Academy of Emergency Dispatch (NAED). 10. Performs related duties as assigned. Skills, Knowledge and Abilities 1. Skills in thinking clearly, acting effectively in 911 emergency situations, and in making decisions with accuracy and astuteness. 2. Skills in typing (40 correct words per minute; skills test will be given). 3. Ability to handle several tasks simultaneously, most of which involve a high level of stress. 4. Ability to verbally communicate quickly and effectively with a clear and understandable voice. 5. Ability to deal with people in emotional, high stress situations. 6. Ability to learn basic criminal and traffic laws, code of criminal procedures, fire equipment and procedures, City of Hurst Municipal Code, Hurst Police Department General Orders Manual, and City of Hurst Personnel Policies and Procedure Manual. 7. Ability to learn radio procedures, computer-aided dispatch systems, and teletype guidelines. 8. Ability to obtain TCOLE Basic Telecommunicator License. 9. Ability to work cooperatively with co-workers. 10. Ability to sit for long periods of time. 11. Ability to learn and adhere to the City of Hurst Code of Ideals. 12. Ability to testify in legal proceedings. Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel Physical Demands: Standing/Walking: Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less. Sitting: Office Duties: Sits in the office about 80% of the day in chairs normally at a table or using a computer terminal. Carrying: May routinely carry objects of varying sizes and weights up to 50-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds. Lifting: May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds. Pushing/Pulling: Routinely may push/pull objects weighing 10 to 40 pounds. Bending: Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require. Reaching: Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet. Twisting: Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other. Hearing: Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks. Vision: Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks. Voice: Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks. Environment: Virtually all of the work day is indoors with rare instances of driving to locations. Hazards: Motor vehicle operation. Exposed to moving traffic control situations. Office Duties: Normal office environment. Occasional search of prisoners as needed. Equipment/Tools: Rare operation of motor vehicle under regular conditions. Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools). Products/Materials: Office Duties: Paper, glue, copier toner, and other common office products. Additional Demands: Subject to varying levels of stress in accordance with interaction with peers and others in office environment. Minimum Education, Certification, and Experience Requirements High school diploma or equivalent required. Experience with public safety and computer aided dispatch preferred. Valid State of Texas driver's license with good driving record. Applications accepted until the position is filled. City of Hurst is an Equal Opportunity Employer.

Department RC&E Employment Type Full Time Location Fort Worth, TX Workplace type Onsite Key Responsibilities Skills, Knowledge and Expertise Benefits About RC&E RC&E is a leader in the Industrial Refrigeration arena with 20 plus years of presence and over 100 years of collective experience in the industry among our founders. Our mission is to give our customers the highest level of refrigeration design and construction services that are second to none and perform these services at a fair market value. To be a leader and innovator in the newest technologies giving the customer the most modern and efficient designs allowing them to build their business well into the future of their ever-changing market ensuring the longevity of our company through customer satisfaction and repeat business. To guarantee quality, professionalism, integrity, and fairness to all.

Support the Service operation by contributing to the vision and ultimately executing the customer experience plan for the business. This would involve team members working together and managing all aspects of the Dispatching segment of the business and would include, scheduling, purchasing, and inbound phone calls from internal and external customers. Job functions and duties Primary Be the first line of communication for the Service Department as it relates to inbound/outbound calls Focus on delivering precise and correct information to customers. Entering in new Service Calls into Service Management system. Coordinate the purchasing of any materials needed based on the requirements of the work to be performed. Ensure timely scheduling based on both customer and technician availability. Work with other Dispatch Coordinators to ensure all calls are being scheduled and dispatched efficiently. Make sure calls requested by Strategic Accounts have been accepted and scheduled into CSUSA Fieldpoint system and ETA requirements are being met. Serve as additional back up to the other members of the Customer Experience team as needed. Manage and support customer relationships on behalf of the business to deliver high levels of service and retain key partnerships for the long term. Skills Ability to work in and contribute to a collaborative team environment. Review, target and ultimately make improvements (process driven) to improve the business and its customer service delivery. Be well organized in your approach to both day to day and longer-term work duties. Exhibit sound judgement related to customer communication, management, and team operations. Maintains a professional demeanor and always interacts professionally in all methods of contact. Experience, Education, and Job Requirements Candidate will have minimum experience of 3 years scheduling/dispatching experience. Utilization of the Microsoft Office Suite as an effective tool. Be engaged, be reliable, be an anchor in the business. Be a master communicator. Have a passion for providing top tier customer experiences.

Support the Service operation by contributing to the vision and ultimately executing the customer experience plan for the business. This would involve team members working together and managing all aspects of the Dispatching segment of the business and would include, scheduling, purchasing, and inbound phone calls from internal and external customers. Job functions and duties Primary Be the first line of communication for the Service Department as it relates to inbound/outbound calls Focus on delivering precise and correct information to customers. Entering in new Service Calls into Service Management system. Coordinate the purchasing of any materials needed based on the requirements of the work to be performed. Ensure timely scheduling based on both customer and technician availability. Work with other Dispatch Coordinators to ensure all calls are being scheduled and dispatched efficiently. Make sure calls requested by Strategic Accounts have been accepted and scheduled into CSUSA Fieldpoint system and ETA requirements are being met. Serve as additional back up to the other members of the Customer Experience team as needed. Manage and support customer relationships on behalf of the business to deliver high levels of service and retain key partnerships for the long term. Skills Ability to work in and contribute to a collaborative team environment. Review, target and ultimately make improvements (process driven) to improve the business and its customer service delivery. Be well organized in your approach to both day to day and longer-term work duties. Exhibit sound judgement related to customer communication, management, and team operations. Maintains a professional demeanor and always interacts professionally in all methods of contact. Experience, Education, and Job Requirements Candidate will have minimum experience of 3 years scheduling/dispatching experience. Utilization of the Microsoft Office Suite as an effective tool. Be engaged, be reliable, be an anchor in the business. Be a master communicator. Have a passion for providing top tier customer experiences.