Part Time Chicago Intermodal Dispatcher
Dispatcher job in Joliet, IL
Job Description
Join 247 Chicago, a dynamic player in the Intermodal transportation sector, as a Part Time Chicago Intermodal Dispatcher. Based in Joliet, Illinois, with the flexibility of a hybrid remote arrangement, this role offers an inviting work environment that aligns well with today's flexible work culture. As an Intermodal Dispatcher, you'll become an integral part of our passionate team, contributing to efficient operations and customer satisfaction. This position is ideal for someone who thrives in a fast-paced setting and possesses strong organizational skills. Your role will involve assisting with shipments and handling logistics requirements, ensuring timely deliveries while maintaining high standards of customer service. If you are looking for an engaging part-time opportunity to make a positive impact and further your career in logistics, we invite you to apply and become part of our success story at 247 Chicago.
Monday Through Friday
Hours need 2PM to 6PM.
When needed, Saturdays 8-12.
When needed, Sundays 8-12.
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Work from Home
Hands on Training
Home Work Equipment Provided
Weekly One on One Meetings
Team Building Events
Appreciation Lunches
Flexible Schedule
Home/Work Life Balance
Responsibilities
Dispatch Coordination: Manage and oversee the dispatch of intermodal shipments, ensuring timely delivery and pickup operations in coordination with the team.
Communication: Act as the primary point of contact between drivers, clients, and the logistics team, ensuring smooth communication and resolution of any issues.
Provide ETAs, updates, and appointment communication
Route Optimization: Develop and implement efficient routing plans that improve delivery times and reduce costs.
Scheduling: Maintain a consistent and reliable schedule for pickups and deliveries, keeping in mind client requirements and driver availability.
Documentation: Ensure accurate documentation and reporting of daily dispatch operations, keeping records up to date.
Customer Service: Provide friendly and professional support to clients, addressing all inquiries and concerns promptly.
When workload is lighter:
* Finalize daily paperwork
* Upload documents into our Truckman system
* Prepare next-day dispatch sheets, termination sheets, and work schedules
* Upload next-day container documents into Truckman
* Respond to operational emails requiring follow-up
* Support smooth end-of-day closeout
This role helps ensure strong coverage during peak hours and reliable handoff into the next day.
* Must be able to cover others during vacation time.
Requirements
Experience: Minimum 1-2 years of experience in a dispatch or related logistics role.
Knowledge: Familiarity with intermodal logistics and transport regulations is essential. Including the rails and distances with strong emailing know-how.
Communication: Excellent verbal and written communication skills.
Tech-Savvy: Proficiency in using dispatch software and other relevant tools.
Problem Solving: Strong ability to make quick decisions and troubleshoot under pressure.
Flexibility: Availability to work varied shifts, including weekends and evenings as needed.
Team Player: Ability to work collaboratively with a dynamic team and build positive relationships with both team members and clients.
Strong with Data Entry and customer service
Experience with intermodal dispatch, rail yards, or drayage
Familiarity with our Truckman app, TM3, Google Chat, and rail websites, Outlook
Dispatcher
Dispatcher job in Tinley Park, IL
Private Ambulance Company seeking mature individual to fill dispatch role within our 4 Company dispatch center.
Job details:
Answering incoming customer requests for Ambulance Transportation
Customer service
Ability to understand and use CAD dispatch system
Dispatching both non-emergency and emergency ambulances
Knowledge of Chicago Metro area and surrounding communities.
Prior ambulance dispatching preferred but will train the right candidate.
Company offers competitive pay, benefits (Health, dental, life Insurance) 401K, PTO (paid time off)
We look forward to meeting with you.
ALL OTHER EMPLOYEE BENEFITS CAN BE VIEWED ON OUR WEBSITE
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Auto-ApplyEvening Dispatcher
Dispatcher job in Lombard, IL
Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.
Roto-Rooter, America's premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but it's our future that has us so excited!
We have an excellent opportunity available for a EVENING DISPATCHER, located in our Chicago Call Center located in Lombard, IL. The hours of this shift will be from 3:30pm-12:00am, weekends and holidays as assigned. The hourly pay range for this position is between $19.00-$21.00, depending on experience.
Responsibilities
Liaison between our field technicians and customers nationwide.
Distribute jobs to field technicians.
Manage the workload of field technicians throughout the Eastern portion of the country.
Interact with customers to keep them informed of the status of their assigned field technician's arrival.
Relay necessary job information to the field technician.
Resolve any customer service issues.
Requirements
Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment
Able to multi task
Excellent customer service skills
Solid computer skills (Microsoft Word and Excel)
AS400 knowledge preferred
Benefits
At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Advertising Tags
#LI-DV1
CCC1
Not ready to apply? Connect with us for general consideration.
Auto-ApplyPublic Safety Dispatcher - NEW 2025
Dispatcher job in Crown Point, IN
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Customer Service Dispatcher
Dispatcher job in Merrillville, IN
Full-time Description
Proven IT is seeking to add to our dispatch team! The position provides excellent customer service while handling requests for service & dispatching technicians to service, repair, and maintain copy and print machines.
Responsibilities
Communicate with customers and create detailed work orders of the service requested.
Coordinate scheduling of work with customers, technicians, and other jobs/projects to maximize customer satisfaction.
Checks in with technicians via phone and email; provides them with hourly/daily updates regarding service call type, location, and scope of work.
Primary contact between the customer and the service department
Review technician's work orders and identify opportunities to quote additional repairs or new equipment, address warranty issues, and make sure all material is accounted for.
Accurately review all previous day field visits and send updates to customers, account managers, and service managers as needed.
Continuous management of the dispatch board throughout the day. Check all open calls and dispatch accordingly.
Work in progress report - Give status and scheduled completion date for each open and incomplete service order.
Performs additional duties as assigned.
Requirements
High school diploma or equivalent.
2 years of dispatching experience within a service or maintenance company.
Strong customer service skills.
Strong written and verbal communication skills.
Computer and analytical skills.
Ability to pass a pre-employment background check and drug screen.
Proficiency using MS Office, e.g., Excel, Word and the Internet for research.
English (reading, writing, verbal)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, or controls; reach with hands and arms; stop, kneel, or crouch; talk or hear; The employee uses computer, copier, faxing, and telephone equipment. The employee must be able to walk for short periods of time and sit, and stand for long periods of time. Ability to lift up to 50 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Benefits
GROUP HEALTH INSURANCE: After a 30-day waiting period, full-time employees (who work at least 30 hours per week) and their dependents, are eligible to enroll in health benefits through Cigna. Health options include a choice of 2 PPO plans, or a High Deductible Health plan. In addition, Dental benefits are available as well as a Vision PPO plan utilizing the EyeMed network. Proven also offers voluntary worksite benefits including critical illness and accident coverage, short-term disability insurance, supplemental life and pet insurance.
EMPLOYER PROVIDED LIFE/AD&D INSURANCE: After a 30-day waiting period, Proven IT provides a flat $25,000 Life Insurance benefit, administered by BlueCross BlueShield, to all full-time employees (who work at least 30 hours per week). Accidental Death & Dismemberment (AD&D) benefit payments are determined based on the type of loss incurred and are payable up to the full Life Insurance benefit amount. Life and AD&D Insurance coverage amounts are reduced at ages 65, 70 and 75.
EMPLOYER PROVIDED LTD: Long-Term Disability (LTD) insurance is an employer-provided benefit and provides protection from loss of income in the event that an employee is unable to work due to illness, injury, or accident for a long period of time. The elimination period is 90-days, and the maximum benefit is 60% of covered payroll up to $6000/month. This benefit is paid entirely by Proven IT and has no cost to the employee.
EMPLOYEE ASSISTANCE PROGRAM: All employees may utilize the Disability Resource Services through BlueCross BlueShield of Illinois to assist themselves and their immediate family with convenient resources to help address emotional, legal and financial issues. Telephonic counseling and web-based services are available as well as a limited number of geographically accessible face-to-face sessions.
401K PLAN: All employees are eligible after 120 days of service to contribute on either a pre-tax or post-tax (Roth) basis to the 401K plan, administered by Principal Financial Services. Proven offers an employer match equal to 100% of the first 3% of deferrals plus 50% of the next 2% of deferrals.
FINANCIAL ADVISORY SERVICES: Proven IT partners with Merrill Lynch to offer financial advisement to all employees. Merrill Lynch financial advisors are available to assist employees at no cost, with their 401k and retirement questions.
PERMISSIVE TIME OFF POLICY: Proven provides a competitive paid time off policy for all full-time regular employees after a 90-day waiting period. Proven IT empowers their employees to work with their managers and team to coordinate all time off. Managers may impose a limit to requests for time off based on performance and tenure.
PARENTAL LEAVE: Proven IT offers a generous parental leave policy for new parents. After 24-months of employment, Proven provides full-time regular employees with 90-days of paid Maternity leave and 10-days of paid Paternity leave. Employees with less than 24-months of service may take the same amount of unpaid time off.
FITNESS CENTER: Proven IT offers a free on-site fitness center at the Tinley Park headquarters office location to all employees 24/7, Monday through Friday. Employees utilize the gym equipment at their own risk.
Additional Compensation
This position is overtime eligible.
Salary Description $40,000 - 50,000 per year
Service Dispatcher
Dispatcher job in Naperville, IL
Job DescriptionDo you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk.
Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect!
To the qualified Service Dispatcher, we offer:
Competitive Compensation - $42,000 - $55,000 based on experience
Sign-On Bonus - Join our team and get rewarded from the start
Paid Overtime - Earn extra for the hard work you put in
Generous Paid Time Off - Start with 10 days of PTO per year plus holidays
Comprehensive Health Benefits - Medical, dental, and vision insurance
401(k) with Company Match - Invest in your future
Primary Duties of the Service Dispatcher:
Service Coordination & Scheduling
Prioritize and schedule service tickets for technicians.
Monitor the service board and follow up to keep tickets moving.
Balance workflow to match technician availability with client needs.
Client Communication
Act as the first point of contact for service requests.
Gather key details, triage issues, and route tickets appropriately.
Documentation & Process Support
Keep ticket notes, client details, and schedules accurate and current.
Maintain dispatch systems/workflows and recommend process improvements.
Operational Support
Track SLAs and response times to support service metrics.
Help prepare daily schedules, reports, and follow-up lists.
Professional Expectations for the Service Dispatcher:
Alignment with Company Values
Excellent Communication & Customer Service
Problem-Solving & Proactive Thinking
Time Management & Organization
Team Collaboration
Willingness to Learn & Taking Initiative.
Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois.
Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals.
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HVAC Service Dispatcher / Schedule Coordinator
Dispatcher job in Alsip, IL
Job Description
Amber Mechanical Contractors, Alsip IL.
We have been serving Chicago land and Northwest Indiana since 1959!
We are locally owned and operated, and are an industry leader in heating, AC, and indoor air quality, and have been providing quality services to our residential and commercial customers.
We have an immediate opening for a dynamic Service Dispatcher HVAC to join our team, someone with passion for serving customers, and stellar communications skills. This position is the initial contact with our customers and plays a vital role in providing administrative support.
Benefits:
Medical insurance
Dental insurance
Vision insurance
401K for retirement
Paid vacation
Paid holidays, flex days, and more!
Job Title: Service Dispatcher HVAC
Pay Scale: $25.00 - $28.00 per hour, Depending on Experience
Work Hours: 7:00 am to 4:00pm, Monday through Friday, with some overtime
What you will be doing:
Answering incoming calls
Schedule and coordinate all service calls as calls are received
Create dispatch ticket for all service calls
Dispatch technicians
Maintain the dispatch board / schedule
Forecast workload for 2 - 3 days out
Contact customers with a "Parts Pending" status as parts are received for scheduling
Follow up on all pending and recommended work with customers utilizing the pending work log
Maintain the maintenance agreements, scheduling, database information, customer hard files and renewals
Order parts for special orders
Update customer files as information is received from installation. (Extended warranties, equipment info, new customer information)
Maintain customer history files in database
Qualifications / Skills:
2 years related experience in customer service, schedule coordinating, dispatching or project coordinating, or equivalent combination of education and experience
Dispatching experience HVAC, plumbing, electrical, construction or similar industry experience desired, and we will train on the job
Advanced customer service skills
Microsoft Office Suite experience
Ability to cultivate and maintain strong relationships with clients and technicians
CRM database experience
Type 40 + WPM with accuracy
Strong organizational skills and high attention to detail
Geographical knowledge of service area is ideal
High school Diploma or equivalent
Dispatcher
Dispatcher job in Chicago, IL
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.
Outbound calls to pick-up locations.
Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.
Ensure sub-haulers meet company requirements prior to dispatching.
Outbound calls to sellers.
Solicit business.
Utilize cost effective vendors to meet company budget objectives.
Educate sub-haulers on company policies and procedures.
Maintain and archive documents.
Answer phone calls.
Collect payments on member deliveries.
Comply with Safety and enforce regulations.
Print checks.
Monitor incoming documents on the fax machine.
Print reports as needed.
Manage vendor relationships.
Performs other duties as assigned.
Required Skills & Experience:
Two years dispatch experience.
One year customer service skills experience.
High School Diploma or GED preferred.
Excellent customer service skills and attitude.
Excellent Communication Skills --verbal and written.
Excellent organizational skills.
Excellent time management skills.
Typing speed 45 words per minute.
Basic Ten key proficiency.
Basic Math skills.
Computer proficiency (MS Suite experience).
Ability to operate office equipment.
Multi- tasking.
Ability to work in fast paced/diverse environment.
Strong attention to detail.
Know geographical area as well as ability to read maps.
Work with minimal supervision.
Occasional Overtime as needed.
Bilingual Skill a plus.
Pay $23.40 - $26.31 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyIntermodal Dispatcher
Dispatcher job in Merrillville, IN
Evans Delivery Company - Merrillville, IN
Evans Delivery is an Intermodal trucking company located in Merrillville, IN with the Corporate Location in Schuylkill Haven, PA.
We handle both domestic and international freight generally within a 150-200 mile radius of Chicago & Indianapolis. Potential applicants are responsible for coordinating the picking up and delivering of freight from start to finish through communication between drivers, in-office staff and outside customers. Once fully trained, potential applicants will be asked to rotate an after hour emergency phone which may lead to evening and weekend work.
Requirements
Have 1 year of Intermodal dispatcher experience (knowledge of both domestic and international work preferred)
Effective communication / customer service skills through multiple platforms including phone and email
Strong computer skills
Tracing inbound containers
Scheduling delivery & pick up appointments
Keeping customers informed on the status of their loads
Exchanging load information with drivers so they can complete loads
Collecting load information from drivers
In / Out Times
Shipment Information (Piece count, wright & seal)
Be able to correctly REZ containers from one customer to another
Performing other tasks to assist lead dispatcher
Qualifications
High School Graduate
We Offer
Full Time Position
Paid Vacation
Medical Benefits
JOB CODE: FNK / CPK
Intermodal Dispatcher
Dispatcher job in Merrillville, IN
Job Description
Evans Delivery Company - Merrillville, IN
Evans Delivery is an Intermodal trucking company located in Merrillville, IN with the Corporate Location in Schuylkill Haven, PA.
We handle both domestic and international freight generally within a 150-200 mile radius of Chicago & Indianapolis. Potential applicants are responsible for coordinating the picking up and delivering of freight from start to finish through communication between drivers, in-office staff and outside customers. Once fully trained, potential applicants will be asked to rotate an after hour emergency phone which may lead to evening and weekend work.
Requirements
Have 1 year of Intermodal dispatcher experience (knowledge of both domestic and international work preferred)
Effective communication / customer service skills through multiple platforms including phone and email
Strong computer skills
Tracing inbound containers
Scheduling delivery & pick up appointments
Keeping customers informed on the status of their loads
Exchanging load information with drivers so they can complete loads
Collecting load information from drivers
In / Out Times
Shipment Information (Piece count, wright & seal)
Be able to correctly REZ containers from one customer to another
Performing other tasks to assist lead dispatcher
Qualifications
High School Graduate
We Offer
Full Time Position
Paid Vacation
Medical Benefits
Dispatch Coordinator - 2nd Shift
Dispatcher job in Elmhurst, IL
Do you prefer a later shift that gives you your mornings and afternoons free? Join CWF Restoration, a fast-growing, industry-leading company where your energy, empathy, and quick thinking can shine during the crucial after-hours period.
We're looking for a Dispatch Coordinator who is passionate about helping people, even after regular business hours. You'll be the voice of calm and coordination during urgent restoration situations - making a real difference when it matters most.
What You'll Do (4 PM - 11 PM):
Be the first point of contact for evening customer calls, providing reassurance and professional assistance
Use our state-of-the-art internal systems to prioritize customer needs and keep operations flowing
Dispatch our expert field teams with speed and accuracy to ensure timely response
Communicate with customers clearly and compassionately
Follow up on open cases via email and phone to ensure customer satisfaction
What We're Looking For:
Someone who thrives in a high-energy, fast-paced environment
A self-starter who enjoys working independently and with purpose in the evening
Excellent organizational and multitasking skills
Confident communicator, both over the phone and in writing
Strong computer literacy and attention to detail
Why You'll Love It Here:
Work a steady 4 PM - 11 PM shift remotely (
outside of training
)
Competitive salary ($45K-$60K)
Comprehensive benefits package: medical, dental, vision, and 401(k)
Dispatcher
Dispatcher job in Frankfort, IL
At King Heating Cooling and Plumbing, we're known for our outstanding customer service. Since 1968, people throughout Chicago and Northwest Indiana have counted on King for quality services and fast repairs. We're proud to be one of the most trusted and best reviewed heating companies in Chicago. Due to rapid growth, we are looking to add a top of the line Dispatcher who genuinely cares about the customer and wants to exceed their expectations.
Come work with a company that treats their customers like they are royalty!
Why work for King Heating Cooling and Plumbing?
Base Salary plus unlimited commissions/spiffs
We provide a company-matched 401k
We offer full benefits for you and your family! Including Health, Life, Dental and Vision Insurance
Paid Holidays & Vacation
World-class environment
Responsibilities:
Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed
Schedule return trips with customers when parts are in
Maintain customer database with current information
Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times
Provide accounting with current billing information
Prepare service invoices and send out
This person will be responsible for answering customer calls for service and dispatching technicians
Efficiently rerouting technicians to different areas/calls throughout the day
Qualifications:
Prior experience working as a dispatcher for a HVAC/Plumbing company
Service Titan experience
Must be willing to undergo a background check
Must pass a drug screen
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Please submit a copy of your resume for consideration.
Auto-ApplyDispatch
Dispatcher job in Chicago, IL
The Dispatcher coordinates the dispatch of vehicles and monitors what is happening with officers on the shift, incident tracing, and logging of shift reports and other duties. Receives and responds to a variety of emergency and non-emergency services and complaints.
Determines and assigns the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes.
Ask questions to interpret, analyze and anticipate the caller's situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.
Monitors and operates a radio console and computer equipment.
Relays work orders, messages, and information to or from officers, supervisors, using telephones or two-way radios.
Prepares daily work and run schedules.
Oversees all communications within specifically assigned territories.
Monitors personnel and/or equipment locations and utilization to coordinate service and schedules.
Records and maintains files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
Performs other related duties as assigned.
The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work.
Minimum Qualifications
High School Diploma or G.E.D. test certificate required. Associate degree preferred.
Minimum of one (1) year experience in a call center environment required.
United States citizenship.
18 years of age at the time of application submission.
Knowledge, Skills, Abilities, and Other Characteristics
Active listening skills.
Ability to assess and evaluate situations effectively.
Ability to identify critical issues quickly and accurately.
Ability to provide relevant feedback and information necessary for improving efficiency.
Demonstrates good attention to detail.
Ability to audit and edit daily/weekly reports and forms.
Must maintain strict professionalism and confidentiality in dealing with sensitive information.
Good verbal and written communication skills; ability to convey information and explain or discuss office policy and procedures with others in person or by telephone.
Must be able to multi-task.
Must follow all AGB policies and procedures.
Ability to develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments, and supervisors.
Ability to use logic and reasoning to reach conclusions and approaches to problems.
Ability to effectively understand and communicate in English (verbally and in writing).
Highly accountable, reliable, and prompt, with a strong work ethic.
Must display exceptional customer service and communication skills.
Remain flexible to ever changing environments; adapt well to different situations.
Ability to maintain satisfactory attendance and punctuality standard.
Neat and professional appearance.
Must be able to handle pressure of working with a high volume of the general public (constantly to occasionally depending on assignment).
Demonstrates proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.
Physical Requirements
[This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements.]
Ability to sit at a desk for a large portion of the day.
Extensive reaching, bending, and moving of objects and materials up to 20 pounds.
May require periods of walking throughout the facility.
May require periods of standing.
Ability to effectively communicate (hear and respond) 10 codes through the intercom/radio transmission monitoring system.
Ability to effectively operate and utilize a computer.
Must be able to work longer hours based on departmental needs.
Ability to work near moving mechanical parts or in outside weather conditions. Will be exposed to wet and/or humid conditions, fumes, toxic or caustic chemicals.
Ability to operate in a moderately noisy work environment.
Hiring Requirements
Valid PERC card obtained within 90 days of date of hire.
Pass a pre-employment drug screen and background check.
Must be able to work standard hours with occasional weekends and/or evenings.
Dispatcher
Dispatcher job in Chicago, IL
Join Our Team as an Operations Dispatcher (Hybrid / Driver Ready)
Are you an experienced professional looking to take the next step in your career? At Trans One, Inc. , we're searching for a motivated and detail-oriented Operations Dispatcher to join our team. With a focus on efficiency and reliability, we pride ourselves on delivering exceptional service to our clients while fostering a supportive and collaborative work environment.
About the Role
As an Operations Dispatcher, you'll play a key role in ensuring smooth day-to-day operations. This hybrid position requires a candidate who is not only adept at managing dispatch tasks but is also ready to step into a driver role when needed. If you thrive in a fast-paced environment and enjoy wearing multiple hats, this might be the perfect opportunity for you.
What You'll Be Doing
Your responsibilities will include:
- Coordinating and managing dispatch operations to ensure timely deliveries and pickups.
- Communicating effectively with drivers, customers, and other team members to address scheduling and logistical needs.
- Monitoring routes and schedules to optimize efficiency and minimize delays.
- Stepping into a driver role when required to support operational needs.
- Maintaining accurate records and documentation for dispatch and driver activities.
- Troubleshooting and resolving any operational challenges that may arise.
What We're Looking For
To succeed in this role, you'll need:
- 3 years of experience in dispatching, logistics, or a related field.
- Strong organizational and multitasking skills to manage multiple priorities effectively.
- Excellent communication abilities to coordinate with team members and clients.
- A proactive and flexible attitude, with a willingness to step into different roles as needed.
- Familiarity with Microsoft Teams is a plus.
Why Join Trans One, Inc?
At Trans One, Inc., we believe in creating a workplace where our team members feel valued and empowered. While this position does not include additional benefits, you'll have the opportunity to work in a dynamic environment where your contributions make a tangible impact.
Our Culture and Values
We are a team that values Safety, hard work, adaptability, and a commitment to excellence. At Trans One, Inc., we foster a culture of collaboration and respect, ensuring that every team member has the tools and support they need to succeed.
Ready to Apply?
If you're ready to bring your expertise and enthusiasm to our team, we'd love to hear from you! Apply today and take the first step toward a rewarding career with Trans One, Inc.
Trans One, Inc.is an equal opportunity employer." help me create some screener questions
Police Dispatcher
Dispatcher job in River Grove, IL
Essential Function: Receives incoming telephone calls, persons who walk-in and police radio communication. Screens, directs and dispatches and documents communications. Qualifications Education: High school diploma or equivalent Skills: Ability to use computer efficiently; clear speaking voice and ability to interact with people; ability to prioritize and multi-task in a fast-paced environment; ability to write and type at a professional level in regards to English grammar and spelling; remain calm in high-stressed situations; communicate effectively with the general public, co-workers, and emergency service agencies both verbally and in writing; ability to work in a team environment and be able to maintain confidentiality
Responsibilities
1.Answer incoming emergency and routine assistance calls for the Police Department.
2.Independently assess need and urgency of requests and situations and dispatch emergency response personnel including law enforcement personnel and mutual aide personnel to incident/accident scenes.
3. Receive and accurately relay/transcribe information, messages and requests for the Communications Center.
4. Enter data and information into Triton College Police Department and State computer databases.
5. Operate radio and telecommunication systems including UHF & VHF mobile and portable radios, fax machines, and telephones.
6. Maintain knowledge of current communication policies and procedures and state, national and local dispatch standards.
7. Participate in on-going training.
8. Answer telephone requests for information, performs emergency warning notifications, perform clerical and general office functions, and provide court testimony as required.
9. Monitor burglar and fire alarms, and notify appropriate person/agency as required, operates LEADS system: Enters stolen vehicles/items, missing persons and other information, maintains logs, record and file as required.
10. Operate closed circuit television systems and numerous interior and exterior controllable cameras throughout campus.
11. Other duties as assigned.
Dispatch Supervisor
Dispatcher job in Chicago, IL
Transdev in Melrose Park, IL is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety.
* This position is located in Melrose Park, IL
Transdev is proud to offer:
Non-CBA Position:
* Competitive compensation package of minimum $25.00 - Maximum $27.00
Benefits include:
* Vacation: up to two (2) weeks
* Sick days: 5 days
* Holidays: 12 days; 8 standard and 2 floating
* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
* Oversee and assist road service and trip performance measures, i.e. route start time, on-time performance, incidents, oversee dispatch performance
* Respond to customer questions and concerns about no shows, cancellations, and missed trips.
* Manage vehicle operator emergency situations & escalated calls.
* Supervise staff on weekends and evenings.
* Manage department reports and other communication tools.
* Train new employees.
* Other duties as required.
Qualifications:
* High school diploma or GED equivalent
* Minimum of 2-3 years of transit supervisory experience preferred.
* Excellent communication & interpersonal skills.
* Must be able to work shifts or flexible work schedules as needed.
* Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not
authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
* Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
* Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
* Push and pull objects up to XX pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
* Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the
U.S.).
* Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to
operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev
U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by
110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by
our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable,
and innovative solutions that serve the common good. Find out more at ****************** or watch an
overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The
physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial
consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,
religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy
Job Category: Operations Support
Job Type: Full Time
Req ID: 6324
Pay Group: DVF
Cost Center: 55443
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Dispatch Supervisor
Dispatcher job in Chicago, IL
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch department. He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making proactive adjustments to maximize on time performance and productivity; demonstrate effective use of scheduling software, two-way radio communication, telephone, and data analysis skills.
Job Responsibilities:
* Manages and coordinates technical workforce job completion.
* Customer complaint resolution.
* Obtain daily service disruptions in Excel Workbook.
* Oversee improvement in customer satisfaction and dispatch satisfaction.
* Maintain a professional demeanor and appearance.
* Ensure that dispatch personnel are effectively performing linked function between the operators and customers by monitoring the responses to customer service requests and by ensuring appropriate prioritization and dispatch of service requests to Senior Management.
* Provide subordinate coaching and assistance when required.
* Communicate with Management as needed to maximize efficiencies and resolve issues.
* Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees.
* Interviews applicants; Handles employee grievances and complaints.
* Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner.
* Monitor real time call flow, inbound dispatcher availability, Service Levels and other critical call statistics to ensure calls are answered in a timely manner and abandon calls are minimized.
* Fill in as a Dispatcher when required.
* Recommend promotions.
* Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance.
Qualifications
Talent Requirements:
* College Degree in Business Management or Administration or will have degree within the next six (6) months.
* Ability to manage multiple projects while managing 7 day/week operations.
* At least three (3) to five (5) years successful supervisory experience preferred.
* Ability to effectively lead a diverse group of individuals to successfully achieve the goals of the Dispatch Department.
* Ability to learn and demonstrate efficiency in the use of Trapeze.
* Strong customer service skills.
* Ability to work independently and follow directions.
* Ability to adapt and remain flexible in a dynamic environment.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
Auto-ApplyLocal Intermodal - Over 1,000/week
Dispatcher job in Chicago, IL
Over $1,000/week Need Hazmat in 60 Days CALL ADAM AT 877-375-3451 TO APPLY. After Hours 479-879-3700 Apply Online at www.CareersOnWheels.com/ApplyNow/ We need 2 Class A drivers for LOCAL positions. Great Pay. Paid Weekly & Paid Orientation. Loads are preplanned a DAY in ADVANCE. Drive a newer model tractor with great benefits for the driver and these family jobs are filling quickly.
This position offers benefits options for an individual or a family, including medical, dental, prescription, life insurance and more. Company drivers can also choose to enroll in a 401k with company-matched funds. Don't miss your opportunity to drive on this account.
Big Company = Big Company Benefits
· Medical / Health insurance
· Vision Insurance
· Dental Insurance
· Paid Vacation
· 401k Plans from day one
Advancement possible after 90 days
Professional drivers only. Please must have at least 4 months of recent verifiable Class A DOT Regulated truck driving experience OR 1 year in the last 5 years. No more than 3 moving violations in the past 3 years.
CALL 877-375-3451 TO APPLY. ASK FOR ADAM. After Hours 479-879-3700.
Apply Online at www.CareersOnWheels.com/ApplyNow/
Lead Scheduler / Energy Services Dispatcher (Part-time)
Dispatcher job in Lombard, IL
SmartWork Energy and our independent brokers are innovating the way businesses use and conserve energy. Not just an energy sales company, we are a TECHNOLOGY company with an Inspired Vision: to empower businesses of all sizes and consumers with efficient connectivity and supply solutions, educating them on information they will need to reduce monthly costs and minimize their carbon footprint.
If you are highly organized, great with customer service, have professional phone and in-person communication skills - we may have a position for you to earn part-time income on an opportunity that is start-up in spirit and can only get better. Join us and the fast-growing Internet of Things (IoT) marketplace- a billion-dollar business opportunity that will immediately impact your earnings potential and our planet in positive ways!
Job Description
Review leads from various on-line marketing apps/sources for specific Smartwork jobs and tasks. Reach out professionally and politely in negotiating work to be completed, costs and scheduling logistics with firm organization around calendar management in GSuite / Gmail environment. Send written confirmation for each set appointment and post-job surveys.
Identify needs and generate new consulting meetings for our sales team whenever opportunities arise for Energy surveys for office building locations.
Qualifications
High School or GED equivalent, and 1 or more years customer-facing work experience required. A polished blend of Marketing and sales, with dispatch or scheduling logistical background a plus. Familiar as user for services apps like Thumbtack, AngiesList, HomeAdvisor, Takl, or similar. Able to manage Google/gmail calendar from multiple identies on laptop or smartphone. No phone provided, need to be proficient on managing activity through mobile apps and field or make calls on your own phone.
Additional Information
The right Lead Scheduler earns these Benefits:
Training- Ongoing education and 2-week "in-job" Training with regular follow-up educational opportunities. Free webinars and independent professional development.
Materials - Presentation Materials and selling collateral are provided in hard copy and digitally.
Pay - The SmartWork Energy Lead Scheduler position pays for performance - with compounding residual monthly commissions and offers unlimited earning potential. Top performers earn promotions rapidly.
Medical - As this role is defined as part-time, our Smart Work energy Alliance affiliates are not offering health, dental, vision or life insurance benefits in 2018.
SmartWork Energy Partners is an Equal-Opportunity employer
Service Dispatcher (Customer Service)
Dispatcher job in Winnetka, IL
Job DescriptionDescription:
Raynor Garage Door Company is a third-generation, family-owned business proudly serving the Northfield, IL area since 1948. We specialize in the installation and service of garage doors, openers, gate operators, and access control systems for residential and commercial clients.
We are currently seeking a high-energy, detail-oriented team player to join our office staff as a Service Advisor/Dispatch coordinator. In this role, you'll be the first point of contact for customers, helping them schedule appointments, resolve issues, and stay informed throughout the service process.
Key Responsibilities
Provide excellent customer service by phone and email
Accurately understand customer needs and offer appropriate solutions
Schedule service appointments and coordinate technician assignments based on skill set and availability
Dispatch technicians to job sites and monitor work progress
Communicate job status updates to customers in a timely and professional manner
Maintain and update customer records and service history
Review active jobs to ensure quality, timeliness, and customer satisfaction
Explain warranty policies and service coverage to customers
Recommend additional services or current promotions when applicable
Keep your work area organized and maintain a professional appearance
Requirements:
Job Requirements:
Strong customer service skills (phone and/or in-person experience)
Excellent communication and multitasking abilities
High school diploma or GED
Proficient with Microsoft Word, Excel, and Outlook
Strong attention to detail and organizational skills
Ability to work in a structured environment and collaborate with a diverse team
Must be results-oriented and able to manage multiple tasks efficiently
Valid driver's license
Must pass a pre-employment drug screening
Preferred:
Prior experience in a service or dispatching role
Experience with Microsoft Dynamics (Great Plains) or ACT! CRM
Benefits available to Customer Service Adviser include:
401(k) Plan
Paid Time Off Program
Company Closes in Observance of Major Holidays
Available Medical & Dental Insurance
Company-Supplied Work Clothes