After Hours Night Dispatcher
Dispatcher job in Clarksville, IN
Summitt Trucking, LLC is a family-owned and operated Transportation and Logistics company known for its trusted partnerships with customers and team members across the continental United States. Offering a range of reliable and cost-effective services, Summitt excels in meeting customer demands for efficiency and success with state-of-the-art technology and high visibility in supply chain management. The company leverages cutting-edge tools, track-and-trace technology, and in-cab communication for seamless freight transport. Proudly focused on building partnerships, Summitt strives to exceed service expectations while providing tailored, competitive transportation solutions.
Role Description
This is an on-site, full-time position for a After Hours dispatcher role located in Clarksville, IN. Responsibilities include Dispatch company drivers and owner operators, evaluating options available and make decisions based upon the needs of the business, communicate directly with customers and drivers to resolve issues that may arise, track drivers to ensure loads are delivered on time, identify and correct issues and maintain open communication with drivers, customers and internal personnel, contact shop personnel or vendors as needed for breakdowns or repairs, handle accident and injury phone calls and make decisions based upon those calls, utilize Samsara for communication, and other duties may be assigned as needed.
Qualifications
Knowledge and skills in trucking, freight coordination, and supply chain management
Strong problem-solving, communication, and teamwork abilities
Experience with transportation management systems, track-and-trace technology, and in-cab communication platforms
Ability to manage time effectively and prioritize tasks in a dynamic environment
Proficiency in technology and tools used for logistics optimization
Previous experience in transportation or logistics roles is preferred but not required
High school diploma or equivalent required; further education in logistics, transportation, or business is a plus
A proactive attitude and commitment to delivering excellent service
Dispatcher - Animal Services (PAWS)
Dispatcher job in Murfreesboro, TN
Annual Salary - $38,286 - $41,087 Rutherford County Animal Services (PAWS) is seeking a reliable Dispatcher to provide administrative, dispatch, and customer service support for daily operations. This role involves answering phones, processing documentation, entering calls into the Chameleon system, maintaining records, and assisting the public.
Key Responsibilities
* Answer and route telephone and pager calls
* Provide customer service and respond to routine inquiries
* Enter calls and activities into Chameleon
* Process and maintain records and documentation
* Prepare reports and correspondence
* Perform data entry and verify accuracy
* Coordinate communication between staff, agencies, and the public
* Maintain confidentiality of sensitive information
Minimum Qualifications
* High school diploma or GED
* Two (2) years of administrative, office support, or customer service experience (or equivalent)
* Proficiency with computers and office software
* Valid Tennessee driver's license
* Ability to work scheduled hours at an assigned workstation
Communications Dispatcher - Full Time
Dispatcher job in New Albany, IN
Job Description
The New Albany City Police Department is seeking Communications Dispatchers to respond to emergency and non-emergency calls for assistance and information. Dispatchers provide communication support services for the New Albany City Police and related emergency services for the City. This position is responsible for the day-to-day operations specific to a communications center, providing the citizens of the City of New Albany with prompt and professional service regarding any and all emergency and non-emergency calls that are received within the Center.
SPECIFIC DUTIES AND RESPONSIBILITIES: "*" denotes an essential function of the job
A. *Performs all key tasks and duties of a dispatcher.
B. *Answer all calls promptly and professionally and maintain a calm demeanor at all times.
C. *Maintain calm in radio transmissions during hectic and/or dangerous situation and make every attempt to calm angered, distraught and/or frightened callers.
D. *Immediately dispatch the appropriate party to respond to the caller; Fire, police and/or EMS.
E. *Provide general information to the public and refer calls to appropriate agencies.
F. *Maintain an accurate log of incoming calls service request and action taken.
G. *Test and inspect all equipment as required and immediately report any problems to management.
H. *Follow all applicable safety rules and regulations at all times.
I. *Monitor radios and/or security cameras.
J. Send all Media inquiries to the Chief of Police to handle.
K. Assist with training new personnel.
L. Performs other duties as assigned.
STANDARDS OF PERFORMANCE:
A. Demonstrate informative and professional assistance when working with vendors, co-workers, and the public.
B. Act independently and originate new procedures and new approaches to problems.
C. Display excellent verbal and written communication skills.
D. Maintain initiative to preserve the flow of work.
E. Ensure commitment and follow through to deadlines.
F. Sustain interpersonal relationships which encourage openness, candor and trust, both internally and with the general public.
G. Complete projects and/or reports in accurate and timely manner.
H. Maintain City information in a confidential manner.
I. Work as a team member.
J. Display professional appearance, warm demeanor and positive attitude.
K. Be a motivated self-starter.
L. Be accurate, efficient and organized at all times.
MENTAL AND PHYSICAL REQUIREMENTS:
A. Understand, respond to, and apply complex concepts, information and instructions including policies, procedures, laws and/or regulations.
B. Engage in frequent interpersonal interactions that are stressful and sensitive in nature and do so with tact and diplomacy.
C. Work extremely well under pressure and highly stressful situations and remain calm and in control at all times.
D. Manage multiple tasks simultaneously.
E. Stand, walk, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl occasionally.
F. Sit for extended periods of time.
G. Think and apply good and reasonable judgment, discretion and initiative in accomplishing all functions.
H. Work effectively despite sleep pattern disruptions as a result of rotational and irregular shift work and overtime.
I. Lift and/or move up to 10 pounds occasionally.
J. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
K. Ability to hear, understand and respond verbal information in person, by phone and by radio, including with difficult to understand callers.
L. Must speak clearly and concisely in English.
M. Hear, understand and respond using radio transmitters and receivers, radio consoles, telephone and radio headsets, multi-line telephone systems and complex communications equipment.
N. Ability to see, read, and understand written information and instructions in all forms, including handwritten, hard copy or electronic communication formats.
O. Ability to see and use all related communications equipment including radio transmitters and receivers, radio consoles, telephone and radio headsets, multiline telephone systems, computer consoles and data communications terminals.
WORKING ENVIRONMENT AND CONDITIONS:
A. This position requires working in the internal environment around dispatcher and/or police equipment.
B. This position requires a flexible work schedule; night and/or weekends may be required.
EDUCATION, EXPERIENCE AND TRAINING:
A. Minimum of high school diploma required; some college preferred.
B. At least three years of progressively responsible communications dispatching experience, preferred.
C. Knowledge of CAD and E911 equipment required.
D. Previous customer services experience, preferred.
E. Ability to handle a high volume of incoming calls while maintaining proper phone etiquette and a high level of professionalism at all times.
F. Willingness to take on additional tasks as assigned.
EQUIPMENT AND TOOLS:
This position requires use of computers, keyboards, office equipment and similar specialized technical and electronic equipment commonly found in communication centers.
911 Dispatcher/Telecommunicator
Dispatcher job in Florence, KY
Job DescriptionDescription:
Responsible for the proficient operation of the communication and dispatch functions of the shift. Duties include those of the call taker as well as all radio positions. This employee reports directly to the assigned Shift Communications Supervisor of PSCC.
Major Essential Duties
Answers 911 and 7 digit non-emergency phone lines in a timely and courteous fashion
Enters information received into the Computer Aided Dispatch system in a timely, accurate, and complete fashion
Handles radio communications
Dispatches appropriate personnel via radio, or other approved method, any and all calls and requests in a timely, accurate and courteous fashion
Responsible to complete requests for information and contacts as requested by public safety agencies operating in the field, including but not limited to phone calls, and other information systems including LINK, NCIC, , E-Warrant System, and paging system
Provides accounting for activities of all public safety personnel and equipment as reported to PSCC via radio and telephone by entry into the CAD system
Responsible for carrying out all policies, general orders and directives for the Communications Section.
Handles all communications assigned to their respective position and assists other telecommunicators as part of the team. Maintains situational awareness within the Center via passing of voice and written data to and from other operators within the Center. Must be able to multi-task while listening to both traffic on the station and dialog within the room.
Operate LINK, NCIC, AVIS, DLIC, NLETS, Criminal History III and other computer system inquiries as requested by Law Enforcement member agencies as regulated by applicable Federal, State, and local rules, regulations, statues, ordinances, policies and operating procedures.
Assists in development of all Standard Operating Procedures for dispatch.
Trained and complies with all Federal, State, and PSCC rules, regulations, standard operating procedures, general orders, and directives for the Communication Section.
Enters and process warrants and protections orders.
Other duties as assigned.
Supervisory Responsibilities
In the absence of Shift Supervisor may be appointed as Acting Shift Supervisor to perform and carry out their duties.
Relationships
Operators work in close relationship with Shift Supervisors keeping them apprised of daily operations. This position is closely monitored and supervised.
Requirements:
Qualifications
Education and/or Experience
Graduate of standard high school, or equivalent supplemented with some experience in computers and customer service. Any combination of experience and training which provides the desired knowledge, skills and abilities required.
Language Skills
Ability to communicate effectively in English both orally and in writing
Ability to create shift reports
Ability to assist in the development of all standard operating procedures in dispatch
Mathematical Skills
Able to multiply, divide, add and subtract
Demonstrate the ability to read maps
Reasoning Skills
Ability to solve practical problems
Ability to be patient and objective
Problem solving and resolution
Certificates, Licenses, Registrations
The ability to obtain
State Telecommunicator Certification(TIPS)
Criminal Justice Information System Certification(CJIS)
Appropriate National Incident Management Certifications (NIMS)
Emergency Medical Dispatch (EMD)
Other Knowledge and/or Skills
Have knowledge of the operation of a copy machine, computer, fax machine and other related office equipment.
Ability to keep accurate records
Strong file organization skills
Ability to work under close supervision
Physical Demands
While performing job duties, the employee could reasonably be expected to sit, stand or walk and hear, reach with hands and arms, use hands to type, handle paper and file. Must be able to lift or move up to 20 pounds
Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus
Must be able to pass an audiogram test for hearing
Must be able to file, bend and stoop at file cabinets and lift ledgers as needed
Work Environment
The work environment is considered a standard office environment. It has a noise level that is Low to Moderate.
Comments
An employee in this job must display the following:
Positive and Professional Attitude
Be a team-player
Must be able to take instruction
Must be dependable
Adherence to the applicable provisions of the Department Rules and Regulations, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and polices set forth by appropriate authorities
Must have personal integrity and remain free of felony convictions
Commitment to serve the county's best interests
Ability to work all shifts
Must maintain confidentiality
Must be 18 years or older
Must be bondable
Public Safety Dispatcher - NEW 2025
Dispatcher job in Crown Point, IN
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Emergency Response Officer (Firefighter)
Dispatcher job in Princeton, IN
ERO Emergency Response Officer or Emergency Response Team Member TMMI Benefits Include: Weekly Pay Health- Anthem Blue Cross Blue Shield Dental- Aetna Vision- VSP Accrued PTO Time 401K Long Term, Short Term Disability Free Life Insurance Policy of $10K Free Uniforms
Growth Opportunity
Firefighter 1&2, Hazmat Awareness and Operations Required,
Must also be EMR certified (or EMT certified)
Securitas is the most locally focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding, and corporate risk management. These openings will fill up quickly. Please submit your resume and application today!
Job Description
* Responds to emergency scenes including, but is not limited to, fire, medical, bomb threats, flooding, sprinkler system discharge, elevator emergencies, hazardous materials, inclement weather, and numerous other types of incidents.
* Arrives on scene, performs scene size up, and relays information to central dispatch center and on-duty supervisor of current situation and any immediate needs.
* Performs rescue procedures to include, but is not limited to, vehicle extrication, machinery extrication, and high angle and low angle rescue.
* Performs fire suppression efforts utilizing fire apparatus, hydrants, hose stations, and portable and wheeled fire extinguishers.
* Responds to hazardous material emergencies and provides spill containment efforts for both small and large releases.
* Responds to medical emergencies, initiates patient assessment and/or stabilization, prepares and transports patients to onsite medical clinic.
* Relays patient care information to medical personnel to include, but is not limited to, patient information, medical history, vitals, and treatments.
* Administers treatment of injuries and illnesses following established medical protocols and procedures at the emergency scene or in specialized response vehicle.
* Performs triage duties during mass casualty incidents.
* Provide standard security duties to include, but is not limited to, unlocking doors, escorts to visitors, guests, and team members, patrol buildings and parking lots, and report back to central dispatch center and on-duty supervisor any irregularities.
* Prepares logs and reports as required.
* Other job related duties as assigned.
Requirements
* N.F.P.A. Firefighter 1 and 2 required
* Hazardous Materials Awareness and Operations Level certifications
* National Registry or State of Indiana Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification
* Out of state certifications must be transferable to Indiana and must be completed within 90 days of hire
* Must be able to meet and continue to meet any applicable state, county, and local certification requirements for Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) level certification.
* With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
EOE/M/F/Vet/Disabilities
Customer Service Dispatcher
Dispatcher job in Indianapolis, IN
We are seeking a detail-oriented and proactive Customer Service Dispatcher to join our growing team. When transportation operations don't stop, neither do we! The CSR/Dispatcher plays a vital frontline role in keeping drivers moving, customers informed, and operations running smoothly through real-time coordination, problem-solving, and onsite support. This position acts as a primary point of contact during assigned shifts, including weekends, ensuring timely communication, issue resolution, and continuity of service. The position is essential to maintaining service reliability, operational efficiency, and customer satisfaction.
Essential Duties and Responsibilities: Duties include, but are not limited to:
Customer Service & Issue Resolution:
Respond to customer inquiries related to deliveries, schedules, or service issues during operations.
Answers questions regarding accounts and services.
Communicate real-time updates to customers based on firsthand onsite visibility of orders, drivers, and warehouse activity.
Resolve service issues proactively by coordinating between drivers, warehouse personnel, and customers.
Tracks repeated customer service issues and notifies various teams who can resolve these issues and improve the quality of services and the customer experience.
Surveys customers to ensure their issues have been resolved in a satisfactory manner.
Delivers the customer experience strategy across a range of touch points, channels, services, and solutions.
Onsite Dispatch & Driver Support:
Must be onsite during scheduled shifts to support operations and real-time decision making.
Serve as the primary point of contact for drivers, including delivery status updates and issue resolution.
Provide face-to-face communication with drivers to address route changes, delivery concerns, or last-minute operational needs.
Monitor order activity and driver flow to ensure efficient movement and timely deliveries.
Assists warehouse staff, as needed.
Other Duties & Operational Support:
Ensures compliance with customer Service Level Agreement (SLAs).
Enters and tracks service orders and ensures account information and recorded data is accurate.
Oversees assigned customer invoicing, including escalating issues as necessary for timely resolution.
Solicits interest of new or additional services; handoffs information to appropriate sales representative.
Supervisory Responsibilities: This job has no employee supervisory responsibilities.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Education and/or Experience: High School Diploma or G.E.D.; and two years of experience and/or training; or equivalent combination of education and experience. Previous experience working in the logistics and distribution industry is desired.
Other Skills and Abilities:
Experience in dispatching (trucking or logistics preferred).
Proficiency with dispatch/tracking software and Microsoft Office.
Ability to work in a fast-paced, high-pressure, deadline driven environment.
Ability to manage multiple projects and tasks simultaneously.
Highly organized and detail oriented.
Resourceful and creative.
Analytical skills and problem-solving ability.
Ability to adhere to time and attendance policies.
Must exhibit professionalism and be effective working with customers and drivers.
Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications.
Ability to handle confidential information.
Maintain regular and punctual attendance.
Effective prioritization and time management skills.
Strong initiative to strive for continuous accuracy, quality, and timeliness of information.
Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement.
A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities
This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site.
While the offices of company are open from 8AM to 5PM, Monday through Friday, this job will require work beyond these hours which may include weekends and holidays.
Benefits
As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit.
We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you.
EOE M/W/Vets/Disabled
Auto-ApplyPublic Safety Dispatcher
Dispatcher job in Nashville, TN
As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn about New Horizon, our second renovation and construction program for the airport, at BNANewHorizon.com.
Hiring Process:
Apply online
Skills Test
Interview(s)
Offer
Ten (10) year background check, including criminal history check, credit check, motor vehicle check, pre-employment drug screen and breath alcohol test
Onboarding
Benefits:
Deferred compensation plans
Educational Assistance
Health, Dental, Vision, Life, Disability Insurance
Health Screenings
Paid Holidays
Annual/Bereavement/Military Leave
Accepting Applications until filled.
Starting Salary:
Trainee Pay: $49,559
PSD-1: Pay increase to $51,032, after successful completion of training program and 6-month probationary period.
Shift: One of the shifts below will be assigned based on availability at the time of hire. Shift bids occur once a year based on seniority.
A Shift: 6 a.m. - 2 p.m.
B Shift: 2 p.m. - 10 p.m.
C Shift: 10 p.m. - 6 a.m.
Employee will be required to successfully complete the Tennessee Bureau of Investigation (TBI) course for National Crime Information Center (NCIC), Tennessee Crime Information Center (TCIC) and Tennessee Information Enforcement System (TIES) Basic Certification and State approved Basic Telecommunicators course within six months of employment.
The Metropolitan Nashville Airport Authority's (MNAA) selection process can be lengthy, based on the position, and as such a candidate may anticipate this process to last up to three (3) months. Every application is reviewed in its entirety. An applicant whose qualifications best meet the needs of MNAA will be contacted to participate in the interview process.
Candidates will be placed on an eligibility list according to their performance in the departmental interview. Once this list is established, a member of the Human Resources Department will contact the candidate selected for the position and all other candidates selected for the interview process will be notified either by telephone or electronically.
Candidates not selected for hire may reapply as positions become available. If a candidate is extended an employment offer and eliminated due to a disqualifying factor identified during the background investigation, he or she may not reapply until all requirements are successfully met to complete the investigation.
Employment with MNAA is contingent upon the ability to be granted a security badge as mandated by the Transportation Security Administration (TSA). An investigation of all statements contained in the application for employment will be conducted, to include at a minimum; personal and business references; employment history for the last ten (10) years; education/technical training; and military service. If a conditional offer of employment is extended, hiring may be contingent upon successful completion of job-related testing, a complete medical examination to include a drug screen, breath alcohol test, vision examination and audiogram, a criminal background investigation, and a motor vehicle record check. For Public Safety sworn positions and for Public Safety Dispatchers, a psychological examination is also required.
Job Summary: The Public Safety Dispatcher is responsible for performing dispatch functions for Airport Police and Fire, airport surveillance, monitoring access control systems, receiving calls, querying criminal databases, and conducting day to day administrative tasks in the Nashville International Airport's 24-hour Airport Communications Center.
Essential Job Duties:
Monitors all radio traffic.
Uses electronic equipment including the National Crime Information Center (NCIC) and Metro Automated Records Management System (ARMS) to determine vehicle registration, criminal history, warrants, stolen property, gun files, and emergency notifications.
Dispatches personnel to investigate complaints, security infractions, and reported emergency and medical situations.
Obtains complete, accurate, and appropriate information from calling party regarding emergency and non-emergency situations, and uses this information to write call summaries.
Assists with on-the-job-training for new employees.
Monitors fire alarm panel, security infractions, severe weather, fuel issues access control system, and other emergency and non-emergency systems.
Evaluates and properly classifies initial calls/requests for assistance, and notifies all pertinent personnel as needed.
Maintains communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and Air Traffic Control (ATC) tower.
Gives assignments and directions to staff and emergency personnel following established procedures.
Dispatches Aircraft Rescue and Firefighting (ARFF) emergency units to an accident scene or aircraft emergencies and saves video footage as required.
Uses the Closed Circuit Television (CCTV) system, Public Address (PA) system, Telecommunications Device for the Deaf (TDD) system, and instant replay recording devices.
Maintains a daily log of all incidents, via Computer-Aided Dispatch (CAD) software.
Keeps abreast to changes in policy, methods, operations, and equipment needs to meet departmental needs.
Disseminates information via the Automated Emergency Notification System to appropriate notification groups.
Activates the emergency recall plan when required.
Disseminates severe weather forecast information to airport tenants.
Informs appropriate personnel of reported or observed airport/airfield maintenance problems and conditions.
Summaries information for broadcasting.
Utilizes the badging system as necessary and after normal business hours.
Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service, and Excellence (RISE).
Maintains regular and on-time attendance.
Follows all safety regulations.
Performs other duties as assigned.
Knowledge, Skills, Abilities and Other Characteristics:
U.S. Citizen: Must be a U.S. Citizen to operate NCIC software.
Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines.
Receiving Directions: Skill in receiving and following written and oral directions.
Record Management: Skill in maintaining complex and confidential files, records, and official documents.
Facilities Access Control System: Skill in using a facilities access control system.
Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions.
Public Relations: Skill in communicating and managing relationships with the general public.
Stress Tolerance: Skill in accepting criticism and dealing calmly and effectively with high stress situations.
Map Reading: Skill in reading and interpreting maps.
Independence: Guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done.
Clear Criminal History: Has a clear motor vehicle record, and clear criminal history with no felony, driving under the influence, or drug-related convictions.
Criminal History Databases: Knowledge of laws concerning accessibility and distribution of criminal history information.
Emergency Codes: Ability to learn emergency codes.
Dispatching Skills: Ability to acquire emergency and non-emergency dispatching skills.
Ability to obtain and maintain a Security Identification Display Area (SIDA) badge.
Qualifications:
Required:
H.S. Diploma or G.E.D.
U.S. Citizenship required to access NCIC
Less than 2 years of public safety call taking, law enforcement, dispatching, or related experience.
Preferred:
Associate's Degree in a related field.
2-4 years of public safety administration / telecommunication working with confidential information or related experience.
Typing speed 35-45 WPM.
911 Dispatcher
Dispatcher job in Elkhart, IN
CITY OF ELKHART -
DEPARTMENT
Communication Center
Dispatcher
DIVISION
Communication Center
STATUS
Full-time
CATEGORY
Hourly, IN-FOP PG 1 ($24.42)
FLSA
Non-exempt
REPORTS TO
Communications Department Head
DATE
2025
JOB SUMMARY
Receives in-coming emergency and non-emergency calls for assistance, dispatches appropriate emergency response units, coordinates communications with and for police, fire, emergency management agency, and other public safety agencies.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Takes complaints and emergency phone calls on business and 911 lines, providing information or emergency assistance as needed.
Dispatches appropriate police, fire, or medical units per SOP and coordinates necessary initial response to emergency and non-emergency situations.
Provides pre-arrival emergency medical instruction according to nationally certified program of emergency medical dispatch.
Is responsible continuously monitoring multiple public safety radio frequencies, and maintains control of specific assigned radio frequencies.
Is responsible to maintain radio contact with and respond to needs of police, fire, and medical personnel on duty, as well as area public safety agencies, and other City departments.
Keeps appropriate logs and written records as per SOP.
Enters, queries, and extracts data in various communications and computer systems such as CAD, IDACS, Nlets, and NCIC, records management systems, hazardous materials programs, and weather satellite program, utilizing precise formats, and disseminates such data to authorized personnel and agencies as required.
Receives and disseminates severe weather information in coordination with the National Weather Service.
Receives and relays Emergency Management Agency information.
Coordinates responses of police, fire, medical, Emergency Management Agency, and other city department personnel in times of emergency, disasters, and critical incidents.
Maintains a neat and orderly work environment in accordance with Departmental policies.
Promotes and upholds a teamwork concept in accordance with Departmental policies.
Must attend Departmental meetings as called by supervisory staff.
Must participate in, and encourage co-workers to participate in, on-going training and continuing education, both in personal goals and at the discretion of supervisory staff.
OTHER DUTIES AND RESPONSIBILITIES
Incumbent works under general instruction from supervisors. Extensive guidelines are provided in manuals and directives.
Incumbent must be continuously alert and monitoring on duty personnel, equipment, radio frequencies, computer terminals and programs and phone lines.
Incumbent must deal effectively and compassionately with the general public and people in various emotional states.
Incumbent must have the ability to demonstrate professional demeanor at all times on radio and phones
Incumbent must stay calm and composed, and make sound judgments and decisions regarding appropriate responses in routine and critical situations.
Incumbent must maintain high degree of confidentiality and discretion regarding this and affiliated departments' efforts and the rights and privacy of the public.
EDUCATION AND EXPERIENCE
High school graduate or GED equivalent.
Upon employment, incumbent must receive and maintain CPR certification, IDACS certification, and national emergency medical dispatch certification.
KNOWLEDGE, SKILLS, AND ABILITIES
Must be computer literate
Basic knowledge of working with windows based programs.
Basic knowledge of working with office machines.
Effective verbal and written communication skills.
Excellent telephone etiquette.
Map reading capability.
Ability to work as a team.
Required to participate in and pass all levels of probationary training.
Basic knowledge of radio equipment operation.
Basic knowledge of FCC regulations and laws as they relate to broadcasting and transmitter operations.
Ability to learn and utilize police codes and signals and fire and EMS terminology.
Ability to memorize and retain information, both long and short term, and random and sequential.
Ability to provide emergency medical telephone instruction utilizing precise formats.
Typing / keyboard skills. Must demonstrate ability to type 45 words per minute with 95% accuracy using standard computerized and audio tests, and must demonstrate efficient audio-motor typing and entry skills from spontaneous supply of information.
Computer skills: Must have basic computer knowledge in Windows environment. Must demonstrate ability to compose communiqués quickly, and accurately enter data upon input for radio transmission.
Multitasking skills: Must demonstrate ability to concentrate, maintain computer and thought process, use of short-term memory, and accurately respond to various sources of input and incidents occurring simultaneously.
Map-reading/visual skills: Knowledge of area geography preferred. Must demonstrate ability to read maps, comprehend and relay directions, learn locations and addresses and geo-numbering systems.
Ability to learn and utilize formats for entry and withdrawal of information from various computer systems, quickly and accurately.
Ability to calm persons who are in a state of panic, and deal with people who are hysterical, angry, or hostile on the telephone.
Ability to take charge, make decisions, delegate tasks, and maintain control in routine and crisis situations.
Ability to cooperate with and to work closely as a team with two or three other dispatchers in a close environment often under stressful conditions.
Ability to participate in and learn from critiques and constructive criticism, as a team and as an individual.
Ability to cooperate with and to work closely as a team with several other dispatchers in a close environment often under stressful conditions.
Ability to set and accomplish personal goals regarding learning, continuing education, and to maintain knowledge of all policies and procedures.
PHYSICAL, MENTAL, AND VISUAL SKILLS
Incumbent works, for the most part, in an office environment, sitting for extended periods of time.
Incumbent must be able to reach and bend in order to operate and maintain equipment.
Incumbent must be able to filter relevant statements and verbal requests from background noise, hear clearly radio and telephone voice, various pitches of tones, signals, and alarms.
Incumbent must be able to speak clearly, precisely, and in a tone understood via radio frequencies.
Incumbent must be able to read computer data and print-outs, and write legibly.
Incumbent may be assigned to various hours covering all three shifts, including weekends and holidays. Overtime is required and, as needs dictate, frequently assigned.
WORKING CONDITIONS
As described in above paragraph.
POST OFFER TESTING REQUIRED
The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
Background checks producing acceptable BMV and criminal history reports required.
Position is subject to successfully passing truth verification testing.
POLICY STATEMENT
The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this to perform the principal duties, responsibilities and essential job functions.
This is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and “other” duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Transportation Dispatcher
Dispatcher job in Indianapolis, IN
Job Description
Join the TCI Team as a Dispatcher - $24/Hour | AM Shift: 5am start time
Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely.
???? Position Overview
As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service.
???? Key Responsibilities
Coordinate daily operations including dispatching and adjusting driver assignments as needed.
Ensure safety is always the #1 priority.
Monitor and audit Hours of Service (HOS) for compliance.
Work with recruiting and training teams to support new driver onboarding and orientations.
Support equipment logistics, maintenance scheduling, and terminal safety activities.
Oversee customer service standards, meeting and exceeding performance goals.
Maintain clear communication with internal teams and external partners.
Organize and lead driver meetings and contribute to a culture of safety and accountability.
????️ Skills & Qualifications
Excellent communication and interpersonal skills.
Strong attention to detail and ability to multitask.
Familiarity with DOT compliance and HOS regulations.
Ability to lead by example and work as part of a collaborative team.
High level of ethics and confidentiality.
Experience in dispatch or logistics is strongly preferred.
⏰ Shift Details
AM Shift: 5am start time
Schedule: Sunday-Wednesday
Sunday-Tuesday: 5:00am-5:00pm
Wednesday: 5:00am-11:00am
???? Compensation
Hourly Rate: $24/hour
Public Safety Dispatcher
Dispatcher job in Gatlinburg, TN
Apply Public Safety Dispatcher Department of the Interior National Park Service Great Smoky Mountains National Park Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply
This position is located in Great Smoky Mountains National Park, in the in the Division of Resource and Visitor Protection.
Pay range for the GS 07 grade level: $50,460 - 65,599 per year.
Pay range for the GS 08 grade level: $55,882 - 72,644 per year.
This position is concurrently open as Full Time to all U.S. citizens under Announcement Number SE-1630-GRSM-26-12855941-DE.
Summary
This position is located in Great Smoky Mountains National Park, in the in the Division of Resource and Visitor Protection.
Pay range for the GS 07 grade level: $50,460 - 65,599 per year.
Pay range for the GS 08 grade level: $55,882 - 72,644 per year.
This position is concurrently open as Full Time to all U.S. citizens under Announcement Number SE-1630-GRSM-26-12855941-DE.
Overview
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Accepting applications
Open & closing dates
12/23/2025 to 01/06/2026
This job will close when we have received 150 applications which may be sooner than the closing date. Learn more
Salary $50,460 to - $72,644 per year Pay scale & grade GS 7 - 8
Location
1 vacancy in the following location:
Gatlinburg, TN
Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Part-time - Not to Exceed 32 Hours Service Competitive
Promotion potential
8
Job family (Series)
* 2151 Dispatching
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure No Bargaining unit status No
Announcement number SE-1630-GRSM-26-12855942-DE Control number 852972500
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
Open to all U.S. Citizens. ICTAP/CTAP eligibles.
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This job is also open in another announcement to:
The public
Career transition (CTAP, ICTAP, RPL)
Videos
Duties
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Open to the first 150 applicants or until 01/06/2026 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.
* The incumbent performs emergency and non-emergency dispatch and call-taking services for public safety-related incidents and operations in an emergency communications center serving a large National Park.
* Monitors and tracks equipment and personnel such as law enforcement, structural fire, wildland fire, aviation, vessels, and search and rescue using a Computer Aided Dispatch (CAD) program.
* Operates a multi-frequency radio console and prioritizes radio traffic and related communications.
* Utilizes NCIC and other law enforcement databases and records management systems.
* Other duties include: records management, general public assistance, assistance to other park offices and partners, and projects as assigned in support of the Visitor and Resource Protection Division.
Duties will be developmental in nature when filled below the full performance level.
AREA INFORMATION:The Great Smoky Mountains are among the oldest mountains in the world, formed perhaps 200-300 million years ago and encompassing more than 800 square miles in the Southern Appalachian Mountains. Dominated by plant covered, gently contoured mountains, the crest of the Great Smoky Mountains forms the boundary between Tennessee and North Carolina, bisecting the Park from northeast to southwest in an unbroken chain that rises more than 5,000 feet for more than 36 miles. No other area of equal size in a temperate climate can match the Smokies amazing diversity of plants, animals, and invertebrates. GRSM is designated as an International Biosphere Reserve and is listed as a World Heritage Site.
At 522,427 acres, GRSM is one of the largest parks in the eastern United States. The Park contains 384 miles of roads; 930 miles of backcountry trails; 104 designated backcountry campsites; over 300 miles of boundary; 66 species of mammals; 200 species of birds; 39 species of reptiles, 43 species of amphibians; 68 species of fish; 730 miles of fishable streams; 342 structures, 97 of them historic; 10 auto campgrounds; and 3 major developed areas with concession operations. The park is in the states of Tennessee and North Carolina and is surrounded by five counties and National Forest land. Duty station is near Gatlinburg, TN located within an hour drive of Knoxville. The area provides a wide range of residential communities, good schools, and recreational opportunities.
Requirements
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Conditions of employment
* U.S. Citizenship required.
* Appointment subject to background investigation and favorable adjudication.
* Meet Selective Service Registration Act requirement for males.
* Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
* You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use.
* You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
* You may be required to complete training and operate a four-wheel drive vehicle.
* Government housing may be available on a temporary basis and can be discussed during the interview process.
* You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
* You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
* You may be required to travel overnight away from home up to 4 nights per month. You must obtain a government charge card for travel purposes.
* You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
* You will be required to obtain and maintain a current Emergency Medical Dispatch (EMD) certification.
* You must be able to obtain and maintain a current National Criminal Information Network (NCIC) certificate.
* You must have the ability to lift 50 lbs.
* Additional Requirements located under qualifications*
Qualifications
Requirements Continued
* Applicants must be at least (1) 18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:
* your performance and conduct;
* the needs and interests of the agency;
* whether your continued employment would advance organizational goals of the agency or the Government; and
* whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
All qualifications must be met by the closing date of this announcement-01/06/2026-unless otherwise stated in this vacancy announcement.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
To qualify for this position at the GS-07 grade level, you must possess the following minimum qualifications by close of the announcement:
EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience includes at least two of the following: A) Serving as a certified operator of the National Criminal Information Network (NCIC) system; B) Serving as a certified Emergency Medical Dispatcher: C) Using a computer aided dispatch (CAD) system; AND having served as a Public Safety Dispatcher performing any of the following: Receiving and prioritizing both emergency and non-emergency calls for law enforcement, fire, and EMS incidents. Coordinating the appropriate response to emergency and non-emergency incidents and updating responders appropriately; Querying and relaying driver and vehicle information, person cautions, wants, and warrants for law enforcement contacts and investigations. Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked.
To qualify for this position at the GS-08 grade level, you must possess the following minimum qualifications by close of the announcement:
EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: Serving as a senior dispatcher in a complex dispatch environment of multiple units, jurisdictions, and/or agencies, provides training and/or assistance to problems encountered by lower-level or newer dispatchers, and informs them on the proper policies and procedures as required. Provides technical guidance, orientation, and training to new employees or lower-level dispatchers. Troubleshoots radio and computer-aided dispatch (CAD) system issues and notifies the appropriate personnel or Dispatch Supervisor of the issues. Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no substitution of education for experience at the grade level(s) of this announcement.
CTAP/ICTAP Statement: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001).
Additional information
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.
Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee," meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds.
Working Conditions: The work is normally performed in a well-lighted and temperature controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.
Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
* Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
* Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
* Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be evaluated on the following competencies:
* Self Management
* Technical Competence
* Technology Application
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a panel resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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The following documents are required and must be submitted by 11:59 PM (EST) on 01/06/2026:
* Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
* Complete All Required Assessments.
* Other Supporting Documents, if applicable, such as:
* Veterans Preference Documentation:
* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability.
* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 01/06/2026. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.
WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
* Select Apply. If you are not logged in, you will be prompted to login or create an account.
* Prompted to Start the Application Process by selecting "Start Application."
* Click here for USAJobs Help with "How to create an application"
* To PREVIEW the application questionnaire, select the following link: ********************************************************
* Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
* Select documents you want included in this application.
* Review package to acknowledge your documents were reviewed.
* Select if you want to include your demographic information.
* After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
* Follow onscreen prompts and instructions to complete your application.
* Add the supporting documents by indexing your documents with the dropdown.
* Upload any missing required documents or optional documents.
* Review and Submit Application.
* While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
* You can review or revise your application at any point during the open period of the announcement.
* To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
* Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Agency contact information
Jessica Armenta
Email jessica_*************** Address Great Smoky Mountains National Park
DO NOT SEND MAIL TO THIS ADDRESS
107 Park Headquarters Road
Gatlinburg, TN 37738
US
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
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The following documents are required and must be submitted by 11:59 PM (EST) on 01/06/2026:
* Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
* Complete All Required Assessments.
* Other Supporting Documents, if applicable, such as:
* Veterans Preference Documentation:
* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability.
* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
CLERK/DISPATCHER - PT
Dispatcher job in Evansville, IN
ANIMAL
CONTROL
Transportation Dispatcher
Dispatcher job in Louisville, KY
Job DescriptionTransportation Dispatcher - Keep zTrip Running Smoothly
zTrip is North America's largest taxi provider, operating more than 6,000 vehicles across 38 cities. Our mission is to deliver safe, reliable, and efficient transportation that connects people and supports communities.
We're seeking a Transportation Dispatcher to join our operations team in Kansas City. In this vital hybrid role, you'll combine dispatch coordination with exceptional customer support-assigning trips, assisting passengers, and ensuring clear, timely communication that keeps our fleet and our riders moving.
Shift: Tuesday - Saturday
What You'll Do as a Transportation Dispatcher:
Assign drivers to trips based on availability, proximity, and customer needs
Monitor daily fleet operations to maintain on-time performance and service quality
Provide real-time instructions, route updates, and operational guidance to drivers
Respond to customer calls with professionalism, empathy, and accuracy
Troubleshoot delays, service issues, or route disruptions and recommend solutions
Maintain accurate logs of dispatch activity, trip details, and vehicle deployment
Collaborate with operations, customer service, and safety teams to improve efficiency
Promote a safety-first culture by following company standards and procedures
What You Bring as a Transportation Dispatcher:
Experience in dispatching, customer service, fleet coordination, or transportation operations (preferred)
Excellent communication skills for supporting both drivers and customers
Strong multitasking, organizational, and problem-solving abilities
Ability to remain calm and confident in fast-paced or high-pressure situations
Familiarity with dispatch systems or GPS-routing software (a plus)
Valid driver's license required
What We Offer as a Transportation Dispatcher:
Competitive hourly pay
Health, Dental, Vision, and Life Insurance
Paid Time Off (PTO) and Holiday Pay
401(k) with Company Match
Opportunities for advancement within a nationwide, fast-growing organization
A supportive, team-oriented work environment
Why Join zTrip?
Become part of North America's largest transportation network
Play an essential behind-the-scenes role that keeps cities moving
Join a team dedicated to safety, efficiency, and community impact
Build a stable, rewarding career in modern urban mobility
Ready to Take the Wheel Behind the Scenes?
Apply today to become a Transportation Dispatcher with zTrip-and help keep our operations running smoothly, efficiently, and safely every day.
Central Dispatch - Telecommunicator Lateral Transfer (Certified)
Dispatcher job in Owensboro, KY
The City of Owensboro is accepting applications for the full time position of Certified Telecommunicator - Lateral Transfer Owensboro-Daviess County Central Dispatch. Up to a $20,000 sign on bonus * Competitive Salary based on years of experience (Pay Range from 3 to 10 years would be $51,671 to $57,149)
* Shift Differential Pay
* Eligible for annual step and COLA increases
* Eligible for Benefits Package:
* Kentucky State Retirement
* Employer Paid Group Life Insurance
* Employer Paid Health Insurance with $0 premium options
* Dental & Vision Insurance
* Vacation Time
* Sick Time
Must possess a valid Telecommunicator Professional Standards certification from the State of Kentucky.
If out of state, contact KLEC at ************ to determine eligibility.
For information, please call ************ or ************.
Telecommunicator - Dispatcher Job Summary: This a full-time, non-civil service position in the Central Dispatch Unit. Work hours are generally 8 hour days (40 hours a week). Overtime may be required as needed. Shift work required, including weekends and holidays. Travel required (for training purposes, etc.).
Must possess a valid T.P.S. certification from the State of Kentucky.
If out of state, contact KLEC at ************ to determine eligibility.
Please call ************ if you have any questions.
Patient Transportation Dispatcher
Dispatcher job in Memphis, TN
Monitors continuously, the communications systems in the transportation office. Directs appropriate personnel to patient rooms, treatment areas, doctor's offices, and admissions areas based on predetermined schedule, telephone calls, or other requests for transportation assistance. Performs other duties as assigned.
Job Responsibilities
Handles all requests for Transportation.
Performs transporter duties as necessary to fulfill hospital and department mission.
Completes assigned goals.
Education
Minimum Required:
Knowledge, skills and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience
Preferred/Desired:
HS diploma or GED.
Special Skills
Minimum Required:
Ability to log, assign, and complete transport requests. Knowledge of transportation software. Excellent telephone etiquette.
Patient Transportation Dispatcher
Dispatcher job in Memphis, TN
Monitors continuously, the communications systems in the transportation office. Directs appropriate personnel to patient rooms, treatment areas, doctor's offices, and admissions areas based on predetermined schedule, telephone calls, or other requests for transportation assistance. Performs other duties as assigned.
Job Responsibilities
Handles all requests for Transportation.
Performs transporter duties as necessary to fulfill hospital and department mission.
Completes assigned goals.
Education
Minimum Required:
Knowledge, skills and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience
Preferred/Desired:
HS diploma or GED.
Special Skills
Minimum Required:
Ability to log, assign, and complete transport requests. Knowledge of transportation software. Excellent telephone etiquette.
Auto-ApplyCampus Safety Dispatcher
Dispatcher job in Memphis, TN
Job Title:Campus Safety DispatcherDepartment:Campus SafetyJob Description:
Rhodes College will be closed for Winter Break December 20, 2025-January 4, 2026.
The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. The Dispatcher's schedule will be Wednesday - Thursday from 6:45AM - 3PM, Friday from 12PM - 8PM, AND Saturday - Sunday from 2:45PM - 11PM. This position is 40 hours per week. Shift is subject to change based on the needs of the college.
Job Qualifications:
High School Diploma or GED required.
One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred.
Proficiency with Microsoft Office required. Must be able to complete an administrative assessment consisting of keyboarding, proofreading, and Microsoft Excel.
Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills.
Job Responsibilities include but may not be limited to:
Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals.
Assist with care and maintenance of department equipment and supplies.
Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof.
Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws.
Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training.
Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls.
Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community.
Other duties as assigned.
Regular and punctual attendance is an essential function to perform the duties of this position.
This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed.
Work on a daily basis with student workers.
Benefits Highlights:
403 (b) Retirement
Medical, Dental, and Vision Insurance
Vacation Time (11 days)
Sick Time (12 days)
Paid Holidays (21 days)
Employee Assistance Program
Long-Term & Short-Term Disability
Life and AD&D Insurance
Tuition Remission
For a full list of our benefits and additional information, please navigate to our benefits site.
Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment.
#HEJ
Auto-ApplyDispatch Coordinator (JFC/Receptionist)
Dispatcher job in Knoxville, TN
Job DescriptionSalary: Depending on Experience
As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
Review and maintain the scheduling software so that appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
Collaborate and assist with other departments, as needed
Position Requirements
High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Prior dispatch experience preferred
Ability to multitask and to remain detail orientated
Knowledge of local geographical area is preferred
Must be knowledgeable in relevant computer applications
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.
Transportation Dispatcher
Dispatcher job in Indiana
Miscellaneous/Transportation Dispatcher
Schedule: 8.0 hours per day; 261 days per year.
Qualification:
Required
: High School diploma or equivalent. Public relations and communications skills, Commercial Driver's License, Knowledge of Commercial Driver's License testing requirements, at least 5 years of experience operating a school bus, and knowledge of laws pertaining to transportation of students. Regular and timely attendance.
Documents to be uploaded with this application:
Resume
Salary: $22.98 - $26.36 per hour
Attachment(s):
Transportation Dispatcher 8.16.21.doc
Campus Safety Dispatcher
Dispatcher job in Memphis, TN
Rhodes College will be closed for Winter Break December 20, 2025-January 4, 2026. The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. The Dispatcher's schedule will be Wednesday - Thursday from 6:45AM - 3PM, Friday from 12PM - 8PM, AND Saturday - Sunday from 2:45PM - 11PM. This position is 40 hours per week. Shift is subject to change based on the needs of the college.
Job Qualifications:
* High School Diploma or GED required.
* One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred.
* Proficiency with Microsoft Office required. Must be able to complete an administrative assessment consisting of keyboarding, proofreading, and Microsoft Excel.
* Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills.
Job Responsibilities include but may not be limited to:
* Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals.
* Assist with care and maintenance of department equipment and supplies.
* Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof.
* Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws.
* Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training.
* Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls.
* Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community.
* Other duties as assigned.
* Regular and punctual attendance is an essential function to perform the duties of this position.
* This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed.
* Work on a daily basis with student workers.
Benefits Highlights:
* 403 (b) Retirement
* Medical, Dental, and Vision Insurance
* Vacation Time (11 days)
* Sick Time (12 days)
* Paid Holidays (21 days)
* Employee Assistance Program
* Long-Term & Short-Term Disability
* Life and AD&D Insurance
* Tuition Remission
For a full list of our benefits and additional information, please navigate to our benefits site.
Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment.
#HEJ
Auto-Apply