Dispatcher jobs in Grand Prairie, TX

SALARY: $58,811 ANNUALLY PLUS CERTIFICATE INCENTIVE, LONGEVITY, EMPLOYER PAID LIFE INSURANCE, AFFORDABLE BENEFITS AND AN OPTION FOR SHIFT DIFFERENTIAL! SUMMARY: The purpose of this position is to answer emergency 911 and non-emergency calls and coordinate the appropriate response; provide support to field officers and provide administrative support. This is accomplished by prioritizing incoming calls; simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining a computer aided dispatch system among other computer systems. ESSENTIAL JOB FUNCTIONS Answers, evaluates and prioritizes incoming emergency calls; communicates effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire and/or medical response using a computer aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps. Receives, coordinates and disseminates critical information from various sources and maintains radio contact with field units to monitor response, progress and needed support. Simultaneously maintains close contact with field units; communicates with department employees, other law enforcement and criminal justices agencies, emergency service providers and the general public to obtain and disseminate information; monitors radio traffic of other agencies. Enters, updates, requests and transmits information from a variety of sources to maintain current, accurate records or to access databases for information, warrant checks and/or driver's license and vehicle registration checks. Performs entries and inquiries in computer database related to warrants, protective orders, stolen guns and articles, vehicles, boats, vehicle/boat parts; monitors teletypes and broadcasts and disseminates appropriately; transmits warrant and other confirmations and responds to pick-up notices; and removes warrants and other entries from the database and maintains records of all warrants and other entries. Makes effective decisions and uses problem solving based on a limited amount of information in crisis or emergency situations; obtains information related to possible dangers on the scene such as weapons, narcotics, mental conditions and alcohol; tracks changing locations and maintains contact with caller; sends additional units when needed. May assist with training and the training program for new hires. Greets visitors in person in order to provide assistance or refer to the appropriate staff member or division. Assists with attorney and clergy visitations. Classifies and prioritizes calls to establish and coordinate the proper public safety response. Performs detailed work with a high degree of accuracy during stressful situations. Accurately understands various transmissions and transcribes information from one source to another in a timely manner. Reads and interprets maps for the public, field personnel and other law enforcement/criminal justice agencies in order to assist in locating certain geographical areas; interprets telephone or radio call locations from maps by applying knowledge of the State highway system and geography in order to provide appropriate and timely assistance. Greets visitors in person; provides assistance or refers to the appropriate staff member or division. Provides back-up coverage for the department operator and monitors entrance ways to allow access to visitors. Performs other duties as assigned. SUPERVISORY/BUDGET RESPONSIBILITIES This position has no supervisory or budget responsibility. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of applicable State and Federal rules, codes and regulations and County policies and procedures. Ability to effectively operate a multi-channel radio, distinguishing and recognizing a variety of radio voice transmissions. Ability to recognize and monitor communications equipment problems and notify appropriate personnel for repair. Ability to memorize, retain and accurately recall information and codes; organize, assess, and prioritize multiple tasks, projects and demands; and adapt to constantly changing situations and effectively take appropriate action. Ability to communicate in a clear, concise and effective manner, both verbally and in writing. Ability to accurately understand various radio transmissions and transcribe information from one source to another in a timely manner. Basic proficiency level utilizing Microsoft Office applications including Excel, Word and Outlook; Open Fox; Computer based 911system; Windows based CAD; RMS; JMS; Eventide; instant messenger and the ability to operate other standard office equipment, including telephones, calculators, fax machines, etc. Self-disciplined and self-motivated to work alone and with others; ability to exercise good judgment in safeguarding of confidential or sensitive information. Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful situations. MINIMUM QUALIFICATIONS High school diploma or equivalent experience. Computer experience; proficient in typing. Valid Texas Driver's License. Must be available to work all shifts, holidays and weekends. Must obtain Telecommunication Operator certification through the State of Texas and TCIC/NCIC certification by the State of Texas within one year (1) of employment and maintain certification. WORKING CONDITIONS Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, sitting, talking, hearing and vision are constantly required. Occasionally, walking, reaching and handling are required. CONDITIONS OF EMPLOYMENT Must successfully complete a pre-employment drug screen. Must successfully complete a background investigation. TATTOO LIMITATIONS Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.

Dispatch Clerk, Starting at $17.13 hr Full-Time, Monday - Friday, 5p to 1:30a Earn 1 week of vacation after 90 days of employment. Company Culture R+L Carriers - Women in Trucking Click here to learn more about our employee resorts R+L Carriers has an immediate need for a Dispatch Clerk to work in our Sanger, TX Service Center office. Responsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data entry, processing driver paperwork, and assisting dispatchers. Other duties may apply as requested by management. Requirements: Ability to multitask and have a sense of urgency Ability to type 30 WPM with accuracy Dependable and well organized Must be computer literate Possess strong office, telephone, and communication skills Click here **************************** Click here ******************************************* Same Posting Description for Internal and External Candidates

Transportation/Dispatcher Additional Information: Show/Hide Days: 215 Pay Grade: MT06 * Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education/Certification: * High school diploma or equivalent * Possess or able to obtain a Texas Class B CDL with P and S endorsements in 40 days * Texas school bus driver training certificate, preferred * Ability to pass DOT physical examination and alcohol/drug test * Satisfactory annual driver's license and criminal history checks * Must be at least 21 years of age * Bilingual in English/Spanish, preferred * Texas school bus driver training certificate, preferred Experience: * Minimum two (2) years of experience as a certified school bus driver OR * Minimum of one (1) year of dispatch experience with commercial vehicles * Please see attached for more information. Attachment(s): * Job Description - Dispatcher

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

Job Description SALARY: $58,811 ANNUALLY PLUS CERTIFICATE INCENTIVE, LONGEVITY, EMPLOYER PAID LIFE INSURANCE, AFFORDABLE BENEFITS AND AN OPTION FOR SHIFT DIFFERENTIAL! SUMMARY: The purpose of this position is to answer emergency 911 and non-emergency calls and coordinate the appropriate response; provide support to field officers and provide administrative support. This is accomplished by prioritizing incoming calls; simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining a computer aided dispatch system among other computer systems. ESSENTIAL JOB FUNCTIONS Answers, evaluates and prioritizes incoming emergency calls; communicates effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire and/or medical response using a computer aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps. Receives, coordinates and disseminates critical information from various sources and maintains radio contact with field units to monitor response, progress and needed support. Simultaneously maintains close contact with field units; communicates with department employees, other law enforcement and criminal justices agencies, emergency service providers and the general public to obtain and disseminate information; monitors radio traffic of other agencies. Enters, updates, requests and transmits information from a variety of sources to maintain current, accurate records or to access databases for information, warrant checks and/or driver's license and vehicle registration checks. Performs entries and inquiries in computer database related to warrants, protective orders, stolen guns and articles, vehicles, boats, vehicle/boat parts; monitors teletypes and broadcasts and disseminates appropriately; transmits warrant and other confirmations and responds to pick-up notices; and removes warrants and other entries from the database and maintains records of all warrants and other entries. Makes effective decisions and uses problem solving based on a limited amount of information in crisis or emergency situations; obtains information related to possible dangers on the scene such as weapons, narcotics, mental conditions and alcohol; tracks changing locations and maintains contact with caller; sends additional units when needed. May assist with training and the training program for new hires. Greets visitors in person in order to provide assistance or refer to the appropriate staff member or division. Assists with attorney and clergy visitations. Classifies and prioritizes calls to establish and coordinate the proper public safety response. Performs detailed work with a high degree of accuracy during stressful situations. Accurately understands various transmissions and transcribes information from one source to another in a timely manner. Reads and interprets maps for the public, field personnel and other law enforcement/criminal justice agencies in order to assist in locating certain geographical areas; interprets telephone or radio call locations from maps by applying knowledge of the State highway system and geography in order to provide appropriate and timely assistance. Greets visitors in person; provides assistance or refers to the appropriate staff member or division. Provides back-up coverage for the department operator and monitors entrance ways to allow access to visitors. Performs other duties as assigned. SUPERVISORY/BUDGET RESPONSIBILITIES This position has no supervisory or budget responsibility. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of applicable State and Federal rules, codes and regulations and County policies and procedures. Ability to effectively operate a multi-channel radio, distinguishing and recognizing a variety of radio voice transmissions. Ability to recognize and monitor communications equipment problems and notify appropriate personnel for repair. Ability to memorize, retain and accurately recall information and codes; organize, assess, and prioritize multiple tasks, projects and demands; and adapt to constantly changing situations and effectively take appropriate action. Ability to communicate in a clear, concise and effective manner, both verbally and in writing. Ability to accurately understand various radio transmissions and transcribe information from one source to another in a timely manner. Basic proficiency level utilizing Microsoft Office applications including Excel, Word and Outlook; Open Fox; Computer based 911system; Windows based CAD; RMS; JMS; Eventide; instant messenger and the ability to operate other standard office equipment, including telephones, calculators, fax machines, etc. Self-disciplined and self-motivated to work alone and with others; ability to exercise good judgment in safeguarding of confidential or sensitive information. Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful situations. MINIMUM QUALIFICATIONS High school diploma or equivalent experience. Computer experience; proficient in typing. Valid Texas Driver's License. Must be available to work all shifts, holidays and weekends. Must obtain Telecommunication Operator certification through the State of Texas and TCIC/NCIC certification by the State of Texas within one year (1) of employment and maintain certification. WORKING CONDITIONS Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, sitting, talking, hearing and vision are constantly required. Occasionally, walking, reaching and handling are required. CONDITIONS OF EMPLOYMENT Must successfully complete a pre-employment drug screen. Must successfully complete a background investigation. TATTOO LIMITATIONS Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.

Sweve Tech LTD is a leading technology company based in Dallas, Texas. We are currently seeking a highly motivated and organized individual to join our team as a Dispatcher/Customer Service. This is a full-time position with opportunities for growth and advancement within the company. As a Dispatcher/Customer Service, you will play a crucial role in ensuring the smooth and efficient operation of our business. Your primary responsibilities will include dispatching technicians to customer locations, managing service requests, and providing exceptional customer service. Benefits of working with Sweve Tech LTD 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Key Responsibilities: - Receive and prioritize service requests from customers via phone, email, or online platforms - Dispatch technicians to customer locations based on urgency and availability - Monitor and track technician progress to ensure timely and efficient service delivery - Communicate with customers to provide updates on service status and address any concerns or issues - Maintain accurate records of service requests, technician schedules, and customer interactions - Collaborate with other departments to resolve complex service issues and ensure customer satisfaction - Continuously seek opportunities to improve processes and procedures to enhance the customer experience - Assist with administrative tasks such as data entry, filing, and record keeping Qualifications: - High school diploma or equivalent - 1-2 years of experience in customer service or dispatching role - Excellent communication and interpersonal skills - Strong organizational and time-management abilities - Proficient in Microsoft Office and other computer applications - Ability to work in a fast-paced and dynamic environment - Willingness to work flexible hours, including weekends and evenings if needed - Knowledge of technical terminology and experience in the technology industry is a plus Job Type: Full-time Pay: From $21.00 - $29.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule: Monday to Friday Overtime Weekends as needed Education and Experience High school diploma or general education degree (GED) #LI-Remote Anticipated start date: ASAP At Sweve Tech LTD, we value diversity and equal opportunity. We are committed to creating an inclusive and welcoming work environment for all employees. If you are a team player with a passion for delivering exceptional customer service, we want to hear from you! To apply, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

The Service Desk Dispatcher is responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests. Perform service request intake from clients; assign, schedule and dispatch IT Technicians for remote or onsite service according to urgency, and contractual service level agreement (SLA). Strong client relations are a must. Position Responsibilities: - Act as the single point of contact to the client for all types of service requests - Coordination of all IT support groups to ensure maximum utilization of billable resources - Pre-process service requests as they arrive through email, manual entry, or direct client input - Schedule internal and field technical resources on the Nilear dispatch portal - Monitor resource schedules to ensure prompt time entry on service requests - Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages - Improve client service, perception, and satisfaction - Fast turnaround of client requests - Ability to work in a team and communicate effectively - Improve usage and increase productivity of IT support resources - Escalate service requests that cannot be scheduled within agreed service levels - Report the utilization of IT Support resources and successful completion of service requests to the Technical Service Director - Understand processes in Nilear by completing assigned training materials and blueprints through Nilear Training - Enter all work as service tickets into Nilear Knowledge, Skills, and Abilities: - Basic computer and operating system knowledge - Interpersonal skills: such as telephony skills, communication skills, active listening and client-care - Ability to multi-task and adapt to changes quickly - Technical awareness: ability to match resources to technical issues appropriately - Service awareness of all organization's key IT services for which support is being provided - Understanding of support tools, techniques, and how technology is used to provide IT services - Typing skills to ensure quick and accurate entry of service request details - Self-motivated with the ability to work in a fast moving environment

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. Compensation Range H90 Hourly Rate Varies by Program and Contract FLSA United States of America (Exempt) Type Faculty Provides instruction for non-credit course(s) within the content specific area. Required Knowledge, Skills & Abilities * Other requirements include excellent oral and written communication skills and the ability to work with students and staff in a teaching environment. * Demonstrated skills successfully working with students and staff through experiences such as formal training and past work experiences. * Ability to provide quality customer service. Physical Requirements Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Minimum Knowledge and Experience * Non-Credit Adjunct faculty who are assigned to teach non-credit workforce courses must have a minimum of an Associate degree with direct work experience in the specific content area or have specific certification/licensure related to the assigned course(s) with work experience in the specific content area. * Non-Credit Adjunct faculty who are assigned to teach a non-credit community based/non-workforce course(s) must have a minimum of an Associate degree or direct work experience in the specific content area with a certification (if applicable) for the content area. * Official transcripts will be required at time of interview. * Bilingual preferred. * Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.* Essential Duties and Responsibilities * Responsibilities include providing course syllabi (with the minimum college requirement for the non-credit courses, institutional holidays, grading policy, course information, attendance requirements, books and resource materials, and other institutional or accreditation information, etc.). * Maintains accurate records for reporting grades and attendance. * Provides student evaluations in accordance with institutional guidelines and accreditation/licensure body (if applicable). * Meets required deadlines for submitting required end of course documentation to the division office. * Completed required Dallas College professional development training hours per academic year. * Performs other job duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance. About Us Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Applications Deadline January 10, 2026

Welcome to Duncanville ISD Online Application! An Equal Opportunity Employer Duncanville ISD considers applicants for all positions in accordance with their job related qualifications without regard to race, color, age, sex, marital status, religion, national origin, veteran or military status, disability, or any other legally protected status. Duncanville ISD does not sponsor HB1 Work Visas. Duncanville ISD is in compliance with Senate Bill 9- Fingerprinting Effective January 1, 2008. Due to the implementation of the FBI Civil Rap Back Program, all candidates for hire that were fingerprinted prior to June of 2015 will be required to be re-fingerprinted. If you have questions or need further assistance you may call the Human Resources Department at **************. Conditions of Employment * Are you eligible to work in the United States? * I authorize and understand that under state law, the Duncanville Independent School District will obtain any criminal history record information pertaining to me, and use this information to determine employment eligibility within district standards. * By submitting an online application to the Duncanville Independent School District, you acknowledge that all the information contained in this application is true and correct, and you further understand that any misstatement or omission of information may be grounds for disqualification or immediate dismissal. * In order for the Duncanville Independent School District to obtain information regarding your competency for the position(s) for which you are applying, do you hereby authorize its agents to contact persons named herein as references and other persons who might contribute job-related information to your file? General Questions * What date are you available for employment? Answer: MM/DD/YYYY * Are you retired with the Teacher Retirement System (TRS) of Texas? * Have you ever been employed by the Duncanville Independent School District in any capacity? * How did you hear about the Duncanville Independent School District? * Have you ever been terminated from employment with a school system? * Have you ever resigned from a position in a school system in lieu of termination? * Have you ever left a school system during the school year for reasons other than medical? * Have you ever received a less than satisfactory evaluation from any employer? * Have you ever been suspended with or without pay during an investigation which led to you being given a reprimand for the alleged act for which the investigation was conducted? * Do you have a disciplinary action or investigation pending by an employer, other organization, professional association, or licensing body, for violence, sexual misconduct, or misconduct involving children? * If you answered "Yes" to one or more questions from 5-10, please explain in the space provided. * Are you related in any way, including marriage, to any board member presently serving on the Duncanville Independent School District Board of Trustees? * Are you a Duncanville Independent School District graduate? Benefits Health insurance coverage offered with district contribution of $333.00 toward medical insurance for full time employees. Please refer to the Duncanville ISD website for further details. Attachments Resume Transcript High School Diploma Driver's License References Auxiliary: 3 of 3 external references required.

SOC Operator / Dispatcher Walk-In Interviews Welcome! We are hosting walk-in interviews on the following dates: Thursday, December 18: 8:00 AM - 5:00 PM Tuesday, December 23: 8:00 AM - 5:00 PM No appointment needed - stop by during these hours to interview with our team. Position Summary: First Responder Protective Services (FRPS) is hiring multiple SOC Operators / Dispatchers in the Plano area to monitor alerts and camera feeds across approximately 2300 sites in the United States. The ideal candidate must be flexible to work in a 24/7 shift operations environment (day, night, weekends, holidays). Responsibilities: Monitor CCTV, GPS, alarms, and tracking systems in real-time. Receive and document incoming calls and incident reports. Dispatch appropriate personnel or emergency services. Maintain incident logs and communication records. Escalate critical events according to established protocols. Qualifications: Level II Security license Excellent multitasking and situational awareness. Strong written and verbal communication skills. Prior experience in dispatch, 911, or control room operations preferred. Familiarity with security or logistics monitoring software. Maintain professional composure under pressure. Adhere strictly to confidentiality and information security policies. Document all actions clearly and accurately. Demonstrate teamwork, accountability, and responsiveness. Be flexible for 24/7 shift operations (day, night, weekends, holidays). Compensation: $20-$21 Weekly paid Full-Time Employee Benefits Paid Time Off (PTO): 1st Year: Accrue up to 7 days (56 hours) 2nd Year: Accrue up to 10 days (80 hours) 5th Year and beyond: Accrue up to 15 days (120 hours) Health Insurance: Company pays up to $300/month toward employee's health insurance Comprehensive medical, dental, and vision coverage (eligible after first month) Retirement: 401(k) plan with up to 4% company match Posted By: First Responder Protective Services 4006 Belt Line Rd, Suite 138 Addison, TX 75001 Texas Department Of Public Safety Private Security Program License # C10520601 Equal Employment Opportunity First Responder Protective Services is an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Summary Depending on the experience and qualifications of the successful candidate, those applicants with more experience will be eligible to hire in at a higher rate that commensurate with their experience. * APPLICANTS PLEASE NOTE* Once you've applied and met minimum qualifications, the following steps will be necessary to continue in the hiring process. * Preliminary Interview Form * Skills Testing * Interviews * Personal History Statement (25 pages) * Background Investigation * Polygraph Examination * Psychological Evaluation * Health Assessment and Drug Screen Responsible for using a computer aided dispatch system to answer all incoming emergency 9-1-1 calls and assisting police, firefighters, paramedics, and animal services officers in their daily tasks. Also responsible for answering incoming administrative lines and giving pre-arrival medical instructions to callers. Essential Functions and Other Important Duties Essential Functions: * Answers incoming 911, TTY emergency and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures * Assigns calls and report numbers * Dispatches animal services officers, police officers, firefighters, and ambulance services to calls for service * Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched * Confirms warrants for internal and external agencies * Monitors multiple radio channels and dispatches appropriate public safety personnel. * Ensures dispatch of officer requests for back-up or traffic-related assistance, etc. * Provides pre-arrival instructions for emergency medical calls and relays vital information to hospital emergency rooms when necessary * Maintains the accurate status of each officer on patrol, firefighters, EMS, and animal services personnel, including times in and out of service and locations * Documents all 800 MHz radio transmissions * Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers * Inputs and monitors teletype information, protective orders, and missing person reports from applicable regional, state, and national databases * Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries * Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver's license information, criminal histories, property information, and/or other related information * Maintains familiarity with major streets, public buildings, industrial plants, and the general geographic layout of the City of Denton, Texas including reading and understanding maps * Maintains regular and punctual on-site attendance Additional Duties: * Performs other duties as assigned Job Requirements Minimum Qualifications/Acceptable Equivalency: * High School diploma or GED equivalent * Must be able to type at least 40 words per minute corrected OR * Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job Core Competencies: * Ability to communicate effectively both verbally and in writing * Ability to form and maintain effective relationships with coworkers and customers Preferences: * Bilingual in Spanish and English * Prior experience as a Telecommunicator in a Law Enforcement Center Conditions of Employment: * Must pass a drug test, credit history check, criminal history background check, and social security number verification check * Must pass the CritiCall Skills Assessment * Must attend and successfully complete in-service training schools * Must obtain NCIC Telecommunicator Certification, Emergency Medical Dispatch Certification, TCIC/NCIC Certification and TCOLE Certification within one (1) year of employment. * Must have no Class A or Class B misdemeanor convictions in the past (10) years * Must have no felony convictions * Must pass polygraph exam, psychological exam, and credit check * Must pass a hearing test * Must pass a typing test with 40 words per minute corrected * Must meet civilian hiring standards of the Denton Police Department * A personal history statement must be submitted with each application (thorough background check) * Must be able to work rotating shifts, nights, weekends, and holidays * Please note Public Safety Dispatchers and Non-civil service Fire Department employees that are under the age of 36 at the time they are hired will be placed in the Fire Pension Plan. Environmental Factors and Conditions/Physical Requirements Physical Requirements: Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday. * Sedentary - lifting no more than 10 pounds * Light - lifting no more than 20 pounds; carry up to 10 pounds * Medium - lifting no more than 50 pounds, carry up to 25 pounds * Heavy - lifting no more than 100 pounds, carry up to 50 pounds * Very Heavy - lifting more than 100 pounds, carry more than 50 pounds Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency. Codes for "how often": Y = Yes N = No E = extensive (100-70%) M = moderate (60-30%) I = infrequent (20-10%) A = almost never ( Task: Code: 1. Standing: M 2. Sitting: E 3. Walking: M 4. Lifting: I 5. Carrying: I 6. Pushing/Pulling: A 7. Overhead Work: I 8. Fine Dexterity: A 9. Kneeling: M 10. Crouching: I 11. Crawling: A 12. Bending: A 13. Twisting: A 14. Climbing: M 15. Balancing: I 16. Vision: E 17. Hearing: E 18. Talking: E 19. Video Display: E 20. Other: Machines, Tools, Equipment and Work Aids: The essential functions of this position require the use of a computer and telephone daily in order to dispatch calls. Environmental Factors: The essential functions of this position are performed inside throughout the work year; requires shift work on a rotating basis, and incumbents are exposed to extremely high stress situations. This is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice. ADA/EOE/ADEA

zTrip, North America's largest taxi network with over 6,000 vehicles in 38 cities, is hiring a Transportation Dispatcher in Dallas! We're looking for dependable, detail‑oriented professionals to coordinate daily transportation activity, support drivers, and ensure every trip runs smoothly. Shift: Tuesday - Friday 12PM-8PM Saturday - 12PM-12AM Responsibilities of a Transportation Dispatcher: Assign and schedule trips based on driver availability and customer needs Monitor real‑time fleet activity to maintain on‑time performance Communicate route details, updates, and schedule changes clearly and professionally Maintain accurate records of routes, vehicle assignments, and trip coordination Collaborate with dispatch and operations teams to improve efficiency Handle unexpected challenges with calm, solution‑focused professionalism Requirements of a Transportation Dispatcher: Experience in dispatching, logistics, scheduling, or transportation operations (preferred) Strong multitasking, problem‑solving, and organizational skills Excellent communication and interpersonal abilities Ability to stay focused in a fast‑paced, time‑sensitive environment Familiarity with dispatch systems, GPS tracking, or routing software (a plus) Valid driver's license required What We Offer of a Transportation Dispatcher: Competitive hourly pay Health, dental, vision, and life insurance Paid Time Off (PTO) + paid holidays 401(k) with company match Career growth opportunities within a rapidly expanding transportation network Supportive, team‑oriented work environment Why Work at zTrip? Join the largest taxi transportation network in North America Play a key role in delivering safe, dependable service across multiple cities Be part of a mission‑driven organization that values innovation, service, and community Make a meaningful impact in the evolving mobility and transportation industry Apply Today Ready to make an impact? Join zTrip Dallas as a Transportation Dispatcher and help keep our communities moving safely and efficiently every day. Apply now!

Job DescriptionBenefits: Company parties Competitive salary Dental insurance Health insurance Training & development Vision insurance Were looking for a detail-oriented, high-energy professional to join our Service Department. This position is responsible for dispatching technicians, coordinating job schedules, communicating with property managers, and supporting daily operations to keep our fast-paced field services running smoothly. This is a critical, front-line role that requires strong organizational skills, multitasking, and professional communication. Key Responsibilities: Dispatch field technicians across Texas based on job urgency, location, and skillset Monitor job progress, scheduling, and technician availability Maintain daily communication with customers and internal teams Ensure jobs are updated in software (e.g. FieldPulse/QuickBooks) with accurate notes, photos, and status Assist with service call intake, job creation, and scheduling Track job progress from dispatch to completion and follow up as needed Support ops manager with vendor coordination and materials tracking Help manage emergencies, job escalations, and service updates Ideal Candidate Will Have: 2+ years of experience in dispatch, scheduling, or operations (service industry preferred) Excellent communication and customer service skills Strong attention to detail and follow-through Ability to stay calm and organized in a fast-paced environment Proficiency in scheduling or dispatch software (FieldPulse, ServiceTitan, etc. a plus) Familiarity with property management or trade services (HVAC, plumbing, restoration, etc.) What We Offer: Full-time, in-office role with room to grow Supportive team culture with training and mentorship Competitive pay based on experience

Job Title: Dispatch Center Specialist Department: Operations - Dispatch & Logistics Reports To: Dispatch Center Manager / Director of Operations About HNS Recovery HNS Recovery is one of America's fastest-growing and most respected repossession and asset recovery companies, recognized nationwide for integrity, performance, and innovation. With multiple branches across Texas and expanding into new markets, we lead the industry through technology, efficiency, and professionalism. Our new HNS Recovery Dispatch Center will serve as the heartbeat of our operation - coordinating all recovery, transport, and logistics in real time to ensure maximum efficiency, accountability, and client satisfaction. Position Overview The Dispatch Center Specialist plays a vital role in ensuring smooth day-to-day operations of the fleet. This position requires strong multitasking, communication, and situational awareness skills to coordinate agents, LPR teams, and tow units across multiple markets. You will serve as the real-time link between management, field agents, clients, and law enforcement to ensure timely recoveries and operational excellence. Key Responsibilities Monitor and coordinate all live recovery orders in Clearplan, RDN, and client portals. Track vehicle locations, assignments, and status updates across multiple markets. Communicate directly with field agents and yard teams to manage incoming recoveries and releases. Utilize Verizon Connect, LPR camera systems, and yard video surveillance for asset tracking and safety oversight. Assign and dispatch recovery agents efficiently based on geography, priority, and availability. Maintain constant communication with agents during recoveries to ensure safety, compliance, and accuracy. Update and close client orders in real time to maintain transparency and performance metrics. Work closely with management to report KPIs, agent productivity, and recovery timelines. Ensure compliance with all TDLR, client, and company policies. Handle emergency calls and incidents professionally and escalate appropriately. Qualifications Previous experience in dispatching, logistics, law enforcement communications, or repo industry operations preferred. Proficient with dispatch software such as Clearplan, RDN, Verizon Connect, and Google Workspace. Strong multitasking and communication skills (both written and verbal). Ability to work in a fast-paced, high-pressure environment. Excellent organizational and problem-solving skills. Team-oriented, dependable, and detail-focused. Willingness to work flexible hours, including nights and weekends, as part of a rotating schedule. Preferred Skills Familiarity with LPR systems (DRN, MVTrac). Knowledge of repossession compliance and lienholder communication standards. Bilingual (English/Spanish) is a plus. Prior experience in a 24/7 operations or call center environment. What We Offer Competitive pay and growth opportunities within a rapidly expanding company. Paid healthcare, 401(k), and benefits package. Professional development through In House Training. High-tech facility with multi-screen command center environment. A culture of teamwork, integrity, and excellence - “Elite Teams Only.” Join the Team That Sets the Standard At HNS Recovery, we don't just recover assets - we set the bar for how professionalism and technology can redefine the repossession industry. If you thrive under pressure, love technology, and want to be part of something bigger, the HNS Dispatch Center is where you belong.

Hourly Range: Hourly wage commensurate with experience and certifications. About SMU: SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor. About Department: The mission of the SMU Police Department is to maintain a working partnership with all members of the Campus Community to preserve life, maintain human rights, protect property, and promote the educational objectives of Southern Methodist University. The men and women of the SMU Police Department believe in a shared responsibility with our community to create a secure and inclusive environment that promotes and supports the educational process. About the Position: The Public Safety Dispatcher/ 911 Operator- Basic will have a wide range of responsibilities performed both independently and as part of a team. Primary duties include transmitting and receiving communications through the police radio system and managing a multi-line telephone system. The role also involves monitoring campus-wide fire and intrusion alarms and initiating appropriate response actions. Additional responsibilities include collecting and recording payments for fingerprinting services and bond transactions, addressing complaints and inquiries, and preparing detailed reports. The position requires proficient operation of various computer systems, including surveillance cameras, voice recording equipment, records management systems, and nationwide databases. This is classified as an "On Campus Essential" position. Essential Functions: * Receives complaints and inquiries from members of the university community by telephone, email, or in person at the service window. After assessing the information provided, the dispatcher deploys police, fire, or emergency medical services as appropriate using the radio communication system. * Maintains a computer-based log of all police activities. They document service calls and radio communications from officers in the CAD system and use the system to determine whether an officer has had prior interactions with a specific individual or vehicle. Additional responsibilities include submitting reports and updating reference manual. * Responsible for managing multiple computer systems, including a CCTV network with more than 2,000 cameras, fire and security alarm monitoring systems, 911 services, and a police blotter. * Collects and records payments for fingerprints, reports, and notary services. * Oversees and maintains all equipment within the emergency communication center to guarantee reliability and continuity of emergency response operations. This includes conducting regular inspections and reporting any malfunctions or technical issues to ensure all systems and devices remain fully operational at all times. * Must be available to work all shifts, including weekends and holidays, as assigned. The SMU Police Department operates 24 hours a day, 365 days a year. Education and Experience: A high school diploma or equivalent is required. An associate's degree is preferred. A minimum of one year of experience in a high-volume customer service environment is required, preferably in a dispatch center and/or security setting. Knowledge, Skills and Abilities: The Public Safety Dispatcher/ 911 Operator should possess excellent verbal communication skills, the ability to speak clearly and interact effectively in all circumstances. They must also show sound decision-making capabilities, problem-solving skills, and maintain composure while handling stressful situations. Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Ability to obtain TCOLE Telecommunications Operator License within 1 year of employment is required. Proficiency in utilizing Windows computer operating system and the Microsoft Office Suite (including Word, Excel, and Outlook) is required. Knowledge of records management systems is preferred. Preference will be given to candidates familiar with law enforcement terminology and procedures. Physical and Environmental Demands: Physical: * Sit for long periods of time * Bend * Reach above shoulders * Handle objects (dexterity) * Carry/lift over 25-50 lbs. * Kneel * Stand * Push/Pull Environmental: * Exposure to excessive noise * Around moving machinery * Exposure to marked changes in temperature/or humidity * Exposure to dust, fumes, gases, radiation, microwave * Drives motorized equipment * Work in confined quarters Deadline to Apply: Deadline date EEO Statement: SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Job DescriptionDispatch responsibilities include providing support to ensure efficient operations of the company. Supports clients and drivers through a variety of tasks related to heavy communication and follow up. Oversees the transport of confidential and time sensitive material. Familiar with a variety of company concepts, practices and procedures. Ability to effectively communicate via phone and email, ensuring that all duties are completed, and material is transported successfully and in a timely manner. The ideal candidate will have the ability to effectively multi-task in a fast-paced environment, demonstrate excellent problem solving skills, and must be detail oriented. This position is the primary communicator between clients of our organization and couriers. Client satisfaction and the ability to work well in a team environment are ideal for this position. Exceptional communication skills and a positive attitude are critical to success in this role. Responsibilities Dispatch incoming calls from clients to couriers and enter information into company software system Back up CSRs to take customer calls Assign and dispatch all will calls and STAT's Monitor online dispatch board for potential issues Add, change or delete scheduled stops in planning Research and resolve client issues quickly and accurately Communicate all client issues to direct supervisor Monitor status of deliveries and pickups to ensure timely delivery to client Assist couriers as needed to help ensure routes are completed to client expectations Review route sheets for accuracy Negotiate courier payout rates within company defined limits. Monitor and utilize web-based applications, tools, and reports Ensure policies and procedures as defined by clients and the company are being met Prepare SOP for each account; shift turnover Perform other duties as assigned Required Skills Previous customer service, supervisory, or retail management experience a plus Experience with courier software system a plus Must be extremely detail oriented, ability to prioritize and multi-task Ability to work effectively in a fast-paced environment Critical thinker with strong analytical skill set Ability to effectively communicate verbally and in writing at all levels of the organization Proficient computer skills such as MS Word, Excel and database programs

Department: Police Division: Communications Job Type: Full Time FLSA Status: Non Exempt Pay Rate: $26.11 hourly Dispatches police, fire, and emergency calls. Monitors and coordinates all public safety traffic. Answers emergency phone calls and responds accordingly. Transmits, receives, and relays teletype information. Ability to work all shifts (days, evenings, nights, weekends, and holidays) as required. Essential Job Functions 1. Transmits, receives, and coordinates radio traffic. 2. Answers emergency and non-emergency phone calls and relays information. 3. Sends and receives teletype information and relays it to appropriate personnel or divisions. 4. Maintains phone contact with public safety agencies. 5. Monitors and relays radio traffic on other frequencies such as city services and intercity. 6. Enters warrants and stolen and recovered items into computer system. 7. Operates TLETS/NLETS data terminal for various information. 8. Obtains and maintains TCIC/NCIC and CJIS access. 9. Must obtain certification as an Emergency Medical Dispatcher (EMD) through the National Academy of Emergency Dispatch (NAED). 10. Performs related duties as assigned. Skills, Knowledge and Abilities 1. Skills in thinking clearly, acting effectively in 911 emergency situations, and in making decisions with accuracy and astuteness. 2. Skills in typing (40 correct words per minute; skills test will be given). 3. Ability to handle several tasks simultaneously, most of which involve a high level of stress. 4. Ability to verbally communicate quickly and effectively with a clear and understandable voice. 5. Ability to deal with people in emotional, high stress situations. 6. Ability to learn basic criminal and traffic laws, code of criminal procedures, fire equipment and procedures, City of Hurst Municipal Code, Hurst Police Department General Orders Manual, and City of Hurst Personnel Policies and Procedure Manual. 7. Ability to learn radio procedures, computer-aided dispatch systems, and teletype guidelines. 8. Ability to obtain TCOLE Basic Telecommunicator License. 9. Ability to work cooperatively with co-workers. 10. Ability to sit for long periods of time. 11. Ability to learn and adhere to the City of Hurst Code of Ideals. 12. Ability to testify in legal proceedings. Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel Physical Demands: Standing/Walking: Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less. Sitting: Office Duties: Sits in the office about 80% of the day in chairs normally at a table or using a computer terminal. Carrying: May routinely carry objects of varying sizes and weights up to 50-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds. Lifting: May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds. Pushing/Pulling: Routinely may push/pull objects weighing 10 to 40 pounds. Bending: Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require. Reaching: Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet. Twisting: Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other. Hearing: Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks. Vision: Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks. Voice: Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks. Environment: Virtually all of the work day is indoors with rare instances of driving to locations. Hazards: Motor vehicle operation. Exposed to moving traffic control situations. Office Duties: Normal office environment. Occasional search of prisoners as needed. Equipment/Tools: Rare operation of motor vehicle under regular conditions. Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools). Products/Materials: Office Duties: Paper, glue, copier toner, and other common office products. Additional Demands: Subject to varying levels of stress in accordance with interaction with peers and others in office environment. Minimum Education, Certification, and Experience Requirements High school diploma or equivalent required. Experience with public safety and computer aided dispatch preferred. Valid State of Texas driver's license with good driving record. Applications accepted until the position is filled. City of Hurst is an Equal Opportunity Employer.

Reports To Lead Dispatcher Work Year Days 226 Primary Purpose Dispatch communications with school bus drivers and buses. Provide phone support for incoming/outgoing calls regarding buses and campuses, parents, District staff, and the community. Assist the Transportation Department in providing proper coverage of all routes, field trips, midday routes, and auxiliary routes/trips. Qualifications Education/Certification:High school diploma or GED required Some college preferred Valid CDL with passenger, air brake, and safety endorsements (preferred)20-hour TEA Safety certification class OR willingness to complete First Aid and CPR certification class OR willingness to complete Special Knowledge/Skills: Able to pass annual DOT physical/drug testing Good organizational and interpersonal skills Strong communication skills Must be able to work split shift Must be available to work Saturdays for field trip dispatch Flexible and open to change Ability to work together as a team with a spirit of cooperation Capable of responding in emergency situations Ability to drive or monitor a school bus Ability to pass annual and random DOT (Department of Transportation) physical/drug testing Ability to physically perform a front and back door bus evacuation Ability to physically perform CPR and First Aid techniques on the ground or floor Ability to walk the equivalent of at least one mile daily Ability to lift 30lbs and maneuver effectively in a school bus Experience: Minimum of 2 years of experience driving a school bus preferred Major Responsibilities and Duties Advise drivers on routes and schedule during route time or field trips. Activate emergency call procedures. Assign all substitute drivers and buses. Keep a daily operation summary for the dispatch area. Maintain log on all route-related incoming phone and radio calls. Maintain radio contact in regard to route designations with route buses and relay pertinent information. Provide drivers and staff directions regarding transportation of students in Frisco ISD. Keep calm in a busy office environment and in the midst of emergency situations. Drive or monitor a school bus when necessary.Support field trip operations. Other Duties as Assigned Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District. Work Relationships Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve. Working Conditions Mental Demands/Physical Demands/Environmental Factors:Maintain emotional control under stress. Continual sitting, reaching, kneeling, squatting and repetitive hand and arm motions. Prolonged use of computer. Intermittent walking the equivalent of at least one mile daily. Work outside and inside. Moderate exposure to extreme temperature (hot) and vehicle fumes. Frequent moderate lifting and carrying (up to 30 pounds). Work with frequent interruptions. Additional Considerations The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required Disclosure Statements The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services. Last review/revision date: 1/26/23

Department: Police Division: Communications Job Type: Full Time FLSA Status: Non Exempt Pay Rate: $26.11 hourly Dispatches police, fire, and emergency calls. Monitors and coordinates all public safety traffic. Answers emergency phone calls and responds accordingly. Transmits, receives, and relays teletype information. Ability to work all shifts (days, evenings, nights, weekends, and holidays) as required. Essential Job Functions 1. Transmits, receives, and coordinates radio traffic. 2. Answers emergency and non-emergency phone calls and relays information. 3. Sends and receives teletype information and relays it to appropriate personnel or divisions. 4. Maintains phone contact with public safety agencies. 5. Monitors and relays radio traffic on other frequencies such as city services and intercity. 6. Enters warrants and stolen and recovered items into computer system. 7. Operates TLETS/NLETS data terminal for various information. 8. Obtains and maintains TCIC/NCIC and CJIS access. 9. Must obtain certification as an Emergency Medical Dispatcher (EMD) through the National Academy of Emergency Dispatch (NAED). 10. Performs related duties as assigned. Skills, Knowledge and Abilities 1. Skills in thinking clearly, acting effectively in 911 emergency situations, and in making decisions with accuracy and astuteness. 2. Skills in typing (40 correct words per minute; skills test will be given). 3. Ability to handle several tasks simultaneously, most of which involve a high level of stress. 4. Ability to verbally communicate quickly and effectively with a clear and understandable voice. 5. Ability to deal with people in emotional, high stress situations. 6. Ability to learn basic criminal and traffic laws, code of criminal procedures, fire equipment and procedures, City of Hurst Municipal Code, Hurst Police Department General Orders Manual, and City of Hurst Personnel Policies and Procedure Manual. 7. Ability to learn radio procedures, computer-aided dispatch systems, and teletype guidelines. 8. Ability to obtain TCOLE Basic Telecommunicator License. 9. Ability to work cooperatively with co-workers. 10. Ability to sit for long periods of time. 11. Ability to learn and adhere to the City of Hurst Code of Ideals. 12. Ability to testify in legal proceedings. Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel Physical Demands: Standing/Walking: Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less. Sitting: Office Duties: Sits in the office about 80% of the day in chairs normally at a table or using a computer terminal. Carrying: May routinely carry objects of varying sizes and weights up to 50-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds. Lifting: May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds. Pushing/Pulling: Routinely may push/pull objects weighing 10 to 40 pounds. Bending: Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require. Reaching: Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet. Twisting: Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other. Hearing: Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks. Vision: Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks. Voice: Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks. Environment: Virtually all of the work day is indoors with rare instances of driving to locations. Hazards: Motor vehicle operation. Exposed to moving traffic control situations. Office Duties: Normal office environment. Occasional search of prisoners as needed. Equipment/Tools: Rare operation of motor vehicle under regular conditions. Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools). Products/Materials: Office Duties: Paper, glue, copier toner, and other common office products. Additional Demands: Subject to varying levels of stress in accordance with interaction with peers and others in office environment. Minimum Education, Certification, and Experience Requirements High school diploma or equivalent required. Experience with public safety and computer aided dispatch preferred. Valid State of Texas driver's license with good driving record. Applications accepted until the position is filled. City of Hurst is an Equal Opportunity Employer.