Dispatcher jobs in Grand Prairie, TX

Job Title: Transportation Dispatcher (5hr Split) Primary Purpose: 5-Hour shift with some overtime as needed / Split shift 5am-9am BREAK 2pm-6pm Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record absentee calls and assign substitutes. Qualifications: Education/Certification: Clear and valid Texas commercial driver's license Class A or B with Passenger (P) and School Bus (S) endorsements Must be 18 years of age Preferred Bilingual: English/Spanish Special Knowledge/Skills: Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses Ability to read and understand documents including policies and procedures manuals Ability to receive and give written and verbal instructions Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam Excellent organizational, communication, and interpersonal skills Experience: Minimum two (2) years' experience as certified school bus driver or one (1) year of dispatch experience with commercial vehicles Major Responsibilities and Duties: Dispatch Dispatch drivers and vehicles on a daily basis. Monitor and respond to two-way radio communications. Receive, record, and report driver and bus monitor absence calls. Assign substitute drivers and monitors for morning and afternoon shifts as needed. Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed. Process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed. Other Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations. Serve as substitute bus driver as needed. Follow district safety protocols and emergency procedures. Ability to operate a school bus Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged hours Mental Demands: Maintain emotional control under stress

Transportation/Dispatcher Additional Information: Show/Hide Days: 215 Pay Grade: MT06 * Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education/Certification: * High school diploma or equivalent * Possess or able to obtain a Texas Class B CDL with P and S endorsements in 40 days * Texas school bus driver training certificate, preferred * Ability to pass DOT physical examination and alcohol/drug test * Satisfactory annual driver's license and criminal history checks * Must be at least 21 years of age * Bilingual in English/Spanish, preferred * Texas school bus driver training certificate, preferred Experience: * Minimum two (2) years of experience as a certified school bus driver OR * Minimum of one (1) year of dispatch experience with commercial vehicles * Please see attached for more information. Attachment(s): * Job Description - Dispatcher

Job Description SALARY: $58,811 ANNUALLY PLUS CERTIFICATE INCENTIVE, LONGEVITY, EMPLOYER PAID LIFE INSURANCE, AFFORDABLE BENEFITS AND AN OPTION FOR SHIFT DIFFERENTIAL! SUMMARY: The purpose of this position is to answer emergency 911 and non-emergency calls and coordinate the appropriate response; provide support to field officers and provide administrative support. This is accomplished by prioritizing incoming calls; simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining a computer aided dispatch system among other computer systems. ESSENTIAL JOB FUNCTIONS Answers, evaluates and prioritizes incoming emergency calls; communicates effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire and/or medical response using a computer aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps. Receives, coordinates and disseminates critical information from various sources and maintains radio contact with field units to monitor response, progress and needed support. Simultaneously maintains close contact with field units; communicates with department employees, other law enforcement and criminal justices agencies, emergency service providers and the general public to obtain and disseminate information; monitors radio traffic of other agencies. Enters, updates, requests and transmits information from a variety of sources to maintain current, accurate records or to access databases for information, warrant checks and/or driver's license and vehicle registration checks. Performs entries and inquiries in computer database related to warrants, protective orders, stolen guns and articles, vehicles, boats, vehicle/boat parts; monitors teletypes and broadcasts and disseminates appropriately; transmits warrant and other confirmations and responds to pick-up notices; and removes warrants and other entries from the database and maintains records of all warrants and other entries. Makes effective decisions and uses problem solving based on a limited amount of information in crisis or emergency situations; obtains information related to possible dangers on the scene such as weapons, narcotics, mental conditions and alcohol; tracks changing locations and maintains contact with caller; sends additional units when needed. May assist with training and the training program for new hires. Greets visitors in person in order to provide assistance or refer to the appropriate staff member or division. Assists with attorney and clergy visitations. Classifies and prioritizes calls to establish and coordinate the proper public safety response. Performs detailed work with a high degree of accuracy during stressful situations. Accurately understands various transmissions and transcribes information from one source to another in a timely manner. Reads and interprets maps for the public, field personnel and other law enforcement/criminal justice agencies in order to assist in locating certain geographical areas; interprets telephone or radio call locations from maps by applying knowledge of the State highway system and geography in order to provide appropriate and timely assistance. Greets visitors in person; provides assistance or refers to the appropriate staff member or division. Provides back-up coverage for the department operator and monitors entrance ways to allow access to visitors. Performs other duties as assigned. SUPERVISORY/BUDGET RESPONSIBILITIES This position has no supervisory or budget responsibility. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of applicable State and Federal rules, codes and regulations and County policies and procedures. Ability to effectively operate a multi-channel radio, distinguishing and recognizing a variety of radio voice transmissions. Ability to recognize and monitor communications equipment problems and notify appropriate personnel for repair. Ability to memorize, retain and accurately recall information and codes; organize, assess, and prioritize multiple tasks, projects and demands; and adapt to constantly changing situations and effectively take appropriate action. Ability to communicate in a clear, concise and effective manner, both verbally and in writing. Ability to accurately understand various radio transmissions and transcribe information from one source to another in a timely manner. Basic proficiency level utilizing Microsoft Office applications including Excel, Word and Outlook; Open Fox; Computer based 911system; Windows based CAD; RMS; JMS; Eventide; instant messenger and the ability to operate other standard office equipment, including telephones, calculators, fax machines, etc. Self-disciplined and self-motivated to work alone and with others; ability to exercise good judgment in safeguarding of confidential or sensitive information. Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful situations. MINIMUM QUALIFICATIONS High school diploma or equivalent experience. Computer experience; proficient in typing. Valid Texas Driver's License. Must be available to work all shifts, holidays and weekends. Must obtain Telecommunication Operator certification through the State of Texas and TCIC/NCIC certification by the State of Texas within one year (1) of employment and maintain certification. WORKING CONDITIONS Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, sitting, talking, hearing and vision are constantly required. Occasionally, walking, reaching and handling are required. CONDITIONS OF EMPLOYMENT Must successfully complete a pre-employment drug screen. Must successfully complete a background investigation. TATTOO LIMITATIONS Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.

Sweve Tech LTD is a leading technology company based in Dallas, Texas. We are currently seeking a highly motivated and organized individual to join our team as a Dispatcher/Customer Service. This is a full-time position with opportunities for growth and advancement within the company. As a Dispatcher/Customer Service, you will play a crucial role in ensuring the smooth and efficient operation of our business. Your primary responsibilities will include dispatching technicians to customer locations, managing service requests, and providing exceptional customer service. Benefits of working with Sweve Tech LTD 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Key Responsibilities: - Receive and prioritize service requests from customers via phone, email, or online platforms - Dispatch technicians to customer locations based on urgency and availability - Monitor and track technician progress to ensure timely and efficient service delivery - Communicate with customers to provide updates on service status and address any concerns or issues - Maintain accurate records of service requests, technician schedules, and customer interactions - Collaborate with other departments to resolve complex service issues and ensure customer satisfaction - Continuously seek opportunities to improve processes and procedures to enhance the customer experience - Assist with administrative tasks such as data entry, filing, and record keeping Qualifications: - High school diploma or equivalent - 1-2 years of experience in customer service or dispatching role - Excellent communication and interpersonal skills - Strong organizational and time-management abilities - Proficient in Microsoft Office and other computer applications - Ability to work in a fast-paced and dynamic environment - Willingness to work flexible hours, including weekends and evenings if needed - Knowledge of technical terminology and experience in the technology industry is a plus Job Type: Full-time Pay: From $21.00 - $29.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule: Monday to Friday Overtime Weekends as needed Education and Experience High school diploma or general education degree (GED) #LI-Remote Anticipated start date: ASAP At Sweve Tech LTD, we value diversity and equal opportunity. We are committed to creating an inclusive and welcoming work environment for all employees. If you are a team player with a passion for delivering exceptional customer service, we want to hear from you! To apply, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Join the TCI Team as a Dispatcher - $24/Hour | Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. 📍 Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. Note: This role requires the ability to drive box trucks as needed, including driver unload responsibilities. Successful candidates must be able to pass a DOT physical and a pre-employment drug screen. 💼 Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Overseeing and directing dispatch activities for several locations, including remote facilities Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. Operate box trucks as needed, including performing driver unload tasks. 🛠️ Skills & Qualifications Bilingual Preferred (Spanish) Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. Ability to drive box trucks and perform physical unloading tasks as required. Must be able to pass a DOT physical and pre-employment drug screening. Schedule Flexibility for night, weekend, or holiday coverage may be occasionally required. 💲 Compensation Hourly Rate: $24/hour Required: Box truck experience

Austin Bridge & Road is currently seeking an experienced Dispatch Coordinator for projects in North Texas. We excel at what we do and are looking for talented professionals that want to excel with us. The Dispatch Coordinator is responsible for coordinating outside and inside haul operations between plants, construction field operations and operations management. Responsibilities Review JWS tickets for carrier/vehicle correction (daily) Trucker invoices (1 to 2 day process) Review Haul Hub tickets for carrier/vehicle approval (and future invoicing) CMiC data entry Track insurance for all Owner/Operators New vendor set up Invoice coding (5 days/week-code, log, scan to A/P) Haul Ticket Research (misc. unsigned trucker tickets) Maintain rate sheet (jobs, aggregate, milling) Office supplies (order, stock, supply breakroom) Perform other duties as assigned Qualifications History of work with construction material and equipment haul operations required Familiarity with construction operations and familiarity with DOT regulations required Ability to work with customers and vendors to identify and resolve and document invoicing and scheduling issues required Familiarity with JWS required Knowledgeable with Microsoft Office required Must be efficient, organized and resourceful Haul Hub and CMiC experience preferred Applicants must be legally authorized to work for ANY employer in the United States. Austin Bridge & Road is unable to sponsor or take over sponsorship of an employment visa for this position. Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned. Austin Bridge & Road is an Equal Opportunity Employer. See the “Know Your Rights” poster available in English and Spanish. See the “Pay Transparency Nondiscrimination Provision” poster available in English and Spanish. About Austin Bridge and Road A leader in the heavy highway and transportation industry for more than 100 years, Austin Bridge & Road delivers asphalt and concrete services, and builds landmark projects such as complex highway interchanges, tollways, runways, bridges, rail projects, and water/wastewater facilities. To learn more about us, visit https://www.austin-ind.com/what-we-do/bridge-road. No Third-Party Inquiries Please This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so ( i.e. , payment must be required pursuant to the terms of a written agreement). Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company. Accessibility Note If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.

SOC Operator / Dispatcher First Responder Protective Services (FRPS) is hiring multiple SOC Operators / Dispatchers in the Plano area to monitor alerts and camera feeds across approximately 2300 sites in the United States. The ideal candidate must be flexible to work in a 24/7 shift operations environment (day, night, weekends, holidays). Responsibilities: Monitor CCTV, GPS, alarms, and tracking systems in real-time. Receive and document incoming calls and incident reports. Dispatch appropriate personnel or emergency services. Maintain incident logs and communication records. Escalate critical events according to established protocols. Qualifications: Level II Security license Excellent multitasking and situational awareness. Strong written and verbal communication skills. Prior experience in dispatch, 911, or control room operations preferred. Familiarity with security or logistics monitoring software. Maintain professional composure under pressure. Adhere strictly to confidentiality and information security policies. Document all actions clearly and accurately. Demonstrate teamwork, accountability, and responsiveness. Be flexible for 24/7 shift operations (day, night, weekends, holidays). Compensation: $20-$21 Weekly paid Full-Time Employee Benefits Paid Time Off (PTO): 1st Year: Accrue up to 7 days (56 hours) 2nd Year: Accrue up to 10 days (80 hours) 5th Year and beyond: Accrue up to 15 days (120 hours) Health Insurance: Company pays up to $300/month toward employee's health insurance Comprehensive medical, dental, and vision coverage (eligible after first month) Retirement: 401(k) plan with up to 4% company match Posted By: First Responder Protective Services 4006 Belt Line Rd, Suite 138 Addison, TX 75001 Texas Department Of Public Safety Private Security Program License # C10520601 Equal Employment Opportunity First Responder Protective Services is an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Summary Depending on the experience and qualifications of the successful candidate, those applicants with more experience will be eligible to hire in at a higher rate that commensurate with their experience. * APPLICANTS PLEASE NOTE* Once you've applied and met minimum qualifications, the following steps will be necessary to continue in the hiring process. * Preliminary Interview Form * Skills Testing * Interviews * Personal History Statement (25 pages) * Background Investigation * Polygraph Examination * Psychological Evaluation * Health Assessment and Drug Screen Responsible for using a computer aided dispatch system to answer all incoming emergency 9-1-1 calls and assisting police, firefighters, paramedics, and animal services officers in their daily tasks. Also responsible for answering incoming administrative lines and giving pre-arrival medical instructions to callers. Essential Functions and Other Important Duties Essential Functions: * Answers incoming 911, TTY emergency and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures * Assigns calls and report numbers * Dispatches animal services officers, police officers, firefighters, and ambulance services to calls for service * Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched * Confirms warrants for internal and external agencies * Monitors multiple radio channels and dispatches appropriate public safety personnel. * Ensures dispatch of officer requests for back-up or traffic-related assistance, etc. * Provides pre-arrival instructions for emergency medical calls and relays vital information to hospital emergency rooms when necessary * Maintains the accurate status of each officer on patrol, firefighters, EMS, and animal services personnel, including times in and out of service and locations * Documents all 800 MHz radio transmissions * Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers * Inputs and monitors teletype information, protective orders, and missing person reports from applicable regional, state, and national databases * Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries * Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver's license information, criminal histories, property information, and/or other related information * Maintains familiarity with major streets, public buildings, industrial plants, and the general geographic layout of the City of Denton, Texas including reading and understanding maps * Maintains regular and punctual on-site attendance Additional Duties: * Performs other duties as assigned Job Requirements Minimum Qualifications/Acceptable Equivalency: * High School diploma or GED equivalent * Must be able to type at least 40 words per minute corrected OR * Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job Core Competencies: * Ability to communicate effectively both verbally and in writing * Ability to form and maintain effective relationships with coworkers and customers Preferences: * Bilingual in Spanish and English * Prior experience as a Telecommunicator in a Law Enforcement Center Conditions of Employment: * Must pass a drug test, credit history check, criminal history background check, and social security number verification check * Must pass the CritiCall Skills Assessment * Must attend and successfully complete in-service training schools * Must obtain NCIC Telecommunicator Certification, Emergency Medical Dispatch Certification, TCIC/NCIC Certification and TCOLE Certification within one (1) year of employment. * Must have no Class A or Class B misdemeanor convictions in the past (10) years * Must have no felony convictions * Must pass polygraph exam, psychological exam, and credit check * Must pass a hearing test * Must pass a typing test with 40 words per minute corrected * Must meet civilian hiring standards of the Denton Police Department * A personal history statement must be submitted with each application (thorough background check) * Must be able to work rotating shifts, nights, weekends, and holidays * Please note Public Safety Dispatchers and Non-civil service Fire Department employees that are under the age of 36 at the time they are hired will be placed in the Fire Pension Plan. Environmental Factors and Conditions/Physical Requirements Physical Requirements: Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday. * Sedentary - lifting no more than 10 pounds * Light - lifting no more than 20 pounds; carry up to 10 pounds * Medium - lifting no more than 50 pounds, carry up to 25 pounds * Heavy - lifting no more than 100 pounds, carry up to 50 pounds * Very Heavy - lifting more than 100 pounds, carry more than 50 pounds Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency. Codes for "how often": Y = Yes N = No E = extensive (100-70%) M = moderate (60-30%) I = infrequent (20-10%) A = almost never ( Task: Code: 1. Standing: M 2. Sitting: E 3. Walking: M 4. Lifting: I 5. Carrying: I 6. Pushing/Pulling: A 7. Overhead Work: I 8. Fine Dexterity: A 9. Kneeling: M 10. Crouching: I 11. Crawling: A 12. Bending: A 13. Twisting: A 14. Climbing: M 15. Balancing: I 16. Vision: E 17. Hearing: E 18. Talking: E 19. Video Display: E 20. Other: Machines, Tools, Equipment and Work Aids: The essential functions of this position require the use of a computer and telephone daily in order to dispatch calls. Environmental Factors: The essential functions of this position are performed inside throughout the work year; requires shift work on a rotating basis, and incumbents are exposed to extremely high stress situations. This is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice. ADA/EOE/ADEA

Quigley Heating and Air, Farmers Branch, TX Proudly serving communities in the greater Dallas area for 75 years! We provide premium maintenance, installation, and repair service of heating and cooling systems for both residential homeowners and commercial properties. We are family owned and operated and continue to support our community with our family tradition of honesty, quality, and value. We are currently looking for a HVAC Service Dispatcher - Schedule Coordinator to join our team! This position requires a motivated person that is detail oriented and ability to work as a team member to ensure superior service to all our customers. Job Title: HVAC Service Dispatcher - Schedule Coordinator Work Hours: Monday - Friday and alternating On Call rotation Pay: $22.00 - $26.00 per hour, depending on experience + some commissions What we have to offer / Benefits: * Medical 70% paid for employee * Dental insurance * Vision insurance * Paid vacation - 40 hours, after 2 years 80 hours * 401K * 6 Paid holidays * Sick pay What you will be doing: * Answering incoming calls * Maintain the Service Technicians' daily schedules and verifying all information as each job is closed out * Schedule return trips with customers when parts are in for repairs. * Maintain the on-call schedule for service technicians. * Maintain customer database with current information. * Clear and concise communications with department managers, employees, and company customers * Job costing and some project & labor management. * Prepare service invoices and timecards for processing. Qualifications: * 2+ years of related experience in an office setting, dispatching, scheduling, or project coordination (or equivalent combination of education and experience). * Stellar customer service skills with the ability to build strong relationships. * Strong organizational skills and attention to detail. * Proficiency in MS Office Suite (Word, Excel), MS Outlook, and Adobe. * Experience with CRM databases * HVAC or similar industry experience is a plus. * Geographical knowledge of Dallas area/zip codes is a plus. Learn more about us: *****************

Nevoya is North America's leading next-generation electric trucking carrier, transforming logistics through AI-native operations and relentless customer focus. The company builds and uses proprietary technology to deliver zero-emissions carrier services to Fortune 500 shippers with superior economics and service to legacy diesel operators. The company has operations in California and Texas, and is backed by globally-renowned investors including Lowercarbon Capital. About The Role: Nevoya is seeking a skilled Dispatcher / Driver Manager to coordinate loads, manage schedules, and support operational efficiency across our electric trucking fleet. This role manages real-time freight operations while resolving the majority of issues independently and escalating only when necessary. The ideal candidate thrives in a fast-paced, detail-oriented environment, communicates effectively with drivers, brokers, and vendors, and can quickly adapt to policy and process changes. Dispatchers at Nevoya are problem-solvers who ensure shipments move on time, compliance is maintained, and customers receive excellent service. This role is hybrid in Dallas, TX. What You'll Do: Assign and coordinate loads to drivers, ensuring on-time pickup and delivery Communicate with drivers to manage schedules, provide route updates, and troubleshoot issues Liaise with brokers and vendors to ensure smooth shipment flow Maintain accurate and timely updates in our dispatch systems Monitor and ensure Hours of Service compliance for all assigned drivers Manage EV charge planning to prevent delays in delivery schedules Reprioritize workloads in real time based on emergent events, guided by established policies Support other dispatchers with task delegation and provide operational guidance Coordinate with Senior Dispatchers on escalated issues or operational improvements Track and report on KPIs including on-time rates, empty miles percentage, and compliance scores Success in this role will be measured against the following operational targets: On-Time Pickup & Delivery Rate: 90% or higher Load Assignment Turnaround: 30 minutes or less from load availability Driver Communication Response Time: 5 minutes or less Hours of Service (HOS) Compliance: 98% or higher Empty Miles Percentage: 15% or lower TMS Software Update Accuracy: 95% or higher EV Charge Management: 95% or more trips without charging delays Qualifications: 3+ years of logistics experience, preferably in a dispatch or customer service capacity Intermediate IT proficiency and comfort with logistics technology platforms Working knowledge of freight industry standards and processes Strong written and verbal communication skills in English Proven ability to unjam operational issues and resolve problems independently in real time Adaptability to process and policy changes in a fast-moving environment College degree preferred Preferred: Prior EV fleet or sustainable transportation dispatch experience Familiarity with Apollo or similar dispatch/tracking platforms Experience coordinating across multiple time zones At Nevoya, we believe diverse teams build better solutions. We are proud to be an equal opportunity employer and are committed to creating an inclusive and welcoming environment for all employees. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you're excited about our mission but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or another role.

Job DescriptionBenefits: Company parties Competitive salary Dental insurance Health insurance Training & development Vision insurance Were looking for a detail-oriented, high-energy professional to join our Service Department. This position is responsible for dispatching technicians, coordinating job schedules, communicating with property managers, and supporting daily operations to keep our fast-paced field services running smoothly. This is a critical, front-line role that requires strong organizational skills, multitasking, and professional communication. Key Responsibilities: Dispatch field technicians across Texas based on job urgency, location, and skillset Monitor job progress, scheduling, and technician availability Maintain daily communication with customers and internal teams Ensure jobs are updated in software (e.g. FieldPulse/QuickBooks) with accurate notes, photos, and status Assist with service call intake, job creation, and scheduling Track job progress from dispatch to completion and follow up as needed Support ops manager with vendor coordination and materials tracking Help manage emergencies, job escalations, and service updates Ideal Candidate Will Have: 2+ years of experience in dispatch, scheduling, or operations (service industry preferred) Excellent communication and customer service skills Strong attention to detail and follow-through Ability to stay calm and organized in a fast-paced environment Proficiency in scheduling or dispatch software (FieldPulse, ServiceTitan, etc. a plus) Familiarity with property management or trade services (HVAC, plumbing, restoration, etc.) What We Offer: Full-time, in-office role with room to grow Supportive team culture with training and mentorship Competitive pay based on experience

Job DescriptionSalary: 19-24 Per Hour Job Title: Night Shift Dispatcher Coordinator Department: Operations Dispatch & Logistics Reports To: Dispatch Center Manager / Director of Operations About HNS Recovery HNS Recovery is a nationally recognized leader in the repossession and asset recovery industry, known for professionalism, performance, and innovation. Operating across multiple major Texas markets and expanding nationwide, we set the gold standard in compliance, safety, and efficiency. Our Dispatch Center functions as the control hub of our operations, and our Night Shift Dispatch Coordinators are the backbone of overnight productivity maintaining command and control of field teams, LPR fleets, and secure storage yards during off-peak hours. Position Overview The Night Shift Dispatcher Coordinator oversees all nighttime field operations, ensuring every recovery, transport, and assignment is executed safely, accurately, and efficiently. This role demands a steady mindset, strong communication skills, and the ability to make confident decisions under pressure. You will monitor live operations across multiple markets, coordinate with agents and law enforcement, update client portals, and provide real-time visibility to management through dispatch logs and reports. Key Responsibilities Oversee all after-hours dispatching for HNS Recovery across assigned territories. Coordinate field agents, LPR units, and transport drivers using Clearplan, RDN, and Verizon Connect. Monitor LPR scans, video feeds, and yard cameras to ensure operational awareness and agent safety. Assign recoveries based on zone coverage, agent availability, and job priority. Maintain constant radio and text communication with field agents throughout recoveries. Log and document every recovery, tow, and incident accurately in company systems. Handle emergency calls, client inquiries, and law enforcement verifications professionally. Ensure all repossessions and impounds follow TDLR and client compliance standards. Generate nightly reports summarizing completed recoveries, incidents, and active assignments. Escalate urgent or high-value recoveries to management in real time. Qualifications Minimum 2 years of dispatch, logistics, or repossession experience preferred. Strong working knowledge of Clearplan, RDN, and Verizon Connect. Excellent communication and problem-solving skills. High level of integrity, accountability, and discretion. Ability to work independently and stay alert during overnight hours (10 PM 6 AM or similar schedule). Proficiency with Google Workspace and computer-based tracking systems. Calm under pressure, with strong judgment for field safety and escalation. Preferred Skills Experience in repossession, law enforcement, security operations, or fleet logistics. Familiarity with LPR (License Plate Recognition) systems such as DRN or MVTrac. Bilingual (English/Spanish) is a plus. Prior experience in a 24/7 command center or night operations environment. What We Offer Competitive Night Shift Pay Differential. Paid Healthcare, 401(k), and benefits package. Training and advancement through In House Training. Access to a state-of-the-art Dispatch Command Center with full-wall LED displays and integrated surveillance systems. A strong, team-driven culture focused on Integrity, Precision, and Performance. Join the Elite Night Crew At HNS Recovery, the night shift isnt just another schedule its where the real action happens. Our Night Dispatch Coordinators are the eyes and ears of the company when the world sleeps, ensuring our reputation for excellence never rests. If you thrive in high-stakes environments, take pride in control-room precision, and can lead under pressure, HNS Recovery wants you on the night watch.

Hourly Range: Hourly wage commensurate with experience and certifications. About SMU: SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor. About Department: The mission of the SMU Police Department is to maintain a working partnership with all members of the Campus Community to preserve life, maintain human rights, protect property, and promote the educational objectives of Southern Methodist University. The men and women of the SMU Police Department believe in a shared responsibility with our community to create a secure and inclusive environment that promotes and supports the educational process. About the Position: The Public Safety Dispatcher/ 911 Operator- Basic will have a wide range of responsibilities performed both independently and as part of a team. Primary duties include transmitting and receiving communications through the police radio system and managing a multi-line telephone system. The role also involves monitoring campus-wide fire and intrusion alarms and initiating appropriate response actions. Additional responsibilities include collecting and recording payments for fingerprinting services and bond transactions, addressing complaints and inquiries, and preparing detailed reports. The position requires proficient operation of various computer systems, including surveillance cameras, voice recording equipment, records management systems, and nationwide databases. This is classified as an "On Campus Essential" position. Essential Functions: * Receives complaints and inquiries from members of the university community by telephone, email, or in person at the service window. After assessing the information provided, the dispatcher deploys police, fire, or emergency medical services as appropriate using the radio communication system. * Maintains a computer-based log of all police activities. They document service calls and radio communications from officers in the CAD system and use the system to determine whether an officer has had prior interactions with a specific individual or vehicle. Additional responsibilities include submitting reports and updating reference manual. * Responsible for managing multiple computer systems, including a CCTV network with more than 2,000 cameras, fire and security alarm monitoring systems, 911 services, and a police blotter. * Collects and records payments for fingerprints, reports, and notary services. * Oversees and maintains all equipment within the emergency communication center to guarantee reliability and continuity of emergency response operations. This includes conducting regular inspections and reporting any malfunctions or technical issues to ensure all systems and devices remain fully operational at all times. * Must be available to work all shifts, including weekends and holidays, as assigned. The SMU Police Department operates 24 hours a day, 365 days a year. Education and Experience: A high school diploma or equivalent is required. An associate's degree is preferred. A minimum of one year of experience in a high-volume customer service environment is required, preferably in a dispatch center and/or security setting. Knowledge, Skills and Abilities: The Public Safety Dispatcher/ 911 Operator should possess excellent verbal communication skills, the ability to speak clearly and interact effectively in all circumstances. They must also show sound decision-making capabilities, problem-solving skills, and maintain composure while handling stressful situations. Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Ability to obtain TCOLE Telecommunications Operator License within 1 year of employment is required. Proficiency in utilizing Windows computer operating system and the Microsoft Office Suite (including Word, Excel, and Outlook) is required. Knowledge of records management systems is preferred. Preference will be given to candidates familiar with law enforcement terminology and procedures. Physical and Environmental Demands: Physical: * Sit for long periods of time * Bend * Reach above shoulders * Handle objects (dexterity) * Carry/lift over 25-50 lbs. * Kneel * Stand * Push/Pull Environmental: * Exposure to excessive noise * Around moving machinery * Exposure to marked changes in temperature/or humidity * Exposure to dust, fumes, gases, radiation, microwave * Drives motorized equipment * Work in confined quarters Deadline to Apply: Deadline date EEO Statement: SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Job DescriptionDispatch responsibilities include providing support to ensure efficient operations of the company. Supports clients and drivers through a variety of tasks related to heavy communication and follow up. Oversees the transport of confidential and time sensitive material. Familiar with a variety of company concepts, practices and procedures. Ability to effectively communicate via phone and email, ensuring that all duties are completed, and material is transported successfully and in a timely manner. The ideal candidate will have the ability to effectively multi-task in a fast-paced environment, demonstrate excellent problem solving skills, and must be detail oriented. This position is the primary communicator between clients of our organization and couriers. Client satisfaction and the ability to work well in a team environment are ideal for this position. Exceptional communication skills and a positive attitude are critical to success in this role. Responsibilities Dispatch incoming calls from clients to couriers and enter information into company software system Back up CSRs to take customer calls Assign and dispatch all will calls and STAT's Monitor online dispatch board for potential issues Add, change or delete scheduled stops in planning Research and resolve client issues quickly and accurately Communicate all client issues to direct supervisor Monitor status of deliveries and pickups to ensure timely delivery to client Assist couriers as needed to help ensure routes are completed to client expectations Review route sheets for accuracy Negotiate courier payout rates within company defined limits. Monitor and utilize web-based applications, tools, and reports Ensure policies and procedures as defined by clients and the company are being met Prepare SOP for each account; shift turnover Perform other duties as assigned Required Skills Previous customer service, supervisory, or retail management experience a plus Experience with courier software system a plus Must be extremely detail oriented, ability to prioritize and multi-task Ability to work effectively in a fast-paced environment Critical thinker with strong analytical skill set Ability to effectively communicate verbally and in writing at all levels of the organization Proficient computer skills such as MS Word, Excel and database programs

Department RC&E Employment Type Full Time Location Fort Worth, TX Workplace type Onsite Key Responsibilities Skills, Knowledge and Expertise Benefits About RC&E RC&E is a leader in the Industrial Refrigeration arena with 20 plus years of presence and over 100 years of collective experience in the industry among our founders. Our mission is to give our customers the highest level of refrigeration design and construction services that are second to none and perform these services at a fair market value. To be a leader and innovator in the newest technologies giving the customer the most modern and efficient designs allowing them to build their business well into the future of their ever-changing market ensuring the longevity of our company through customer satisfaction and repeat business. To guarantee quality, professionalism, integrity, and fairness to all.

Support the Service operation by contributing to the vision and ultimately executing the customer experience plan for the business. This would involve team members working together and managing all aspects of the Dispatching segment of the business and would include, scheduling, purchasing, and inbound phone calls from internal and external customers. Job functions and duties Primary Be the first line of communication for the Service Department as it relates to inbound/outbound calls Focus on delivering precise and correct information to customers. Entering in new Service Calls into Service Management system. Coordinate the purchasing of any materials needed based on the requirements of the work to be performed. Ensure timely scheduling based on both customer and technician availability. Work with other Dispatch Coordinators to ensure all calls are being scheduled and dispatched efficiently. Make sure calls requested by Strategic Accounts have been accepted and scheduled into CSUSA Fieldpoint system and ETA requirements are being met. Serve as additional back up to the other members of the Customer Experience team as needed. Manage and support customer relationships on behalf of the business to deliver high levels of service and retain key partnerships for the long term. Skills Ability to work in and contribute to a collaborative team environment. Review, target and ultimately make improvements (process driven) to improve the business and its customer service delivery. Be well organized in your approach to both day to day and longer-term work duties. Exhibit sound judgement related to customer communication, management, and team operations. Maintains a professional demeanor and always interacts professionally in all methods of contact. Experience, Education, and Job Requirements Candidate will have minimum experience of 3 years scheduling/dispatching experience. Utilization of the Microsoft Office Suite as an effective tool. Be engaged, be reliable, be an anchor in the business. Be a master communicator. Have a passion for providing top tier customer experiences.

Support the Service operation by contributing to the vision and ultimately executing the customer experience plan for the business. This would involve team members working together and managing all aspects of the Dispatching segment of the business and would include, scheduling, purchasing, and inbound phone calls from internal and external customers. Job functions and duties Primary Be the first line of communication for the Service Department as it relates to inbound/outbound calls Focus on delivering precise and correct information to customers. Entering in new Service Calls into Service Management system. Coordinate the purchasing of any materials needed based on the requirements of the work to be performed. Ensure timely scheduling based on both customer and technician availability. Work with other Dispatch Coordinators to ensure all calls are being scheduled and dispatched efficiently. Make sure calls requested by Strategic Accounts have been accepted and scheduled into CSUSA Fieldpoint system and ETA requirements are being met. Serve as additional back up to the other members of the Customer Experience team as needed. Manage and support customer relationships on behalf of the business to deliver high levels of service and retain key partnerships for the long term. Skills Ability to work in and contribute to a collaborative team environment. Review, target and ultimately make improvements (process driven) to improve the business and its customer service delivery. Be well organized in your approach to both day to day and longer-term work duties. Exhibit sound judgement related to customer communication, management, and team operations. Maintains a professional demeanor and always interacts professionally in all methods of contact. Experience, Education, and Job Requirements Candidate will have minimum experience of 3 years scheduling/dispatching experience. Utilization of the Microsoft Office Suite as an effective tool. Be engaged, be reliable, be an anchor in the business. Be a master communicator. Have a passion for providing top tier customer experiences.

Department: Police Division: Communications Job Type: Full Time FLSA Status: Non Exempt Pay Rate: $26.11 hourly Dispatches police, fire, and emergency calls. Monitors and coordinates all public safety traffic. Answers emergency phone calls and responds accordingly. Transmits, receives, and relays teletype information. Ability to work all shifts (days, evenings, nights, weekends, and holidays) as required. Essential Job Functions 1. Transmits, receives, and coordinates radio traffic. 2. Answers emergency and non-emergency phone calls and relays information. 3. Sends and receives teletype information and relays it to appropriate personnel or divisions. 4. Maintains phone contact with public safety agencies. 5. Monitors and relays radio traffic on other frequencies such as city services and intercity. 6. Enters warrants and stolen and recovered items into computer system. 7. Operates TLETS/NLETS data terminal for various information. 8. Obtains and maintains TCIC/NCIC and CJIS access. 9. Must obtain certification as an Emergency Medical Dispatcher (EMD) through the National Academy of Emergency Dispatch (NAED). 10. Performs related duties as assigned. Skills, Knowledge and Abilities 1. Skills in thinking clearly, acting effectively in 911 emergency situations, and in making decisions with accuracy and astuteness. 2. Skills in typing (40 correct words per minute; skills test will be given). 3. Ability to handle several tasks simultaneously, most of which involve a high level of stress. 4. Ability to verbally communicate quickly and effectively with a clear and understandable voice. 5. Ability to deal with people in emotional, high stress situations. 6. Ability to learn basic criminal and traffic laws, code of criminal procedures, fire equipment and procedures, City of Hurst Municipal Code, Hurst Police Department General Orders Manual, and City of Hurst Personnel Policies and Procedure Manual. 7. Ability to learn radio procedures, computer-aided dispatch systems, and teletype guidelines. 8. Ability to obtain TCOLE Basic Telecommunicator License. 9. Ability to work cooperatively with co-workers. 10. Ability to sit for long periods of time. 11. Ability to learn and adhere to the City of Hurst Code of Ideals. 12. Ability to testify in legal proceedings. Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel Physical Demands: Standing/Walking: Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less. Sitting: Office Duties: Sits in the office about 80% of the day in chairs normally at a table or using a computer terminal. Carrying: May routinely carry objects of varying sizes and weights up to 50-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds. Lifting: May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds. Pushing/Pulling: Routinely may push/pull objects weighing 10 to 40 pounds. Bending: Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require. Reaching: Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet. Twisting: Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other. Hearing: Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks. Vision: Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks. Voice: Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks. Environment: Virtually all of the work day is indoors with rare instances of driving to locations. Hazards: Motor vehicle operation. Exposed to moving traffic control situations. Office Duties: Normal office environment. Occasional search of prisoners as needed. Equipment/Tools: Rare operation of motor vehicle under regular conditions. Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools). Products/Materials: Office Duties: Paper, glue, copier toner, and other common office products. Additional Demands: Subject to varying levels of stress in accordance with interaction with peers and others in office environment. Minimum Education, Certification, and Experience Requirements High school diploma or equivalent required. Experience with public safety and computer aided dispatch preferred. Valid State of Texas driver's license with good driving record. Applications accepted until the position is filled. City of Hurst is an Equal Opportunity Employer.

Department: Police Division: Communications Job Type: Full Time FLSA Status: Non Exempt Pay Rate: $26.11 hourly Dispatches police, fire, and emergency calls. Monitors and coordinates all public safety traffic. Answers emergency phone calls and responds accordingly. Transmits, receives, and relays teletype information. Ability to work all shifts (days, evenings, nights, weekends, and holidays) as required. Essential Job Functions 1. Transmits, receives, and coordinates radio traffic. 2. Answers emergency and non-emergency phone calls and relays information. 3. Sends and receives teletype information and relays it to appropriate personnel or divisions. 4. Maintains phone contact with public safety agencies. 5. Monitors and relays radio traffic on other frequencies such as city services and intercity. 6. Enters warrants and stolen and recovered items into computer system. 7. Operates TLETS/NLETS data terminal for various information. 8. Obtains and maintains TCIC/NCIC and CJIS access. 9. Must obtain certification as an Emergency Medical Dispatcher (EMD) through the National Academy of Emergency Dispatch (NAED). 10. Performs related duties as assigned. Skills, Knowledge and Abilities 1. Skills in thinking clearly, acting effectively in 911 emergency situations, and in making decisions with accuracy and astuteness. 2. Skills in typing (40 correct words per minute; skills test will be given). 3. Ability to handle several tasks simultaneously, most of which involve a high level of stress. 4. Ability to verbally communicate quickly and effectively with a clear and understandable voice. 5. Ability to deal with people in emotional, high stress situations. 6. Ability to learn basic criminal and traffic laws, code of criminal procedures, fire equipment and procedures, City of Hurst Municipal Code, Hurst Police Department General Orders Manual, and City of Hurst Personnel Policies and Procedure Manual. 7. Ability to learn radio procedures, computer-aided dispatch systems, and teletype guidelines. 8. Ability to obtain TCOLE Basic Telecommunicator License. 9. Ability to work cooperatively with co-workers. 10. Ability to sit for long periods of time. 11. Ability to learn and adhere to the City of Hurst Code of Ideals. 12. Ability to testify in legal proceedings. Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel Physical Demands: Standing/Walking: Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less. Sitting: Office Duties: Sits in the office about 80% of the day in chairs normally at a table or using a computer terminal. Carrying: May routinely carry objects of varying sizes and weights up to 50-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds. Lifting: May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds. Pushing/Pulling: Routinely may push/pull objects weighing 10 to 40 pounds. Bending: Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require. Reaching: Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet. Twisting: Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other. Hearing: Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks. Vision: Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks. Voice: Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks. Environment: Virtually all of the work day is indoors with rare instances of driving to locations. Hazards: Motor vehicle operation. Exposed to moving traffic control situations. Office Duties: Normal office environment. Occasional search of prisoners as needed. Equipment/Tools: Rare operation of motor vehicle under regular conditions. Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools). Products/Materials: Office Duties: Paper, glue, copier toner, and other common office products. Additional Demands: Subject to varying levels of stress in accordance with interaction with peers and others in office environment. Minimum Education, Certification, and Experience Requirements High school diploma or equivalent required. Experience with public safety and computer aided dispatch preferred. Valid State of Texas driver's license with good driving record. Applications accepted until the position is filled. City of Hurst is an Equal Opportunity Employer.