Service Dispatcher
Dispatcher job in Thornton, CO
Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions.
We Are Looking for Someone Like You
As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed.
The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs.
Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization.
Your Day-to-Day at Murphy Company
Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients.
Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions.
Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support.
Bring Your A-Game!
Our ideal candidate should possess the following traits:
Excellent professionalism and attention to detail.
At least 1 year of work experience in a high-volume environment.
Self-starter: Must have the ability to work well as part of a team and independently.
Technology skills: General comfort using technology and able to learn new tools quickly.
Critical thinking: Must have the ability to problem solve creatively and independently.
Strong interpersonal skills.
At least 1 year of experience using MS Outlook.
What We Will Bring to the Table
A collaborative, family-friendly work environment
Knowledge and expertise that has helped us grow and thrive for the last 112 years
Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing.
A personal time off plan that rivals our competitors
Dispatcher
Dispatcher job in Loveland, CO
We are looking for a full-time, dedicated Dispatcher. The candidate we are looking for is serious about their career and advancement. They would be the type to take initiative to complete tasks and thrive during the busy times. It's a challenging, exciting, and fun opportunity in a professional environment. If you are a team player with an upbeat personality and a positive attitude, we want to hire you!
This position is onsite and full-time, Monday-Friday with rotating Saturdays
Key Responsibilities
Interacts with customers via telephone, email, online chat, or in-person to provide support and information on products or services.
Manages large amounts of incoming phone calls from customers and technicians
Collects and enters customer information
Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers' problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Scheduling projects for technicians
Managing scheduled projects with organization and detail
Sufficiently communicate the customers' needs to the technicians via notes onto appointment summaries
Determine whether or not the company provides the services that the customer is requesting.
Performs other related duties as assigned.
Required Skills/Abilities:
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.
Ability to memorize scripts and company pricing for general calls
Empathetic and patient
Ability to work in a team environment
Ability to multitask with minimal errors
Reliable employee
Benefits:
Competitive Wages
Bonuses and incentives, average $400+ per month
Medical, Dental, Vision Benefits
401K with 50% company match
Paid Holidays
Opportunity for Advancement
Company Events
Working for a company that value all employees.
#SWNLP
Pay Range
$22 - $24 USD
About SWAN:
Our team of master plumbing, heating and air conditioning technicians are dedicated to providing professional quality plumbing and HVAC services to residents and families throughout Loveland, CO and surrounding areas. Our teams of highly qualified plumbers and technicians are always equipped with stocked work trucks to get the job done and resolve your issues quickly.
We are always hiring friendly people who share our values of character, honor, and integrity.
Auto-ApplyDispatcher
Dispatcher job in Denver, CO
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable).
Why make the move to MTM Transit:
* Monday - Friday Schedule
* Rate of Pay $27.00/hr
* Location: 280 62nd Ave Denver, CO 80216
* Affordable benefits including Medical, Dental and Vision
* Free Life Insurance & Long-Term Disability coverage for eligible employees
* Paid Training
* Paid Holidays & Paid Time Off (PTO)
* Yearly Pay Increases
* 401(k)
* Referral Bonus Program
What You'll Do:
* Assist with all phone call information and dispatching of rides
* Organize and route trips based on schedule and location to ensure optimal performance
* Provide assistance to drivers for directions to destinations
* Assist drivers and the call center with problems or issues relating to scheduling
* Establish and maintain effective communication with drivers and the call center
* Report and record all incidents to the applicable manager
* Document and report provider no shows or on-time-performance issues
* Inform transportation providers of their next-days trips and any new trips that occur
* Monitor radio, telephones and on-road provision of service for quality
* Record time of departure, destination, and expected time of return
* Provide feedback on drivers' performance
What You'll Need:
Experience, Education & Certifications:
* High school diploma or G.E.D. equivalent
* 2+ years in transportation routing, dispatching, and scheduling expertise preferred
* 1 year experience working with the applicable transit scheduling system preferred
* Knowledge of GPS and GIS systems preferred
* Possess valid authorization to work in the United States
Skills:
* Excellent communication and interpersonal skills
* Good organizational skills with attention to timeliness and details
* Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
* Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
* Ability to maintain high level of confidentiality
* Regular attendance is required
Pay:
$27.00/HR
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTM Transit
Auto-ApplyHVAC Service Dispatcher
Dispatcher job in Fort Collins, CO
Service Dispatcher - Fort Collins, CO Pay: $25/hr - $32/hr DOE + Great Benefits Are you highly organized, quick-thinking, and great at keeping operations running smoothly? We're looking for a motivated Service Dispatcher to join our team in Fort Collins, CO. In this role, you'll be the key connection between our customers and our field technicians-coordinating schedules, solving problems, and ensuring every service call is handled with professionalism and care.
This is a fantastic opportunity for someone who thrives in a fast-paced environment and wants to grow with a supportive, reputable company.
What You'll Do
* Manage incoming service requests and customer inquiries
* Schedule and dispatch technicians efficiently across the service area
* Track technician availability, job status, and service timelines
* Maintain clear communication with customers, field teams, and management
* Resolve scheduling issues or service concerns with professionalism
* Ensure accurate documentation of service calls and daily activity
What You Bring
* High school diploma or equivalent (additional training is a plus)
* Previous dispatching or customer service experience preferred
* Strong communication and relationship-building skills
* Excellent multitasking and time-management abilities
* Ability to stay calm, organized, and solution-focused under pressure
* Basic computer proficiency
What We Offer
* Competitive hourly pay: $25 - $32/hr depending on experience
* Medical insurance, life insurance, and short-term disability
* Paid vacation, paid sick time, and paid holidays
* Opportunities for long-term growth and career advancement
* A supportive team environment where your contributions truly matter
If you're a detail-oriented professional who enjoys helping customers and supporting field teams to deliver outstanding service, we'd love to hear from you. Apply today with your resume, and take the next step in your career!
Service Dispatcher
Dispatcher job in Fort Collins, CO
Job Description
Why Work With Us
At Horsetooth Heating & Air, we're not just an HVAC company; we're a family that values and supports our employees. We understand that a positive work environment leads to job satisfaction and professional growth. Here's why you should join our team:
Caring Company Culture: We prioritize creating a workplace where every employee feels valued and appreciated.
Involved Ownership: Our leadership team is active in the field and understands the challenges technicians face daily.
Trusting Environment: We provide guidance and support but trust our team to take ownership of their work without micromanagement.
Quarterly Giveaways: We recognize and reward hard work through quarterly giveaways.
Financial Coaching: We offer financial coaching to help employees improve their financial well-being, from boosting credit scores to qualifying for home loans.
Dealer Training: We invest in ongoing professional development with training sessions every other month to ensure you stay ahead in the industry.
To learn more about us, visit: ***************************************************
Benefits We Offer:
Comprehensive Health Coverage: Medical plans with over 50% of premiums paid by the company, plus optional dental and vision coverage.
Paid Time Off: Generous vacation, sick time, and paid holidays so you can recharge and take care of life's needs.
Financial Security: $25,000 life insurance and a 401(k) plan with company match to help you plan for the future.
Flexible Spending & Savings: HSA with $600 annual employer contribution.
Peace of Mind: Company-paid short-term disability for unexpected life events.
Convenient Healthcare Access: Free access to employer-paid Nice Healthcare-chat, video, or in-person visits for physicals, labs, imaging, and 550+ medications at no cost.
Professional Growth & Support: Paid training and company-provided uniforms.
Pay Rate: $25.00-32.00 hourly, depending on experience plus spiffs
Position Summary:
We are looking for a reliable and detail-oriented Service Dispatcher to join our team. In this role, you'll be the key connection between our customers and technicians - coordinating daily schedules, dispatching calls, and keeping operations running smoothly. You'll work closely with both our service and sales teams to align priorities and ensure a great experience for every customer. The ideal candidate is a strong communicator, loves keeping things organized, and thrives in a fast-paced environment where no two days are the same.
Work Hours: 7:30 am - 5:00 pm Monday to Friday (Weekends, overtime, and evenings on occasion)
Required Qualifications:
2+ years of experience in dispatching, scheduling or service coordination
Prior experience in HVAC, home services, or trades is preferred
High school diploma or equivalent
High attention to detail with the ability to stay calm under pressure
Sales coordination experience is a plus
Proficiency in MS Office, Google Workspace, and ability to learn software programs
A team player who works well with technicians, sales staff, and customers alike
Join our team and become part of a company that truly cares about its employees and customers. Apply today!
Dispatcher/Alarm Monitor
Dispatcher job in Denver, CO
Monitor Federal Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.
PAY TRANSPARENCEY/COMPENSATION
Hourly Rate: $30.84/hr. + $4.93/hr. H&W
RESPONSIBILITIES
Monitor Federal Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:
Communicating audio messages via radio and telephone
Coordinating law enforcement and public safety personnel activities
Transferring public safety information
Answering questions and updating client records
Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
Log all calls in database including required details of each call
Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
Operate multi-channel radio and telephone dispatch equipment
Access Federal, State, and local databases and maintain compliance regulations and procedures
Assist with quality review of events created by fellow dispatchers
Monitor alarms received and keep records based on unique accounts
Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
Monitor in-house closed-circuit television (CCTV) cameras
Perform dispatching duties for other locations in the event of a failure
Assist in the training of dispatcher trainees
Routinely test alarms, communication systems, and other devices
QUALIFICATIONS
US Citizenship Required
Candidates will need to undergo a background check
Valid driver's license and reliable transportation required
High School diploma or GED.
Ability to work under stress and to respond to emergency communications.
Excellent communication and phone skills.
Ability to handle filing and other administrative duties.
Existing dispatch or use of a multi-system phone system is preferred, but on-the-job training is provided in order to obtain knowledge of how a 24-hour emergency communication center operates; to gain familiarity with public safety functions and concerns; to learn of the public safety communications environment, demands, requirements and related laws, to include regulations and systems.
Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error.
Successful completion of Critical testing is required prior to hire (provided by company)
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Working Conditions
Work is typically based in a busy office environment and subject to frequent interruptions. This is a 24/7 operation, requiring 12-hour shifts, including weekends and holidays.
Physical Requirements
May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.
Dispatcher/Alarm Monitor
Dispatcher job in Denver, CO
Monitor Federal Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.
PAY TRANSPARENCEY/COMPENSATION
Hourly Rate: $30.84/hr. + $4.93/hr. H&W
RESPONSIBILITIES
Monitor Federal Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:
Communicating audio messages via radio and telephone
Coordinating law enforcement and public safety personnel activities
Transferring public safety information
Answering questions and updating client records
Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
Log all calls in database including required details of each call
Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
Operate multi-channel radio and telephone dispatch equipment
Access Federal, State, and local databases and maintain compliance regulations and procedures
Assist with quality review of events created by fellow dispatchers
Monitor alarms received and keep records based on unique accounts
Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
Monitor in-house closed-circuit television (CCTV) cameras
Perform dispatching duties for other locations in the event of a failure
Assist in the training of dispatcher trainees
Routinely test alarms, communication systems, and other devices
QUALIFICATIONS
US Citizenship Required
Candidates will need to undergo a background check
Valid driver's license and reliable transportation required
High School diploma or GED.
Ability to work under stress and to respond to emergency communications.
Excellent communication and phone skills.
Ability to handle filing and other administrative duties.
Existing dispatch or use of a multi-system phone system is preferred, but on-the-job training is provided in order to obtain knowledge of how a 24-hour emergency communication center operates; to gain familiarity with public safety functions and concerns; to learn of the public safety communications environment, demands, requirements and related laws, to include regulations and systems.
Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error.
Successful completion of Critical testing is required prior to hire (provided by company)
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Working Conditions
Work is typically based in a busy office environment and subject to frequent interruptions. This is a 24/7 operation, requiring 12-hour shifts, including weekends and holidays.
Physical Requirements
May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.
Dispatcher/Pager
Dispatcher job in Denver, CO
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Previous radio / phone dispatch experience desirable.
4. Previous supervisory experience preferred.
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
6. Must be 18 years of age or older.
7. Must have a reliable telephone and transportation number.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to work from verbal and written instructions.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio/telephone skills.
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
9. Must be able to lift, carry and/or hold up to 75 lbs.
10. Must pass pre-employment and random drug test.
11. Must complete a criminal background check.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must be familiar with and abide by all Client/company regulations.
2. Work with Client Special Services Representatives to ensure all requests for services are met.
3. Pull assignments or work orders from computer, as needed.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Escalate issues to operations Manager Immediately.
8. Deal courteously and tactfully with fellow employees and passengers if necessary.
9. Communicate effectively with fellow employees.
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
13. Maintain and distribute radios (where applicable).
14. Always complete the appropriate documentation and reports in thorough and timely manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Provide general information and directions to passengers.
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
18. Attend meetings and inservices as required.
19. Utilize appropriate communications channels and maintain records, reports and files as required.
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
21. Identification badges must always be visible.
22. Adhere to company policies and procedures and participate in achievement of company objectives.
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
24. Perform other duties as requested.
Security Dispatcher-Substitute
Dispatcher job in Boulder, CO
Boulder Valley School District is committed to create challenging, meaningful, and engaging learning opportunities so that all children thrive and are prepared for successful, civically engaged lives. Our comprehensive and innovative approach to education ensures that each student meets expectations relative to intellectual growth, physical development and social emotional well-being. The district covers approximately 500 square miles and serves the communities of Boulder, Erie, Louisville, Lafayette, Superior, Broomfield, Nederland, Ward, Jamestown and Gold Hill. Website: BVSD.
Location: US:CO:BOULDER
Department: Safety Security And Emergency Services
Position Title: Security Dispatcher-Substitute
Position Start Date: Immediately
Position Type: Unit C-Security
Work Schedule: As Needed
Hourly Pay:*$28.08
Closing Date: December 21, 2025
Our People Are Our Strength in BVSD
Summary:
Performs routine security checks of schools in the district; responds to emergencies and takes necessary steps to address all emergencies; at times will be required to respond to matters pertaining to vandalism, theft, arson, personnel problems, etc.; work with appropriate law enforcement agencies when necessary.
Responsibilities:
Monitor, operate and manage all Security related software programs related to: fire alarm systems, security alarm systems, electronic lock systems, video camera systems, HVAC equipment and monitoring systems.Program Fobs, create new employee profiles and create new badges Program door schedules; lock and unlock doors manually; reset malfunctioning doors Provide communications during crisis events Provide support to Transportation DepartmentPrepare and print reports as needed Perform other duties as assigned Qualifications:
Required:High School Diploma or equivalent Communicate (read, write, and speak) in EnglishComplete and submitted BVSD online application Computer experience (PC - Microsoft Office), along with several other software systems used in security.Preferred:Ability to monitor several alarm systems; radio dispatch for security agents, maintenance personnel and other district personnel Ability to handle emergencies, including maintenance and transportation emergencies Take overflow radio and telephone calls from transportation and central switchboard Must be self-motivated; work under minimal supervision; work cooperatively with the police department and the public as well as being a team player within the department Ability to substitute for other shifts when needed
Salary Information:
Salary Placement varies according to experience and education.
BVSD engages in a salary placement process vs. a salary negotiation process. This information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience and education. All salaries are set by Human Resources based on a review of qualifications compared to the requirements on the job description; therefore listing all related education and experience on your application is recommended.
Application and Selection Procedure:
* External Candidates: Apply on-line at jobs.bvsd
* Current BVSD Employees: Must apply through the INFOR portal
* If you do not have internet access, a computer is available in the Human Resources Division, Education Center, 6500 E. Arapahoe, Boulder, Colorado.
* Applications are reviewed to match candidates with position qualifications, with a limited number selected for interviews. For the final selection, employment is contingent upon successful completion of the post-offer screening process, including a background check and possible medical examination.
Benefits & Eligibility:
Boulder Valley School District is proud to offer eligible employees excellent benefits which may include:
* Free high-quality Health and Dental Coverage
* Vision Coverage
* Supplemental Life Insurance
* Employee Assistance Program
* Personalized Benefits
* Identity Theft Protection
* Flexible Spending Plans
* Retirement Savings Plans
* EcoPass
Please see our Benefits Page for information on the benefits we offer and eligibility information.
The Boulder Valley School District is an equal opportunity educational institution and does not unlawfully discriminate on the basis of race, color, ethnicity, sex, gender identity/expression, national origin, creed, religion, age, sexual orientation, disability or veteran status in admission or access to, and treatment and employment in its educational programs or activities. Inquiries or complaints: BVSD Legal Counsel - ************; Office for Civil Rights - ********************************************************
Transportation Dispatcher - Hiring Now
Dispatcher job in Fort Collins, CO
Job DescriptionTransportation Dispatcher
zTrip - Fort Collins, CO
zTrip, North America's largest taxi network with over 6,000 vehicles in 38 cities, is hiring a Transportation Dispatcher in Fort Collins! We're looking for dependable, detail‑oriented professionals to coordinate daily transportation activity, support drivers, and ensure every trip runs smoothly.
Responsibilities of a Transportation Dispatcher:
Assign and schedule trips based on driver availability and customer needs
Monitor real‑time fleet activity to maintain on‑time performance
Communicate route details, updates, and schedule changes clearly and professionally
Maintain accurate records of routes, vehicle assignments, and trip coordination
Collaborate with dispatch and operations teams to improve efficiency
Handle unexpected challenges with calm, solution‑focused professionalism
Requirements of a Transportation Dispatcher:
Experience in dispatching, logistics, scheduling, or transportation operations (preferred)
Strong multitasking, problem‑solving, and organizational skills
Excellent communication and interpersonal abilities
Ability to stay focused in a fast‑paced, time‑sensitive environment
Familiarity with dispatch systems, GPS tracking, or routing software (a plus)
Valid driver's license required
What We Offer of a Transportation Dispatcher:
Competitive hourly pay
Health, dental, vision, and life insurance
Paid Time Off (PTO) + paid holidays
401(k) with company match
Career growth opportunities within a rapidly expanding transportation network
Supportive, team‑oriented work environment
Why Work at zTrip?
Join the largest taxi transportation network in North America
Play a key role in delivering safe, dependable service across multiple cities
Be part of a mission‑driven organization that values innovation, service, and community
Make a meaningful impact in the evolving mobility and transportation industry
Apply Today
Ready to make an impact? Join zTrip Fort Collins as a Transportation Dispatcher and help keep our communities moving safely and efficiently every day.
Apply now!
Dispatcher (Evening Shift)
Dispatcher job in Windsor, CO
Intersand America, a world leader in its field and one of Canada's Best Managed Companies, is a family owned business that has specialized in the development and production of pet hygiene solutions for over 30 years, producing and exporting high-end cat litters in more than 45 countries. After experiencing significant growth in international business activities, the company expanded with a new plant in Windsor, Colorado in August 2020.
Job Description
Under the supervision of the Supply Chain Supervisor, the Dispatcher is responsible for coordinating and managing the shipping/receiving and handling of all plant materials and finished goods. They are also responsible for optimizing the use of storage space and ensuring that the goods are handled properly and safely.
Key Duties and Responsibilities
Attends daily production meetings in order to report on the status of all transportation activities in the last 24 hours
Attends daily transportation meetings to discuss objectives, problems and action plans
Oversees unloading of trucks, and documents processes
Ensures that goods received are inspected for compliance and not damaged
Ensures that the receiving procedures for each material are in compliance with regulations
Works closely with the Supply Chain Supervisor and Production Manager to validate delivery schedules
Manages/organizes orders to be delivered according to required transports
Validates all requirements for the transportation of goods with all carriers
Prepares shipping documents in accordance with the customer's order and according to the requirements of each carrier
Contacts carriers to schedule the pickup and delivery of goods
Ensures that products are properly prepared and identified prior to shipment
Ensures that goods to be shipped comply with shipping order
Verifies that containers are clean and procedures are followed
Ensures that each customer's shipping requirements are met
Tracks deliveries/shipments
Performs loading and unloading of trucks with forklift as needed
Traces products that are misplaced or shipped to the wrong location
Responds quickly and efficiently to various shipping issues and ensures customer satisfaction
Other duties as assigned by Supply Chain Supervisor
Qualifications
High School Diploma or GED required
Logistics and/or Transportation degree or certification preferred
Minimum of (3) to five (5) years experience in a similar role
Knowledge of rail and road transportation laws and regulations
Experience with SAP in a manufacturing environment required
Excellent computer skills with ability to use Microsoft Office applications
Must be able to successfully operate a forklift in a warehouse setting
Reliable attendance and flexibility to work overtime as needed
Applicant must also possess:
Customer service skills
Ability to work as a team
Innovative thinker and problem solver
Ability to multi-task and manage time efficiently
Excellent communication skills
Organized and detail oriented
Additional Information
Job Type: Full-time
Benefits:
Health, Dental and Vision insurance
Life insurance
Paid time off
Schedule:
8 hour shift
Evening shift (3pm to 11:30pm)
Monday to Friday
No weekends
Overtime
Dispatcher
Dispatcher job in Longmont, CO
Seeking a talented individual capable of multi-tasking. Applicant should be organized, detail-orientated and ready to start each day with a positive attitude.
Primary job role will be dispatching/scheduling for our 20+ technicians. Secondary tasks may include assisting in office related tasks, e.g., organizing & filing paperwork, logging checks, etc. Must be able to retain information on multiple tasks, procedures and the abilities of our technicians. Multi-tasking is essential to this role and the ability to handle one's self in a noisy environment while still maintaining professionalism. Must be capable of working with Apple products (iPhones and Mac computers, including Numbers and Pages). Knowledge of the Foothills and surrounding areas is a plus.
Our hours of operation are 7:00 a.m. to 9:00 p.m., Sunday through Saturday. You must be flexible to work nights and weekends! We offer a $2.00 shift differential for weekend shift hours.
This is a full time position which includes benefits after a probationary period.
Depending on experience, pay may be negotiable.
Not a remote position.
Job Type: Full-time
Salary: $20.00 - $24.00 per hour.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Ability to commute/relocate:
Longmont, CO 80504: Reliably commute or planning to relocate before starting work (Required)
Experience:
Computer skills: 1 year (Required)
Office: 1 year (Required)
Shift availability:
Night Shift (Required)
Day Shift (Preferred)
Weekend Shift (Required)
Work Location: In person
Dispatcher
Dispatcher job in Denver, CO
Done! Plumbing, Heating, Cooling, & Electrical: We have been your trusted HVAC, Plumbing, & Electrical provider serving the Denver metro area since 1999. Our top notch service and outstanding customer service are what makes Done the ‘go to' service company in the area. But where would we be without the heroes on our support team? We'd rather not find out! Apply to be a Done hero today!
The Good Stuff:
$20-24/hr - based on experience
In-office position from 11am-8pm, weekend work required
Great working environment
Medical, Dental, Vision and more
401k with company matching
PTO, Paid Holidays, Paid Parental Leave
Job Duties:
Organize & coordinate daily schedules based on
call priority
&
technician ability
Dispatch & debrief our technicians
Monitor performance of service techs
Communicate with customers in a timely & effective manner
Understand sales goals & hold team accountable
What you need:
HS Diploma or GED
1+ year of dispatch or customer service experience.
Proficiency with Microsoft Office or Google Suite
Preferred experience using a Customer Service Software such as Service Titan
High ability to multi-task and switch tasks quickly
Excellent organizational skills
Dispatcher - Boulder
Dispatcher job in Boulder, CO
Looking for a role in a company with a strong sense of community? Do you enjoy working autonomously yet still being a part of a strong team? Ready to put your patience and adaptability to work? Wanting a role where you can leave at the end of the day feeling like you made a difference?
Did you answer yes to any of these questions? If so, then Via Mobility may be the place for you.
Being a Dispatcher has its Advantages
You will work with other dedicated professionals who share your passion for helping individuals in need. We offer:
* A fun and supportive environment
* A role where you can interact and make a difference in a life
* Opportunities for growth within the organization
* Employee Discounts including, T-Mobile, pet insurance, and MORE!
The Route Services Dispatcher is responsible for primarily supporting the route services, however will be expected to help out other departments as needed. In this role you will be tracking movement of buses and communicating with the drivers to help coordinate their routes. This role will also perform a variety of customer service duties including data entry, answering phones, and responding to passenger questions or concerns as required.
Starting pay range for the role is $21.39-$27.29/hour + $1/hour if bilingual (English/Spanish)
* Based on years of active years of Dispatcher experience*
Schedule: Monday-Friday 1:00 pm to 10:00 pm
Qualifications for the Dispatcher:
* High School Diploma or GED
* Must be at least 19 years of age
* Bilingual (English/Spanish) preferred but not required
* Positive customer relations skills, including good decision-making and problem-solving skills
* Ability to communicate effectively, both orally and in writing
* Ability to establish and maintain positive and effective working relationships with employees and the general public.
* Thorough knowledge of or ability to learn the Boulder County area
* Knowledge of occupational hazards and safety practices and procedures.
* Proper grammatical skills and legible penmanship.
* Ability to work independently.
* Must be able to pass a pre-employment background check and drug test, and will be considered a part of the random drug testing pool as a safety sensitive employee.
Keywords: telecommunicator, receptionist, reservation manager, administrative, transportation, dispatch, dispatcher, call center
Competitive Benefits for the Dispatcher
* Paid Training! Paid Time-Off!
* Medical, Dental, Vision, Flexible Spending Account
* Employer paid Life Insurance
* 403b Retirement Plan
* Employee Assistance Program
* Access to Pet Insurance discounts
* Special employee only discounts
* Credit Union Memberships
* Public Service Loan Forgiveness (PSLF) Program
* Stability and longevity with a growing, sustainable, and innovative company
Learn more about why we are a great place to work:
***************************************************************
About Via Mobility Services
We are a vibrant, accomplished nonprofit with a culture built on four key values teamwork, honesty, integrity and a passion for helping others.
Via team members have a common goal: to provide our clients with mobility and transportation options that enhance a quality of life, self-sufficiency, and access to the community. Since 1979, Via has helped tens of thousands of seniors and people with disabilities live more independent lives. We also serve our community through volunteer driver training programs, disability awareness education and advocacy, human service collaborations and partnerships, community transit offerings and contracting capabilities.
Via is an Equal Employment Opportunity Employer (EEO)
Dispatcher
Dispatcher job in Denver, CO
Transdev in Denver, Colorado is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
24-hour dispatcher operation 365/7 days a week
1560 Broadway Denver, Co. 80202
**************
Application Deadline: December 31, 2025, or until the position has been filled.
Transdev is proud to offer:
* Competitive compensation package of minimum $23.00 - Maximum $25.00
Benefits include:
* Vacation: minimum of two (2) weeks
* Sick days: up to 6 days
* Holidays: 12 days; 8 standard and 4 floating
* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term
disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
* Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
* Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
* Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
* Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
* Other duties as required.
Qualifications:
* High School Diploma or GED; Technical Degree preferred.
* 3-5 years' experience dispatching.
* Excellent verbal, interpersonal and customer service skills.
* Problem solving and analytical skills.
* Must be able to work shifts or flexible work schedules as needed.
* Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
* Please include a resume when applying
Physical Requirements:
The essential functions of this position require the ability to:
* Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
* Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
* Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ********************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
* Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: Please Click Here for CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 5287
Pay Group: DVF
Cost Center: 52924
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Routing Dispatcher - Hiring Now
Dispatcher job in Fort Collins, CO
Job DescriptionRouting Dispatcher - Join the zTrip Team in Fort Collins, CO!
zTrip, North America's largest taxi network-operating more than 6,000 vehicles across 38 cities-is committed to delivering safe, reliable, and efficient transportation that strengthens communities and supports mobility for all.
We're looking for a Routing Dispatcher to join our fast-paced Fort Collins operations team. In this critical role, you'll manage daily transportation activity, support drivers, and ensure every trip runs smoothly from scheduling to completion.
What You'll Do as a Routing Dispatcher:
Assign and schedule trips based on driver availability, proximity, and customer needs
Monitor real-time fleet activity to maintain on-time performance and resolve issues quickly
Communicate route details, updates, and schedule changes clearly and professionally
Keep accurate records of routes, vehicle assignments, and trip coordination
Work closely with dispatch and operations teams to enhance efficiency and service quality
Handle unexpected challenges with calm, solution-focused professionalism
What You Bring to the Role as a Routing Dispatcher:
Experience in dispatching, logistics, scheduling, or transportation operations (preferred)
Strong multitasking, problem-solving, and organizational skills
Excellent communication and interpersonal abilities
Ability to stay focused and effective in a fast-paced, time-sensitive environment
Familiarity with dispatch platforms, GPS tracking, or routing software (a plus)
Valid driver's license required
What We Offer:
Competitive hourly pay
Health, dental, vision, and life insurance
Paid time off (PTO) and paid holidays
401(k) with company match
Opportunities for career growth within a rapidly expanding transportation network
Supportive, team-centered work environment
Why zTrip?
Be part of the largest taxi transportation network in North America
Play an essential role in delivering safe, dependable service across multiple cities
Join a mission-driven organization that values innovation, service, and community
Make a meaningful impact in the evolving mobility and transportation industry
Ready to Make an Impact?
Apply today to become a Routing Dispatcher with zTrip Fort Collins-and help keep our communities moving smoothly, safely, and efficiently every day.
Service Dispatcher
Dispatcher job in Denver, CO
Eaton Sales and Service is currently seeking a Service Dispatcher based in our Denver, CO location.
Does this sound like you:
Do you have a solid work ethic?
Are you comfortable using a computer?
Does working for a 103-year-old, financially stable company on the cutting edge of new technology appeal to you?
Highly organized and able to multitask?
Excellent communication skills?
Job responsibilities:
Present yourself professionally as a representative of Eaton.
Scheduling and dispatching of service technicians across multiple states.
Communicating with management to resolve issues and satisfy requests for service.
Creating work orders.
Organize and prioritize calls according to urgency.
Higher starting pay with the following:
Two to three years of experience dispatching in a fast-paced environment while multitasking several schedules and priorities.
What Eaton provides you:
Paid time off
401(k) matching
Dental insurance
Health insurance
Health savings account
Vision insurance
Pay: Starting at $60k per year
Job type: Full Time
Schedule:
Monday through Friday
Dispatcher
Dispatcher job in Broomfield, CO
Job Details MCAIR - BROOMFIELD, CO Part Time High School $17.00 - $19.00 Hourly Up to 25% Any EducationDescription
Authorizes regulates and controls flights according to government and company regulations to expedite and ensure the safety of flights.
Essential Functions
Request amount of fuel, oil, deicing needed to line service from student or instructor, and fuel regulations prescribed by Federal Aviation Agency.
Guide and direct students in scheduling flight operations and utilization of aircraft.
Responsible for arrival/end-of-day inspection of the for security.
Schedule, plan, and control the dispatch of aircraft, report all schedule changes, and student/instructor “no shows” daily.
Review documentation to release flight for takeoff including financial means to pay for flight scheduling flight.
Coordinate with instructors to ensure students for flight.
Coordinate with Director of Maintenance on requirements and estimated time in commission (ETIC).
Ensure aircraft maintenance schedules and aircraft time in service does not ADs and 100-hour inspection intervals.
Prepare log of flights, delays, and cancellations, and list reasons for changes in schedule or flight plans.
Complete reports as required.
Maintain dispatch area in a professional manner and enforce the Student Code of Conduct rules while a positive, customer-friendly attitude.
Work a flexible schedule when required due to business necessity.
Ensure compliance with all Spartan policies and procedures related to flight and dispatch operations.
Perform other incidental duties as may be assigned.
Qualifications
Education and Work Experience
High School diploma or GED required
One (1) year of related experience preferred
Certificates, License, Registrations
None
Supervisory Responsibilities
None
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hand to lift, handle, or feel; talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance, stoop, kneel, crouch or crawl. The employee must frequently lift and/or balance up to ten pounds and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, and depth perception.
AAP/EEO Statement
Spartan provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
In keeping with the above conviction, Spartan is committed to assuring that:
All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.
Employment decisions are based on the principles of equal opportunity and affirmative action; and all personnel actions such as compensation, benefits, transfers, training, and participation in social and recreational programs are administered without regard to race, creed, color, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.
Benefits:
401(k) and Employer Match
Medical Insurance
HSA/FSA
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Employee Assistance Program
Tuition Reimbursement/Employee Scholarship
Dispatcher/Driver
Dispatcher job in Denver, CO
Pay Rate: $21.00 per hour
Bonus eligible: $1000 Sign on bonus
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 1/05/2026 *if interested in opportunity, please submit application as soon as possible.
Shift/Schedule
Monday-Friday 12:30am-9:00am
Some Holidays required
What does Nuclear Pharmacy contribute to Cardinal Health?
Nuclear Pharmacy is responsible for providing radiopharmaceuticals and other drugs to medical care providers under highly regulated State and Federal guidelines may also consult with or advise physicians and nuclear medicine technologists on the safe and efficacious use of radioactive drugs for diagnosis and therapy.
What Pharmacy Services & Delivery contributes to Cardinal Health
Responsible for the prompt and accurate delivery and distribution of radiopharmaceuticals or oncology pharmaceuticals to medical care providers in accordance with customer demand and requirements of the assigned route. Prepares doses for shipment, prepares cases, wipes doses, and loads and unloads containers in keeping with the prescribed safety standards and Department of Transportation (DOT).
Click here to watch a short video about what a Nuclear Pharmacy Driver does at Cardinal Health
Responsibilities
Packages radiopharmaceutical medication for shipment, performs testing, and loads/unloads containers
Assigns delivery routes to drivers and makes adjustments as needed
Performs quality control checks as trained
Processes incoming packages for pharmacy use
Performs equipment checks for daily use
Prepares and makes deliveries to customer accounts on assigned route using a company vehicle (non-cdl)
Uses a handheld tablet to scan customer orders for accuracy, obtain route stop information and navigation
Processes packages returned from customer locations
Maintains vehicles in proper working condition and may perform minor roadside repairs
Performs general facility cleaning and other duties as required
Qualifications
High school diploma, GED or equivalent, or equivalent work experience, preferred
Must hold a valid driver's license and have a good driving record
Minimum of 18 years of age due to driving of company owned vehicle
Prior delivery driving experience a plus
Past driver dispatching experience preferred
Ability to manage up to 75 pounds
Comfortable driving in all weather conditions during day or night hours
Ability to sit, stand, be mobile and operate a vehicle for extended periods of time
Strong customer service and communication skills
Ability to work weekends or be in a weekend rotation
Ability to work holidays or be in a holiday rotation
Ability to work on call or be in an on call rotation
Flexibility to work various days, schedules, hours or overtime as needed
Ability to use computers and tablets
What is expected of you and others at this level?
Applies acquired knowledge and skills to complete standard tasks
Readily learns and applies new information and methods to work in assigned area
Maintains appropriate licenses, training and certifications
Works on routine assignments that require some problem resolution
Works within clearly defined standard operating procedures and/or scientific methods
Adheres to all quality guidelines
Works under moderate degree of supervision
Work typically involves regular review of output by work lead or supervisor
Refers complex unusual problems to supervisor
We support our veterans and will work with you during your military to civilian transition.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
Auto-ApplyEmergency Response Dispatcher
Dispatcher job in Lafayette, CO
A Dispatcher is a member of a call center which not only handles PBX functions but serves as an essential part to emergency communications during medical, facility, security and weather-related emergency events. The call centers operate 24 hours a day and seven days a week at one of several Intermountain locations. As the first point of contact for emergencies and the general public seeking information, a successful candidate will be able to balance excellent customer service with the ability to handle emergencies quickly and decisively. Specific responsibilities include emergency and non-emergency call taking, intrusion and duress alarm monitoring, and viewing security video footage from multiple locations.
**Posting Specifics**
+ **Pay Range:** $18.81 - $24.99/hour (depending on experience)
+ **Benefits Eligible:** Yes (Medical, Dental, Vision, 401(k), and many more benefits)
+ **Shift Details:** Full-time, 40 hours/week. Day shifts, 4x10's. Monday - Thursday (8 a.m. - 6:30 p.m.) and Tuesday - Friday (9 a.m. - 7:30 p.m.)
+ **Location:** Emergency Communications, Good Samaritan Medical Center (Lafayette, Colorado)
**Essential Functions**
+ Supports a centralized 24-hour call center for specific facilities experiencing medical, facility, security, or weather-related emergency events.
+ Answers, documents, and dispatches all incoming emergency line calls according to established protocols. Follows specific procedures for individual facilities. Initiates notifications via required modalities (Emergency Notification System, overhead paging, etc.) as quickly as possible with a high degree of accuracy.
+ Clearly and correctly conduct overhead page announcements per established protocols.
+ Quickly ascertain the request of callers whether public, patient, provider or caregiver and accurately route the call.
+ Monitor various alarm systems (Fire alarms, infant abduction systems, nurse call systems, etc.) and respond accordingly per established protocols.
+ Report any detected irregularities from monitored systems to the appropriate personnel per established protocols.
+ Respond to after-hours calls for covered practices and page staff and providers as needed and per established procedures. (Varies per site)
+ Perform other call center answering and call routing functions as necessary.
+ Availability for on-call shifts and mandatory overtime as necessary. Must be able to respond to alternative work locations during emergency events to maintain the continuity of call center operations.
**Skills**
+ Maintain a professional demeanor and adhere to established dispatch protocols.
+ Ability to remain calm and effective during busy, high stress situations.
+ Demonstrated written and oral communication skills
+ Interpersonal communication
+ Answering high volume of phone calls
+ Multitasking
+ Prioritization
**Qualifications**
+ Demonstrated customer service experience.
+ Preferred previous experience in a call center.
+ Computer and data entry proficiency.
+ Preferred High School Diploma or GED
**Physical Requirements:**
+ Ongoing need to see and read information, documents, monitors, identify equipment and supplies
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ Sitting for extended periods.
+ Lifting and carrying up to 10 lbs.
+ Must be able to proficiently hear, see and speak.
+ Ability to respond and handle audible and visual alarms
**Location:**
Good Samaritan Hospital
**Work City:**
Lafayette
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.81 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.