Job Type: Part-To-Full-Time | On-Site
Schedule: We are open 24/7/365, flexible availability is valued. Weekends required after training period.
About the Role
We are seeking a highly motivated and detail-oriented individual to join our time-critical courier team as a Dispatcher. In this hybrid role, you will coordinate driver schedules, manage logistics, and deliver top-notch customer support. This position is based in our office near the Atlanta airport, offering the opportunity to work in a tenured and collaborative environment. This is a rare opportunity to join a very tenured team in the middle of a growth opportunity.
This part-to-full-time position offers competitive pay and comprehensive benefits for full-time employees, including:
401(k) matching
Medical, dental, and vision insurance
Paid time off (PTO)
Adaptable Schedules Available
Key Responsibilities
Receive and process time-critical orders for products and deliveries with accuracy.
Prioritize and dispatch calls based on urgency and business needs.
Monitor driver routes and statuses to optimize schedules and ensure timely service.
Provide drivers with critical information such as order details, traffic conditions, and delivery requirements.
Maintain accurate records of calls, activities, and other relevant data in the system.
Respond to customer inquiries and resolve issues in a professional and efficient manner.
Qualifications
Previous experience dispatching courier drivers is REQUIRED, please lead your inquiry with this information.
Strong multitasking, problem-solving, and organizational skills.
Excellent judgment and ability to think on your feet.
Ability to handle multiple priorities and meet deadlines effectively.
Intimate knowledge of the Atlanta, GA & Southeast Region.
Must pass a background check and drug screening. A clean MVR is required.
Work Environment
This is an on-site role at our office near the Atlanta airport. Candidates must be comfortable working in a fast-paced environment and collaborating closely with team members to achieve operational excellence.
About Us
We are a growing transportation and distribution provider committed to offering customized solutions and exceptional service. Headquartered in Atlanta, GA, we operate service centers across the Southeast. Since the 1980's, our success has been driven by an elite team of logistics and customer service professionals.
Take the next step in your career and join a team dedicated to delivering quality, reliability, and innovation in logistics.
$28k-38k yearly est. 4d ago
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Dispatcher
Curran Recruiting
Dispatcher job in Fairburn, GA
We're looking for a reliable, detail-oriented Dispatcher to join our client's team! This role supports both trucking and rail operations, coordinating daily schedules, communicating with drivers and rail partners, and ensuring smooth, on-time movement of freight.
What you'll do:
• Schedule and dispatch drivers for pickups and deliveries
• Coordinate shipments moving by rail and communicate with rail providers
• Monitor routes, rail timelines, and provide real-time updates
• Communicate clearly with drivers, customers, and rail contacts
• Troubleshoot delays, service issues, or routing changes
• Maintain accurate dispatch records and ensure safety/compliance
What we're looking for:
• Experience in dispatching (trucking, rail, or logistics) preferred
• Strong communication and multitasking skills
• Ability to stay organized in a fast-paced environment
• Familiarity with dispatch/TMS systems and rail operations is a plus
$28k-38k yearly est. 4d ago
Emergency Communications Officer I
Cobb County, Ga 3.8
Dispatcher job in Centerville, GA
The Cobb County Department of Public Safety E911 Emergency Communications Center invites you to explore a career as an Emergency Communications Officer. This expanding career field is ideal for a person with good communication and multi-tasking skills and the ability to work under stressful conditions.
During the interview process, candidates will be scheduled by the E911 Employment Relations Unit to take the CritiCall, 911 dispatch test. CritiCall is a computerized pre-employment test used to measure a person's underlying skills and abilities prior to any training they receive if they are hired as a public safety dispatcher or call taker. If you would like to learn more about the CritiCall test or review the available testing resources, you can visit the applicant resource page at ******************************************************
The purpose of this classification is to answer and process emergency and non-emergency calls through the E911 Communications Center.
Our agency is certified by the Commision on Accreditation for Law Enforcement Agencies (CALEA) and serves as the E911 call and dispatch center for the Cobb County Police Department, Cobb Fire& Emergency Services, City of Marietta Police and Fire, and the Cobb County Sheriff's Department.
Click here to hear from our very own employees on what makes Cobb E911 a great and unique place to work.
Employee Sponsored Benefits
To view current employee benefits, please click here.
Paid Vacation Leave
13 days per year / 1 year of service
15 days per year / 5 years of service
20 days per year / 10 years of service
22 days per year / 15 years of service
25 days per year / 20 years of service
Holidays
12 paid holidays per year
Paid Sick Leave
Accumulates at 4.0 hours per biweekly
Paid Military Leave
Up to 18 days per year
Parental Leave Policy
Eligible full-time employees will receive six weeks paid time off to care for and bond with their newborn or newly adopted child.
Bereavement Leave Policy
Full-time employees will receive up to 3 days of bereavement leave with pay for up to 24 hours.
Free Wellness Clinic
A free health clinic is available for all Cobb County Employees and their dependents who have insurance with Cobb County. The clinic offers sick and well checks and many prescription medications at no cost to the employee.
Fitness Centers
Multiple fitness centers with both strength and aerobic training equipment available at no-cost to employees.
Education Incentive Pay:
* $1000 Associate Degree
* $2000 Bachelor's Degree
* $3000 Master's Degree
Tuition Assistance
Tuition assistance is available for you while you complete a college degree or certification. Reimbursable amounts are dependent upon available funding and will be proportionately distributed to all pre-approved applicants on a quarterly basis.
This posting may be used to fill additional vacancies.
Answers incoming emergency and non-emergency voice and Telecommunication Device for the Deaf (TDD) calls: determines nature of call and correct signal and/or code; simultaneously enters information into the Computer Aided Dispatch (CAD) System; and advises supervisors of all priority calls.
Provides lifesaving and pre-arrival instructions to callers in emergency medical situations: remains available to callers while units are in route; and checks medical status.
Forwards information to the appropriate emergency response units or agencies: processes requests from officers and/or deputies through the Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC), and assist the public with request
Utilizes computer to enter and retrieve data: sorts and files records; and assists callers with transactions and information relating to police, fire, and Emergency Medical Services activity.
Identifies incorrect or outdated information contained in the CAD: and completes update form for changes of street names and/or addresses, and submits to supervision for verification.
Testifies in Court: may be called to testify as the owner of a voice on and E-911 recording and/or to be a witness that a call was received.
Dispatches the appropriate agency personnel to scene through use of radio and CAD System: coordinates multi-unit and multi-jurisdictional response calls; maintains awareness of available response units; dispatches calls to available units; maintains contact with response units to provide information and instructions regarding emergencies; and assists in the coordination of correct response.
Performs other related duties as assigned.
Minimum Qualifications
High School Diploma or GED required; supplemented by one year of work experience that shows the ability to maintain steady employment in any field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Additionally, applicants must pass the CritiCall 911 exam and must be age 18 at time of hire.Must obtain and maintain the following certifications: GCIC and NCIC Terminal Operator, Basic Communications Officer, TDD/TTY, and CPR.Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, and prolonged standing, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements
Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors
Essential functions are regularly performed without exposure to adverse environmental conditions.
EEO Statement
Cobb County is an equal opportunity employer. Cobb County Government does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.
$1k weekly 18d ago
COMMUNICATIONS DISPATCHER I - 911 COMMUNICATIONS
Clayton County, Ga 4.3
Dispatcher job in Jonesboro, GA
COMMUNICATIONS DISPATCHER I CLASSIFICATION TITLE: Communications Dispatcher I PURPOSE OF CLASSIFICATION Answers multiple telephone lines, communicates effectively with persons requesting emergency and nonemergency assistance; clearly relay information for dispatch or transfer calls; performs administrative support tasks as required as an entry level trainee.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Performs multiple tasks simultaneously; takes appropriate action when presented with a routine call or a stressful life/death situation; remains calm under all circumstances.
Answers multiple telephone lines; assesses incoming 911 and non-emergency calls; enters emergency call data into computer for dispatch or transfers/connects calls to appropriate department, extension, service, or agency.
Maintains conversation with caller to obtain/verify pertinent information and to comfort them until assistance arrives; makes welfare checks on abandoned 911 calls.
Communicates effectively and coherently over law enforcement, fire, rescue, and EMS radio channels; notifies others, such as ambulances, wreckers, and utilities when services are requested/required.
Contacts various other departments to resolve problems such as street lights being out, downed street signs, roadway debris, and power outages.
Monitors multiple radio frequencies often while answering/handling phone calls or other radio frequencies and responding to in-person requests for services or records; monitors alarm systems at specific locations.
Maintains officers', fire, EMS, and other responding units' activities status at all times to ensure safety of personnel involved including those working accidents, fires, hazardous incidents, and breaks.
Provides the general public with geographical directions and referrals, answers to citizen complaints and concerns, and any other non-emergency related information requested regarding the community or situation.
Processes a variety of data from GCIC/NCIC, CAD (Computer Aided Dispatch) and/or in-house computer; modifies, locates, maintains, saves, and/or clears files and records within database; records information manually on entry cards when computer is out of service.
Performs computer background checks on criminals; handles inquiries on driver's licenses, vehicle tags, stolen articles and property, guns, wanted and missing persons, and warrants and summons; provides various information from computer database as requested by police officers.
Operates telecommunications device for the deaf; performs pager, phone, and/or radio tests as required.
Communicates with supervisor, employees, other departments, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Notifies appropriate personnel and/or supervisor of critical situations, weather related information, and problems with communications or computer equipment.
Maintains assorted logs detailing daily activity including wrecker service, warrants, CAD system dispatching, messages, and GCIC/NCIC entries/retrievals of information.
Performs administrative support duties such as replenishing various forms, changing computer paper, shredding confidential material, disseminating information to various departments, and pulling entry cards for validation.
Attends training courses as offered by the department or as required by law to maintain applicable certifications, remain informed of departmental operations, and to promote improved job performance.
Completes, prepares, processes, and/or files a variety of forms, legal documents, requests, reports, correspondence, and other documentation associated with the daily routine of this position; maintains files and administrative records.
Cooperates with federal, state, and local law enforcement agencies and its officers or representatives when their activities or investigations are related to on-going investigations within county jurisdiction.
ADDITIONAL FUNCTIONS
Performs clerical support tasks which may include scanning, making photocopies, locating telephone numbers and addresses, and researching and contacting business/residence call-outs as necessary.
Takes and relays messages to officers, other divisions, or local agencies; places calls for officers and supervisors.
Substitutes for temporarily absent co-workers.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
High School Diploma or GED supplemented by little or no previous experience or training. Must be at least 18-years of age. Must be a citizen of the United States or a repatriated or naturalized citizen of the United States. Must obtain and maintain State of Georgia Telecommunications, Emergency Medical Dispatch, Cardiopulmonary Resuscitation (CPR), and First Aid certifications. Must pass a background investigation and obtain a GCIC/NCIC certification within one year of hire date. May be required to attain and maintain additional certifications specific to assigned unit.
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
To download a copy of this job description click here.
Position : 1768
Type : INTERNAL & EXTERNAL
Location : 911 COMMUNICATIONS
Grade : GRADE 17
Posting Start : 07/06/2024
Posting End : 12/31/9999
MINIMUM SALARY: $44,832.03
$44.8k yearly 60d+ ago
2nd Shift Dispatcher / Dock Coordinator
NX Automotive Logistics
Dispatcher job in Greer, SC
Company Description: NX Automotive Logistics (NXAL) Operations Departments functions within a dynamic warehouse or manufacturing environment, where associates may encounter moderate levels of dust, dirt, and odors generated by packaging materials and propane-powered forklifts. Additionally, ambient noise from production equipment is a common aspect of the workplace. Temperature conditions fluctuate throughout the year. Associates are frequently required to operate computers, scanners, read, write, and engage in direct communication-both in person and through various digital and telecommunication platforms. NX Automotive Logistics USA, Inc. is looking for Dispatcher to join our warehouse team!
As a condition of employment with NX Automotive Logistics USA, Inc., any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation.
Roles/Responsibilities:
Schedule and coordinate trailer movements (inbound/outbound) between different departments using system tools and radio communication.
Assign (Bordero's) to loaders depending on the trailer's due time.
Complete loaded trailers in SAP. Change trailer status and identify what type of trailer is needed for future scheduled loads.
Monitor and update trailer status logs, including empty trailer tracking, LCX trailer tracking sheet and outbound trailer assignments.
Communicate effectively via radio and email with yard drivers and internal departments to ensure timely trailer dispatch and positioning.
Assign trailer movements to yard switchers and verify empty trailer availability in the yard.
Identify full trailers and schedule moves in SAP accordingly.
Manage documentation and system entries, including Premium Carrier Authorizations (PTAs), sales orders, and shipment details.
Receive and dispatch drivers picking up loaded Outbound trailers.
Print and validate Bills of Lading (BOLs), apply compliance stamps, and ensure accurate departure time recording.
Verify emails, manage paperwork, scan and send carrier BOL's “Bill of Ladings”, maintain freight information and perform research as required.
Monitor Outbound loading progress and support escalating issues related to trailer completing, available trailers, etc.
Support different departments coordination for trailer moves related to CFS (Container Freight Station), or dunnage to another location.
Communicate with management, associates, carriers, and customers to ensure smooth dock and dispatch operations.
Perform all known functions necessary to meet customer requirements and avoid KPI Impacts.
Follow all company policies, work instructions, and safety procedures.
Assist in other departmental tasks as required and accommodate flexible work hours to meet operational needs.
This position will require transferring within different locations (Inbound/Outbound).
Qualifications:
Previous dispatcher experience, preferable.
Possess knowledge of warehousing and transportation functions.
Must have timely and effective communication skills to communicate with management, associates, drivers/carriers, and customers.
Microsoft Office proficient, intermediate computer skills. Knowledge of SAP and YSP “Yard Management System” is preferable.
Demonstrate strong problem-solving skills and verbal/written communication skills.
Reliable and dependable.
Flexible to perform other job functions. Work additional hours, if necessary, to complete daily tasks and meet customer/business needs and demands.
$28k-36k yearly est. 37d ago
Coordinator, Dispatch
McLane Company, Inc. 4.7
Dispatcher job in Forest Park, GA
Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.
Benefits you can count on:
* Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
* Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
* 401(k) Profit Sharing Plan after 90 days.
* Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Dispatch Coordinator:
* Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
* Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
* Develop and update driver and helper dispatch schedule daily.
* Understand DOT hours of service and ensure driver compliance.
* Set up daily tractor/trailer assignment for drivers.
* Verify roadworthiness and keep maintenance records for tractors and trailers.
* Call customers to inform them of variances in delivery times.
* Expedite driver manifests and highlight keys.
* Provide timely reports to immediate supervisor as requested.
* Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
* Meet this position's physical demands.
* Other duties may be assigned.
Qualifications you'll bring as a Dispatch Coordinator Teammate:
* High School Diploma.
* Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
* Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
* Have 2 years in similar function (preferred).
* Map reading abilities.
* Understanding of distribution systems.
* Ability to communicate in various methods with different levels.
* Mathematical ability for maintaining schedules.
* Understanding of dispatch issues and procedures.
* This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
* Safety-focused
* Reliable
* Adaptable
* Dedicated
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit ******************************************
$32k-37k yearly est. 33d ago
Transportation Dispatcher
York School District One 3.7
Dispatcher job in York, SC
Job Description York School District One Transportation Services TRANSPORTATION DISPATCHER Qualifications:
High school diploma or equivalent
Minimum of one year of experience in an office setting preferred
Two years of experience in public or student transportation preferred
Experience as a route planner or dispatcher preferred
Effective oral and written communication skills
Basic computer skills (routing software knowledge preferred);
Such alternatives to the above qualifications as the board may find appropriate and acceptable
Reports To: Transportation Supervisor Job Goal To assist in communications within the transportation department (i.e., bus drivers, district personnel and the public). Performance Responsibilities The specific duties will include, but are not limited to, the following activities:
Work under the direction of the district transportation supervisor;
Accept bus trouble calls, coordinate replacement buses and drivers, advise bus shop personnel on the type of problem and location of the bus;
Advise building officials and parents of route changes, bus changes, late arrivals and departures;
Receive and respond to phone calls from parents or the public concerning transportation by providing information or referring calls to appropriate staff members;
As necessary, make copies of route descriptions for substitute drivers and help them review the route on a map;
Communicate with drivers via the transportation communication system regarding routes, emergencies and student problems;
Follow established protocol for contacting state, district and emergency personnel in the event of a bus accident or other emergency situation.
Specific Job Requirements Minimum requirements include, but are not limited to:
Ability to work effectively under pressure;
Ability to make independent decisions;
Ability to maintain accurate records;
Ability to maintain confidentiality;
Ability to operate communications systems including the district's two-way communication system;
Ability to schedule and coordinate activities;
Ability to communicate and work effectively with school district personnel and school bus shop personnel;
Ability to effectively work with and direct bus drivers;
Ability to maintain cooperative and effective communication with administrators, students, parents, public and other department employees;
Ability to read and interpret road maps;
Knowledge of student transportation rules and regulations;
Knowledge of district, state and federal regulations, policies and requirements pertaining to driver training and student safety.
Terms of Employment: 210 days per school year; salary and work year to be established by the Board Paid on administrative support scale group 2 Evaluation: Performance of this job will be evaluated in accordance with provisions of the Board's policy on Evaluation of Support Service Personnel.
$29k-37k yearly est. 43d ago
Waldrop Mechanical Services - Dispatcher
Waldrop Inc.
Dispatcher job in Greer, SC
Job DescriptionDescription:
Monitor and respond to voicemail messages and incoming calls promptly
Dispatch technicians to service calls based on availability, location and priority
Answer phones courteously and professionally, providing assurance to customers that their issue is a priority
Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route
Ensure all calls are addressed from the dispatch list by the end of each business day
Prepare and organize next-day service calls and printed call slips
Schedule service agreement visits according to contract timelines and customer availability
Maintain and update customer contract information in the system
Track and log technician hours, including work time, vacation and personal time
Assist with preparation of monthly and quarterly reports and customer communications
Perform additional administrative and dispatch-related duties as assigned by management
Requirements:
High school diploma or GED required
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Professional demeanor with a customer-first mindset
Proficient in Microsoft Office and capable of learning internal systems
Punctual and reliable attendance in accordance with company policy
$25k-33k yearly est. 16d ago
Service Dispatcher
Ricky Heath Plumbing, Heating, Cooling
Dispatcher job in Macon, GA
Hard Work Deserves A Generous Reward. Get Rewarded. At Ricky Heath Plumbing Heating & Cooling, we are more than just a plumbing company; we are a family. Our mission is to provide exceptional plumbing services in Macon and the surrounding areas while nurturing a culture that values our employees, cherishes our clients, and uplifts our community. Join that mission, and you will enjoy:
A Smaller, More Flexible & Nimble Company
Competitive Pay & Special Bonuses - Earn to $20/hr + bonuses
Growth Opportunities
Ongoing Training to Learn Valuable Skills
Paid Time Off
Employee Appreciation
The Service Dispatcher is the quarterback of our plumbing, heating, and cooling team-calling the plays, keeping the pace, and making sure every move sets our technicians up for success. In this role, you'll coordinate daily schedules, optimize routes, and ensure timely service delivery while being the reassuring voice on the phone for our customers. If you bring positive energy, thrive on solving challenges in real time, and have an intuitive knack for keeping things running smoothly, this is your chance to shine at the center of the action.
Responsibilities:
Assign service calls to service techs to based on skills, location, and workload.
Monitor job progress in real time, adjusting schedules for emergencies or delays.
Optimize routes to reduce travel time and maximize productivity.
Communicate schedule changes to technicians promptly.
Requirements:
High School Diploma or GED Required
Excellent customer service experience required; previous dispatching experience especially in residential services is a plus.
Basic computer skills including Word, Excel, and any other software used by the company.
Exceptional interpersonal and communication skills both written and verbal.
Geographical knowledge of service area and/or map reading skills.
Ability to work extended hours, nights or weekends when needed.
Competitive individual contributor who also loves to win as a team
Able to pass a background check, MVR and a drug test
We are an equal opportunity employer.
$20 hourly Auto-Apply 60d+ ago
Waldrop Mechanical Services - Dispatcher
Waldrop 4.2
Dispatcher job in Greer, SC
Full-time Description
Monitor and respond to voicemail messages and incoming calls promptly
Dispatch technicians to service calls based on availability, location and priority
Answer phones courteously and professionally, providing assurance to customers that their issue is a priority
Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route
Ensure all calls are addressed from the dispatch list by the end of each business day
Prepare and organize next-day service calls and printed call slips
Schedule service agreement visits according to contract timelines and customer availability
Maintain and update customer contract information in the system
Track and log technician hours, including work time, vacation and personal time
Assist with preparation of monthly and quarterly reports and customer communications
Perform additional administrative and dispatch-related duties as assigned by management
Requirements
High school diploma or GED required
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Professional demeanor with a customer-first mindset
Proficient in Microsoft Office and capable of learning internal systems
Punctual and reliable attendance in accordance with company policy
$24k-30k yearly est. 60d+ ago
911 Dispatcher (Communications Officer)
City of Athens, Ga 3.9
Dispatcher job in Athens, GA
* HIRING INCENTIVE* Hiring Incentive for Communications Officers Effective October 1, 2023, eligible newly hired Communications Officers - including lateral entry positions (Communication Officer II, III, and IV) - may qualify for a hiring incentive based on their application and start dates.
Incentive Schedule:
* Apply before November 1, 2025: $10,000
* Apply on or after November 1, 2025, and start by April 30, 2026: $7,000
* Apply on or after November 1, 2025, and start between May 1 and July 31, 2026: $5,000
* Apply on or after November 1, 2025, and start on or after August 1, 2026: $3,000
Payment Structure:
Hiring incentives are paid in three installments following documented satisfactory job performance at:
* 3 months of service
* 6 months of service
* 12 months of service
Lateral Entry:
Rank and starting base salary are determined by prior POST-certified communications officer experience.
Continuation of this Recruitment and Hiring Incentive Program is subject to the continued availability of grant and departmental funding, as well as approval by the Manager.
REPORTS TO: Communications Supervisor
FLSA STATUS: Non-Exempt
CLASSIFICATION: Personnel System, requires satisfactory completion of a twelve month probationary period.
PAY GRADE: 115-117; depending on experience
SAFETY SENSITIVE: Yes, subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance.
SEVERAL POSITIONS AVAILABLE!
Click HERE for important application instructions.
Click HERE to go to Police Department Website.
Purpose of Job
The purpose of this job is to perform specialized work duties involving receiving/processing requests for emergency assistance within the telecommunications section. Duties and responsibilities include, but are not limited to; receiving, classifying and prioritizing incoming emergency calls; dispatching appropriate police and emergency personnel; operating telephones, communications equipment and law enforcement computers; acting as a liaison between callers and police/fire/emergency representatives; and performing additional tasks as assigned.
Job Related Requirements
Work Schedule: 12 hour shifts/Rotating Shifts
May be required to work on religious holidays.
Regular and predictable attendance is required.
Must work cooperatively with others.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.
Emergency Position
This position is designated as an emergency position that requires your attendance at work under all types of emergency conditions. Some examples of emergencies include inclement weather, utility failure, fire or other forced evacuations or as determined by the Manager.
Phase I Requirements:
Communications Officer I:
High school diploma or equivalent required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.
Must be a United States Citizen as required by P.O.S.T.
Requires possession of or ability to obtain certification for NCIC and GCIC.
One year of experience in radio and telecommunications or related experience preferred.
Phase II Requirements
After meeting Phase I requirements, applicants will be invited to the CritiCall Communications Officer aptitude testing. Successful candidates will advance to Phase III. You can learn more about the test here if you wish.
Phase III Requirements
Successful completion of a background investigation and polygraph exam is required for this position.
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Answers the telephone; evaluates and processes calls; provides information; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.
Receives, monitors, and dispatches radio communications traffic for Police, Fire and Sheriff's Departments and all E-911 calls.
Receives and screens all incoming telephone calls from the public and from other police/public safety agencies; categorizes and prioritizes calls; receives calls and takes messages for police personnel.
Dispatches appropriate agency personnel to incident locations; dispatches backup units, ambulances, fire fighters and wreckers as appropriate.
Provides field officers with necessary information upon request, including license, insurance, tag and warrant checks, background info or persons locations.
Conveys information to general public, public safety agencies, businesses, utilities and other police personnel within the department.
Makes written reports from telephone information; generates incident card for calls necessitating action by field units.
Maintains continuous log of incoming telephone/radio calls and officer availability; monitors position of field officers.
Maintains wrecker list, arrest log, BOLO log, extra patrol log, barred list log, and record of house check calls and cancellations.
Monitors and routes incoming messages from national and state computer networks; enters/removes information as requested into National, state and department computer system, including information on missing persons, stolen articles, wanted persons, etc.
Monitors and routes incoming calls from Civil Defense and National Weather Service.
Monitors alarm board; logs burglar/fire alarm calls.
Tests all Fire Department radio equipment at beginning of day shift
May assist in training new Communications Officers.
Performs basic computer maintenance tasks.
Responds to routine requests for information from officials, employees, and members of the staff, the public or other individuals.
Prepares and/or generates routine correspondence, letters, memoranda, forms, reports and other documents via computer and/or typewriter.
Uses knowledge of various software programs to operate a computer in an effective and efficient manner.
Responds to a wide range of questions from public including many non-public safety inquiries.
Performs other related duties as required.
Knowledge, Skills and Abilities
Knowledge of the policies, procedures, and activities of the Police Department as they pertain to the performance of duties relating to the position of Communications Officer.
Knowledge of the terminology used within the department.
Knowledge of applicable federal/state statutes, local ordinances, departmental policies and procedures, and departmental methods as required in the performance of duties.
Knowledge of regulations and procedures of state and national crime information centers, the geography and road system of Athens-Clarke County, dispatching procedures, and radio codes used by Police, Sheriff and Fire Departments.
Knowledge and ability to operate various equipment including a computer, copier, telephone, recorder, and radio/communications equipment.
Skill in oral/written communications, dealing with the public, making decisions accurately and rapidly, and maintaining records and writing reports.
Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations.
Ability to communicate effectively with supervisors and other staff members.
Ability to use independent judgment in routine and non-routine situations.
Ability to handle required mathematical calculations.
Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments.
Ability to plan, organize and/or prioritize daily assignments and work activities.
Ability to comprehend and apply the regulations and procedures of the department.
(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including a computer, copier, telephone, recorder, and radio/communications equipment. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, fingering, grasping, feeling, seeing, talking, and hearing. Requires sitting for extended periods of time. Must be able to exert up to ten pounds of force occasionally. Physical demand requirements are at levels of those for sedentary work.
DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving/receiving assignments and/or directions to/from co-workers, assistants or supervisors.
LANGUAGE ABILITY: Requires the ability to read a variety of informational documentation, directions, instructions, methods and procedures. Requires the ability to prepare letters, reports, forms, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.
INTELLIGENCE: Requires the ability to learn and understand relatively complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management.
VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including law enforcement, emergency medical, radio codes and police communications terminology.
NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages.
FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with a variety of machinery and equipment including a computer, copier, telephone, recorder, and radio-communications equipment.
MOTOR COORDINATION: Requires the ability to coordinate hands, fingers, and eyes accurately in using office and radio/communications equipment. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates.
MANUAL DEXTERITY: Requires the ability to handle a variety of items such as automated office equipment, radio/communications equipment, and office/computer supplies. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.
COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color.
INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency.
PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone, two-way radio, etc.
ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, ************ or ***********************.
$20k-31k yearly est. Easy Apply 41d ago
911 Comms Dispatcher Pool
Grady Health System 4.7
Dispatcher job in Atlanta, GA
Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady! Coordinate with the Communications Supervisor on a daily basis to ensure all assignments are completed. Demonstrate complete knowledge of the communication center operations to include receiving, processing, and dispatching requests for emergency medical service within the Grady EMS. Ensure all on-line vehicles and equipment are in an acceptable state of readiness at all times. Will be held accountable for exemplifying excellent service behavior and timely responsiveness to co-workers, patients, clients, physicians, and vendors.
QUALIFICATIONS
* High school diploma/GED required
* One (1) year experience in a high performance EMS 911 Communications Call Center.
or
Less than one (1) year in a high performance EMS 911 Communications Call Center with Emergency Medical Dispatcher (EMD) Certification.
* Prior use of computer aided dispatch programs preferred. Experience with Tri-Tech, VisiCad system desired.
* Emergency Telecommunicator Certification (ETC) and/or International Academy of Emergency Dispatcher (IAED) Certification preferred.
* BLS Certification required within 30 days of hire.
EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.
$25k-30k yearly est. 60d+ ago
Automotive Dealership Service Dispatcher
Jim Reed Automotive 4.0
Dispatcher job in Columbia, SC
Jim Hudson Buick, GMC, Cadillac is hiring a motivated and enthusiastic Service Dispatcher to plan, organize, lead, and control the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customers. We value our employees and invest in their success.
We offer:
$60,000-$80,000.00 per year
Relocation assistance possible for the right candidate
Medical, Dental and Vision Insurance
$25K employer paid life insurance
Disability Insurance
401(k) retirement plan with employer match
Employee Assistance Program
Employee Assistance Fund
Flexible Scheduling
Corporate Chaplain
Paid Vacation and Personal Leave
Paid Holidays
Christmas Bonus
Career advancement opportunities
A positive and professional work environment
Responsibilities - Production Manager:
Implements and maintains an effective dispatch system.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Maintains timely and professional contact with service customers.
Maintains an organized and up-to-date repair log.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies, and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
Requirements
Requirements - Production Manager:
Understand and comply with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
Assist with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Resume must be uploaded for immediate consideration.
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass background test and drug screening prior to employment!
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-31k yearly est. 60d+ ago
Service Dispatch Coordinator
Atosa USA, Inc.
Dispatcher job in Flowery Branch, GA
Description:
Atosa USA, Inc is a major manufacturer of commercial kitchen equipment, including everything from refrigeration, cooking equipment, to robotic fryers and more. For 10 years we have made a name for ourselves within the industry as a company that leads in innovation, in quality, and great service. Our company has an unyielding commitment to the society in which we operate and offers gratifying careers to self-motivated and talented individuals that can help us grow and set new standards in our field. We are actively recruiting the best and brightest candidates to join our company, and as a young and fast-growing company, we are presently searching for a new member to join our team.
:
As a Service Dispatch Coordinator in the Warranty Department at Atosa USA, you will play a pivotal role in ensuring a seamless customer experience, from coordinating service dispatch to post-service follow-ups. This role is instrumental in maintaining high levels of customer satisfaction throughout the service journey.
Requirements:
Key Responsibilities:
Collaborate with Technical Support to efficiently schedule service appointments with authorized technicians, ensuring a streamlined process.
Act as a bridge between customers and technicians, facilitating communication, providing updates, and maintaining proactive engagement until the service is completed.
Utilize sound judgment to prioritize service requests, matching customer needs with technician skills, territory, and availability.
Monitor job status changes to deliver timely and accurate information to customers regarding service updates, changes, or delays, fostering transparency and effective communication.
Maintain comprehensive and up-to-date records, including work order notes and internal documentation, ensuring the seamless flow of information.
Conduct proactive follow-ups with customers after service, actively listening to feedback, addressing concerns, and meticulously documenting all interactions.
Coordinate follow-up appointments, service calls, or maintenance visits with service providers to expedite issue resolution.
Serve as the primary point of contact for service customers, adeptly managing high volumes of phone calls, text messages, and emails from both customers and technicians.
Handle customer complaints or escalations professionally and promptly, striving for swift resolution and overall customer satisfaction.
Collaborate with various departments, including parts, sales, and technical support, to resolve customer issues and provide additional assistance, seeking guidance from management when necessary.
Proactively monitor service tickets, identifying potential service-related problems or trends and taking proactive steps to address them with management.
Maintain a comprehensive understanding of company products and services to respond to customer inquiries and offer appropriate recommendations.
Identify and communicate suggestions for process improvements to enhance the overall customer service experience, aligning with the company's commitment to excellence.
Qualifications:
Demonstrated work experience in aftermarket service or a similar role, highlighting proficiency in customer inquiries, service dispatch, and effective problem-solving.
Proficiency in Microsoft Office or Mac equivalent, including Outlook, Excel, Word, SharePoint, and PowerPoint.
Outstanding interpersonal and communication skills, both written and verbal.
Exceptional problem-solving and conflict resolution abilities.
Customer service-oriented with excellent phone etiquette.
Familiarity with dispatch software or equivalent FSM/CRM/ERP systems.
Strong organizational skills and meticulous attention to detail.
Ability to work both independently and collaboratively in a team-oriented environment.
Adaptability to changing customer demands and priorities.
Effective time management skills to multitask, prioritize, and meet deadlines in a fast-paced, technology-driven service environment.
*Please note that this job description is not exhaustive and may be subject to change based on the evolving needs of the organization.
$33k-42k yearly est. 13d ago
Service Dispatch Coordinator
Atosa USA
Dispatcher job in Flowery Branch, GA
Atosa USA, Inc is a major manufacturer of commercial kitchen equipment, including everything from refrigeration, cooking equipment, to robotic fryers and more. For 10 years we have made a name for ourselves within the industry as a company that leads in innovation, in quality, and great service. Our company has an unyielding commitment to the society in which we operate and offers gratifying careers to self-motivated and talented individuals that can help us grow and set new standards in our field. We are actively recruiting the best and brightest candidates to join our company, and as a young and fast-growing company, we are presently searching for a new member to join our team.
:
As a Service Dispatch Coordinator in the Warranty Department at Atosa USA, you will play a pivotal role in ensuring a seamless customer experience, from coordinating service dispatch to post-service follow-ups. This role is instrumental in maintaining high levels of customer satisfaction throughout the service journey.
Requirements
Key Responsibilities:
Collaborate with Technical Support to efficiently schedule service appointments with authorized technicians, ensuring a streamlined process.
Act as a bridge between customers and technicians, facilitating communication, providing updates, and maintaining proactive engagement until the service is completed.
Utilize sound judgment to prioritize service requests, matching customer needs with technician skills, territory, and availability.
Monitor job status changes to deliver timely and accurate information to customers regarding service updates, changes, or delays, fostering transparency and effective communication.
Maintain comprehensive and up-to-date records, including work order notes and internal documentation, ensuring the seamless flow of information.
Conduct proactive follow-ups with customers after service, actively listening to feedback, addressing concerns, and meticulously documenting all interactions.
Coordinate follow-up appointments, service calls, or maintenance visits with service providers to expedite issue resolution.
Serve as the primary point of contact for service customers, adeptly managing high volumes of phone calls, text messages, and emails from both customers and technicians.
Handle customer complaints or escalations professionally and promptly, striving for swift resolution and overall customer satisfaction.
Collaborate with various departments, including parts, sales, and technical support, to resolve customer issues and provide additional assistance, seeking guidance from management when necessary.
Proactively monitor service tickets, identifying potential service-related problems or trends and taking proactive steps to address them with management.
Maintain a comprehensive understanding of company products and services to respond to customer inquiries and offer appropriate recommendations.
Identify and communicate suggestions for process improvements to enhance the overall customer service experience, aligning with the company's commitment to excellence.
Qualifications:
Demonstrated work experience in aftermarket service or a similar role, highlighting proficiency in customer inquiries, service dispatch, and effective problem-solving.
Proficiency in Microsoft Office or Mac equivalent, including Outlook, Excel, Word, SharePoint, and PowerPoint.
Outstanding interpersonal and communication skills, both written and verbal.
Exceptional problem-solving and conflict resolution abilities.
Customer service-oriented with excellent phone etiquette.
Familiarity with dispatch software or equivalent FSM/CRM/ERP systems.
Strong organizational skills and meticulous attention to detail.
Ability to work both independently and collaboratively in a team-oriented environment.
Adaptability to changing customer demands and priorities.
Effective time management skills to multitask, prioritize, and meet deadlines in a fast-paced, technology-driven service environment.
*Please note that this job description is not exhaustive and may be subject to change based on the evolving needs of the organization.
Salary Description $19-20/hour
$19-20 hourly 13d ago
Fire Your Dispatcher! O/O's 88% to 92%
Fifth Wheel Transportation
Dispatcher job in North Carolina
*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in North Carolina (NC), South Carolina (SC), Kentucky (KY) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel discount program, plate program and optional trailer rental. Apply now and drive with freedom.
- Valid CDL-A license
- Minimum 2 years of experience
- 2005 or newer tractor
- Must not be leased to another carrier
- Must be eligible to operate under our MC
- No DUI Careless Wreckless Driving
- No SAP
- 15+ over Speeding
$25k-36k yearly est. 60d+ ago
Fuel Truck Dispatcher - Charlotte, NC
Great Lakes Petroleum 4.2
Dispatcher job in Charlotte, NC
This position is responsible for overseeing Fuel Truck Drivers to meet customer needs and resolve issues while ensuring the highest level of safety.
Primary Responsibilities
Maintains an up-to-date listing of assigned drivers
Ensures access to an up-to-date route sheet for each scheduled route
Ensures that each scheduled route is appropriately covered by utilizing available relief or substitute drivers
Maintains an accurate daily attendance roster of drivers
Demonstrates a comprehensive knowledge of DOT regulations
Oversee transportation of fuel, inventory levels, daily pricing, market movement, warehousing, deliveries, reloading with minimal downtime and efficient route planning
Ensures that drivers clock their times accurately and that any write-in time is accurately reflected on the daily report
Coordinates with drivers to resolve any issues, problems, or concerns that arise during delivery
Perform a variety of clerical support duties as assigned
Benefits
We offer a full benefits package including, health, dental, vision, and more
401(k) plans with company match
Company paid life insurance and short-term disability
Eligible for monthly bonus
Paid time off
Six paid holidays
Requirements
Excellent communication and customer service skills
Must be available to take calls on weekends and evenings
Must have at least 2-3 years of experience in previous fuel dispatch
$27k-34k yearly est. 60d+ ago
Truck Dispatcher
Integra Staffing and Search
Dispatcher job in Raleigh, NC
Truck Dispatcher Job Description
We are looking for a motivated Trucking Dispatcher who will be responsible for overseeing the scheduling and dispatching of our fleet of trucks. In this position, you will work closely with drivers, customers, and other team members to ensure timely delivery of goods.
You will also be expected to maintain accurate records, monitor driver performance, and resolve any issues that may arise during the transportation process. Candidate must have good communication, interpersonal skills and organizational skills. Ideal candidates will be reliable, flexible, critical-thinking problem solvers.
Duties and Responsibilities
Coordinating the schedules of truck drivers, including pickups and deliveries
Communicate with drivers to ensure they have the necessary information and resources to complete their routes
Ensure compliance with all safety regulations and company policies
Maintain accurate records of shipments and deliveries
Manage and oversee a team of drivers and logistics personnel
Continuously evaluate and improve logistics processes to increase efficiency and productivity
Answering calls from drivers, shippers, and brokers, and keeping them informed of delivery times and road conditions
Troubleshooting issues that may arise while drivers are on the road
Monitors availability and maintain schedules concerning all aspects of trucking operations
Use computers, phone and other technological devices with ease
Attend weekly staff meetings
Determine types and number of trucks needed for all projects
Orders and maintains needed truck supplies
Coordinate and facilitate resources on a daily basis to meet work schedule
Be comfortable in a construction environment
Assist transportation manager with supervision of transportation department employees
Complete other duties as assigned by supervisor and/or management
Requirements and Qualifications
Learn and follow all safety regulations.
Be familiar with DOT regulations.
High school diploma or equivalent
Minimum of 2 years experience in dispatching trucks
Excellent communication and organizational skills
Ability to work in a fast-paced environment
Knowledge of transportation regulations and laws
Proficient in computer software such as Microsoft Office and transportation management systems
Strong problem-solving skills
Ability to work independently and as part of a team
Attention to detail
Flexibility to work long hours and weekends
Ability to handle stressful situations and make quick decisions
Knowledge of geography and routes
Driver license required
Some travel may be required.
All applicants must be authorized to work in the United States.
Pre-employment checks include reference checks and drug testing and DMV records (as needed).
$27k-40k yearly est. 60d+ ago
HVAC Service Dispatch Coordinator
Christian Brothers Mechanical LLC 3.9
Dispatcher job in Austell, GA
Job Description
Christian Brothers Mechanical LLC
We have been setting the standard for HVAC services in Austell GA since 1999. Our family-owned business takes pride in providing a blend of traditional values and modern expertise. We focus on reliability, integrity, and customer satisfaction, and are dedicated to serving our community with excellence.
We are hiring a serviced coordinator to ensure our technicians are busy throughout the year and the ability to identify problems quickly and find solutions.
Position: HVAC Service Dispatcher - Coordinator
Pay: $18.00 - $22.00 per hour plus spiffs
Work schedule: Monday Through Friday
Work Hours: 8:00am - 5:00pm
Benefits:
Colonial Life Insurance
Cancer, dental, life, and accidental insurance
40 hours of vacation
6 paid holidays + flex days
401K
What you will be doing:
Answering incoming calls
Outbound calls
Scheduling service calls and dispatching technicians
Maintaining and updating dispatch board
Create work orders
Support service technicians with questions about customers, scheduling, parts etc.
Register equipment
Follow up with customers on service
Customer service
Relevant skills / Experience:
3 years of customer service experience
HVAC or similar industry experience desired
Proficient using Microsoft Office, Word, Excel etc.
Ability to be flexible and adapt to change in a busy work environment
Clear communication skills both verbal and written
Willingness to learn HVAC products
Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment
Check us out online: ***********************************
$18-22 hourly 20d ago
Local Trucking Dispatcher
Givens 4.3
Dispatcher job in Greensboro, NC
Givens is Driven to Deliver- both for our customers and our employees. Since 1957 we have provided our customers a single source solution for warehouse, distribution, transportation, packing and crating and air freight services. We have been growing significantly over the last few years and continue to grow at a rapid pace.
We are currently seeking a Local Trucking Dispatcher to join our Greensboro operations team. This is a critical role that ensures smooth daily workflow, timely customer service and effective coordination of our drivers and equipment.
Key Responsibilities
Schedule and dispatch local drivers for pick-ups and deliveries in the Greensboro area and surrounding markets.
Assign loads based on driver availability, equipment type and customer requirements.
Monitor driver progress through dispatch systems, GPS, and regular communication.
Serve as the first point of contact for drivers and customers regarding scheduling and last-minute requests.
Ensure compliance with DOT hours-of-service, safety regulations, and company policies.
Coordinate with maintenance and operations teams regarding truck availability and repairs.
Maintain accurate records of dispatch activity, load details, and driver communications.
Deliver a high standard of customer service while representing Highways & Skyways with professionalism.
Qualifications
High school diploma or equivalent required; degree in Logistics, Supply Chain, or related field preferred.
3-5 years of dispatching, trucking, or logistics experience (local/regional preferred).
Knowledge of DOT and FMCSA regulations.
Proficiency with McLeod TMS, GPS tracking systems, and Microsoft Office Suite is Required.
Strong communication, multitasking, and problem-solving skills.
Ability to work in a fast-paced environment and make decisions quickly.
Team player with a high level of accuracy and attention to detail.
How much does a dispatcher earn in Greenville, SC?
The average dispatcher in Greenville, SC earns between $24,000 and $41,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Greenville, SC
$32,000
What are the biggest employers of Dispatchers in Greenville, SC?
The biggest employers of Dispatchers in Greenville, SC are: