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Dispatcher jobs in Hampton, VA

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  • *SkillBridge - Active Duty Military ONLY* - Public Safety Dispatcher Trainee

    City of Hampton, Va 4.1company rating

    Dispatcher job in Hampton, VA

    *THIS POSTING IS A FELLOWSHIP OPPORTUNITY FOR ACTIVE DUTY MILITARY PERSONNEL ONLY* The purpose of the class is to provide information and communications support services to Firefighting crews, Emergency Medical Services, and Police Patrol units and investigators. Answers Emergency 911 and non-emergency calls for service and information. Dispatches appropriate emergency personnel and equipment to citizen complaints. Minimum Requirements * Graduation from an accredited high school course of study or successful completion of a GED. * Ability to pass a standard critical testing procedure. * No prior experience is required. * Must possess a valid driver's license and must have and maintain a satisfactory driver's record based on the City of Hampton's criteria. * Must successfully complete a Police Division background investigation to include polygraph examination and pre-employment screening for controlled substances. * Must successfully complete the City of Hampton Public Safety Telecommunications Trainee program to include Call Taker, Fire and Police Telecommunications; Additional Requirements * May require working beyond a standard 40-hour work week to include evenings and weekends. Incumbents are assigned to a twelve-hour shift which may require working nights, weekends, and holidays and extended shifts as required. * Must be able to maintain the ability to provide credible testimony in court, to the magistrate and in other situations where credibility will be of importance. A sustained finding of untruthfulness at the conclusion of an internal investigation may result in immediate termination. * The incumbent may be considered "essential personnel" during city emergency situations, or at the direction of the City Manager or designee which may include long hours and unusual schedules. Click here for the complete job description
    $37k-46k yearly est. 6d ago
  • Dispatcher / Customer Service Day Shift

    Go2 Delivery

    Dispatcher job in Virginia Beach, VA

    Job DescriptionExperienced Dispatchers Needed - Join a Fast-Paced Logistics Team! Medical & Non-Medical Deliveries | Virginia Beach, VA (On-Site) 💰 Day Shift: $21/hr starting → Potential to grow to $26/hr 📅 12-Hour Shifts | 2-2-3 Rotation 📍 Virginia Beach, VA ✅ Why Work at GO2 Delivery? GO2 Delivery is a growing logistics company handling life-saving medical supplies and essential non-medical deliveries. Dispatchers are the nerve center of our operations, ensuring every order moves on time, every time. We're hiring experienced dispatchers who are: Skilled in dispatch, transportation, or logistics (1+ year required) Able to multi-task under pressure in a high-volume environment Tech-savvy with dispatch software and GPS tracking tools Strong problem-solvers and decision-makers Have a stable job history and a proven track record of performance 🎯 Dispatcher Responsibilities Coordinate high-volume medical and non-medical deliveries Dispatch and monitor drivers in real time Adjust routes and schedules quickly to solve problems Maintain clear communication with drivers and customers Make critical decisions under pressure to keep operations running 💵 Pay & Career Growth Competitive Pay: $21 to start. Structured Pay Tiers: Raises based on performance + experience Career Path: Clear advancement opportunities as GO2 Delivery grows 🌟 Benefits Health, Dental, Vision Insurance 401(k) with Company Match Paid Time Off + Holiday Pay Career advancement in a fast-growing company 🔥 Your Future Starts Here At GO2 Delivery, dispatching is more than a job-it's a career with real growth, stability, and impact. Apply today and show us you have what it takes to thrive as a top-tier dispatcher! Powered by JazzHR KInahw6egm
    $21-26 hourly 9d ago
  • Passenger Service Dispatcher

    Bags 4.3company rating

    Dispatcher job in Norfolk, VA

    Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $16.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
    $16 hourly 13d ago
  • Marine Police Dispatcher

    State of Virginia 3.4company rating

    Dispatcher job in Hampton, VA

    Title: Marine Police Dispatcher State Role Title: Emergency Coordinator II Hiring Range: $44,000 Pay Band: 4 Recruitment Type: General Public - G The Marine Resources Commission serves as stewards of Virginia's marine and aquatic resources and serves as protectors of its tidal waters and homelands. This position is responsible for the evening and night shift radio communications for the Law Enforcement Division of the Marine Resources Commission. It operates all radio communications equipment, answers and transmits radio and telephone messages between VMRC vessels, vehicles, aircraft, as well as vessels and vehicles of other local, state, and federal agencies. It handles emergency calls and assists law enforcement management/staff in the directing of the use of resources during crises situations. It also receives and assists the public during the day shifts. It performs sales of licenses, assists with inventory, data entry, some typing of letters and reports, and filing. Hours of operation are 24/7. Minimum Qualifications Police Dispatcher certification; Must be flexible, able to work 8 hour rotating shifts; Ability to effectively communicate with all levels of people; Speaks clearly and concisely and be able to maintain composure during periods of emergency; Must be able to use independent judgment; Must be able to think through a crises, collect and organize data to facilitate crises operation, and insures that safety guidelines and regulations are followed during the emergency. Must have a high school education or equivalent (GED); Experienced with radio systems, prefer VCIN, NCIC certified. Must be able to use a personal computer for data entry and clerical support Additional Considerations The location for this position is. 30 Jefferson Ave. Newport News, VA 23607 * Must successfully pass a criminal background check. Physical activity requires some light lifting, walking, bending, stooping, and sitting. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. All new hires must complete a 12-month probationary period. A Completed STATE APPLICATION is REQUIRED. Contact Information Name: Malinda Cross Phone: ************ Email: ******************* In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $44k yearly 15d ago
  • EDC Dispatcher

    Chenega Corporation 4.9company rating

    Dispatcher job in Hampton, VA

    The EDC Dispatcher operates systems to support and enhance security operations at the time. Systems include: Lenel, NCIC, 911, mass notification systems and other automated dispatch systems. Responsibilities * Track and record all incidents with a chronological listing of events. * Must be able to work flexible hours to include weekends and holidays if needed. * As a critical position will be required to report and remain available for emergency duty in expectation of a hurricane, other disaster, or declared emergency. * Other duties as assigned Qualifications * High school diploma or GED * One year of applicable dispatch experience. * Must be able to obtain a DoD security clearance, but not required to start.
    $31k-40k yearly est. 32d ago
  • Market Logistics Dispatcher

    Sunbelt Rentals, Inc. 4.7company rating

    Dispatcher job in Virginia Beach, VA

    Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Position Objective: Manages Drivers across a market to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt locations in accordance with company and DOT standards. Position Responsibilities: * Models and ensures all Sunbelt safety procedures are followed * Responsible for the hiring, training, mentoring and coaching of employees who coordinate and perform pick-up and delivery of equipment * Manages the team's work and delegation and is accountable for the team's safety and performance * Orchestrates the timely and accurate dispatch of rental equipment and tools to customers across assigned market or geography * Orchestrates the transfer of equipment and consumables across the defined market as needed * Creates and monitors drivers' schedules * Works with Dispatch Coordinators to ensure timely creation and closing of rental contracts is occurring and not impeding delivery/pickup efficiency * Reviews daily and weekly driver logs in accordance with company and DOT standards * Ensures drivers are performing daily truck inspections in accordance with company and DOT standards * Ensures drivers are operating in a safe and courteous manner consistent with Sunbelt's Policy and Procedure guidelines * Works closely with store locations to ensure customer's equipment needs are met * Handles customer (internal and external) complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt * Reports problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution * Provides adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment * Works with Dispatch Coordinators and branch locations to ensure driver on yard time is minimal Requirements: Education & Experience: * Bachelor's degree or equivalent work experience plus 5+ years of prior dispatching experience * Knowledge of the applications of the construction/industrial equipment industry * Working knowledge of the DOT Federal Motor Carrier Safety Regulations * Demonstrated excellent customer service, communication, organizational and leadership skills * Working knowledge of the delivery area Base Pay Range: $63,520.00 - 87,340.00 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit *************************************** for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: * Health, Dental and Vision plans * 401(k) Match * Volunteer time off * Short-term and long-term disability * Accident, Life and Travel insurance, as well as flexible spending * Tuition Reimbursement Options * Employee Assistance Program (EAP) * Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): * 12-25 vacation days depending on years of service * 5 sick days * 6 holidays * 2 half day holidays * 2 floating holidays * 1 inclusion day * 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.
    $29k-37k yearly est. Auto-Apply 44d ago
  • Transportation Equipment Vehicle Dispatcher and Commercial Line-Haul Coordinator

    The Ascendancy Group

    Dispatcher job in Virginia Beach, VA

    Transportation Equipment/Vehicle Dispatcher and Commercial Line-Haul Coordinator The Ascendancy Group's Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. Overview As a TAG Transportation Equipment/Vehicle Dispatcher and Commercial Line-Haul Coordinator you will be responsible for monitoring the dispatch, return and maintenance schedules of all vehicles, and equipment assigned to Logistics Support Unit and the scheduling of Commercial Line-Hauls (TAC code) when Military assets are unavailable. *This position is contingent upon contract award. Security Requirement: Must possess a SECRET security clearance. Roles and Responsibilities: Schedules and dispatches "C" Pool Civil Engineering Support Equipment and Material Handling Equipment for short term loans to NSW East coast commands. Re-issues “B” assigned CESE and MHE for re-occurring loans. Tracks CESE and MHE for late returns and notify customer of status. Maintains a key locker with all keys assigned to the motor pool. Monitors the Preventative Maintenance schedule and notify customers in advance of maintenance requirements. Maintains equipment status board to accurately display equipment readiness. Receives emergency break-down notifications and relay information to chain of command for action. Submit TAC codes for commercial Line-Hauls utilizing the Global Freight Management (GFM) system. Requirements: Minimum of one year dispatch operations experience. Experience/Knowledge with Fleet Focus Vehicle Fleet Management (FF) system. Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint. Be able to communicate clearly and effectively with others, both verbally and in writing. Be able to enter data into multiple databases accurately. Possess a valid state driver's license. The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust. We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!
    $30k-42k yearly est. 60d+ ago
  • Bilingual Dispatcher - Hilton Oceanaire, Virginia Beach

    Mastercorp 4.1company rating

    Dispatcher job in Virginia Beach, VA

    Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. Don't miss out-APPLY TODAY! What We Offer You: * Starting at $18 * Refer A Friend Bonus Potential * Paid training * Immediate hire - Full-time and part-time positions available * Benefits package including: Medical, Vision, Dental, Paid Time Off * Opportunities for growth and career development Position Overview: Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Answer and coordinate all phone and radio calls * Delegate tasks between employees equally * Record lost and found items and ensure safe storage * File daily paperwork * Maintain a sense of urgency so units are turned on time * Assist in linen inventories and supplies as directed * Assist in solving guest complaints promptly * Make guest deliveries as directed * Assist resort guests and owners as needed Experience and Qualifications: * Proven experience communicating effectively with guests, site staff, and associates by written and verbal means * Proven experience with operations of office equipment Other Qualifications * Basic computer knowledge * Skilled performing multiple tasks at once * Skilled with making appropriate decisions * Proven planning and scheduling capabilities * Ability to read, write and do basic math * Must be available to work weekends and holidays Work Environment: * This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phone, copiers, faxes, and filing cabinets. This position will also work in an operations environment with odors and/or dust as well as cleaning and laundry chemicals. The Dispatcher/Site Office Staff is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management. Equal Opportunity Employer Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ________________________________________ Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
    $30k-38k yearly est. Auto-Apply 8d ago
  • Dispatcher

    CRH Plc 4.3company rating

    Dispatcher job in Suffolk, VA

    Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard hardscape, Echelon Masonry, MoistureShield composite decking, RDI railing, Catalyst Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology International pool finishes, Lawn & Garden mulches and landscape features, and Techniseal sands and sealant technologies. Job Summary This position is responsible for the dispatch function, coordinating with sales department, shipping, receiving, customer, delivery truck services and the logistics operations. Job Responsibilities * Prepare invoices, delivery tickets and related shipping documents * Plan effective delivery routes and assign drivers for scheduled deliveries * Work closely with customer service to understand the product availability and logistic issues of specific projects * Take orders from customers and get their order out on time * Inspect all shipping department equipment to ensure that they are in working order * Check and review all orders assigned before they are shipped against delivery tickets * Coordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customers * Work closely with independent truck drivers to ensure pick-up and delivery times, load weight compliance and secure loads * Prepare and review loading/unloading, daily shipping reports and delivery logs * Submit daily invoicing to A/P once deliveries are dispatched * Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Job Requirements * High school diploma or equivalent or equivalent experience in related function * At least 1 year of related experience * Computer skills in Microsoft Excel, Word and Outlook * Excellent mathematical and communication skills * May require occasional lifting up to 25 lbs. * Endure intermittent climbing, bending, stooping, twisting, reaching, pushing and pulling * Walking and standing for long periods of time Job Compensation Hourly Pay is 21/HR What CRH Offers You * Highly competitive base pay * Comprehensive medical, dental and disability benefits programs * Group retirement savings program * Health and wellness programs * An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Date: Nov 15, 2025
    $30k-38k yearly est. 58d ago
  • Dispatcher

    Ocean Container Transport LLC

    Dispatcher job in Virginia Beach, VA

    Benefits: Competitive salary Opportunity for advancement Paid time off Training & development **Job Title: Truck Dispatcher** **Job Type: ** Full-Time **Salary: ** Competitive, based on experience **Job Description: ** We are looking for an experienced and detail-oriented Truck Dispatcher to join our growing logistics team. The ideal candidate will be responsible for coordinating and managing the schedules of our fleet of drivers, ensuring timely and safe deliveries, and optimizing routes for maximum efficiency. **Key Responsibilities: ** - Schedule and dispatch drivers to appropriate locations according to customer requests, specifications, or needs - Monitor the status of trucks and drivers, tracking routes and ensuring timely deliveries - Provide real-time support to drivers, addressing any issues, changes, or emergencies that arise - Communicate with customers to provide updates on delivery schedules and address any service concerns - Maintain records of driver assignments, routes, and other dispatch information - Use transportation management software to plan, organize, and track loads - Optimize routes for fuel efficiency and timely delivery - Ensure compliance with all transportation regulations, company policies, and safety procedures - Collaborate with other team members to resolve transportation issues and ensure operational efficiency **Requirements: ** - Proven experience as a Truck Dispatcher, Logistics Coordinator, or similar role - Strong understanding of dispatching systems, route planning, and GPS navigation tools - Ability to multitask and manage several drivers simultaneously - Excellent communication skills, both verbal and written - Strong organizational skills with attention to detail - Ability to handle high-pressure situations and resolve issues quickly - Knowledge of DOT regulations and transportation safety protocols - Proficiency in transportation management software and Microsoft Office - High school diploma or equivalent; additional certifications in logistics or transportation are a plus **Preferred Qualifications: ** - Minimum of 3 years previous experience in the trucking or logistics industry - Familiarity with fleet management systems and GPS tracking tools - Ability to work flexible hours, including weekends or evenings, if necessary - Bilingual is a plus
    $32k-43k yearly est. 25d ago
  • Commercial Industrial Service Dispatcher

    Aire Serv 4.2company rating

    Dispatcher job in Chesapeake, VA

    HVAC DISPATCHER Job Description & Responsibilities Job Type: Full-time In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required. Primary responsibility is customer service. Communicates with customers to determine their needs. Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software. Receives check-in calls from the service technicians and informs workers of the next job to respond to. Supports service technicians. Maintains customer repair records using the computer database to give a detailed history of the work performed at their sites. Maintains dispatching board to ensure the maximum efficient capacity of technicians. Manage on-call schedule and notify technicians of their assigned weeks. Notify the answering service of the schedule and numbers to call in case of emergency. Know and understand service work order module and service contract. Active in all facets of dispatch. Various reporting responsibilities as needed. Job Requirements Requirements needed in order to be considered for this position: Requires a high school diploma...additional education a plus. Previous dispatching/customer service experience. Experience and utilize judgment in order to plan and accomplish goals. Follow up and follow through with technicians and customers to help maintain good customer relationships. Ideal candidates will have the following customer service-related skills: A professional and courteous telephone manner. Ability to handle a multiple-lined phone system...GPS system and dispatch to multiple field technicians. Patience and endurance to sit/stand behind a desk all day. Able to identify and handle the urgency of each task, and work in a high-stress position. Is detail-oriented with the ability to multi-task. Basic computer skills include the following: Proficient w/Microsoft outlook, excel, and word. Strong interpersonal skills such as communication, problem-solving, and organization. Perform a variety of tasks; work under the general supervision of the service manager. ● General office duties may include filing, sorting, answering phones in a CSR role, greeting customers, etc. Additional skills that will be considered: Previous HVAC, Plumbing, and/or Electrical knowledge or experience helpful. Familiar with standard concepts of HVAC, Plumbing, and/or Electrical helpful. Benefits Medical Insurance Dental Insurance Vision Insurance Life Insurance Retirement Benefit We provide paid training and continuous education. Weekly training and coaching support. Winning team atmosphere Paid Holidays Aire Serv of Chesapeake Team Compensation: $35,000.00 - $50,000.00 per year Shaw Boiler and Mechanical (SBM) is the Hampton Roads region's premier Boiler, Pipe Fabrication, Welding, Commercial HVAC, and Mechanical Contractor. For decades, our team has delivered complex, high-demand projects across hospitals, manufacturing facilities, industrial plants, and commercial buildings. At SBM, we pride ourselves on quality work that is second to none. Our reputation is built on excellence, reliability, and craftsmanship - values that drive every project we take on. We don't just build systems; we build trust with our clients and create long-lasting solutions that keep their facilities running safely and efficiently. As an employer, we are committed to fostering a workplace where talented professionals can grow, learn, and excel. We offer opportunities to work with cutting-edge equipment, challenging projects, and a team of skilled tradespeople who take pride in their work. If you're passionate about your craft and want to be part of a company that values excellence, teamwork, and integrity, Shaw Boiler and Mechanical is the place for you. Join us and help deliver Complete Mechanical Solutions for a Changing World. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $35k-50k yearly Auto-Apply 60d+ ago
  • Marine Police Dispatcher

    DHRM

    Dispatcher job in Newport News, VA

    Title: Marine Police Dispatcher State Role Title: Emergency Coordinator II Hiring Range: $44,000 Pay Band: 4 Recruitment Type: General Public - G Job Duties The Marine Resources Commission serves as stewards of Virginia's marine and aquatic resources and serves as protectors of its tidal waters and homelands. This position is responsible for the evening and night shift radio communications for the Law Enforcement Division of the Marine Resources Commission. It operates all radio communications equipment, answers and transmits radio and telephone messages between VMRC vessels, vehicles, aircraft, as well as vessels and vehicles of other local, state, and federal agencies. It handles emergency calls and assists law enforcement management/staff in the directing of the use of resources during crises situations. It also receives and assists the public during the day shifts. It performs sales of licenses, assists with inventory, data entry, some typing of letters and reports, and filing. Hours of operation are 24/7. Minimum Qualifications Police Dispatcher certification; Must be flexible, able to work 8 hour rotating shifts; Ability to effectively communicate with all levels of people; Speaks clearly and concisely and be able to maintain composure during periods of emergency; Must be able to use independent judgment; Must be able to think through a crises, collect and organize data to facilitate crises operation, and insures that safety guidelines and regulations are followed during the emergency. Must have a high school education or equivalent (GED); Experienced with radio systems, prefer VCIN, NCIC certified. Must be able to use a personal computer for data entry and clerical support Additional Considerations The location for this position is. 30 Jefferson Ave. Newport News, VA 23607 *Must successfully pass a criminal background check. Physical activity requires some light lifting, walking, bending, stooping, and sitting. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. All new hires must complete a 12-month probationary period. A Completed STATE APPLICATION is REQUIRED. Contact Information Name: Malinda Cross Phone: ************ Email: ******************* In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $44k yearly 60d+ ago
  • Police Dispatcher

    Old Dominion University

    Dispatcher job in Norfolk, VA

    Posting Details Posting Details Working Title Police Dispatcher Number 00995A Department POLICE Classified Type of Job Full Time EEO Category F Administrative Support (Clerical & Sales) Job Description The primary purpose of this position is to assure responsiveness to incoming calls from the public and to dispatch and provide status and other information to police officers. The work impacts the safety of the public and of police officers. The employees of this position ensure that timely and appropriate responses are given to emergency situations which may be potentially life-threatening in nature. This position monitors fire, panic, and intrusion alarms and operates two-way voice radio equipment in compliance with Departmental and FCC directives. This position is responsible for applying knowledge of the full range of practices, methods, standards, and procedures of public safety communications in a high-pressure environment combined with skill in the use of various radio and telephone equipment and other integrated systems used at call taking and dispatching work stations. Employees in this position independently carry out assignments and handle all types of situations (routine and non-routine) in accordance with established policies, procedures, training, and instructions. The work requires an employee to sit for prolonged periods at a designated workstation monitoring computer screens and entering data. Employees are subject to rotating shifts and days off. Work is subject to spot check review (generally after the fact) by the Communication Supervisor for appropriateness and compliancewith accepted practices. This position applies extensive guidelines (i.e., operating manuals, references, regulations, directories, procedural guides) governing standards of operation and maintenance of automated computer data systems, operation of public safety communications and radio equipment, reference and policies/procedures covering notifications and messaging. Strict adherence to available guidelines is required for many aspects of the work; however,experienced judgment and discernment must be applied to select and/or modify methods and approaches to address unique emergency situations. The complexity of this position of work is marked by the employee's responsibility to quickly comprehend and assess facts and circumstances of events which may be unclear at the outset or may change as the events unfold, to select/initiate appropriate actions within short time frames, to monitor and/or respond to multiple actions and or events occurring simultaneously, and to routinely access and utilize multiple automated data sources and/or systems. Type of Recruitment Knowledge, skills and abilities Demonstrated knowledge of effective customer service techniques. Excellent oral and written communications skills. Strong multi-tasking skills. Excellent keyboarding skills. Ability to communicate effectively with members of the department, the campus community, and the general public. Ability to interpret and follow established policies and procedures and to use sound judgment to make decisions in highly stressful situations. Ability to work independently. Special licenses, registration or certification Ability to obtain and maintain certification as an operator of the Virginia Criminal InformationNetwork (VCIN) computer system. Ability to obtain certification by the Commonwealth of Virginia as a police dispatcher. Education or training None Level and type of experience Some customer service experience. Computer and keyboarding familiarization. Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification) Certification bythe Commonwealth of Virginia as a police dispatcher. Certification by the Virginia State Police as a VCIN terminal operator. Some experience working in a college setting. Conditions of Employment University Police Department employees are considered essential personnel for emergency conditions/inclement weather and expected to report to duty during these conditions.Must pass the Criti-Call Test with a minimum score of 75 percent. Must successfully complete an extensive background investigation to include polygraph and drug testing. Must obtain VCIN certification and state certification within one year of hire. Subject to random drug testing.Must work a rotating shift schedule which includes days, evenings, nights, weekends, and holidays. Some overtime required.This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate.This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated. Annual Salary/Hourly Rate Salary commensurate with education and experience Posting Detail Information Job Requisition Number S02630 Job Open To General Public Open Date 04/29/2024 Close Date Open Until Filled Yes Special Instructions Summary NA Criminal Background Check The final candidate is required to complete a criminal history check. College Home Page *********** Department Home Page ***********/police Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************. Alternative Hiring Process In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: ***************************************************** or call DARS at ************, or DBVI at ************. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
    $26k-37k yearly est. 3d ago
  • Police Command Center Operator

    Commonwealth of Virginia Dba Virginia Port A

    Dispatcher job in Norfolk, VA

    Who We Are: The Port of Virginia The cargo carried by ships, trucks, and trains hold the lifeblood of our economy. Our nation's ports, including The Port of Virginia, are at the center of it all. The fifth largest port in America, The Port of Virginia is a catalyst for commerce. A recent economic impact study found that over 397,000 jobs in Virginia - nearly 10% of Virginia's workforce - have ties to the port. The Port of Virginia seeks out highly motivated individuals who share our values, understand our objectives and embrace our culture. At every level, from our corporate offices to our terminals to our inland facilities, Port of Virginia team members share a commitment to quality service for our customers, a passion for innovation and a desire to make a difference. The Opportunity: Police Command Center Operator Assist the Port Police & Security department in maintaining the physical security of the Port of Virginia (POV) terminals and facilities. Support security and safety patrol, scene control activities, and environmental mishaps under the direction of the Virginia Port Authority Police. What You'll Do: Responsibilities Answers and processes calls for service regarding incidents and accidents. Obtains and disseminates information, such as the nature of the issue, location, and priority to relevant police personnel. Accesses and dispatches units according to established procedures. Assists officers in patrol activities and investigations with NCIC/VCIN and DMV information. Prepares related paperwork and records. Assists non-emergency calls and customers requesting information while maintaining a courteous and helpful manner. Monitors and operates multiple radios, access control systems, alarms, and surveillance video. Communicates and interacts with federal, state, and municipality officials to exchange information and resolve issues or concerns. Performs data entry of various records into the Computer Aided Dispatch System (CAD). Maintains detailed documentation that contains relevant information regarding all phone calls, radio traffic, and units dispatched. Performs research as needed. Ensures public records and information are managed, maintained, and disposed in accordance to the Library of Virginia retention and disposition schedules and the Virginia Port Authority records management policies and procedures. Identifies and troubleshoots departmental communication equipment. Places requests for service to faulty equipment. Performs other duties as assigned. The Port of Virginia is a 24-hour, 7-day-a-week, 365-day-a-year operation, schedule and location may vary based on the needs of the operation. Who You Are: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School education or GED equivalent required. Licenses, Certifications, and Credentials Transportation Worker Identification Credential; National Crime Information Center (NCIC) Certification, Virginia Criminal Information Network (VCIN) Certification, and Certified State Dispatcher preferred and may be obtained after hire. Work Experience No experience required. Some related dispatcher experience preferred. You Should Know: Disclosures The Port of Virginia is an Equal Opportunity Employer and therefore does not discriminate on the basis of age, sex, race, religion, disability or national origin. Selected applicant must be able to pass a pre-employment background check which may include any of the following: Academic record and verification of education and/or certifications; Employment history (including references); Criminal history; Driving record; Fingerprinting; drug and alcohol testing, Fit for duty Physical, Other records or information related to the candidate's suitability for the position. Selected applicant must be able to obtain a TWIC (Transportation Workers Identification Card). The Port of Virginia is a 24-hour, 7-day-a-week, 365-day-a-year operation, schedule and location may vary based on the needs of the operation.
    $31k-50k yearly est. Auto-Apply 60d+ ago
  • Service Dispatcher

    Colonialwebb Contractors 4.4company rating

    Dispatcher job in Newport News, VA

    ColonialWebb is seeking an experienced and friendly Service Coordinator to join our Building Service team in Newport News. Service Coordinators perform scheduling, dispatching, and purchasing for customers and Service Technicians. If you are a people person and enjoy delivering top-notch customer service, we would like to talk with you. Join our team and take your career to new heights. Who we are: At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry. Perks of joining ColonialWebb: * Competitive salary * Career development and progression * 401(k) plan with company match * PTO and paid holidays * Excellent medical, dental, life, vision and disability benefits * Employee Assistance Program * Employee referral incentives What you will do: * Develop and maintain short/long-term schedules for 10-15 Service Technicians and meet weekly with the Building Service Supervisor (BSS) and Building Service Manager (BSM) to discuss technician workload and scheduling. * Contact customers to schedule Technician visit, per individual customer requirements and communicate with customers throughout all stages of work completion. * Schedule and dispatch the appropriate Technician for service calls/quoted repairs/inspections and ensure that all work is logically scheduled in a cost-effective way to meet our customer obligations. Ensure technicians have all information required to complete work being performed. * Assist in answering the service phone line and route calls and issue work orders upon request (internal or external) * Create purchase orders and order or pre-order necessary materials for repairs or maintenance Track material shipments and ensure customer is updated on estimated arrival. Enlist the aid of BSS/BSM in the event of material issues. * Respond to knowledge requests or service calls from internal and external customers professionally and in a timely fashion. Solicit assistance from BSS/BSM where applicable. What we are looking for: * Service coordination or project management experience for a service contractor (preferably mechanical, plumbing, or electrical) * General understanding of HVAC equipment and systems (preferred) * Ability to work a flexible schedule including overtime (when necessary). * Possess the courage to make informed decisions without outside input * Ability to perform multiple activities in a timely manner with high accuracy * Ability to stay calm and patient yet also maintain a sense of urgency when handling emergencies and/or experiencing heavy workloads EOE M/W/Disability/Vets To start your application, select "Manual entry" if you do not want to upload a resume. If you have a Word version of your resume, select "Upload Resume", upload it and it will parse your information into the application. For technical assistance with your application, contact our support team at **************. We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language:
    $28k-34k yearly est. 11d ago
  • Security Dispatcher

    United Parks & Resorts Inc.

    Dispatcher job in Williamsburg, VA

    Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! What you get to do: * Answer incoming phone calls concerning general park information, regarding employees, contractors & guests * Disseminate park & emergency information to appropriate employees * Monitor emergency alarm systems park-wide * Monitor multiple radio frequencies and disseminate information via 2-way radios, voice, digital pagers and telephones * Assist and respond to various priority calls, including First Aid and to properly identify emergency situations and disseminate proper emergency procedures * Maintain confidentiality and professionalism at all times * Coordinate with Security Management Team to ensure guest services and quality goals are achieved to include administrative support * Perform other duties as assigned What it takes to succeed: * High school diploma or equivalent * At least 18 years old * Experience in Security and/or Emergency Dispatch environment * Able to complete provided CPR training/certification * Excellent written and verbal communications skills * Able to multi-task and adapt to changes in a fast paced work environment * Able to work indoors with or without A/C for entire shift * Able to sit for long periods of time * Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays hours * 1 year administrative or related experience preferred * Possession of a valid state driver's license preferred Compensation: $14.00 an hour The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: * FREE park admission * Discounts on park admission tickets and passes for family and friends * Park discounts on food, merchandise, etc. * Scholarship opportunities * Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
    $14 hourly Auto-Apply 60d+ ago
  • Public Safety Dispatcher Trainee

    City of Hampton, Va 4.1company rating

    Dispatcher job in Hampton, VA

    Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring." Are you looking to make a real impact in your community while building an exciting and rewarding career? The City of Hampton is seeking enthusiastic individuals to join us as Public Safety Dispatcher Trainees. This entry-level position offers hands-on training in answering 911 emergency and non-emergency calls, dispatching the appropriate emergency responders, and learning the vital skills needed to protect and serve. If you're eager to grow, thrive under pressure, and are committed to making a difference, we encourage you to start your journey with us as a Public Safety Dispatcher Trainee! Minimum Qualifications * Completion of a standard high school course of study or the GED. * Ability to pass a standard critical testing procedure; must successfully complete the City of Hampton Public Safety Telecommunications Trainee program to include Call Taker, Fire and Police Telecommunications. * Will be required to successfully complete a Police Department background investigation to include a polygraph examination and pre-employment screening for controlled substances. * Must possess a valid motor vehicle operator's license and must have and maintain a satisfactory driving record based on the City of Hampton's criteria. * Must be able to successfully obtain an EMD/CPR certification within a specified length of time in accordance with internal guidelines and a VCIN certification within 6 months of employment. Additional Requirements * Requires effective communication with internal and external customers. * Position may require working nights, weekends, holidays and extended shifts as required. Incumbents are required to work in situations of extreme stress and in emergency, life threatening situations. * The incumbent may be considered "essential personnel" during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules. * Extensive knowledge of and proficiency in the use of personal computers; thorough knowledge of the city's geography; ability to speak clearly and distinctively over the radio; ability to communicate effectively, both orally and in writing and ability to give clear, concise feedback; ability to develop and maintain harmonious working relationships and work effectively with diverse groups; ability to exercise sound judgment and make appropriate decisions. * Must be able to maintain the ability to provide credible testimony in court, to the magistrate and in other situations where credibility will be of importance. A sustained finding of untruthfulness at the conclusion of an internal investigation may result in immediate termination. Click here for a complete job description.
    $37k-46k yearly est. 6d ago
  • Dispatcher / Customer Service Day Shift

    Go2 Delivery

    Dispatcher job in Virginia Beach, VA

    Experienced Dispatchers Needed - Join a Fast-Paced Logistics Team! Medical & Non-Medical Deliveries | Virginia Beach, VA (On-Site) 💰 Day Shift: $21/hr starting → Potential to grow to $26/hr 📅 12-Hour Shifts | 2-2-3 Rotation 📍 Virginia Beach, VA ✅ Why Work at GO2 Delivery? GO2 Delivery is a growing logistics company handling life-saving medical supplies and essential non-medical deliveries. Dispatchers are the nerve center of our operations, ensuring every order moves on time, every time. We're hiring experienced dispatchers who are: Skilled in dispatch, transportation, or logistics (1+ year required) Able to multi-task under pressure in a high-volume environment Tech-savvy with dispatch software and GPS tracking tools Strong problem-solvers and decision-makers Have a stable job history and a proven track record of performance 🎯 Dispatcher Responsibilities Coordinate high-volume medical and non-medical deliveries Dispatch and monitor drivers in real time Adjust routes and schedules quickly to solve problems Maintain clear communication with drivers and customers Make critical decisions under pressure to keep operations running 💵 Pay & Career Growth Competitive Pay: $21 to start. Structured Pay Tiers: Raises based on performance + experience Career Path: Clear advancement opportunities as GO2 Delivery grows 🌟 Benefits Health, Dental, Vision Insurance 401(k) with Company Match Paid Time Off + Holiday Pay Career advancement in a fast-growing company 🔥 Your Future Starts Here At GO2 Delivery, dispatching is more than a job-it's a career with real growth, stability, and impact. Apply today and show us you have what it takes to thrive as a top-tier dispatcher!
    $21-26 hourly Auto-Apply 38d ago
  • Police Dispatcher

    State of Virginia 3.4company rating

    Dispatcher job in Norfolk, VA

    Title: Police Dispatcher FLSA: Non-Exempt Hiring Range: Full Time or Part Time: Full Time Additional Detail Job Description: The primary purpose of this position is to assure responsiveness to incoming calls from the public and to dispatch and provide status and other information to police officers. The work impacts the safety of the public and of police officers. The employees of this position ensure that timely and appropriate responses are given to emergency situations which may be potentially life-threatening in nature. This position monitors fire, panic, and intrusion alarms and operates two-way voice radio equipment in compliance with Departmental and FCC directives. This position is responsible for applying knowledge of the full range of practices, methods, standards, and procedures of public safety communications in a high-pressure environment combined with skill in the use of various radio and telephone equipment and other integrated systems used at call taking and dispatching work stations. Employees in this position independently carry out assignments and handle all types of situations (routine and non-routine) in accordance with established policies, procedures, training, and instructions. The work requires an employee to sit for prolonged periods at a designated workstation monitoring computer screens and entering data. Employees are subject to rotating shifts and days off. Work is subject to spot check review (generally after the fact) by the Communication Supervisor for appropriateness and compliancewith accepted practices. This position applies extensive guidelines (i.e., operating manuals, references, regulations, directories, procedural guides) governing standards of operation and maintenance of automated computer data systems, operation of public safety communications and radio equipment, reference and policies/procedures covering notifications and messaging. Strict adherence to available guidelines is required for many aspects of the work; however,experienced judgment and discernment must be applied to select and/or modify methods and approaches to address unique emergency situations. The complexity of this position of work is marked by the employee's responsibility to quickly comprehend and assess facts and circumstances of events which may be unclear at the outset or may change as the events unfold, to select/initiate appropriate actions within short time frames, to monitor and/or respond to multiple actions and or events occurring simultaneously, and to routinely access and utilize multiple automated data sources and/or systems. Minimum Qualifications: Demonstrated knowledge of effective customer service techniques. Excellent oral and written communications skills. Strong multi-tasking skills. Excellent keyboarding skills. Ability to communicate effectively with members of the department, the campus community, and the general public. Ability to interpret and follow established policies and procedures and to use sound judgment to make decisions in highly stressful situations. Ability to work independently. Additional Considerations:
    $28k-38k yearly est. 7d ago
  • Communications Operator

    DHRM

    Dispatcher job in Williamsburg, VA

    Title: COMMUNICATIONS OPERATOR State Role Title: Emergency Coordinator I Hiring Range: Based on Experience Pay Band: 3 Recruitment Type: General Public - G Job Duties PROVIDE CUSTOEMR SERVICE ORIENTED CENTRAL RECEPTION FOR THE HOSPITAL Focus on solving conflict or finding a solution to the problem not blaming. Inspire trust by keeping work schedule commitments, maintaining team and individual confidentiality and supporting everyone's efforts to succeed. Treat people with respect even When Under pressure. Maintain emotional control and objectively while directly involved in high stress situations. Balance team and individual responsibilities. Contribute to building positive team morale, Assist visitors, employees and patients providing a pleasant, professional, professional and cooperative attitude in interactions with no complaints of rudeness or unwillingness to help. Assure all visitors are checked in and have proper identification. Issue access control cards to appropriate personnel. Control access through remote locked entrance. Maintain accountability of all access control cards. Success measured by observation and feedback Minimum Qualifications • Be able to satisfactorily complete or resolve simultaneous requests or tasks. • Extensive years of experience in customer service with the ability to communicate clearly and • professionally both verbally and in writing. • Possess a strong work ethic and team player mentality. • Ability to be flexible and able to work rotating shifts as well as weekends, holidays and occasional overtime. • Ability to act in the capacity of essential personnel during emergency/crisis situations. Additional Considerations • Experience in a medical setting. • Experience in dispatching calls / law enforcement. • Experience monitoring fire alarm systems Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Contact Information Name: Eastern State Hospital Phone: ************Refer to Page Up For Application Email: EMAIL MATERIAL NOT ACCEPTED In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $23k-32k yearly est. 9d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Hampton, VA?

The average dispatcher in Hampton, VA earns between $28,000 and $49,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Hampton, VA

$37,000

What are the biggest employers of Dispatchers in Hampton, VA?

The biggest employers of Dispatchers in Hampton, VA are:
  1. Chenega
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