Dispatcher jobs in Hoover, AL - 40 jobs

Starting Salary: $26.02 Qualifications High School Diploma or GED One (1) year or more of full-time experience in customer service, administrative, clerical, IT, public safety, or related field Ability to operate a computer and navigate various computer programs and/or systems Ability to successfully pass keyboarding and job simulation test Must successfully obtain APCO Public Safety Telecommunicator 1 (PST 1), APCO Emergency Medical Dispatch (EMD), and American Heart Association BLS CPR certification before completion of training Valid driver's license and ability to obtain/maintain City of Hoover Driver's Permit Ability to pass a thorough background check process and pre-employment screening Ability to work varied shifts including nights, weekends and/or holidays Preferred Qualifications: Experience as a dispatcher, telecommunicator, or similar role with a public safety or emergency medical agency Associate's degree or higher in Emergency Management, Criminal Justice, Public Administration, Business Administration or related field Ability to read, write, and converse in Spanish. Responsibilities Answer emergency and non-emergency calls, gather necessary details, verify caller location and phone number, and ensure all calls are routed appropriately. Dispatch police, fire, and EMS units following established procedures. Maintain consistent radio communication with field units, providing updates and monitoring their status throughout the incident. Track and document all unit activity in the CAD system. Handle TDD/TTY/RTT calls for the hearing-impaired community, ensuring accurate and efficient communication. Operate the multi-line phone system, CAD, mapping systems, and other necessary equipment. Perform daily checks of all systems and report any malfunctions or issues to the supervisor immediately. Accurately enter call information, dispatch details, and responder activity into the CAD system. Keep detailed logs of all radio traffic and updates throughout each shift. Complete and submit required forms and reports. Assist other departments or agencies as needed and handle additional administrative duties as assigned. Maintain effective communication with supervisors, co-workers, and outside agencies. Provide excellent customer service to the public in all interactions, maintaining a professional demeanor even in high-pressure situations. Performs other related duties as directed. Supplemental Information This is a safety-sensitive position responsible for receiving and processing emergency and non-emergency calls for police, fire, and medical assistance. The Emergency Communications Officer (ECO) operates communications equipment to relay critical information to appropriate public safety agencies while maintaining professionalism and accuracy in high-stress situations. The ECO is also responsible for monitoring and managing radio traffic, keeping accurate records in the computer-aided dispatch (CAD) system, and ensuring the smooth coordination of emergency responses.

Job Description The Shelby County Emergency Management Communications District (Shelby County 911) is looking for positive, professional, mature, enthusiastic, flexible, and responsible individuals to become 911 Telecommunicators. Our Telecommunicators perform a variety of telephone and computer aided operational duties including 911 call taking and dispatching of law enforcement, fire, and emergency medical services. We also assist the public with routine non-emergency and business-related calls. For those with a focused interest in public safety, you will find this a great entry to a rewarding career in emergency communications. This is an excellent opportunity to make a difference in someone's life and the community while partnering with our men and women in the field. 911 Telecommunicators serve as calltakers and dispatchers. As a new Telecommunicator, you will receive classroom and hands-on training to answer both 911 emergency calls and routine non-emergency calls in a communications center. In one call, you will offer life-saving support to a citizen in need and in the next, handle a routine referral to a public safety agency. You will learn to answer complex emergency calls, use appropriate de-escalation techniques, and develop interviewing skills to gather necessary information for first responders in the field. You may also have the opportunity to train as a dispatcher working directly with responding patrol units; using radios, telephones, and computer systems to provide information and support to law enforcement officers and fire fighters in the field. To be successful, you must be fast to respond with direct and correct decisions, able to take charge of conversations, able to obtain accurate information from callers, enter information into a computer system while talking, correctly prioritize emergencies, determine the appropriate units to send to calls, and maintain accurate records. Rarely do individuals have the opportunity to be the calm in someone's storm on a daily basis. Each day your calm voice, professional demeanor and specialized training will allow you to assist individuals who may truly be having the worst day of their lives. Make the difference in someone's life, become a 911 Telecommunicator with Shelby County 911. Application Timeline Testing: Throughout January Job Closes: January 23rd Interviews: January 27th & 28th Start Date: February16th

Full-time Description Transportation Dispatcher Pelham, AL - Southeastern Food Merchandisers Southeastern Food Merchandisers is seeking a Transportation Dispatcher for our Pelham location. This role oversees drivers running dedicated route schedules with no over-the-road work. All drivers depart from and return to the same terminal daily. Our fleet is 100% automatic transmissions. Key Responsibilities Dispatch drivers and communicate special delivery instructions. Update equipment activity and yard control systems. Process, monitor, and audit driver logs and DOT hours of service. Reporting and processing of yard safety or over-the-road incidents. Administer DOT testing as required. Ensure order accuracy standards are met. Collaborate with supervisors and managers on daily operations. Promote safety and sanitation standards across all areas. Utilize dispatch software, ELD devices, and POD systems effectively. Schedule Full-time - Sunday - Thursday, 5:00 PM - 3:00 AM Benefits Medical coverage Dental & Vision insurance Weekly pay with direct deposit 401(k) with company match Company-paid Life & AD&D insurance Supplemental insurance options available Employee Assistance Program Paid holidays Employee perks & discounts EEO Statement Southeastern Food Merchandisers is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, ancestry, religion, sex, disability, veteran status, age, sexual orientation, or marital status. Requirements Required: Class A CDL with 1+ year of experience and a clean MVR. Preferred: High School Diploma or GED required. 2+ years of supervisory experience, driver supervision, or dispatching. 2+ years working with DOT hours of service regulations. Strong oral and written communication skills. Detail-oriented with excellent organizational skills. Proficiency in Microsoft Office. Knowledge of DOT, DMV, and FMCSA rules/regulations. Flexibility to work nights, weekends, and holidays.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. Outbound calls to pick-up locations. Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. Ensure sub-haulers meet company requirements prior to dispatching. Outbound calls to sellers. Solicit business. Utilize cost effective vendors to meet company budget objectives. Educate sub-haulers on company policies and procedures. Maintain and archive documents. Answer phone calls. Collect payments on member deliveries. Comply with Safety and enforce regulations. Print checks. Monitor incoming documents on the fax machine. Print reports as needed. Manage vendor relationships. Performs other duties as assigned. Required Skills & Experience: Two years dispatch experience. One year customer service skills experience. High School Diploma or GED preferred. Excellent customer service skills and attitude. Excellent Communication Skills --verbal and written. Excellent organizational skills. Excellent time management skills. Typing speed 45 words per minute. Basic Ten key proficiency. Basic Math skills. Computer proficiency (MS Suite experience). Ability to operate office equipment. Multi- tasking. Ability to work in fast paced/diverse environment. Strong attention to detail. Know geographical area as well as ability to read maps. Work with minimal supervision. Occasional Overtime as needed. Bilingual Skill a plus. Pay: $21.05 - $23.71/ Hour. Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

At CUI, our Dispatch & Call Center Coordinators play a critical role in keeping our field operations running smoothly. You'll be the central point of communication-supporting technicians, supervisors, and customers by coordinating schedules, resolving issues in real time, and maintaining accurate operational records. If you thrive in a fast-paced environment, enjoy problem-solving, and like being the “go-to” person who keeps things moving, this role is for you. Employee Compensation and Perks: We believe in setting our employees up for success-professionally and personally. Competitive hourly pay Sign-on bonus Weekly pay Pay increase after your first year Full benefits package (Medical, Dental, Vision) 401(k) with company match Paid holidays Career growth opportunities-we promote from within Responsibilities: Schedule and dispatch technicians based on customer needs, priorities, and real-time operational demands Monitor technician activity, work logs, and daily progress Communicate work orders, updates, and changes between technicians, supervisors, and customers Respond to incoming calls and assist with service-related questions or issues Resolve scheduling conflicts and escalate issues as needed Prepare daily schedules, work orders, and dispatch reports Maintain accurate records including service requests, completed work, inventory, time logs, and expenses Ensure all documentation is completed accurately and in compliance with company standards Requirements: Strong communication and organizational skills Ability to multitask and prioritize in a fast-paced environment Comfortable working with scheduling systems, logs, and basic reporting tools Flexible availability, including weekends as needed Ability to pass pre-employment drug screening and background check Previous dispatch, call center, or telecommunications experience is a plus-but not required. About CUI Cable Services Communications Unlimited, Inc. (CUI) is a dominant leader in developing and implementing solutions for MSO's for fulfillment, post wires, special projects, and other technical labor needs. Founded in 2001, CUI's industry experience and superior management teams aligns strategic direction and the business goals of MSO's to provide a viable and valued solution exceeding industry standards. CUI is a registered minority owned business, as well as a registered Veteran owned business. CUI has over 800 technicians that support Comcast, Charter, COX, Mediacom, and Antietam Broadband. Our primary business is residential and commercial installations, underground drop buries, and more recently full-scale construction. Our Mission is to be the business partner of choice for all MSOs by our dedication to quality, our focus on values, the integrity used in all aspects of our business, and the respect that we show our employees for the valuable role that each one plays within our organization.

This position performs dispatch and/or call taking of emergency and non-emergency medical assistance. Responsibilities Essential Duties and Responsibilities: (Other duties may be assigned) Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status. Monitor various radio frequencies to keep apprised of developing situations. Operates two-way radio and/or other communications equipment to copy calls to other public safety agencies and medical first responders. Read and effectively interpret maps and information from a computer screen in order to determine locations and provide directions. Enters, updates, and retrieves information from a variety of computer systems. Relay information and messages to and from emergency sites, to all other individuals or groups requiring notification. Scan computer screens, and contact field units in order to determine units available for dispatch. Knowledge of and ability to operate computer-based telephone system. Demonstrates faithfulness in work attendance and punctuality Exhibits sufficient multi-tasking to accomplish required time management of all activities Works diligently to provide excellent customer service by being calm, polite, and sympathetic Behavioral Core Competencies:To perform the job successfully, an individual should demonstrate the following competencies on a daily basis. Thesefactors will be used to measure an employee's performance throughout the workday. Administrative:1) Demonstrates proper attendance and punctuality requirement2) Completes tasks on time and accepts responsibility for the best of the organization3) Time management and prioritizing - shifts back and forth between two or more activities or sources of information and can prioritize activities based on specific rules/guidelines4) Pursues training and development opportunities; strives to build knowledge and skills in order to share with the organization5) Observes proper safety and security procedures Communication:1) Distribution of information, both written and oral2) Provides excellent customer service3) Demonstrates teamwork with co-workers and supports organizational success4) Supports organization's goals and values; supports EEOC values by respecting diversity within the organization5) Maintains highest standards of professionalism Cognitive:1) Problem solving - discovers, analyzes, and solves problems to overcome obstacles2) Speed of Closure - quickly assesses and implements course of action required3) Exhibiting problem sensitivity - recognizes when something is wrong or about to go wrong4) Communication multi-tasking through maintaining situational awareness at all times5) Initiative - identifies opportunities and issues, and proactively acts to follow through on work activities to capitalize or resolve them6) Innovative - generates unique ideas for improving work7) Exhibits adaptability - can change in demanding work environment when unexpected events happen for the best environmental fit8) Listening - accurately receives information and reciprocates effectively to party received from9) Decision making - weighing risks, makes accurate and quality judgments10) Uses analytical thinking without becoming easily distracted Qualifications Qualifications: Hard Skills:1) Education - Education: High School diploma or equivalent2) Typing Skills - Must have the ability to type a minimum of 35 words per minute.3) Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.4) Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Soft Skills:1) Auditory Skills - ability to hear, comprehend, and distinguish sounds and verbal communication in the presence of other distracting sounds via a headset, telephone, or other external source.2) Listening Skills - ability to retain detailed information3) Vision Skills - must have adequate vision to quickly and accurately read maps, safety manuals, and all computer system monitors. Specific vision abilities required by this job include color vision, close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.4) Language Skills - Ability to read and interpret documents such as safety rules, operati Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.

Salary Range: ($43,474 - $65,212) The Huntsville-Madison County Airport Authority of Public Safety Dispatcher. Duties include operating multiple technology systems such as the multi-channel radio system, fire/life safety control system, access control system/badging software, automated emergency notification system, records management system, video management software, public address system, TTY/TDD and multi-line phone systems to disseminate information to appropriate personnel. Position is responsible for maintaining communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and air traffic control (ATC) tower. Activates the emergency recall plan when required. A Two-Year Associates' Degree or Four-Year Bachelor's Degree from an accredited university is preferred . Previous dispatch experience and bi-lingual skills are preferred as well.. Applicant will need to have ability to be certified by the Alabama Department of Public Safety in National Crime Information Center (NCIC) operations within 6 months of employment and recertify every 2 years. Must be able to work a flexible schedule, which will include working all shifts, weekends, and holidays. Excellent benefits include medical family insurance coverage, Health Reimbursement Account, Disability, Annual and Sick leave, and Retirement. Salary based on experience. Submit applications at ************************************* .

This is specialized work in the operation of a police and fire communications system. JurisdictionsYearly RateMobile County$41,469 - $66,295City of Mobile$44,735 - $71,516City of Prichard$27,276 - $42,312City of Citronelle$30,012 - $47,978*City of Bayou La Batre$33,738 - $53,935Amended 12/12/24 Amended 12/16/25 * Amended 9/29/25 Amended 10/17/25 To prepare for the required Public Safety Dispatcher I online test, applicants should download, save, and/or print the Public Safety Dispatcher I Online Test Study Material now. Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below. Minimum Qualification Requirements Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in the operation of a two-way radio, computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements. Special Requirement Must possess a current Certification of Proficiency from the Mobile County Personnel Board certifying the ability to type a minimum of 30 words per minute. Employees of the City of Mobile must, within one year of employment, successfully complete and be certified in the employing department's adopted telecommunications courses as follows: Police - APCO (Association of Public Communication Officers) and ACJIS (Alabama Criminal Justice Information System); Fire - APCO (Association of Public Communications Officers) and EMPDS (Emergency Medical Priority Dispatch System). Employees must maintain certifications of employing department. For details, please see Class Specifications | Public Safety Dispatcher I | Class Spec Details (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.

Job Description About Us: Liberty Tire Recycling is a high-growth company and the premier provider of tire recycling services in North America with operations throughout the United States and Canada. Liberty Tire annually transforms more than 210 million tires into raw materials for smart, sustainable products that improve our environment and people's lives. The Company is private equity owned, has approximately 60 sites in the US and Canada, and nearly 4,000 employees. With innovative tools, technologies and processes, Liberty Tire is a revolutionary American conservation enterprise - from coast to coast, and from whole tire to end products. The company's commitment to finding new and better ways to RECLAIM, RECYCLE and REUSE bridges the sustainability goals of scrap tire generators nationwide with those of local scrap rubber consumers. Job Summary: The Dispatcher is responsible for ensuring smooth daily operations by coordinating drivers, managing routes, and ensuring compliance with DOT regulations. This role requires strong communication skills, logistical knowledge, and the ability to handle multiple tasks in a fast-paced environment. Duties and Responsibilities: Ensure daily compliance with DOT regulations. Responsible for outbound shipments Manage team of CDL drivers Communicate effectively with drivers, customers, and internal staff to ensure timely deliveries and resolve any issues. Assists with customer billing Supervise and monitor the performance of assigned employees to ensure high standards of service. Schedule maintenance and repairs for vehicles to minimize downtime and ensure efficient operations. Plan and optimize delivery routes for maximum efficiency. Handle and resolve customer complaints accurately and efficiently. Participate in the recruitment and interview process for driver and helper positions. Maintain accurate records of dispatch activities, customer interactions, and other relevant data. Conduct regular training sessions for drivers on safety and compliance topics. Assist the Transportation Manager with various office tasks and responsibilities as needed. Required Skills/Abilities: Familiarity with dispatching software and logistics operations. Previous experience managing CDL drivers Experience with customer billing Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient in MS Office and data entry. Ability to work in a fast-paced, high-pressure environment. Education and Experience: High school diploma or equivalent; additional qualifications in logistics or supply chain management are a plus. Proven experience as a dispatcher or in a similar role within the transportation industry. EEO Statement: Liberty Tire Recycling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Dispatcher | Alabaster, AL (Onsite) Are you ready to make a meaningful impact every day? CEG's industry leading environmental services client is seeking a Dispatcher to join their growing team in Alabaster, AL! This role will oversee the daily planning and scheduling of their Plant Services and Infrastructure Division's resources. This direct hire role is perfect for an individual who excels in problem-solving, enjoys helping others, and thrives in a collaborative environment. This position is a fantastic opportunity to work on a variety of exciting projects, develop skills, and advance your career! Responsibilities: Scheduling and Resource Allocation: Allocate people and resources daily to maximize utilization and job profitability. Determine the best-fit skill sets and labor for each job scope. Schedule appropriate personnel, equipment, and resources for each job. Create service orders and daily appointments in Acumatica (ERP system). Ensure accurate listing of people, resources, and equipment on project paperwork. Enter dates and times accurately for financial projections. Publish upcoming work schedules for necessary management and field supervision. Communication and Coordination: Call personnel to confirm their understanding of the job scope. Coordinate with the Fleet Manager and Shop Foreman on equipment maintenance, balancing customer needs. Inform the fleet maintenance team of any potential issues impacting the schedule. Work with the maintenance team on the usage of the onsite wash bay. Assist in maintenance during emergency situations, including providing locations during mechanical breakdowns or tire repairs and occasionally picking up drivers for external maintenance. Job Preparation and PPE Management: Assist in job preparation and PPE (Personal Protective Equipment) allocation. Prepare PPE for the next day using the PPE sign-in and sign-out system for proper allocation and cost management. Collaborate with the Safety Manager on PPE stock and upcoming needs. Assist Superintendents and Foremen with job preparation as needed, including loading equipment and ensuring all tools and accessories are ready for use. Master Schedule and Payroll Management: Maintain the master schedule and input payroll data in Acumatica. Approve, report, and record all instances of tardiness, absenteeism, call-ins, PTO, vacation, and banker hours for employees. Record field employee call-ins, absenteeism, tardiness, and refusals to work. Approve and submit PTO and vacation requests in accordance with the employee handbook and upcoming work schedule. Compliance and Coordination: Ensure all CDL drivers comply with DOT regulations, including proper completion of pre and post trips, adherence to DOT time rules, and utilization of ELDs in CDL equipment. Coordinate with other divisions on joint projects. Maintain constant communication with other divisions and locations about potential needs and upcoming work. Benefits & Perks: Competitive Pay 401(k) matching Health, Vision, Dental, and Life insurance Flexible spending account Paid time off View all jobs at this company

Key Responsibilities: Schedule and dispatch Field Technicians for daily assignments. Prioritize service calls based on urgency and impact. Coordinate all on-site work scheduling with customers. Manage job setup, technician time tracking, and updates Communicate between field and office to ensure workflow continuity. Monitor parts/materials availability and inform technicians. Issue and track purchase orders; reconcile PO logs. Maintain truck inventory and ensure accurate billing/payroll prep. Support cost control across PM contracts, repairs, and projects. Maintain service contract logs and assist with monthly revenue forecasts. Follow up with customers to ensure satisfaction. Participate in team meetings and assist with ordering parts and contract renewals.

Carter Express/Carter Logistics Job Description: Dispatcher Department: Operations Job Status: Full-Time Reports to: Shift Supervisor POSITION SUMMARY The Dispatcher oversees and coordinates the activities of the drivers by updating websites and monitoring the timeliness of the routes. This role will successfully and professionally communicate with suppliers, customers, drivers, Internal departments, and terminal locations. ESSENTIAL DUTIES and RESPONSIBILITIES Track and trace drivers, tractors and shipments for on-time delivery. Effectively manage drivers using current company policies and procedures. Dispatch drivers to and from the facility while managing driver routes. Communicate effectively with drivers, internal and external customers. EDUCATION: High School Diploma or GED required. EXPERIENCE: Prior dispatch, route management and dispatching experience is a plus. Working knowledge in logistics and manufacturing is preferred. The ideal candidate will be organized, responsible and dependable. COMPUTER SKILLS: Proficiency in Microsoft programs such as Word, Excel, and Outlook email required. Knowledge of TMW software is a plus. Must have the ability to learn new programs as necessary. OTHER REQUIREMENTS: Positive attitude. Ability to work well with others. Ability to work some weekend shifts when requested by our customer. Attention to detail. Ability to work independently and within a team environment. Problem solving. WORK ENVIRONMENT: This is an on-site position. At Carter Express, INC/Carter Logistics LLC, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter Express, INC/Carter Logistics LLC hires and promotes individuals solely based on qualifications for the position to be filled and business needs. 2nd Shift | Monday - Friday | 7PM - 4AM | Saturdays as Needed Start times may adjust earlier or later based on operational needs.

This position performs dispatch and/or call taking of emergency and non-emergency medical assistance. Responsibilities Essential Duties and Responsibilities: (Other duties may be assigned) Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status. Monitor various radio frequencies to keep apprised of developing situations. Operates two-way radio and/or other communications equipment to copy calls to other public safety agencies and medical first responders. Read and effectively interpret maps and information from a computer screen in order to determine locations and provide directions. Enters, updates, and retrieves information from a variety of computer systems. Relay information and messages to and from emergency sites, to all other individuals or groups requiring notification. Scan computer screens, and contact field units in order to determine units available for dispatch. Knowledge of and ability to operate computer-based telephone system. Demonstrates faithfulness in work attendance and punctuality Exhibits sufficient multi-tasking to accomplish required time management of all activities Works diligently to provide excellent customer service by being calm, polite, and sympathetic Behavioral Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies on a daily basis. These factors will be used to measure an employee's performance throughout the workday. Administrative: 1) Demonstrates proper attendance and punctuality requirement 2) Completes tasks on time and accepts responsibility for the best of the organization 3) Time management and prioritizing - shifts back and forth between two or more activities or sources of information and can prioritize activities based on specific rules/guidelines 4) Pursues training and development opportunities; strives to build knowledge and skills in order to share with the organization 5) Observes proper safety and security procedures Communication: 1) Distribution of information, both written and oral 2) Provides excellent customer service 3) Demonstrates teamwork with co-workers and supports organizational success 4) Supports organization's goals and values; supports EEOC values by respecting diversity within the organization 5) Maintains highest standards of professionalism Cognitive: 1) Problem solving - discovers, analyzes, and solves problems to overcome obstacles 2) Speed of Closure - quickly assesses and implements course of action required 3) Exhibiting problem sensitivity - recognizes when something is wrong or about to go wrong 4) Communication multi-tasking through maintaining situational awareness at all times 5) Initiative - identifies opportunities and issues, and proactively acts to follow through on work activities to capitalize or resolve them 6) Innovative - generates unique ideas for improving work 7) Exhibits adaptability - can change in demanding work environment when unexpected events happen for the best environmental fit 8) Listening - accurately receives information and reciprocates effectively to party received from 9) Decision making - weighing risks, makes accurate and quality judgments 10) Uses analytical thinking without becoming easily distracted Qualifications Qualifications: Hard Skills: 1) Education - Education: High School diploma or equivalent 2) Typing Skills - Must have the ability to type a minimum of 35 words per minute. 3) Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. 4) Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Soft Skills: 1) Auditory Skills - ability to hear, comprehend, and distinguish sounds and verbal communication in the presence of other distracting sounds via a headset, telephone, or other external source. 2) Listening Skills - ability to retain detailed information 3) Vision Skills - must have adequate vision to quickly and accurately read maps, safety manuals, and all computer system monitors. Specific vision abilities required by this job include color vision, close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 4) Language Skills - Ability to read and interpret documents such as safety rules, operati Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.

Job Title: Dispatcher Job Type: Full-time Schedule: 2-2-3 rotating schedule - Night Shift FLSA Status: Non-Exempt About Us At Medevac Alabama, our mission is to provide safe, reliable, and efficient medical transportation with the utmost professionalism. We are continually expanding our ground ambulance services to reach more communities across the state. Our goal is to deliver affordable, high-quality care to populations throughout Alabama while maintaining the highest levels of clinical excellence, response-time reliability, economic efficiency, customer loyalty, and employee satisfaction. The Dispatcher is responsible for coordinating patient transport services and serving as the primary point of communication among callers, crews, hospitals, agencies, nurses, social workers, other EMS personnel, fire departments, and administrators. This role involves managing the flow of information and ensuring efficient and effective communication to facilitate patient transports. Essential Functions and Duties Answer transport requests via a multi-line telephone system. Coordinate and monitor units using telephone, radio, GPS, and computer software. Ensure compliance with HIPAA regulations when transmitting information. Accurately document patient information, including billing details. Provide accurate information to patients and crews. Enter every call into the Computer-Aided Dispatch (CAD) program. Identify issues, analyze options, and discuss courses of action with supervisors and management. Qualifications Required: High School Diploma or equivalent. Preferred: EMT certification, Basic Life Support certification, and experience with multi-line telephones and dispatching. Certifications and Licenses None required Knowledge, Skills, and Abilities (KSAs) Knowledge of applicable local, state, and federal laws and regulations. Understanding of HIPAA regulations and the ability to maintain patient confidentiality. Strong prioritization skills and the ability to manage multiple tasks effectively. Effective verbal and written communication skills. Strong interpersonal and teamwork skills. Ability to work varied shifts, including nights, weekends, and holidays. Benefits 100% company-covered BlueCross BlueShield Gold Health, Dental, and Vision insurance. Life and long-term disability insurance. 401(k) program with up to 4% match after 1 year of employment. Paid time off. Physical Demands Ability to sit or stand for prolonged periods at a desk. Work environment typical of a normal office setting, with occasional standing, walking, and lifting of small objects. Reasonable accommodations may be made to assist individuals with disabilities in performing essential job functions. Due to the nature of the work, additional hours beyond the standard 40-hour work week may be required. Limitations and Disclaimer This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet the needs of the organization. Stop Work Authority provides employees with the responsibility and obligation to stop work when a perceived unsafe condition or behavior may result in a hazardous condition or event occurring. Medevac Alabama has a firm stop work authority in place; however, it is the employee's right and responsibility to exercise this program. All applicants must pass a drug test and background check as part of the hiring process. Any job offer is contingent upon successfully passing these checks to verify provided information and ensure insurability. Additionally, drug and alcohol testing may be required after accidents or when there is reasonable suspicion that an employee is under the influence while at work. No part of this statement should be considered a binding contract for continued employment at Medevac Alabama. Medevac Alabama is an at-will employer and retains the right to terminate the employment relationship at any time with or without cause. Powered by JazzHR E0yNct2cKw

SUMMARY: The Dispatcher functions as a Call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for medical assistance/transport from various sources. The Dispatcher will provide pre-arrival instructions as necessary and will coordinate dispatch and communications activities to ensure the most appropriate EMS response. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Understands and adequately implements the concepts of EMD (as customized by NorthStar) as a minimum standard of care · Allocates EMS resources properly as the need arises by application of appropriate decision making rules and approved protocols. · Manages radio communications in a prompt, accurate, courteous and professional manner. · Selects and dispatches appropriate vehicle(s) including ALS, BLS, First Responder, Fire Rescue and any other ancillary support units to emergency/nonemergency requests for assistance. · Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift. · Responsible for accurate and complete data entry for the shift. · Responsible for generating applicable reports and checking for accuracy. · Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids. · Keeps track of locations, status and condition of each unit at all times. · Relays instructions from supervisors, messages and emergency information. · Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums. · Responsible and accountable for updating management and operations personnel on any changes affecting the company and/or extraordinary situations. · Responsible and accountable for updating management and operations personnel on any changes affecting the company and/or extraordinary situations. · Follows established parameters/formats in receiving requests for service and dispatching ambulances. · Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. · Provides input in the development of deployment plans. · Other duties and responsibilities as assigned. STRESS FACTORS: Occasionally: Repetitive tasks, high pressure Frequently: Intense tasks. WORKING ENVIRONMENT: Occasionally: Extended day. Constantly: Works alone, with and around others, face-to-face and verbal contact, Able to work inside. Although the noise level in the work area is not at a high level, there are often multiple radio and traffic noises going on at the same time along with regular high-pitched beeping sounds and voices of co-workers handling calls. EQUIPMENT USED: Occasionally: stapler, sharpener, calculator. Frequently: Telephone, cell phone, terminal, facsimile, computer/typewriter, keyboard, radio console/equipment, playback recorder UNUSUAL DEMANDS: · Employees are required to handle multiple tasks concerning emergency medical calls that are frequently life threatening or major health threatening to other individuals. · Required tasks arise from spontaneous situations occurring most often without warning. · Employees must interact with hostile and/or uncooperative individuals via telephone contact. They must interact with individuals who are confused and unclear. · They must utilize the information they gather to make quick and accurate decisions regarding action needed. · They must be able to take down information correctly under all types of adverse communications situations. · Due to the unpredictability of this type of position, it is not always possible to guarantee meal and/or break periods. Due to the unpredictability of this type of position, the employee must be available for immediate recall in emergency or unusual situations and must be able to work extraordinary hours during times of disaster or threat of disaster Qualifications MINIMUM QUALIFICATIONS: · Medical training is an asset, e.g., at least First Responder trained (proof of training required) at time of employment or, has at least one year's experience as an EMS or public safety dispatcher. CPR Certification is required. · Must successfully complete a NorthStar-approved Emergency Medical Dispatch training program within 12 months of assuming position. MENTAL REQUIREMENTS: Frequently: Analyzing, decision making. Constantly: Simple reading and writing, high math and writing skills, clerical, memorization, perception/computation, problem solving, simple math skills, judgment, reasoning, prioritizing, multi-tasking. PHYSICAL REQUIREMENTS: Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending, and leaning. Walking up/down stairs. Frequently: Hearing/listening, clear speech, touching, repetitive motions Constantly: Sitting, seeing. · Can have no emotional, mental, nervous, organic, or functional disorder likely to interfere with managing stressful emergency medical calls. · Has visual acuity of at least 20/40 (Snellen) in each eye, with corrective lenses and a field of vision in the horizontal meridian not less than a total of 140 degrees. Ability to distinguish the colors on the computer screen and maps. · Hearing must be adequate in the better ear for conversational tones without the use of hearing aids. · The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. · The employee must occasionally lift and/or move 10 pounds up to 25 pounds. · Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust forces. · Due to the unpredictability of the essential job functions, it is not always possible to guarantee break and/or meal period. Therefore, there may be no physical condition that would prohibit him/her from working twelve (12) hours without a meal or break period (except for restroom breaks). · Must be able to communicate clearly on the radio and telephone in English. Must be able to write in English.

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. Key Responsibilities: * Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies. * Dispatch calls to routes based upon designated route and driver location. * Perform driver check-ins at day's end to ensure complete and accurate paperwork completion. * Distribute, collect and review route sheets for proper days end data entry. * Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues. * May perform some additional responsibilities as assigned by the Operations Manager. * Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager. * Works with routing specialists to optimize routes. * Fields incoming calls / emails from customers. * Trouble shoots and resolves potential delivery and pickup problems before they result in service issues. * Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity. * Records and document information from drivers and distributes to appropriate departments. * Communicates with maintenance shop personnel. * Must be able to communicate effectively and professionally via email, telephone and two way devices. * Perform other job-related as assigned Requirements: * High School Diploma or equivalent * One or more years' experience in transportation, dispatch or customer service Knowledge, Skills and Abilities: * Strong communication and interpersonal skills. * Strong customer focus. * Proven ability to multi-task & ability to prioritize tasks. * Proficient in MS Outlook, Excel, Word. * Knowledge of industry an asset. * Advanced skill level with software applications and word processing accuracy including adequate typing speed. * Required to work extended hours including occasional weekends. Physical/Mental Demands: * Ability to stand, sit, walk, use hands and fingers, talk and hear. * Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: * Work in indoor office environment 95% of the time. * Noise level is usually moderate. #gfltalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact ******************************* This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with Flat or Step deck equipment in Alabama (AL), Georgia (GA), Florida (FL) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom. - Valid CDL-A license - Minimum 2 years of experience - 2005 or newer tractor - Must not be leased to another carrier - Must be eligible to operate under our MC - No DUI Careless Wreckless Driving - No SAP - 15+ over Speeding

Huntsville-Madison County 9-1-1 Job Type: Full-Time | 12-Hour Shifts (Days or Nights) Be the Voice People Rely On in Their Most Critical Moments Huntsville-Madison County 9-1-1 is seeking dependable, compassionate individuals to join our Emergency Communications team as 9-1-1 Calltakers. This role is ideal for people who can remain calm under pressure, think clearly in stressful situations, and want meaningful work that directly impacts their community. As a Calltaker, you will be the first point of contact for people experiencing emergencies. In moments of fear, confusion, or crisis, your voice will help steady callers and connect them to police, fire, and medical responders. Every call matters - and the work you do will matter every day. A Career Built on Training, Support, and Professional Growth New Calltakers begin their careers with an extensive 8-12 week paid training program designed to set you up for success. During this time, your sole focus will be learning the systems, protocols, and processes used in emergency communications. You will receive hands-on guidance from a dedicated trainer or mentor, complete required exams and certifications, and develop proven techniques for communicating with callers who may be highly emotional or distressed. You won't be expected to figure things out on your own. Training is structured, supportive, and intentional - and you'll receive pay increases as you reach key training milestones. What the Role Looks Like Day to Day Once certified, 9-1-1 Calltakers answer emergency calls and serve as the link between the public and emergency responders. Using a computerized call-handling system, you will gather critical information, ask life-saving questions to help route calls to the appropriate police, fire, or medical agencies. Location and mapping tools help you accurately identify where help is needed, even when callers are unsure of their surroundings. This is fast-paced, focused work that requires strong listening skills, clear communication, and the ability to multitask - especially during high-stress situations. Schedule and Work Environment Calltakers work a 12-hour rotating schedule, assigned to either day shift (6:00 a.m. - 6:00 p.m.) or night shift (6:00 p.m. - 6:00 a.m.) based on staffing needs. Training shifts may differ from your long-term assigned shift. The schedule rotates between three workdays one week and four the next, which includes built-in overtime pay. Some weekends and holidays are required, as emergency services operate around the clock. You'll work in a modern, state-of-the-art communications center alongside a professional, team-oriented staff committed to excellence and public service. What We're Looking For High school diploma or GED required (College degree not required but increases starting pay) Availability to work 12-hour shifts, including nights, weekends, and holidays (You must be willing/able to work either shift- days or nights.) Strong keyboarding and general computer skills Ability to read maps and give directions using compass points (N, S, E, W) Exceptional reliability and punctuality Strong listening, communication, multitasking, and problem-solving skills Ability to remain calm and decisive during emergencies Coachable attitude with a willingness to learn Successful completion of all required screenings Ready to Apply? Apply today to become a 9-1-1 Calltaker with Huntsville-Madison County 9-1-1. Qualified applicants will be contacted with additional details regarding the screening process, schedules, and next steps. This is more than a job-it's a career where compassion, focus, and professionalism help save lives every day. The selected candidate will be required to pass a physical and drug screenings, plus a criminal background check with polygraph exam.

The Huntsville-Madison County 9-1-1 Center is seeking qualified individuals to join our team of dedicated 9-1-1 Calltakers. We need responsible and motivated people that have a passion to help others. This exciting career field will provide you this opportunity and will allow you to help others far beyond what most people will ever experience. 9-1-1 Calltakers answer 9-1-1 emergency calls and process or reroute them to emergency dispatch agencies (police, fire, medical) as needed. Calltakers follow a computerized protocol system that guides them step-by-step to gather the appropriate information and ask callers life-saving questions. Calltakers also use location and mapping systems to aid in locating 9-1-1 callers. Calltakers accomplish all of this and more while working in a new state-of-the-art 9-1-1 building with cutting-edge technology. New Calltakers receive up to 12 weeks of training. Each is assigned a trainer/mentor who guides and teaches them the intricate components of 9-1-1 calltaking, to include techniques to properly communicate with 9-1-1 callers during highly emotional and stressful emergencies. Benefits: 100% Employer-paid medical premiums (BCBS of Alabama) including family coverage 100% Employer-paid supplemental medical insurance Full pension under the Retirement Systems of Alabama (Tier 1) Employer-paid Term Life Insurance Employer-paid Long Term Disability Employee Assistance Program Optional Dental, Vision, Short-Term Disability, pre-tax Flexible Spending Accounts (Medical and/or Childcare), and a full Cafeteria plan of other optional benefits Competitive starting pay Comprehensive paid training Annual Cost of Living Increases Annual Longevity Pay Increases 12 paid holidays per year Annual uniform allowance Accrued paid sick leave & vacation Other benefits available to First Responders through vendors $1.25 per hour shift differential, if employee works 6:00 p.m. - 6:00 a.m. Required Education: High School Diploma, GED or higher Required Qualifications: Ability to type at least 25 words per minute with 80% accuracy Ability to work 6:00 a.m. - 6:00 p.m. or 6:00 p.m. - 6:00 a.m. Must pass a computerized applicant test Must pass a thorough post-job offer polygraph test Must pass a post-job offer background check Must pass a post-job offer physical examination (vision/hearing/drug screening) We strive to make a difference by serving the people of our community in their time of greatest need. If you are like minded and passionate about helping others, apply now and begin the first step to realizing your next meaningful personal and professional goal. IF YOU USE GMAIL BE SURE TO CHECK YOUR PROMOTIONS FOLDER AS WELL AS YOUR INBOX FOR JOB RELATED RESPONSES TO YOUR APPLICATION SINCE GMAIL MAY FLAG THE RESPONSE AS A PROMOTION.