Dispatcher jobs in Illinois

Oswego Community Unit School District 308 is currently seeking exceptional candidates for the position of Dispatcher in the Transportation Department. Under the direction of the Director of Transportation and/or their designee, the Transportation Dispatcher is responsible for planning, scheduling, and dispatching bus routes and drivers for the safe transportation of students. The role includes managing communication between drivers, school officials, and parents, as well as responding to emergencies and ensuring compliance with district policies and regulations. BENEFITS: Full-time Associates enjoy a robust selection of healthcare benefits including employer paid Life and AD&D insurance, Long Term Disability, Employee Assistance Program (EAP), as well as three medical plans to choose from including PPO and HMO plans. What's more, CUSD provides a 100% claim reimbursement program for out of pocket expenses (excluding ER services), when an employee is enrolled in our PPO plan and uses our RUSH Healthcare reimbursement program. For more information regarding the specific duties and responsibilities, please review the attached . Attachment(s): Job Description - Transportation Dispatcher.pdf

Transportation/Dispatch Supervisor POSITION: Dispatch Supervisor REPORTS TO: Director of Transportation & Transportation Coordinator ANTICIPATED START DATE: July 1, 2026 ANNUAL SALARY: $48,000-$52,000 depending on qualifications and experience. QUALIFICATIONS: The ability to prioritize and effectively handle multiple tasks. Strong attention to detail and accuracy of information. Must be able to maintain confidentiality and effectively communicate. Proficient in Google and Microsoft Office products. Previous experience with transportation software preferred. Must have or be able to obtain and maintain a CDL and all required permits to operate any type of vehicle for the purposes of school transportation. The employee must possess a high school diploma or equivalent. DUTIES/RESPONSIBILITIES: The criteria indicated below are intended to describe various types of work that may be performed. The exclusion of specific responsibilities does not prohibit them if the work is similar, related, or a logical task of the position. Assist with assigning and dispatching daily regular scheduled routes with drivers and monitors. Assign and notify bus drivers and monitor assignments, changes, rotation, extra-time, overtime and meetings. Maintain operational records and business files, including Field Trip Order and Completion forms. Assign field trips based on operating procedures in a timely manner. Ensure bus drivers report for assigned field trips and complete necessary trip paperwork. Operate, maintain and respond to two-way radio communications. Advise and assist bus drivers in resolving emergency situations including contacting law enforcement and other outside agencies and appropriate District staff. Coordinate and schedule regular maintenance of school buses and other department vehicles with the vehicle maintenance department. Coordinate replacement of downed buses with drivers and vehicle maintenance department. Prepare and maintain correspondence, memos, documents, bid specifications, contracts and proposals from written and oral instructions using various computer software to ensure proper communication of information and compliance with state and federal laws, department and District policies and procedures and more. Be aware of and ensure compliance with state and district laws, regulations, vehicle codes, policies, and procedures concerning student transportation. Receives, screens and routes telephone calls, incoming and outgoing mail and correspondence. Provides immediate response and information to inquiries regarding department services and functions, or refers to appropriate person or agency. Schedules Driver and Monitor physicals and prepares permit reports. Maintains monthly employee attendance charts. Maintains state inspection files for the Department vehicles. Receives and handles concerns from citizens, parents, and school administration. Other duties as assigned. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: Frequent walking, standing, bending, and lifting in garage, bus yard, and office settings. Ability to respond after hours as needed.

Communications Operator STATUS: Full Time DEPARTMENT: Campus Police DIVISION: President's Office CLASSIFICATION: Non-exempt UNION: TOSSC-AFT Local 604 REPORTS TO: Chief of Police through the chain of command PLACEMENT: Grade 106 HIRING RANGE: $21.42 -$22.71 hourly Competitive starting pay is dependent on education and experience. JJC offers regular full-time positions a variety of fringe benefits including retirement benefits, holidays, personal time, and other discounts/ reimbursement for classes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. POSITION SUMMARY This is a fast-paced, highly technical work environment involving automated systems pertaining to law enforcement public safety communications. Work requires the ability to comprehend and apply county, state and federal regulations governing law enforcement and public safety operational procedures, including transmissions by radio, telephone; ability to analyze situations and determine the effective course of action; adjust quickly to changing situations while assessing time and sensitive information; perform several tasks at the same time and assign appropriate priorities to incoming calls for service while monitoring multiple frequencies and viewing multiple computer screens. Must have the ability to maintain an efficient and calm demeanor in handling adverse or stressful situations for extended periods in a high-volume public safety work environment. Requires frequent contact with the public, police and emergency service providers, and occasional contact with other federal, state, and local government agencies. Data entry skill; ability to speak clearly and distinctly; ability to hear; ability to utilize appropriate methodology and resources; ability to follow instructions quickly; ability to operate a computer terminal keyboard and read computer screens for extended periods. ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES 1. Processes incoming and outgoing emergency and non-emergency telephone calls, ensuring agency policy, procedures and goals are met. 2. Dispatches and communicates with law enforcement, fire and EMS units, ensuring agency policy, procedures and goals are met. 3. Provides Supervisor with input regarding policies and procedures pertaining to the operation of the communications center. 4. Provide prompt and courtesy service to all college community. 5. Works effectively and calmly in a high stress environment. 6. Maintains familiarity with the general geography of the communities served. 7. Meets all training requirements of the Center, as well as train new staff and those needing to be cross trained 8. Participates in available professional development for center staff. 9. Familiarity with principles and practices of radio communications as well as the proper policies and procedures used in public safety dispatching with an emphasis on professionalism and high level of customer service. 10. Knowledge of all aspects of operations of a public safety communications center. 11. Communication facilities, equipment and management practices as they pertain to the operation of a public safety communications center. 12. Technology systems utilized by a public safety communications center. 13. Become certified & maintain all required certifications. 14. Operates and monitors various computer systems and networks as necessary to perform dispatching tasks - CAD and Records management system; as well as cameras and alarm boards responds per department procedures 15. Recognizes and has a clear understanding of the classification systems for UCR, NIBRS and Clery as related to report functions 16. Perform other related duties as required MINIMUM QUALIFICATIONS 1. High School Diploma or equivalent. 2. Two (2) years of experience in police, fire or emergency dispatch. 3. Strong verbal and written skills and the ability and willingness to work cooperatively with a diverse population under high stress situations. 4. The ability to file and keep records and to prepare reports from such records 5. Must successfully complete in house training for position 6. Must acquire and maintain LEADS certification within one (1) year of assignment 7. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence. 8. Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality. PREFERRED QUALIFICATIONS 1. Prior police, fire or emergency dispatch experience of two or more years. 2. English and Spanish verbal and written communication proficiency. 3. Demonstrated multicultural competence. TOOLS AND EQUIPMENT USED Personal computer, copy machine, fax machine, multi-line telephone, radio system and CAD Terminals BENEFITS Click on the link for information about JJC's Benefits: Technical Office Support Staff Council (TOSSC)-AFT Local 604 Full Time/Part Time: Full time Union (If Applicable): TOSSC Scheduled Hours: 40

Job DescriptionDo you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect! To the qualified Service Dispatcher, we offer: Competitive Compensation - $42,000 - $55,000 based on experience Sign-On Bonus - Join our team and get rewarded from the start Paid Overtime - Earn extra for the hard work you put in Generous Paid Time Off - Start with 10 days of PTO per year plus holidays Comprehensive Health Benefits - Medical, dental, and vision insurance 401(k) with Company Match - Invest in your future Primary Duties of the Service Dispatcher: Service Coordination & Scheduling Prioritize and schedule service tickets for technicians. Monitor the service board and follow up to keep tickets moving. Balance workflow to match technician availability with client needs. Client Communication Act as the first point of contact for service requests. Gather key details, triage issues, and route tickets appropriately. Documentation & Process Support Keep ticket notes, client details, and schedules accurate and current. Maintain dispatch systems/workflows and recommend process improvements. Operational Support Track SLAs and response times to support service metrics. Help prepare daily schedules, reports, and follow-up lists. Professional Expectations for the Service Dispatcher: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Proactive Thinking Time Management & Organization Team Collaboration Willingness to Learn & Taking Initiative. Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals. Powered by JazzHR QHRqTC09kb

Communications Operator STATUS: Full Time DEPARTMENT: Campus Police DIVISION: President's Office CLASSIFICATION: Non-exempt UNION: TOSSC-AFT Local 604 REPORTS TO: Chief of Police through the chain of command PLACEMENT: Grade 106 HIRING RANGE: $21.42 -$22.71 hourly Competitive starting pay is dependent on education and experience. JJC offers regular full-time positions a variety of fringe benefits including retirement benefits, holidays, personal time, and other discounts/ reimbursement for classes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. POSITION SUMMARY This is a fast-paced, highly technical work environment involving automated systems pertaining to law enforcement public safety communications. Work requires the ability to comprehend and apply county, state and federal regulations governing law enforcement and public safety operational procedures, including transmissions by radio, telephone; ability to analyze situations and determine the effective course of action; adjust quickly to changing situations while assessing time and sensitive information; perform several tasks at the same time and assign appropriate priorities to incoming calls for service while monitoring multiple frequencies and viewing multiple computer screens. Must have the ability to maintain an efficient and calm demeanor in handling adverse or stressful situations for extended periods in a high-volume public safety work environment. Requires frequent contact with the public, police and emergency service providers, and occasional contact with other federal, state, and local government agencies. Data entry skill; ability to speak clearly and distinctly; ability to hear; ability to utilize appropriate methodology and resources; ability to follow instructions quickly; ability to operate a computer terminal keyboard and read computer screens for extended periods. ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES 1. Processes incoming and outgoing emergency and non-emergency telephone calls, ensuring agency policy, procedures and goals are met. 2. Dispatches and communicates with law enforcement, fire and EMS units, ensuring agency policy, procedures and goals are met. 3. Provides Supervisor with input regarding policies and procedures pertaining to the operation of the communications center. 4. Provide prompt and courtesy service to all college community. 5. Works effectively and calmly in a high stress environment. 6. Maintains familiarity with the general geography of the communities served. 7. Meets all training requirements of the Center, as well as train new staff and those needing to be cross trained 8. Participates in available professional development for center staff. 9. Familiarity with principles and practices of radio communications as well as the proper policies and procedures used in public safety dispatching with an emphasis on professionalism and high level of customer service. 10. Knowledge of all aspects of operations of a public safety communications center. 11. Communication facilities, equipment and management practices as they pertain to the operation of a public safety communications center. 12. Technology systems utilized by a public safety communications center. 13. Become certified & maintain all required certifications. 14. Operates and monitors various computer systems and networks as necessary to perform dispatching tasks - CAD and Records management system; as well as cameras and alarm boards responds per department procedures 15. Recognizes and has a clear understanding of the classification systems for UCR, NIBRS and Clery as related to report functions 16. Perform other related duties as required MINIMUM QUALIFICATIONS 1. High School Diploma or equivalent. 2. Two (2) years of experience in police, fire or emergency dispatch. 3. Strong verbal and written skills and the ability and willingness to work cooperatively with a diverse population under high stress situations. 4. The ability to file and keep records and to prepare reports from such records 5. Must successfully complete in house training for position 6. Must acquire and maintain LEADS certification within one (1) year of assignment 7. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence. 8. Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality. PREFERRED QUALIFICATIONS 1. Prior police, fire or emergency dispatch experience of two or more years. 2. English and Spanish verbal and written communication proficiency. 3. Demonstrated multicultural competence. TOOLS AND EQUIPMENT USED Personal computer, copy machine, fax machine, multi-line telephone, radio system and CAD Terminals BENEFITS Click on the link for information about JJC's Benefits: Technical Office Support Staff Council (TOSSC)-AFT Local 604 Full Time/Part Time: Full time Union (If Applicable): TOSSC Scheduled Hours: 40

Superior Industrial Fire Services, Inc. serves industrial sites to provide Emergency Medical Services, Rescue and/or Fire Services. Much of our proven success is attributable to the exceptional, compassionate customer service provided by our employees. This position supports the emergency services within the Phillips66 refinery. Responsibilities Maintain Wood River Refinery Safety Training annually. Maintain CPR/AED certification, renewed as needed. Answer non-emergency phones using quality Customer Service to assist callers with proper information and guidance. Answer Emergency Response phone lines in a calm, courteous, and professional manner using outlined protocols. Obtain all necessary information from telephone callers to determine the incident location and proper response/resources from emergency response teams. Monitor and operate two-way radio communications. Dispatch security and emergency response personnel as needed. Notifies appropriate command staff and assets during emergency events. Monitor and operate multiple computer systems in dispatch console. Monitor and operate closed circuit camera systems. Maintain situational awareness of local weather events, resource status, significant incidents, planned events, etc. Process and complete daily shift reports and file appropriately. Follows directions and instructions given by supervisor. Maintain cleanliness and order in offices and waiting areas. Communicate any deficiencies, safety concerns, incidents to assigned supervisor. Verify Identification, Background check, Drug Test Status, Compliance Training and modify/update badges as needed for existing contractors Complete all assigned tasks provided by supervisor. Qualifications Minimum age requirement of 18 years or older Must possess High School diploma or equivalent Must possess valid Driver's License Successful completion of pre-employment drug screen and background check Successful completion of pre-employment Safety Training Must obtain Transportation Workers' Identification Card (TWIC) Must have at least one (1) year of data entry, dispatching, or other telecommunications experience Must have ability to speak clearly and concisely, providing detailed information under stressful circumstances. Must obtain within 6 months of hire date: CPR/AED Certification Benefits: Opportunities for Career Advancement Competitive Wages Ability to Receive on Demand Pay Before Pay Day 401(k) with Company Contribution Medical, Dental, Vision & Life Insurance Voluntary Insurance (short-term disability, critical illness, accidental & legal) Company Paid Life Insurance and Long-Term Disability Paid Vacation & Sick Time Holiday Pay Tuition Assistance Company Provided Training Salary or Wage Range USD $20.50 - USD $20.50 /Hr. Not ready to apply? Join our Talent Network

Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Auto Dispatch in Normal, IL, you will serve and safeguard clients in a range of industries such as Auto, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch professional with Allied Universal at a leading automotive location, you will monitor and patrol assigned areas, helping to deter security-related incidents and supporting a secure environment. Your role involves routine patrols, maintaining visibility, and delivering outstanding customer service and communication. This is a driving post. Join a team that values agility, reliability, and innovation, and experience a caring culture that puts people first while working in a dynamic environment. Position Type: Part Time Pay Rate: $25.00 / Hour Job Schedule: Day Time Thur 02:00 PM - 10:00 PM Fri 10:00 PM - 06:00 AM Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial Benefits: Participate in our retirement savings plan to invest in your future. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: Monitor and manage communications for the location, including dispatching security-related personnel to incidents and/or areas as needed. Provide customer service by following security-related procedures and site-specific policies, assisting visitors, employees, and contractors as required. Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with on-site teams and emergency responders when necessary. Maintain accurate records of all incidents, dispatches, and communications in accordance with company and client requirements. Conduct regular checks of security-related systems and communication equipment to confirm operational status. Assist in helping to deter unauthorized access and/or suspicious activity by monitoring surveillance systems and reporting concerns promptly. Collaborate with Allied Universal team members to support a secure environment at the location, adapting to changing needs and priorities as directed. Minimum Requirements: A valid driver's license is required in the state where the job is located. Alarm panel experience is preferred. A guard card or license is preferred. Being comfortable using a computer or tablet is preferred. The ability to lift up to 20 pounds is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ************ If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ******************** Requisition ID 2025-1501551

Get Fresh Produce has been in business since 1982, providing fresh produce and other products to restaurants and other end users in the Chicago area. We are currently accepting applications for a Dispatch Supervisor to work at our Bartlett, IL, main location. Enjoy competitive pay, full benefits, and a stable work environment with a growing company. The Dispatch Supervisor position will provide day-to-day oversight of the Transportation employees at the assigned location and/or region. This role will guide drivers and ensure success by reviewing driver performance, ensuring compliance, and resolving driver and equipment issues, and routing of routes. Essential Functions: Hands-on dispatch supervisor, including driver coaching, evaluations, and training being performed on night shift Manage, safety, disciplinary actions, equipment use, support outbound dispatch of routes, Ability to learn routing as contingency planning to the dispatch team Support Department of Transportation compliance, including driver fitness and random drug screen programs Resolve service opportunities in collaboration with the sales, customer service, warehouse operations, and dispatch operations departments Collaborate regularly with dispatch operations personnel, related to business changes, trucks, and other remote market support Coordinate with load out planning through produce pro software routing Participate in the hiring of drivers, including interviewing, road testing, and onboarding as needed Collaborate and excel in working with other functional areas to create efficient and effective processes for servicing customers Maintain organized, written employee training, and safety investigation records. In coordination with Get Fresh Produce Human Resources Manage daily route sheets to review driver availability and overall equipment usage, weekly hours verification through payroll systems, and performance Review routing optimization of each route, to ensure routes are in order and routes are set up for on time customer deliveries Assign pick up and backhauls to routes, for the following business day, and review emails from our OPCO's Review OPCO's of remote markets to ensure the markets are routed for on time delivery Other Essential Functions: Maintain regular and satisfactory full-time attendance Perform work outside of normal business hours as required Perform special projects as assigned by the Director of Outbound Logistics - Get Fresh Produce, LLC Competencies: Excellent verbal and written communication skills Ability to prioritize, multi-task, and set goals with accuracy and diligence Self-managed, motivated, and resilient with the ability to work through demanding situations Proven leadership skills with focus on turnover reduction and team motivation Organized and attention-to-detail approach Highly resourceful Innovative and creative thinking Complex problem-solving Strong relationships and interpersonal skills Education & Experience: High school diploma or GED required; associate's or bachelor's degree in logistics, supply chain, management, business, or a related field preferred At least 4+ years of transportation and supervisory experience. Prior distribution or food industry experience a plus Proficient PC skills in CRM and Enterprise Resource Planning (ERP) systems- Produce Pro, Microsoft Office (particularly Excel), and common E Mail systems Knowledge of driver safety and DOT compliance requirements is a plus Speak and write English satisfactorily Compensation: Salary range: $75,000- $80,000 (based on experience) Schedule: 8:00pm - 5:00am (Sunday - Friday with 1day off during the week and Saturdays off) Ability to work Holidays Ability to work a 6th day as needed based on business needs on occasions Bartlett, IL location, this is an in-person position Physical Demands: Stand or sit for long periods of time Benefits: Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life) Paid Time Off Holidays 401(k) with Company Match Weekly Paid Career Advancement Opportunities All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Hours: This position is PRN, hours are 'as needed' The Patient Transport Dispatcher reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Monitors and assigns patient transport according to request through the use of Epic. Sets priorities of patients transported according to predetermined departmental policy. Informs ancillary area/nursing units of any delay in service. Verifies information on request for accuracy prior to distribution to patient transporter. Schedules breaks and lunch for patient transporters according to patient volumes. Immediately reports to Manager any problems with patient transporters or undue delays in transporting patients. Upon request, coordinates area function in absence of Resource Coordinator. Other duties as assigned. Qualifications Required: High School diploma or acceptable equivalent. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

The Service Coordinator - Reactive Services is responsible for working closely with branch personnel and customers to ensure the efficient scheduling, documentation, and billing of service-related products and reactive repairs. This role requires strong organizational skills, problem-solving abilities, and the ability to build relationships with IBP personnel and customers to deliver reliable and responsive service support. CLASSIFICATION: Non-exempt, hourly position Full-time Day shift Reports to the Service Manager ESSENTIAL FUNCTIONS: Scheduling & Coordination: Record all service calls received via phone and email in Wello. Assign and schedule service calls for technicians through Wello. Maintain Wello schedule to meet customer needs and optimize technician efficiency. Coordinate with the Proactive Service Coordinator on technician scheduling. Manage technician work schedules, ensuring efficient job assignments. Communicate progress of in-house repairs, incoming repairs, and pre-scheduled field service projects with DCPPs. Documentation & Record-Keeping: Review all open work orders in Wello to ensure timely completion. Process all incoming Wello documents for billing in SAP B1. Complete the Daily Activity Report. Maintain records of completed service calls and track warranties. Review service report analysis of completed tasks to ensure efficiency and accurate reporting. Billing & Financial Processing: Complete invoicing for all in-shop service work once the sales order has been prepared by the Service Manager. Quote field service repairs to customers or DCPPs, depending on the customer and situation. Process warranty claims, including charger warranty documentation and EPM paperwork. Handle charger warranties, including quoting, ordering parts, processing RMAs, shipping parts back, and invoicing. Research information in SAP B1 and provide timely resolutions to customers and internal departments. Inventory & Equipment Management: Coordinate with the Inventory Coordinator in organizing parts and supplies for field services. Track the progress of in-house repairs and service jobs in coordination with the Service Manager and Shop Foreman. Safety & Compliance: Ensure compliance with IBP's safety policies and procedures, reporting any unsafe conditions. JOB REQUIREMENTS: High school diploma or equivalent. Ability to pass a background check, including criminal, credit, and motor vehicle reports (state-dependent). Ability to pass a drug screening prior to hire. PHYSICAL DEMANDS: Work primarily in a professional office setting. Regularly required to sit, stand, walk, talk, and hear, both in person and via phone. Frequent use of hands to operate office equipment, reach with arms, and handle paperwork. Ability to lift up to 25 pounds.

Ambulance Communications Center - Dispatcher The Ambulance Dispatcher is responsible for proper deployment of resources and System Status Management. A preferred candidate will have EMS and Communications Center experience. The candidate must also have excellent communication and data entry skills. ESSENTIAL FUNCTIONS: Appropriate deployment of emergency and non-emergency resources. Interact with field personnel professionally over the phone and radio. Receive requests for ambulance transportation. HIPAA Compliance. Ability to make decisions consistent with policy and guidelines. Ability to think logically and quickly during an emergency. MEDEX OFFERS: Competitive wages and benefits including; Blue Cross & Blue Shield Medical, Dental, and Vision Insurance Pet Insurance Disability Insurance through AFLAC Paid Time Off Tuition Reimbursement Available 401K with match Uniform Allowance Flexible Scheduling Educational Opportunities & Sponsored Con-Ed Membership to NAEMT Supportive & Respectful Environment QUALIFICATIONS: Experience in communications and customer service. Good judgment and remain calm in high-stress situations. Detail-oriented and able to perform clerical functions. Must be able to read, write and comprehend the English language. Communicate effectively, via telephone and radio to obtain and provide relevant information. LOCATIONS: This position is located in Skokie, IL EDUCATION, LICENSURE & CERTIFICATIONS: High School graduate or General Equivalency Diploma (GED). OTHER REQUIREMENTS: Licensed EMT, EMD, or experienced EMS Dispatch (preferred).

Transdev in Melrose Park, IL is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. * This position is located in Melrose Park, IL Transdev is proud to offer: Non-CBA Position: * Competitive compensation package of minimum $25.00 - Maximum $27.00 Benefits include: * Vacation: up to two (2) weeks * Sick days: 5 days * Holidays: 12 days; 8 standard and 2 floating * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: * Oversee and assist road service and trip performance measures, i.e. route start time, on-time performance, incidents, oversee dispatch performance * Respond to customer questions and concerns about no shows, cancellations, and missed trips. * Manage vehicle operator emergency situations & escalated calls. * Supervise staff on weekends and evenings. * Manage department reports and other communication tools. * Train new employees. * Other duties as required. Qualifications: * High school diploma or GED equivalent * Minimum of 2-3 years of transit supervisory experience preferred. * Excellent communication & interpersonal skills. * Must be able to work shifts or flexible work schedules as needed. * Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: * Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. * Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces * Push and pull objects up to XX pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level * Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Operations Support Job Type: Full Time Req ID: 6324 Pay Group: DVF Cost Center: 55443 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

This critical role serves as the vital communications link between the public needing help and emergency services response. As first responders, public safety dispatchers (PSD) are typically the first point of contact when a person reaches out for help. This requires a candidate to be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services, including but not limited to law enforcement, fire, and emergency medical services (EMS); triaging those requests for service; providing guidance and assistance to the public in life-safety situations; and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe. This list may not include all tasks and/or knowledge which may be expected of the employee, nor does it cover all specific duties which may be required. Other duties may be assigned. Using training and policies to screen requests for emergency services; answering them professionally, recognizing if a call is received from telephone, text, video, or an automated data feed. Using appropriate technology to communicate with callers. Using knowledge of law enforcement, fire, and EMS protocols to prioritize and sequence calls promptly in limited time with limited or no supervision. Demonstrating clear and effective communications with active listening, call control, judgment, respect, and empathy with callers that range from calm to panicked. Providing pre-arrival and post-dispatch instructions to those that are requiring assistance during high-stress situations, such as cardiopulmonary resuscitation (CPR), childbirth, hemorrhaging, active-shooter, and entrapments. Managing challenging callers using appropriate handling of distressed, autistic, hearing-impaired, elderly, angry, and foreign-language-speaking callers. Providing direct counseling to suicidal persons, domestic violence victims, and children. Ascertaining incident information by obtaining and verifying caller information and location, determining the nature of the incident, and all available data including but not limited to automated data, social media information, text message, images or video, and providing information to emergency services either verbally and/or digitally. Using TDD and relay services to comply with standards for handling calls from hearing-impaired callers. Utilizing language interpretation services and coordinating with mental health resources for appropriate contacts with callers who have mental health or language barriers to receiving help. Using text-to-911 to communicate effectively with callers. Interpreting caller location by using geographic knowledge, tools, and location tracking capabilities when available. Interpreting automatic number and automatic location data provided by the emergency communications phone system and verifying data using mapping software for accuracy and reliability. Maintaining communications during life-threatening emergencies, providing safety/lifesaving instructions, and maintaining control of the conversation until field units arrive on scene. Using available vehicular, bystander, and/or law enforcement information for the purpose of protecting the public at the scene as well as on-scene responders by identifying the need for advanced life support resources or specialized fire extraction equipment. Utilizing training and reference resources when determining the nature and priority of emergency incidents that have live-streaming videos, graphic images, and text. Using training and operational protocols to take appropriate action such as: relaying critical information, dispatching/initiating emergency response services, or referring callers to other agencies. Documenting incident details quickly and accurately to establish incident urgency, categorizing the incident type and obtaining the proper help for the caller. Demonstrating clear and effective communications and active listening with public safety responders using appropriate terminology, codes, and signals. Relaying initial information for dispatch accurately, reviewing the call for service details, and assuming incident command until first responders arrive. Conducting health and safety status checks of responders and using other available technology to ensure on-scene responders' safety. Documenting thoroughly and accurately all incident activities while maintaining awareness of scene activities. Operating emergency, administrative, and backup telephone and radio communications systems effectively. Facilitating the transferring of calls to the appropriate resources and performing conference calls with entities, such as but not limited to poison control centers or helicopter dispatch. Interpreting and understanding local and regional geography to quickly and accurately identify the location of the emergency to improve response times of field responders. Operating a sophisticated workstation comprised of multiple computer systems, computer-aided dispatch (CAD) software and geographical information systems (GIS), state and federal clearinghouses, call handling including teletypewriter (TTY) and text-to-911 sessions, as well as communications systems such as radio dispatch consoles and recording systems. Operating multiple systems and conversations simultaneously without mistake. Notifying key personnel of critical incidents, using judgment to determine the need to contact other law enforcement and public safety agencies for additional information and resources as needed, or relaying information regarding incidents and situational awareness. Activating mass community warning and notification software programs to inform the public of impending critical information related to such things as severe weather impacts, potential injury or life-safety events. Managing chain of custody for records and documentation used in court proceedings and legal discovery. Maintaining a calm demeanor under chaotic and stressful circumstances, multiple conversations, and frequently noisy environments. Completing training, certifications, and competencies as needed by actively seeking training, completing the training and certifications required for assigned PST positions, and completing continuing education and career development as necessary. Following established agency policies and procedures, being aware of liability to the agency, and adhering to federal disclosure and privacy laws. Using debriefing tools, stress management techniques. and critical incident response models to deal with mental or emotional strain or tension resulting from adverse or very demanding circumstances. * By the end of the probationary period, thorough knowledge of the policies, procedures, processes, laws, ordinances, and regulations affecting public safety call-taking and the ability to apply them appropriately. * Able to use logic, critical thinking, and reasoning to reach conclusions and solve problems. * Ability to prioritize multiple events based on available resources-critical thinking. * Adhere to policy and procedure requirements that are stringent, rigorous, and unwavering, including confidentiality of information and trustworthiness while dealing with sensitive information. * Communicate clearly, concisely, and effectively; relay details accurately; listen actively; think and act quickly. * Compile and analyze operational data and prepare and maintain accurate records. * Effectively interact with people of different social, economic, and ethnic backgrounds. * Establish and maintain cooperative and professional working relationships with co-workers, supervisors, representatives from other departments, and other emergency services agencies. * Follow instructions, spell correctly, and write clearly. * Handle multiple tasks simultaneously, under pressure, and in emergency and stressful situations. * Learn quickly and retain public safety and technology training material. * Maintain regular, reliable, and punctual attendance. * Obtain information from hostile, confusing, and emotional callers. * Provide effective customer service and deal tactfully and courteously with a demanding public. * Able to handle complaints and difficult situations, remaining calm under pressure. * Remember names, numbers, and locations accurately. * Read and interpret geographical spatial data and maps quickly and accurately. * Resilient and resourceful while coordinating high-risk, high-stress operations, with the objective of keeping all participants safe. Required Education/Experience: A high school diploma or GED. Preferred Certificates or Licenses: Must be able to obtain and maintain the following licenses and certifications within a given time frame: Illinois Department of Public Health, Emergency Medical Dispatcher Illinois State Police, Full Access Certification, Law Enforcement Agencies Data System (LEADS) American Heart Association, CPR Certification International Academy of Emergency Dispatch Certifications: Emergency Telecommunicator Course (ETC) Emergency Medical Dispatch (EMD) Emergency Fire Dispatch (EFD) Emergency Police Dispatch (EPD) Physical Requirements/Working Conditions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. * Work is performed in an emergency communications center. The work level can fluctuate from minimal to fast-paced and high volume. The employee deals with crisis situations that require them to quickly make major decisions involving people, resources, and property with frequently limited direction. * The PSD may be asked to work scheduled shifts at any time of the day and on weekends and holidays. Must be able to cope in a safe manner with stressful situations, emotional callers, responders, and unprofessional contacts. Under unusual circumstances, the PSD may be required to perform duties at or near the scene of any emergency. * This position is designated as essential and must report to work during times when other facilities maybe closed. This position is subject to call back and hold over to maintain minimum staffing 24/7. This position is a 24/7 operation where specialized skills and shift availability are important to the Department. You will need to be available to work any of the 3 shifts, weekends and holidays.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch department. He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making proactive adjustments to maximize on time performance and productivity; demonstrate effective use of scheduling software, two-way radio communication, telephone, and data analysis skills. Job Responsibilities: * Manages and coordinates technical workforce job completion. * Customer complaint resolution. * Obtain daily service disruptions in Excel Workbook. * Oversee improvement in customer satisfaction and dispatch satisfaction. * Maintain a professional demeanor and appearance. * Ensure that dispatch personnel are effectively performing linked function between the operators and customers by monitoring the responses to customer service requests and by ensuring appropriate prioritization and dispatch of service requests to Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees. * Interviews applicants; Handles employee grievances and complaints. * Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner. * Monitor real time call flow, inbound dispatcher availability, Service Levels and other critical call statistics to ensure calls are answered in a timely manner and abandon calls are minimized. * Fill in as a Dispatcher when required. * Recommend promotions. * Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance. Qualifications Talent Requirements: * College Degree in Business Management or Administration or will have degree within the next six (6) months. * Ability to manage multiple projects while managing 7 day/week operations. * At least three (3) to five (5) years successful supervisory experience preferred. * Ability to effectively lead a diverse group of individuals to successfully achieve the goals of the Dispatch Department. * Ability to learn and demonstrate efficiency in the use of Trapeze. * Strong customer service skills. * Ability to work independently and follow directions. * Ability to adapt and remain flexible in a dynamic environment. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

SmartWork Energy and our independent brokers are innovating the way businesses use and conserve energy. Not just an energy sales company, we are a TECHNOLOGY company with an Inspired Vision: to empower businesses of all sizes and consumers with efficient connectivity and supply solutions, educating them on information they will need to reduce monthly costs and minimize their carbon footprint. If you are highly organized, great with customer service, have professional phone and in-person communication skills - we may have a position for you to earn part-time income on an opportunity that is start-up in spirit and can only get better. Join us and the fast-growing Internet of Things (IoT) marketplace- a billion-dollar business opportunity that will immediately impact your earnings potential and our planet in positive ways! Job Description Review leads from various on-line marketing apps/sources for specific Smartwork jobs and tasks. Reach out professionally and politely in negotiating work to be completed, costs and scheduling logistics with firm organization around calendar management in GSuite / Gmail environment. Send written confirmation for each set appointment and post-job surveys. Identify needs and generate new consulting meetings for our sales team whenever opportunities arise for Energy surveys for office building locations. Qualifications High School or GED equivalent, and 1 or more years customer-facing work experience required. A polished blend of Marketing and sales, with dispatch or scheduling logistical background a plus. Familiar as user for services apps like Thumbtack, AngiesList, HomeAdvisor, Takl, or similar. Able to manage Google/gmail calendar from multiple identies on laptop or smartphone. No phone provided, need to be proficient on managing activity through mobile apps and field or make calls on your own phone. Additional Information The right Lead Scheduler earns these Benefits: Training- Ongoing education and 2-week "in-job" Training with regular follow-up educational opportunities. Free webinars and independent professional development. Materials - Presentation Materials and selling collateral are provided in hard copy and digitally. Pay - The SmartWork Energy Lead Scheduler position pays for performance - with compounding residual monthly commissions and offers unlimited earning potential. Top performers earn promotions rapidly. Medical - As this role is defined as part-time, our Smart Work energy Alliance affiliates are not offering health, dental, vision or life insurance benefits in 2018. SmartWork Energy Partners is an Equal-Opportunity employer

Job DescriptionDescription: Raynor Garage Door Company is a third-generation, family-owned business proudly serving the Northfield, IL area since 1948. We specialize in the installation and service of garage doors, openers, gate operators, and access control systems for residential and commercial clients. We are currently seeking a high-energy, detail-oriented team player to join our office staff as a Service Advisor/Dispatch coordinator. In this role, you'll be the first point of contact for customers, helping them schedule appointments, resolve issues, and stay informed throughout the service process. Key Responsibilities Provide excellent customer service by phone and email Accurately understand customer needs and offer appropriate solutions Schedule service appointments and coordinate technician assignments based on skill set and availability Dispatch technicians to job sites and monitor work progress Communicate job status updates to customers in a timely and professional manner Maintain and update customer records and service history Review active jobs to ensure quality, timeliness, and customer satisfaction Explain warranty policies and service coverage to customers Recommend additional services or current promotions when applicable Keep your work area organized and maintain a professional appearance Requirements: Job Requirements: Strong customer service skills (phone and/or in-person experience) Excellent communication and multitasking abilities High school diploma or GED Proficient with Microsoft Word, Excel, and Outlook Strong attention to detail and organizational skills Ability to work in a structured environment and collaborate with a diverse team Must be results-oriented and able to manage multiple tasks efficiently Valid driver's license Must pass a pre-employment drug screening Preferred: Prior experience in a service or dispatching role Experience with Microsoft Dynamics (Great Plains) or ACT! CRM Benefits available to Customer Service Adviser include: 401(k) Plan Paid Time Off Program Company Closes in Observance of Major Holidays Available Medical & Dental Insurance Company-Supplied Work Clothes

1st Shift - Service Dispatch Coordinator 🕒 Schedule: 1st Shift (8:00 AM - 4:30 PM) 💰 Compensation: Competitive Pay Inc. All Fleet Inc. is a powerhouse in the mobile truck and trailer repair industry, delivering top-tier emergency roadside assistance and fleet maintenance solutions across 20 states with 45+ locations. We operate on a core principle: “Yes” - meaning we find a way to get the job done, no matter what. Our customers rely on us to keep their fleets moving, and we need elite problem-solvers to make that happen. About the Role We are looking for a Service Dispatch Coordinator who thrives under pressure, thinks five steps ahead, and knows how to orchestrate chaos into smooth operations. This isn't just another dispatch job-this is a mission-critical role that ensures our customers get back on the road fast. In this role, you will: ✅ Own inbound service requests, ensuring every call is handled efficiently. ✅ Dispatch & coordinate mobile diesel technicians to maximize speed, coverage, and customer satisfaction. ✅ Think ahead, strategizing the best routes and resource allocation to prevent delays. ✅ Manage high-value accounts, keeping key customers informed and satisfied. ✅ Solve problems in real-time, quickly addressing emergencies and adjusting schedules as needed. ✅ Communicate like a pro, handling calls, texts, and digital systems to keep everyone in sync. ✅ Track and optimize performance, maintaining records, logs, and reports. What Makes You a Fit? 💪 You thrive in high-stakes environments - handling multiple service requests at once doesn't phase you. 📞 Your communication skills are top-notch - clear, professional, and always focused on solutions. 🚚 You understand the trucking & repair industry (or you're a fast learner). 🧩 You're a master problem-solver - if a challenge arises, you tackle it head-on. ⌛ You know how to prioritize urgency - every second counts, and you act accordingly. 💻 You're tech-savvy - you can navigate dispatch software, multi-line phones, and digital logs with ease. 👥 You're a team player - working alongside technicians, customers, and vendors with a “whatever it takes” attitude. What We Offer ✨ Competitive Pay - Your hard work should pay off. ✨ Career Growth & Advancement - We promote from within, and there's always room to grow. ✨ A Fast-Paced, Exciting Work Environment - No two days are ever the same. ✨ A Team That Has Your Back - Work alongside professionals who hustle just as hard as you. 🚨 Are you ready to be the backbone of a high-performing fleet service operation? Apply now and take your career to the next level. View all jobs at this company

ANNOUNCEMENT Southwestern Illinois College is accepting applications for part-time Public Safety Dispatchers at the Belleville Campus and Sam Wolf Granite City Campus. Applications are valid for one year and will be placed in a pool for review as assignments become available. POSITION DESCRIPTION In accordance with the Mission and Values of Southwestern Illinois College, the dispatcher is responsible for receiving and disseminating information concerning complaints, incidents, and accidents; reporting discrepancies and malfunctioning equipment to the appropriate agencies; maintaining a computer-aided dispatch log; completing incident reports; controlling the radio net; dispatching patrols; serving as the Law Enforcement Agency Data System (LEADS) terminal operator; issuing student/staff identification cards and parking permits; and handling other department generated paperwork. Position subject to background check and drug testing, upon initial hire and randomly thereafter. QUALIFICATIONS * High school diploma or GED required. * Must be at least 18 years of age. * No record or conviction of a felony or a crime involving moral turpitude. * Previous dispatching experience or completion of a Public Safety Telecommunication Course of Training is desirable. * Prior experience with small office administration, personal computers, word processing, data base, spreadsheets and filing is also desirable. * Ability to obtain and maintain CPR and AED certification. STARTING PAY AND HOURS $15.00 per hour, up to 28 hours per week BENEFITS & PERKS Benefit availability and eligibility may vary from the summary listed below. Please visit ************ for more information. * Uniforms, tools, and safety equipment is provided by the College * Retirement savings plan through State Universities Retirement System of Illinois and voluntary 403(b) and 457(b) savings plan * Eligibility for medical coverage as outline in the Affordable Care Act * Employee Assistance Program, employee discounts, gym access, additional voluntary benefits and more! WORK LOCATION Belleville and/or Granite City campuses and varying shifts available. APPLICATION DEADLINE Applications will be reviewed as assignments become available. APPLICATION PROCEDURE Required application materials, such as resume, cover letter and references, should be attached to your application. Other required application materials, i.e., unofficial transcripts, etc., should be attached after your application has been submitted (official college transcripts must be provided at time of hire). Go to your My Job Applications page from the careers home page of your account. Southwestern Illinois College is proud to be an EEO/AA Employer/Educator Smoke/Tobacco/Vapor/Drug-Free Workplace

Do you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect! To the qualified Service Dispatcher, we offer: Competitive Compensation - $42,000 - $55,000 based on experience Sign-On Bonus - Join our team and get rewarded from the start Paid Overtime - Earn extra for the hard work you put in Generous Paid Time Off - Start with 10 days of PTO per year plus holidays Comprehensive Health Benefits - Medical, dental, and vision insurance 401(k) with Company Match - Invest in your future Primary Duties of the Service Dispatcher: Service Coordination & Scheduling Prioritize and schedule service tickets for technicians. Monitor the service board and follow up to keep tickets moving. Balance workflow to match technician availability with client needs. Client Communication Act as the first point of contact for service requests. Gather key details, triage issues, and route tickets appropriately. Documentation & Process Support Keep ticket notes, client details, and schedules accurate and current. Maintain dispatch systems/workflows and recommend process improvements. Operational Support Track SLAs and response times to support service metrics. Help prepare daily schedules, reports, and follow-up lists. Professional Expectations for the Service Dispatcher: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Proactive Thinking Time Management & Organization Team Collaboration Willingness to Learn & Taking Initiative. Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals.