We are looking for a highly organized and detail-oriented Scheduler / Dispatcher to join our client's growing high-end pool service and maintenance company. This position plays a vital role in coordinating service and maintenance appointments for our exclusive clientele. The ideal candidate will have strong communication skills, be proficient in scheduling software, and possess a good understanding of pool maintenance operations.
Pay Rate: $24/hr.
1st Shift Hours
Full Time Benefits
Key Responsibilities:
Team Coordination
Lead, mentor, and motivate a team of service technicians, ensuring professionalism and adherence to company standards.
Coordinate with field technicians, team leads, and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability.
Schedule Optimization
Develop, manage, and allocate resources, equipment, and materials required for service and maintenance visits.
Collaborate closely with the warehouse and field teams to optimize routes and maximize technician productivity.
Continuously improve schedules to minimize travel time and avoid unnecessary service interruptions or “wasted trips.”
Handle emergency service requests promptly, efficiently reassigning technicians as needed.
Documentation & Software Management
Review and ensure all work orders are completed accurately and follow-ups are scheduled when required.
Create and refine scheduling procedures utilizing company software platforms
Maintain up-to-date client profiles in software, including key details such as gate codes, autofill locations, and technician assignments.
Reporting
Generate reports on schedules, technician performance, and service or repair completion rates across divisions.
Prepare weekly overtime summaries and detailed reports to support management oversight.
Qualifications & Skills
High school diploma or GED required.
2-3 years of related experience in scheduling, dispatching, or operations coordination.
Previous experience in the luxury pool industry strongly preferred.
Strong organizational and multitasking abilities.
Excellent communication and customer service skills.
Proficiency in scheduling or dispatch software and Microsoft Office Suite.
Bilingual English/Spanish is a plus!
$24 hourly 5d ago
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Dispatch Coordinator
Ava Pork Products Inc.
Dispatcher job in Hicksville, NY
AVA Pork Products, a leading manufacturer & distributor for quality beef and pork products is currently seeking a Transportation/Dispatch Coordinator. Our offices, manufacturing & distribution center is in Hicksville, New York. Job Responsibilities:
Setting up and administering daily dispatch operations
Dispatching drivers for pick-ups and deliveries
Tracking drivers to facilitate the timely delivery of containers to their destination
Providing customers with information on services, rates, equipment availability and shipment status
Confirming proper bookings and billings to meet customer requirements
Utilizing web-based platform, update pick-ups/deliveries and enter customer order information
Answering driver and customer calls; send and respond to emails related to shipments
Record & monitor schedules for inbound and outbound deliveries
Daily communication with outside carriers, including but not limited to scheduling of appointments
Maintain reports and databases
Data entry
Validation of documents
Other administrative duties as assigned by Manager
Job Requirements:
Five (5+) years of Warehouse/Distribution experience preferred
This is an overnight shift (2am - noon)
Knowledge of DOT regulations
Attention to detail and organized
Exceptional verbal & written communication skills
Ability to prioritize and multi-task, take initiative and achieve results
Computer skills with experience using Excel, Word & Outlook
This is a policy & procedure driven department
This is a full-time position with company benefits including medical, 401k, paid holidays, etc.
Only qualified candidates will be considered. AVA is an equal opportunity employer.
$38k-50k yearly est. 5d ago
Dispatcher/Pager
G2 Secure Staff 4.6
Dispatcher job in New York, NY
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Previous radio / phone dispatch experience desirable.
4. Previous supervisory experience preferred.
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
6. Must be 18 years of age or older.
7. Must have a reliable telephone and transportation number.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to work from verbal and written instructions.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio/telephone skills.
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
9. Must be able to lift, carry and/or hold up to 75 lbs.
10. Must pass pre-employment and random drug test.
11. Must complete a criminal background check.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must be familiar with and abide by all Client/company regulations.
2. Work with Client Special Services Representatives to ensure all requests for services are met.
3. Pull assignments or work orders from computer, as needed.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Escalate issues to operations Manager Immediately.
8. Deal courteously and tactfully with fellow employees and passengers if necessary.
9. Communicate effectively with fellow employees.
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
13. Maintain and distribute radios (where applicable).
14. Always complete the appropriate documentation and reports in thorough and timely manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Provide general information and directions to passengers.
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
18. Attend meetings and inservices as required.
19. Utilize appropriate communications channels and maintain records, reports and files as required.
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
21. Identification badges must always be visible.
22. Adhere to company policies and procedures and participate in achievement of company objectives.
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
24. Perform other duties as requested.
$36k-44k yearly est. 5d ago
Call Center Customer Service / Dispatcher
All Service Equipment Corp 3.8
Dispatcher job in New Hyde Park, NY
LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.
Key Responsibilities:
Communicate with customers via phone, email, chat or text
Enter new service requests and assign them to appropriate technicians
Coordinate with internal departments to ensure successful completion of tasks
Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization
Schedule parts jobs in advance confirming appointments with customers utilizing analytics
Partner with Business Units to schedule and complete recurring Preventive Maintenances
Requirements:
Prior dispatch and direct customer experience or related work history
Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text
Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service
Advanced computer skills and familiarity with Microsoft Office products
Neat & organized work habits including ability to multi-task
Ability to use analytics to direct activity and make decisions based on data
Experience in HVAC industry, a plus
Benefits:
Health insurance with generous company contribution
Dental, Life Insurance, Disability, and Vision
401K plan with employer match
Vacation and sick days
Paid holidays
Training & Development programs
Shifts:
Monday - Friday
8 hour shift
On site - In office only
$29k-36k yearly est. 7d ago
Automotive Assistant Service Dispatcher
King O'Rourke Auto Group
Dispatcher job in Smithtown, NY
King O'Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire an Assistant Service Dispatcher.
GM Experience preferred. Full-time position available in our Award-Winning Service Department.
This is a rare opening to work at Long Island's Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND!
WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.
Responsibilities:
Assure complete utilization of workshop capacity
Must be organized and able to multi-task
Ability to prioritize job assignments to maximize efficiency
Determine daily shop capacity using all available time of productive personnel and control work distribution
Record all repair orders, determine time required to perform work and when work is to be started so that it is finished when promised
Assign each repair order to a qualified, productive employee and adjust distribution control according to assignment
Assure proper use of time clock by all productive employees and application of work orders
Monitor the progress of each vehicle throughout the day
Communicate with the Service Team to keep them informed at all times
Requirements:
Previous dealership experience
Knowledge of automobiles
Exceptional customer satisfaction
Motivating and energetic personality
Be organized and the ability to multi-task
Computer skills
Ability to learn new technology and repair and service procedures and specifications
Ability to work in a fast-paced environment
Positive, friendly attitude
Reynolds & Reynolds/Ignite experience preferred, but not mandatory
Benefits:
Top Pay Offered
Full medical benefits including dental
Aggressive incentive plan
401k plan with matched dollars
Paid time-off, paid holidays, paid vacation
Monthly, quarterly, year-end bonuses available
Company discounts & more!
We have a state of the art facility in which to work in, with a very supportive management staff, that is here to ensure your success! We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry for ICE & EV vehicles. King O'Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers.
We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island.
View our Careers Page here to see what it's like to work at King O'Rourke Auto Group!
Pay: $80,000+ per year
For further information on this rare opportunity, please call (GM) Jim Pflumm (ext. 121) or Service & Parts Director Joel Flack (ext. 139) @ ************** or to apply online please attach your resume below.
$80k yearly Auto-Apply 60d+ ago
Service Dispatcher
Respect Auto Group
Dispatcher job in Islandia, NY
Job Title: Service Dispatcher
Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.
Essential Duties
Implements and maintains an effective dispatch system.
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
Maintains timely and professional contact with service customers.
Maintains an organized and up-to-date repair log.
Prepares estimates when required.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Opens and closes repair orders.
Checks customer credit status.
Ensures that technicians follow warranty material disposition procedures.
Communicates job status with the next shift supervisor.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
Maintains high customer satisfaction ratings.
Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Maintains a clean work area.
Maintains a professional appearance.
Other tasks as assigned.
Marginal Duties
[If applicable.]
Supervisory Responsibilities
[If applicable.]
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certificates, Licenses, Registrations
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Title: Service Dispatcher
Department:
Reports To:
FLSA Status:
Prepared By:
Prepared Date:
Approved By:
Approved Date:
Revised Date:
$30k-40k yearly est. Auto-Apply 60d+ ago
Customer Service Dispatcher
Global Channel Management
Dispatcher job in Hauppauge, NY
Customer Service Dispatcher 1-3 years experience
Customer Service Dispatcher requires:
Proficient with computers
Windows applications
Oracle experience a plus
Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system.
Take service calls, communicate
Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.
Reassign work as needed, making judgments based on current workloads & priorities.
$30k-40k yearly est. 60d+ ago
Scheduler/ Dispatcher for Pool Service
Tortorella Swimming Pools
Dispatcher job in Hampton Bays, NY
Position Overview: Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services. Key Responsibilities: * Schedule Optimization * Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling * Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing * Monitor cross divisional schedule to ensure no interruption of service or "wasted trips" * Handle emergency service requests promptly and efficiently, reassigning technicians as needed. * Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability. * Documentation: * Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads * Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend) * Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments. * Reporting * Generate reports schedules, technician performance, and service/ repair completion rates across divisions. * Generate weekly overtime reports with detailed summary report Required Qualifications and Skills: * High School Graduate or General Education Degree (GED). * REQUIRED: 2-3 years' related experience. *
Previous experience in the luxury pool industry. Location: * Hampton Bays, Long Island Compensation and Benefits: Pay Rate: $24.00 up to $29.00 per hour. In accordance with New York's Pay Transparency Law, we are committed to providing clear and accessible information about the compensation for this role. The listed salary range reflects the base pay for this position. Actual compensation will be determined based on relevant experience, education, and qualifications. Additional compensation may include bonuses or equity, as applicable. * Comprehensive health insurance (medical, dental, vision). * 401(k) * Paid Time Off (PTO) and holidays or Accrual based. * Professional development opportunities. * Full company-wide closure during the week of Christmas (Varies year to year). * Pay Rate: $24.00 up to $29.00 per hour with opportunity of OT. Equal Employment Opportunity Statement: Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos. Tortorella is an Equal Opportunity Employer. If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************.
$24-29 hourly 12d ago
Scheduler/ Dispatcher for Pool Service
Tortorella Group
Dispatcher job in Hampton Bays, NY
Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services.
Key Responsibilities:
Schedule Optimization
Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling
Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing
Monitor cross divisional schedule to ensure no interruption of service or “wasted trips”
Handle emergency service requests promptly and efficiently, reassigning technicians as needed.
Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability.
Documentation:
Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads
Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend)
Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments.
Reporting
Generate reports schedules, technician performance, and service/ repair completion rates across divisions.
Generate weekly overtime reports with detailed summary report
Required Qualifications and Skills:
High School Graduate or General Education Degree (GED).
REQUIRED: 2-3 years' related experience.
Previous experience in the luxury pool industry.
Location:
Hampton Bays, Long Island
Compensation and Benefits:
Pay Rate: $24.00 up to $29.00 per hour. In accordance with New York's Pay Transparency Law,
we are committed to providing clear and accessible information about the compensation for this role. The
listed salary range reflects the base pay for this position. Actual compensation will be determined based
on relevant experience, education, and qualifications. Additional compensation may include bonuses or
equity, as applicable.
Comprehensive health insurance (medical, dental, vision).
401(k)
Paid Time Off (PTO) and holidays or Accrual based.
Professional development opportunities.
Full company-wide closure during the week of Christmas (Varies year to year).
Pay Rate: $24.00 up to $29.00 per hour with opportunity of OT.
Equal Employment Opportunity Statement:
Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an
inclusive environment for all employees. All qualified applicants will receive consideration for employment without
regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other
characteristic protected by law.
Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos.
Tortorella is an Equal Opportunity Employer.
If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************.
$24-29 hourly Auto-Apply 60d+ ago
Medical Logistics Dispatcher
Biotouch
Dispatcher job in West Haven, CT
The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the primary communicator between clients and couriers.
Shift: Weekend
Schedule: Saturday through Monday, 11:30 AM to 12:00 AM ResponsibilitiesDUTIES & RESPONSIBILITIES:
· Answer and dispatch incoming calls from clients to couriers and enter information into courier software system.
· Assign and dispatch all will calls and STAT's.
· Monitor online dispatch board for potential issues.
· Add, change or delete scheduled stops in planning.
· Research and resolve client issues quickly and accurately.
· Communicate unresolved client issues to direct supervisor immediately.
· Monitor status of deliveries and pickups to ensure timely delivery to client.
· Assist couriers as needed to help ensure routes are completed to client expectations.
· Review route sheets for accuracy.
· Negotiate courier payout.
· Monitor and utilize web-based applications, tools, and reports.
· Ensure policies and procedures as defined by clients and the company are being met.
· Prepare SOP for each account; shift turnover.
· Perform other duties as assigned.Required SkillsQUALIFICATIONS & REQUIREMENTS:
Effective communicator, both written and oral.
Excellent interpersonal and customer service skills.
Team oriented environment.
Strong problem solving skills and attention to detail.
Ability to multi-task in a fast paced environment.
Proficient in Microsoft Office or related software.
Some college or college degree in business, logistics or related field preferred.
3+ years of customer service experience required.
Courier software experience a plus.
PHYSICAL REQUIREMENTS:
Prolonged sitting at a desk.
Heavy communication via phone and email.
Ability to lift up to 15 lbs at a time.
$30k-41k yearly est. 9d ago
Medical Dispatcher
Instacare EMS
Dispatcher job in New York, NY
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$27k-38k yearly est. Auto-Apply 60d+ ago
EMS Call Taker & Dispatcher Afternoon and Evening
Midwood EMS
Dispatcher job in New York, NY
Midwood EMS is seeking experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Verifying insurance ( a plus)
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
Permanent Schedule will include Evenings, Overnights and alternate weekends
$33k-46k yearly est. Auto-Apply 60d+ ago
Automotive Service Dispatcher
South Shore Chrysler Dodge Jeep Ram of Five Towns
Dispatcher job in Inwood, NY
At South Shore Chrysler Dodge Jeep Ram, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & consistency. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
What We Offer
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Short/Long Term Disability
Growth opportunities
Paid Training
Employee vehicle purchase plans
Saturday Lunches
Family owned and operated
Long term job security
Health and wellness
Discounts on products and services
Above average industry pay
Responsibilities
Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call.
Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls.Understand customer; match requirements and concerns to various service options
Explain service being performed and keep customer informed and updated throughout the service of their vehicle
Stay up to date on new products, features, accessories and attending product training as required
Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
Qualifications
Service Dispatch experience preferred
Strong focus on providing excellent customer service
High school diploma or higher education
Clean driving record & valid driver's license
Driven personality, eager to improve and able to work within and support internal teams
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$30k-40k yearly est. Auto-Apply 60d+ ago
Part-Time Dispatch Coordinator - Aviation Center - Farmingdale State College
Farmingdale State College 3.9
Dispatcher job in Farmingdale, NY
The Aviation Center at Farmingdale State College seeks a part-time dispatch coordinator. Responsibilities include, but are not limited to: * Dispatching and Tracking Active Training Flights on Radar * Managing Student Training Schedule * Cancellation Analysis and Creating Data Reports when Required
* Coordinate Recourse and Equipment Usage
* Ordering and Managing Pilot Supplies
* Ensuring Ramp Safety, Building Security, and Submitting Safety Reports as Required
* Opening and/or Closing the Aviation Center
* Coordinate Aircraft Fueling and Deicing
* Assist with Student Registration
* Initial and Recurrent Training of New Air Bosses
Requirements:
One of more of the following preferred, but not required:
* Prior Experience as an Aircraft Dispatcher
* FAA Dispatcher Certificate
* One or More Pilot Certificates
Additional Information:
The Consumer Information web page can be viewed at the following link
***********************************************************
This page describes various services, information and statistics on many different aspects of the College's operations.
The State University of New York offers excellent fringe benefits including health insurance options and retirement plans.
Click here for New York State Benefits Summary
Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continues to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply.
The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Application Instructions:
Interested candidates may apply and submit the required documents listed below by clicking on the "Apply Now" link at the bottom of this page. We require the following documents:
Cover Letter
Resume
VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION
Farmingdale State College seeks a broad and diverse pool of candidates for this position. The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status.
URL: ******************************
Only applications submitted online will be accepted, no phone calls please.
$42k-51k yearly est. 15d ago
Automotive Assistant Service Dispatcher
King O'Rourke Auto Group
Dispatcher job in Smithtown, NY
Job Description
King O'Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire an Assistant Service Dispatcher.
GM Experience preferred. Full-time position available in our Award-Winning Service Department.
This is a rare opening to work at Long Island's Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND!
WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.
Responsibilities:
Assure complete utilization of workshop capacity
Must be organized and able to multi-task
Ability to prioritize job assignments to maximize efficiency
Determine daily shop capacity using all available time of productive personnel and control work distribution
Record all repair orders, determine time required to perform work and when work is to be started so that it is finished when promised
Assign each repair order to a qualified, productive employee and adjust distribution control according to assignment
Assure proper use of time clock by all productive employees and application of work orders
Monitor the progress of each vehicle throughout the day
Communicate with the Service Team to keep them informed at all times
Requirements:
Previous dealership experience
Knowledge of automobiles
Exceptional customer satisfaction
Motivating and energetic personality
Be organized and the ability to multi-task
Computer skills
Ability to learn new technology and repair and service procedures and specifications
Ability to work in a fast-paced environment
Positive, friendly attitude
Reynolds & Reynolds/Ignite experience preferred, but not mandatory
Benefits:
Top Pay Offered
Full medical benefits including dental
Aggressive incentive plan
401k plan with matched dollars
Paid time-off, paid holidays, paid vacation
Monthly, quarterly, year-end bonuses available
Company discounts & more!
We have a state of the art facility in which to work in, with a very supportive management staff, that is here to ensure your success! We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry for ICE & EV vehicles. King O'Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers.
We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island.
View our Careers Page here to see what it's like to work at King O'Rourke Auto Group!
Pay: $80,000+ per year
For further information on this rare opportunity, please call (GM) Jim Pflumm (ext. 121) or Service & Parts Director Joel Flack (ext. 139) @ ************** or to apply online please attach your resume below.
$80k yearly 1d ago
Dispatch Coordinator
Ava Pork Products
Dispatcher job in Hicksville, NY
AVA Pork Products, a leading manufacturer & distributor for quality beef and pork products is currently seeking a Transportation/Dispatch Coordinator. Our offices, manufacturing & distribution center is in Hicksville, New York.
Job Responsibilities:
Setting up and administering daily dispatch operations
Dispatching drivers for pick-ups and deliveries
Tracking drivers to facilitate the timely delivery of containers to their destination
Providing customers with information on services, rates, equipment availability and shipment status
Confirming proper bookings and billings to meet customer requirements
Utilizing web-based platform, update pick-ups/deliveries and enter customer order information
Answering driver and customer calls; send and respond to emails related to shipments
Record & monitor schedules for inbound and outbound deliveries
Daily communication with outside carriers, including but not limited to scheduling of appointments
Maintain reports and databases
Data entry
Validation of documents
Other administrative duties as assigned by Manager
Qualifications
Job Requirements:
Five (5+) years of Warehouse/Distribution experience preferred
This is an overnight shift (2am - noon)
Knowledge of DOT regulations
Attention to detail and organized
Exceptional verbal & written communication skills
Ability to prioritize and multi-task, take initiative and achieve results
Computer skills with experience using Excel, Word & Outlook
This is a policy & procedure driven department
This is a full-time position with company benefits including medical, 401k, paid holidays, etc.
Only qualified candidates will be considered. AVA is an equal opportunity employer.
$38k-50k yearly est. 17d ago
Scheduler/ Dispatcher for Pool Service
Tortorella Group
Dispatcher job in Hampton Bays, NY
Job Description Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services.
Key Responsibilities:
Schedule Optimization
Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling
Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing
Monitor cross divisional schedule to ensure no interruption of service or “wasted trips”
Handle emergency service requests promptly and efficiently, reassigning technicians as needed.
Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability.
Documentation:
Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads
Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend)
Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments.
Reporting
Generate reports schedules, technician performance, and service/ repair completion rates across divisions.
Generate weekly overtime reports with detailed summary report
Required Qualifications and Skills:
High School Graduate or General Education Degree (GED).
REQUIRED: 2-3 years' related experience.
Previous experience in the luxury pool industry.
Location:
Hampton Bays, Long Island
Compensation and Benefits:
Pay Rate: $24.00 up to $29.00 per hour. In accordance with New York's Pay Transparency Law,
we are committed to providing clear and accessible information about the compensation for this role. The
listed salary range reflects the base pay for this position. Actual compensation will be determined based
on relevant experience, education, and qualifications. Additional compensation may include bonuses or
equity, as applicable.
Comprehensive health insurance (medical, dental, vision).
401(k)
Paid Time Off (PTO) and holidays or Accrual based.
Professional development opportunities.
Full company-wide closure during the week of Christmas (Varies year to year).
Pay Rate: $24.00 up to $29.00 per hour with opportunity of OT.
Equal Employment Opportunity Statement:
Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an
inclusive environment for all employees. All qualified applicants will receive consideration for employment without
regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other
characteristic protected by law.
Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos.
Tortorella is an Equal Opportunity Employer.
If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************.
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$24-29 hourly 24d ago
Medical Dispatcher
Instacare EMS
Dispatcher job in New York, NY
Job Description
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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UsNaFGCQGm
$27k-38k yearly est. 14d ago
EMS Call Taker & Dispatcher Afternoon and Evening
Midwood EMS
Dispatcher job in New York, NY
Job Description
Midwood EMS is seeking experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Verifying insurance ( a plus)
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
Permanent Schedule will include Evenings, Overnights and alternate weekends
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$33k-46k yearly est. 6d ago
Call Center Customer Service / Dispatcher
All Service Equipment Corp 3.8
Dispatcher job in New Hyde Park, NY
LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER
We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.
Key Responsibilities:
Communicate with customers via phone, email, chat or text
Enter new service requests and assign them to appropriate technicians
Coordinate with internal departments to ensure successful completion of tasks
Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization
Schedule parts jobs in advance confirming appointments with customers utilizing analytics
Partner with Business Units to schedule and complete recurring Preventive Maintenances
Requirements:
Prior dispatch and direct customer experience or related work history
Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text
Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service
Advanced computer skills and familiarity with Microsoft Office products
Neat & organized work habits including ability to multi-task
Ability to use analytics to direct activity and make decisions based on data
Experience in HVAC industry, a plus
Benefits:
Health insurance with generous company contribution
Dental, Life Insurance, Disability, and Vision
401K plan with employer match
Vacation and sick days
Paid holidays
Training & Development programs
Shifts:
Monday - Friday
Full Time & Part Time shift available
On site - In office only
The average dispatcher in Islip, NY earns between $29,000 and $49,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Islip, NY
$38,000
What are the biggest employers of Dispatchers in Islip, NY?
The biggest employers of Dispatchers in Islip, NY are: