LHH is seeking a Dispatcher for a fantastic company in Sylacauga, AL. This role serves as the primary point of contact for all logistics-related matters at the plant. This role requires constant coordination with internal teams, carriers, and the corporate office to ensure timely and accurate shipment of orders.
Key Responsibilities
Logistics & Carrier Coordination
Serve as the plant's main logistics contact
Monitor orders to ensure on-time shipment to customers
Notify carriers when orders are ready
Schedule dock appointments
Follow up on missed loads
Communicate driver hour limitations
Process detention and TONU approval requests
Source alternate carriers as needed
Request LTL quotes
Ensure carrier compliance with PPE requirements
Operations Support
Request and track updates on product availability
Address product quality issues and returns
Assist the shipping office with truck monitoring to help avoid detention
Customer Service & Sales Support
Communicate carrier issues (late arrivals, driver hours, delivery constraints)
Request customer site information (hours of operation, delivery procedures)
Manage issues related to customers unable to accept product (layovers, returns, redeliveries)
Corporate Office Coordination
Update orders in the ERP system with corrected carrier information and rates
Work with Purchasing on rate change requests
Review detention invoices and provide supporting details for approval or denial
Qualifications
Strong communication skills
High attention to detail
Excellent organizational skills
Ability to work well under pressure
Comfortable challenging information and pushing back when necessary
Preferred Software Experience
TMX - Princeton (Truck Dispatch), Intellitrans (Rail), SAP S/4HANA (ERP), Google Suite (Email, Spreadsheets, Documents)
Job Type
Plant operates 24/7
In-Office, Monday-Friday, with weekend on-call rotation
Shift: 10:00 AM - 6:00 PM with a 1-hour lunch break
$26k-32k yearly est. 1d ago
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Public Safety Communications Operator
Sheriff 4.2
Dispatcher job in Montgomery, AL
Salary Information
Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade.
**A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies**
Nature of Work
The fundamental reason this position exists is to receive emergency and non-emergency telephone calls from the public to the Montgomery Emergency Communications Center (ECC) using a highly specialized computer telephony system and software application and enter data received into a computerized dispatch system to assist dispatcher(s) with emergency response. The work responsibilities include processing emergencies; initiating and performing Emergency Medical Dispatch; query, enter and receive critical law enforcement information using local, state, and national level database systems and performing department administrative/clerical duties. ECOIs report directly to a Public Safety Communications Supervisor.
Minimum Qualifications
Applicants must have a high school diploma or GED. Applicants must have completed a data entry operations course at a technical institute or six (6) months of experience as a data entry operator, telephone operator, or a receptionist type position receiving and/or transmitting telephone, radio, or alarm system calls.
NOTE: Qualifying education, training and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered.
Special Requirements
As a condition of continued employment, you must pass a background check and drug test. Must be willing to respond to the Emergency Communications Center when requested for man-made and natural disasters that could include working irregular hours, weekends, holidays, and evenings. Employee must obtain and maintain certification for APCO Emergency Medical Dispatcher and NCIC. Must be 18 years old.
$23k-34k yearly est. 60d+ ago
Emergency Communications Officer - 911 Dispatcher
City of Hoover (Al
Dispatcher job in Hoover, AL
Starting Salary: $25.77 Qualifications * High School Diploma or GED * One (1) year or more of full-time experience in customer service, administrative, clerical, IT, public safety, or related field * Ability to operate a computer and navigate various computer programs and/or systems
* Ability to successfully pass keyboarding and job simulation test
* Must successfully obtain APCO Public Safety Telecommunicator 1 (PST 1), APCO Emergency Medical Dispatch (EMD), and American Heart Association BLS CPR certification before completion of training
* Valid driver's license and ability to obtain/maintain City of Hoover Driver's Permit
* Ability to pass a thorough background check process and pre-employment screening
* Ability to work varied shifts including nights, weekends and/or holidays
Preferred Qualifications:
* Experience as a dispatcher, telecommunicator, or similar role with a public safety or emergency medical agency
* Associate's degree or higher in Emergency Management, Criminal Justice, Public Administration, Business Administration or related field
* Ability to read, write, and converse in Spanish.
Responsibilities
* Answer emergency and non-emergency calls, gather necessary details, verify caller location and phone number, and ensure all calls are routed appropriately.
* Dispatch police, fire, and EMS units following established procedures.
* Maintain consistent radio communication with field units, providing updates and monitoring their status throughout the incident.
* Track and document all unit activity in the CAD system. Handle TDD/TTY/RTT calls for the hearing-impaired community, ensuring accurate and efficient communication.
* Operate the multi-line phone system, CAD, mapping systems, and other necessary equipment.
* Perform daily checks of all systems and report any malfunctions or issues to the supervisor immediately.
* Accurately enter call information, dispatch details, and responder activity into the CAD system.
* Keep detailed logs of all radio traffic and updates throughout each shift.
* Complete and submit required forms and reports.
* Assist other departments or agencies as needed and handle additional administrative duties as assigned.
* Maintain effective communication with supervisors, co-workers, and outside agencies.
* Provide excellent customer service to the public in all interactions, maintaining a professional demeanor even in high-pressure situations.
* Performs other related duties as directed.
Supplemental Information
This is a safety-sensitive position responsible for receiving and processing emergency and non-emergency calls for police, fire, and medical assistance. The Emergency Communications Officer (ECO) operates communications equipment to relay critical information to appropriate public safety agencies while maintaining professionalism and accuracy in high-stress situations. The ECO is also responsible for monitoring and managing radio traffic, keeping accurate records in the computer-aided dispatch (CAD) system, and ensuring the smooth coordination of emergency responses.
The Police Communications Officer II - Emergency Management Option is a permanent, full-time position with the Emergency Management Agency. Positions are located in Chilton County. This is advanced specialized work receiving and dispatching emergency response communications in a statewide communications center.
$32k-39k yearly est. 60d+ ago
EMS Public Safety Dispatcher - Huntsville EMS - FT - Shift Varies
Huntsville Hospital 4.9
Dispatcher job in Huntsville, AL
This position performs dispatch and/or call taking of emergency and non-emergency medical assistance. Responsibilities Essential Duties and Responsibilities: (Other duties may be assigned) Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status. Monitor various radio frequencies to keep apprised of developing situations. Operates two-way radio and/or other communications equipment to copy calls to other public safety agencies
and medical first responders. Read and effectively interpret maps and information from a computer screen in order to determine locations and provide directions. Enters, updates, and retrieves information from a variety of computer systems. Relay information and messages to and from emergency sites, to all other individuals or groups requiring notification. Scan computer screens, and contact field units in order to determine units available for dispatch. Knowledge of and ability to operate computer-based telephone system. Demonstrates faithfulness in work attendance and punctuality Exhibits sufficient multi-tasking to accomplish required time management of all activities Works diligently to provide excellent customer service by being calm, polite, and sympathetic
Behavioral Core Competencies:To perform the job successfully, an individual should demonstrate the following competencies on a daily basis. Thesefactors will be used to measure an employee's performance throughout the workday.
Administrative:1) Demonstrates proper attendance and punctuality requirement2) Completes tasks on time and accepts responsibility for the best of the organization3) Time management and prioritizing - shifts back and forth between two or more activities or sources of
information and can prioritize activities based on specific rules/guidelines4) Pursues training and development opportunities; strives to build knowledge and skills in order to share with the organization5) Observes proper safety and security procedures
Communication:1) Distribution of information, both written and oral2) Provides excellent customer service3) Demonstrates teamwork with co-workers and supports organizational success4) Supports organization's goals and values; supports EEOC values by respecting diversity within the organization5) Maintains highest standards of professionalism
Cognitive:1) Problem solving - discovers, analyzes, and solves problems to overcome obstacles2) Speed of Closure - quickly assesses and implements course of action required3) Exhibiting problem sensitivity - recognizes when something is wrong or about to go wrong4) Communication multi-tasking through maintaining situational awareness at all times5) Initiative - identifies opportunities and issues, and proactively acts to follow through on work activities to capitalize or resolve them6) Innovative - generates unique ideas for improving work7) Exhibits adaptability - can change in demanding work environment when unexpected events happen for the best environmental fit8) Listening - accurately receives information and reciprocates effectively to party received from9) Decision making - weighing risks, makes accurate and quality judgments10) Uses analytical thinking without becoming easily distracted
Qualifications
Qualifications:
Hard Skills:1) Education - Education: High School diploma or equivalent2) Typing Skills - Must have the ability to type a minimum of 35 words per minute.3) Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.4) Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Soft Skills:1) Auditory Skills - ability to hear, comprehend, and distinguish sounds and verbal communication in the presence of other distracting sounds via a headset, telephone, or other external source.2) Listening Skills - ability to retain detailed information3) Vision Skills - must have adequate vision to quickly and accurately read maps, safety manuals, and all computer system monitors. Specific vision abilities required by this job include color vision, close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.4) Language Skills - Ability to read and interpret documents such as safety rules, operati
Education: High School diploma or equivalent
License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.
Education: High School diploma or equivalent
License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.
$28k-33k yearly est. Auto-Apply 19d ago
Dispatcher
MSU Jobs 3.8
Dispatcher job in Starkville, MS
Handles routine and emergency radio, telephone and 911 calls for service following special or written instructions for transmitting and routing calls.
Salary Grade: 09
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Department Profile:
Mississippi State University Police Department is charged with providing for the safety of all the students, faculty, staff, and guests who attend class, work, live, and visit our campus, and with the security of university buildings and property. Mississippi State University police officers are always working and available to assist you. The department provides a comprehensive array of law enforcement services through a dedicated staff of more than 35 sworn, state commissioned police officers and 10 full-time support personnel. All MSU Police officers are certified by the Mississippi Peace Officers Minimum Standards Commission and have the same authorities and must meet the same expectations as law enforcement officers in any community.
Area of Specialization:
Police
Essential Duties and Responsibilities:
Monitors police base station radio networks. Receives and disseminates information verbally is a clear and concise speaking voice to University Police Officers and personnel of the University Police Department. Enters information into computer via keyboard to respond to officer's request for information Monitors and responds to activation of campus-wide electronic sensor alarms. Oversees the emergency 911 service for the university taking appropriate action concerning police, fire, or medical assistance. Maintains daily telephone contact with all segments of the general public and campus community. Must be available to work rotating shifts. Perform related duties as assigned.
Minimum Qualifications:
High school diploma or equivalent. Must be able to pass a written assessment. Completion of a certified Telecommunications Operator course within one year of employment. Must be available to work rotating shifts. Ability to speak in a clear and concise voice. -or- Any equivalent combination of related experience and/or education approved by the Department of Human Resources Management.
Will ABD's (all but dissertation) be considered?
Preferred Qualifications:
Vocational or college courses in mass communications. Previous experience as a telecommunications operator in a law enforcement or emergency 911 service. Completion of a certified Telecommunications Operator course.
Knowledge, Skills, and Abilities:
Ability to speak in a clear and concise voice.
Ability to listen, hear, and process telephonic calls and relay information.
Knowledge of basic computer and word processing skills.
Working Conditions and Physical Effort
Dispatcher positions work rotating 8 hour shifts so must be able to work nights and weekends.
Instructions for Applying:
Link to apply: ***********************************
Please apply online at ****************
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************.
If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
$29k-37k yearly est. 10d ago
911 Dispatcher / Telecommunicator
Shelby County 911
Dispatcher job in Birmingham, AL
Job Description
The Shelby County Emergency Management Communications District (Shelby County 911) is looking for positive, professional, mature, enthusiastic, flexible, and responsible individuals to become 911 Telecommunicators.
Our Telecommunicators perform a variety of telephone and computer aided operational duties including 911 call taking and dispatching of law enforcement, fire, and emergency medical services. We also assist the public with routine non-emergency and business-related calls.
For those with a focused interest in public safety, you will find this a great entry to a rewarding career in emergency communications. This is an excellent opportunity to make a difference in someone's life and the community while partnering with our men and women in the field.
911 Telecommunicators serve as calltakers and dispatchers. As a new Telecommunicator, you will receive classroom and hands-on training to answer both 911 emergency calls and routine non-emergency calls in a communications center. In one call, you will offer life-saving support to a citizen in need and in the next, handle a routine referral to a public safety agency. You will learn to answer complex emergency calls, use appropriate de-escalation techniques, and develop interviewing skills to gather necessary information for first responders in the field.
You may also have the opportunity to train as a dispatcher working directly with responding patrol units; using radios, telephones, and computer systems to provide information and support to law enforcement officers and fire fighters in the field.
To be successful, you must be fast to respond with direct and correct decisions, able to take charge of conversations, able to obtain accurate information from callers, enter information into a computer system while talking, correctly prioritize emergencies, determine the appropriate units to send to calls, and maintain accurate records.
Rarely do individuals have the opportunity to be the calm in someone's storm on a daily basis. Each day your calm voice, professional demeanor and specialized training will allow you to assist individuals who may truly be having the worst day of their lives.
Make the difference in someone's life, become a 911 Telecommunicator with Shelby County 911.
$23k-33k yearly est. 12d ago
Public Safety Dispatcher
Port of Huntsville 4.2
Dispatcher job in Huntsville, AL
Salary Range: ($43,474 - $65,212)
The
Huntsville-Madison County Airport Authority
of
Public Safety Dispatcher.
Duties include operating multiple technology systems such as the multi-channel radio system, fire/life safety control system, access control system/badging software, automated emergency notification system, records management system, video management software, public address system, TTY/TDD and multi-line phone systems to disseminate information to appropriate personnel. Position is responsible for maintaining communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and air traffic control (ATC) tower. Activates the emergency recall plan when required.
A Two-Year Associates' Degree or Four-Year Bachelor's Degree from an accredited university is preferred . Previous dispatch experience and bi-lingual skills are preferred as well.. Applicant will need to have ability to be certified by the Alabama Department of Public Safety in National Crime Information Center (NCIC) operations within 6 months of employment and recertify every 2 years. Must be able to work a flexible schedule, which will include working all shifts, weekends, and holidays.
Excellent benefits include medical family insurance coverage, Health Reimbursement Account, Disability, Annual and Sick leave, and Retirement. Salary based on experience.
Submit applications at ************************************* .
$43.5k-65.2k yearly 60d+ ago
Transportation Dispatcher - Night shift
Southeastern Food Merchandisers LP
Dispatcher job in Pelham, AL
Full-time Description
Transportation Dispatcher
Pelham, AL - Southeastern Food Merchandisers
Southeastern Food Merchandisers is seeking a Transportation Dispatcher for our Pelham location. This role oversees drivers running dedicated route schedules with no over-the-road work. All drivers depart from and return to the same terminal daily. Our fleet is 100% automatic transmissions.
Key Responsibilities
Dispatch drivers and communicate special delivery instructions.
Update equipment activity and yard control systems.
Process, monitor, and audit driver logs and DOT hours of service.
Reporting and processing of yard safety or over-the-road incidents.
Administer DOT testing as required.
Ensure order accuracy standards are met.
Collaborate with supervisors and managers on daily operations.
Promote safety and sanitation standards across all areas.
Utilize dispatch software, ELD devices, and POD systems effectively.
Schedule
Full-time - Sunday - Thursday, 5:00 PM - 3:00 AM
Benefits
Medical coverage
Dental & Vision insurance
Weekly pay with direct deposit
401(k) with company match
Company-paid Life & AD&D insurance
Supplemental insurance options available
Employee Assistance Program
Paid holidays
Employee perks & discounts
EEO Statement
Southeastern Food Merchandisers is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, ancestry, religion, sex, disability, veteran status, age, sexual orientation, or marital status.
Requirements
Required:
Class A CDL with 1+ year of experience and a clean MVR.
Preferred:
High School Diploma or GED required.
2+ years of supervisory experience, driver supervision, or dispatching.
2+ years working with DOT hours of service regulations.
Strong oral and written communication skills.
Detail-oriented with excellent organizational skills.
Proficiency in Microsoft Office.
Knowledge of DOT, DMV, and FMCSA rules/regulations.
Flexibility to work nights, weekends, and holidays.
$24k-32k yearly est. 53d ago
PUBLIC SAFETY DISPATCHER I (Multiple Agencies)
Mobile County (Al 4.4
Dispatcher job in Mobile, AL
This is specialized work in the operation of a police and fire communications system. JurisdictionsYearly RateMobile County$41,469 - $66,295City of Mobile$44,735 - $71,516City of Prichard$27,276 - $42,312City of Citronelle$30,012 - $47,978*City of Bayou La Batre$33,738 - $53,935Amended 12/12/24
Amended 12/16/25
* Amended 9/29/25
Amended 10/17/25
To prepare for the required Public Safety Dispatcher I online test, applicants should download, save, and/or print the Public Safety Dispatcher I Online Test Study Material now.
Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below. Minimum Qualification Requirements
Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in the operation of a two-way radio, computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements.
Special Requirement
Must possess a current Certification of Proficiency from the Mobile County Personnel Board certifying the ability to type a minimum of 30 words per minute. Employees of the City of Mobile must, within one year of employment, successfully complete and be certified in the employing department's adopted telecommunications courses as follows: Police - APCO (Association of Public Communication Officers) and ACJIS (Alabama Criminal Justice Information System); Fire - APCO (Association of Public Communications Officers) and EMPDS (Emergency Medical Priority Dispatch System). Employees must maintain certifications of employing department. For details, please see Class Specifications | Public Safety Dispatcher I | Class Spec Details (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application.
If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL.
Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays.
Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination.
A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************.
Adam Bourne, Personnel Director
The agencies we serve are equal opportunity employers.
$20k-31k yearly est. 21d ago
Dispatcher
Copart 4.8
Dispatcher job in Newton, AL
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.
• Outbound calls to pick-up locations
• Dispatch sub-haulers for vehicle pick-up and delivery within company timelines
• Ensure sub-haulers meet company requirements before dispatch
• Outbound calls to sellers
• Solicit business
• Use cost-effective vendors to meet budget objectives
• Educate sub-haulers on company policies and procedures
• Maintain and archive documents
• Answer phone calls
• Collect payments on member deliveries
• Comply with safety and enforce regulations
• Print checks
• Monitor incoming fax documents
• Print reports as needed
• Manage vendor relationships
• Perform other duties as assigned
• Multitask effectively
Required Skills and Experience
• Two years of dispatch experience
• One year of customer service experience
• High school diploma or GED preferred
• Excellent customer service attitude
• Strong verbal and written communication skills
• Strong organizational skills
• Strong time management skills
• Typing speed of 45 words per minute
• Basic ten key proficiency
• Basic math skills
• Computer proficiency with MS Suite
• Ability to operate office equipment
• Ability to multitask
• Ability to work in a fast paced and diverse environment
• Strong attention to detail
• Knowledge of geographical areas and ability to read maps
• Ability to work with minimal supervision
• Occasional overtime as needed
• Bilingual skills a plus
Pay: $18.70 - $21.05/ Hour.
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$18.7-21.1 hourly Auto-Apply 19d ago
EMS Public Safety Dispatcher - Huntsville EMS - FT - Shift Varies
HH Health System 4.4
Dispatcher job in Huntsville, AL
This position performs dispatch and/or call taking of emergency and non-emergency medical assistance.
Responsibilities
Essential Duties and Responsibilities:
(Other duties may be assigned)
Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status.
Monitor various radio frequencies to keep apprised of developing situations.
Operates two-way radio and/or other communications equipment to copy calls to other public safety agencies
and medical first responders.
Read and effectively interpret maps and information from a computer screen in order to determine locations and
provide directions.
Enters, updates, and retrieves information from a variety of computer systems.
Relay information and messages to and from emergency sites, to all other individuals or groups requiring
notification.
Scan computer screens, and contact field units in order to determine units available for dispatch.
Knowledge of and ability to operate computer-based telephone system.
Demonstrates faithfulness in work attendance and punctuality
Exhibits sufficient multi-tasking to accomplish required time management of all activities
Works diligently to provide excellent customer service by being calm, polite, and sympathetic
Behavioral Core Competencies:
To perform the job successfully, an individual should demonstrate the following competencies on a daily basis. These
factors will be used to measure an employee's performance throughout the workday.
Administrative:
1) Demonstrates proper attendance and punctuality requirement
2) Completes tasks on time and accepts responsibility for the best of the organization
3) Time management and prioritizing - shifts back and forth between two or more activities or sources of
information and can prioritize activities based on specific rules/guidelines
4) Pursues training and development opportunities; strives to build knowledge and skills in order to share with
the organization
5) Observes proper safety and security procedures
Communication:
1) Distribution of information, both written and oral
2) Provides excellent customer service
3) Demonstrates teamwork with co-workers and supports organizational success
4) Supports organization's goals and values; supports EEOC values by respecting diversity within the
organization
5) Maintains highest standards of professionalism
Cognitive:
1) Problem solving - discovers, analyzes, and solves problems to overcome obstacles
2) Speed of Closure - quickly assesses and implements course of action required
3) Exhibiting problem sensitivity - recognizes when something is wrong or about to go wrong
4) Communication multi-tasking through maintaining situational awareness at all times
5) Initiative - identifies opportunities and issues, and proactively acts to follow through on work activities to
capitalize or resolve them
6) Innovative - generates unique ideas for improving work
7) Exhibits adaptability - can change in demanding work environment when unexpected events happen for the
best environmental fit
8) Listening - accurately receives information and reciprocates effectively to party received from
9) Decision making - weighing risks, makes accurate and quality judgments
10) Uses analytical thinking without becoming easily distracted
Qualifications
Qualifications:
Hard Skills:
1) Education - Education: High School diploma or equivalent
2) Typing Skills - Must have the ability to type a minimum of 35 words per minute.
3) Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.
4) Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.
Soft Skills:
1) Auditory Skills - ability to hear, comprehend, and distinguish sounds and verbal communication in the presence
of other distracting sounds via a headset, telephone, or other external source.
2) Listening Skills - ability to retain detailed information
3) Vision Skills - must have adequate vision to quickly and accurately read maps, safety manuals, and all
computer system monitors. Specific vision abilities required by this job include color vision, close vision, distance
vision, peripheral vision, depth perception and ability to adjust focus.
4) Language Skills - Ability to read and interpret documents such as safety rules, operati
Education: High School diploma or equivalent
License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.
Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.
Education: High School diploma or equivalent
License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.
Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.
$24k-33k yearly est. Auto-Apply 7d ago
PUBLIC SAFETY DISPATCHER
City of Jackson, Ms 3.9
Dispatcher job in Jackson, MS
Duties: Receive complaints and requests for service record information; evaluate work orders and determine proper routing: update complete word orders; perform dispatching duties for work crews; dispatch calls in a timely manner; confer with supervisor, managers and lead workers as necessary regarding the status of work order request. Maintain contact with work crews on assignment; maintain status and location of work crews; maintain daily log of field calls and work crews dispatched. Perform a variety of clerical and typing work; screen telephone calls; take messages for assignment department personnel. Maintain a variety of automated and manual logs, records and files related to dispatching and customer service activities. Data entry and good customer service skill a plus, Shift may rotate.
Qualifications: Two years of responsible secretarial and clerical experience, preferably involving some dispatching experience.
PRIOR TO EMPLOYMENT, APPLICANT RECOMMENDED FOR EMPLOYMENT SHALL BE REQUIRED TO SUCCESSFULLY PASS A URINALYSIS AND/OR BLOOD TEST TO SCREEN FOR ALCOHOL AND/OR DRUG ABUSE.
"EQUAL OPPORTUNITY EMPLOYER"
Duties:
This classification is equivalent to a Telecommunicator working in a Police 911 call center. This is shift work. Receiving emergency service calls from the public; requesting police or other emergency services; determining nature, location and priority of emergency; entering appropriate information in computer and forwarding calls to be dispatched. Answering non-emergency calls for assistance and referring to appropriate department or agency; using telecommunications system to coordinate emergency calls and relaying information and assistance involving other law enforcement agencies; updating and retrieving information from NCIC relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information; Receiving, processing, and transmitting information by teletype to federal, state and local government agencies, as well as, dispatching information to law enforcement personnel.
High School Diploma or Equivalent to completion of the twelfth grade. Some experience in dealing with and communicating with the public is required.
Position : 10040483
Code : 373-2
Type : INTERNAL & EXTERNAL
Location : PUBLIC SAFETY COMMUNICATIONS
Grade : RANGE 19
Group : POLICE
Job Class : PUBLIC SAFETY DISPATCHER
Posting Start : 04/01/2025
Posting End : 12/31/9999
Details : CITY WEBSITE
MAXIMUM HOURLY RATE: $16.25
$16.3 hourly 19d ago
Dispatcher - Red Stick Logistics & Transportation - Jackson, MS
Red Stick Logistics & Transportation LLC
Dispatcher job in Jackson, MS
Responsibilities
We are seeking a highly organized and motivated Dispatcher to join our team The Dispatcher will play a crucial role in coordinating delivery routes, managing drivers, and ensuring that all packages are delivered on time
As a Dispatcher, you will be responsible for coordinating and scheduling delivery routes for drivers, monitoring driver performance, and providing real-time support
You will communicate with drivers to address any issues or changes in schedules, track delivery progress, and ensure timely completion of routes
Maintaining accurate records of deliveries and driver activities is essential, as well as ensuring all vehicles are in good condition before and after dispatch
You will also set up everything for the next dispatch day, track safety processes, and conduct multiple safety inspections throughout the day, adhering to our strict safety policies
Collaboration with the management team to optimize delivery operations and assisting in resolving any delivery-related issues or customer inquiries will also be part of your responsibilities
Coordinate and schedule delivery routes for drivers
Monitor driver performance and provide real-time support
Communicate with drivers to address any issues or changes in schedules
Track delivery progress and ensure timely completion of routes
Maintain accurate records of deliveries and driver activities
Ensure all vehicles are in good condition before and after dispatch
Set up everything for the next dispatch day
Track safety processes and conduct multiple safety inspections throughout the day, adhering to our strict safety policies
Collaborate with the management team to optimize delivery operations
Assist in resolving any delivery-related issues or customer inquiries
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-35k yearly est. 8d ago
Dispatcher (part-time) - Office of Public Safety
Mississippi College 4.3
Dispatcher job in Clinton, MS
Mississippi College is seeking qualified applicants for the position of Dispatcher (part-time), Office of Public Safety. This is a non-sworn position. The Public Safety Dispatcher reports directly to the Director or Assistant Director of Public Safety.
Essential Responsibilities
* Receives calls concerning crimes, emergencies, and other requests for assistance; monitors and responds to calls from the University system, as well as from campus "Blue Light" emergency telephones.
* Monitors fire and burglar alarms and alarm systems for all university buildings.
* Broadcasts orders to public safety officers in vicinity to investigate complaint or request when appropriate; relays instructions or questions from patrol units.
* Assists with emergency alert paging in the event of a campus emergency.
* Relays radio and telephone messages between public safety officers and the campus community.
* Performs receptionist duties; responds to questions from walk-in and telephone traffic.
* Monitors the campus closed circuit camera systems.
* Performs various clerical duties including completing the electronic dispatch log and filing reports.
* Serves as Campus Security Authority as outlined by the Clery Act.
* Performs miscellaneous job-related duties as assigned.
QUALIFICATIONS:
* Fully support the mission, vision, and values of Mississippi College.
* High school diploma, degree or University hours desirable but not required.
* Previous dispatch or public safety experience desired
* Excellent oral and written communication skills.
* Possess the knowledge, skills, and abilities to perform the specific duties of the position.
* Willingness to work evening, overnight, weekend, and holiday hours as needed.
* Submit to and successfully complete a background investigation.
Mississippi College uses Dynamic Forms for the employment application process.
* To apply, you must create an account with Dynamic Forms
* Once logged in, select the Staff application type
* You will be required to upload a cover letter and resume
Select "Apply for this Position" to get started.
$24k-37k yearly est. 60d+ ago
Truck Scale Dispatch / Customer Service
The Rogers Company 4.8
Dispatcher job in Tuscumbia, AL
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.
Rogers Group is currently seeking a Truck Scale Dispatch/Customer Service Representative I to work at our Tanner Quarry, Tanner Alabama, Alabama SMA. This position reports to the Area Controller. The successful candidate will have a strong work ethic, intuitive problem- solving skills and drive to me the organization's needs.
Job Details:
Wages start at $21.00, Starting wage based on verifiable experience.
Fulltime/Permanent
Night Shift, $3 night shift premium
Weekend work may be required
Overtime available along with extensive medical and retirement benefits
Job Responsibilities:
Provide friendly, professional, and thorough customer service
Take and input customer orders
Dispatch products and material for delivery
Enter requisitions for purchase orders
Process incoming invoices from vendors
Promote team atmosphere at location and across the division
Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
Assist sales staff with customer service responsibilities
May be called upon at the discretion of Managers to perform other duties
Qualifications:
High school diploma required
Prior experience with accounts payable, general accounting, and billing related tasks - preferred
Proficiency with Microsoft Office applications
Excellent customer service skills
Detail oriented with a high degree of accuracy with the ability to multi-task
As a Rogers Group employee, you will have access to our competitive company perks, including:
Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
Company provided Group Life and Accidental Death & Dismemberment insurance.
Retirement 401(k) with company contribution and match at one year of service.
Company provided Short- and Long-Term Disability.
Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
Paid vacation available after 180-day probationary period and accrued based on years of service.
Annual performance-based merit increases.
Career growth/advancement opportunities.
RGI EEO Statement
It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.
All applications are accepted online at ***********************
$21 hourly Auto-Apply 60d+ ago
Service Dispatcher
Comfort Systems 3.7
Dispatcher job in Birmingham, AL
Key Responsibilities:
Schedule and dispatch Field Technicians for daily assignments.
Prioritize service calls based on urgency and impact.
Coordinate all on-site work scheduling with customers.
Manage job setup, technician time tracking, and updates
Communicate between field and office to ensure workflow continuity.
Monitor parts/materials availability and inform technicians.
Issue and track purchase orders; reconcile PO logs.
Maintain truck inventory and ensure accurate billing/payroll prep.
Support cost control across PM contracts, repairs, and projects.
Maintain service contract logs and assist with monthly revenue forecasts.
Follow up with customers to ensure satisfaction.
Participate in team meetings and assist with ordering parts and contract renewals.
$22k-27k yearly est. Auto-Apply 60d+ ago
Service Dispatcher - J. Allen Toyota
J. Allen Toyota
Dispatcher job in Gulfport, MS
Job Description
Service Dispatcher
The Service Dispatcher is a proactive, hands-on leader responsible for orchestrating the daily operational flow of the service shop. This role is critical in ensuring that every vehicle is routed efficiently, every technician is properly utilized, and every customer receives timely, accurate service. The Service Dispatcher serves as the central communication link between advisors, technicians, parts, and the BDC, and is accountable for sustaining a high-functioning, safe, and customer-focused shop environment.
Responsibilities
Shop Flow, Dispatch, and Job Assignment
Partner with the Technical Foreman to ensure jobs are assigned based on technician strengths, availability, and job complexity.
Guide prioritization of repair orders to reduce customer wait times and maximize efficiency.
Address bottlenecks in real-time to maintain a steady, productive rhythm in the shop.
Organize repair orders in line for dispatch by priority and tech availability.
Organize repair orders on hold by "waiting on approval," "parts hold," or other factors; follow a clear process to resolve holds and expedite repair.
Communication Management
You are the communication link between the shop, advisors, parts, and bdc.
Relay clear, timely updates between advisors and technicians via the Service Director.
Translate shop updates into understandable language for advisors and ensure accurate expectations are communicated to customers.
Quality Control and Customer Experience Enhancements
Spot-check technician videos and collaborate with the Service Director on best practices.
Deliver advisor chat updates every 30 minutes on Express RO statuses.
Provide additional updates on main shop repairs as needed throughout the day.
Shop Standards, Safety & Maintenance
Identify and resolve concerns related to safety, maintenance, or cleanliness.
Collaborate with the Service Director and Fixed Ops Director to enforce daily/weekly cleaning routines and equipment upkeep.
Ensure compliance with OSHA regulations and maintain a safe, professional working environment for all shop personnel.
Enforce sanitation standards to ensure the shop is consistently clean and professional.
Perform equipment/tool audits with the Service Director; report issues to the Fixed Ops Director for timely resolution.
Reporting, Monitoring, and Process Improvement
Monitor service reporting and proactively address workflow trends to ensure timely delivery and outstanding customer experience.
Work with the Service Director to execute continuous coaching and training efforts.
Qualifications
Minimum of 2 years in a dealership service department; dispatch or shop foreman experience preferred but not required.
Strong understanding of dealership service operation, flat-rate systems, and warranty procedures.
Excellent organizational, multitasking, and communication skills.
Valid driver's license and clean driving record required.
$26k-35k yearly est. 16d ago
Service Dispatcher - J. Allen Toyota
J. Allen Automotive
Dispatcher job in Gulfport, MS
Service Dispatcher
The Service Dispatcher is a proactive, hands-on leader responsible for orchestrating the daily operational flow of the service shop. This role is critical in ensuring that every vehicle is routed efficiently, every technician is properly utilized, and every customer receives timely, accurate service. The Service Dispatcher serves as the central communication link between advisors, technicians, parts, and the BDC, and is accountable for sustaining a high-functioning, safe, and customer-focused shop environment.
Responsibilities
Shop Flow, Dispatch, and Job Assignment
Partner with the Technical Foreman to ensure jobs are assigned based on technician strengths, availability, and job complexity.
Guide prioritization of repair orders to reduce customer wait times and maximize efficiency.
Address bottlenecks in real-time to maintain a steady, productive rhythm in the shop.
Organize repair orders in line for dispatch by priority and tech availability.
Organize repair orders on hold by "waiting on approval," "parts hold," or other factors; follow a clear process to resolve holds and expedite repair.
Communication Management
You are the communication link between the shop, advisors, parts, and bdc.
Relay clear, timely updates between advisors and technicians via the Service Director.
Translate shop updates into understandable language for advisors and ensure accurate expectations are communicated to customers.
Quality Control and Customer Experience Enhancements
Spot-check technician videos and collaborate with the Service Director on best practices.
Deliver advisor chat updates every 30 minutes on Express RO statuses.
Provide additional updates on main shop repairs as needed throughout the day.
Shop Standards, Safety & Maintenance
Identify and resolve concerns related to safety, maintenance, or cleanliness.
Collaborate with the Service Director and Fixed Ops Director to enforce daily/weekly cleaning routines and equipment upkeep.
Ensure compliance with OSHA regulations and maintain a safe, professional working environment for all shop personnel.
Enforce sanitation standards to ensure the shop is consistently clean and professional.
Perform equipment/tool audits with the Service Director; report issues to the Fixed Ops Director for timely resolution.
Reporting, Monitoring, and Process Improvement
Monitor service reporting and proactively address workflow trends to ensure timely delivery and outstanding customer experience.
Work with the Service Director to execute continuous coaching and training efforts.
Qualifications
Minimum of 2 years in a dealership service department; dispatch or shop foreman experience preferred but not required.
Strong understanding of dealership service operation, flat-rate systems, and warranty procedures.
Excellent organizational, multitasking, and communication skills.
Valid driver's license and clean driving record required.
$26k-35k yearly est. 45d ago
9-1-1 Calltaker
Huntsville-Madison County 9-1-1 Center
Dispatcher job in Huntsville, AL
The Huntsville-Madison County 9-1-1 Center is seeking qualified individuals to join our team of dedicated 9-1-1 Calltakers. We need responsible and motivated people that have a passion to help others. This exciting career field will provide you this opportunity and will allow you to help others far beyond what most people will ever experience. 9-1-1 Calltakers answer 9-1-1 emergency calls and process or reroute them to emergency dispatch agencies (police, fire, medical) as needed. Calltakers follow a computerized protocol system that guides them step-by-step to gather the appropriate information and ask callers life-saving questions. Calltakers also use location and mapping systems to aid in locating 9-1-1 callers. Calltakers accomplish all of this and more while working in a new state-of-the-art 9-1-1 building with cutting-edge technology.
New Calltakers receive up to 12 weeks of training. Each is assigned a trainer/mentor who guides and teaches them the intricate components of 9-1-1 calltaking, to include techniques to properly communicate with 9-1-1 callers during highly emotional and stressful emergencies.
Benefits:
100% Employer-paid medical premiums (BCBS of Alabama) including family coverage
100% Employer-paid supplemental medical insurance
Full pension under the Retirement Systems of Alabama (Tier 1)
Employer-paid Term Life Insurance
Employer-paid Long Term Disability
Employee Assistance Program
Optional Dental, Vision, Short-Term Disability, pre-tax Flexible Spending Accounts (Medical and/or Childcare), and a full Cafeteria plan of other optional benefits
Competitive starting pay
Comprehensive paid training
Annual Cost of Living Increases
Annual Longevity Pay Increases
12 paid holidays per year
Annual uniform allowance
Accrued paid sick leave & vacation
Other benefits available to First Responders through vendors
$1.25 per hour shift differential, if employee works 6:00 p.m. - 6:00 a.m.
Required Education:
High School Diploma, GED or higher
Required Qualifications:
Ability to type at least 25 words per minute with 80% accuracy
Ability to work 6:00 a.m. - 6:00 p.m. or 6:00 p.m. - 6:00 a.m.
Must pass a computerized applicant test
Must pass a thorough post-job offer polygraph test
Must pass a post-job offer background check
Must pass a post-job offer physical examination (vision/hearing/drug screening)
We strive to make a difference by serving the people of our community in their time of greatest need. If you are like minded and passionate about helping others, apply now and begin the first step to realizing your next meaningful personal and professional goal.
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The average dispatcher in Jasper, AL earns between $22,000 and $38,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.