Find The Best Dispatcher Jobs For You

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Average Salary
$31,528
Average Salary
Job Growth Rate
6%
Job Growth Rate
Job Openings
4,548
Job Openings

Dispatcher Careers

Dispatchers can work a number of important jobs. In fact, did you know they're also known as public safety telecommunicators? Sounds really important, right? They answer emergency and nonemergency calls for police, fire and ambulance departments.

As a dispatcher, you'll most likely work in an emergency communication center called a public safety answering point. Since this is such an important position, you will be expected to be on-call to work evenings, weekends and even holidays. Also, don't be surprised if you have to work long 12-hour shifts occassionally. The people are depending on you!

There is more than meets the eye when it comes to being a dispatcher. For example, did you know that they make an average of $15.16 an hour? That's $31,528 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.

What Does a Dispatcher Do

There are certain skills that many dispatchers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed ability to multitask, communication skills and empathy.

When it comes to the most important skills required to be a dispatcher, we found that a lot of resumes listed 25.4% of dispatchers included customer service, while 12.3% of resumes included dispatch drivers, and 6.8% of resumes included communication. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the dispatcher job title. But what industry to start with? Most dispatchers actually find jobs in the transportation and professional industries.

How To Become a Dispatcher

If you're interested in becoming a dispatcher, one of the first things to consider is how much education you need. We've determined that 20.0% of dispatchers have a bachelor's degree. In terms of higher education levels, we found that 1.7% of dispatchers have master's degrees. Even though some dispatchers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a dispatcher. When we researched the most common majors for a dispatcher, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on dispatcher resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a dispatcher. In fact, many dispatcher jobs require experience in a role such as customer service representative. Meanwhile, many dispatchers also have previous career experience in roles such as cashier or sales associate.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

Average Salary
$31,528
Average Salary
Job Growth Rate
6%
Job Growth Rate
Job Openings
4,548
Job Openings

Dispatcher Career Paths

Top Careers Before Dispatcher

Cashier
17.4 %

Top Careers After Dispatcher

Cashier
12.4 %

Dispatcher Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Dispatcher

Dispatchers in America make an average salary of $31,528 per year or $15 per hour. The top 10 percent makes over $38,000 per year, while the bottom 10 percent under $25,000 per year.
Average Salary
$31,528
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities

City
ascdesc
Average Salarydesc
Ankeny, IA
Salary Range34k - 45k$39k$39,163
Sacramento, CA
Salary Range32k - 43k$38k$37,730
Portland, OR
Salary Range30k - 41k$36k$35,554
Newark, DE
Salary Range30k - 41k$35k$35,374
Omaha, NE
Salary Range30k - 40k$35k$35,203
Newark, NJ
Salary Range29k - 39k$34k$33,936
$25k
$45k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Dispatcher-Energy Svcs
Dispatcher-Energy Svcs
Waste Management
Waste Management
06/30/2021
06/30/2021
$37,56606/30/2021
$37,566
First Transit
Dispatcher
Dispatcher
First Transit
First Transit
06/30/2021
06/30/2021
$35,68806/30/2021
$35,688
Utilities Dispatcher (ERB)
Utilities Dispatcher (ERB)
Rock Hill
Rock Hill
06/30/2021
06/30/2021
$31,80606/30/2021
$31,806
Dispatcher
Dispatcher
Brown County
Brown County
06/29/2021
06/29/2021
$44,20306/29/2021
$44,203
Dispatcher/Jailer
Dispatcher/Jailer
Hubbard County Coordinator
Hubbard County Coordinator
06/29/2021
06/29/2021
$42,65806/29/2021
$42,658
See More Recent Salaries

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Dispatcher Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Dispatcher. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Dispatcher Resume

At Zippia, we went through countless Dispatcher resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Dispatcher Demographics

Gender

female

60.0 %

male

36.1 %

unknown

3.9 %

Ethnicity

White

59.8 %

Hispanic or Latino

20.6 %

Black or African American

12.4 %

Foreign Languages Spoken

Spanish

76.4 %

French

4.7 %

Russian

2.7 %
See More Demographics

Dispatcher Education

Majors

Business
26.1 %

Degrees

Certificate

28.8 %

High School Diploma

24.4 %

Bachelors

20.0 %
See More Education Info

Online Courses For Dispatcher That You May Like

Start Improving Customer Service
udemy
3.9
(2,023)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Customer Service
udemy
4.5
(3,923)

How to Approach New Customers and Maintain Existing Ones...

Customer Service: Keep 'em coming back!
udemy
4.6
(1,562)

How to give the best customer service in your industry and keep those customers raving about your business...

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Job type you want
Full Time
Part Time
Internship
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Top Skills For a Dispatcher

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 25.4% of dispatchers listed customer service on their resume, but soft skills such as ability to multitask and communication skills are important as well.

  • Customer Service, 25.4%
  • Dispatch Drivers, 12.3%
  • Communication, 6.8%
  • Data Entry, 5.7%
  • Emergency, 4.1%
  • Other Skills, 45.7%
  • See All Dispatcher Skills

Best States For a Dispatcher

Some places are better than others when it comes to starting a career as a dispatcher. The best states for people in this position are Iowa, Washington, North Dakota, and California. Dispatchers make the most in Iowa with an average salary of $39,220. Whereas in Washington and North Dakota, they would average $38,831 and $38,451, respectively. While dispatchers would only make an average of $35,897 in California, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. North Dakota

Total Dispatcher Jobs:
10
Highest 10% Earn:
$49,000
Location Quotient:
1.19
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Nevada

Total Dispatcher Jobs:
30
Highest 10% Earn:
$45,000
Location Quotient:
1.59
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Washington

Total Dispatcher Jobs:
73
Highest 10% Earn:
$51,000
Location Quotient:
1.11
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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How Do Dispatcher Rate Their Jobs?

Zippia Official Logo

5.0

Dispatcher February 2020

5.0

Zippia Official LogoDispatcher February 2020

What do you like the most about working as Dispatcher?

Quick paced, professional environment Troubleshooting. Assisting peers with any issues they might have. Show More

What do you NOT like?

Micromanagment from superiors. Show More

Zippia Official Logo

5.0

Looking for an opportunity in Sarasota areaAugust 2019

5.0

Zippia Official LogoLooking for an opportunity in Sarasota areaAugust 2019

What do you like the most about working as Dispatcher?

Meeting new people everyday! Help people to resolve their problems. Show More

What do you NOT like?

I like all I do Show More

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Top Dispatcher Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ dispatchers and discovered their number of dispatcher opportunities and average salary. Through our research, we concluded that Comcast was the best, especially with an average salary of $31,502. MV Transportation follows up with an average salary of $32,192, and then comes Charter Communications with an average of $31,685. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a dispatcher. The employers include Transdev Services, Benco Dental, and TridentUSA Health Services

1. Comcast
4.6
Avg. Salary: 
$31,502
Dispatchers Hired: 
497+
2. MV Transportation
4.3
Avg. Salary: 
$32,192
Dispatchers Hired: 
245+
3. Charter Communications
4.8
Avg. Salary: 
$31,685
Dispatchers Hired: 
217+
4. Waste Management
4.6
Avg. Salary: 
$31,619
Dispatchers Hired: 
190+
5. Robert Half International
4.5
Avg. Salary: 
$31,095
Dispatchers Hired: 
181+
6. AT&T
4.7
Avg. Salary: 
$31,725
Dispatchers Hired: 
166+

Dispatcher Videos

Updated October 2, 2020