FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Top 50 Dispatcher Skills

Below we've compiled a list of the most important skills for a Dispatcher. We ranked the top skills based on the percentage of Dispatcher resumes they appeared on. For example, 21.4% of Dispatcher resumes contained Dispatch Drivers as a skill. Let's find out what skills a Dispatcher actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Dispatcher

1. Dispatch Drivers
demand arrow
high Demand
Here's how Dispatch Drivers is used in Dispatcher jobs:
  • Dispatch drivers in accordance with company policy and union regulations.
  • Dispatch drivers, track loads, answer phone calls, customer service, search for loads in Internet and make deals.
  • Dispatch Drivers Daily for Pick-ups & Drop offs, utilizing all federal and state and local rules and regulations.
  • Cover on-call shift on a rotating basis, and dispatch drivers on after hours orders.
  • Dispatch drivers to various account, keep tracks of the loads to be delivered.
  • Dispatch drivers and equipment for on time pick-up and delivery.
  • Dispatch drivers for inbound and outbound shipments.
  • Dispatch drivers to customers location.
  • Dispatch drivers to pick-up clients.
  • Scheduled dispatch of dispatch drivers.
  • Dispatch drivers to pick up medicine
  • Dispatch Drivers for passenger pick-ups for sight seeing tours *Maintain crowd/ line control for passengers taking tours
  • Processed customer request for transportation services Used GPS system to locate and dispatch drivers.
  • Dispatch drivers to service calls Administrative duties
  • dispatch drivers; -communicate with drivers, receivers, shippers, brokers, customers etc.
  • Answer and direct phone calls Dispatch drivers to the appropriate location Perform basic office tasks
  • Complete daily checklist Dispatch drivers and vehicles Provide customer service Data entry with Odyssey II program
  • Dispatch Drivers * Filing * Customer Service * Computer work
  • Dispatch drivers for transportation Monitor incoming reservations throughout multiple servers: -Windows 8 mail -FastTrak Fleet Management .-Saturn Reservations
  • Coordinated and scheduled roll off dumpsters Dispatch drivers with their daily routes Accts payables/receivables Collections Other administrative duties

Show More

2. Customer Service
demand arrow
high Demand
Here's how Customer Service is used in Dispatcher jobs:
  • Initiated departmental structure change to allow for improved production and customer service.
  • Answered calls implemented schedule customer service and directed drivers to locations
  • Interacted with the customer service department, sales teams and upper management as a liaison representative for a nationwide disposal company.
  • Take incoming calls from customers, customer service dept, authorities, and security and assist in whatever they need.
  • Provided excellent customer service to all incoming calls for any customers with questions or concerns about their alarm product.
  • Major customer service skills implemented in this job for keeping the public's view positive for the Highway Patrol.
  • Reported directly to Operation Manager, Support Fleet Manager, and Customer Service to complete daily duties.
  • Functioned closely with the customer service team to resolve issues and produce results for on time service.
  • Provided excellent customer service to alarm dealers/companies to help make their product better for their customers.
  • Dispatch them to job sites, place orders, and process customer service needs.
  • Managed wide variety of customer service tasks to resolve customer issues quickly and efficiently.
  • Provided friendly customer service for call inquires about account issues or interruptions.
  • Voted #1 in Customer Services two years in a row!
  • Correspond with customer service support team via phone/email.
  • Communicate with customers and Owner Operators alike to fill job requirements Customer Service was the top priority.
  • Interact with customers that include Waste Management customer service, sales, and operational staff (i.e.
  • Provide safe, courteous and secure transportation services to clientele who expect an award winning customer service experience.
  • Initiated Daily Goals & Totals Reporting to be sent out S.O.D and E.O.D to Dispatch and Customer Service.
  • Monitored alarms Dispatched police as needed Prepared and followed up reports Customer service
  • Set up tow from insurance companies Insure that payments transactions are made Customer service Answering multiple telephone lines

Show More

39 Customer Service Jobs

No jobs at selected location

3. Non-Emergency Calls
demand arrow
high Demand
Here's how Non-Emergency Calls is used in Dispatcher jobs:
  • Handle life threatening and non-emergency calls prioritizing and evaluating each call offering appropriate assistance.
  • Research geographical information to assist police officers in responding to emergency and non-emergency calls.
  • Received Emergency and non-emergency calls and dispatched the appropriate agencies and operations teams.
  • Monitor direct emergency alarms, answer non-emergency calls for assistance.
  • Respond to emergency and non-emergency calls for assistance and information.
  • Responded and dispatched personnel to emergency, non-emergency calls.
  • Received emergency and non-emergency calls and recorded significant information.
  • Answer and process emergency/non-emergency calls.
  • Dispatch emergency and non-emergency calls and assist police with ACIC for driver's licenses, vehicle tags, and vehicle registration.
  • Receive emergency and non-emergency calls from the public requesting Police, Fire, and Medical services, dispatched units accordingly.
  • Trained to take emergency and non-emergency calls and dispatch fire, police, and/or EMS to the scene.
  • Answer emergency and non-emergency calls for service, and dispatch the appropriate agency.
  • Answer Multiple phone lines prioritizing Emergency and Non-emergency calls Dispatch: Police, Fire & E.M.S.
  • Demonstrated professionalism and complete control to assist the caller Directed non-emergency calls to the proper area.
  • Answer, screen, and process incoming emergency and non-emergency calls from the general public.
  • Answer multi line calls relating to emergency and non-emergency calls.
  • Answer all 911 and Non-Emergency calls - Dispatch officers to all calls - Provide customer service to everyone who calls
  • Answered 9-1-1 and non-emergency calls for service for dispatch to appropriate public safety responders.
  • Answered emergency and non-emergency calls Dispatched police and fire personnel as required Utilized and updated state and national criminal databases as required
  • Receive calls for interfacility ambulance transportation, dispatch and track ambulance units while on emergency and non-emergency calls 2

Show More

4. Phone Calls
demand arrow
high Demand
Here's how Phone Calls is used in Dispatcher jobs:
  • Answered all incoming emergency/non-emergency phone calls and entered all needed information into our dispatch database.
  • Answered emergency and non-emergency phone calls.
  • Answer phone calls, Dispatch officers, fire department and ambulance, correspond with other agencies, Data Entry, Public communication
  • Answer phone calls, send out project information to techs, schedule time and dates for techs to be at destination.
  • Take emergency phone calls from the 911 phone system as well as administration lines from other county or city agencies.
  • Answered phone calls from clients including various hotels to provide them with excellent customer service to meet their needs
  • Make phone calls to assist drivers with any problems with accounts and/or pick ups.
  • Answer phone calls from vehicle owners and properties the company was contracted by.
  • Answered phone calls, dispatched calls to the driver on 2 way radio.
  • Answer phone calls, record customer requests, and prepare daily schedules.
  • Answer emergency and non emergency phone calls and to dispatch public safety.
  • Answer phone calls and send to all 6 taxis to Different locations
  • Handled a large volume of phone calls, chats and emails.
  • Answer phone calls regarding the flight services provided.
  • Answer phone calls and radios.
  • Receive, evaluate, and prioritize phone calls to dispatch work for Water Operations, Drainage and Wastewater and Sewer.
  • answered phone calls to obtain address from the customers, and dispatched a Lincoln Town car for them.
  • Answer and make phone calls Handle money when impounds are getting picked up.
  • Provide excellent customer service Answer/direct phone calls Maintain quality focus Communicate with staff regularly
  • Answer phone calls set up cabs for customers work with multi-lines get cabs to the correct locations

Show More

5 Phone Calls Jobs

No jobs at selected location

5. Data Entry
demand arrow
high Demand
Here's how Data Entry is used in Dispatcher jobs:
  • Performed data entry and electronic billing.
  • Process and dispatch all daily deliveries, set up nightly pickups, switch outs, data entry into As400 system.
  • Job duties included extensive multitasking, swift decision making, driver supervision, emergency response, and data entry.
  • Dispatch HVAC techs to business for AC repairs, data entry, WO entry, customer service, phones.
  • Broker Transportation of over 65 trucks, coordinator of routing loads weekly reports data entry, rate quotes.
  • Performed data entry functions such as client demographics, creating, updating and maintaining client information.
  • Performed office duties as dispatcher including electronic billing and invoicing, payroll, and data entry.
  • Order Creation and subsequent data entry on all loads via McLeod Dispatch Software.
  • Performed data entry of staff information and work site assignment information.
  • Oversee shipping schedules utilizing data entry and records management skills.
  • Verified all customers' information- data entry.
  • Set up files, phones, fax, data entry, organize.
  • Called customers, cancelled, rescheduled and made new appointments, data entry for the technicians, dealt with unhappy customers.
  • Dispatch call-log reporting Data entry into Microsoft Excel spreadsheets & LINK software.
  • Answer emergency calls Dispatch appropriate apparatus to scene of emergency Data Entry
  • process warrant entry information through Acic.including data entry skills.
  • Dispatch repairs to technicians Invoicing Data Entry Answer incoming calls
  • Answer Phones Search Internet Contact Towing Companies Data Entry Dispatch Call Out
  • Entered accurate start and end times Provided phone support for calls in regards to proper locations Billing and Invoice Filing Data entry
  • Schedule routes Data entry Filing Microsoft office products Office machines ( fax, copier, scanner) Multi-phone system Review Invoices

Show More

32 Data Entry Jobs

No jobs at selected location

Job type you want
Full Time
Part Time
Internship
Temporary
6. Service Calls
demand arrow
high Demand
Here's how Service Calls is used in Dispatcher jobs:
  • Coordinated field engineers to emergency medical equipment service calls.
  • Answered telephones and dispatched technicians to emergency service calls.
  • Recorded customer service calls into computer to provide accurate customer service history in each customer account and record of service calls.
  • Received incoming service calls documenting plumbing concerns that resulted in efficiency to the needs of each customer and the plumbing technicians.
  • Serve as point of contact for utility emergency response, customer service calls, field communications and 24 hour notifications.
  • Assisted in taking in other customer service calls for making appointments, pricing, and general information.
  • Process auto toner shipments, review contract info, process online orders and service calls.
  • Answer inbound customer service calls and keep customers updated on arrival times and appointments scheduled.
  • Receive customer service calls and give them the most knowledge about their shipment.
  • Receive inbound calls from customers to be scheduled for service calls.
  • Collaborate with area technicians in planning and scheduling required service calls.
  • Scheduled service calls with appropriate routing in order to manage time.
  • Take and dispatch emergency road service calls.
  • Booked and scheduled service calls for customers.
  • Dispatched service calls to maintenance personnel.
  • Record keeping Call tracking Dispatch tows Emergency Service calls Prepare reports Monitor status Coordinate service Request local service
  • assisted with emergency road service calls to contracted garages
  • Dispatched all service calls & answered incoming customer service calls Process parts & extended labor warranties.
  • Create service calls for technicians Email technicians about job status Cancel tickets escalate tickets for clients
  • Dispatched service calls, input callslips, account recieveable, and customer service

Show More

7. EMS
demand arrow
high Demand
Here's how EMS is used in Dispatcher jobs:
  • Reported important problems to management.
  • Interact with other terminals regarding problems
  • Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.
  • Answered an average number of calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
  • Processed orders while ensuring the correct items, destination, route, rate, delivery time and carriers were correct.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
  • Input and relayed vital information to field units, surrounding jurisdictions, and computer systems.
  • Assist in handling high volume of phone calls, technical problems, and delivery discrepancies.
  • Assisted in process refinement to improve customer service and support when we changed billing systems.
  • Provided Personal Emergency Response systems' monitoring, GPS tracking, and dispatch services.
  • Communicated frequently with various EMS, law enforcement agencies and hospitals as needed.
  • Organized items/orders and created spreadsheets for different jobs and tasks.
  • Monitored 2-way radio traffic in EMS system.
  • Performed the highest level of support in a three-tiered technical support model Handled the most difficult or advanced problems, i.e.
  • Perform troubleshooting on PC systems by reinstalling software programs and adjust settings on existing software to fix machine malfunctions.
  • Answered emergency and non-emergency calls and dispatched police, fire department and EMS TBI certified
  • Dispatched first responders; EMS, Fire according to procedure.
  • Assist employees with proxy badge problems, assign procy badges.
  • Answer Calls Accept calls and dispatch on computer systems Paperwork Manage Drivers

Show More

10 EMS Jobs

No jobs at selected location

8. Computer System
demand arrow
high Demand
Here's how Computer System is used in Dispatcher jobs:
  • Maintained reports by filing and entering data into Microsoft word/Excel computer systems.
  • Dispatched drivers through computer systems and radio communications on a timely basis.
  • Experienced with UCS computer system for the management of shop work orders, write up, and flagging of repair orders.
  • Answer all 911 and non emergency calls, assisting with walk up complaints, enter all complaints into computer system.
  • Trained other employees in CT as well as Vermont on the dispatch and computer systems used by the company.
  • Enter, update, retrieve and monitor several complex public safety radio frequencies including telephones and computer systems.
  • Maintained a heavy call volume, while staying compliant with their computer systems, policies, and regulations.
  • Enter data in computer system and maintain logs and records of calls, activities and other information.
  • Entered warrant information, missing persons and stolen items into the state and national computer systems.
  • Operate a variety of communications equipment, including radio consoles, telephones and computer systems.
  • Price tickets with the proper service code and enter into the computer system.
  • Enter, update and retrieve information from a variety of computer systems.
  • Enter information into the computer system for dispatch of fire and ems units
  • Date stamp time of call and record in computer system.
  • Enter lease and service locations in the computer system.
  • Entered data into computer system to be dispatched.
  • Dispatch subscribers to the authorities when alarm is triggered Log information into the computer system for documentation
  • Scheduled cab rides and provided general information * Answered telephones and recorded required information * Input client information into computer system.
  • Trained in Emergency-911 call-handling and public safety telecommunication Trained in Emergency Medical Dispatching Trained in VESTA Pallas computer system
  • Dispatch Schedule Hiring trucking companies Used JWS computer system Utilized Excel and Word Loaded trucks with asphalt

Show More

5 Computer System Jobs

No jobs at selected location

9. Law Enforcement
demand arrow
high Demand
Here's how Law Enforcement is used in Dispatcher jobs:
  • Served as dispatcher for law enforcement agency specializing in law compliance and preservation of natural resources.
  • Maintained constant communication with law enforcement officers from multiple jurisdiction at one time.
  • Coordinated activities between agencies, government and law enforcement units.
  • Conduct public information sessions on law enforcement matters.
  • Worked closely with law enforcement to get the proper people in contact with them and assist them with locations of alarms.
  • Worked with the NCIC (National Crime Information Center) and LEADS (Law Enforcement Automated Data System) database's.
  • Executed daily operations of Dispatching Law Enforcement, Rescue, and Fire when an alarm came through on my computer.
  • Operate highly complex computers and telephone equipment to provide a lifeline to the public and law enforcement.
  • Placed calls for assistance to law enforcement, ambulance service, fire department and other appropriate agencies.
  • Maintained a strong working relationship with the State and County Law Enforcement agencies and surrounding city agencies.
  • Responded to other law enforcement agencies and maintained accurate log of all radio transmissions.
  • Assisted local law enforcement and campus police on a variety of criminal complaints.
  • Dispatch law enforcement, fire department or rescue units, when necessary.
  • Work directly with law enforcement of activity with passengers and drivers.
  • Can benefit me since my career focus is in Law Enforcement.
  • Dispatched calls for law enforcement, fire and ambulance.
  • Monitor, report, and document security events and coordinate responses with outside law enforcement or other Utility operations personnel.
  • Communicate with law enforcement, onsite security, and management during crisis situations.
  • Input and access information automated law enforcement systems.
  • Performed Criminal background checks from Law Enforcement Wanted Person Files.

Show More

10 Law Enforcement Jobs

No jobs at selected location

10. Dispatch System
demand arrow
high Demand
Here's how Dispatch System is used in Dispatcher jobs:
  • Schedule and dispatch drivers to appropriate locations, according to customer requests using computerized dispatch system.
  • Dispatched units through computerized dispatch system.
  • Used a computer-aided dispatch system, received emergency calls from the public requesting fire, medical or other emergency services.
  • Used a computer-aided dispatch system while supervising over forty drivers at once, and handled large volume of inbound calls.
  • Update company dispatch system with vehicle changes, driver changes, work requirements, driver time recording, etc.
  • Determine and assign the level of priority calls and enter the data into a computer-Aided dispatch system.
  • Relay road service requests to towing facilities via telephone, digital, and fax dispatch systems.
  • Track flights under tracking programs and work with GoldenHour dispatch systems for flight operations.
  • Dispatch couriers for specimen retrieval via two-way radio and company based dispatch system.
  • Used a computer aided dispatch system, XP and Microsoft Office.
  • Maintained computer- aided dispatch system to accomplish multiple tasks.
  • Assisted with testing of new computerized dispatch system.
  • Helped to launch Auto-Dispatch system for Houston area.
  • Worked with the CAD dispatch system.
  • Use of a computer-aided dispatch system.
  • Directed traffic over dispatch system.
  • Check Driver's progress (ETA's), using DECS Order Entry, and Dispatch Systems.
  • Utilized computer-aided dispatch system while multi-tasking in a fast paced dispatch office.
  • Updated load status in dispatch system with information provided by drivers Trained new employees on proper call handling procedures.
  • Utilized a Computer Aided Dispatch System, too effectively and efficiently "route" up to 100 service technicians.

Show More

1 Dispatch System Jobs

No jobs at selected location

11. Appropriate Locations
demand arrow
high Demand
Here's how Appropriate Locations is used in Dispatcher jobs:
  • Assisted technicians with installation of equipment to appropriate locations according to customer request, specifications and needs.
  • Scheduled and dispatched vendors or independent contractors to appropriate locations according to customer needs.
  • Scheduled and dispatched chauffeurs to appropriate locations using radios and telephone.
  • Administered all incoming calls, navigating customers to appropriate locations.
  • Dispatch taxi drivers to appropriate locations according to customer requests
  • Scheduled and dispatched workers to appropriate locations.
  • Dispatched emergency services to appropriate locations.
  • Dispatched fire personnel to appropriate locations and maintained contact via radio and ACES-FD (Automated Civil Engineer System Fire Department).
  • Schedule & dispatch animal control officers to appropriate locations according to customer's requests, specifications or needs by telephone.
  • Schedule and dispatch work crews and service trucks to appropriate locations according to customer requests, specifications, or needs.
  • Dispatched workers to appropriate locations according to customer requests, specifications, or needs, using radios or DADS unit.
  • Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations.
  • Schedule and dispatch technicians to appropriate locations according to customer needs; paying special attention to logistics.
  • Dispatch delivery personnel to appropriate locations according to customer's requests, specifications, or needs.
  • Use e-mail, phone or computer to send CHR's and vehicles to appropriate locations.
  • Schedule and dispatch drivers, send trucks to appropriate locations according to customer request.
  • Dispatch and Schedule residential trash recycle and yard waste drivers to appropriate locations.
  • Scheduled or dispatched drivers to appropriate locations, according to customer needs.
  • Dispatch local and OTR drivers to appropriate locations requested by customer.
  • Schedule and dispatch local truck drivers to appropriate locations.

Show More

12. Two-Way Radio
demand arrow
high Demand
Here's how Two-Way Radio is used in Dispatcher jobs:
  • Monitored computer and two-way radio for information regarding scheduling issues and field situations; notify field supervisor of situations requiring attention.
  • Utilized available communication medium, including two-way radio and/or incoming and outgoing telephone systems.
  • Organized, processed and disseminated information via two-way radio.
  • Operate standard office equipment as well as a two-way radio system to stay in constant contact with drivers.
  • Used CB, two-way radio, telephone, email and one on one communication to complete all tasks.
  • Operate switchboard, intercom and two-way radio to relay incoming, outgoing and interoffice calls and messages.
  • Operate two-way radio base stations; operate paging system as required; record radio communications as required.
  • Utilize maps, two-way radios, tablets, and proprietary software for daily operations.
  • Answer computer calls and communicate with van drivers on a two-way radio.
  • Relay messages and special instructions to technicians via two-way radio or telephone.
  • Operate two-way radios to communicate with the safety servers and the police.
  • Operate intercom, two-way radio, or public address.
  • Assisted with customer service support and two-way radio dispatch.
  • Transmitted assignments to workers using telephones, two-way radios.
  • Stayed in contact with drivers using two-way radio's.
  • Transmit and receive information over two-way radio system.
  • Schedule and dispatch tow calls using two-way radio.
  • Communicated with drivers using a two-way radio.
  • Answer multi-line phone system, dispatch technicians by two-way radio, receive payments by phone or through technician, inventory returned equipment
  • Answered Incoming Calls Emergency and Non-Emergency Ability to Use Numerical Code System Two-way Radio Monitored Digital and Pro-Con Fire/Burglar Alarm System Leadership

Show More

13. Service Vehicles
demand arrow
high Demand
Here's how Service Vehicles is used in Dispatcher jobs:
  • Dispatched ambulances and emergency service vehicles for 911 operations
  • Schedule and dispatch service vehicles to appropriate locations according to customer requests, specifications or needs, using radios or telephones.
  • Dispatched workers, equipment, or service vehicles to appropriate locations according to customer specifications or needs using D/2000 computer program.
  • Scheduled and dispatched workers, work crews, equipment and service vehicles to appropriate locations according to customer request and specifications.
  • Schedule and dispatch 7-10 workers, and service vehicles to appropriate locations using radio and phones.
  • Schedule and dispatch workers and service vehicles for delivery of materials rendered outside of the company.
  • Scheduled and dispatched employees, crews, teams, or service vehicles to appropriate locations.
  • Scheduled and dispatched workers, work crews, equipment and service vehicles to service locations.
  • Scheduled or dispatched workers or service vehicles to appropriate locations, according to customer requests.
  • Answer telephones and radios, dispatch service vehicles to members in need.
  • Coordinated towing and locksmith service by dispatching service vehicles to stranded motorist.
  • Dispatch workers and service vehicles, for the conveyance of passengers.
  • Schedule and dispatch workers or service vehicles to appropriate locations.
  • Provide a steady pace environment for all service vehicles.
  • Schedule the movement of all delivery and service vehicles.
  • Dispatched workers or service vehicles to calls.
  • Dispatched workers and service vehicles.
  • Schedule and dispatch service vehicles to customers monitor eta and pta prepare daily work and run schedule
  • Scheduled and dispatched workers, equipment, and service vehicles to tri-state area locations.
  • Scheduled workers and service vehicles Advised personnel about traffic problems Secretarial work

Show More

14. Fire Departments
demand arrow
high Demand
Here's how Fire Departments is used in Dispatcher jobs:
  • Responded to emergency calls by providing critical information to police and fire departments.
  • Assist local fire departments and emergency medical technicians.
  • Dispatched Deputies from the Sheriff's Department, EMS and the local Fire Departments to area 911 calls and emergencies.
  • Dispatch guards, police officers or the fire departments closest in the area for emergency and non-emergency related events.
  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
  • Answered calls from complainants and dispatched the information to officers, ambulances and fire departments in the field.
  • Dispatched city and county law enforcement, ambulance, and fire departments; answered all 911 calls
  • Dispatched calls/E-911 system for all City, County, and Fire Departments, Ambulance Service.
  • Answered non-emergency and 911 emergency calls and dispatched either police or fire departments.
  • Answered emergency calls, reported calls to Officers, fire departments and ambulances.
  • Provide communication and support services to the police, fire departments.
  • Communicated with local police and fire departments during calls for service.
  • Answer 911 calls and dispatch Law Enforcement, EMS and Fire Departments
  • Routed dispatch calls to police and fire departments as appropriate.
  • Dispatched emergency calls to fire departments and ems squads.
  • Dispatch ambulance and fire departments.
  • Collect pertinent information from callers and disseminate the info to responding units Operate radio systems for the police and fire departments.
  • Dispatched for numerous York County Police and Fire Departments Worked within a team to prioritize 911 calls and non-emergency services
  • Dispatch for Countywide EMS and 12 full time and volunteer Fire Departments.
  • Verify alarms Dispatch police and fire departments Type up service tickets for dealers Place fire and burglar alarm systems on test

Show More

2 Fire Departments Jobs

No jobs at selected location

15. Police Department
demand arrow
average Demand
Here's how Police Department is used in Dispatcher jobs:
  • Assisted City of Greeley Police Department Captain in implementing Cost Sharing Project designed to equalize county-wide fiscal responsibility.
  • Received/Dispatched emergency tows for Fountain Police Department and State Patrol quickly/accurately.
  • Dispatch for Bryan Police Department, Bryan Fire Department, Brazos County Sheriff Office, and Brazos County Volunteers Fire Department.
  • Greet people who came to the Kansas State University Police Department and direct them to the office they need to go.
  • Provided access to officer throughout various areas that were secured through the police department through a lock and unlock system PreScale
  • Dispatched tow trucks to accidents per state/local police departments, flat tires, breakdowns, and unauthorized parking.
  • Coordinate investigative response with various agency including NCIS, local police departments, and higher authority when required.
  • Received all emergency and non-emergency phone calls to the campus police department and fielded them accordingly.
  • Allow unauthorized persons access into the police department during regular business hours and after hours.
  • Use 900 and 10 codes to communicate with guards and the police department.
  • Dispatched the police department EMS & Fire Department for residential and commercial alarms.
  • Managed and resolved with complaints that walked into the police department.
  • Answer 911 calls and all other police department non-emergent phone lines.
  • Helped with CALEA certification for the University Police Department.
  • Prioritized calls and routed them to the appropriate police department, fire or emergency medical dispatch using voice and computer systems.
  • Answer calls for the GVSU police department regarding AGP, Emergencies, Lost and Found, Campus Safewalks, ECT.
  • Dispatch emergency and non-emergency calls for Bullitt County EMS, 6 Fire Departments and 8 police departments.
  • Dispatched drivers to different locations throughout the Metroplex Including calls from local police department.
  • Major Functions Answering incoming calls to the police department.
  • Answered multi-phone calls for the police department.

Show More

2 Police Department Jobs

No jobs at selected location

16. CAD
demand arrow
average Demand
Here's how CAD is used in Dispatcher jobs:
  • Answered 911 calls, put calls into CAD system, dispatched correct personnel to emergencies, extensive work on computer systems.
  • Answer emergency and non emergency lines, dispatched calls for service, entered police reports into CAD system.
  • Received reports of incidents, assigned case numbers and entered the information into the CAD system.
  • Observe and operate the Supervisory Control and Data Acquisition System (SCADA) and associated functions.
  • Worked with a Microsoft based computers and CAD systems 100 percent of the time.
  • Used software tools including: CAD systems, Radio systems, CJIS systems.
  • Dispatched calls for enhanced 911, Fire/Rescue units, and ambulances via CAD.
  • Used NCIC to enter data knowledge of CAD while dispatching emergency calls.
  • Enter all information in the appropriate fields of the CAD.
  • Keep track of all ambulance activity on a CAD system.
  • Entered calls into the computer-aided design (CAD) system.
  • Utilized CAD software for logging technicians into unmanned toll plazas.
  • Maintain communication through telephone, radio, and CAD.
  • Communicate between the three Falcon Aviation Academy locations.
  • Used CadView for dispatching and searching address databases
  • Processed dispatch card onto CAD system.
  • Answer Phones, Entered All Calls Into CAD System.
  • Answer phone calls send units to calls enter information into a CAD system handle high stress calls in a timely manner
  • Certified on West Virginia Automated Police Network Use emergency dispatch equipment, and enter information into the CAD system.
  • Authorized to use DEMERS and Wilmington Fire Board CAD, emsmanager.com scheduling.

Show More

17. Dispatch Workers
demand arrow
average Demand
Here's how Dispatch Workers is used in Dispatcher jobs:
  • Schedule or dispatch workers and/or equipment according to specifications.
  • Dispatch workers to appropriate locations according to customer requests.
  • Schedule and dispatch workers/service vehicles to appropriate locations.
  • Schedule and dispatch workers to appropriate locations according to customer requests, specifications, or needs, by use of telephones.
  • Schedule and dispatch workers, work crews, equipment to appropriate locations according to specifications or needs using two-way radios.
  • Schedule and dispatch workers for installations, service, or emergency repairs rendered outside the place of business.
  • Schedule and dispatch workers, Inserted calls into the computer to e dispatched out to officers.
  • Schedule and dispatch workers, service vehicles, and equipment to transport passengers or materials.
  • Dispatch workers and stay in contact with them through spectra links.
  • Scheduled dispatch workers, for normal and emergency service to retailers.
  • Dispatch workers, to the appropriate locations, using radios
  • Dispatch workers to fix the nipples on oil rigs.
  • Dispatch workers to investigate alarms, and coordinate coverage.
  • Received and transmitted messages from customers to dispatch workers.
  • Dispatch workers work crew's equipment.
  • Schedule drivers and/or dispatch workers.
  • Schedule or dispatch workers to appropriate locations Arrange for necessary repairs to restore service and schedules.
  • dispatch workers to there job.
  • Answer phones -Organize information given -Dispatch workers
  • Answer inboud call professionally * Schedule and dispatch workers and service vehicles for customers * give trip quotes

Show More

18. Address Questions
demand arrow
average Demand
Here's how Address Questions is used in Dispatcher jobs:
  • Provided customer service to clients and customers in order to address questions, problems, and requests for service or equipment.
  • Confer with students or supervising personnel to address questions, problems, and requests for service or rental of aircraft.
  • Confer with customers or supervising personnel to address questions, problems, or requests for delivery product and arrive times.
  • Conferred with clients' or supervising personnel to address questions, problems, or requests pertaining to service or equipment.
  • Communicated with city officials to address questions and concerns and ensured that issues were reported to management for resolution.
  • Conferred with Remote Center Technician in order to address questions, problems, and requests for service and equipment.
  • Communicate with Patients as well as Supervising Personnel to address questions, problems or requests for service or equipment.
  • Confer with customers or drivers in order to address questions, problems, and requests of clients.
  • Confer with customers or personnel to address questions, problems, and requests for delivery of merchandise.
  • Confirmed with patients and supervising personnel to address questions, problems, and requests for transportation.
  • Confer with customers to address questions, problems, or requests for service at landfill.
  • Network and confer with supervisors to address questions, escalations and work order special requests.
  • Work with customers to address questions, problems, or requests for service or equipment.
  • Confer with customers and supervising personnel to address questions, problems, and request.
  • Conferred with patients and customers to address questions, problems and requests for service.
  • Communicated with customers or supervising personnel to address questions, and or problems.
  • Work with drivers to address questions, problems, and requests for service.
  • Confer with customers and personnel in order to address questions and problems.
  • Listen and address questions and concerns in appropriate manner.
  • Confer with clients or supervising personal to address questions, problems,or up to date information about product.

Show More

19. Emergency Situations
demand arrow
average Demand
Here's how Emergency Situations is used in Dispatcher jobs:
  • Identified appropriate personnel and equipment needed in emergency situations.
  • Dispatch serviceman to assist customers and emergency situations.
  • Provide assistance by telephone in emergency situations E911
  • Determined locations of emergency situations.
  • Maintained information regarding wanted persons, stolen property, vehicle registration, stolen vehicles, missing persons and emergency situations.
  • Dispatch police, fire, rescue and public works equipment and personnel to emergency or non-emergency situations as needed.
  • Greeted and assisted the public Aided the community with emergency and non-emergency situations, providing the appropriate assistance.
  • Communicate with department employees, dispatching to needed locations to respond to routine requests or emergency situations.
  • Do off duty recall of base service, in response to various emergency situations that occur.
  • Dispatched personnel according to written schedules and work orders, or as required by emergency situations.
  • Assist in emergency situations by dispatching the police, fire department or ambulance as needed.
  • Assess requirements of emergency situations, logged and dispatched to proper personal in the field.
  • Dispatched emergency and non emergency situations to patrolmen, answer phones and office duties.
  • Responded to remote alarm sensor codes for City Banks in emergency situations.
  • Check on the safety of the deputies responded to emergency situations.
  • Coordinate shop and 911 efforts during breakdowns and emergency situations.
  • Assist Fire and Ambulance dispatching for emergency situations.
  • Triaged emergency situations and made sure appropriate people responded.
  • Answer phone calls and deal with an emergency situations.
  • Performed intubations, administration of advanced life saving medications in emergency situations Monitoring and stabilizing patients during transport

Show More

4 Emergency Situations Jobs

No jobs at selected location

20. Ncic
demand arrow
average Demand
Here's how Ncic is used in Dispatcher jobs:
  • Provided NCIC information to officers as needed
  • Entered wanted persons, stolen property, missing persons, etc into the National Crime Information Center (NCIC) system.
  • Answered and sent HIT CONFIRMATION and RESPONSES to agencies through the National Crime Information Center (NCIC) system.
  • Operated a NCIC/NMCIC computer terminal, checking for wants, warrants, vehicle registration, and driver license status.
  • Utilized HazMat material and resources, NCIC and FCIC computers, and an active peer support member.
  • Worked with Texas Crime Information Center (TCIC) and National Crime Information Center (NCIC).
  • Trained in the use of TCIC/NCIC computer systems and completed background checks request by Patrol Officers.
  • Run people through NCIC for warrant checks, suspended licenses, etc.
  • Trained in using the National Crimes Information Computer (NCIC).
  • Create work schedules Validation reviews for audits TCIC/NCIC basic instructor TCOLE instructor
  • Certified in Dispatching and NCIC through the Virginia State Police.
  • Enter warrants, missing person, and stolen vehicles.TCIC/NCIC CERTIFIED.
  • Monitored NCIC system and checked registrations and drivers' licenses.
  • Enter and manage records in NCIC and ACJIS systems.
  • Run information on NCIC system.
  • Worked with TCIC / NCIC on a daily basis.
  • Enter 10 Minute Hits into NCIC.
  • Dispatch Calls The Appropriate Public Safety Officers * Processed all NCIC Calls, Dispatch Officers to Respond to NCIC Calls.
  • Certified on NCIC Georgia State computer for information needed by deputies or investigators, ceritfied to submit breathalyzer on intoximeter.
  • Answered incoming calls including Emergency calls Dispatched officers to important calls Worked with FCIC/NCIC Worked with the DAVID SYSTEM

Show More

21. High Volume
demand arrow
average Demand
Here's how High Volume is used in Dispatcher jobs:
  • Evaluated a high volume of incoming calls to determine the nature and urgency of the call then dispatch them appropriately.
  • Responded to a high volume of phone lines for Corporate & City Bank sites on a day- to-day basis.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Maintained a calm, professional demeanor when faced with high demand, high volume workloads.
  • Arrange high volume of ambulance transport for TDCJ offenders for various types of emergencies.
  • Worked in a fast paced environment in an inbound high volume call center.
  • Answer high volume of phone calls; handling 100-200 calls during peak hours.
  • Supported office staff with a high volume and other clerical duties.
  • Administer high volume of telephone inquiries for all departments.
  • Handle high volume incoming calls both emergency and non-emergency.
  • Assisted clients in a high volume call center.
  • Operated in a high volume call center.
  • Answer high volume phone calls/emails.
  • Provided excellent internal and external customer service by providing support in regards to answering high volume phone and computer communications.
  • Answered high volume of incoming calls and emails from technicians for a Comcast subcontractor in a fast paced environment.
  • Handled all client calls requiring limousine services Communicate high volume of calls between drivers and client base
  • Handled a high volume of incoming priority alarm calls Dispatched calls to the appropriate response agencies
  • Managed day to day activities for a Las Vegas high volume call center recovery office.
  • Organized, routed and dispatch messenger cars efficiently Kept dispatch log for high volume service
  • Dispatch high volumes of calls, answer 8 line phone, use tops dispatch

Show More

22. Telephone Calls
demand arrow
average Demand
Here's how Telephone Calls is used in Dispatcher jobs:
  • Demonstrated outstanding telephone etiquette while handling large volumes of telephone calls.
  • Answered telephone calls providing general information about services and prices.
  • Answered telephone calls using correct salutations and telephone etiquette.
  • Answered telephone calls to assist computer users encountering problems.
  • Answer customer telephone calls regarding existing accounts.
  • Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
  • Assist the public in a variety of 911/emergency telephone calls; dispatch for Police/Fire/EMS; working 2nd and 3rd shifts.
  • Maintain continuous communication via telephone calls, texts, and email with the service technicians.
  • Answered all inbound telephone calls and coordinated appointments with clients and staff accordingly.
  • Take passenger telephone calls as needed to resolve trip or schedule conflicts.
  • Answer telephone calls from customers regarding service issues, complaints and concerns.
  • Answered telephone calls to answer questions and provide information during non-business hours.
  • Receive, screen and route incoming telephone calls and inquires as needed.
  • Receive inbound telephone calls from customers booking reservations and service.
  • Answered incoming telephone calls for vehicle assistance.
  • Receive and prioritizes all incoming telephone calls.
  • Answered technician telephone calls promptly and in an appropriate manner.
  • managed incoming and outgoing telephone calls from technicians and customers.
  • Answer telephone calls from different indiviuals who need assistance.
  • Answer 911 and non-emergency telephone calls Prioritize and dispatch incoming calls Provide information and help to the citizens of the area

Show More

23. Service Technicians
demand arrow
average Demand
Here's how Service Technicians is used in Dispatcher jobs:
  • Respond to customer service requests by prioritizing and dispatching service requests to available installation or service technicians.
  • Verified and tracked subscriber complaints through database with frequent conversations between service technicians and subscribers.
  • Managed Service Technicians daily schedules and dynamically dispatched technicians as service calls were completed.
  • Provided technical support when service technicians are installing/testing/upgrading alarm systems.
  • Provided information and prepared routes for Service Technicians.
  • Dispatched service technicians on a timely basis
  • Monitored service work orders to ensure all Field Service Technicians are maintaining a certain level of efficiency throughout the day.
  • Dispatch of service technicians with focus on minimizing radio hold time and talk time and maximizing technician labor and productivity.
  • Dispatch technicians from office or from home to first call, debrief service technicians after completion of each call.
  • Communicate with service technicians, managers, and customers throughout the day to provide excellent customer service.
  • Verified the on call schedule for service technicians was accurate and communicated to all required personnel.
  • Dispatch large volumes of unassigned work orders to Field Service Technicians through real-time dispatching system.
  • Receive calls from customer and send service technicians & prepare invoices & send them out.
  • Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed.
  • Received inbound calls from customers and service technicians concerning warranty claims.
  • Assisted head dispatcher with all service calls to service technicians.
  • Assist service technicians with mapping and locating gas lines.
  • Maintain the on call schedule for service technicians.
  • Dispatched service technicians to service calls.
  • Prepared next days work for both office personnel as well as service technicians.

Show More

24. Emergency Services
demand arrow
average Demand
Here's how Emergency Services is used in Dispatcher jobs:
  • Dispatch alarm signals to appropriate emergency services as well as notifying specific customer designated contacts.
  • Analyzed situations to assist in resolving problems, providing information and dispatching emergency services.
  • Followed questioning protocols to ensure prompt and efficient dispatch of needed emergency services.
  • Monitor residential and commercial security systems and dispatch appropriate emergency services.
  • Monitor radio system and ensure appropriate response from emergency services.
  • Coordinated Emergency services (Fire, EMS, Police) in response to Fire, Medical, Traffic Accidents, Etc.
  • Direct emergency services to all accidents, fires, injuries, roadside assistance and gasoline spills.
  • Receive emergency calls from the public requesting police, fire, medical or other emergency services.
  • Handled large volume of calls in fast-paced environment, dispatched emergency services as needed.
  • Receive and respond to a variety of emergency and non-emergency services and complaints.
  • Supported fire, medical, police and other emergency services as needed.
  • Dispatched emergency services in response to calls from residents of the community
  • Ensured callers were routed to other appropriate emergency services.
  • Fire, medical, or other emergency services.
  • Assigned and coordinated emergency services when necessary Dispatch Police, Fire/EMS,
  • Take incoming emergency calls for Pinal County and route the appropriate emergency services including fire, medical and law enforcement.
  • Dispatched Police, Fire, and Emergency Services as a part time/on call employee of the town of Charlton.
  • Answered phone calls in regards to emergency services pertaining to hospitals, doctor offices, HVAC, ect.
  • Answered incoming emergency calls and dispatched the proper emergency services department to location (i.e.
  • Alarm Monitor Eagle Systems Fort Benning Monitor of emergency services alarm system.

Show More

2 Emergency Services Jobs

No jobs at selected location

25. GPS
demand arrow
average Demand
Here's how GPS is used in Dispatcher jobs:
  • Dispatch call center associate, GPS Dispatching, Filing Information, Customer Service, Problem Solving, and Time Management.
  • Track all units on a GPS system while always being aware of their location and status.
  • Located customers in the GPS system and managed to dispatch a technician via phone.
  • Maintain GPS tracking on those drivers assigned to current reservations to ensure timeliness.
  • Access electronic GPS systems to look up driver's locations and the availability.
  • Utilized GPS system to track location of technicians in route to repair location.
  • Used GPS tracking system to ensure field technicians were in assigned areas.
  • Monitor and record movement, and location of buses using GPS tracking.
  • Enter stops on drivers GPS system through Sage Quest program.
  • Monitor drivers through Global Positioning Satellite (GPS) system.
  • Managed daily operations of 25 drivers and GPS tracking.
  • Job duties include GPS installation and monitoring of fleet.
  • Dispatched tow trucks to proper location using GPS technology.
  • Assist field staff with GPS coordinates.
  • Answer Phones, Check Routes, Customer Service, Load & Unload Trucks, GPS, Computer Work
  • Dispatch and schedule Drivers for School routes and chartered trips, perform data entry, customer service and GPS monitoring.
  • company 2 way radios; and GPS software for company asset tracking.
  • Examine GPS data and evaluates driver time management at location.
  • Track loads on a integrated GPS system and database.
  • Use GPS system programming to locate nearest tech for entrapments and other elevator repair issues.

Show More

26. Outbound Calls
demand arrow
average Demand
Here's how Outbound Calls is used in Dispatcher jobs:
  • Notified customers through outbound calls to verify and dispatch on emergency signals with police/fire/medical agencies.
  • Provided response to outbound calls and evaluated emergency signals.
  • Initiated outbound calls to customers while drivers are on-site/location.
  • Interfaced with FEMA customers via inbound or outbound calls for sole purpose of resolving routine and complex problems with trailers/services.
  • Answer incoming calls and place outbound calls to find trucks for freight which the salespersons were contracted to move.
  • Remain calm at all times while taking incoming calls, outbound calls and radio transmissions.
  • Make outbound calls when necessary to assist with scheduling needs and customer satisfaction.
  • Preformed excellent customer service on inbound and outbound calls to clients and employees.
  • Make Outbound Calls Throughout the Day in Order to Book Available Freight.
  • Executed daily operation of inbound outbound calls and give job location
  • Trained & supervised the new hire in & outbound calls.
  • Schedule maintenance, inbound and outbound calls, locations specialist
  • Manage inbound and outbound calls with subscribers and dealers.
  • Initiated outbound calls to customers and police agencies.
  • Handle inbound and outbound calls.
  • initiate outbound calls to customer while drivers are on site Assuring quality service.
  • Placed outbound calls to customers both pre-and post-service.
  • Operated 2-way radios,inbound and outbound calls.
  • Call Center Inbound and outbound calls.
  • Handled inbound and outbound calls Coordinated field resources Confirmed, canceled and setup appointments for customers

Show More

27. Customer Complaints
demand arrow
average Demand
Here's how Customer Complaints is used in Dispatcher jobs:
  • Provided accurate and timely information to supervisors regarding any unresolved issues and customer complaints.
  • Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
  • Handled customer complaints or directing to appropriate department customer service.
  • Resolve transportation conflicts and handle unusual and difficult customer complaints.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Handled customer complaints and billing concerns to customer satisfaction.
  • Directed investigations to verify and resolve customer complaints.
  • Handled customer complaints and offered suitable proper solutions.
  • Ensured pick-up and delivery of U.S. mail throughout Germany; received customer complaints, and incident reports.
  • Resolved all customer complaints and concerns behalf of missed stops, damaged property and clients.
  • Answer telephone and take messages accordingly, Direct incoming calls and handle customer complaints appropriately.
  • Cultivated a calm atmosphere while resolving and providing solutions for tenant and customer complaints.
  • Deal with customer complaints, making sure corrective actions are put into place.
  • Resolve customer complaints as requested via call center request.
  • Handle first hand customer complaints.
  • Coordinated with freight forwarders to expedite international shipments Handled customer complaints personally to verify they were properly handled.
  • Resolved customer complaints, trained coworkers on filling out paperwork, Upgraded IPad's, worked with home office IT department.
  • Resolve and respond to Customer complaints and inquiries via email or fax Assist with Payroll.
  • Maintained great customer service by handling customer complaints in a timely manner.
  • Entered company data Resolve customer complaints Assist other employees with issues

Show More

1 Customer Complaints Jobs

No jobs at selected location

28. Dispatch Information
demand arrow
average Demand
Here's how Dispatch Information is used in Dispatcher jobs:
  • Coordinated and utilized technical and computer expertise to ensure proper and accurate dispatch information to all necessary personnel.
  • Organize and clearly communicate dispatch information to other dispatch colleagues.
  • Dispatch information to various agency personnel.
  • Record and maintain files or records of services performed, charges, expenses, inventory, and other dispatch information.
  • Recorded and maintained files on expenses, services, inventory, charges, customer request and other dispatch information.
  • Record and maintain files and records of customer requests, customer list, inventory of equipment and dispatch information.
  • Recorded and maintained customer request records, services performed, expenses and inventory data, and dispatch information.
  • Record and maintain files and records of customer requests, services performed, and other dispatch information.
  • Recorded and maintained records of dispatch information within 24 hour calling center comprised of 3 shifts.
  • Update Dispatch Information Binders with important memos, policies and schedules when they are sent out.
  • Recorded and maintained technician records regarding customer requests, charges, and other dispatch information.
  • Performed, charges, expenses, inventory, and other dispatch information.
  • Dispatch information to Police and Fire personnel via radio and computer terminals.
  • Recorded and maintained files of work services or other dispatch information.
  • Recorded and maintained records for dispatch information, ran shipping reports.
  • Recorded and maintained records of customer requests, dispatch information.
  • Use a two way radio to dispatch information to drivers.
  • Dispatch information about clients to drivers.
  • Recorded and maintained files or records of customer requests other dispatch information Prepared daily work and run schedules, accountant for payroll
  • Provided drivers with dispatch information utilizing satellite system Coordinated compatible replacement trailers for assignments that developed D.O.T.

Show More

29. Dispatch Calls
demand arrow
average Demand
Here's how Dispatch Calls is used in Dispatcher jobs:
  • Dispatch calls to techs and answer inbound calls with customers as well as to send daily reports and excel grids.
  • Monitor status and dispatch calls for service to sometimes as many as 70 Officers on the street.
  • Operate two way radio dispatch calls via radio and communicate with Officers on the radio.
  • Receive and Dispatch calls of service to Officers in or around Baylor University.
  • Dispatch calls to six carts that pick up the elderly and disabled persons.
  • Dispatch calls received from Logistic Company that Truck and Trailers disabled.
  • Answer phones and work calendars to dispatch calls to plumbers.
  • Answer phone calls, dispatch calls to correct driver.
  • Dispatch calls to appropriate trucks to ensure swift response.
  • Handle radio dispatch calls to 3 separate drivers.
  • Log all dispatch calls to log books.
  • Dispatch calls to residential recycling drivers.
  • Dispatch calls for hospital and doctors
  • Dispatch calls to Fleet Drivers.
  • Dispatch calls via radio communication.
  • Receive incoming calls for Police/Fire/EMS in county limits Dispatch calls to Police/Fire/EMS
  • Dispatch calls to sub contract drivers to pick up lab specimens, and deliver them to different medical facilities.
  • Dispatch calls to fire and police Number - (228)-863-7292
  • Answer phones Dispatch calls Data entry
  • Dispatch calls to drivers * Set appointments * Answer heavy phone lines * Oversee 8+ drivers *Dispatch calls

Show More

30. Customer Calls
demand arrow
low Demand
Here's how Customer Calls is used in Dispatcher jobs:
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment with tack and professionalism.
  • Dispatch customer calls for missed papers and carrier shortages to drivers and made sure all complaints are delivered in timely manner.
  • Received customer calls and either assisted the customer or transferred their calls to an appropriate person to assist.
  • Recognized, documented, and informed the supervisor regarding the trends in internal and external customer calls.
  • Maintained regular contact with technicians to provide support or adjust service levels based on customer calls.
  • Answer customer calls and respond to questions, orders, complaints and resolve their problems promptly.
  • Answered a constant flow of customer calls with up to 20 calls in queue per minute.
  • Logged customer calls into software and solely managed drivers to provide prompt and friendly service.
  • Process incoming customer calls, maintained logbooks, routing schedules, and driver's payroll.
  • Answered and routed incoming customer calls to the right locations to ensure customer satisfaction.
  • Provide the best solutions as possible to every situation a customer calls with
  • Recognized, documented and alerted the supervisor of trends in customer calls.
  • Evaluate customer calls and assign the best technician to each service appointment.
  • Answered a constant flow of customer calls with calls in queue.
  • Transferred customer calls with complex inquiries to appropriate staff.
  • Received large volumes of incoming customer calls.
  • Responded and handled customer calls regarding electrical outages in their areas Dispatched servicemen to outages
  • Direct customer calls or inquiries to the appropriate department utilizing a multi functional phone line switch board.
  • Handle high load of customer calls and emergencies in a timely manner.
  • Answer Customer Calls Dispatched workers to Jobsites Called Customers to check on worker Created Job Orders Visited Customers on weekly basis

Show More

31. Troubleshoot
demand arrow
low Demand
Here's how Troubleshoot is used in Dispatcher jobs:
  • Provide customer education and in-depth troubleshooting for efficient, professional, and courteous resolution focusing on customer satisfaction and retention.
  • Dispatched emergency services, assisted customers with troubleshooting, general office duties.
  • Provide technical client support for troubleshooting alarm system issues ensuring timely solutions.
  • Scheduled/coordinated repairs & troubleshooting calls.
  • Maintained and improved service by listening to customer's description of issues; diagnosing and/ or troubleshooting problems.
  • Worked with customer care to provide customer service and tech support to Frontier customers for troubleshooting.
  • Provide troubleshooting to customers, service providers, call centers, warehouses, and transportation centers.
  • Support basic network and desktop support and troubleshooting to home, businesses and residential customers.
  • Utilized remote desktop control software to troubleshoot and resolve client issues where time allowed.
  • Used Excel spreadsheets to manage customer service calls and the execution of troubleshooting equipment.
  • Achieved high customer satisfaction for billing inquiries, customer concerns and troubleshooting.
  • Worked with service center associates to help troubleshoot system malfunctions and exceptions.
  • Dispatch trucks, billing, customer service, troubleshoot, general clerical
  • Performed remote troubleshooting for Epson T-88 printers and Dell Office printers.
  • Dispatch Technicians for Trouble Calls and Installs * Pre-Call Customers to troubleshoot
  • Provided in office support to technicians who were troubleshooting customer problems.
  • Maintain and troubleshoot the station phone system to remain operational.
  • Assist field technicians with assignments and troubleshoot equipment.
  • Created web based troubleshooting diagram for co-workers.
  • Pre-called customers to verify home and troubleshoot on the phone using system tools and technical knowledge to avoid unnecessary truck rolls.

Show More

32. Alarm System Calls
demand arrow
low Demand
Here's how Alarm System Calls is used in Dispatcher jobs:
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, and emergency ambulance.
  • Receive incoming emergency and non-emergency telephone or alarm system calls and notifying proper personnel.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergencies on campus.
  • Received inbound telephone or alarm system calls regarding emergency and non-emergency situations.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police, and dispatch the needed officers for the situation.
  • Received incoming telephone or alarm system calls.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency services Provide emergency medical instructions to callers.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency situations Record details of calls, dispatches, and messages.

Show More

33. ETA
demand arrow
low Demand
Here's how ETA is used in Dispatcher jobs:
  • Described product to customers and accurately explained details and care of merchandise.
  • Receive incoming calls and accurately record towing details.
  • Maintain accurate detailed records in database.
  • Recorded and review details of calls, dispatches and messages; and relayed information to emergency sites and law enforcement agencies.
  • Communicated all relevant details of the pickup and or delivery to the courier and customer to ensure proper execution.
  • Take client ETA calls and communicates issues with drivers under the orders of the Operations Supervisor and Division Manager.
  • Produce accurate work and give attention to detail, as well as problem solve and apply independent judgment.
  • Experience with situations that were stressful, passed along information to proper authorities with details.
  • Input daily entries in database and perform clerical/admin duties for interpretation request tracking and services.
  • Handled customer inquiries about shipments concerning travel time and ETA's to their customers.
  • Calmed individuals in time of crisis, obtained and recorded detailed information.
  • Managed detailed log of all reports and provided updates to management.
  • Drawled out detailed directions and maps for each dispatched order.
  • Communicate ETA's from drivers to give to passengers.
  • Record details of calls, dispatches, and messages.
  • Created circuit routes using Meta-Solve database.
  • Read bills of lading to determine assignment details Respond to questions and concerns about service, and escalate calls appropriately.
  • Called customers giving ETAs on technicians and following up on appointments.
  • Dispatch and schedule technicians Assist with payroll and account payment review Successful in retail sales and providing outstanding customer service
  • Provided customer service Check drivers ETA Took Orders Answer calls Made deliveries

Show More

34. Weather Conditions
demand arrow
low Demand
Here's how Weather Conditions is used in Dispatcher jobs:
  • Monitored and updated drivers on conditions including accidents, congestion and weather conditions.
  • Monitored and updated workers on conditions including weather conditions.
  • Managed airport related job responsibilities in extreme weather conditions.
  • Monitored weather conditions and radio activity.
  • Monitor weather conditions and road temperatures.
  • Advise personnel about live traffic, accidents, weather conditions, flight information, and other areas as well.
  • Helped calculate en route times, climb rates, and recommended flight levels based upon current weather conditions.
  • Conveyed to all vendors and independent contractors within route territories about traffic and weather conditions.
  • Keep drivers updated on current traffic and weather conditions on their daily schedule route.
  • Advised personnel about traffic issues; congestion, weather conditions, and other hazards.
  • Stay abreast of adverse weather conditions in order to relay to field.
  • Communicate with pilots about flight status, routing, and weather conditions.
  • Arrange for extra taxis in case of accidents or weather conditions.
  • Monitor weather conditions and weather systems to notify drivers and managers.
  • Communicated all emergencies and delays due to inclement weather conditions.
  • Drive in safe speed according to weather conditions.
  • Advised personnel about traffic and weather conditions.
  • Advise delivery personnel about weather conditions, accidents, congestions, and other specifications.
  • Advised workers about traffic problems, accidents, congestions, and weather conditions.
  • Advised vehicle operators of route and traffic problems such as construction, accidents,consgestion, weather conditions.

Show More

35. Necessary Repairs
demand arrow
low Demand
Here's how Necessary Repairs is used in Dispatcher jobs:
  • Demonstrated creativity and troubleshooting skills to determine necessary repairs.
  • Schedule and dispatch workers and service vehicles to appropriate locations for necessary repairs according to customer needs.
  • Maintained continuous communication channels between staff and towing companies in the event of necessary repairs or tows.
  • Scheduled and dispatched plumbers to perform leak detection and necessary repairs for home owners and commercial businesses.
  • Handled dispatch of cable technicians and arranged necessary repairs in order to restore service and schedules.
  • Arranged for necessary repairs to customers equipment in order to restore services and maintain customer schedules.
  • Receive or prepare work orders and arrange for necessary repairs to restore service and schedules.
  • Arrange for necessary repairs in order to restore services to multiple units and accounts.
  • Arrange necessary repairs and work orders in order to restore service to vehicles.
  • Correspond with our lease partner to coordinate necessary repairs or correct equipment violations.
  • Prioritized work tickets for necessary repairs in order to restore services.
  • Arranged for necessary repairs to cabs in order to restore service.
  • Arrange for necessary repairs to restore service and schedules.
  • Arrange for necessary repairs to restore service to equipment.
  • Arrange for necessary repairs; under warranty or not.
  • Arrange for necessary repairs on vehicles and equipment.
  • Arrange for necessary repairs to vehicles.
  • Receive all parts into the office and follow-up with customers to setup times for the technician to make necessary repairs.
  • Assign work to staff or employees and communicate technical information Arrange for necessary repairs to restore service and schedules.
  • Arrange for necessary repairs to equipment whether it be schedule repair in Shop or call for road service.

Show More

36. Radio Traffic
demand arrow
low Demand
Here's how Radio Traffic is used in Dispatcher jobs:
  • Regulated radio traffic and offered on-the-job training in radio communications.
  • Monitor radio traffic; call necessary emergency response units (police, fire, and ems) Call necessary maintenance personnel.
  • Learned Federal Communications Commission radio traffic guidelines, fire system procedures, sexual assault response, and other relevant processes.
  • Recorded detailed notes of every phone call, all radio traffic, any walk-ins and fire alarms.
  • Handle two-way radio communication with police, fire and medical units and documenting all radio traffic.
  • Radio traffic varied from alarm responses, employee status, and clocking in and out.
  • Dispatch and monitor radio traffic and location information of up to 5 to 10 drivers.
  • Take all scheduling and driver complaints, handle heavy phone and radio traffic.
  • Answered emergency calls and handling radio traffic, took walk in complaints.
  • Answer and respond to all incoming phone calls and radio traffic.
  • Logged all radio traffic according to FCC rules and regulations.
  • Dispatched deputies to calls and managed radio traffic and requests.
  • Monitored radio traffic and took phone calls for the DPS.
  • Handle radio traffic and requests from officers in the field.
  • Handled incoming telephone calls and radio traffic calls.
  • Handle all E911 calls and radio traffic.
  • Maintained high volume of radio traffic calls.
  • Handle heavy phone and radio traffic.
  • Radio traffic skills and control.
  • Major Accomplishments Managed calls and radio traffic to and from DPS Certified trainer of DPS employers

Show More

37. Equipment Locations
demand arrow
low Demand
Here's how Equipment Locations is used in Dispatcher jobs:
  • Oversee all communications within specifically assigned territories, personnel and/or equipment locations and utilization in order to coordinate service and schedules.
  • Monitored personnel and/or equipment locations and utilization in order to coordinate service.
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Monitor personnel and equipment locations/utilization to coordinate service and schedules.
  • Monitor personnel/equipment locations and utilization to coordinate service and schedules.
  • Monitor equipment locations and operations to coordinate service and schedules.
  • Evaluate equipment locations and utilization to coordinate service and schedules.
  • Monitored personnel and equipment locations within Cleveland Hopkins Airport.
  • Track equipment locations to facilitate emergency response efforts.
  • Utilize equipment tracking software to identify equipment locations.
  • Monitored service technicians and equipment locations.
  • Monitor equipment locations and coordinate deliveries.
  • Manage daily logs and DOT's Monitor personnel and equipment locations and utilization in order to coordinate service and schedules.
  • Take inventory on all wheelchairs within the airport, oversee all communications and Monitor personnel or equipment locations.
  • Clock all personnel in and out daily; keep track of all equipment locations and employee locations.
  • Monitor equipment locations and progress of tugs and barges using GPS computer system.
  • Receive or prepare work orders and monitor personnel or equipment locations.
  • Keep track of all equipment locations and employee locations.
  • Monitor personnel or equipment locations.FIELD OF INTERESTS Warehouse Teller
  • record time sheetsanswer incoming callsfilingmonitor equipment locations

Show More

38. Restore Service
demand arrow
low Demand
Here's how Restore Service is used in Dispatcher jobs:
  • Handled job updates arranging for necessary operational repairs to restore service and schedules.
  • Provide service personnel and necessary information to restore service.
  • Schedule and dispatcher workers to designated locations restore service.
  • Confer with Ryder Maintenance shop about Ottawa issues to arrange for necessary repairs in order to restore service and schedules.
  • Handle all problems that may disrupt service, and arrange for repairs in order to restore service and schedules.
  • Work with both internal & external maintenance departments to arrange for necessary repairs to restore service and schedules.
  • Arrange for necessary repairs to restore service and schedules to keep the trucks on the road.
  • Arranged for necessary repairs in order to restore service and schedules as quickly as possible.
  • Reported difficulties and dispatched orders to the drivers to maintain and restore service and schedules.
  • Arranged for necessary utility lines to be located to restore service and work schedules.
  • Handle and restore service to consumers, including power outages and other problems.
  • Acted as a liaison between customers and field technicians to restore service.
  • Arrange for necessary re pairs in order to restore service and schedules.
  • Process payments and restore services for customers.
  • Keep track of vehicle maintenance and arrange for necessary repairs in order to restore service and schedules.
  • Arranged for necessary repairs to restore service and schedules.Received pay raise after six months.
  • Arranged for necessary repairs in order torestore service and schedules.

Show More

39. Pertinent Information
demand arrow
low Demand
Here's how Pertinent Information is used in Dispatcher jobs:
  • Determined priority of the call and input pertinent information and coordinated assistance response of personnel and equipment when needed
  • Collected pertinent information from callers and disseminated that information to responding units and campus departments.
  • Communicate location, situation, and pertinent information between citizens and emergency response units.
  • Communicate any pertinent information to drivers in an accurate and timely manner.
  • Resolve incoming calls by following standard operating procedures & obtaining pertinent information.
  • Received pertinent information regarding job information from technicians throughout the day.
  • Entered accurate and pertinent information into the computer aided dispatch system.
  • Assisted by phone those in need of emergency medical aid, keeping them calm while gathering pertinent information.
  • Input pertinent information for supervisors to pull hard drives form Trains, Buses and Vans as incidents arise.
  • Developed systems to cross-check jobs to guarantee quicker, more accurate access to pertinent information.
  • Communicated with vendors on location of vehicle and other pertinent information to resolve issues.
  • Dispatched and give appropriate units pertinent information for the calls they are responding to.
  • Used a computer based system to input pertinent information for members and drivers.
  • Delivered work orders, messages, and pertinent information to various service companies.
  • Relayed all pertinent information to Police, Fire or EMS.
  • Provide pertinent information to the public for public safety.
  • Gather pertinent information from customers in stressful situations, and give them first responder instructions to keep them safe.
  • Dispatch Dispatch technicians to their daily appointments, giving them all pertinent information from previous visits to make call go smoothly.
  • Provide pre arrival instructions to callers and dispatch responding units and relay pertinent information to responders.
  • Record and maintain files/records of requests,services/work performed, charges,expenses,inventory,or other pertinent information.

Show More

2 Pertinent Information Jobs

No jobs at selected location

40. Emergency Personnel
demand arrow
low Demand
Here's how Emergency Personnel is used in Dispatcher jobs:
  • Dispatched emergency personnel by CAD radio to emergency and non-emergency calls; handling public utilities after-hour emergency calls.
  • Performed historical data and background searches in order to safeguard responding emergency personnel and citizens.
  • Answer emergency lines, dispatch police and emergency personnel, operate computer-aided dispatch system.
  • Communicated directly with law enforcement officers and other emergency personnel via radio.
  • Get appropriate Emergency personnel for residential and business to these locations.
  • Provide safety instructions to callers pending the arrival of emergency personnel.
  • Obtained necessary information and dispatched the appropriate emergency personnel.
  • Dispatched emergency personnel while performing excellent customer service.
  • Coordinated emergency personnel services when needed.
  • Gather information in order for the police or emergency personnel to get to the correct location.
  • Assisted local emergency personnel requesting outside agencies to respond to a location for back up.
  • Responded to radio calls from law enforcement and emergency personnel in the field.
  • Assigned and directed the response of police officers and other emergency personnel.
  • Answer calls and communicate with Emergency personnel to send the appropriate response.
  • Read and effectively interpret small-scale maps and information form a computer screen to determine locations and provide directions for emergency personnel.
  • Contacted clients to determine if emergency personnel is necessary Scheduled appointment times with clients for technicians to service alarm systems
  • Dispatch emergency personnel to location where assistance is needed.
  • Dispatched emergency personnel to appropriate residential and commercial locations .
  • Dispatched emergency personnel and equipment .
  • Entered special customer requests into system Called customers to verify alarm status Dispatched emergency personnel Referred customers to appropriate services

Show More

41. Customer Accounts
demand arrow
low Demand
Here's how Customer Accounts is used in Dispatcher jobs:
  • Processed payments and credits to customer accounts in a timely and organized manner
  • Verified accuracy of equipment placement and product coding on customer accounts.
  • Posted payments to corresponding customer accounts.
  • Disconnected customer accounts for non-payment.
  • Processed basic data changes to customer accounts documenting actions with forms, logs and records.
  • Obtain full details of customers; verify customer accounts or obtain new customer application.
  • Reconciled driver service tags; enter information from route sheets to customer accounts.
  • Supervised customer accounts and handled customers' inquiries, concerns and complaints.
  • Process daily invoices while scanning and attaching files to customer accounts.
  • Calculate rate quotes for customers and set up new customer accounts.
  • Record and maintain files and customer accounts according to policy guidelines.
  • Balance monthly haul rate and customer accounts for billing purposes.
  • Processed basic data changes and updates to customer accounts.
  • Assisted in-field technicians with equipment and customer accounts.
  • Swapped out equipment for technicians on customer accounts.
  • Add services and equipment to customer accounts.
  • Process data changes to customer accounts.
  • Completed various projects for Management from scanning invoices, updating customer accounts, assembling manuals, etc..
  • Managed and coordinated all existing customer accounts * Main contact for customer issues and support by phone * Dispatched existing customer accounts
  • Updated customer accounts Made follow up calls to customers Data Entry Assisted technicians Scheduled appointments Provided superior customer service

Show More

1 Customer Accounts Jobs

No jobs at selected location

42. Traffic Problems
demand arrow
low Demand
Here's how Traffic Problems is used in Dispatcher jobs:
  • Dispatched highway incidents and activities that included accidents, traffic problems, crime and weather.
  • Responded to telephone questions regarding traffic problems, hazardous conditions, highway related issues.
  • Advise personnel about traffic problems to ensure timely and efficient movement of orders.
  • Advised officers of traffic problems, weather conditions and other hazards.
  • Advise personnel regarding traffic problems, accidents and other hazards.
  • Advise drivers about traffic problems, road conditions and hazards
  • Preempt drivers and customers about route traffic problems.
  • Advise personnel about route or traffic problems.
  • Advise drivers of upcoming traffic problems.
  • Advise personnel about traffic problems such a construction ,accidents, congestion, parades, and other events.
  • Receive and prepare work orders Advise personnel of traffic problems.

Show More

43. Vehicle Registration
demand arrow
low Demand
Here's how Vehicle Registration is used in Dispatcher jobs:
  • Receive requests for information regarding vehicle registration and provide pertinent data and all driver information needed.
  • Enter information into databases including vehicle registrations, citations, dispatch activities.
  • Received requests for information regarding vehicle registration, driving records.
  • Processed document vehicle registration and driver license inquiries using the National Crime Information Center (NCIC) system.
  • Receive requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data.
  • Filed out and processed lost and found claims, new vehicle registrations, and parking ticket payments.
  • Manage 911 phone calls along with answering the radio counsel, run warrant checks and vehicle registrations.
  • Run criminal record checks and vehicle registrations for validation for Police Officers when they stopped vehicles.
  • Entered, updated, and retrieved information for vehicle registration, driving records, and warrants.
  • Receive requests for information regarding vehicle registration, driving records, missing person, and warrants.
  • Run operators licenses, vehicle registration, check for warrants through VCIN and NCIC system.
  • Checked individuals for outstanding warrants, vehicle registration and valid driver's license.
  • Verified state identification cards, driver's license, and vehicle registration information.
  • Gathered information and checked database for vehicle registration, parking passes and citations.
  • Run warrant checks and vehicle registrations through the NCIC and ACJIS system.
  • Maintain, enter and organize Campus wide vehicle registrations.
  • Completed DMV forms for all vehicle registrations.
  • Conducted vehicle registration checks when needed.
  • Assisted with the general public, requests for information regarding vehicle registrations, owner operator information.
  • Answer phone calls and dispatch accordingly Supply information such as Vehicle Registration, driving records, and warrants File Paperwork

Show More

1 Vehicle Registration Jobs

No jobs at selected location

44. AAA
demand arrow
low Demand
Here's how AAA is used in Dispatcher jobs:
  • Maintain professional and courteous relationships with shops, and drivers to ensure the best possible service for all AAA members.
  • Respond to calls from members and potential members with questions about AAA products, services, and membership benefits.
  • Dispatched service to AAA members (wrecker service, stalled batteries, keys locked in car, etc.)
  • Reason for departure: The AAA South Call Center was incorporated and moved to the AAA Tennessee location.
  • Detailed coverage zoning maps for all towing and auto service contractors in AAA's Northwest Quadrant.
  • Dispatch calls to AAA contractors to provide members various services for emergency breakdown of vehicles.
  • Notate each call as specifically as possible before dispatching a AAA-driver to the member.
  • Answered phones and assisted AAA Members to resolve their stressful automobile service needs.
  • Log tow trucks called out for AAA, CHP and Riverside County Sheriff.
  • Assisted AAA Travel and Membership departments with new clientele and booking opportunities.
  • Dispatch calls to area contractors to provide service for AAA members.
  • Dispatched calls placed by AAA members requiring roadside service.
  • Supervised AAA battery program in the Metro Grand Rapids area
  • Received AAA and law enforcement rotation tow requests.
  • Dispatch tow trucks for AAA calls as well as CHP calls.
  • Use of AAA computer program D2000.
  • Dispatched and received calls in from triple aaa and customers.
  • Dispatched calls for AAA Insurance and Geico Insurance.
  • Update member emergency roadside assistance requests Provide status updates for members Help AAA drivers assist emergency roadside assistance requests
  • Worked with police depts and also aaa calls.

Show More

45. CPR
demand arrow
low Demand
Here's how CPR is used in Dispatcher jobs:
  • Hold current CPR Card valid until 06/11/2017 and an Advanced EMD Certification valid until 07/31/2017.
  • Assist 911 callers to perform CPR over the phone till EMS unit arrives.
  • Praised for highest number of CPR saves, delivering over the phone instructions.
  • Instruct emergency 911 callers in post-dispatch instructions, including CPR and childbirth.
  • Received EMD (Emergency Medical Dispatcher) certificate and CPR certificate.
  • Maintained all confidential personnel files, licensing and CPR compliance records.
  • POST certified, EMD certified, CPR and First Aid certified.
  • Maintain Access certification, CPR First Aid and FEMA training.
  • Guided callers on performing CPR and other life-saving techniques.
  • Give medical directions and CPR instructions over the phone.
  • Talked callers through CPR and first aid if necessary.
  • Administer first aid or CPR under emergency circumstances.
  • Maintained certification in First Aid and CPR
  • Certified First aid/CPR Feb 2010 to
  • Have certifications in CPR and AEMD
  • Tested and passed wheelchair securement testing in vehicles, defensive driving training, CPR, first aid training and physicals.
  • Assisted with CPR instruction, first aid, and other lifesaving instructions to callers, until first responders arrived.
  • have CPR and EMD training.
  • Respond to accidents and provide basic first aid and/or CPR Perform accident investigations and complete reports .
  • Certified in cpr April, 2014.

Show More

4 CPR Jobs

No jobs at selected location

46. Customer Information
demand arrow
low Demand
Here's how Customer Information is used in Dispatcher jobs:
  • Input customer information into database to ensure pick-up location and billing information is accurate.
  • Maintained and documented company deliveries regarding customer information for current and future reference.
  • Utilized proprietary software for entering customer information into a computerized database.
  • Maintain proficiency and accuracy using the various customer information systems.
  • Gathered and verified all required customer information for tracking purposes.
  • Documented customer information obtained from interviews.
  • Schedule and coordinate HVAC technician's daily activities, part requisitions, and deliver detailed customer information for technicians.
  • Answer phone, taking customer information for pick up and drop off location.
  • Dispatch on duty lineman and give them customer information on a power outage.
  • Located appropriate Field Service Engineers, calls, and provided customer information.
  • Maintain the maintenance agreements, including billing, scheduling and customer information.
  • Relayed customer information, status, and requests to appropriate parties.
  • Communicate relevant customer information with sales team to enhance sales leads.
  • Input all customer information in system to be dispatched.
  • Create weekly expense reports in Excel/QuickBooks Systematically update customer information and perform various administrative tasks as required.
  • Dispatch Answer phones/Gather customer Information Schedule service/repair Appointments Dispatch Technicians using Wintac and Windows Outlook
  • Developed an Excel spreadsheet to effectively organize customer information and analyze performance.
  • Use computer programs to compose letters, memoranda, reports, and database files with customer information.
  • Entered and verified correct customer information, payment type and secured accurate form of payment method.
  • Answer incoming police / fire / medical emergencies Update any customer information *** major customer service ***

Show More

47. Construction Areas
demand arrow
low Demand
Here's how Construction Areas is used in Dispatcher jobs:
  • Inform drivers about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
  • Advised personal about traffic problems, such a construction areas, accidents, congestion, weather conditions, or other hazards.
  • Advise personnel of logistic concerns, such as construction areas, accidents, congestion, weather conditions, or other hazards.
  • Monitored and updated workers on conditions including construction areas, accidents, congestion, weather conditions, other hazards.
  • Advised and kept personnel abreast of service issues such as traffic problems, construction areas, accidents etc.
  • Advise personnel about traffic problems such as construction areas and accidents.
  • Notified customers of any delays.Monitored and updated workers on conditions including construction areas, weather conditions.
  • Dispatched to construction locations in CT -Directed vehicles around construction areas -Certified flagger

Show More

48. Customer Orders
demand arrow
low Demand
Here's how Customer Orders is used in Dispatcher jobs:
  • Organized transportation operations, specific to site responsibilities, which included ensuring all customer orders have been tendered and accepted.
  • Inputted customer orders into system accurately and efficiently.
  • Schedule daily concrete and aggregate deliveries, manage delivery drivers, batch concrete loads, answer telephone calls and take customer orders
  • Tracked and monitored field technician progress - assigned work as needed to ensure timely servicing of customer orders.
  • Track progress and check work status of field technicians to ensure the timely servicing of customer orders.
  • Received customer orders and maintained files for future deliveries shipping throughout the United States.
  • Answered phone calls regarding orders, placed customer orders, monitored emails using Outlook.
  • Updated customer orders from start to finish in an accurate and timely manner.
  • Used a customer database called CSG for customer orders and issues.
  • Receive customer orders by email, fax, and phone.
  • Analyze and ensure the accuracy of the daily customer orders.
  • Take customer orders, answer phones.
  • Enter customer orders for delivery.
  • Accept and process customer orders.
  • Submitted customer orders to ensure timely deliveries.
  • POSITION FUNCTIONS: * Receives customer calls and ensures prompt response to customer orders, requests and/or complaints.
  • Arrange customer orders to correct delivery routes according to time and convenience.
  • Placed customer orders and sent out orders in a timely manner.
  • Allocate stock for replenishments and customer orders.
  • Dispatch Trucks - Receive customer orders - Order entry - Preformed General Office Duties - Schedule Deliveries - Schedule drivers

Show More

49. Appropriate Personnel
demand arrow
low Demand
Here's how Appropriate Personnel is used in Dispatcher jobs:
  • Monitored weather reports and road hazard information, recorded this information and forwarded it to appropriate personnel.
  • Answered emergency and non-emergency calls from citizens; obtaining vital information for dispatching appropriate personnel.
  • Notified the appropriate personnel of emergency and non-emergency incidents in accordance with the agency guidelines.
  • Demonstrate the ability to effectively channel emergency and non-emergency calls to appropriate personnel.
  • Prepare documents to communicate customer orders and shipping details to appropriate personnel.
  • Dispatched customer concerns to appropriate personnel Defused tension to insure customer retention.
  • Dispatched appropriate personnel in accordance with established policies and procedures.
  • Dispatch appropriate personnel on monitored alarms and provide customer assistance.
  • Documented and communicated work-related information to appropriate personnel.
  • Receive requests, questions, concerns, suggestions and provide routine information and assistance to appropriate personnel.
  • Answered incoming calls for Police and Fire, dispatched appropriate personnel to needed location.
  • Interpret and respond to substation alarms and inform appropriate personnel to troubleshoot.
  • Coordinated heavy phone call volume and distributed calls to appropriate personnel.
  • Handled callers concerns and complaints, directing callers to appropriate personnel.
  • Assist with notifying appropriate personnel when serious incidents occur.
  • Communicate route problems to appropriate personnel for review.
  • Accepted and routed incoming calls to appropriate personnel.
  • Provide routine information and assistance to appropriate personnel in regards to routes or drivers.
  • Dispatched appropriate personnel on alarm signals * Data Entry * Customer Service/heavy phones
  • Answered emergency calls Directed appropriate personnel to emergencies Ran reports on ICAP system

Show More

50. Retrieve Information
demand arrow
low Demand
Here's how Retrieve Information is used in Dispatcher jobs:
  • Correspond with technicians and National Recovery Center to update open tickets and retrieve information needed for proper closing procedures.
  • Used computer-aided dispatch systems to update and retrieve information.
  • Enter, update, and retrieve information from computerized data systems, ensuring organized method to dispatching system.
  • Use variety of computer systems to enter, update and retrieve information from customers to ensure their safety.
  • Answered phone-lines within good time, professionalism, & patience to retrieve information for work orders/ help tickets.
  • Utilized Teletype networks, State and FBI data systems to enter, update, and retrieve information.
  • Communicate with brokers to retrieve information regarding loads available for pick up for the next business day.
  • Record details of calls and messages, enter, update and retrieve information from computerized data systems.
  • Logged in technicians paperwork from the previous day in order to retrieve information for future visits.
  • Enter, update, and retrieve information from teletype networks and computerized data systems.
  • Enter, update and retrieve information and process requests for information from security personnel.
  • Enter, update and retrieve information from a variety of communication equipment and sources.
  • Find and retrieve information from files in response to requests from authorized users.
  • Update, maintain, and retrieve information held on the computer system.
  • Faxed invoices to drivers, retrieve information to drivers to complete transfers.
  • Keep records of information, enter data, files and retrieve information.
  • Enter, update and retrieve information from techs and customers.
  • Enter, update, and retrieve information using NCIC.
  • Retrieve information back and forth on radio frequencies.
  • Maintain contact with all units on assignment Enter, update and retrieve information from a variety of computer systems.

Show More

Dispatcher Jobs

NO RESULTS

Aw snap, no jobs found.

20 Most Common Skills For A Dispatcher

Dispatch Drivers

26.4%

Customer Service

16.3%

Non-Emergency Calls

13.8%

Phone Calls

8.4%

Data Entry

6.7%

Service Calls

2.8%

EMS

2.6%

Computer System

2.5%

Law Enforcement

2.4%

Dispatch System

2.1%

Appropriate Locations

2.0%

Two-Way Radio

1.9%

Service Vehicles

1.8%

Fire Departments

1.7%

Police Department

1.7%

CAD

1.6%

Dispatch Workers

1.4%

Address Questions

1.3%

Emergency Situations

1.2%

Ncic

1.2%
Show More

Typical Skill-Sets Required For A Dispatcher

Rank Skill
1 Dispatch Drivers 21.4%
2 Customer Service 13.2%
3 Non-Emergency Calls 11.2%
4 Phone Calls 6.8%
5 Data Entry 5.4%
6 Service Calls 2.3%
7 EMS 2.1%
8 Computer System 2.0%
9 Law Enforcement 2.0%
10 Dispatch System 1.7%
11 Appropriate Locations 1.6%
12 Two-Way Radio 1.6%
13 Service Vehicles 1.5%
14 Fire Departments 1.4%
15 Police Department 1.4%
16 CAD 1.3%
17 Dispatch Workers 1.1%
18 Address Questions 1.1%
19 Emergency Situations 1.0%
20 Ncic 0.9%
21 High Volume 0.9%
22 Telephone Calls 0.9%
23 Service Technicians 0.9%
24 Emergency Services 0.9%
25 GPS 0.9%
26 Outbound Calls 0.8%
27 Customer Complaints 0.8%
28 Dispatch Information 0.8%
29 Dispatch Calls 0.7%
30 Customer Calls 0.7%
31 Troubleshoot 0.7%
32 Alarm System Calls 0.7%
33 ETA 0.6%
34 Weather Conditions 0.6%
35 Necessary Repairs 0.6%
36 Radio Traffic 0.6%
37 Equipment Locations 0.6%
38 Restore Service 0.6%
39 Pertinent Information 0.5%
40 Emergency Personnel 0.5%
41 Customer Accounts 0.5%
42 Traffic Problems 0.5%
43 Vehicle Registration 0.5%
44 AAA 0.5%
45 CPR 0.5%
46 Customer Information 0.4%
47 Construction Areas 0.4%
48 Customer Orders 0.4%
49 Appropriate Personnel 0.4%
50 Retrieve Information 0.4%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
Show More

1,860 Dispatcher Jobs

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.